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Hartley Nursing And Rehab

1006 Market Street, Pocomoke City, MD 21851 · For profit - Limited Liability company · 73 certified beds · (410) 957-2252 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citation — no harm found (F0605) — cited Aug 20191 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
305 10th St., Suite 101 · (410) 912-6167 · Call to confirm hours
Pharmacy
305 10th St Ste 103 · (410) 957-9030 · Call to confirm hours
Grocery
132 Newtone Blvd · (410) 957-3236 · Call to confirm hours
Park
712 Walnut St · (410) 922-8112 · Typically dawn to dusk
Place of worship
1200 Lynnhaven Dr · (410) 957-2858

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.8%20.4%15.4%typical
Long-stay residents who lose too much weight7.4%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder1.3%0.5%0.9%worse
Long-stay residents with a urinary tract infection0.9%1.5%2.0%better
Long-stay residents with depressive symptoms34.0%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.8%2.4%3.3%better
Long-stay residents whose ability to walk worsened25.3%22.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication10.3%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine97.0%96.6%95.3%typical
Long-stay residents with pressure ulcers2.6%5.9%4.7%better
Long-stay residents with worsening bladder/bowel control18.2%25.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table7.4%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication2.7%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine94.8%80.6%79.4%better
Short-stay residents rehospitalized after admission20.2%21.0%22.6%better
Short-stay residents with an outpatient ER visit17.2%9.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.911.331.67worse
Long-stay outpatient ER visits per 1,000 resident days1.061.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 120 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.9%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
72.3%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 72.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 47 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.9%CMS range 26.6–41.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.8–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge74.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge68.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.4–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.071.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.64
RN hours/ resident / day
0.90
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.47
Total nurse hours/ resident / day
0.44
RN hoursweekends
41.3%
Total nursing turnover
27.3%
RN turnover

How full it usually is: this home is certified for 73 beds and averages 65.7 residents a day — about 90% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.47 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.65 on weekdays — 17% thinner on weekends. RN hours go from 0.72 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2026-01-23)
9
at the previous standard inspection (2024-07-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2019-08-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview with residents and facility staff, and review of residents' medical records, facility policy, and facility quality assurance and performance improvement (QAPI) material, it was determined that the facility failed to have an effective system in place to prevent cognitively-impaired residents from leaving the facility without adequate supervision. This was evident by the facility's failure to: 1) monitor wander guard placement on Resident #59's person and wheelchair, 2) perform an investigation into Resident #59's first elopement attempt on 9/7/18, 3) prevent Resident #59's second elopement on 10/4/18 for almost 40 minutes in the middle of the night, 4) perform and document staff education following either elopement, and 5) secure or monitor the front door during nighttime hours. This was true for 1 (Resident #59) of 8 residents reviewed for elopement. Elopement is the act of a resident leaving the facility unattended when the resident is physically, mental, or cognitively impaired to the extent that s/he is not safe unaccompanied. A wander guard is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that the facility failed to develop and implement comprehensive care plans for the use of 1) oxygen (O2) therapy and 2) cardiac medications. This was evident for 4 (Residents #45, #62, #53 and #2) of 23 residents reviewed for care planning during the recertification survey. The findings include: A care plan is a guide that addresses the unique needs of each Resident. It is used to plan, assess, and evaluate the effectiveness of the Resident's care. The care plan consists of focus, goal and interventions. 