Caretel Inns of Linden
202 South Bridge Street, Linden, MI 48451 · For profit - Corporation · 60 certified beds · (810) 735-9400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.3% | 10.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 10.7% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.9% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.7% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.6% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.7% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.2% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.0% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.9% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.9% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.3% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.6% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 8.0% | 11.7% | 12.0% | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 124 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 60 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.50 therapist hours per resident per day in 2026Q1 — more than 81% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.5%CMS range 41.4–58.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.0%CMS range 7.5–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 63.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 93.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 4.3–10.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 60 beds and averages 57.8 residents a day — about 96% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.58 on weekdays — 13% thinner on weekends. RN hours go from 0.77 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 11 most serious are shown; the remaining 47 are one tap away and print in full.
- Actual harm · Gcited before2024-08-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00133932. Based on observation, interview and record review the facility failed to implement and carry out interventions to prevent the development of pressure ulcers for one resident (Resident #39) of three residents reviewed for pressure ulcers resulting in the development of four facility-acquired pressure ulcers (1-Stage 3 and 3-Unstageable). Findings include: Resident #39 (R39): Resident #39 is [AGE] years old and most recently admitted to the facility on [DATE] with diagnoses that include dysphagia, cerebral infarction, traumatic brain injury and pressure ulcers. R39 has a brief interview for mental status score (BIMS) of 6, indicating severe cognitive impairment and R39 is currently receiving hospice services. On 08/19/24 at 11:43 AM, R39 was observed in bed, appropriately dressed, well groomed, free of odors, laying supine, R39 was non-verbal, but did nod at a few yes/no questions. On 08/19/24 at 03:28 PM, record review revealed that R39 has multiple pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake Number 2970791.Based on observation, interview and record review, the facility 1) Failed to ensure that residents were monitored per orders for weight change. 2)Failed to ensure that a change of condition assessment was documented when a significant weight loss was identified, and. 3) Failed to update and revise a resident-centered care plan; resulting in delayed care contributing to a 9.23% weight loss in 7 weeks for one resident (Resident #1) of three residents reviewed for quality of care with weight loss. Findings include: Resident #1 (R1):A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated R! was admitted to the facility on [DATE] with diagnoses: history of weakness, diabetes mellitus type 2, protein-calorie malnutrition, gastro-esophageal reflux disease (GERD), bipolar disorder, dementia and hypertension. The MDS assessment dated [DATE] indicated the resident had impaired cognitive abilities with a Brief Interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2792791.Based on observation, interviews and record review, the facility failed to protect the resident's right to be free from physical abuse for one resident (Resident #102) by another resident (Resident #103), who attacked the resident at the dining room of nine (9) residents reviewed for abuse, resulting in a skin tear to R102's right hand and possible infection of the open wound. Findings include:According to the facility's incident report dated 2/14/26 at 2:30 PM, a female resident (R102) from 100 Hall was seated in her wheelchair in the dining room. Resident #103 (R103) approached and began to push the resident's wheelchair. The resident (R102) extended her right hand and asked R103 to stop. At that time, R103 reached toward the resident's (R102) right hand and grasped the top of her hand, resulting in a skin tear to the dorsal (top) right hand. During the same timeframe, R103 was observed grabbing and shaking other residents' wheelchairs in the dining room area. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-03 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers 2741938 and 2745566.Based on observation, interview and record review the facility failed to prevent significant medication errors for one resident (Resident #101) of 7 residents reviewed for medication errors. Findings include:Medication Error #1 Cyclobenzaprine:During the Med Pass (Medication Administration) observation conducted on 3/3/26 at 1:00 PM, Nurse G told the surveyor that R101 did not have her muscle relaxer available at 1:00 PM. Nurse G stated that R101's medication is available except for her pain medication called Cyclobenzaprine or Flexeril. Nurse G revealed that she received a report from the nightshift nurse this morning, who told her it was not available for R101's 5:00 AM dose. The medication was not available in the emergency back-up box either. Nurse G continued to explain that she learned about it from the night shift nurse during morning report, that R101's last dose was given on 3/2/26, and that it was signed out as administered at 2100 (9:00 PM).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-09 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1) Have an active plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all of the residents in the facility; 2) Complete routine resident and staff Infection Surveillance, including audits/environmental rounds, analyze data for trends and report findings and 3) Ensure the appropriate use of Personal Protective equipment, per Standards of Practice, which could lead to an outbreak of infectious organisms, and illness. Facility Infection Control On 9/09/2025 at 10:48 AM during an interview with IP/Infection Preventionist “H”, she said she was new to the role. She started in December 2024 and completed the CDC/Center for Disease Control and Preventions Certificate training course for Long Term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-09-09 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to ensure that the appropriate backflow prevention was installed on cross connections. This deficient practice increases the likelihood of contamination of the water supply due to a backflow event, potentially affecting all residents, staff, and visitors who consume water at the facility.Findings include: On 09/03/2025 at approximately 7:25 AM, observed a hose attached to a spigot without a hose bib vacuum breaker located in the [NAME] sub kitchen. On 09/03/2025 at approximately 9:15 AM, observed a chemical dispenser attached to a utility sink downstream of an atmospheric vacuum breaker (AVB) without a wasting tee, located in the janitor's closet in 300, 200, and 100 hallways. According to the 2008 Cross Connection Manual on atmospheric vacuum breakers, AVBs shall not be installed where they will be under continuous pressure for more than 12 hours (i.e. no downstream