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Lorien Mays Chapel

12230 Round Wood Road, Timonium, MD 21093 · For profit - Corporation · 93 certified beds · (410) 252-0880 Medicare & Medicaid certified

Call the home — (410) 252-0880 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Jan 2025Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Jan 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12221 Tullamore Rd · (410) 308-7865 · Call to confirm hours
Pharmacy
12224 Tullamore Rd · (410) 683-0031 · Call to confirm hours
Grocery
12200 Tullamore Rd · (410) 308-2100 · Call to confirm hours
Park
59 Galloway Ave · (410) 887-7734 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased31.1%20.4%15.4%worse
Long-stay residents who lose too much weight4.5%5.4%5.4%better
Long-stay residents with a catheter left in their bladder2.6%0.5%0.9%worse
Long-stay residents with a urinary tract infection3.7%1.5%2.0%worse
Long-stay residents with depressive symptoms2.7%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%2.4%3.3%better
Long-stay residents whose ability to walk worsened30.2%22.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication12.6%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine92.5%96.6%95.3%typical
Long-stay residents with pressure ulcers4.5%5.9%4.7%typical
Long-stay residents with worsening bladder/bowel control23.6%25.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table24.0%13.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.9%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine47.3%80.6%79.4%worse
Short-stay residents rehospitalized after admission20.0%21.0%22.6%better
Short-stay residents with an outpatient ER visit9.5%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days0.891.331.67better
Long-stay outpatient ER visits per 1,000 resident days1.761.201.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 402 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.9%U.S. median 51.5%
Got home and stayed home
16.0%U.S. median 10.7%
Went back to hospital
46.9%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 46.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 175 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.9%CMS range 60.1–69.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF16.0%CMS range 13.0–19.410.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge99.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.1%CMS range 5.6–11.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
1.42
LPN hours/ resident / day
2.42
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.19
RN hoursweekends
61.9%
Total nursing turnover
84.2%
RN turnover

How full it usually is: this home is certified for 93 beds and averages 82.9 residents a day — about 89% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.42 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.84 hrs/resident/day on weekends vs 4.35 on weekdays — 12% thinner on weekends. RN hours go from 0.43 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-04-09)
18
at the previous standard inspection (2025-01-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 10 most serious are shown; the remaining 45 are one tap away and print in full.

  • Potential for harm · Ecited before2026-04-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that oxygen tubing was changed and dated as per the physician orders and according to the oxygen therapy facility policy and procedures. This was evident in 4 (#56, #46, #38, #5) of 5 residents observed receiving oxygen during the annual survey.The findings include: 1. On 04/06/2026 at 12:54 PM, Resident #56 was observed receiving O2 at 2L/min. However, the O2 tubing was not labeled. The humidifier bottle was labeled with the date of 04/01/2026. On 04/07/2026 at 09:30 AM, the surveyor, during observation rounds on the clinical unit, observed that resident # 56 was receiving O2 therapy at 2 liters per minute via nasal cannula, and the oxygen tubing connected to the humidifier bottle was not labeled with a date indicating when the tubing was last changed. On 04/08/2026 at 08:30 AM, the surveyor reviewed the electronic medical record of Resident #56. The physician orders related to oxygen therapy revealed that the O2 nasal cannula tubing and humidifier were to be changed every week and that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure that required beneficiary protection notifications were provided to a resident. Specifically, the facility did not issue the Notice of Medicare Non-Coverage (NOMNC), Form CMS-10123, and the Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN), Form CMS-10055, as applicable. This deficient practice was identified for 1 of 3 residents reviewed for Beneficiary Protection Notifications (Resident #38).Findings include:On 04/06/2026, the facility received Beneficiary Protection Notification Review forms for three residents, including Resident #38.On 04/08/2026 at 2:15 PM, the Director of Nursing (DON) returned the forms. Review indicated that Resident #38 did not receive the required NOMNC or SNF ABN.During an interview on 04/08/2026 at 3:34 PM, the DON confirmed that the notices were not provided and was unable to explain the omission.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interviews with facility staff it was determined the facility failed to ensure that residents' environment was clean and well maintained. This was found to be evident for 1 (Resident # 101) of 40 residents observed on the third floor during the facility's annual Medicare/Medicaid survey.Findings include,During an initial tour conducted on the third floor on 04/06/2026 at approximately 8:40 AM, an observation was made of Resident # 101's room. There were many dark marks noted on the floor in front of the resident's nightstand. The markings appeared to be marred onto the floor. The Administrator was made aware of the concerns at approximately 10:15 AM on the same date. He stated that maintenance would address the concerns.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to ensure that a gradual dose reduction (GDR) was attempted for an antianxiety medication and failed to provide adequate clinical documentation supporting the continued use of the medication. This deficient practice was identified for 1 of 5 residents reviewed for unnecessary medications (Resident #8).Findings include: Medical record review on April 7, 2026, revealed that Resident #8 has been receiving Ativan (lorazepam) three times daily since February 29, 2024, for dementia with agitation. A pharmacy consultant recommendation dated February 9, 2026, suggested a gradual dose reduction (GDR); however, the physician declined the recommendation, stating the resident was at high risk for decompensation. The medical record did not contain sufficient clinical documentation to support this determination, and there was no evidence that a GDR had ever been attempted.Further review indicated that the resident has also been receiving Cymbalta (duloxetine) 30 mg at bedtime since January 2024 for depression, which may also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews with facility staff it was determined the facility failed to provide written information to the resident and/or the resident responsible party (RP) regarding a hospital transfer and provide them with a copy of the facility's bed hold policy. This was found to be evident for 1 (Resident # 90) of 3 residents reviewed for hospitalizations during the facility's annual Medicare/Medicaid survey.Findings include,A medical record review was conducted on 04/07/2026 1:15 PM and upon review, it revealed that Resident # 90 went to the hospital on 1/30/26 for expiratory rhonchi (low pitched rattling lung sounds heard primarily when breathing out, caused by air passing through narrow airways).The survey team