NHC Healthcare, Glasgow
109 Homewood Boulevard, Glasgow, KY 42141 · For profit - Corporation · 194 certified beds · (270) 651-6126 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (16) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $4,017 in federal fines (most recent 2024-12-13)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.6% | 13.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 8.1% | 6.6% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.5% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.6% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 17.7% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.6% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.0% | 14.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 33.5% | 29.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 65.3% | 96.2% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.7% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.1% | 19.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.5% | 16.1% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.7% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 68.1% | 83.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 13.6% | 24.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 11.6% | 13.7% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.82 | 1.94 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.20 | 2.14 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 158 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 98 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.0%CMS range 43.0–58.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.6%CMS range 5.8–12.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 54.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 59.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.6%CMS range 5.0–13.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 194 beds and averages 151.3 residents a day — about 78% occupied, or roughly 43 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.29 hrs/resident/day on weekends vs 4.09 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.73 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
16 citations, most serious first. The 10 most serious are shown; the remaining 6 are one tap away and print in full.
- Potential for harm · E2026-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of facility policy, the facility failed to provide a safe, clean, comfortable, and homelike environment inside the facility for its residents. The findings include: Review of the facility policy titled, NHC Healthcare Glasgow Environment Policy, dated March 2026, revealed the facility strived to maintain a comfortable, safe environment in the facility. Per review, all partners (staff) worked together to identify maintenance issues that needed to be addressed. Further review revealed maintenance partners had the responsibility to ensure . all areas are free of safety hazards. 1. Observation on 03/06/2026 at 2:41 PM, of the hallway to the right of the reception desk, revealed metal wall anchors which had been left exposed, protruding out of the wall approximately two inches at a height of approximately 33 inches off the floor. Continued observation revealed the metal anchors had been left exposed when the handrails were removed to paint the walls. Further observation revealed there were four metal anchors on the right side of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-10 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, pharmacy audit reports, and review of facility policy, the facility failed to maintain medical records for each resident that were complete and accurately documented for 5 of 35 sampled residents, (Residents (Rs)4, R22, R30, R70, R102). The findings include: Review of the facility's, Network Pharmacy Policy, titled, Preparation and General Guidelines - Medication Administration - General Guidelines, revised 01/01/2019, revealed the individual who administered a medication dose was to record the administration on the resident's Medication Administration Record (MAR) directly after the medication was given. Further review revealed at the end of each medication pass, the person who administered the medications was to review the MAR to ensure necessary doses were administered and documented. Review of the facility's Network Pharmacy Policy, titled, Preparation and General Guidelines - Controlled Substances, revised 02/25/2025, revealed accurate accountability of all controlled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure residents were treated with respect and dignity and provided care in a manner and in an environment that promoted maintenance or enhancement of his/her quality of life for one of 31 sampled residents, (Resident (R)14). The findings include: Review of the facility policy titled, Patient Rights Booklet (Section J), revised 09/2024, revealed the facility was to provide residents with privacy to maintain a dignified existence. Per policy review, privacy was to be maintained during toileting, bathing, and other activities of personal hygiene. Record review revealed the facility admitted R14 on 11/11/2022, with diagnoses to include atherosclerotic heart disease, lymphedema, anxiety disorder, and history of other venous thrombosis and embolism. Review of the Quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 12/19/2025, revealed the facility assessed R14 to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to comply with the requirements