shutoff valve).According to the 2008 Cross Connection Manual on chemical feeder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers 2586675 and 2594091.Based on observation, interview, and record review the facility failed to provide a clean, comfortable and home like environment to ensure that resident rooms, bathrooms and common areas were clean, for residents on the 100 hall and for a Confidential Group of Residents on the 100, 200 and 300 halls, resulting in an unclean physical environment, resident dissatisfaction and complaints regarding the lack of cleanliness, and Infection Control practices. Environment During a tour of the building on 9/3/2025 at 7:45 AM, there were multiple observations of unclean resident rooms on the 100 hall. Several rooms were noted to have a strong, foul odor including room [ROOM NUMBER] and #114. Many rooms were cluttered with items, including items on the floor, windowsills and other surfaces. Several Resident rooms were noted to have wastebaskets overflowing onto the floor. Resident bathrooms were noted to have large rust stains coated in the sink and toilets. Some…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-09 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number 2586675. Based on observation, interview and record review the facility failed to review and revise Care Plans to ensure a resident-centered comprehensive care plan for four residents (#21, #22, #60 and #67) of 40 residents reviewed, resulting in the residents (#21, #22, #60 and #67) lacking a Care Plan with resident specific interventions. Resident #21 Accidents Falls A record review of the Face sheet and electronic medical record indicated Resident #21 was admitted to the facility on [DATE] with diagnoses Dementia mood disturbance with anxiety, and weakness. Per the progress notes, Resident #21 was receiving Hospice services.On 9/03/2025 at 10:03 AM, Resident #21 was observed in the hallway with her legs hanging over the side of a broda chair. She was leaning forward and trying to move the chair. Nurse Aide M approached the resident and was asked if the resident was trying to get up out of the chair and she stated, Yes. She said the resident repeatedly tried to stand and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure that medications and supplements were labeled, stored and disposed of properly, resulting in expired supplements in the medication room, expired over the counter medication and loose and unlabeled medications in the medication carts.Findings include:On 09/05/2025 at 11:15AM, observation of the main hall medication storage room revealed the following expired item: - Three expired bottles of Jevity 1.5, the information on the bottle read, use before 9/1/25. These findings were verified with the Director of Nursing (DON) and Licensed Practical Nurse (LPN) B. The DON disposed of the expired items. On 09/05/2025 at 12:23PM, observation of the 200 hall medication cart revealed the following expired item:- One bottle of Vitamin B-12, expired on 08/2025. This finding was verified with LPN C, LPN C stated they would dispose of the expired over the counter medication immediately. On 09/05/2025 at 12:30PM, observation of the 100 Hall Med Cart revealed the following findings:- Two medications (Hydroxyzine and Sertraline) sitting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-09 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to properly dispose of waste and maintain dumpster area to mitigate the presence of insects and rodents, potentially affecting all residents, staff, and visitors in the facility.Findings include:On 09/03/2025 at approximately 8:51 AM -9:25 AM, during the environmental tour with the Maintenance Director F, observed a McDonald's wrapper, multiple dirty gloves, the cement surrounding the dumpster visibly soiled with dark waste, and the lid was open on one of two dumpsters. On 09/03/2025 at approximately 8:51-9:25AM conducted interview with Maintenance Director F on the cleaning schedule for the dumpsters, and he stated that because of the holiday weekend, they've been falling behind, but the dumpster area is usually cleaned every other day. According to the 2022 Food Code, 5-501.115 Maintaining Refuse Areas and Enclosures A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items.
- Potential for harm · Dcited before2025-09-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were treated in a respectful and dignified manner for 2 Residents (#22 and #59) from a facility census of 52 residents, resulting in missing items not being replaced in a timely manner for Resident #22 and some confidential group of residents were unable to reenter the building nor reach the facility by phone for reentry after hours or after outside visitation with family and friends. Findings include: Facility Resident Council On 09/04/2025 at 10:30 AM, seven (7) confidential group of residents and a family member (who wished to remain anonymous) attended the Resident Council (RC) Meeting. The council has invited a Family Member#8 (FM8) during the Resident Council Meeting to attend on 09/04/2025 at 10:53 AM. The FM8 expressed that the resident's prescription glasses had been missing for almost a year, and there has been no follow-up in finding the glasses, nor have there been any resolution or efforts made to replace the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Dcited before2025-09-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Code Status was accurately documented and accessible in the medical record Care Plan for one resident (#21) of 1 reviewed for Advance Directives, resulting in the potential for miscommunication of code status which could lead to a lack of appropriate interventions for care.Resident #21 Advance Directives NotesA record review of the Face sheet and electronic medical record indicated Resident #21 was admitted to the facility on [DATE] with diagnoses Dementia mood disturbance with anxiety, and weakness. Per the progress notes, Resident #21 was receiving Hospice services.A review of the Face sheet for Resident #21 identified, Code Status: (Advance Directives)- Code Status: DNR. A review of the Documents section of the electronic medical record identified an assessment form titled, Code Status Form for Resident #21. Do-Not-Resuscitate was checked and further provided, Patient Advocate Consent/Guardian Consent: I authorize that in the event the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure PASARR assessments were completed yearly and posted into the residents' clinical record for two residents (R#7 and R#10) of 3 residents reviewed for coordination of PASSAR and Assessments.Findings Include:On 9/4/25 at 2:30 PM, a review of R7's Pre-admission Screening and Resident Review (PASARR) was conducted. It revealed that R7 did not have one on file for 2025. The last PASARR in R7's File was dated7/3/2024. No other PASSAR Forms were found in R7's Electronic Medical Record. On 09/04/2025 2:58 PM, R10's PASARR was reviewed. An outdated Level I PASARR was found dated 12/20/2021. Another outdated PASSAR Level I and Level II dated August 16, 2024, was found. There was no assessment dated 2025 posted. The social worker (SW) was interviewed on 09/04/25 at 3:00 PM and stated that, according to the facility's policy, the PASARR Assessment must be done within 25 days from admission and then annually. She admitted that she did not have the PASARR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a wound was assessed with appropriate treatment for one resident (R6) and hospice orders were in place for two residents (R60 and R65) of three residents reviewed for quality of care, resulting in missing treatments for a wound and the absence of hospice treatment orders.Findings include: Resident #6 Skin Conditions A record review of the Face sheet and electronic medical record indicated Resident #6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Diabetes, dementia, chronic pain, arthritis, depression, and anxiety. The resident had moderate cognitive decline and needed some assistance with care. On [DATE] at 11:21 AM, Resident #6 was observed sitting on the side of the bed. She had a red, scabbed area on the tip of her nose, and a red, raw area under her lip. The resident said she rubbed them and began rubbing them. On [DATE] at 9:32 AM, Resident #6 was observed resting in bed. She was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate supervision and revise the care plan to prevent falls for one resident (Resident #7) of three residents reviewed for falls and accidents. Findings include:Resident #7 (R7)According to the review of Resident #7's clinical record, on 9/3/2023 at 1:30 PM, R7 was [AGE] years old, admitted to the facility on [DATE], with the primary diagnosis of generalized muscle weakness and difficulty walking, dementia with obsessive compulsive disorders, mixed anxiety disorders, in addition to other diagnoses. and major depressions in addition to other diagnoses.Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview of Mental Status (BIMS) score of 05/15. A score of zero to 07 means that the person has severe cognitive impairment. R7's Section GG of the same assessment date, 7/24/2025, indicated that R7 was dependent on all ADLs (hygiene, showers, and dressing) except for eating. R7 required supervision or touching assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure consents were signed and behavior monitoring was provided for psychotropic medications for two residents (R13, R60) of two residents sampled for psychotropic medications, resulting in the lack of consents and behavior monitoring.Findings include: Resident #13 R13 is [AGE] years old and admitted the facility most recently on 08/23/2025, with diagnoses that include schizophrenia, major depressive disorder, anxiety disorder and dementia. On 09/05/2025 at 02:35PM, record review revealed that R13 has physician's orders for Fluoxetine 20mg (anti-depressant) and Risperdal 1mg (anti-psychotic). On 09/05/2025 at 02:40PM, record review revealed there was no physician's order for behavior monitoring. Record review also revealed a task (area where the Certified Nursing Assistants chart) titled Behavior Monitoring and Interventions. There were two entries noted, one on 8/18/25 and 8/24/25. No other entries had been made for R13. On 09/05/2025 at 2:42PM, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure resistance patterns of organisms were identified and reviewed in the antibiotic stewardship meeting, resulting in the potential exposure of infection and ineffective antibiotic use for all 52 residents in the facility. Facility Infection Control On 9/09/2025 at 10:48 AM during an interview with IP/Infection Preventionist H, she said she was new to the role. She started in December 2024 and completed the CDC/Center for Disease Control and Preventions Certificate training course for Long Term Care/LTC on 4/6/2025. When asked to review the Infection Surveillance data for the prior year, September 2024 through September 2025, The IP H said she began collecting Infection Surveillance in April 2025, and surveillance prior to that was completed by someone else. During the interview with IP H on 9/9/2025 at 10:48 AM, there was identified Infection Surveillance for July 2025 with line listings, analysis and reporting completed. There was no additional monthly Infection Surveillance for the year with line listings, analysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to ensure residents were 1) Consistently assessed for Influenza and Pneumococcal vaccinations on admission, per Standards of Practice, 2) Provided an educational vaccination information statement for each vaccination, and 3) Documented vaccination information in the residents' medical record, which could potentially affect all residents, including Residents #27, #30, #68 and #70, reviewed for infections, resulting in the potential for exposure to Influenza and Pneumococcal disease, and severe illness. Findings include:FacilityInfection Control On 9/09/2025 at 11:25 AM, during an interview with Infection Preventionist/IP H, she was asked about resident vaccinations for Influenza/FLU and Pneumonia. She said she was currently working with a local pharmacy to implement a vaccination clinic in October 2025 to provide FLU, Pneumonia and Covid vaccinations for the residents. She said resident vaccinations were assessed on admission by the Admissions Coordinator N. The IP H said she thought the residents' received education about the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to ensure that residents were 1) Consistently assessed for Covid-19, per Standards of Practice, 2) Provided an educational vaccination information sheet for each vaccination, and 3) Documented vaccination information in the residents' medical record, which could potentially effecting all residents, including Residents #27, #30, #68 and #70, reviewed for vaccinations, resulting in the potential for exposure to Covid-19 and severe illness. FacilityInfection Control On 9/09/2025 at 11:25 AM, during an interview with Infection Preventionist/IP H, she was asked about resident vaccinations for Influenza/FLU and Pneumonia. She said she was currently working with a local pharmacy to implement a vaccination clinic in October 2025 to provide FLU, Pneumonia and Covid vaccinations for the residents. She said resident vaccinations were assessed on admission by the Admissions Coordinator N. The IP H said she thought the residents' received education about the vaccinations via a Vaccine Information Statement/VIS for each specific…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Numbers MI00149339 and MI00149518. Based on observation, interview, and record review the facility failed to provide a clean, comfortable and home like environment by failing to ensure that residents' rooms were clean, for two resident's (#1 and #5) and there was enough linen to accommodate residents' needs, resulting in an unclean physical environment, resident dissatisfaction and complaints regarding the lack of cleanliness and linen. Findings Include: Resident #1: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #1 was admitted to the facility on [DATE] with diagnoses: Dementia, Schizophrenia, diabetes, COPD, Cognitive communication deficit, Depression, and a history of falls. Hospice care began 12/16/2024. The MDS assessment dated [DATE] indicated Resident #1 had full cognitive abilities with a Brief Interview for Mental Status score of 14/15 and needed assistance with all care. During a tour of the facility on 1/22/2025 at 9:40 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-03 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00148245. Based on observation, interview, and record review, the facility failed to ensure that the bladder scanner for the entire facility was in good repair to clinically assess residents diagnosed with urinary retention for one resident (Resident #500) of 3 residents reviewed with indwelling catheters, resulting in urinary retention, severe abdominal pain and the likelihood of further complications and delayed urinary care needs. Findings include: Resident #500 (R500): According to the clinical record review on 12/3/24 at 1:30 PM. R500 was discharged to home on [DATE]. R500 was [AGE] years old and admitted to the Administrator on 11/11/24, with the diagnosis of Urinary Retention, Elevated Prostate Specific Antigen (PSA), Chronic Kidney Disease Stage 3, and Chronic Respiratory Failure (CRF) in addition