Rolling Hills Health Center
2400 SW Urish Road, Topeka, KS 66614 · For profit - Limited Liability company · 70 certified beds · (785) 273-5001 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,186 in federal fines (most recent 2025-09-16)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- about 22% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.0% | 17.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.5% | 4.9% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.5% | 1.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.8% | 2.9% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.7% | 6.5% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.5% | 4.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.6% | 16.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.4% | 23.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.9% | 4.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.3% | 22.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.3% | 18.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.9% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 86.8% | 73.8% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 34.1% | 22.4% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 24.8% | 11.5% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 32.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.0%CMS range 26.9–58.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.7%CMS range 9.2–19.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 32.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 32.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 20.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 87.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 70 beds and averages 42.9 residents a day — about 61% occupied, or roughly 27 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.77 hrs/resident/day on weekends vs 3.47 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.62 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.
- Actual harm · Gcited before2025-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility documented a census of 41 residents. The sample included three residents reviewed for accidents. Based on record review and interview, the facility failed to ensure an environment free from accident hazards for Resident (R) 1, who required staff assistance and a mechanical lift for safe transfers. As a result, R1 sustained a humerus (upper arm bone) fracture. This deficient practice also placed R1 at risk for pain and impaired independence. Findings included: - The Electronic Medical Record (EMR) for R1 documented diagnoses of pleural effusion (abnormal accumulation of fluid in the lungs), chronic obstructive pulmonary disease (COPD - a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems), polyosteoarthritis (joint pain or arthritis that affects five or more joints simultaneously), and age-related osteoporosis (abnormal loss of bone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-29 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 44 residents. Based on observation, record review, and interviews, the facility failed to provide Registered Nurse (RN) coverage for eight consecutive hours a day, seven days a week. This placed all residents who resided in the facility at risk of a lack of assessment and inappropriate care.Findings included:- The facility's April, May, June, July, August, and September 2024 nursing schedule lacked evidence of Registered Nurse coverage for eight consecutive hours a day, on the following dates: 04/06/24, 05/04/24, 06/15/24, 07/04/24, 07/20/24, and 07/27/24. The facility was unable to provide verifiable, auditable evidence of RN coverage.On 07/29/25 at 09:10 AM, Administrative Staff A stated she was unable to provide payroll documentation for RN coverage for those six days. On 07/29/25 at 11:42 AM, Administrative Nurse D stated the facility staff scheduler was responsible to ensure there was RN coverage. Administrative Nurse D stated that the weekends had been the hardest days to have RN coverage. The facility's Competent and Sufficient Staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 44 residents with one kitchen and dining room. Based on observation, record review, and interviews, the facility failed to follow sanitary dietary standards related to food storage and equipment cleaning. This deficient practice placed the residents at risk of food-borne illnesses and food safety concerns. Findings included:- On 07/27/25 at 10:00 AM, a walkthrough of the facility's kitchen was completed:An inspection of the food preparation area revealed a microwave oven. The inside of the microwave oven contained a bowl of uncovered green beans. The inside of the microwave oven had old food debris spattered on the walls of the inside surfaces. An inspection of the walk-in refrigerator unit revealed built-up dust and debris covering the blower vents. An inspection of the dry food storage area revealed two unboxed packages of napkins resting directly against the storage room wall without a barrier to keep them clean. An inspection of the dry food storage area revealed multiple syrup-based dessert sauce bottles with syrup residue caked on the lids…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-29 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 44 residents. The sample included 12 residents. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 2's catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) bag was properly hung. The facility failed to ensure R34 and R54's nasal cannula (NC- a hollow tube medical device that provides supplemental oxygen therapy to people who have lower oxygen levels) were properly stored when not in use. This placed R2, R34, and R54 residents at risk of infection development and possible respiratory and/or urinary complications.Findings included: - On 07/27/25 at 10:13 AM, R34 sat on the bed. R34's NC oxygen tubing was hanging over the walker railing, no bag noted.On 07/27/25 at 10:14 AM, R2 slept in her bed. R2's bed was in the low position. Her urinary catheter collection bag lay flat directly on the floor with yellow urine visible in the bag and collection tubing.On 07/27/25 at 11:05 AM, R2's urinary catheter tubing and collection bag were hung…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-29 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 44 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to provide direct, interactive activities based on resident preferences on weekends. This deficient practice placed the affected residents at risk for decreased psychosocial well-being, boredom, and isolation. Findings included:- A review of the facility's Activity Calendars for May 2024, June 2025, and July 2025 was completed. The activities calendar for each month noted the same scheduled activities for Saturdays and Sundays. The calendar noted movies, games, social hour, puzzles, and a [NAME] game. On 07/28/25 at 11:00 AM, the facility's Resident Council reported weekend activities were often non-existent. The council stated that the activities coordinator sometimes came in and completed activities, but not every weekend. The council reported that the facility's nursing care staff did not complete the scheduled activities when the activity coordinator was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 44 residents. The sample included 12 residents. Based on observation, record review, and interview, the facility failed to provide a safe environment when cleaning chemicals and Sani-wipes (a disposable disinfecting wipe) were not securely stored out of the residents' reach. The facility failed to ensure interventions were put in place after Resident (R) 27 had a fall. This placed the residents at risk for avoidable falls and avoidable injury.Findings included:- On 07/27/25 at 10:15 AM, outside of room [ROOM NUMBER], the Hoyer (total body mechanical lift) lift had a container of Sani-Wipe disposable cloths on it that was easily removed from the lift. On 07/27/25 at 10:22 AM, in the Tuscany room, Sani-wipes above the ice machine were unsecured, and an Alpha HP multi-surface disinfectant spray bottle, with a label that stated: keep out of reach of children, was in an unsecured cabinet underneath the sink. On 07/29/25 at 11:24 AM, Certified Nurse Aide (CNA) M stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 44 residents. The sample included 12 residents. Based on observation, record review, and interview, the facility failed to ensure that Resident (R) 27's care plan was revised with new interventions after having falls. This placed R27 at risk for delayed care and possible injuries.Findings included:- R27's Electronic Medical Record (EMR) documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), dementia (a progressive mental disorder characterized by failing memory and confusion) with behavioral disturbance (a range of problematic or disruptive behaviors that deviate from what is considered typical or expected for a given age, situation, or individual), and agitation (feeling of aggravation or restlessness brought on by a provocation or a medical condition).R27's Significant Change Minimum Data Set (MDS) dated 08/28/24 documented a Brief Interview for Mental Status (BIMS) score of two, which indicated severely impaired cognition. R27 required the use of a wheelchair to assist with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 44 residents. The sample included 12 residents, with two reviewed for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, because of pressure, or pressure in combination with shear and/or friction). Based on interviews, observations, and record reviews, the facility failed to ensure Resident (R) 2's pressure-reducing interventions were implemented correctly when R2's low air-loss mattress (a specialized adjustable air mattress that reduces pressure applied to the body) was not set within her current weight range. This deficient practice placed R2 at risk for complications related to skin breakdown and pressure ulcers.Findings included:- The Medical Diagnosis section within R2's Electronic Medical Record (EMR) included diagnoses of major depressive disorder (major mood disorder), diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), chronic kidney disease, and congestive heart failure (CHF- a condition with low heart output…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility reported a census of 44 residents. The sample included 12 residents, with two reviewed for urinary catheter care. Based on record review, interviews, and observations, the facility failed to maintain Resident (R) 2's indwelling urinary catheter in a safe and sanitary manner. This deficient practice placed R2 at risk for complications related to urinary tract infections. Findings included:- The Medical Diagnosis section within R2's Electronic Medical Record (EMR) included diagnoses of major depressive disorder (major mood disorder), diabetes mellitus (DM- when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin), chronic kidney disease, and congestive heart failure (CHF- a condition with low heart output and the body becomes congested with fluid). R2's Significant Change Minimum Data Set (MDS) completed 06/30/25, noted a Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. The MDS noted she had no upper or lower extremity impairments. The MDS noted she required substantial to maximal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-29 