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Continuing Healthcare Of Toledo

4420 South Avenue, Toledo, OH 43615 · For profit - Limited Liability company · 75 certified beds · (419) 531-4201 Medicare & Medicaid certified

Call the home — (419) 531-4201 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Aug 2019Resident-funds citation (F0569)2 actual-harm citations$21,598 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (61) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $21,598 in federal fines (most recent 2024-08-15)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3715 Airport Hwy, Toledo, OH 43615 · (419) 389-1444 · Call to confirm hours
Pharmacy
4755 South Ave · (419) 535-8435 · Call to confirm hours
Grocery
3841 Airport Hwy · (419) 382-9334 · Call to confirm hours
Park
4565 Hill Ave · Typically dawn to dusk
Place of worship
4460 South Ave · (419) 472-2126

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.4%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight13.9%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%0.4%2.0%typical for the state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms66.3%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.9%3.2%3.3%better
Long-stay residents whose ability to walk worsened7.8%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication17.1%25.5%18.9%typical
Long-stay residents given the seasonal flu vaccine87.7%94.5%95.3%typical
Long-stay residents with pressure ulcers8.7%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control27.2%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.6%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine83.8%75.6%79.4%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.31U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.99
LPN hours/ resident / day
1.79
Aide hours/ resident / day
3.23
Total nurse hours/ resident / day
0.45
RN hoursweekends
36.1%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 75 beds and averages 66.1 residents a day — about 88% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.23 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.31 on weekdays — 9% thinner on weekends. RN hours go from 0.45 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2024-08-15)
15
at the previous standard inspection (2022-08-02)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

61 citations, most serious first. The 12 most serious are shown; the remaining 49 are one tap away and print in full.

  • Actual harm · Gcited before2024-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and review of a facility policy, the facility failed to ensure interventions and treatments were implemented for a resident assessed at risk for pressure ulcers to prevent deterioration of an existing stage four pressure ulcer (full-thickness skin and tissue loss) and the development of additional pressure ulcers and failed to ensure pressure ulcer treatments were applied as ordered by the physician. Actual harm occurred to Resident #31 when the facility failed to initiate an alternative pressure relieving cushion or additional pressure reliving intervention to the resident's wheelchair after an existing cushion was damaged and removed and treatments were not administered as ordered. This resulted in Resident #31 developing two stage three in-house acquired pressure ulcers (full-thickness skin loss) with related worsening and drainage. This affected one (#31) of two sampled residents reviewed for pressure ulcer prevention and care in a facility census…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2019-08-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and review of a facility policy, the facility failed to remove a brace to the left lower extremity which was causing pressure to areas of the skin. This resulted in actual harm when Resident #43 had a brace applied to the left lower extremity, the facility staff never contacted the prescribing physician for directions for removing the device, the device was left in place for an extended period of time and Resident #43 developed three unstageable pressure ulcers on her left leg as a result. This affected one (#43) of three (#10, #38, #43) residents reviewed for pressure ulcers. The facility census was 53. Findings include: Medical record review revealed Resident #43 admitted to the facility on [DATE]. Diagnoses included heart failure, morbid obesity, muscle weakness, diabetes mellitus type two, and a fractured left tibia. Review of the quarterly Minimum Data Set assessment, dated 07/28/19, revealed Resident #43 was cognitively intact. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews, staff interviews, and review of facility policy, the facility failed to notify residents' representatives when they experienced a change in condition. This affected two (Residents #54 and #58) of three residents reviewed for notifications. The facility census was 60.Findings include:1. Review of the medical record for Resident #54 revealed she was admitted on [DATE] with diagnoses including acute kidney failure, asthma, cataracts, difficulty walking, obesity, unspecified psychosis, depression, fatty liver, symptomatic epilepsy, cognitive communication deficit, heart failure, stage three chronic kidney disease, hypertension, gastrointestinal hemorrhage, and obstructive sleep apnea.Review of the quarterly Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #54 experienced mild cognitive impairment and did not display any behaviors at the time of the assessment. She utilized a walker and a manual wheelchair and required maximal assistance with transfers. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record reviews, observations, staff interviews, and review of facility policy, the facility failed to ensure respiratory equipment was maintained and stored in a sanitary manner. This affected two (Residents #54 and #58) of two residents reviewed for respiratory equipment. The facility census was 60.Findings include:1. Review of the medical record for Resident #54 revealed she was admitted on [DATE] with diagnoses including acute kidney failure, asthma, cataracts, difficulty walking, obesity, unspecified psychosis, depression, fatty liver, symptomatic epilepsy, cognitive communication deficit, heart failure, stage three chronic kidney disease, hypertension, gastrointestinal hemorrhage, and obstructive sleep apnea.Review of the quarterly Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #54 experienced mild cognitive impairment and did not display any behaviors at the time of the assessment. She utilized a walker and a manual wheelchair and required maximal assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interviews, and review of facility policy, the facility failed to ensure medication was administered and stored in a secure manner. This affected one (Resident #58) of one resident reviewed for medication administration and storage. The facility census was 60.Findings include:Review of the medical record for Resident #58 revealed she was admitted on [DATE] with diagnoses including depression, anxiety, rheumatoid arthritis, osteoarthritis, hyperlipidemia and chronic obstructive pulmonary disease (COPD).Review of the quarterly Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #58 experienced mild cognitive impairment and did not display any behaviors nor refusals of care at the time of the assessment. She utilized a manual wheelchair, was dependent for transfers, and was independently mobile. Resident #58 required moderate assistance with activities of daily living.Observation on 04/29/26 at 11:35 A.M. of the bedside table in Resident #58's room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, and facility policy review, the facility failed to ensure residents received timely incontinence care. This affected one resident (#62) of three residents reviewed for incontinence. This had the potential to affect 39 residents who the facility identified as incontinent. The facility census was 70. Findings include: Review of Resident #62's medical record revealed an admission date of 12/12/24. Diagnoses included metabolic encephalopathy, unspecified protein-calorie malnutrition, insomnia, hypertensive heart disease with heart failure, and hypertension. Review of Resident #62's care plan dated 09/22/25 revealed Resident #62 had functional bladder incontinence and required peri-care to be completed with each incontinence episode. Review