1a. On 1/14/2026 at 10:30 AM, during the initial tour of the facility, Resident #45's O2 concentrator was found turned off with tubing on the floor, under the bed. On 1/14/2026 at 10:39 AM, Unit Manager (UM #2) was informed of the findings and confirmed that Resident #45 was currently on O2 therapy. On 10/16/2025 at 10:45 AM, during an interview with the Director of Nursing (DON), she stated that resident's care plan was initiated by the UM and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to provide necessary respiratory care services by failing to label oxygen administration equipment. This was evident for 4 (Resident #57, #53, #62 and #45) of 4 residents reviewed for respiratory care during the recertification survey. The findings include: Oxygen (O2) therapy is a treatment that provides a person with extra O2 to breathe in. It is also called supplemental O2. A nasal cannula is a thin, flexible tube that delivers O2 through the nose. A humidifier in O2 therapy is a device that adds moisture to dry, concentrated O2 to prevent drying and irritation of a patient's nasal passages, throat, and lungs. These humidifiers typically consist of a bottle filled with water that attaches to an O2 concentrator. On 1/14/2026 at 9:47 AM, during the initial tour of the facility, Resident #57 was observed in bed receiving O2 therapy via nasal cannula (NC), both the tubing and the humidifier bottle were unlabeled. On 1/14/2026 at 9:53 AM, Resident #53 was also observed using unlabeled tubing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-23 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on a review of staffing sheets and interview, it was determined that the facility failed to ensure a registered nurse (RN) was on duty of at least 8 consecutive hours, 7 days a week. This was evident for 2 of 23 days reviewed during the recertification survey and has the potential to affect all residents. The findings include: On 1/20/2026 at 10:14 AM, a review of the staffing sheets revealed that no RN worked during the 7-3 and 3- 11 shifts on Sunday, January 4, 2026, or the 3-11 shift on Saturday, January 10, 2026. On 1/21/2026 at 12:22 PM, in an interview with the Director of Nursing (DON), she confirmed that although she was the on-call RN on January 4, she was unable to fulfill her duties due to personal reasons. On 1/21/2026 at 12:34 PM, the Assistant Director of Nursing (ADON) confirmed she was the on- call RN on January 10 but did not report to the facility. Both the DON and the ADON have been notified of these concerns.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to store and prepare food in a manner that maintained professional standards of food service safety. This practice had the potential to affect all residents eating food prepared in the facility's kitchen. The findings include:During the initial tour of the kitchen conducted on 01/14/2026 at 9:40 AM, the Surveyor and Food Service Director observed multiple food items stored in the dry storage area that were opened and undated or had illegible labeling. The food items were identified as follows: 2 packs of ziti noodles, opened and undated; 2 packs of elbow noodles, opened and undated; 1 pack of egg noodles, opened with illegible labeling; 2 packs of egg noodles, opened and undated; 1 pack of spaghetti noodles, opened and undated; 1 box of egg noodles, opened with no expiration or open date; 1 bag of toasted oats cereal, opened and undated; and 1 bag of crisp rice cereal, opened and undated.During a continued tour of the kitchen, the Surveyor and Food Service Director observed food items stored in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to notify the Physician and Resident Representative (RP) of the residents' change in condition. This was evident for 2 (Resident #5 and Resident #57) of 4 residents reviewed for hospitalizations during the recertification survey. The findings include: 1. On 1/22/26, review of Resident #5's clinical record revealed that the resident was transferred to the hospital on 1/6/26 following a change in condition and returned to the facility on 1/14/26. There was no documentation in the clinical record to verify that the physician was notified of Resident #5's change in condition on 1/6/26. Further review of Resident #5's clinical record revealed a late entry nursing progress note dated 1/7/26 that was entered into PointClickCare (PCC), the facility's electronic medical record system, on 1/15/26. The progress note revealed that Resident #5 had a change in mental status and abdominal pain and was sent to the emergency room for evaluation and treatment; however, the note did not include documentation to show that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, it was determined that the facility failed to provide clean, comfortable and homelike environment for residents. This was evident for 2 (Resident #1 and Resident #48) during an initial tour of the facility. 1.On 1/14/26 at 10:25 AM during rounds the surveyor observed Resident #1 lying in bed with a wheelchair at the bedside. The resident stated that his/her bathroom door was locked for weeks and he/she could only use the bathroom when a staff member was present. The surveyor tried to open the bathroom door, but it was locked. Also, on the floor next to the wall facing the resident were several items. The items included a pair of wheelchair foot-rests, and a cardboard box containing personal items such as shoes and clothing.The surveyor informed Staff LPN #7 of the concerns and Staff LPN #7 accompanied the surveyor to Resident #1's room and confirmed the findings. Staff LPN #7 stated that the bathroom door was locked to protect the resident from falls. She also stated that the items on the floor should not be there and that she would have