to other diagnoses. Further clinical record review conducted on 12/3/24 at 1:30 PM revealed the following: On 11/16/24 at 1:24 AM, according to the eMar-(electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #20: A review of Resident #20's medical record revealed an admission on [DATE] with diagnoses that included dementia, chronic obstructive pulmonary disease, weakness and difficulty in walking. A review of the Minimum Data Set assessment revealed the Resident has severely impaired cognition and needed substantial/maximal assistance with most mobility, upper body and lower body dressing and partial/moderate assistance with oral hygiene. A review of Section B-Hearing, Speech, and Vision, the Resident was documented as makes self-understood with ability to express ideas and wants and understood others with clear comprehension. On 8/21/24 at 10:45 AM, an observation was made in Resident #20's room of Resident #20 lying in bed, with a sheet over her and head of bed slightly elevated. The Resident did not engage in conversation and was able to readjust herself in bed. An observation was made of Resident #20's call light positioned on the floor by her bed and was not secured to the bed or in reach for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-22 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake Number MI00133932. Based on the interview and record review, the facility failed to maintain an annual-based competencies and education of 12.0 hours for three Certified Nursing Assistants (CNA) reviewed for their annual-based competencies. Findings include: FACILITY Sufficient and Competent Nurse Staffing On 08/22/24 at 01:02 PM, a request for the 12 hours annual competencies was requested from the facility Human Resources office. Three Certified Nursing Assistants (CNA) names were selected for their credentials and yearly competency review. A review of the CNA files revealed: 1. CNA N was hired on 9/12/2013. CNA N's in-service training record did not quantify the number of hours of the in-services and training attended. The topics/lessons were listed dated 9/12/23-9/13/23, but the hours, the competency assessments, and the evaluation were not attached in the checklist. The lessons listed were not validated by the instructor. There was no proof of counter demonstration or post tests on the topics that required testing validation. 2. CNA P was hired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that a medication cart and a treatment cart were secured, ensure proper labeling of medication and ensure that topical treatments were not stored with oral medications, of two medication carts and one medication room reviewed for medication storage and labeling, resulting in the potential of medications administered with decreased efficacy, improper labeling of medications, ingestion of medications and drug diversion. Findings include: On 8/20/24 at 9:10 AM, an observation was made of the treatment cart that was positioned in the 300-hall entrance and dining area entrance, that was unlocked and not under supervision of a nurse. There was no nurse in the vicinity of the treatment cart and no nurse in the 300 hall or in the dining area. A staff member comes by, and they are asked to get the nurse for the 300 hall. Nurse K approached the treatment cart, and the contents were reviewed with the Nurse. The treatment cart included supplies for dressing changes and treatments and prescription topical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00143075 and MI00144896. Based on observation, interview and record review, the facility failed to ensure a safe and sanitary environment in resident care areas and in the kitchen area. This deficient practice has the potential to affect all 55 residents who reside in the building, resulting in the potential for injury, dissatisfaction of living conditions and foodborne illness. Findings include: On 8/21/24 at 10:45 AM, an observation was made in room [ROOM NUMBER] of an open door near Bed B by the window. The door was opened to a furnace and piping that was just inside the door. Housekeeping Staff P was asked about the opened door. The Housekeeping Staff was unsure how long the door had been opened and indicated it should not be left open. Upon pushing on the door, the door did not move and was not able to be shut. The Housekeeping Staff indicated they would call Maintenance Staff. On 8/21/24 at 10:58 AM, the Administrator responded to the Housekeeping Staff request…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains to Intake Number MI00140086. Based on interview and record review, the facility failed to protect Resident #59's right to be free from sexual abuse by Resident #309, resulting in Resident #309 found alone in Resident #59's room with his hand down her pants. Findings Include: Abuse Resident #59: A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #59 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Dementia, hypothyroidism and anemia. The MDS dated [DATE] revealed Resident #59 had severe cognitive loss with a Brief Interview for Mental Status (BIMS) score of 1/15. The MDS also indicated the resident needed supervision with mobility. Resident #309: A record review of the Face sheet and MDS assessment indicated Resident #309 was admitted to the facility on [DATE] with diagnoses: history of a stroke, weakness, history of prostate cancer, diabetes, kidney disease, anxiety, depression and hypertension. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake Number MI00136526. Based on interview, and record review, the facility failed to retain documentation regarding an injury after a fall investigation was completed and that the documentation was retained for one resident (Resident #56) of three residents reviewed for incident report investigations and retention of documentation, resulting in missed opportunities to prevent potential abuse or neglect, implement corrective measures and appropriate interventions and prevent further harm to occur. Findings include: Resident #56 (R56): 08/20/24 03:16 PM, a Facility Reported Incident submitted to the State Agency was reviewed. The surveyor requested the investigation file of R56 reported Fall Incident dated 4/6/2023. The Electronic Medical Record (EMR) Incident/Accident (I/A) Report dated 4/6/23 was incomplete; boxes were not checked, and no pertinent information was entered in the incident report documentation. According to the Fall Incident Report dated 4/6/23 at midnight: Incident Description: Patient observed on the floor by CNA (Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a person-centered baseline care plan to guide the care provided to two residents (Resident #307 and Resident #308) of 34 residents reviewed for care plans, resulting in the failure to provide instructions to the staff for effective and person -centered care to promote well-being and provide an appropriate diet for Resident #307 and dialysis catheter care for Resident #308 . Findings Include: Resident #307: Nutrition A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #307 was admitted to the facility on [DATE] with diagnoses: Cancer of the lung, liver and bone; Pulmonary edema, respiratory failure, pneumonia, and glaucoma. On 8/19/2024 at 4:23 PM, during a tour of the facility, Resident #307 was observed lying in bed with family at the bedside. The resident's family said they had to speak with someone from dietary as the resident was unable to chew, and he needed a different…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to develop and implement a comprehensive resident-centered care plan for Resident #23's use and maintenance of their CPAP machine for one resident (Resident #23) of 15 residents reviewed for comprehensive care planning, resulting