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Abode Health And Wellness Center

17451 Medical Center Parkway, Independence, MO 64057 · Non profit - Corporation · 118 certified beds · (816) 373-7795 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citations (F0567, F0568, F0569)1 immediate-jeopardy citation$246,540 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0610) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568, F0569)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $246,540 in federal fines (most recent 2025-02-19)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
19550 E 39th St S · (816) 350-2024 · Call to confirm hours
Pharmacy
16611 E 23rd St S · (816) 833-8629 · Call to confirm hours
Grocery
16611 E 23rd St S · (816) 833-0784 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
16999 E 23rd St S · (816) 229-1611

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased32.5%18.1%15.4%worse
Long-stay residents who lose too much weight0.0%5.3%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder4.5%1.1%0.9%worse
Long-stay residents with a urinary tract infection3.7%2.3%2.0%worse
Long-stay residents with depressive symptoms14.5%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.0%4.1%3.3%worse
Long-stay residents whose ability to walk worsened19.9%17.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.3%25.6%18.9%typical
Long-stay residents given the seasonal flu vaccine70.2%90.9%95.3%worse
Long-stay residents with pressure ulcers2.5%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control13.1%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.8%23.5%17.1%better
Long-stay hospitalizations per 1,000 resident days2.492.111.67worse
Long-stay outpatient ER visits per 1,000 resident days2.462.331.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.24U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.671.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
0.83
LPN hours/ resident / day
3.10
Aide hours/ resident / day
4.21
Total nurse hours/ resident / day
0.15
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 118 beds and averages 54.8 residents a day — about 46% occupied, or roughly 63 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.21 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.10 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.03 hrs/resident/day on weekends vs 4.28 on weekdays — 6% thinner on weekends. RN hours go from 0.34 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

41
deficiencies at the latest standard inspection (2025-02-19)
21
at the previous standard inspection (2023-06-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

80 citations, most serious first. The 11 most serious are shown; the remaining 69 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-02-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the facility policy and procedure and investigate an injury of unknown origin of a fractured (broken) arm for one sampled resident (Resident #35); and failed to investigate the cause of skin tears and bruises for one sampled resident (Resident #30) out of 14 sampled residents. The facility census was 55 residents. The Administrator was notified on 2/14/25 at 9:00 P.M. of the Immediate Jeopardy (IJ) which began on 1/3/25. The IJ was removed on 2/18/25, as confirmed by surveyor onsite verification. Review of the facility policy titled: Abuse, Neglect, Exploitation and Misappropriation Prevention Program, dated April 2021, showed: -Residents had the right to be free from abuse, neglect, misappropriation of property and exploitation. -Identify and investigate all possible incidents of abuse, neglect, mistreatment, or misappropriation of resident property. -Investigate and report any allegations within time frames required by federal requirements.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent psychosocial abuse for two sampled residents (Residents #2 and #3) out of 12 sampled residents. On 4/15/16 Resident #1 was rubbing his/her hands on Resident #2's arm, shoulder and knee. On 5/5/26 Resident #1 touched Resident 2 on the breast and inner thigh. On 5/11/26 Resident #1 kissed Resident #3, resulting in Resident #3 crying. The facility census was 63 residents.Review of the facility's Abuse Prevention policy, dated 7/1/25, showed:-Abuse is willful infliction of injury, confinement, intimidation, or punishment with resulting physical harm, pain, mental anguish, or emotional distress and may be resident to resident, staff to resident, family to resident, or visitor to resident.-Sexual abuse is any touching of a resident directly or through clothing for sexual purpose or in a sexual manner, including but not limited to kissing, touching of genitals, buttocks, or breasts, or causing a resident to touch someone for sexual purposes.-Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to self-report two instances of possible abuse of two sampled residents (Residents #2 and #3) out of 12 sampled residents. On 4/15/16 Resident #1 was rubbing his/her hands on Resident #2's arm, shoulder and knee. On 5/9/26 Resident #1 touched Resident #3's on the breast/upper chest area. The facility census was 63 residents.Review of the facility's Abuse Prevention policy, dated 7/1/25, showed:-Abuse is willful infliction of injury, confinement, intimidation, or punishment with resulting physical harm, pain, mental anguish, or emotional distress and may be resident to resident, staff to resident, family to resident, or visitor to resident.-Sexual abuse is any touching of a resident directly or through clothing for sexual purpose or in a sexual manner, including but not limited to kissing, touching of genitals, buttocks, or breasts, or causing a resident to touch someone for sexual purposes.-Mental abuse was the use of verbal or non-verbal conduct which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate two instances of possible abuse for two residents (Residents #2 and #3) out of 12 sampled residents. On 4/15/16 Resident #1 was rubbing his/her hands on Resident #2 arm, shoulder and knee. On 5/9/26 Resident #1 touched Resident #3's on the breast/upper chest area. The facility census was 63 residents.Review of the facility's Abuse Prevention policy, dated 7/1/25, showed:-Abuse is willful infliction of injury, confinement, intimidation, or punishment with resulting physical harm, pain, mental anguish, or emotional distress and may be resident to resident, staff to resident, family to resident, or visitor to resident.-Sexual abuse is any touching of a resident directly or through clothing for sexual purpose or in a sexual manner, including but not limited to kissing, touching of genitals, buttocks, or breasts, or causing a resident to touch someone for sexual purposes.-Mental abuse was the use of verbal or non-verbal conduct which causes or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-23 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a final accounting of resident fund balances within thirty days to the individual or probate jurisdiction administering the resident's estate for four of four sampled expired residents (Resident #2, #3, #4 and #5). The facility continued to receive Social Security money and withdraw room and board for two residents (Resident #3 and #5) after they expired. The facility failed to provide a final accounting of resident fund balances or refund Social Security money. The facility census was 50.1. Review of the facility maintained discharged and expired report titled Action Summary for the period [DATE] through [DATE], showed Resident #3 expired on [DATE].Review of Resident #3's Ledger for the period [DATE] through [DATE], showed $133.40 held in the Resident Trust Account on [DATE] was not reported to the Department of Social Services Third Party Liability Unit (TPL) as of [DATE], 143 days after he/she expired. Review showed the facility continued to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-19 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect three sampled residents (Resident #1, #6, and #9) from misappropriation of property out of nine sampled residents. The facility census was 48 residents.A facility policy for Theft and Misappropriation of Resident Property was requested and not provided. A facility policy for Controlled Substances was requested and not provided. A facility policy for Discarding and Destroying Medication was requested and not provided. A facility policy for Medication Administration and Documentation was requested and not provided. 1.Review of Resident #1's admission Record showed the resident admitted to the facility on [DATE] and was re admitted to the facility on [DATE] with a diagnosis of chronic pain. Review of the resident's Brief Interview for Mental Status (BIMS) dated 7/15/25 showed the resident was moderately impaired. Review of the resident's care plan revised 7/16/25, showed:-The resident was on pain medication related to chronic pain.--Staff was to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-19 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately account for narcotic medication reconciliation for three sampled residents (Resident #1. #6 and #9) out of nine sampled residents. The facility census was 48 residents.A facility policy for Medication Administration and Documentation was requested and not provided. 1.Review of Resident #1's admission Record showed the resident admitted to the facility on [DATE] and was re admitted to the facility on [DATE], with a diagnosis of chronic pain. Review of the resident's Brief Interview for Mental Status (BIMS) dated 7/15/25 showed the resident was moderately impaired. Review of the resident's Physicians Order Sheet (POS) dated 7/1/25-12/19/25 showed:-Percocet (Oxycodone w/Acetaminophen- Opioid, narcotic analgesic) Oral Tablet 5-325 Milligram (MG). Give 1 tablet by mouth every 6 hours as needed for pain was started on 7/31/25 and discontinued on 8/19/25.