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Best Care Health And Rehabilitation

2159 Dogwood Ridge Road, Wheelersburg, OH 45694 · For profit - Corporation · 101 certified beds · (740) 574-2558 Medicare & Medicaid certified

Call the home — (740) 574-2558 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0565, F0567, F0569)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$14,380 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for mishandling residents’ money or property (F0565, F0567, F0569)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,380 in federal fines (most recent 2026-02-17)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
11826 Gallia Pike Rd · (740) 574-4526 · Call to confirm hours
Pharmacy
8036 Ohio River Rd · (740) 574-0202 · Call to confirm hours
Grocery
1052 Collingswood Dr
Park
Milldale Rd · Typically dawn to dusk
Place of worship
C3 Burg0.3 mi
2348 Dogwood Ridge Rd · (740) 302-0888

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.4%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight7.1%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms14.2%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%3.2%3.3%typical
Long-stay residents whose ability to walk worsened6.4%6.1%16.1%typical for the state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication32.5%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine87.5%94.5%95.3%typical
Long-stay residents with pressure ulcers7.4%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control18.1%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table5.8%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.3%1.2%1.4%typical
Short-stay residents given the seasonal flu vaccine63.7%75.6%79.4%worse
Short-stay residents rehospitalized after admission31.5%24.9%22.6%worse
Short-stay residents with an outpatient ER visit17.8%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.251.731.67worse
Long-stay outpatient ER visits per 1,000 resident days1.691.801.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 107 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.9%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
40.0%U.S. median 56.6%
Met the expected recovery
0.46U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 77% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.9%CMS range 46.1–62.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 8.3–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge40.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.2–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
0.90
LPN hours/ resident / day
2.01
Aide hours/ resident / day
3.51
Total nurse hours/ resident / day
0.29
RN hoursweekends
56.0%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 101 beds and averages 87.9 residents a day — about 87% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.19 hrs/resident/day on weekends vs 3.64 on weekdays — 13% thinner on weekends. RN hours go from 0.73 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2024-10-04)
12
at the previous standard inspection (2022-08-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 11 most serious are shown; the remaining 32 are one tap away and print in full.

  • Actual harm · G2026-02-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on closed record review, staff interviews, policy review, and review of hospital documentation, the facility failed to ensure a resident received adequate assistance during a transfer to prevent an avoidable fall. This resulted in Actual Harm to Resident #95 when on 12/21/25 she fell on to the floor in the bathroom while being assisted with toileting by one staff member. Resident #95 sustained a fracture of the right femoral head and the left distal femur. This affected one (Resident #95) of three residents reviewed for falls. The facility census was 90.Findings include:Record review for Resident #95 revealed an admission date of 05/02/25. Diagnoses included congestive heart failure, polyneuropathy, difficult ambulation, muscle weakness, and chronic obstructive pulmonary disease. Review of the Lift, Transfer, Reposition Assessment, dated 05/16/25, revealed Resident #95 was at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2025-09-17 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview, and facility policy review, the facility failed to notify the Ombudsman of discharge. This affected three Residents (23, #68 and #120) of four reviewed for discharge. The facility census was 79.Findings include:1.Review of the medical record for Resident #23 revealed an admission date of 08/21/25, discharged to the hospital on [DATE] and readmitted to the facility on [DATE] with diagnoses including chronic lymphocytic leukemia of B cell type in remission, chronic kidney disease stage four, cirrhosis of the liver, diabetes mellitus type two, fibromyalgia and mood disorder. Review of the discharge return not anticipated Minimum Data Set (MDS) dated [DATE] revealed Resident #23 was cognitively intact with verbal behaviors towards others. Resident #23 required assistance from the staff to complete activities of daily living. Review of the nursing progress notes revealed no documentation the facility notified the Ombudsman of Resident #23 discharge on [DATE]. 2.Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and medical record review the facility failed to ensure physician orders were in place for Resident #68 foley catheter. This affected one (Resident #68) of one resident resident reviewed for foley catheters. The facility census was 79.Findings include: Review of the medical record for Resident #68 revealed an admission date of 08/21/25 with diagnoses including atrial fibrillation, congestive heart failure, liver cirrhosis, diabetes mellitus type two, chronic kidney disease with dialysis. Review of the physician orders dated 09/25 revealed no orders in place for Resident #68 indwelling foley catheter.Review of the discharge return not anticipated Minimum Data Set (MDS) most recent completed, dated 08/28/25 revealed Resident #68 was cognitively intact with no behaviors. Resident #68 was dependent on staff for toileting hygiene, bed mobility, and transfers and required substantial assistance with bathing. Resident #68 had an indwelling catheter.Review of the nursing