No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Rocky Mountain Care - Cottage on Vine

835 East Vine Street, Murray, UT 84107 · For profit - Individual · 61 certified beds · (801) 693-3800 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602, F0609, F0610) — most recent Mar 2025Behavioral-health or dementia-care citation at the harm level (F0744)4 immediate-jeopardy citations$78,946 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0609, F0610) — most recent Mar 2025
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $78,946 in federal fines (most recent 2023-11-08)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
5872 S 900 E · (801) 262-3443 · Call to confirm hours
Pharmacy
Macey's0.3 mi
5632 S 900 E · (801) 262-0177 · Call to confirm hours
Grocery
5632 S 900 E · (801) 262-0177 · Call to confirm hours
Park
6150 S 725 E · (801) 264-2614 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.1%11.3%15.4%better
Long-stay residents who lose too much weight4.4%3.4%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.7%0.9%better
Long-stay residents with a urinary tract infection0.7%1.8%2.0%better
Long-stay residents with depressive symptoms12.7%16.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury7.4%2.5%3.3%worse
Long-stay residents whose ability to walk worsened18.1%15.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication12.3%25.3%18.9%better
Long-stay residents given the seasonal flu vaccine98.0%98.0%95.3%typical
Long-stay residents with pressure ulcers3.2%3.9%4.7%better
Long-stay residents with worsening bladder/bowel control21.6%21.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table2.8%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%0.9%1.4%better
Short-stay residents given the seasonal flu vaccine91.8%91.0%79.4%better
Short-stay residents rehospitalized after admission22.2%16.5%22.6%typical
Short-stay residents with an outpatient ER visit10.5%11.6%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

55.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 25 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

55.3%U.S. median 51.5%
Got home and stayed home
11.3%U.S. median 10.7%
Went back to hospital
0.21U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF55.3%CMS range 38.2–73.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.3%CMS range 8.3–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.00
RN hours/ resident / day
0.35
LPN hours/ resident / day
2.08
Aide hours/ resident / day
3.43
Total nurse hours/ resident / day
0.60
RN hoursweekends
70.4%
Total nursing turnover
73.3%
RN turnover

How full it usually is: this home is certified for 61 beds and averages 44.4 residents a day — about 73% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.02 hrs/resident/day on weekends vs 3.60 on weekdays — 16% thinner on weekends. RN hours go from 1.17 to 0.60 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2025-03-06)
5
at the previous standard inspection (2023-06-15)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 20 most serious are shown; the remaining 37 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2022-06-13 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 7 of 39 sample residents, that the facility did not ensure that residents were free from abuse and neglect. Specifically, one resident with severe cognitive impairment was found to be hitting and spitting on other residents. Additionally, interventions were inconsistent or non-existent with regard to how facility staff addressed resident behaviors (prevention, re-direction, allowing privacy, and the administration of psychoactive medications). These identified deficient practices were found to have occurred at the Immediate Jeopardy (IJ) Level for 5 residents, including residents 11, 18, 29, 41, and 250. Resident identifiers: 7, 11, 18, 29, 35, 41 and 250. NOTICE: On 6/9/22 at 6:25 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to identify and prevent abuse. Specifically, the facility failed to identify certain behaviors as abuse and or potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2022-06-13 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined for 7 of 39 sample residents, that the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury to the State Survey Agency. Specifically, reports of multiple abuse allegations were not submitted to the State Survey in a timely manner. These findings were determined to have occurred at an Immediate Jeopardy Level for 5 residents, including residents 11, 18, 29, 41, and 250. Resident identifiers: 7, 11, 18, 29, 35, 41 and 250. On 6/9/22 at 6:25 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to report all allegations of resident abuse. Notice of the IJ was given verbally to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2022-06-13 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that in response to allegations of abuse, neglect, exploitation, or mistreatment the facility failed to have evidence that all alleged violations were thoroughly investigated for 7 of 39 sample residents. Multiple instances of resident to resident physical, verbal and sexual abuse occurred with an insufficient investigation. This was determined to have occurred at an Immediate Jeopardy level for 5 residents, including residents 11, 18, 29, 41, and 250. Resident identifiers: 7, 11, 18, 29, 35, 41 and 250. NOTICE: On 6/9/22 at 6:25 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to investigate abuse. Notice of the IJ was given verbally to the facility Administrator (ADM), Director of Nursing (DON) and the Assistant [NAME] President of clinical quality for Skill Nursing Facilities were informed of the findings of IJ pertaining to F610. On 6/13/22, the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2022-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 39 sample residents, that the facility did not provide each resident adequate supervision to prevent accidents. Specifically, a resident with a diagnoses of dementia and pica was found with hazardous liquids and foreign objects. This was found to have occurred at an Immediate Jeopardy (IJ) level. In addition, a resident sustained an injury during a transfer with a Hoyer lift. This was found to have occurred at a harm level. Resident identifiers: 11 and 29. NOTICE: On 6/9/22 at 6:25 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to identify hazard(s) and risk(s); evaluate and analyze the hazard(s) and risk(s); implement interventions to reduce hazard(s) and risk(s); and monitor for effectiveness and modify the interventions when necessary. Specifically, the facility failed to ensure a resident with dementia and pica had supervision and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Hcited before2023-11-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 8 out of 20 residents sampled, that the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, including COVID-19. Specifically, during a COVID-19 outbreak the facility did not perform contact and droplet precautions for COVID-19 positive residents; perform hand hygiene upon exit of a COVID-19 positive rooms; post notification to visitors that the facility was in a COVID-19 outbreak; utilize disposable utensils and dishware for COVID-19 positive residents; and isolate, transport, and launder COVID-19 positive residents linen's separately. Resident identifier 4, 8, 15, 16, 17, 18, 19, and 20. Findings included: 1. On 11/7/23 at 8:00 AM, an interview was conducted with Physical Therapist (PT) 1. PT 1 stated that the facility was currently in a COVID-19 outbreak and that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure residents who were incontinent of bladder received appropriate treatment and services to prevent urinary tract infections (UTI). Specifically, for 1 of 15 sampled residents, facility did not promptly respond with resident presented with signs and symptoms of a UTI and they did not ensure the resident received antibiotics timely, resulting in the resident being sent out to a local hospital for treatment. This will be at a HARM level. Resident identifier: 2. Findings included: Resident 2 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, chronic kidney disease stage 3, personal history of urinary tract infections, muscle weakness, and need for assistance with personal care. Resident 2's medical record was reviewed on 9/20/23. An admission Minimum Data Set (MDS) assessment dated [DATE], documented that resident 2 was always incontinent of bladder and always incontinent of bowel. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-21 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not provide or obtain laboratory (lab) services to meet the needs of its residents. Specifically, for 2 of 15 sampled residents, a urinalysis took multiple attempts and the lab used did not supply all the orders needed for a culture and sensitivity, which resulted in residents not receiving antibiotics timely, and the residents being sent out to a local hospital for treatment. This will be at a HARM level. Resident identifier: 2, 11. Findings included: 1. Resident 2 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, chronic kidney disease stage 3, personal history of urinary tract infections, muscle weakness, and need for assistance with personal care. Resident 2's medical record was reviewed on 9/20/23. An admission Minimum Data Set (MDS) assessment dated [DATE], documented that resident 2 was always incontinent of bladder and always incontinent of bowel. Resident 2 was not on a toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-06-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure a resident received care, consistent with professional standards of practice, to prevent pressure ulcers and did not develop pressure ulcers unless the individual's clinical condition demonstrated that they were unavoidable. Specifically, for 1 out of 29 sampled residents, a resident that was unable to reposition on their own and was not frequently repositioned by staff developed a pressure ulcer. Resident identifier: 21. Findings included: Resident 21 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, encounter with orthopedic aftercare, chronic diastolic heart failure, type two diabetes mellitus with foot ulcer, complication of kidney transplant, moderate protein-calorie malnutrition, chronic kidney disease stage 4, repeated falls, essential hypertension, and dementia. Resident 21's medical record was reviewed on 6/13/23. A care plan Problem with a start date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-06-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 1 out of 29 sampled residents, a resident who was a two-person assist with bed mobility was rolled out of bed and sustained a rib fracture during a brief change with one staff member. Resident identifier: 11. Findings included: Resident 11 was initially admitted to the facility on [DATE] and again on 12/2/20 with medical diagnoses which included acute chronic diastolic heart failure, obesity, vitamin deficiency, type 2 diabetes mellitus, muscle weakness, hypothyroidism, edema, hyperuricemia, cystitis, urinary tract infection (UTI), cellulitis, abdominal pain, dizziness, insomnia, hypokalemia, pain, acute recurrent sinusitis, personal history of UTIs, neuralgia, morbid obesity, major depressive disorder, sleep apnea, pure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2022-06-13 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined, for 3 of 39 sample residents, that the facility did not ensure residents who displayed or were diagnosed with dementia, received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. This was found to be at a harm level. Specifically, the facility was unable to demonstrate development and implementation of interventions for managing resident's dementia with behavioral disturbances. Resident identifiers: 9, 29 and 41. Findings include: Resident 29 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, Alzheimer's disease, adult failure to thrive, anxiety disorder and PICA. On 6/7/22 at 11:25 AM, an observation was made of resident 29 in her room. There was no staff member present in the room or outside the room. Resident 29 was observed sitting up in bed. An interview was attempted with resident 29, however resident 29 simply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that the facility failed to ensure that each resident received adequate supervision to prevent accidents. Specifically, a resident had left the facility and was unaccounted for approximately 18 hours before management was alerted. Resident identifier: 3Findings included:Resident 3 was admitted to the facility on [DATE] and discharged on 5/28/25 with diagnoses which included sequelae of cerebral infection, injury of left kidney, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side.Resident 3's medical record was reviewed on 11/5/25. An admission Minimum Data Set (MDS) dated [DATE] revealed that resident 3 had a Brief Interview of Mental Status (BIMS) score of 15 which indicated resident 3 was cognition was intactOn 5/24/25 at 3:29 PM, the facility reported to the State Survey Agency that on 5/24/25 at 11:00 AM, resident 3 left the building without checking out or letting staff know where he was going. The facility was unsure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, there was undated food in the refrigerator and freezer, the dietary manager was not wearing a hair net, and the dish machine and sanitizer buckets were not testing at the required levels. Findings included: On 3/3/25 at 8:04 AM, an initial tour of the kitchen was conducted. The following observations were made: a. There was a jar of mayonnaise opened in the refrigerator but without an opened date. b. There was a box of green peppers in the refrigerator that were not labeled or dated. c. There was an opened whipped topping in the refrigerator without an opened date. d. There was a box of opened sausage links in the refrigerator without an opened date. e. There was a box of lettuce in the refrigerator without an opened date. f. There was an opened container of filled churros in the freezer without an opened date. g. There was a box of donuts, open to air, in the freezer without an opened date. h. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-06 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents were free from significant medication errors. Specifically, for 3 out of 27 sampled residents, a dialysis resident did not receive his phosphate binding medication with meals as ordered, a resident with a chronic wound and osteomyelitis did not receive his scheduled intravenous (IV) antibiotic medication as ordered, and a resident's seizure medication was not held when ordered by the provider. Resident identifiers: 11, 21, and 41. Findings included: 1. Resident 21 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of end stage renal disease, dependence on renal dialysis, edema, renal osteodystrophy, and posthemorrhagic anemia. On 3/3/25 at 12:05 PM, an interview was conducted with resident 21. Resident 21 stated that he was having a problem getting his medication on time. Resident 21 stated that his phosphorus binder medication needed to be taken with meals or at the latest 30 minutes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-06 · tag F0775 — pattern
