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Applewood Nursing Center, Inc

18500 Van Horn Rd, Woodhaven, MI 48183 · For profit - Corporation · 150 certified beds · (734) 676-7575 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 immediate-jeopardy citation$63,665 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $63,665 in federal fines (most recent 2025-04-17)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3110 Van Horn Rd · (734) 675-8197 · Call to confirm hours
Pharmacy
3108 Van Horn Rd · (734) 799-9000 · Call to confirm hours
Grocery
23800 Allen Rd · (734) 767-6097 · Call to confirm hours
Park
Maywood St · Typically dawn to dusk
Place of worship
3700 Benson Rd · (734) 362-7300

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.8%10.8%15.4%better
Long-stay residents who lose too much weight3.9%5.4%5.4%better
Long-stay residents with a catheter left in their bladder1.0%0.8%0.9%worse
Long-stay residents with a urinary tract infection0.8%1.5%2.0%better
Long-stay residents with depressive symptoms3.0%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.5%3.0%3.3%better
Long-stay residents whose ability to walk worsened5.8%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication27.4%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers4.8%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control27.5%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.4%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.2%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%79.5%79.4%better
Short-stay residents rehospitalized after admission20.8%24.0%22.6%typical
Short-stay residents with an outpatient ER visit8.0%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.131.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.511.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 176 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.4%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
51.4%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 51.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 72 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.4%CMS range 38.3–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 7.5–13.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge38.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.8–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.38
RN hours/ resident / day
1.15
LPN hours/ resident / day
1.99
Aide hours/ resident / day
3.52
Total nurse hours/ resident / day
0.21
RN hoursweekends
46.7%
Total nursing turnover
9.1%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 133.4 residents a day — about 89% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.64 on weekdays — 11% thinner on weekends. RN hours go from 0.45 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2025-04-17)
12
at the previous standard inspection (2024-05-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 14 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · J2025-04-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident (R88) at high-nutritional risk (tube feeding/multiple wounds) was appropriately assessed and failed to implement interventions resulting in unidentified severe weight loss (10.6% in one month) for one out of three residents reviewed for high nutritional risk. The Immediate Jeopardy (IJ) started on 3/17/25 when R88, a resident at high nutritional risk due to a tube feeding and multiple wounds, was admitted into the facility, and the facility neglected to ensure R88 was appropriately assessed by a qualified nutritional professional and provided adequate nutrition to prevent a severe weight loss of 10.6% in one month. The Nursing Home Administrator (NHA) and Director of Nursing (DON) were notified of Immediate Jeopardy on 4/16/25 at 2:42 PM. The IJ was removed on 4/17/25, but noncompliance remains at a Level 2 due to sustained compliance that has not been verified by the State Agency. Findings include: On 4/14/25 at 7:56…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement interventions to address a chronic leaking indwelling urinary catheter (foley) for one resident (R412) of three residents reviewed for catheter care resulting in the worsening and infection of a sacral Stage 4 pressure ulcer (Full-thickness skin and tissue loss with exposed or directly palpable fascia, muscle, tendon, ligament, cartilage or bone in the ulcer. Slough and/or eschar may be visible. Epibole (rolled edges), undermining and/or tunneling often occur). Findings include: On [DATE] at 11:20 AM R412 was observed in a perimeter air mattress bed with a foley catheter and stated, I have been having problems with my catheter leaking. I have been waiting for my insurance to go through so that I can see the urologist. My catheter keeps leaking and has reopened the wound on my bottom. According to R412's Electronic Health Record (EHR) the resident admitted to the facility on [DATE] with diagnoses that included Multiple Sclerosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide comprehensive foley catheter care for one resident (R412) of three residents reviewed for catheter care resulting in a chronic leaking foley catheter and resident concerns with reopening a sacral wound. Findings include: On 9/18/2024 at 11:20 AM R412 was observed in a perimeter air mattress bed with a foley catheter and stated, I have been having problems with my catheter leaking. I have been waiting for my insurance to go through so that I can see the urologist. My catheter keeps leaking and has reopened the wound on my bottom. According to R412's Electronic Health Record (EHR) the resident admitted to the facility on [DATE] with diagnoses that included Multiple Sclerosis, Neuromuscular dysfunction of bladder and Pressure Ulcer of Sacral Region. According to the Minimum Data Set (MDS) assessment dated [DATE], R412 had intact cognition and required extensive assist of 2 persons for bed mobility. On 6/10/24 a skin/wound note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00139087. Based on interview and record review the facility failed to ensure adequate assistance during incontinence care (brief change) for