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Delmar Gardens Of Meramec Valley

#1 Arbor Terrace, Fenton, MO 63026 · For profit - Corporation · 190 certified beds · (636) 343-0016 Medicare & Medicaid certified

Call the home — (636) 343-0016 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (5/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (22) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 5 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
714 Gravois Rd · (636) 326-6170 · Call to confirm hours
Pharmacy
197 Gravois Bluffs Plaza Dr · (636) 326-7508 · Call to confirm hours
Grocery
1054B Gravois Rd · (636) 600-0193 · Call to confirm hours
Park
Riverside Park · Typically dawn to dusk
Place of worship
700 Grace Pkwy

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.7%18.1%15.4%worse
Long-stay residents who lose too much weight6.3%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%1.1%0.9%typical
Long-stay residents with a urinary tract infection2.8%2.3%2.0%worse
Long-stay residents with depressive symptoms2.4%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.2%4.1%3.3%better
Long-stay residents whose ability to walk worsened18.8%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication22.6%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine94.9%90.9%95.3%typical
Long-stay residents with pressure ulcers7.9%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control17.3%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.1%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.6%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine62.6%63.5%79.4%worse
Short-stay residents rehospitalized after admission25.3%26.0%22.6%worse
Short-stay residents with an outpatient ER visit2.8%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.682.111.67worse
Long-stay outpatient ER visits per 1,000 resident days0.752.331.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 186 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.4%U.S. median 51.5%
Got home and stayed home
14.4%U.S. median 10.7%
Went back to hospital
25.6%U.S. median 56.6%
Met the expected recovery
0.32U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 25.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 78 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.4%CMS range 43.2–57.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF14.4%CMS range 10.9–17.510.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge25.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge24.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.8–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.75
LPN hours/ resident / day
2.26
Aide hours/ resident / day
3.36
Total nurse hours/ resident / day
0.22
RN hoursweekends
47.8%
Total nursing turnover
38.1%
RN turnover

How full it usually is: this home is certified for 190 beds and averages 168.8 residents a day — about 89% occupied, or roughly 21 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.26 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.50 on weekdays — 14% thinner on weekends. RN hours go from 0.40 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-12-05)
4
at the previous standard inspection (2024-03-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 10 most serious are shown; the remaining 12 are one tap away and print in full.

  • Potential for harm · Ecited before2025-12-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow acceptable infection control standards by not implementing Contact Precautions (CP, precautions that reduce the risk of transmission of infectious materials by direct contact.) for one resident (Resident #19), failed to implement Enhanced Barrier Precautions (EBP, an infection control intervention designed to reduce the transmission of multidrug-resistant organisms (MDROs) that employs targeted gown and glove use during high contact resident care activities) as recommended by the Centers for Disease Control and Prevention (CDC) and required by the Centers for Medicare and Medicaid Services (CMS) for four of 30 sampled residents (Residents #2, #3, #71, and #179), and failed to ensure hand hygiene was performed by staff while feeding a resident (Resident #146). The census was 153. Review of the Centers for Disease Control and Prevention guidelines, dated 4/2/24, showed:-The use of gown and gloves for high-contact resident care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure respiratory services were provided consistent with professional standards of practice when staff administered a nebulizer (a medical device that administers breathing medication in an aerosol form) treatment to a resident without monitoring the resident during the treatment. In addition, the nebulizer face mask was not cleaned and stored properly after use for one resident (Resident #151). The sample was 30. The census was 153.Review of the facility's Nebulizer policy, last revised 5/2021, showed:-Purpose: To deliver prescribed medication deeply into the pulmonary (lung) airways;-Procedure: Check the physician orders for treatment specifications. Assemble equipment at bedside: Explain the procedure to the resident. Instruct the resident to sit up straight as possible. Instruct the resident to inhale deeply and hold for several seconds before exhaling. Take time to watch and coach the resident. If the resident does not breathe properly, the medication may not distribute evenly. When the treatment is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promote the resident's self-determination through support of resident choices when staff failed to follow a resident's choice to be a no code (do not resuscitate (DNR), no life prolonging methods are performed), when staff