Charlestown Place At New Albany
4915 Charlestown Rd, New Albany, IN 47150 · Government - Hospital district · 158 certified beds · (812) 945-5221 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0602), cited Aug 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $26,685 in federal fines (most recent 2026-03-20)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
- about 25% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.5% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.4% | 0.9% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.1% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.3% | 25.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.6% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.6% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 28.1% | 23.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.6% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.3% | 3.6% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 31.7% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.1% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 76.6% | 79.0% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 24.1% | 22.2% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 12.4% | 10.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.18 | 1.61 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.25 | 1.44 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 151 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 87 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.3%CMS range 36.9–53.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 15.4%CMS range 12.5–18.6 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 88.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.8%CMS range 5.8–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.17 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 158 beds and averages 139.9 residents a day — about 89% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.62 hrs/resident/day on weekends vs 4.17 on weekdays — 13% thinner on weekends. RN hours go from 0.81 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 14 most serious are shown; the remaining 43 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-03-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to prevent a Stage 4 pressure ulcer development (a severe, full-thickness wound extending to muscle, tendon, or bone, featuring deep tissue loss, often with slough, tunneling, and high infection risk) for a resident who was admitted without a skin impairment to the bilateral buttocks and sacrum, was identified by the facility to be at risk for the development of a pressure ulcer, who had co-morbidities, frequent moisture, and total dependence on staff for repositioning. The facility failed to ensure services were provided to the sacral wound and facility acquired full thickness skin tears on the bilateral buttocks obtained during a fall to prevent the wounds from deteriorating to a stage four pressure injury that required surgical debridement, and hospitalization for sepsis with in 3 weeks of admission. (Resident B) The Immediate Jeopardy began on 3/10/26 when an area to the buttocks/sacrum was identified by staff, and the facility had failed to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure care plan interventions and treatments were in place or completed as ordered by the physician for 5 of 7 residents reviewed for pressure wounds (Residents 2, 52, 64, 14, 73). This deficient practice resulted in a resident acquired bilateral unstageable heel wounds (Resident 2). Findings include:1.During an observation on 8/26/25 at 10:30 a.m., Resident 2 was sitting up in his wheelchair with his feet resting on the foot pedals. The resident was assisted back to bed for wound dressing changes to the right and left heels. The wound Nurse Practitioner (NP) removed the old dressings. The resident had pressure wounds to the right and left heels. The left pressure wound measured 4.1 centimeters (cm) in length and 4.2 cm in width. The peri wound tissue was pink in color. The right heel wound measured 2.7 cm in length and 2.3 cm in width. A small amount of serosanguinous drainage was on the old dressings. The record for Resident 2 was reviewed on 8/23/25 at 8:49 a.m. The resident's diagnoses included, but were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-07-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure prompt notification to the physician of rectal bleeding for a resident on an anticoagulant, which resulted in the resident's hospitalization for anemia and acute blood loss. The resident had to have a blood transfusion for 1 of 3 resident's reviewed for physician notification. (Resident 82) Findings include: The clinical record for Resident 82 was reviewed on 7/26/23 at 10:16 a.m. The diagnoses included but were not limited to, iron deficiency anemia secondary to blood loss, hemorrhage of anus and rectum, diverticulosis of intestine without perforation or abscess without bleeding, acute posthemorrhagic anemia, presence of cardiac implants and grafts, chronic atrial fibrillation, heart disease, and left ventricular failure. The admission MDS (Minimum Data Set) assessment, dated 6/2/23, indicated the resident was cognitively intact. The care plan, dated 6/5/23, indicated the resident was on anticoagulant therapy related to atrial fibrillation and risk for deep vein thrombosis. The goal was for the resident to be free…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-07-31 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents received behavioral health services as required for 1 of 3 resident's reviewed for behavioral health services. This deficient practice resulted in a resident with ineffective behavior interventions and uncontrollable behaviors. (Resident 86) Findings Include: The record for Resident 86 was reviewed on 7/26/23 at 11:37 a.m. The diagnoses included, but were not limited to, developmental disorder of speech and language, anxiety disorder, altered mental status, and lack of expected normal physiological development in childhood. The Quarterly MDS (Minimum Data Set) assessment, dated 6/15/23, indicated the resident was moderately cognitively impaired. The MDS indicated the resident did not exhibit behavioral symptoms such as hitting, kicking, pushing, scratching, and grabbing. The care plan, dated 7/21/21 and last revised on 2/1/23, indicated the resident had behavior problems of expressing frustration, agitation, anxious and restless by throwing items and making disruptive sounds. The interventions included,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-18 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's (Resident C) clinical record was updated, as requested by the resident's Power of Attorney, for 1 of 3 residents reviewed for resident rights. Findings include:The clinical record for Resident C was reviewed on 6/16/26 at 1:20 p.m. The resident's diagnoses included, but were not limited to, chronic obstructive pulmonary disease (a progressive, incurable lung disease that caused obstructed airflow and breathing difficulties), diabetes (chronic condition where the body either cannot produce enough insulin or cannot effectively use the insulin it makes) and depression (a serious mood disorder that causes persistent feelings of sadness, emptiness, and a loss of interest in activities).On 6/17/26 at 10:09 a.m., the Executive Director provided, and indicated, she had just found a document requested by Resident C's son. The note, dated 9/17/25, indicated that Resident C's son was allowed to receive healthcare information on Resident C. The note was signed by Resident C's Power of Attorney (POA)During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's (Resident B) representative was notified of an acquired venous ulcer and a gradual dose reduction in medication for 1 of 3 residents reviewed for notification of changes. Findings include:The clinical record for Resident B was reviewed on 6/16/26 at 9:41 a.m. The resident's diagnoses included, but were not limited to, depression (a serious mood disorder that causes