requested documentation of written notification of the transfer documentation and the bed hold policy that was provided to the RP. The DON was unable to provide this documentation to the survey team.During a subsequent interview with the DON on 4/7/26 at 1:55 PM she was asked to explain why this resident RP was not notified of the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and record review, it was determined that the facility failed to develop and implement a complete, comprehensive care plan. This was evident for 1 (Resident #38) out of 6 residents reviewed during this annual survey.A comprehensive person-centered care plan for each resident must include measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment.The findings include:On 4/06/2026 at 12:36 PM, the surveyor observed that Resident #38's oxygen tubing was not labeled with the date and time of administration. The oxygen tubing was also noted to be on the floor next to the resident's bed.On 4/06/2026 at 1:39 PM, the nurse (LPN #22) for Resident #38 was interviewed and asked why the resident did not have their oxygen on and why the oxygen tubing was not labeled with the date and time it was administered to the resident. LPN #22 responded that 'Resident #38 gets Nebulizer Treatment every 6 hours for her asthma and that she takes the mask off herself…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and record review, it was determined that the facility failed to ensure that the comprehensive care plan was reviewed and revised after each assessment. It was evident for 1 (Resident #38) out of 6 residents reviewed during this annual survey. The findings include:On 4/08/2026 at 1:42 PM, the surveyor asked the Director of Nursing (DON) for a copy of Resident #38's care plan.On 4/08/2026 at 3:39 PM, after reviewing the care plan, the surveyor noted that the care plan was missing a respiratory focus area. The resident has a diagnosis of asthma/COPD and acute bronchitis. Resident #38 was admitted to the facility on [DATE] and had had 2 care plan meetings since admission on [DATE] and 4/09/2026. The surveyor asked the DON to come for an interview. The surveyor asked the DON to review the care plan for any respiratory care focus. The DON looked over the care plan and then confirmed that she did not see any focus areas in the care plan for respiratory care. The DON continued…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the physician orders. This was evident 1 (Resident #46) out of 1 residents observed receiving oxygen during the annual survey. The findings include: During observation rounds on 04/06/2026 at 8:06 am Resident #46's oxygen nasal cannula and tubing was found tied and hanging from the cord of the residents over the bed light fixture, not on resident, and the other end of the oxygen tubing was connected to a concentrator that was on running at 2 liters.During interview and observation rounds on 04/06/2026 at 8:10 AM Staff #3 verified that resident #46 oxygen nasal cannula and tubing was tied and hanging from the cord of residents over the bed light fixture, not on resident, and tubing was connected to a concentrator that was on running at 2 liters. Staff #3 immediately removed the oxygen nasal cannula and tubing for the cord and placed it on resident #46. Staff #3 stated, resident should have the oxygen on.Review of resident #46 medical record on 04/06/2026 at 9:54 AM revealed a physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, administrative record review, and interviews, the facility failed to ensure the staffing ratios and assigned the registered nurse for the unit was posted on the white board utilized to display the staffing assignments on the clinical unit. This was evident to be true for 1 out of 2 clinical units observed during an annual survey.The findings include:On 04/06/2026 at 08:15 AM during an observation tour of second and third floor clinical units the surveyor observed that the white boards used to display clinical staffing assignments had not been filled out for the day shift. On 04/06/2026 at 08:28 AM during a second observation tour of the third floor clinical unit the surveyor observed that the white board used to display the clinical staffing assignment did not include the ratios of staffing/resident assignments for the GNA and LPN staff members nor did the census board reflect which RN was in charge of the unit. After the surveyor took a picture of the census board the surveyor interviewed the assigned charge nurse, a LPN # 20. During the interview with LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the accuracy and timeliness of controlled substance documentation, resulting in unresolved discrepancies in narcotic counts. This was evident in 2 of 2 medication count reconciliations observed and reviewed for accuracy during the recertification survey.Findings include: On 4/8/26 at 8:00 AM, during an observation of the narcotic count on Unit 2, Staff #24 was observed signing the narcotic count sheet for Tramadol. The count sheet documented 12 tablets; however, an actual pill count revealed 11 tablets, indicating an unresolved discrepancy.Continued observation revealed that Lorazepam 0.5 mg had a documented count of 59 tablets as of 6:00 AM, while 67 tablets were physically present. This finding demonstrated inaccurate documentation and a failure to reconcile controlled substances.During an interview on 4/8/26, Staff #24 stated that he was signing off medications for 4/7/26 on 4/8/26 because the nurse who administered the medication had failed to document the administration. Staff #24 further stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 45 citations
  • Potential for harm · Dcited before2026-04-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure medications were securely stored and controlled to prevent unauthorized access, and failed to ensure timely storage of medications upon delivery in accordance with accepted professional standards of practice. This deficient practice was identified in 1 (Resident #20) of 1 resident observed for medication storage during the annual recertification survey.Findings include:On 4/7/26 at 8:00 AM, during observation rounds, the surveyor observed a brown bag containing medications with a list of medications stapled to the outside. The bag was unattended on a bedside table next to the nurse's desk and was accessible to unauthorized individuals.On 4/7/26 at 8:15 AM, a Licensed Practical Nurse (LPN), Staff # 24, was interviewed regarding the medications. The LPN stated that the pharmacy had delivered the medications during the 11:00 PM-7:00 AM shift and that he did not have time to store them where they belong, indicating a failure to ensure timely and secure storage of medications upon delivery.Additionally, on 4/7/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with facility staff it was determined the facility failed to ensure that dishes were cleaned and stored properly, dishwashing machine temperatures were consistently entered on the dishwasher log, and, foods were dated upon opening and stored in a sanitary environment. This was found to be evident during the initial tour of the kitchen during the facility's annual Medicare/Medicaid survey.Findings include:An initial tour of the kitchen was conducted on 4/6/26 at approximately 7:50AM with the Kitchen Supervisor (KS #17), and the following concerns were identified:On the counter in the area where the dishwashing machine is located, there were 2 stacks of dirty food trays, 2 dirty pitchers and a dirty bowl present. At this time Staff #17 was asked to provide the surveyor with dishwashing machine temperature logs and he accompanied the surveyor to the location of the logs. Upon review, it revealed missing temperature entries of the dishwasher; the last temperature entry was on 4/2/26. Staff #17 stated that the dishwashing machine is to be checked each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to maintain medical records in the most accurate form. This was evident for 1 (#46) out of 6 residents' medical records reviewed during the annual survey. The findings include: Review of Resident #46's medical record on 04/06/2026 at 9:54 AM revealed a physician's order dated 02/26/2026 stating the following: Oxygen: every shift O2 at 2 L/MIN CONTINUIOUS VIA N/C FOR >92 % every shift for MONITORING. Further review revealed a physician's order dated 02/10/2025 stating the following: OXYGEN PRN FOR O2 BELOW 90% AS NEEDED FOR HYPOXIA every 15 minutes as needed for HYPOXIA TITRATE OXYGEN AS NEEDED TO MAINTAIN 02 SATURATION - 90%.During an interview and review of Resident #46's oxygen orders on 04/08/2026 at 1:18 PM with the Director of Nursing (#2) stated, Resident #46's oxygen PRN order dated 02/10/2025 should have been discontinued and was an oversite. I will call the doctor and get the order discontinued. Resident should be on oxygen 2 L/min by nasal cannula continuous.