Rocky Mountain Care - Hunter Hollow
4090 West Pioneer Parkway, West Valley City, UT 84120 · For profit - Limited Liability company · 124 certified beds · (801) 397-4400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent Oct 2023
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $20,318 in federal fines (most recent 2023-10-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.7% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.4% | 3.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.0% | 16.5% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.1% | 15.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.7% | 25.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.8% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.3% | 3.9% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 24.2% | 21.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.2% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 0.9% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 94.3% | 91.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.4% | 16.5% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 14.6% | 11.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.34 | 1.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.15 | 1.43 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 79.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.3%CMS range 51.2–70.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.3%CMS range 7.4–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 79.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 68.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 71.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.9%CMS range 3.3–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 124 beds and averages 109.9 residents a day — about 89% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.71 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.06 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.30 hrs/resident/day on weekends vs 3.87 on weekdays — 15% thinner on weekends. RN hours go from 1.16 to 0.81 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 16 most serious are shown; the remaining 10 are one tap away and print in full.
- Immediate jeopardy · K2023-10-26 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 9 sampled residents, that the facility failed to protect residents form abuse. Specifically, a resident was sexually abused without ongoing interventions to prevent further abuse. Additionally, the facility had prior knowledge of the alleged perpetrators behaviors and the facility failed to provide protection for the resident thereby allowing ongoing access and abuse of the resident by the alleged perpetrator. This requirement was determine to be out of compliance at the severity level of immediate jeopardy. Due to the ongoing access to resident 1, by the alleged perpetrator, the scope of the noncompliance is determined to be a pattern. Resident identifier: 1. NOTICE On 10/25/23 at 3:30 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to prevent various forms of abuse. Notice of the IJ was given verbally and in writing to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2023-10-26 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined, for 1 of 9 sampled residents, that the facility failed to protect residents form abuse. Specifically, a staff member had an allegation of sexual abuse toward resident 1 that was not thoroughly investigated in July 2022. An additional allegation of sexual abuse of resident 1 was made against the same staff member in September 2023 that substantiated abuse. Additionally, the facility had prior knowledge of the alleged perpetrators behaviors and the facility failed to provide protection for the resident thereby allowing ongoing access to the resident by the alleged perpetrator. This was found to have occurred at an immediate jeopardy (IJ) level. Resident identifier: 1. NOTICE On 10/25/23 at 3:30 PM, an Immediate Jeopardy was identified when the facility failed to implement Centers for Medicare and Medicaid Services (CMS) recommended practices to prevent various forms of abuse. Notice of the IJ was given verbally and in writing to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-10-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on confidential and non-confidential interviews with administrative staff, therapy staff, licensed and unlicensed nursing staff, and record review, it was determined, for 1 of 9 sampled residents, the facility failed to ensure that all suspected or alleged violations involving abuse were reported immediately to the administrator and other officials in accordance with State law through established procedures. Specifically, when interviewed by surveyors, multiple staff reported observing Certified Occupational Therapy Assistant (COTA) 1 interacting with resident 1 in a suspicious manner and did not report their concerns, thereby, allowing COTA 1 ongoing access to resident 1. The facility's noncompliance relative to identifing and reporting abuse was determined to be at the severity level of immediate jeopardy. Due to the repeated occurrence and number of staff who failed to report their concern, the scope was