progress notes for Resident #68 revealed no documentation of physician orders for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review , interview, and facility policy review, the facility failed to ensure medications on admission were received from pharmacy and administered to the residents timely. This affected three Residents (#42, #68 and #120) of five residents reviewed for medication administration. The facility census was 79.Findings include:1.Review of the closed medical record for Resident #120 revealed an initial admission date of 08/12/25 with diagnoses including pleural effusion, chronic kidney disease stage three, cirrhosis of the liver, atrial fibrillation diabetes mellitus type two and Clostridium difficile (C-diff). Review of the Medication Administration Record (MAR) dated 08/25 revealed Resident #120 was ordered on 08/12/25 Vancomycin hydrochloride capsule 125 milligrams (mg) by mouth four times daily for C-diff, Sulcralfate 1 gram by mouth four times daily for gastroesophageal reflux disease (GERD), and Gabapentin 100 mg by mouth three times daily for pain. The MAR indicated Resident #120 did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-04 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the Resident Council meeting minutes, staff interview, and resident interview, the facility failed to ensure concerns discussed during the meetings were adequately addressed. This had the potential to affect five facility-identified residents ( #10, #27, #44, #47, #65) who consistently attended the Resident Council meetings. The facility census was 66 residents. Findings include: Review of the Resident Council meeting minutes dated 04/15/24 revealed the social worker had looked into free phones but had been unable to secure any. The department response documented on the form read the social worker would meet with the residents regarding free phones. Review of the Resident Council meeting minutes dated 08/26/24 revealed residents asked if there were free government phones available. There was no documented response for the concern noted on the form. Review of the Resident Council meeting minutes dated 09/16/24 revealed residents asked again if the social worker could check on free government phones. The department response documented on the form read the social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, staff interview and review of the facility policy, the facility failed to ensure medication carts on the front hall were locked and secured. This had the potential to affect seven facility-identified cognitively impaired and independently mobile residents of 22 residents residing on the front hall. The facility census was 66 residents. Findings include: Observation on 09/30/24 at 8:05 A.M. revealed the two medication carts on the front hall were unlocked and unattended by staff. Interview on 09/30/24 at 8:14 A.M. with Licensed Practical Nurse (LPN) #49 confirmed the front hall medication carts were unlocked and left unattended. LPN #49 confirmed the medication carts should be locked when not attended by staff. Review of the facility policy titled Storage of Medications dated November 2020 revealed drugs and biologicals used in the facility should be stored in locked compartments under proper temperature, light and humidity controls and unlocked medication carts should not be left unattended. .

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, ombudsman interview, and staff interview, the facility failed to ensure residents were not discharged without a justified and documented reason. This affected one (Resident #20) of three residents reviewed for discharge rights. The facility census was 66 residents. Findings include: Review of the medical record for Resident #20 revealed an admission date of 02/29/20 with the diagnoses including cellulitis, Parkinson's disease, cerebral infarction, bipolar disorder, anxiety, hypertension, dementia, polyneuropathy, depression, asthma, hemiplegia and hemiparesis, hyperlipidemia, and traumatic subdural hemorrhage. Review of the medical record for Resident #20 revealed the resident signed a copy of the facility smoking policy upon admission on [DATE]. Review of the nurse progress note for Resident #20 dated 06/10/24 revealed the resident was educated on signing himself out of the facility as he was known to leave and purchase cigarettes and lighters while he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and the staff interview the facility failed to update resident Preadmission Screening and Resident Reviews (PASARRs) for residents with new diagnoses and/or treatment with psychotropic medications. This affected two (Residents #39 and #52) of four residents reviewed for PASARR completion. The facility census was 66 residents. Findings include: 1. Review of the medical record for Resident #39 revealed an admission date of 07/21/23 with diagnoses including depression, anxiety, diabetes mellitus type two, hypertension and congestive heart failure. Review of the PASARR for Resident #39 dated 07/21/23 revealed the resident did not have a dementia diagnosis or any indications of serious mental illness such as psychosis, depression and anxiety and was not prescribed any psychotropic medications. Review of the diagnosis list for Resident #39 revealed dementia was added as a diagnosis on 08/22/23. Review of the diagnosis list for Resident #39 revealed psychosis was added as a diagnosis on 11/23/23. Review of the care plan for Resident #39 dated 08/02/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview, the facility failed to provide regular care plan conferences to residents and their representatives. This affected one (Resident #20) of three residents reviewed for care conferences and care planning. The facility census was 66 residents. Findings include: Review of the medical record for Resident #20 revealed an admission date of 02/29/20 with diagnoses including cellulitis, Parkinson's disease, cerebral infarction, bipolar disorder, hypertension, and dementia. Review of the Minimum Data Set (MDS) assessment for Resident #20 dated 09/18/24 revealed the resident was cognitively intact. Review of the medical record for Resident #20 revealed it did not include documentation of a care conference for the resident since his admission to the facility. Interview on 10/02/24 at 09:46 A.M. with Social Services Director (SSD) 75 confirmed the facility had not conducted a care conference for Resident #20 since the resident's admission in 2020.