Heritage Hall Blacksburg

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 223 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 69.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 116 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 179 beds and averages 132.3 residents a day — about 74% occupied, or roughly 47 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.23 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.70 hrs/resident/day on weekends vs 3.44 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.48 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

22 citations, most serious first. The 12 most serious are shown; the remaining 10 are one tap away and print in full.

• Immediate jeopardy · K2020-02-10 · tag F0700 — pattern
  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to assess the resident for risk of entrapment from bed rails and failed to review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to use of the bedrails for 54 out of 139 beds, including Resident #135. The scope and severity was originally cited at Immediate Jeopardy, Level IV Widespread and was reduced to a Level II Widespread after the facility was cleared of Immediate Jeopardy. The administrator, assistant administrator, director of nursing, assistant director of nursing, and the regional nurse consultant were notified on 2/07/20 that the extended survey process had begun at 11:50 am, as the survey team had identified Immediate Jeopardy and Substandard Quality of Care in the area of Quality of Care. Upon Office of Licensure and Certification supervisory review of the interviews and documentation, the Scope and Severity was adjusted to Immediate Jeopardy, Level IV, Pattern and was reduced to a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2020-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview, clinical record review and facility document review the facility staff failed to ensure an accident free environment for 1 of 31 residents, Resident #135. For Resident #135, the facility staff failed to assess for the safe use of bedrails and risk of entrapment prior to implementing side rails. Following an incident when the resident's arm became trapped in the bed rail, the resident's arm was described as still red and acted as if moving it was tender to touch seven days later. This is harm. The findings included: Resident #135's diagnosis list indicated diagnoses, which included, but not limited to Malignant Neoplasm of Unspecified Site of Right Breast, Unspecified Dementia without Behavioral Disturbance, Bipolar Disorder, unspecified, and Contracture of Left Hand. The most recent annual MDS with an ARD (assessment reference date) of 1/14/20 coded the resident as being severely impaired in cognitive skills for daily decision making with short term and long term memory loss in section C, Cognitive Patterns. Resident #135 is also coded as requiring the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, resident and staff interview, clinical record review, and facility document review, the facility staff failed to ensure electronic cigarettes (vapes) and/or illicit substances were stored in a manner to prevent misuse from other vulnerable residents and/or a fire hazard for four (4) of four (4) sampled residents, Resident #1, Resident #2, Resident #3, and Resident #4. The findings included:1. For Resident #1, the facility staff failed to ensure an electronic cigarette (vape) was securely stored. A facility policy titled, Resident Smoking, dated 2/21/24 specified, Smoking and/or vaping is not allowed inside the facility under any circumstances. The policy also specified, All smoking paraphernalia cigarettes, cigars, e cigs, vapes, etc. will not be left in the possession of any resident at any time. These items must be kept at the nurse's station or locked inside the med room or additional locked safe area designated by the facility.An admission Record indicated the facility admitted Resident #1 on 5/22/23. According to the admission Record, Resident #1 had a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-08-29 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview, record review and facility document review, the facility staff failed to notify the physician and/or responsible party of a significant change in the resident's physical, mental, or psychosocial status for one of 30 residents in the survey sample, resident #44. The findings included: The facility staff failed to notify resident # 44's responsible party of a significant weight loss. Resident # 44's diagnoses included but were not limited to gastroesophageal reflux disease (GERD), unspecified dementia with psychotic disturbance, major depressive disorder and anxiety disorder. The minimum data set (MDS) assessment with an assessment reference date (ARD) of 7/31/24 assigned the resident a brief interview for mental status (BIMS) score of 03 out of 15 indicating significant cognitive impairment. During a review of the clinical record surveyor noted a 11.50 % weight loss in 5 months. Resident # 44 weighed 127 pounds (lbs.) in March and on 8/22/24 their weight was recorded at 112.4 lbs. and on 8/29/24 was recorded at 111 lbs. The progress notes for resident # 44…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-08-29 · tag F0641 — isolated
  Ensure each resident receives an accurate assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview, clinical record review and facility document review the facility staff failed to ensure an accurate minimum data set assessment for 2 of 3 closed record reviews, Resident #125 and Resident #127. The findings included: 1. For Resident #125 the facility staff incorrectly coded the resident's discharge status. Resident #125's face sheet listed diagnoses which included but not limited to obesity, encephalopathy, and anemia. Section A of Resident #125's discharge minimum data set (MDS) with an assessment reference date of 06/01/24 coded the resident as being discharged home. Resident #125's clinical record was reviewed and contained a nurse's progress note which read in part, 6/1/2024 17:50 Spoke with . (name omitted) at . (hospital name omitted) ED (emergency department) who stated rsd (resident) was being admitted and transferred to . (hospital name omitted) for CHF (congestive heart failure) per wife request to transfer. MD aware. RP (responsible party) aware. Surveyor spoke with MDS coordinator on 08/28/24 at 5:10 pm regarding Resident #125's MDS assessment.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-08-29 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, staff interview, and clinical record review, the facility staff failed to ensure a medication was available for administration for 1 of 30 sampled residents (Resident #10). The findings included: For Resident #10, the facility staff failed to ensure Zofran, a medication used to treat nausea and vomiting, was available for administration. Resident #10's diagnosis list indicated diagnoses, which included, but not limited to Nausea and Vomiting, Generalized Abdominal Pain, Gastro-Esophageal Reflux Disease (GERD), Alzheimer's Disease, Guillain-Barre Syndrome, Chronic Obstructive Pulmonary Disease, and Chronic Ischemic Heart Disease. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 7/11/24 assigned the resident a brief interview for mental status (BIMS) summary score of 15 out of 15 indicating the resident was cognitively intact. Resident #10's current comprehensive person-centered care plan included a focus area stating the resident had a history of GERD with an intervention to administer medications per orders. Resident #10's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-08-29 · tag F0757 — failed to avoid unnecessary drugs — isolated