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews it was determined that the facility failed to maintain a safe and effective system for securing medication located in their designated treatment carts on nursing units. This practice was observed on both units of the facility involving 3 of 4 of the posted treatment carts. The findings include; During tour on the morning of 10/7/25 at approximately 8:00 AM on the 3rd floor, surveyor passed a treatment cart with a silver lock sticking out. This surveyor continued down the hall for the intended destination and noted that the resident was eating. This surveyor back tracked to the treatment cart and noted that it still had the silver lock protruding out. This surveyor attempted to open the top drawer, and it easily opened. Inside was hydrocortisone cream, bio freeze gel, nystatin powder all labeled with identifying resident names. While this surveyor was looking through the drawers, a staff member came out of the room adjacent to the treatment cart, looked at me and pushed the cart over so she could get out of the room with her linen carts, then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-21 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews, it was determined that the facility failed to maintain residents' medical records in a secure location. This was evident for the 4 (Resident #s 8, 25, 53, and 56) of 4 residents' charts observed during the recertification/complaint survey on the 2nd floor nursing unit. Findings include: On 01/09/25 10:35 AM, an observation on the second floor revealed that residents' charts were located on top of a wide filing cabinet in the hallway. The surveyors noted that 4 charts with residents' name and physician orders were found unattended on top of the file cabinet with the physician's order pages flagged (sticking out of the chart) and visible. Resident # 8, # 25, # 53 and # 56's physician orders were visible to the public eye and were not securely stored to ensure confidentiality of the resident's medical records. On 01/09/25 at 10:35 AM, in an interview with Staff #17, Staff #17 was notified of the surveyor's concerns, and she removed the charts. When asked who was responsible for leaving the chart on top of the filing cabinet, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-21 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure the abuse, neglect, exploitation and misappropriation policy was developed to include the required necessary reporting and response timeframes. This was evident during the surveyor's review of 1 out of 1 policy the facility had in place to prohibit and prevent abuse, neglect, expolitation and misappropriation during the facility's recertification/complaint survey. The findings include: On 1/8/25 at 7:59AM the surveyor conducted an entrance conference with the facility's Administrator at which time the surveyor requested a copy of the facility's abuse prohibition policy and procedures. On 1/10/25 at 12:15PM the surveyor conducted a review of the facility's abuse prohibition policy and procedures and noted the following information present in the reporting requirements section of the policy which contained numerous statements and included innaccurate reporting timeframes: The administrator will direct that a report of an allegation of abuse, exploitation, neglect, or unknown injury be faxed or emailed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to ensure that stored food items were labeled and were not expired. This was evident during the initial tour of the food service department during the recertification/complaint survey. Findings include: On 01/08/25 at 08:10 AM, an observation during the kitchen tour revealed that there were: a 3 lbs can of strawberry topping with a used by date of December 2024; a 6 lbs can of navy bean with unknown expiration date; 2 undated open bags cinnamon swirl bread with raisin and 2 undated open bags of hamburger buns. On 01/08/25 at 08:35 AM, an observation of the walk-in refrigerator revealed 2 open undated bags of mixed salad; an open undated bag of turkey breast deli meat, and a large open plastic container of cherry topping prepared on 12/31/24; however, there were no expiration dates on the above-mentioned items. On 01/08/25 at 08:35 AM, in an interview with Staff #15, he stated that the open, undated bread were usually used within the day and they don't usually have left overs. He was also unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a facility reported incident MD00204294, observation, record review, and staff interviews, it was determined that the facility failed to protect a resident's right to be free from any type of abuse. This was evident for 1(#28) of 15 residents reviewed for abuse during the facility's recertification/complaint survey. The findings include: On 1/8/25 at 10:26 AM during the initial pool selection, Resident #28 was observed in room sitting in a wheelchair watching TV. Resident #28 is a Korean speaking resident but able to understand and respond with limited English. When asked if everything was ok and if he/she has any concerns, he/she said OK and no problem. On 1/13/25 at 8:09 AM, review of the facilities investigative report MD00204294 had that on 4/2/24 a nurse aide, Geriatric Nursing Assistant (GNA) #23, was screaming and calling Resident #28 stupid and was pushing the resident back into the wheelchair. A review of the video footage confirmed this allegation. The nurse aide, GNA#23, was initially suspended pending investigation, he was later terminated and reported to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure a thorough review of background check results during the hiring process for a geriatric nursing assistant who had been employed with the facility for approximately one year. This was evident for 1 (GNA #16) out of 1 previously employed geriatric nursing assistant which was reviewed during investigation of an allegation of abuse for facility reported incident #MD00206160 during the facility's recertification/complaint survey. The findings include: On 1/10/25 at approximately 10:29AM the surveyor conducted a review of the employment file of Geriatric Nursing Assistant (GNA) #16 which revealed there was no background check present within the file, at which time the surveyor requested from the facility Administrator that a copy be provided. On 1/10/25 at approximately 12:00PM the surveyor reviewed the results of the background check documented as completed on 12/11/23 for GNA #16 which revealed the following documented information: second degree assault offense, guilty disposition, and sentencing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure: 1) timely reporting of a serious injury of unknown source (Residents #9, #82, #6 ), and 2) timely reporting of an allegation of abuse (Resident #81). This was evident for 4 (MD#00194057, MD#002044306, MD#00212835, #MD00181864) of 20 facility reported incidents reviewed during the facility's recertification/complaint survey. Findings Include: Situation, Background, Assessment, and Recommendation (SBAR) is a communication tool that helps healthcare professionals to share information about a patient's condition in a concise manner. 