-Percocet Oral Tablet 5-325 mg (Oxycodone w/ Acetaminophen). Give 2 tablet by mouth every 6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and services to meet the needs of a resident on hospice (end of life care) for one sampled resident (Resident #29) out of five sampled residents. The facility census was 55 residents. Review of the facility's Hospice Program Policy dated 2001, revised 7/2017 showed: -Hospice services are available to residents at the end of life. -It was the responsibility of the hospice to manage the resident's care as it relates to the terminal illness and related conditions, including the following: --Determining the appropriate plan of care. --Changing the level of services provided when it was deemed appropriate. --Providing medical direction, nursing and clinical management of the terminal illness. --Providing medications necessary for the palliation of pain and symptoms. -It was the responsibility of the facility to meet the resident's personal care and nursing needs in coordination with the hospice representative and ensure that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to follow facility policy for using mechanical lifts for one sampled resident, (Resident #24) out of five sampled residents. Facility staff failed to inspect the lift sling for safety on 5/10/25. During a transfer, the sling strap broke and the resident fell to the floor. The resident hit his/her head on his/her recliner causing two bumps on the back of his/her head. The facility census was 55 residents. Review of the facility's Safety Precautions, Lifting Policy dated 2001, revised on 12/2009 showed: -All personal shall follow safety precautions established by the facility when lifting of handling heavy objects. -When lifting or moving residents, makes sure that equipment is secure (wheelchair, beds, stretcher, etc.) -If there are mechanical devices available to assist in moving residents more safely, use them. -Tell the resident what you are doing. -Report any defective equipment to the supervisor as soon as practical. Review of the facility's undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-19 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the services of a Registered Nurse (RN) were utilized eight hours per day, seven days per week. This had the potential to affect all residents of the facility. The facility census was 55 residents. Review of the facility's Staffing, Sufficient and Competent Nursing policy, dated as revised August 2022, showed: -Licensed nurses and Certified Nursing Assistants (CNA) were available 24 hours a day, seven days a week to provide competent resident care services. -A RN provides services at least eight consecutive hours every 24 hours, seven days a week. -RNs may be scheduled more than eight hours depending on the acuity needs of the resident. 1. Review of the Facility Assessment, dated 1/16/25, showed: -The facility was licensed for 118 residents. -Current full-time staff was 41. -Part-time staff was 3. -As needed (PRN) staff was 4. Hours per resident days (HPRD) showed: -Day shift: --Two RNs. --Two Licensed Practical Nurses (LPNs). --Four CNA/Nurse Assistants (NA). -Night shift: --No RN. --Two LPNs. --Four CNA/NAs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-19 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to address areas of needed improvement by not developing and implementing Performance Improvement Plans (PIP - a process designed to help facilities address and fix deficiencies) which could affect all facility areas including residents quality of life. The facility census was 55 residents. Review of the facility's Quality Assurance and Performance Improvement (QAPI - a data driven and proactive approach to quality improvement) Program - Governance and Leadership Policy, dated March 2020, showed: -The QAPI program was overseen and implemented by the QAPI committee and reported findings, actions and results to the administrator and governing body. -The Administrator was ultimately responsible for the QAPI program and for interpreting results, and findings to the governing body. -The QAPI committee was responsible for: --Coordinating, developing, implementing, monitoring and evaluation of performance improvement projects to achieve specific goals. --Establishing performance outcome indicators for quality of care and services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · F2025-02-19 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and implement written procedures for its Quality Assurance and Performance Improvement (QAPI - a data driven and proactive approach to quality improvement) Program which led to the inability to gather feedback for quality improvement. This practice had the ability to affect all residents. The facility census was 55 residents. Review of the facility's QAPI Program - Governance and Leadership policy, dated March 2020, showed: -The Administrator was ultimately responsible for the QAPI program. -The QAPI program was based on data, resident and staff input, and other information that measured performance. -The QAPI program focused on problems and opportunities that reflected processes, functions, and services provided by the residents. -The responsibilities of the QAPI committee were to: --Collect and analyze performance indicator data. --Identify, evaluate, monitor, and improve facility systems and processes. --Identify and resolve negative outcomes. --Establish benchmarks and goals. --Utilize root cause analysis to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure five sampled residents (Resident #3, #9, #30, #39, and #37) who should have been on Enhanced Barrier Precautions (EBP), a set of infection control measures that used personal protective equipment (PPE- specialized clothing or gear worn to protect the wearer from injury, infection, or illness) to reduce the spread of multidrug-resistant organism (MDRO - bacteria or microorganisms that have become resistant to multiple antibiotics) for residents who had wounds or indwelling medical devices. The facility also failed to educate staff about EBP, failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases when the facility failed to provide Tuberculosis (TB-a communicable disease that affects the lungs, that is characterized by fever, cough, difficulty in breathing, abnormal lung tissue and function) testing for three sampled residents (Residents #2, #9, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-19 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have anyone in the position, or performing the tasks and responsibilities of the Infection Preventionist. The facility census was 55 residents. Review of the facility's policy ,Infection Preventionist, dated September 2022 showed: -The Infection Preventionist was responsible for coordinating the implementation and updating of the infection prevention and control program. -The Infection Preventionist collects, analyzes and provides infection and antibiotic usage data and trends to nursing staff and health care practitioners. -The Infection Preventionist has obtained specialized training beyond initial professional training or education prior to assuming the role including antibiotic stewardship. -The Infection Preventionist was employed on site and at least part time. 1. During an interview on 1/31/25 at 10:00 AM the Administrator said: -There was currently no one in the role of the Infection Preventionist. -They have not had an Infection Preventionist at the facility for years. -The Infection Preventionist would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain authorization forms for three sampled residents (Residents #5, #2, and #39) out of four residents sampled for the resident trust review. The facility census was 55 residents. Review of the facility's policy entitled Resident Trust Policy and Procedures, dated March 2023, showed: -Purpose: Baptist Homes and Healthcare Ministries need to be good stewards of the money entrusted to us by our residents and their families. -This policy and procedures document outlines a general guide and specific steps on how to handle resident trust funds across the organization. -General Information regarding responsibilities of holding Resident Funds: --Personal Funds of the resident shall be used exclusively for the resident, which must be authorized in writing. The individuals who can authorize such transactions may be the resident, his/her legal guardian, or a legal representative (who may not be an employee at the facility, including the Administrator). The facility is allowed to purchase a burial plan for the resident when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain records of reconciled (a process that takes place when the deposits, credits and interest that are on record but were not accounted for on the final bank statement; are added to the final amount on the bank statement, then checks and charges that are on record, but were not listed on the bank account statement, are subtracted from the adjusted final amount) banks statements dated January 2024 to September 2024; failed to maintain the monthly ending petty cash (small amount of discretionary funds in the form of cash used for small cash disbursements) amounts from January 2024 to December 2024; failed to maintain signatures or receipts of withdrawals from one sampled resident's (Resident #5's) account; failed to post (make a record of ) deposits into the resident trust fund accounts in a timely manner for two sampled residents (Resident#5 and #2) of four residents selected for resident trust fund review. This practice potentially affected 44 residents who allowed the facility to manage their resident trust funds.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Skilled Nursing Facility (SNF) Advanced Beneficiary Notice (ABN) (SNF/ABN-form Centers for Medicare and Medicaid Services (CMS)-10055) was provided to the resident or their representative for three sampled residents (Residents #41, #43, and #56) out of three sampled residents who were discharged from Medicare part A (insurance that covers inpatient hospital care, skilled nursing facility, lab tests, surgery, home health care for individuals who are [AGE] years of age and above or disabled). The facility census was 55 residents. Review of the facility's Medicare Advance Beneficiary and Medicare Non-Coverage Notices policy, dated as revised September 2022, showed when Medicare A stops coverage of the resident's extended care items or services, the facility should issue a SNF/ABN before the extended care items or services are terminated. Review of the CMS memo (S&C-09-20), dated 1/9/09, showed: -If the SNF believes on admission or during a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the ceiling vent in the dining room free of a heavy buildup of dust; failed to maintain the 80 Hall free of a persistent urine odor; failed to ensure the hot water in resident rooms 86, 84, 82 was at or above 105 ºF (degrees Fahrenheit); failed to ensure there was not a buildup of dust and debris on the floor in resident rooms [ROOM NUMBERS]; failed to prevent a heavy buildup of dust in the ceiling vents in 50 Hall Shower Room A, 20 Hall Shower Room A, and in the restroom of resident room [ROOM NUMBER]. This practice potentially affected at least 40 residents who resided in, or used those areas in the facility. The facility census was 55 residents. 1. Observation on 1/28/25 at 11:45 A.M., with the Maintenance Director showed a heavy buildup of dust in the ceiling vent in the dining room. During an interview on 1/28/25 at 11:46 A. M, the Maintenance Director said the ceiling vent looked like it had not been cleaned in a while. 