one resident (R104) out of four residents reviewed for falls, resulting in a fracture of the right femur (thigh bone) and hospitalization. Findings include: Review of an admission Record revealed, R104 admitted to the facility on [DATE] and readmitted on [DATE] with pertinent diagnosis which included Fracture of Femur, Fracture of Pubis (bones of pelvis), and adjustment disorder with anxiety. Review of a Minimum Data Set (MDS) assessment, with a reference date of 8/23/23 revealed R104 had no cognitive impairment with a Brief interview for Mental Status (BIMS) score of 15, out of a total possible score of 15. R104 required extensive assistance of two staff with bed mobility. Review of an incident report with a date of 8/10/23 revealed, Writer called to room by CNA (Certified Nursing Assistant) to assess guest after rolling out of bed during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-06-12 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 3034845. Based on observation, interview, and record review, the facility failed to provide a homelike environment by not ensuring an adequate supply of clean washcloths and towels were available for nine residents (R2, R4, R14, R15, R24, R30, R77, R91, and R57) reviewed for care, resulting in resident feelings of frustration and unmet care needs. This deficient practice has the potential to affect all 138 residents who resided in the facility during the time of survey.Findings include: A review of an anonymous complainant revealed the following: . Staff members have reported ongoing shortages of basic hygiene supplies, including washcloths, towels, and clean linens. Due to these shortages, staff have been forced to use pillowcases to clean residents who have soiled themselves. In some cases, bed baths are reportedly being given using hospital gowns, and residents are not receiving proper showers because there is not enough clean linen available. R91 On 6/09/26 at 7:40 AM, R91…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2025-04-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Consistently document that the dish machine, reach-in coolers, and reach-in freezers were operating properly; 2. Ensure the proper sanitizing solution was obtained for the three-compartment sink; 3. Ensure pans were allowed to air dry before stacking; 4. Properly date-label prepared food stored in the reach-in cooler; and 5. Consistently maintain the kitchen in a sanitary condition. These deficient practices had the potential to affect all residents who consumed food from the kitchen, resulting in the increased potential for food borne illness. Findings include: On 4/14/25 beginning at 6:48 AM, the initial tour of the kitchen began with AM [NAME] H and Dietary Aide (DA) I present in the kitchen. Through observations, [NAME] H and DA I, confirmed a thermometer was not placed inside of reach-in refrigerator #5. Cook H presented a binder containing multiple logs used to document the temperatures and proper sanitizing solutions for multiple pieces of equipment located in the kitchen. A review of the logs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-17 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly dispose of rubbish and maintain cleanliness of the outside garbage area, resulting in a visually unappealing property and the potential for harborage of pests. Findings include: On 4/14/25 at 6:07 AM, observations and pictures were taken of three eight-yard dumpsters located near the employee entrance on the east side of the facility. Three large garbage bags full of trash were observed on the ground next to the dumpster located closest to the building. At least three other large garbage bags, full of trash, were observed protruding from the top of the same dumpster which prevented closure of the top lid. The top lid of the middle dumpster was flipped open. On 4/17/25 at 12:51 PM, the Nursing Home Administrator (NHA) said in October 2024 the facility changed their commercial trash service company and was able to increase the number of dumpsters from two to three. The NHA stated, I got a third one because I did not want garbage on the ground. When the NHA viewed the photos taken on 4/14/25 at 6:07 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-17 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to adequately store medications in three of three medications storage areas. Findings include: On 4/14/25 at 7:15 AM an observation of a medication refrigerator on Arlington Station revealed a jar of pickles sitting on a shelf. An interview was conducted on 4/14/25 at 7:16 AM with Licensed Practical Nurse (LPN) Q, it was reported that foods should not be stored in the medication refrigerator. On 4/14/25 at 7:20 AM an observation of a medication refrigerator on Bristol Station revealed a carryout container with a chicken dinner sitting on the shelf. An interview was conducted on 4/14/25 at 7:21 AM with LPN R, it was reported that foods should not be stored in the medication refrigerator. On 4/14/25 at 7:25 AM an observation of the Bristol Pixus System Room revealed door was ajar and not locked. Further observation revealed a large container with a lock that was not engaged and contained multiple intravenous solutions. An interview was conducted on 4/14/25 at 7:26 AM with LPN R, it was reported that the room should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide appropriate grooming in the form of hair care for one resident (R128) of one resident reviewed for dignity, resulting in feelings of shame, embarrassment, and anger. Findings include: On 4/14/25 at 7:47 a.m. R128 was observed in bed awake and alert. R128 was also observed with thick , course hair that was matted. The resident said her hair has not been combed thoroughly since admission into the facility (about 2 months ago). R128 requested assistance with combing the hair, however staff had not offered or provided help. On 4/14/25 at 8:39 a.m. R128 was observed sitting in the dining room for breakfast, wearing a black hair bonnet. R128 was interviewed and stated angrily, If I had my hair done (combed), I wouldn't have to wear the bonnet. I don't