No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Country View Nursing

2106 West Main, Bowling Green, MO 63334 · For profit - Limited Liability company · 60 certified beds · (573) 324-2216 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citations (F0567, F0568, F0569, F0570)2 immediate-jeopardy citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$192,533 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568, F0569, F0570)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $192,533 in federal fines (most recent 2026-01-09)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (83%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1015 W Adams St · (573) 324-5300 · Call to confirm hours
Pharmacy
8 N Court St · (573) 324-2112 · Call to confirm hours
Grocery
1106 US-61 BUS · (573) 324-2451 · Call to confirm hours
Park
116 W Main St · (314) 569-9600 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.9%18.1%15.4%better
Long-stay residents who lose too much weight5.6%5.3%5.4%typical
Long-stay residents with a catheter left in their bladder2.9%1.1%0.9%worse
Long-stay residents with a urinary tract infection0.0%2.3%2.0%better
Long-stay residents with depressive symptoms2.9%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury11.6%4.1%3.3%worse
Long-stay residents whose ability to walk worsened17.2%17.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication13.7%25.6%18.9%better
Long-stay residents given the seasonal flu vaccine97.6%90.9%95.3%typical
Long-stay residents with pressure ulcers10.0%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control27.0%17.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.6%23.5%17.1%better
Short-stay residents who newly got an antipsychotic medication6.4%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine60.9%63.5%79.4%worse
Short-stay residents rehospitalized after admission35.7%26.0%22.6%worse
Short-stay residents with an outpatient ER visit16.0%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.992.111.67worse
Long-stay outpatient ER visits per 1,000 resident days3.362.331.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 35 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.7%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
0.26U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.7%CMS range 22.7–48.351.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.4–17.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.5–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.571.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.59
LPN hours/ resident / day
2.31
Aide hours/ resident / day
3.25
Total nurse hours/ resident / day
0.27
RN hoursweekends
82.6%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 60 beds and averages 39.6 residents a day — about 66% occupied, or roughly 20 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.25 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.31 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.38 on weekdays — 13% thinner on weekends. RN hours go from 0.39 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 83% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2026-01-09)
17
at the previous standard inspection (2023-12-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

70 citations, most serious first. The 19 most serious are shown; the remaining 51 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one resident (Resident #1), who utilized a wheelchair for mobility and required assistance of one staff member during a facility van transport, was appropriately secured in the facility van when two of the four straps in the van were not functional. At the time of the transport on 5/23/25 at about 8:00 A.M., Transport Staff A said he/she could only attach two of the four straps in the van to the resident's wheelchair (front left and back right), because the other two straps were stuck. During the return transport to the facility, Transport Staff A attached the same two straps to secure the wheelchair in the van and a seat belt to secure the resident. During the return transport one strap came loose while driving through a round-a-bout, the resident's wheelchair tipped backwards, the resident hit his/her head on the van lift platform and slid from the wheelchair to the floor of the van. The Activity Director met the facility van at the round-a-bout and assisted Transport Staff A to transfer the resident back to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2021-11-18 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the facility transporter, who transported three sampled residents (Residents #1, #12 and #29) and one closed record resident (Resident #5) in the facility van, all of which had elected a full code status, was trained and certified to provide cardiopulmonary resuscitation (CPR-process of providing rescue ventilation and chest compressions to maintain circulation of blood). Additionally, the facility to obtain physicians' orders for three residents' (Resident #1, #12 and #29) requested code status and failed to maintain current CPR certification for Healthcare Providers through a CPR provider whose training includes hands-on practice and in-person skills assessment and to monitor to ensure CPR certified staff were scheduled. This failure affected 17 residents who were identified as full code status (CPR required in the event of cardiac or respiratory arrest). The facility census was 32. The administrator was notified on [DATE], of the Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #34), in a review of 17 sampled residents, was free from abuse by staff. Certified Nursing Assistant (CNA) J slapped the resident in the face with a dirty incontinent product, was physically rough with the resident causing the resident pain and discomfort, spoke to the resident in a harsh tone and told the resident he/she could complete tasks that the resident requested help for. CNA J's actions were witnessed by Resident #34's roommate. The interaction made Resident #34 feel unsafe and angry. The facility census was 40. The administrator was notified of the past noncompliance on 01/09/26, which occurred on 01/04/26. On 01/05/26, the facility placed the agency charge nurse and aide on a Do Not Return list (meaning they could not return to the facility for a work assignment) for the allegation of staff to resident abuse. In-servicing of staff on abuse was conducted and the facility began their investigation into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · G2026-01-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide restorative nursing services to assist one resident (Resident #9), in a review of 17 sampled residents, to attain or maintain his/her highest level of functioning. Resident #9, who had contractures (shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) and a physician order for participation in a Restorative Nursing program six days a week, had not been provided with this service since the order start date of 04/04/25. Resident #9 had a decrease in his/her range of motion abilities and required additional muscle relaxant medication to control his/her contracture pain. The facility census was 40. Review of the facility's policy, Restorative Nursing Services, revised July 2017, showed the following:-Residents will receive restorative nursing care as needed to help promote optimal safety and independence;-Restorative nursing care consists of nursing interventions that may or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow facility policy for the documentation, notification, review and monitoring of falls and implementation of interventions for two residents (Resident #6 and #5), in a review of 17 sampled residents, who experienced multiple falls. Resident #5 sustained rib fractures due to falls. The facility census was 40. Review of the facility's Fall-Clinical Protocol policy, dated September 2012, showed the following:-As part of the initial assessment, the physician will help identify individuals with a history of falls and risk factors for subsequent falling;a. Staff will ask the resident and the caregiver or family about a history of falling;b. The staff and physician should document in the medical record a history of one or more recent falls;-In addition, the nurse shall assess and document/report the following: Vital signs; recent injury especially fracture or head injury; musculoskeletal function, observing for change in normal range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-01-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide appropriate treatment and services consistent with acceptable standards of practice to prevent and treat urinary tract infections (UTIs) when the facility failed to ensure one resident (Resident #6), went to his/her follow up urology appointments as scheduled and failed to ensure his/her urinary catheter (a sterile tube inserted into the bladder to drain urine) was changed as ordered either at the urology clinic or by facility staff. The resident missed three scheduled appointments. The resident was diagnosed with a UTI which the medical director said could be a result of lack urinary catheter changes. Facility staff identified the resident's catheter was split and unable to be connected to the drainage system and used tape to hold the two pieces together rather than consulting with the urologist or the resident's physician. Further review showed when the two pieces would not connect to ensure a closed drainage system, the facility left the urinary catheter open, unconnected to a collection bag, draining into an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-01-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow their policy to address weight loss for two residents, (Resident #5 and #6), in a review of 17 sampled residents. The facility failed to notify the physician of weight loss, assess for root cause, evaluate the care plan, or initiate interventions based on the evaluation to address weight loss. Review of Resident #6's weight records showed the resident lost 7.4 pounds (lbs.) between 10/01/25 and 11/01/25, a 6.32 percent (%) weight loss in one month. Review of Resident #5's record showed the resident lost 6.6.lbs. since 10/18/25 a 5.79 % weight loss in approximately 45 days and a 7 lbs. or 6% weight loss in 30 days (since 10/31/25. The resident weighed 106.0 lbs. on 11/07/25, and lost 9.2 lbs. in one week, a 7.96% weight loss. The facility census was 40. Review of the facility policy, Weight Assessment and Intervention, reviewed 02/2021, showed the following: -Weight Assessment1. The nursing staff will measure resident weights on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident #1), in a review of fourteen sampled residents, was free from abuse when resident (Resident #2) hit Resident #1 on the head with his/her walker, causing an injury to Resident #1's head. Resident #1 was tearful and expressed fear of Resident #2 after the incident. The facility census was 38. Review of the facility policy, Abuse, Prevention and Prohibition Policy, reviewed 2021, showed the following: - Each resident has the right to be free from abuse, corporal punishment, and involuntary seclusion. Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, family members or legal guardians, friends, or other individuals; Abuse - means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Instances of abuse of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to timely repair toilets in residents' bathrooms and failed to adequately repair the door to one resident's room. The facility census was 37.Review of the undated policy, Homelike Environment, showed the following:-The facility was responsible for providing the residents with a safe, clean, comfortable and homelike environment;-Part of this responsibility is maintaining the physical structure in good repair as well as maintaining the resident areas in a clean manner. Scratched doors, missing tiles, structural damage or environmental safety issues must be corrected;-In the event a staff member identifies an environmental issue their responsibility is to notify the Maintenance Director. Any identified issue should be logged in the maintenance binder at the nurse's station. A brief description of the issue as well as location should be entered into the log. If the issue is a safety hazard for the resident, the Maintenance Director should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe environment free of fall hazards for three residents (Residents #2, #1 and #3), in a review of six sampled residents, when the facility failed to repair a broken toilet seat and secure the toilet armrest frame for over two weeks in their shared bathroom. Residents #2 and #1 fell as a result of the broken toilet seat. The facility census was 37.Review of the facility policy, Falls-Clinical Protocol, dated September 2012, showed the following:-As a part of the initial assessment, the physician will help identify individuals with a history of falls and risk factors of subsequent falling;-The staff will document risk factors for falling in the resident's record and discuss the resident's falls risk;-Risk factors for subsequent falls include lightheadedness, or dizziness, multiple medications, musculoskeletal abnormalities, gait an balance disorders, cognitive impairment, weakness, environmental hazards, confusion, and visual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-09 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a clean, comfortable, safe, and homelike environment by failing to maintain ceilings, walls, railings, floors, doors and toilets, in resident rooms and bathrooms, in good repair. The facility failed to maintain outside gutters and trim in good repair. The facility census was 40. Upon request, the facility did not provide a policy related to maintaining the environment. 1. Observation on 01/06/26 through 01/09/26, during the survey process, showed the following in occupied resident room [ROOM NUMBER]: -Build-up of dirt around the bottom trim, where the wall met the floor, around the room;-Three strips of duct tape, each approximately 6 - 8 inches long, on the bathroom floor, covering cracks or broken tile;-A golf ball size portion of the bathroom floor tile missing;-The bathroom floor tiles had a buildup of dirt;-Anti-skid tape in front of the toilet was worn off in places and curling on the edges;-The door frame going into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-01-09 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to employ a qualified dietary manager with appropriate competencies and skills set to carry out the function of the food and nutrition services program. This practice affected all residents at the facility. The facility census was 40.Review of the facility's Facility Assessment, dated 02/11/25, showed the following:-Average daily census 45;-Services and care offered are based on our resident needs: Nutrition - individualized dietary requirements, liberal diets, specialized diets, IV nutrition, tube feeding, cultural or ethnic dietary needs, assistive devices, fluid monitoring or restrictions, hypodermoclysis;-Facility resources needed to provide competent support and care for our resident population every day and during emergencies: Food and Nutrition Services (Director, support staff, registered dietitian);-Staffing plan for food and nutrition service staff: three full time staff on days, three part time staff on evenings, one dietitian or other clinically qualified nutrition professional to serve as the director of food and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food items at a safe and appetizing temperature and taste. The facility census was 40. Review of the facility policy, Meal Service Temperatures, revised January 2016, showed the following: -Hot food shall be cooked or heated to a temperature above 165 degrees. Cold food shall be chilled to a temperature below 40 degrees;-The [NAME] shall take temperatures of food (as appropriate) during meal preparation to ensure food is cooked or chilled to the appropriate temperature. Staff shall also take the temperatures once the food is on the steamtable prior to the start of meal service.-Food which registers temperatures outside acceptable range shall be removed and reheated or rechilled to meet acceptable temperatures. 1. During an interview on 01/06/26 at 11:05 A.M., Resident #7 said the following:-He/She preferred to eat in his/her room. Sometimes the food staff served was warm but was not hot;-The food did not have much flavor;-Sometimes the food wasn't completely cooked; the vegetables were hard. -The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety. Staff did not practice proper hand and glove hygiene or hair restraint usage. Staff did not maintain surfaces and equipment to be free from a buildup of grease and debris. Staff failed to ensure an air gap was present at the ice machine drains to prevent possible backflow from the drain back into the ice machine. The facility census was 40. 1. Review of the facility policy, Sanitation, revised January 2016, showed employees shall wash their hands: after touching bare human body parts (face, nose, etc.); after using the restroom; after coughing, sneezing, using a handkerchief or tissue; after eating or drinking; after handling soiled equipment; as much as possible during food preparation to remove soil and contamination and to prevent cross contamination; when changing tasks; when changing from handling raw to ready-to-eat food; before donning gloves; and after engaging in any activity or task which contaminates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop complete policies and procedures to monitor the facility's water system and implement the facility policy to monitor for Legionella (a bacterium that can cause a serious type of pneumonia called Legionnaires' Disease that included specific control parameters based on the Center for Disease Control and Prevention (CDC) and the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE)) standards. The facility failed to follow infection control practices when staff failed to utilize proper Transmission Based Precautions (TBP) when caring for one resident (Resident #34), who was positive for COVID (coronavirus disease 2019 - a contagious respiratory disease) infection and in isolation. The facility failed to ensure a barrier was utilized during use of a blood glucose monitor (device used to evaluate a drop of blood to determine the amount of sugar in the blood) for two residents (Resident #3 and #29) and one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-09 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement policies and procedures to ensure resident trust accounts were not allowed to go into a negative balance for four residents (Resident #29, #9, #44 and #10) and one additional resident (Resident #103) in a review of 17 sampled residents. Further review showed the facility failed to obtain a signature from the resident when funds were removed from the Resident Trust Fund account, failed to send quarterly statements to the residents or the resident representatives for those with transactions in the Resident Trust Fund Account, and failed to reimburse the Resident Trust Fund account after charges for check printing fees were taken out of the Resident Trust Fund account. The facility held funds in the Resident Trust Fund account for 31 residents. The facility census was 40. Review of the facility policy, Facility Resident Trust Fund, revised May 2012, showed the following:-Purpose: To establish policy and procedures for the Facility Resident Trust Fund.