2. Observations on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately reflect the resident's status on Minimum Data Set (MDS-a federally mandated assessment tool completed by facility staff for care planning) assessments for three sampled residents (Resident #9, #40, and #3) out of 14 sampled residents. The facility census was 55 residents. Review of the facility MDS 3.0 Process policy, dated 1/1/24, showed: -The facility should complete an accurate MDS. -The MDS should be signed by everyone completing any portions of the assessment to certify the accuracy of the portion of the assessment he/she completed. 1. Review of Resident #9's care plan, dated 7/25/23, showed the resident had a pressure ulcer (any lesion caused by unrelieved pressure that results in damage to the underlying tissue(s)) that was a Stage IV (full thickness tissue loss with exposed bone, tendon, or muscle) to his/her right face cheek related to heart disease, right sided weakness, chronic pain, incontinence, and weight loss.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide continuity of resident care by not reviewing and revising resident comprehensive care plans for four sampled residents (Resident #15, #28, #39, and #9) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Care Plans, Comprehensive Person-Centered policy, dated March 2022, showed: -A comprehensive care plan was developed for each resident. -The care plan was developed within seven days of the completion of the resident's required Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) and no more than 21 days after admission. -Assessments of residents were ongoing and care plans were reviewed and revised as information about the resident and resident's conditions change. -The interdisciplinary team (facility staff and health care professionals who work together to manage the physical, psychological, and spiritual needs of the resident)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary services to maintain personal hygiene by not helping residents complete Activities of Daily Living (ADL), bathing/showering, causing poor hygiene and physical discomfort for six sampled dependent residents (Resident #12, #44, #109, #3, #39, and #50) out of 14 sampled residents. The facility census was 55 residents. A policy regarding ADLs was requested but not provided. Review of the facility's Bath, Shower/Tub policy, undated, showed: -The purpose of the policy was to provide a step-by-step procedure that promoted cleanliness, provided comfort to the resident and to observe the condition of the resident's skin -Document the date and time the shower/tub bath was performed with the name, title of the individual who assisted the resident. -Document all assessment data regarding skin condition. -Document if the resident refused. 1. Review of Resident #12's face sheet, undated, showed the resident was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the activities program was directed by a qualified professional when the staff person identified as the Life Enrichment Coordinator reported he/she did not complete the state approved training course. The facility census was 55 residents. An Activities policy was requested and not received. 1. During an interview on 1/28/25 at 1:22 P.M., the Life Enrichment Coordinator said: -He/She did not complete the state approved training course. -He/She started it but with the changes in facility Administration it just didn't get done. -The previous Administrator was going to help pay for the course, but it was not paid for before he/she left the facility. During an interview on 1/28/25 at 1:42 P.M., the Human Resources (HR) Director said: -He/She thought the Administrator would be responsible for following up with the Life Enrichment Coordinator's certificate. -He/She was unaware if the Life Enrichment Coordinator was certified or not. -He/She assumed they were. During an interview on 1/31/25 at 4:55 P.M., the Executive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete and document weekly wound assessments that described the type and characteristics of the resident's coccyx wound (documented as non pressure) and face wound on the cheek, failed to complete wound treatments as ordered, failed to have a system in place to review the progress of wounds, and failed to keep the resident's cheek, neck, and chest free of dried drainage from the resident's facial wound for one sampled resident (Resident #9), and failed to ensure a follow-up surgical appointment was made per discharge orders to remove surgical staples for one sampled resident (Resident #29) out of 14 sampled residents. The facility census was 55 residents. Review of the facility wound care policy, dated 1/1/24, showed: -Any skin impairments should be assessed and documented weekly by the wound nurse or designee on the wound evaluation flow sheet or the weekly wound assessment in the Electronic Health Record (EHR). -Documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure oxygen and nebulizer equipment was stored in a sanitary condition for two sampled residents (Resident #40 and #3) and one supplemental resident (Resident #51) out of 14 sampled residents and one supplemental resident. The facility census was 55 residents. Review of the facility's policy titled Oxygen Administration, dated as revised 6/8/23, showed: -Tubing and nasal cannula (tube in the nose) should be placed in a baggies when not in use. -Replace tubing and nasal cannula if they are on the floor. -The tubing and cannula should be changed weekly every Sunday night. 1. Review of Resident #40's care plan, dated 4/22/24, showed: -The resident had altered respiratory status with shortness of breath. -The resident was on hospice (end of life care). Review of the resident's quarterly MDS, dated [DATE], showed the resident was on hospice and did not use oxygen. Review of the resident's Physician's Order Sheet (POS), dated January 2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility administrative staff failed to plan for and provide a sufficient number of nursing staff over a 48-hour period to relieve overworked staff that stayed on shift and worked over during a winter storm which caused the working nursing staff to not feel safe in administering routine medications to seven sampled residents (Residents #8, #2, #9, #40, #29, #35, and #50) out of seven sampled residents for medications administration. The facility census was 55 residents. Review of the facility's staffing, sufficient and competent nursing policy, dated revised August 2022, showed: -Licensed nurses and certified nursing assistants are available 24 hours a day, seven days a week to provide competent resident care services including: --Assuring resident safety. --Attaining or maintaining the highest practicable physical, mental and psychosocial well-being of each resident. --Responding to resident needs. Review of the facility's undated Job description- Director of Nursing (DON) showed: -Will be responsible for planning, organizing, establishing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to post nurse staffing information, which included the facility census, the total number of each staff and actual hours worked by both licensed and unlicensed staff directly responsible for resident care, per shift on a daily basis and visible for residents, visitors, and staff to view at each nursing station. The facility census was 55 residents. A copy of the facility policy regarding posting of nursing staff type, hours worked by each discipline, and facility census was requested and not received at the time of exit. 1. Observation on 1/22/25 at 2:17 P.M., showed a staffing sheet was posted at the far right of the reception desk, but was not visible to residents or visitors who did not stop at the desk. During an interview on 1/22/25 at 2:17 P.M., the receptionist said: -The staffing sheets were posted every morning at the far right of the reception desk. -The staffing sheets showed the facility census, the number of staff and total hours worked for each nursing staff position. -The staffing sheets were not posted at each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain hot meal items on room trays at or close to 120 ºF (degrees Fahrenheit) for five sampled residents (Resident #11, #159, #4, #19, and #109) out of 10 residents who received room trays. The facility census was 55 residents. Review of the facility policy titled The dining experience, staff roles dated 2020 showed: -The Dietary Services Manager or designee would be present in the dining room for all meals to ensure that the meals served: --Were palatable. --Were served at the appropriate temperatures. 1. Review of the resident council minutes, dated January 2025, showed the residents mentioned the food was cold and the food was not good. During an interview on 1/31/25 at 12:21 P.M., the Life Enrichment Coordinator said: -He/she made copies of the resident council minutes and gave them to each department to respond to the residents' concerns. -When each department head had developed a plan to address the resident's concerns, they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to establish an Antibiotic Stewardship program and a system to monitor antibiotic usage. The facility census was 55 residents. Review of the facility's policy ,Infection Preventionist, dated September 2022 showed: -The Infection Preventionist was responsible for coordinating the implementation and updating of the infection prevention and control program; -The Infection Preventionist collects, analyzes and provides infection and antibiotic usage data and trends to nursing staff and health care practitioners; -The Infection Preventionist has obtained specialized training beyond initial professional training or education prior to assuming the role including antibiotic stewardship; -The Infection Preventionist was employed on site and at least part time. Review of the facility policy titled Antibiotic Stewardship-Order for Antibiotics dated December 2016 showed: -Antibiotics would be prescribed and administered to residents under the guidance of the facility's antibiotic stewardship program and in conjunction with the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases when the facility failed to provide pneumococcal (pneumonia-lung inflammation caused by bacterial or viral infection) and influenza (flu - an infection of the respiratory system: nose, throat and lungs) vaccines for four sampled residents (Resident #44, #109, #2, and #9) out of five residents sampled for immunizations. The facility census was 55 residents. Review of the facility's Influenza Vaccine policy, dated March 2022, showed: -All residents who have no medical contraindications to the vaccine were offered the flu vaccine annually. -The facility provided information about the significant risks and benefits of vaccines to residents. -Between October 1st and March 31st each year, the flu vaccine was offered to residents. -For those who received the vaccine, the date of vaccination, lot number, expiration