persistent feeling of sadness, emptiness, and a loss of interest in activities) and peripheral vascular diseases (a slow, progressive circulation disorder that narrows or blocks blood vessels outside the heart and brain).The nurse practitioner wound note, dated 4/14/26, indicated the resident had a vascular wound (sore on the skin caused by poor circulation) to the right calf and a treatment was implemented.The psychiatric nurse practitioner progress note, dated 4/29/26 at 12:08 p.m., indicated to discontinue Sertraline (medication used for depression) 25 mg (milligrams) in the morning for a gradual dose reduction (GDR) and continue the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure monitoring was in place for residents (Resident B and Resident C) when a gradual dose reduction (GDR) was implemented for 2 of 3 residents; and failed to ensure a resident (Resident B) was immediately assessed for injury after a witnessed fall for 1 of 3 residents reviewed for quality of care. Findings include:1. The clinical record for Resident B was reviewed on 6/16/26 at 9:41 a.m. The resident's diagnosis included, but was not limited, depression (a common but serious mood disorder which causes persistent feelings of sadness, hopelessness and a loss of interest in activities).The April 2026 medication administration record indicated the resident received sertraline (medication for depression) 25 mg (milligrams) daily in the morning and 50 mg in the evening for depression. A psychiatric progress note, dated 4/29/26 at 12:08 p.m., indicated to discontinue the resident's sertraline 25 mg in the morning for a gradual dose reduction (GDR).The clinical record lacked documentation of a 72-hour follow-up for close…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility to ensure a resident (Resident B) was transferred, via mechanical lift, with two staff members present during the transfer for 1 of 3 residents reviewed for accidents. Findings include:The clinical record for Resident B was reviewed on 6/16/26 at 9:41 a.m. The resident's diagnoses included, but were not limited to, peripheral vascular disease (a slow, progressive circulation disorder characterized by narrowed or blocked blood vessels outside the heart and brain, most commonly affects the legs), polyneuropathy (damage or disease affecting multiple peripheral nerves simultaneously) and repeated falls. The quarterly MDS (Minimum Data Set) assessment, dated 3/23/26, indicated Resident B had intact cognition and limited range of motion to both of her upper arms.During an interview, on 6/16/26 at 12:50 p.m., Resident B indicated she did have a fall. CNA 7 was dressing her after her shower. She told CNA 7 that her shoulder hurt and that she could not hold on. CNA 7 told her to hold on because she was almost done. Resident B's hand came…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's (Resident C) medication administration record accurately reflected the administration of a medication for 1 of 3 residents reviewed for medical records. Findings include:The clinical record for Resident C was reviewed on 6/16/26 at 1:20 p.m. The resident's diagnosis included, but was not limited to, inappropriate sexual behaviors (encompasses physical or verbal actions of a sexual nature that violate social norms).The Nurse Practitioner note, dated 12/17/25, indicated to start Climara TD (transdermal) patch (medication used for inappropriate sexual behavior).The physician's order, dated 12/17/26, indicated the resident was to receive the Climara Transdermal Patch Weekly, 0.1 mg/24 hour. Apply one patch transdermally one time a day for sexually inappropriate behaviors in the morning.Review of the December 2025 and January 2026 medication administration records (MAR), indicated the resident received the medication on the following dates in the morning: 12/18/25 through 12/22/25; 12/26/25 through 12/28/25;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility management failed to timely report an incident to the Indiana Department of Health when a resident (Resident E) acquired a second degree burn from a coffee spill for 1 of 5 residents reviewed for reportable incidents. Findings include:The clinical record for Resident E was reviewed on 5/11/26 at 8:14 a.m. The resident's diagnosis included, but was not limited to, second degree burn (damages to the top layer of skin and the second layer characterized by server pain, swelling, ad blisters) to left hip.The incident report, dated 5/11/26, indicated on 4/23/26, Resident E reported that she spilled coffee on herself during breakfast. The nurse practitioner evaluated Resident E and new orders were received. The nurse practitioner note, dated 4/23/26 at 10:48 a.m., indicated the resident reported she was having her morning coffee and spilled it on her left hip which caused a burn and blister. The assessment/plan was to apply Silvadene (prescription antibiotic cream used to treat infections in second and third-degree burns) 1% to the second…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure blood pressure medications were not administered to residents (Resident C and Resident D) when out of the physician ordered parameter blood pressure readings for 2 of 4 residents reviewed for quality of care. Findings include:1. The clinical record for Resident C was reviewed on 5/11/26 at 7:52 a.m. The resident's diagnosis included, but was not limited to, hypotension (abnormally low blood pressure).The physician's order, dated 4/4/26, indicated the resident was to receive Midodrine (medication used to increase blood pressure) 10 mg (milligrams) three times a day at 8:00 a.m., 2:00 p.m. and 9:00 p.m. The medication was to be held if the resident's systolic blood pressure (SBP) was greater than 120.The April 2026 and May 2026 medication administration records (MAR) indicated the resident received the medication on the following dates and times:-On 4/07/26 at 9:00 p.m., the resident received the Midodrine with a SBP of 121-On 4/10/26 at 8:00 a.m., the resident received the Midodrine with a SBP of 129 and at 9:00 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure timely wound treatments were implemented for a resident (Resident E), upon admission, for 1 of 3 residents reviewed for pressure ulcer prevention. Findings include:The clinical record for Resident E was reviewed on 5/11/26 at 8:14 a.m. The resident's diagnoses included, but were not limited to, depression, sepsis (the body's extreme, life-threatening response to an infection) and anxiety.The progress note, dated 4/10/26 at 4:45 p.m., indicated Resident E was admitted back to the facility from the hospital.The admission evaluation, dated 4/10/26 at 8:05 p.m., indicated the following skin issues:-Blanchable redness on the buttocks-Skin tear to the upper clavicle area, left upper arm and right elbow.The skin note, dated 4/13/26 at 1:11 p.m., indicated the resident admitted with following:-Stage 3 pressure wound of the left posterior thigh-Stage 3 pressure wound of the right posterior thigh-Skin tear to the right lower shin-Skin tear to the right upper chest-Unstageable to the right heel-Unstageable to the left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow medication administration parameters (Resident F and Resident K) for 2 of 3 residents reviewed for quality of care.Findings include: The clinical record for Resident F was reviewed on 12/8/25 at 2:53 p.m., The resident's diagnoses included, but were not limited to, hypertension and heart failure. The care plan, dated 4/16/25, indicated the resident had altered cardiovascular status due to hypertension and to administer medications as ordered. The physician's order, dated 8/22/25, indicated the resident was to receive Metoprolol Tartrate (medication for high blood pressure) 25 mg (milligrams) twice a day at 8:00 a.m. and 8:00 p.m. The medication was to be held if the resident's systolic blood pressure was less than 110. The September 2025 medication administration record indicated the resident received the medication on the following dates and times: -9/06/25 at 8:00 with a systolic blood pressure