No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Rocky River Gardens Rehab And Nursing Ctr

4102 Rocky River Dr, Cleveland, OH 44135 · For profit - Limited Liability company · 120 certified beds · (216) 251-3300 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0603) — most recent Dec 2024Resident-funds citations (F0565, F0569)Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$68,068 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0603) — most recent Dec 2024
  • it has citations for mishandling residents’ money or property (F0565, F0569)
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $68,068 in federal fines (most recent 2024-10-23)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4367 Rocky River Dr Ste 600 · (734) 709-4689 · Call to confirm hours
Pharmacy
16803 Lorain Ave · (216) 252-3102 · Call to confirm hours
Grocery
17400 Lorain Ave · (216) 251-3456 · Call to confirm hours
Park
4168 W 150th St · (216) 621-9500 · Typically dawn to dusk
Place of worship
4260 Rocky River Dr · (216) 252-2348

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.3%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight12.4%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms30.2%30.1%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.6%3.2%3.3%better
Long-stay residents whose ability to walk worsened2.8%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication17.3%25.5%18.9%typical
Long-stay residents given the seasonal flu vaccine89.2%94.5%95.3%typical
Long-stay residents with pressure ulcers2.5%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control27.2%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.6%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine52.7%75.6%79.4%worse
Long-stay hospitalizations per 1,000 resident days2.201.731.67worse
Long-stay outpatient ER visits per 1,000 resident days1.181.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.0%U.S. median 10.7%
Went back to hospital
0.24U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.2–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.061.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.39
RN hours/ resident / day
1.03
LPN hours/ resident / day
1.78
Aide hours/ resident / day
3.21
Total nurse hours/ resident / day
0.16
RN hoursweekends
58.7%
Total nursing turnover
92.9%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 94.1 residents a day — about 78% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.21 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.78 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.77 hrs/resident/day on weekends vs 3.39 on weekdays — 18% thinner on weekends. RN hours go from 0.49 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2024-04-12)
12
at the previous standard inspection (2023-06-14)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 15 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-12-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on observation, closed record review, review of hospital records, review of a protective order, review of a police report, facility policy review and interview, the facility failed to provide adequate supervision and comprehensive individualized interventions to prevent an unauthorized leave of absence (LOA) for Resident #200, who was under adult protection services (APS) with a guardian and guardian directive which prohibited Resident #200's husband from taking the resident off facility premises or into his vehicle. This resulted in Immediate Jeopardy and actual harm/death beginning on [DATE] at approximately 6:00 P.M. when Resident #200's husband took the resident outside the facility and then left the facility grounds with the resident in his vehicle without staff knowledge. Resident #200 was found deceased by local police on [DATE] approximately 1.5 miles from the facility with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of the facility investigation, hospital record review, review of the facility root cause analysis, review of facility policy and interviews, the facility failed to provide adequate supervision and monitor WanderGuard (wearable device to help keep residents at risk of wandering safe) functioning for Resident #69, a resident with a history of exit seeking behavior to prevent elopement. This resulted in Immediate Jeopardy and the potential for serious harm, injury and/or death on 10/08/24 at approximately 7:44 P.M. when Resident #69 eloped from the facility without staff knowledge, through a smoking patio exit door and traveled from Ohio (OH) to Wisconsin (WI), under unknown circumstances. Resident #69 was not seen by facility staff for nearly three hours before he was discovered missing at approximately 10:30 P.M. Resident #69 was missing from the facility for over two days when he was found on 10/11/24 by a university police department on a college campus in WI,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-07-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review, video footage with audio review, emergency medical services (EMS) run sheet review, hospital record review, interviews, and review of the facility's Change in a Residents' Condition or Status policy and procedure and Abuse, Neglect, Exploitation and Misappropriation policy and procedure, the facility failed to provide adequate and necessary care and services to prevent neglect involving Resident #101. This resulted in Immediate Jeopardy, including actual harm and subsequent death beginning on [DATE] at 7:03 P.M. when an incident of neglect occurred when the facility failed to prevent a fall with injury (rib fracture), to ensure timely and appropriate treatment was provided immediately post fall, to timely identify an acute change in condition and obtain immediate medical care. Review of video footage with audio dated [DATE] timed 7:03 P.M. revealed Resident #101, who was dependent on staff for personal care including bed mobility, was lying naked on her right side at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-06-14 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, medical record review, admission agreement review, smoking policy review, review of the Secured Unit Agreement, and resident rights policy review, the facility failed to ensure residents were free from involuntary seclusion when cognitively intact residents were