in the potential for unmet care needs. Findings include: Resident #23: A review of Resident #23's medical record revealed an admission into the facility on 5/6/24 with diagnoses that included diabetes, weakness, and obstructive sleep apnea. A review of the Minimum Data Set assessment, dated 8/9/24, revealed a Brief Interview of Mental Status score of 12/15 that indicated moderate cognitive impairment and needed supervision or touching assistance with toileting hygiene and most mobility, and partial/moderate assistance with bathing self and lower body dressing. On 8/19/24 at 1:17 PM, an observation was made of Resident #23 sitting in a wheelchair in their room. The Resident was interviewed, answered questions and engaged in conversation. An observation was made of a CPAP (continuous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a restorative nursing program for one resident (Resident #25), of three residents reviewed for limited range of motion, resulting in the potential for decline in independence of self-care, physical ability, and overall decreased level of functioning. Findings Include: Resident #25: A review of Resident #25's medical record revealed an admission into the facility on 7/12/19 and re-admission on [DATE] with diagnoses that included kyphosis and scoliosis, bilateral foot drop, weakness, difficulty in walking, chronic pain, muscle wasting and atrophy and need for assistance with personal care. A review of the Minimum Data Assessment revealed the resident was cognitively intact, had impairment on both lower extremities, was independent with eating and oral hygiene, needed partial/moderate assistance with toileting hygiene, bathing, needed substantial/maximal assistance with lower body dressing, and personal hygiene, sit to lying, lying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure interventions were enacted to promote nutrition for two residents (Resident #307 and Resident #308) of 4 residents reviewed for food or nutrition, resulting in Resident #307 and Resident #308 lacking timely assessments and monitoring to aid in identification of nutritional needs. Findings Include: Resident #307: Nutrition A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #307 was admitted to the facility on [DATE] with diagnoses: Cancer of the lung, liver and bone; Pulmonary edema, respiratory failure, pneumonia, and glaucoma. On 8/19/2024 at 4:23 PM, during a tour of the facility, Resident #307 was observed lying in bed with family at the bedside. The resident's family said they had to speak with someone from dietary as the resident was unable to chew, and he needed a different textured diet. He had been having difficulty since admission with eating. A review of the Tasks tab in the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that physician's orders and facility policy were followed for enteral feeding for one resident (Resident #39) of one resident reviewed for tube feeding, resulting in the resident not receiving the total ordered amount of enteral feeding and a lack of documentation of the amount of enteral feeding infused. Findings include: Resident #39 (R39): Resident #39 is [AGE] years old and most recently admitted to the facility on [DATE] with diagnoses that include dysphagia, cerebral infarction, traumatic brain injury and pressure ulcers. R39 has a brief interview for mental status score (BIMS) of 6, indicating severe cognitive impairment and R39 is currently receiving hospice services. On 08/19/24 at 11:13 AM, observation revealed the enteral feeding pump of R39 infusing at 50ml/hr. On 08/19/24 at 11:20 AM, record review revealed a physician's order for enteral feeding that read, Enteral Feed Order, one time a day, start Osmolite 1.5 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper storage, cleaning and labeling of oxygen/respiratory equipment for Resident #9, Resident #23, and Resident #34, of four residents reviewed for oxygen and respiratory care, resulting in the potential of respiratory infection and deterioration in health and wellbeing. Findings include: Resident #23: A review of Resident #23's medical record revealed an admission into the facility on 5/6/24 with diagnoses that included diabetes, weakness, and obstructive sleep apnea. A review of the Minimum Data Set assessment, dated 8/9/24, revealed a Brief Interview of Mental Status score of 12/15 that indicated moderate cognitive impairment and needed supervision or touching assistance with toileting hygiene and most mobility, and partial/moderate assistance with bathing self and lower body dressing. On 8/19/24 at 1:17 PM, an observation was made of Resident #23 sitting in a wheelchair in their room. The Resident was interviewed, answered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess, monitor, ensure availability of pain medications and provide pain management for one resident (Resident #307) of 2 residents reviewed for pain management, resulting in the resident's verbalizations of unrelieved pain, frustration and helplessness. Findings Include: Resident #307: A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #307 was admitted to the facility on [DATE] with diagnoses: Cancer of the lung, liver and bone; Pulmonary edema, respiratory failure, pneumonia, and glaucoma. On 8/19/2024 at 4:23 PM, during a tour of the facility, Resident #307 was observed lying in bed with family at the bedside. The resident's family said he was having pain and was not receiving pain medicine that helped. They said the resident also had a cough and wanted some cough syrup. They said he had pneumonia and received it in the hospital. They said they were told the doctor ordered it, but they were waiting for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure dialysis communication forms were complete and included pre-dialysis and post-dialysis assessment, including location and assessment of the dialysis access site, for one resident (Resident #308) of 2 residents reviewed for Dialysis care, resulting in the potential for a decline in condition and the inability for a prompt response to care needs. Findings Include: Resident #308: Dialysis A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #308 was admitted to the facility on [DATE] with diagnoses: Diabetes, chronic kidney disease, requires renal dialysis, Myelodysplastic syndrome, anemia, heart disease and peripheral vascular disease. On 8/20/2024 at 8:55 AM, Resident #308 was observed lying in bed, awake. He said he received dialysis treatments on Mondays, Wednesdays and Fridays in the afternoon. A review of the physician orders identified the following: Hemodialysis . every M-W-F with chair time 3 pm, start…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that clinical staff postings were 1.) Completed and available for review for multiple days from January 2024- August 2024, including the months of January 2024, February 2024 and July 2024 and 2.) The clinical staff posting was accurate, resulting in the inability for residents and visitors to know what clinical staff were working on those days. Findings Include: FACILITY Sufficient and Competent Nurse Staffing On 8/22/2024 at 9:40 AM, during an interview with the Director of Nursing/DON about nurse staffing, she said the Clinical Staff posting document (Staffing Report) was completed daily by the Scheduler D and posted on the wall by the nurses' desk. The document was used to identify how many RN's (Registered Nurses), LPN's (Licensed Practical Nurses) and CAN's (Certified Nursing Assistants) were staffed on that day on each shift. The document identified how many hours were worked for an RN, LPN and CAN's and listed Total Hours per shift) and also included the Date and Resident Census (number of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that medications were available and administered timely as ordered for two (2) residents, Resident #30 and Resident #103, of nine (9) residents reviewed for medications, resulting in R30 not receiving her Lidocaine 4% Patch topically and R103 was not given her Lantus insulin injection resulting in the potential for adverse reactions or worsening of diabetes condition for R103 and potential for increased in pain and discomfort for R30 related to delayed or interruption of the medication. Findings include: During medication administration observation conducted on 8/20/24 and 8/21/24, There was a total of 32 opportunities observed in halls 100, 200, and 300. Two medication errors were observed out of 32 opportunities. 