Sachem Center For Health And Rehabilitation
66 Central Street, East Bridgewater, MA 02333 · For profit - Corporation · 111 certified beds · (508) 378-7227 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 3 actual-harm citations
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $65,753 in federal fines (most recent 2025-04-04)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 33.5% | 16.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 8.5% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.8% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.6% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 2.8% | 15.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.0% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 33.4% | 15.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 18.0% | 19.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.1% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.6% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.0% | 21.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.9% | 21.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.4% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 87.3% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 31.7% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.1% | 11.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.84 | 1.88 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.47 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 144 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 95 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.0%CMS range 42.2–57.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 8.0–14.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 49.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.9%CMS range 5.9–14.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 111 beds and averages 74.8 residents a day — about 67% occupied, or roughly 36 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.57 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.51 on weekdays — 8% thinner on weekends. RN hours go from 0.64 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 13 most serious are shown; the remaining 28 are one tap away and print in full.
- Actual harm · Gcited before2025-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident at high risk for developing pressure ulcers received the necessary care, treatment, and services consistent with professional standards of practice, to promote healing and prevent new ulcers from developing for one Resident (#10) out of 18 sampled residents. Specifically, the facility failed to complete wound care as ordered, complete skin check/assessment as ordered, complete Norton Assessments as ordered, and to offload his/her heels, resulting in the worsening of a Stage 3 Pressure Ulcer (full thickness skin loss, exposing subcutaneous tissue, not bone, muscle, or tendon) to the coccyx (tailbone) and the development of a new Unstageable Deep Tissue Injury (DTI: depth of the tissue damage is obscured due to dark purple/maroon color-develops from intense and/or prolonged pressure) to the left heel. Findings Include: Review of the facility's policy titled Pressure Injury Risk Assessment, undated, indicated but was not limited to the following: -The purpose of a pressure injury risk assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect one Resident's (#33) right to be free from neglect. Specifically, for Resident #33, the facility failed to respond to requests for pain medications for at least 75 minutes for a Resident with a Stage 4 pressure injury (full thickness skin and tissue loss with exposed or directly palpable fascia, muscle tendon, ligament, cartilage, or bone) of the sacral region. Findings include: Review of the facility's policy titled Abuse, dated March 2023, indicated but was not limited to the following: -Neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. Resident #33 was admitted to the facility in April 2022 with diagnoses which included but were not limited to osteomyelitis (infection of the bone) and a Stage 4 pressure injury of the sacral region. Review of the most recent Minimum Data Set (MDS) assessment, dated 1/17/24, indicated Resident #33 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and observations, the facility failed to manage and effectively treat two Residents (#33 and #69), out of a total sample of 21 residents for pain. Specifically, the facility failed: 1. For Resident #33, to ensure staff provided requested as needed pain medication timely when the Resident had a 9 out of 10 pain level (based on a pain scale of 1-10 with 10 being the worst pain); and 2. For Resident #69, to implement Benzocaine spray (a topical anesthetic) when recommended to assist with pain during wound dressing changes of a Stage 4 pressure injury (full thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage, or bone) to the coccyx and a Deep Tissue Injury (DTI- pressure related injury to subcutaneous tissue under intact skin) to the left buttock. Findings include: Review of the facility's policy titled Administering Medications, undated, indicated but was not limited to the following: -Medications are administered in a safe and timely manner, and as prescribed. -Medication administration times…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure for one Resident (#9), out of a total sample of 19 residents with an alteration in skin integrity, specifically a Left Transmetatarsal Amputation (TMA-surgical procedure that removes the front part of the foot) received necessary treatment and services to promote healing. Specifically, the facility failed to monitor, assess, and identify wound deterioration and signs/symptoms of an infection until he/she was seen by the Wound Care Physician, and the clinical signs of infection were identified and a treatment implemented. Findings include: Review of the facility's policy titled Charting and Documentation, dated as last revised 7/2023, indicated but was not limited to the following:-The following information is to be documented in the medical record: observations, treatments performed, changes in the residents' condition, and progress toward or changes in the care plan goals and objectives.