them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined the facility failed to review and revise the interdisciplinary care plans as changes in residents' treatment occurred. This was evident for 2 (Resident #3 and Resident #7) of 23 residents reviewed for care planning. The findings include:1. On 01/21/26 at 12:27 PM a review of Resident's #3 medical record revealed that on 12/23/25 the resident acquired an Arterial Ulcer to the Right Heel. The current treatment order for the ulcer is as follows: Cleanse Right Heel Arterial Ulcer with wound cleanser/normal saline. Apply calcium alginate, Medi honey to base of wound and secure with ABD and rolled gauze daily every evening shift - Start Date: 01/15/26Further review of the resident's medical record revealed that on 11/20/25 upon admission, a care plan was initiated which stated that the Resident #3 has potential for pressure ulcer development.The medical record failed to reveal that Resident #3's care plan was reviewed and revised to include the presence of an actual Arterial Ulcer. Further, there were no interventions in place to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, it was determined that the facility failed to ensure that resident received treatment for a rash present since admission. This was evident for 1 (Resident #9) of 23 residents reviewed during the recertification survey. The findings include: Nystatin powder is a prescription medicine designed to treat skin infections caused by fungus or yeast. On 1/15/2026 at 8:59 AM, Resident #9 was observed with redness on the chest and confirmed the condition existed since admission. On 1/22/2026 at 6:18 PM, a review of Resident #9's medical record indicated an admission of 12/3/25 and a BIMS (Brief Interview for Mental Status) score of 15 which indicated intact cognitive function. A review of the skin treatment order written on 12/3/25 indicated: Nystatin External Powder 100000 UNIT/GM (Nystatin (Topical)) Apply to abdominal folds topically four times a day for yeast rash. However, no treatment was ordered for the chest/breast area.A review of the progress notes revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that the facility failed to ensure that nursing staff received competency evaluations upon hire and annually thereafter. This was evident for 3 (Geriatric Nurse Assistant GNA #8, Registered Nurse RN #9 and Licensed Practical Nurse LPN #12) of 5 randomly selected nursing staff reviewed for staff competency during the recertification survey.The findings include: Nursing competence is defined by the American Nurses Association as an expected level of performance that integrates knowledge, skills, abilities, and judgment. On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator. On 1/21/2026 at 8:27 AM, a review of the nursing employee records revealed the following: 1. GNA #8 was hired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews, it was determined that the facility failed to ensure that a recommendation by the consulting pharmacist was followed and documented on the resident's record. This was evident for 1 (Resident #11) of 5 residents reviewed for pharmacy recommendations. The findings include:On 1/20/26 at 11:45 AM a review of Resident #11's medical record revealed that the resident was receiving the medication Polyethylene Glycol Powder 17 gram by mouth daily for Constipation. Start Date: 09/22/25.Further review of the medical record revealed a recommendation by the facility's consulting pharmacist dated 8/01/25 with the following information Polyethylene glycol powder. Please add to mix 4 to 8 ounces of water or non-carbonated beverage of choice. The recommendation was reviewed and signed by the resident's physician on 8/11/25 with a note AGREE: Please write orders.A review of Resident #11's Medication Administration Record (MAR) revealed that from 09/22/25 to 01/20/25, the resident received the medication daily. The MAR did not contain documentation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2026-01-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that the facility failed to use appropriate infection control practices such as 1) improper use and care of oxygen administration equipment, 2) improper storage of clean linens, and 3) inadequate infection surveillance. This was evident for 1) 1 (Resident #45) of 1 resident, 2) 1 of 1 laundry observation, and 3) 9 of 9 months of infection surveillance reviewed during the recertification survey.The findings include: 1) Oxygen (O2) therapy is a treatment that provides a person with extra O2 to breathe in. It is also called supplemental O2. A nasal cannula is a thin, flexible tube that delivers O2 through the nose. On 1/14/2026 at 10:30 AM, during the initial rounds of the facility, Resident #45's O2 concentrator was found turned off with the nasal cannula resting on the floor under the bed. On 1/14/2026 at 10:39 AM, Unit Manager (UM #2) was informed of the finding and verified this observation. He/she confirmed that nasal cannulas not in use should be stored in a clean plastic bag. On 10/16/2025 at 10:45 AM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to collect all the information required for monitoring antibiotic stewardship. This was evident for 9 of 9 months of antibiotic logs reviewed during the recertification survey. This deficient practice has the