of Resident #62's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #62 had severe cognitive impairment and was dependent for toileting and showers. Furthermore, Resident #62 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-30 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, resident interview, staff interview, and policy review, the facility failed to ensure resident water cups were clean and free from mold. The facility also failed to ensure there were no strong odors of urine in the facility. This affected one resident (#62) of four residents reviewed for a safe, clean environment. The facility census was 70. Findings include: Review of Resident #62's medical record revealed an admission date of 12/12/24. Diagnoses included metabolic encephalopathy, unspecified protein-calorie malnutrition, insomnia, hypertensive heart disease with heart failure, and hypertension. Review of Resident #62's care plan dated 09/22/25 revealed Resident #62 had functional bladder incontinence and required peri-care to be completed with each incontinence episode. Review of Resident #62's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #62 had severe cognitive impairment and was dependent for toileting and showers. Furthermore, Resident #62…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview and facility policy review, the facility failed to maintain and monitor a resident's urinary catheter system. This affected one (#1) of two residents reviewed for a urinary catheter. The facility identified two residents (#1 and #3) with an indwelling urinary catheter. The facility census was 61. Review of the medical record revealed Resident #1 admitted to the facility on [DATE] with diagnoses including, quadriplegia, seizure disorder, mood disorder, neuromuscular dysfunction of bladder, protein calorie malnutrition, tracheostomy, gastrostomy, supra pubic catheter, urinary tract infection, and a tibia fracture. Review of the most current minimum data set assessment dated [DATE] revealed Resident #1 was cognitively intact and had no behaviors, had impaired range of motion to bilateral upper and lower extremities, was dependent on staff for the completion of activities of daily living including bed mobility, was incontinent of bowel, had a suprapubic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-30 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, test tray review, resident interview, staff interview, review of facility policy, and review of Food and Drug Administration (FDA) guidelines, the facility failed to ensure foods were served at a proper temperature and were palatable. This affected four residents (#32, #51, #54, and #62) of seven residents reviewed for food and had the potential to affect an additional 64 residents who received meals prepared by the kitchen. The facility identified Resident #66 as receiving no food from the kitchen. The facility census was 69. Findings included:Interview on 07/28/25 at 9:28 A.M. with Resident #62 revealed she eats all of her meals in her room and her meals were always cold when delivered and were typically not palatable. Interview on 07/28/25 at 9:30 A.M. with Resident #54 revealed she eats all of her meals in her room and while the quality of the food was acceptable, her meals were never warm when they were delivered to her. Interview on 07/28/25 at 9:39 A.M. with Certified Nursing Assistant (CNA) #201 revealed when resident food was delivered to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-07-30 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of a facility policy, the facility failed to provide a clean, well-maintained, and homelike environment. This had the potential to affect all 69 residents residing in the facility. Findings included: 1.) Observation on 07/28/25 at 9:14 A.M. of Resident #44's room revealed large spots on the floor by the resident bed, scuffs on the wall throughout the room, and two gouges on the floor each approximately three inches in diameter. Interview on 07/30/25 at 3:03 P.M. with the Administrator verified the large spots by the bed, scuff marks on the walls, and the two gouges on the floor. 2.) Observation on 07/28/25 at 10:03 A.M. of the common area in the 200-hall revealed dirt and debris coating the floor by the nurse's station. Interview on 07/30/25 at 3:03 P.M. with the Administrator verified the dirt and debris coating on the floor by the 200-hall nurse's station. 3.) Observation on 07/30/35 at 6:15 A.M. of the hall by four resident (#4, #5, #3, and #50) rooms revealed the wall to the left of Resident #50's rooms entry door was soiled with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of facility policy, the facility failed to ensure the physician was notified when the resident refused their anti-seizure medications. This affected one (Resident #10) of three residents reviewed for notification of change. Findings include: Review of the medical record for Resident #10 revealed an admission date of 05/25/25. Diagnoses included epilepsy. Review of the Medicare five-Day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 was cognitively intact. Review of Resident #10's physician order for July 2025 revealed an order for 1,000 milligrams (mg) of Keppra (a medication used to treat seizure disorders) to be administered orally (PO) twice a day (BID) for seizures. Review of the July 2025 medication administration record (MAR) for Resident #10 revealed on 07/19/25 Resident #10 refused her physician ordered dose of Keppra in the morning (AM) as well at bedtime (HS). On 07/20/25, Resident #10 refused her physician ordered dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and facility policy, the facility failed to ensure residents were provided with interventions to prevent skin breakdown in accordance with physician orders and nursing plans of care. This affected three (#1, #2, #3) of three sampled residents reviewed for skin integrity. Facility census was 69. Findings include: 1. Resident #1 admitted to the facility on [DATE] with diagnoses including, polyosteoarthritis, anemia, chronic fatigue, polyneuropathy, congestive heart failure, peripheral vascular disease, spondylosis, absence right leg above knee, and covid-19. According to the most current Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 had severe cognitive impairment, was dependent on staff for the completion of activities of daily living including bed mobility, always incontinent of bowel and bladder, and was at risk for pressure ulcer development with no skin breakdown. Review of nursing plans of care noted on 07/07/23 a care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · Dcited before2024-11-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff interview, the facility failed to ensure incontinence interventions were implemented in a timely manner and in accordance with nursing plans of care. This affected three (#1, #2, #3) of three sampled residents reviewed for incontinence care and treatment. Facility census was 69. Findings include: 1. Resident #1 admitted to the facility on [DATE] with diagnoses including, polyosteoarthritis, anemia, chronic fatigue, polyneuropathy, congestive heart failure, peripheral vascular disease, spondylosis, absence right leg above knee, and covid-19. According to the most current Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 with severe cognitive impairment, dependent on staff for the completion of activities of daily living including bed mobility, always incontinent of bowel and bladder, and at risk for pressure ulcer development with no skin breakdown. On 09/20/24, a Bladder Incontinence Data Collection Tool was completed and noted resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-15 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and review of the Certification and Survey Provider Enhanced Reporting system (CASPER) Report, the facility failed to have an effective quality assurance program to address repeated quality concerns identified during three consecutive annual surveys. This affected all 61 residents in the facility. The census was 61. Findings include: Review of the CASPER Report dated 08/02/24 revealed the facility received deficiencies for failing to provide activities of daily life (ADL) care to dependent residents during the annual surveys conducted in August 2019 and August 2022. 1. Review of the medical record for Resident #24, during the current annual survey, revealed an admission date of 05/28/24. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #24 had intact cognition and was dependent on staff for personal hygiene. Observations on 08/12/24 at 10:33 A.M., 08/13/24 at 3:57 P.M. and 08/14/24 at 3:20 P.M. revealed Resident #24's fingernails and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident and staff interview, and facility policy review, the facility failed to ensure the facility environment was maintained in a safe and sanitary manner. This affected five (#35, #36, #43, #46, and #47) of five residents reviewed for physical environment. The census was 61. Findings include: 1. Review of the medical record noted Resident #36 was admitted to the facility on [DATE] with the diagnoses including epilepsy, extended spectrum beta lactamase resistance, type II diabetes mellitus, hypertension, acute kidney failure, anxiety disorder, hypothyroidism, muscle wasting and atrophy, and dysphagia. Review of the current Minimum Data Set (MDS) assessment dated [DATE] assessed Resident #36 with moderately impaired cognition, and the resident required partial to moderate assist with activities of daily living including toileting, and was frequently incontinent of bowel and bladder. Observation on 08/12/24 at 11:15 A.M. noted Resident #36 room with a strong urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to ensure hand hygiene was practiced during meal service. This affected six (#24, #155, #160, #161, #162, and #154) of six residents observed during meal service. The facility census was 61. Findings include: Observation on 08/12/24 at 12:17 P.M. revealed a cart with lunch trays was delivered to the 300 hall. Observation on 08/12/24 at approximately 12:18 P.M. revealed Licensed Practical Nurse (LPN) #426 pushing Resident #40 in a wheelchair to the scale in the lounge. LPN #426 assisted Resident #40 by touching his sleeve while he stood on the scale and she obtained his weight. LPN #426 then assisted Resident #40 back into his wheelchair and pushed him back to his room. LPN #426 did not practice hand hygiene before opening the meal cart and removing Resident #24's meal tray. LPN #426 entered Resident #24's room, moved items from her overbed table, and set down Resident #24's meal on the table. Interview on 08/12/24 at 12:24 P.M. with LPN #426 confirmed she did not clean her hands after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, and staff interview, the facility failed to ensure Minimum Data Set (MDS) assessments were completed accurately. This affected two (#47 and #155) of 30 residents reviewed for MDS assessments. The facility census was 61. Findings include: 1. Review of the medical record for Resident #47 revealed an admission date of 06/30/22 with diagnoses of neoplasm of the brain and anxiety. Review of the annual MDS assessment dated [DATE] revealed Resident #47 had intact cognition and no functional limitations in range of motion to his upper extremity (shoulder, elbow, wrist, hand). Review of the physical therapy progress report and updated therapy plan dated 07/08/24 through 08/06/24 revealed Resident #47 was assessed on 07/07/24 and 07/08/24 and was found to have left shoulder range of motion from zero to 90 degrees, with standard range of motion defined as zero to 120 degrees. Interview and observation on 08/12/24 at 2:25 P.M. with Resident #47 revealed he had pain in his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation medical record review, resident interview, and staff interview, the facility failed to adequate ensure nail care was provided to residents dependent on staff for care. This affected two (#24 and #44) of three residents reviewed for assistance with activities of daily life (ADLs). The facility census was 61. Findings include: 1. Review of the medical record for Resident #24 revealed an admission date of 05/28/24 with diagnoses of type II diabetes mellitus and anxiety. Review of the modified admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #24 had intact cognition and was dependent for personal hygiene. Review of the current care plan for Resident #24 revealed she had an ADL self-care performance deficit. Interventions included checking nail length and trimming and cleaning on bath day and as necessary. Observation and interview on 08/12/24 at 10:33 A.M. with Resident #24 revealed the nails on her left hand were long and had dark debris under them. Resident #24 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, review of the medical record, review of a bowel protocol, and review of a facility policy, the facility failed to ensure wound dressings were completed per physician orders and failed to implement the facility bowel protocol as indicated. This affected one (#155) of two residents reviewed for wounds and two (#24 and #49) of two residents review for bowel movements. The facility census was 61. Findings include: 1. Review of the medical record for Resident #155 revealed an admission date of 07/26/24 with a diagnosis of a wound to the right forearm. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #155 had intact cognition. Review of a physician order dated 07/26/24 revealed wound care orders to wash Resident #155's right forearm with normal saline, pat dry, cover the wound bed with collagen, then place adaptic over collagen, cover with foam, and change daily and as needed to be completed every day shift and as needed for wound care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and review of the facility policy, the facility failed to ensure residents were adequately supervised while smoking and failed to ensure smoking materials were maintained in a safe manner. This affected two (#21 and #156) of two residents reviewed for smoking. The facility census was 61. Findings include: 1. Review of the medical record for Resident #21 revealed an admission date of 04/09/24 with diagnoses of bipolar disorder, dementia, and schizophrenia. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/19/24, revealed Resident #21 had impaired cognition. Review of the smoking safety screen document, dated 04/10/24, revealed Resident #21 required supervision while smoking. Observation on 08/13/24 at 10:43 A.M. revealed five residents in the smoking area, including Resident #21, and no facility staff. Resident #21 was smoking two cigarettes at the same time, with one in each hand. Resident #21 was sitting in a wheelchair wearing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure timely incontinence care and interventions were provided following an episode of urinary incontinence. This affected one (#36) of three residents reviewed for urinary tract infections in a facility census of 61. Findings include: Review of the medical record noted Resident #36 admitted to the facility on [DATE] with diagnoses including, epilepsy, extended spectrum beta lactamase resistance, type II diabetes mellitus, hypertension, acute kidney failure, anxiety disorder, hypothyroidism, muscle wasting and atrophy, and dysphagia. Review of the most current Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #36 was assessed with moderately impaired cognition, required partial to moderate assist with activities of daily living (ADLs) including toileting, and was frequently incontinent of bowel and bladder. Review of Resident #36's care plan revealed on 09/10/21 a nursing plan of care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, medical record review, and review of the facility policy, the facility failed to ensure enhanced barrier precautions (EBP) were followed during personal care and failed to ensure appropriate infection control procedures were practiced. This affected one (#24) of one residents reviewed for enhanced barrier precautions. The facility census was 61. Findings include: Review of the medical record for Resident #24 revealed an admission date of 05/28/24 with diagnoses of type II diabetes mellitus and anxiety. Review of the modified admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #24 had intact cognition and was always continent of bowel and bladder and was dependent for toileting and personal hygiene. Review of the current care plan for Resident #24 revealed she had an activities of daily living (ADL) self-care performance deficit and was dependent on staff for toileting and personal hygiene. Review of Resident #24's care plan dated 05/30/24, and current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review of vaccinations, staff interview, review of a facility policy, and review of the Centers for Disease Control and Prevention (CDC) website, the facility failed to offer COVID-19 booster vaccines for residents as indicated. This affected three (#12, #15, and #34) of five reviewed for COVID-19 vaccinations. The facility census was 61. Findings include: 1. Review of the medical record for Resident #12 revealed the last administration of COVID-19 vaccination was 08/19/22. Review of the immunization record for Resident #12 revealed no education or consent for acceptance or refusal of a COVID-19 booster vaccine following the administration in 2022. 