    Keep complete, dated laboratory records in the resident's record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not file in the resident's clinical record the laboratory reports that were dated and contained the name and address of the testing laboratory. Specifically, for 4 out of 27 sampled residents, the residents did not have laboratory results filed in their medical record. Resident identifiers: 3, 12, 15, and 25. Findings included: 1. Resident 12 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included paraplegia, generalized muscle weakness, neurogenic bladder, and other cystostomy status. On 5/8/24 at 2:45 PM, a nursing note documented, New order to start Levofloxacin 750mg [milligrams] PO [by mouth] Q24h [every 24 hours] x [times] 5 days for UTI [ urinary tract infection]. It should be noted that a review of resident 12's medical record revealed that the urinalysis results and urine culture and sensitivity from 5/8/24, were not documented in the medical record. On 3/6/24 at 8:48 AM, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-06 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not follow menus that met the nutritional needs of residents in accordance with established national guidelines. Specifically, correct portion sizes were not provided to residents. Findings included: On 3/5/25 at 12:28 PM, an observation was made of lunch being plated. The cook in training was observed to pick up two pieces of meat, potatoes, Brussels sprouts, and pour gravy over the meat and potatoes with a ladle. It should be noted that the meat, Brussels sprouts, and potatoes were being picked up with tongs and placed on plates. No measurement scoops were observed to be used. On 3/5/25 at 12:42 PM, an interview was conducted with the cook in training. The cook in training stated that she tried to give all the residents an even amount of food in order to fill the plate. On 3/5/25 at 1:50 PM, a review of the menu daily spreadsheet revealed the portion sizes for the lunch meal were: a. [NAME] Pot Roast: 3 ounces for regular portion and 4 ounces for large portion. b. Roasted Yukon Potatoes: #8 scoop (4 ounces)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that the resident right to self-administer medications was clinically appropriate and safe. Specifically, for 1 out of 27 sampled residents, a resident was observed to have medications in her closet and was not evaluated to determine if they were safe to self-administer medications. Resident identifier: 25. Findings included: Resident 25 was admitted to the facility on [DATE] with diagnoses which included osteomyelitis of vertebra, methicillin resistant staphylococcus aureus infection, paraplegia, and encephalopathy. On 3/3/25 at 10:09 AM, an observation was conducted of resident 25's room. A large bottle of store-brand B-complex medication supplement was observed inside resident 25's closet. An interview was immediately conducted with resident 25. Resident 25 stated that the doctor said it was okay for her to take supplements to help her heal. Resident 25 stated that if the facility provided supplements for her, it would cost a lot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not notify and consult with the physician when there was a need to alter the resident's treatment. Specifically, for 2 out of 27 sampled residents, a resident's suprapubic catheter order was changed and the physician was not notified. Additionally, a resident's intravenous antibiotic was not administered per the physician ordered times and the physician was not notified. Resident identifiers: 3 and 41. Findings included: 1. Resident 3 was admitted to the facility on [DATE] with diagnoses which included quadriplegia Cervical (C)1-C4 incomplete, neuromuscular dysfunction of the bladder, flaccid neuropathic bladder, and autonomic neuropathy. On 3/3/25 at 8:55 AM, an interview was conducted with resident 3. Resident 3 stated that he needed the catheter changed due to it being plugged and the facility did not have the correct size in stock and he had to wait for a replacement. Resident 3's medical record was reviewed. On 2/3/25, resident 3 had a physician order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not inform each resident periodically during the resident's stay, of services available in the facility and of charges for those services, including any charges for services not covered under Medicare/Medicaid or by the facility's per diem rate. Specifically, for 1 out of 3 sampled residents, a resident was not issued a Notice of Medicare Non-coverage (NOMNC) when the Medicare part A services were terminated. Resident identifier: 100. Findings included: Resident 100 was admitted to the facility on [DATE] with diagnoses that included pneumonia, septicemia, renal insufficiency, and diabetes mellitus. Resident 100 was discharged to home on [DATE]. Resident 100's medical record was reviewed on 3/6/25. A NOMNC was not found in resident 100's medical record. On 3/6/25, a request was made with the Administrator (ADM) to provide a copy of resident 100's signed NOMNC form. On 3/6/25 at 11:12 AM, an interview was conducted with the ADM who stated he was unable to find…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Specifically, for 1 out of 27 sampled residents, it was observed that the resident's shower had a bad odor, black substance along the grout lines, white buildup on tile surfaces, and circular red rings along the shower floor. Resident identifier: 23. Findings included: Resident 23 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, atherosclerosis, unspecified protein-calorie malnutrition, rhabdomyolysis and osteoarthritis. On 3/3/25 at 10:31 AM, it was observed that the resident's shower had a bad odor, black substance along the grout lines, white buildup on tile surfaces, and circular red rings along the shower floor. On 3/5/25 at 9:07 AM, it was observed that the black substance along the grout lines, white buildup on tile surfaces, and circular red rings along the shower floor remained as the previous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that all alleged violations involving abuse were reported immediately, but no later than 2 hours after the allegation was made to the Administrator (ADM) of the facility, State Survey Agency (SSA), and Adult Protective Services (APS). Specifically, for 1 out of 27 sampled residents, a resident reported an allegation of verbal abuse to a staff member and that information was not reported to the facility ADM, the SSA, or APS. Resident identifier: 10. Findings included: Resident 10 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses which consisted of chronic kidney disease, morbid obesity, type 2 diabetes mellitus, borderline personality disorder, Post Traumatic Stress Disorder, bipolar disorder, anxiety disorder, and hypertension. On 3/3/25 at 9:35 AM, an interview was conducted with resident 10. Resident 10 stated that last night she requested the male nurse check her blood sugar early so she could go to bed. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 37 citations
