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Heritage Hall King George

10051 Foxes Way, King George, VA 22485 · For profit - Limited Liability company · 130 certified beds · (540) 775-4000 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Apr 2019Behavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation2 actual-harm citations CMS recorded as corrected before the inspection ended (past non-compliance)$63,359 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $63,359 in federal fines (most recent 2026-03-26)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its last standard health inspection was over 4 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
7961 Kings Hwy · (540) 775-7961 · Call to confirm hours
Pharmacy
11458 Kings Hwy · (540) 775-2284 · Call to confirm hours
Grocery
Food Lion0.6 mi
8149 Kings Hwy · (540) 775-4894 · Call to confirm hours
Park
8076 Kings Hwy · (540) 775-4386 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.8%14.9%15.4%better
Long-stay residents who lose too much weight5.2%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.2%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.4%1.6%2.0%better
Long-stay residents with depressive symptoms4.8%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.9%3.6%3.3%better
Long-stay residents whose ability to walk worsened18.6%15.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication15.3%20.6%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%94.0%95.3%typical
Long-stay residents with pressure ulcers2.6%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control19.2%21.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table13.8%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine100.0%73.6%79.4%better
Short-stay residents rehospitalized after admission27.7%22.3%22.6%worse
Short-stay residents with an outpatient ER visit7.1%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.061.521.67worse
Long-stay outpatient ER visits per 1,000 resident days0.741.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 115 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.5%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
79.6%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 79.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.5%CMS range 35.8–53.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.9–14.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge79.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge73.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge79.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.4–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
1.06
LPN hours/ resident / day
1.82
Aide hours/ resident / day
3.21
Total nurse hours/ resident / day
0.16
RN hoursweekends
30.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 130 beds and averages 96.9 residents a day — about 75% occupied, or roughly 33 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.21 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.82 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.63 hrs/resident/day on weekends vs 3.44 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.40 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2022-09-01)
27
at the previous standard inspection (2019-04-05)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 4 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 13 most serious are shown; the remaining 40 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview clinical record review and facility documentation the facility staff failed to ensure that Residents receive adequate supervision and assistance to prevent accidents for 1 Resident (#1) in a survey sample of 5 Residents. Immediate Jeopardy (IJ) was identified on 5/22/24 at 12:55 PM, at which time the facility Administrator and Director of Nursing were made aware. Following verification of the implementation of the facility's immediacy removal plan, it was determined the IJ was removed on 5/23/24 at 11:15 AM. The scope and severity were lowered to level 3, isolated. The findings included: For Resident #1, the facility staff failed to ensure the Resident was always supervised in the whirlpool tub. Resident #1 was left in the whirlpool bath for approximately 4 hours unattended, resulting in being found unresponsive and requiring transport to the emergency room via rescue squad. On 5/21/24 at approximately 11:30 AM initial tour was conducted, and it was found that Resident #1 was not in the facility. A clinical record review revealed the following progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-31 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to meet professional standards of quality for one Resident (Resident #2) which resulted in harm for one Resident (Resident #1) in a survey sample of three Residents. Findings included: For Resident #2, on 11/18/22, the facility staff failed to follow professional standards regarding medication administration. Facility staff, Registered Nurse-B (RN-B) left a cup of medications containing 5 pills (including psychiatric drugs) at the bedside unattended. The roommate, Resident # 1, consumed the cup of medications, developed altered mental status and tachycardia (fast heart rate) and subsequently required hospitalization for 4 days, resulting in harm for Resident #1. Resident #2 was admitted to the facility in 2018 with diagnoses that included but were not limited to: Schizophrenia, Dementia, Hypothyroidism, Convulsions, Anxiety, Gastroesophageal Reflux Disease, Schizoaffective Disorder and Hypothyroidism.