want to wear it at the breakfast table, and I am feeling ashamed my hair is not done. They (staff) told me if I wanted my hair done, I would have to pay somebody to get it done. A nurse saw…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report a significant weight loss to the physician and guardian for one resident (R1) out of three residents reviewed for a notification of a change in condition, resulting in the potential for missed opportunities to make medical decisions for the resident. Findings include: An observation of R1 on 4/14/25 at 9:10 AM resident lying in bed and did not respond to questions. Record review of R1's electronic medical record (EMR) revealed resident was admitted into the facility on 9/8/22 with pertinent diagnosis of Cerebral Palsy (disorder of movement, muscle tone, or posture), quadriplegia (partial or complete loss of function in all four limbs), and gastrostomy status (method of delivering nutrition into stomach through a tube). Review of Minimum Data Set (MDS) dated [DATE], R1 required total care with all Activities of Daily Living (ADLs). Further review of Brief Interview for Mental Status (BIMS), R1 scored 0 out of 15 (severe cognitive impairment).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to properly secure protected health information for two residents (R66 and R131) out of two residents reviewed for privacy of medical information, resulting in the potential for unauthorized disclosure, access, and modification. Findings include: On 4/14/25 at 6:18 a.m. the laptop computer on Unit 200 medication cart, located in the back hallway, was observed with the electronic health record (EHR) visible for R66, and a Communication Report form of R131 faced up on the medication cart. The screen displayed personal identifiable information for the residents such as, their name, birthdate, and protected health information. There was no nurse observed near the Unit 200 medication cart however there were other staff in the hallway. On 4/14/2025 at 6:21a.m. Licensed Practical Nurse (LPN) B walked up verifying being the assigned nurse to the 200 Unit medication Cart. When queried about the visible EHR for R66 and R131, LPN B said the computer screen should not have been left open and the resident form should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one resident (R128) with hair grooming out of seven residents reviewed for hair care resulting in uncombed, soiled, matted hair (hair tangled into a thick mass) with areas of tight coils of hair attached to the scalp and resident feelings of frustration and embarrassment. Findings include: On 4/14/2025 at approximately 6:18 a.m. a Certified Nursing Assistant (CNA), who wanted to remain anonymous, reported that R128's hair was not being washed, combed and was matted. The anonymous CNA said R128 is constantly asking for assistance to get her hair washed and for someone to assist in detangling R128's hair. The anonymous CNA identified R128's hair had been in that conditon for at least a week that they were aware of. The CNA reported the facility is telling the resident that the resident would have to pay for the services and stated, I am going to try to do something myself for the resident when I come back to work. On 4/14/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-18 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00149373. Based on observation, interview, and record review, the facility failed to ensure an adequate supply of emergency food was available. Findings include: It was reported to the State Agency that the facility was using the emergency stock of food as their current, daily supply of food. On 2/18/25 at 11:00 AM, an observation and interview regarding the facility's emergency food supply was conducted with Food Service Director (FSD) B. FSD B said the food items listed on the emergency menu referred to canned and shelf-stable items that are not frozen or do not require refrigeration. The emergency food supply was stored in the dry food storage room. Based upon a review of the emergency menus, the following foods were not available: Day 1 menu: canned kidney beans for chili, canned green beans, canned tuna, and canned beets. Day 2 menu: canned chicken, canned carrots, canned ravioli, and canned waxed beans. Day 3 menu: canned tuna and canned beets. FSD B said the facility uses the emergency menus and guidelines from a company that provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00148149. Based on observation, interview, and record review, the facility failed to provide a clean and sanitary environment for two residents (R102 and R109), out of five residents reviewed for a clean environment, resulting in an unclean and unsanitary environment with a build-up of dried tube feeding formula on tube feeding poles and floor. Findings include: It was reported to the State Agency that the facility was unclean. On 2/18/25 at 10:13 AM and at 1:30 PM, R102 was observed lying in the bed. R102 was observed with an opened tube feeding system which occurs when the formula is poured directly from its container into a feeding bag. A tube feeding pole was positioned partially on a fall mat next to R102's bed. The tube feeding pole and its base, the fall mat, and the floor were observed heavily soiled with encrusted tube feeding formula. On 2/18/25 at 12:28 PM, R109 was observed lying in the bed. R109 was observed with an opened tube feeding system. The tube feeding pole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Dcited before2024-09-19 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain catheter bag privacy for one (R411) of three residents reviewed for catheter care. Findings include: On 9/18/24 at 10:00 AM and at 11:25 AM, R411's room door was open, and their catheter bag was observed hanging on the side of the bed facing the doorway clearly visible from the hallway and passersby. The catheter bag was clear and was not in a privacy bag. Yellow-colored urine was visible in the bag. On 9/18/24 at 12:05 PM, R411's catheter bag remained clearly visible from the hallway, uncovered and containing urine. R411's roommates family member entered the room to visit. R411 stated It bothers me that the foley bag isn't covered up. I'm not old enough for a foley and everyone (R411 pointed to her roommate's family member) can see it. I have an issue with it. Review of the Electronic Health Record (EHR) for R411 revealed an admission date of 4/15/24 with diagnoses that included obstructive and reflux uropathy and obesity. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop, implement, and revise care plans for one resident (R404) of four residents reviewed with a tube feeding, resulting in multiple hospital admissions for peg tube reinsertion. Findings include: On 9/18/24 at 9:00 A.M., review of the admission Record for R404 indicated the resident was admitted to the facility on [DATE], with diagnoses of hemiplegia and hemiparesis following a cerebral infraction (stroke) affecting the left non dominant side, vascular dementia, dysphagia with J/G tube (Tube placed in the jejunum/stomach for feeding liquid nutrition), end stage renal disease requiring dialysis and Hypotension. Review of the Minimum Data Set (MDS), dated [DATE], R404 had a BIMs (Brief Interview for Mental Status of 14 (cognitively intact), required two person assist with ADL's (Activities of Daily Living) was NPO (nothing by mouth) and received a tube feeding for nutritional needs. On 9/18/24 at 9:15 A.M., complainant H reported to the State Agency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00144652, MI00145045, and MI00145057 Based on interview and record review the facility failed to implement interventions to prevent the dislodgement and manipulation of a percutaneous enteral gastrostomy tube in a timely manner (PEG) for one (R404) of four residents reviewed for quality of care, resulting in ten (10) hospital transfers/admissions for treatment and care of a peg tube/J-tube. Findings include: On 9/18/24 at 9:00 A.M., review of the admission Record for R404 indicated the resident was admitted to the facility on [DATE], with diagnoses of hemiplegia and hemiparesis following a cerebral infraction (stroke) affecting the left non dominant side, vascular dementia, dysphasia with J/G tube (Tube placed in the jejunum/stomach for feeding liquid nutrition), end stage renal disease requiring dialysis and Hypotension. Review of the Minimum Data Set (MDS), dated [DATE], R404 had a BIMS (Brief Interview for Mental Status of 14 (cognitively intact), required two person assist with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain sanitary conditions in the kitchen resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting the facility's total census of 129 residents who receive meal services (7 nothing by mouth residents, or NPO) out of the facility's total census of 136 residents. Findings include: On 4/30/24 at 8:16 AM, at 8:32 AM and at 9:05 AM, Dietary aide, staff C, was observed not using a hand barrier to shut off the faucet when done washing their hands. On 4/30/24 at 8:44 AM, the surveyor requested the facility's hand hygiene policy from Dietary Manager, staff A, to review. At this time the surveyor asked staff A if they had conducted any trainings with staff on the proper procedure to wash their hands to which they stated, yes, upon hire and with the normal reminders every so often. On 4/30/24 at 9:12 AM, Dietary Manager, staff A, was observed not using a hand barrier to shut off the faucet when done washing their hands. On 4/30/24 at 9:37 AM, and at 10:08 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00135948. Based on observation, interview and record review the facility failed to post the appropriate directions for isolation care for one resident (R32) of nine residents reviewed for infection control. Findings include: On 4/30/24 at 10:52 AM during observation of R32's door and room it was noted there was a sign hung titled Enhanced Barrier Precautions and with directions for cleansing of hands and for PPE (Personal Protective Equipment) use for anyone providing high-contact resident care activities. On 4/30/24 at 10:54 AM during interview R32 mentioned being in isolation for C, Diff. (Clostridium Difficile is a contagious infection of the large intestine.) According to record review R32's admission date was 4/6/24 and according to a MDS (Minimum Data Set) dated 4/6/24 has a BIMS (Brief Interview for Mental Status) score of 14 indicating intact cognition. On 4/30/24 at 11:15 AM further record review revealed a current physician's order which stated, Contact Isolation. R32 had an order for Vancomycin (an antibiotic) for treatment of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure dignity for four residents (R15, R87, R88, and R90) out of 64 residents reviewed for resident rights on unit 200. Findings include: On 4/30/24 at 9:00 A.M. residents on the 200 unit were observed with assorted plastic ware and styrofoam containers. Resident's who ate their meals in their rooms were observed with domes that were not positioned correctly on the entrée items or their food was not covered or protected while being transported from the kitchenette to their rooms. A random observation was conducted during the breakfast and lunch service on the 200 unit. Residents were interviewed concerning the meal experience and the use of plastic ware, Styrofoam plates, and containers. R15 At approximately 9:30 A.M., R15 was observed with assorted plastic ware. The resident was queried about the food service. R15 held up the plastic spoon and responded they gave me this plastic ware; I don't know what I am supposed to use it for. Why can't we get regular silverware like the others? They deliver our food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure nail care and provide appropriate briefs for incontinence care for four residents (R7, R15, R25, and R128) of 10 reviewed for activities of daily living for dependent residents, resulting in unmet hygiene needs and residnets being left soiled for extended periods of time. Findings include: R128 On 4/30/24 at 8:14 a.m. R128 was observed in bed resting. R128 was also observed with scratches on the face (left cheek, forehead, and nose). The resident was asked about the scratches