2 medications were omitted because they were unavailable for the residents. As a result, the facility had a medication error rate of 6.25%. During the medication administration observation conducted on 8/21/24 at 09:00 AM, Nurse Kprepared R30's morning medication due at 10:00 AM. When Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain consent for the use of an antipsychotic medication for one resident (Resident #303) of 5 residents reviewed for unnecessary medications, resulting in the potential for unidentified adverse effects and the receipt of an unnecessary medication. Findings Include: Unnecessary Medications, Psychotropic Medications, and Medication Regimen Review Resident #303: A record review of the Face sheet, assessments and progress notes, indicated Resident #303 was readmitted to the facility on [DATE] with diagnoses: Alzheimer's dementia, depression, anxiety, heart failure, atrial fibrillation, anemia, hypothyroidism and a history of falls. The Minimum Data Set (MDS) assessment was not yet completed. A review of the electronic medical record revealed Resident #303 was a prior resident at the facility between 10/23/2023 and 12/21/2023. On 12/21/2023, the resident discharged to an Assisted Living facility. The resident readmitted to the Long Term Care facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00133932. Based on observation, Interview, and record review, the facility failed to ensure a medication error rate of less than five percent (5%) when two medications were omitted for Resident #30 (R30)when the Lidocaine 4% patch was not available and for Resident #103 (R103) when a scheduled Lantus insulin injection was not available from a total of 32 opportunities resulting in a medical administration error rate of 6.25% with the potential for adverse reactions, increased in pain and suffering, and exacerbation of conditions related to omission of the medication or medication not given timely. Findings include: FACILITY Medication administration observation was conducted on 8/20/24 and 8/21/24. A total of 32 opportunities were observed at Halls 100, 200, and 300. Two medication errors were observed out of 32 opportunities, resulting in a 6.25% (over 5%) error rate. During the medication administration observation conducted on 8/21/24 at 09:00 AM, Nurse K prepared…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent significant medication errors for one resident (Resident #103) of 9 residents reviewed for medication errors, resulting in the potential for serious adverse effects for insulin omission and pain control management as ordered by the physician, and decline or worsening of medical condition. Findings include: Resident 103 (R103): A review of the Electronic Medical Record on 8/21/24 at 11:00 AM revealed that R103 was admitted to the facility on [DATE] with the diagnosis of difficulty in walking with repeated falls, diabetes mellitus, mild protein calorie malnutrition, essential hypertension, and vertebrogenic low back pain in addition to other diagnoses. R103's order for Lantus Solution 100 unit/ ML (Generic: insulin Glargine) was to give 10 units subcutaneously one time daily every day. TAR revealed a schedule to administer at 10:00 AM daily. On 08/21/24 09:29 AM, Nurse K was preparing R103's medication due at 10:00 AM. Nurse K…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure proper communication and documentation of hospice services for one resident (Resident #39) of two residents reviewed for hospice services, resulting in the absence of progress notes in the medical record. Findings include: Resident #39: Resident #39 is [AGE] years old and most recently admitted to the facility on [DATE] with diagnoses that include dysphagia, cerebral infarction, traumatic brain injury and pressure ulcers. R39 has a brief interview for mental status score (BIMS) of 6, indicating severe cognitive impairment and R39 is currently receiving hospice services. On 08/20/24 at 12:50 PM, record review revealed that the most recent hospice note in the electronic medical record (EMR) was from 06/03/24. R39 admitted to hospice care on 04/23/24. On 08/20/24 at 12:58 PM, an interview was conducted with the medical records (MR) 'C'. MR 'C' was asked when the most recent hospice note was from, for R39. MR 'C' stated the most recent note was from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that there was a process for obtaining Resident Code Status: that it was assessed, documented and accessible in the medical record prior to obtaining a physician's order for Code Status for 6 residents (Residents #2, #4, #13, #26, #50 and #112) of 8 residents reviewed for Advance Directives and Code Status, resulting in the potential for the resident's lack of informed knowledge related to options for code status and miscommunication of code status which could lead to a lack of appropriate interventions for care. Findings Include: Resident #2: Advance Directives A chart review of the Face sheet and Minimum Data Set (MDS) assessment for Resident #2 indicated admission to the facility on [DATE] and readmission on [DATE] with diagnoses: Multiple sclerosis, anxiety, depression weakness, glaucoma, retinal detachment, hypertension, chronic sinusitis. The MDS assessment dated [DATE] revealed the resident had mild cognitive loss with a Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise care plans with resident changes to ensure that interventions necessary for care and services were provided for 5 resident (Residents #2, #4, #44, #51, and #164) of 23 residents reviewed, resulting in the potential for unmet care needs. Findings Include: Resident #2: Accidents A chart review of the Face sheet and Minimum Data Set (MDS) assessment for Resident #2 indicated admission to the facility on 3/21/2017 and readmission on [DATE] with diagnoses: Multiple sclerosis, anxiety, depression weakness, glaucoma, retinal detachment, hypertension, chronic sinusitis. The MDS assessment dated [DATE] revealed the resident had mild cognitive loss with a Brief Interview for Mental Status (BIMS) score of 12/15 and needed some assistance with all care. A record review of the Incident and Accident Reports, indicated Resident #2 fell in the facility on 3/25/2023 and 6/13/2023. On 6/13/2023 the resident suffered injuries to his scalp and right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility 1) Failed to label medications appropriately, 2) Discard expired medication and medical supplies, and 3) Ensure that a treatment cart that held prescriptions medication for skin and wounds was properly secured, for one of two medication carts, one of one medication rooms and one of two treatment carts reviewed for labeling and storage of medication, resulting in medical procedures being performed with expired medical equipment and the administration of medications with decreased efficacy. Findings include: On [DATE] at 3:45 PM, an observation was made of the 200-hall medication cart with Nurse J. The following observations were made: -Glucose monitor