determined to be a pattern. Resident identifier: 1. NOTICE On 10/25/23 at 3:30 PM, an Immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-12-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 of 11 sampled residents, that the facility did not provide each resident adequate supervision to prevent accidents. Specifically, a resident was not provided two person assistance during a brief change, which led to a fall and subsequent fractures. This resulted in a finding of harm for resident 5. Resident identifiers: 5. Findings included: Resident 5 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included multiple sclerosis, wedge compression fracture of third lumbar vertebra, paraplegia, and neuromuscular dysfunction of bladder. Resident 5's medical record was reviewed on 12/22/25. A progress note dated 11/15/25 at 12:12 PM stated Aide came to nurse stating that [resident 5] was on the floor, nurse found her on her side next to her bed. She stated she rolled to be changed and was rolled too far and rolled off the bed. Scratches on face from metal side rail seen on face. When this nurse said she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined, the facility failed to ensure that the resident environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 1 out of 3 sampled residents, a resident that was a quadriplegic received second degree burns on his body after being served hot water by a Certified Nursing Assistant (CNA) and the resident was not supervised while drinking the hot water. Resident identifier: 1. Findings included: Resident 1 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, quadriplegia, type 1 diabetes mellitus, neuromuscular dysfunction of bladder, anxiety disorder, and burn of unspecified body region. Resident's medical record was reviewed on 11/8/23. On 11/18/22, a Hot Beverage Evaluation documented that resident 1 DOES NOT demonstrate the ability to self serve hot liquids, but wishes to have hot liquids…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure each resident received adequate supervision and services to prevent accidents. Specifically, for 1 out of 34 sampled residents, one resident sustained a skin tear to his face after falling off the bed during wound care. Resident identifier: 75. Findings include: Resident 75 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, osteomyelitis of vertebra, sacral and sacrococcygeal region, stage 4 pressure ulcer, acute respiratory failure, contracture of muscle (multiple sites), dependence on respiratory (ventilatory) status, tracheostomy status, severe protein-calorie malnutrition, need for assistance with personal care, bed confinement status, and cognitive communication deficit. Resident 75's medical records were reviewed on 5/18/22. A quarterly Minimum Data Set assessment dated [DATE], revealed that resident 75 required total dependence with two plus persons physical assistance for bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that, for 1 out of 30 sampled residents, the facility failed to ensure that each resident's environment remained as free of accident hazards as possible, and received adequate supervision and assistance with devices to prevent accidents. Specifically, a resident who had significant dysphagia was coughing while eating with no staff supervision or assistance. Resident identifier: 122.Findings included:On 2/10/26 at 12:26 PM, resident 122 was observed sitting upright in his wheelchair at a table and eating lunch in the dining room, staff member 1 was sitting with him. Resident 122 had a productive wet cough while he was drinking his milk. At 12:27 PM, staff member 1 got up, walked across the large dining room, got a clothing protector, and then returned and put the clothing protector on resident 122 and sat down next to him. Resident 122 was observed to have a productive wet cough after drinking milk. He then ate a spoonful of what looked like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure 1 out of 30 residents receiving a tube feeding received appropriate treatment and services to prevent complications. Specifically, observations revealed the tube feeding was not infusing at the rate prescribed by the provider. Resident identifier: 90 Findings included: Resident 90 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, spastic quadripalegic cerebral palsy, epilepsy, gastrostomy and dysphagia. Resident 90 was NPO (nothing by mouth).A physician order dated 9/19/25 documented, Isosource 1.5 CAL (calorie) 0.07 G (gram) - 1.5 Liquid. Give 40 ml/hr (milliliter/hour) via G-Tube [gastrostomy tube] two times a day for Nutrition Tube Feed to run continuously X (times) 22 hrs (hours)/day with water flushes of 45mL/hr x 22 hours.On 2/9/26 at 8:50 AM, an observation was made of the tube feeding at resident 90's bedside. The tube feeding pump was infusing at 34 ml/hr. A sticker was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide routine and emergency drugs and biologicals to its residents. Specifically, for 1 out of 30 sampled residents, a resident who received medication for diabetes mellitus did not have those medications available from the pharmacy for administration. Resident identifier: 97. Findings included: On 2/9/26 