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Delmar Gardens Of Overland Park

12100 W 109th Street, Overland Park, KS 66210 · For profit - Limited Liability company · 120 certified beds · (913) 469-4210 Medicare & Medicaid certified

Call the home — (913) 469-4210 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)$23,261 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $23,261 in federal fines (most recent 2024-02-20)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12000 W 110th St · (913) 588-1227 · Call to confirm hours
Pharmacy
10995 Quivira Rd
Grocery
11930 College Blvd · (913) 469-1800 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
10551 Quivira Rd · (913) 888-3702

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.9%17.9%15.4%worse
Long-stay residents who lose too much weight1.6%4.9%5.4%better
Long-stay residents with a catheter left in their bladder1.2%1.6%0.9%worse
Long-stay residents with a urinary tract infection3.5%2.9%2.0%worse
Long-stay residents with depressive symptoms0.0%6.5%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.4%4.3%3.3%worse
Long-stay residents whose ability to walk worsened10.0%16.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.8%23.2%18.9%typical
Long-stay residents given the seasonal flu vaccine80.7%95.5%95.3%worse
Long-stay residents with pressure ulcers3.4%4.4%4.7%better
Long-stay residents with worsening bladder/bowel control30.1%22.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.3%18.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.9%1.4%typical
Short-stay residents given the seasonal flu vaccine27.1%73.8%79.4%worse
Short-stay residents rehospitalized after admission26.3%22.4%22.6%worse
Short-stay residents with an outpatient ER visit10.6%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days4.901.801.67worse
Long-stay outpatient ER visits per 1,000 resident days1.812.131.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 43 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.7%U.S. median 51.5%
Got home and stayed home
13.1%U.S. median 10.7%
Went back to hospital
52.4%U.S. median 56.6%
Met the expected recovery
0.22U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 52.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.7%CMS range 41.2–70.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.1%CMS range 9.6–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.4%CMS range 4.7–13.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.49
RN hours/ resident / day
0.52
LPN hours/ resident / day
2.41
Aide hours/ resident / day
3.43
Total nurse hours/ resident / day
0.28
RN hoursweekends
38.0%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 100.2 residents a day — about 84% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.57 on weekdays — 14% thinner on weekends. RN hours go from 0.58 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-01-28)
33
at the previous standard inspection (2024-03-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

50 citations, most serious first. The 10 most serious are shown; the remaining 40 are one tap away and print in full.

  • Potential for harm · D2026-06-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure routine catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) care was performed per professional standards of practice for Resident (R)1. Findings included:- R1's Electronic Medical Record (EMR) documented diagnoses of benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate, which can lead to interference with urine flow, urinary frequency, and urinary tract infections).The admission / Medicare Minimum Data Set (MDS), dated 06/04/2026, for R1 documented a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The MDS documented R1 required substantial to maximal assistance for upper body dressing, bed mobility, and transfers. The MDS documented R1 was dependent on staff for toileting hygiene, lower body dressing, and personal hygiene. The Urinary Incontinence and Indwelling Catheter Care Area Assessment (CAA), dated 06/04/2026, documented R1 had BPH and a Foley catheter. The CAA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-01-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 97 residents, with one kitchen and dining room. Based on observation, record review, and interviews, the facility failed to follow sanitary dietary standards related to food and equipment storage.Findings included:- On 01/26/25 at 09:05 AM, a walkthrough of the facility's kitchen was completed:An inspection of the steam table serving area revealed clean plates stored upward on the plate rack without a sanitary cover or barrier. An inspection of the dishwashing area revealed that clean plates were stored upward on the plate rack without a sanitary cover or barrier.An inspection of the walk-in freezer's air condenser unit revealed that it had leaked large amounts of fluid onto stored bags of servable ice and boxes of ice cream sandwiches stored below the leak.An inspection of the walk-in refrigerator revealed a 40-ounce package of Swiss cheese opened and undated on the top right rack of the unit. The cheese package was open and exposed.On 01/28/26 at 12:25 PM, Dietary Staff BB stated staff were expected to inspect the kitchen and storage areas each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 97 residents. The sample included 21 residents, with one resident reviewed for quality of care. Based on observation, record review, and interviews, the facility failed to follow a physician order for daily weights to monitor for fluid overload for Resident (R) 9.Findings included:- R9's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of heart failure, diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest).The Significant Change Minimum Data Set (MDS) dated 11/15/25 documented a Brief Interview for Mental Status (BIMS) score was not assessed and no information was documented during the observation period.R9's Dehydration Care Area Assessment (CAA) dated 01/04/26 documented staff would provide R9 with fluids and beverages to maintain his hydration. R9's Care Plan documented the following:07/02/25- Staff would encourage R9 to participation to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 97 residents. The sample included 21 residents, with one resident reviewed for respiratory care. Based on observation, record review, and interviews, the facility failed to ensure Resident (R) 4's nebulizer (a device that changes liquid medication into a mist easily inhaled into the lungs) mask was stored in a sanitary manner.Findings included:- R4's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of chronic obstructive pulmonary disease (COPD- a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), empyema (collection of pus in the pleural cavity related to bacterial pneumonia), open wound to left lower leg, and nicotine dependence.The Quarterly Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 14, which indicated intact cognition. The MDS documented R4 was independent with eating and was dependent on staff assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-28 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 97 residents. The sample included 21 residents, with one resident reviewed for trauma-informed care (treatment or care directed to prevent re-experiencing or reducing the effects of traumatic events). Based on observation, record review, and interviews, the facility failed to identify trauma-based triggers related to Resident (R) 6's post-traumatic stress disorder (PTSD- a mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress) and failed to implement individualized interventions to prevent re-traumatization.Findings included:- R6's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of PTSD and major depressive disorder (major mood disorder that causes persistent feelings of sadness).The admission Minimum Data Set (MDS) dated 12/24/25 documented the Brief Interview for Mental Status (BIMS) score was not assed or no information. The MDS documented R6 had the active diagnosis of PTSD. R6's Behavioral Symptoms Care Area Assessment (CAA) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-13 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. Based on record review and interviews, the facility failed to designate a staff member with the required qualification and certification as the Infection Preventionist, who was responsible for the facility's Infection Prevention and Control Program. This deficient practice placed all residents at risk for lack of identification, tracking/trending, and treatment of infections. Findings included: - During the entrance conference Administrative Staff, A reported the facility did not have a certified Infection Preventionist and Administrative Nurse E was in the process of becoming certified. On 03/13/24 Administrative Nurse E was not available for the interview. On 03/13/24 at 04:02 PM Administrative Nurse D stated she was not certified as an Infection Preventionist, but had been tracking the immunizations, and doing the antibiotic stewardship. The facility was unable to provide an Infection Preventionist policy. The facility failed to ensure a staff member had the required qualification and certification as an Infection Preventionist to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-13 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 81 residents. The sample included 21 residents. Five Certified Nurse Aides (CNA) were sampled for prevention of abuse, neglect, and exploitation training. Based on record review, and interviews the facility failed to provide evidence of the required prevention of abuse, neglect, and exploitation training for the two of the five CNAs that were sampled. Findings included: - Employee record review of CNA PP revealed the facility failed to provide evidence that CNA PP received the required abuse, neglect, and exploitation training. Employee record review of CNA QQ revealed the facility failed to provide evidence that CNA QQ received the required abuse, neglect, and exploitation training. On 03/13/24 at approximately 01:00 PM facility staff had placed two white binders on a table for survey staff to review. The binders contained various education topics from 2023 with accompanied staff sign-in sheets. The binders were separated with blank tabs and the majority of topics lacked a duration or tracked time period for the education provided. The binders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-13 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 81 residents. The sample included 21 residents and five Certified Nurse Aides (CNAs) reviewed for required in-service training. Based on record review and interview, the facility failed to ensure five of the five CNA staff reviewed had the required 12 hours of in-service education and two of the five CNA staff had the required in-service education for dementia (a progressive mental disorder characterized by failing memory, confusion) care. This placed the residents at risk for inadequate care. Findings included: - A review of the facility's in-service records revealed the following: CNA LL, hired on 12/09/16, had eight hours of in-service in the past 12 months. CNA OO hired 09/29/09, had six hours of in-service in the past 12 months. CNA PP, hired on 10/26/21, had zero hours of in-service in the past 12 months, and CNA PP's records lacked evidence of the required education on the topic of dementia in the past 12 months. CNA QQ, hired on 01/03/18, had zero hours of in-service in the past 12 months, and CNA QQ's records lacked evidence of the required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility reported a census of 81. Based on observations, record reviews, and interviews, the facility failed to adequately address and resolve recurring issues reported by the Resident Council. This deficient practice placed the residents at risk for decreased psychosocial well-being and impaired quality of life. Findings Included: - A review of the Facility's Council Minutes from 03/2023 through 03/2024 indicated the council had recurring concerns with missing property and clothing, slow call light response and staff response time, staff cell phone use, lack of healthy snacks, specialized diets, and grievances not being resolved. The 03/2023 Resident Council Minutes documented recurring concerns related to call lights not being answered in the evening and missed showers for residents. The minutes indicated the council requested diabetic cookies be ordered for residents on special diets. The minutes lacked actions taken or outcomes for the repeat concerns. The 05/2023 Resident Council Minutes documented recurring concerns with missing property and slow call light response. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. The sample includes 21 residents. Based on observation, record review, and interviews, the facility failed to implement a system to allow residents and/or their representatives to file grievances anonymously. The facility additionally failed to maintain the results of all grievances for the required three years. This deficient practice placed the residents at risk for decreased psychosocial well-being and unresolved grievances and concerns. Findings Included- - A review of the facility's Grievance Logs from March 2023 through March 2024 revealed the facility was missing logs from November 2023 through February 2024. The facility was unable to provide the missing documentation as requested on 03/13/24. On 03/12/24 at 08:00 AM an inspection of the facility revealed no designated grievance drop boxes or system available in the areas accessible to the residents and visitors of the facility. On 03/12/24 at 02:00 PM, the Resident Council members reported they were not aware if the facility provided a way to complete anonymous grievances.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · E2024-03-13 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. The sample included 21 residents. Based on record review and interviews, the facility failed to fully complete the comprehensive Minimum Data Set (MDS) assessment Section V, Care Area Assessment Summary (CAA) for Resident (R) 1, R3, R16, R17, R30, R3, R50, R52, R67, R80, R81, and R286 to include an analysis and rationale for care planning decisions. This placed these residents at risk for not accurately reflecting each resident's needs to develop an individualized comprehensive plan of care. Findings included: - R1's Annual MDS with assessment reference date (ARD) of 02/02/24 Section V Care Area Assessment (CAA) was not completed to include an analysis and rationale for care planning decisions. R3's Annual MDS with ARD of 10/10/23 Section V CAA was not completed to include an analysis and rationale for care planning decisions. R16's Annual MDS with ARD of 12/23/23 Section V CAA was not completed to include an analysis and rationale for care planning decisions. R17's admission MDS with ARD of 03/02/24 Section V CAA was not completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 81 residents. The sample included 21 residents with three residents reviewed for accident/fall prevention. Based on observation, record review, and interview the facility failed to ensure an environment free from accident hazards when staff failed to secure chemicals in a safe, locked area, and out of reach of the thirteen cognitively impaired, independently mobile residents. The facility additionally failed to utilize safe assistive techniques related to Resident (R)61's wheelchair foot pedals and safe mechanical lift transfer techniques for R17 and R30. This deficient practice placed the residents at risk for preventable accidents and injuries. Findings Included: - On 03/11/24 at 07:14 AM a walkthrough of the facility was completed. An inspection of an unlocked janitor closet on the 200 hallway revealed unsecured Diversify cleaning products including heavy-duty floor cleaners, bowl and bath cleaners, and general-purpose cleaners. The closet also contained two cans of Ajax powdered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 81 residents. The sample included 21 residents and two medication carts. Based on observation, record review, and interview the facility failed to provide a consistent reconciliation of controlled drugs at the end of each work shift on one cart. This placed the 16 residents with controlled substances on the cart at risk for misappropriation of medications. Findings included: - On 03/13/24 at 10:16 AM, observation on the lower-level Hall B medication cart Controlled Drug Record flow sheet lacked evidence the staff completed the narcotic reconciliation for night shifts on 02/01/24, 02/09/24, 02/10/24, ,02/11/24, 02/23/24, 02/29/24, 03/01/24, 03/03/24,03/09/24 and 03/10/24 02/23/24, 02/29/24, 03/01/24 and 03/03/24 for evening shift; 03/01/24 and 03/03/24 for day shift (sixteen times out of a possible 126 work shifts). On 03/13/24 at 10:25 AM, Licensed Nurse (LN) H stated nurses were expected to count the narcotics with another nurse each shift. LN H stated the nurse coming on duty and the nurse going off duty should ensure the narcotic count is correct. LN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. The facility had one main kitchen and three dining areas. Based on observation, record review, and interview, the facility failed to ensure food was appropriately labeled and dated during storage. The facility failed to ensure tableware was stored appropriately before meal service. The facility failed to ensure dining staff handled plates in a sanitary manner. This placed the residents at risk for foodborne illness. Findings included: - On 03/11/24 at 07:15 AM the initial tour of the main kitchen revealed the walk-in freezer had an open bag of tater tots that was not labeled or dated and was not in a sealed bag. There was an opened bag that contained four or five breaded chicken breasts that were not labeled or dated. There was an opened bag of donuts that was not labeled or dated in a sealed bag. There was an opened bag of mixed vegetables that was not in a sealed bag and lacked an open date. On 03/11/24 at 07:20 AM the walk-in refrigerator had two opened bags of whipped cream that had no open date on them. Observation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. Based on observation, record review, and interviews, the facility failed to ensure proper infection control standards were followed related to the disinfecting of shared equipment and the sanitary storage of respiratory equipment. The facility failed to ensure the appropriate chemicals were used to clean a clostridium difficile (C-diff: contagious bacteria characterized by foul-smelling frequent loose bowel movements) isolation room and failed to post the correct type of isolation precautions for Resident (R) 236, who had a C-diff infection. This deficient practice placed the residents at risk for complications related to infectious diseases. Findings included: - Observation on 03/11/24 at 07:26 AM revealed an enhanced barrier isolation sign was posted on Resident (R) 236's door with isolation bins that contained clean personal protective equipment (PPE- gowns, face shields and/or eyeglasses/goggles, and gloves) in the hallway outside the door. Upon further investigation, staff verified that R236 was on isolation precautions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with two residents reviewed for dignity. Based on observation, record review, and interviews the facility failed to provide care in a respectful, dignified manner for Resident (R) 286 when staff failed to place R286's catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) urine collection bag inside a dignity bag and failed to provide a dignified dining experience for R16 when staff stood beside R16 while assisting with a meal. This placed the residents at risk for impaired dignity and quality of life. Findings included: - On 03/12/24 at 07:32 AM an observation revealed R286's bedroom door was open, and he rested in his bed. R286's catheter urine collection bag hung from the side of his bed and had urine in it. A catheter dignity bag hung beside R286's urine collection bag. R286's catheter bag and urine were visible from the hallway outside of his room. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 81 residents. The sample included 21 residents. Based on observation, record review, and interview, the facility failed to include Resident (R) 12 in the development and planning of the resident's care plan, which placed R12 at risk of impaired care and autonomy. Findings included: - R12's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of acute and chronic respiratory failure (a condition in which your blood doesn't have enough oxygen or has too much carbon dioxide) with hypoxia (inadequate supply of oxygen), obstructive sleep apnea (disorder of sleep characterized by periods without respirations), depressive disorder (a mood disorder that causes a persistent depression feeling of sadness and loss of interest), anxiety (a feeling of fear, dread, and uneasiness), seasonal allergic rhinitis (allergic reaction that causes sneezing, congestion, itchy nose and watery eyes), morbid obesity(excessive body fat), and Covid- 19 (highly contagious respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with two reviewed for reasonable accommodation of needs related to assistive devices. Based on observation, record review, and interviews, the facility failed to ensure Resident (R)80's call light remained within his reach. The facility additionally failed to honor R12's preferences related to his bathing. This deficient practice left both residents vulnerable to impaired care and decreased autonomy. Findings Included: - The Medical Diagnosis section within R80's Electronic Medical Records (EMR) included diagnoses of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate which can lead to interference with urine flow, urinary frequency, and urinary tract infections), heart disease, anxiety disease, cognitive communication deficit muscle weakness, and gastroesophageal reflux disorder (GERD-backflow of stomach contents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility reported a census of 81 residents. The sample included 21 residents with two residents reviewed for personal property. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 81's right to private communications when R81's package was opened. This placed R81 at risk for impaired privacy and decreased autonomy. Findings included: - R81's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of lymphedema (swelling caused by the accumulation of lymph), cardiomyopathy (heart disease), congestive heart failure (a condition where the lower left chamber of the heart is not able to fill properly with blood during the diastolic phase, reducing the amount of blood pumped out to the body), and type 2 diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin) R81's admission Minimum Data Set (MDS) dated [DATE] noted a Brief Interview for Mental Status (BIMS) score of 14 indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 with 21 residents included in the sample. The facility identified seven residents who were discharged from Medicare Part A services. Based on interview and record review the facility failed to issue CMS (Center for Medicare/Medicaid Services) Skilled Nursing Facility Advance Beneficiary Notification (SNF ABN) form 10055 (the form used to notify Medicare A participants of potential financial liability when a Medicare Part A episode ends) for Resident (R) 12 and R 18. This failure placed the residents at risk for decreased autonomy and impaired decision-making. Findings included: - A review of R12's Electronic Medical Record (EMR) documented the Medicare Part A episode began on 12/13/23 and ended on 01/05/24. R12 remained in the facility for custodial care. The facility was unable to provide evidence that staff issued the SNF ABN 10055. A review of R18's EMR documented the Medicare Part A episode began on 01/02/24 and ended on 01/23/24. R18 remained in the facility for custodial care. The facility was unable to provide evidence that staff issued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with three residents sampled for discharge. Based on observation, record review, and interview the facility failed to provide notification to the State Long-term Care Ombudsman (LTCO) for Resident (R) 43 and R16's facility-initiated transfers. The facility failed to provide written notice of transfer as soon as practicable to R43 and R16 or their representative for their facility-initiated transfers. This deficient practice had the risk of miscommunication between the facility and resident/family and possible missed opportunities for healthcare service for R43 and R16. Findings included: - The electronic medical record (EMR) for R43 documented diagnosis of cerebral vascular incident (CVA-stroke-sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), hypertension (elevated blood pressure), hemiplegia and hemiparesis (muscular weakness and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with three residents sampled for discharge. Based on observation, record review, and interview, the facility failed to provide a bed hold with the required information to Resident (R) 43 and R16 and/or to their family representative when they were transferred to the hospital. This deficient practice placed the residents at risk for impaired ability to return to the facility or his same room. Findings included: - The electronic medical record (EMR) for R43 documented diagnosis of cerebral vascular incident (CVA-stroke-sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), hypertension (elevated blood pressure), hemiplegia and hemiparesis (muscular weakness and paralysis of one side of the body). The Annual Minimum Data Set (MDS) dated 06/29/23 documented R43 had long and short-term memory problems. R43 had severely impaired cognitive skills for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. The sample included 21 residents. Based on observation, record review and interviews, the facility failed to complete a comprehensive Significant Change Minimum Data Set (MDS) assessment of Resident (R) 24 after the addition of hospice services to identify needs, in order to develop an individualized comprehensive plan of care. Findings included: - R24's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of depressive disorder (a mood disorder that causes a persistent depression feeling of sadness and loss of interest), dementia (a progressive mental disorder characterized by failing memory, confusion), anxiety (an emotion characterized by feelings of tension, worried thoughts, and physical changes), weakness, and hypertension (HTN-elevated blood pressure) The Annual MDS dated 03/03/23 documented that a Brief Interview of Mental Status (BIMS) should be conducted but was not done. R24's MDS documented she had not received hospice services. R24's EMR recorded a Quarterly MDS done on 07/21/23 that recorded R24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents. Based on observation, record review, and interviews, the facility failed to complete an accurate Minimum Data Set (MDS) assessment for Resident (R) 47's status regarding the use of a restraint. This deficient practice placed R47 at risk for inappropriate care planning and care needs. Findings included: - R47's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of cognitive communication deficiency, difficulty walking not elsewhere classified, and hypertension (HTN-elevated blood pressure). The Annual Minimum Data Set (MDS) dated [DATE] documented that the Brief Interview of Mental Status (BIMS) was not completed. The MDS documented R47 was independent with walking during the observation period. The Quarterly MDS dated 10/23/23 documented a BIMS score of 14 which indicated intact cognition. The MDS documented that R47 was