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview, and review of facility policy, the facility failed to ensure skin alterations were adequately monitored and treated. This affected one (Residents #1) of 23 residents sampled. The facility census was 66 residents. Findings include: Review of the medical record for Resident #1 revealed an admission date of 01/14/24 with diagnoses including Parkinson's disease, dysphagia, and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment for Resident #1 dated 07/16/24 revealed the resident was cognitively impaired. Review of the progress notes for Resident #1 dated 07/22/24 revealed the resident had a precancerous lesion on her foreahed and the resident's representative did not want to pursue treatment of the area. Review of the monthly physician's orders for Resident #1 dated October 2024 revealed there were no orders for application of a bandage to the resident's forehead. Observation on 09/30/24 at 10:34 A.M. revealed Resident #1 had a soiled white bandage applied over a skin alteration to her forehead.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interview, and review of facility policy, the facility failed to ensure adequate care and services for residents requiring oxygen. This affected one (Resident #8) of 20 residents with orders for oxygen therapy. The facility census was 66. Findings include: Review of the medical record for Resident #8 revealed an admission date of 01/11/24 with diagnoses including chronic obstructive pulmonary disease (COPD), diabetes mellitus (DM), and hypertension. Review of the care plan for Resident #8 dated 01/12/24 revealed the resident had altered respiratory status and difficulty breathing related to COPD. Interventions included the following: administer medications as ordered, observe abnormal breathing patterns, observe for signs and symptoms of respiratory distress, report to the physician as needed. Review of the Minimum Data Set (MDS) assessment for Resident #8 dated 09/19/24 revealed the resident had intact cognition and was coded as not having received oxygen therapy during the review period. Review of the monthly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Dcited before2024-10-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interviews, and review of facility policy, the facility failed to ensure adequate monitoring of a resident pain. This affected one (Resident #45) of four residents reviewed for pain management. The facility census was 66 residents. Findings include: Review of the medical record for Resident #45 revealed the resident an admission date of 09/18/24 with diagnoses including low back pain, restlessness and agitation, and need for assistance with personal care. Review of the admission physician's orders for Resident #45 dated 09/18/24 revealed the resident was ordered to receive the medications Zanaflex, gabapentin, and hydrocodone for pain. Review of the care plan for Resident #45 dated 09/18/24 revealed the resident had actual pain and potential for pain related to chronic low back pain. Interventions included the following: pain assessment quarterly and as needed, monitor for side effects of medications, monitoring what makes the pain worse. Review of the Minimum Data Set (MDS) assessment for Resident #45 dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure a resident with post-traumatic stress disorder (PTSD) were appropriately assessed to identify the cause of the residents PTSD and minimize triggers and/or re-traumatization. This affected one (Resident #5) of one resident identified by the facility as having PTSD. The facility census was 66 residents. Findings include: Review of the medical record for Resident #5 revealed an admission date of 09/25/23 with diagnoses including cirrhosis of the liver, acute and chronic respiratory failure, diabetes mellitus type two, chronic obstructive pulmonary disease, congestive heart failure, Crohn's disease, chronic kidney disease, depression, and PTSD. Review of the Minimum Data Set (MDS) assessment for Resident #5 dated 09/17/24 revealed the resident was cognitively intact and had a diagnosis of PTSD. Review of the care plan for Resident #5 initiated 09/25/23 revealed the plan did not address the following: the cause of the resident's PTSD, triggers which might cause re-traumatization, interventions to reduce the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, review of the facility policy, the facility failed to ensure residents were free of significant medication errors. This affected one (Resident #228) of 13 facility-identified newly admitted residents and one (Resident #45) of five residents reviewed for unnecessary medications. The facility census was 66 residents. Findings include: 1. Review of the medical record for Resident #228 revealed an admission date of 09/13/24 with diagnoses including end stage renal disease, diabetes mellitus type two, chronic obstructive pulmonary disorder and fracture of right lower leg. Review of the admitting physician orders for Resident #228 dated 09/13/24 revealed Resident #228 was ordered Admelog insulin inject 30 units subcutaneously before meals and Tresiba inject 80 units subcutaneously two times daily. Review of the care plan for Resident #228 dated 09/13/24 revealed the resident had diabetes mellitus. Interventions included the following: administer medications as ordered,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, review of online resources per the Centers for Disease Control (CDC) regarding pneumococcal vaccinations, and review of facility policy, the facility failed to ensure residents were offered and received up to date pneumococcal vaccinations. This affected two (Residents #3 and #43) of five residents reviewed for vaccinations. The facility census was 66 residents. Findings include: 1. Review of the medical record for Resident #43 revealed an admission date of 02/16/24 with diagnoses including hypertension, presence of cardiac pacemaker, and intellectual disabilities. Review of the quarterly Minimum Data Set (MDS) assessment for Resident #43 dated 08/19/24 revealed the resident had intact cognition. Review of the vaccination record for Resident #43 revealed the resident received one dose of Pneumovax 23 on 10/01/18. No other pneumococcal vaccines were documented as being offered or administered. 