  • Potential for harm · Dcited before2025-03-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility in response to allegations of abuse, neglect, exploitation, or mistreatment, failed to provide evidence that all alleged violations were thoroughly investigated and failed to report the results of all investigations to the State Survey Agency (SSA), within 5 working days of the incident. Specifically, for 2 out of 27 sampled residents, two allegations of abuse/neglect by staff members were not thoroughly investigated. Resident identifiers: 200 and 201. Findings included: 1. Resident 200 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, chronic kidney disease, bipolar disorder, type 2 diabetes mellitus, and morbid obesity. On 6/14/24 at 2:24 PM, an entity 358 report was received by the SSA. The report stated that on 6/13/24, during the evening shift, resident 200 alleged that a Certified Nursing Assistant (CNA) told her to go to the bathroom in your pants and that she did not have time to help the resident. The report also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, when the facility transfers a resident, the facility must ensure that the transfer is documented in the resident's medical record and the appropriate information was communicated to the receiving health care institution or provider. Specifically, for 2 out of 27 sample residents, residents that were transferred to the hospital were not sent with necessary documentation to ensure a safe and effective transition of care. Resident identifiers: 28 and 41. Findings included: 1. Resident 28 was admitted to the facility on [DATE] with diagnoses which included, but were not limited, to neuropathy, osteomyelitis, type 2 diabetes mellitus, left leg below knee amputation, right toe amputation, and epilepsy. Resident 28's medical record was reviewed on 3/3/2025 through 3/6/2025. On 2/15/2025, Resident 28 was transferred via Emergency Medical Services from the facility to the emergency room at the local hospital, where the resident was admitted . The resident returned to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record the review, the facility did not ensure that residents who were continent of bladder received services and assistance to maintain continence unless his or her clinical condition was or became such that continence was not possible to maintain. In addition, the facility did not ensure that residents with urinary catheters received services based on the resident's comprehensive assessment. Specifically, for 2 out of 27 sampled residents, a resident that was assessed as a candidate for scheduled toileting was not on a toileting program and a resident with a suprapubic catheter did not have the correct size inserted per physician orders. Resident identifiers: 3 and 99. Findings included: 1. Resident 99 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, metabolic encephalon, acute kidney failure, low back pain, generalized anxiety disorder, macular degeneration, chronic pain, and urinary tract infection (UTI). On 3/3/25 at 11:46…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide routine and emergency drugs to its residents. Specifically, for 1 out of 27 sampled residents, a resident that was prescribed a medication to manage neuropathic pain did not have the medication available for administration due to pending delivery. Resident identifier: 28. Findings Included: Resident 28 was admitted to the facility on [DATE] with diagnoses which included, but were not limited, to neuropathy, osteomyelitis, type 2 diabetes mellitus, left leg below knee amputation, right toe amputation, and epilepsy. Resident 28's medical record was reviewed on 3/3/2025 through 3/6/2025. On 3/3/25 at 9:44 AM, an interview was conducted with resident 28. Resident 28 stated that she was concerned that the facility did not always have medications in stock. Resident 28 stated that she had missed scheduled medications in the past due to the facility not having the medications in stock. A review of the Medication Administration Record (MAR) for February…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents who used psychotropic drugs received behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs. In addition, the facility did not ensure as needed (PRN) orders for psychotropic drugs were limited to 14 days. Specifically, for 1 out of 27 sampled residents, a resident taking medications for Post-Traumatic Stress Disorder (PTSD), insomnia, night terrors, and anxiety did not have behavior tracking or adverse side effect (ASE) tracking for those medications. In addition, the resident was prescribed a PRN psychotropic that was extended beyond 14 days without a practitioner justification. Resident identifier: 45. Findings included: Resident 45 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, PTSD, major depressive disorder, borderline personality disorder, and generalized anxiety disorder. Resident 45's medical record was reviewed on 3/4/25 through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-06 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not have an infection prevention and control program that included a system to monitor antibiotic use for the antibiotic stewardship program. Specifically, for 1 out of 27 sampled residents, a resident's urinalysis and urine culture and sensitivity was not completed. Resident identifier: 12. Findings included: Resident 12 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included, paraplegia, neurogenic bladder, and neuromuscular dysfunction of bladder. Resident 12's medical record was reviewed on 3/3/25 through 3/6/25. A review of resident 12's progress notes revealed the following: a. On 11/4/24 at 6:43 AM, a physician progress note documented, . [resident 12] presents with a suspected urinary tract infection (UTI). She reports experiencing backache, stomachache, and headache, which she believes are typical symptoms of a UTI for her, patient is a quadriplegic and cannot feel dysuria. [Resident 12] also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that each resident was offered the influenza and pneumococcal immunizations, had the opportunity to refuse the immunizations, and that the documentation indicated that the resident was offered education about the benefits and potential side effects of the immunizations and either received or declined the immunization. Specifically, for 2 out of 5 sampled residents, a resident had a signed consent form for the pneumococcal vaccine but the form did not contain any other documentation, and a resident had a signed consent form for the pneumococcal vaccine that indicated he wished to receive the vaccine but no other documentation was contained on the form. Resident identifiers: 19 and 28. Findings included: 1. Resident 19 was admitted to the facility on [DATE] with diagnoses which consisted of quadriplegia, type 2 diabetes mellitus, dysphagia, anemia, antiphospholipid syndrome, pressure ulcer of right buttocks, and hypertension. On 3/5/25, resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, person-centered care plan for each resident consistent with the resident's rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment. Specifically, for 1 out of 11 sampled residents, a resident who had psychological needs and multiple falls did not have a care plan for mental health or falls developed. Resident identifiers: 10. Findings include: Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included suicide attempt, fall on same level, morbid obesity, obstructive sleep apnea, suicidal ideations, difficulty walking, dissociative identity disorder, need for assistance with personal care, hypothyroidism, type II diabetes mellitus, hypertension, atrial fibrillation, bipolar disorder, post traumatic stress disorder, chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure that 1 of 11 sample residents had a care plan that was revised by the interdisciplinary team. Specifically, a resident had repeated behaviors that were not care planned, including interventions that should be taken by staff to prevent behaviors. Resident identifiers: 1 and 3. Findings include: Resident 1 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included substance use disorder, schizoaffective disorder, anxiety, and a traumatic brain injury. Resident 3 was admitted on [DATE] with diagnoses that included dementia and encephalopathy. Resident 1's and resident 3's medical records were reviewed on 5/14/24. Resident 1's quarterly Minimum Data Set (MDS) assessment documented that resident 1 had a Brief Interview for Mental Status (BIMS) score of 6, which indicated severe cognitive impairment. Resident 3's quarterly MDS