1) On 01/09/25 at 03:23 PM, a review of complaints MD#00193619 and #MD#00193826 submitted to the Office of Health Care Quality (OHCQ) alleged that on 5/31/23 Resident #9 was hit by a male aide, and the resident suffered blunt force head trauma to the entire left side of the forehead. A facility reported incident MD#00194057 alleged that the Resident #9 sustained an injury of unknown origin on 5/31/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to: 1) ensure measures were taken to protect a resident (Resident #81) during an investigation of an allegation of abuse and 2) thoroughly investigate an allegation of abuse. This was evident for 1 (#MD00181864) out of 20 facility reported incidents reviewed during the facility's recertification/complaint survey. The findings include: On 1/14/25 at 12:38PM the surveyor conducted a review of the facility's complete investigation file for MD#00181864 which revealed an allegation of staff to resident abuse was made by Resident #81 to Licensed Practical Nurse (LPN) #21 on 8/7/22 which was documented on a resident complaint form which included the allegation made by the resident to LPN #21 and the action taken by LPN#21 to notify the facility's Director of Nursing. On 1/14/25 at 2:22PM the surveyor conducted an interview with the facility Administrator and inquired as to if the physical appearance/description of the alleged perpetrator which was provided by Resident #81 to LPN #21 on 8/7/22 as documented on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, it was determined that the facility failed to notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing. This was evident for 1 (#55) of 2 residents reviewed for hospitalization during the recertification/complaint survey. Findings Include: On 1/21/25 at 8:41AM review of Resident #55's medical records revealed that s/he was hospitalization on 3 different dates in 2024 which were 1/16/24, 8/25/24 and 10/12/24. Further review did not show that the resident or their representatives were given a written notification of the transfer. In an interview with the Director of Nursing on 1/21/25 at 11:47 AM, she was asked about the notification process. She explained that the families are notified by phone calls or verbally to let them know that their loved ones are being sent out and that facility staff are required to document who they notified. When asked about sending written notifications, she indicated that there was no written notification and that the facility does not send…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of medical records and interview with facility staff, it was determined that the facility failed to provide a baseline care plan summary to residents. This was evident for 1 (#79) of 7 residents reviewed for baseline care plans during the recertification/complaint survey. The findings include: On 1/13/25 at 1:58 PM review of Resident #79 's progress notes did not reveal any notes referring to the resident's Baseline Care Plan (BLCP). On 1/13/25 at 2:19 PM review of the medical record revealed Baseline Care Plan v1.1 - V 1: 78 days overdue - 10/27/2024 documented in red letters. On 1/13/25 at 3:03 PM in an interview with the Director of Nursing (DON), she stated there was not a BLCP for Resident #79. During the interview, she stated she was not sure why it was missed. The resident did come on a Friday after we left for the day, but she stated she was not sure why it was not caught on Monday.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, it was determined that the facility failed to ensure the care plan was reviewed and updated by the interdisciplinary team after the care plan meeting. This was evident for 1 (Resident #7) of 2 residents reviewed for the use of a feeding tube during the recertification/complaint survey. Findings Include: A gastrostomy tube (G-tube) is a tube that is surgically inserted through the abdomen and brings nutrition directly to the stomach. The Minimum Data Set (MDS) is a standardized comprehensive assessment tool that measures health status in nursing home residents. On 01/09/25 09:20 AM, record review revealed that Resident #7 had 4 separate incidents of G-tube dislodgement between the months of July 2024 and October 2024. On 2 of 4 G-tube dislodgment, the resident was transferred to the emergency room for further evaluation. On 1/15/25 at 11:45 AM Interview with Staff #6, he stated that the unit manager is responsible for updating the care plan. He also stated that care plan updates are usually done quarterly with MDS assessment or as needed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a facility report MD00205422, record review, and staff interviews, it was determined that the facility failed to provide and utilize an assistive device to transfer a resident as ordered. This was evident for 1(Resident #281) of 20 facility reported incidents reviewed during the recertification/complaint survey. The findings include: On 1/16/25 at 4:00PM review of MD00205422 had that on the night of 5/6/24, Resident #281 needed their air mattress installed. The aide was going to transfer resident from bed to wheelchair so that a new mattress could be placed. Resident stated that s/he was supposed to be transferred via Hoyer due to surgery but was not. Resident stated that the transfer was painful, their left leg jammed into the bed and their heel hit the floor hard. Resident stated they were having pain in their body during repositioning. Review of the resident's care plan on 1/17/25 at 10:50AM with initiation date of 5/6/24 documented that resident had a left leg fracture related to fall with interventions to follow orders for non-weight bearing to the affected leg.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined the facility failed to ensure the monitoring of a medication for a resident. This was evident for 1 (Resident #4) out of 5 residents reviewed for unnecessary medications during the recertification/complaint survey. The findings include: On 1/16/25 at 12:12PM the surveyor reviewed the medical record for Resident #4 which revealed the January 2025 medication administration record (MAR) documented the following order dated as beginning on 7/27/24 was present: Metoprolol Succinate ER Tablet 25mg, give 1 tablet by mouth in the morning for HTN (Hypertension) hold medication if pulse <60 and/or systolic blood pressure <100mmhg. Further review of the documentation revealed various staff had signed off on daily administration of the medication from 1/1-1/16/25, however, the fields for blood pressure and pulse to be recorded and input were observed to not be completed. On 1/16/25 at 12:44PM the surveyor conducted an interview with Licensed Practical Nurse (LPN) #20 who was assigned to the care of Resident #4. When the surveyor inquired as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined the facility failed to ensure the monitoring of a psychotropic medication. This was evident for 1 (Resident #4) out of 5 residents reviewed for unnecessary medications during the facility's recertification/complaint survey. The findings include: On 1/16/25 at 9:16AM the surveyor reviewed the medical record for Resident #4 which revealed a recommendation was made upon completion of the resident's medication regimen review by pharmacy for the month of