to the face. The resident confirmed the scratches were self-inflicted by accident. R128 was observed with long fingernails (estimated quarter inch long) that appeared to have what looked like dried substance (reddish brown in color) and debris underneath them. R128 stated, They don't cut them unless I ask. I need to get them cut. The resident also confirmed nails are supposed to get cleaned and cut during showers which are once a week per request. On 4/30/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00142960. Based on observation, interview and record review the facility failed to ensure meals were served at a preferred and palatable temperature for four sampled residents (R15, R25, R88 and R90) from a total of 64 residents on the 200 unit, resulting in complaints of cold food and dissatisfaction with meals. Findings include: On 4/30/24 at 9:48 A.M. during a breakfast meal observation residents on the 200 unit were asked about the food. R15, R25, R88 and R90 voiced concerns that their meals were delivered to their rooms and the meals were always cold. During the meal observation entrees were observed delivered from the unit kitchen to residents' rooms without domes or coverings. On 4/30/24 at 9:50 A.M., R15 stated, My Food is always cold. It does not matter what food is served or the meal. The resident explained there was no place to have meals reheated or warmed and other residents had expressed to her the same concern about the food. On 4/30/24 at 9:55 A.M. R88 was asked how was the food? R88 responded the meals were served cold and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-03 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure that the garbage storage area was maintained in sanitary conditions resulting in an increased potential for the harborage and feeding of pests. Findings include: On 4/30/24 at 2:18 PM, during a tour of the facility with Environmental Services Director, staff B, the exterior trash dumpsters were observed with lids in the open position, along with a variety of bagged trash and debris in this area. At this time the surveyor inquired with staff B on the current state of the area to which they replied, we can do better. At this time the surveyor asked staff B if the facility had a waste disposal policy to review to which they stated, not that I know of, but I can post a sign to remind people to keep the lids and doors shut. On 5/1/24 at 10:07 AM, during a tour of the facility with Dietary Manager, staff A, the exterior trash dumpsters were observed with lids in the open position, along with a variety of bagged trash and debris in the area. At this time the surveyor inquired with staff A on the current state of the area to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure confidentiality of resident's electronic medical records for two residents (R4 and R55) out of six residents reviewed for privacy. Findings Include: During an observation on 4/30/24 at 6:30 AM on Station Two, R55's electronic medical record was visible on short hall medication cart computer screen with no nurse in attendance, with the potential for any passerby to see R55's confidential information. Record review R55's electronic medical record revealed admittance into the facility on 1/24/24 with a diagnosis of debility. During an observation on 5/2/24 at 8:45 AM on Station Three, R4's electronic medical record was visible on short hall medication cart computer screen with no nurse in attendance, with the potential for any passerby to see R4's confidential information. It was observed that there were approximately 10 residents in area at the time of observation. Record review R4's electronic medical record revealed admittance into the facility on 4/21/22 with a diagnosis of end stage renal failure.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a clean and clutter free homelike environment for two residents (R27 and R88) resulting in soiled and cluttered resident rooms. Finding include: R27 Review of the Electronic Medical Record (EMR) revealed, R27 admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, and history of falls. Review of a Minimum Data Set (MDS) assessment, with a reference date of 5/1/2024 revealed R27 had moderately impaired cognition with a Brief Interview for Mental Status (BIMS) score of 11, out of a total possible score of 15. On 4/30/24 at 10 AM R27's room curtain divider was observed soiled with a red stain approximately six by eight inches and a blue fall mat folded in half stored at foot of the bed appeared soiled with numerous cracks in the covering of the mat. When asked how long your bed divider curtain has been stained R27 replied, for a while now. On 5/01/24 at 12:05 PM R27's room curtain divider was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Preadmission Screening/ Annual Resident Review (PASSAR) forms for Mental Illness/ Intellectual Disability/ Related Conditions Identification (DCH-3877) documents were reviewed, revised, and sent to the local state agency for annual evaluation for a Level II determination for two (R7 and R31) of eight residents reviewed for PASSARs, resulting in the potential for unmet psychosocial care needs. Findings include: R7 A review of R7's electronic medical record (EMR) did not reveal a Level ll evaluation. There was not a Mental Illness/Intellectual/Developmental Disability/Related condition exemption Criteria Certification (DCH-3878) form. (The DCH-3878 is a State of Michigan Department of Health and Human Services (MDHHS) form used to claim exemption for level ll screening). R7 was admitted to facility on 5/25/2018 with most recent readmission on [DATE] with pertinent diagnoses of major depressive disorder, anxiety disorder, and bipolar disorder.