of 104-9/12/25 at 8:00 a.m. with a systolic blood pressure of 90 During an interview on 12/10/25 at 9:28 a.m., Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's (Resident B) PICC (peripherally inserted central catheter) line dressing changes were completed for 1 of 1 resident reviewed for quality of care.Findings include: The clinical record for Resident B was reviewed on 12/8/25 at 10:32 a.m. The resident's diagnosis included, but was not limited to, cellulitis of the lower right leg. The physician's order, dated 9/29/25, indicated the resident was to receive Cefepime HCl (hydrochloride), 2 GM (grams) intravenously three times a day for a total of 115 doses at 12:00 a.m., 8:00 a.m. and 4:00 p.m. The resident's last dose was administered on 11/7/25 at 12:00 a.m. The clinical record lacked documentation of PICC line dressing changes throughout the course of the antibiotic administration. During an interview on 12/10/25 at 11:13 a.m., Staff Member 9 indicated PICC line dressing changes should be completed every 7 days. On 12/11/25 at 11:10 a.m., the [NAME] President of Clinical Operation provided a current copy of the document titled Peripheral and Midline IV…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Dcited before2025-12-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure respiratory assessments were in place for residents (Resident C, Resident D and Resident H) receiving nebulizer treatments for 3 of 4 residents reviewed for respiratory care.Findings include:1.The clinical record for Resident C was reviewed on 12/8/25 at 11:09 a.m. The resident's diagnoses included, but was not limited to, dyspnea, chronic respiratory failure with hypoxia and chronic obstructive pulmonary disease.The physician's order, dated 10/22/25, indicated the resident was to receive Budesonide Inhalation Suspension (medication administered via nebulizer to make breathing easier), 0.5 mg (milligrams)/2 ml (milliliters) one vial orally via nebulizer twice daily for shortness of breath.The physician's order, dated 10/22/25, indicated the resident was to receive Ipratropium-Albuterol Inhalation Solution (medication administered via nebulizer used to treat bronchospasms), 3 ml every 6 hours for shortness of breath.The clinical record lacked documentation of completed respiratory assessments before, during and after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-11 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure monitoring was in place for a resident (Resident H) receiving hemodialysis for 1 of 1 resident reviewed for quality of care.Findings include:The clinical record for Resident H was reviewed on 12/9/25 at 11:21 a.m. The resident's diagnoses included, but were not limited to, end stage renal disease and dependence of renal dialysis. The resident discharged to the hospitalOn 12/9/25 at 10:38 a.m., the resident was observed with a dialysis fistula to his left antecubital space.The care plan, dated 8/31/22, indicated the resident had an alteration in kidney function due to end stage renal disease and dependence on renal dialysis. Nursing interventions included, but were not limited to, check the fistula site for signs and symptoms of infection, no blood pressure or lab draws in the right arm, dialysis center only to access site, observe for post-dialysis hangover including vital signs, mental status, excessive weight gain between…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident received periodic gradual dose reductions for the anti-psychotic and anti-depressant medications to determine necessity at current dosages for 1 of 5 residents reviewed for unnecessary medications. (Resident 56) Findings include: The record for Resident 56 was reviewed on 8/27/25 at 1:33 p.m., The resident's diagnoses included, but were not limited to, cognitive communication deficit, generalized anxiety disorder, major depression recurrent, insomnia and vascular dementia with other behavioral disturbance. The physician's order, dated 4/4/24 with a secondary order dated 7/22/25, indicated staff were to administer the resident 7.5 milligrams (MG) of Clorazepate Dipotassium Oral Tablet. The resident was to receive one tablet three times a day (TID) to treat anxiety disorder. An anti-depressant was ordered on 4/28/25 for the resident to receive Trazadone HCI (hydrochloriide) 50 mg. The staff were to give one and half tablets to the resident at bedtime, to treat insomnia. Dated 2/17/25, the resident was to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the prevention of UTIs (Urinary Tract Infections) and proper infection control techniques for 1 of 2 residents reviewed for bowel and bladder. (Resident 2)Findings include: During an observation, on 8/22/25 at 12:41 p.m., Resident 2's indwelling catheter tubing was laying on the floor. The resident's urine was leaking onto the floor. The urine was cloudy and pink tinged in color. The resident clinical record indicated the resident currently had a Urinary Tract Infection (UTI).During an observation, on 8/26/25 at 1:30 p.m., Resident 2's indwelling catheter tubing was observed laying on the floor. Light pink urine was observed in the tubing. The record for Resident 2 was reviewed on 8/22/25 at 2:50 p.m. The resident's diagnoses included, but were not limited to, hematuria, dehydration, acute prostatitis, benign prostatic hyperplasia with lower urinary tract symptoms, obstructive and reflux uropathy, urinary tract infection, and urinary retention.The care plan, dated 7/15/25, indicated the resident had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure nutritional supplements were provided to 2 of 9 residents reviewed for skin treatments and nutrition. (Residents 14 and 92)Findings include:1. The record for Resident 14 was reviewed on 8/26/25 at 11:10 a.m. The resident's diagnoses included, but were not limited to, muscle weakness, multiple sclerosis, and vitamin B12 deficiency anemia.The care plan, dated 2/23/25 and revised 7/11/25, indicated the resident had a nutritional problem or potential nutritional problem related to multiple sclerosis, hypertension, gastroesophageal reflux disease, anxiety, and depression, and a pressure injury. On 4/30/25, the resident had a significant unplanned weight loss of 7.4% per month. On 5/13/25, the resident had a significant planned weight gain of 7.9% per month. On 7/6/25, the resident's diet was downgraded under hospice care. The interventions, dated 7/8/25, included, but were not limited to, the resident refused to eat and appeared concerned during meals. Staff were to obtain and monitor the resident's weight monthly and as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow up on 2 of 8 Consultant Pharmacy recommendations with the physician for 1 of 5 residents reviewed for unnecessary medications (Resident 56)Finding includedThe record for Resident 56 was reviewed on 8/27/25 at 1:33 p.m. The resident's diagnoses included, but were not limited to, cognitive communication deficit, generalized anxiety disorder, major depression recurrent, insomnia and vascular dementia with other behavioral disturbance. A Pharmacy recommendation, dated 3/24/25, indicated the resident had the following pertinent medication order: Cloazepate Doptassium Oral Tablet 7.5 mg. Staff were to administer one tablet by mouth three times a day for anxiety. Please consider a gradual reduction while monitoring for re-emergence of behavioral and/or withdrawal symptoms.R Review of the physician's orders, between March and October 2025, indicated the documentation was lacking of a response to the Pharmacy recommendation.A Pharmacy recommendation, dated 5/13/25, indicated the following: The Resident had the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to ensure a resident (Resident D) received showers per her preference and failed to ensure a resident (Resident H) received his mail unopened and in a timely manner for 2 of 3 residents reviewed for resident rights.Findings Include:1 The clinical record for Resident D was reviewed on 8/11/25 at 1:08 p.m. The resident's diagnoses included, but were not limited to, depression and