not afforded the opportunity to go outside without an escort of staff or interference. This resulted in actual psychosocial harm for two Residents (#57 and #252) were not allowed to freely go outside at will. This resulted in cognitively intact Resident #57 expressing wanting to leave the facility and was told by staff he could not leave. The resident was so distraught and resorted to physically removing the screen from his window, taking his wheeled walker and oxygen tank through the window, and leaving the facility to go to the store. Resident #252, who is cognitively intact and was assessed in activities as being very important to him to go outside to get fresh air when the weather was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-06-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy and procedure review and interview, the facility failed to provide Resident #30 adequate supervision and ensure proper footwear while ambulating to prevent a fall with injury. The facility also failed to complete a thorough fall investigation following the fall with injury. Actual harm occurred on 02/23/23 when Resident #30, who was severely cognitively impaired, at risk for falls and required (staff) supervision with ambulation fell while ambulating independently and sustained a fractured right clavicle and right hip requiring surgical intervention. This affected one (#30) of three residents reviewed for falls. The facility census was 103. Findings include: Review of Resident #30's medical record revealed an admission date of 05/06/22 and re-admission [DATE], with diagnoses including asthma, dementia, and congenital kyphosis unspecified region. Review of Resident #30's care plan dated 12/20/22 included Resident #30 had a self-care deficit related to dementia. Resident #30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure concerns related to Resident #90's care was addressed timely with resolution. This affected one resident (Resident #90) out of three residents reviewed for resident rights. Facility census was 87.Findings include:Review of the medical record for Resident #90 revealed an admission date of 09/22/25 and a discharge date of 04/07/26. Diagnoses included demyelinating disease of central nervous system, cognitive communication deficit, unspecified dementia, alcohol abuse, unspecified psychosis, visual hallucinations, mood affective disorder, and needs help with personal care.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #90 had intact cognition.Review of the incident reported dated 02/08/26 at 1:24 P.M. revealed Certified Nursing Assistant (CNA) #225 notified Licensed Practical Nurse (LPN) #261 resident had discoloration noted under her right eye and right side of face appeared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy the facility failed to ensure infection control practices were maintained during care for Resident #34 and #52. This had the potential to affect all residents in the facility. The facility census was 91. Findings included: 1.Record review for Resident #52 revealed an admission date of 11/22/25. Diagnosis included post-polio syndrome, hemiplegia, lymphedema, muscle weakness and need for assistants with personal care. Review of the admission Minimum Data Set (MDS) dated [DATE] revealed Resident #52 was cognitively intact. Resident #52 was dependent for toileting hygiene, bed mobility, and chair/bed to chair transfers. Resident #52 had two stage three pressure ulcer injuries that were present upon admission. Review of the physician orders for Resident #52 dated January 2026 revealed cleanse right hip with normal saline, dry, apply triad paste and dry dressing one time a day for wound care. Review of the care plan with date initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy, the facility failed to provide timely incontinence care for Resident #48 and #96, and failed to ensure Resident #18, #50, 64 and #87 received showers/bathing as scheduled. This affected six residents (Resident #18, #48, #50, #64, #87 and #96) of seven residents reviewed for assistance with activities of daily living (ADL). The facility census was 91.Findings included:1. Review of the closed medical record for Resident #96 revealed an admission date of 05/13/25 and a discharge date of 08/11/25. Diagnosis included spinal stenosis, muscle weakness, need for assistants with personal care, repeated falls, and schizoaffective disorder bipolar type. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #96 had no behaviors exhibited, was not on a toileting program, was always incontinent of urine and frequently incontinent of bowel. Resident #96 had no impairment of the upper or lower extremities, used a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the facility policy the facility failed to ensure medications were stored in a safe, secure manner. This had the potential to affect all 32 residents residing on the second floor excluding five residents (#3, #23, #40, #60 and #70) the facility identified as needing assistance with mobility, and 45 residents residing on the third floor excluding six residents ( #2, #41, #51, #52, #74, and #77) the facility identified as requiring assistance with mobility. The facility census was 91.Findings included:Observation on 01/08/26 at 8:15 A.M. revealed the Medication Cart located on the third floor, North hall was unlocked. Observation revealed no staff were visible, Resident #50 was sitting in a chair nearby and additional residents were observed in the halls. Observation on 01/08/26 at 8:20 A.M. revealed Licensed Practical Nurse (LPN) # 297 returned to the Medication cart. LPN #297 stated, Oh, I was just down the hall doing my blood sugars. LPN #297 verified the Medication cart was left unlocked when she stepped away to do blood sugars.