independent with walking during the observation period. The MDS documented R47 used a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with 21 residents reviewed for baseline care plans. Based on observation, record review, and interviews, the facility failed to identify Resident (R)82's required level of care assistance and her high-risk medication (Seroquel- antipsychotic medication used to treat major mental conditions that cause a break from reality) on her care plan. The facility additionally failed to complete a baseline care plan for R81. This deficient practice placed both residents at risk for preventable falls and injuries due to uncommunicated care needs. Findings included: - R82 admitted to the facility on [DATE]. The Medical Diagnosis section within R82's Electronic Medical Records (EMR) included diagnoses of dementia (a progressive mental disorder characterized by failing memory, and confusion), fracture (bone break) of the right femur (large leg bone), insomnia (difficulty sleeping), and history of falls. R82's admission Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81. The sample included 21 with 21 reviewed for comprehensive care plans. Based on observation, record review, and interview, the facility failed to develop comprehensive care plans for Resident (R)80, R30, and R81. The deficient practice placed the residents at risk for impaired care due to uncommunicated care needs. Findings Included: -R80 admitted to the facility on [DATE]. The Medical Diagnosis section within R80's Electronic Medical Records (EMR) included diagnoses of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate which can lead to interference with urine flow, urinary frequency and urinary tract infections), heart disease, anxiety disease, cognitive communication deficit muscle weakness, and gastroesophageal reflux disorder (GERD-backflow of stomach contents to the esophagus). R80's admission Minimum Data Set (MDS) dated [DATE] noted a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with 21 residents reviewed for care plan revisions. Based on observation, record review, and interviews, the facility failed to revise Resident (R)61's plan of care to include her spironolactone medication (diuretic- medication to promote the formation and excretion of urine) and R24's plan of care to include her Eliquis medication (anticoagulant- used to treat and prevent blood clots). The facility additionally failed to revise R52's Care Plan to include her ordered left-hand splint. The deficient practice placed the residents at risk for impaired care due to uncommunicated care needs. Findings Included: - R61 admitted to the facility on [DATE]. The Medical Diagnosis section within R61's Electronic Medical Records (EMR) included diagnoses of dementia (a progressive mental disorder characterized by failing memory, and confusion), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for activities of daily living (ADLs). Based on observation, record review, and interviews, the facility failed to provide the necessary assistance with personal hygiene for Resident (R) 30. This deficient practice placed R30 at risk for poor hygiene, decreased self-esteem, and impaired dignity. Findings included: - R30's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of weakness, history of traumatic brain injury, hypertension (HTN-elevated blood pressure), chronic pain, myalgia (muscle pain), and major depressive disorder (major mood disorder which causes persistent feelings of sadness). The Significant Change Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS documented required partial to moderate assistance with personal hygiene during the observation period. The Quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for quality of care. Based on observation, record review, and interview, the facility failed to provide services to maintain Resident (R) 31's highest practicable level of physical function and promote comfort. The facility further failed to implement the protective sleeve (sleeve used to protect the skin on the arms and legs against damage caused by friction and shearing) to R67's right arm per the order and care plan. This deficient practice placed R31 at risk for increased impairment, pain, and contractures (abnormal fixation of a joint or muscle) and placed R67 at risk for skin injury. Findings included: - R31's Electronic Medical Record (EMR) documented a diagnosis of Parkinson's disease (a slowly progressive neurologic disorder characterized by resting tremors, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), dementia (a progressive mental disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 with five reviewed for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction). Based on interviews, observations, and record reviews, the facility failed to ensure Resident (R)80's low air-loss mattress pump was set to a tolerable comfort level and correct for his current weight. The facility additionally failed to utilize pressure-relieving boots for R30. This deficient practice placed both residents at risk for complications related to skin breakdown and pressure ulcers. Findings Included: - The Medical Diagnosis section within R80's Electronic Medical Records (EMR) included diagnoses of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate which can lead to interference with urine flow, urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for position, and mobility. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 52's splint was applied as directed, to prevent an avoidable reduction of range of motion (ROM) and/or mobility of her left hand. This deficient practice left R52 at risk for further decline and decreased ROM or mobility. Findings included: - R52's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of cerebral infarction (stroke - the sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), hemiparesis/hemiplegia (weakness and paralysis on one side of the body), and contracture (abnormal permanent fixation of a joint or muscle) of the left hand. The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 13 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with two residents reviewed for respiratory care. Based on observation, record review, and interviews, the facility failed to provide adequate respiratory care and services for Resident (R)12 when staff failed to ensure orders to clarify settings and failed to ensure sanitary storage for R12's respiratory equipment. This placed R12 at an increased risk for respiratory infection and complications. Findings included: - R12's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of acute and chronic respiratory failure (a condition in which your blood doesn't have enough oxygen or has too much carbon dioxide) with hypoxia (inadequate supply of oxygen), obstructive sleep apnea (disorder of sleep characterized by periods without respirations), depressive disorder (a mood disorder that causes a persistent depression feeling