  Ensure each resident’s drug regimen must be free from unnecessary drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure 1 of 30 sampled residents was free of unnecessary medication, Resident #54. The findings include: For Resident #54 the facility staff failed to ensure the resident was free of an unnecessary medication, Hydralazine. (Hydralazine is a medication used to treat hypertension (high blood pressure)) Resident #54's diagnosis list indicated diagnoses that included, but were not limited to, Muscle Weakness, Cognitive Communication Deficit, Dementia, Atrial Fibrillation, Congestive Heart Failure, Hypertension (HTN), Peripheral Vascular Disease, and Cerebral Infarction (stroke). The most recent minimum data set (MDS) with an assessment reference date (ARD) of 6/12/24, assigned the resident a brief interview for mental status (BIMS) summary score of 10 out of 15 for cognitive abilities, indicating Resident #54 was moderately impaired in cognition. An active medical provider order dated 5/22/24 read in part, .Hydralazine 25 MG (milligrams) tablet orally two times a day for HTN Hold…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-08-29 · tag F0760 — failed to prevent significant medication errors — isolated
  Ensure that residents are free from significant medication errors.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure residents are free of significant medication errors for 3 of 30 sampled residents (Resident #5, Resident #93, and Resident #108). The findings included: 1. For Resident #5, the facility staff failed to administer Lantus, Humalog, and Bactrim DS as ordered by the provider. Resident #5's diagnosis list indicated diagnoses, which included, but not limited to Type 2 Diabetes Mellitus, Chronic Kidney Disease, Heart Failure, and Chronic Obstructive Pulmonary Disease. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 7/18/24 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 indicating the resident was cognitively intact. Resident #5's current comprehensive person-centered care plan included a focus area stating the resident had a diagnosis of Type 2 Diabetes with an intervention to administer medications and insulin per orders. Resident #5's current provider orders included the following insulin…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-08-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on staff interviews, clinical record reviews, and facility document review, the facility staff failed to maintain complete and/or accurate clinical documentation for one (1) of 30 sampled residents, resident # 44. The findings included: The facility staff failed to document baths in the electronic medical record for resident # 44. Resident # 44's diagnoses included but were not limited to anxiety disorder, muscle weakness, need for assistance with personal care, unspecified dementia with psychotic disturbance and major depressive disorder. Resident # 44's minimum data set (MDS) assessment with an assessment reference date of 7/31/24 assigned the resident a brief interview for mental status (BIMS) score of 03 out of 15 indicating severe cognitive impairment. The electronic medical record for resident # 44 was reviewed. This surveyor was unable to locate documentation that resident # 44 had been bathed in the month of August. On 8/28/24 at 5:27 PM the survey team met with the Administrator, Assistant Administrator, Director of Nursing (DON) and Regional Director of Clinical…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-08-29 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, resident interviews, staff interviews, and facility document review, the facility staff failed to follow the infection prevention and control program guidelines to provide a sanitary environment for 2 of 30 sampled residents, Resident #38 and Resident #55. The findings were: 1. For Resident #38, facility staff failed to return urine collection containers (urinal and urine collection bag) to the resident's bedside after use. The containers were left in the bathroom which was shared between two semi-private resident rooms. Resident #38's minimum data set assessment with an assessment reference date of 08/12/24 noted the resident was rarely/never understood and therefore a brief interview for mental status was not conducted. Resident #38 had one roommate in a semi-private room which shared a bathroom with another semi-private room occupied by two (2) residents. The total of four (4) residents shared one bathroom which contained only a commode. In an interview with one of the four residents' family members on 08/27/24 at 2:39 p.m., the family member reported…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2023-01-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and staff interview, the facility staff failed to prepare, distribute, and serve food in a manner that would prevent foodborne illnesses. The Bistro refrigerator and 2 of 3 pantry refrigerators (Center and Villa) contained out of date milk. The findings included: The Bistro refrigerator and the pantry refrigerators on the Center and Villa units were observed to contain out of date milk. 01/17/23, during the initial tour of the facility, the surveyor observed a tray of milk in the Bistro refrigerator with an expiration date of 01/16/23. The Assistant Dietary Manager (ADM) removed the tray of milk from the refrigerator and stated they would dispose of the milk. 01/18/23 3:39 p.m., the pantry refrigerator on the Center unit was observed by the surveyor to contain one carton of frozen milk with an expiration date of 01/16/23. The Villa unit pantry refrigerator contained two cartons of milk with an expiration date of 01/16/23. 01/18/23 3:40 p.m., the Director of Nursing (DON) was shown the outdated milk from the pantry refrigerators. 01/18/23 3:41 p.m., rechecked the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2023-01-19 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, staff interviews, and documentation review, the facility staff failed to consistently perform hand hygiene during wound care for one (1) of 26 sampled current residents, Resident #11. The findings include: Licensed Practical Nurse (LPN) #3 failed to change gloves and perform hand hygiene after cleaning an open wound and prior to applying a new dressing/bandage to one of Resident #11's pressure wounds/areas. Resident #11's minimum data set (MDS) assessment, with an assessment reference date (ARD) of 12/31/22, was dated as completed on 1/3/23. Resident #11 was assessed as able to make self understood and as able to understand others. Resident #11's Brief Interview for Mental Status (BIMS) summary score was documented as a 14 out of 15 (this indicated intact and/or borderline cognition). Resident #11 was assessed as requiring assistance with bed mobility, transfers, dressing, toilet use, and personal hygiene. Resident #11 was assessed as having Stage 2 pressure ulcers present on admission to the facility. The facility's policy titled Handwashing/Hand Hygiene…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to HERITAGE HALL — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA