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Lorien Nursing & Rehab Ctr - Elkridge

7615 Washington Boulevard, Elkridge, MD 21075 · For profit - Corporation · 70 certified beds · (410) 579-2626 Medicare & Medicaid certified

Call the home — (410) 579-2626 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0610) — cited Apr 20251 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6785 Business Pkwy · (410) 782-4300 · Call to confirm hours
Pharmacy
7650 Port Capital Dr · (410) 799-7770 · Call to confirm hours
Grocery
Flemarket0.2 mi
7540 Washington Blvd · (443) 764-7356 · Call to confirm hours
Park
6951 Old Waterloo Rd · (410) 313-4700 · Typically dawn to dusk
Place of worship
7474 Washington Blvd · (410) 220-3628

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased31.1%20.4%15.4%worse
Long-stay residents who lose too much weight12.6%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.6%0.5%0.9%better
Long-stay residents with a urinary tract infection9.9%1.5%2.0%worse
Long-stay residents with depressive symptoms1.3%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.6%2.4%3.3%typical
Long-stay residents whose ability to walk worsened40.4%22.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication7.3%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine93.2%96.6%95.3%typical
Long-stay residents with pressure ulcers7.8%5.9%4.7%worse
Long-stay residents with worsening bladder/bowel control27.7%25.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.3%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine56.6%80.6%79.4%worse
Short-stay residents rehospitalized after admission17.5%21.0%22.6%better
Short-stay residents with an outpatient ER visit11.4%9.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.351.331.67worse
Long-stay outpatient ER visits per 1,000 resident days0.501.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 374 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.6%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
44.6%U.S. median 56.6%
Met the expected recovery
0.48U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 44.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 148 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.48 therapist hours per resident per day in 2026Q1 — more than 79% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.6%CMS range 57.2–67.051.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.7–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge89.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 5.0–9.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.911.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.87
RN hours/ resident / day
0.94
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.94
Total nurse hours/ resident / day
0.70
RN hoursweekends
59.1%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 70 beds and averages 66.5 residents a day — about 95% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.87 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.77 hrs/resident/day on weekends vs 4.01 on weekdays — 6% thinner on weekends. RN hours go from 0.95 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-02-12)
14
at the previous standard inspection (2024-09-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2024-09-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of medical records, facility investigative file, and interviews it was determined that the facility failed to adequately assess and assist a dependent resident during Activity of Daily Living (ADL) care, which led to a resident's fall from bed causing actual harm to Resident #70. This was evident for 1 of 4 (#70) residents reviewed for accidents. The findings include: On 9/17/24 at 11:32 AM, the surveyor reviewed Resident #70 ' s medical record. The review revealed that Resident #70 was admitted to the facility in early 2023 from another facility. On further review, an admission note written on 3/24/23 by Resident #70 ' s Physician and the facility ' s Medical Director (MD) #3, documented Resident #70 had left-sided hemiparesis (one sided paralysis), and the Patient requires total care and is unable to participate in any medical decision making. On 9/18/24 at 7:10 AM, the surveyor reviewed Resident #70 ' s Activities of Daily Living care plan. The interventions for bed mobility were initiated on 4/10/23 for resident #70. The intervention stated, I require 1-2 staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, it was determined that the facility failed to maintain residents' dignity while dining as evidenced by 1) not serving meals at the same time to residents sitting together and 2) facility staff standing while assisting residents with feeding. This was found to be evident in 1) 6 of 10 residents observed while dining and 2) 2 (Residents #21 and #64) of 2 residents observed with feeding assistance.The findings include:1) On 2/6/2026 at 12:29 PM, during lunch service in the common dining room, 8 residents were observed sitting together at a table and 2 residents were observed sitting together at another table. 3 of the residents at the table of 8 residents were observed having meals in front of them. 1 resident at the table of 2 residents was observed having a meal in front of them. At 12:35 PM, the other resident at the table of 2 residents received their meal, 6 minutes after the other resident was observed eating. At 12:43 PM, it was observed that not all residents at the table of 8 residents had received their meals.On 2/6/2026 at 12:44 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-12 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on administrative record review and staff interviews, it was determined that facility staff failed to ensure that newly hired geriatric nursing assistants (GNA) have the knowledge necessary to provide resident care. This deficient practice was evident for 5 of 5 GNA training files reviewed during the annual survey.The findings include:On 02/10/2026 at 10:45AM, the surveyor requested to review five GNA employee files. Upon review, the surveyor identified that the recently hired employee GNA #16 file were missing the required training in resident abuse, neglect, exploitation, Quality Assurance and Performance Improvement (QAPI), infection control, compliance and ethics, and dementia.During an interview on 02/10/2026, the Director of Nursing (DON) stated that newly hired GNA's complete two days of office orientation followed by two to three days of training on the nursing unit. The surveyor informed the DON of the missing training documents for GNA #16. The DON acknowledged the missing documents and stated she would continue searching for the GNAs training documents.On 02/10/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on administrative record review and staff interview, it was determined that the facility failed to ensure staff received Quality Assurance and Performance Improvement Training (QAPI) for new and existing staff. This deficient practice was evident for 6 of 10 employee files reviewed during the annual survey.The findings include:On 02/10/2026 at 10:45 AM, a review of Geriatric Nursing Assistant (GNA) #17, GNA #15, and GNA #25 employee file revealed that QAPI training was complete. Further review for GNA #14 and GNA #16 employee file failed to show evidence of QAPI training.During an interview with the Director of Nursing (DON) on 02/10/2026, she explained that newly hired GNA's complete two days in office onboarding orientation, followed by two to three days of training on nursing unit. The surveyor informed the DON that education was missing from GNA #14 and GNA #16 employee file and requested to review the training files.On 02/10/2026 at 2:43 PM, the DON informed the surveyor that the facility failed to maintain documentation of QAPI training for GNA #14 and GNA #16. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on administrative record review and staff interview, it was determined that the facility failed to ensure Geriatric Nursing Assistants (GNAs) received the required annual in-service training. This deficient practice was evident for 4 of 4 GNA employee files reviewed during the annual survey.The findings include:On 02/10/2026 at 10:45 AM, a review of GNA#17, GNA #15, GNA #14, and GNA #25 employee files failed to reveal evidence of annual in-service training. On 02/10/2026 during an interview, the Director of Nursing (DON) stated that the Assistant Director of Nursing (ADON) is responsible for conducting the annual GNA in-service training, however, the ADON was not available for an interview at the time of the annual survey. She further explained that GNA in-service training should be conducted annually. The surveyor informed the DON that annual in-service training documents were missing for four GNA's and requested evidence of completed in-service training for 2025.On 02/10/2026 at 2:43 PM, the DON informed the surveyor that facility failed to maintain documentation of annual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0586 — isolated
    Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, it was determined that the facility failed to permit the resident's representative to speak directly with state surveyors. This was evident for 1 (Resident #14) out 1 resident in the recertification survey. The findings include: On 2/11/2026 at 1:25 PM, an interview with Resident #14's family member was conducted. The family member stated that on 2/9/2026 GNA #23 told her that residents and representatives were not allowed to speak directly to the state surveyors. The family member stated that GNA #23 provided them with the contact information to OHCQ to file a complaint rather than bringing them to one of the surveyors on site. On 2/11/2026 at 2:12 PM, a review of Complaint 2739563 was conducted. The complaint receipt date was on 2/10/2026 at 8:30 AM by Resident #14's family member according to the complaint information.On 2/11/2026 at 2:21 PM, an interview with the Nursing Home Administrator (NHA) was conducted. The survey team made the NHA aware of the findings. The NHA stated that he would ensure all staff are aware of resident and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to notify residents and representatives of transfers or discharges in writing. This was evident in 2 (Resident #1 and #5) out of 2 residents reviewed for hospitalization. The findings include: On 2/05/2026 at 12:37 PM, a review of Resident #1 and #5's records were conducted. Resident #5 was transferred to the hospital on 1/11/2026 according to progress notes. Resident #1 was transferred to the hospital on [DATE] according to progress notes. On 2/09/2026 at 8:55 AM, further review of Resident #1 and #5 records were conducted. Both residents' transfer notes indicate the residents' representatives are being notified of their transfers via phone call. No evidence of a written notification of transfer was found in Resident #1 or #5's medical record. On 2/09/2026 at 11:39 AM, an interview with the Director of Nursing (DON) was conducted. When asked if the facility has a process in place to notify the resident or representative in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined that the facility failed to perform appropriate revision to care plan goals and interventions as resident care needs became apparent or changed over time. This was found to be evident in 1 (Resident #33) of 35 residents reviewed during the investigation phase of the survey.The findings include:A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care.Resident #33's electronic medical record was reviewed on [DATE] at 1:54 PM. Resident #33 had an active order that was placed on [DATE] that read NO CPR (Cardiopulmonary Resuscitation) OPTION A-2, DO NOT INTUBATE (DNI). Review of Resident 33's current care plan focus of CODE STATUS: I want my resuscitation status to be ATTEMPT CPR (including any and all medical efforts that are indicated during arrest) had not been updated to reflect current resuscitation wishes of the resident and had been initiated on [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, it was determined that the facility failed to ensure a resident who required assistance with activities of daily living (ADLs) received assistance in a timely manner. This deficient practice was evident for one resident (#14) reviewed for ADL care during the annual survey.The findings include:During an interview on 02/05/2026 at 11:13 AM, Resident #14 reported long wait times for staff to respond to call bell for assistance to the restroom. The resident stated that they attempted to use the restroom without assistance and fell on multiple occasions.A review of Resident #14's medical record on 02/06/2026 at 12:43 PM, revealed the resident was admitted to the facility in January 2026 with multiple diagnoses, including, hemiplegia (weakness) and hemiparesis (paralysis) affecting the left non-dominant side, muscle weakness, difficulty walking, and lack of coordination. Further review revealed the resident had an unwitnessed fall in January and February 2026.A review of the baseline care plan dated January 2026 indicated the resident required one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide and document individualized activities in accordance with the resident's assessed preferences for 1 of 1 resident (Resident #9) reviewed for activities.The Findings include:On 02/05/2026 at 10:37 AM, a telephone interview was conducted with Resident #9's relative. The relative informed the surveyor that Resident #9 is not involved in any activities.On 02/05/2026 at 1:47 PM, Surveyor visited Resident #9's room, she was seen in bed and there was no music on or any activity going on with the resident.On 02/06/2026 at 12:45 PM, a clinical record review was conducted of Resident #9's most current Minimum Data Set (MDS) and associated Care Area Assessments (CAAs), dated 11/20/2025. Sections C (Cognitive Patterns), F (Preferences for Customary Routine and Activities), and GG (Functional Abilities and Goals) were reviewed to determine cognitive and functional status relevant to activity participation.On 02/09/2026 at 7:29 AM, a follow-up observation was conducted in Resident #9's room. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and interview, it was determined that the facility failed to ensure that enteral nutrition (tube feeding) and hydration canisters were labeled and dated to ensure safety and sanitation. This deficient practice was evident for 1 (Resident #7) out of 1 resident reviewed for tube feedings.Findings include:Enteral tube feeding (tube feeding) is a method of delivering nutritionally complete liquid formula directly into the stomach or small intestine via a tube. It is used when a person cannot eat enough by mouth to meet their nutritional needs but has a functioning gastrointestinal tract.mL/hr (milliliters per hour) in enteral feeding defines the speed at which liquid formula is delivered through a feeding tube over one hour, usually regulated by a pump. It determines the flow rate needed to deliver a specific total volume of nutrition (dose) over a set time or period. On 02/05/2026 at 12:47 PM, an initial observation of Resident #7's room was conducted. The resident was observed receiving a tube feeding infusion at a rate of 60 mL/hr. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2026-02-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, it was determined that the facility failed to maintain a medical record in the most accurate form. The was found to be evident for 1 (Resident #33) of 35 residents reviewed during the investigation phase of the survey.The findings include:MOLST (Medical Orders for Life-Sustaining Treatment) is a medical order form that translates a patient's preferences for end-of-life care into actionable instructions for healthcare providers. Unlike a living will or healthcare proxy, which are legal documents for future use, a MOLST form consists of actual medical orders that must be followed immediately by all health professionals, including emergency medical services (EMS).A hard chart (or paper chart) is the physical, tangible medical record for a resident. Resident #33's electronic medical record (EHR) was reviewed on [DATE] at 1:54 PM. Resident #33 had an active order that was placed on [DATE] that read, NO CPR (Cardiopulmonary Resuscitation) OPTION A-2, DO NOT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on administrative record review and staff interview, it was determined that the facility failed to ensure staff received training on abuse, neglect, and exploitation training. This deficient practice was evident for 1 of 5 employee files reviewed during the annual survey.The findings include:On 02/10/2026 at 10:45 AM, a review of Geriatric Nursing Assistant (GNA) #16s employee file revealed a hired date of October 2025. Further review failed to show evidence of abuse training.During an interview with the Director of Nursing (DON) on 02/10/2026, she explained that newly hired GNA's complete two days in office orientation, followed by two to three days of training on nursing unit. The surveyor informed the DON that education was missing from GNA #16s employee file and request to review the training files.On 02/10/2026 at 2:43 PM, the DON informed the surveyor that the facility failed to maintain documentation of abuse training for GNA #16.On 02/11/2026 the Administrator was made aware of the finding.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0946 — isolated
