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Franciscan Health Center

3910 Minnesota Avenue, Duluth, MN 55802 · Non profit - Corporation · 47 certified beds · (218) 727-8933 Medicare & Medicaid certified

Call the home — (218) 727-8933 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2024Resident-funds citations (F0568, F0570)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0568, F0570)
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1325 Tower Ave · (715) 226-6375 · Call to confirm hours
Pharmacy
204 Belknap St · (715) 817-7224 · Call to confirm hours
Grocery
Park
Park Point Duluth Minnesota · Typically dawn to dusk
Place of worship
2802 Minnesota Ave · (218) 727-1262

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased30.5%18.2%15.4%worse
Long-stay residents who lose too much weight0.0%4.1%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder2.6%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection5.5%2.6%2.0%worse
Long-stay residents with depressive symptoms7.8%4.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.4%4.0%3.3%typical
Long-stay residents whose ability to walk worsened31.4%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.8%12.5%18.9%worse
Long-stay residents given the seasonal flu vaccine89.7%96.1%95.3%typical
Long-stay residents with pressure ulcers9.5%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control36.1%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.5%17.1%17.1%typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.17U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.19
RN hours/ resident / day
0.39
LPN hours/ resident / day
2.22
Aide hours/ resident / day
3.80
Total nurse hours/ resident / day
0.60
RN hoursweekends
46.2%
Total nursing turnover
31.3%
RN turnover

How full it usually is: this home is certified for 47 beds and averages 36.6 residents a day — about 78% occupied, or roughly 10 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.19 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 4.02 on weekdays — 19% thinner on weekends. RN hours go from 1.43 to 0.60 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2026-02-27)
12
at the previous standard inspection (2024-12-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Fcited before2026-02-27 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure they provided sufficient staffing per their facility assessment. In addition, the facility failed to provide sufficient staff to complete timely cares and assistance with checking and changing for 1 of 1 resident (R8) reviewed for activities of daily living and who were dependent on staff for assistance. This had the ability to affect all 36 residents residing in the facility. Findings include: The facility assessment, Franciscan Health Center Staffing Plan Staffing dated 10/23/25, identified the following staffing needs with an average daily census of 39: Licensed nurses providing direct care, every day of the week for AM and PM shift there were two eight-hour positions, and the overnight (NOC) shift had one eight-hour position. Unlicensed staff (NA), every day of the week for AM shift had five eight-hour positions, PM shift had four eight-hour positions, and NOC shift had two eight-hour shifts. During the survey, the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the proper labeling of medications and the removal of expired medications and supplies occurred in one of one medication rooms and one of two medication carts. In addition, the facility failed to ensure the proper storage of resident medications for 1 of 1 resident (R15) that self-administer medications. These deficient practices had the potential to impact all residents who received supplies and medications from reviewed medication rooms and carts.Findings include:During a review of Medication cart A on 2/24/26 at 3:20 p.m., with registered nurse (RN)-C. RN-C confirmed the following findings: Drawer one contained an undated insulin glargine pen for resident (R1). RN-C stated medications like insulin need to be dated when removed from the refrigerator because the expiration date of the medication changed when it moved to room air and most insulins expired after 30 days. RN-C stated R1's insulin pen was unused, but they were unsure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-27 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure food safety practices were followed during meal preparation. This had the potential to affect all residents who ate food prepared in the kitchen. Findings include:On 2/23/26 at 12:00 p.m., raw chicken was observed in a covered plastic container resting in a sink. Dietary Manager (DM)-D stated the chicken was brining in a solution with lemon and garlic.On 2/23/26 at 12:04 p.m., [NAME] C-A stated the chicken had been thawed in the refrigerator and stated the solution was salt, sugar, thyme, lemons, and water. C-A stated it had been brining for about 30 minutes outside of the refrigerator and would be placed on pans and baked in about 10 minutes.On 2/23/26 at 12:09 p.m., C-A checked the temperature of the brine it was 36.5 degrees Fahrenheit. A chicken breast was checked and the temperature was 32.9 degrees Fahrenheit. C-A stated it would have been better to brine the chicken in the cooler or the refrigerator. A review of the recipe for Lemon-Thyme Brined Chicken from Dining Manager dated 2026,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure enhanced barrier precautions (EBP) were in place for a resident who had chronic pressure ulcers (PU)s requiring ongoing wound care. This failure had the potential to increase the risk of transmission of multidrug-resistant organisms (MDROs) during high contact resident care activities for 1 of 1 resident (R3) reviewed for wound care. In addition, the facility failed to ensure appropriate infection control was completed during personal cares for 1 of 1 resident (R6) whose cares were observed. The facility also failed to provide appropriate hand hygiene, properly follow EBP precautions, and complete cleaning of shared