Caroline Nursing And Rehab
520 Kerr Avenue, Denton, MD 21629 · For profit - Limited Liability company · 87 certified beds · (410) 479-2130 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- about 21% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.8% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.3% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.9% | 0.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.5% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 21.5% | 22.8% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.0% | 2.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 24.7% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 11.2% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 94.6% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 5.9% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 31.2% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 38.1% | 13.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 6.7% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 22.8% | 80.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 22.6% | 21.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 15.8% | 9.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.57 | 1.33 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.22 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 137 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 69.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 75 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.9%CMS range 46.1–61.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 8.4–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 69.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 94.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.7–11.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 87 beds and averages 85.0 residents a day — about 98% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.05 hrs/resident/day on weekends vs 3.44 on weekdays — 12% thinner on weekends. RN hours go from 0.65 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 10 most serious are shown; the remaining 32 are one tap away and print in full.
- Potential for harm · Dcited before2026-03-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to provide activities of daily living (ADL) care by ensuring timely assistance with toileting. This is evident for 1 (Resident #96) of 7 residents reviewed for ADL care.The findings include: On 03/11/2026 at 9:49 AM, during investigation of Complaint 2656323, the surveyor interviewed the complainant and they stated that Resident #96 had contacted the local health department with concerns about care provided on 10/30/25. Review of the complaint showed that the resident reported s/he was left on the bedside commode for 2.5 hours this morning before staff responded to move him/her back. The Hoyer lifts are never charged. At 10:15 AM, review of the electronic medical record revealed that Staff #20 provided care to Resident #96 on the morning of the alleged incident; however, there were no entries in the treatment record or progress notes indicating that the resident had been left on the commode or required assistance. On 03/12/2026 at 9:30 AM, during interview, Staff #20 stated that Resident #96 had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the investigation of complaints, reviews of medical records, and interviews with staff, it was determined that the facility failed to 1) appropriately manage narcotic medications, and 2) give medications as ordered by a Physician. This was evident for 4 (Resident #4, #8, #9, and #12) of 14 residents reviewed during the complaint survey. The findings include: Controlled substances must be dispensed and administered exactly as prescribed by an authorized practitioner. Any alteration (e.g., changing dose form, splitting, compounding, or storing unused portions) must comply with federal law and institutional policy. [U.S Drug Enforcement Administration (DEA) Diversion Control Division-21 CFR part 1301 and 1304 ] Controlled substances shall not be pre-drawn, pre-split, or pre-prepared for later administration. Any partial tablet prepared for a single dose and not administered must be immediately and properly wasted. [State Nursing and Pharmacy Boards] 1) A portion of the investigation for complaint #2575219, conducted on 10/27/25 at 10:12 AM, revealed that Resident #4 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-29 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined that the facility failed to ensure the discharge of a resident was documented in the medical record that included the resident's status at the time of discharge and the reason for the discharge. This was identified for 1 (Resident #12) of 3 residents reviewed for discharge during the complaint survey.The findings include:On 10/27/2025 at 12:30 PM a review of Resident #12's medical record revealed: A Transfer/Discharge Report that include Resident #12's information of an admission date of 11/11/2023 and a discharge date of 09/23/2025 for transfer/discharge to an acute care hospital. However, further review of Resident #12's medical record revealed no indication of Resident's status or the reason for the transfer/discharge to the hospital. On 10/27/2025 at 1:25 PM during an interview, Staff #4 Registered Nurse (RN) stated if a resident had a change in condition, an assessment would be completed. An EInteract Change in Condition form is completed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-29 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Intakes, medical record review, and staff interview it was determined that the facility failed to 1) properly monitor a resident's status after a significant medication error, 2) Notify the physician before withholding a medication used to regulate blood sugar, and 3) ensure that a resident's medications were administered as ordered. This was evident for 2 (Resident #13 and #4) of 2 residents reviewed for medication administration during this complaint survey. The findings include: Insulin is used to regulate blood sugar levels. According to the American Diabetes Association, fast acting insulin begins to work about 15 minutes after injection, peaks in about one or two hours after injection, and lasts