performed cardiopulmonary resuscitation (CPR, an emergency lifesaving procedure performed when the heart stops beating) when the resident was found not breathing and without a pulse (Resident #1). The sample size was 3. The census was 150. The Administrator was notified on [DATE] of the past non-compliance. The facility responded appropriately when the incident occurred. Staff were provided continuing education on where to locate a resident codes status. They updated their CPR/Code Status policy and added an additional system in which staff can access a resident's current code status. The deficiency was corrected on [DATE]. Review of the Code Status (refers to the level of medical interventions a person wishes to have started if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · E2024-03-26 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to check for a federal indicator (identifies when an employee who has ever held a Certified Nurse Aide (CNA) certificate has ever been found to have abused, neglected, or misappropriated resident property) through the state Nurse Aide (NA) registry prior to hiring a new employee, in accordance with the facility's abuse policies, for three of eight employees files reviewed. The census was 163. The administrator was notified on 3/26/24, of the past non-compliance. The facility has changed their process on newly hired employees and in-serviced staff on the requirement to check the NA registry on all newly hired staff ongoing. The deficiency was corrected on 9/13/23. Review of the facility's Abuse, Neglect, and Exploitation, Freedom From policy revised 9/22/19, showed: -Policy: It is the policy of the facility to maintain a work and living environment that is professional and residents are free from threat or occurrence of harassment, abuse (verbal, physical, mental, or sexual), neglect, corporal punishment involuntary seclusion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow acceptable standards of practice for infection control for one resident observed during personal care. The resident's urinary catheter tubing disconnected and fell to the floor. Staff did not cleanse the tubing and then re-inserted the tubing into the catheter port (Resident #19). The facility also failed to ensure 3 out of 8 sampled staff's two-step tuberculin (TB) skin test were read prior to staff working with residents. In addition, staff failed to change their gloves or sanitize their hands when exiting a resident room, and handled clean linen supplies. The sample was 32. The census was 164. 1. Review of the facility's catheter care policy, revised 3/2021, showed: -Suprapubic catheter (urinary catheter surgically inserted through the abdomen and into the bladder, to drain urine): every effort will be made to minimize unnecessary opening of the closed system. When it is necessary to disconnect tubing, it will be done carefully…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's right to be free from abuse was not violated, when residents were involved in physical resident to resident altercations resulting in two of the involved residents to be struck in the face, leaving a reddened area to their faces (Residents #59, #140, #129 and #21). The sample was 32. The facility census was 164. The facility was notified of past non-compliance on 3/27/24. Facility staff immediately intervened, notified administration, separated the residents, and provided assessment and services to the involved residents. Staff were in-serviced on abuse and neglect prevention. The deficiency was corrected on 3/15/24. Review of the facility's Abuse and Neglect policy, revised 9/2022, showed: -Resident safety position statement: It is the policy of the facility to maintain a work and living environment that residents are free from threat or occurrence of harassment, abuse (verbal, physical, mental of sexual), neglect, corporal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure services provided met professional standards of practice when staff failed to verify an intravenous (IV, medical technique that administers fluids, medication, and nutrients directly into the vein) therapy order for one resident (Resident #91). The facility also failed to ensure oxygen administration orders were completed and accurate and orders were obtained for a specialty mattress for one resident (Resident #10). The sample was 32. The census was 164. 1. Review of the Following Physician Order policy, dated 6/29/21, showed: -Purpose: To ensure that all licensed professional nurses Registered Nurses, Licensed Practical Nurses and Licensed Vocational Nurses (RN, LPN and LVN) and other healthcare professionals, follow physician orders in accordance to state, federal regulations and respective practice acts; -Procedure: -All physician orders will be followed as prescribed and if not followed, the reason shall be recorded on the resident's medical record; -If an order is questionable according to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate, and individualized care plans to address the specific needs of the residents for five out of 29 sampled residents (Residents #58, #84, #4, #35 and #95). The census was 188 with 143 residents in certified beds. Review of the facility's care management policy, undated, showed the following: Purpose: To provide for management of resident care that is conducted systematically and comprehensively by a facility-wide (interdisciplinary) Team knowledgeable in current concepts of geriatric care. Resident care management should be consistent with the medical plan of care. Nursing uses the five steps of the nursing process: Assessment, diagnosis, goal setting, implementation and evaluation as a guide. Policy: -All resident