-Policy: It will be the policy of the management company that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-09 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure ten additional residents (Resident #108, #109, #110, #112, #106, #107, #111, #113, #114 and #115), who were discharged from the facility and held money in the Resident Trust Fund account, had their funds reimbursed to the appropriate entity within the required timeframe of their discharge. The facility census was 40. Review of the facility policy, Facility Resident Trust Fund, revised [DATE], showed the following:-Policy: It will be the policy of the management company that the Resident Trust Fund is managed and accounted for in accordance with state and federal regulations. Each facility should follow the State Guidelines of the payment programs using the greatest level of specificity if requirements vary in State and Federal programs;-Refund check requests for discharged or expired residents should have copies of the resident's ledger card balance and A/R system balance before a check can be signed. This must be completed within five business…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-09 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of transfer to two residents (Residents #1 and #37), or their representatives, in a review of 17 sampled residents and to one resident (Resident #42), in a closed record review, when the residents were transferred to the hospital. The facility failed to provide a recapitulation of the resident's stay that included a summary of the resident's stay, a summary of the resident's status at the time of discharge and a reconciliation of all pre-discharge medications with the resident's post-discharge medications for Resident #42. The facility census was 40. Review of the facility policy, Transfer or Discharge Notice, revised December 2018, showed the following: -Under the following circumstances, the notice will be given as soon as it is practicable but before the transfer or discharge: -The health of individuals in the facility would otherwise be endangered; -An immediate transfer or discharge is required by the resident's urgent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 51 citations
  • Potential for harm · E2026-01-09 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents received sufficient nourishing bedtime snacks. The facility census was 40. Upon request, the facility did not provide a policy for bedtime snacks. 1. Review of the facility provided, mealtime service schedule, showed the following:-Supper to be served at 5:30 P.M.;-Breakfast to be served at 7:45 A.M.;(14.25 hours between meals). 2. During the group interview on 01/07/26 at 2:42 P.M., residents said the following:-Resident #17 said staff used to pass snacks every night, but now the residents must ask for snacks; snacks most generally are cookies and snack cakes, sometimes graham crackers; there are not enough snacks available for everyone in the building to have one if they want it;-Resident #25 said snacks used to be put on a cart at the nursing station, but one resident would go up and take multiple snacks, so now they are not available for residents to go up and get one; he/she asks for snacks in the evening, and they frequently run out of snacks, so he/she does not get one;-Resident #20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to maintain documentation to show the staff notified the resident's physician and the resident's representative following a significant weight loss and falls for one resident (Resident #5), in a sample of 17 residents. The facility census was 40. Review of the facility's policy Change in a Resident's Condition or status, revised December 2016, showed the following:-Our facility shall promptly notify the resident, his/her attending physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status;-The nurse will notify the resident's attending physician or physician on-call when there has been an accident or incident involving the resident, significant change in the resident's physical/emotional/mental condition, a need to alter the resident's medical treatment significantly;-Unless otherwise instructed by the resident, a nurse will notify the resident's representative when the resident is involved in any accident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a significant change in status assessment (SCSA) Minimum Data Set (MDS), a federally mandated assessment instrument required to be completed by facility staff, for two residents ( Residents #6 and #2), in a review of 17 sampled residents, within 14 days after the facility determined, or should have determined, there had been a significant change in the resident's physical or mental condition which had an impact on more than one area of the residents' health status and required interdisciplinary review and/or revision of the care plan. The facility census was 40.Review of the Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, version 3.0 showed a significant change is a decline or improvement in a resident's status that:-Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions and is not self-limiting;-Impacts more than one area of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the state mental health authority promptly after a significant change in the mental condition of a resident who has mental illness for one resident (Resident #4) in a review of 17 sampled residents. The facility census was 40. Review of the Resident Assessment Instrument (RAI) Manual, dated October 2025, showed the following:-Guidelines for Determining When a Significant Change Should Result in Referral for a Preadmission Screening and Resident Review (PASRR) Level II Evaluation:-If a Significant Change in Status Assessment (SCSA) occurs for an individual known or suspected to have a mental illness, intellectual disability, or related condition (as defined by 42 CFR 483.102), a referral to the State Mental Health or Intellectual Disability/Developmental Disabilities Administration authority (SMH/ID/DDA) for a possible Level II PASRR evaluation must promptly occur as required by Section 1919(e)(7)(B)(iii) of the Social Security Act.5;-Referral should be made as soon as the criteria indicating such are evident. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one resident's (Resident #2) of 17 sampled resident's, comprehensive care plan included direction to the staff for the resident with a diagnosis of Post Traumatic Stress Disorder (PTSD, (a treatable mental health condition triggered by experiencing or witnessing terrifying, life-threatening, or traumatic events like violence, accidents, or disasters.) to ensure trauma-informed care was provided. The facility did not communicate triggers or interventions to eliminate or mitigate the resident's triggers that may cause re-traumatization. The facility census was 40. Review of the facility's policy Comprehensive Assessment and the Care Delivery Process, revised December 2016, showed the following:-Comprehensive assessments, care planning and the care delivery process involve collecting and analyzing information, choosing and initiating interventions, and then monitoring results and adjusting interventions;-Complete the Minimum Data Set (MDS) within 14…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #29), received the prescribed insulin dosage when staff failed to prime the insulin pen prior to administration per the manufacturer's guidelines, in a review of 17 sampled residents. The facility census was 40. Review of the facility's policy, Specific Medication Administration Procedures, dated June 1, 2018, showed the following:-Purpose: To ensure safe, accurate, and consistent administration of insulin using insulin pens or syringes;-Policy statement: All licensed nursing staff must follow proper priming and administration procedures when giving insulin to prevent dosing errors and ensure resident safety;- Priming the Insulin Pen: -Dial two units (or per manufacturer instructions); -Hold pen upright with needle pointing up; -Tap gently to move air bubbles to the top; -Press injection button until a drop of insulin appears at the needle tip; -If no drop appears, repeat priming once. If still unsuccessful,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a comfortable and homelike environment by not maintaining the indoor air temperatures in resident use areas including the end of the 300 hall resident hallway, dining room and nurses' station between 71.0 F. (degrees Fahrenheit) and 81.0 F. The facility census was 39. Review of email communication dated 07/28/25 AT 4:18 p.m., showed the administrator said the facility did not have a policy related to heating and cooling or an emergency heating and cooling policy.1. Observation on 07/20/25 at 1:10 P.M. showed the following:-The nurses station thermostat read 78 degrees F;-The area felt warm if moving or doing any tasks; the air temperature with a thermometer was 84 degrees Fahrenheit;-Staff carried portable battery operated fans. 2. Observation of the dining room on 07/20/25 at 2:08 P.M. and 2:13 P.M. showed the following:-The middle air conditioning unit on the far side of the room was unplugged;-The temperature in the dining room,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-04 · tag F0836 — widespread