November, 2024, however, there was no documentation of what that recommendation was. At this time, the surveyor notified the facility's Director of Nursing (DON) that the recommendation was not located within the resident's medical record, and requested a copy of the recommendation. On 1/16/25 at 9:30AM the surveyor conducted an interview with the DON who confirmed with the surveyor that Resident #4 was not on the no recommendations made list for November 2024 and they were unable to locate what recommendation was made. The DON stated to the surveyor: I'll check with the pharmacy and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a complaint incident #MD00191927, record review and interviews, it was determined that the facility failed to ensure that a resident was free from significant medication errors. This was evident for 1 (Resident #86) of 10 complaints reviewed during the facility's recertification/complaint survey. The findings include: On 1/17/25 at 8:43AM review of a complaint incident MD00191927 had that a resident's family member found a pill that did not belong to the resident on their bed when the resident got up to go to the bathroom. The resident also stated to the family member that he was given 14 pills the evening of 4/15/2023 and felt weak with numerous body aches. The family member took a picture of the pill, turned it in and reported to Staff #15, the evening shift supervisor. Further investigation revealed that the medication was one of the pills taken by the resident's roommate who was on multiple pills. Review of the resident medication for the month of April 2023 on 1/17/25 at 8:46 AM revealed that Resident #86 only takes 3 pills in the morning and 1 at night. The pill found…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a facility reported incident, complaint, observation, record review and interview it was determined the facility failed to: 1) secure residents medication properly, evidenced by leaving medications unsupervised at the bedside, resulting in a foreign object accidental ingestion. 2) ensure a medication cart was locked while unattended. This was evident for: 1) 1 (Resident #282) of 30 intakes reviewed, and 2) 1 out of 4 medication carts located on the second floor of the facility, during the facility's recertification/complaint survey. The findings include: 1.) Gastro- Intestinal (GI) tract is the organ that food and liquids travel through when they are swallowed, digested, absorbed, and leave the body as feces. On 1/14/24 at 9:26 AM review of a facility reported incident MD00208443 and a complaint MD00208850 had that Resident #282 reported swallowing what looked like a horse-pill in his medicine cup. The nurse on duty verified she had left a lancet, a device used to obtain blood for testing blood sugar in the resident's medicine cup. The nurse turned around to get some water,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to ensure that the resident medical records provided during the survey process contained sufficient information to identify the care provided to each resident. This was true for 2 (Resident #7 and Resident #82) of 18 resident medical records reviewed in the survey sample during the recertification/complaint survey. Findings Include: A gastrostomy tube (G-tube) is a tube that is surgically inserted through the abdomen and brings nutrition directly to the stomach. Situation, Background, Assessment, and Recommendation (SBAR) is a communication tool that helps healthcare professionals to share information about a patient's condition in a concise manner. 1) On 01/09/25 at 09:20 AM, a review of Resident #7's progress notes written on 10/4/24 at 8:45 AM, stated that the resident's G-tube was dislodged, and the nurse received an order to transfer resident to the emergency room; however, there was no additional documentation to suggest that the nurse conducted a thorough assessment of the resident following the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and medical record review it was determined the facility failed to: 1) ensure the accuracy of infection control signage, and 2) ensure all employees' required immunizations were up to date, as it relates to infection prevention and control. This was evident for: 1) 5 of 83 resident occupied rooms at the time of the surveyor's initial tour, and 2) 3 (GNA #22, GNA#23, GNA#24) of 5 employees reviewed, during the facility's recertification/complaint survey. The findings include: 1.) On 1/8/25 at approximately 7:30AM surveyors observed signage present at the front reception desk indicating the facility was currently in outbreak status. On 1/8/25 at 7:59AM the surveyor conducted an entrance conference with the facility Administrator, at which time they informed the surveyor of positive resident cases of Covid 19 infection within the building which included Residents #64, #41, #8, and #69. On 1/8/25 at 9:40AM the surveyor observed the following infection control precaution signage: Room of Residents #64 and #41: special droplet/contact precautions, Room of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of resident records and facility policy and interview with facility staff, it was determined that the facility failed to ensure that each resident was offered a pneumococcal vaccine. This was evident for 1 (Resident #19) of 5 residents sampled for review of influenza and pneumococcal vaccination. The findings include: On 1/15/25 at 11:48 AM 5 residents' (Residents #13, #43, #18, #19, #14) electronic medical records were reviewed for influenza and pneumococcal immunizations. There was no evidence that Resident #19 was offered, received, or refused the influenza and/or pneumococcal vaccine. On 1/17/25 at 9:06 AM the Director of Nursing (DON) was asked to provided evidence of Resident #19's being offered and/or receiving the influenza and/or pneumococcal vaccine. On 1/17/25 at 11:57 AM the DON provided documentation that Resident #19 had received an influenza vaccine on 9/19/24, however did not provide the survey team with any evidence of Resident #19's pneumococcal vaccine. During the interview the DON stated that any immunization documentation that was not provided,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-21 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and policy review, it was determined that the facility failed to provide education to residents regarding the benefits and risks and potential side effects associated with the COVID-19 vaccine and the opportunity to accept or refuse a COVID-19 vaccine. This was evident for 1 (Resident #13) of 5 residents sampled for review of COVID-19 immunizations during the recertification/complaint. The findings include: On 1/15/25 at 11:48 AM 5 residents' (Residents #13, #43, #18, #19, #14) electronic medical records were reviewed for COVID-19 immunizations. There was no evidence that Resident #13 had been offered and/or educated about the risk and benefits and potential side effects of the COVID 19 vaccination. On 1/17/25 at 9:06 AM the Director of Nursing (DON) was asked to provided evidence of Resident #13 had been offered and/or educated about the risk and benefits and potential side effects of the COVID 19 vaccination. On 1/17/25 at 11:57 AM the DON was unable to provide any of the requested documentation for Resident #13. During the interview the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-02-24 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview with members of the Resident Council and a tour of the facility it was determined that the facility staff failed to ensure signage was posted to inform the residents of the location of the state survey results. This was evident for 2 out of 2 resident units. The findings are: Members of the Resident Council were interviewed on 2/21/20 at 10:52 AM. They stated that they were unaware of where to find the state survey results. They said they were not told, and they have never seen any signs posted. This surveyor toured the facility on 2/21/20 at 12:16 PM. I did not observe any signage on either the second-floor nursing unit or the third-floor nursing unit. Another surveyor asked the Administrator on 2/21/20 to show her the signage near the receptionist desk. The sign was not present. The Administrator asked the receptionist where the sign was located. The receptionist replied, Here it is and picked it up off of her desk and put it on the counter.