assessment documented that resident 3 had a BIMS score of 4, which indicated severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 11 sampled residents, that each resident did not receive adequate supervision to prevent accidents. Specifically, a resident's neurological assessments were not completed after sustaining falls. Resident identifier: 10. Findings include: Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included suicide attempt, fall on same level, morbid obesity, obstructive sleep apnea, suicidal ideations, difficulty walking, dissociative identity disorder, need for assistance with personal care, hypothyroidism, type II diabetes mellitus, hypertension, atrial fibrillation, bipolar disorder, post traumatic stress disorder, chronic kidney disease stage 3 and panic disorder. Resident 10's medical record was reviewed on 5/14/24. Progress notes were reviewed and revealed the following: 1. On 3/21/24 at 11:51 PM, Resident on alert charting for recent fall on 3/21. Neuros started, frequent checks, call light…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 1 of 11 sampled residents that the facility did not ensure the needed behavioral health care services were provided to achieve the highest practicable physical, mental and psychosocial well-being. Specifically, a resident was not offered behavioral health care services who was admitted with psychological diagnoses and after she was suspected of self harm. Resident identifier: 10. Findings include: Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included suicide attempt, fall on same level, morbid obesity, obstructive sleep apnea, suicidal ideations, difficulty walking, dissociative identity disorder, need for assistance with personal care, hypothyroidism, type II diabetes mellitus, hypertension, atrial fibrillation, bipolar disorder, post traumatic stress disorder, chronic kidney disease stage 3 and panic disorder. Resident 10's medical record was reviewed on 5/14/24. A complaint form was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 1 of 11 sampled residents, that the facility did not maintain medical records on each resident that were complete, accurately documented, and readily accessible. Specifically, the facility was not documenting progress notes timely and notes were not being documented into the medical record by the staff directly involved in the resident's care. Resident identifiers: 10. Findings include: Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included suicide attempt, fall on same level, morbid obesity, obstructive sleep apnea, suicidal ideations, difficulty walking, dissociative identity disorder, need for assistance with personal care, hypothyroidism, type II diabetes mellitus, hypertension, atrial fibrillation, bipolar disorder, post traumatic stress disorder, chronic kidney disease stage 3 and panic disorder. Resident 10's medical record was reviewed on 5/14/24. The progress note section of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined, for 4 out of 20 residents sampled, that the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency (SSA). In addition, report the results of all investigations to the SSA within 5 working days of the incident. Specifically, the facility did not report allegations of abuse within 2 hours of the incident. Resident identifiers: 2, 4, 5 and 9. Findings included: 1. Resident 4 was admitted to the facility on [DATE] with diagnoses which included encephalopathy, glaucoma, legal blindness, gastro-esophageal reflux disease, osteoarthritis, dysphagia and muscle weakness. Resident 4's medical record was reviewed on 11/8/23. The nursing progress notes dated 10/15/23 at 12:24 AM revealed, At approximately 1830 (6:30 PM) hours patients roommate came out to nurses station…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 20 residents sampled, that the facility did not ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. Specifically, residents did not receive assistance with showers per their preferred shower schedule. Resident identifier 3, 6, and 13. Findings included: 1. Resident 3 was admitted to the facility on [DATE] with diagnoses which included congestive heart failure, morbid obesity, type II diabetes mellitus, hypothyroidism, edema, urinary tract infection, cellulitis, insomnia, pain, major depressive disorder, sick sinus syndrome, obstructive sleep apnea, gout, atrial fibrillation, atypical femoral fracture, chronic respiratory failure, and gastro-esophageal reflux disease. On 11/8/23 at 10:17 AM, an interview was conducted with the resident 3. Resident 3 stated that she was not able to stand very long in the sit to stand mechanical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 3 of 20 residents sampled, that the facility did not ensure sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, residents did not receive assistance with showers. Resident identifier 3, 6, and 13. Findings included: 1. Resident 3 was admitted to the facility on [DATE] with diagnoses which included congestive heart failure, morbid obesity, type 2 diabetes mellitus, hypothyroidism, edema, urinary tract infection, cellulitis, insomnia, pain, major depressive disorder, sick sinus syndrome, obstructive sleep apnea, gout, atrial fibrillation, atypical femoral fracture, chronic respiratory failure, and gastro-esophageal reflux disease. On 11/8/23 at 10:17 AM, an interview was conducted with the resident 3. Resident 3 stated that she was not able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not label all drugs and biologicals used in the facility in accordance with currently accepted professional principles and included appropriate accessory instructions and the expiration date when applicable. Specifically, narcotics were repackaged into the narcotic cards. Findings included: 1. On 11/9/23 at 9:46 AM, an observation was made of the 100-hallway medication cart with Licensed Practical Nurse (LPN) 1, the following medications were located inside: a. A medication card which held Oxycodone 5 mg (milligram) had the back of pocket number 25 taped, a white tablet observed to be in pocket number 25. b. A medication card which held Lacosamide 200 mg had the back of pocket number 30 taped, there was no medication observed in the pocket. 2. On 11/9/23 at 10:00 AM, an observation was made of the 300-hallway medication cart with LPN 2, the following medications were located inside: c. A medication card which held Tramadol 50 mg had the back of pocket number 14 taped, there was no medication observed in the pocket. d. A medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 20 sampled residents, that the facility did ensure the residents' right to a dignified existence. In addition, the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. Specifically, a resident had his catheter back flushed and then changed without his consent. Resident identifier: 8. Findings included: Resident 8 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included quadriplegia, type II diabetes, edema, pressure ulcer of right buttock, muscle weakness, neuromuscular dysfunction of bladder, retention of urine and insomnia. Resident 8's medical record was reviewed on 11/8/23. Exhibit 358 facility entity report documented that on 9/27/23 at 12:00 AM, the Resident [8] alleged that he refused to have his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, for 1 of 20 sampled residents, the facility did not ensure maintenance services were provided to support safe daily living. Specifically, a resident's toilet and toilet seat were not secured to the floor and to the base causing it to move during use. Resident identifier: 14. Findings included: Resident 14 was admitted to the facility on [DATE] with diagnoses that included Spondylosis with radiculopathy, spinal