between two to four hours. Long-acting insulin takes 6 hours to reach the bloodstream, has no peak, and is effective for 36 hours or more. 1) On 10/27/2025 at 9:00 AM in review of Intake # 2634348, an anonymous source, expressed concerns related to medication errors. On 10/27/2025 at 11:20 AM, a review of the facility incident log provided by the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the investigation of complaints, record review, and staff interviews, it was determined that the facility staff failed to document the administration of medication in a resident's Medication Administration Record (MAR). This was evident for one (Resident #4) of the four residents reviewed for medication administration during the complaint survey.The findings include:A portion of the investigation for complaint #2575219, conducted on 10/27/25 at 10:12 AM, revealed that Resident #4 received Narcan (naloxone), a life-saving drug that can reverse an opioid overdose, on 7/29/25 due to a lethargic condition.A further review of Resident #4's progress note revealed that Staff #19 (Registered Nurse) documented on 7/29/25 at 1 PM: This nurse has made the clinical decision to Narcan resident once. However, there was no documentation for the medication in the MAR.During an interview with Staff #1 (Registered Nurse) on 10/27/25 at 1:03 PM, she stated that a resident who received Narcan should be documented in both the MAR and the progress note.In an interview with the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review and interview, the facility failed to ensure a resident's drug regimen was free from an unnecessary drug (Resident #1). This was evident for 1 of 4 residents reviewed during a complaint survey. The findings include: Review of Resident #1's closed medical record on 06/27/25 revealed that Resident #1 was admitted to the facility on [DATE] and suffers from Major Depression. On 12/05/24, Resident #1's physician instructed the nursing staff to administer the antidepressant, Lexapro, 5 mg, orally, to be given daily and to also administer Lexapro, 10 mg, orally, daily along with the 5 mg tablet to equal 15 mg daily. This was 2 different physician orders. Review of Resident #1's January, February, and March 2025 medication administration records revealed the nursing staff administer 15 mg of Lexapro daily. On 03/15/25, Resident #1's physician changed Resident #1's Lexapro order instructing the nursing staff to administer Lexapro, 20 mg, orally, every day for major depression.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-22 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, it was determined that the facility failed to ensure that all nursing staff had competency evaluations. This was evident for six (Licensed Practical Nurses #19, #40, #41, Geriatric Nursing Aides #42, #43, and #44) of the six randomly selected nursing staff reviewed for competencies. The findings include: The American Nurses Association defines nursing competence as an expected level of performance that integrates knowledge, skills, abilities, and judgment. A review of the employee training files on 11/19/2024 at 9:39 AM revealed the following: 1. Licensed Practical Nurse (LPN) #19 was hired in May 2023. No competency evaluation was found for LPN #19 for 2023. 2. LPN #40 was hired on 10/09/2023. No competency evaluation was found for LPN #40. 3. LPN #41 was hired on 8/11/2022. No competency evaluation was found for LPN #41 in 2023. 4. Geriatric Nursing Assistant (GNA) #42 was hired on 12/27/2017. There were documented competencies for 4/2021 and 3/2022, but no competencies evaluation for 2023 for GNA #42. 5. GNA #43 was hired on 1/28/2013.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-22 · tag F0800 — widespreadProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaint #MD00206921, complaint #MD00199493, resident interviews and staff interviews, it was determined that 1) the facility failed to provide sufficient food of adequate quality to meet residents' dietary needs and preferences which has the potential to affect all residents in the facility, and 2) the facility failed to ensure diabetic residents received snacks to meet their dietary needs which was evident in 1 (anonymous resident) of 3 Residents reviewed for meal accuracy during the recertification survey. The Findings Include: 1)On 11/12/2024 11:49 AM, in an interview with Resident#19, the resident stated that when he/she does not like the food served at the facility, he/she orders a salad or grilled cheese sandwich, but it was not always available. On 11/12/2024 01:52 PM, in an interview with an anonymous resident, the resident stated that residents were not provided with snacks. The resident also stated that some of the meals received were not the food choices on the menu that were filled out. On 11/13/2024 at 3:42 PM, in an interview with Resident #21, the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the kitchen tour and staff, it was determined that the facility failed to ensure that stored food items were labeled and were not expired. This deficient practice has the potential to affect all residents in the facility. The Findings Include: During the initial kitchen tour on 11/12/24 with the Food Service Director (FSD, Staff #12), the following deficient practices were revealed: On 11/12/24 at 9:23 AM, observation of the walk-in refrigerator revealed: a large open container of salsa was dated 8/12/2024 but also had a handwritten facility label of 9/28/2024; a large open container of sour cream best-by date of 10/22/2024; a 5lb bag of cubed potatoes unlabeled; a 2lbs of open pasteurized liquid eggs undated; and a bag of mixed salad open and undated. On 11/12/2024 at 9:30 AM, observation of the walk-in freezer revealed the following items that lacked labels and were not dated: a bag of frozen pork patty; a bag of frozen rib steaks; a bag of Salisbury steak; a bag of frozen meatballs; 2 open bags of hot dogs; a bag of unknown meat; a ripped open bag of potato tots; 2 corn…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-22 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, it was determined that the facility failed to ensure that all Geriatric Nursing staff had competency evaluations. This was evident for three (Geriatric Nursing Aides #42, #43, and #44) of the three randomly selected nursing staff reviewed for competencies. The findings include: The Center for Medicare and Medicaid Services requires that nurse aides receive at least 12 hours of in-service training annually. This training should cover topics such as dementia management, resident abuse prevention, and other topics relevant to maintaining competency in their role. A review of the employee training files on 11/19/2024 at 9:39 AM revealed the following: 1. Geriatric Nursing Assistant (GNA) #42 was hired in December 2017. There were documented competencies for 4/2021 and 3/2022, but no competencies evaluation for 2023 for GNA #42. 