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Little Falls Care Center

1200 First Avenue Northeast, Little Falls, MN 56345 · Non profit - Other · 64 certified beds · (320) 632-2061 Medicare & Medicaid certified

Call the home — (320) 632-2061 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607, F0609) — most recent Aug 2025Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
205 16th St NE · (320) 632-9201 · Call to confirm hours
Pharmacy
1105 2nd Ave NE · (320) 632-2380 · Call to confirm hours
Grocery
Coborn's0.1 mi
1101 2nd Ave NE · (320) 632-2367 · Call to confirm hours
Park
399-301 6th St SE · (320) 616-5500 · Typically dawn to dusk
Place of worship
303 18th St SE · (320) 414-0533

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.1%18.2%15.4%worse
Long-stay residents who lose too much weight4.7%4.1%5.4%better
Long-stay residents with a catheter left in their bladder4.9%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection4.6%2.6%2.0%worse
Long-stay residents with depressive symptoms6.1%4.1%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%4.0%3.3%typical
Long-stay residents whose ability to walk worsened21.4%20.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.6%12.5%18.9%typical
Long-stay residents given the seasonal flu vaccine94.8%96.1%95.3%typical
Long-stay residents with pressure ulcers1.5%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control26.1%24.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.4%17.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.0%1.9%1.4%worse
Short-stay residents given the seasonal flu vaccine44.7%82.7%79.4%worse
Short-stay residents rehospitalized after admission16.1%23.5%22.6%better
Short-stay residents with an outpatient ER visit30.9%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.561.611.67typical
Long-stay outpatient ER visits per 1,000 resident days5.771.901.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.7%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
85.0%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 85.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.7%CMS range 40.7–65.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.6–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge85.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge80.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge85.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified90.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.701.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.59
RN hours/ resident / day
0.24
LPN hours/ resident / day
2.79
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.40
RN hoursweekends
52.6%
Total nursing turnover
73.3%
RN turnover

How full it usually is: this home is certified for 64 beds and averages 58.5 residents a day — about 91% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.79 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.36 hrs/resident/day on weekends vs 3.72 on weekdays — 10% thinner on weekends. RN hours go from 0.67 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2024-04-18)
7
at the previous standard inspection (2023-06-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and document review, the facility failed to follow the care plan to ensure safe transfers to eliminate/reduce the risk of an accident during a transfer for 1 of 3 residents (R1). This resulted in actual harm when R1 fell, sustained a significant head injury (brain bleed) that required hospitalization. The facility had implemented actions to prevent reoccurrence prior to the survey; therefore, the citation was issued at past non-compliance (PNC).Findings include:Findings include:R1's order summary report 9/2/25, indicated R1's diagnoses included primary hypertension, persistent atrial fibrillation, prediabetes, generalized weakness, chronic respiratory failure, abnormalities of gait and mobility.R1's quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had moderate cognitive impairment and required substantial/maximal assistance for toileting, transfer, as well as mobility/ambulating.R1's activities of daily living (ADLs) care plan dated 1/1/25, indicated R1 required assistance of one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively assess a change in bowel status and, if needed, implement interventions to prevent complication (i.e., obstruction, discomfort) for 1 of 3 residents (R3) reviewed. R3 developed consistent loose stools on 6/20/26 which were not evaluated or assessed, and R3 then admitted to the hospital on [DATE] with a potential bowel obstruction. In addition, the facility failed to update or communicate the results of completed medical testing (i.e., lab results, urinalysis) with the primary hospice team for 1 of 3 residents (R1) reviewed. R1 had multiple laboratory tests ordered on 6/5/26; however, the rationale for testing and subsequent test results were never shared with hospice to ensure appropriate coordination of care. Findings include: BOWELS NOT ASSESSED:R3's last completed and signed Bowel and Bladder Comprehensive, dated 4/29/25, identified R3 has being occasionally incontinent of bowel and needing extensive assistance with most activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure bruising and non-pressure wounds were adequately assessed and monitored for 2 of 3 resident (R2 and R3) reviewed for injuries of unknown origin.Findings include:R2R2's quarterly Minimum Data Set (MDS) dated [DATE], indicated R2 had moderate cognitive impairment, no skin impairment or dressing changes. R1 had diagnoses of peripheral vascular disease and hypertension.R2's medical record lacked documentation of R2's skin tear on his right outer wrist.During an interview on 5/20/26 at 11:16 a.m., R2 stated he got the skin tear on his right wrist from running into the door frame of his room but was not sure what it occurred. R2 stated a nurse had come in and put the dressing on a few weeks ago but he was not sure who the nurse was.During an observation on 5/20/26 at 11:17 a.m., R2 was seen with a bandage on his right wrist. Bandage was approximately 1 inch by 1 inch piece of gauze with a clear undated dressing over the top. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to complete comprehensively assess level of supervision and failed to complete root cause analysis (RCA) following falls for 1 of 3 residents (R1) reviewed for falls.Findings include R1's psychiatric mental health evaluation summary note dated 2/25/26, indicated R1's diagnoses included major neurocognitive disorder due to vascular disease, with behavioral disturbance, severe, abnormalities of gait and mobility, repeated falls, cerebral vascular disease (CVA) with left hemiparesis, acute encephalopathy, and chronic pain.R1's comprehensive quarterly Minimum Data Set (MDS) dated [DATE], indicated R1 had severe cognitive impairment and required substantial/maximal assistance for toileting, transfers, lying to sitting on bed side, and put on/take off footwear.R1's activities of daily living (ADLs) care plan dated 2/19/25 revised on 3/1/26, indicated R1 required assistance of two with stand assist utilize full mechanical lift as needed for weakness or fatigue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to notify physician and resident representative timely of a new injury for 1 of 3 residents (R1) reviewed.Findings include:R1's quarterly Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included traumatic subdural hemorrhage, cerebral infarction, anxiety disorder, and had severely impaired cognition.R1's skin incident report dated 8/10/25, revealed registered nurse (RN)-D was called into R1's room to assess a skin tear to left front of lower shin. Staff had explained that they were getting R1 up and ready for the day and she pulled her pants down to change them. Upon lowering her pants, staff noticed that there was blood on the sheet and when she looked where it was coming from, staff observed a skin tear. RN-D completed wound care by cleaning and covering with bandage. R1 denied any pain in the area, but upon completing wound care R1 was seen wincing in pain. Both RN-D and staff assisted by applying Tubi grips to both lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure care plan interventions for transfers were implemented for 1 of 3 residents (R1) reviewed.Findings include:R1's quarterly Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included traumatic subdural hemorrhage, cerebral infarction, anxiety disorder, and R1 had severely impaired cognition.R1's care plan revised on 8/9/25, identified R1 had an activities of daily living (ADL) self- care deficit related to confusion due to recent stroke and staff were direct to ambulate R1 to meals as able with a single quad cane, gait belt, and contact guard assist, recommend another staff to follow with wheelchair and the nurse would document all attempts that fail. R1's care plan also directed staff to ambulate R1 to and from the bathroom with assist of one and a single quad cane, gait belt, and contact guard assist, recommend another staff to follow with wheelchair and nurse to document all attempts that fail.R1's Progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-22 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to monitor, review, and analyze underlying causes of resident's anxiety and agitation for 1 of 1 resident (R1) who was reviewed for behaviors.Findings include:R1's quarterly Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included traumatic subdural hemorrhage, cerebral infarction, anxiety disorder, and R1 had severely impaired cognition and R1 did not exhibit any behaviors.R1's medication administration record (MAR) and treatment administration record (TAR) for the month of August 2025, revealed R1 was prescribed Trazodone 100 mg at bedtime for insomnia. TAR lacked evidence of target behaviors being monitored.R1's Psychoactive Medication Informed Consent Form dated 3/19/25, revealed R1 was prescribed Trazodone, but the document lacked reason for use (target behaviors) of this psychoactive medication, non-pharmacological interventions, or benefits to be obtained in using this medication.R1's care plan as of 8/20/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility failed to implement policies and procedures for an allegation of abuse for 1 of 1 resident (R1) who alleged abuse and the facility failed to have record of the investigation.Findings include: R1's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition. He used a wheelchair for mobility. R1's care plan dated 1/31/25, identified at risk for falls related to confusion, gait/balance problems, alert and oriented with short term memory loss, and instructed staff to assist as needed with mobility and transfers, monitor him for any cognitive changes and update physician assistant (PA), nurse practitioner (NP) and medical doctor (MD) as needed. He was at risk for elopement/wandering with a wander guard placed underneath wheelchair. Staff were directed to identify if there were triggers for wandering/elopement money, stay being covered, selling house, and provide reorientation to surroundings and environment. R1's progress note dated 10/6/24 at 4:01…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to report an allegation of abuse immediately (within two hours) to the State Agency (SA) for 1 of 3 (R1) residents reviewed for allegations of abuse. Findings include: R1's quarterly Minimum Data Set (MDS), dated [DATE], indicated R1 was cognitively intact with diagnoses of heart failure and bipolar disorder. The MDS also indicated she used a wheelchair for mobility, and was independent with personal hygiene. R1's care plan dated 12/7/24, indicated R1 required the assistance of one staff to use the toilet and required set up assistance with personal hygiene. R1's care plan also indicated she was vulnerable due to her physical condition. On 1/25/25 a written statement by registered nurse (RN)-A indicated R1 reported nursing assistant (NA)-A made her feel uncomfortable when he was washing her up. R1 stated she could see and feel NA-A's erection. R1 stated she asked NA-A to stop, but he continued washing her. On 1/25/25 at 11:27 p.m., an email from RN-B to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to ensure the provider and resident representative were notified of a fall for 1 of 3 residents (R2) reviewed. Findings include: R2's admission Minimal Data Set (MDS), undated as it was still in progress, indicated R2 had diagnoses which included type 2 diabetes and hypertension. R2's progress note dated 8/16/24, indicated