-Documentation of procedures and treatments will include care specific details including the assessment data and/or any unusual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure it provided an environment free of potential safety hazards for supervised residents who smoke, out of a total sample of 19 residents. Specifically, the facility failed:1. To ensure safe smoking practices were implemented for supervised residents who smoke; and2. For Resident (#58), to ensure the appropriate protective equipment was applied while smoking.Findings include:Review of the facility's policy titled Smoking Policy- Residents, revised July 2025, indicated but was not limited to:-The facility shall establish and maintain safe resident smoking practices.-The facility may impose smoking restrictions on a resident at any time if it is determined that the resident cannot smoke safely with the available levels of support and supervision.-Any resident with restricted smoking privileges requiring monitoring shall have the direct supervision of a staff member, family member, visitor or volunteer worker at all times while smoking.-Residents are not permitted to give smoking articles to other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-20 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and test tray results, the facility failed to ensure staff served palatable, attractive, and flavorful food at appetizing temperatures for two out of two test trays conducted. Findings include: Review of the facility's policy titled General Food Preparation and Handling, undated, indicated but was not limited to: -Food items will be prepared to conserve maximum nutritive value, develop and enhance flavor, and keep free of harmful organisms and substances. On 5/18/26 at 1:30 P.M., the Resident Council meeting was conducted with 18 residents in attendance. During the meeting the residents collectively expressed having ongoing food concerns, with specific complaints including the following: -The facility frequently used canned food for majority of food items; -Foods provided were not appealing, with 17 out 18 residents stating, You should see the appearance and It is terrible and has no taste. During an observation with an interview on 5/18/26 at 11:40 A.M., the surveyor observed the lunch tray line and noted the Mexican rice to be white in color.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and potential transmission of communicable diseases and infections. Specifically, the facility failed:1. For Residents #22 and #6, who were on enhanced barrier precautions due to wounds, to ensure staff wore appropriate personal protective equipment (PPE) while providing care;2. For Residents #11 and #9, to ensure proper infection control practices were maintained during a dressing change;3. For Resident #37, who was on contact precaution for Vancomycin Resistant Enterococcus Faecalis (VRE, a species of enterococcus bacteria that have developed resistance to the antibiotic vancomycin) to ensure staff wore appropriate PPE while providing care; and4. To ensure proper infection control practices were followed during the smoking activity. Findings include: Review of the facility's policy titled Precautions to Prevent Infection, revised 12/2023, indicated but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide care and services consistent with professional standards for one Resident (#5), out of a total sample of 19 residents. Specifically, the facility failed to implement a physician's order for a left-hand roll. Findings include:Review of Lippincott Manual of Nursing Practice 11th edition, dated 2019, indicated the following:- The professional nurse's scope of practice is defined and outlined by the State Board of Nursing that governs practice. Review of the Massachusetts Board of Registration in Nursing Advisory Ruling on Nursing Practice, dated as revised April 11, 2018, indicated:- Nurse's Responsibility and Accountability: Licensed nurses accept, verify, transcribe, and implement orders from duly authorized prescribers that are received by a variety of methods (i.e., written, verbal/telephone, standing orders/protocols, pre-printed order sets, electronic) in emergent and non-emergent situations. Licensed nurses in a management role must ensure an infrastructure is in place, consistent with current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-20 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to follow professional standards of practice for food safety and sanitation to prevent the potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to:-Ensure food items were properly dated and stored in the main kitchen; and-Ensure the main kitchen and food storage areas were maintained in a sanitary and safe condition. Findings include:Review of the 2022 Food Code by the United States Food and Drug Administration (FDA) indicated, but was not limited to: 3-305.11 (A) Except as specified in paragraphs (B) and (C) of this section, food shall be protected from contamination by storing the food (1) In a clean, dry location; (2) Where it is not exposed to splash, dust, or other contamination. 3-305.12 Food Storage, Prohibited Areas. FOOD may not be stored:(G)Under leaking water lines, including leaking automatic fire sprinkler heads, or under lines on which water has condensed;(I) Under other sources of contamination. 