2. GNA #43 was hired in January 2013. Competency evaluations were found for 1/2020, 3/2021, and 3/2022, but no competency evaluation was documented for 2023 for GNA #43. 3. GNA #44 was hired in January 2023. No competency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 32 citations
- Potential for harm · E2024-11-22 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaints, observation, record review, and interview, it was determined the facility staff: 1) failed to revise and update resident care plans to reflect accurate and current interventions, and 2) failed to have timely care plan meetings with a resident and/or resident representative. This was evident for 6 (#38, #68, #63, #19, #37, #241) of 38 residents reviewed during a recertification/complaint survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. Care conferences are usually held on a regular basis, often quarterly, but can be scheduled more frequently if needed based on the resident's condition. The Minimum Data Set (MDS) is administered to all residents upon admission, quarterly, yearly, and whenever a significant change in an individual's condition occurs. It is a standardized assessment tool to comprehensively evaluate a resident's health status, functional abilities, and needs. It is the foundation for creating a personalized care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on an interview with a resident, a record review and interview with facility staff, it was determined that the facility failed to ensure comprehensive care plans were developed and implemented. This was evident for 3 residents (Resident #11, Resident # 57 and Resident # 247) out of 38 residents reviewed for developing the comprehensive care plans during the Medicaid/Medicare recertification survey. The findings include: 1)On 11/12/24 at 1:19 PM during the initial screening of the residents, Resident #11 stated that he/she does not participate in any activity within the facility and would like for activity staff to visit him/her in the room so that he/she can know about the kind of activity that he/she could be a part of. On 11/13/24 at 02:57 PM, the surveyor reviewed Resident #11's electronic records for an activity care plan. The care plan did not show any focus, goals or interventions for the resident's activity while in the facility. On 11/13/24 at 03:12 PM, in an interview with the Activities Director (Staff #6), she was asked about how activities were done with residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with the facility staff and residents, it was determined that the facility staff failed to provide an activities program to meet the needs and preferences of residents. This was evident for 1 (Resident #11) of 6 residents reviewed for activities during the Medicare/Medicaid Recertification survey. The findings include: On 11/12/24 at 1:19 PM, during the initial screening of the residents, Resident #11 stated that he/ she does not participate in any activity within the facility and would like for activity staff to visit him/her in the room so that he/she can know about the kind of activity that he/she could be a part of. On 11/13/24 at 03:12 PM, in an interview with the Activities Director (Staff #6), she was asked about how activities were done with residents who were bed-bound. She stated that she does one-on-one visits. When she was asked about the activities done with Resident #11, she stated that the facility has not yet started an activity with the resident and that she stated that the resident has not been getting activities except the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the medical record review, resident interview, and staff interview, it was determined that the facility failed to 1) ensure that a resident (Resident #244) received appropriate care regarding dysphagia by failing to supervise and/or assist with feeding, and additionally develop a care plan for dysphagia and 2) ensure adherence to the prescribed frequency and medication administration time (Resident #37, #14). This was evident for 3 (Resident #244, #37, #14) of 38 residents reviewed during the recertification/complaint survey. The findings include: Oropharyngeal dysphagia, also known as transfer dysphagia, is a condition that makes it difficult to move food or liquids from the mouth into the esophagus. 1)On 11/21/24 at 8:50 AM, a review of complaints revealed that Resident #244's family members reported they observed the resident in August 2022 with partially chewed food on his/her lap, stuck to the side of his/her face, and food stuck in the roof of his/her mouth. They also added that they removed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a complaint, observation, resident and facility staff interviews, and medical record review, the facility failed to prevent new pressure ulcers and document weekly skin and wound assessments for residents with pressure ulcers. This was evident for 1 (Resident # 246) out of 2 residents who were reviewed for pressure ulcer prevention and treatment during the recertification/complaint survey. The findings included: A pressure ulcer, also known as a pressure sore or decubitus ulcer, is any lesion caused by unrelieved pressure that results in damage to the underlying tissue. Pressure ulcers are staged according to their severity from Stage I (area of persistent redness), Stage II (superficial loss of skin such as an abrasion, blister, or shallow crater), Stage III (full-thickness skin loss involving damage to subcutaneous tissue presenting as a deep crater) or Stage IV (full thickness skin loss with extensive damage to muscle, bone or tendon). An unstageable pressure ulcer is a type of bed sore that occurs when full-thickness skin and tissue are lost, but the extent of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and interview, it was determined the facility staff failed to date and label oxygen administration equipment and maintain a nasal cannula in a sanitary manner to prevent potential infection . This was evident for 2 (#39, #74) of 3 residents reviewed for respiratory care during a recertification/complaint survey. The findings include: Oxygen (O2) therapy is a treatment that provides you with extra oxygen to breathe in. It is also called supplemental oxygen. It is only available through a prescription from your health care provider. A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) On 11/12/2024 at 10:18 AM, the surveyor observed Resident #39 lying in bed. The resident was wearing a nasal cannula (a device that delivers extra oxygen through a tube and into your nose) that was connected to a humidifier (water) bottle connected to an oxygen concentrator set at 3LPM (liters per minute). The LPM oxygen flow rate of 3 indicates that 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of employee records and interviews, it was determined that the facility staff failed to conduct performance reviews of Geriatric Nursing Assistants (GNAs) and Licensed Practical Nurses (LPN) at least once every 12 months. This was evident for 3 (GNA #42, #43, #44) and 2 Licensed Practical Nurses (#19, #41) of 6 randomly selected nursing staff records reviewed for annual training requirements during the recertification/complaint survey. The findings: On 11/19/20/24 at 9:39 AM, a review of randomly selected GNA's records revealed that GNA #42 was hired on 12/27/2017. Further review of his/her personal file failed to produce a record of his/her annual performance review. GNA #43 was hired in 2013, and GNA #44 was hired on January 2023, and their last documented evaluation was on 1/22. LPN #19 was hired on May 2023, LPN #40 on 10/9/2023, and LPN #41 in August 2022. There were no documented evaluations at the time of this record review. On 11/19/2024 at 3:47 PM, the surveyor requested copies of the annual evaluations for LPN #40, LPN#41, and GNA #44 from the Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined facility staff failed to remove expired medications and patient supplies. This was evident on 2 of 4 nursing units and a central supply room observed during a recertification/complaint survey. The findings include: On 11/19/2024 at 11:35 AM, B/C-Wing med room was reviewed for medication storage and labeling in the presence of B-Wing Unit Manager (UM #19). Surveyor found the following expired supplies in the med room: - Derma Daily Moisturizing lotion with Aloe Vera: lot #20668A, Expiration date 07/24 - Derma Daily Moisturizing lotion with Aloe Vera: lot # 20520A, Expiration date 6/24 UM #19 confirmed the findings and immediately removed the expired supplies from the med room. On 11/19/2024 at 11:50 AM, surveyor reviewed medication storage and labeling for B-Wing OMNICELL room in the presence of UM #19. OMNICELL is a smart medical storage unit equipped with sensors and technology to monitor inventory, track expiration dates, and streamline medication management. The following expired medications were found in the refrigerator in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of resident medical records, review of facility policy, and interview with facility staff, it was determined that the facility failed to ensure that 1) physician's order for appropriate infection control signage with a COVID-19 positive resident was implemented, 2) follow-up tests were conducted for residents exposed to COVID-19, and 3) failed to ensure that a resident known to be positive for Covid-19 was isolated upon readmission as the resident was readmitted directly into original room with roommate.This was evident for 1 resident(Resident #55) out of 2 residents reviewed for Isolation precautions during the recertification/complaint survey. The findings include: On 11/13/24 at 08:29 AM, during a tour of the facility, the Surveyor observed an Enhanced barrier precaution sign on room D-5 and observed that there were two residents in the same room. On the same day at 08:40 AM, the surveyor asked Licensed Practical Nurse (LPN #14) why the door sign was there. She stated that Resident #55 was on enhanced barrier precaution due to being positive for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-22 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the record reviews and interviews, and observations, it was determined that the facility failed to thoroughly investigate an abuse allegation. This is evident for 5 (Resident#232, #235, #63, #32, #7) of 38 residents reviewed during the recertification/complaint survey. The findings include: 1)On 11/13/23 at 3:30 PM, the surveyor reviewed one of the facility's incident reports, MD00198830. The incident report stated that Resident #235 reported to his/her family member that a same-gender staff had sexually assaulted him/her; the reporter described when they did a skin check on 10/20/2023, the incident occurred. The facility's investigation had a written statement from the nurse who conducted a skin assessment upon Resident #235's admission. Also, there were five written statements from staff: three Geriatric Nurse Aides, one other Licensed Practical Nurse, and one statement without the name of the person who wrote it. However, the facility's investigation did not have additional documentation to identify who was involved in this incident. Also, no interviews were documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a complaint, review of medical records, and staff interview, it was determined facility staff failed to notify a resident's representative when a resident had a medication change. This was evident for 1 (Resident #7) of 15 residents reviewed for complaints during a Recertification/Complaint survey. The findings include: On 11/20/2024 at 8:00 AM, a review of complaint #MD00193361 revealed Resident #7 was started on a new Medication (Mirtazapine, also known as Remeron) but facility staff failed to notify the Resident's Representative (RP). Mirtazapine