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 44 residents. The sample included 12 residents, with one resident reviewed for trauma-informed care (treatment or care directed to prevent re-experiencing or reducing the effects of traumatic events). Based on observation, record review, and interviews, the facility failed to identify trauma-based triggers related to Resident (R) 3's post-traumatic stress disorder (PTSD- a mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress) and failed to implement individualized interventions to prevent re-traumatization. These deficient practices placed R3 at risk for decreased psychosocial well-being and ineffective treatment.Findings included:- R3's Electronic Medical Record (EMR) from the Diagnosis tab documented diagnoses of PTSD, bipolar disorder (a major mental illness that causes people to have episodes of severe high and low moods), and schizoaffective (a mental disorder characterized by gross distortion of reality, disturbances of language and communication, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-11 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. Based on record review and interview, the facility failed to provide a Registered Nurse (RN) for at least eight consecutive hours, seven days a week. This placed all residents in the facility at risk for decreased quality of care. Findings included: - RN coverage for 2023 was reviewed and the following dates lacked evidence that the facility had RN coverage for eight consecutive hours for a 24-hour period: 01/08/23, 02/04/23, 02/05/23, 04/01/23,04/08/23, 04/15/23, 05/06/23, 05/07/23, 05/13/23, 05/20/23, 05/28/23, 06/04/23, 06/11/23, 06/18/23, 07/01/23, 07/15/23, 07/16/23, 07/22/23, 07/29/23, 07/30/23, 08/12/23, 08/13/23, 08/19/23, 08/20/23, 08/26/23 08/30/23, 10/29/23, 11/26/23, 12/10/23 and 12/24/23. The facility was unable to provide evidence of eight consecutive hours of RN coverage for the above dates. On 01/11/24 at 02:57 PM, an interview was conducted with Administrative Staff A and Consultant Staff II. Consultant Staff II returned a list of the above dates and stated the facility did not have RN coverage for those dates.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · F2024-01-11 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 47 residents. The sample included 14 residents and five Certified Nurse Aides (CNA) reviewed for performance evaluations and required in-service training. Based on record review and interview, the facility failed to ensure five of the five CNA staff reviewed had the required yearly performance evaluations completed. This placed the residents at risk for inadequate care. Findings included: - A review of the facility's performance evaluation records revealed the following: CNA N, hired 01/11/22, no yearly performance evaluations were provided upon request. CNA Q, hired 06/23/20, no yearly performance evaluations were provided upon request. CNA LL, hired 07/12/16, no yearly performance evaluations were provided upon request. CNA MM, hired 11/16/21, no yearly performance evaluations were provided upon request. CNA NN, hired 03/02/22, no yearly performance evaluations were provided upon request. On 01/10/24 at 02:36 PM Administrative Staff A stated the facility did not do yearly performance evaluations for the employees. Administrative Staff A stated if there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-11 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The facility failed to provide the services of a full-time certified dietary manager for the 47 residents who resided in the facility and received their meals from the kitchen. This placed the residents at risk for inadequate nutrition. Findings included: - On 01/09/24 at 07:26 AM during the initial tour of the kitchen, Dietary Staff BB stated she completed the test to become a Certified Dietary Manager (CDM) but had not passed the test. On 01/10/24 at 11:19 AM Dietary Staff BB stated the Registered Dietician (RD) came to the facility at least every other week or weekly. On 01/11/24 at 12:09 PM Administrative Staff A stated the facility was without a CDM since August of 2022. Administrative Staff A verified the RD did come at least every other week or weekly to the facility. The facility's The Director of Dining Services Roles and Responsibilities policy dated 04/03/20 documented the Director of Dining Services supervised the day-to-day functions of the dining services department and maintained compliance with state and federal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The facility had one kitchen and one kitchenette. Based on observation, record review, and interviews, the facility failed to ensure proper transportation of food items from the kitchen to the kitchenette. The facility also failed to ensure that food items were properly stored in a safe and sanitary manner after the original sealed package had been opened, and the food items were not placed in a sealed container/storage bag with the proper labeling and date. This placed all residents who ate food from the facility at risk for food-borne illness. Findings included: - During the initial tour on 01/09/24 at 07:26 AM a package of unlabeled ham and cheese was found in the refrigerator. Observation on 01/10/24 at 11:16 AM Dietary Staff CC wore gloves as she prepared a grilled cheese sandwich. She reached into her pocket with her gloved hands to remove her phone. Dietary Staff CC then placed her phone back into her pocket and continued to prepare the grilled cheese sandwich with her soiled gloves. On 01/10/24 at 11:35 AM, Dietary Staff CC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents. Based on observation, record review, and interviews, the