equipment.Findings include: According to the Centers for Disease Control (CDC)'s web page, Frequently Asked Questions (FAQs) about Enhanced Barrier Precautions in Nursing Homes, residents with wounds (including chronic wounds such as pressure injuries, diabetic foot ulcers, and venous stasis ulcers) are considered at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accuracy of the minimum data set (MDS) was coded accurately for 3 of 14 residents (R3, R12, R15) reviewed for MDS accuracy. Findings include: R3: R3's significant change in status assessment (SCSA) minimum data set (MDS) dated [DATE], identified a decline in cognition and diagnoses of hemiplegia and hemiparesis of the right side, cerebral vascular accident (CVA, a stroke), severe protein-calorie malnutrition. The MDS identified R3 was at risk for and had actual PUs including a stage three and an unstageable deep tissue injury, both were identified as present on admission. R3's quarterly MDS dated [DATE], identified R3 was at risk for and had an actual stage three pressure ulcer (PU) that was not present on admission. R3's admission MDS dated [DATE], identified R3 was not at risk for and didn't have any actual PUs. Further, the MDS identified a formal assessment tool (i.e., Braden Scale) was not performed. R3's care area assessment (CAA) dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure an OBRA Level II evaluation was completed as identified on the pre-admission screening to ensure mental health needs were appropriately addressed or provided for 1 of 1 resident (R8) reviewed for preadmission screening and resident review (PASRR).Findings include:R8's quarterly Minimum Data Set (MDS) dated [DATE], identified R8 had diagnoses which included vascular dementia, depression, bipolar disorder, and post-traumatic stress disorder (PTSD). In addition, R8 was cognitively intact and required substantial to maximum assistance with activities of daily living.R8's corrected preadmission screening dated 10/14/25, identified they required an OBRA Level II screening for mental illness. The question, Is an OBRA Level II referral needed and is the person currently seeking admission to a nursing facility? The question was answered as yes.During an interview on 2/24/26 at 10:44 a.m., social service designee (SSD)-A stated R8 came from a different…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update the plan of care to reflect changes in resident's needs related to the risk of, and actual, skin impairment, to reflect interventions after a fall, to reflect current elopement risk and interventions, to individualize pain management, and to accurately reflect the resident's current mobility status for 1 of 13 residents (R3) reviewed for care planning timing and revision.Findings include:R3's significant change in status assessment (SCSA) minimum data set (MDS) dated [DATE], was performed following a hospice admission on [DATE], and identified a decline in cognition and diagnoses of hemiplegia and hemiparesis of the right side, cerebral vascular accident (CVA, a stroke), severe protein-calorie malnutrition, a stage three pressure ulcer, and an unstageable deep tissue wound. R3 had a functional limit in range of motion upper and lower body on one side and was dependent with toilet hygiene, lower body dressing, and transfers. R3 needed maximal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview and document review the facility failed to provide timely assistance with checking and changing for 1 of 1 resident (R8) reviewed for activities of daily living and who were dependent on staff for assistance.Finding include:R8's quarterly Minimum Data Set (MDS) dated [DATE], identified R8 had diagnoses which included vascular dementia, depression, bipolar disorder, chronic pain, history of urinary tract infections, and post-traumatic stress disorder (PTSD). In addition, R8 was cognitively intact and required substantial to maximum assistance with activities of daily living and was always incontinent of bowel and bladder.A review of R8's current order summary report included the following orders:One half vinegar one half water solution soak two times a day, soak right abdominal groin folds and under both breasts for 10 minutes with solution, pat dry, apply zinc cream, dated 2/26/26.Skin charting one time a day every Saturday complete weekly per schedule, dated 11/22/25.Myrbetriq…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure a wound bed was protected in a resident at risk for cross contamination due to incontinence for 1 of 1 resident (R6) whose cares were observed.Findings include:Review of R6's quarterly Minimum Data Set (MDS) dated [DATE], identified R6 as moderately cognitively impaired.R6's face sheet, undated, included diagnoses of stage 4 pressure ulcer left buttock, congestive heart failure (CHF), and venous insufficiency.R6's care plan revised 11/24/25, instructed the following:R6 required assistance of two when repositioned and when transferred with full sling mechanical liftuse Enhanced Barrier Precautionsmonitor dressing to ensure it is intact and adhering and report lose dressing to treatment nurseprovide skin care per facility guidelineswound care per treatment order of specialized practitioner for wound managementR6's current provider orders dated 2/27/26 included:PU (pressure ulcer) to left buttock: as needed for if dressing soiled,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure ongoing skin inspections, wound assessments, and timely repositioning were performed for a resident with pressure ulcers for 1 of 2 residents (R3) reviewed for pressure ulcer care. These failures resulted in the development of facility-acquired pressure ulcers and placed the resident at risk for worsening skin breakdown and infection.Findings include:R3's significant change in status assessment (SCSA) minimum data set (MDS) dated [DATE], identified a decline in cognition and diagnoses of hemiplegia and hemiparesis of the right side related to a cerebral vascular accident (CVA, a stroke), severe protein-calorie malnutrition, a stage three pressure ulcer, and an unstageable deep tissue wound. R3 had functional limit in range of motion of the upper and lower body on one side and was dependent for toilet hygiene, lower body dressing, and transfers. R3 needed maximal assist with bed mobility. R3 was admitted to hospice on 1/30/26.Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Dcited before2026-02-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure the continuous positive airway pressure machine (CPAP) was properly cleaned and maintained for 1 of 1 resident (R15) reviewed for respiratory care.Findings include:R15's annual Minimum Data Set (MDS) dated [DATE], indicated R15 was cognitively intact. Section O: Special Treatments, Procedures, and Programs was not coded for CPAP.R15's face sheet dated 2/27/26, included diagnoses of chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia, congestive heart failure, and obstructive sleep apnea.R15's care plan revised 11/24/25, included CPAP settings but did not address standard cleaning and maintenance of CPAP for infection prevention.R15's provider orders dated 2/27/26, included:CPAP: staff to set up at HS and when in bed for naps. every shift Startup CPAP as machine is preprogrammed and will adjust to inhalation pressure needsNo evidence of orders for cleaning and maintenance of R15's CPAP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to offer influenza and pneumococcal vaccinations and or provide education according to Centers for Disease Control (CDC) guidelines for 3 of 5 residents (R12, R13, R8) reviewed for vaccinations.Findings include:R12's significant change Minimum Data Set (MDS) dated [DATE], identified R12 had diagnoses which included malignant neoplasm of right renal pelvis, hypothyroidism, dementia, and hypertension. A review of R12's immunization record identified they received the influenza vaccine on 11/4/25, education given was documented as no.R13's comprehensive MDS dated [DATE], identified R13 had diagnoses which included atrial fibrillation (fast, irregular heart rate), gastroesophageal reflux disease (GERD), benign prostatic hyperplasia (BPH [noncancerous enlargement of the prostate gland]), hyperlipidemia, arthritis, and depression.A review of R13's Vaccination Consent form dated 9/17/25, identified they wanted to receive the influenza vaccine during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-27 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure residents were educated on COVID-19 vaccinations when administered to 1 of 5 residents (R8).Findings include:R8's quarterly Minimum Data Set (MDS) dated [DATE], identified R8 had diagnoses which included vascular dementia, depression, bipolar disorder, chronic pain, and post-traumatic stress disorder (PTSD).A review of R8's immunization record identified they received the Covid-19 vaccination on 11/4/25, education given was documented as no.During an interview on 2/26/26 at 12:18 p.m., the acting director of nursing acting (DON) stated when residents were admitted they received the Vaccine Information Statement (VIS) in their admission packet.During an interview on 2/26/26 at 3:36 p.m., the nurse consultant (NC)-B stated when vaccines were given new consents were obtained and new education was given along with a VIS.Resident Immunizations dated 1/21/25, identified the facility would offer vaccinations based on the Centers for Disease Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review the facility failed to report an allegation of sexual assault within 2 hours to the State Agency (SA) for 2 of 3 clients (R1, R2) when reviewed for abuse. Findings include:Facility incident report dated 1/20/26 indicated on the morning of 1/20/26 at approximately 9:15 a.m., registered nurse (RN)-A reported R1 came to the dining room to greet his wife (R3) when an aide asked R1 to move to passed him. R1 moved and continued around the table to his wife (R3) and came behind R2 and groped her breasts without R2's consent. R1 was redirected to his room and was educated on the matter. R1 had little to no remorse for the action he had made towards R2. RN-A stated R2 was aware the incident happened, but shortly after R1 groped her she closed her eyes and showed no visual negative reaction or distress. R2 was later interviewed by staff and had slight to no recall on the incident. Police were called and R1 and R2's responsible parties were notified. RN-A who reported the incident had not worked at the facility for a length of time and was not aware of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-12 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure there were sufficient numbers of staff to ensure all resident cares were completed timely for 4 of 7 residents (R8, R23, R15, R22) who received their morning medications late, in addition for a resident with pressure ulcers needing assistance turning and repositioning for 1 of 3 residents (R25). This deficient practice had the potential to affect all 39 residents who resided in the facility. Findings include: Free of Medication errors of 5 percent or more see also F759 R8's quarterly Minimum Data Set (MDS) dated [DATE], identified R8 was moderately cognitively intact and had diagnoses which included, gastro-intestinal appliance, anxiety, depression, surgical aftercare following a surgery on the digestive system, dysphagia (difficulty swallowing foods or liquids arising from the throat or esophagus, ranging from mild to difficult to complete and painful blockage), nutritional deficiency, and history of malignant neoplasm of other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-12 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure medications and supplies available for use in a the medication storage room were not expired. This had the potential to affect all 39 residents residing in the facility. Findings include: On 12/11/24 at 1:35 p.m., during an inspection of the locked medication room with the director of nursing (DON) the following observations were made: -lab cart for blood draws had nine yellow top blood tubes with an expiration date of 10/31/24 -all four respiratory viral panel swabs were expired -two bottles of hibiclens had expiration dates of 8/2024 and 11/2024 -two tubes of Bacitracin ointment with expiration dates of 11/2023 During an interview on 12/11/24 at 2:09 p.m., the DON stated would not want to use expired medications as could not be sure of their potency and efficacy. The DON stated it was the responsibility of the night shift to check for out dated supplies but they did not have any check off sheet to ensure it was completed. Night Nurse Weekly Duties undated, identified each Tuesday the night nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-12 · tag F0574 — pattern