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-04 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the medication Metformin (diabetic medication) was discontinued per the Resident's request which had been documented in the Nurse Practitioner Progress Notes multiple times for one Resident (#65), out of a sample size of 18 residents, resulting in Resident #65 receiving 100 extra doses of Metformin. Findings include: Resident #65 was admitted to the facility in July 2024 with diagnoses which included: Type ll diabetes and diabetic neuropathy. Review of the Minimum Data Set (MDS) assessment, dated 2/18/25, indicated Resident #65 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS), indicating Resident #65 was cognitively intact. During an interview on 4/4/25 at 12:45 P.M., Resident #65 said he/she met with Nurse Practitioner (NP) #1, and requested he/she stop taking Metformin and NP #1 agreed. Resident #65 said it took two to three months for the nurses to take it off his/her daily medication list. Review of the Physician's Orders indicated Metformin HCI oral tablet 500 milligrams (mg), give one tablet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-04 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and test tray results, the facility failed to provide food to residents that was palatable and served at appetizing temperatures for both food and drinks for one of three test trays. Findings include: On 4/3/25 at 7:50 A.M., the surveyor requested a test tray, which left the kitchen at 7:47 A.M. The last tray was served off the meal cart at 8:16 A.M. The surveyor tested the tray with Medical Records Staff #1 with the following results: -Scrambled eggs were 111 degrees Fahrenheit (F). The eggs had a rubbery texture, were dry and cold. -Oatmeal was 119 degrees F, tepid (lukewarm) and pasty to taste. -Plastic cup of apple juice, which was served from the kitchen was 48.6 degrees F. It was not cold. -Milk carton 36.3 F. It was palatable and cold. -Cup of coffee served on the unit was 152.9 F. It was palatable and hot. During interviews with Residents after the completion of the breakfast meal pass on 4/3/25, the Residents made the following comments: -Resident #38 said he/she didn't like breakfast and sent it back, and he/she was given a couple of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-04 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, meal ticket review, and interview, the facility failed to ensure residents were receiving the correct therapeutic diets. Specifically, the facility failed to: 1. Ensure during tray service in main kitchen that the dietary aides calling out the diets off the meal tickets were including the resident specific therapeutic diets, including heart healthy, no salt added, and low concentrated sugar diets for three meals observed; and 2. Ensure the residents were being offered and choosing the correct therapeutic diet off the menu and the alternative menu. Findings include: 1a. Review of the therapeutic diets for 4/2/25 dinner meal included the following: -Heart Healthy: Pork loin, no garlic mushroom gravy, no salt added white rice, and no salt added zucchini and onions. -Low concentrated sweet: sugar substitute On 4/2/25 at 4:50 P.M. the surveyor observed the main kitchen dinner tray line service and made the following observations: -Dietary staff was only calling out resident's diets as regular, ground, or mechanical soft diets and not calling out the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-04 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure staff maintained accurate documentation for two Residents (#1 and #65), out of a total sample of 18 residents. Specifically, the facility failed: 1. For Resident #1, to ensure Medication Administration Records (MAR) and Treatment Administration Records (TAR) were accurate and reflected the administration of medications and treatments per physician's orders; and 2. For Resident #65, to accurately record the resident's weight in the medical record. Findings include: Review of the facility's policy titled Charting and Documentation, undated, indicated but was not limited to the following: -Documentation in the medical record will be objective (not opinionated or speculative), complete, and accurate. -Entries may only be recorded in the resident's clinical record by licensed personnel (e.g. registered nurse, licensed practical nurse, physicians, therapist, etc.) in accordance with state law and facility policy. Certified nursing assistants may only make entries in the resident's medical chart as permitted by facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · D2025-04-04 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the proper size mattress was on the bed for one Resident (#323), out of a sample of 18 residents. Specifically, the facility failed to ensure the Mattress Bolster/Extender (an object used to fill gaps between the mattress and footboard of a bed) was put on the bariatric (obesity) bed, leaving a gap of approximately 10 inches between the end of the mattress and the footboard with the metal bed frame exposed, leaving the Resident at risk for entrapment and/or injury. Findings include: Review of the facility's policy titled Bed Safety, undated, indicated but was not limited to the following: -The resident's sleeping environment shall be assessed by the interdisciplinary team, considering the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment. -To try and prevent death/injuries from beds and related equipment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-06 · tag F0946 — widespreadProvide training in compliance and ethics.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to provide their staff training on facility ethic standards, policies, and procedures. Findings include: Review of the Facility Assessment, dated May 2023, indicated but was not limited to the following: Staff training/education and competencies: - Throughout the year employees receive training and education on topics related to patient care and services. - Some trainings provided during general orientation is repeated at least annually. - Other topics are provided during the year based on Quality assurance performance improvement initiatives, ensuring regulatory compliance, best practices, clinical competencies and program development. The Facility Assessment failed to indicate ethics and compliance training were required in accordance with the regulations. Review of annual mandatory training content titled Round [NAME] Annual Education, dated 9/21/23, indicated the following trainings were mandatory for staff, included but were not limited to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Resident Council Minutes, resident and staff interviews, and policy review, the facility failed to ensure staff documented, addressed, and promptly resolved concerns