to inform and provide written information to all residents concerning the right to, at the resident's option, formulate an advance directive for 1 of 31 sampled residents (Resident (R)113). The findings include: Review of the facility policy Do Not Resuscitate (DNR) Order, revised March 2012, showed the interdisciplinary care planning team was to review advance directives with residents during quarterly care planning sessions to see if any changes were desired. Review of R113's Face Sheet showed admission on [DATE] with diagnoses of hemiplegia and hemiparesis post-cerebral infarction on the left non-dominant side. The 01/20/2026 Quarterly Minimum Data Set (MDS) Assessment noted a BIMS score of 15/15, indicating intact cognition. The last quarterly care conference on 02/09/2026 showed no documentation that advance directives were discussed. In an interview on 03/05/2026 at 9:00 AM, the Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of the facility's investigation reports and policies, the facility failed to implement a written policy to ensure abuse allegations were reported as required to the State Survey Agency (SSA) per Federal and State Law for 1 of 31 sampled residents, (Resident (R)22).The findings include: Review of the facility policy titled, Patient Protection and Response Policy for Allegations/Incidents of Abuse, Neglect, Misappropriation of Property and Exploitation, revised 02/01/2023, revealed any patient (resident) event reported was to be considered an allegation of either abuse, neglect, misappropriation of patient (resident) property or exploitation. Per review, the facility was to ensure all alleged violations .were reported immediately, . or not later than 24 hours (if the events that caused the allegation did not involve abuse and did not result in serious bodily injury) to the Administrator of the facility. Further review revealed all alleged violations were to be reported to other officials (including the State Survey Agency (SSA) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, facility document review, and review of facility policy, the facility failed to report suspected misappropriation of resident property to the State Survey Agency (SSA) within 24 hours for 1 of 31 sampled residents, (Resident (R)22). The findings include: Review of the facility policy titled, Patient Protection and Response Policy for Allegations/Incidents of Abuse, Neglect, Misappropriation of Property and Exploitation, revised 02/01/2023, revealed any (resident) event reported to (staff) by patient (resident) was to be considered an allegation of abuse, neglect, misappropriation of (resident) property or exploitation. Per policy review, the allegation was to be considered misappropriation if it met the following criteria: .the deliberate misplacement, exploitation, or wrongful, temporary or permanent use of a patient's (resident's) belongings or money without the patient's (resident's) consent. Continued review revealed the facility was to ensure all alleged violations involving . misappropriation of resident property, were reported immediately, .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, facility policy and document review, the facility failed to thoroughly investigate an allegation of misappropriation of narcotic medications for 1 of 31 sampled residents, (Resident (R)22). The findings include: Review of the facility policy titled, Patient Protection and Response Policy for Allegations/Incidents of Abuse, Neglect, Misappropriation of Property and Exploitation, revised 02/01/2023, revealed the patient (resident) had the right to be free from abuse, neglect, misappropriation of property, and exploitation. Further policy review revealed all events reported as possible (resident) abuse, neglect, or misappropriation of patient (resident) property was to be investigated and when there was a question as to whether to conduct an investigation, it was best to do so. Review of R22's Facesheet revealed the facility admitted the resident on 07/14/2024, with diagnoses of right femur head fracture, anxiety disorder, and dementia. Review of the Quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 12/26/2025, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of facility policy, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 2 of 31 sampled residents, (Resident (R)3 and R22). The findings include: Review of the facility's Pharmacy policy titled, Medication Administration - General Guidelines, revised 01/01/2019, revealed medications were administered as prescribed in accordance with good nursing principles and practices. Per review, the individual who administered the medication dose was to record the administration on the resident's Medication Administration Record (MAR) directly after the medication was given. Further review revealed at the end of each medication pass, the person administering the medications was to review the MAR to ensure the necessary doses were administered and documented. Review of the Facesheet for R22 revealed the facility admitted the resident on 07/14/2024, with diagnoses that included: dementia, fracture…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-10 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of the facility's policy, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, which had the potential to affect 155 of the facility's 155 residents who consumed food from the kitchen. The findings include: Review of the facility policy titled, Dry Storage, revised 06/2025, revealed