at 9:38 AM, an interview was conducted with resident 97 and he stated that he had not received his GLP1 (glucon-like peptide-1) shot (a medication for diabetes) that was due three days ago. Resident 97 stated he was told by staff that it was always given late because the pharmacy did not deliver it.Resident 97's medical record was reviewed from 2/9/26 through 2/12/26.Resident 97 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included type 2 diabetes mellitus with diabetic neuropathy and chronic kidney disease.The current physician's order dated 2/9/26 at 2:43 AM indicated, Tirzepatide Subcutaneous Solution…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that, for 1 out of 30 sampled residents, the facility failed to provide the required specialized rehabilitation services, speech-language pathology. Specifically, one resident experienced a change in his eating abilities and speech therapy was not notified. Resident identifier: 122. Findings included: On 2/10/26 at 12:26 PM, resident 122 was observed sitting upright in his wheelchair at a table and eating lunch in the dining room, staff member 1 was sitting with him. Resident 122 had a productive wet cough while he was drinking his milk. At 12:27 PM, staff member 1 got up, walked across the large dining room, got a clothing protector, and then returned and put the clothing protector on resident 122 and sat down next to him. Resident 122 was observed to have a productive wet cough after drinking milk. Resident 122 then ate a spoonful of what looked like mashed potatoes with gravy and had another productive wet cough. At 12:34 PM, resident 122…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined, for 1 out of 30 sampled residents, that the facility did not maintain medical records on each resident that were complete; accurately documented; readily accessible; and systematically organized. Specifically, blood sugar results were not recorded in the medical record for a resident who was given unprescribed insulin. Resident identifiers: 126. Findings included: Resident 126 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included, but were not limited to, hemiplegia and hemiparesis of the right dominant side, dysphagia, acute kidney failure and chronic congestive heart failure. Resident 126's medical record was reviewed on 2/11/26. A progress note dated 11/23/25 at 8:35 AM documented, Med [medication] error, Pt [patient] mistakenly given 50 units glargine insulin. Pt is t2 [type 2] diabetic. Called DON [Director of Nursing], and [medical provider]. Will hold dapagliflozin and monitor BG [blood glucose] every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility did not establish and implement written policies and procedures for feedback, data collections systems, and monitoring, including adverse event monitoring. Specifically, the facility did not implement policies to address the underlying cause of the problems or identify how corrective actions were taken and monitored in regard to feeding tubes. Resident identifier: 90 Findings included: During the previous recertification survey completed on 1/11/24, Federal tag 693 was cited at a D level for feeding tube noncompliance. Resident 90 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, spastic quadripalegic cerebral palsy, epilepsy, gastrostomy, and dysphagia. A physician order dated 9/19/25, documented, Isosource 1.5 CAL (calorie) 0.07 G (gram) - 1.5 Liquid. Give 40 ml/hr (milliliter/hour) via G-Tube [gastrostomy] two times a day for Nutrition Tube Feed to run continuously X (times) 22 hrs (hours)/day with water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure that an emergency call system was available and accessible in 5 out of 5 public and staff-accessible restrooms located in common areas used by residents. This failure created a risk that residents who utilized these restrooms would be unable to summon staff assistance in the event of an emergency or fall.Findings included: On 2/9/26 at 9:08 AM, an observation was made of the public restroom located in the Winder Lane hallway; the restroom was accessible to the public and a call light was not located within.On 2/9/26 at 9:09 AM, an observation was made of the public restroom located in the [NAME] Blvd (Boulevard) hallway, adjacent to the conference room; the restroom was accessible to the public and a call light was not located within.On 2/12/26 at 9:40 AM, an observation was made of the public restroom near the door labeled, About Hair; the restroom was accessible to the public and a call light was not located within.On 2/12/26 at 9:46 AM, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, it was determined that the facility failed to adhere to its established infection prevention and control program. Specifically, a staff member was observed not to wash or sanitize their hands between resident rooms. On June 26, 2025 at 10:50 AM, the surveyor observed certified nursing assistant (CNA) 1. CNA 1 exited a resident's room designated by posted signage for enhanced barrier precautions. The displayed signage required hand hygiene upon entry and exit, as well as the use of gowns and gloves for high-contact resident care, including tasks such as