anxiety. The annual Minimum Data Set (MDS) assessment, dated 6/3/25, indicated the resident's cognition was intact.On 8/8/25 at 2:40 p.m., the resident was observed sitting up in her wheelchair watching television. The resident's hair was observed to be flat and oily in appearance and her bilateral lower extremities were wrapped with ace wraps. The resident indicated she preferred a shower, but they were bathing her in bed due to her legs being wrapped. She had not had a shower for about a month. She feels so much better when she gets a shower. The resident's shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a blood pressure medication was held for a resident (Resident K) with out of parameter blood pressures for 1 of 3 residents reviewed for quality of care.Findings Include: The clinical record for Resident K was reviewed on 8/11/25 at 2:16 p.m. The resident's diagnosis included, but was not limited to, hypertension.The care plan, dated 6/9/25, indicated the resident had altered cardiovascular status due to hypertension and medications were to be administered as ordered by the physician.The physician's order, dated 4/5/25, indicated the resident was to receive Lisinopril (medication for high blood pressure) 10 mg (milligrams) daily in the morning. The medication was to be held if the resident's systolic blood pressure (SBP) was less than 110.Review of the July 2025 and August 2025 medication administration record indicated the resident received the medication on the following dates:-On 7/08/25, the Lisinopril was administered to the resident with a SBP of 100-On 7/11/25, the Lisinopril was administered to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-18 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure routine dental services were provided timely for 3 of 4 residents reviewed dental services. Findings Include:1.The clinical record for Resident B was reviewed on 7/16/25 at 1:13 p.m. The resident's diagnoses included, but were not limited to, iron deficiency anemia, anxiety and chronic pain. The annual Minimum Data Set (MDS) assessment, dated 6/3/25, indicated the resident's cognition was intact.During an interview, on 7/16/25 at 4:25 p.m., the resident indicated she had not been seen by the dentist since she admitted to the facility.The admission paperwork, dated 10/5/23, and signed by the resident, indicated Resident B elected for the facility's third partner provider services for dental.The clinical record lacked documentation of a dental authorization/consent or any dental services provided to the resident since admission.During an interview, on 7/16/25 at 3:49 p.m., the Social Services Director (SSD) indicated she had been with the facility since March of this year. There had not been a great system in place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-11 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's (Resident B) admission paper work was completed in a timely manner for 1 of 3 residents reviewed for admissions. Findings include: The clinical record for Resident D was reviewed on [DATE] at 12:15 p.m. The resident's diagnoses included, but were not limited to, dementia and cognitive communication deficit. The progress note, dated [DATE] at 8:46 p.m., indicated the resident was admitted to the facility accompanied by family. The clinical record included the following admission paperwork signed by Resident B's Power of Attorney: - Consent to treat was signed on [DATE] - CPR (cardiopulmonary resuscitation) was signed [DATE] - Bed rail consent with recommendations was signed on [DATE] - Digital photography of wounds consent was signed on [DATE] - Psychoactive medication and recommendations consent was signed on [DATE] - Pharmacy enrollment agreement was signed on [DATE] - COVID-19 disclosure and education was signed on [DATE] -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-18 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed the ensure information was provided to the receiving emergency department (Resident B) pending arrival for 1 of 3 residents and failed to ensure the bed hold polices were provided to residents (Resident B, Resident C, Resident D and Resident E) discharged to the hospital for 4 of 4 residents reviewed for transfers/discharges. Findings include: 1. The clinical record for Resident B was reviewed on 3/17/25 at 10:36 a.m. The resident's diagnoses included, but were not limited to, venous insufficiency and diabetes. The progress note, dated 2/25/25 at 10:33 a.m., indicated the resident was transferred to the hospital due to altered mental status. The facility hospital transfer form, dated 2/25/25 at 10:00 a.m., indicated the physician and family were notified of the transfer. The transfer form and clinical record lacked documentation of the hospital notification of the resident's pending arrival and the bed hold documentation was provided to the resident prior to discharge. During an interview, on 3/18/25 at 9:15 a.m., Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure neurological checks were completed on residents (Resident H and Resident K) with unwitnessed falls for 2 of 4 residents reviewed for quality of care. Findings include: 1. The clinical record for Resident H was reviewed on 2/20/25 at 2:37 p.m. The resident's diagnoses included, but were not limited to, cognitive communication deficit, tremors and paraplegia. The progress note, dated 1/23/25 at 2:56 a.m., indicated the resident was found lying on the floor on his right side faced towards the bed. The resident was assessed and his neurological checks were within normal limits. The resident denied any pain or injury. The clinical record lacked documentation of a completed neurological assessment for the fall on 1/23/25 at 2:56 a.m. 2. The clinical record for Resident K was reviewed on 2/20/25 at 3:11 p.m. The resident's diagnoses included, but were not limited to, muscle weakness, dementia with other behavioral disturbance and cognitive communication deficit. The progress note, dated 1/28/25 at 5:29 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure respiratory assessments were completed for a resident and failed to ensure nebulizer equipment was stored appropriately for 1 of 3 residents reviewed for respiratory care. (Resident F) Findings include: The clinical record for Resident F was reviewed on 2/18/25 at 1:48 p.m. The resident's diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), obstructive sleep apnea and congestive heart failure. On 2/19/25 at 12:35 p.m., the resident's nebulizer was observed on top of the nebulizer machine unbagged. Resident F indicated she received her last nebulizer treatment on 2/18/25 in the evening. The January 2025 medication administration record (MAR) indicated the resident was to receive Ipratropium-Albuterol (medication used to treat COPD), 3 ml (milliliters) via inhalation four times a day at 2:00 a.m., 8:00 a.m., 1:00 p.m. and 8:00 p.m. The clinical record lacked documentation or a respiratory assessment prior to and after the administration of the nebulizer treatments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a significant medication error did not occur for 1 of 3 residents reviewed for medication errors. (Resident C) Findings include: The clinical record for Resident C was reviewed on 2/18/24 at 11:13 a.m. The resident's diagnoses included, but were not limited to, left-sided hemiparesis/hemiplegia following a cerebral infarction and convulsions. The admission order, dated 2/2/25, indicated the resident was to receive Keppra (anti-convulsant) 2,000 mg (milligrams) twice daily at 3:00 a.m. and 3:00 p.m. The February 2025 medication administration record (MAR) indicated the resident received the Keppra at 3:00 a.m. and 3:00 p.m. The progress note, dated 2/3/25 at 7:47 p.m., indicated the resident was given Keppra 2,000 mg at 8:00 p.m. inadvertently. The progress note, date 2/3/25 at 8:56 p.m., indicated the resident was sent to the hospital for further evaluation. The resident was alert and able to make needs known. The progress note, dated 2/4/25 at 1:55 a.m., indicated the resident was admitted