potential to affect all residents in the facility.The findings include:Antibiotic stewardship requires a facility to develop and implement policies, procedures and/or protocols to ensure residents who need antibiotics are treated appropriately. This is to reduce the risk of residents having adverse reactions to antibiotics, receiving them unnecessarily and/or developing antibiotic-resistant organisms. A facility-wide process must be in place to monitor the use of antibiotics so the results/feedback can be reported to nursing staff and prescribing clinicians.On 1/20/2026 at 7:10 PM, a review of the antibiotic surveillance logs from May 2025 to January 2026 revealed significant inconsistencies. Logs lacked critical data, including onset dates, room numbers, antibiotic order, diagnosis, ordering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to screen, offer and educate the residents or the Responsible Parties (RP) of risks and benefits of pneumococcal vaccines and flu vaccines. This was evident for 4 (Resident #62, #57, #45 and #9) of 5 residents randomly reviewed for immunizations. The findings include: According to Centers for Disease Control (CDC), flu vaccine is an annual injection (or nasal spray) recommended for everyone 6 months and older to protect against influenza, while pneumococcal vaccines prevent serious bacterial infections causing pneumonia, meningitis and sepsis. On 1/21/2026 at 1:08 PM, a medical record review revealed the following:- Resident #62: admitted [DATE], the record lacked evidence that the pneumococcal vaccine was offered upon admission or thereafter.- Resident #57: Originally admitted [DATE] with a recent readmission on [DATE]; the record lacked evidence that pneumococcal and flu vaccines were offered. While the Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to offer and provide required education regarding the benefits, risks, and potential side effects of COVID-19 vaccine to residents and staff. This was evident for 3 (Registered Nurse RN #10, Geriatric Nurse Assistants GNA #10 and #11) staff members and 4 (Resident #57, #45 and #9) of 5 residents randomly reviewed for immunizations. The findings include: According to Centers for Disease Control (CDC), COVID-19 vaccines are recommended for individuals aged 6 months and older to protect against severe illness, hospitalization, and death. These vaccines work by training the immune system to recognize and fight the virus, with protection decreasing over time, making updated doses necessary especially for high risk groups.A) 01/20/2026 at 10:15, the surveyor requested 5 random employee health records, however, the Assistant Director of Nursing/Infection Preventionist Nurse (ADON/IP) stated, we don't require immunization for staff,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide evidence that nursing staff have received required training on abuse prevention, neglect, and exploitation upon hire and annually. This was evident for 5 (Geriatric Nurse Assistant GNA# 8, #11, #10, Registered Nurse RN #9, and Licensed Practical Nurse LPN #12) of 5 randomly selected nursing staff reviewed for annual training requirements during the recertification survey. The findings include: On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator. On 1/21/2026 at 8:27 AM, a review of the nursing employee records revealed the following: 1. GNA #8 (hired 2/23/24): Completed a 7-item abuse quiz, however, the completion date was not recorded.2. GNA #11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0944 — isolated
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide Quality Assessment and Performance Improvement (QAPI) training to staff. This was evident for 5 (Geriatric Nurse Assistant GNA# 8, #11, #10, Registered Nurse RN #9, and Licensed Practical Nurse LPN #12) of 5 randomly selected nursing staff reviewed during the recertification survey. The findings include: QAPI is a Centers for Medicare and Medicaid (CMS) program that merges proactive Performance Improvement (PI) with reactive Quality Assurance (QA). It requires nursing homes to use data-driven, systematic approaches to improve quality of care, resident safety, and overall quality of life. On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0945 — failed to train staff on abuse prevention — isolated
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide mandatory infection prevention and control training to staff upon and hire and routinely thereafter. This was evident for 5 ( Geriatric Nurse Assistant GNA# 8, #11, #10, Registered Nurse RN #9, and Licensed Practical Nurse LPN #12) of 5 randomly selected nursing staff reviewed during the recertification survey. The findings include:On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator.Guideline #16 of the facility's Infection Prevention and Control Program Policy (reviewed/ revised 1/7/25) indicated the following: Staff Education a. All staff shall receive training, relevant to their specific roles and responsibilities, regarding the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0946 — isolated