2. Review of the medical record for Resident #15 revealed the last administration of COVID-19 vaccination was 08/19/22. Review of the immunization record for Resident #15 revealed no education or consent for acceptance or refusal of a COVID-19 booster vaccine following the administration in 2022. 3. Review of the medical record for Resident #34 revealed the last administration of COVID-19 vaccination was 08/19/22.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff interview, the facility failed to ensure the facility had an effective pest control program to promote an environment that was free from pests. This affected one (#36) of five residents reviewed for the environment. The census was 61. Findings include: Review of the medical record noted Resident #36 was admitted to the facility on [DATE] with diagnoses including, epilepsy, extended spectrum beta lactamase resistance, type II diabetes mellitus, hypertension, acute kidney failure, anxiety disorder, hypothyroidism, muscle wasting and atrophy, and dysphagia. Review of the most current Minimum Data Set (MDS) assessment dated [DATE] assessed Resident #36 with moderately impaired cognition, required partial to moderate assist with activities of daily living including toileting, and was frequently incontinent of bowel and bladder. Observation on 08/12/24 at 11:15 A.M. noted Resident #36's room with a lift pad (cloth chux) bed linen with 16 gnats on the surface with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-02 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interview, and policy review, the facility failed to maintain a homelike and clean environment for residents. This affected 20 resident rooms (#103, #109, #110, #111, #114, #115, #116, #117, #118, #119, #121, #122, #123, #125, #126, #127, #208, #210, #216, and #221) of 51 resident rooms. The facility census was 53. Findings included: 1. Observations on 07/25/22 at 10:41 A.M. of room [ROOM NUMBER] revealed the resident's bathroom door had an approximate three-inch round hole, the walls were scuffed and missing paint, and the floor strip between the bathroom and main area was missing. Observation on 07/25/22 at 11:10 A.M. of room [ROOM NUMBER] revealed the walls were scuffed with black marks along the floor and half-way up the wall. There were towels laying on top of the sheets on the resident's bed and the towels were stained with a dark brown oval area approximately 12 inches by five inches. The wall to the left of the bathroom had vinyl trim which was dirty and coming…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interview, the facility failed to ensure Resident #44 received showers per his preference. This affected one (Resident #44) of three residents reviewed for choices. The facility census was 53. Findings include: Review of Resident #44's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included type II diabetes mellitus, chronic obstructive pulmonary disease, and hypertension. Review of Resident #44's admission Minimum Data Set (MDS) 3.0 assessment, dated 06/17/22, revealed the resident was cognitively intact. Resident #44 was totally dependent on the assistance of one staff for bathing. Resident #44 did not refuse or resist care. Review of Resident #44's plan of care, dated 07/08/22, revealed the resident had an activities of daily living (ADL) self-care performance deficit due to limited mobility and dependent status. Interventions included the resident was totally dependent on staff to provide bath/shower two times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of resident funds, staff interview, and review of the facility's policy, the facility failed to ensure a resident's funds was returned to the estate within 30 days of the resident's death. This affected one (Resident #256) of three residents reviewed for funds. The facility census was 53. Findings include: Review of Resident #256's medical record revealed she expired in the facility on [DATE]. Review of Resident #256's Resident Fund Management Service authorization and agreement dated [DATE] revealed in th event of Resident #256's death, Resident #256 directs that any funds owed or advanced to Resident #256 by the facility prior to my death were to be paid to the facility with any remaining balance in the resident fund account to become part of my estate. Review of the facility's account statement dated [DATE] revealed Resident #256 had funds in the account totaling $3,829.25. Interview with Human Resource Manager #76 on [DATE] at 3:11 P.M. verified Resident #256's funds remained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure Resident 26's advance directive information was complete. This affected one (Resident #26) of nine residents reviewed for advanced directives. The facility census was 53. Findings include: Review of the medical record revealed Resident #26 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease and depression. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #26 was cognitively intact. Review of the physician's order dated [DATE] revealed Resident #26 had an order for Do Not Resuscitate Comfort Care (DNRCC) code status signifying cardiopulmonary resuscitative (CPR) measures were not to be conducted in case of cardiac or respiratory arrest. Review of Resident #26's paper medical record revealed a Do Not Resuscitate form dated [DATE]. The form indicated Do Not Resuscitate Comfort Care-Arrest (DNRCC-A) or DNRCC should be marked and neither code status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure bed hold notices were given to residents upon discharge to the hospital. This affected one (Resident #31) of two residents reviewed for hospitalization. The facility census was 53. Findings include: Review of Resident #31's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included type II diabetes mellitus, hepatitis b, chronic obstructive pulmonary disease, and congestive heart failure. Review of the census records for Resident #31 revealed the resident was discharged to a local hospital on [DATE] and returned to the facility on [DATE]. Resident #31 was discharged to the hospital again on 06/09/22 and returned to the facility on [DATE]. Review of both the electronic and hard charts revealed no evidence Resident #31 was given a bed hold notice for the discharges to the hospital on [DATE] and 06/09/22. Interview on 07/27/22 at 12:07 P.M. with the Administrator verified there was no evidence Resident #31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of the facility's policy, the facility failed to ensure Minimum Data Set (MDS) 3.0 assessments were completed accurately for Residents #25 and #57. This affected two (#25 and #57) of nineteen residents whose MDS assessments were reviewed. The facility census was 53. Findings include: 1. Review of the medical record for Resident #25 revealed an admission date of 09/03/20. Diagnoses included type II diabetes mellitus, depression, anxiety, respiratory failure, and heart failure. Review of Resident #25's physician orders dated 02/10/22 revealed an order for oxygen at four liters per minute via nasal cannula continuously. Review of the Treatment Administration Record (TAR) for July 2022 revealed Resident #25 received oxygen throughout the month per physician order. Review of the quarterly MDS assessment dated [DATE] and the significant change MDS assessment dated [DATE], revealed Resident #25 did not utilize oxygen. Interview on 07/27/22 at 12:27 P.M. with Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, and policy review, the facility failed to complete activities of daily living (ADL) for residents who required assistance on staff for assistance with bathing/showering. This affected two (#14 and #24) of three residents reviewed for ADLs. The facility identified 44 residents who required assistance from staff with bathing/showering. The facility census was 53. Findings include: 1. Review of Resident #14's medical record revealed an admission date of 08/29/19. Diagnoses included coronary artery disease, congestive heart failure, diabetes mellitus, chronic obstructive pulmonary disease, cerebral vascular accident, chronic kidney disease, and hemiplegia and hemiparesis of the right side. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed Resident #14 had a high cognitive function. He required a one person physical assist for bathing and personal hygiene. Review of the care plan revealed Resident #14 required total assistance by one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, staff interview, and policy review, the facility failed to administer medication as physician ordered resulting in medication errors exceeding five percent. There were five medication errors out of 29 medications opportunities or a medication error rate of 17.24%. This affected two (Residents #48 and #52) of six residents reviewed observed for medication administration. The facility census was 53. Findings include: 1. Review of Resident #48's medical record revealed an admission date of 06/17/19. Diagnoses included schizophrenia, epilepsy, diabetes mellitus, acute kidney failure, and paranoid personality disorder. Review of Resident #48's physician order dated 06/28/22 revealed an order for Risperdal (antipsychotic) one milligram (mg) to be administered by mouth two times a day for schizophrenia. An order dated 06/17/22 for sodium chloride (salt supplement) one gram was to be administered three times a day for muscle contractions. Review of Resident #48's Medication Administration Record (MAR) dated July 2022 revealed the medications were to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, observation of the medication cart, review of the facility's policy for medication storage, and review of insulin manufacturer instructions, the facility failed to ensure insulin products were marked with open dates. This affected two of the three medication carts observed for drug storage. This affected three residents (Residents #00, #22 and #29). The facility census was 53. Findings include: Observation of the medication cart on 07/28/22 at 10:25 A.M. revealed seven insulin pens with three of the insulin pens without an open date. Three vials of insulin, one insulin vial without an open date. Interview during this observation with Licensed Practical Nurse (LPN) #71 confirmed the insulin products, three insulin pens and one insulin vial were open and in use, but not marked with open dates for Residents #00, #22 and #29. LPN #71 stated an insulin product should be marked with an open date at the time it was initially opened for use and discarded after one month. Review of an undated facility policy titled Medication Storage confirmed medications shall be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-02 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure there was documentation of completion of physician's orders. This affected one (Resident #36) of nineteen residents review accuracy of medical records. The facility census was 53. Findings include: Review of Resident #36's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included acute chronic respiratory failure with hypoxia, tracheostomy, and disorder of the muscle. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #36 had problems with long- and short-term memory, difficulty communicating and was hard to understand. Resident #36 required total assistance with all care, included was oral care, tracheostomy care and suctioning. Review of the physician's order dated 03/28/22 revealed an order for Resident #36's head of bed to elevated at least thirty degrees. Review of Resident #36's treatment administration record for July 2022 revealed no evidence the head of the bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and review of the facility's policy, the facility failed to ensure proper infection control practices and procedures were in place when administering medications to residents. This affected three (Residents #37, #49 and #50) of 29 residents observed for medication administration. The facility census was 53. Findings include: Observations on 07/28/22 from 10:28 A.M. to 10:52 A.M. of medication administration completed by Licensed Practical Nurse (LPN) #71 revealed the following: • At 10:28 A.M. medications for Resident #49 were removed from pill cards by LPN #71. LPN #71 did not remove the pill cards from the drawer in the medication cart. LPN #71 pushed each pill from each of the pill cards with the right hand and caught each pill between the bare first finger and bare thumb of the left hand then placed each pill into the medication cup sitting on top of the medication cart. LPN #71 then walked with medication cup of pills into Resident #49's room, administered the medications to Resident #49 and walked back to the medication cart, unlocked the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-08-07 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of facility staffing schedules, staff interview and review of a facility policy, the facility failed to ensure they were adequately staffed when the facility failed to schedule a Registered Nurse (RN) for a minimum of eight consecutive hours, seven days a week. This had the potential to affect all 53 residents of the facility. Findings include: Review of facility staffing schedules revealed the facility did not have a RN scheduled for a minimum of eight consecutive hours on 07/04/19. Interview on 08/07/19 at 8:33 A.M., with the Medical Records (MR) #106, revealed she was responsible for the nursing staff scheduling, and confirmed the facility did not schedule a RN to work on 07/04/19. Interview on 08/07/19 at 9:20 A.M., with the Administrator confirmed the facility did not have a RN work for eight consecutive hours on 07/04/19. Review of the facility's undated policy titled Staffing Policy revealed the facility will provide sufficient nursing staff.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-08-07 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review, and staff interview, the facility failed to ensure two State Tested Nursing Assistants (STNAs)( #129 and #145) of five reveiwed received 12 hours of inservice education annually. This had the potential to affect all 53 residents of the facility. Findings include: 1. Review of STNA #129's personnel file revealed the STNA was hired on 01/24/04. There was no evidence the STNA received any inservice education from 01/2018 and 09/2018. The STNAs signature of attendance was noted on six inservice sign-in sheets between 10/2018 and 01/2019, for a total of 5.25 hours of inservice education in the STNA's employment year. 2. Review of STNA #145's personnel file revealed the STNA was hired on 06/18/79. There was no evidence the STNA received any inservice education between 06/2018 and 09/2018. STNA #145's signature of attendance was noted on 10 inservice sign-in sheets between 10/2018 and 06/2019, for a total of 10 hours of inservice education in the STNA's employment year. The Human Resource Manager (HRM) #119 was interviewed on 08/07/19 at 10:27 A.M., 12:20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-07 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, and review of facility policy, the facility failed to ensure residents were provided the opportunity to participate in the care planning process and have their care plans reviewed and revised for accuracy. This affected 14 (#2, #3, #14, #15, #16, #20, #26, #36, #38, #39, #43, #44, #49, and #50) of 22 residents reviewed for care plans. The facility census was 53. Findings include: 1. Review of the medical record for Resident #26 revealed an admission date of 04/20/18. Diagnoses included hypertension, muscle weakness, atrial fibrillation, anxiety disorder, hemiplegia and hemiparesis following cerebral infarction, major depressive disorder, gastro-esophageal reflux disease without esophagitis, neuromuscular dysfunction of bladder, encephalopathy, schizophrenia, anemia, constipation, and chronic obstructive pulmonary disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/29/19, revealed Resident #26 was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview with facility staff, and review of facility policy, the facility failed to properly