is a medication used to treat depression and is sometimes used to help with sleep and to increase appetite for people who are not depressed. On 11/20/2024 at 8:24 AM, Review of Resident #7's clinical records revealed the resident was originally admitted to the facility on [DATE] and re-admitted on [DATE] with medical diagnoses that included but not limited to Major Depressive disorder, Alzheimer's disease, Dysphagia following Cerebral Infarction, Feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the facility self-report, record reviews, resident interview, and staff interviews, it was determined that the facility failed to ensure residents were free from verbal abuse. This is evident for 1(Resident #63) of 10 residents reviewed for abuse during the recertification/complaint survey. Findings include: On 11/15/2024 at 10:50 AM, a review of a Facility Reported Incident (FRI) submitted to the Office of Health Care Quality (OHCQ) revealed that, on 8/21/24 at 6:30 PM, Resident #63 was verbally abused by a Geriatric Nurse Aide (GNA), and that incident was reported to the facility by another resident's family member. The report revealed that the GNA stated to Resident #63 If you yell at me again, I am going to make you sit in that chair all night. The complainant stated that Resident #63 had been yelling to get into bed. On 11/15/2024 at 10:50 AM, a review of the initial FRI report form revealed that the facility's corrective action was the termination of the alleged perpetrator, Staff #38. A review of the Employee Status Change form confirmed her termination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and staff interviews, it was determined that the facility failed to timely report verbal abuse to the State Survey Agency and other agencies as required by law. This is evident for 1 (Resident #63) of 9 residents reviewed for facility reported incidents during the recertification/complaint survey. Findings Include: On 11/15/2024 at 10:50 AM, a review of a Facility Reported Incident submitted to the Office of Health Care Quality (OHCQ) revealed that a self-report for verbal abuse against Resident #63 was submitted to OHCQ on 8/22/2024 at 4:09 PM; however, this alleged incident was witnessed by another resident's family member who notified the supervisor of the incident on 8/21/2024 at 6:35 PM. On 8/21/24, it was alleged that Resident #63 was verbally abused by a Geriatric Nurse Aide (GNA). On 11/15/2024 at 11:50 AM, in a Nursing Home Administrator (NHA) interview, the NHA confirmed verbal abuse and as a result, Staff #38 was terminated on 8/23/2024. The surveyor asked the NHA about the reporting time for abuse to the State Agencies and she stated they notify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of the resident medical records and an interview with facility staff, it was determined that the facility failed to address a significant weight loss for the resident. This was evident for 1 (Resident #238) of 7 residents reviewed for nutrition during this survey. The findings include: During a review of complaints on 11/19/24 at 11:00 AM, it was noted that Resident #238 had significant weight loss from 8/05/22 (258.8 pounds via mechanical lift) to 8/18/22 (194.3 pounds via mechanical lift): 64.5 pounds, 24.9% loss, within 13 days. The following body weight was recorded on 9/02/22 as 198.3 pounds. A review of Resident #238's medical records on 11/19/24 at 11:15 AM revealed that the previous dietitian ( Staff #39) wrote a progress note on 8/29/22 as possible significant weight loss- requested reweigh. Recommendations: continue regular diet with mechanical soft/ honor food preferences as much as able/ encourage intake and assist as needed/ continue liquid protein/ re-evaluate weight when reweight is available. However, there was no additional documentation from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-10-11 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, it was determined that the facility staff failed to ensure access to the nurse call bell for residents who were totally dependent on nursing staff due to impaired mobility. This was evident for 4 (#73, #28, #22, #64) of 20 residents reviewed during the initial pool process. The findings include: 1) An observation was made of Resident #73 on 10/8/19 at 2:38 PM, the resident was sitting in a chair at the end of his/her bed, however, the call light was wrapped around the top right bed rail which was out of reach for the resident. Another observation was made of Resident #73 on 10/11/19 at 1:31 PM, the resident was sitting upright in bed and the call light was on the floor. At the time that the observation was made, Geriatric Nursing Assistant (GNA) #7 came in the room to pick up the resident's lunch tray and GNA #8 lowered the head of the bed for resident, however, neither staff person picked up the call light to place it within reach of the resident. During an interview with GNA #8, on 10/11/19 at 1:46 PM, it was revealed that s/he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-10-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to develop and implement infection control policies and procedures to prevent resident exposure to tuberculosis and childhood communicable diseases. This was evident for 5 (#13, #14, #15, #16, and #17) of 5 employee files reviewed for immunity of communicable diseases and screening for tuberculosis. The findings include: On 10/11/19 at 11:14 AM, a review of immunization records for Staff #13, #14, #15, #16, and #17 revealed that they did not provide proof of immunity to childhood communicable diseases. Review of tuberculosis screening revealed that Staff #13, #14, and #16 had two tuberculin skin test placed and read, however, there were no times to verify they were read within the 48 - 72 hour time frame as instructed on the manufactures instructions for Sanofi Pasteur Tubersol (https://www.fda.gov/files/vaccines%2C%20blood%20%26%20biologics/published/Tubersol-Package-Insert.pdf). During an interview with Infection Control Preventionist (ICP) #4, on 10/11/19 at 9:46 AM, she confirmed that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interview, and staff interview, it was determined that the facility failed to keep an alleged abuser away from the resident during the investigation. This was evident for 1 (Resident #31) of 3 residents reviewed for abuse. The findings include: Review of the facility reported incident investigation report on 10/9/19 at 2:30 PM, revealed that Resident #31 reported to Licensed Practical Nurse (LPN) #12 on 12/14/18 at 11:25 PM, that Geriatric Nursing Assistant (GNA) #11 had punched him/her in the arm. LPN #12 reported that GNA #11 was removed from resident's care immediately, however, a statement written by GNA #11 on 12/15/18, revealed documentation that she went into Resident #31's room and asked the roommate if he/she witnessed her punch the resident at any time, after she was informed that Resident #31 accused her of punching them. During an interview with Corporate Nurse #6 on 10/10/19 at 8:32 AM, it was revealed that GNA #11 was terminated for other reports of customer services issues. Corporate Nurse #6 was made aware of concerns. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-11 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview, it was determined that the facility failed to ensure that Minimum Data Set (MDS) assessments accurately reflected the residents status as evidenced by the failure to assess the presence of cracked teeth and failed to assess the use of a wanderguard device. This was found to be evident for one of one resident (Resident #55) reviewed for dental and one of six residents (Resident #4) reviewed for accidents. MDS is a federally-mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure that each resident receives the care they need. The findings include: 1) On 10/9/19 at 8:56 AM, Resident #55 was observed with a broken front tooth. On 10/9/19 at 2:54 PM, review of the medical record revealed an annual MDS assessment with an assessment reference date (ARD) of 6/15/19. Review of this assessment failed to reveal any dental issues being identified in Section L Oral/Dental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-11 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined that the facility failed to ensure the baseline care plan included instructions needed to provide effective and person-centered care of the resident that meets professional standards as evidenced by failure to include interventions for actual skin breakdown in the baseline care plan. This was found to be evident for one of three residents (Resident #135) reviewed for possible pressure ulcers. The findings include: On 10/10/19 review of Resident #135's medical record revealed the resident was admitted to the facility on [DATE]. Review of the primary care physician note, dated 10/4/19, revealed the following: .Pt [patient] has been bed bound for awhile and is unable to move self about. Pt has had a sore on [his/her] bottom for at least the last 2-3 yrs that comes and goes but never completely resolved . Review of a Weekly Skin Checks assessment, dated and signed by nurse (RN #19) on 10/4/19, revealed the following documentation: 1.8 x 2.0 x u…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined the facility 1) failed to follow a resident's care plan related to activities of daily living (ADL), 2a) failed to follow a resident care plan related to monitoring for psychotropic drug side effects, 2b) failed to develop and implement comprehensive, person-centered care plans with non-pharmacological approaches to care for a resident receiving psychotropic medication, and 3) failed to implement the use of fall mats as indicated in the resident's fall care plan. This was evident for one (Resident #132) of two residents reviewed for discharge; one (Resident #17) of five resident's reviewed for unnecessary medications; and one of six residents (Resident #64) reviewed for accidents. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) Resident #132's closed medical record was reviewed on 10/10/19 at 5:04 PM. Review of Resident #132's annual assessment with an assessment reference date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, it was determined that the facility failed to provide Activities of Daily Living (ADL) for a resident who required assistance from staff for bathing. This was evident for 1 (Resident #132) of 2 residents reviewed for discharge. The findings include: ADLs are activities that people perform every day such as, getting dressed, taking showers or baths, cooking, and eating. On 10/10/19 at 5:04 PM, Resident #132's closed medical record was reviewed and revealed that the physician documented in a discharge summary that the resident had initially been admitted to the facility for rehab after a fall with fracture and eventually had an amputation after multiple infections. Resident #132's annual assessment, with an assessment reference date of 1/11/19, was reviewed and revealed documentation that Resident #132 had diagnoses that included: absence of the right leg, below the knee, repeated falls, difficulty in walking and muscle weakness and documented that Resident #132 required assistance for bathing. Review of Resident #132's care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-11 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, family interview, record review, and staff interview, it was determined that the facility staff failed to provide activities for a resident who required individual activities in their room. This was evident for 1 (Resident #22) of 2 residents reviewed for activities. The findings include: During multiple observations of Resident #22 on 10/8/19, 10/9/19, and 10/10/19, at varying times, the resident was lying in bed on his/her back with no television or radio on. An interview with a family member on 10/9/19 at 11:01 AM, revealed that resident was in bed for most of the time, other than to go to physical therapy. The family member reported that resident would enjoy music groups. Medical record review on 10/11/19 at 9:00 AM, revealed an Activities care plan initiated on 5/8/19, with the interventions that staff would provide 1:1 visits of interest and listed music, social, and reading 6 times a month. Another intervention documented was that staff would provide a place to visit with family and friends as desired. The Activity Director (AD) Staff #10 was interviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