care is designed to meet a resident's individual needs and is directed toward conservation and restoration of an optimal physical and emotions state; -Coordination of the plan of care is the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-01 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure services provided met professional standards of practice when staff did not follow physician orders. Staff failed to ensure an arm immobilizer (used to restrict movement in and around the shoulder by reducing abduction -moving arm away from the body and arm rotation) was applied, report out of range blood sugar parameters, document weekly skin assessments, and ensure ordered weekly weights and fluid restrictions were followed. In addition, the facility failed to complete neurological assessments in accordance with their policy after a fall These affected 10 out of 29 sampled residents (Residents #16, #63, #58, #35, #84, #4 #133,#153, #70 and #357). The census was 188 with 143 in certified beds. Review of the facility's Following Physician Orders policy, dated 6/29/21, showed: -Purpose: it is the policy of the community to ensure that all licensed professional nurses and other health care professionals, follow physician orders in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-01 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to fully implement the facility's Restorative Therapy (RT) program and ensure residents received RT as ordered for 11 residents (Resident #63, #132, #142, #42, #65, #95, #58, #35, #357, #16 and #70). The sample was 29. The census was 188 with 143 in certified beds. Review of the facility's Restorative Therapy (RT) Program Policy, dated revised 5/21, showed, purpose: It is the policy of the facility to assist each resident to attain and/or maintain their individual highest most practicable functional level of independence and well-being, in accordance to State and Federal regulation; -Procedure: Each resident will be screened and/or evaluated by the nurse or therapist designated to oversee the restorative nursing process for inclusion into appropriate facility restorative program(s) when it has been identified by the Interdisplinary Team (IDT) that the resident is in need or may benefit from such program(s); -The facility restorative nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 12 citations
  • Potential for harm · E2022-03-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide supervision as required for residents in an assisted dining room, utilized for residents who required assistance and/or oversight during meals. One resident was served his/her meal and consumed the meal without staff present (Resident #96). The facility also failed to ensure sharps were disposed properly. The census was 188 with 143 residents in certified beds. 1. Review of Resident #96's annual MDS, dated [DATE], showed: -Unclear speech, slurred or mumbled; -Usually understood, difficulty communicating some words or finishing thoughts but is able if prompted or given time; -Sometimes understands, responds adequately to simple, direct communication only; -No brief interview for mental status (BIMS, a screener for cognitive status) completed; -Eating: Required supervision/oversight, encouragement or cueing; -Primary medical condition category: Non-traumatic brain dysfunction; -Diagnoses included dementia and arthritis; -Care area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have adequate nursing staff to meet the needs of the residents as evidenced by incontinence care and/or toileting not provided, for four of 29 sampled residents (Residents #9, #131, #120 and #101). This had the potential to affect all residents. The census was 188 with 143 in certified beds. 1. Review of Resident #9's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 2/3/22, showed: -Cognitively intact: -No behaviors; -Required extensive staff assistance with dressing, toileting and hygiene; -Diagnoses included vascular disease, diabetes and Parkinson's (a nerve disorder affecting motor control) disease; -Urinary and bowel incontinence: incomplete; -Takes a diuretic (used to remove excessive fluid from the body) medication seven days a week. Review of the care plan, reviewed 2/9/22, showed: -Problem: the resident experienced incontinence; -Goal: the resident will be dry, odor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-01 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure nursing staff with the appropriate competencies and skill sets assisted residents to attain or maintain the highest practicable physical, mental, and psychosocial well-being for each resident. The facility failed to ensure nursing staff are able to demonstrate competency in skills and techniques necessary to care for residents, by failing to administer medications per physician's orders and accurately document and maintain a controlled substance record. In addition, the facility failed to ensure all staff, were adequately trained and informed of facility policies and expectations per acceptable nursing standards. The census was 188 with 143 in certified beds. Review of the facility's 2020-2021 assessment tool, showed: -Staff training/education and competencies: -All Staff: The facility has an orientation and program designed for new hires and continued education for the development and improvement of skills appropriate to each job function as well as the needs of the resident population cared for;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-01 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure they had a system in place to record and document all controlled drugs with sufficient detail to enable an accurate reconciliation, for two of 29 sampled