    Provide training in compliance and ethics.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on administrative record review and staff interview, it was determined that the facility failed to ensure staff received required compliance and ethics training. This deficient practice was evident for 3 of 5 employee files reviewed during the annual survey.The findings include:On 02/10/2026 at 10:45 AM, a review of Geriatric Nursing Assistant (GNA) #17's employee file revealed a hired date of March 2024. Further review of the file failed to show evidence of compliance and ethics training completed in 2025. The surveyor reviewed four additional employees files and identified that compliance and ethics training was missing for GNA # 14 and GNA #16.During an interview with the Director of Nursing (DON) on 02/10/2026, the surveyor informed the DON that documentation of 2025 compliance and ethics training was missing from three GNA employee files. The surveyor again requested evidence of completed compliance and ethics training for the three GNAs. On 02/10/2026 at 2:43 PM, the DON informed the surveyor that the facility failed to maintain documentation of compliance and ethics…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility staff failed to thoroughly investigate a complaint of missing personal items (Resident #6). This was evident for 1 out of 12 residents reviewed during a complaint survey. Findings include: Review of resident #6's complaint (MD 00214419) on 4/25/25 at 11:52 am revealed the resident's family made an allegation that the resident's personal items (an adult puzzle and a electronic sound amplifier device) are missing. The surveyor reviewed the resident #6's medical record on 4/25/25 at 12:05pm. The review revealed the resident's records had no evidence of an inventory sheet that listed the puzzle or electronic sound amplifer device. Interview with the Director of Nursing (DON) on 4/25/25 at 1:00pm revealed a grievance/complaint that the complainant reported that a search of the resident #6's room revealed several missing personal items: a puzzle and a electronic sound amplifier device. The surveyor stated that there was no evidence that the facility investigated the complaint. The DON confirmed that the investigation was not done…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, the facility failed to accurately document medical information in a resident's medical record (Resident #7). This was evident for 1 out of 12 residents reviewed during a compliant survey. The findings include: Review of complaint MD00214151 on 4/25/25 at 3:00pm revealed resident #7's family complained that the facility failed to provide ADL care for the resident during his/her stay causing the resident to develop a preventable wound. Review of resident #7's medical records on 4/25/25 at 3:15pm revealed the facility nursing staff failed to document ADL care on 1/15/25 (day shift), 1/20/25 (evening shift) and 1/23/25 (night shift). During an interview with the Director of Nursing (DON) on 4/25/25 at 3:40pm, the DON confirmed that facility nursing staff failed to document ADL care for resident #7 on 1/15/25, 1/20/25, and 1/23/25.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interviews, it was determined that the facility failed to provide a Resident's Representative/guardian the right to be involved in the initial care planning process. This was found evident in 1 (Resident #162) of 5 residents reviewed for rights. The finding include: On 9/12/24 at 6:36 AM, the surveyor reviewed Resident #162's medical record. The review revealed that Resident #162 was admitted to the facility in early September of 2024 with a past medical history that includes, but is not limited to, schizophrenia, epilepsy (brain disorder that causes seizures), and edema (swelling). The surveyor reviewed Resident #162's baseline care plan. The care plan designated that the Resident was his/her own representative. At the end of the baseline care plan there is a place for a written summary and a place for a signature where the care plan could be acknowledged as reviewed with the Resident or/or the Resident's Representative or Responsible Party (RP). No summary was written and no signatures were documented in either of the two designated signature lines. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview with residents and staff, it was determined that the facility failed to answer call bells timely to attend to the needs of dependent residents. This was evident for 1 (Resident #19) on the Second Floor Nursing Unit. The findings include: During an interview conducted with Resident #19 on 9/10/2024 at 8:40AM, the Surveyor was informed that over the weekend the resident used the call bell to get assistance to the bathroom and it took a long time for the staff to answer the call bell and provide assistance. The resident continued, stating that he/she has to wait and wait for long periods of time for the staff to assist him/her with his/her needs. The resident communicated that it is hard to wait when you have to go. On 9/17/2024 at 11:21AM, a review of Resident #19's electronic medical record revealed that the resident has impairment on one side and was dependent on staff for toileting and transferring needs. On 9/17/2024 at 12:14PM, the Surveyor requested call light response…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, it was determined that the facility failed to offer to help formulate or obtain a Resident ' s Advanced Directive. This was found to be evident in 2 (Resident #54, & #162) of 16 Residents reviewed for Advanced Directives during an annual survey. The finding include: Advance directives are legal documents that provide instructions for medical care and only go into effect if you cannot communicate your own wishes. The two most common advance directives for health care are the living will and the durable power of attorney for health care. 1a) On 9/11/14 at 12:25 PM, the surveyor reviewed Resident #54 ' s medical record. The review revealed that Resident #54 was admitted to the facility in late August of 2024. On further review the surveyor noted that a social worker assessment was completed on 8/22/24. In the section labeled Advanced Directives no box was checked to indicate if the Resident had an advanced directive or if the Resident did not if he/she would like to formulate one. On 9/13/24 at 9:10 AM, the surveyor interviewed the Social Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, it was determined that the facility failed to inform the Resident ' s Responsible Party (RP) of the need to alter treatment. This was found evident of 1 (Resident #70) of 3 residents reviewed for notifications. The findings include: On [DATE] at 11:32 AM, the surveyor reviewed Resident #70's medical record. The review revealed that Resident #70 was admitted to the facility in early 2023 from another facility. On further review, an admission note written on [DATE] by Resident #70's Physician and the facility's Medical Director (MD) #3, wrote Resident #70 had a history of ischemic CerebroVascular Accident (CVA), (condition where blood flow to the brain is blocked) with left-sided hemiparesis (one sided paralysis), and wrote Patient requires total care and is unable to participate in any medical decision making. Resident #70's Responsible Party was identified in the profile page as Resident's granddaughter. The surveyor reviewed a progress note written on [DATE] by Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Facility Reported Incidents (FRIs) and interviews with staff, it was determined that the facility failed to maintain documentation that a FRI was thoroughly investigated. This was evident for 1 (Resident #12) out of 13 residents investigated for FRIs during the annual survey. The findings include: On 9/10/2024 at 1:35PM, during an interview conducted with Resident #12, the Surveyor was informed that the resident reported a missing credit card months ago. On 9/16/2024 at 1:30PM, the Surveyor reviewed the resident's Personal Property Policy, section Our Responsibilities #1.) We must investigate any damage to or loss of the resident's personal property. On 9/16/2024 at 1:45PM, the Surveyor reviewed the facility's investigative file for Resident #12. Inside the file was a 39-555F Initial Report Form submitted to the Office of Health Care Quality on 2/09/2024 at 1:50PM and a 39-556F Follow-up Investigation Report Form submitted to the Office of Health Care Quality 2/13/2024 at 11:00PM. The Surveyor asked the Director of Nursing (DON) #2 if that file contained the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, and interview with and staff, it was determined that the facility failed to accurately assess and complete a Significant Change in Status Minimum Data Set (MDS) assessment within 14 days of the resident's enrollment into a hospice program. This was evident for 1 (Resident #50) out of 1 resident investigated for hospice during the annual survey. The findings include: The MDS (Minimum Data Set) is a standardized, comprehensive assessment of a resident's functional, medical, psychosocial, and cognitive status to develop a plan of care based on the resident's individualized needs. A Significant Change in Status MDS is required when a resident enrolls in a hospice program. Hospice is specialized care that provides physical comfort and emotional, social, and spiritual support for people with an anticipated life expectancy of 6 months or less. The hospice team includes doctors, nurses, social workers, and health aides who provide care that focuses on symptom management and quality of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff interview, it was determined that the facility staff failed to code the resident's status accurately on the Minimum Data Set (MDS) assessment. This was found to be evident for 2 (#7, #41) out of 42 residents reviewed during the annual survey. The findings include: The MDS is a federally mandated assessment tool that helps nursing home staff members gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. 1a) During a MDS record review on 9/12/2024 at 08:34 AM, the surveyor noted that Resident #7's current Annual MDS dated [DATE], Section L0200 B. No natural teeth or tooth fragment(s) (edentulous) was answered No. However, Resident #7 was observed to be edentulous during screening. During an interview on 9/12/24 at 09:56 AM, the MDS Coordinator was asked if Resident # 7's coding was correct for Section L0200…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interviews, it was determined that the facility failed to include and review all initial healthcare information and goals in the baseline care plan. This was found evident of 1 (resident #49) of 3 residents reviewed for care planning. The finding include: On 9/10/24 at 8:24 AM, the surveyor conducted and interview with Resident #49. During the interview Resident #41 reported that he/she had not had a care plan meeting yet. On 9/12/21 at 7:01 AM, the surveyor reviewed Resident #49 ' s medical record. The record revealed that in early July of 2024 Resident #41 was admitted to the facility with a past medical history that included but not limited to, disorientation, protein-calorie malnutrition and diabetes. On further review the surveyor reviewed Resident #49 ' s admission assessment completed on 7/9/24. The assessment indicated that Resident #49 was alert and oriented to his/herself and not to place or time. The surveyor reviewed the baseline care plan completed by Social Worker Assistant Staff #36 on 7/10/24 and the Nurse Supervisor Staff #4 on 7/11/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview with staff, it was determined that the facility failed to facilitate timely care plan meetings after a resident's quarterly assessment to allow the resident and resident representative to participate in the care planning process. This was evident for 1 (Resident #38) of 3 residents investigated for care planning during the annual survey. The findings include: Interdisciplinary team (IDT) is a team of medical professionals that provide specific patient centered care to the residents within a facility. The MDS (Minimum Data Set) is a standardized, comprehensive assessment of a resident's functional, medical, psychosocial, and cognitive status to develop a plan of care based on the resident's individualized needs. A care plan is used to summarize a person's health conditions, specific care needs, and current treatments and outlines what needs to be done to plan, assess, and manage care. Care plans are developed, reviewed, and/or revised by the IDT after the completion of a comprehensive MDS assessment (Admission, Annual, Quarterly, Significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview with resident and staff, it was determined that the facility failed to evaluate and provide documentation that activities occurred that meet the needs of each resident. This was evident for 2 (Resident #38 & #54) of 2 residents investigated for activities during the annual survey. The findings include: 1a) During a tour of the second-floor nursing unit on 9/10/2024 at 8:26AM, the Surveyor observed Resident #38 in bed, with the head of the bed raised, watching TV. In the resident's room, Surveyor noted a June activity calendar posted on the far-right wall and a July activity calendar posted on the wall across from the front of the bed. There was no daily activity sheet observed. The Surveyor asked the resident about daily activities the facility provided for the residents. Resident #38 was unable to tell the Surveyor about the activities at the facility. The MDS (Minimum Data Set) is a standardized, comprehensive assessment of a resident's functional, medical, psychosocial, and cognitive status to develop a plan of care based on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Basedonrecordreview andinterview itwasdeterminedthatthefacilityfailedtohavephysicianorderswrittentoassurepropercareandtreatmentswereinplaceforfoleycare Thiswasfoundevidentin1 (Resident#41) of3 residentsreviewedforurinarycatheterandUrinaryTractInfection(UTI duringthesurvey Thefindinginclude On9/12/24 at10:16 AM thesurveyorreviewedResident#41' s medical record. The review revealed that Resident #41 was readmitted to the facility in of late August of 2024 after a hospital stay and had a past medical history, including but not limited to, sepsis (body's overreaction to an infection) due to Methicillin Resistant Staphylococcus Aureus (MRSA), urinary tract infections, and obstructive uropathy (obstruction of urinary tract). The surveyor next reviewed the admission assessment dated [DATE] for Resident #41. In the Urinary Management section the question is a foley (a tube that helps drain urine from the bladder) present is checked yes. It further describes the reason as obstructive uropathy. The surveyor noted that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, it was determined that the facility failed to ensure that a resident received services to promote healing of a pressure ulcer. This was found evident in 1 (Resident #49) out of 5 residents reviewed for pressure ulcers. The finding include: On 9/10/24 at 8:29 AM, the surveyor observed Resident #49 in bed with his/her feet on the mattress without any protective boots on and the surveyor noted green protective boots placed on a wheelchair that was located next to Resident #49's bed. On 9/12/24 at 8:25 AM, again the surveyor observed Resident #49 in bed without protective boots on and noted the green boots were up on the top of Resident #49's closet. On 9/13/24 at 9:59 AM, the surveyor observed Resident #49 in bed with his/her heels on the bed and no protective boots on. On 9/13/24 at 10:22 AM, the surveyor interviewed Licensed Practical Nurse (LPN) #9. During the interview the surveyor asked LPN #9 if Resident #49 was supposed to have protective boots on while in bed. LPN # 9 confirmed that Resident #49 should have boots on while in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, it was determined that the facility failed to provide treatment for constipation and maintaining bowel continence. This was found evident of 1 (Resident #41) of 3 residents reviewed for bladder and bowel during the survey. The finding include: On 9/10/24 at 1:30 PM, the surveyor conducted an interview with Resident #41. During the interview the resident stated that he/she had been having some troubles with bowel regularity while at the facility. On 9/12/24 at 10:16 AM, the surveyor reviewed Resident #41's medical record. The review revealed that Resident #41 was readmitted to the facility in late August of 2024 after a hospital stay. The surveyor reviewed the admission assessment dated [DATE] for Resident #41. In the Bowel Management section, the question that asks for use of laxative to move bowels was checked, yes. The surveyor reviewed the TASK Bowel Movement (BM) documentation for Resident #41. No BMs were recorded on 9/1/24, 8/7/24, 9/8/24, 9/10/24, and 9/11/24 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interviews, it was determined that the facility failed to provide education for application of a device after the knowledge deficit was identified. This was evident in 1 (Resident #70) of 1 resident reviewed for devices. The findings include: On 9/17/24 at 11:32 AM, the surveyor reviewed Resident #70's medical record. The review revealed that Resident #70 was admitted to the facility in early 2023 from another facility. On further review of MD #3's progress notes a note written on 7/28/23 summarizes the history of present illness for Resident #70. The summary stated that after Resident #70's fell from his/her bed and developed bruising, the resident was transferred to the emergency room for evaluation. An x-ray showed a mildly impacted humeral (upper arm bone) neck (top part of the bone) fracture with recommendations for sling and nonoperative management. It further stated a CAT Scan (CT) showed a left pectoral (chest) muscular hematoma (a collection of blood that pools outside the blood vessel). Resident #70 was found to be anemic (low red blood