R2 had rolled out of bed at 11:30 p.m. on 8/15/24, trying to get to the fridge, rolled onto the floor looking for kids. Staff implemented a low bed and fall mat was in place as well as safety checks every 1-2 hours. However, R2's record lacked evidence the provider or resident representative was notified of the fall. On 8/23/24 at 11:26 a.m., registered nurse (RN)-A stated staff would be expected to notify the resident's provider and representative right away following a fall. On 8/23/24 at 11:51 a.m., director of nursing (DON) stated staff were expected to notify the resident's representative and the provider as soon as possible, following a fall. DON stated follow up with staff regarding R2's fall that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to follow physician orders for pressure ulcer care, and failed to follow infection control practices during a dressing change for 1 of 3 residents (R1) reviewed for pressure ulcers. Findings include: Definitions of pressure ulcer types according to National Pressure Ulcer Advisory Panel (NPUAP): Stage 3 Pressure Ulcer: Full-thickness loss of skin, in which subcutaneous fat may be visible in the ulcer and granulation tissue and epibole (rolled wound edges) are often present. Slough (non-viable usually moist tissue that can be soft and stringy in texture) and/or eschar (dead or devitalized tissue that is usually black and may appear scab-like) may be visible but does not obscure the depth of the tissue loss. Undermining and tunneling may occur. Fascia (connective tissues), muscle, tendon, ligament, cartilage and/or bone are not exposed. If slough or eschar obscures the wound, it is an unstageable pressure ulcer. Stage 4 Pressure Ulcer: Sores…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · D2024-04-18 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure residents were comprehensively assessed for self-administration of medications for 3 of 3 residents (R24, R34, and R46), reviewed and observed for self-administration of medications. Findings include: R24's significant change Minimum Data Set (MDS) dated [DATE], identified R24 was cognitively intact, and required assistance/supervision with activities of daily living (ADL's). During observation and interview on 4/15/24 at 6:12 p.m., a nebulizer machine was sitting on R24's nightstand and had an unknown solution sitting in nebulizer cup. R24 stated she self-administers nebulizer after staff sets it up for her and there are times when she forgets to do nebulizer treatment. R24 stated the solution in nebulizer cup was from this morning as she forgot to do nebulizer treatment. During record review on 4/16/24, the medication self-administration assessment, that was completed on 3/22/24, indicated R24 could not correctly administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure resident's family and/or representative were updated timely for a change in condition related to resident death for 2 of 2 residents (R203 and R205) reviewed for notification of change. Findings include: Review of R203 electronic health record (EHR) identified a progress note dated [DATE], indicated at 9:45 p.m. R203 was found unresponsive with no vital signs, call was placed to hospice agency at 9:51 p.m. However, R203's EHR failed to indicate family/resident representative was updated regarding R203 passing away. When interviewed on [DATE] at 1:28 p.m., family member (FM)-B stated the facility did not contact the family when he was declining the day he died, family was informed two hours after he had passed away. FM-B stated family was told someone had sat with R203 while he was declining but there was no phone call made. When interviewed on [DATE], at 2:46 p.m. assistant director of nursing (ADON) stated typically hospice would update the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to provide the resident or their representative a written bed hold policy at the time of hospital transfer for 1 of 6 residents (R24) who was reviewed for hospitalization. Findings include: R24's significant change Minimum Data Set (MDS) dated [DATE], identified R24 was cognitively intact, and required assistance/supervision with activities of daily living (ADL's). R24's progress notes indicated R24 was hospitalized on [DATE] and returned to the facility on 2/15/24. R24's medical record lacked evidence of a bed hold was provided at the time of transfer for hospitalization. During an interview on 4/18/24 at 3:07 p.m., assistant director of nursing (DON) expected when a resident was transferred out of the facility a bed hold was initiated by the cart nurse. DON stated she expected the case manager to follow up to determine if the resident wanted to continue holding the bed. DON confirmed that she could not find communication with the resident in regard to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, facility failed to ensure provider orders were followed to monitor vital signs for 1 of 1 residents (R51) reviewed for following physician's orders. In addition, the facility failed to obtain a provider order for a lap positioning belt for 1 of 1 resident (R29) reviewed for use of a positioning belt. Findings include: R51's Resident Face Sheet printed 4/18/24, indicated R51 had several diagnoses which included arteriosclerotic heart disease (narrowing of arteries), hypertension, congestive heart disease, nontraumatic subarachnoid hemorrhage (brain bleed). Review of R51's electronic health record (EHR) identified R51 was seen by nurse practioner (NP) on 2/2/24, NP ordered vital signs three times daily for increased risk of brain bleed. R51's EHR failed to reveal vital signs completed three times daily for 3 days. A review of residents closed hard chart failed to reveal vital signs were completed per order. During interview on 4/17/24, at 11:10 a.m. nurse consultant stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess past trauma and implement care plan interventions utilizing a trauma-informed approach for 1 of 1 (R24) residents reviewed who's diagnoses included post-traumatic stress disorder (PTSD). Findings include: R24's significant change Minimum Data Set (MDS) dated [DATE], identified R24 was cognitively intact, and required assistance/supervision with activities of daily living (ADL's). R24's diagnoses