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and document review, the facility failed to ensure current contact information of all pertinent State Agency and advocacy groups were posted at a level accessible to all residents. This had the potential to affect all residents who chose to view this information. Findings include: On 12/9/24 at 6:51 p.m., the resident council president gave permission to review the resident council meetings. The resident council meetings revealed rights were not reviewed at the 12/4/24, and 11/4/24, resident council meeting but were reviewed at the 10/7/24, and the 9/3/24, meeting. On 12/10/24 at 1:26 p.m., a resident council meeting was held with four residents in attendance (R2, R17, R12, and R26) all of whom required the use of a wheelchair. The four residents in attendance did not know where the state inspections were posted and volunteered some of the postings were too high to read for residents in a wheelchair and with poor eyesight. On 12/10/24 at 2:05 p.m., the large bulletin board in the main dining room was reviewed. The poster for information regarding the ombudsman…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-12 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure they were free of a medication error rate of five percent or greater. The facility had a medication error rate of 13.79% with 4 errors out of 29 opportunities for error involving 1 of 7 residents (R8) who were observed during the medication passes. Findings include: R8's quarterly Minimum Data Set (MDS) dated [DATE], identified R8 was moderately cognitively intact and had diagnoses which included, gastro-intestinal appliance, anxiety, depression, surgical aftercare following a surgery on the digestive system, dysphagia (difficulty swallowing foods or liquids arising from the throat or esophagus, ranging from mild to difficult to complete and painful blockage), nutritional deficiency, and history of malignant neoplasm of other organ system. R8's Physician Order Review as of 12/12/24, identified the following orders: fluoxetine 10 milligrams (mg) one tablet into gastric tube one time per day every day at morning 7:00 a.m.-10:00 a.m…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-12 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to ensure resident call lights were within reach from the bathroom floor in multi -resident bathrooms for 5 of 5 residents (R3, R15, R23, R40, R22) reviewed for call light accessibility. Findings include: On 12/12/24 at 8:22 a.m., the following bathroom call lights were observed: room [ROOM NUMBER] call light did not reach the floor, there were several knots in the cord. room [ROOM NUMBER] call light was short approximately 12 inches in length and did not reach the floor. room [ROOM NUMBER] call light was short approximately 15 inches from the floor. room [ROOM NUMBER] call light would not turn on when the cord was pulled. room [ROOM NUMBER] call light was approximately 12 inches in length and did not reach the floor. During an interview on 12/12/24 at 9:43 a.m., nursing assistant (NA)-D stated he thought call light cords in the bathroom had to reach below the toilet. NA-D could not recall any education on the length of the call light cord…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure a copy of the baseline care plan was provided to the resident and/or representative for 1 of 3 residents (R40) reviewed who was a new admission. Findings include: R40's Resident Face Sheet dated 12/12/24, identified R40 was admitted on [DATE], with spastic hemiplegia (muscle weakness or partial paralysis on one side of the body that can affect the arms, legs, and facial muscles) affecting right dominant side and nontraumatic intercerebral hemorrhage. R40's 48 hour baseline care plan dated 11/19/24, identified R40's short term goals, health maintenance needs, pain intervention, safety concerns, medication concerns, and designated representative. R40's 48 hour baseline care plan identified needs and interventions for the following: eating, toileting, bathing, grooming, dressing, bed mobility, and transfers. However, the 48 hour baseline care plan lacked any indication that R40 or R40's representative had been offered or received a copy of the 48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure timely repositioning for a resident with pressure ulcers (PU) for 1 of 2 residents (R25) reviewed for PU care. Findings include: R25's significant change in status assessment (SCSA) minimum data set (MDS) dated [DATE], identified intact cognition and diagnoses of Parkinson's with dyskinesia, diabetes mellitus, stage two PU of sacral region, stage two PU of left buttock, dermatitis due to friction or contact with body fluids, non-pressure chronic ulcer of skin limited to breakdown of skin. R25 was dependent on staff for bed mobility. R25's care plan dated 1/5/23, identified dependence on staff to reposition in bed every two to three hours. R25 was incontinent of bowels and needed assistance after each episode with staff to check every two hours. During a continuous observation starting 12/12/24 at 8:14 a.m., R25 was observed in bed with the head of bed at about 20 degrees, with the bend in the bed partway up his back. R25 didn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to implement communication system with