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide supervision for two unlocked medication carts out of 9 medication carts. Findings include: During an observation on 4/30/24 at 6:30 AM on Station Two, a medication cart for short hall was seen unlocked and no nursing staff in attendance. Medications drawers could be accessed. During an observation on 5/2/24 at 8:45 AM on Station Three, an unlocked medication cart for short hall was seen with medications on top of the cart. This area had approximately 10 residents during the time of the observation. During an interview on 5/2/24 at 8:50 AM with Unit Manager (UM) L, it was reported that medication carts should be locked, and medications should not be left on top of medication carts when a nurse is not in attendance. It was further reported that there could be the potential for residents to ingest medications accidentally. During an interview on 5/2/24 at 1:30 PM with the Director of Nursing, it was reported that all medications carts should be locked when the nurse is not in attendance. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the foley catheter tubing (a flexible tube for draining urine from the bladder) did not drag along the floor during ambulation in a wheelchair for one (R133) of four residents reviewed for catheter/UTI (urinary tract infection). Findings include: On 4/30/24 at 8:28 a.m. R133 was observed in the dining area of station two, sitting in a wheelchair at the dining table. R133 was observed to have a catheter as evidenced by the catheter tube was on the floor. A staff member came to the dining table, adjusted the catheter bag, but did not adjust the tube that remained on the floor. On 4/30/24 at 9:59 a.m. R133 was observed wheeling independently through the hall of station two with the catheter tubing dragging on the floor. The tubing was observed very close to the front wheel of the wheelchair, placing the tubing at risk to get trapped under the wheel. On 5/03/24 at 11:42 a.m. review of the clinical record documented R133 was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00137764. Based on interview and record review the facility failed to implement a skin care plan upon admission to facility for one resident (R250) out of 37 residents reviewed for care plans. Findings Include: Record review of R250's electronic medical records revealed admission into the facility on 5/26/23 with a pertinent diagnosis of discitis (inflammation of discs) of vertebra (spine). According to the Minimum Data Set (MDS) dated [DATE], R250 had intact cognition and review of Section G of MDS revealed resident was extensive assist with bed mobility and transfers. Record review of admission Assessment dated 5/26/23, R250 had redness to bilateral buttocks documented under skin integrity. Record review of Braden Scale (assessment for potential skin breakdown) dated 5/26/23, R250 scored 13/23 resulting in moderate risk for skin breakdown. Record review of R250's care plans revealed no at-risk base line skin care plan implemented on or during admission to the facility. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to prepare meals in a clean and sanitary environment resulting in the potential for food-borne illness. This deficient practice has the potential to affect all residents that consume food from the facility kitchens. Findings include: On 3/19/23 at 8:50 AM upon entry of the kitchen for inspection there was only one staff member present [NAME] AA. [NAME] AA explained that there were a number of tasks to complete in preparation for the lunch meal but [NAME] AA would be available for any questions are concerns regarding the inspection. During the inspection the following was observed: While performing hand hygiene, the hand sink closest to the entry was the eye injury sink. The silver knobs were observed to be have a white-colored film and felt slimy and slippery to touch. A pool of water approximately 3 feet by 2 feet was observed on the floor next to the dish machine. On the base of the dish machine there was green and white colored sediment which did not easily wipe away. This was later identified by the Food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-03-29 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain the kitchen dish machine in working condition. This had the potential to affect all residents who consumed food from the kitchen. Findings include: On 3/19/23 at approximately 9:00 AM, inspection of the kitchen revealed a pool of water approximately 3 feet by 2 feet on the floor next to the dish machine. On the base of the dish machine there was green and white colored sediment which did not easily wipe away. On 3/19/23 at approximately 10:00 AM, during observation and interview, the Food Service Director (FSD) acknowledged that the dish machine was in need of repair and that lime had accumulated on the dish machine. The FSD explained that a new dish machine had arrived. However, the new dish machine had arrived and was also in need of repair. On 3/28/23 at approximately 10 AM, the The Food Service Director acknowledged the pooled water underneath and next to the dish machine and explained the main kitchen dish machine is in disrepair. A work order or receipt was requested to demonstrate attempts at working to repair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-29 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to honor mealtime preferences for five out of five anonymous residents (attending resident council meeting) and one other resident (#113), resulting in expressed feelings of discontent with meal service. Findings include: A resident group meeting was held on 3/20/2023 at 1:30 PM with five residents, all of whom were alert and oriented and able to express themselves. When queried about meal service, all five residents verbalized displeasure that the beginning of dinner service was changed from 5:00 PM to 6:00 PM. The group attendees said many other residents agree with them. The group attendees said starting dinner at 6:00 PM interferes with other activities such toileting, showers, and bedtimes. The group attendees said their concerns regarding the dinner mealtime change was discussed with the Nursing Home Administrator (NHA) during the February 2023 Resident Council meeting. A review of a facility provided document titled, Resident Council Minutes, dated 2/15/2023, revealed the NHA attended the meeting but the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-29 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to train an employee on