brought forward during Resident Council Meetings held from 8/7/23 through 1/12/24. Findings include: Review of the facility's policy titled Resident Council, undated, indicated but was not limited to the following: - the purpose of Resident Council is to provide a forum for: discussions of concerns and suggestions for improvement, consensus building and communication between the residents and facility - a Resident Council response form will be utilized to track issues and their resolutions, the facility department related to any issues will be responsible for addressing items of concern Review of the Resident Council Meeting Minutes, dated 8/7/23, indicated but were not limited to the following: Nursing: - Nursing staff are often talking on their phones in their native language during care with residents. - Certified Nurse Assistants (CNAs) chatting very loudly in the halls with each other throughout…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on document review, policy review, and interviews, the facility failed to maintain a grievance process that supported the resident's right to formulate grievances anonymously and consistently document a resolution with acknowledgement. The total sample was 21 residents. Specifically, the facility failed to: 1. Have information on how to file a grievance in resident care and public areas and have forms accessible, so residents and/or visitors were able to anonymously notify the facility of their concerns; and 2. Document evidence of a concern of missing items being resolved with an acknowledged by the complainant for Resident #14. Findings include: Review of the facility's policy titled Administration, Grievance Policy, undated, indicated but was not limited to the following: - The facility will support the resident/responsible party to voice grievances/concerns regarding treatment, care, management of funds, lost articles and any violation of resident rights. - The resident/responsible party can bring forward their concerns verbally or by the written grievance process -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #9 was admitted to the facility in July 2019 with diagnoses including: multiple sclerosis (MS), dementia, and cognitive communication deficit. On 1/30/24 at 9:02 A.M., the surveyor observed Resident #9 sitting in a Broda chair (positioning chair) in his/her room with a closed left hand. The surveyor did not observe a brace or assistive device in the room or on the Resident. During an interview on 1/31/24 at 8:09 A.M., Nurse #9 said the Resident's left hand is contracted closed and is not usable. Review of the medical record for Resident #9 indicated but was not limited to the following: - Two licensed monthly summaries, completed on 1/8/23 and 3/3/23 respectively, indicated functional limitation related to contractures and limited range of motion (ROM) - Two Nurse Practitioner's (NP) notes, dated 2/6/23 and 4/3/23, respectively, indicated Resident had muscle rigidity, extremity stiffness, and contractures Review of the Resident's current care plans as of 1/31/24 failed to indicate the Resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #73 was admitted to the facility in December 2023 with diagnoses including Stage 3 pressure injury of the left buttock, weakness, and rhabdomyolysis (breakdown of skeletal muscle due to direct or indirect muscle injury). Review of the MDS assessment, dated 12/23/23, indicated Resident #73 had a BIMS score of 14 of 15, indicating he/she was cognitively intact. Review of Section M: Skin Conditions of the MDS assessment indicated the Resident had two stage 3 pressure ulcers/injuries on admission. The assessment also indicated Resident #73 was receiving pressure ulcer/injury care including the application of non-surgical dressings and ointments. Review of Resident #73's December 2023 Physician's Orders indicated the following: - Start Date 12/18/23: Left Buttock - Normal Saline Wash (NSW) + Calcium Alginate + Cover with Border Gauze Dressing every day shift and as needed (PRN). Review of the consultant Wound Physician's documentation, dated 12/26/23, indicated the following: - Stage 3 pressure ulcer of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review, the facility failed to ensure medications with a shortened expiration date upon opening were properly labeled once opened to prevent potential use of an expired medication in one medication cart out of five medication carts in use by the facility. Findings include: Review of the facility's policy titled Administering Medications, undated, indicated but was not limited to the following: - The expiration/beyond use date on the medication label is checked prior to administering. - When opening a multi-dose container, the date opened is recorded on the container. On [DATE] at 11:45 A.M., the surveyor inspected the medication cart side A on the Joppa unit and made the following observations: -Four tubes of Erythromycin (antibiotic) eye ointment opened, and in use, for different residents with no opened date. During an interview on [DATE] at 11:47 A.M., Nurse #9 said the eye drops are only good for 30 days once opened and has no way of knowing if the medication has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, policy review, and record review, the facility failed to ensure staff implemented infection prevention and control practices and policies. Specifically, the facility failed to: 1. Implement COVID-19 testing every 48 hours for all staff during a COVID-19 outbreak for 1 out of 5 sampled staff members; 2. Follow infection control standards during a medication pass, for Resident #66 and Resident #75; 3. Follow infection control practices during a wound dressing change for Resident #73; and 4. Appropriately utilize personal protective equipment (PPE) for residents on enhanced barrier precautions and transmission-based precautions for Resident #33. Findings include: 1. Review of the facility's policy titled Coronavirus Prevention and Control, dated as revised in January 2023, indicated if the facility identifies that the resident or staff member's first exposure occurred less than 2 days ago, then they should wait