2. Review of the medical record for Resident #3 revealed an admission date of 12/20/19 with diagnoses including chronic obstructive pulmonary disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-01 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and policy review, the facility failed to ensure only authorized personnel had access to the medication storage room. This had the potential to affect 80 of 80 residents residing in the facility. Findings include: Interview with Licensed Practical Nurse (LPN) #124 on 01/31/24 at 7:40 A.M. revealed the business office was supposed to place a petty cash box in the medication room each day when they left so that residents had access to petty cash in the evening or on weekends. Observations on 01/31/24 at 7:40 A.M. revealed there was a key pad lock on the medication room door on Station 1. Interview with the Director of Nursing on 01/31/24 at 7:45 A.M. confirmed the business office was to put the money box in the medication room every day so that money was available for residents in the evening and on weekends. Interview with Business Office Manager #201 on 01/31/24 at 7:50 A.M. revealed that she placed the money box in the Station 1 medication room every day when she leaves. At that time, she stated that she had the code to the medication room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-01 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, resident interview, and policy review, the facility failed to ensure residents had access to their personal funds during times the business office was not open (evenings and weekends). The facility handled funds for 47 of 80 residents. This had the potential to affect any resident whose funds were handled by the facility. Findings include: Interview with Licensed Practical Nurse (LPN) #124 on 01/31/24 at 7:40 A.M. revealed the business office was supposed to place a petty cash box in the medication room each day when they left so that residents had access to petty cash in the evening or on weekends. She stated this was not always done. Observations of the medication room, at that time, with LPN #124 confirmed the petty cash box was not in the specified locked location. Interview with the Director of Nursing (DON) on 01/31/24 at 7:45 A.M. confirmed the business office was to put the money box in the medication room every day so that money was available for residents in the evening and on weekends. Interview with Business Office Manager #201 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, resident interview, medical record review, and grievance review, the facility failed to ensure that residents who are unable to carry out activities of daily living received the necessary services to maintain good personal hygiene. This affected 24 of 26 residents on Station 1 who were incontinent of bowel and/or bladder (Residents #9, #10, #11, #20, #21, #29, #32, #33, #38, #42, #43, #45, #47, #49, #51, #52, #53, #60, #65, #67, #72, #74, #76, and #80). The facility census was 80. Findings include: Observations on 01/31/24 at 4:30 A.M. revealed there were two nurses (one Licensed Practical Nurse (LPN) and one Registered Nurse (RN) and five nursing assistants on duty for 80 residents. The facility is split up into three sections (Station 1, where 26 residents resided; Station 2, where 30 residents resided; and Station 3, where 24 residents resided). There were two nursing assistants on Station 1 for 26 residents, one nursing assistant on Station 2 for 30 residents, and two nursing assistants on Station 3 for 24 residents. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, staff interview, resident interview, review of a grievance form, review of resident council meeting minutes, and review of staffing schedules and time sheets, the facility failed to maintain sufficient levels of staff to meet the total care needs of all residents. This affected 24 of 26 residents on Station 1 who were incontinent of bowel and/or bladder (Residents #9, #10, #11, #20, #21, #29, #32, #33, #38, #42, #43, #45, #47, #49, #51, #52, #53, #60, #65, #67, #72, #74, #76, and #80) and had the potential to affect all 80 residents residing in the facility. Findings include: Observations on 01/31/24 at 4:30 A.M. revealed there were two nurses (one Licensed Practical Nurse (LPN) and one Registered Nurse (RN) and five nursing assistants on duty for 80 residents. The facility is split up into three sections (Station 1, where 26 residents resided; Station 2, where 30 residents resided; and Station 3, where 24 residents resided). There was two nursing assistants on Station 1 for 26 residents, one nursing assistant on Station 2 for 30 residents, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, and policy review, the facility failed to provide pharmaceutical services to meet the needs of each resident. This affected 20 of 27 residents who received narcotic medications (Residents #2, #4, #12, #14, #15, #20, #22, #24, #25, #33, #45, #51, #53, #55, #59, #61, #64, #67, #72, and #76) and one of three closed records reviewed (Resident #85). The facility census was 80. Findings include: 1. Review of the controlled medication shift change log for the four medication carts on Station 1 and Station 2 on 01/31/24 at 6:15 A.M. revealed nurses were to count the number of narcotic sheets in the cart at shift change to ensure that count sheets had not been removed inappropriately since the last shift. Review of all four shift change logs revealed that there were multiple missing count totals. Therefore, it would be difficult to determine if a narcotic sheet had been removed from the cart inappropriately during the shift. Station 1 had two carts titled Station 1 and 2A. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-01 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observations, staff interview, and policy review, the facility failed to ensure medical records were accurately documented. This affected three of 12 sampled residents (Residents #54, #64, and #75). The facility census was 80. Findings include: 1. Interview with Licensed Practical Nurse (LPN) #106 on 01/31/24 at 4:35 A.M. revealed she had already given Resident #64 his Haldol (antipsychotic medication) that was scheduled at 6:00 A.M. She confirmed it was given early. She did not have a reason other than there was only two nurses working that night and she had other duties to do between 5:00 A.M. and 6:00 A.M. Review of the medical record for Resident #64 revealed an admission date of 10/23/23 with diagnoses of cirrhosis of the liver and anxiety disorder. He had a physician's order dated 01/07/24 for Haldol 2 milligrams every six hours at 12:00 A.M., 6:00 A.M., 12:00 P.M. and 6:00 P.M. for agitation. Review of the medication administration record for Resident #64 revealed LPN #106 documented that Haldol was administered on 01/31/24 at 1:05 A.M. and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-01 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, medical record review, staff interview, and policy review, the facility failed to ensure a gastrostomy tube was checked for placement prior to the administration of fluids and medication. This affected one of three residents observed for medication administration (Resident #54). The facility census was 80. Findings include: Review of the medical record for Resident #54 revealed an admission date of 01/18/24 with diagnoses including adult failure to thrive and diabetes. Record review revealed the resident's medications were ordered to be given by mouth. However, observations on 01/31/24 at 5:35 A.M. revealed Registered Nurse (RN) # 149 to administer Levothyroxine 88 micrograms through Resident #54's gastrostomy tube in her stomach. RN #149 flushed the tube with water, administered the medication, then followed with an additional flush of water. RN #149 did not check for proper placement of the gastrostomy tube prior to administering the fluids and medication. Interview with RN #149 confirmed she did not check placement of the gastrostomy tube prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, medical record review, and policy review, the facility failed to ensure residents were free from significant medication errors. This affected two of 80 residents residing in the facility (Residents #64 and #75). Findings include: 1. Interview with Licensed Practical Nurse (LPN) #106 on 01/31/24 at 4:35 A.M. revealed she had already given Resident #64 his Haldol (antipsychotic medication) that was scheduled at 6:00 A.M. She confirmed it was given early. She did not have a reason other than there was only two nurses working that night and she had other duties to do between 5:00 A.M. and 6:00 A.M. Review of the medical record for Resident #64 revealed an admission date of 10/23/23 with diagnoses of cirrhosis of the liver and anxiety disorder. He had a physician's order dated 01/07/24 for Haldol 2 milligrams every six hours at 12:00 A.M., 6:00 A.M., 12:00 P.M. and 6:00 P.M. for agitation. Review of the medication administration record for Resident #64 revealed LPN #106 documented that Haldol was administered on 01/31/24 at 1:05 A.M. and 5:37 A.M. (even though…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-08 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on state/federal economic stimulus and Medicaid guideline review, record review, financial record review and interview the facility failed to ensure each resident who received Medicaid and/or their financial representative were notified when the amount in the resident's personal funds account reached $200.00 less than the SSI resource limit as required. This affected four residents (#57, #74, #34 and #37) of 65 residents whose personal fund records were reviewed. Findings Include: Review of current state Medicaid resident trust guidelines revealed each resident who utilized Medicaid insurance may not keep more than $2000.00 in a trust account. Also, the same guidelines revealed COVID-19 stimulus checks (three total) did not count as monthly income; so they would not affect a resident's medical coverage. However, a resident who utilized Medicaid insurance and received stimulus payment(s) had 12 months to spend the money from the time they received it. Review of the federal COVID-19 stimulus documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-08 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Record review revealed Resident #62 was admitted to the facility on [DATE] with diagnoses including encounter for orthopedic aftercare following surgical amputation, non-pressure chronic ulcer of the right heel and mid-foot, muscle weakness, cognitive communication deficit, peripheral vascular disease, non-pressure chronic ulcer of left heel and mid-foot, type two diabetes mellitus and chronic systolic heart failure. Review of documented weights revealed on [DATE] the resident weighed 143.5 pounds, on 07/11 the resident weighed 140.8 pounds, on [DATE] the resident weighed 136.8 pounds, and on [DATE] the resident weighed 136.6 pounds. Review of the care plan, dated [DATE] revealed the resident had the potential for nutritional problems. Interventions included to provide and serve supplements as ordered, provide and serve diet as ordered, monitor intake and record every meal, weigh per orders and monitor/record/report to the physician weight loss of more than three pounds in one week. Review of the admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and facility policy and procedure review the facility failed to maintain Resident #288's privacy when the resident was not properly dressed resulting in the resident being exposed to others in the hallway from in the room. This affected one resident (#288) of one resident reviewed for dignity. Findings Include: Review of Resident #288's medical record revealed an admission date of 07/22/22 with the admitting diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of pacemaker. Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/29/22 revealed the resident had clear speech, understood others, made himself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10. The assessment revealed the resident required extensive assistance of two staff for bed mobility, dressing, toilet use, personal hygiene and limited assistance of two staff for transfers and ambulation. Review of the plan of care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure Minimum Data Set (MDS) 3.0 assessments were accurate for Resident #71 related to the use of anti-depressant medications and for Resident #288 related to an ostomy appliance. This affected two residents (#71 and #288) of 26 residents whose MDS 3.0 assessments were reviewed. Findings Include: 1. Record review revealed Resident #71 was admitted to the facility on [DATE] with a diagnosis of depression. Review of the physician's orders revealed an order, dated 07/12/22 for the anti-depressant medication, Lexapro 20 milligrams (mg) to be administered once daily due to a diagnosis of depression. Review of the care plan, dated 07/12/22 revealed the resident was receiving anti-depressant medication. Interventions included to observe for side effects, consult the pharmacist as needed and provide medication as ordered. Review of the Medication Administration Record (MAR) for 07/2022 revealed the resident received the Lexapro as ordered once a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure baseline care planning was comprehensive and included information related to activities of daily living and/or wound care. This affected two residents (#52 and #62) of 26 residents whose assessments and care plans were reviewed. Findings Include: 1. Record review revealed Resident #52 was admitted to the facility on [DATE] with diagnoses including muscle weakness, atrial fibrillation, type two diabetes and cognitive communication deficit. Review of the facility baseline care plan summary, dated 07/02/22 revealed the plan failed to include information regarding the level of assistance the resident required with activities of daily living (ADL). Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 07/08/22 revealed the resident had intact cognition as evidenced by a Brief Interview for Mental Status (BIMS) score of 15 (out of 15). The assessment revealed the resident required limited assistance from two staff members for bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview the facility failed to ensure a complete and accurate discharge summary was provided for Resident #13 at the time of discharge. This affected one resident (#13) of three residents reviewed for transfer/discharge. Findings Include: Review of Resident #13's closed medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including end stage renal disease, difficult ambulation, dysphagia, cognitive communication deficit, hypertension, hypothyroidism, renal dialysis, urinary tract infection, atrial fibrillation, atherosclerosis, insomnia and glaucoma. Resident #13 was discharged home on [DATE]. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 05/20/22 revealed the resident had no cognitive impairments. Review of the Discharge summary, dated [DATE] revealed the summary failed to include medications the resident was ordered/receiving, evidence of any prescriptions provided at discharge, information related to any upcoming…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure residents who required staff assistance with activities of daily living received adequate and timely assistance with personal care to maintain proper hygiene/grooming/nail care. This affected three residents (#62, #75 and #288) of six residents reviewed for activities of daily living. Findings Include: 1. Review of Resident #75's medical record revealed an admission date of 07/13/20 with the admitting diagnoses of trochanteric bursitis of left hip, generalized muscle weakness, Alzheimer's disease, dementia with behavioral disturbances, low back pain, hypertension, thoracic aortic aneurysm and hearing loss. Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/20/22 revealed the resident had clear speech, sometimes understood others, sometimes made herself understood and had a severe cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of zero (out of 15). The assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to develop and implement a comprehensive and individualized activity program to meet the total care needs of Resident #74. This affected one resident (#74) of three residents reviewed for activities. Findings Include: Record review revealed Resident #74 was admitted to the facility on [DATE] with diagnoses including anxiety, muscle weakness, and cognitive communication deficit. Review of the care plan, revised 11/05/19 revealed the resident enjoyed activities including board games, trivia, bluegrass music and watching animal planet. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 07/20/22 revealed the resident had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15 (out of 15). The assessment revealed the resident required staff supervision with bed mobility, transfers, toileting and eating. On 08/01/22 at 3:30 P.M. interview with Resident #74 revealed the facility did not have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure adequate care and services were provided to residents receiving hospice care, care of non-pressure wounds and/or for diabetic blood sugar monitoring. This affected one resident (#61) of one resident reviewed for Hospice services, one resident (#62) of two residents reviewed for skin conditions and two residents (#62 and #71) of five residents reviewed for unnecessary medication use. Findings Include: 1. Record review revealed Resident #61 was admitted to the facility on [DATE] with diagnoses including dementia, Alzheimer's disease, cognitive communication deficit and muscle weakness. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 07/13/22 revealed the resident was assessed to have moderately impaired cognition. This assessment revealed the resident was assessed to require extensive assistance from two staff members for bed mobility, transfers and toileting and extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to develop and implement a comprehensive pressure ulcer prevention and management program to ensure pressure ulcers were timely and accurately assessed, to ensure treatments were initiated timely and provided to promote healing of pressure ulcers and to prevent potential infection. This affected two residents (#283 and #288) of three residents reviewed for pressure ulcers. Findings Include: 1. Review of Resident #283's medical record revealed an initial admission date of 07/22/22 with the admitting diagnoses of chronic congestive heart failure, pressure ulcer of sacral region, chronic kidney disease, malaise, diabetes mellitus, non-pressure chronic ulcer to right lower leg and left lower leg, varicose veins of right and left lower leg. Review of the paper admission skin assessment dated [DATE] revealed the resident was admitted to the facility with a Stage II (partial-thickness loss of skin with exposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interview the facility failed to identify, obtain a physician's order and document the care of Resident #288's colostomy. This affected one resident (#288) of one resident reviewed for bowel and bladder. Findings Include: Review of Resident #288's medical record revealed an admission date of 07/22/22 with the admitting diagnoses of COVID-19, chronic kidney disease, congestive heart failure, atrial fibrillation and presence of pacemaker. Review of the resident's clinical health status evaluation, dated 07/23/22 revealed the resident was admitted to the facility with an ostomy. Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/29/22 revealed the resident had clear speech, understood others, made himself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The assessment revealed the resident required extensive assistance of two staff for bed mobility, dressing, toilet use and personal hygiene and limited assistance from two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure meals provided to Resident #292 accommodated the resident's preferences and were nutritionally adequate. This affected one resident (#292) of seven residents reviewed for nutrition. Findings Include: Review of Resident 292's medical record revealed an initial admission date of 07/20/22 with the admitting diagnoses of fracture of lower end of right radius, difficulty walking, unsteadiness on feet, dementia, depression and insomnia. Review of the clinical health status evaluation revealed no documented diet preferences for the resident. Review of the resident's comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 07/27/22 revealed the resident had clear speech, understood others, made herself understood and had a moderate cognitive deficit as indicated by a Brief Interview for Mental Status (BIMS) score of 10 (out of 15). The assessment revealed the resident required supervision for eating. The resident's weight was coded as 133 pounds, with no weight loss. Review of the plan of care, dated 07/27/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview the facility failed to accurately code residents Minimum Data Set Assessment (MDS) assessments when dialysis was not coded for Resident #13, discharge status was inaccurate for Resident #76, anticoagulant use was miscoded for Resident #2 and Resident #50, and hospice was miscoded for Resident #2. This affected four residents (Resident #13, #76, #2, and #50) out of 22 residents assessed for MDS accuracy. The facility census was 86. Findings include: 1. Review of the medical record for Resident #13 revealed an admission date of 12/13/16 with diagnoses including but not limited to cognitive communication deficit, dependence of renal dialysis, end stage renal disease, and Alzheimer's. Review of physician orders dated November, 2019 revealed Resident #13 received dialysis three times a week on Tuesday, Thursday, and Saturday. Review of nursing note dated 06/29/19 revealed Resident #13 goes to dialysis three times a week. Review of nursing note dated 08/20/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to refer a resident with a new diagnosis of schizophrenia for a pre-admission screening and resident review (PASARR). This affected one (Resident #35) of one resident reviewed for PASARR. The facility census was 86. Findings include: Record review of Resident #35 revealed an admission date of 10/11/17 with pertinent diagnoses of: malignant neoplasm of rectum, anus, and anal canal, lymphedema, schizophrenia, bipolar disorder, major depressive disorder, anxiety disorder, and viral hepatitis B. Review of the 09/18/19 quarterly Minimum Data Set (MDS) revealed the resident was cognitively intact and required limited assistance for transfer, walk in room, dressing, toilet use and personal hygiene. The resident was always continent of bowel and bladder and used a walker to aid in mobility. Review of the medical record on 11/05/19 revealed a new diagnosis of schizophrenia on 06/26/19. The medical record did not have a PASARR for her new serious mental disorder completed. Interview with the Director of Nursing (DON) on 11/07/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, and record review the facility failed to develop comprehensive care plans for Resident #32 for anti-anxiety medication use, Resident #2 for oxygen use, and Resident #41 for dental. This affected three (Resident #2, #32 and #41) of 22 residents reviewed for care plans. The facility census was 86. Findings include: 1. Record review of Resident #32 revealed an admission date of 12/04/18 with pertinent diagnoses of: venous insufficiency, heart failure, atherosclerotic heart disease of native coronary artery, atrial fibrillation, hyperlipidemia, , hypothyroidism, and major depressive disorder. Review of the the 09/15/19 quarterly Minimum Data Set (MDS) assessment revealed the resident was cognitively intact and used an anti-anxiety medication seven times during the seven day look back period of the MDS. Review of a Physician Order dated 07/12/19 revealed an order for buspirone (an anti-anxiety medication) give 25 milligrams (mgs) by mouth two times a day for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview the facility failed to update and revise residents care plans. This affected one resident ( Resident #13) out of 22 residents assessed for careplan accuracy when Resident #13's care plan did not reflect she had glasses and her loop recorder was not careplanned. The facility census was 86. Findings include: 1. Review of the medical record for Resident #13 revealed an admission date of 12/13/16 with diagnoses including but not limited to cognitive communication deficit, hypertension, depression, anxiety, dependence of renal