of sadness and loss of interest), anxiety ( a feeling of fear, dread, and uneasiness),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 81 residents. The sample included 21 residents of which two residents were reviewed for pain. Based on observation, record review, and interview the facility failed to recognize, evaluate, manage, and treat the underlying cause of pain for Resident (R) 286. This deficient practice resulted in unmanaged pain which also placed the resident at risk for impaired mobility and diminished quality of life. Findings included: - R286's Electronic Medical Record (EMR) documented that R286 had diagnoses of hemiplegia (paralysis of one side of the body) and hemiparesis (muscular weakness of one half of the body) following cerebral infarction (stroke - sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain) affecting the left non-dominant side. The Significant Change in Status Minimum Data Set (MDS), dated 01/18/24, documented R286 had a Brief Interview for Mental Status (BIMS) score of 14 which indicated intact cognition. The MDS documented no presence of pain on the pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interview the facility failed to ensure the Consultant Pharmacist (CP) identified and reported Resident (R) 1 and R16's medications lacked an indication for use. The deficient practice placed the residents at risk of unnecessary medication administration and adverse side effects. Findings included: - The electronic medical record (EMR) for R1 documented diagnoses of dementia (a progressive mental disorder characterized by failing memory, and confusion), schizophrenia (a mental disorder characterized by gross distortion of reality, disturbances of language and communication, and fragmentation of thought), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate which can lead to interference with urine flow,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interview the facility failed to identify Resident (R) 1 and R16's medications lacked an indication for use. The deficient practice placed the residents at risk of unnecessary medication administration and adverse side effects. Findings included: - The electronic medical record (EMR) for R1 documented diagnoses of dementia (a progressive mental disorder characterized by failing memory, and confusion), schizophrenia (a mental disorder characterized by gross distortion of reality, disturbances of language and communication, and fragmentation of thought), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate which can lead to interference with urine flow, urinary frequency, and urinary tract infections). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interview the facility failed to ensure Resident (R) 16's psychotropic (alters mood or thought) medications had an indication for use. The deficient practice placed the residents at risk of unnecessary medication administration and adverse side effects. Findings included: - R16's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of senile degeneration of the brain, dementia (progressive mental disorder characterized by failing memory, confusion), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and hypertension (HTN-elevated blood pressure). R16's Annual Minimum Data Set (MDS) dated [DATE] documented per staff assessment, R16 had moderately impaired cognition. The MDS documented R16 received insulin (hormone that lowers the level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility identified a census of 81 residents. The sample included 21 residents. Based on observation, record review, and interview, the facility failed to provide and serve food substitutions that accommodated Resident (R) 3's preferences. This placed the resident at risk for impaired autonomy and decreased quality of life. Findings included: - R3's ordered diet dated 10/07/22 was a regular diet. R3's Care Plan last revised on 12/24/23 directed staff to allow the resident to make her own choices at meals. At this time R3 declined to make any adjustments to her diet. An 08/03/23 physician's Progress Note for R3 documented resident verbalized frustrations that the facility offered no diabetic diet, and that the meals were high in carbohydrates. The physician recommended and encouraged R3 to follow a no-concentrated sweets diet. A review of resident council minutes from May 2023 revealed the request for diabetic cookies. A review of resident council minutes from 2023 revealed in August 2023, residents made the complaint that low-carbohydrate foods had been requested. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 81 residents. The sample included 21 residents with five residents reviewed for immunizations. Based on record review and interview the facility failed to ensure that Resident (R) 16 and R82 were offered and educated regarding the Prevnar 20 (PCV20) pneumococcal (type of bacterial infection) vaccination or assessed by the physician to determine if contraindicated as recommended by the Centers for Disease Control and Prevention (CDC). This deficient practice placed these residents at risk of acquiring, transmitting, or experiencing complications from pneumococcal disease. Findings included: - R16's immunization record in the EMR documented she had received a pneumococcal vaccination on 09/11/14 and 04/13/19. The facility lacked evidence the resident was assessed for appropriateness, offered, and educated regarding the PCV20. R61's immunization record in the EMR lacked documentation of any pneumococcal vaccinations being received or offered since admission on [DATE]. R82's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-15 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to follow-up or resolve resident grievances. This deficient practice placed residents at risk for unresolved concerns. Findings included: - On 09/14/22 at 10:00 AM, during private discussion with the residents of the resident council, residents verbalized an ongoing and unpleasant experience due to a resident who was disruptive and threatening toward the residents residing in the facility. Council members verbalized there had been no resolution from the facility regarding the council's grievance. Review of the resident council meeting minutes for the past year revealed grievances that were never discussed with the council. The council minutes lacked documentation of the facility's action to resolve resident grievances. Review of the facility's grievance log lacked documentation of the grievances verbalized by the council. The council verbalized Resident (R) 87 hollered at other residents and was threatening to residents and resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0675 — failed to support quality of life — pattern