facility failed to ensure a dignified dining experience for the residents who chose to eat in their rooms when the facility provided plastic silverware with the room trays. This deficient practice placed residents at risk for an undignified and unenjoyable dining experience. Findings included: - Observation during the initial tour on 01/09/24 at 08:34 AM room trays were served with plastic silverware. On 01/10/24 at 08:19 AM Resident (R)29 stated she always received plastic silverware and had never been offered regular silverware with a napkin at meals. Observation revealed she had plastic silverware on her breakfast tray. On 01/10/24 at 11:38 AM Dietary Staff BB stated the decision to send plastic silverware on the room trays was related to the loss of regular silverware, then not having enough silverware available, and the dietary budget. Dietary Staff BB stated the nursing staff offered the residents regular silverware when room trays were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47 residents. The sample included 14 residents. Based on observation, record review, and interview, the facility failed to ensure the residents were provided a safe, clean, comfortable, and homelike environment. This placed the residents at risk for decreased psychosocial well-being and impaired safety and comfort for the affected residents. Findings included: - On 01/09/24 at 07:40 AM there was a dirty towel and washcloth draped over the handrail outside of room [ROOM NUMBER]. On 01/09/24 at 07:45 AM, room [ROOM NUMBER] had a large area of the wall (the size of a dinner plate) that was missing paint and was scratched/torn up. On 01/09/24 at 07:47 AM, a strong urine odor was noted from the hall outside of R1's room. Upon walking into R1's room, it was noted her clothing had a strong urine smell as well as the bed linens. On 01/09/24 at 08:00 AM an inspection of the facility's main hall revealed the wall next to the elevator had a large hole (large enough for a fist to fit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents. The facility identified two influenza (highly contagious viral infection) positive residents. Based on record review, observations, and interviews, the facility failed to ensure infection prevention standards were followed related to disinfecting shared equipment, urinary catheter care, laundry services, and wound treatment practices. This deficient practice placed the residents at risk for infectious diseases. Findings included: - On 01/09/24 at 07:23 AM a bag of soiled linen was on the floor in Resident (R)30's room. On 01/09/24 at 09:09 AM Certified Nurse Aid (CNA) M and CNA O transferred R23 from her Broda chair (specialized wheelchair with the ability to tilt and recline) to her bed via Hoyer lift (total body mechanical lift). While transferring R23 to the bed, staff placed the Foley catheter (a tube inserted into the bladder to drain urine into a collection bag) collection bag directly on her bed with the urine in the tube backflowing into her body as they adjusted R23's positioning in her bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47. The sample included 14 residents with 14 reviewed for care plan revisions. Based on observation, record review, and interviews, the facility failed to revise Resident (R)30's Care Plan to reflect his needs related to the type of wheelchair needed. The facility failed to revise R32's Care Plan to ensure the interventions listed matched the resident's current needs and goals. The facility failed to ensure R25's Care Plan was revised to address antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medication use. This deficient practice placed R30, R32, and R25 at risk for impaired care due to uncommunicated care needs. Findings included: - The Medical Diagnosis section within R30's Electronic Medical Records (EMR) included diagnoses of hemiplegia (paralysis of one side of the body), hemiparesis (weakness and paralysis on one side of the body), Parkinson's disease (slowly progressive neurologic disorder characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47 residents. The sample included 14 residents with five residents reviewed for activities of daily living (ADLs). Based on observation, record review, and interviews, the facility failed to provide the necessary assistive care and services to Resident (R) 29. This deficient practice placed the resident at risk for poor hygiene, decreased self-esteem, and impaired dignity. Findings included: - R29's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of hemiparesis and hemiplegia (weakness and paralysis on one side of the body) following cerebral infarction (stroke - sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The admission Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47 residents. The sample included 14 residents with five residents reviewed for activities of daily living (ADL). Based on observation, record review, and interviews, the facility failed to ensure a compression glove was provided for Resident (R) 29's left hand. This deficient practice placed R29 at risk for increased left-hand edema, pain, and skin related difficulties. Findings included: - R29's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of hemiparesis and hemiplegia (weakness and paralysis on one side of the body) following cerebral infarction (stroke - sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The admission Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47 residents. The sample included 14 residents with three residents reviewed for treatment/services to prevent/heal pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, because of pressure, or pressure in combination with shear and/or friction). Based on observation, record review, and interviews, the facility failed to ensure pressure-reducing measures were placed on Resident (R) 10's bilateral lower extremities and failed to ensure staff implemented appropriate infection control practices during wound care. This deficient practice placed these residents at risk of development of pressure ulcers, wound worsening, and complications related to infections. Findings included: - R10's Electronic Medical Record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, and confusion), Alzheimer's disease (progressive mental deterioration characterized by confusion and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47 residents. The sample included 14 residents with three residents sampled for position and mobility. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 26's carrot (conical-shaped item used to treat contractures [abnormal permanent fixation of a joint or muscle]) was applied as directed, to prevent an avoidable reduction of range of motion (ROM) and/or mobility of his left hand. This deficient practice left R26 at risk for further decline and decreased ROM or mobility. Findings included: - The Electronic Medical Record (EMR) for R26 documented a diagnosis of diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). The admission Minimum Data Set (MDS) dated [DATE] for R26 documented a Brief Interview for Mental Status (BIMS) score of 13 which indicated intact cognition.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 47 residents. The sample included 14 residents with three reviewed for accidents/falls. Based on record review, interviews, and observations, the facility failed to ensure Resident (R) 41's non-slip floor strips remained in place next to her bed per her care plan. The facility further failed to ensure R10 had her call light within reach. This deficient practice placed the residents at risk for preventable falls and injuries. Findings included: - The Medical Diagnosis section within R41's Electronic Medical Records (EMR) included diagnoses of hemiplegia (paralysis of one side of the body), hemiparesis (weakness and paralysis on one side of the body), cerebrovascular accident (stroke- sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain), bipolar disorder (major mental illness that caused people to have episodes of severe high and low moods), insomnia (inability to sleep), dysfunction of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents with three residents reviewed for urinary catheters (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid). Based on record review, observations, and interviews, the facility failed to provide catheter care that met the standards of practice when staff failed to securely anchor Resident (R) 2's suprapubic (inserted through the abdomen into the bladder) catheter tubing to his abdomen. This placed R2 at risk for catheter dislodgement and potential injury. Findings included: - The Diagnoses tab of R2's Electronic Medical Record (EMR) documented the diagnosis of benign prostatic hyperplasia (BPH-non-cancerous enlargement of the prostate which can lead to interference with urine flow, urinary frequency, and urinary tract infections), retention of urine, restlessness and agitation, and Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure). The Significant Change Minimum Data Set (MDS) dated 11/27/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents. Based on observation, record review, and interview, the facility failed to ensure R4 was provided physician-ordered supplemental shakes and/or failed to monitor intake for the supplement. This placed R4 at risk of additional weight loss and related complications. Findings included: - The electronic medical record (EMR) for R4 documented diagnosis of hypertension (HTN-elevated blood pressure), gastroesophageal reflux disease (GERD-backflow of stomach contents to the esophagus), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), and obesity (excessive body fat). The Annual Minimum Data Set (MDS) dated 05/31/23 for R4 documented a Brief Interview for Mental Status (BIMS) score of eight which indicated a moderately impaired cognition. R4 required set-up assistance from staff for eating. R4 was substantial/maximal to dependent on staff for functional abilities. R4 was not on a physician prescribed weight-gain regimen. R4's Quarterly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported Resident (R)23's PRN (given as needed) Ativan (antianxiety medication that calms and relaxes people with excessive anxiety, nervousness, or tension) medication lacked a 14 day stop date or specified duration with rationale. This deficient practice placed the resident at risk for ineffective treatment and unnecessary side effects. Findings included: - The Medical Diagnosis section within R23's Electronic Medical Records (EMR) included diagnoses of major depressive disorder (major mood disorder), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), acute kidney failure, dementia (progressive mental disorder characterized by failing memory, confusion), and multiple sclerosis (MS- progressive disease of the nerve fibers of the brain and spinal cord).