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-14 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure water temperatures were maintained as required for 45 residents (Resident #1, #2, #6, #7, #9, #11, #13, #14, #15, #17, #18, #16, #24, #25, #29, #30, #31, #32, #33, #37, #41, #42, #44, #46, #47, #48, #49, #50, #51, #52, #53, #59, #61, #65, #71, #73, #74, #77, #81, #82, #83, #85, #88, #91, and #93) on the third floor and rooms were clean and maintained for Resident #7, #39 and #73. This affected 46 residents of 91 residents residing in the facility. The facility census was 91.Findings included: 1. Observation was conducted on 01/06/26 at 1:56 P.M. during an environmental tour with Maintenance Director (MD) #306 of MD #306 taking facility water temperatures using the facility thermometer on the resident occupied third floor. The water temperature in Resident #18 ' s bathroom sink reached 100 degrees Fahrenheit (F) after running for five minutes but then quickly dropped to 62 degrees. MD #306 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy revealed the facility failed to ensure interventions for fall prevention were in place for Resident #84 and #50. This affected two residents (#84 and #50) of three residents reviewed for falls. The facility census was 91.Findings included:1. Record review for Resident #84 revealed an admission date of 02/01/22. Diagnoses included unspecified dementia, cognitive communication deficit, need for assistance with personal care, abnormalities of gait and mobility, and muscle weakness. Review of the Annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #84 was moderately cognitively impaired. Resident #84 used a walker and wheelchair for mobility, was occasionally incontinent of urine and frequently incontinent of bowel, required supervision or touch assistance for toileting hygiene, bed mobility, chair/bed to chair transfer, walking 50 feet and making two turns, and propelling the wheelchair. Resident #84 has had falls…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and review of the facility policy, the facility failed to ensure accurate and complete documentation for Resident #50 and Resident #64. This affected two residents (#50 and #64) of eleven residents reviewed for records. The facility census was 91.Findings included: 1. Record review for Resident #64 revealed an admission date of 03/15/24. Diagnoses included chronic respiratory failure with hypoxia, muscle weakness, and need for assistance with personal care. Review of the census form included Res #64 was hospitalized on [DATE] and returned 10/17/25. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #64 was cognitively intact. Resident #64 used a wheelchair for mobility and was dependent for bathing/showers. Review of the care plan dated 07/18/24 revealed Resident #64 required staff assistants for bathing and showering. Interview on 01/07/26 at 10:37 A.M. with Resident #64 revealed, I been begging for a bath for three days, there ' s no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and review of the facility policy, the facility did not ensure appropriate monitoring of Resident #201's ability to urinate and/or signs of urinary discomfort after the removal of an indwelling urinary catheter (a hollow flexible tube that collects urine from the bladder and leads to a drainage bag). This finding affected one (Resident #201) of three residents reviewed for urinary catheters. The facility census was 97. Findings include: Review of Resident #201's medical record revealed the resident was admitted on [DATE] and discharged on 10/26/24 with diagnoses including acute kidney failure, benign prostatic hyperplasia without lower urinary tract symptoms, and lymphedema. Review of Resident #201's October 2024 physician orders revealed an order dated 10/13/24 to provide urinary catheter care every shift; an order dated 10/13/24 for a 16 French Foley catheter with a 10 milliliters (ml) balloon; an order dated 10/13/24 for the catheter to be changed as needed if leaking or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, review of video footage with audio and review of the facility's Resident Rights policy, the facility failed to ensure residents were treated with respect and dignity. This affected one of three residents observed for dignity during care, Resident #101. The facility census was 99. Findings include: Review of the closed medical records for Resident #101 revealed an admission date of [DATE] and a discharge and deceased date of [DATE]. Diagnoses included, right leg amputation, diabetes, chronic kidney disease and congestive heart failure. Review of the care plan dated [DATE] revealed Resident #101 required one person assist with bed mobility, toileting, transfers and personal hygiene. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #101 had intact cognition and required substantial/maximal assistance with toileting and was dependent with rolling, bathing and personal hygiene. Review of current physician orders for [DATE] revealed Resident #101 was ordered two persons…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-12 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview, and facility policy review the facility failed to keep medication in a secured environment, and failed to discard expired tuberculin solution. This had the potential to affect all 110 residents in the facility. The facility census was 110. Findings Include: 1. Observation on [DATE] at 11:15 A.M. revealed the second-floor medication room door was ajar and not latched completely allowing the door to be pushed open without the use of the door handle. The door handle was part of a code locking system with the number 7 button stuck enabling the door to be unlocked. Observation on [DATE] at 11:20 A.M. revealed the third-floor medication room door was closed but not locked. By turning the door handle it opened the door without having to enter the code to unlock the door. Observation on [DATE] at 3:26 P.M. revealed State Tested Nursing Assistant (STNA) #418 opening the door of the third-floor medication room and entering without having a nurse as an escort into the medication room. STNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · F2024-04-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to ensure foods were labeled, dated and not retained when expired. This had the potential to affect 106 residents receiving food from the facility's kitchen as four residents (Residents #19, #41, #74 and #103) were ordered nothing-by-mouth (NPO). The facility census was 110. Findings include: Observation of the facility's nourishment refrigerators on 04/09/24 starting at 9:51 A.M. with Food Service Director (FSD) #440 revealed the following: • In the first floor resident refrigerator, there were two expired yogurts dated 03/23/24, two expired yogurts dated 03/26/24 and a half-gallon of milk dated 04/04/24. • In