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide compliance and ethics training to staff. This was evident for 5 ( Geriatric Nurse Assistant GNA# 8, #11, #10, Registered Nurse RN #9, and Licensed Practical Nurse LPN #12) of 5 randomly selected nursing staff reviewed during the recertification survey. The findings include: On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator. On 1/21/2026 at 8:27 AM, a review of the nursing employee records revealed no evidence of compliance and ethics training for the following staff members. 1. GNA #8 (hired 2/23/24)2. GNA #11 (hired 11/1/22)3. GNA # 10 (hired 3/19/25)4. RN #9 (hired 10/10/23)5. LPN #12 (hired 1/29/24) On 1/21/2026 at 11:19 AM, the DON and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide the required 12 hours of annual in-service training for nurse aides. This was evident for 3 Geriatric Nurse Assistants (GNA# 8, #11, and #10) of 3 randomly selected GNAs reviewed for trainings during the recertification survey. The findings include: On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator. On 1/21/2026 at 8:27, a review of the employee records revealed no evidence of training on file for the following GNAs: 1. GNA #8 (hired 2/23/24)2. GNA #11 (hired 11/1/22)3. GNA # 10 (hired 3/19/25) On 1/21/2026 at 11:19 AM, the DON and the ADON/IP Nurse/ Staff Educator were notified and acknowledged these findings. The ADON/IP Nurse/ Staff Educator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-23 · tag F0949 — failed to train staff on dementia and abuse — isolated
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide the mandatory behavioral health training program for all staff members upon and hire and annually. This was evident for 5 ( Geriatric Nurse Assistant GNA# 8, #11, #10, Registered Nurse RN #9, and Licensed Practical Nurse LPN #12) of 5 randomly selected nursing staff reviewed during the recertification survey. The findings include: On 1/16/2026 at 9:11 AM, during an interview with Staff #1, he/she stated that the Assistant Director of Nursing or Infection Preventionist (ADON/IP) Nurse serves as the facility's official Staff Educator. He/she added that staff training upon hire and annually was a collective effort involving the Director of Nursing (DON), the Nursing Home Administrator (NHA), and the ADON/IP Nurse/Staff Educator. On 1/21/2026 at 8:27 AM, a review of the nursing employee records revealed: 1. GNA #8 (hired 2/23/24): No evidence of training on file.2. GNA #11 (hired 11/1/22): Completed a Dementia Overview on 10/21/25; however, there was no evidence of training upon hire or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-29 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint review, medical record review and interviews, it was determined the facility staff failed to ensure home health services and community referrals were in place at discharge for a resident (Resident #2). This was evident for 1 of 4 residents reviewed for community discharge during a complaint survey.The findings include: Review of Resident #2's medical record on 10/27/25 for complaint 337322 related to the Resident's discharge on [DATE] revealed the Resident was admitted to the facility in March 2022 for rehabilitation following hospitalization. Further review of Resident #2's medical record revealed on 8/15/24 the facility received a Denial of Continued Nursing Facility Services based on patients' needs and documentation, patient has a BIMS (Brief Interview of Mental Status), needs no skilled nursing services, no daily subcutaneous medications, no behaviors and does not need hands on assistance with any ADLs (Activities of Daily Living) and does not meet criteria for NFLOC (Nursing Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident medical record review and interviews it was determined the facility failed to notify a resident that his/her Medicare services were ending with the right to appeal. This was evident for 1 out of 3 (Resident #1) residents reviewed during the survey. The findings include: Review of Resident #1's medical record on 07/09/2024 at 11:45 AM revealed a Notice of Medicare Non-Coverage form stating that Resident #1's Medicare covered services would end on 01/10/2024 with the right to appeal. Further review of this form revealed that there was no signature documented that Resident #1 had received this notice. During an interview on 07/09/2024 at 11:50 AM Staff #10 stated and verified that the Notice of Medicare Non-Coverage form was not signed by Resident #1. BIMS (Brief Interview for Mental Status) is a tool used to screen and identify the cognitive condition of a resident. The resident's BIMS score is calculated according to their correct answers. A score of 15 out of 15 reveals that the resident's cognitive functions are intact. Review of resident #1 medical record on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During an initial tour of the facility, this surveyor made the following observations: On 7/8/24 at 10:30am in room [ROOM NUMBER], the upper part of the wall, above the headboard had ripped drywall with large holes in the wall. This damage could be seen immediately upon entering the room. Cracks were noted on several floor tiles. The floor was black in color thru-out the room and a broken and peeling baseboard was noted on the side of the sink. The shower on the back hall was noted with cracked and yellow stained-glass tiles. During an interview on 7/8/24 at 3:30pm the Administrator stated the Director of Maintenance was in the process of stripping floors and repairing rooms. As of exit on 