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents with five residents reviewed for unnecessary medications. Based on observation, record review, and interviews, the facility failed to provide a 14-day stop date or intended duration of therapy, and rationale for extended use related to Resident (R)23's PRN (given as needed) Ativan (antianxiety medication that calms and relaxes people with excessive anxiety, nervousness, or tension) medication. This deficient practice placed the resident at risk for ineffective treatment and unnecessary side effects. Findings included: - The Medical Diagnosis section within R23's Electronic Medical Records (EMR) included diagnoses of major depressive disorder (major mood disorder), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), acute kidney failure, dementia (progressive mental disorder characterized by failing memory, confusion), and multiple sclerosis (MS- progressive disease of the nerve fibers of the brain and spinal cord). R23's Significant Change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 47 residents. The sample included 14 residents. Based on observation, record review, and interview, the facility failed to ensure the medication error rate did not exceed five percent (%) when staff failed to ensure Resident (R)23's Keppra (a medication used to treat violent involuntary series of contractions of a group of muscles- seizures) was administered as ordered. The facility failed to ensure the insulin (a hormone that lowers the level of glucose in the blood) pen was appropriately primed before insulin administration to R32 and R6. This resulted in a medication error rate of 8.82%. Findings included: - On 01/10/24 at 09:27 AM during medication administration for R23, Certified Medication Aide (CMA) R did not administer R23's physician-ordered Keppra 500 milligram tablet as it was unavailable. On 01/11/24 at 07:20 AM Licensed Nurse (LN) H prepared to administer R32's Novolog insulin. LN H screwed a new needle onto the insulin pen. LN H dialed the ordered 13 units on the pen dial but failed to prime the pen before the administration of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-14 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 41 residents. Based on observations, record reviews, and interviews, the facility failed to maintain an effective quality assessment and assurance (QAA) program to identify and develop corrective actions plans and monitor them to correct identified quality deficiencies prior to survey. This deficient practice placed the resident's at risk for ineffective care. Findings Included: - The facility failed to maintain dignified care practices for Residents (R)3, R19, R20 and R25. (Refer to F550) The facility failed to ensure bathing and personal hygiene was provided for R21 and R8 who required assistance from staff to complete the care. (Refer to F677) The facility failed to provide an activity program for Saturday and Sundays, placing the residents in the facility at risk for increased boredom, loneliness, and decreased socialization by not providing activities that promote self-esteem, pleasure, comfort, education, creativity, success, and independence. (Refer to F679) The facility failed to implement a physician order for daily weights to monitor for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 41 residents. The sample included 12 residents with 12 reviewed for resident rights. Based on observation, record review, and interviews, the facility failed to maintain dignified care practices for Resident (R)3, R19, R20, and R25. This deficient practice placed the residents at risk unnecessary embarrassment and decreased psychosocial well-being. Findings Included: - On 07/11/22 at 09:45 AM staff transported R20 through the main television area uncovered and wearing only a loosely draped hospital gown in the facility's shower seat. On 07/11/22 at 09:10 AM staff transported R25 to his room after taking a shower. The door to the room failed to latch upon being closed and R25 was observed from the hallway sitting in the shower chair, wearing only an incontinence brief. Further observation revealed the privacy curtain was not utilized, and R25 was in full view of his roommate as well. On 07/12/22 at 12:53 PM R3 sat in the communal television area. A confused female peer sitting to his left grabbed the right side of his Broda (special wheelchair with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 43 residents. Based on observation and interview, the facility failed to maintain a clean, safe, homelike environment when it failed to ensure unused medical equipment was stored out of resident's way and in a manner which did not impede the residents' use of personal and common space. The facility further failed to ensure the facility carpet was clean and free of stains in the residents' communal area. This deficient practice placed the residents at risk for impaired comfort and decreased homelike environment. Findings Included: - On 07/11/22 at 07:15 AM an initial walkthrough was conducted in the facility. The main television area had a very large, oblong stain on the carpet, approximately 2 feet (ft) by 2 ft The three hallways that lead to the residents' rooms had Hoyer lifts (total body mechanical lift used to transfer residents ), medications carts, and Broda chairs (specialized wheelchair with the ability to tilt and recline) stored on both sides of the hallway. The hallway that lead to the dining area had several large stains on the carpet.