residents (Residents #9 and #115) and five out of five halls. This had the potential to affect all residents with orders for controlled substances. The census was 188 with 143 residents in certified beds. Review of the facility's Controlled Medications policy, dated as last reviewed on 6/21, showed the following: -Purpose: A controlled drug record of individual resident form is accurately maintained on all resident requiring controlled medications. Strict control of narcotics is maintained always. A physician order is required for administration of controlled drugs. Controlled drugs are administered by licensed personnel. Appropriate storage, recording and use of controlled drugs are maintained on all units always; -All as needed (PRN), control substance schedule III, IV and V (CIII, CIV, CV,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents' right to self-administer medications had been determined as clinically appropriate for one of 29 sampled residents (Resident #45). The census was 188 with 143 residents in certified beds. Review of facility's resident self administration of medications policy, dated 6/21, showed: -Before a resident is considered for self-administration of medications an assessment will be performed by the charge nurse and reviewed by the interdisciplinary care plan team for approval. A re-assessment will be repeated quarterly unless there is a significant change in condition affecting cognitive abilities and safety regarding self-administration; -Following approval of the assessment the charge nurse will obtain a physician's order for the resident to self-administer medications noting which medications may be self-administered; -The resident's medication administration record will indicate that the resident may self-administer their medication. The certified medication technician (CMT)/charge nurse is to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify a resident's representative when the resident developed a wound on his/her right foot. (Resident #505). The sample was 29. The census was 188 with 143 residents in certified beds. Review of the facility's Condition Change of the Resident (Observing, Recording and Reporting), revised 7/21, showed the following: -Purpose: To observe, record and report any condition change to the attending physician so proper treatment will be implemented; -Procedure: After all resident falls, injuries or change in physical or mental function, monitor the following: -Document the change in the Process Notes on the respective event; -Notify resident's responsible party; -Monitor the resident condition frequently until stable. Review of Resident #505's annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 11/19/20, showed the following: -Severe cognitive impairment; -No moods or behaviors; -Required limited assistance with bed mobility, transfers and dressing; -Required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents reviewed for unnecessary medications was free from chemical restraints. Staff administered Lorazepam (Ativan, a benzodiazepine medication used to treat anxiety) as well as other bedtime medications that included Donepezil (medication used to treat dementia) and Trazodone (antidepressant) to Resident #65, outside the parameters ordered by the physician in an attempt to prevent behaviors. Two additional residents from the memory care unit were sampled and two residents were identified in which staff did not document behaviors and notify the physician of changed administration times (Residents #82 and #152). The sample size was 29. The census was 188 with 143 in certified beds. Review of the facility's Abuse, Neglect, and Exploitation, Freedom From policy, revised January 2019, showed: -It is the policy of the facility to maintain a work and living environment that is professional and residents are free…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review,, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice by failing to follow the facility policy for wound management. The staff failed to document weekly skin assessments in the electronic medical record (EMR), failed to document the discovery of a wound and the wound assessment and also failed to ensure an ordered treatment remained in place. When assessed by the wound management company several days later, the resident's newly developed wound was documented as an unstageable pressure ulcer (Resident #131). In addition, facility staff failed to report one newly developed opened area to the charge nurse for 24 hours and when assessed by the surveyor the next day, the resident had developed two open areas. When the facility wound nurse assessed the two new wounds, the areas were documented as Stage II pressure ulcers (Resident #142). The census was 188 with 143 residents in certified beds. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility staff failed to ensure drugs and biologicals used in the facility are stored and labeled in accordance with accepted professional principles, when staff failed to date four out of six insulin pens, on the 200 hall after opened and check and/or record the refrigerator temperature daily for five out of five medication refrigerators. The census was 188 with 143 in certified beds. Review of the facility's Insulin Administration via a Pen Device policy, dated as reviewed 5/21, showed: -Purpose: To safely administer insulin via pen devices according to physician orders and the facility's policy and procedures; -Procedure: If a pen is being used for the first time, date the pen on the label. 