dressing, bathing, transferring, linen changes, hygiene, and toileting assistance. CNA 1 was observed to be carrying a bag of garbage, which appeared to be soiled briefs or linens, and a water mug. After CNA 1 handed the mug to another staff member and discarded the garbage, CNA 1 did not perform hand hygiene. Subsequently, CNA 1 entered a different resident's room without sanitizing hands prior to entry. The surveyor interviewed CNA 1 on June 26, 2025, at 1:05 PM. CNA 1 stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, it was determined the facility failed to assess 1 (Resident #74) of 10 sampled residents to ensure the resident was safe to self-administer inhaled medications. Finding included: A review of a facility policy titled, Resident Self-Administration of Medication, revised in June 2023, revealed, It is the policy of this facility to support the resident's right to self-administer medication. A resident may only self-administer medications after the facility's interdisciplinary team has determined which medications may be self-administered safely. The policy revealed 1. Each resident is offered the opportunity to self-administer medications during routine assessment by the facility's interdisciplinary team. 2. Resident's preference will be documented on the appropriate form and placed in the medical record. 3. When determining if self-administration is clinically appropriate for a resident, the interdisciplinary team should at a minimum consider the following: a. The medications appropriate and safe for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and policy review, it was determined the facility failed to develop a care plan for 1 (Resident #80) of 7 sampled residents who were dependent on respiratory ventilators. Findings included: A review of a facility policy titled, Comprehensive Care Plans, revised in June 2023, revealed, It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the residents' comprehensive assessment. An observation of Resident #80 on 01/08/2024 at 10:58 AM revealed the resident had a tracheostomy and was utilizing a mechanical ventilator. A review of Resident #80's Face Sheet revealed the facility admitted the resident on 06/11/2022. Per the Face Sheet, the resident had diagnoses that included acute respiratory failure, dependence on a respiratory ventilator, a tracheostomy (a surgical opening through the neck into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 10 citations
- Potential for harm · Dcited before2024-01-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and policy review, the facility failed to provide nail care for 2 (Resident #76 and Resident #98) of 10 residents who were dependent on staff for personal hygiene. Findings included: A review of a facility policy titled, Nail Care, revised June 2023, indicated, 4. Routine nail care, to include trimming and filing, will be provided on a regular schedule and as needed. Nail care will be provided between scheduled occasions as the need arises. 1. A review of Resident #76's Resident Face Sheet revealed the facility admitted the resident on 08/27/2022 with diagnoses that included dementia with other behavioral disturbance, anxiety, and need for assistance with personal care. A review of Resident #76's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/19/2023, revealed the resident could not complete a Brief Interview for Mental Status (BIMS) assessment. A Staff Assessment for Mental Status (SAMS) indicated the resident had severely impaired cognitive skills for daily decision making. The MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-11 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and policy review, the facility failed to ensure 1 (Resident #91) of 10 residents receiving tube feeding received appropriate treatment and services to prevent complications. Specifically, observations revealed the tube feeding formula bottle for Resident #91 was not dated or timed when it was initiated to ensure the formula was not administered beyond 24 hours. Findings included: Review of a facility policy titled, Enteral Medication Administration, dated March 2022, revealed, Supplies should be dated when opened and must be replaced every 24 hours. Review of a facility policy titled, Care and Treatment of Feeding Tubes, revised in June 2023, revealed, 9. Direction for staff regarding nutritional products and meeting the resident's nutritional needs will be provided: e. Ensuring that the administration of enteral nutrition is consistent with and follows the practitioner's orders. f. Ensuring that the product has not exceeded the expiration date. A review of Resident #91's Resident Face Sheet indicated the facility admitted Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and policy review, the facility failed to obtain a physician order for 1 (Resident #30) of 3 sampled residents receiving supplemental oxygen administration. Findings included: A review of a facility policy titled, Oxygen Administration, last revised in June 2023, indicated, 1. Oxygen is administered under orders of a physician, except in the case of an emergency. The policy also revealed 4. The resident's care plan shall identify the interventions for oxygen therapy, based upon the