7/11/24 at 1pm, the repairs or stripping of the floor had been completed. Based on observation and interview it was determined the facility failed to provide the residents with a clean, comfortable and homelike environment. This was evident for 3 residents' (#13, #17 and #11) rooms out of 8 residents rooms observed during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 1 (#29) of 2 residents reviewed for hospitalization during the survey. The findings include: Review of Resident #29 's medical record on 7/9/24 at 1:52pm revealed on 3/19/24 the resident was transferred to the hospital for a change in his/her medical condition. Further review of the medical record failed to reveal that the resident and/or the resident representative was notified in writing of the transfer/discharge of the resident along with the reason for the transfer. During an interview with the Director of Nursing and the Administrator on 7/9/24 at 3pm, it was revealed they was unable to locate any documents that the resident and/or the resident representative was notified in writing of the transfer/discharge of the resident along with the reason for the transfer. They stated that the former Administration used The Maryland Notice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of the bed hold policy when the resident was transferred/discharged from the facility to an acute care facility. This was evident for 1 (resident #29) of 2 residents reviewed that were transferred to an acute care facility. The findings include: Review of the medical record for Resident #29 on 7/9/24 at 2pm revealed on 3/19/24 the resident was sent to an acute care facility for a change in his/her medical condition. Further review of the medical record failed to produce written evidence that the resident and /or the resident representative were given written notice of the bed hold policy. During an interview with the Social Worker (staff # 17) on 9/26/23 at 5:50pm she stated the resident was given the reason for the transfer; however, she was unable to produce written evidence that the resident /resident representative was given written notice of the bed hold policy. During an interview with the Social Worker staff # 10 on 7/9/24 at 3pm,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility failed to develop a person-centered care plan for residents. This was evident for 2 residents (#11 and 21) out of 24 residents reviewed during the survey. The findings include the following: 1. On 7/9/24 at 3:57pm a review of Resident #11's electronic medical record (EMR) revealed the resident was prescribed Paxil an antidepressant medication for off label use of sexually inappropriate behavior. Further review of the EMR revealed Resident #11 did not have a care plan for Paxil and/or sexually inappropriate behavior. On 7/9/24 at 4:30 pm the Director of Nursing (DON) verified the findings. She stated the Unit manager should have completed a care plan for the use of Paxil. I am unsure why the care plan was not completed. 2. On 7/10/24 at 2pm a review of Resident #21's electronic medical record (EMR) revealed the following physician orders: A. Administer Tylenol (Acetaminophen) 2 tablets by mouth every 6 hours as needed for right knee pain. B. Administer Tramadol 50 MG 1 tablet by mouth every 6 hours as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident medical record review and interviews it was determined the facility failed to complete a smoking assessment for Resident #56. This was evident for 1 resident (#56) out of 2 residents reviewed for smoking during the survey. The findings include: During the facility entrance conference on 07/08/2024 at 11:00 AM the Administrator stated that there were no smoking residents in the building and the facility was a smoke free facility. During observation rounds on 07/10/2024 at 1:20 PM Resident #56 was found smoking outside unattended, on the facility property near a resident facility room window. The facility room window had a sign posted on it stating room [ROOM NUMBER]. Review of Resident #56's medical record on 07/10/2024 at 2:45 PM revealed that the resident was admitted on Hospice 04/18/2024. Continued review of the resident medical record revealed a care plan that was initiated on 03/20/24 documenting that the resident was a smoker. Further review of the resident medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interview it was determined that what the Physician and the Nurse Practitioner documented in the resident's (#11) progress notes did not accurately reflect what was in the resident's medical record. This was evident for 1 of 24 residents reviewed during the survey. The findings include: Resident #11's medical record was reviewed on 7/10/24 at 5:04pm. The review revealed Resident #11 was admitted to the facility with diagnosis that included Anxiety disorder, Depressive disorder. Review of the medical record on 7/10/24 at 6pm revealed Resident #11 was seen by the physician (staff # 15) on 5/17/24 and by the Nurse Practitioner (Staff #14) on 6/12/24 and at that time staff (#15) and staff (#14) documented that the resident was receiving Lexapro for panic attacks; however, according to the Medication Administration Record and the Physician Order the resident Lexapro was discontinued on 5/24/23 by staff (#15). During an interview with the Assistant Director of Nursing (ADON) on 7/10/24 at 6:30pm he verified the findings.