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 41 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to provide weekend activities. This deficient practice placed the residents in the facility at risk for boredom and decreased socialization. Findings Included: - On 07/14/2022 at 10:41 AM during an interview with Resident (R)13 , she verbalized that the facility never offered activities on the weekends. She reported that while she did enjoy going to some of the activities throughout the week the facility never did anything on the weekends for the residents. She stated that she would like to attend Bingo or some other event if they provided it. A review of the April, May, June, and July activity calendar for 2022 revealed that activities had been scheduled for Monday thru Friday but not offered on the weekends (Saturday and Sunday). On 07/14/2022 at 02:13 PM Certified Medication Aid (CMA) R stated the facility's Activities Director left last month but staff tried to provide activities for the residents as much as they can, but not on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 41 residents. The sample included 12 residents. Based on observation, record review, and interviews, the facility failed to ensure a system to promote an accurate reconciliation of controlled drugs at the end of daily work shifts and maintain the staff count sheets for the controlled drugs. This placed residents at risk for misappropriation of medications by staff. Findings included: - On 07/14/22 at 10:02 AM, observation on the South Unit medication cart revealed staff had not counted or signed the Controlled Drug Record flow sheet reviewed for July 2022 on 07/02/22, 07/05/22, 07/06/22, 07/07/22, and 07/12/22. On 07/14/22 at 10:00 AM, Licensed Nurse (LN) H stated two staff should count the narcotic drugs every shift and sign the Controlled Drug Record flow sheet to verify the narcotic count was completed and accurate. On 07/14/22 at 10:44 AM, Administrative Nurse E stated the facility was unable to locate the past Controlled Drug Record flow sheets to review. Administrative Nurse E stated former staff, Administrative Nurse F, had disposed of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 41 residents and one facility kitchen. Based on observation, record review, and interviews, the facility failed to maintain sanitary dining services related to equipment cleaning, and safe food temperatures and storage during service. This deficient practice placed the residents at risk related to food borne illnesses and food safety concerns. Findings Included: - On 07/11/22 at 07:15 AM an initial walk-through of the kitchen was completed. An inspection of the dish washing area revealed the floor drain had trash and debris visible and obstructing some of the drain holes. An inspection of the ice machine revealed food and trash items under the unit. A bug was observed crawling under the ice machine. An inspection of the dry good storage area revealed an undated, opened bag of noodles. On 07/12/22 at 12:24 PM a beverage cart was transported to the main dining for lunch service containing a pitcher of ice for the resident's drinks. The metal scoop used to serve the ice was left in the ice pitcher. On 07/12/22 at 12:47 PM a gallon jug of milk sat on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 41 residents. The sample included 12 residents with 12 residents reviewed for care plan. Based on observation, record review, and interviews, the facility failed to revise the care plan to include resident-centered fall interventions for R21. This placed her at risk of future falls and uncommunicated care needs. Findings included: - R21's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of eight which indicated moderately impaired cognition. The MDS documented that R21 required extensive assistance of two staff members for activities of daily living (ADL's). The MDS documented R21 had no falls since admission. R21's Falls Care Area Assessment (CAA) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 41 residents. The sample included 12 residents with five residents reviewed for bathing. Based on observation, record review, and interviews, the facility failed to ensure bathing and personal hygiene was provided for Resident (R) 21 and R8 who required assistance from staff to complete the care. This deficient practice placed R21 and R8 at risk for potential skin breakdown and/or complications from not maintaining good personal hygiene and bathing practices. Findings included: - R21's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of eight which indicated moderately impaired cognition. The MDS documented that R21 required extensive assistance of two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 41 residents. The sample included 12 residents with four residents reviewed for quality of care. Based on observation, record review, and interviews, the facility failed to implement a physician order for daily weights to monitor for congestive heart failure (CHF-a condition with low heart output and the body becomes congested with fluid) for Resident (R) 9 and failed to follow up and/or implement a physician order for hospice services for R8. This deficient practice placed these residents at risk of delayed treatment and untreated illness. Findings included: - R9's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of CHF. The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 13 which indicated intact cognition. The MDS documented that R9 required extensive assistance of two staff members for activities of daily living (ADL's). The MDS documented R9 received diuretic medication (medication to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 41 residents. The sample included 12 residents with two reviewed for the prevention of pressure ulcer (injuries to the skin and underlying tissue, primarily caused by prolonged pressure on the skin). Based on observation, record review, and interviews, the facility failed to implement interventions to prevent pressure injuries for Residents (R)39 and R21. This deficient practice placed the residents at increased risk for skin breakdown. Findings Included: - The Medical Diagnosis section within R39's Electronic Medical Records (EMR) included diagnoses of cerebral palsy (progressive disorder of movement, muscle tone or posture caused by injury or abnormal development in the immature brain, most often before birth), epilepsy (brain disorder characterized by repeated seizures), retention of urine (lack