to test until 24 hours after any exposure and then test residents and staff at least every 48 hours on the affected unit until the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to maintain an effective training program, as indicated in their facility assessment. Findings include: Review of the Facility Assessment, dated as updated in May 2023, indicated but was not limited to the following: -Throughout the year all employees receive training and education on topics related to patient care and services. -Some training provided during general orientation is repeated at least annually. -Other topics are provided during the year based on Quality Assurance Performance Improvement (QAPI) initiatives, ensuring regulatory compliance, best practices, clinical competencies, program development, etc. Review of annual mandatory training content titled: Round [NAME] Annual Education, dated 9/21/23, indicated the following trainings were provided during the 9/21/23 mandatory in-service: -Abuse and Neglect; Resident Rights; Advance directives; Health Insurance Portability and Accountability Act (HIPAA) -ADL Training; Assisting with care;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation review and interview, the facility failed to provide their staff training in effective communication, as indicated by the Facility Assessment. Findings include: Review of the Facility Assessment, dated May 2023, indicated but was not limited to the following: Staff training/education and competencies: -Throughout the year employees receive training and education on topics related to patient care and services. -Some trainings provided during general orientation is repeated at least annually. -Other topics are provided during the year based on Quality assurance performance improvement initiatives, ensuring regulatory compliance, best practices, clinical competencies and program development. List of staff training, and competencies needed by staff type: Nurses and Certified Nurse Assistants (CNAs) and other: Communication - effective communications for direct care staff Review of annual mandatory training content titled: Round [NAME] Annual Education, dated 9/21/23, indicated but was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview, the facility failed to ensure staff attended and received education on the facility Quality Assurance and Performance Improvement (QAPI) program, as indicated in the Facility Assessment. Findings include: Review of the Facility Assessment, dated as updated in May 2023, indicated but was not limited to the following: -Throughout the year all employees receive training and education on related topics to patient care and services. -Some training provided during general orientation is repeated at least annually. -Other topics are provided during the year based on Quality Assurance Performance Improvement (QAPI) initiatives, ensuring regulatory compliance, best practices, clinical competencies, program development, etc. -List of staff training and competencies needed by staff type: -Nurses and Certified Nurse Assistants (CNAs), and Others: Quality Assurance Performance Improvement (QAPI). Staff educator or designee will educate facility staff on QAPI on hire Review of annual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0945 — failed to train staff on abuse prevention — patternInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation review and interview, the facility failed to ensure their staff were educated on infection control and prevention which included, training on standards, policies, and procedures for the facility's infection prevention and control program. Findings include: Review of the Facility Assessment, dated May 2023, indicated but was not limited to the following: Staff training/education and competencies: - Throughout the year employees receive training and education on topics related to patient care and services. - Some trainings provided during general orientation is repeated at least annually. - Other topics are provided during the year based on Quality assurance performance improvement initiatives, ensuring regulatory compliance, best practices, clinical competencies and program development. List of staff training, and competencies needed by staff type: Nurses and Certified Nurse Assistants (CNAs), and other: -Infection control - a facility must include as part of its infection prevention and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review and interview the facility failed to provide behavioral health trainings as required in accordance with their facility assessment. Findings include: Review of the Facility Assessment, dated May 2023, indicated but was not limited to the following: Staff training/education and competencies: - Throughout the year employees receive training and education on topics related to patient care and services. - Some trainings provided during general orientation is repeated at least annually. - Other topics are provided during the year based on Quality assurance performance improvement initiatives, ensuring regulatory compliance, best practices, clinical competencies and program development. List of staff training and competencies needed by staff type: Nurses and Certified Nurse Assistants (CNAs): Behavioral Health, including: Aggressive behaviors, Intrusive wandering, Self-destructive/self-injurious behaviors, coping mechanisms for unhealthy behaviors Nurses, CNAs, Activities and Social services:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and policy review, the facility failed to notify the physician and the Resident's responsible party about a change in condition, specifically a significant weight loss of 10.95% in one month, and to re-evaluate the potential need to alter the treatment plan for one Resident (#71), out of a total sample of 21 residents. Findings include: Review of the facility's policy titled Weight Measurement, dated as revised February 2022, included but was not limited to: - Residents with a weight variance of 5% more or less than the previous month will be re-weighed. - The charge nurse will notify the physician, responsible party and dietician when a 5% more