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-10-31 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to ensure one resident (Resident # 1) of 3 residents in the survey sample was free of significant medication errors. For Resident #1, the facility staff failed to ensure the roommate's medications including psychiatric medications were not left unattended and available for incidental consumption by Resident # 1, resulting in hospitalization for 4 days. This constitutes harm. The findings included: Resident # 1 was admitted to the facility with diagnoses that included but were not limited to: history of stroke with residual left-sided deficit, dysarthria, diabetes mellitus, right below the knee amputation. The most recent MDS (minimum data set) assessment at the time of the incident was a Quarterly assessment with an ARD (Assessment Review Date) of 10/12/2022. The MDS coded Resident # 1 with a BIMS (Brief Interview for Mental Status) of 15/15 indicating no cognitive impairment. Resident # 1 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-05-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview clinical record review and facility documentation the facility staff failed to develop and implement a comprehensive care plan that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs for 1 Resident (#1) in a survey sample of three (3) residents. The findings included: For Resident #1 the care plan does not have specific interventions for ADL (Activities of Daily Living) assistance. On 5/22/24 a review of the clinical record revealed the following excerpt from the care plan: FOCUS: Impaired Coping Date Initiated: 04/29/2024 GOAL: [This section was not filled in] INTERVENTIONS: Provide assistance with ADLs / IADLs as needed Date Initiated: 04/29/2024. Provide care in a calm and reassuring manner Date Initiated: 04/29/2024. On 5/24/24 at approximately 3:30 PM an interview was conducted with RN C who was asked the purpose of a care plan. RN C stated the purpose of a care plan is to direct the care of the Resident. When asked if this should include care that is individualized to each Resident, and she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to ensure that residents are free from significant medication errors for 1 Resident (#10) in a survey sample of 5 Residents. The findings included: For Resident #1 the facility staff failed to hold the blood pressure medications according to the parameters listed in the order. On 5/22/24 a review of the clinical record revealed that Resident #1 had the following orders: Hydralazine HCl Oral Tablet 25 MG Give 1 tablet by mouth every 8 hours related to essential hypertenson. Hold if SBP less than 110 -Start Date- 02/01/2024. Isosorbide Dinitrate Oral Tablet 20 MG (Isosorbide Dinitrate) Give 1 tablet by mouth every 8 hours related to essential hypertension. Hold if SBP [systolic blood pressure] less than 110 -Start Date- 02/01/2024. A review of the MAR (Medication Administration Record) Resident #1 was administered both hydralazine and Isosorbide Dinitrate on the following dates when his blood pressure was below 110: 3/13/24 -108/55 at 6 am 3/17/24 - 108/53 at 6 am 3/18/24 101/54 at 6 am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation the facility staff failed to ensure Residents receive services in the facility with reasonable accommodation of resident needs for 1 Resident in a survey sample of 4 Residents. The findings included: For Resident #1 the facility staff failed to ensure the Resident had transportation to appointments outside of the facility. On the afternoon of 4/9/24 an interview was held with the SW who stated, We do arrange transportation for the Resident, however, sometimes the company does not show up, so we then reschedule the appointment for the resident and reschedule transportation as well. The SW stated that on one occasion the ride did not show up to pick up the Resident up after the appointment and the Administrator had to go and pick her up. A review of the transportation logs revealed that Resident #1 missed the following appointments due to transportation issues: On 2/7/24 she missed the cardiology follow up at 9 AM. On 2/14/24 she missed the allergy follow up at 11 AM. On 2/24/24 she missed the cardiology follow up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review the facility staff failed to provide care and services that meet professional standards of quality for 2 Residents (# 1 and #2) in a survey sample of 4 Residents. The findings included: 1. The facility staff failed to ensure medications were given per physician orders for Resident #1. On 4/9/24 at approximately 3:00 PM an interview was conducted with Resident #1 who stated that she was, Happy at the facility there were some improvements that needed to be made. When asked about her medications and treatments she stated that she was not getting her medications right a while ago, but they are getting better. A review of the clinical record revealed the following: The MAR (Medication Administration Record) was reviewed, and it was found that on 2/9/24 Advair Diskus