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-02-24 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined that the facility staff failed to evaluate and update a resident's plan of care after each assessment. This was evident for 1 (#16) of 6 residents reviewed for unnecessary medications and 1 (#28) of 1 residents reviewed for activities. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) On [DATE] at 12:09 PM, review of Resident #16's medical record revealed the resident's most recent quarterly assessment had a reference date of [DATE]. Review of Resident #16's care plans revealed multiple care plans, including a care plan I use antidepressant medication (Sertraline) r/t (related to depression), with the goal I will be free from discomfort or adverse reactions related to antidepressant therapy through the review date. Continued review of the medical record failed to reveal evidence that Resident #16's care plans had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-02-24 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview it was determined that the facility staff failed to ensure staffing information was posted as required. This was evident for 2 out 2 nursing units. This surveyor toured both nursing units on 2/21/20 at 12:17 PM. Other surveyors toured on 2/21/20 but at different times. The team did not observe postings for either floor. The Director of Nursing was interviewed on 2/21/20 at 2:00 PM. The findings were shared with her. The Administrator was informed of the finding on 2/24/20 at 2:30 PM.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-02-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interviews, surveyor observation and staff interview, it was determined that the facility failed to serve food at a preferable/palatable temperature. This was evident for 3 (#54, #87, #83) of 22 initial pool residents and 4 of 4 food items tested for temperature. The findings include: On 2/18/20 at 10:09 AM, during an interview, when asked if the hot foods were served hot and the cold foods served cold, Resident #54 stated that the food is usually warm. On 2/18/20 at 10:39 AM, during an interview, Resident #87 stated that the food was cold. On 2/19/20 at 8:44 AM, during an interview, Resident #83 stated that the food was not bad but warm, could be hotter. On 2/21/20 at 11:45 AM, a test tray was requested from the Dietary Director. On 2/21/20 at 12:35 PM, on Unit 2, the test tray, which was the last tray on a mobile, metal food cart, was removed from the food cart and the Dietary Manager was observed checking the food temperatures with the facility's thermometer. The temperature of the Salmon was 125 degrees F (Fahrenheit), the pasta noodles were 125 degrees F, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-02-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and staff interview, it was determined that the facility staff failed to properly label, and date food items stored in the main kitchen. This was evident during the initial tour of the kitchen. The findings include: On 2/18/20 at 8:30 AM, accompanied by the Dietary Director, Staff #11, an initial tour of the kitchen was conducted. Observation of the kitchen's main refrigerator revealed the following concerns: on the left side of the refrigerator, observation was made of a metal cart that held metal trays. There were two trays that each had 45 small juice filled glasses that were covered with a plastic lids which were not labeled with the date they were prepared, there was one tray that had 7 cups containing grapes and 4 cups containing peach puree that were not covered and not labeled with the date they were prepared. The tray also had several small beverage glasses filled with milk shake and several small glasses filled with water that were covered with a plastic lid and not labeled with the date they were prepared. On the top of the metal cart was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to notify the physician when Resident (#75) had refused medication for 7 days. This was evident for 1 of 45 residents selected for review during the survey process. The findings include: Medical record review on 2/19/20 at 12:00 PM for Resident #75 revealed on 1/31/20 the physician ordered: MiraLAX powder, 17 grams by mouth once a day. MiraLAX is a laxative solution that increases the amount of water in the intestinal tract to stimulate bowel movements. MiraLAX is used as a laxative to treat occasional constipation or irregular bowel movements. Review of the Medication Administration Record revealed the resident had refused the medication for 7 days, from 2/15/20 to 2/21/20 at 9:00 AM; however, there is no evidence the facility staff notified the physician or Certified Registered Nurse Practitioner (CRNP) that Resident #75 had refused a medication for 7 days. Interview with the Director of Nursing on 2/24/20 at 3:00 PM confirmed the facility staff failed to notify the physician or CRNP that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation it was determined the facility staff failed to provide housekeeping and maintenance services necessary to maintain a safe, clean, comfortable and homelike environment. This was evident for 1 of 13 resident bathrooms observed on the 2nd floor. The findings include: On 2/18/20 at 9:52 AM, observation of room [ROOM NUMBER]'s shared bathroom revealed a strip of rubber on the right side of the walk-in shower was peeling. Towards the outer edge of the shower floor, there was a gouge in the shower floor with an area of floor missing, approximately 1-inch X 0.5-inch X 0.25-inches deep, that had sharp edges. These findings were observed again on 2/24/10 at 1:06 PM, and, at that time, the bathroom floor was observed to be noticeably dirty. On 2/24/20 at 1:10 PM, Staff #12 accompanied the surveyor to room [ROOM NUMBER]'s shared bathroom and confirmed the above findings.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined that the facility failed to notify the resident and/or responsible party in writing of a Resident's (#43, #81) transfer to the hospital and the reason for transfer. This was evident for 2 of 2 residents reviewed for hospitalizations. The findings include: 1. Resident #81 was admitted to the facility on [DATE] and due to a change in condition that required hospital level care was transferred to the hospital on 2-7-2020. On 2-21-2020 at 8:30 AM the Administrator confirmed that the facility did not notify Resident #81 and/or the responsible party in writing and in a language and manner that they understand of the reason for the transfer to the hospital. 2. A review of Resident #43's clinical record revealed that the resident was discharged on 2/20/20. Further review revealed that a written notification of the reasons for discharge was not provided to the resident. The Administrator was interviewed on 2/21/20 at 8:45 AM. The Administrator confirmed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility 1) failed to develop and implement comprehensive, person-centered care plans with non-pharmacological approaches to care for a resident receiving psychotropic medication, and, 2) failed to follow a resident's care plan related to administering oxygen. This was evident for 1 (#16) of 6 residents reviewed for unnecessary medications and 1 (#28) of 1 resident reviewed for respiratory care. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) On 2/19/20 at 12:09 PM, Resident #16's medical record was reviewed. Review of Resident #16's February 2020 MAR (medication administration record) documented that Resident #16 received Seroquel (Quetiapine) (antipsychotic) by mouth every day for dementia with behavioral disturbance. Review of Resident #16's care plans failed to reveal evidence that a comprehensive, resident centered care plan with measurable goals and non-pharmaceutical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, and staff interview, it was determined the facility failed to implement an ongoing resident centered activities program to meet the interests and support the physical, mental and psychosocial well-being of each resident. This was evident for 1 (#28) of 1 resident reviewed for activities. The findings include: During the day, on 2/18/20, 2/19/20, 2/20/20 and 2/21/20, multiple, intermittent surveyor observations were made of Resident #28. On each of these observations, Resident #28 was observed in his/her room, lying in bed. The resident was never observed out of bed and continued surveyor observations failed to reveal evidence that Resident #28 received one to one activity staff visits, attended activity programs or that the resident was offered the opportunity to observe or participate in an activity program. Review of Resident #28's admission assessment with an ARD (assessment reference date) of 9/24/19, Section F, Preferences for Customary Routine and Activities, F0500, Interview for Activity Preferences, revealed documentation that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interviews with facility staff, it was determined that the facility staff failed to follow a written physician order (Resident #81). This is evident for 1 of 2 resident's reviewed for discharge to the community during the annual survey. The findings include: Resident #81 was admitted to the facility from the hospital on 1-29-2020. During hospitalization Resident #81 experienced delirium. The hospital physician started Resident #81 on Seroquel, an antipsychotic medication, to control the delirium. The resident was then discharged to the facility. On 1-30-2020, after medication review, the facility physician ordered a psychiatric physician consult to assist with a gradual dose reduction of the Seroquel medication. Unable to locate the psychiatric consult in the medical record on 2-20-2020 at 12:36 PM this surveyor asked the Director of Nursing (DON) for the consult. On 2-20-2020 at 1:00 PM the DON confirmed that the ordered for a psychiatric consult was followed and the consult was not obtained.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview, it was determined the facility failed to maintain the environment for Resident (#19) free from potential accidents. This was evident for 1 of 1 resident selected for review of accidents and 1 of 45 residents selected for review during the annual survey process. The findings include: The Minimum Data Set (MDS) is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. MDS assessments contain standardized questions about several elements of functional and cognitive status and mobility, Behavioral symptoms - a number of items about behavioral symptoms common in dementia, Psychosocial functioning - resident participation in activities and resident preferences, Symptoms and geriatric syndromes - for example pain, continence, falls, nutritional status, activities of daily living and many others and Diagnoses and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview, it was determined the facility staff failed to ensure oxygen was administered at the rate ordered by the physician, failed to accurately document the resident's oxygen rate in the treatment record, failed to ensure the resident's oxygen tubing was changed per the physician's order, failed to ensure a physician's order addressed the resident's use of oxygen humidification and failed to follow the resident's oxygen therapy care plan. This was evident for 1 (#28) of 1 resident reviewed for respiratory care. The findings include: On 2/18/20 at 9:47 AM, observation of Resident #28 revealed the resident was wearing an oxygen nasal cannula (NC) tubing connected to a humidification water bottle which was connected to an oxygen concentrator that was set at 2 LPM (liters per minute). The oxygen tubing was labeled with the date 2/4/20 and the humidification bottle was dated 2/3/20. On 2/19/20 at 10:09 AM, an observation was made of Resident #28 wearing oxygen NC tubing connected to a humidification water bottle which was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility staff failed to ensure physician medical visit notes were in residents' medical records on the day the residents were seen. This was evident for 2 (#28, #63) of 5 residents reviewed for position, mobility. The findings include: 1) On 2/21/20 at 1:53 PM, Resident #28's medical record was reviewed. Review of Resident #28's physician and NP (nurse practitioner) progress notes in the resident's EMR (electronic medical record) revealed that the practitioner's progress notes were not in the resident's medical record on the day of the practitioner's visit. Resident #28's EMR indicated that a 11/25/19 physician consult note was uploaded (attached) to the EMR on 12/5/19, a 12/20/19 NP progress note was uploaded to the EMR on 12/23/19, and a 12/27/19 NP progress note was uploaded to Resident #28's EMR on 1/9/20. 2) On 2/24/20 at 9:30 AM, Resident #63's medical record was reviewed. Review of Resident #63's physician and NP progress notes in the resident's EMR revealed that the practitioner's progress notes were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of employee files and staff interview, it was determined that the facility failed to have evidence of skills competencies for 2 geriatric nursing assistants (GNA #3, #4). This was identified for 2 of 4 GNA's reviewed during the annual survey. The findings include: Skills competencies on GNA's are usually completed during orientation to determine if the GNA has the skills to care for residents in a safe and accurate manner. A nurse or preceptor GNA observes the new GNA completing a list of skills, such as bathing a bedbound resident, and determines if the GNA is qualified to complete the task. A review of GNA #3 and GNA #4's employee file did not contain evidence that skill competencies were completed. On 2-21-2020 at 12:00 PM the Administrator confirmed the facility did not have skills competencies for the two GNA's.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of employee files and staff interview, it was determined that the facility failed to have a Geriatric Nursing Assistant (GNA #3) complete the annual required 12 hours of education based on the annual performance review. This was identified for 1 of 4 GNA staff members reviewed during an annual recertification survey. The findings include: Review of GNA #3's employee file on 2-21-2020 at 10:50 AM revealed a hiring date of 8-29-18 and no evidence of the required 12 hours of continuing education for 2019. Interview with the Administrator on 2-21-2020 at 12:00 AM confirmed that GNA #3 did not complete any continuing education for 2019.