the second floor resident refrigerator, there was an unidentified pink substance on the inside base of the refrigerator and there was frozen popsicle material on the inside base of the freezer. • In the third floor resident refrigerator, there were two containers labeled with Resident #85's room number on it but no date. Interviews with FSD #440 verified the above findings at the time of observation. FSD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure resident funds were disbursed as required and in a timely manner after death. This affected one resident (Resident #120) of five residents reviewed for resident funds. The facility census was 110. Findings include: Review of Resident #120's medical record revealed an admission date of [DATE] and diagnoses including paranoid schizophrenia, unspecified psychosis, major depressive disorder, schizophrenia unspecified, unspecified severe protein-calorie malnutrition, psychotic disorder with hallucinations due to known physiological condition and history of COVID-19. Review of a Minimum Data Set (MDS) 3.0 dated [DATE] revealed Resident #120 expired in the facility. Review of a nurses' note dated [DATE] revealed Resident #120 expired in the facility. Review of Resident #120's resident fund statement revealed as of [DATE], Resident #120 had an ending balance of $1069.28. There was no evidence of final disbursal for review. Interview on [DATE] at 4:25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a significant change Minimum Data Set (MDS) 3.0 assessment was completed for Resident #14. This affected one resident (#14) of 25 residents reviewed for MDS assessments. The facility census was 110. Findings include: Review of the medical record revealed Resident #14 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbance, diabetes, high blood pressure, anxiety, and depression. Review of the physician orders for Resident #14 revealed the resident was admitted to hospice services on 02/20/24 for dementia with behavioral disturbance. Review of the comprehensive annual MDS 3.0 assessment, dated 03/11/24 for Resident #14 under Section J, Health Conditions, revealed the resident was severely cognitively impaired and did not have a life expectancy of less than six months but was receiving hospice services. Interview with MDS Registered Nurse (RN) #540 on 04/12/24 at 11:50 A.M. confirmed Resident #14 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately complete [NAME] Data Set (MDS) assessments for Resident #5, #14 and #90. This affected three residents (Residents #5, #14, and #90) out of 25 residents reviewed for accurate [NAME] Data Set (MDS) assessments. The facility census was 110. Findings Include: 1. A record review of Resident #5's medical record revealed Resident #5 was admitted to the facility on [DATE] with the diagnoses including high blood pressure, Chronic Obstructive Pulmonary Disease (COPD), history of falls with multiple fractures of the lumbar vertebrae, thoracic vertebrae, and skull. Resident #5 required assistance from staff, was cognitively intact and ambulated with a front wheeled walker and stand by assist of staff. Review of Resident #5's signed physician orders for the month of April 2024 revealed orders including fall floor mat to right side of the bed dated 01/21/24, bed in the lowest position dated 01/21/24, and bed against the wall dated 01/21/24.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview the facility failed to ensure a skin assessment upon admission was timely obtained for the accurate initial assessment of skin impairment for Resident #11. This affected one resident (Resident #11) out of four residents reviewed for pressure ulcers. The facility census was 110. Findings Include: A record review for Resident #11 revealed Resident #11 was admitted to the facility on [DATE] with diagnoses including chronic kidney disease, heart failure, peripheral vascular disease (PVD), and Alzheimer's disease. Resident #11 had intact cognition and requires assistance from staff for personal hygiene cares, dressing, and transfers. Review of Resident #11's baseline care plan dated 02/02/24 revealed interventions including use of pressure reducing mattress, pressure reducing cushion in wheelchair, encourage use of appropriate footwear while out of bed, and assess/monitor skin for impairments. A review of Resident #11's admission assessment dated [DATE] revealed Resident #11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of policy and procedure, the facility failed to ensure pharmacy recommendations were timely addressed for Resident #90 and #109. This affected two residents (#90 and #109) of five residents reviewed for unnecessary medications. The facility census was 110. Findings include: 1. Review of the medical record for Resident #90 revealed an admission date of 06/24/21. Diagnoses included Alzheimer's disease, dementia with behavioral disturbance, and post-traumatic stress disorder (PTSD). Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #90 had impaired cognition. Review of the pharmacy recommendation for Resident #90 dated 10/31/23 was for Divalproex (anticonvulsant) 250 milligrams (mg) twice a day. The pharmacy recommendation documented questioning if a gradual dose reduction (GDR) could be attempted at this time to verify this resident was on the lowest possible dose? If no, please indicate response below. There was a list of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess and monitor the use of a necessary antipsychotic medication. This affected one resident (Resident #10) out of five residents reviewed for unnecessary medications. The facility census was 110. Findings Include: Observation on 04/10/24 at 10:15 A.M. revealed Resident #10 resting quietly in bed. Further observations on 04/11/24 at 2:25 P.M. and on 04/12/24 at 11:25 A.M. revealed Resident #10 resting quietly in bed with no behaviors observed. A review of Resident #10's medical record revealed Resident #10 was admitted to the facility on [DATE] with the following diagnoses including Chronic Obstructive Pulmonary Disease (COPD), heart failure, high blood pressure, and Alzheimer's Disease. Resident #10 had impaired cognition and was dependent on staff for all personal hygiene cares, transfers and dressing. Review of Resident #10's signed physician orders dated 04/01/24 revealed an order