2) On 10/09/19 at 10:14 AM, Resident #4 was observed to be wearing a wanderguard. Review of the resident's medical record revealed diagnosis of dementia and delusions. A wanderguard is a device, that the resident wears like a braclet on either the writst or ankle, that alarms when the resident is within a certain distance from an exit. On 10/11/19 at 9:20 AM, review of the resident's medical record revealed orders to check the Wanderguard function every morning and to check the placement every shift. Both of these orders were in effect since June 2018. Review of the treatment administration record (TAR) revealed the order to Check Wanderguard function in the morning was scheduled for 6:00 AM indicating this check should be completed by the night shift nurse. Review of the October 2019 TAR failed to reveal documentation that the wanderguard function check had been assessed on October 6, 7 or 11, 2019. Review of the September TAR failed to reveal documentation that the wanderguard function check had occurred on September 7, 8, 22, or 23, 2019. On 10/11/19 at 10:09 AM, the nurse (LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interviews, it was determined that the facility staff failed to ensure that a resident's medication regimen was free from unnecessary medication by failing to ensure that 1) psychotropic medication prescribed as needed included the frequency the medication could be administered and 2) that the psychotropic order was limited to 14 days or had a specific duration, with rationale for an extended time period documented in the medical record, and 3) failed to monitor a resident for side effects related to the use of antidepressant medications. This was evident for 1 (Resident #17) of 5 residents reviewed for unnecessary medications. The findings include: On 10/11/19 at 12:32 PM, Resident #17's medical record was reviewed. Review of Resident #17's October 2019 MAR (medication administration record) revealed an order, Xanax (Alprazolam) tablet 0.5 MG (milligrams) by mouth as needed for anxiety, agitation, related to delusional disorders, generalized anxiety disorder, medication is not to have a stop date, do not put a stop date onto this order per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility failed to keep complete and accurate medical records as evidenced by having two conflicting Maryland Medical Order for Life Sustaining Treatment (MOLST) forms in the electronic health record. This was evident for 1 (Resident #83) of 3 closed records reviewed. The MOLST documents a person's wishes regarding cardiopulmonary resuscitation (CPR) and other life-sustaining treatments. The findings include: On [DATE] at 1:44 PM, review of Resident #83's closed electronic medical record revealed that Resident #83 had 2 physician signed MOLST forms. One MOLST was signed and dated [DATE] and documented Resident #83 elected Attempt CPR, indicating that, if cardiac and/or pulmonary arrest occurs, attempt CPR. The second MOLST was signed and dated [DATE] and documented that Resident #83 elected No CPR, Option B, Palliative and Supportive Care. Page 2 of the MOLST documented Resident #83's preferences that applied to other situations other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-05-18 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of employee files and interview with staff it was determined that the facility failed to have a system in place to ensure that all geriatric nursing assistants (GNA) and certified medicine aides (CMA) were able to demonstrate competency in skills and techniques necessary to care for residents This was evident for 7 of 15 GNA and CMA's records (#5, #6, #9, #10, #11, #12 and #13) selected for review. The findings include: A review of 13 GNA and 2 CMA employment files was completed. During the review it was noted that there was no skills competency checklists to be found in the records for staff #5, #6, #9, #10, #11, #12 and #13. The GNA's skills competency checklists are to be completed during orientation to demonstrate mastery of skills such as resident bathing, feeding, and transferring. The CMA's the list includes items such as administering eye drops or ear drops properly and knowing what medications can be crushed. Once each skill is demonstrated then the CMA/GNA's preceptor signs the checklist as completed and the new employee is available to work without the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-05-18 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that facility staff failed to initiate a Care Plan for a bowel regimen. This was true for 1 of 1 residents (#47) reviewed for bowel regimen. The findings include: A Care Plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. On 5/16/18 a review of Resident #47's medical record was initiated. A review of the record indicated the Resident had not had a bowel movement on 5/12/18 or 5/13/18. On 5/14/18 there was a notation indicating that the resident's stool was small. A review of the care plans did not reveal a care plan for bowel regimen (constipation). Observation of the resident on 5/14/18 at 12:33 PM revealed he/she was in bed because he/she had been given laxatives and was told not to get out of bed. The Resident had a physician's order for a Bowel Regimen- 1. MOM Suspension, 400mgm/30ml by mouth as needed, if no bowel movement for 48 hours. 2. Bisacodyl Suppository 10mgm after MOM. 3. Fleets enema 7-19 GM/118ml if no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-05-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record review and interview with facility staff, it was determined the facility failed to 1. apply Geri sleeves to the Bilateral Lower Extremities as ordered by the physician (#131) and 2. document a change in condition assessment (#81). This was evident for 2 of 37 residents reviewed. The findings include: Geri Sleeves- Breathable cotton blend Lycra that protects against skin tears. Review of Resident (#131's) medical record on 5/16/18 at 11 AM revealed a physician order dated 3/5/18 to apply Geri Sleeves to the BLU (Bilateral Upper Extremities) and BLE (bilateral Lower Extremities) at all times every shift except during care. During observations on 5/14/18 at 11am, 5/15/18 at 1pm, 5/16/18 at 9am and 5/17/18 at 3pm, the resident did not have the Geri sleeves on his/her lower extremities; however, the Treatment Administration Record was signed off that the Geri sleeves were applied. During interview with the Charge Nurse of D wing and the [NAME] President of Operations the finding was verified. 2) The facility failed to ensure that a nurse who assessed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-05-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility staff failed to complete an annual nutritional assessment following a significant weight loss. This was evident for 1 of 5 residents (#12) reviewed for nutrition during this annual survey. The findings include: Record review revealed Resident #12 weighed 130 lbs. on 8/9/17, 119 lbs. on 11/8/17, 116 lbs. on 2/7/18, and 114 lbs. on 5/9/18. This represents a 12.31% weight loss. On 3/2/18 the facility dietitian completed part of Resident #12's annual Minimum Data Set (MDS) assessment and answered question K0300 - Loss of 5% or more in the last month or loss of 10% or more weight in the last 6 months? -- answered Yes and not on prescribed weight-loss regimen. The annual 3/2/18 MDS assessment revealed the continued weight loss. The facility policy requires quarterly nutrition assessments to reassess resident's nutritional needs. The MDS is a federally-mandated assessment tool that helps nursing home staff gather information on each resident's strengths and needs. Information collected drives resident care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-05-18 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the physician's nurse practitioner failed to 1. document current medications accurately (Resident #1 and #55) and 2. have psychiatry visit notes available in a timely manner. This was evident for 3 of 37 residents reviewed in the final sample. The findings include: The psychiatric nurse practitioner visited Resident #55 on 5-15-18. The visit note listed Resident #55 on Zyprexa for delusions, Trazodone for insomnia and Remeron for depression. The Trazodone had been discontinued by the primary physician on 4-18-18 because it was causing urinary retention. Interview with the nurse practitioner on 5-18-18 at 9:23 AM confirmed the inaccurate medications on the visit note. This finding of incorrect medications listed was also was confirmed by Staff #1 on 5-16-18 at 9:00 AM. 2. Review of Resident #1's medical record on 5/18/18 at 11:52 AM revealed the resident's included Depakote Sprinkles DR 125mg 4 capsules 2x a day for mood stabilization ordered 5/8/18, a reduction from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-05-18 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interviews, it was determined that the facility staff failed to indicate a rationale for the continued use of a cognitive-enhancing medication for Resident #65. This was evident for 1 of 37 residents reviewed. The findings include: Review of Resident #5's medical record on 5/17/18 at 12pm, revealed a pharmacy consultation which documented the following: Note to attending physician/prescriber-resident is currently receiving therapy with Aricept. Most recent BIMS assessment shows a score of 3. Is therapy with Aricept still indicated? Aricept is a medication used to treat mild to moderate dementia caused by Alzheimer's disease. BIMS- is a (Brief Interview for Mental Status). 13-15 points: (the person is intact cognitively). 8-12 points: (the person is moderately impaired) 0-7 points: (the person is severely impaired). Continued review of the medical record revealed that the resident primary physician checked disagree- continue with RX (prescription) on 1/26/18; however, failed to document the rationale for the continuation of the medication.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-05-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review of facility documentation and interview with facility staff, it was determined that the facility failed to ensure and/or maintain accurate medical records for residents (#31 and #65). This was evident for 2 of 37 residents reviewed in the final sample. The findings include: The facility failed to clarify the diagnosis for a resident (#31) receiving Remeron. 1. Review of Resident #31's medical record on 5/17/18 at 2:30 PM revealed a Medication Management assessment dated [DATE] and 5/15/18 by the Nurse Practitioner documenting the resident was receiving Remeron 15mg at bedtime for depression/appetite. Continued review of the medical record revealed a physician order dated 4/17/18 to administer Remeron 15mg at bedtime for insomnia. Remeron is an antidepressant medication used to treat depression. During interview with the Charge Nurse on 5/17/18 at 3pm s/he verified the findings. 2. During medication observation on 05/16/18 at 9am, CMA #1 (Certified Medication Aide) administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to KEY HEALTH MANAGEMENT — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.6 | +0.4 vs chain |
| Health inspection | 2 of 5 | 1.4 | +0.6 vs chain |
| Staffing | 2 of 5 | 1.9 | +0.1 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 6 homes this chain runs (chain average 1.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CAROLINE OPERATIONS HOLDCO LLC | Organization | DIRECT OWNERSHIP INTEREST | since 08/01/2022 |
| MD2 INVESTORS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 08/01/2022 |
| HIRTH, YECHIEL | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2022 |
| CAROLINE PROPERTY HOLDCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 08/01/2022 |
| FISHER YOHN, CARLA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/19/2024 |
| HOWARD, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2022 |
| KEY HEALTH MANAGEMENT LLC | Organization | ADP OF THE SNF | since 08/01/2022 |
| AUSCH, SARA | Individual | ADP OF THE SNF | since 08/01/2022 |
| EISEN, MENASHE | Individual | ADP OF THE SNF | since 08/01/2022 |
| KLEIN, YEHUDIS | Individual | ADP OF THE SNF | since 08/01/2022 |
| PERLSTEIN, BARRY | Individual | ADP OF THE SNF | since 08/01/2022 |
| SCHLUSSEL, NAFTALI | Individual | ADP OF THE SNF | since 08/01/2022 |
CMS files one row per role, so the 19 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.5M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215083. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.