to the hospital for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the physician was notified of a resident's (Resident K) low blood pressure and continuous complaints of shortness of breath for 1 of 3 residents reviewed of notification of changes. Findings include: The clinical record for Resident K was reviewed on 12/27/24 at 9:30 a.m. The resident's diagnoses included, but were not limited to, diabetes, acute respiratory failure with hypoxia, congestive heart failure and hypertension. The resident's September 2024 Medication Administration Record indicated staff were to observe the resident for shortness of breath on day shift, evening shift and night shift. The September 2024 Medication Administration Record indicated the resident was short of breath on 9/3/24 during night shift and on 9/4/24 during all three shifts. The progress note, dated 9/4/24 at 2:01 p.m., indicated the resident reported feeling weak. The resident was assessed with a blood pressure of 80/50 while lying and 93/37 while sitting (a standard blood pressure was 120/80). The resident asked to lay down, because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the licensed staff accurately assessed a residents' (Resident K) vital signs for skilled charting and obtain vital signs daily for 1 of 3 resident's skilled assessments reviewed for quality of care. Findings include The clinical record for Resident K was reviewed on 12/27/24 at 9:30 a.m. The resident's diagnoses included, but were not limited to, atrial fibrillation, hypertension, congestive heart failure and acute respiratory failure with hypoxia. The daily skilled note, dated 8/30/24 at 12:32 p.m., indicated the resident had the following vital signs: -blood pressure of 113/58 obtained on 8/29/24 at 8:26 p.m. -oxygen saturation of 97% on room air obtained on 8/29/24 at 8:26 p.m. -temperature of 97.9 obtained on 8/29/24 at 8:26 p.m. -heart rate of 68 obtained on 8/29/24 at 8:26 p.m. -respirations 18 obtained on 8/29/24 at 8:26 p.m. The daily skilled note, dated 8/31/24 at 4:51 p.m., indicated the resident had the following vital signs: -blood pressure of 113/58 obtained on 8/29/24 at 8:26 p.m. -oxygen saturation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff documented urine output for residents' with indwelling catheters for 3 of 4 residents reviewed for bowel and bladder. (Residents B, F and G) Findings include: 1. The clinical record for Resident B was reviewed on 12/27/24 at 10:07 a.m. The resident's diagnosis included, but was not limited to, obstructive and reflux uropathy. The care plan, dated 8/30/24, indicated the resident had an indwelling catheter and to monitor urine output. The physician's order, dated 9/19/24, indicated to document urine output every day shift and every night shift. Review of the October 2024, November 2024 and December 2024 medication administration records lacked documentation of the resident's urine output on the following dates and shifts: -10/04/24 on night shift -10/13/24 on night shift -10/15/24 on night shift -10/22/24 on night shift -11/16/24 on day and night shift -11/17/24 on day shift -11/20/24 on day shift -12/01/24 on night shift -12/08/24 on night shift -12/17/24 on night shift During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff followed a resident's fluid restriction order from the physician, for 1 of 3 residents reviewed for hydration. (Resident K) Findings include: The clinical record for Resident K was reviewed on 12/27/24 at 9:30 a.m. The resident's diagnosis included, but was not limited to, congestive heart failure. The physicians' note, dated 9/1/24 at 12:32 p.m., indicated the resident had gained 5 pounds in 24 hours and to limit the resident's fluid intake to 1,500 cc's (cubic centimeters) in a 24 hour period. Review of the September 2024 fluid intake record indicated the resident consumed the following fluid totals in a 24 hour period: - On 9/2/24, the resident's fluid intake was documented as 2,900 cc. - On 9/3/24, the resident's fluid intake was documented as 1,580 cc. - On 9/4/24, the resident's fluid intake was documented as 2,560 cc. The clinical record lacked documentation of the implementation of the order on 9/1/24. During an interview on 12/30/24 at 4:13 p.m., the Director of Nursing indicated she felt the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the physician's orders were in place for weekly maintenance of the nebulizer equipment (Resident B and Resident H); failed to ensure a nebulizer face mask was stored appropriately and the tubing was dated (Resident B); and failed to ensure physician's orders were in place for routine oxygen administration (Resident K) for 3 of 4 residents reviewed for respiratory. Findings include: 1. The clinical record for Resident B was reviewed on 12/27/24 at 10:07 a.m. The resident's diagnoses included, but were not limited to, asthma and chronic obstructive pulmonary disease. During an observation on 12/30/24 at 10:34 a.m., the resident's nebulizer face mask was lying on the shelf next to the resident's bed, not bagged and undated. The physician's order, dated 9/7/24, indicated the resident was to receive Ipratropium-Albuterol, 3 ml (milliliters) via nebulizer for times a day for shortness of air. The residents clinical record lacked documentation of daily and weekly maintenance of the resident's respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an order to increase a resident's Lasix (diuretic) was implemented for 1 of 3 residents reviewed for significant medication errors. (Resident K) Findings include: The clinical record for Resident K was reviewed on 12/27/24 at 9:30 a.m. The resident's diagnoses included, but were not limited to, congestive heart failure (CHF) and edema. The admission order, dated 8/28/24, indicated the resident was to receive Lasix 20 mg (milligrams) daily for CHF. The physician's note, dated 9/1/24 at 12:32 p.m., indicated the resident had 1+(plus) pitting edema to her bilateral lower extremities and had a five-pound weight gain in a 24-hour period. New orders were given for the resident to start Lasix 20 mg twice daily for three days then return to the 20 mg daily dose on the fourth day. The September 2024 Medication Administration Record indicated the resident received the medication twice daily on 9/1/24, 9/2/24, and on the morning of 9/3/24. The nurse practitioner follow-up note, dated 9/3/24, indicated the resident reported she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure documentation on the Controlled Drug Receipt/Record/Disposition Form of administered narcotics for 12 of 64 residents observed for medication storage in the 500, 400, and 800 Hall medication carts. (Residents 32, 76, 96, 45, 20, 58, 219, 87, 218, 43, 15, and 77) Findings include: 1. During an observation on 9/9/24 at 8:56 a.m. of the 500 Hall medication cart, the following were identified: Resident 32's tramadol 50 mg (milligrams) Controlled Drug Receipt/Record/Disposition Form had a count of 6 tablets left. The resident's medication card contained 5 tablets of the tramadol. The last dose signed out on the Controlled Drug Receipt/Record/Disposition Form was on 9/8/24 at 9:15 a.m. The record review on 9/10/24 at 1:20 p.m., the physician's order, dated 8/28/24, indicated the resident received the tramadol 50 mg daily for pain. The review of the resident's September MAR (Medication Administration Record) indicated the resident's last dose of tramadol 50 mg was administered on 9/9/24 at 8:00 a.m., by LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure discontinued and expired medications were promptly disposed of during 4 of 7 observations of medication storage. (Medication Carts 300, 400, 800, and Medication room [ROOM NUMBER]) Findings include: 1. During an observation on 9/9/24 at 9:35 a.m. of the 300 Hall medication cart, 2 unused boxes of naloxone hydrochloride with an expiration date of September 2023 were in a drawer in the cart. The boxes had no resident name on them. 2. During an observation on 9/9/24 at 9:09 a.m. of the 400 Hall medication cart, the following concerns were identified: a. Resident 2's