dated 12/25/23 for the use of antipsychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-12 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a medication administration error rate of less than 5%. The facility had 37 opportunities for medication error with two medication errors occurring resulting in a medication error rate of 5.41%. This affected one resident (Resident #46) out of four residents observed for medication administration. The facility census was 110. Findings Include: Medication administration observation on 04/11/24 at 7:25 A.M. revealed Licensed Practical Nurse (LPN) #476 preparing morning medication for Resident #46. LPN #476 placed the tablets into a medication pouch to be crushed and poured into a medication cup. LPN #476 took a soft gel capsule of Omega 3 Fish Oil and placed it in a separate pouch to crush and pour the liquid into the medication cup. The soft gel was crushed with a small amount of the liquid being poured into the medication cup. LPN #476 then took a soft gel capsule of B Vitamin Complex and placed it in a separate pouch to crush and pour the liquid into the medication cup. The soft gel was crushed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of policy and procedure, the facility failed to ensure accurate documentation of a resident's weight in the medical record. This affected one resident (#107) of three residents (#41, #114, and #107) reviewed for nutrition. The facility census was 110. Findings include: Review of the medical record for Resident #107 revealed an admission date of 08/23/23. Diagnoses included chronic kidney disease, diabetes mellitus with diabetic nephropathy, protein-calorie malnutrition, and dementia with behavioral disturbance. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #107 had impaired cognition, weighed 175 pounds (lbs.), had no significant weight changes, and did not receive a specialized diet. Review of the weights and vitals summary for Resident #107 revealed: • 08/23/23 174.4 lbs. on standup scale • 10/01/23 172.3 lbs. on standup scale • 12/15/23 176.2 lbs. while in wheelchair • 01/17/24 175.2 lbs. on standup scale • 02/08/24 174.7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-15 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of a company price quote document, the facility failed to maintain the parking lot in a safe manner. This had the potential to affect all 110 residents residing in the facility. The facility census was 110. Findings include: Observation of the front and back parking lots of the facility on 12/15/23 between approximately 8:30 A.M. and 9:30 A.M. revealed several potholes and significantly damaged pavement in both parking lots. Observation of the front side portion of the parking lot revealed an area measuring 27 feet and four (4) inches long by 13 feet and eight (8) inches wide near a storm drain that had multiple sunken areas with standing water and areas of cracked pavement. Additional observation of the front side parking lot revealed a pothole measuring approximately 26.5 inches long by 22.5 inches wide by approximately three (3) inches deep down to a pebble base, and an area of sunken and broken pavement measuring five (5) feet and 5 inches long by 34.5 inches wide. Observation of the back side parking lot revealed a pothole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure each resident's Gradual Dose reduction (GDR) recommendations from the pharmacist was followed up by their physician. This affected four (#3, #30, #24, and #69) of the five residents reviewed for unnecessary medications. The facility identified 31 residents on psychotropic medications. The facility census was 103. Findings include: 1. Record review for Resident #69 revealed an admission date of 03/31/20. Diagnosis included schizophrenia. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #69 was cognitively intact. Resident #69 had a diagnosis of schizophrenia and received antipsychotic medication. Review of the care plan dated 04/12/23 revealed Resident #69 used psychotropic medication related to schizophrenia. Interventions included to consult with the pharmacy, physician to consider dosage reduction when clinically appropriate at least quarterly. Review of the Consultant Pharmacist Recommendation to Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of policy, the facility failed to ensure a resident's advanced directives were accurately recorded throughout the medical record. This affected one (#35) of three residents reviewed for advance directives. The facility census was 103. Findings include: Record review for Resident #35 revealed an admission date of [DATE], with diagnoses including chronic obstructive pulmonary disease (COPD), and dementia, unspecified without behavioral disturbances. Record review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was severely cognitively impaired. Resident #35 required supervision of one-person physical assistants for bed mobility, transfers, ambulation, and toileting. The MDS included bathing itself did not occur. Resident #35 received hospice care. Review of the care plan dated [DATE] revealed Resident #35 received hospice care need due to the diagnosis of end stage COPD. Interventions included to allow patient or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, resident interviews and staff interviews, the facility failed to ensure care plans reflected resident needs. This affected three (#57, #14, and #252) of 32 resident records reviewed. The facility census was 103. Findings include: 1. Review of Resident #57 medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease (COPD), protein calorie malnutrition (PCM), muscle weakness, gait abnormalities, lack of coordination, and need for assistance for personal care. Review of Resident #57's physician orders revealed the resident was to have behaviors assessed every shift. Review of Resident #57's quarterly Minimum Data Set (MDS) assessment, dated 04/01/23, revealed the resident had intact cognition. Review of nurses notes for Resident #57 dated 05/18/23 at 9:27 P.M., revealed a temporary agreement was made with the Director of Nursing (DON) to move him to a first-floor room. This decision was made after the resident went to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, record review, and review of policy, the facility failed to