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 88 residents. The sample included 18 residents with four residents reviewed for behaviors. Based on observation, record review, and interview, the facility failure to provide the necessary behavior cares and services for Resident (R) 87 (refer to F740) affected the quality of life for R16, R35, R53, R60 who were affected by R87's behaviors. This placed the affected residents at risk for increased stress, discomfort and social isolation. Findings included: - The Physician Order Sheet, dated 09/02/22, recorded R87 had diagnoses dementia (progressive mental disorder characterized by failing memory and confusion), bipolar disorder (major mental illness that causes people to have severe episodes of high and low moods), schizophrenia (psychotic disorder characterized by gross distortion of reality, fragmented thoughts and impaired language communication), anxiety (mental health disorder characterized by worry and fear that interferes with daily life), obsessive-compulsive disorder (anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to secure chemicals in a safe, locked area out of reach of the 19 cognitively impaired, independently mobile residents. This deficient practice placed the affected residents at risk for accidents. Findings included: - On 09/12/22 at 08:30 AM, observation revealed an unlocked cabinet in the spa room in the upper level of the facility. Further observation revealed a full, quart-size spray bottle which contained non-acid disinfectant. The label stated, 'keep out of reach of children, hazardous to humans and can cause eye irritation, harmful if swallowed. On 09/12/22 at 08:40 AM, Licensed Nurse (LN) G verified the spray bottle of disinfectant was not locked in the cabinet. LN G stated the disinfectant was to be in a locked cabinet. On 09/15/22 at 08:33 AM, Administrative Nurse D verified the spray bottle of disinfectant was to be stored in a locked cabinet. Administrative Nurse D verified the upper level of the facility had 19 cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents. Based on observation, interview, and record review the facility failed to dispose of expired Juven (therapeutic nutrition powder) and antibiotic (medication used to treat infections caused by bacteria) medication. This deficient practice had the risk for physical complications and ineffective treatment for affected residents. Findings included: - On 09/13/22 at 07:44 AM, lower level A/B medication cart had four Juven packets 0.9 ounces (oz), with an expiration date of 03/01/22. On 09/13/22 at 07:44 AM, Certified Medication Aide (CMA) S verified the Juven packets were expired and should have been disposed of. On 09/13/22 at 08:17 AM, the lower level medication room had 11 vials of amikacin sulfate (antibiotic), 500 milligram (mg)/2 milliliters (ml), expiration date of April 2022 and a box of Juven packets, expiration date of March 2022 . On 09/13/22 at 08:17 AM, Licensed Nurse (LN) I verified the amikacin vials and the Juven were expired and should have been disposed of. On 09/15/22 at 08:30 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to follow a recipe during puree preparation for five residents who received a pureed diet. This deficient practice had the risk for altered nutritional status, unpalatable food, and unwarranted physical complications. Findings included: - On 09/13/22 at 09:58 AM, Dietary BB prepared a pureed diet. Dietary BB placed ten ounces of cooked chicken breast into a blender with one quarter cup chicken broth, blended, then emptied the chicken into a bowl. He placed eight ounces of cooked zucchini slices with four tablespoons of water into a blender, blended, and then emptied into a bowl. Dietary BB placed a dinner roll and four tablespoons of water into a blender, blended, and then emptied into a bowl. Dietary BB did not follow a puree recipe. On 09/13/22 at 10:10 AM, Dietary BB stated he was unaware he needed to follow a puree recipe. On 09/13/22 at 10:30 AM, Administrative Staff A verified dietary staff should use a puree recipe when preparing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to store, prepare, and serve food in accordance with professional standards for the 84 residents who received their meals from the facility kitchen. This placed the 84 residents at risk for foodborne illness. Findings included: - On 09/12/22 at 11:33 AM, Dietary CC reached into a clear plastic container of jumbled up silverware and placed residents' silverware on place settings in the dining area. Dietary CC handled some of the silverware by the eating surface while rummaging for what she needed. Dietary CC held dishes against her soiled apron while transporting them from the cabinet to the steam table. On 09/12/22 at 11:24 AM, there were several unbagged, soiled clothing protectors on the floor by the wall in the upper level dining room. On 09/12/22 at 11:27 AM, Dietary CC verified the clothing protectors were soiled and should not be on the floor. She stated she would take care of them in a minute as she continued to place paper place…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents. Based on observation, record review, and interview, the facility failed to provide respect and dignity during the meal for Resident (R) 83. This placed the resident at risk for impaired psychosocial well-being. Findings included: - On 09/12/22 at 12:00 PM, observation during meal service revealed R83 seated at a dining table. Further observation revealed Certified Nurse Aide (CNA) M loudly asked R83, Do you want me to feed you? CNA M then stated loudly across the dining room to CNA N ,I will feed R83. CNA M yelled to the dietary staff, I need R83's tray, I am feeding her. On 09/15/22 at 08:33 AM, Administrative Nurse D verified the staff are to not holler across the dining room regarding feeding a resident. The facility's Resident Rights policy, not dated, documented the residents have the right to be treated with respect and dignity. The facility failed to provide dignity and respect during dining for R83, placing her at risk for an undignified experience.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 88 residents. The sample included 18 residents with four reviewed for behaviors. Based on observation, record review and interview, the facility failed to accurately code the Minimum Data Set (MDS) to reflect Resident (R) 87's behaviors and as a result did not capture the affect the behaviors had on R87 and other residents. This placed the resident at risk for continued and worsened behaviors. Findings included: - The Physician Order Sheet, dated 09/02/22, recorded R87 had diagnoses dementia (progressive mental disorder characterized by failing memory and confusion), bipolar disorder (major mental illness that causes people to have severe episodes of high and low moods), schizophrenia (psychotic disorder characterized by gross distortion of reality, fragmented thoughts and impaired language communication), anxiety (mental health disorder characterized by worry and fear that interferes with daily life), obsessive-compulsive disorder (anxiety disorder characterized by recurrent and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-15 