discontinued lubricating plus eye drops, with an expiration date of August 2024 were in the drawer. b. Resident 36's Lantus flexpen indicated no open date. There was only 80 units of insulin in the pen. During an interview on 9/9/24 at 9:10 a.m., LPN (Licensed Practical Nurse) 4 indicated the nurse probably forgot to mark the open date, they should write the date on the pen when it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure kitchen equipment, ceiling vents and the kitchen floor were free from food debris and grease build up for 3 of 3 kitchen observations. This deficiency had the potential to affect 118 residents who received meal trays from the kitchen. Findings include: 1. During the initial tour with the Dietary Manager and the Regional District Manager on 9/5/24 at 8:55 a.m., the following concerns were identified: - One of two ceiling air vents in the dry storage room had gray substance around the vent. The middle slats of the grate cover of the second air vent had a heavy coating of gray dust on the grate. - The walk-in refrigerator had a container of hot dogs on the shelf had a 9/1/24 open date with a 9/3/24 use by date. A container of baked apples had an open date of 9/1/24 with a use by date of 9/1/24. Two sandwiches on a tray had a date of 9/1/24 when they were made with a use by date of 9/4/24. - There was a heavy build up of yellow grease streaks which ran down both sides of the fryer and left side of the steamer. - The top…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident was provided a bed and mattress that could accommodate his height comfortably for 1 of 69 resident beds observed for accommodation of needs. (Resident 60). Findings include: During an observation on 9/6/24 at 9:16 a.m., Resident 60 did not have enough room in the bed to move up, and his feet were touching the footboard. His head was all the way to the top of the mattress. During an observation on 9/10/24 at 9:50 a.m., the resident's feet were touching the foot of the bed. The resident indicated he could not even turn over in this bed. RN 5 was present in the resident's room and observed the resident's feet touching the footboard. RN 5 indicated the blisters to the resident's feet were healed and proceeded to uncover the resident's feet and assessed the skin. No blisters were observed. She indicated she did not know if the resident's bed could be extended, but his feet definitely touched the foot board. During an observation on 9/11/24 at 10:46 a.m., the resident's feet were observed touching…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents (Residents E and H) toilets were clean and sanitary for 2 of 4 residents reviewed for resident rights. Findings include 1. The clinical record for Resident E was reviewed on 8/11/24 at 12:13 p.m. The resident's diagnoses included, but were not limited to, hypertension, anxiety and depression. The quarterly MDS (Minimum Data Set) assessment, dated 6/12/24, indicated the resident's cognition was intact. On 8/11/24 at 9:35 a.m., the resident was observed sitting up in her wheelchair in her room watching television. The resident indicated her toilet bowl had not been cleaned in over a week. The toilet bowl was dirty and had a dark black substance in the bottom of it. On 8/11/24 at 9:41 a.m., the Resident's bathroom toilet bowl was observed with a brown splattered substance to the right side of the upper toilet bowl and a dark gray/black substance covered the bottom of the toilet bowl. On 8/12/24 at 9:05 a.m., the toilet bowl in the resident's bathroom was observed with a brown splattered substance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure misappropriation of resident property did not occur for 1 of 3 residents reviewed for misappropriation. (Resident C) Findings include: The clinical record for Resident C was reviewed on 8/11/24 at 12:03 p.m. The diagnoses included, but were not limited to, Alzheimer's disease, dementia with agitation, anxiety and depression. The incident report, dated 7/20/24 at 7:01 p.m., indicated upon shift change, the off going night shift nurse, LPN (Licensed Practical Nurse) 9, counted with the oncoming day shift nurse, LPN 10 with a correct narcotic count. On shift change from day shift, LPN 10 counted off with the oncoming night shift nurse, LPN 11 and found the narcotic count for Resident C was missing 5 tablets out of the card. The physician's order, dated 6/27/24, indicated the resident was to receive Norco (Hydrocodone-acetaminophen) 5-325 mg (milligrams) twice daily for pain at 8:00 a.m. and 8:00 p.m. On 8/13/24 at 7:30 a.m., review of Resident C's July 2024 controlled drug record indicated on 7/20/24 at 8:00 a.m., LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow medication administration hold parameters related to a resident heart rate (Resident C) for 1 of 3 residents reviewed for quality of care. Findings include: The clinical record for Resident C was reviewed on 8/11/24 at 12:03 p.m. The resident's diagnoses included, but were not limited to, palpitations, orthostatic hypotension and syncope. The physician's order, dated 7/26/23, indicated the resident was to receive Digoxin 125 mcg (micrograms) daily for palpitations. The medication was to be held for a heart rate less than 60 and to notify the physician. Review of the July and August 2024 medication administration record indicated the following: On 7/08/24, the resident's HR was 47 and the resident's medication (Digoxin) was administered. On 8/11/24, the resident's HR was 55 and the resident's medication (Digoxin) was administered. The clinical record lacked documentation of the physician's notification related to the resident's heart rate less than 60. On 8/15/24 at 1:55 p.m., LPN (Licensed Practical Nurse) 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure medication administration records and controlled substance records accurately reflected the administration of narcotic medication for 3 of 4 residents reviewed for medical records. (Residents C, F, and H) Findings include: 1. The clinical record for Resident C was reviewed on 8/11/24 at 12:03 p.m. The resident's diagnoses included, but were not limited to, depression and osteoporosis. The physician's order, dated 6/27/24, indicated the resident was to receive Norco (Hydrocodone-Acetaminophen) 5-325 mg (milligrams) twice daily for back pain at 8:00 a.m. and 8:00 p.m. The care plan, dated 11/13/20, indicated the resident needed pain management and staff were to administer the resident's pain medication as ordered. Review of the July 2024 and August 2024 Medication Administration Record indicated, on 7/17/24 at 8:00 a.m., 7/22/24 at 8:00 a.m., 8/9/24 at 8:00 a.m. and 8/10/24 at 8:00 a.m., the resident received the twice daily Norco (pain medication). The July 2024 and August 2024 controlled substance record lacked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the nursing staff followed medication parameters for 1 of 4 residents reviewed for quality of care. (Resident C) Findings include: The clinical record for Resident C was reviewed on 6/25/24 at 1:38 p.m. The resident's diagnosis included, but was not limited to, hypertension. The care plan, dated 11/14/22, indicated the resident had impaired cardiovascular status due to hypertension and medications were to be administered as ordered by the physician. The physician order, dated 1/23/24, indicated the resident was to receive Lisinopril (medication for high blood pressure) 10 mg (milligrams) daily. The medication was to be held if the resident's SBP (systolic blood pressure) was less than 100 or if the resident's heart rate was less than 60. The April 2024 MAR (medication administration record) indicated the medication was administered as follows: - On 4/03/24, the resident's heart rate was 59 - On 4/04/24, the resident's SBP was 95 - On 4/05/24, the resident's SBP was 85 - On 4/12/24, the resident's SBP was 90 The May…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the physician was notified of a resident's (Resident B) loose stool for 1 of 3 residents reviewed for change of condition. Findings include: The