included PTSD, anxiety disorder, and depression. R24's care plan dated 2/21/24 lacked individualized trauma-informed approaches or interventions and lacked identification of triggers to avoid potential re-traumatization related to PTSD. R24's electronic health record (EHR) consisted of a trauma assessment that was completed on 2/9/24, which indicated R24 had trauma in her past that affected her daily. Medications and talking to others helped her cope with her trauma. During interview on 4/17/24 at 11:43 a.m., nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure consulting pharmacist identified irregularities in the monthly drug regimen reviews for 3 of 5 residents (R11, R21 and R34) reviewed for unnecessary medications. Findings include: R11's significant change Minimum Data Set (MDS) dated [DATE], identified R11 as medically complex with intact cognition and diagnoses of hypertension, schizotypal disorder, pain in right leg, polymyalgia rheumatica, localized edema, morbid obesity due to excess calories, insomnia due to other mental disorder, depression, and urinary tract infection (last 30 days). R11's provider order dated 8/30/23- included monthly orthostatic blood pressure (BP) monitoring while on trazodone to be obtained on the 14th of every month. R11's order dated 11/27/23- included trazodone HCL 100mg tablet. One tablet by mouth every day at 7pm-10pm. R11's vital sign documentation listed one orthostatic BP obtained 2/14/24. No additional readings were recorded from the 8/30/23 to 4/18/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure monitoring for potential cardiovascular and neurological adverse effects with use of psychotropic medications for 3 of 5 residents (R11, R21 and R34) reviewed for unnecessary medications. Findings include:. R11's significant change Minimum Data Set (MDS) dated [DATE], identified R11 as medically complex with intact cognition and diagnoses of hypertension, schizotypal disorder, pain in right leg, polymyalgia rheumatica, localized edema, morbid obesity due to excess calories, insomnia due to other mental disorder, depression, and urinary tract infection (last 30 days). R11's signed provider order dated 8/30/23- included monthly orthostatic blood pressure (BP) monitoring while on trazodone to be obtained on the 14th of every month. R11's order dated 11/27/23- trazodone HCL 100mg tablet. One tablet by mouth every day at 7pm-10pm. R11's vital sign documentation listed one orthostatic BP obtained 2/14/24. No additional readings were recorded from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 3 of 5 residents (R15, R24 and R34) reviewed for immunizations were offered and/or provided the Influenza vaccine and/or the pneumococcal vaccine series as recommended by the Centers for Disease Control (CDC) to help reduce the risk of associated infection(s). Findings include: A CDC Pneumococcal Vaccine Timing for Adults feature, dated 3/15/2023, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had received the complete series (i.e., PPSV23 and PCV13; see below) then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20) for patients who had received Pneumococcal 13-valent Conjugate Vaccine (PCV13) at any age and Pneumococcal Polysaccharide Vaccine 23 (PPSV23) at or after [AGE] years old. R15's face sheet, dated 4/18/24, indicated he was [AGE] years old. The immunization record, dated 4/16/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure call lights were answered in a timely manner that promoted dignity for 2 of 3 residents (R8, R9) reviewed for call lights. Findings include: R8's admission Minimum Data Set (MDS) dated [DATE] identified moderately impaired cognition and no behaviors noted. R8 required substantial to maximal assistance with toileting hygiene, partial to moderate assistance with personal hygiene, and supervision or touch with all transfers. R8 used a manual wheelchair for transportation. R8 was always continent of bowel and bladder. R8's diagnoses included non-traumatic dysfunction, Alzheimer's, dementia, and anxiety. R8 was high risk for pressure ulcers. Nursing assistant (NA) care sheet dated 3/4/24, identified R8 was toileted at 12:00 p.m. and 4:00 p.m. R8's transfers were to be completed with a non-mechanical lift with assistance of one staff. R8's toileting plan required staff to toilet R8 upon rising in the a.m., every three to four hours, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to respond to call lights timely for 2 of 3 residents (R8, R9) reviewed for call light responses and accommodation of needs Findings include: R8's admission Minimum Data Set (MDS) dated [DATE] identified moderately impaired cognition and no behaviors noted. R8 required substantial to maximal assistance with toileting hygiene, partial to moderate assistance with personal hygiene, and supervision or touch with all transfers. R8 used a manual wheelchair for transportation. R8 was always continent of bowel and bladder. R8's diagnoses included non-traumatic dysfunction, Alzheimer's, dementia, and anxiety. R8 was high risk for pressure ulcers. Nursing assistant (NA) care sheet dated 3/4/24, identified R8 was toileted at 12:00 p.m. and 4:00 p.m. R8's transfers were to be completed with a non-mechanical lift with assistance of one staff. R8's toileting plan required staff to toilet R8 upon rising in the a.m., every three to four hours, at bedtime…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide timely incontinence care for 1 of 3 residents (R3) who was dependent on staff to provide assistance with a check and change program for incontinence. Findings include: R3's quarterly Minimum Data Set (MDS) dated [DATE], identified moderately impaired cognition, disorganized thinking, and no behaviors. R3 was independent with activities of daily living (ADLs), ambulation with a walker, and all transfers. R3 was continent of bowel and bladder. R3's care area assessment (CAA) dated 3/5/24, identified R3 had a recent left hip fracture resulted from a fall. R3 diagnoses included dementia, muscle weakness, abnormalities of gait and mobility, bilateral hearing loss, benign prostatic hyperplasia (BPH) (enlarged prostate causes blockage of urine, frequent urination, and/or incontinence) with lower urinary tract systems and urinary urgency. Since R3 