Inhaler marked as #9, Not given see nurses note. The nurses note read as follows: 2/9/2024 9:57 AM - Orders - Administration Note Text: Advair Diskus Inhalation Aerosol Powder Breath Activated 250-50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-10 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review and facility documentation, the facility staff failed to ensure that Residents were free from unnecessary medications to include duplicate drug therapy for 1 Resident (#1) in a survey sample of 4 Residents. The findings included: For Resident #1 the facility staff failed to ensure the Resident was free from unnecessary medication to include duplicate medications. On 4/9/24 a review of the clinical record revealed that Resident #1 had following orders. GNP Mucus Relief DM Max Oral Liquid 5-100 MG/5ML (Dextromethorphan / Guaifenesin) Give 10 ml by mouth every 4 hours as needed for cough supervised self-administration -Start Date 02/01/2024 6:00 AM - PRN. Guaifenesin Oral Syrup 100 MG/5ML (Guaifenesin) Give 30 ml by mouth every 6 hours as needed for cough -Start Date 02/01/2024 6:00 AM. A review of the clinical records revealed that both medications have been valid orders available for use since 2/1/24. Since 2/1/24 both orders had been utilized for a total of 6 doses administered. 4/11/24 an interview was held with LPN D who stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-01 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility documentation review, the facility staff failed to post daily staffing information for Residents, staff, and visitors to see, which has the potential to affect all Residents. The findings included: On 9/1/22 at approximately 11:00 AM, a faciltiy tour was conducted to look for daily staffing posted. Surveyor E was unable to locate it. On 9/1/22 at approximately 12:40 PM, the Director of Nursing (DON) was asked where the daily staffing is posted. The DON and Surveyor E went to the B unit and found the Daily Unit Assignment sheet posted in the hallway. This posting listed the date, staff's first names and their assigned shift. No census data or hours worked was noted. The DON and Surveyor E then went to the A unit. The Daily Unit Assignment was posted in the chart room, which was located behind the nursing station. On 9/1/22, the Director of Nursing (DON) was interviewed. The DON stated the scheduler posts the daily staffing and on the weekends posts for the entire weekend on Friday. When asked what the purpose of posting the daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-09-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility documentation review, the facility staff failed to distribute food in accordance with professional standards for food service safety. Specifically, the facility staff failed to ensure a safe holding temperatures for 2 out of 2 milk containers on 08/31/2022 for the lunch tray line. The findings included: On 08/31/2022 at 11:00 A.M., this surveyor observed Employee K, a cook, obtain tray line temperatures. The cold beverages for the tray line were on cart shelves by the tray line. Employee K selected a carton of milk to check the holding temperature. The temperature was 50.8 degrees Fahrenheit. Employee K then selected another milk off the cart and checked the temperature. The temperature was 47.2 degrees Fahrenheit. The cook then stated the milk on the cart would be taken away. The Dietary Manager was informed of findings and stated that the milk should be on ice while serving on the tray line. On 08/31/2022, the facility staff provided a copy of their policy entitled, Food Production. In Section D(b)(1) entitled, Milk Production,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-01 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and facility documentation review, the facility staff failed to test Residents for COVID-19 in on one (A-unit) of two units accordance with The Centers for Disease Control and Prevention guidance. The findings included: Review of the CDC document entitled, Interim Infection Prevention and Control Recommendations to Prevent SARS-CoV-2 Spread in Nursing Homes updated on 02/02/2022, was reviewed. An excerpt of the document read, Asymptomatic residents with close contact with someone with SARS-CoV-2 infection, regardless of vaccination status, should have a series of two viral tests for SARS-CoV-2 infection. In these situations, testing is recommended immediately (but generally not earlier than 24 hours after exposure) and, if negative, again 5-7 days after the exposure. On 08/31/2022 at approximately 5:00 P.M., the facility staff provided a copy of their staff line listing. According to the line listing, Staff #17, a nurse, had symptom onset (cough, temperature greater than 100 degrees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-01 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to facilitate Resident self-determination through support of Resident choice for one Resident (Resident #43) in a sample size of 38 Residents. For Resident #43, the facility staff failed to assist Resident #43 spend time outside in August 2022 as was her personal preference. The findings included: On 08/30/2022 at 8:30 A.M., Resident #43 was observed in her bed. When asked about concerns at the facility, Resident #43 stated she used to go outside sometimes but now she cannot go outside. When asked why, Resident #43 stated she didn't know why and would like to go outside again sometimes. On 08/31/2022, Resident #43's clinical record was reviewed. Resident #43's Minimum Data Set with an Assessment Reference Date of 07/07/2022 was coded as a quarterly assessment. The Brief Interview for Mental Status was coded as 14 out of possible 15 indicative of intact cognition. An activity preference assessment was not completed with this quarterly review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to revise the care plan for two Residents (Resident #43, Resident #59) in a sample size of 38 Residents. 