date, person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases when the facility failed to provide COVID-19 (a highly contagious respiratory disease caused by a new coronavirus that emerged in December 2019) vaccines for three sampled residents (Residents #2, #9, and #109) out of five residents sampled for immunizations. The facility census was 55 residents. Review of the facility policy titled Coronavirus Disease - Vaccination of Residents dated as revised June 2022 showed: -Residents who were eligible to receive the COVID-19 vaccine were strongly encouraged to do so. -The resident or resident representative could accept or refuse a COVID-19 vaccine and to change his/her decision. -COVID-19 vaccine education, documentation, and reporting were supposed to be overseen by the infection preventionist and coordinated by his/her designee. -The individual who coordinates the responsibilities in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-19 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Automated External Defibrillator (AED a portable device that can be used to treat a person whose heart has suddenly stopped working by delivering an electrical shock) was in working condition. The facility census was 55 residents. Review of the facility's policy, Cardiopulmonary Resuscitation, dated February 2018 showed: -Early delivery of a shock with a defibrillator within three to five minutes of collapse can further increase chances of survival. -Maintain equipment and supplies necessary in the facility at all times. Review of the facility's policy, In House Maintenance for Defibrillators - AED dated [DATE] showed: -Maintenance should have been done monthly. -Verify electrodes (pad that delivers a shock) were connected to the AED and sealed in their package. -Replace if pads were expired. -Verify the green check light indicated ready for use. -Verify the batteries and pads were within expiration date. -Replace if expired.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a consistent code status (a medical directive that specifies the type of resuscitation and medical interventions a patient wishes to receive in the event of a cardiac or respiratory arrest) in the resident's medical record for one sampled resident, (Resident #54); and did not have a code status listed in the electronic health record for one sampled resident (Resident #209) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Code Status Designation policy, dated [DATE], showed: -A code status would have been identified and supported by a physician's order to facilitate providing emergency care and services to attain and maintain the highest practicable physical, mental, and psychosocial wellbeing in accordance with the comprehensive care plan. -Upon admission, the Social Worker, or designee would have reviewed the resident's Advanced Directive (a legal document that states a person's wishes for medical care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident's family for one sampled resident (Resident #35) of a change in condition out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Accidents and Incidents-Investigating and reporting policy, dated revised July 2017, showed: -All accidents or incidents involving residents shall be investigated and reported to the administrator. -The nurse supervisor/charge nurse and/or the department director or supervisor shall promptly initiate and document investigation of the accident or incident. -The following data, as applicable, shall be included on the report of incident/accident form: --The date and time the accident or incident took place. --The nature of the injury/illness (e.g., bruise, fall, nausea, etc.). --The circumstances surrounding the accident or incident. --Where the accident or incident took place. --The time the injured persons attending physician was notified. --The date/time the injured…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin timely to the physician as per policy and to the State Agency for one sampled resident (Resident #35) out of 14 sampled residents. The facility census was 55 residents. Review of the facility policy titled: Abuse, Neglect, Exploitation and Misappropriation Prevention Program, dated April 2021, showed: -Investigate and report any allegations within time frames required by federal requirements. Review of the facility policy titled: Recognizing signs and symptoms of abuse/neglect dated April 2021 showed: -All personnel are expected to report any signs and symptoms of abuse/neglect to their supervisor or to the Director of Nursing (DON). -The following are signs and symptoms of abuse/neglect that should be promptly reported. --Injuries that are non-accidental or unexplained. --Fractures, dislocations or sprains. Review of the facility policy titled: Abuse, neglect, exploitation or misappropriation reporting and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the Ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) a copy of the discharge notification for one sampled resident (Resident #29) out of 14 sampled residents. The facility census was 55 residents. A copy of the facility's Ombudsman notification policy was requested and none was provided. 1. Review of Resident #29's admission Record showed he/she was admitted on [DATE] and readmitted on [DATE] with the following diagnoses: -Chronic Kidney Disease, stage 3A (CKD- is a condition characterized by a moderate loss of kidney function over time) 1/16/24. -Chronic Congestive Heart Failure (CHF-chronic condition in which the heart doesn't pump blood as well as it should) 1/5/24. -Fracture of base of neck of unspecified femur (fracture at the top of the femur [thigh bone] near the hip joint with the exact location not specified) 11/14/24. Review of the resident's progress note,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident and/or the resident's representative(s) of the facility's bed-hold policy before transferring or discharging the resident to the hospital for one sampled resident (Resident #29) out of 14 sampled residents. The facility census was 55 residents. 1. Review of Resident #29's admission Record showed he/she was admitted on [DATE] and readmitted on [DATE] with the following diagnoses: -Chronic Kidney Disease, stage 3A (CKD- is a condition characterized by a moderate loss of kidney function over time) 1/16/24. -Chronic Congestive Heart Failure (CHF-chronic condition in which the heart doesn't pump blood as well as it should) 1/5/24. -Fracture of base of neck of unspecified femur (fracture at the top of the femur [thigh bone] near the hip joint with the exact location not specified) 11/14/24. Review of the resident's progress note, dated 11/10/24 at 3:21 P.M., showed the resident was found on the floor in his/her room next to his/her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to create a baseline care plan within 48 hours of admission for one sampled resident (Resident #209) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Care Plans, Baseline policy, dated March 2022, showed: -A baseline plan of care to meet the resident's immediate health and safety needs is developed for each resident within 48 hours of admission. -The baseline care plan includes instructions needed to provide effective, person-centered care of the resident that meet professional standards of quality care and must include the minimum healthcare information necessary to properly care for the resident including, but not limited to the following: --Initial goals based on admission orders and discussion with the resident/representative. --Physician orders. --Dietary orders. --Therapy services. --Social services. -The baseline care plan is used until the staff can conduct the comprehensive assessment and develop an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide continuity of resident care by not developing and implementing resident comprehensive care plans for one sampled resident (Resident #109) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Care Plans, Comprehensive Person-Centered policy, dated March 2022, showed: -A comprehensive care plan was developed for each resident. -The care plan was developed within seven days of the completion of the resident's required Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) and no more that 21 days after admission. -Each resident and/or their representative had the right to participate in care plan development. -Each care plan included: --Measurable objectives and time frames. --Description of services to be provided. --Resident's goals. 1. Review of the Resident #109's face sheet, undated, showed the resident admitted on [DATE] with the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician orders were changed and transcribed correctly when the physician agreed with the pharmacists review for changes for two sampled residents (Resident #40 and #29 ) out of 14 sampled residents. The facility census was 55 residents. 1. Review of Resident #40's Medication Regimen Review (MRR) by the pharmacist, dated 12/2/24, showed: -The resident had an order for Fluticasone 110 microgram (mcg) inhaler one puff every six hours as needed for shortness of breath. -The pharmacist documented that Fluticasone was not a rescue medication to be used as needed and that having it scheduled would decrease the inflammation and help with breathing. -The pharmacist documented that the usual dosage for Fluticasone was one to two inhalations twice a day and recommended that the Fluticasone order be changed from as needed to twice a day. -The resident's primary care physician marked that he/she agreed with the recommendation and wrote an order to change the order to two puffs twice a day. Review of the resident's Physician's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide an ongoing program of activities to meet the interests as well as the physical, mental, and psychosocial well-being for one sampled resident (Residents #109) out of 14 sampled residents. The facility census was 55 residents. A policy regarding resident activities was requested and not received. 1. Review of Resident #109's face sheet, undated, showed the resident was admitted to the facility 12/31/21 with the following diagnoses: -Muscle weakness. -Morbid (severely overweight) obesity. -Heart failure. Review of the facility activity log dated October 2024 showed: -On 10/8/24, 10/9/24, 10/16/24,10/17/24, 10/22/24, 10/23/24, 10/24/24,10/25/24, 10/28/24, and 10/31/24 the resident did not attend activities. Review of the facility activity log dated November 2024 showed: -On 11/5/224, 11/6/24, 11/8/24, 11/12/24, 11/14/24, 11/15/24, 11/18/24, 11/19/24, 11/21/24, 11/22/24, 11/26/24, 11/27/24, and 11/29/24 the resident did not attend activities. Review of the facility activity log dated December 2024 showed:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure skin and wound assessments were completed for residents who were at high risk for and had pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), failed to provide pressure ulcer treatments as prescribed by the physician, and failed to provide interventions to reduce pressure ulcers for two sampled residents, (Resident #3 and #39) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Wound Care Policy, dated 1/1/24, showed: -The purpose was to identify factors that placed the residents at risk for the development of pressure ulcers and to implement appropriate interventions to prevent the development of clinically avoidable wounds. -To promote healing of existing pressure ulcers. -Upon identification of the development of a wound, the wound assessment would have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to investigate a fall, failed to assess a resident after a fall, and failed to implement new interventions after a fall for one sampled resident (Resident #30) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's policy titled Accidents and Incidents - Investigating and Reporting, dated as revised July 2017, showed: -All accidents or incidents involving residents, employees, visitors, vendors, etc., occurring on the facility property shall be investigated and reported to the Administrator. -The nurse supervisor/charge nurse and/or the department director or supervisor shall promptly initiate and document investigation of the accident or incident. -The Report of Incident/Accident form shall include: --The date and time the accident or incident took place. --The nature of the injury/illness (bruise, fall, nausea, etc.). --The circumstances surrounding the accident or incident. --Where the accident or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess a resident who had a feeding tube (a medical device inserted into the stomach to provide nutrition when a person could not eat) by not checking placement of the feeding tube or checking for residual (withdrawing stomach contents from a feeding tube to determine how much formula was left after a feeding) before administering medications and a liquid feeding; failed to ensure documentation was completed when tube feeding was administered; and failed to ensure nursing staff had received education for taking care of a resident with a feeding tube for one sampled resident (Resident #3) out of 14 sampled residents. The facility census was 55 residents. Review of the facility's Enteral Nutrition (liquid nutrition for persons who could not eat) policy, dated November 2018, showed: -The nurse would have confirmed that the order for enteral nutrition was complete. -Complete orders would have included: --Tip placement. --Instructions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and implement interventions related to pain management for one sampled resident (Resident #9) who expressed pain during a wound care treatment out of 3 sampled residents. The facility census was 57 residents. Review of the facility's Wound Care and Pain Management Policy, dated 4/10/25, showed: -The purpose of the policy was to ensure wound care was delivered in a manner that minimized pain, promoted healing and enhanced the resident's comfort, dignity and quality of life. -All residents who received wound care had associated pain assessed, managed and documented as part of the wound care process. -Pain management was individualized, evidence-based and in accordance with the resident's care plan (a document the provides services designed to meet a resident's health or personal care needs). -Pain was assessed before, during, and after wound care procedures using the standardized pain scale (rates pain from zero to 10. Zero means…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure timely assistance was provided to two sampled residents (Residents #35 and #29) who were Medicaid pending (a person has applied for Medicaid, but had not yet been approved or denied benefits) out of four residents reviewed, in the procurement of Medicaid (a government program that provides health insurance for adults and children with limited income and resources) to assist with their expenses at the facility. The facility census was 55 residents. Review of the Medicaid Nursing Home Application- Helpful Information showed items often needed for Nursing Home Application include the following: -Bank Statements (any/all checking and Savings -Last 3 months to the current; -Life Insurance Policies (Cash Surrender Value & is the policy revocable or irrevocable -Stocks, Bonds, IRAs (Individual Retirement Accounts); -Funeral Burial Documents (Contract and irrevocable clause, if applicable); -Pension (verification Letter showing Gross wages and deductions); -Power of Attorney (POA) Guardian/Public Administrator Paperwork;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the narcotic (a class of drugs that produce insensibility or stupor due to their depressant effect of the central nervous system) medications were counted and signed by two nurses at the beginning and end of each shift, failed to ensure residents' narcotic medications were counted correctly for one supplemental resident (Resident #49), and failed to ensure narcotic medications were documented correctly when administered for one sampled resident (Resident #39) out of 15 sampled residents. The facility census was 55 residents. The facility narcotic drug count policy was requested and not received. 1. Review of The Controlled Substance Key Exchange Record, dated December 22, 2024 to December 31, 2024, with Licensed Practical Nurse (LPN) C showed: -There should have been two nurses signatures for two shifts per day. --Two nurses signatures for two shifts per day for seven days equaled 28 opportunities, which verified the narcotic count was correct. ---Nine out of 28 opportunities were blank. -The number of cards with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Medication Regimen Review (MRR) Pharmacy recommendations were followed and the Physician responded for two sampled residents (Residents #209, and #2) out of five residents sampled for medication review. The facility census was 55 residents. Review of the facility's Medication Regimen Reviews policy, dated as revised May 2019, showed: -The consultant pharmacist performed a MRR for every resident in the facility receiving medications. -MRR's were done upon admission and at least monthly. -Within 24 hours of the MRR, the consultant pharmacist provided a written report to the attending physicians for each resident identified as having non-life-threatening medication irregularity. -The MRR included the resident's name, the name of the medication, the identified irregularity and the pharmacist's recommendation. -The attending physician should document in the medical record that the irregularity was reviewed and what (if any) action was taken to address it. -The consultant pharmacist provided the Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents' medications that needed to be refrigerated were refrigerated, failed to ensure there were no loose pills in the medication cart, failed to ensure the temperature was checked daily for the medication refrigerator which stored the resident's prescribed medications, failed to ensure there was soap in the only soap dispenser in the medication room, and failed to ensure the only sink in the medication room was clean. The facility census was 55 residents. Review of the facility's Storage of Medications policy, dated November 2020, showed: -Drugs and biologicals used the the facility were to have been stored in locked compartments under proper temperature, light and humidity controls. -Only persons authorized to prepare and administer medications had access to locked medications. -The nursing staff was responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. 1. Observation on 1/27/25 at 9:15 A.M., with Licensed Practical Nurse (LPN) C of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-19 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the physician's orders pertaining to the diet texture were correct and followed, and failed to discontinue a diet order after the resident was reassessed for a change in diet texture for one sampled resident (Resident #30) out of 14 sampled residents. The facility census was 55 residents. 1. Review of Resident #30's admission Face Sheet showed the resident was admitted with the following diagnoses: -High blood pressure. -Hyperlipidemia (condition in which there are abnormally high levels of lipids (fats) in the blood). -Malignant neoplasm (an abnormal mass of tissue that forms when cells grow and divide uncontrollably. of unspecified site. Review of the resident's physician's orders, dated 5/8/24, showed a physician's order for a regular diet with a regular texture. Review of the resident's admission Minimum Data Set (MDS a federally mandated assessment tool completed by facility staff for care planning), dated 5/15/24, showed:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to account for one sampled resident (Resident #1) funds within 30 days of the resident's death and to return the funds to the designated family members out of three sampled residents. The facility census was 55 residents. Review of the facility's Resident Trust Policy and Procedures dated 3/23 showed: -The following must be adhered to by the resident trust clerk upon the death of a resident who received aid or assistance from the Department of Social Services: -The operator shall submit in writing on form MO [PHONE NUMBER] a complete accounting of the resident remaining personal funds. This must be submitted within 30 days from the date of the resident's death; and also included on this form should be the name and address of the resident's guardian, conservator, legal representative or fiduciary of the resident's estate. -None of the resident's funds shall be distributed or spent until the operator has fully complied, except funeral expenses may be paid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent the misappropriation of one sampled resident's (Resident #1) monies when Business Office Manager (BOM) A wrote a check in the amount of $7279.74 to him/herself from the resident trust account out of three sampled residents. The facility census was 55 residents. Review of the facility's Check Signing and Management Policy dated 8/23 showed: -All checks and orders for the payment of money greater than $5000.00 must be signed by 2 approved signers as designated by board resolution. -In no case may one of the signatures be the same as the payee. Review of the facility's Resident Trust Policy and Procedures dated 3/23 showed: -The following must be adhered to by the resident trust clerk upon the death of a resident who received aid or assistance from the Department of Social Services: -The operator shall submit in writing on form MO [PHONE NUMBER] a complete accounting of the resident remaining personal funds. This must be submitted within 30 days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-22 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care in a respectful and dignified manner when Certified Nursing Assistant A (CNA) forcefully pushed Resident #1 into his/her recliner out of three sampled residents. The facility census was 55 residents. On 4/22/24, the Administrator were notified of the past noncompliance (PNC) for an incident that occurred on 4/15/24. The facility administration had all staff in-serviced on abuse and neglect, customer services, resident rights and dignity. The deficiency was corrected on 4/15/24. Review of the facility policy titled Dignity, dated 2/2001 showed: -Residents are treated with dignity and respect at all times. -The facility culture supports dignity and respect for residents by honoring resident goals, choices preferences, values and beliefs. -Individual needs and preferences of the resident are identified through the assessment process. -When assisting with care, residents are supported in exercising their rights, such as: --Groomed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2024-02-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection control program that included tracking and trending of facility resident infections and to use proper hand hygiene between glove changes; to ensure perineal care was completed per facility policy to prevent Urinary Tract Infections(UTI) and placed soiled linen directly on floor for one sampled resident (Resident #7) out of three sampled residents. The facility census was 59 residents. 