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview it was determined the facility staff failed ensure Resident (#48) was free from unnecessary medication. This was evident for 1 opportunity out of 28 for error and 1 out of 4 residents observed for medication pass. The findings include: When observing medication pass, the surveyor asks the facility staff as to what medications are to be administered to the resident in question at that time. The Surveyor will write the medications that are to be administered as noted by the facility staff. Then the surveyor will review the blister pack or unit-dose pack to ensure the correct medication is being administered. When the facility staff is finished administering medications to the observed resident, the surveyor will ask for the discarded-empty unit dose packages to verify the administration of the ordered medications. Surveyor observation of medication pass on 2/19/20 at 9:09 AM revealed LPN #5 indicated that she was administering Resident #48 a Mucinex Extended Release (ER) tablet, 600 milligrams. Mucinex is an expectorant. It helps…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined that the facility staff administered anti-psychotic medication without adequate indication of need. This was evident for 1 (#16) of 6 residents reviewed for unnecessary medications. The findings include: On 2/19/20 at 12:09 PM, Resident #16's medical record was reviewed. Resident #16's February 2020 MAR (medication administration record) documented that Resident #16 received Seroquel (Quetiapine) (antipsychotic) by mouth every day for dementia with behavioral disturbance. On 12/18/19, in behavioral health progress note, the CRNP (certified registered nurse practitioner) indicated that the reason for the psychiatric consult was the resident had increased restlessness and multiple falls and the resident's treatment plan included Resident #16 was to start Seroquel by mouth for dementia with behavioral disturbance. The CRNP did not identify the resident's behaviors for which the Seroquel had been prescribed and there was no clear rationale documented for use of the antipsychotic. Continued review of Resident #16's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview it was determined the facility staff failed to obtain a medication error rate less than 5%. This was evident for 2 errors out of 28 opportunities and 1 out of 4 residents observed for medication pass (Resident #48) resulting in an error rate of 7.14%. The findings include: When observing medication pass, the surveyor asks the facility staff as to what medications are to be administered to the resident in question at that time. The Surveyor will write the medications that are to be administered as noted by the facility staff. Then the surveyor will review the blister pack or unit-dose pack to ensure the correct medication is being administered. When the facility staff is finished administering medications to the observed resident, the surveyor will ask for the discarded-empty unit dose packages to verify the administration of the ordered medications. Error 1. The facility staff failed to administer a Vitamin D supplement to Resident #48. Medical record review for Resident #48 on 2/19/20 at 12:00 PM revealed on 12/25/19 the physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-24 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to obtain laboratory blood specimen on Resident (#5) as ordered by the physician. This 1 of 45 residents selected for review during the annual survey process. The finding includes: Medical record review on 2/21/10 at 1:00 PM revealed on 10/30/19 the physician ordered: Free Dilantin, BMP (Basic Metabolic Panel), Mg (Magnesium) and Dilantin level in the morning. Dilantin (phenytoin) is an anti-epileptic drug, also called an anticonvulsant. It works by slowing down impulses in the brain that cause seizures. Dilantin is used to control seizures. Dilantin doses are often adjusted to find the optimal dose based on measurement of blood levels. Free Dilantin: free phenytoin level is the best indicator of adequate therapy. BMP: The basic metabolic panel (BMP) is a frequently ordered panel of 8 tests that gives a healthcare practitioner important information about the current status of a person's metabolism, including health of the kidneys, blood glucose level, and electrolyte and acid/base balance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined the facility staff failed to maintain the medical record for Resident (#19) in the most accurate and complete form. This was evident for 1 of 45 residents selected for review during the annual survey. The findings include: A medical record is simply a record of a resident's health and medical history. Consistent, current and complete documentation in the medical record is an essential component of quality resident care. Medical record review on [DATE] at 12:00 PM for Resident #19 revealed the a MOLST form dated [DATE]. Maryland MOLST is a portable and enduring medical order form covering options for cardiopulmonary resuscitation and other life-sustaining treatments. The medical orders are based on a patient's wishes about medical treatments. Review of the MOLST revealed the orders for Resident #19 were based on the following: Or, I hereby certify that these orders are based on: ____X____ other legal authority in accordance with all provisions of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of medication pass it was determined the facility staff failed to administer medications in a manner which promoted the most infection control for Resident (#48) and failed to follow infection control practices and guidelines to prevent the development and transmission of disease by failing to label and store resident care equipment in a manner to prevent development and transmission of disease and infection. This was evident for 1 of 4 residents observed for medication pass with 1 out of 28 opportunities for error and this was evident in 3 of 13 resident bathrooms observed on the 2nd floor during the survey. The findings include: 1. Medical record review on 2/19/20 at 10:30 AM for Resident # 48 revealed on 12/25/19 the physician ordered: Tylenol extra strength 500 milligrams, 2 tablets by mouth every day. Tylenol (acetaminophen) is a pain reliever and a fever reducer. Observation of medication pass on 2/19/20 at 9:09 AM revealed LPN (Licensed Practical Nurse) #5 obtained a multi-dose bottle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to LORIEN HEALTH SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 53.8+0.2 vs chain
Health inspection 4 of 53.6+0.4 vs chain
Staffing 2 of 53.8-1.8 vs chain
Quality measures 3 of 52.6+0.4 vs chain
The other 7 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
COLLISON, MICHELEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
JURAS, ROSEMARYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER10%since 10/18/2004
LICATA, LINDAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER10%since 10/18/2004
MANGIONE, JOANNEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
MANGIONE, JOHNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER10%since 10/18/2004
MANGIONE, LOUISIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER10%since 10/18/2004
MANGIONE, NICHOLASIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
MANGIONE, PETERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
MANGIONE, SAMUELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
O'KEEFE, FRANCESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 10/18/2004
BEARD, BERNADETTEIndividualW-2 MANAGING EMPLOYEEsince 01/01/2011
GRIMMEL, LOUISIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 10/18/2004

CMS files one row per role, so the 21 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.6M
Net patient revenuemost recent cost report
-1.2%
Operating marginrevenue minus expenses
$1.3M
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 22%Other / private 12%

This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$417per resident / day
operating cost
$12,683per month
≈ monthly operating cost
$412per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215351. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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