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to comply with state laws and designate a person as an administrator who was employed in the facility and served in that capacity on a full-time basis. This had the potential to affect all facility residents. The facility census was 42. The facility did not have a policy regarding the administrator or their duties. 1. During an interview on [DATE] at 8:30 A.M. and 11:00 A.M., Administrator L said the following: -She introduced herself as the facility administrator; -She started as the administrator on [DATE] and fulfilled the duties as acting administrator for the facility; -She had not applied for a temporary emergency license; -Administrator K had her license hanging in the facility. During an interview on [DATE] at 12:00 P.M., Licensed Practical Nurse (LPN) H said the following: -He/She did not remember the last time Administrator K was physically in the building; -Around the first of May the facility was without an administrator for at least one week.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of practice when physician orders for wound care for two residents (Resident #2 and Resident #9) in a review of 12 sampled residents, were not completed as ordered. The facility failed to follow all orders from the outside Wound Care Clinic or add orders to the resident physician order sheets (POS). Additionally, the facility failed to ensure Resident #9 had transportation to the Wound Care Clinic for scheduled appointments. The facility census was 42. Review of the facility policy, following physician's orders, undated, showed the following: -The facility was committed to ensuring physician orders were carried out properly; -Nursing staff will follow this policy and Nurse Practice Act in receiving, recording and following physician orders, as well as delegating, communicating and care planning orders; -Transcription of orders such as telephone or fax orders shall be transcribed as given by the physician; -When a physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow physician orders for one resident (Resident #1), in a review of 14 sampled residents. Staff failed to remove a 100 microgram (mcg) fentanyl patch (topical narcotic pain patch) as ordered before applying another 100 mcg fentanyl patch. Staff who applied the patch failed to follow facility policy and did not label the new 100 mcg fentanyl patch with the date of application and staff initials. The facility census was 38. Review of the facility policy, Specific Medication Administration Procedures, dated June 1, 2018, showed the following: -Transdermal drug delivery system (patch) application; -To administer medication through the skin through proper placement of the patch and care of the applications site(s); -Procedure included to remove the old patch from body and to label the new patch with date and nurse's initials. Do not write on patch after application to resident's skin. Review of the MedlinePlus.gov website for fentanyl patches showed patches that have been worn for three days still contain enough…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-28 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to serve food to one resident (Resident #4), in a review of 14 sampled residents, that accommodated the resident's preferences. The facility census was 38. 1. Review of the facility provided, resident diet type report, dated 02/27/25, showed the following: -Resident #4 was listed on the report; -He/She had allergies listed that included milk. 2. Review of Resident #4's Face Sheet showed the following: -His/Her allergies included milk; -He/She had diagnoses that included lactose intolerance (the inability to digest lactose, the sugar in milk; causes digestive symptoms such as diarrhea, gas and bloating after eating or drinking dairy products). Review of the resident's clinical allergies, listed in the resident's electronic medical record (EMR), showed the resident had milk listed as an allergy (noted 06/04/20). Review of the resident's Care Plan, dated 10/31/24, showed the following: -He/She had an intolerance to milk, but was able to have milk related products such as cheese, ice cream, yogurt and food items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in a dignified and respectful manner for two residents (Residents #3 and #4), in a review of eight sampled residents, when staff failed to answer call lights timely, resulting in incontinence and residents waiting in soiled briefs for staff to respond. The facility census was 41. Review of the facility's undated policy, Call Lights, showed the following: -All nursing personnel must be aware of call lights at all times; -Answer ALL call lights promptly whether you are assigned to the resident; -Answer all call lights in a prompt, calm, courteous manner, turn off the call light as soon as you enter the room; -Never make the resident feel you are too busy to give assistance, offer further assistance before you leave the room. 1. Review of Resident #3's Care Plan, updated 6/13/24, showed the following: -The staff checked the resident at least every two hours for incontinence, washed, rinsed, and dried soiled areas; -The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-25 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the resident's representative with a copy of the resident's medical records upon written request within 24 hours of the resident's representative request for one resident (Resident #8), in a review of 8 sampled residents. The facility census was 41. 1. Review of Resident #8's face sheet showed the following: -The resident was admitted to the facility from the hospital on 7/30/24; -He/She was discharged on 9/7/24. During an interview on 9/20/24 at 8:06 A.M., the resident's power of attorney (POA) said the following: -He/She asked Licensed Practical Nurse (LPN) A to view the resident's medical records. LPN A said he/she was unable because the records were on the computer; -LPN A provided the POA a copy of the resident's physician orders from the facility; -He/She emailed the Social Services Director on 9/8/24 requesting a copy of the resident's medical records; -The Social Services Director emailed the POA back stating the request was forwarded to medical records staff; -He/She did not receive a copy of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow facility policy to notify the resident's power of attorney for two residents (Residents #1 and #2), in a review of eight sampled residents, following a resident-to-resident altercation. The facility census was 41. Review of the facility's undated policy, Significant Condition Change and Notification, showed the following: -To ensure the resident's family and/or representative and medical practitioner are notified of resident changes; -A significant change in the resident's physical, mental, or psychosocial status, including resident-to-resident altercation, which require notification for both residents. 1. Review of Resident #1's undated face sheet, showed the following: -The resident had a power of attorney; -Diagnoses of dementia (a condition that causes a person to lose the ability to think, remember, and reason to the point that it interferes with their daily life), disorientation (state of mental confusion), and anxiety disorder. Review of the resident's Care Plan, last updated 6/13/24, showed the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow hospital discharge orders for post operative appointments and administer anticoagulant medication (medicine that helps prevent blood clots) as ordered for one resident (Resident #8), in a review of eight sampled residents. The facility census was 41. Review of the facility's undated policy, Following Physician Orders, showed the following: -admission orders are received from the discharging physician and communicated to the primary care physician at the time of admission; -Medical records will conduct chart audits on a monthly basis to help monitor correct documentation. 1. Review of Resident #8's undated face sheet showed the resident's diagnoses included surgery on the digestive system, cholecystitis (condition that occurs when the gallbladder becomes inflamed, swollen, and red), and hemiplegia and hemiparesis (conditions that cause loss of strength or paralysis on one side of the body) following cerebral infarction (loss of blood flow to part of the brain) left non-dominant side. Review of the resident's undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-09 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three residents, (Resident #1, #2, and #5), in a sample of 14 residents, were treated with dignity and respect when Nursing Assistant (NA) H told Resident #1 don't cry, I didn't hurt you that much and when Certified Nurse Assistant (CNA) K turned off Resident #1's call light because he/she could not understand Resident #1. CNA I and CNA J made statements to Resident #2 about his/her smoking and medical diagnosis that upset and made Resident #2 mad. Additionally, Resident #5 said NA H was,very rude to him/her in the resident's room. The facility census was 42. Review of the facility's policy, Quality of Life -Dignity, dated 2/2020, showed the following: -Each resident shall be cared for in a manner the promotes and enhances each resident's sense of well-being, level of satisfaction with life, feeling of self-esteem and self-worth; -Residents are treated with dignity and respect at all times; -Staff speak respectfully to residents at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-07 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide/designate a registered nurse (RN) eight consecutive hours a day, seven days a week. The facility census was 44. Review of the facility's staffing policy, dated October 2017, showed the following: -Licensed nurses and certified nursing assistants are available 24 hours a day to provide direct resident care services; -The policy did not contain information regarding registered nurse coverage for at least eight hours daily. 