fractured hip he has required assistance with dressing, toileting, hygiene, and bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to follow physician orders and provide appropriate wound care to promote healing and prevent potential worsening of a moisture-associated skin damage (MASD) for 1 of 1 resident (R2) with current MASD. Findings include: R2's annual Minimum Data Set, dated [DATE], identified intact cognition with verbal behavioral symptoms such as screaming, threatening that significantly interfered with resident cares and disrupted care and living environment 1 to 3 times out of 7 days a week. R2 refused cares 1 to 3 days out of 7. R2 had impairment upper and lower body extremities on both sides and required substantial to maximal assistance with eating, toileting, upper and lower body dressing, roll right and left, chair/bed transfers, and does not walk. R2 was dependent on staff for oral hygiene, showers/bathes, personal hygiene, sit to lying, lying to sitting, sit to stand, and toilet transfers. R2 was frequently incontinent of bladder and always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to implement recommended influenza A infection control procedures for the use of personal protective equipment (PPE), for masks, during direct cares with residents to prevent the spread of infection for 2 of 3 residents (R2, R7) observed. This deficient practice had the potential to affect all residents currently residing in the facility. Findings include: R2's influenza nasopharynx/nasal test results dated 3/1/24 at 5:54 p.m. revealed positive for influenza A. During an observation on 3/4/24 at 10:56 a.m., R2 laid in bed with curtain pulled to room. Sign posted before room entrance revealed STOP! Contact precautions, Gloves, Gown, Equipment, Transport (nothing on sign about a mask). Registered nurse (RN)-C entered R2's room with a mask, isolation gown, gloves on and pushed a vitals machine. At 11:00 a.m. RN-C exited R7's room, wiped off vitals machine and cuff, removed gloves, mask, isolation gown, and sanitized hands. R2 was heard coughing frequently, with his couch sound loose and wet. During an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure resident representative and physician were notified of falls with and without injuries for 1 of 3 residents (R1) reviewed for accidents. Findings include: R1's significant change Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included dementia, anxiety disorder, and had severely impaired cognition. R1 was noted to have two or more falls with no injury and one fall with injury. Review of R1's Fall Investigations for falls on 8/8/23, 8/10/23, 8/14/23, 8/20/23, 8/24/23, 9/10/23, 9/23/23, 9/25/24 and 9/27/23 all lacked evidence of resident representative or physician being notified. R1's Progress Notes revealed: -On 9/19/23, R1 was found on the floor next to his bed. Multiple bruising noted from multiple falls in the past. Progress note lacked evidence of resident representative or physician being notified of fall. -On 9/28/23, R1 had unwitnessed fall no injuries noted however progress note lacked evidence resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively assess and implement continuous monitoring for signs and symptoms of urinary tract infection (UTI) and notify physician timely with change in condition and/or worsening symptoms for 1 of 3 residents (R1), who were reviewed for change in condition. Findings include: R1's significant change Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included dementia, anxiety disorder, and benign prostatic hyperplasia (BPH). R1 had severely impaired cognition and required intermittent catheterization and was noted to be occasionally incontinent of bladder and bowel. R1's care plan dated 1/23/24, identified R1 had bladder incontinent related to urinary retention and not being able to empty bladder requiring intermittent catheterization and occasional incontinence. R1's toileting schedule consisted of every 3-4 hours and as needed and directed staff to monitor urinary output and voiding pattern every shift, bladder scan if not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to comprehensively re-assess and revise resident's care plan for 1 of 3 residents (R1) reviewed, who was cognitively impaired and had multiple falls resulting in minor injuries. Findings include: R1's significant change Minimal Data Set (MDS) dated [DATE], indicated R1 had diagnoses which included dementia, anxiety disorder, and had severely impaired cognition. R1 was noted to have two or more falls with no injuries and one fall with injury. R1's care plan dated 1/23/24, indicated R1 was identified to have periods of restlessness and would crawl out of bed onto fall mat due to delusions and staff were directed to distract resident and keep resident in the commons area when up in wheelchair. R1 was identified to have decreased ability to communicate and rarely or never understood others. Further, R1 was identified to be at risk for falls or injury due to cognitive deficits and directed staff to assist with proper footwear, encourage call light use for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to identify target behaviors, revise care plans to include non-pharmacological interventions, and monitor effectiveness for 3 of 3 residents (R1, R2, R3) reviewed who were prescribed schedule psychotropic medications. Findings include: R1's significant change Minimal Data Set (MDS) dated [DATE], indicated R1 had a diagnosis of depression and did not exhibit any behaviors. R1's medication administration record (MAR) dated 10/1/23 through 10/31/23, revealed R1 had scheduled sertraline (Zoloft) 100 mg once daily with a start date of 8/7/23. R1's orders lacked evidence of behavior monitoring for any target behaviors. R1's Psychoactive Medication Informed Consent Form dated 8/7/23, identified R1 was prescribed Zoloft, an antidepressant, however document lacked evidence reason for use, target behaviors, and non-pharmacological interventions. R1's care plan lacked evidence of R1 requiring the use of an antidepressant, target behaviors staff would be expected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-14 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to ensure an emergency room (ER) dental referral for