testing the dish machine to ensure sanitation resulting in the potential for food-borne illness. This deficient practice had the potential to affect all residents who consumed food from the kitchen. Findings include: On 3/19/23 at approximately 9:00 AM, Dietary Aid BB was observed to use the dish machine to clean pots and pans and stored them on a rack in the kitchen. Dietary Aid BB was asked how to ensure the dish machine was in proper working condition and stated, The cook does it. Normally I'm on nights. I don't know how to run it (to ensure sanitation). At this time, Chef CC entered the kitchen and was queried regarding the dish machine. Chef CC explained the dish machine sanitized dishware by meeting the temperature of 160 degrees. Chef CC used a temperature disc to test the dish machine. The temperatures reached 145°F (Fahrenheit), 141.9°F, and 145.9°F. Chef CC explained that the dishware that was ran through the dish machine by Dietary Aid BB were not sanitized and stated, We will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-29 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to serve food at appropriate temperatures, resulting in dissatisfaction with food served from the sub-kitchens. This deficient practice has the potential to affect all residents who consume food from the facility kitchens. Findings include: On 3/19/23 beginning at approximately 10:50 AM the unit kitchens were inspected: Food temperatures were taken with DA (Dietary Aide) EE at 12:55 PM and yielded the following: ground turkey was 129ºF (Fahrenheit) and (green) peas was 130ºF. Food temperatures were taken with DA DD at 1:35 PM and yielded the following: scalloped potatoes was 110 ºF , mechanical/ground turkey was 97.8 ºF, and green peas was 114 ºF. On 3/20/23 at approximately 9 AM, during an observation of meal tray delivery, staff were overheard to hold the meat and eggs for the puree meal. This was requested by two unidentified staff. DA FF explained that the 4-5 residents who received a puree breakfast meal only wanted the oatmeal. When asked was protein part of the meal offered DA EE explained it was but the residents did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-29 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an evening snack was consistently offered to five of five residents who attended the resident group meeting and one other resident (#113), resulting in resident dissatisfaction and the potential for unmet resident nutritional needs. Findings include: A resident group meeting was held on 3/20/2023 at 1:30 PM with five residents, all of whom were alert, oriented, and able to express themselves. When queried about evening snacks, all five residents said that anonymity regarding their answers was not necessary. The following resident responses were given to the question, Are you offered snacks at bedtime?: - Resident #30, No. I have my own. The reason we have our own snacks is because they don't offer us one. - Resident #47, No. - Resident #93, No. I have my own. - Resident #7, I ask for a snack and get it. Resident #7 said she receives ice cream. - Resident #39, I'm never offered a snack. During an observation and interview on 3/27/2023 at 3:35 PM, Concerned Family Member (CFM) for Resident #113 (R113) and R113 were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-29 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's personal belongings were inventoried and accounted for, affecting one resident (#12), of three residents reviewed for dignity, resulting in the potential for missing/unaccounted for items and resident dissatisfaction. Findings include: During an interview on 3/29/2023 at 3:40 PM, Resident #12 (R12) and a concerned family member (CFM) reported the following items had come up missing from R12's room: pants, clock, sweater, body lotion, toothbrush, shampoo, and hand lotion. The CFM said clothes have come up missing even though the family does R12's laundry. A review of the admission Record for R12 documented an admission to the facility on 9/25/2022 with diagnoses that included bladder cancer, chronic kidney disease, and diabetes mellitus-type 2. A Minimum Data Set assessment dated [DATE] documented intact cognition and one person extensive physical assistance for dressing and personal hygiene. During an interview on 3/29/2023 at 11:13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop an individualized comprehensive hemodialysis care plan for one resident (#27) out of four residents reviewed for dialysis, resulting in the potential for unmet care needs related to end stage renal disease. Findings include: On 3/19/2023 at 2:17 PM, Resident #27 (R27) was observed awake and lying in his bed. R27 said last month the power went out in the facility which caused some interruption in his care. A review of the admission Record for Resident #27 (R27) documented an initial admission date of 9/26/2022 and readmission date of 2/7/2023. R27's diagnoses included end stage renal disease, diabetes mellitus-type 2, and chronic obstructive pulmonary disease. A Minimum Data Set assessment dated [DATE] documented intact cognition. A review of R27's electronic health record documented the following: - Physician orders documented in part: In house dialysis (company name). Dialysis Days: M.W.F (Monday, Wednesday, Friday) - Progress note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00131944. Based on interview and record review, the facility failed to obtain an x-ray in a timely manner for one resident (#291) of nine residents reviewed for accidents, resulting in an unidentified fracture. Findings include: Review of an admission record revealed, Resident #291 (R291) admitted to the facility on [DATE] with pertinent diagnosis which included Displaced Intertrochanteric Fracture of Left Femur, Dementia, Alzheimer's Disease with Late Onset, and Fracture of part of neck of left femur. Review of a Minimum Data Set (MDS) assessment, with a reference date of 8/16/22 revealed R291 had cognitive impairment with a Brief interview for Mental Status (BIMS) score of 1 out of 15. Review of a progress note with a date of 8/23/22 at 11:30 