1. Review of the daily staffing sheets, dated 11/12/23-11/18/23, showed no RN coverage on 11/16/23. Review of the daily staffing sheets, dated 11/19/23-11/25/23, showed no RN coverage on 11/25/23. Review of the daily staffing sheets, dated 11/26/23-12/2/23, showed no RN coverage on 11/26/23, 11/27/23, 11/29/23, 11/30/23, and 12/1/23. During an interview on 12/5/23 at 5:08 P.M., the Director of Nursing (DON) said the following: -The facility had issues with having an RN for eight hours every day; -The previous DON did not come to the facility some days he/she was scheduled to work, and did not tell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ sanitary practices in accordance with professional standards for food service regarding the storage, preparation, and serving of residents' food and beverages. Staff failed to employ proper equipment cleaning and maintenance, dish handling and storage, and handwashing and gloving techniques to prevent potential contamination to residents' food and beverages. Staff failed to ensure food items were labeled, dated, sealed, and stored appropriately, including in dent-free cans, not in single-use containers, and within the manufacturer's best by date. Staff failed to ensure the kitchen dishwashing machine utilized the appropriate water temperature and sanitizer chemical level to clean and sanitize dishes and that staff were knowledgeable of the machine's acceptable temperature and chemical parameters. Staff failed to maintain the kitchen ice machine water filtration system per the manufacturer's recommendations and failed to maintain a proper air gap at the drain of the ice machine to guard against back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a policy to address Legionella Control that included specific control parameters based on Center of Disease Control (CDC) and American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) standards and failed to complete a facility assessment to identify potential sources of Legionella growth (discussed but not started). The facility's water management team had not had a meeting and the facility's water flow map was not completed. The facility failed to store respiratory and oxygen equipment in a manner to protect it from contamination when not in use for four residents (Residents #6, #29, #32 and #43), in a review of 15 sampled residents. The facility census was 44. Review of the Centers for Medicare and Medicaid Services (CMS) Survey and Certification (S&C) letter 17-30, dated 06/02/17 and revised on 06/09/17, showed the following: -The bacterium Legionella can cause a serious type of pneumonia called LD in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-07 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure resident funds were placed in an account separate from the facility operating account. The facility did not provide residents with refunds of their personal funds from the operating account in a timely manner for 11 residents (Resident #9, #12, #15, #26, #30, #502, #503, #504, #505, #506 and #507). The facility census was 44. 1. Record review of the facility maintained Accounts Receivable Aging Report, dated 12/06/23, showed the following residents with personal funds held in the facility operating account. Resident Amount Held in Operating Account #9 $1,694.85 #12 $1,224.87 #15 $959.94 #26 $5,639.96 #30 $75.60 #502 $321.92 #503 $6,724.00 #504 $49.80 #505 $8,697.55 #506 $2,926.00 #507 $4,396.32 Total $32,710.81 During an interview on 12/07/23 at 9:53 A.M., the Business Office Manager (BOM) said residents had credits from resident liability and insurance payments that needed refunded. The BOM also said he/she has been working on cleaning up the operating account but the account still needed improvement.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-07 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a written statement of the individual resident's trust fund balance and activity in the account (deposits and withdrawals) to the resident and/or his/her responsible party quarterly and upon request. The facility managed funds for 24 residents. The facility census was 44. Review of the facility policy, Deposit of Resident Funds, last revised April 2017, showed resident personal funds that are held and managed by the facility will be safeguarded. The resident is provided a confidential quarterly statement of funds on deposit with the facility, including activity since the previous statement. During the group interview on 12/4/23 at 2:22 P.M., the residents in attendance said the following: -Resident #14 said he/she had asked for a statement several times and never received one; -All nine residents said they had never received a quarterly or any type of statement. During an interview on 12/5/23 at 11:15 A.M., the Business Office Manager (BOM) said the following: -The facility held funds for 24 residents; -There were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-07 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update interventions in the resident's care plan to reflect current care needs for four residents (Resident #18, #33, #41 and #200) in a sample of 15 residents. The facility census was 44. Review of the facility's policy, Comprehensive Person-Centered Care Plans, revised on October 2018, showed the following: -A comprehensive, person-centered care plan that includes measurable objective and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident; -The interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident; -The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment; -Assessments of residents are ongoing and care plans are revised as information about the residents and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-07 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff provided four residents (Resident #3, #18, #36 and #41), who were unable to perform their own activities of daily living (ADLs), in a review of 15 sampled residents, the necessary care and services to maintain good personal hygiene. The facility census was 44. Review of the facility's policy, Quality of Life - Dignity, revised August 2009, showed the following: -Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality; -Residents shall be groomed as they wish to be groomed (hair styles, nails, facial hair, etc.). Review of the facility's policy, Mouth Care, revised February 2018, showed the purposes of this procedure are to keep the resident's lips and oral tissues moist, to cleanse and freshen the resident's mouth, and to prevent oral infection. 1. Review of Resident #18's significant change Minimum Data Set (MDS), a federally mandated assessment instrument…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow resident's care plan interventions to prevent the development of pressure ulcers for four residents (Residents #3, #18, #20, and #35), in a review of 15 sampled residents, who were dependent on staff and were at risk for developing pressure ulcers. The facility failed to float Resident #20's heel and apply a heel protector to the heel as directed in his/her plan of care, and failed to reposition Residents #3, #18, and #35 at least every two hours according to their plan of care. The census was 44. Review of the facility's policy for prevention of pressure ulcers/injuries, last revised October 2018, showed the following: -The purpose was to provide information regarding identification of pressure ulcer/injury risk factors and interventions for specific risk factors; -Review the resident's care plan and identify the risk factors as well as the interventions designed to reduce or eliminate those considered modifiable. -Reposition the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food items at a safe and appetizing temperature and taste. The facility census was 44. Review of the facility policy, Food and Nutrition Services, revised October 2017, showed the following: -Each resident is provided with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident; -Food and nutrition services staff will inspect food trays to ensure that the correct meal is provided to each resident, the food appears palatable and attractive, and it is served at a safe and appetizing temperature; -Meals will be provided within 45 minutes of either resident request or scheduled meal time; -If a meal does not appear palatable, nursing staff will report it to the food service manager so that a new food tray can be issued. 