or less variance is noted. Review of the facility's policy titled Change in a Resident's Condition or Status, undated, indicated but was not limited to the following: - Our facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition - The nurse will notify the resident's attending physician or physician on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review and interview, the facility failed to ensure staff implemented the facility's abuse policy for one Resident (#33), out of a total sample of 21 residents. Specifically, the facility failed to implement their policy for reporting and investigating an allegation of neglect for Resident #33 who was in pain and not administered pain medications for over an hour. Findings include: Review of the facility's policy titled Abuse, dated March 2023, indicated but was not limited to the following: -Any complaint of, observation of, or suspicion of resident abuse, mistreatment or neglect is to be thoroughly investigated and reported. -Neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. -Reporting timeline requirements for all allegations 2-hour requirement to report to the Department of Public Health and Local Law Enforcement. -Facility investigation will be completed within 72 hours of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and interview, the facility failed to ensure an allegation of neglect was reported for one Resident (#33), out of a total sample of 21 residents. Specifically, the facility failed to report an allegation of neglect to the State Survey Agency (Department of Public Health) for Resident #33, who was experiencing pain of a 9 (on a scale of 1-10 with 10 being the worst pain), and who was not administered pain medications for over an hour. Findings include: Review of the facility's policy titled Abuse, dated March 2023, indicated but was not limited to the following: -Any complaint of, observation of, or suspicion of resident abuse, mistreatment or neglect is to be thoroughly investigated and reported. -Neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. -Reporting timeline requirements for all allegations 2-hour requirement to report to the Department of Public Health and Local Law…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and interview, the facility failed to ensure staff implemented the facility's abuse policy for one Resident (#33), out of a total sample of 21 residents. Specifically, the facility failed to follow their policy for investigating an allegation of neglect for Resident #33 who was experiencing pain of a 9 (on a pain scale of 1-10 with 10 being the worst pain), and who waited over an hour for pain medication. Findings include: Review of the facility's policy titled Abuse indicated but was not limited to the following: -Any complaint of, observation of, or suspicion of resident abuse, mistreatment or neglect is to be thoroughly investigated and reported. -Neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. -Reporting timeline requirements for all allegations 2-hour requirement to report to the Department of Public Health and Local Law Enforcement) -Facility investigation will be completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, policy review, and interview, the facility failed to provide the resident and their representative with a summary of the baseline care plan for two Residents (#65 and #74), out of a total sample of 21 residents. Findings include: Review of the facility's policy titled Care plans - Baseline, dated as revised July 2023, indicated but was not limited to the following: - a baseline care plan will be developed and implemented to assure a resident's immediate care needs are met and maintained - a baseline care plan will be developed within 48 hours of the resident's admission The facility policy does not indicate that a summary of the baseline care plan is provided to the resident or their representative as required. 1. Resident #65 was admitted to the facility in December 2023 with diagnoses including: neurocognitive disorder with Lewy bodies, metabolic encephalopathy, anxiety disorder, unspecified psychosis, and type 2 diabetes mellitus. Review of the medical record included the most recent Brief Interview for Mental Status (BIMS) which indicated a score of 2 out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure one Resident (#60), out of a total sample of 21 residents, received care and treatment in accordance with professional standards. Specifically, the facility failed, for Resident #60, to administer scheduled pain medication as ordered. Findings include: Review of the facility's policy titled Administering Medications, undated, included but was not limited to the following: - Medications are administered in accordance with prescriber orders, including any required time frame. - Medication errors are documented, reported, and reviewed by the Quality Assurance and Performance Improvement (QAPI) committee to inform process changes and or the need for additional staff training. - If a dosage is believed to be inappropriate or excessive for a resident, or a medication has been identified as having potential adverse consequences for the resident or is suspected of being associated with adverse consequences, the person preparing or administering the medication will contact the prescriber, the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and interview, the facility failed to provide an activities program designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, for two Residents (#56 and #65), out of a total sample of 21 residents. Specifically, the facility failed: 1. For Resident #56, to provide an activities program that would meet his/her individual interests to enhance his/her quality of life; and 2. For Resident #65, to plan for or provide an activities program that would meet his/her individual interests to enhance his/her quality of life. Findings include: Review of the facility's policy titled Activity Program, undated, indicated but was not limited to the following: -Activity programs designed to meet the needs of each resident are available on a daily basis. -Our activity programs are designed