resident's assessment and orders. A review of Resident #30's Resident Face Sheet revealed the facility admitted the resident on 11/16/2023 with diagnoses that included acute respiratory failure, chronic obstructive pulmonary disease (COPD), and dependence on supplemental oxygen. A review of Resident #30's 5-day Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/22/2023, revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. The MDS indicated the resident utilized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-05-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined, the facility did not ensure each resident received and the facility provided, food and drink that was palatable, attractive, and at a safe and appetizing temperature. Specifically, several residents complained of cold meals, and on two separate meal observations the temperature of the food meant to be hot was served cold. Resident identifiers: 46, 85, and 252. Findings included: 1. Resident 46 had a most recent readmission to the facility on 4/4/22, with medical diagnoses that included, but were not limited to, type 2 diabetes mellitus with diabetic neuropathy, left above the knee amputation with infection following a procedure, acute osteomyelitis, pain, muscle weakness, morbid obesity, reduced mobility, hyperlipidemia, hypertension, major depressive disorder, and osteoarthritis. On 5/16/22 at 2:20 PM, resident 46 was interviewed. Resident 46 stated the facility had rotten food. Resident 46 stated he threw away more than he ate, and resident 46 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined, the facility did not ensure that residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain good grooming and personal hygiene. Specifically, for 2 out of 34 sampled residents, residents were not provided assistance with showers. Resident identifiers: 58 and 152. Findings included: 1. Resident 152 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, paroxysmal atrial fibrillation, bradycardia, atrioventricular block, acute kidney failure, chronic kidney disease stage 3, cerebral infarction, type 2 diabetes mellitus with hyperglycemia, peripheral vascular disease, pulmonary hypertension, muscle weakness, pneumonia, anxiety disorder due to known physiological condition, difficulty in walking, and chronic pain. Resident 152's medical record was reviewed on 5/17/22. A care plan Problem started on 3/11/22, documented Category: ADL Functional /…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-23 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record the review, it was determined, the facility did not ensure that pain management was provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, for 1 out of 34 sampled residents, a resident that had chronic pain was admitted to the facility with half the dose of a fentanyl patch than had been received at home. The same resident complained of pain and was unable to get a change in pain relief . Resident identifier: 152. Findings included: Resident 152 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, paroxysmal atrial fibrillation, bradycardia, atrioventricular block, acute kidney failure, chronic kidney disease stage 3, cerebral infarction, type 2 diabetes mellitus with hyperglycemia, peripheral vascular disease, pulmonary hypertension, muscle weakness, pneumonia, anxiety disorder due to known…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, that the facility did not provide routine and emergency drugs and biologicals to its residents. Specifically, for 1 out of 34 sampled residents, a residents medications were not administered as ordered by the physician due to the medications not being available by the pharmacy. Resident identifier: 81. Findings included: Resident 81 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, pneumonia, chronic respiratory failure, type 2 diabetes mellitus with diabetic chronic kidney disease, morbid obesity due to excess calories, persistent affective mood disorder, anxiety disorder due to known physiological condition, muscle weakness, chronic pain, heart failure, chronic kidney disease stage 3, low back pain, post traumatic stress disorder, cognitive communication deficit, essential hypertension, and mood disorder due to known physiological condition with depressive features. Resident 81's medical record was reviewed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-23 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure any irregularities reported by a pharmacist to the attending physician, the facility's Medical Director (MD), and Director of Nursing (DON), were acted upon. Specifically, for 2 out of 34 sampled residents, the facility did not implement recommendations, which were made on the Pharmacist Consultation Report and approved by the resident's physician. Resident identifiers: 49 and 92. Findings included: 1. Resident 49 was admitted to the facility on [DATE] with medical diagnoses that included, but were not limited to, intracranial injury with loss of consciousness, motor-vehicle accident, cognitive communication deficit, major depressive disorder, anxiety disorder, pseudobulbar affect, dysphagia, muscle weakness, hypertension, alcohol abuse, and sleep