an outside dialysis facility to promote continuity of care and reduce the risk of complication for 1 of 1 resident (R21) reviewed for dialysis care. Findings include: R21's comprehensive Minimum Data Set (MDS) dated [DATE], identified R21 had intact cognition along with diagnoses of end stage renal disease and type 2 diabetes mellitus. R21's MDS also indicated resident received dialysis care while residing at the nursing facility. R21's care plan identified resident admitted to nursing facility on 11/6/24. Care plan identified resident received dialysis on Monday, Wednesday, and Friday. It identified staff actions of assessing dialysis site for bleeding or drainage and to update provider or dialysis unit with any concerns, recording weights from dialysis unit, and to observe resident for signs and symptoms of infection (redness, warmth, swelling) to access site, and to notify provider or dialysis unit with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to investigate, review, and analyze underlying causes of resident's delusions for 1 of 1 resident (R11) who was reviewed for behaviors. Findings include: R11's quarterly Minimum Data Set (MDS) dated [DATE], identified R11 had no cognitive impairment and diagnoses included congestive heart failure, type 2 diabetes mellitus, hypo-osmality and hyponatremia (condition of having abnormally low levels of electrolytes and other fluids in the blood),, paroxysmal atrial fibrillation (an irregular heartbeat that comes and goes), hypertension, cirrhosis of the liver, depression, hyperlipidemia, and spontaneous bacterial peritonitis (bacterial infection in abdominal fluids without an obvious source for the infection). R11's MDS had exhibited behaviors of hallucinations and delusions within the previous seven days. R11's care plan dated 10/28/24, identified R11 had short term memory problems and/or periods of confusion/disorientation/forgetfulness. Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure appropriate use of personal protective equipment (PPE) when exiting a resident's room (R32) with a Covid-19 positive diagnosis. Findings include: R32's significant change Minimum Data Set (MDS) dated [DATE], identified R32 was severely cognitively impaired and had a diagnosis of Covid-19. On 12/11/24 at 1:05 p.m., two staff were observed outside of R32's room, they both donned isolation gowns, removed their surgical masks and then put on N-95 masks, then put on gloves, knocked and entered R32's room. R32's door had a sign up indicating airborne precautions need to be followed. PPE supplies were hanging on the door, there were no trash receptacles outside of the room. On 12/11/24 at 1:15 p.m., Nursing assistants (NA)-B and NA-E were observed exiting R32's room wearing surgical masks. NA-B stated they doffed (removed) their N-95 masks in the room and put on clean surgical masks that were stored inside the room. NA-B stated they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure immunization records were up to date for 2 of 5 residents (R13, R40) who were new admissions. In addition, the facility failed to ensure residents and/or resident representatives were educated on and residents offered pneumococcal vaccines (vaccines given to prevent pneumonia) upon admission for 1 of 5 residents (R17). The facility further failed to provide education and offer the influenza vaccine to 3 of 5 residents (R11, R13, R40) reviewed for immunizations. Findings include: Immunization Records R13's Resident Face Sheet identified R13 was admitted on [DATE], was over the age of 50 and had diagnoses which included hypertensive heart disease, anxiety disorder, atrial fibrillation and flutter (a condition in which the heart beats too fast and irregularly and rapid heart rate that is organized and repetitive but still faster than normal), and adult failure to thrive. A review of R13's record did not reveal a Minnesota Immunization Information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-12 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure residents were educated on and offered COVID-19 vaccinations upon admission to 3 of 5 residents (R11, R13, R40). Findings include: R11's Resident Face Sheet identified R11 was admitted on [DATE], and had diagnoses which included chronic heart failure, hypertension, multidrug resistant organism (MDRO), diabetes mellitus, and depression. R11's immunization record identified R11's last COVID-19 vaccine was on 10/19/23. R13's Resident Face Sheet identified R13 was admitted on [DATE], was over the age of 50 and had diagnoses which included hypertensive heart disease, anxiety disorder, atrial fibrillation and flutter (a condition in which the heart beats too fast and irregularly and rapid heart rate that is organized and repetitive but still faster than normal), and adult failure to thrive. A review of R13's record did not reveal a Minnesota Immunization Information Connection (MIIC) report. The facility was not able to provide any immunization…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to protect a resident's right to be free from sexual abuse by staff for 1 of 3 residents (R1) reviewed for abuse. Findings include: R1's Face Sheet undated, identified R1 had schizoaffective disorder, autistic disorder, bipolar disorder, intellectual disabilities, Alzheimer's disease, dementia, and schizophrenia. An Annual Notice of Right to Petition for Termination or Modification of Guardianship or Other Relief dated 6/3/24 indicated R1 had a court appointed guardian due to his inability to be his own decision maker. R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 had severe cognitive impairment, delusions, and needed extensive assistance with all cares, and supervision for eating. R1's care plan dated 2/23/24, indicated R1 makes inappropriate sexual comments and may touch others inappropriately. Interventions included cares in pairs, redirect R1, remove R1 from the situation, and observe R1 during meals and activities. On 8/6/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure allegations of