store and label medications in the 100 and 200 hall carts. This affected two of two medication carts observed. The facility census was 53. Findings include: Observation and simultaneous interview on 08/06/19 at 2:16 P.M. with Licensed Practical Nurse (LPN) #165 revealed the following medications unlabeled and not in their prescribed containers inside the medication cart: three 20 milligram (mg) Atorvastin (a lipid-lowering agent) pills, two 40 mg Atorvastatin pills, one 40 mg Furosemide (a diuretic), one 500 mg Metformin (an anti-diabetic), three 5mg Flexeril (a muscle relaxant), one 2 mg Glimepiride (an anti-diabetic), two 50 mg Mirtazapine (an anti-depressant), one Metoprolol (a beta-blocker) at an unknown dosage, and one Protonix (a proton pump inhibitor). Observation and simultaneous interview on 08/06/19 at 2:27 P.M. with Agency LPN #302 revealed revealed the following medications unlabeled and not in their prescribed containers inside the medication cart: two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure food was stored properly when staff failed to cover 40 slices of cheesecake that was stored in the walk-in cooler. This had the potential to affect all residents in the facility except for 17 (#43, #48, #29, #25, #53, #50, #44, #14, #47, #2, #46, #31, #39, #106, #104, #103, and #33) residents identified by the facility who did not receive a piece of cheesecake. The facility census was 53. Findings include: Observation of the facility kitchen on 08/04/19 at 8:46 A.M., revealed there were 40 individual plates of cheesecake sitting on a rack in a walk-in cooler. The pieces of cheesecake were exposed and not covered nor was the rack covered. Interview on 08/04/19 at 9:02 A.M., Dietary [NAME] (DC) #153 revealed all food items were supposed to be covered when stored in the walk-in cooler. DC #153 verified there were 40 individual plates of cheesecake sitting on a rack in the walk-in cooler, uncovered.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interview, and review of facility policy, the facility failed to notify the physician of a change in skin condition for one (#38) of two residents reviewed for skin conditions. The facility identified five resident's with non-pressure skin conditions. The facility census was 53. Findings include: Review of the medical record for Resident #38 revealed an admission date of 12/05/18. Diagnoses include type 2 diabetes mellitus, hypertension, cerebral infarction, major depressive disorder, muscle weakness, altered mental status, and chronic ischemic heart disease. Review of the Minimum Data Set assessment, dated 07/06/19, revealed Resident #38 was cognitively intact. Resident #38 had an unhealed unstageable pressure ulcer, a pressure reducing device for chair, and a pressure reducing device for the bed. Resident #38 required extensive assistance of two person for bed mobility and transfers. Resident #38 required extensive assistance of one person for personal hygiene and toilet use. Review of the care plan, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interview, and review of facility policy, the facility failed to maintain the environment free from offensive odors for one (Resident #26) of 22 resident bathrooms in the final sample. In addition the facility failed to follow their policy to locate missing personal property for one (#14) of three sampled residents. The facility census was 53. Findings include: 1) Review of the medical record for Resident #26 reveals an admission date of 04/20/18. Diagnoses included hypertension, muscle weakness, atrial fibrillation, anxiety disorder, hemiplegia and hemiparesis following cerebral infarction, major depressive disorder, neuromuscular dysfunction of bladder, encephalopathy, schizophrenia, anemia, constipation, and chronic obstructive pulmonary disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/29/19, revealed Resident #26 was cognitively intact. Resident #26 was on a toileting program for bowel and bladder and was always continent of urine and was occasionally incontinent of bowel.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, review of Self-Reported Incidents (SRI), staff interview, review of facility investigations, and review of facility policy, the facility failed to implement their abuse policy to investigate allegations of abuse and injuries of unknown origin and failed to report these allegations to the State Survey Agency. This affected three (#19, #15, #53), of four residents reviewed for abuse. The facility census was 53. Findings include: 1. Review of Resident #19's medical record revealed an admission date of 02/12/13. Diagnoses included atrial fibrillation, bacteremia, edema, osteomyelitis, shortness of breath, heart disease, diabetes, hypertension, cerebral infarction, anemia, acquired absence of leg below the right knee, spinal stenosis, chronic hepatitis, and major depressive disorder. Review of Resident #19's Minimum Data Set (MDS) assessment, dated 06/21/19, revealed Resident #60 was cognitively intact. Interview on 08/04/19 at 1:43 P.M., Resident #19 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, review of Self-Reported Incidents (SRI), staff interview, review of facility investigations, and review of facility policy, the facility failed to report these allegations of abuse and injuries of unknown origirn to the State Survey Agency. This affected three (#19, #15, #53), of four residents reviewed for abuse. The facility census was 53. Findings include: 1. Review of Resident #19's medical record revealed an admission date of 02/12/13. Diagnoses included atrial fibrillation, bacteremia, edema, osteomyelitis, shortness of breath, heart disease, diabetes, hypertension, cerebral infarction, anemia, acquired absence of leg below the right knee, spinal stenosis, chronic hepatitis, and major depressive disorder. Review of Resident #19's Minimum Data Set (MDS) assessment, dated 06/21/19, revealed Resident #60 was cognitively intact. Interview on 08/04/19 at 1:43 P.M., Resident #19 revealed the previous Friday night, 08/02/19, Resident #19 had an incident with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, review of Self-Reported Incidents (SRI), staff interview, review of facility investigations, and review of facility policy, the facility failed to investigate allegations of abuse. This affected two (#19 and #53), of four residents reviewed for abuse. The facility census was 53. Findings include: 1. Review of Resident #19's medical record revealed an admission date of 02/12/13. Diagnoses included atrial fibrillation, bacteremia, edema, osteomyelitis, shortness of breath, heart disease, diabetes, hypertension, cerebral infarction, anemia, acquired absence of leg below the right knee, spinal stenosis, chronic hepatitis, and major depressive disorder. Review of Resident #19's Minimum Data Set (MDS) assessment, dated 06/21/19, revealed Resident #60 was cognitively intact. Interview on 08/04/19 at 1:43 P.M., Resident #19 revealed the previous Friday night, 08/02/19, Resident #19 had an incident with a staff member. Resident #19 stated the staff member was physically…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and staff interview, the facility failed to accurately assess behaviors on the Minimum Data Set (MDS) assessment for one (#53) of 22 residents reviewed for accurate MDS assessments. The census was 53. Findings include: Review of Resident #53's medical record revealed she admitted to the facility on [DATE]. Diagnoses included cerebral infarction, epilepsy, gout, major depressive disorder, type two diabetes and dementia without behavioral disturbance. Resident #53 discharged [DATE]. Review of a nursing note dated 05/04/19 revealed Resident #53 was intoxicated and was in the hallway cussing at the nurses. Resident #53 was then observed entering other resident rooms and demanding they eat the food on their tray or else. Resident #53 continued yelling and cussing down the hallway at the nurses. The local law enforcement was called and Resident #53 was removed from the facility for the evening. The on-call nurse was notified. Review of the discharge Minimum Data Set (MDS) assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, and staff interview, the facility failed to ensure residents with impaired verbal communication had assistive devices available to assist with communicating their wants and needs. This affected one (#47) of one resident reviewed for communication. The facility identified one resident with tracheostomy status and impaired communication. In addition, the facility failed to provide necessary services to prevent a decline in activities of daily living (ADL) for one (#3) of 22 residents reviewed for a decline in ADLs. The facility census was 53. Findings include: 1. Review of Resident #47's medical record revealed an admission date of 09/30/16. Diagnoses included muscular dystrophy, respiratory failure with hypoxia, dependence on respirator, disorder of muscle, anxiety disorder, aphasia, anemia, motor and sensory neuropathy, dysphasia, tracheostomy, hyperlipidemia, schizoaffective disorder, and major depressive disorder. Review of Resident #47's Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, review of the medical record, and staff interview, the facility failed to provide fingernail care for two(#3 and #49) of 22 residents reviewed for activities of daily living (ADL) care. The facility census was 53. 