to encourage maximum individual participation and are geared to the individual resident's needs. -Our activity programs consist of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate treatment and services to manage a contracture and prevent further potential complications in one Resident (#9) with muscular sclerosis, out of a total resident sample of 21 residents. Findings include: Resident #9 was admitted to the facility in July 2019 with diagnoses which included: multiple sclerosis (MS), dementia, and cognitive communication deficit. On 1/30/24 at 9:02 A.M., the surveyor observed Resident #9 sitting in a Broda chair (positioning chair) in his/her room with a closed left hand. The surveyor did not observe any brace or assistive device in the room or on the Resident. During an interview with observation on 1/31/24 at 8:09 A.M., the surveyor observed Nurse #9 assisting the Resident with his/her breakfast meal. The Resident's left hand was observed to be tightly closed with the arm lying across his/her upper abdomen. Nurse #9 said the Resident's left hand is contracted closed and is not usable. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and policy review, the facility failed to identify a significant weight loss of over 10% in one month and provide treatment and interventions to prevent further unprescribed, unplanned weight loss for one Resident (#71), out of a total sample of 21 residents. Findings include: Review of the facility's policy titled Weight Measurement, dated as revised February 2022, included but was not limited to: - All residents will be weighed at a minimum monthly - Residents with a weight variance of 5% or more or less than the previous month will be re-weighed. - The charge nurse will notify the physician, responsible party and dietician when a 5% more or less variance is noted. - The dietician will review the resident weight and make recommendations accordingly. - When a significant weight fluctuation of 5% more or less is noted, the resident will be weighed based on determination of the Interdisciplinary Team (IDT). - The resident plan of care will be updated accordingly.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure enteral nutrition and fluids provided via a percutaneous endoscopic gastrostomy tube (PEG, an opening into the stomach for delivery of nutrition and hydration) or gastrostomy tube (G-tube, a tube inserted into the stomach through which nutrition is provided) were provided in accordance with professional standards of practice and facility policy for two Residents (#74 and #48), out of a total sample of 21 residents. Specifically, the facility failed: 1. For Resident #74, to ensure enteral feedings were provided via PEG tube in accordance with physician orders; and 2. For Resident #48, to ensure enteral formula containers and water flush bags were labeled with the Resident's name, date and time hung, and initialed by staff members. Findings include: Review of the facility's policy titled Enteral Tube Feeding via Continuous Pump, undated, included but was not limited to: - The purpose of this procedure is to provide a guideline for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, policy review, and interview, the facility failed to ensure staff provided respiratory care in accordance with professional standards for one Resident (#16), out of a total sample of 21 residents. Specifically, the facility failed to ensure nebulizer equipment was changed weekly and stored in a sanitary manner. Findings include: Review of the facility's policy titled Administering Medications through a small volume (Handheld) Nebulizer, undated, indicated but was not limited to the following: -The purpose of this procedure is to safely and aseptically administer aerosolized particles of medication into the resident's airway. -When equipment is completely dry, store in a plastic bag with the resident's name and the date on it. -Change equipment and tubing every seven days. Resident #16 was admitted to the facility in August 2022 with diagnoses which included chronic respiratory failure with hypoxia, pleural effusion, and chronic obstructive pulmonary disease (COPD). Review of the most recent Minimum Data Set (MDS) assessment, dated 11/8/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-04-04 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to ensure a functional, safe, and clean environment. Specifically, the facility failed to ensure residents and/or staff properly dispose of cigarette butts in designated smoking receptacles. Findings include: Review of the Centers for Medicare & Medicaid Services (CMS) circular letter, dated November 10, 2011, titled Smoking Safety in Long Term Care Facilities indicated but was not limited to the following: -The Life Safety Code (NFPA 101, 2000 ed., 19.7.4) requires each smoking area be provided with ashtrays made of noncombustible material and safe design. -Metal containers with self-closing covers into which ashtrays can be emptied must be readily available. -The facility is obligated to ensure the safety of designated smoking areas which includes protection of residents from weather conditions and non-smoking residents from secondhand smoke. Review of the facility's policy titled Smoking Policy-Residents Version 2.0, undated, indicated but was not limited to: -This facility shall establish and maintain safe resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-02-06 · tag F0843 — widespreadHave an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to maintain in effect a written transfer agreement with one or more hospitals approved for participation under the Medicare and Medicaid program. Findings include: On 2/6/24, the surveyor requested written documentation for a transfer agreement with a hospital from the Administrator. During an interview on 2/6/24 at 11:29 A.M., the Administrator said he did not have a transfer agreement and the facility is not affiliated with any hospital. He said emergency medical services would bring a resident to the nearest hospital. At the time of exit, the facility had failed to produce a written transfer agreement between the facility and a hospital.