sexual abuse were reported immediately (within two hours) to the State Agency (SA) for 1 of 3 residents (R1) reviewed for abuse. Findings include: R1's Face Sheet undated, identified R1 had schizoaffective disorder, autistic disorder, bipolar disorder, intellectual disabilities, Alzheimer's disease, dementia, and schizophrenia. R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 had severe cognitive impairment, delusions, and needed extensive assistance with all cares, and supervision for eating. On 8/6/24 at 11:57 a.m., a progress note by registered nurse (RN)-A indicated R1 stated to RN-A that he had a girlfriend from housekeeping. R1 stated they loved each other, and she came in his room, and they touched each other. On 8/8/24 at 1:50 p.m., R1 stated two to three days ago he met housekeeper (H)-A, and she came into his room. He touched her breast and vagina with his hands, and they kissed. He knew he was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-09 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview, and document review, the facility failed to ensure required abuse, neglect, and exploitation training was completed for 1 of 3 staff (housekeeper [H]-A) whose personnel records were reviewed. Findings include: On 8/9/24 at 8:38 a.m., H-A stated she did not recall the last time she had abuse, neglect, and exploitation training. Review of personnel files on 8/9/24, indicated H-A had not had training on abuse, neglect, and exploitation since 6/7/21. On 8/9/24 at 12:11 p.m., the director of nursing (DON) stated every staff should have abuse training upon hire, annually, and as events occur. On 8/9/24 at 12:33 p.m., the administrator stated H-A has had no education on abuse, neglect, and exploitation since 2021. Staff should have this education upon hire and annually. A facility policy titled Maltreatment Prohibition policy reviewed 10/18/21 directed employees would be trained on Maltreatment Prohibition polices and procedures during the orientation process, and on an annual basis.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure allegations of physical abuse were reported immediately (within two hours) to the State Agency (SA) for 1 of 3 residents (R1) reviewed for abuse. Findings include: R1's care plan dated 10/3/22, identified R1 was alert and oriented. R1's annual Minimum Data Set (MDS) dated [DATE], identified R1 had verbal and physical behaviors towards others, and needed extensive assistance with bed mobility, transfers, and toilet use. R1's progress note written on 3/12/24 at 10:30 p.m., by registered nurse (RN)-A indicated R1 stated staff hit his pacemaker with metal. On 3/15/24 at 12:50 p.m., R1 stated on 3/12/24, RN-A came into his room, and she threw his bed remote at him hitting him in the pacemaker. R1 stated he told staff at the facility, and at the hospital what happened. R1's progress note on 3/15/24 at 9:59 p.m., written by RN-A indicated R1 stated the nurse threw him down the basement stairs and he hit his head. On 3/19/24 at 9:20 a.m., RN-B stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure an allegation of potential physical abuse was thoroughly investigated and adequate resident protection provided to ensure safety for 1 of 3 residents (R1) reviewed for abuse. Findings include: R1's care plan dated 10/3/22, identified R1 was alert and oriented. R1's annual Minimum Data Set (MDS) dated [DATE], identified R1 had verbal and physical behaviors towards others and needed extensive assistance with bed mobility, transfers, and toilet use. R1's progress note written on 3/12/24 at 10:30 p.m., by registered nurse (RN)-A indicated R1 stated staff hit his pacemaker with metal. On 3/15/24 at 12:50 p.m., R1 stated on 3/12/24, RN-A came into his room, and she threw his bed remote at him hitting him in the pacemaker. R1 stated he told staff at the facility, and at the hospital what happened. R1's progress note on 3/15/24 at 9:59 p.m., written by RN-A indicated R1 stated the nurse threw him down the basement stairs and he hit his head. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to ensure residents with trust accounts received quarterly statements for 1 of 1 residents (R7) reviewed for resident funds. This had the potential to affect 58 current and discharged residents who had personal accounts managed by the facility. Findings include: R7's quarterly Minimum Data Set (MDS) dated [DATE], indicated R7 was cognitively intact. During an interview on 10/2/23 at 1:12 p.m., R7 stated they never received statements from the facility for their personal trust account. During an interview on 10/4/23 at 3:13 p.m. the administrator confirmed resident trust account statements were not sent out since his start date of 1/3/23. The facility had 58 residents with a trust account at the facility. Residents and/or their representative should receive quarterly trust account statements. The Trust Fund Monthly Summary, dated 10/4/23, identified there were 58 residents with current trust accounts at the facility; however, not all residents residing in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-05 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, the facility failed to ensure the surety bond was equal to or greater than the resident funds entrusted to the facility. This had the potential to affect all 58 current and discharged residents who had personal accounts managed by the facility. Findings include: The Bond Transaction Summary dated 10/1/23, identified the facility had a $25,000.00 surety bond that was issued by Nationwide Mutual Insurance company. The Trust Fund Monthly Summary dated 10/4/23, indicated the facility had 58 current/ discharged residents with trust fund accounts at the facility. The total balance of the trust accounts was listed as $44,433.61. During an interview on 10/4/23 at 3:13 p.m., the administrator stated the total trust account balance was $31,947.85 and the facility surety bond was for $25,000.00, which did not cover the current trust account balance made up of funds from 58 residents.