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, interviews and review of facility documentation, the facility failed to properly store medications and biologicals under proper temperature controls. This was evident in 1 out of the 2 medication storage refrigerators and freezers observed during the survey. The findings include the following: During observation rounds of the North Hall medication storage room on 07/08/2024 at 05:50 PM with Maintenance Director staff #6 the refrigerator thermometer read 44 degrees Fahrenheit, and the freezer thermometer read 30 degrees Fahrenheit. Several medications and biologicals for facility residents were found in this refrigerator. During an interview on 07/08/2024 at 5:50 PM staff #6 stated that yes, the refrigerator and freezer temperatures were too high, and he would look into this. Review of the facility policy for Monitoring of Cooler/Freezer Temperature on 07/08/2024 at 6:00 PM revealed that all refrigerator storage must be maintained at or below 41 degrees F and that all freezer storage must be maintained at or -4 degrees F.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to store food in accordance with professional standards for food safety. This was evident during the kitchen observation of the recertification survey. The findings include: On 07/8/24 10:55AM during an initial tour of the facility with Kitchen Supervisor #9 the following concerns were identified. Inside of the Reach In Refrigerator the following items did not have a date label: 1. Pudding x 9 containers 2. Sandwich x 1 There was no July 2024 temperature log present and the June 2024 temperature log were missing entry dates for 6/12/24 (AM/PM), 6/18/24 (AM and PM), 6/19/24 (AM), 6/20/24 (AM), 6/25/24 (AM), 6/26/24 (AM and PM), 6/27/24 (AM and PM). Inside the Refrigerator the following items did not have a date label: 1. Chunky Salsa-69 ounce container 2. Peaches-x 1 bucket (1/2 full) 3. Bar-b-que sauce x 1 bucket (1/2 full) 4. Vanilla Pudding x 1 bucket (1/4 full) 5. Chocolate Pudding x 1 bucket (1/4 full) 6. Pears x 1 bucket (1/2 full) Inside the Freezer the following items did not have a date label: 1. Large bag of hamburgers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-05 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview it was determined the facility failed to provide documentation supporting the use of an intramuscular (in the muscle) antipsychotic injection for 1 of 6 resident reviewed for unnecessary medications during the survey (Resident #36). The findings include: Beginning on 7/31/19 10:10 AM, the medical record for Resident #36 was reviewed. According to the diagnostic list on the Care Plan and the Physician Order Sheet, the resident had diagnoses which included dementia as well as other mental, mood, and behavioral disorders. On 8/2/19 at 9:13 AM, a facility reported incident from November 2018 was investigated. It involved Resident #36 and an injury of unknown origin. A nurse's note on 11/10/18 written at 2:40 AM by Nurse #10 stated the resident was ambulating (walking) on the unit and looking for his/her mother and father. The nurse stated she explained to the resident that he/she was at the nursing home and the resident became angry at staff, wanting to go home. She wrote that the resident sat down and drank a soda and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-05 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, and staff interview, it was determined the facility failed to ensure less restrictive alternatives were tried and documented prior to administering an antipsychotic for 1 of 6 residents reviewed during the survey for unnecessary medications (Resident #36). The findings include: Beginning on 7/31/19 10:10 AM, the medical record for Resident #36 was reviewed. According to the diagnostic list on the Care Plan and the Physician Order Sheet, the resident had diagnoses which included dementia as well as other mental, mood, and behavioral disorders. On 8/2/19 at 9:13 AM, a facility reported incident from November 2018 was investigated. It involved Resident #36 and an injury of unknown origin. A nurse's note on 11/10/18 written at 2:40 AM by staff Nurse #10 stated the resident was ambulating (walking) on the unit and looking for his/her mother and father. The nurse stated she explained to the resident that he/she was at the nursing home and the resident became angry at staff, wanting to go home. She wrote that the resident sat down and drank a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-05 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of resident medical records and interview with facility staff, it was determined that the facility failed to ensure that residents and their representatives received written notice of resident transfer. This was evident for of 1 resident reviewed for hospitalization 1 (Resident #26). The findings include: Resident #26's medical record was reviewed on 7/30/19 at 12:29 PM. During the review, it was noted that Resident #26 was hospitalized in April, 2019. A review of the facility's documentation surrounding that hospitalization failed to reveal that the resident or his/her representative had been notified of the transfer and the reasons for it in writing. The Director of Nursing (DON) was interviewed on 7/30/19 at 1:15 PM. During the interview, the DON stated that the requirement of written notification was new information to her. She confirmed with this surveyor that the facility had not been providing written notification of transfer to residents or their representatives at time of transfer.