1. Review of the facilities policy Surveillance for Infections revised 9/2017 showed: -The Infection Preventionist (IP) will conduct ongoing surveillance for healthcare-associated infections and other epidemiologically significant infections that have substantial impact on potential resident outcome and that may require transmission-based precautions and other preventative interventions. -The purpose of the surveillance of infections is to identify both individual cases and trends of epidemiologically significant organisms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-13 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have an antibiotic stewardship program that addressed antibiotic use protocols and a system to monitor antibiotic use. The facility census was 59 residents. Review of the facility's policy Antibiotic Stewardship-Review and Surveillance of Antibiotic Use and Outcomes revised 12/2016 showed: -Antibiotic usage and outcome data will be collected and documented using a facility-approved antibiotic surveillance tracking form. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility-wide antibiotic stewardship. -As part of the facility antibiotic stewardship program, all clinical infections treated with antibiotic will undergo, review by the Infection Preventionist (IP), or designee. -The IP or designee, will review antibiotic utilization as part of the antibiotic stewardship program and identify specific situations that are not consistent with the appropriate use of antibiotics. 1. Review of the facility's 2/1/23-2/1/24 Antibiotic Stewardship Program (ASP)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-05 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that nursing staff had the appropriate competencies and skills sets to use a mechanical lift prior to use for two sampled residents (Resident #6 and #1) out of 16 sampled residents. This had the potential to effect any resident that required the use of a mechanical lift for transferring. The facility census was 55 residents. A copy of the facility's policy on staff training was requested and not received at time of exit. A copy of the facility's mechanical lift policy and procedure, as well as staff training policy, was requested but not received at time of exit. Review of the Food and Drug Administration's undated article titled Patient Lifts Safety Guide showed: -Staff were to receive training and practice before operating a lift. -Staff were to ensure all movable items were locked and stable before beginning to lift a resident. 1. Review of Resident #6's Care Plan, dated 4/6/23, showed he/she required two staff and the use of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-05 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit the Payroll Based Journal data (PBJ- a report that provides staffing dataset information submitted by nursing homes on a quarterly basis) for the last three quarters which had the potential to affect all residents. The facility census was 55 residents. Review of the facility's policy, dated October 2017, titled Reporting Direct-Care Staffing Information (PBJ) showed: -As of 7/1/16, the facility was to electronically report direct care staffing and census information to the Centers for Medicare and Medicaid (CMS) through the PBJ system. -Staffing information was to be collected daily and reported for each fiscal quarter no later than 45 days after the end of the reporting quarter. 1. Review of the facility's PBJ Quarter Three (2022) from 4/1/22-6/30/22 showed no data submitted for the quarter. Review of the facility's PBJ Quarter Four (2022) from 7/1/22-9/30/22 showed no data submitted for the quarter. Review of the facility's PBJ Quarter One (2023) from 10/1/22-12/31/22 showed no data submitted for the quarter.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-05 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure for a COVID-19 breakout by having two supplemental residents (Resident #4 and #40) share a bathroom out of seven supplemental residents; by not performing COVID-19 tests correctly for one sampled resident (Resident #19) and two supplemental residents (Resident #33 and #8) out if 16 sampled residents and seven supplemental residents; by placing used Personal Protective Equipment (PPE) outside of COVID-19 positive resident rooms which had the potential to affect all residents; and not notifying the families of two sampled COVID-19 positive residents (Resident #30 and #12); and failed to ensure handwashing was completed to prevent cross-contamination during wound care for one sampled resident (Resident #27) out of 16 sampled residents. The facility census was 55 residents. Review of the facility's policy titled Coronavirus Disease (COVID-19) - Infection Prevention and Control Measures dated September 2022…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-05 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a comprehensive care plan was developed and implemented for three sampled residents (Resident #19, Resident#6, and Resident #12) out of 16 sampled residents. The facility census was 55 residents. Review of the facility's policy, dated March 2022, titled Care Plans-Comprehensive Person-Centered showed: -A comprehensive care plan was to be developed within seven days of the completion of a significant change in status Minimum Data Set (MDS-a federally mandated tool used for care planning). -The comprehensive, person-centered care plan: --Includes measurable objectives and timeframes. --Describes he services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. --Includes the resident's stated goals upon admission and desired outcomes. --Builds on the resident's strength. --Reflects currently recognized standards of practice for problem area and conditions. -Assessments of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure bathing was completed per the resident's preference for three sampled residents (Resident #3 and #27) and one supplemental resident (Resident #36) who needed assistance or were dependent on staff for bathing, out of 16 sampled residents and eight supplemental residents. The facility census was 55 residents. Review of the facility's policy, dated 1/1/23, titled Safe Bathing and Showering Policy showed staff were to: -Offer each resident a shower at least twice a week. -Complete a bath sheet on every resident. 1. Review of Resident #3's face sheet showed he/she was admitted with the following diagnoses: -Major depressive disorder. -Pain. -Urinary Tract Infection (UTI). Review of the resident's care plan, last updated 11/28/22, showed: -One to two staff were required to assist the resident with activities of daily living. -Staff were to give the resident a bed bath if he/she refused a shower as it was traumatizing for him/her. -Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the low air loss mattress (an air mattress covered with tiny holes that are designed to let out air very slowly which helps keep the skin dry and [NAME] away any moisture) remained inflated and in working order for one sampled resident (Resident #28), who had pressure ulcers (damage to an area of the skin caused by constant pressure on the area) and to ensure the mattress settings were documented in the resident's medical record out of 16 sampled residents. The facility census was 55 residents. Review of the undated facility Low Air Loss Mattress policy and procedure showed: -A low air loss mattress will be provided for residents as ordered by the physician or indicated on the care plan. -Check low air loss mattress every 2 hours while doing care by placing hand under the resident's thighs. If the air mattress is deflated, increase the pressure of the pump. Report any pump malfunctions to the nursing supervisor. 1. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the facemask for a Continuous Positive Airway Pressure (CPAP)/Bilevel Positive Airway Pressure (BiPAP) (a machine that provides air at a consistent pressure level at all times (CPAP) or provides air at two different pressure levels, one for breathing in and one for breathing out (BiPap) and the mouthpiece for a nebulizer (a small machine that turns liquid medicine into a mist that can be easily inhaled) machine were kept covered when not in use for three sampled residents (Resident #27, #12, and #1) and two supplemental residents (Resident #25 and #53); and to update respiratory care interventions in the care plan for one sampled resident (Resident #27) out of 16 sampled residents. The facility census was 55 residents. Review of the facility's policy, dated 6/8/23, titled Oxygen Administration showed: -Staff were to replace nasal cannulas (a device used to deliver supplemental oxygen), oxygen tubing, and oxygen masks weekly. -Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-05 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a cold food (cucumber tomato salad) at or below a temperature of 41 ºF (degrees Fahrenheit) throughout the lunch meal service on 6/1/23 and to ensure the hot meal (a meatball sandwich) was served at a temperature of or close to 120 ºF when the meal was served to two sampled residents (Residents #16 and #39) who chose to eat in their rooms on 6/1/23. This practice potentially affected 54 residents who ate food from the kitchen. The facility census was 55 residents. 