p.m. revealed, Incident Note Objective Description : Writer and CNA (Certified Nursing Assistant) found guest on floor. Guest was on the floor by the bathroom floor, guest laying on right hip .Guest given Norco as ordered . (sic) Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that wound care treatments for pressure ulcers (damage to skin from prolonged pressure to skin) were consistently provided for one resident (#2) of seven residents reviewed for wound care, resulting in the potential for worsening of pressure ulcers. Findings include: Review of an admission record revealed, Resident #2 (R2) admitted to the facility on [DATE] and readmitted on [DATE] with pertinent diagnosis which included Pressure Ulcer of Sacral region Stage 4 (a wound with muscle, bones, or tendons that are visible) and Vascular Dementia. Review of a Minimum Data Set (MDS) assessment, with a reference date of 2/8/23 revealed R2 had cognitive impairment with a Brief interview for Mental Status (BIMS) score of 7 out of 15. Review of Physician orders for R2 revealed: -Cleanse sacral ulcer with wound cleanser, pat dry, apply silvasorb gel (used to promote wound healing), cover with dry dressing, check daily, change every other day and prn (as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure catheter tubing and catheter privacy bags were off the floor for two residents (#78, #108) and catheter tubing was properly positioned and secured for one resident (#78), out of two residents reviewed for urinary catheters, resulting in resident discomfort, the potential for additional discomfort due to excessive tension and pulling, and the potential for the introduction of infectious microorganisms to the bladder. Findings include: During an observation on 3/27/2023 at 3:27 PM, Resident #78 (R78) and Resident #108 (R108) were sitting in their wheelchairs in the large dining room watching television. The catheter tubing and privacy bags for both R78 and R108 were observed lying on the floor. On 3/27/2023 at 3:44 PM, Activity Director T was observed taking R108 from the dining room towards his residential unit. R108's catheter tubing and privacy bag were dragging along the floor during the transportation. Particles of dust had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess the effectiveness of a breathing treatment and to maintain, change, and store oxygen tubing for two (#10, #62) of two residents reviewed for respiratory care, resulting in the potential for respiratory infections, respiratory distress, and exacerbation (worsening of a disease) of respiratory conditions. Findings include: Resident #10 In an observation on 3/19/23 at 10:58 a.m., Resident #10 (R10) had on a nasal cannula and received oxygen. The tubing had a date of 3/2/23. A nebulizer machine (breathing treatment) sat on R10's bedside stand. The mask tubing had a date of 3/2/23. The mask laid in a basin and not in a bag. Review of an admission record revealed, R10 admitted to the facility on [DATE] with pertinent diagnosis which included Chronic Obstructive Pulmonary Disease, Chronic Respiratory Failure with Hypoxia (absence of oxygen), and Dependence on supplemental oxygen. Review of a Minimum Data Set (MDS) assessment, with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-05-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to consistently administer wound care treatments for one resident (R109) out of three residents reviewed for wound care. Findings Include: During an interview on 4/30/24 at 9:40 AM, R109 reported a sore on the middle of back. Record review revealed resident was admitted into the facility on [DATE] with diagnoses of Idiopathic scoliosis, lumbar region (Curve in spine) and muscle weakness. According to the Minimum Data Set (MDS) dated [DATE], R109 had intact cognition and required extensive assistance with Activities of Daily Living (ADLS). During a wound care observation on 5/2/24 at 11:02 AM, it was observed that resident had a foam dressing on both heels. The heel dressing was dated 4/27/24. During an interview on 5/2/24 at 11:20 AM with LPN N, it was acknowledged that the dressings on R109's bilateral heels were dated on 4/27/24. During an interview on 5/2/24 at 12:40 PM with Licensed Practical Nurse (LPN) S, it was reported that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$63,665 in federal fines across 2 penalties.

  • $35,136 — penalty dated 2025-04-17
  • $28,529 — penalty dated 2023-09-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SYMPHONY CARE NETWORK — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 51.7-0.7 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 6 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SYMPHONY OF MICHIGAN HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/01/2020
BENOIT HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 06/01/2020
CALUMET SOUTH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 06/01/2020
FAIRHOME TRUST UAD 12312012Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST20%since 06/01/2020
GZLT HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 06/01/2020
WILLOW DELTA TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST15%since 06/01/2020
KRUPP, ARIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL10%since 06/01/2020
SENDEROWICZ, YOSSIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST5%since 06/01/2020
JONES, AMELIAIndividualW-2 MANAGING EMPLOYEEsince 06/01/2020
HARTMAN, DAVIDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 06/01/2020
ARIA CONSULTING SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 06/01/2020

CMS files one row per role, so the 14 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.7M
Net patient revenuemost recent cost report
+1.8%
Operating marginrevenue minus expenses
$1.2M
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 9%Other / private 42%

This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$324per resident / day
operating cost
$9,841per month
≈ monthly operating cost
$330per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235375. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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