stenosis, muscle weakness, history of falling, and diabetes with neuropathy. On 11/7/23 at 10:10 AM, an interview was conducted with resident 14 who stated that the toilet in his bathroom was unsafe and that he had almost injured himself several times. Resident 14 stated he had requested that the toilet be fixed several times. Resident 14 stated he did not know who the maintenance manager was. On 11/7/23 at 10:19 AM, an observation was made of resident 14's toilet. The bolts that secured the toilet seat to the toilet were found to be loose and the toilet seat was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 20 sampled residents, that the facility did not ensure that residents remained free from abuse. Specifically, staff witnessed a male resident grope a female resident's breast under her clothing. Resident identifier 6 and 7. Findings included: Resident 6 was admitted to the facility on [DATE] with diagnoses which included epilepsy, fracture of right humerus, intellectual disabilities, Schizoaffective disorder, anxiety disorder, dorsalgia, visual hallucinations, and pain. On [DATE], resident 6's Annual Minimum Data Set (MDS) Assessment documented a Brief Interview for Mental Status (BIMS) score of 9/15, which would indicate a moderate cognitive impairment. The assessment documented that resident 6 required a one-person supervision with bed mobility, transfer, ambulation, dressing; a one-person limited assist for toilet use and personal hygiene; and partial or moderate assistance for shower/bathing. Resident 7 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 20 sampled residents, that the facility did not ensure that the resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Specifically, a nurse misappropriated narcotic medications from a resident after they had expired. Resident identifier: 10. Findings included: Resident 10 was admitted to the facility on [DATE] with diagnoses which included malignant of right breast, polycythemia vera, hyponatremia and hypo-osmolality, alcohol dependence, major depressive disorder, generalized anxiety disorder, shortness or breath and adult failure to thrive. Resident 10's medical record was reviewed on [DATE]. The exhibit 358 initial entity report documented on [DATE] at 11:00 AM, Alleged perpetrator was acting out of the norm [normal] and showing suspicions of being under the influence. Complied with a drug screen on 9/18. On 9/19 nurse approached DON [Director of Nursing] of potential discrepancy in NARC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 5 sampled residents, that the facility did not ensure that before offering the pneumococcal immunization, that the resident or the resident representative received education regarding the benefits and potential side effects of the immunization; and the medical record included documentation that the education was provided; and that the resident either received or refused the immunization. Specifically, the resident records did not contain a signed declination or education for the pneumococcal vaccine. Resident identifier 6. Findings included: Resident 6 was admitted to the facility on [DATE] with diagnoses which included epilepsy, fracture of right humerus, intellectual disabilities, Schizoaffective disorder, anxiety disorder, dorsalgia, visual hallucinations, and pain. On 11/7/23 through 11/8/23, resident 6's medical records were reviewed. On 12/15/22, resident 6's medical records documented that the pneumococcal vaccine was not administered due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined that for 1 of 15 sampled residents, that in response to reporting on allegations of abuse, neglect, exploitation, and mistreatment, the facility did not have evidence that the alleged violations were thoroughly investigated. Specifically, when a resident eloped from the facility, a complete investigation was not conducted to ensure the resident's safety and a future elopement would not occur. Resident identifier: 6. Findings include: Resident 6 was admitted to the facility on [DATE] with diagnoses that included dementia, type 2 diabetes, muscle weakness, and need for assistance with personal care. On 7/27/23 at 5:41 PM, the facility reported to the State Agency (SA) that resident 6 had eloped from the building. The report stated that at 3:39, a Certified Nursing Assistant (CNA) was unable to find resident 6 while trying to follow-up with him about a missing item. The report stated that the CNA requested assistance from other employees to find resident 6. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that 1 of 15 sampled residents received adequate supervision and assistive devices to prevent accidents. Specifically, a resident eloped from the facility. Resident identifier: 6. Resident 6 was admitted to the facility on [DATE] with diagnoses that included dementia, type 2 diabetes, muscle weakness, and need for assistance with personal care. Findings include: On 7/27/23 at 5:41 PM, the facility reported to the State Agency (SA) that resident 6 had eloped from the building. The report stated that at 3:39, a Certified Nursing Assistant (CNA) was unable to find resident 6 while trying to follow-up with him about a missing item. The report stated that the CNA requested assistance from other employees to find resident 6. Resident 6's medical records were reviewed. A review of resident 6's admission Minimum Data Set (MDS) dated [DATE] revealed that resident 6 scored a 6 on the Brief Interview for Mental Status (BIMS) indicating cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-15 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined, the facility failed to provide a risk and benefits of bed rails to the resident or resident representative and obtain informed consent prior to installation. Specifically, for 1 out of 29 sampled residents, a resident with half bedrails attached to the bed was not provided a risk and benefits. Resident identifier: 24. Findings included: Resident 24 was admitted to the facility on [DATE] with diagnoses which included posterior reversible encephalopathy syndrome, epilepsy, dependence on supplemental oxygen, difficulty in walking, lack of coordination, muscle weakness, iron deficiency, morbid obesity, dysphagia, anxiety disorder, nausea, pressure ulcer, muscle wasting and atrophy, depression, type 2 diabetes mellitus, systolic heart failure, pain, hypokalemia, major depressive disorder, and long term use of anticoagulants. On 6/12/23 at 12:26 PM, an interview with resident 24 was conducted. Resident 24 stated that she was concerned that her bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not provide or obtain laboratory (lab) services to meet the needs of its residents. Specifically, for 2 out of 29 sampled residents, a urinalysis took multiple attempts and 22 days before results were reported back to the facility, and a resident did not have ordered labs completed. Resident identifiers: 11 and 26. Findings included: 1. Resident 11 was initially admitted to the facility on [DATE] and again on 12/2/20 with medical diagnoses which included acute chronic diastolic heart failure, obesity, vitamin deficiency, type 2 diabetes mellitus, muscle weakness, hypothyroidism, edema, hyperuricemia, cystitis, urinary tract infection (UTI), cellulitis, abdominal pain, dizziness, insomnia, hypokalemia, pain, acute recurrent sinusitis, personal history of UTIs, neuralgia, morbid obesity, major depressive disorder, sleep apnea, pure hypercholesterolemia, constipation, pain, erythematous, hypomagnesemia, gout, muscle weakness, hypokalemia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure that each resident's medical record included documentation that indicated that the resident or resident's representative was provided education regarding