1. Review of the Diet Orders, printed 12/04/23, showed the following: -Nine residents with a physician-ordered mechanical soft texture diet; -One resident with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop, implement, and provide a copy of a baseline care plan, consistent with the resident's specific conditions, needs and risks that provide effective person-centered care that met professional standards of quality of care within 48 hours of admission to the facility, for two residents (Resident #41 and #200), in a review of 15 sampled residents. The facility census was 44. Review of the facility's policy, Care Plans - Baseline, revised December 2016, showed the following: -A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within 48 hours of admission; -The baseline care plan will be used until the staff can conduct the comprehensive assessment and develop an interdisciplinary person-centered care plan; -The resident and their representative will be provided a summary of the baseline care plan that includes, but is not limited to: a. The initial goals of the resident; b. A summary of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow professional standards of practice for one resident (Residents #1), in a review of 15 sampled residents, and for one additional resident (Resident #200). The facility failed to administer and monitor Resident #1's oxygen therapy as ordered, failed to ensure Resident #1 had geri-sleeves (a sleeve of breathable material worn to protect against skin tears) in place on his/her bilateral upper extremities as directed in his/her care plan, and failed to administer Resident #198's medications at the prescribed time or within one hour of the prescribed time. The facility census was 44. Review of the facility's policy, Administering Medications, revised December 2012, showed the following: -Medications shall be administered in a safe and timely manner and as prescribed; -Medications must be administered in accordance with the orders, including any required time frame; -Medications must be administered within one hour of their prescribed time, unless otherwise specified (for example, before and after meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two nurse aides completed a State-approved training and competency evaluation program within four months of their date of hire. The facility census was 44. Review of the facility's nurse aide qualifications and training requirements, dated October 2017, showed the following: -The facility will not employ any individual as a nurse aide for more than four months full-time, temporary, per diem, or otherwise, unless: a. That individual is competent to provide designated nursing care and nursing related services; b. That individual has completed a training program and competency evaluation program, or a competency evaluation program provided by the state; c. That individual has been deemed competent as provided in 483.150(a) and (b) of the Requirements of Participation; -Nursing assistants failing to successfully complete the required training program within the first four months of their date of employment may be terminated from employment or may be reassigned to non-nursing related services. 1. Review of Nurse Aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5%. Out of 30 opportunities observed, three errors occurred, resulting in a 10% error rate which affected three additionally sampled residents (Resident #24, #42 and #200). The facility census was 44. Review of the facility's policy, Administering Medications, revised December 2012, showed the following: -Medications shall be administered in a safe and timely manner and as prescribed; -Medications must be administered in accordance with the orders, including any required time frame; -Medications must be administered within one hour of their prescribed time, unless otherwise specified (for example, before and after meal orders); -The individual administering the medication must check the label three times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication. Review of the facility provided, medication pass times, showed the following: -Administration one time a day - pass…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one additional sampled resident (Resident #24) and one closed record resident (Resident #500), in a sample of 15 residents, was free from a significant medication error. The facility census was 44. Review of the facility's policy, Medication Orders, effective January 2017, showed the purpose of his procedure is to establish uniform guidelines in the receiving and recording of medication orders. Review of the facility's policy, Administering Medications, revised December 2012, showed the following: -Medications shall be administered in a safe and timely manner, and as prescribed; -Medications must be administered in accordance with the orders; -The individual administering the medication must check the label three times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication. 1. Review of Resident #24's electronic health record showed the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-11-18 · tag F0568 — widespread
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide quarterly statements of the resident trust funds account to the resident or their representative for all residents who maintained a balance in the resident trust fund, including petty cash; failed to ensure residents did not carry a negative balance in the resident trust fund; and failed to establish and maintain an effective bookkeeping system and follow the facility's policy for ensuring the resident trust fund account was accurately monitored and reconciled. The facility managed funds for 31 residents. The facility census 32. Review of the facility's Resident Trust Policy, dated May 2012, showed the following: -Resident Trust Fund would be managed and accounted for in accordance with state and federal regulations; -A copy of the Resident Trust Statements would be available upon request to the resident and and/or his/her legal representative during normal administrative business hours to allow review of entries and support documentation; -Individual responsible for the day to day receipts,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-11-18 · tag F0570 — widespread
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to purchase a surety bond in an amount of at least one and one half times the average of the monthly balance of the reconciled bank statements for the resident trust. The facility census was 32. Review of the facility's Resident Trust Fund policy, dated May 2012, showed the following: -Resident trust account would be managed and accounted for in accordance to State and Federal regulations; -The facility must purchase and maintain a surety bond that would protect resident personal funds against loss, theft, and insolvency. The surety bond must be greater than all resident funds managed by the facility and adheres to State and Federal guidelines. 1. Review of the resident trust fund account for November 2020 through October 2021, showed an average monthly balance of $43,009.37, which required a surety bond of $64,500.00. The current ledger amount was $47,855.05. Review of the Department of Health and Senior Services approved bond list, showed the facility has an approved surety bond for $30,000.00. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-11-18 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to designate a registered nurse (RN) to serve as the director of nursing (DON) on a full-time basis. The facility census was 32. 1. During entrance conference on 11/15/21 at 10:30 A.M., the administrator said RN A was providing DON coverage. 2. Review of the October 2021 nursing schedule showed RN A worked as the day shift charge nurse from 7:00 A.M. to 7:00 P.M. on 10/16, 10/17, 10/18, 10/21, 10/22, 10/25, 10/26, 10/30 and 10/31. Review of the November 2021 nursing schedule showed RN A worked as the day shift charge nurse from 7:00 A.M. to 7:00 P.M. on 11/1, 11/2, 11/5, 11/8, 11/9, 11/12, 11/13, 11/14, 11/17 and 11/18. During interview on 11/18/21 at 5:00 P.M., RN A said the following: -She became a RN in May 2021; -She had not been functioning as the DON for the facility. She has been working full time as a charge nurse. During interview on 11/18/21 at 5:00 P.M., the Regional Nurse said the following: -The tasks for the DON have been divided between the assistant director of nursing (ADON) and Licensed Practical Nurse (LPN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-18 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify five residents (Residents #28, #15, #30, #12, and #23) or his/her legal representative, who received Medicaid benefits, when the resident's trust fund balance reached $200 less than the Supplemental Security Income (SSI; Federal income supplement program designed to help aged, blind, and disabled people who have little to no income) resource limit ($5,000). The facility census was 32. Review of the facility's Resident Trust Fund policy, dated May 2012, showed the following: -Resident trust fund would be managed and accounted for in accordance with State and Federal regulations; -Any individual resident trust account that was nearing the state specified maximum balance would require the following action: A) Notification to resident/responsible party as to balance. Discussion should include an inventory of resident's material needs and make a comfort item purchase. B) If a resident does not have a responsible party, the social service director shall be notified. An inventory of resident's belongings would proceed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-18 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents received mail on regular mail delivery days as identified by the United States Postal Service, including Saturdays. The facility census was 32. Record review of facility's admission Packet Policy - Resident's Rights State and Federal, dated 5/13/10, showed the resident has the right to send and promptly receive mail that is unopened, as well as have access to stationary, postage, and writing implements at the resident's own expense. During group interview on 11/16/21 at 9:30 A.M., Resident #12 said he/she gets a big pile of mail on Monday and doesn't get mail brought to him/her on Saturday. During an interview on 11/18/21 at 9:48 A.M., the activity director said he/she was responsible for obtaining mail from the post office and delivering it to the residents. He/She worked Monday through Friday and did not come to the facility on Saturdays to deliver mail. Residents did not receive their mail on Saturdays. During an interview on 11/18/21 at 5:35 P.M., the administrator said residents did not receive mail…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-18 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a comfortable and homelike environment free from the presence of urine odors by not ensuring one resident's (Resident #29's) wheelchair cushion was cleaned after an episode of urinary incontinence that left the cushion soiled. The facility also failed to ensure floors and walls were clean and in good repair, and failed to ensure ceiling vents were clean and free from a buildup of dust and debris. The facility census was 32. 