1) For Resident #43, the facility staff failed to revise the care plan regarding Resident #43's personal preference to spend time outside. 2) For Resident #59, the facility staff failed to review and revise the care plan based on changing goals, preferences and needs of the resident and in response to current interventions. The findings included: On 08/30/2022 at 8:30 A.M., Resident #43 was observed in her bed. When asked about concerns at the facility, Resident #43 stated she used to go outside sometimes but now she cannot go outside. When asked why, Resident #43 stated she didn't know why and would like to go outside again sometimes. On 08/31/2022, Resident #43's clinical record was reviewed. Resident #43's Minimum Data Set with an Assessment Reference Date of 07/07/2022 was coded as a quarterly assessment. The Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · D2022-09-01 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide an ongoing program to support residents in their choice of activities for one Resident (Resident #43) in a sample size of 38 Residents. For Resident #43, the facility staff failed to assist Resident #43 spend time outside in August 2022 as was her personal preference. The findings included: On 08/30/2022 at 8:30 A.M., Resident #43 was observed in her bed. When asked about concerns at the facility, Resident #43 stated she used to go outside sometimes but now she cannot go outside. When asked why, Resident #43 stated she didn't know why and would like to go outside again sometimes. On 08/31/2022, Resident #43's clinical record was reviewed. Resident #43's Minimum Data Set with an Assessment Reference Date of 07/07/2022 was coded as a quarterly assessment. The Brief Interview for Mental Status was coded as 14 out of possible 15 indicative of intact cognition. An activity preference assessment was not completed with this quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide care according to professional standards for one Resident (Resident #38) in a sample size of 38 Residents. For Resident #38, the facility staff failed to re-valuate for leg prosthetics after a fitting for shrinkers socks was completed. The findings included: On 08/30/2022 at 8:45 A.M., Resident #38 was observed dressed, sitting on his bed covers. Resident #38 had bilateral above the knee amputations. When asked if he had any concerns about the care he received at the facility, Resident #38 stated that he wanted his prosthetic legs. When asked if he knew where they were located, Resident #38 stated that he doesn't have prosthetic legs yet, but wants to get them. On 08/31/2022, Resident #38's clinical record was reviewed. Resident #38's Minimum Data Set with an Assessment Reference Date of 07/05/2022 was coded as a quarterly assessment. The Brief Interview for Mental Status was coded as 15 out of possible 15 indicative of intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-01 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility documentation review, the facility staff failed to have an accurate system to track the immunization status of all facility employees affecting one employee (Staff #5) in a sample of 11 employees reviewed, and the facility staff permitted one staff member (Staff #5) who was not fully immunized to continue to work; the facility staff's vaccination rate was 99.5% The findings included: The facility staff failed to have an accurate system to track the COVID immunization status of one employee Staff #5 and permitted her to work after being eligible to receive the second dose, which she didn't receive timely. On 8/30/22, the facility staff provided the survey team with a copy of the staff vaccination matrix and a document titled, COVID-19 Vaccination Record Log for Staff, which included dates of vaccination. These two documents were reviewed and a sample of 11 employees were selected for review. The staff vaccination matrix revealed the following: Staff #5 was listed as being partially vaccinated. The COVID-19 vaccination record log for staff,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-05 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility documentation review and in the course of a complaint investigation, the facility staff failed to implement their abuse and neglect policy for 5 of 25 employees. (Employee D, Employee E, LPN C, CNA E and CNA F) The facility staff failed to implement their abuse and neglect policy by failing to pre-screen employees prior to hire by failing to obtain reference checks and verifying licenses/certification. The findings included: A review of employee records was conducted on 4/3/19. The facility failed to conduct license verification prior