1. Observation on the 200 hall on 2/18/22 at 10:00 A.M., of the top drawer of the treatment cart, showed six insulin pens. Four of the six insulin pens did not have a date that showed when the insulin pen was removed from the refrigerator for use. During an interview on 2/18/22 at 10:00 A.M., Licensed Practical Nurse (LPN) EE said he/she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to establish a system to ensure all staff followed requirements from the state board of nursing for one registered nurse who held a nursing license on probation at the time of hire. The census was 188 with 143 residents in certified beds. Review of Registered Nurse (RN) GG's employment record, showed: -Employment application: Date of hire: 5/4/21; -Status: Full time; -Job Title: Registered Nurse; -Review of RN GG's license verification report, showed: -License original date: 4/14/11; -License status: Probation; -Date of action take: 4/6/21; -Basis for action: Failure to maintain adequate or accurate records; -Effective dates: 4/6/21 through 4/6/2024. Review of RN GG's State Board of Nursing Hearing Commission, dated 4/6/21, showed: -Employment Restrictions: The following employment restrictions are in place for a minimum of one year of employment as a nurse. Employment is defined as working in a licensed nursing position at least 96 hours per month. Respondent: -May not work more than 80 hours per two weeks or more than 48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-01 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a plan that identified and corrected quality deficiencies as well as opportunities for improvement, which would lead to improvement in the lives of the nursing home residents, through continuous attention to quality of care, quality of life and resident safety, by administering medications outside parameters and ensuring the narcotic sheets are accurate, completed and maintained. This deficient practice had the potential to affect all residents living in the facility. The census was 188 with 143 in certified beds. Throughout the survey process from 2/14/22 through 2/18/22, 2/21/22 through 2/25/22, 2/28/22 and 3/1/22, the survey team identified three residents on the memory care unit who received their bedtime medications outside of physician ordered parameters and the facility's liberalized medication schedule for a minimum of two months. The survey team also identified the narcotic count sheets were either not accurate, signed, or maintained by the facility. Review of the facility's Quality Assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-03-01 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to fully implement their staff vaccination policy for COVID-19 by failing to ensure a process for tracking and documenting the COVID-19 vaccination status for all staff, to include staff who provide services via contract or other arrangement. This failure included facility staff and corporate staff, who were either employed by the facility or provided care to resident via an agreement. The census was 188 with 143 residents in certified beds. Review of the facility's undated COVID-19 Vaccine Policy, showed: -This facility is obligated to adhere to the federal vaccine mandate for healthcare facilities as a condition of participation in the Medicare-Medicaid program. This policy was formulated to help minimize the risk of exposure and possible transmission of COVID-19 among our staff and their families, or residents, and the community. This policy is intended to maximize vaccination rates against COVID-19 among organization personnel and is designated to comply with all federal, state and local laws as of the date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to DELMAR GARDENS — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 5 of 52.8+2.2 vs chain
Health inspection 5 of 53.0+2.0 vs chain
Staffing 2 of 52.8-0.8 vs chain
Quality measures 3 of 52.5+0.5 vs chain
The other 11 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DELMAR GARDENS ENTERPRISES INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/07/2003
GABE GROSSBERG AND GEORGE GROSSBERG, TRUSTEES OF THE HENRY AND BARBARAOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST8%since 03/07/2003
GEORGE GROSSBERG AND GABE GROSSBERG, TRUSTEES OF THE HENRY AND BARBARAOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST8%since 03/07/2003
GOLDBERG-NOM LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST25%since 03/07/2003
NON-GST FAMILY TRUST EST U/W OF ISRAEL GOLDBERG FBO JANICE BITANSKIOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 04/10/2013
NON-GST FAMILY TRUST ESTABLISHED U/W OF ISRAEL GOLDBERG FBO HARRY ZVIOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 04/10/2013
NON-GSTFAMILY TRUST EST U/W ISRAEL GOLDBERG FBO DIANE FREDMANOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 04/10/2013
GROSSBERG, GABEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER16%since 03/07/2003
GROSSBERG, GEORGEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST11%since 03/07/2003
GRAY, TRACIEIndividualW-2 MANAGING EMPLOYEEsince 07/07/2021
MARX, KENNETHIndividualCORPORATE OFFICERsince 06/11/2019
OPPENHEIMER, HOWARDIndividualCORPORATE OFFICERsince 03/07/2003
DELMAR GARDENS MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 04/01/2005

CMS files one row per role, so the 14 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.1M
Net patient revenuemost recent cost report
+0.2%
Operating marginrevenue minus expenses
$2.5M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 5%Other / private 31%

This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$312per resident / day
operating cost
$9,497per month
≈ monthly operating cost
$313per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265711. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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