disorder. On 5/23/22, a review of resident 49's medical record was completed. The following were noted; A recommendation made on a Pharmacy Consultation Report dated 2/22/22, read,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined, the facility did not ensure that a resident who used psychotropic drugs was not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record. Residents who use psychotropic drugs receive gradual dose reductions (GDR), and behavioral interventions, unless clinically contraindicated, in an effort to discontinue these drugs. Specifically, for 1 out of 34 sampled residents, a resident did not receive a GDR on a benzodiazepine medication for anxiety that was initiated on 12/13/20. Resident identifier: 81. Findings included: Resident 81 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, pneumonia, chronic respiratory failure, type 2 diabetes mellitus with diabetic chronic kidney disease, morbid obesity due to excess calories, persistent affective mood disorder, anxiety disorder due to known physiological condition, muscle weakness, chronic pain, heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-23 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined, that the facility did not ensure that the Quality Assessment and Assurance (QAA) committee developed and implemented appropriate plans of action to correct identified quality deficiencies. Specifically, the facility was found to be in non-compliance with F689 which were cited within the facility's 2018 and 2019 recertification survey. Findings included: An annual recertification survey was completed on 1/24/19. During the survey deficiencies F583, F584, F677, F689, F758, F759, and F791 were cited. An annual recertification survey was completed on 2/10/20. During the survey, deficiencies F580, F623, F636, F638, F689, F692, F760, F761, F801, F812, and F908 were cited. Based on interview and record review, it was determined, the facility did not ensure each resident received adequate supervision and services to prevent accidents. Specifically, for 1 out of 34 sampled residents, one resident sustained a skin tear to his face after falling off the bed during wound care. Resident identifier: 75. [Cross Reference F689] On 5/23/22 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$20,318 in federal fines across 1 penalty.
- $20,318 — penalty dated 2023-10-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ROCKY MOUNTAIN CARE — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 2 of 5 | 2.9 | -0.9 vs chain |
| Quality measures | 5 of 5 | 4.7 | +0.3 vs chain |
The other 9 homes this chain runs (chain average 3.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BEAVER CITY CORPORATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/01/2015 |
| BANGERTE, NATHAN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| BANGERTER, EDWARD | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 11/01/2025 |
| BANGERTER, JOHNATHAN | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 11/01/2025 |
| BARNEY, JANETT | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2012 |
| BEEMAN, RAYMOND | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 09/22/2022 |
| BOARDMAN, LAURA | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 09/22/2022 |
| BROWN, GARY | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2011 |
| DARBY, MEGAN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| GATHERUM, JASON | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| HALE, FREDRICK | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 09/22/2022 |
| HANSEN, KENT | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| MIKESELL, BRADLEY | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 09/22/2022 |
| NEVES, COURTNEY | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| OAKDEN, RICHARD | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/10/2010 |
| OWENS, JON | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| ROBINSON, MATT | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2019 |
| SAMUELSON, LANCE | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 09/22/2022 |
| SCHENA, TYLER | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2024 |
| SMITH, VAL | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2019 |
| SNOWBALL, KELLY | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 11/01/2025 |
| WIDDISON, ALAN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 09/22/2022 |
| WRIGHT, CRAIG | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2019 |
| LANGFORD, SCOTT | Individual | CORPORATE OFFICER | — | since 03/01/2018 |
| MOSS, TYLER | Individual | CORPORATE OFFICER | — | since 03/01/2018 |
| BCVV, INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/15/2025 |
| MARTINEZ, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2023 |
| ROPER, ALEXANDER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/04/2025 |
| ROCKY MOUNTAIN CARE LLC | Organization | ADP OF THE SNF | — | since 11/03/2025 |
CMS files one row per role, so the 34 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in UT
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Utah Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 465075. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.