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to honor individual preferences for early morning toileting for 1 of 4 residents (R7) reviewed for choices. Findings include: R7's quarterly Minimum Data Set (MDS) dated [DATE], indicated R7 was cognitively intact. R7's undated, Facesheet identified R7 had multiple sclerosis and major depression and a history of urinary tract infection. R7's care plan dated 8/17/23, directed staff to check and change R7's brief at 5:00 a.m. R7 had a history of urinary tract infections. During an interview on 10/2/23 at 1:27 p.m., R7 stated they repeatedly told staff they wanted staff to wake them up at 5:00 a.m., but it was not getting done. R7 shared this request with managers. If the night staff didn't get R7 up at 5:00 a.m. R7 usually had to wait until around 7:00 a.m. to get assistance to the bathroom. During an interview on 10/4/23 at 7:37 a.m., R7 reported they had woken up around 6:00 a.m. and had to call for staff to come in. R7 did not recall what time they got…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively assess psychotropic medications using the Resident Assessment Instrument (RAI) process for 1 of 5 residents (R26) reviewed for unnecessary medications. Findings include: R26's annual Minimum Data Set (MDS) dated [DATE], identified R26 had severe cognitive impairment. R26 received 7 days of antipsychotic and antidepressant medication during the Assessment Reference Date (ARD). Section V 0200 of the Care Area Assessment (CAA) and care planning, identified psychotropic drug use had triggered for completion. An undated, unlabeled document identified R26 started Seroquel 25 mg daily on 12/21/22, and listed anxiousness, restlessness and sleep as targeted behaviors for Seroquel. R26's Psychoactive Medication Informed Consent Form dated 5/30/22, indicated R26 was taking sertraline for the target behavior of decreased mood. R26's medical record lacked evidence CAA's had been completed for psychotropic medication. During an interview on 10/4/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to perform activities of daily living (ADL's) for 1 of 6 residents (R24) reviewed for ADL's. Findings include: R24's quarterly Minimum Data Set (MDS) dated [DATE], identified R24 had severe cognitive impairment and required extensive physical assistance of one person personal hygiene. Diagnoses included progressive neurological decline and non-Alzheimer's dementia. R24's care plan dated 9/7/23, instructed staff to shave R24's face daily. During an observation on 10/2/23 at 2:27 p.m., R27 had whisker stubble along the sides of his face, chin, and upper lip. During an observation on 10/3/23 at 12:44 p.m., R27 continued to have whisker stubble along the sides of his face, chin, and upper lip. During an observation on 10/3/23 at 4:00 p.m., R27 continued to have whisker stubble on his face, his hair was wet and combed back. During an observation on 10/4/23 at 11:01 a.m., R27 was located in the dining room seated in a wheelchair, dressed, glasses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure oxygen tubing was changed according to policy for 1 of 1 residents (R10) reviewed for respiratory care. Findings include: R10's quarterly Minimum Data Set (MDS) dated [DATE], indicated R10 was cognitively intact. Diagnoses included end stage renal disease and chronic respiratory failure. R10's undated Resident Face Sheet, included an order for oxygen 1 liter per minute to keep oxygen levels above 90 percent three times daily, there was no order for oxygen tubing to be changed weekly. R10's care plan dated 8/16/23, instructed the use of oxygen for comfort care. During an observation on 10/2/23 at 2:49 p.m., R10 was in bed wearing nasal cannula oxygen tubing with oxygen running. The tubing was connected to a large oxygen concentrator in the room. There was not a visible change date on R10's oxygen tubing. During an observation on 10/3/23 at 1:30 p.m., R10 was in bed with nasal cannula on and oxygen running. During an observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to implement anticoagulant side-effect monitoring for 1 of 2 resident (R12) reviewed for anticoagulant use. Findings include: R12's quarterly Minimum Data Set (MDS) dated [DATE], identified diagnoses of hypertension and peripheral vascular disease or peripheral arterial disease. R12 was cognitively intact and an anticoagulant was used during the last seven days prior to the completion of the MDS. R12's current provider orders dated 3/4/22, directed staff to administer Xarelto (a blood thinner that can only be monitored by observation) 20 milligrams (mg) daily. R12's care plan dated 5/25/22, failed to identify R12's interventions related to anticoagulant use or that R12 was on anticoagulant. During interview on 10/5/23 at 11:13 a.m., nursing assistant (NA)-A stated the nursing assistants refer to electronic medical record to know how to care for and monitor each resident. There was nobody on NA-A's unit that was on a blood thinner and needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed provide evidence of non-pharmalogical interventions prior to the admininistration of as-needed (PRN) psychotropic medications and identify behavior monitoring for 1 of 5 residents (R34); and failed to identify behavior and side effect monitoring 1 of 5 (R26) residents reviewed for unnecessary medication use. Findings include: R34's significant change Minimum Data Set (MDS) dated [DATE], identified diagnoses of dementia and Parkinson's disease. R34 was cognitively intact and had behaviors of rejection of cares. The cooresponding Care Area Assessment (CAA) dated 8/4/23, identified specific areas to address were behavioral symptoms and psychotropic drug use. R34's care plan dated 11/2/22, indicated a care plan for mental health behaviors was initiated but lacked goals and interventions staff would try to assist the resident back to baseline. R34's Doctor's Orders form dated 8/17/23, directed staff to administer Alprazolam oral tablet 0.5 milligram (mg)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure resident lifts were effectively sanitize prior to being used on other residents for 3 of 3 residents (R18, R31, R37) observed during lift transfers. Findings include: During observation on 10/2/23 at 2:18 p.m., certified occupational therapy assistant (COTA)-D entered R18's room, transferred R18 with the assist to stand, R18 physically touched the lift. After the transfer COTA-D took the lift back to the hallway without sanitizing the lift. During observation on 10/2/23 at 2:31 p.m., nurse assistant (NA)-B gathered the unsanitized assist to stand lift, entered R31's room, and transferred R31 from the chair to commode and back without sanitizing the lift. NA-B exited the room without sanitizing the lift. As NA-B was exiting the room NA-C grabbed the lift without it being sanitized and entered R37's room. NA-C used the lift to transfer R37 to the bed, and returned the unsanitized lift to the hallway without sanitizing it. During observation on 10/2/23 at 2:41 p.m., NA-D gathered the unsanitized lift and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-10-05 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the completed Minimum Data Set (MDS) was accurately coded to reflect restraint use for 3 of 3 residents (R10, R24, R38); and failed to include a diagnosis for 1 of 1 residents (R26) reviewed for MDS accuracy. Findings include: Restraints: R10: R10's quarterly Minimum Data Set (MDS) dated [DATE], indicated R10 was cognitively intact. MDS section P0100 Physical Restraints, A. bed rail, was marked daily use. On 10/3/23 at 2:12 p.m., R10 was in bed. The bed had a hand rail on each side of the bed. R10 stated the bed rails helped them move around in bed. R24: R24's quarterly MDS dated [DATE], indicated R24 had severe cognitive impairment. MDS section P0100 Physical Restraints, A. bed rail, was marked daily use. During an observation on 10/2/23 at 2:27 p,m., R24 was in bed. R24's bed had two quarter side rails on the bed in upright potion. During an interview on 10/4/23 at 1:35 p.m., nursing assistant (NA)-E stated R24 had bedrails, so…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ST. FRANCIS HEALTH SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.8-1.8 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 4 of 54.6-0.6 vs chain
Quality measures 1 of 52.9-1.9 vs chain
The other 13 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DRIPPS, DANIELIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016
EHLERS, DOUGLASIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/26/2006
GOODNOUGH, JENNIFERIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
GRAMM, TIMOTHYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2023
LAIR, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2025
LIENEMANN, STEVENIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2025
LUETMER, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2021
MARLOW, JINAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/06/2022
NELSON, PATRICKIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2020
RENTZ, LAURAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2024
RENTZ, PAULIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2021
SCHNEIDER, TODDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 05/26/2006
WIESE, LORRAINEIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 07/25/2017
BACH, CURTISIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/28/2024
PETERSON-DEVRIES, CAMIIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2022
RAW, CAROLIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 02/12/2026
BIG STONE THERAPIES, INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/03/2015
EIDE BAILLY LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2023
BAKKE, CHRISTINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/30/2019
BOIT, SAMMYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/31/2025
BURROWS, AMANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2024
CASPERS, MEGANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/29/2014
DEROCHE, KAYLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/24/2025
EDIN, COLTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
ERDAHL, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
FISHEL, CHESTERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/30/1998
GRANHEIM, KASCIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/20/2023
HANNEKEN, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/20/2022
HEJHAL, ROXANNEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/10/2023
HOFMANN, REEDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2023
HONDL, JESSICAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
RENTZ, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/22/2024
RYAN, BENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/27/2012
RYAN, GEOFFREYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/12/1998
STOCK, KELSEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2022
SUNDAL-YETKA, LISAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
THOMPSON, RENEEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/10/2018
TOMOSON, APRILIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/12/2021
WALKER, AMYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/13/2024
WOLF, JORDANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
FELLMAN, LINDAIndividualADP OF THE SNFsince 08/01/2023
MURRAY, ALEXISIndividualADP OF THE SNFsince 08/01/2023

CMS files one row per role, so the 103 rows in the source record cover these 42 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.9M
Net patient revenuemost recent cost report
-5.4%
Operating marginrevenue minus expenses
$37K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 4%Other / private 37%

This home reported $37K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$390per resident / day
operating cost
$11,859per month
≈ monthly operating cost
$370per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245258. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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