clinical record for Resident B was reviewed on 5/2/24 at 9:26 a.m. The diagnoses included, but were not limited to, dementia and cognitive communication deficit. Review of the October 2023 bowel record for Resident B indicated the resident did not have any loose stools. Review of the November 2023 bowel record for Resident B indicated the following: - On 11/19/23 at 2:03 p.m., the resident was incontinent with a medium loose/diarrhea stool - On 11/19/23 at 8:52 p.m., the resident was incontinent with a large loose/diarrhea stool - On 11/20/23 at 3:50 p.m., resident was incontinent with a large loose/diarrhea stool - On 11/21/23 - the resident did not have a bowel movement - On 11/22/23 at 2:08 p.m., the resident was continent with a large loose/diarrhea stool The clinical record lacked nursing documentation or any follow up or physician notification on the resident due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident's (Resident D) room was free of potential hazards and education was provided to the resident (Resident D) on the risks of negative outcomes secondary to potential hazards for 1 of 3 residents reviewed for accidents. Findings include: The clinical record for Resident D was reviewed on 5/2/24 at 2:04 p.m. The diagnoses included, but were not limited to, diabetes, major depressive disorder and paraplegia. The quarterly MDS (Minimum Data Set) assessment, dated 3/17/24, indicated the resident's cognition was intact. The nurse's note, dated 5/1/24 at 11:04 p.m., indicated Resident D turned his call light on for assistance. The off-going nurse, RN (Registered Nurse) 5 stopped by his room to see what the resident needed. The resident was lying on his phone charger cord, in the bed, which was plugged into an extension cord. The resident stated All I did was move over in the bed and it just stated to burn me. It felt like a bee sting. The resident had a blister formed on his right upper back side. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a plan of care was in place for a resident's (Resident D) refusal of care for 1 of 3 residents reviewed for for care plans. Findings include: The clinical record for Resident D was reviewed on 2/21/24 at 10:30 a.m. The diagnoses included, but were not limited to, dementia and stage 3 (full thickness tissue loss) pressure ulcers to the coccyx, left buttock and right buttock. The progress note, dated 1/28/24 at 1:47 a.m., indicated the resident had a shearing area to the left and right buttocks. The wound note, dated 1/29/24 at 3:50 p.m., indicated the areas were noted to be Stage 3 pressure ulcers. The wound physician note, dated 2/1/24, indicated the resident had a Stage 3 to the left buttock which measured 2.3 cm (centimeters) in length, 2.4 cm in width with a depth of 0.1 cm ; Stage 3 to the coccyx which measured 1.1 cm in length, 0.5 cm in width with a depth of 0.1 cm; and the Sage 3 to the right buttock which measured 2.5 cm in length, 1.2 cm in width with a depth of 0.1 cm. During an interview on 2/21/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents' (Residents D and E) treatments were completed, as ordered by the physician, for 2 of 3 residents reviewed for pressure ulcers. Findings include: 1. The clinical record for Resident D was reviewed on 2/21/24 at 10:30 a.m., The diagnoses included, but were not limited to, stage 3 pressure ulcers (full thickness tissue loss) to the coccyx, left buttock and right buttock. The care plan, dated 8/17/23, indicated the resident was at risk for impaired skin integrity and to perform treatments as ordered by the physician. The February 2024 treatment administration record (TAR) indicated staff were to cleanse the resident's coccyx, left buttock and right buttock wounds with normal saline, apply calcium alginate and cover with a foam dressing daily for wound care. The February 2024 TAR lacked documentation of treatment completion on 2/3/24, 2/6/24, 2/8/24, 2/10/24 and 2/18/24 for the left and right buttocks; and 2/3/24, 2/6/24, 2/8/24 and 2/10/24 for the coccyx. The February 2024 TAR indicated, dated 2/11/24 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure misappropriation of resident property did not occur for 1 of 3 residents reviewed for abuse. (Resident B) Findings include: The clinical record for Resident B was reviewed on 1/23/24 at 2:02 p.m. The diagnoses included, but were not limited to, right shoulder pain, paraplegia, neuropathy and low back pain. On 1/24/24 at 12:45 p.m., the resident was observed resting in bed with his eyes open. He had no signs of pain or discomfort. Resident B indicated he had not missed any doses of his pain medication. The incident report, dated 12/15/23 at 5:01 p.m., indicated staff were unable to locate the resident's pain medication or the controlled drug record. The physician's order, dated 11/30/23, indicated the resident was to receive Oxycodone (narcotic pain medication) 10 mg (milligrams) every for hours for pain. Review of the pharmacy packing slip, dated 12/5/23, indicated 90 tablets of Oxycodone was delivered to the facility and signed for by LPN (Licensed Practical Nurse) 4. The clinical record lacked page 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-21 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement and update a resident's plan of care after the resident displayed aggressive behaviors and a resident to resident altercation for 1 of 3 residents reviewed for Dementia Care. (Resident D) Findings include: The record for Resident D was reviewed on 8/21/23 at 9:20 a.m. The diagnoses included, but were not limited to, disorientation, dementia with behavioral disturbance, anxiety disorder, altered mental status, depression, and injuries of the head. The Quarterly MDS (Minimum Data Set) assessment, dated 4/17/23, indicated the resident was severely cognitively impaired. The resident's care plan lacked documentation of the resident on resident altercation that occurred on the dementia unit. The behavior note, dated 2/5/23 at 6:22 p.m., indicated the resident was verbally abusive to staff and other residents. He did not want them to sit any where near him in the common area, talk, or want them to watch television. Staff had tried to redirect the resident, but the resident continued to not want them any where around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-31 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure appropriate social services follow-up after unwanted and inappropriate behavior interactions from a resident with behavior concerns for 8 of 9 residents reviewed for Social Services. (Residents 24, 80, 320, 57, 20, 60, and 86) Findings include: 1. The nurse's note, dated 11/25/22 at 9:33 a.m., indicated while rounding on Resident 86 due to his behaviors, the resident's roommate (Resident 24) indicated he felt unsafe in the room with Resident 86 and wanted to be dressed and taken out of room. He did not want to return to the room while his roommate was in the room. He was immediately dressed and removed from room and placed in common area. The resident was mobile in a wheelchair. The Significant Change MDS (Minimum Data Set) assessment, dated 6/26/23, for Resident 24 indicated the resident was moderately cognitively impaired. He required extensive assistance with bed mobility and extensive assistance for transfers. The record lacked documentation of any social services follow-up for Resident 24. 2. The nurse's note,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the dishwashing equipment was at an appropriate temperature to disinfect dishes. This had to potential to affect all 115 resident residing in the facility. Findings include: During an observation on 7/24/23 at 9:39 a.m., the dishwasher's temperature gauge read 110 degrees F (Fahrenheit) during the wash cycle and the rinse cycle read 109 degrees F. During an interview on 7/24/23 at 9:45 a.m., the Dietary Manager indicated he was not happy with the dishwasher temperature. During an observation on 7/26/23 at 12:53 p.m., the dishwasher's temperature gauge read 110 degrees F on the wash cycle and the rinse cycle read 108 degrees F. During an interview on 7/26/23 at 12:55 p.m., the District Manager indicated the low temperature was due to the staff running the hot water on the dishes, while running the dishwasher. He educated the staff on not using the hot water while using the dishwasher. During an observation on 7/31/23 at 8:27 a.m., the dishwasher label indicated the following: -Water temperature minimum of 120 degrees.