provide bathing/showers for two dependent residents. This affected two (#35 and #73) of three residents reviewed for bathing/showers. The facility census was 103. Findings include: 1. Review of Resident #35's medical record revealed an admission date of 06/17/22. Diagnoses included chronic obstructive pulmonary disease (COPD), and dementia, unspecified without behavioral disturbances. Review of the care plan dated 07/15/22 revealed Resident #35 had an activity of daily living self-care performance deficit related to dementia. Interventions included assistants needed of one staff member for bathing/showering. The care plan dated 11/03/22 revealed Resident #35 received hospice care need due to the diagnosis of end stage COPD. Interventions included Hospice staff to visit and provide care, assistance, and/or evaluation in addition to facility staff. Review of the quarterly Minimum Data Set (MDS) assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff interviews, and policy review, the facility failed to timely assess newly identified skin areas and seek new treatment. This affected one (#80) of two residents reviewed for pressure ulcers. The facility identified four residents with pressure ulcers. The facility census was 103. Findings include: Review of the medical record for Resident #80 revealed an initial admission date of 05/10/22 and a recent readmission on [DATE]. Diagnoses included but were not limited to unspecified hydro nephrosis, neuromuscular dysfunction of bladder, unspecified severe protein-calorie malnutrition, anoxic brain damage, dysphagia, need for assistance with personal care, and quadriplegia. Review of 04/15/23 quarterly Minimum Data Set (MDS) assessment for Resident #80 revealed severe cognitive impairment. Resident #80 was noted to need extensive assist of one for bed mobility, locomotion on and off the unit, dressing, eating, toileting, and personal hygiene. Resident #80 was noted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, record review, and review of policy, the facility failed to ensure monthly and weekly weights were completed and monitored for residents. This affected two (#73 and #3) of three residents reviewed for weight loss. The facility census was 103. Findings include: 1. Review of Resident #73's medical record revealed an admission date of 07/22/20 and a readmission date of 02/24/23. Resident #73's diagnoses included catatonic schizophrenia, psychotic disorder with delusions due to known physiological condition, severe protein-calorie malnutrition and immune effector cell-associated neurotoxicity syndrome, grade unspecified (neuropsychiatric syndrome that can occur following administration of certain types of immunotherapies). Review of Resident #73's care plan dated 07/27/20 and revised 06/01/23 included Resident #73 was at risk for impaired nutritional status related to mental status, medical diagnosis of hypertension, malnutrition and vitamin B deficiency, shellfish allergy and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of policy, the facility failed to ensure physician orders included the time frame intravenous fluids were to be administered and the percentage of the solution to be administered. This affected one resident (#73) of three residents reviewed for physician orders. The census was 103. Findings include: Review of Resident #73's medical record revealed an admission date of 07/22/20 and a readmission date of 02/24/23. Resident #73's diagnoses included catatonic schizophrenia, psychotic disorder with delusions due to known physiological condition, and immune effector cell-associated neurotoxicity syndrome, grade unspecified (neuropsychiatric syndrome that can occur following administration of certain types of immunotherapies). Review of Resident #73's physician orders dated 10/06/22 at 2:00 P.M., revealed per a telephone order from the Nurse Practitioner to insert a peripheral intravenous (IV), insert midline, two liters normal saline bolus. The order did not specify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interview, and policy review, the facility failed to ensure a licensed pharmacist completed monthly medication review (MMR). This affected two (#14 and #69) of the five residents reviewed for unnecessary medications. The facility census was 103. Findings include: 1. Review of Resident #14's medical record revealed an admission date of 07/01/19, with diagnoses including: hemiplegia, hemiparesis, non-traumatic intracerebral hemorrhage affecting left dominant side, cerebral infarction, dysphagia following cerebral infarction, cognitive communication deficit, speech disturbance, major depressive disorder, and chronic kidney disease. Review of Residents #14's medical record from June 2022 through May 2023 revealed no evidence of monthly pharmacy reviews being completed. 2. Review for Resident #69's medical record revealed an admission date of 03/31/20, with diagnoses including: paraplegia, muscle weakness, major depressive disorder, and generalized anxiety. Review of Residents #69's medical record from April 2023 through May 2023 revealed no evidence of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, hospice staff interviews and staff interview, the facility failed to coordinate care with hospice services in providing care for residents. This affected two (#35 and #80) of three residents reviewed who received hospice services. The facility census was 103. Findings include: 1.Record review for Resident #35 revealed an admission date of 06/17/22. Diagnosis included chronic obstructive pulmonary disease (COPD), and dementia, unspecified without behavioral disturbances. Record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #35 was severely cognitively impaired. Resident #35 received hospice care. Record review of the care plan dated 07/15/22 revealed Resident #35 had an activity of daily living self care performance deficit related to dementia. Interventions included assistants needed of one staff member for bathing/showering. The care plan dated 11/03/22 revealed Resident #35 received hospice care need due to the diagnosis of end stage COPD. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, record review, and review of policy, the facility failed to maintain infection control practiced during a wound dressing change. This affected one (#80) of two residents observed during wound dressing changes. The facility census was 103. Findings include: Record review for Resident #80 revealed and admission date of 05/10/22, with diagnoses including anoxic brain damage, cognitive communication deficit, need for assistants with personal care, and hemiplegia and hemiparesis. Review of the quarterly Minimum Data Set, dated [DATE] revealed Resident #80 was severely cognitively impaired. Resident #80 was at risk for pressure ulcers and had two stage four pressure ulcers. Review of the care plan for Resident #80 dated 06/01/23 revealed Resident #80 had a pressure ulcer or potential for a pressure ulcer developing related to decreased mobility. Interventions included to administer treatment as ordered. Record review of the physician order dated 06/07/23 revealed an order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-12-05 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure comprehensive assessments were accurate. This finding affected four (Residents #7, Resident #21, Resident #40 and Resident #103) of seven resident records reviewed for Pre-admission Screen - Resident Review (PAS-RR). The facility census was 99. Findings include: 1. Review of Resident #7's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including major depressive disorder, schizophrenia, disease of pancreas and disease of biliary ducts. Review of Resident #7's medical record revealed the Minimum Data Set (MDS) 3.0 assessment, dated 07/15/19, revealed Section A did not indicate a mental illness as identified by Ohio Mental Health and Addiction Services. 2. Review of Resident #21's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including schizoaffective disorder, unspecified psychosis, major depressive disorder and anxiety. Review of Resident #21's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-12-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy review and staff interviews, the facility failed to ensure timely disposition of unused medications. This affected one of three medication storage rooms in the facility. The census was 99. Findings include: Observation of the medication storage room on the second floor was completed on 12/03/19 at 2:42 P.M. with Registered Nurse (RN) #207. The observation revealed there were two large boxes sitting on the floor with medication cards full of discontinued resident medications, none of which were identified as controlled substances. The observation revealed the medications were from a pharmacy the facility used to utilize. RN #207 confirmed discontinued medications should disposed of and documented. RN #207 confirmed the facility switched pharmacies on 09/03/19, and the medications should have been disposed of a long time ago. RN #207 was unable to identify who was responsible to ensure the destruction has occurred. Review of the facilities Discarding and Destroying Medications policy dated October 2014 was completed. The policy identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure dignity was maintained during medication administration. This effected one (Resident #50) of three Residents (#50, #54 and #60) residents observed for glucose testing and insulin administration. The facility census was 99. Findings include: During the lunch observation in the second floor dining room on 12/02/19 at 12:54 P.M. Resident #50 was approached by Licensed Practical Nurse (LPN) #255 for glucose testing. The resident was seated at the dining table with two other Residents (#54 and #60). The residents glucose level was tested. The nurse returned to the medication cart and returned to the resident at 1:03 P.M. with a filled syringe. The resident was instructed to lift her shirt for the injection. Resident #75 who had finished her meal and was wandering the dining room, stood behind Resident #50 with the front of her body almost touching the back of Resident #75's body. Resident #75 watched the administration of the insulin injection, making comments in Spanish of which surveyor did not understand.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review, resident and staff interviews, the facility failed to ensure one (Resident #96) of 16 residents whom were interviewed, had the right to self-administer medications. The facility census was 99. Findings include: Review of Resident #96's medical record identified admission to the facility occurred on 07/04/19. The quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] identified Resident #96 was cognitively intact and able to make her needs known. The record identified no completed assessments to evaluate Resident #96's ability to self-administer medications. The record identified no evidence Resident #96 was ever asked if she wished to self-administer medications. The record further identified Resident #96 was in the process of discharging from the facility and would be administering her own medications after discharge. Interview with Resident #96 occurred on 12/04/19 at 12:42 P.M. Resident #96 identified she was admitted from home and was self-administering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident and staff interviews, the facility failed to ensure two of three sampled residents (Resident #31 and #67) were provided interdisciplinary meetings (care conferences) quarterly with each assessment. The facility census is 99. Findings include: 1. Review of Resident #31's medical record identified admission to the facility occurred on 07/19/18 with medical diagnoses including paraplegia, insomnia, spinal cord injury and anxiety. The record identified a quarterly Minimum Data Set (MDS) 3.0 assessment was completed on 10/07/19. The record identified the most recent care plan meeting occurred on 08/19/19, at which time the resident signed acknowledging attendance. 