1. Review of Resident #3's medical chart revealed he admitted to the facility on [DATE]. Diagnoses included quadriplegia, muscle spasm, shortness of breath, muscle weakness, and chronic pain. Review of Resident #3's Minimum Data Set (MDS) assessment, dated 07/29/19, revealed he was cognitively intact and dependent on staff for ADLs. Observations on 08/04/19 at 11:59 A.M., and 08/05/19 at 11:57 A.M., revealed Resident #3 had extremely long fingernails with dirt under them. Interview on 08/04/19 at 11:59 A.M., Resident #3 stated staff helps him with his nails if they notice they are long. Interview on 08/05/19 at 11:57 A.M., State-Tested Nursing Assistant (STNA) #129 stated the STNAs are responsible for cutting nails unless the resident is diabetic. She verified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, and staff interview, the facility failed to apply compression stockings per physician order for one (#26) of one sampled residents for edema. The facility census was 53. Findings include: Review of the medical record for Resident #26 revealed an admission date of 04/20/18. Diagnoses included hypertension, muscle weakness, atrial fibrillation, anxiety disorder, hemiplegia and hemiparesis following cerebral infarction, major depressive disorder, encephalopathy, schizophrenia, and chronic obstructive pulmonary disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/29/19, revealed Resident #26 was cognitively intact. Resident #26 had a diagnosis of hemiplegia and hemiparesis coded. Resident #26 extensive assistance with one person staff for dressing. Review of the physician orders revealed an order dated 04/04/19 for 20-30 medium/large full toe below knee compression stockings. Resident to wear daily and may remove at bedtime. Review of the care plan dated 04/20/18 revealed Resident #26 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to follow recommendations by the optometrist for one (#49) of 22 residents reviewed for appropriate assistive devices. The facility census was 53. Findings include: Review of Resident #49's medical record revealed he admitted to the facility on [DATE]. Diagnoses included hypertension, constipation, prostatic hyperplasia, major depressive disorder, shortness of breath, dementia without behavioral disturbance, anxiety disorder and chronic obstructive pulmonary disease. Review of Minimum Data Set assessment, dated 07/17/19, revealed Resident #49 had a severe cognitive impairment. Review of a vision consult, dated 05/02/19, the optometrist had written a referral for Resident #49 to have his cataracts removed. The note indicated if the resident does not go through with the procedure to order eye glasses. The prescription was included in the consultation. Review of a nursing note date 06/14/19 revealed Resident #49 refused to have his scheduled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical record, observation, resident interview, physician interview, and staff interview, the facility failed to provide appropriate foot care for one (Resident #20) of 22 residents reviewed for appropriate foot care. The census was 53. Findings include: Review of Resident #20's medical record revealed she admitted to the facility on [DATE]. Diagnoses included Alzheimer's disease, major depressive disorder, chronic obstructive pulmonary disease, arthritis, and type two diabetes. Review of the Minimum Data Set assessment, dated 06/23/19, revealed Resident #20 was cognitively intact and required extensive assistance with activities of daily living. Review of Resident #20's care plan, last revised 01/28/19, revealed she should have podiatry consults as needed. Review of admission documentation revealed Resident #20 consented to podiatry services. Observation on 08/04/19 at 1:03 P.M. revealed Resident #20's right great toe was very thick and discolored and her toenails were very long. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, resident interview, staff interview, and review of facility policy, the facility failed to ensure proper infections control procedures were used during tracheostomy care. In addition, the facility failed to ensure tracheostomy care was provided as ordered. This affected one resident (#47) of one reveiwed for tracheostomy care. The facility census was 53. Findings include: 1. Review of Resident #47's medical record revealed an admission date of 09/30/16. Diagnoses included muscular dystrophy, respiratory failure with hypoxia, dependence on respirator, and major depressive disorder. Review of Resident #47's care plan revised 06/28/19 revealed supports and interventions for alteration in respiratory function related to oxygen use, tracheostomy, muscular dystrophy, schizophrenia, anxiety, and depression, and tracheostomy. Interventions for tracheostomy care included elevate head of bed for easier breathing, tracheostomy ties are secured at all times, monitor respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview, and review of facility policy, the facility failed to ensure residents who received dialysis treatments had their dialysis fistulas monitored and weights completed as ordered. This affected two (#14, and #39) of two residents reviewed for dialysis. The facility identified four residents who received dialysis treatments. The facility census was 53. Findings include: 1. Review of the medical record for Resident #14 revealed an admission date of 04/11/19. Diagnoses included major depressive disorder, atrial fibrillation, peripheral vascular disease, orthopedic aftercare following surgical amputation, secondary hyperparathyroidism of renal origin, chronic obstructive pulmonary disease, muscle weakness, unspecified type 2 diabetes mellitus with hyperglycemia, pressure ulcer of right heel, unspecified stage, metabolic encephalopathy, and hypertensive chronic kidney disease with end stage renal disease. Resident #14 received dialysis three times per week. Review of the quarterly Minimum Data Set (MDS) assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview, and policy review, the facility failed to prevent a medication error rate of less than five percent (%). This affected two residents (#7 and #39)of four observed for medication administration. There were 27 opportunities observed with four errors resulting in a 14.81% medication error rate. The facility census was 53. Findings include: Observation and interview on 08/06/19 at 8:25 A.M. of Licensed Practical Nurse (LPN) #165 revealed the LPN was administering medications to Resident #39. Medications administered included Flonase nasal spray 50 microgram (mcg) 0.05% one spray each nostril, Symbicort 80 mcg/4.5 mcg inhaler two puffs, and Levemir (insulin) via flex pen. LPN #165 did not prime the insulin pen prior to administering the 10 units of insulin, administered two sprays to each nostril, and the ordered the inhaler was unavailable for administration. The LPN verified the above errors. Observation and interview on 08/06/19 at 9:37 A.M. of LPN #302 during administration of medications to Resident #7 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility policy review, the facility failed to ensure residents were free of any significant medication error. This affected one resident (#39) of one resident observed to receive insulin from an insulin pen. The facility identified five residents that receive insulin by an insulin pen. The facility census was 53. Findings include: Observation and interview on 08/06/19 