accucheck solution, for monitoring function of the glucose monitor, was not dated with an open date on the bottles of solution. -An open bottle of Dorzolamide eye drops with no date when the bottle was opened. -An open bottle of Timolol eye drops that was not labeled with an open date. -An open bottle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility 1) Failed to ensure that they provided Covid testing with signs and symptoms of infection for one resident (Resident #56); 2) Failed to ensure that Personal Protective Equipment (PPE) was worn per standards of practice for two residents (Resident #18 and Resident #112); 3) Failed to ensure that surveillance was analyzed, trends were identified and corrective measures were implemented; and 4) Failed to ensure that employee illness was tracked and reported to prevent the spread of infection, resulting in the potential for a serious adverse outcome including infectious illness and death if appropriate Infection Prevention and Control Standards of Practice were not enacted. Findings Include: FACILITY Infection Control On 9/19/23 at 1:21 PM, a Contact precautions sign was on the door of Resident #112's room. A cart with Personal Protective Equipment/PPE was sitting outside the door. The sign said PPE/ a gown and gloves was required on entrance to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Initial Kitchen Tour: On 9/19/23 at 11:00 AM, the initial tour of the kitchen was conducted with Dietary Manager/Head Chef G. During the tour, the area in the dining room was observed where coffee containers were positioned to dispense coffee on the counter. Near the end of the counter was a fruit fly trap. An observation was made in that area on the wall of three fruit flies with a dead fly in the trap. When asked about issues with fruit flies, the Dietary Manager reported they had issues with drain flies, indicated pest control had been out and indicated the flies were drain flies. Resident #18: A review of Resident #18's medical record revealed an admission into the facility on 9/17/20 and readmission on [DATE] with diagnoses that included adjustment disorder with anxiety, diabetes, heart failure, chronic kidney disease, peripheral vascular disease, and depression. A review of the Minimum Data Set assessment revealed the Resident was cognitively intact and needed extensive assistance with bed mobility,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide privacy during dental care for one resident (Resident #8) and assist one resident (Resident #33) with putting laundry away or hung up to be ready for use of three residents reviewed for dignity issues, resulting in feelings of embarrassment, and frustration. Findings include: Resident #8: A review of Resident #8's medical record revealed an admission into the facility on 8/4/14 and re-admission on [DATE] with diagnoses that included hypothyroidism, dementia, depression, stroke, anxiety disorder, and heart disease. A review of Resident #8's Minimum Data Assessment (MDS), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 11/15 that indicated moderately impaired cognition. On 9/19/23 at 10:42 AM, an observation was made during the initial tour of the facility of Resident #8 sitting in her wheelchair in a common area room that had glass windows and the door was open. Resident #8 was observed to have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform the responsible party of the start of a gradual dose reduction (GDR) for the medication Depakote (a medication used to treat seizure disorders, mental/mood conditions and to prevent migraine headaches), the onset of pneumonia, and dental services) for one resident (Resident #33) of 19 residents reviewed for notification of changes/services and care planning, resulting in the lack of communication to develop coordinated care and treatment decisions. Findings include: Resident #33: A review of Resident #33's medical record revealed an admission into the facility on [DATE] and readmitted on [DATE] with diagnoses that included muscle weakness, abnormalities of gait and mobility, obesity, heart disease, mood disorder, depression, and dementia. The Resident's MDS revealed a BIMS score of 10/15 that indicated moderately impaired cognition and needed extensive assistance with bed mobility, transfer, dressing, toilet use and personal hygiene. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that documentation was in the medical record of discharge summary and physician's order for discharge, and that essential health information was communicated to the hospital upon transfer of one resident (Resident #21) to the emergency room, of three residents reviewed for transfer/discharge, resulting in the potential for lack of communication for the continuation of care. Findings include: Resident #21: A review of Resident #21's medical record revealed an admission into the facility on 3/1/16, re-admission on [DATE] and discharge on [DATE] with diagnoses that included difficulty in walking, weakness, diabetes, chronic obstructive pulmonary disease, anxiety disorder, shortness of breath, heart disease, heart failure, stroke, and low blood pressure. A review of Resident #21's progress notes revealed the following: -Dated 9/2/23 at 8:15 AM, pt (patient) c/o (complained of) chest pn (pain), 1st nitro given 0755. No relief in pain and pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one resident (Resident #21) had a written notice of transfer provided to the State Ombudsman and to the Resident/Resident Representative regarding their transfer to the hospital for one resident (Resident #21) of three residents reviewed for transfer/discharge, resulting in the Ombudsman not being informed of the transfer or being able to advocate for the Resident if necessary and the Resident Representative being uninformed of health care status and rational requiring hospital treatment. Findings include: Resident #21: A review of Resident #21's medical record revealed an admission into the facility on 3/1/16, re-admission on [DATE] and discharge on [DATE] with diagnoses that included difficulty in walking, weakness, diabetes, chronic obstructive pulmonary disease, anxiety disorder, shortness of breath, heart disease, heart failure, stroke, and low blood pressure. A review of Resident #21's progress notes revealed the following: -Dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive care plan for one resident (Resident #112) of 23 residents reviewed, resulting in Resident #112 lacking a Hospice care plan, which could result in a lack of coordination of care between the facility and Hospice provider. Findings Include: Resident #112: Hospice and End of Life A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #112 was admitted to the facility on [DATE] with diagnoses: Acute respiratory failure, malnutrition, dysphagia, acute kidney failure, hypertension, GERD, hypothyroidism, heart disease, left lower leg wound infection, anxiety, neuropathy and arthritis. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status (BIMS) score of 13/15 and she needed some assistance with all care. The MDS section O revealed Resident #112 was receiving hospice care in the facility. A review of the physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that assessment and wound care was consistently provided for pressure ulcers for three residents (Resident #18, Resident #38 and Resident #51) of 4 residents reviewed for pressure ulcers and wounds, resulting in residents not receiving the necessary care and services to aid in preventing pressure ulcers or potential worsening of the wounds. Findings Include: Resident #38: A record review of the Face sheet and Minimum Data Set (MDS) assessment for Resident #38 indicated the resident was admitted to the facility on [DATE] with diagnoses: heart failure, cardiomyopathy, chronic kidney disease, hypertension, atrial fibrillation, diabetes, COPD, dysphagia, anxiety, right lower extremity embolism and thrombosis. The MDS assessment dated [DATE] revealed the resident had mild cognitive loss with a Brief Interview for Mental Status (BIMS) score of 12/15, needed assistance with all care and received oxygen therapy. On [DATE] at 12:48 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the appropriate collection of a urine sample for one resident (Resident #32) and ensure that an indwelling urinary catheter securement device was in place for one resident (Resident #51), of six residents reviewed for catheter and urinary tract infections (UTI), resulting in the potential misdiagnosis of a UTI, delay in treatment, worsening of an infection and the potential for irritation, bleeding and pain at the urinary catheter insertion site. Findings include: Resident #32: A review of Resident #32's medical record revealed an admission into the facility on 8/3/18 with a re-admission on [DATE] and 9/22/23 with diagnoses that included muscle weakness, diabetes, obesity, heart disease, open wound to lower leg, and retention of urine. A review of the Minimum Data Set assessment, dated 8/5/23, revealed the Resident was cognitively intact and needed extensive assistance with bed mobility, transfer, dressing and toilet use. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that residents received pain medication as ordered prior to wound care for one resident (Resident #51) of 1 resident reviewed for pain, resulting in the potential for increased pain and decreased quality of life. Findings Include: Resident #51: Pain Management A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #51 was admitted to the facility on [DATE] with diagnoses: history of squamous cell skin cancer, weakness, hypertension, enlarged prostate, urinary retention, history of urinary tract infections, depression, anxiety, gout, , history of falls and atrial fibrillation. The resident was transferred to the hospital for blood clots in the urinary catheter tubing and decreased urinary output on 9/14/2023 and readmitted to the facility on [DATE] with a urinary tract infection. The resident had an indwelling urinary catheter (Foley catheter). The MDS assessment dated [DATE] revealed the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that dialysis communication forms were complete and included pre-dialysis and post-dialysis assessment; assess the dialysis access sites and accommodate the resident's medication regimen for one resident (Resident #25) of 1 resident reviewed for Dialysis care, resulting in the potential for a decline in condition and the inability for a prompt response to care needs. Findings Include: Resident #25: Dialysis A record review of the Facesheet and Minimum Data Set (MDS) assessment indicated Resident #25 was admitted to the facility on [DATE] with diagnoses: Diabetes, chronic kidney disease, dependence on renal dialysis, heart disease, hypertension, hypothyroidism, peripheral vascular disease, left and right below the knee amputations, neuropathy, anxiety, depression, and weakness. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview for Mental Status (BIMS) score of 15/15 and the resident needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #18: A review of Resident #18's medical record revealed an admission into the facility on 9/17/20 and readmission on [DATE] with diagnoses that included adjustment disorder with anxiety, diabetes, heart failure, chronic kidney disease, peripheral vascular disease, and depression. A review of the Minimum Data Set assessment revealed the Resident was cognitively intact and needed extensive assistance with bed mobility, transfers, dressing, personal hygiene, and toileting. Review of the Resident's census revealed the Resident was discharged on 1/31/23 and readmitted on [DATE] and discharged on 2/19/23 and readmitted on [DATE]. A review of Resident #18 wound documentation in the medical record revealed the Resident had an unstageable pressure ulcer to the left heel. The documentation in Wound Rounds, revealed wound site: left heel, Date Identified: 3/31/23; Type: Pressure; Classification: Ulceration; Tissue Types: pale pink Non-granulating-70%, Bright Beefy Red-20%, and Slough white fibrinous-10%; Exudate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure appropriate narcotic medication practices including: 1) Nurses not signing the shift-to-shift narcotics count report sheet; 2) Nurses not signing on the narcotics log that they removed narcotics from the narcotics drawer for four residents (Residents #4, #14, #25 and #51) and 3) Discrepancies in narcotics orders/packaging and labeling for four residents (Residents #4, #22, #25 and #112) of 18 residents reviewed for narcotics administration, resulting in the potential for inappropriate access to narcotic medications and residents not receiving medications as ordered. Findings Include: Resident #51: A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #51 was admitted to the facility on [DATE] with diagnoses: history of squamous cell skin cancer, weakness, hypertension, enlarged prostate, urinary retention, history of urinary tract infections, depression, anxiety, gout, , history of falls and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-09-28 · tag F0641 — widespreadEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy of a Minimum Data Set (MDS) assessment for one resident (Resident #26) of 23 residents reviewed for MDS assessments, resulting in an inaccurate MDS assessment with the potential for unmet resident care needs. Findings Include: Resident #26: A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #26 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses: history of a stroke, left side weakness, history of a deep vein thrombosis lower legs, kidney failure, anxiety, depression, urinary retention Dementia, hypertension, and anemia. The MDS assessment dated [DATE] indicated the resident had a Brief Interview for Mental Status (BIMS) score of 11/15 mild cognitive loss and needed assistance with care. The MDS assessment dated [DATE], Section I- Active Diagnoses identified the resident as having septicemia, under the Infections section. It was signed as completed by the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SYMPHONY CARE NETWORK — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.7 | +0.3 vs chain |
| Health inspection | 2 of 5 | 1.7 | +0.3 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 6 homes this chain runs (chain average 1.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SYMPHONY OF MICHIGAN HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 06/01/2020 |
| BENOIT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | since 06/01/2020 |
| CALUMET SOUTH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | since 06/01/2020 |
| FAIRHOME TRUST UAD 12312012 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | since 06/01/2020 |
| GZLT HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | since 06/01/2020 |
| WILLOW DELTA TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 15% | since 06/01/2020 |
| KRUPP, ARI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 10% | since 06/01/2020 |
| SENDEROWICZ, YOSSI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/01/2020 |
| PYPE, RONDA | Individual | W-2 MANAGING EMPLOYEE | — | since 01/06/2022 |
| HARTMAN, DAVID | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2020 |
| DRAKE LOUIS ENTERPRISE, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2020 |
CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235646. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.