- No harm found · C2024-02-06 · tag F0844 — widespreadFollow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews and review of the Health Care Facility Reporting System (HCFRS-State agency reporting system), the facility failed to provide written notice to the State agency when a change in the facility's Director of Nursing (DON) occurred. Findings include: During an interview on 2/6/24 at 11:21 A.M., the Infection Preventionist said she was the DON from September to October 2023 and the current DON started in October 2023. The Infection Preventionist said the former administrator should have reported the changes in the DONs. Review of HCFRS indicated the last reported change in facility DON occurred on 6/26/23 but no changes indicated that that DON no longer worked for the facility beginning in September. Further review of HCFRS failed to indicate the State Agency was notified when the change took place for the previous DON in September 2023 and the current DON in October 2023. During an interview on 2/6/24 at 10:11 A.M., the Administrator said the changes in DON should have been reported in HCFRS when the changes occurred.
- No harm found · B2024-02-06 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure a Minimum Data Set (MDS) assessment was accurately completed to reflect the functional limitation status for one Resident (#9), in a total sample of 21 residents. Findings include: Resident #9 was admitted to the facility in July 2019 with diagnoses including: multiple sclerosis, dementia, and cognitive communication deficit. On 1/30/24 at 9:02 A.M., the surveyor observed Resident #9 sitting in a Broda chair (positioning chair) in his/her room with a closed left hand. During an interview on 1/31/24 at 8:09 A.M., Nurse #9 said the Resident's left hand is contracted closed and is not usable. Review of the medical record for Resident #9 indicated but was not limited to the following: - A licensed monthly summary, completed 1/8/23, indicated functional limitation related to contractures and limited range of motion (ROM) - A Nurse Practitioner's note, dated 2/6/23, indicated Resident had muscle rigidity, extremity stiffness, and contractures - A licensed monthly summary, completed 3/3/23, indicated functional limitation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$65,753 in federal fines across 3 penalties.
- $40,984 — penalty dated 2025-04-04
- $8,330 — penalty dated 2024-02-06
- $16,439 — penalty dated 2024-02-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AZURE HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 1.7 | +1.3 vs chain |
| Health inspection | 3 of 5 | 1.8 | +1.2 vs chain |
| Staffing | 2 of 5 | 1.8 | +0.2 vs chain |
| Quality measures | 2 of 5 | 2.0 | ≈ chain avg |
The other 5 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| OC SACHEM CENTER LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 03/18/2024 |
| LIEBERMAN, AZRIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/28/2023 |
| 66 CENTRAL PROPERTY LLC | Organization | ADP OF THE SNF | since 12/29/2023 |
| AMNH LLC | Organization | ADP OF THE SNF | since 03/18/2024 |
| AZURE HEALTHCARE MANAGEMENT AC LLC | Organization | ADP OF THE SNF | since 12/29/2023 |
| BAKER TILLY US LLP | Organization | ADP OF THE SNF | since 01/01/2025 |
| CENTRALIZED BUSINESS SERVICES LLC | Organization | ADP OF THE SNF | since 07/01/2022 |
| MED-NET COMPLIANCE LLC | Organization | ADP OF THE SNF | since 12/29/2023 |
| PC 66 CENTRAL ST LLC | Organization | ADP OF THE SNF | since 03/18/2024 |
| ASAKER, BAHIGE | Individual | ADP OF THE SNF | since 12/29/2023 |
| BROYDE, CHAIM | Individual | ADP OF THE SNF | since 03/18/2024 |
| FRIEDMAN, SAMUEL | Individual | ADP OF THE SNF | since 03/18/2024 |
| MANDEL, ABRAHAM | Individual | ADP OF THE SNF | since 03/18/2024 |
| NEWCOMB, MICHELLE | Individual | ADP OF THE SNF | since 03/18/2024 |
| SCHWARCZ, ELLIOT | Individual | ADP OF THE SNF | since 03/18/2024 |
CMS files one row per role, so the 16 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $15K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225322. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.