cells)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and review of pertinent facility documentation it was determined that the facility staff failed to obtain appropriate certification for a Nurse Aide in Training (NAIT) in the required time frame. This was determined to be evident for 3 (#24, #25, and #26) of 6 NAIT's reviewed for certification. The findings include: 1a & b) On [DATE] at 11:11 AM, the surveyor conducted a review of 5 random NAIT employee files revealed that NAIT #24 was hired on [DATE]. Although this was during the pandemic waiver period, NAIT #24 was required to obtain a Geriatric Nursing Assistant (GNA) licensure by the end of the waiver period which was [DATE]. When the current Human Resources (HR) Director determined that licensure had not occurred in the appropriate time period, NAIT #24 was reassigned to the Assisted Living side of the facility on [DATE] until Licensure was obtained on [DATE]. She is currently employed as a GNA in the facility. NAIT #25 was hired on [DATE], but did not obtain licensure by [DATE]. The date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, it was determined that the facility failed to obtain radiology services in a timely manner. This was found evident in 1 (Resident #70) out of 1 resident reviewed for radiology services. The finding include: On 9/17/24 at 11:32 AM, the surveyor reviewed Resident #70's medical record. The review revealed that Resident #70 was admitted to the facility in early 2023 from another facility. The surveyor next reviewed a progress note written by Licensed Practical Nurse (LPN) #29 on 7/15/23. The note described that a staff Geriatric Nursing Assistant (GNA) was performing afternoon cares and while attempting to roll Resident #70 onto his/her side Resident #70's legs slid out of bed and Resident #70's upper torso remained in bed. The surveyor reviewed Resident #70's paper medical record. The review revealed that on 7/17/23 LPN #29 communicated with a provider the observation of a bruise on Resident #70 via eMedicall with a response from the provider for labs in the morning and clarification of the previous fall. The surveyor reviewed the next eMedicall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews with staff, and record reviews, it was determined that the facility failed to store food, dishes and monitor temperatures in a manner that maintains professional standards of food service safety. This practice had the potential to affect all residents eating food prepared in the facility's kitchen. The findings include: During the initial kitchen tour on 9/10/24 at 07:22 AM, the surveyor observed bottles of Oregano, Italian Seasoning, and Old Bay in use on the counter that were not labeled when opened or when to discard. [NAME] #18 stated that she just opened the containers and had not dated the spices yet. Additionally, unlabeled cheese, a meat patty, a bag of meat, and an opened scrambled egg carton were identified with the Dietary Team Lead who stated that we label items as they are opened but we may have missed some. A dishwasher temperature log was found with missing entries and a stack of wet bowls were found on the storage shelf upright in a manner that did not allow for drainage. On 9/12/24 at 11:03 AM, the surveyor interviewed the Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2a) Maryland Medical Orders for Life-Sustaining Treatment (MOLST) is a form which includes medical orders for emergency medical services or other medical personnel regarding CPR (cardiopulmonary resuscitation) and other life-sustaining treatment options. Do Not Intubate (DNI) is an order placed in a person's medical record by a doctor informs the medical staff that chest compressions and cardiac drugs may be used, but no breathing tube will be placed. On [DATE] at 12:22PM, during a review of Resident #38's current paper medical record, the Surveyor discovered an incomplete MOLST form. Page 1 of the MOLST form was completed, signed and dated with a code status of Do Not Intubate (DNI). Page 2 was incomplete and signed and dated. On [DATE] at 12:25PM, the Surveyor informed Second Floor Supervisor #33 that Resident #38's MOLST form was incomplete. The Second Floor Supervisor #33 was asked to provide the Surveyor with the completed MOLST form. On [DATE] at 12:55PM the Director of Nursing (DON)#2 informed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interviews, it was determined that the facility failed to maintain practices to help prevent the transmission of infections. This was found evident on 3 random observations made on the survey. The findings include: 1a) On 9/12/24 at 8:28 AM, the surveyor observed that Resident #41's had a foley catheter (a tube that drains urine from the bladder to outside the body) and observed the catheter connected to a drainage bag that was laying on the ground. On 9/12/24 at 8:30 AM, the surveyor observed Resident # 41 puts on his/her call button. Geriatric Nursing Assistant (GNA) #8 answered the call and Licensed Practical Nurse (LPN) # 7 walked past the room stating she would be in shortly and would be changing the foley drainage bag. On 9/12/24 AM, LPN #7 walked into Resident #41's room. At this time the surveyor asked LPN #7 why the foley drainage bag was on the floor. LPN #7 stated that she was informed by the GNA that the clip was broken this morning. LPN #7 then changed the foley drainage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interviews it was determined that the facility staff failed to ensure that food was stored and prepared in a sanitary manner. This practice had the potential to affect all residents in the facility. Finding includes: The initial tour of the kitchen took place on 09/04/19 at 10:26 AM. During the tour, the surveyor was accompanied by the Registered Dietitian (RD) who verified all surveyor observations. On 09/04/19 at 10:43 AM, the following were observed during the tour of the kitchen in the clean dry dish area: a whole cooking pan, a half pan, a full 6-inch pan, two full 2-inch pans, and one 4-inch full pan that contained water and dried food throughout the interiors of each pan. The RD and dietary supervisor verified writer's concerns. The Administrator and the Director of Nursing were made aware of surveyor's findings during survey exit.