at 8:25 A.M. revealed Licensed Practical Nurse (LPN) #165 verified an insulin pen with the medication order and dialed the insulin pen to ten units. LPN #165 did not prime the insulin pen with two units. LPN #165 preceded to administer ten units of Levemir insulin to Resident #39. The LPN verified she did not prime the insulin pen with two units prior to administering the ten units to Resident #39. Review of the policy titled Medication Administration dated 05/2016, revealed to always perform a safety test before each injection. Performing a safety test ensures that you get an accurate dose by ensuring the needle and pen work properly and removing air bubbles. Then select the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and staff interview, the facility failed to identify conjunctivitis (pink eye)in one resident (#49) of three residents reviewed for infections. The facility census was 53. Findings include: Review of Resident #49's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including: hypertension, prostatic hyperplasia, and dementia without behavioral disturbance. Review of Resident #49's MDS, dated [DATE] revealed the resident had severe cognitive impairment and required extensive assistance with activities of daily living (ADLs). Review of Resident #49's care plan, last revised 07/18/19 revealed staff should monitor his eyes for signs and symptoms of infection. Observations of Resident #49 on 08/04/19 at 10:04 A.M., 08/05/19 at 9:31 A.M., 08/05/19 at 1:14 P.M., 08/05/19 at 5:40 P.M., and 08/06/19 at 7:25 A.M. revealed he had reddened eyes with drainage and his eyelashes were crusted together with drainage. Review of a physician order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-08-15 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of personnel files and staff interviews, the facility failed to ensure state tested nurse aides (STNAs) completed training on dementia care and completed 12 hours of continuing education annually. This had the potential to affect all 61 residents in the facility. The census was 61. Findings include: 1. Review of the personnel file for STNA #409 revealed a hire date of 09/20/18. Review of STNA #409's continuing education revealed all documents were on paper and the facility could not provide evidence of 12 hours of continuing education was conducted for STNA #409. Additionally, the file contained no evidence STNA #409 received training on caring for residents with dementia. 2. Review of the personnel file for STNA #479 revealed a hire date of 02/24/23. Review of STNA #479's new hire paperwork and continuing education revealed no evidence STNA #479 received training on caring for residents with dementia. 3. Review of the personnel file for STNA #419 revealed a hire date of 08/02/23. Review of STNA #419's new hire paperwork revealed no evidence STNA #419 received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • No harm found · Ccited before2022-08-02 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to complete evaluations for two of eight employees reviewed for evaluations. This had the potential to affect all 53 residents residing in the facility. Findings include: Review of the employee personnel record for State Tested Nursing Assistant (STNA) #40 revealed STNA #40 was hired on 04/15/19. The personnel file was silent for completed annual evaluations for 2021 and 2022. Review of the employee personnel record for STNA #75 revealed a hire date of 01/17/05. The personnel file was silent for completed annual evaluations for 2021 or 2022. Interview on 07/28/22 at 4:00 P.M. with the Human Resources #76 confirmed STNAs #40 and #75 had not had annual evaluations completed for 2021 or 2022.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2022-08-02 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility's policy, the facility failed to ensure the daily posted nursing staff information was updated timely as required. This had the potential to affect all 53 residents residing in the facility. Findings include: Observation of the daily posted nursing staff information on 07/25/22 at 3:35 P.M. revealed the posted information including the facility name, the census, and the total number and actual hours worked by licensed and unlicensed nursing staff for resident care each shift was dated 07/05/22. Observation and interview on 07/25/22 at 3:35 P.M. with Receptionist #36 verified the daily posted nursing staff information was not up to date. Subsequent observation on 07/28/22 at 10:22 A.M. revealed no daily posted staffing information was posted. Interview and observation on 07/28/22 at 10:22 A.M. with Receptionist #36 verified daily posted nursing staff information was not posted. Review of the facility's undated policy titled Nurse Staffing Posting Information, revealed it was the facility's policy to make nurse staffing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2022-08-02 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to ensure the assessment used to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies was reviewed and updated at least annually. This had the potential to affect all 53 residents residing in the facility. Findings include: Review of the facility assessment tool, dated 08/18/17, revealed the assessment included within the tool was not up-to-date. Review of the assessment also revealed the following: a. The assessment had the incorrect name listed for the Administrator. b. The assessment did not address the facility's use of contract (agency) nursing staff to provide services. Interview on 07/28/22 at 2:42 P.M. with the Administrator verified the facility assessment was not up-to-date. The Administrator reported she was new to the facility and was unsure of the difference between the facility assessment and the emergency preparedness plan.

    Administration Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2022-08-02 · tag F0888 — widespread
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the unprecedented global pandemic that resulted in the Presidential declaration of a State of National Emergency dated 03/13/20, review of Centers for Medicare and Medicaid Services (CMS) memorandum QSO-22-09-ALL, record review, review of an employee COVID-19 vaccination matrix, staff interview, and review of the facility's COVID-19 vaccination policy, the facility failed to implement the facility's COVID-19 vaccination policy and grant exemptions for the staff qualifying for an exemption. The vaccination rate for the facility was calculated at 100%. The facility census was 53. Findings include: Review of the employee COVID-19 vaccination matrix revealed 73 total staff, 61 of the staff had received the COVID-19 vaccination and 12 staff had a requested an accommodation for an exemption. Three of the twelve staff who requested an accommodation for exemption had incomplete accommodation requests. Review of Licensed Practical Nurse (LPN) #12's personnel file revealed LPN #12 declined the COVID-19 vaccination and submitted an accommodation request on 01/26/22. The accommodation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$21,598 in federal fines across 1 penalty.

  • $21,598 — penalty dated 2024-08-15

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to DIVINE HEALTHCARE MANAGEMENT — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.0≈ chain avg
Health inspection 2 of 51.4+0.6 vs chain
Staffing 2 of 51.9+0.1 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 8 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DIVINE REHABILITATION AND NURSING AT SWAN CREEK LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 07/01/2021
MARKOVITS, ISAAKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER50%since 07/01/2021
RICHLAND, ILANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER50%since 07/01/2021

CMS files one row per role, so the 8 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.8M
Net patient revenuemost recent cost report
-6.1%
Operating marginrevenue minus expenses
$996K
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 23%Medicare 2%Other / private 76%

This home reported $996K paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$313per resident / day
operating cost
$9,500per month
≈ monthly operating cost
$294per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365488. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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