1. Observations on 6/1/23, showed: - At 10:01 A.M. Dietary Aide (DA) A finished slicing the cucumbers and tomatoes for the cucumber tomato salad. - At 10:05 A.M. the large bowl of cucumber/tomato salad was placed into a reach-in refrigerator. - At 11:06 A.M. a large bowl of the cucumber tomato salad was placed in a tub of ice outside of the refrigerator. - From 11:07 A.M. through 12:01 P.M. none of the Dietary Cooks nor the Dietary Aide checked the temperature of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have an authorization form signed by the Public Administrator (PA- a court appointed Personal Representative guardians and/or conservators for individuals who are unable to care for themselves or their property and in cases when there is no one else available to serve) for one sampled resident (Resident #2) and to have a legible authorization form for one sampled resident (Resident #1) out of four residents who were sampled for the purposes of reviewing the resident fund procedures at the facility. The facility census was 55 residents. 1. Review of Resident #2's resident fund paperwork showed: - Court Documents dated 2/8/16, from the local county circuit court, which stated the resident was appointed the Public Administrator as the guardian for the resident. - The above named guardian and conservator is authorized and empowered to perform the duties of guardian and to perform the duties of conservator as provided by law, under the supervision of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to list transactions for May 2023 on the ledger sheet of one sampled resident (Resident #1) out of four residents sampled for the purposes of reviewing the resident fund procedures at the facility. The facility census was 55 residents. 1. Review of the Resident #1's ledger sheet printed on 6/2/23 showed: -He/she had a balance of $6,890.67 on 5/4/23. - No transactions for the month of May 2023 were listed on the ledger sheet. During an interview on 6/5/23 at 9:04 A.M., the Business Office Manager (BOM) said he/she missed entering in the resident's transactions for 5/23, by failing to take out the payment for 5/3/23 and he/she took out two payments for 5/23 and 6/23, on 6/2/23.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify one sampled resident (Resident #1) and/or the resident's responsible parties, of the resident's resident fund balances remaining above $5,101.85 (the limit which should trigger a notification) for the months of 2/23, 3/23, 4/23 and 5/23. Four residents were sampled for the purposes of reviewing the resident fund procedures at the facility. The facility census was 55 residents. 1. Review of Resident #1's ledger sheet printed on 6/2/23 showed the following balances for the following months: - On 2/28/23, the resident's fund balance was $5,153.76. - On 3/7/23, the resident's fund balance was $5,399.76. - On 4/17/23, the resident's fund balance was $5,533.97. - On 5/4/23, the resident's fund balance was $6,890.67. Further review, showed the absence of notifications that the resident was within $200 of over the limit. During an interview on 6/5/23 at 8:47 A.M., the Business Office Manager (BOM) said he/she: - Did not know what the amount of the balance a resident had to have in order for notification to that resident or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-05 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate assessment and monitoring for one sampled resident (Resident #42) who utilized a seatbelt when sitting in his/her wheelchair out of 16 sampled residents. The facility census was 55 residents. Review of the facility's policy titled Identifying Involuntary Seclusion and Unauthorized Restraint: dated September 2022 showed: -Physical restraint is defined is defined as any manual method, physical, or mechanical device, equipment, or material that meets all of the following criteria: --Is attached or adjacent to a resident's body. --Cannot be easily removed by the resident (in the same manner as it was applied by the staff). --Restricts the resident's freedom of movement or normal access to his/her body. 1. Review of Resident #42's undated face sheet showed he/she admitted to the facility with the following diagnoses: -Other non-traumatic intracerebral hemorrhage (a subtype of stroke in which a hematoma is formed within the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete a thorough investigation of a resident's bruise of unknown origin and a left arm fracture to rule out abuse and neglect for one sampled resident (Resident #1) out of 16 sampled residents. The facility census was 55 residents. Review of the facility's policy, dated July 2017, titled Accidents and Incidents-Investigating and Reporting showed the following information was to be included in the investigation report: -The date and time the incident took place. -The nature of the injury. -The circumstances surrounding the accident or injury. -Where the accident or incident took place. -The names of witness and their account of the accident or injury. -The condition of the injured person, including their vitals (essential body functions, including heartbeat, breathing rate, temperature, and blood pressure). -Any corrective action taken. -Follow-up information. -Other pertinent data as necessary or required. 1. Review of Resident #1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the resident and/or responsible party were informed of and signed a bed hold for one sampled resident (Resident #28) out of 16 sampled residents. The facility census was 55 residents. A copy of the facility's Bed Hold policy was requested but not provided. 1. Review of Resident #28's Face sheet showed he/she was admitted on [DATE], with diagnoses including cognitive deficit, stroke, muscle wasting, urine retention, and pressure sores. Review of the resident's admission Minimum Data Set (MDS-a federally mandated assessment tool to be completed by facility staff for care planning) dated 12/18/22, showed the resident: -Had cognitive incapacitation and significant memory loss. -Needed extensive to total assistance with bed mobility, transfers, bathing, dressing and incontinence care and did not walk. -Had two unhealed pressure sores that were present upon admission. Review of the resident's discharge MDS dated [DATE], showed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-05 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete a significant change Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) assessment when the resident had a change in condition and was admitted to hospice services (a type of health care for end of life care) for two sampled residents (Resident #19 and Resident #6) out of 16 sampled residents. The facility census was 55 residents. Review of the facility's policy, dated March 2022, titled Comprehensive Assessments showed: -Staff were to complete a comprehensive assessment in accordance with criteria and timeframes established in the Resident Assessment Instrument (RAI) User Manual. -Staff were to complete a Significant Change in Status Assessment when it was determined that the resident met the significant change guidelines for major decline. 1. Review of Resident #19's face sheet showed he/she was readmitted to the facility on [DATE]. Review of the resident's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-05 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Preadmission Screening and Resident Review (PASARR) was completed for one sampled resident (Resident #9) out of 16 sampled residents. The facility census was 55 residents. A policy related to PASARR was requested and not received at the time of exit. 1. Review of Resident #9's face sheet showed he/she was admitted to the facility on [DATE] with the diagnosis of Down syndrome (a genetic disorder caused when abnormal cell division results in extra genetic material from chromosome 21). Review of the resident's Electronic Medical Record (EMR) a PASARR or DA-124 could not be found. A copy of the PASARR was requested on 5/31/23 from the Social Services Director (SSD). During an interview on 6/1/23 at 9:23 A.M. the Business Office Manager (BOM) said: -Upon admission to the facility a PASARR was not requested for the resident. -The only paperwork that was requested at the time was Pension Award letter. During an interview on 6/1/23 at 10:25 A.M. the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete thorough fall investigations per facility policy for two sampled residents (Resident #9 and #27) who had multiple falls out of 16 sampled residents. The facility census was 55 residents. Review of the facility's Fall and Fall Risk, Managing policy and procedure dated March 2018, showed: -The staff, with the input of the attending physician, will implement a resident-centered fall prevention plan to reduce the specific risk factor(s) of falls for each resident at risk or with a history of falls. -If a systematic evaluation of a resident's fall risk identifies several possible interventions, the staff may choose to prioritize interventions (i.e., to try one or a few at a time, rather than many at once). -Examples of initial approaches might include exercise and balance training, a rearrangement of room furniture, improving footwear, changing the lighting, etcetera. -If falling recurs despite initial interventions, staff will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection control practices were maintained during the placement of indwelling Foley catheter (a urinary bladder catheter inserted through urethra) drainage bag (catheter bag, a bag that hold drained urine) with bed in lowest position and placement under wheelchair for two sampled residents (Resident #2 and Resident #30) who was at risk for Urinary Tract Infections (UTI - an infection of one or more structures in the urinary system), failed to obtain an physician orders for indwelling catheter for one sampled resident (Resident #30) out of 16 sampled residents. The facility census was 55 residents. Review of the facility Indwelling Catheter Care Policy and Procedure dated 1/1/23 showed: -Keep the resident catheter bag of the floor at all times and in a dignity bag. -When bed lowered to lowest position, place a bath basin below the catheter bag to ensure not touching the floor. -While in a wheelchair, the drainage bag should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident monthly pharmacy drug regimen reviews were completed for four sampled residents (Resident's #6, #3, #12, and #13) out of 16 sampled residents. The facility census was 55 residents. A copy of the facility's Monthly Medication Review policy was requested and not received at time of exit. 1. Review of Resident #6's face sheet showed he/she was admitted [DATE] with the following diagnoses: -Pain. -Unspecified heart failure. -History of Urinary Tract Infection (UTI). -Major depressive disorder. -Other anxiety disorder. Record review of the monthly MMR from 6/2022 through 6/2023 showed: -No documentation of a review for July 2022. -No documentation of a review for August 2022. -No documentation of a review for September 2022. -No documentation of a review for November 2022. -No documentation of a review for December 2022. -No documentation of a review for April 2023. 