dialysis, end stage renal disease, and Alzheimer's. Review of Resident #13's annual minimum data set (MDS) assessment dated [DATE] revealed she had impaired vision and no glasses. Review of quarterly MDS dated [DATE] revealed she had adequate vision. Review of care conference note dated 02/28/19 revealed Resident #13's daughter reported that Resident #13 would be receiving new eye glasses from eye doctor. Review of nurses notes dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview the facility failed to adequately and accurately assess diabetic foot ulcers and provide geri sleeves per plan of care for Resident #13 and failed to provide ordered ACE bandages in place for Resident #35. This affected two residents (Resident #13 and Resident #35) out of five residents reviewed for care and treatment of skin areas. The facility census was 86. Findings include: 1. Review of the medical record for Resident #13 revealed an admission date of 12/13/16 with diagnoses including but not limited to cognitive communication deficit, hypertension, depression, anxiety, foot drop to left and right foot, dependence of renal dialysis, end stage renal disease, and Alzheimer's. Review of Resident #13's annual minimum data set (MDS) assessment dated [DATE] and the quarterly MDS dated [DATE] revealed she had moderate cognitive deficits and no skin issues. Review of nurses notes dated 09/06/19 revealed Resident #13's daughter came in the facility and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-11-07 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and interview the facility failed to provide Resident #13 with ordered assistive devices (glasses) daily. This affected one resident ( Resident #13) out of three residents reviewed for ancillaries. The facility census was 86. Findings include: 1. Review of the medical record for Resident #13 revealed an admission date of 12/13/16 with diagnoses including but not limited to cognitive communication deficit, hypertension, depression, anxiety, dependence of renal dialysis, end stage renal disease, and Alzheimer's. Review of Resident #13's annual minimum data set (MDS) assessment dated [DATE] revealed she had impaired vision and no glasses. Review of quarterly MDS dated [DATE] revealed she had adequate vision. Review of care conference note dated 02/28/19 revealed Resident #13's daughter reported that Resident #13 would be receiving new eye glasses from eye doctor. Review of nurses notes dated 03/11/19 revealed Resident #13 was to see facility eye doctor and needed to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interviews the facility failed to appropriately date and label oxygen tubing for a resident on continuous oxygen. This affected one resident (Resident #5) of two residents reviewed for respiratory care. Findings include: Record review of Resident #5 revealed that this resident was admitted to the facility on [DATE] with the following medical diagnoses: right below the knee amputation, heart failure, dysphagia, abnormal posture, tibial fracture, chest pain, ischemic heart disease, pressure ulcers, depression, peripheral vascular disease, cognitive communication deficit, muscle weakness, vascular dementia, hypertension, chronic obstructive pulmonary disease, liver disease, osteoarthritis, falls, left femur fracture, and diabetes mellitus type II. This resident is alert to name only with a current BIMS score of 5 on the most recent MDS assessment completed on 10/29/19, indicating severe cognitive impairments. This resident has a verified Full Code order, and has drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-11-07 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation , resident interview, record review, and staff interview the facility failed to ensure pain management was provided to residents consistent with professional standards of practice when they failed to monitor and record pain levels for a resident who was coded for pain on the Minimum Data Set assessment and who had a decrease in her pain medication. This affected one (Resident #72) of one resident reviewed for pain. The facility census was 86. Findings include: Record review of Resident #72 revealed an admission date of 04/19/19 with most recent admission of 10/15/19 with pertinent diagnoses of: low back pain, sciatica right side, type 2 diabetes mellitus with diabetic neuropathy, long term use of insulin, gastro-esophageal reflux disease, major depressive disorder, convulsions, hyperlipidemia, heart failure, hypertension, muscle weakness, unspecified abnormalities of gait and mobility, presence of right artificial knee joint, cognitive communication deficit, and morbid obesity due to excess calories. Review of the 10/22/19 admission Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,380 in federal fines across 1 penalty.

  • $14,380 — penalty dated 2026-02-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EXCEPTIONAL LIVING CENTERS — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.7-0.7 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 3 of 53.9-0.9 vs chain
The other 9 homes this chain runs (chain average 2.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MEDICAL REHABILITATION CENTERS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 01/23/2025
LEXINGTON HEALTH MANAGEMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2023
WATTS, AMYIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2023
WATTS, WALTERIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 02/01/2023
KALO, MOHAMMADIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
TOWNSEND, ELIZABETHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023
CAMPBELL, BRENDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2023

CMS files one row per role, so the 15 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.0M
Net patient revenuemost recent cost report
-10.2%
Operating marginrevenue minus expenses
$1.2M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 11%Other / private 16%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$321per resident / day
operating cost
$9,755per month
≈ monthly operating cost
$291per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365398. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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