food items stored in the original packaging and had been opened, were to be closed securely to protect the product. Per review, all items were to be checked at the time of delivery and any severely dented cans or damaged products were to be returned. Continued review revealed questionable dented cans were to be placed in a designated area for thorough review soon after delivery. Additionally, any non-Time/Temperature Controlled for Food Safety (TCS) food product was to be stored in a clean and dry location; not exposed to splash, dust, or other contamination. Review of the facility policy titled, Refrigerator and Freezer Storage, revised 06/2025, revealed food containers were to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-10 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews, policy, and record review, the facility failed to ensure it developed, implemented, and maintained an effective, comprehensive Quality Assurance and Performance Improvement (QAPI) system that focused on the development, implementation, and evaluation of adverse events to ensure necessary corrective action was taken regarding its pharmacy program. The findings include: Review of the undated facilities policy document with identification at the bottom of the page, as follows: Quality Assurance Performance Improvement (QAPI) Policy, Page 32, R/3-2025, revealed that the QAPI program committee was responsible for implementing and maintaining an ongoing systemwide process of quality improvement. In an interview with the Director of Health Information Management (HIM) on 03/10/2026 at 4:21 PM, she stated she had been in her position for the last two and a half years. She said the facility's QAPI committee met monthly unless an emergency meeting was needed. The Director of HIM explained that the last QAPI meeting was an emergency meeting held in January related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 6 citations
- Potential for harm · Fcited before2024-12-13 · tag F0583 — failed to protect personal privacy — widespreadKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and review of the facility's policy, the facility failed to ensure all residents had the right to send and receive mail on Saturdays. The deficient practice had the potential to affect all residents residing the facility. The findings include: Review of the facility's policy titled, Mail Distribution to Patients, revised 09/01/2014, revealed mail would be distributed to the patient within 24 hours of delivery by the postal service. The policy further stated if the recreation department was not routinely at the center on weekends, the task must be assigned to another department head or responsible partner. During the Resident Council meeting on 12/10/2024 at 2:02 PM , Resident (R) 26 stated residents did not receive or send mail on Saturdays at the facility. R26 stated she did receive mail on Monday through Friday when the activities department was working in the facility. The remainder of the resident attendees confirmed there was no Saturday mail delivery. During an interview with the Activities Director (AD) on 12/11/2024 at 1:37 PM, she stated mail was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of facility policy, it was determined the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. Review of the facility Matrix (CMS-802) received on 12/10/2024 revealed 147 of 149 residents received their meals from the kitchen. Observation on 12/09/2024 revealed food items stored in the three-door refrigerator were open to air, not labeled, and/or undated. Observations on 12/12/2024 and 12/13/2024 revealed dietary staffs' hair and/or beards were not properly secured under a hairnet and/or beard guard. The findings include: Review of the facility policy titled, Refrigerator and Freezer Storage, dated with a reviewed/revised date of 11/2017, revealed refrigerated and frozen goods will be stored properly for optimal product safety. Further review of the policy revealed foods will be stored in their original container or an approved contain or wrapped tightly in moisture-proof film, foil, etc. and clearly labeled with the contents and the use by date. Additionally, per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-06-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, it was determined the facility failed to ensure food was stored, in accordance with professional standards for food service safety. Observation of the kitchen, on 06/25/19 , revealed food stored in the walk-in refrigerator was not covered. Review of the facility Census and Condition, dated 06/25/19, revealed one-hundred and sixty-one (161) of one-hundred and sixty-six (166) residents received their meals from the kitchen. The findings include: Review of the facility policy titled, Refrigerator and Freezer Storage, revision date 11/2017, revealed refrigerated and frozen foods will be stored properly for optimal product safety. Further review of the policy revealed foods will be stored in their original container or an approved container or wrapped tightly in moisture-proof film, foil, etc. and clearly labeled with the contents and the use by date. Observation of the walk-in refrigerator during initial tour, on 06/25/19 at 1:48 PM, revealed four (4) pans of biscuit were uncovered and open to air. Interview with Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-06-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review, it was determined the facility failed to ensure health information was maintained