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-06 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, the facility failed to provide the hospital with a copy of the comprehensive care plan goals upon resident's transfer. This was evident for 2 out of 2 residents (#11 and #59) reviewed for hospitalization. The findings include: 1. Resident #11 was admitted to this facility on 2/4/17 with multiple diagnoses. On 8/13/19 Resident #11 was sent to the hospital for an acute medical condition. During the transfer process to the hospital all paperwork went with the resident except for the comprehensive care plan goals. There was a bed hold policy sent with the ambulance driver but there was no letter sent to the responsible party that included the bed hold policy or why the resident was sent to the hospital. The Administrator was made aware on 9/5/19 at 11: 04 AM. 2. A medical record review was done for Resident #59 on 09/06/19 8:40 AM. Resident #59 was admitted to this facility on 7/13/19. On 7/26/19 Resident #59 was transferred back to the hospital for follow-up related to a recent surgery. Review of the paperwork sent to the hospital with the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-06 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review, the facility failed to notify Resident #11 or his/her responsible party in writing as to why the resident was transferred to the hospital. This was evident for 1 out of 2 residents reviewed for hospitalization. The findings include: Resident #11 was admitted to this facility on 2/4/17 with multiple diagnoses. On 8/13/19 Resident #11 was transferred to the hospital for an acute medical condition. During the transfer process to the hospital all paperwork went with the resident except for the comprehensive care plan goals. Additionally, there was no evidence a letter was sent to the responsible party that included the bed hold policy or why resident was sent to the hospital. Administrator was made aware on 9/5/19 at 11: 04 AM.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-06 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review, the facility failed to provide the resident or responsible party with a copy of the bed hold policy. This was evident for 1 out of 2 residents (#11) reviewed for hospitalization. The findings include: Resident #11 was admitted to this facility on 2/4/17. On 8/13/19 Resident #11 was sent to the hospital. Review of the transfer paperwork revealed there was no letter sent to the responsible party that included the bed hold policy. Resident #11 was not his/her own decision maker. The Administrator was made aware on 9/5/19 at 11: 04 AM.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of medical records and interview with facility staff, it was determined that the facility failed to ensure that residents who receive treatment for disruptive or inappropriate behaviors have documentation of the nature and extent of those behaviors when residents exhibit them. This was evident for 1 (Resident #62) of 2 residents reviewed for behaviors. The findings include: Resident #62's medical record was reviewed on 9/5/2019 at 10:36 AM. During the review, it was noted that the resident had a stay of fewer than 30 days at the end of November into mid December of 2018. The resident was admitted without any medical history or diagnoses of mental illness, intellectual disability, or cognitive impairment. The resident was noted to be able to make his/her own decisions. An order was found for Resident #62 dated 12/7/2018 that stated, Psychiatric team to evaluate and treat as indicated due to inappropriate verbal behaviors. A recommendation from the psychiatric nurse practitioner and dated 12/13/2018 was found that stated, Namenda 5mg by mouth every day for dementia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LORIEN HEALTH SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.8-0.8 vs chain
Health inspection 3 of 53.6-0.6 vs chain
Staffing 3 of 53.8-0.8 vs chain
Quality measures 3 of 52.6+0.4 vs chain
The other 7 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
COLLISON, MICHELEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 12/17/1998
JURAS, ROSEMARYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICERNO PERCENTAGE PROVIDEDsince 01/01/2003
LICATA, LINDAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER10%since 08/01/2006
MANGIONE, JOANNEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
MANGIONE, JOHNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER10%since 06/18/2012
MANGIONE, LOUISIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER10%since 12/17/1998
MANGIONE, NICHOLASIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 12/17/1998
MANGIONE, PETERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 12/17/1998
MANGIONE, SAMUELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 12/17/1998
O'KEEFE, FRANCESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 12/17/1998
NKUNIKA, NKHONDOIndividualW-2 MANAGING EMPLOYEEsince 05/01/2017
GRIMMEL, LOUISIndividualCORPORATE OFFICERsince 08/01/2006

CMS files one row per role, so the 17 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
-16.3%
Operating marginrevenue minus expenses
$1.8M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 42%Medicare 19%Other / private 39%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$430per resident / day
operating cost
$13,073per month
≈ monthly operating cost
$370per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215357. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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