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of medical records and interviews with facility staff, it was determined that the facility staff failed to develop a care plan to address each residents medical condition. This was evident for 1 of 24 residents investigated during the survey process (Resident #14). The findings include: On 07/31/19 at 8:52 AM while observing Resident #14, it was noted that the Resident had edema (swelling) to both lower legs. While reviewing the Resident's medical record it was noted that there were no routine weights for this resident. Further review of the record revealed that the Resident was taking Lasix daily. Lasix (furosemide) is a diuretic medication that reduces extra fluid in the body caused by conditions such as heart failure, liver disease, and kidney disease. A review of Resident #14's plan of care did not identify any interventions to address the edema or any possible problems the resident might face as a result of any fluid shifts. The Director of Nursing was informed on 8/2/19 prior to the exit interview.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview, it was determined the facility failed to revise the behavioral care plan to address approaches to agitation and/or aggressive behavior and when to use intramuscular (in the muscle) antipsychotic injections. This was evident for 1 of 6 residents reviewed for unnecessary medications and care plans during the survey (Resident #36). The findings include: On 7/31/19 10:10 AM, the medical record for Resident #36 was reviewed. According to the diagnostic list on the resident's care plan and the Physician Order Sheet, the resident had diagnoses which included dementia as well as other mental, mood and behavioral disorders. On 8/2/19 at 9:13 AM, a facility reported incident from November 2018 was investigated. It involved Resident #36 and an injury of unknown origin. A nurse's note on 11/10/18 written at 2:40 AM by Nurse #10 stated the resident was ambulating (walking) on the unit and looking for his/her mother and father. The nurse stated she explained to the resident that he/she was at the nursing home and the resident became…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, and staff interview, it was determined that the facility failed implement a system to prevent the spread of communicable diseases and to discreetly notify visitors and staff to take standard precaution for 1 of 1 resident reviewed for isolation precautions during the survey (Resident #55). The findings include: On 7/30/19 at 9:51 AM during a review of the medical record for Resident #55, a physician order was found that stated the resident was to be on contact precautions for Clostridioides difficile (C. diff). According to a C. diff fact sheet published by the CDC (Center for Disease Control) from https://www.cdc.gov/cdiff/pdf/Cdiff-Factsheet-508.pdf, Clostridioides difficile (formerly known as Clostridium difficile ) is a bacterium that causes diarrhea and colitis (an inflammation of the colon). C. diff infections can be deadly . C. diff spreads when people touch surfaces that are contaminated with poop from an infected person or when people don't wash their hands with soap and water.Healthcare professionals can help prevent the spread…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to KEY HEALTH MANAGEMENT — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 51.6+1.4 vs chain
Health inspection 3 of 51.4+1.6 vs chain
Staffing 2 of 51.9+0.1 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 6 homes this chain runs (chain average 1.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MD4 HOLDCO, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/01/2023
HIRTH, YECHIELIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2023
BARAL, SARADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2023
YOUNG, MICHELEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/17/2025
AUSCH, SARAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/25/2025
EISEN, MENASHEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/25/2025
KLEIN, YEHUDISIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/25/2025
PERLSTEIN, BARRYIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/25/2025
SCHLUSSEL, NAFTALIIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 06/25/2025
KEY HEALTH MANAGEMENT LLCOrganizationADP OF THE SNFsince 04/01/2023

CMS files one row per role, so the 13 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.7M
Net patient revenuemost recent cost report
-4.8%
Operating marginrevenue minus expenses
$202K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 19%Other / private 9%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $202K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$363per resident / day
operating cost
$11,042per month
≈ monthly operating cost
$347per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215134. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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