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-31 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were offered pneumococcal vaccinations as recommended by the CDC (Centers for Disease Control) for 3 of 5 residents reviewed for pneumococcal immunizations. (Residents 377, 18, and 22) Findings include: 1. The record for Resident 377 was reviewed on 7/28/23 at 8:48 a.m. The record indicated Resident 377 was [AGE] years old and had received PCV13 (pneumococcal conjugate vaccine) on 6/4/22. The record lacked documentation of any offer for the resident to receive the recommended second dose of either PCV20 or PPSV23 (pneumococcal polysaccharide vaccine) after one year as recommended by the current CDC guidance. 2. The record for Resident 18 was reviewed on 7/28/23 at 8:50 a.m. The record indicated Resident 18 was [AGE] years old and had received one dose of PCV13 on 4/2/21. The record lacked documentation of any offer for the resident to receive the recommended second dose of either PCV20 or PPSV23 after one year as recommended by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-31 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to inform the resident's family in advance of the treatment risks, benefits and additional options for psychiatric services and failed to obtain a physician's order for treatment prior to the implementation of psychiatric services for 1 of 24 residents reviewed for resident rights. (Resident 110) Findings include: The clinical record for Resident 110 was reviewed on 7/26/23 at 12:36 p.m. The resident's diagnoses included, but were not limited to, unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, delusional disorders, amnesia, anxiety disorder, and major depressive disorder. The admission MDS (minimum data set) assessment, dated 2/20/23, indicated the resident was severely cognitively impaired. The quarterly MDS, dated [DATE], indicated the resident was severely cognitively impaired. A nurse's note, dated 5/15/23 at 1:40 p.m., indicated a call was placed and message left for the resident's family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-31 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the Minimum Data Set assessments were correctly documented for behaviors for 1 of 25 residents reviewed for accuracy of assessment. (Resident 86) Findings include: The record for Resident 86 was reviewed on 7/26/23 at 11:37 a.m. The diagnoses included, but were not limited to, developmental disorder of speech and language, anxiety disorder, altered mental status, and lack of expected normal physiological development in childhood. The care plan, dated 7/1/21 and revised on 4/29/22, indicated the resident had behavior problems of expressing frustration, agitation, anxious and restless by throwing items and making disruptive sounds. The nurse's note, dated 3/9/23 at 1:39 p.m., indicated Resident 86 had been resting abed, had pulled the call bell out of wall and thrown it across the room, had taken his glasses and thrown them across the room, had hollered out several times, resident yells and had attempted to hit the nurse and CNA (Certified Nursing Aide) while providing incontinent care. He was offered a snack and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure pressure ulcer prevention interventions were provided as indicated in the resident's care plan for a resident with a known history of pressure ulcers for 1 of 7 residents reviewed for pressure ulcers (Resident 34). Findings include: The record for Resident 34 was reviewed on 7/28/23 at 9:15 a.m. The diagnoses included, but were not limited to, lack of coordination, unsteadiness on feet, muscle weakness, type 2 Diabetes Mellitus, hyperglycemia, dysphagia following cerebral infarction, left flaccid hemiplegia, Stage 3 pressure ulcers, vascular dementia, cognitive communication deficit, osteoarthritis, and the presence of tendon and bone implants. The Quarterly MDS (Minimum Data Set) assessment, dated 7/10/23, indicated the resident was severely cognitively impaired. She required extensive assistance of 2 staff members for bed mobility and transfers. The care plan, dated 8/19/19 and last revised on 7/15/23, indicated the resident had an unstageable pressure area to the sacrum, which was a Stage 3. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure appropriate fluid status management related to administration of diuretics, clarification of orders for duplicate therapy, and weight monitoring for 1 of 3 residents reviewed for fluid status management. (Resident 26) Findings include: The clinical record for Resident 26 was reviewed on 7/26/23 at 1:07 p.m. The diagnoses included, but were not limited to, COPD (chronic obstructive pulmonary disease), pleural effusion, CHF (congestive heart failure), dyspnea, pneumonia, acute respiratory failure, ischemic cardiomyopathy, chronic atrial fibrillation, nonrheumatic aortic valve insufficiency, Stage 3 chronic kidney disease, presence of automatic cardiac defibrillator, presence of cardiac pacemaker, cardiac arrhythmia, edema, hypertension, chronic pulmonary edema. The care plan, dated 12/31/18 and last revised on 5/22/23, indicated the resident had an alteration in his respiratory status due to COPD, respiratory failure, CHF, pneumonia, shortness of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-31 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to adequately implement social services to address the continuous behavior of crying, pacing, agitation, restlessness and adjustment to the secured unit for a resident with a diagnosis of dementia for 1 of 3 residents reviewed for Dementia Care. (Resident 110) Findings include: The clinical record for Resident 110 was reviewed on 7/26/23 at 12:36 p.m. The diagnoses included, but were not limited to, unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, delusional disorders, amnesia, anxiety disorder, and major depressive disorder. A physician's order, dated 2/10/23, indicated the resident received Ativan 0.5 mg (milligrams) one tablet two times a day for anxiety. The medication was discontinued on 2/12/23 and a new order for Lorazepam 0.5 mg one tablet every 12 hours PRN (as needed) was received. This medication was then discontinued on 2/24/23 by the psychiatrist. A nurse's note, dated 2/10/23 at 1:38 p.m., indicated the resident arrived on the secured unit with family. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$26,685 in federal fines across 1 penalty.
- $26,685 — penalty dated 2026-03-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EXCEPTIONAL LIVING CENTERS — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.7 | -1.7 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 3 of 5 | 2.4 | +0.6 vs chain |
| Quality measures | 4 of 5 | 3.9 | +0.1 vs chain |
The other 9 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| DAVIESS COUNTY HOSPITAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 08/01/2016 |
| LEXINGTON HEALTH MANAGEMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| WATTS, AMY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| WATTS, WALTER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| RAY, JESSE | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 02/01/2023 |
| SALEEM, WAQAR | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 02/01/2023 |
| STEINER, DERON | Individual | CORPORATE DIRECTOR | — | since 08/01/2016 |
| SETTLES, APRIL | Individual | CORPORATE OFFICER | — | since 01/01/2025 |
| MEDICAL REHABILITATION CENTERS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2023 |
CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.8M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155668. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.