the benefits and potential side effects of the pneumococcal immunization; and that the resident either received the pneumococcal immunizations or did not receive the pneumococcal immunizations due to medical contraindications or refusal. Specifically, for 2 out of 29 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' pneumococcal consent status or education of the benefits and potential risks associated with the immunization. Resident identifiers: 24 and 32. Findings included: 1. Resident 24 was admitted to the facility on [DATE] with diagnoses the included, but were not limited to, posterior reversible encephalopathy syndrome, epilepsy, chronic systolic congestive heart failure, depression, type 2 diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility did not exercise reasonable care for the protection of the resident's property from loss or theft or provide maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Specifically, the facility did not have an effective system in place to protect resident's property, including clothing, from loss or theft. In addition, multiple resident rooms had damage to the walls. Resident identifiers: 10, 15, 16, 17, 25, 35, 37, and 42. Findings included: MISSING ITEMS: 1. Resident 16 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease, chronic kidney disease, dementia without behavioral disturbance, type 2 diabetes mellitus without complications, morbid obesity, major depressive disorder, muscle weakness, repeated falls, pain, generalized anxiety disorder, and osteoarthritis. On 6/7/22 at 10:15 AM, an interview was conducted with resident 16. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview it was determined that, for 11 of 39 sample residents, that the facility did not provide food prepared by methods that conserve nutritive value, flavor, and appearance; food and drink that was palatable, attractive, and at a safe and appetizing temperature. Specifically, multiple residents complained about the palatability of the food, appearance of the food, and repetition of meals. Resident identifiers: 6, 10, 11, 15, 16, 17, 25, 33, 35, 42 and 197. Findings include 1. On 6/6/22 at 11:30 AM, an interview with resident 17 was conducted. Resident 17 stated she was sick of having chicken day after day. Resident 17 stated that the kitchen would sometimes run out of alternative meals. 2. On 6/7/22 at 10:40 AM, an interview with resident 35 was conducted. Resident 35 stated that the vegetables were often overcooked and mushy. Resident 35 stated that the staff in the kitchen did not always follow the residents' preferences. 3. On 6/6/22 at 11:00 AM an interview with resident 10 was conducted. Resident 10 stated that the food was not good. Resident 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-13 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview it was determined for 1 of 39 sampled residents that the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infection. Specifically, a nurse was observed to dispose paracentesis fluid in a dumpster, a nurse was observed to not use appropriate hand hygiene during medication pass, and appropriate eye protection was not worn by facility staff. Resident identifiers: 248. Findings include: 1. Resident 248 was admitted to the facility on [DATE] with diagnoses which included unspecified cirrhosis of liver, malignant ascites, liver failure, metabolic encephalopathy, and history of hepatitis B and C infections. On 6/6/22 at 11:09 AM, an observation was made of Registered Nurse (RN) 4. RN 4 was observed to walk out of resident 248's room into the hallway and proceeded outside with a drainage bag containing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-13 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined that the facility did not provide for 3 of 39 sampled residents, with appropriate treatment and services to maintain or improve his or her ability to carry out the activities of daily living. Specifically, one resident was not provided with assistance as need for communication, and a second resident was not provided assistance on a consistent basis with showers. Resident identifiers: 9, 11, and 29. Finding include: 1. Resident 29 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction, Alzheimer's disease, adult failure to thrive and anxiety disorder. Resident 29 speaks Malayalam. On 6/8/22 at approximately 12:40 PM, an observation was made of resident 29. Resident 29 was observed to be sitting in the dining room for lunch time. A staff member was observed to be next to resident 29, providing assistance to resident 29 with eating. The staff member was heard speaking English to resident 29, however resident 29 did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that, for 2 of 39 sampled residents, that the facility did not ensure a resident who was unable to carry out activities of daily living (ADLs) received the necessary services to maintain good grooming and personal hygiene. Specifically, residents were not provided showers according to their schedules. Resident identifiers: 17 and 35. Findings include: 1. Resident 35 was admitted to the facility on [DATE] with diagnoses that included rhabdomyolysis, traumatic ischemia of muscle, anxiety disorder, post-traumatic stress disorder, major depressive disorder, fibromyalgia, and cyclical vomiting syndrome. On 6/7/22 at 10:15 AM, an interview with resident 35 was conducted. Resident 35 stated that the facility was bad about getting her showers done. Resident 35 stated that this was especially true when she initially arrived at the facility. Resident 35's medical record was reviewed on 6/8/22. Resident 35's admissions Minimum Data Set (MDS) dated [DATE] was reviewed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that the medication irregularities reported by the pharmacist were acted upon by the physician and implemented in a timely manner for 1 of 39 sample residents. Specifically, a resident received an anti-coagulation medication for approximately 7 days after the physician discontinued the medication. Resident identifier: 35. Findings include: Resident 35 was admitted to the facility on [DATE] with diagnoses that included rhabdomyolysis, traumatic ischemia of muscle, anxiety disorder, post-traumatic stress disorder, major depressive disorder, acute cystitis, urinary retention, fibromyalgia, hypertension, severe protein-calorie malnutrition, and acute pancreatitis. Resident 35's medical record was reviewed on 6/6/22. Resident 35's physician orders revealed that resident 35 had an order beginning on 4/16/22 to receive enoxaparin 40 mg subcutaneously every day for a diagnosis of blood clot prevention. On 5/11/22, the facility pharmacist consultant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-13 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined for 1 of 39 sampled residents that the facility did not promptly notify the physician of lab results. Specifically, the physician was not notified of a resident's international normalized ratio (INR) results for the months of April, May and June of 2022. Resident identifier: 33. Findings include: Resident 33 was admitted to the facility on [DATE] with diagnoses that included paraplegia, acute embolism and thrombosis of unspecified deep veins of unspecified lower extremity, pulmonary embolism without acute cor pulmonale, and long term (current) use of anticoagulants and antithrombotics/antiplatelets. Resident 33's medical record was reviewed on 6/13/22. A care plan dated 9/14/20 revealed resident 33 was at risk for complications secondary to Anti-Coagulant use. Goals in place included, resident will have no unaddressed bleeding or adverse drug events through next review. An approach listed was monitor/document/report signs or symptoms of adverse side effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-13 · tag F0779 — isolated
    Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, for 1 of 39 sample residents, that the facility did not have reports filed in the resident's clinical record. Specifically, a resident's x-ray report could not be found in his clinical record. Resident identifier: 11. Findings include: Resident 11 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included quadriplegia, C1-C4 incomplete, type 2 diabetes mellitus without complications, edema, benign prostatic hyperplasia, autonomic neuropathy, pain, major depressive disorder, muscle weakness, and muscle spasm. On 607/22 at 9:24 AM, an interview was conducted with resident 11. Resident 11 stated that recently a Certified Nursing Assistant (CNA) from an agency was assisting him to get out of bed using a Hoyer lift. Resident 11 stated his foot got caught between the Hoyer lift and the bed. Resident 11 stated the staff thought his foot was broken, but he did not break any bones with this incident. Resident 11 stated an x-ray was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-13 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure that each resident's medical record included documentation that indicated that the resident or resident's representative was provided education regarding the benefits and potential side effects of the influenza and pneumococcal immunizations; and that the resident either received the influenza and pneumococcal immunizations or did not receive the influenza and pneumococcal immunizations due to medical contraindications or refusal. Specifically, for 2 out of 5 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' pneumococcal consent status or education of the benefits and potential risks associated with the immunization. Resident identifiers: 24 and 35. Findings include: 1. Resident 24 was admitted to the facility on [DATE] with diagnoses which included dementia, coronary artery disease, hypertension, depression and anemia. Resident 24's medical record was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-13 · tag F0886 — failed to test for COVID-19 as required — isolated
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined, for 4 of 8 sampled facility staff members, that the facility did not ensure that routine testing of facility staff for COVID-19 was completed based on the parameters set forth by the Secretary. Specifically, routine testing of not up to date vaccinated staff members and exempted staff members, based on the county positivity rate, was not completed. Staff identifiers: Certified Nursing Assistant (CNA) 7, CNA 8, Employee 8 and Licensed Practical Nurse (LPN) 2. Findings include: On 6/9/22, a list of staff that were partially vaccinated, fully vaccinated and had vaccination exemptions was provided. Employee 8 and CNA 7 were documented as partially vaccinated. CNA 8, and LPN 2 were documented with medical exemptions. According to the Center for Disease Control and Prevention (CDC) the community transmission rate was high, indicating greater than 10%, for the weeks of 5/1/22, 5/8/22, 5/15/22, 5/22/22, 5/29/22, and 6/5/22. https://covid.cdc.gov/covid-data-tracker/#county-view|Utah|49035|Risk|community_transmission_level. The work…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-13 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, it was determined, the facility did not ensure the resident's medical record included documentation that indicates, at a minimum, the following: that the resident or resident representative was provided education regarding the benefits and potential risks associated with Coronavirus Disease- 2019 (COVID-19) vaccine; each dose of COVID-19 vaccine administered to the resident; or if the resident did not receive the COVID-19 vaccine due to medical contraindications or refusal. Specifically, for 2 of the 5 sampled residents, the facility did not keep documentation within the residents' medical record regarding the residents' COVID-19 vaccination refusal or education of the benefits and potential risks associated with COVID-19 vaccination. Resident identifiers: 24 and 35. Findings include: 1. Resident 24 was admitted to the facility on [DATE] with diagnoses which included dementia, coronary artery disease, hypertension, depression and anemia. Resident 24's medical record was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$78,946 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $55,999 — penalty dated 2023-11-08
  • $22,947 — penalty dated 2023-09-21
  • Medicare payment denial — starting 2023-10-28 for 4 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ROCKY MOUNTAIN CARE — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.0≈ chain avg
Health inspection 2 of 52.1-0.1 vs chain
Staffing 2 of 52.9-0.9 vs chain
Quality measures 5 of 54.7+0.3 vs chain
The other 9 homes this chain runs (chain average 3.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BEAVER CITY CORPORATIONOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/12/2013
BANGERTE, NATHANIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
BANGERTER, EDWARDIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
BANGERTER, JOHNATHANIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
BARNEY, JANETTIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2012
BEEMAN, RAYMONDIndividualMANAGING CONTROL - GOVERNING BODYsince 09/22/2022
BOARDMAN, LAURAIndividualMANAGING CONTROL - GOVERNING BODYsince 09/22/2022
BROWN, GARYIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2011
DARBY, MEGANIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
GATHERUM, JASONIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
HALE, FREDRICKIndividualMANAGING CONTROL - GOVERNING BODYsince 09/20/2022
HANSEN, KENTIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
MIKESELL, BRADLEYIndividualMANAGING CONTROL - GOVERNING BODYsince 09/22/2022
NEVES, COURTNEYIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
OAKDEN, RICHARDIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2010
OWENS, JONIndividualMANAGING CONTROL - GOVERNING BODYsince 11/01/2025
ROBINSON, MATTIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2019
SAMUELSON, LANCEIndividualMANAGING CONTROL - GOVERNING BODYsince 09/22/2022
SCHENA, TYLERIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2024
SMITH, VALIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2019
SNOWBALL, KELLYIndividualMANAGING CONTROL - GOVERNING BODYsince 09/22/2022
WIDDISON, ALANIndividualMANAGING CONTROL - GOVERNING BODYsince 09/22/2022
WRIGHT, CRAIGIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2019
LANGFORD, SCOTTIndividualCORPORATE OFFICERsince 03/01/2018
MOSS, TYLERIndividualCORPORATE OFFICERsince 03/01/2018
ROCKY MOUNTAIN CARE - MURRAY, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/12/2013
MARTINEZ, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2023
PEEKS, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/18/2025
ROCKY MOUNTAIN CARE LLCOrganizationADP OF THE SNFsince 11/25/2025

CMS files one row per role, so the 32 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.8M
Net patient revenuemost recent cost report
-50.0%
Operating marginrevenue minus expenses
$1.5M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 3%Other / private 18%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$472per resident / day
operating cost
$14,349per month
≈ monthly operating cost
$315per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in UT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.

Typical monthly cost in Utah
$8,669/mo
Nursing home (semi-private)
$10,646/mo
Nursing home (private)
$5,475/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465125. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next