in a private and confidential manner for one (1) resident. On 06/28/19, a resident information form containing medical information, was observed unattended and exposed to public view on top of a medication cart in the hallway. The findings include: Review of the facility policy, Confidentiality of Information and Personal Privacy, last revised April 2017, revealed the facility will safeguard the personal privacy and confidentiality of all resident personal and medical records. The facility will strive to protect the resident's privacy regarding his or her accommodations, medical treatments, and personal care. Further review of the policy revealed access to resident personal and medical records [NAME] be limited to authorized staff and business associates. Observation, on 06/28/19 at 9:45 AM, revealed an unattended medication cart on, in front of a resident's room. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-28 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review and review of the Resident Assessment Instrument (RAI) Version 3.0 User Manual, it was determined the facility failed to ensure a discharge assessment was completed for one (1) of three (3) closed records reviewed (Resident #55). The findings include: Review of the RAI version 3.0 User Manual revealed Discharge Assessments must be completed when the resident is discharged from the facility and the resident is not expected to return within thirty (30) days. Closed record review revealed the facility admitted Resident #55 on 03/16/19 with diagnoses which included Anemia and Coronary Artery Disease. Review of the Nurses Notes, dated 04/29/19, revealed the resident was sent out to the hospital and admitted . However, further record review revealed the staff failed to complete a discharge Minimum Data Set (MDS) assessment after the resident was discharged from the facility. Interview with the MDS Coordinator, on 06/28/19 at 10:34 AM, revealed she expected a discharge MDS to be completed on all resident's who were discharged and the facility should have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, facility policy review, and review of the facility Haz Com Program, it was determined the facility failed to ensure four (4) of four (4) residents identified as residents who wandered remained as free of accident hazards, and risks as possible (Residents #162, #113, #132, and #95). Observation revealed there were four (4) vials of essential oils sitting on the nursing station out of eyesight of staff, and where residents would have access to them. Interview with Registered Nurse/400 hall Unit Manager on 6/27/19 at 11:35 AM revealed the unit housed four (4) wandering residents (Residents #162, #113, #132, and #95). The findings include: Review of the facility's Haz Com Program policy, revealed Copies of SDS's (Safety Data Sheets) for all hazardous chemicals to which workers are exposed or are potentially exposed will be kept in Maintenance Office. Workers can access SDS's by logging into Center Share. The Maintenance Director is responsible for reviewing the SDS's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$4,017 in federal fines across 1 penalty.
- $4,017 — penalty dated 2024-12-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to NATIONAL HEALTHCARE CORPORATION — 69 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 4.0 | -2.0 vs chain |
| Health inspection | 2 of 5 | 3.5 | -1.5 vs chain |
| Staffing | 4 of 5 | 3.5 | +0.5 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 68 homes this chain runs (chain average 4.0★, per CMS)
Showing 40 of 68; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
CMS ownership filings flag an owner of this facility as an investment firm. That’s a fact worth knowing about who ultimately profits from the home. Read the inspection and staffing record above on its own merits.
- VANGUARD GROUP INC — investment firm · 9.00% share · 5% Or Greater Indirect Ownership Interest
Source: CMS SNF ownership filings (PECOS). These flags are self-reported and undercount — federal auditors (GAO) and researchers find CMS captures only a fraction of true private-equity and REIT ties, so the absence of a flag on other homes is not proof they lack investor owners. How investor ownership affects care →
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| NHC/DELAWARE INC | Organization | DIRECT OWNERSHIP INTEREST | since 06/01/2000 |
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 11/08/2024 |
| VINCENT, BRANDON | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 08/19/2024 |
| NHC-OP LP | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2000 |
| BILLINGSLEY, DENISE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/19/2025 |
| CLOUSE, RICHARD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/16/2025 |
| DODSON, VICKI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2019 |
| KIDD, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/31/2023 |
| SHELLY, TIMOTHY | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 07/12/2024 |
| TURNER, TAMARA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/24/2015 |
| USSERY, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2000 |
| BLACKROCK INC | Organization | ADP OF THE SNF | since 01/20/2010 |
CMS files one row per role, so the 18 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in KY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kentucky Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 185093. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.