of ability to urinate and empty the bladder), neuromuscular bladder dysfunction (dysfunction of the urinary bladder caused by a lesion of the nervous system), ileostomy (surgical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 41 residents. The sample included 12 residents with eight reviewed for falls. Based on observation, record review, and interviews, the facility failed to implement fall interventions per the plan of care for Residents (R) 39 and failed to develop and implement resident-centered fall interventions appropriate for R21 to prevent falls. This deficient practice placed the residents at risk for falls and injuries. Findings Included: - The Medical Diagnosis section within R39's Electronic Medical Records (EMR) included diagnoses of cerebral palsy (progressive disorder of movement, muscle tone or posture caused by injury or abnormal development in the immature brain, most often before birth), epilepsy (brain disorder characterized by repeated seizures), retention of urine (lack of ability to urinate and empty the bladder), neuromuscular bladder dysfunction (dysfunction of the urinary bladder caused by a lesion of the nervous system), ileostomy (surgical formation of an opening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility identified a census of 41 residents. The sample included 12 residents with one resident reviewed for dementia care (progressive mental disorder characterized by failing memory, confusion). Based on observations, record reviews, and interviews, the facility failed to provide dementia care and services to support Resident (R)3's highest practicable level of well-being. This deficient practice placed R3 at risk for decreased quality of life and impaired well-being due related to dementia. Findings Included: - The Medical Diagnosis section within R3's Electronic Medical Records (EMR) included diagnoses of encephalopathy (inflammatory condition of the brain), Alzheimer's Disease (progressive mental deterioration characterized by confusion and memory failure), Parkinson's Disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), and intermittent explosive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-14 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility identified a census of 41 residents. The sample included 12 residents with five residents reviewed for unnecessary medication. Based on observation, record review, and interviews, the facility failed to perform physician ordered weekly heart rate monitoring related to medication use. These deficient practices placed R8 at risk for side effects of unnecessary medications or complications. Findings included: - R8's electronic medical record (EMR) from the Diagnoses tab documented diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness and emptiness), and dementia (progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated [DATE] documented a Brief Interview of Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-07-29 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility had a census of 95 residents. Based on interview and record review, the facility failed to submit complete and accurate staffing information to the federal regulatory agency through Payroll Based Journaling (PBJ). This placed the residents at risk for impaired care due to unidentified staffing issues.Findings included:- The PBJ report provided by the Centers for Medicare & Medicaid Services (CMS) for Fiscal Year 2024 for Quarter 3 and Quarter 4 indicated the facility triggered for no Registered Nurse (RN) hours for 10 days. The facility provided payroll documentation of RN coverage for 04/27/24, 05/18/24, 05/19/25, and 07/13/24.On 07/29/25 at 09:10 AM, Administrative Staff A stated she was unable to provide payroll documentation for RN coverage for those other six days. The facility's Competent and Sufficient Staffing policy dated November/2024 documented the facility would provide a sufficient number of nursing staff with the skill sets and competency necessary to provide care/services for all residents in accordance with resident care plans and the Facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,186 in federal fines across 1 penalty.
- $14,186 — penalty dated 2025-09-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MIDWEST HEALTH — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.9 | -1.9 vs chain |
| Health inspection | 2 of 5 | 3.4 | -1.4 vs chain |
| Staffing | 4 of 5 | 4.1 | ≈ chain avg |
| Quality measures | 2 of 5 | 3.5 | -1.5 vs chain |
The other 10 homes this chain runs (chain average 3.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ROLLING HILLS HEALTH CENTER OPERATIONS, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/11/2011 |
| FLOYD C EATON III TRUST 2012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 07/01/2016 |
| JAMES BRETT KLAUSMAN TRUST 2012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 07/01/2016 |
| JAMIE N EATON TRUST 2012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 07/01/2016 |
| KLATON ENTERPRISES, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/11/2011 |
| MICHAEL GRAHAM KLAUSMAN TRUST 2012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 07/01/2016 |
| KLAUSMAN, JAMES | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/09/2003 |
| MIDWEST HEALTH, INC. 06122001 | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2010 |
| TOLAND, TAMMI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/26/2022 |
| EATON, FLOYD | Individual | ADP OF THE SNF | — | since 10/09/2003 |
CMS files one row per role, so the 20 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in KS
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 175165. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.