2. Review of Resident #67's medical record identified admission occurred on 01/16/19 following a stroke. The record identified MDS 3.0 assessments were completed on 10/24/19 and 07/10/19, which identified she was cognitively intact. The record identified the most recent care plan meeting was conducted on 02/04/19, at which time the resident attended. Interview with Resident #67 occurred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interviews, the facility failed to ensure one (Resident #31) of five residents pharmacy recommendations were completed when approved by the physician. The facility census was 99. Findings include: Review of Resident #31's medical record identified admission to the facility occurred on 07/19/18 with medical diagnoses including paralysis, spinal cord injury, pressure ulcers and anxiety. The record identified Resident #31 was receiving two different Vitamin D supplements. The record confirmed the pharmacy reviewed Resident #31's medications on a monthly basis. The record identified on 08/18/19 the pharmacist made a recommendation to obtain a Vitamin D blood level. The physician reviewed and agreed with the recommendation made by the pharmacist. The record revealed no evidence the laboratory blood test was completed and/or ordered by the nursing staff. Interview with Licensed Practical Nurse (LPN) #208 occurred on 12/05/19 at 8:34 A.M. The interview confirmed Resident #31's pharmacy recommendation, which was approved by the physician on 08/18/19,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interviews, the facility failed to ensure laboratory testing was completed when ordered by a physician. This affected one (Resident #67) of five residents reviewed for unnecessary medications. The facility census was 99. Findings include: Review of Resident #67's medical record identified admission to the facility occurred on 01/16/19 following a stroke. Resident #67 had additional medical diagnoses including diabetes and anti-coagulant (blood thinning) medication use. The record identified a written paper physician order for dated 10/31/19 to complete guaiac of stool three times and a HgbA1c, which are laboratory tests to identify potential blood in the stool and long term blood glucose levels. The record revealed as of 12/04/19 only one stool guaiac had been completed and no HgbA1c as ordered. Interview with Unit Manager/Licensed Practical Nurse (LPN) #208 occurred on 12/04/19 at 1:19 P.M. The interview confirmed the staff had not completed the ordered HgbA1c and the stool guaiac's that were ordered on 10/31/19.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-12-05 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and staff interviews, the facility failed to ensure diagnostic testing was completed when ordered by a physician. This affected one (Resident #67) of five residents reviewed for unnecessary medications. The facility census was 99. Findings include: Review of Resident #67's medical record identified admission to the facility occurred on 01/16/19 following a stroke. Resident #67 had additional medical diagnoses including diabetes and history of breast cancer. The record identified a written paper physician order dated 10/31/19 to complete a mammogram. The medical record identified the mammogram had not been completed and/or set up as of 12/04/19. Interview with Unit Manager/Licensed Practical Nurse (LPN) #208 occurred on 12/04/19 at 1:19 P.M. The interview confirmed the staff had not completed or set-up Resident #67's mammogram following the 10/31/19 physician order.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-12-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to ensure infection control practice was maintained during blood glucose testing for Resident #60. This effected one of two (Residents #54 and #60) residents observed for glucose testing. The facility census was 99. Findings include: During the lunch observation in the second floor dining room on 12/02/19 at 1:05 P.M., Resident #54 was approached by Licensed Practical Nurse (LPN) #255 for glucose testing. The resident was seated at the dining table with two other Residents (#50 and #60). The residents glucose level was tested, and the lancet was disposed of in a plastic cup. LPN #255 then went around the table to Resident #60, prepped a lancet and without cleansing her hands and changing her gloves, grasped the residents finger in preparation of performing a glucose test. At this time the surveyor stopped the LPN informing her there was a break in infection control and she needed to cleanse her hands and re-glove before performing the glucose testing on Resident #60. The LPN responded oh yeah, verifying she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$68,068 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $17,068 — penalty dated 2024-10-23
  • $17,414 — penalty dated 2024-10-23
  • $33,586 — penalty dated 2024-07-22
  • Medicare payment denial — starting 2024-11-16 for 25 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GARDEN HEALTHCARE GROUP — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 51.2-0.2 vs chain
Quality measures 5 of 54.8+0.2 vs chain
The other 5 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CHICKIESTRONG ROCKY RIVER LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 09/01/2017
GARDEN CARE EL-DG HOLDINGS, LLCOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
BRAUNSTEIN BEARS 2016 TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
CHICKIESTRONG REAL ESTATE LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
EATERY CAPITAL LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
EATERY MANAGER LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
EATERY TRUSTOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
GARDEN OHIO OPERATING HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 09/01/2017
GARDEN OHIO OPERATING MANAGING MEMBER LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 09/01/2017
FEUER, SAMUELIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 09/01/2017
LESHKOWITZ, ELIIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNFsince 09/01/2017
BHIMANI, JAYANTILALIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/30/2016
HOLZHEIMER, BRIANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/13/2025
KATZ, LARRYIndividualADP OF THE SNFsince 09/01/2017

CMS files one row per role, so the 28 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.0M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
$763K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 26%Medicare 3%Other / private 71%

This home reported $763K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$297per resident / day
operating cost
$9,014per month
≈ monthly operating cost
$296per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365392. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-04-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next