1. Review of Resident #29's quarterly Minimum Data Set (MDS), a federally mandated assessment to be completed by the facility, dated 10/12/21, showed he/she was always incontinent of bowel and bladder. Observation on 11/16/21 at 11:20 A.M. showed the following: -The resident sat in his/her wheelchair. He/She was incontinent and his/her pants were visibly soiled with urine; -Certified Nurse Assistant (CNA) L and CNA M transferred the resident from his/her wheelchair to the bed, provided incontinence care, put…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-18 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to implement an ongoing activities program designed to meet individual interests for three residents (Residents #12, #22 and #29), in a review of 12 sampled residents. The facility also failed to provide activities on the weekends and after 2:00 P.M., conduct scheduled activities that were on the calendar, and assess activity preferences. The facility census was 32. 1. During an interview on 11/18/21 at 2:30 P.M., the regional director of operations said there were no facility policies related to activities. 2. Review of facility's activity calendar, dated 9/1/21 to 9/30/21, showed the following: -There were no scheduled activities after 2:00 P.M. Monday through Friday; -There were no scheduled activities on the weekends. Review of facility's activity calendar, dated 10/1/21 to 10/31/21, showed the following: -There were no activities scheduled after 2:00 P.M. Monday through Friday; -There were no activities scheduled on the weekends.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-18 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure the activity program was directed by a qualified professional. The facility census was 32. 1. Review of the activity director's employee file showed no documentation she was eligible for certification as a therapeutic recreation specialist, or as an activities professional by a recognized accrediting body on or after October 1, 1990, or had two years of experience in a social or recreational program with the last five years, one of which was full-time in a therapeutic activities program or was a qualified occupational therapist or occupational therapy assistant or had completed a training course approved by the state. During an interview on 11/16/21 at 8:10 A.M. the activity director said she assumed the role as activity director in the middle of September/first of October 2021. She had not received any training and was not aware of any classes he/she was required to take to become certified. There were no other activity staff to assist him/her that was certified. During an interview on 12/1/21 at 2:47 P.M. the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure drugs and biologicals were stored in accordance with currently accepted professional standards when facility staff failed to keep medications in a medication cart secured and locked. Staff left a medication cart unlocked and unattended in a hallway and in an open, unattended area that residents passed by. The medication cart was not locked or attended, and the cart was not behind a locked door. The facility census was 32. Review of the facility policy, Storage and Expiration of Medications, Biologicals, Syringes and Needles, revised 10/31/2016, showed the following: -It is the policy of this facility to ensure that only authorized facility staff, as defined by facility, should have possession of the keys, access cards, electronic codes, or combinations which open medication storage areas. Authorized staff may include nursing supervisors, charge nurses, licensed nurses, and other personnel authorized to administer medications in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to practice acceptable infection control practices when nursing staff failed to record annual tuberculin skin test (TST) screenings for four sampled residents (Residents #4, #8, #30, and #33), in a review of 12 sampled residents. The facility census was 32. Review of the facility's Tuberculosis (TB) Control Plan, dated 2019, showed the following: -Residents in long-term care facilities have been identified as a high-risk group for re-activation of latent TB infection, acquisition of TB infection and potential spread of TB within the facility; -Some states may have different requirements for annual screening. Follow state and local guidelines. (The facility's policy did not direct staff to conduct an annual evaluation to rule out signs and symptoms of TB disease as directed in state regulation.) 1. Review of Resident #4's electronic medical record (EMR) showed the following: -Original admission date 10/20/20; -No documentation staff completed an annual screening for signs and symptoms of TB. 2. Review of Resident #8's EMR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-18 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop an antibiotic stewardship program as a part of their infection prevention and control program that included antibiotic use protocols and a system to monitor antibiotic use. The facility census was 32. Review of the facility's Antibiotic Stewardship Policy, dated 2019, showed the following: -It is the policy of this facility to provide systematic efforts to optimize the use of antibiotics in order to maximize their benefits to residents, while minimizing both the rise of antibiotic resistance as well as adverse effects to patients from unnecessary antibiotic therapy; -Antibiotic Stewardship will include an assessment process, use of evidence-based criteria, efforts to identify the microbe responsible for disease, selecting the appropriate antibiotic along with documentation indicating the rationale for use, appropriate closing, route, and duration for antibiotic therapy; and to ensure discontinuation of antibiotics when they are no longer needed; -When a resident is suspected of having an infection, the nurse will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-18 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow policies and procedures for immunization of residents against pneumococcal disease (an infection caused by bacteria) as required for six residents (Resident #29, #4, #17, #21, #22, and #26) in a review of 12 sampled residents, six additional residents (Resident #505, #23, #1, #11, #16, and #20) and one closed record (Resident #36). The facility failed to document if residents received the pneumococcal vaccine or did not receive the vaccine due to medical contraindications, previous vaccination or refusal, and failed to assess and vaccinate eligible residents with the pneumococcal vaccine with recommended doses of pneumococcal vaccine as indicated by the Centers for Disease Control (CDC) guidelines. The facility census was 32. Review of the facility policy Pneumococcal Vaccine Program dated 2019 showed the following: Policy: -It is the policy of this facility that residents will be offered immunization against pneumococcal disease. Pneumococcal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one resident's (Resident #14) representative was notified when the resident had a change in condition in a review of 12 sampled residents. The facility census was 32. Review of the facility's policy, Significant Condition Change and Notification, not dated, showed the following: Purpose: To ensure that the resident's family and/or representative and medical practitioner are notified of resident changes such as those listed below: - An accident or incident, with or without injury, that has the potential for needed medical practitioner intervention; - A significant change in the resident's physical, mental or psychosocial status. (see below for examples); sudden onset of shortness of breath,symptoms of an infectious process, abnormal lab values, other abnormal assessment findings; - A need to significantly alter treatment; When any of the above situations exists, the licensed nurse will contact the resident's representative and their medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-18 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to check the Certified Nurse Assistant (CNA) Registry for any Federal Indicators of abuse, neglect, or misappropriation of property prior to hiring one employee, in a review of six employees hired since the previous annual survey. The facility census was 32. Review of the facility's Abuse, Prevention and Prohibition Policy, dated November 2018, showed the facility will not knowingly employ individuals who have been found guilty of abusing, neglecting or mistreating residents or misappropriating their properties. All employees will have criminal background checks, state and federal required checks, employment reference checks (previous and current), and license/certification confirmation. The facility will make reasonable efforts to uncover information about any past criminal prosecutions. The facility will prescreen potential residents for behaviors, needs and personal histories, which might lead to conflict, neglect, or abuse. 