2. Review of Resident #3's face sheet showed he/she was admitted [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure resident's controlled substance medication that had been prescribed by a physician were dated when they were opened and failed to ensure safe secure safe storage controlled substance medication and other resident medication which were in an unlocked and open door of one medication room out two and the medication refrigerator were left unlocked with Schedule Controlled substance medication in side. The facility census was 55 residents. Review of the product insert for Ativan (an antianxiety medication) revised June 2016 showed to discard opened bottle after 90 days. Review of the Facility Policy and Procedures for Medication Administration revised on 4/2019, showed when opening a multi-dose medication container, the date opened were to be recorded on the container. Review of the Facility Policy and Procedures for Medication Storage revised on 11/2022, showed: -All drug are stored in a locked secure compartment (storage area) under proper temperatures. -Nursing staff were responsible for ensuring safe and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-05 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure there was an air gap (a vertical space usually one inch or more between the end of a drainage pipe which creates a separation between the drainage pipe and the drainage hole in the ground) between a drainage pipe from the automated dishwasher and the drainage hole in the floor of the kitchen and to ensure the gasket (a material such as rubber or a part used to make the area between two pieces of a material resist the flow of fluid such as air or water) of one refrigerator was in good repair. The facility census was 55 residents. Review of the 2015 Uniform Plumbing Code Chapter 801.2 Air Gap or Air Break Required, showed: Indirect waste piping shall discharge into the building drainage system through an air gap or air break as set forth in this code. Where a drainage air gap is required by this code, the minimum vertical distance as measured from the lowest point of the indirect waste pipe or the fixture outlet to the flood-level rim of the receptor shall be not less than 1 inch in. 1. Observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-08-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff completed the annual tuberculosis (TB - a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, abnormal lung tissue and function) screening for one sampled resident (Resident #19) and three supplemental residents (Residents #10, #22, and #24) out of five residents sampled for tuberculosis screening. The facility census was 30 residents. Review of the undated facility Screening Residents for Tuberculosis policy showed: -The facility will screen all residents for TB infection and disease. -Individuals identified with active TB disease shall be isolated from other residents and ancillary staff and transported to an appropriate care facility as soon as possible. -Screening New Admissions or Readmissions: --The admitting nurse will screen referrals for admission and readmission for information regarding exposure to or symptoms of TB. --If a potential resident has been exposed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-08-09 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the two Automatic External Defibrillator (AED) machines (a portable electronic device that automatically diagnoses the life-threatening heart rhythms) by not ensuring the AEDs were checked monthly, by not ensuring the battery/pads pack were not expired, by not ensuring the battery/pads pack had not been opened, and by not ensuring the staff knew where the AEDs were located, for two out of two sampled AED machines. The facility census was 30 residents. Record review of the facility's undated policy, AED - Care and Use of the Automatic External Defibrillator, showed: -During a sudden cardiac arrest event (the abrupt loss of heart function, breathing and consciousness), follow guidelines outlined in the procedure for Cardiopulmonary Resuscitation (CPR a lifesaving technique) and Basic Life support -The automatic external defibrillator would be used to try to restore normal cardiac rhythm when arrhythmia (an irregular or abnormal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff kept urinary catheter tubing (a sterile tube inserted into the urinary bladder to drain urine), drainage bag (a bag that is attached to the urinary catheter tubing) and privacy bag off (a cover to conceal the urine drainage from view) off the floor which has the potential to cause infection for two sampled residents (Resident #9 and #13) out of 13 sampled residents. The facility census was 30 residents. Catheter Care (Indwelling) guidelines dated March 2015 did not list any guidance for keeping the urinary drainage bag whether in or out of a privacy bag off of the floor. 1. Record review of Resident #9's admission Record showed he/she admitted to the facility on [DATE] with following diagnoses: -Neuromuscular dysfunction of bladder (a disorder of urinary bladder control due to damage to the spinal cord or to the nerves supplying the bladder). -Quadriplegia (paralysis of all four extremities and usually the trunk). Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-08-09 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pharmacy Medication Regimen Reviews with the pharmacist's recommendation notes were in the resident's medical record monthly for two sampled residents (Resident #1 and #20) out of 13 sampled residents. The facility census was 30 residents. Record review of the facility's undated Medication Regimen Reviews (MRR) Policy showed: -The Consultant Pharmacist reviews the medication regimen of each resident at least monthly. -The goal of the MRR is to promote positive outcomes while minimizing adverse consequences and potential risks associated with medication. -The MRR involves a thorough review of the resident's medical record to prevent, identify, report and resolve medication related problems, medication errors, and other irregularities. -Within 24 hours of the MRR, the Consultant Pharmacist provides a written report to the attending physicians for each resident identified as having a non-life-threatening medication irregularity and includes: the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2021-08-09 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to properly post daily staffing in a visible area for all staff, residents and visitors to see. This practice had the potential to affect all residents, employees and visitors to the facility. The facility census was 30 residents. Record review of the undated daily staffing sheets showed: -The daily staffing sheet should include: --The facility census (number of residents). --The number of Registered Nurses (RN), Licensed Practical Nurses (LPN), and Certified Nursing Assistants (CNA) on duty for each shift. 1. During an interview on 8/3/21 at 10:50 A.M. the Administrator said the daily staffing sheet was posted on the wall outside of the Director of Nursing's (DON) office, or on the board on the wall across from the nurses station. Observation on 8/3/21 at 10:53 A.M. showed no staffing sheet was posted outside of the DON's office or on the board across from the nurses station or any where else in the facility. During an interview on 8/3/21 at 10:53 A.M., the Administrator said: -The staffing sheet was usually…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$246,540 in federal fines across 21 penalties. 1 Medicare payment denial on record.

  • $134,345 — penalty dated 2025-02-19
  • $4,938 — penalty dated 2024-02-20
  • $4,938 — penalty dated 2024-02-12
  • $14,814 — penalty dated 2024-01-22
  • $4,938 — penalty dated 2024-01-08
  • $4,587 — penalty dated 2024-01-02
  • $13,762 — penalty dated 2023-12-11
  • $4,587 — penalty dated 2023-11-20
  • $4,587 — penalty dated 2023-11-13
  • $4,587 — penalty dated 2023-11-06
  • $4,587 — penalty dated 2023-10-30
  • $4,587 — penalty dated 2023-10-23
  • $4,587 — penalty dated 2023-10-17
  • $4,587 — penalty dated 2023-10-10
  • $4,587 — penalty dated 2023-10-02
  • $4,587 — penalty dated 2023-09-25
  • $4,587 — penalty dated 2023-09-18
  • $4,587 — penalty dated 2023-09-11
  • $4,587 — penalty dated 2023-09-05
  • $4,587 — penalty dated 2023-08-28
  • $4,587 — penalty dated 2023-08-21
  • Medicare payment denial — starting 2025-04-01 for 75 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to BLUE SKY BASIN, LLC — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.4-0.4 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 1 of 51.4-0.4 vs chain
The other 4 homes this chain runs (chain average 1.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
INDEPENDENCE OPCO HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2025
DKDP MISSOURI LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2025
DKYH MISSOURI LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 07/01/2025
BERGER, ELIOTIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
KLEINER, DAVIDIndividualINDIRECT OWNERSHIP INTERESTsince 07/01/2025
PERLOW, BERNARDIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2025
CICERO, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2025
O'GUIN, LAURAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/29/2025
SHORT, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/29/2025
BLUE SKY BASIN LLCOrganizationADP OF THE SNFsince 07/01/2025
BSB INDEPENDENCE REALTY, LLCOrganizationADP OF THE SNFsince 07/01/2025
COMPLIANCE CONSULTING GROUP LLCOrganizationADP OF THE SNFsince 07/01/2025
FORVIS MAZARS, LLPOrganizationADP OF THE SNFsince 07/01/2025
INDEPENDENCE REALTY HOLDINGS, LLCOrganizationADP OF THE SNFsince 07/01/2025
PRIME ADVISORY, LLCOrganizationADP OF THE SNFsince 07/01/2025
SAUL N FRIEDMAN & COMPANYOrganizationADP OF THE SNFsince 07/01/2025
SLOANS LAKE TRUSTOrganizationADP OF THE SNFsince 07/01/2025

CMS files one row per role, so the 22 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

11 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.8M
Net patient revenuemost recent cost report
-18.5%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 48%Medicare 2%Other / private 50%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$255per resident / day
operating cost
$7,748per month
≈ monthly operating cost
$215per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265456. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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