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility had a census of 88 residents. The sample included 18 residents with four residents reviewed for behaviors. Based on observation, record review, and interview, the facility failed to implement interventions in an attempt to redirect or de-escalate Resident (R) 87's behaviors as directed by her plan of care. This placed the resident at risk for continued and worsened behaviors. Findings included: - The Physician Order Sheet, dated 09/02/22, recorded R87 had diagnoses dementia (progressive mental disorder characterized by failing memory and confusion), bipolar disorder (major mental illness that causes people to have severe episodes of high and low moods), schizophrenia (psychotic disorder characterized by gross distortion of reality, fragmented thoughts and impaired language communication), anxiety (mental health disorder characterized by worry and fear that interferes with daily life), obsessive-compulsive disorder (anxiety disorder characterized by recurrent and persistent behaviors that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents with five residents reviewed for unnecessary medications. Based on observation, interview, and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported to the facility the staff's failure to correctly hold or administer blood pressure medication for Resident (R) 18, as directed by the physician. This deficient practice placed R18 at risk for uncontrolled blood pressures and unnecessary medication use. Findings included: - R18's medical record included diagnoses of hypotension (low blood pressure) and hypopituitarism (deficiency of one or more of the pituitary hormones which can affect any number of your body's routine functions, such as growth or blood pressure). The Quarterly Minimum Data Set (MDS), dated 07/07/22, documented a Brief Interview for Mental Status (BIMS) score of 11 indicating moderately impaired cognition. R18 required supervision for eating; limited assistance for locomotion; and extensive assistance of one to two staff for bed mobility, transfers,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents with five residents reviewed for unnecessary medications. Based on observation, interview, and record review, the facility failed to correctly hold or administer blood pressure medication for Resident (R) 18, as directed by the physician. This deficient practice placed R18 at risk for uncontrolled blood pressures and unnecessary medication use. Findings included: - R18's medical record included diagnoses of hypotension (low blood pressure) and hypopituitarism (deficiency of one or more of the pituitary hormones which can affect any number of your body's routine functions, such as growth or blood pressure). The Quarterly Minimum Data Set (MDS), dated 07/07/22, documented a Brief Interview for Mental Status (BIMS) score of 11 indicating moderately impaired cognition. R18 required supervision for eating; limited assistance for locomotion; and extensive assistance of one to two staff for bed mobility, transfers, toileting, hygiene, and dressing. The Medication Care Plan, dated 07/12/22, directed staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility had a census of 88 residents. The sample included 18 residents with five reviewed for unnecessary medications. Based on observation, record review and interview, the facility failed to provide a stop date or a rationale for extended use for an as needed (PRN) psychotropic medication (medication used to treat moods and behaviors) for Resident (R) 2, and a stop date for a PRN antipsychotic medication (medication used to treat psychosis and other mental conditions) for R87. This placed the residents at risk for unnecessary psychotropic medications and adverse side effects. Findings included: - The Physician Order Sheet, dated 09/02/22, recorded R2 had diagnoses of dementia (progressive mental disorder characterized by failing memory and confusion), bipolar disorder (major mental illness that causes people to have severe episodes of high and low moods), and Parkinson's disease (progressive neurological disorder characterized by tremors, muscle rigidity and weakness). The Annual Minimum Data Set (MDS), dated 06/05/22, recorded R2 had a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$23,261 in federal fines across 4 penalties.

  • $6,369 — penalty dated 2024-02-20
  • $5,790 — penalty dated 2024-02-12
  • $5,698 — penalty dated 2024-01-22
  • $5,404 — penalty dated 2023-12-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to DELMAR GARDENS — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.8+0.2 vs chain
Health inspection 3 of 53.0≈ chain avg
Staffing 4 of 52.8+1.2 vs chain
Quality measures 3 of 52.5+0.5 vs chain
The other 11 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DELMAR GARDENS ENTERPRISES INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/11/2003
GABE GROSSBERG AND GEORGE GROSSBERG, TRUSTEES OF THE HENRY AND BARBARAOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST8%since 03/11/2003
GEORGE GROSSBERG AND GABE GROSSBERG, TRUSTEES OF THE HENRY AND BARBARAOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST8%since 03/11/2003
GOLDBERG-NOM LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST25%since 03/11/2003
NON-GST FAMILY TRUST EST U/W OF ISRAEL GOLDBERG FBO JANICE BITANSKIOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 04/10/2013
NON-GST FAMILY TRUST ESTABLISHED U/W OF ISRAEL GOLDBERG FBO HARRY ZVIOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 04/10/2013
NON-GSTFAMILY TRUST EST U/W ISRAEL GOLDBERG FBO DIANE FREDMANOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 04/10/2013
GROSSBERG, GABEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER16%since 03/11/2003
GROSSBERG, GEORGEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST11%since 03/11/2003
CONEKIN, TAMMYIndividualW-2 MANAGING EMPLOYEEsince 07/10/2023
HILL, AMANDAIndividualW-2 MANAGING EMPLOYEEsince 09/10/2021
MARX, KENNETHIndividualCORPORATE OFFICERsince 06/11/2019
OPPENHEIMER, HOWARDIndividualCORPORATE OFFICERsince 03/11/2003
DELMAR GARDENS MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 04/01/2005

CMS files one row per role, so the 15 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
-12.9%
Operating marginrevenue minus expenses
$974K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 5%Other / private 17%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $974K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$361per resident / day
operating cost
$10,963per month
≈ monthly operating cost
$320per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in KS

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kansas Medicaid page.

Typical monthly cost in Kansas
$8,669/mo
Nursing home (semi-private)
$9,064/mo
Nursing home (private)
$5,975/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 175182. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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