follow-up dental services was acted upon and provided for 1 of 1 resident (R1) observed to have numerous missing and broken teeth with dental pain and reported difficulty chewing. Findings include: R1's face sheet indicated R1's primary payer source was Medicaid (government funded health insurance). R1's quarterly Minimum Data Set (MDS) dated [DATE], identified R1 was cognitively intact and independent with personal hygiene. R1's Admission/General Observation Assessment Results dated 6/26/23, identified an assessment section labeled Oral which indicated R1's mouth, gums, and teeth were free of problems. R1's ER visit progress note, dated 8/20/23, identified R1 complained of upper and lower plate dental pain for a three day duration in which he was assessed to have dental tenderness, gingival swelling, dental caries (tooth decay), dental abscesses (pockets of pus), and gum lesions (sores)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-29 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review the facility failed to ensure range of motion exercises were completed to prevent further contractures for 4 of 4 residents (R15, R29, R21 and R37) reviewed for range of motion (ROM). In addition, the facility failed to ensure an ordered hand splints was applied consistently to maintain range of motion for 1 of 1 resident (R21) reviewed for position and mobility. Findings include: R15's annual Minimum Data Set (MDS) dated [DATE], identified severe cognitive impairment. R15 was dependent on staff for all ADL's. R15's diagnoses included post-concussional syndrome (persistence of various symptoms such as headache, dizziness, problems with concentration and memory weeks after a mild head injury), dysphagia (difficulty swallowing) and contracture (permanent tightening of the muscles, tendons, skin, and surrounding tissues that causes the joints to shorten and stiffen) of left wrist. R15's care plan dated 8/26/22, indicated R15 had a decline in ROM (range of motion)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-29 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure 4 of 5 residents (R28, R42,R5, R8) were offered or received the pneumococcal vaccine (PCV20) in accordance with the Centers for Disease Control (CDC) recommendations. Findings include: The CDC's PneumoRecs VaxAdvisor identified: Based on shared clinical decision-making, decide whether to administer one dose of PCV20 at least 5 years after the last pneumococcal vaccine dose and patients age [AGE]-64 with the risk factor of diabetes mellitus are recommended to have one dose of PCV15 or PCV20 at least 1 year after their last dose of PPSV23. The CDC's Pneumococcal Vaccine Timing for Adults identified: Together with the patient, vaccine providers may choose to administer PCV20 to adults 65 years and older who have already received PCV13 (but not PCV15 or PCV20) at any age and PPSV23 at or after the age of [AGE] years old. R28's facesheet dated 6/29/23, identified he was [AGE] years old, had a diagnosis of Type 2 diabetes mellitus and admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure residents were free from physical restraints for 2 of 2 residents (R22 and R37) reviewed who had a seatbelt in their wheelchairs and/or a device in the bed to prevent them from getting up. Findings include: R22's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition, required extensive assistance with activities of daily living (ADL's) and was diagnosed with Parkinson's disease. The MDS further identified physical restraints were not used. R22's care plan dated 12/13/22, indicated R22 was at risk for falls related to Parkinson's disease and had the following interventions in place: monitor for bleeding/bruising/cognitive changes with any fall or other injury, monitor pain after a fall, anti-tip backs located on chair, anti-tip backs on wheelchair so wheelchair did not tip backwards when resident was transferring. R22's care plan further indicated R22 would safely operate and maneuver a motorized wheelchair.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R21's quarterly MDS dated [DATE], identified moderate cognitive impairment, was dependent on staff for most ADL's. Diagnoses included disease of spinal cord, and upper and lower extremity contractures. R21's care plan dated 12/29/22, indicated R21 was totally dependent on staff for grooming hygiene, dressing, and bathing. During observation and interview on 6/26/23 at 12:20 p.m., R21's face was unshaven, and fingernails were long. R21 stated he had not been shaved in a few days and did not remember the last time he received oral care. R21 stated he was supposed to receive assistance with oral care and shaving every day, but staff did not offer to help him. R21 stated his nails were longer than he preferred and would like them trimmed. During an observation on 6/28/23 at 7:40 a.m., nursing assistant (NA)-C and NA-F assisted R21 morning cares but did not offer to shave his face, or assistance with oral care. R37's quarterly MDS dated [DATE], identified moderate cognitive impairment, was dependent on staff for most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-29 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review the facility failed to comprehensively assess past trauma and implement care plan interventions utilizing a trauma-informed approach for 1 of 1 (R17) resident reviewed who had post-traumatic stress disorder (PTSD). Findings include: R17's quarterly Minimum Data Set (MDS) dated [DATE], identified intact cognition, required supervision with most activities of daily living (ADLs). R17's diagnoses included PTSD, adjustment disorder, and depression. R17's care plan dated 12/28/22 lacked individualized trauma-informed approaches or interventions and lacked identification of triggers to avoid potential re-traumatization related to PTSD. During an interview on 6/26/23 at 12:43 p.m., R17 indicated he had a diagnosis of PTSD however did not like to discuss this with others as he was a private man. During an interview on 6/29/23 at 9:15 a.m., nursing assistant NA-B stated she was not aware of any current residents that had PTSD. During an interview on 6/29/23 at 10:02…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure supply and administration of ordered medication for 1 of 5 resident (R19) reviewed for pharmacy services. Findings include: R19's quarterly Minimum Data Set (MDS) dated [DATE], indicated intact cognition, required extensive assistance with most activities of daily living (ADLs). Diagnoses included epilepsy, heart failure, diabetes, and depression. R19's current physician orders indicated an order for Keppra 500 mg three times daily for diagnosis of epilepsy. During an interview on 6/26/23 at 12:54 p.m., R19 stated she had not received her Keppra for a few days and did not know why. During observation and interview on 6/27/23 at 8:44 a.m., trained medication aide (TMA)-A administered R19's morning medications which included Keppra 500 mg. R19 asked TMA-A why she had not received her Keppra over the weekend. TMA-A explained R19 had not received the noon dose of Keppra for a few days because it had not been delivered from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide occupational therapy as ordered for 1 of 2 residents (R15) reviewed for therapy services. Findings include: R15's annual Minimum Data Set (MDS) dated [DATE], identified severe cognitive impairment. R15 was dependent on staff for all ADL's. Diagnoses included post-concussional syndrome (persistence of various symptoms such as headache, dizziness, problems with concentration and memory weeks after a mild head injury), dysphagia (difficulty swallowing) and contracture (permanent tightening of the muscles, tendons, skin, and surrounding tissues that causes the joints to shorten and stiffen) of left wrist. R15's care plan dated 8/26/22, indicated R15 had a decline in ROM (range of motion) related to Dementia and accident history as evidenced by non-ambulatory, decreased movement in all extremities. During observation on 6/27/23 at 11:44 a.m., R15 had a rolled washcloth that was placed in left hand, between his thumb and pointer finger…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure dishes were properly sanitized when their hot water temperature dishwasher failed to reach proper temperature and utilized a sanitizer spray, but instead of air drying the dishes, used the unsanitary practice of drying them with a towel. This had to the potential to affect all 52 current residents who were served food on the dishes. Findings include: On 6/27/22, at 1:23 p.m. during an initial tour of the kitchen dietary aide (DA)-A was observed washing dishes using a CMA brand, high temperature dishwasher. The thermometer on the wash cycle was registered at 110 deg F (degrees Fahrenheit), and the rinse temperature was 130 deg F. DA-A stated any time the rinse was below 180 the dishes should have been sprayed with sanitizer. DA-A proceeded to spray 3 plates and 2 glasses with sanitizer spay and then towel dried the dishes. During an interview on 6/27/22, at 1:32 p.m Cook-A stated she was not sure how long the dishwasher had not been working properly, but they were to spray the dishes with sanitizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and document review, the facility failed to ensure narcotic and controlled substance cabinet in the COVID area was properly secured to prevent medication diversion for 2 of 2 residents (R4 and R205) whose narcotic and/or controlled medications were stored in the cabinet. Findings include: On 6/29/22 at 1:45 a.m. When interviewed trained medication aid (TMA)- A stated narcotic and controlled medications were stored in the steel cabinet bolted to the wall in the clean room for residents residing in the COVID unit. A gray steel cabinet was observed secured to the wall, the cabinet had 2 doors which had separate locks and different keys to open each door. Cabinet was observed to have both doors open with the keys attached to a lanyard hanging in the lock of the second door. TMA was located in the room with the cabinet and was able to view the cabinet while in the room. On 6/30/22 at 10:47 a.m. the narcotic and controlled medication cabinet was observed in the COVID unit to have both doors open, with keys on lanyard hanging from second door lock, there was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-30 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure food was served at a palatable and appetizing temperature for 3 of 3 residents (R5, R39, and R52) reviewed for food. Findings include: On 6/27/22, at 2:33 p.m. R5 stated the food was always served cold and tasted horrible. On 6/28/22, at 3:30 p.m. R39 stated, the food had been fairly hot until recently when there had been a few times the food was not always warm when it reached her room. On 6/29/22, at 7:33 a.m. food service for the breakfast meal began on the units. On 6/29/22, at 7:51 a.m. R5 stated his breakfast was cold this morning. R5 was sitting in a chair in his room with a plate of eggs, bacon, and toast sitting on a tray in from of him about 25 percent of the food was eaten. R5 stated it was unappetizing when served cold. On 6/29/22, at 7:55 a.m. R52 stated her food was not very warm. R52 was sitting in her room with eggs and hot cereal on a tray in front of her. Only a few bites of hot cereal were eaten, and stated it was due to the temperature. On 6/29/22, at 8:09 a.m. a tray was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-04-18 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the long-term care (LTC) Ombudsman was notified of hospitalizations (i.e., facility-initiated discharges) for 5 of 6 residents (R11, R15, R24, R34, and R51) reviewed for hospitalization. Findings include: R11's significant change Minimum Data Set (MDS) dated [DATE], identified R11 as medically complex with intact cognition and diagnoses of hypertension, schizotypal disorder, pain in right leg, polymyalgia rheumatica, localized edema, morbid obesity due to excess calories, insomnia due to other mental disorder, depression, and urinary tract infection (last 30 days). R11's progress noted dated 3/7/24 indicated resident temperature was elevated and he was experiencing pain. Resident requested to be transported to the emergency room (ER) due to increased pain to right lower extremity (RLE). R11's progress noted dated 3/8/24 indicated resident admitted to the hospital with dehydration, urinary tract infection (UTI), pain, and frequent falls. R11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-04-18 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility failed to review and/or revise the infection control programs policies and procedures at least annually. This had the potential to affect all 51 residents, all staff, and all visitors at the facility. Findings include; Review of the facility's infection control policies was conducted on 4/17/24. -The facility policy titled Infection Surveillance had an effective date of 3/1/17, with a reviewed/amended date of 5/8/17. -The facility policy titled Infection Prevention and Control Program had an effective date of 3/1/17, with a reviewed/revised date of 12/14/22. -The facility policy titled COVID-19 Vaccination had an effective date of 12/28/20, with a reviewed/amended date of 9/29/22. -The facility policy titled Resident Tuberculosis Prevention and Control had an effective date of 3/24/17, with a reviewed/revised date of 7/1/19. -The facility policy titled Antibiotic Stewardship Program had an effective date of 6/12/17, with a reviewed/revised date of 7/1/19 -The facility policy titled Standard Precautions had an effective date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-09-14 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure required nurse staffing information was posted daily. This had potential to affect all 56 residents, staff, and visitors who could wish to review this information. Findings include: On 9/13/23 at 11:10 a.m., after a tour of the facility, the nurse staffing information for that day was unable to be located. On 9/13/23 at 11:11 a.m., the nursing scheduler (NS)-A stated the posting was in a binder at the reception desk area. When asked to assist to locate the binder, she replied she would print one off. On 9/13/23 at 11:15 a.m., the binder was requested from NS-A and provided. The three-ring binder was labeled on the front cover Little Falls Care Center Daily Nursing Staffing Report. Single-day sheets of paper, which ranged from 9/12/23 through 7/3/23, were in the binder; however, the binder lacked postings for the following 20 days: 7/10/23, 7/11/23, 8/7/23, 8/12/23, 8/13/23, 8/19/23, 8/20/23, 8/25/23, 8/26/23, 8/27/23, 9/2/23, 9/3/23, 9/4/23, 9/5/23, 9/6/23, 9/7/23, 9/8/23, 9/9/23, 9/10/23, 9/13/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ST. FRANCIS HEALTH SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 4 of 54.6-0.6 vs chain
Quality measures 3 of 52.9+0.1 vs chain
The other 13 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DRIPPS, DANIELIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2016
EHLERS, DOUGLASIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
GOODNOUGH, JENNIFERIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
LAIR, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
LIENEMANN, STEVENIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
LUETMER, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
NELSON, PATRICKIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2020
RENTZ, LAURAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
RENTZ, PAULIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2021
SCHNEIDER, TODDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2013
WIESE, LORRAINEIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/25/2017
BACH, CURTISIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/28/2024
GRAMM, TIMOTHYIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2023
PETERSON-DEVRIES, CAMIIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2022
RAW, CAROLIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/16/2005
BIG STONE THERAPIES, INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/03/2015
EIDE BAILLY LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/03/2023
ST. FRANCIS HEALTH SERVICES OF MORRIS, INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2014
BAKKE, CHRISTINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/30/2019
CASPERS, MEGANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/29/2014
CHRISTENSEN, JEANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/30/2024
HANNEKEN, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/20/2022
HEJHAL, ROXANNEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/10/2023
HOFMANN, REEDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/08/2023
HUSETH, KENDRAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/26/2024
MARLOW, JINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/06/2022
MILLER, KELLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/09/2020
NELSON - HOLIEN, KELSIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
NOLTING, STACYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/05/2025
RENTZ, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/22/2024
RIFE, DARENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/17/2025
RYAN, BENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/27/2012
SCHYMA, SHELIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/18/2020
STOCK, KELSEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2022
THOMPSON, RENEEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/10/2018
TOMOSON, APRILIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/12/2021
VERLEY, KELLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/18/2020
WALKER, AMYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/13/2024
BAUSCH, AARONIndividualADP OF THE SNFsince 03/18/2025
LATHROP, CARLYIndividualADP OF THE SNFsince 12/23/2024

CMS files one row per role, so the 106 rows in the source record cover these 40 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.1M
Net patient revenuemost recent cost report
-18.0%
Operating marginrevenue minus expenses
$316K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 46%Medicare 4%Other / private 49%

This home reported $316K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$480per resident / day
operating cost
$14,592per month
≈ monthly operating cost
$407per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Minnesota Medicaid page.

Typical monthly cost in Minnesota
$10,646/mo
Nursing home (semi-private)
$13,870/mo
Nursing home (private)
$6,573/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 245399. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-04-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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