1. Record review of Laundry Aide's employee file showed the following: -Hire date 10/16/20; -Family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow physician's orders for daily weights for one sampled resident (Resident #12), in a review of 12 sampled residents. The facility census was 32. 1. Record review of Resident #12's January 2021 physician's orders showed an order for weekly weights. Record review of the resident's progress notes showed a new physician's order was issued for daily weights on 1/18/21. Record review of the resident's January 2021 Treatment Administration Record (TAR) showed the following: -Daily weights (ordered 1/18/21); -No documentation staff obtained the resident's weight on 1/18/21 through 1/27/21; -Staff documented obtaining the resident's weight on 1/28/21. Staff did not document the resident's weight; -No documentation staff obtained the resident's weight from 1/29/21 through 1/31/21. Record review of the resident's electronic weight record for January 2021, showed no evidence staff obtained a daily weight for the resident on 1/18/21 through 1/31/21. Record review of the resident's February 2021 physician's orders showed an order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-12-07 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify five residents (Residents #6, #18, #29, #33, and #41) in a review of 15 sampled residents, or their representatives in writing of the reason for transfer to the hospital as directed in facility policy. The facility census was 44. Review of the facility's transfer or discharge notice policy, revised December 2018, showed the resident and/or the representative would be notified in writing of the following information: -The reason for the transfer or discharge; -The effective date of the transfer or discharge; -The location to which the resident was being transferred or discharged ; -A statement of the resident's rights to appeal the transfer or discharge, including the name, address, email and telephone number of the entity which received such requests, information about how to obtain, complete and submit an appeal form, how to get assistance completing the appeal process, name, address, email and telephone number of the State Long-Term Ombudsman,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2023-12-07 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written information of the facility's bed hold policy to the resident representative prior to transfer of a resident to the hospital for four residents (Residents #6, #18, #29 and #41), in a review of 15 sampled residents. The facility census was 44. Review of the facility's Bed Hold Policy and Agreement form, revised February 2014, showed the following: -Purpose: To establish policy and procedure for facility to notify the resident/responsible party of the Bed Hold Policy and Agreement to Pay Charges for Bed Hold. The facility is to execute an acknowledgement stating whether or not such resident desires to exercise his/her right to a bed hold. The policy should meet applicable regulatory, federal and state program guidelines; -Policy-The Bed Hold Policy is to be obtained for each occurrence-hospital or therapeutic home leave; -When the resident goes to the hospital or out of the facility for overnight visitation (therapeutic home-visit), the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-12-07 · tag F0661 — widespread
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide one discharged resident (Resident #46), who was discharged to his/her home with a discharge summary that contained a recapitulation of the residents' nursing home stay. The facility census was 44. Review of the facility's policy for discharge summaries, last revised in December 2016, showed the following: -When the facility anticipates a resident's discharge to a private residence, another nursing care facility, a discharge summary and a post-discharge plan would be developed which will assist the resident to adjust to his/her new living environment; -The discharge summary would include a recapitulation of the resident's stay at this facility and a final summary of the resident's status at the time of the discharge in accordance with established regulations governing release of resident information and as permitted by the resident. The discharge summary should include a description of the resident's: a. current diagnoses; b. medical history; c.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2021-11-18 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify three residents' (Residents #4, #26, and #30), in a review of 12 sampled residents, representatives in writing of the reason for transfer to hospital in a language they understood and provide a copy of the transfer notice to a representative of the Office of the State Long-Term Care Ombudsman. The facility census was 32. 1. During interview on 12/01/21 at 1:27 P.M., the administrator said she was unable to find a policy for transfer, discharge, and Ombudsman notification. 2. Review of Resident #4's medical record showed the following: -He/She was admitted to the facility on [DATE]; -He/She was transferred to an outside facility for evaluation and treatment of a medical condition on 10/4/21; -No documentation to show the facility notified the resident's representative of the transfer; -No documentation to show the facility notified the state Ombudsman of the transfer. 3. Review of Resident #26's medical record showed the following: -admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2021-11-18 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform residents and/or legal representatives of their bed hold policy at the time of transfer for three residents (Residents #4, #26, and #30), in a review of 12 sampled residents. The facility census was 32. Review of the facility's Bed Hold Policy and Agreement form, revised February 2014, showed the following: -Purpose: To establish policy and procedure for facility to notify the resident/responsible party of the Bed Hold Policy and Agreement to Pay Charges for Bed Hold. The facility is to execute an acknowledgement stating whether or not such Resident desires to exercise his or her right to a bed hold. The policy should meet applicable regulatory, federal and state program guidelines; -Policy-The Bed Hold Policy is to be obtained for each occurrence-hospital or therapeutic home leave; -When the resident goes to the hospital or out of the facility for overnight visitation (therapeutic home-visit) the bed may be held by paying the rate as identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2021-11-18 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Certified Nursing Assistants (CNAs) had a minimum of 12 hours of in-service education (which should include abuse, neglect, and dementia care) per year. This had the potential to affect all of the residents. The facility census was 32. 1. The facility did not provide a policy for required annual CNA training upon request. 2. Review of the facility assessment, dated 9/10/21, showed the following: Required in-service training for nurse aides. In-service training must: -Be sufficient to ensure the continuing competence of nurse aides, but must be no less than 12 hours per year; -Include dementia management training and resident abuse prevention training; -Address areas of weakness as determined in nurse aides performance reviews and facility assessment and may address the special needs of residents as determined by the facility staff; -For nurse aides providing services to individuals with cognitive impairments, also address the care of the cognitively impaired. 3. During interview on 11/18/21 at 9:28 A.M., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$192,533 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $121,510 — penalty dated 2026-01-09
  • $71,023 — penalty dated 2025-06-04
  • Medicare payment denial — starting 2026-02-20 for 13 days
  • Medicare payment denial — starting 2025-07-09 for 58 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to COMMUNITY CARE CENTERS — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.6-1.6 vs chain
Health inspection 1 of 53.3-2.3 vs chain
Staffing 1 of 51.6-0.6 vs chain
Quality measures 1 of 52.0-1.0 vs chain
The other 7 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WEINER, CRAIGIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 06/01/2024
WEINER, GINAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 06/01/2024
GC ASSET HOLDING LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 06/01/2024
COUNTRY LIFE ACRES GMW GST NON-EXEMPT TRUSTOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 06/01/2024
GC OF COUNTRY VIEW LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 06/01/2024
GC ASSET MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
HARRIS, KIMBERLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
SAN, MANUELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2024
FIRST MID BANK & TRUST NAOrganizationADP OF THE SNFsince 12/13/2024
FORVIS MAZARS LLPOrganizationADP OF THE SNFsince 12/13/2024

CMS files one row per role, so the 16 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.6M
Net patient revenuemost recent cost report
+5.9%
Operating marginrevenue minus expenses
$162K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 67%Medicare 6%Other / private 27%

This home reported $162K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$217per resident / day
operating cost
$6,610per month
≈ monthly operating cost
$231per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265419. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next