to hire for 2 of 25 employees, (employees LPN C and CNA E). During employee record review, LPN C was hired 3/5/19 and her nursing license was not verified until 3/8/19. This nurse did have findings against her license for a complaint of misconduct, which the facility was not aware of prior to her hire. During an interview with (Employee F), Human Resources Coordinator, on 4/4/19 at 9:37am, when asked if this is something the facility would want to know prior to hire, she replied, I would assume so, when I saw that I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-05 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation and clinical record review the facility failed ensure Residents had (Pre admission Screening And Resident Review) PASARR screening prior to admission for five residents, Residents (#7, #28, #97, #49, and #68) in a survey sample of 30 residents. 1. For Resident # 7 the facility staff failed to obtain a PASARR prior to admission to the facility. 2. For Resident # 28 the facility staff failed to obtain a PASARR prior to admission to the facility. 3. For Resident # 97 the facility staff failed to obtain a PASARR prior to admission to the facility. 4. For Resident # 49, the facility staff failed to obtain a PASARR screening prior to admission to the facility. 5. For Resident # 68, the facility staff failed to obtain a PASARR screening prior to admission to the facility. The findings include: 1. For Resident # 7 the facility staff failed to obtain a PASARR prior to admission to the facility. Resident # 7 is a [AGE] year old woman admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-05 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility documentation the facility staff failed to ensure freedom from unnecessary psychotropic medications for 4 Residents (Resident #24, Resident # 86, #69, and #39) in a survey sample of 30 Residents. 1. For Resident #24 the facility doctor gave orders for Ativan 0.5 (Milligrams) MG every 6 hours (as needed) PRN for 90 days at a time. 2. For Resident #86 the facility staff gave anti-psychotic medication to a Dementia Resident without a proper diagnosis for use. 3. For Resident #69, the facility staff failed to ensure he was free from Seroquel (an antipsychotic) which is not indicated for use in residents with dementia. 4. For Resident #39, the facility staff failed to ensure she was free from Seroquel, an antipsychotic which is not indicated for use in residents with dementia. The findings include: 1. For Resident #24 the facility doctor gave orders for Ativan 0.5 (Milligrams) MG every 6 hours (as needed) PRN for 90 days at a time. Resident # 24 is an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, resident interviews and clinical record review, the facility staff failed to ensure reasonable accommodation of resident needs and preferences for two Residents (Resident # 49 and # 68) in a survey sample of 30 residents. 1. For Resident # 49, the facility staff failed to make sure the clock in his room was correct. 2. For Resident # 68, the facility staff failed to make sure the clock in her room was correct. Findings included: 1. For Resident # 49, the facility staff failed to make sure the clock in his room was correct. Resident # 49, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Alzheimer's Disease, Hypertension, Malignant Neoplasm of Prostate, Gastroesophageal Reflux Disease, Dementia, Osteoarthritis, and Anxiety. Resident # 49's most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 2/1/2019. The MDS coded Resident # 49 with a BIMS (Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation, the facility staff failed to accurately convey Advanced Directives preferences to the staff responsible for resident's care for one resident (Resident #63) in a sample size of 30 residents. The findings included: Resident #63, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses include but not limited to Non-ST elevation (NSTEMI) myocardial infarction, heart failure, cerebral infarction, hypertension, diabetes, and hemiplegia. Resident #63's most recent Minimum Data Set had an Assessment Reference Date (ARD) of 02/18/2019 and was coded as a quarterly assessment. Resident #63 was coded with a Brief Interview of Mental Status (BIMS) score of 3 out of possible 15 indicative of severe cognitive impairment. Functional status for bed mobility, transfers, dressing, and personal hygiene were all coded as requiring extensive assistance from staff. Functional status for eating was coded as requiring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and facility documentation review, the facility staff failed to notify resident/responsible party of termination of Medicare Part A benefits for one resident (Resident #77) in a sample of 3 residents. The findings included: Resident #77, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses included but not limited to diabetes, hypertension, and hyperlipidemia. Resident #77's most recent MDS (Minimum Data Set) assessment with an ARD (assessment reference date) of 02/22/2019 was coded as an annual assessment. The Brief Interview for Mental Status (BIMS) was coded as 9 out of possible 15 indicative of moderate cognitive impairment. Resident #77's Notice of Medicare Non-Coverage (NOMNC) and Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNFABN) were reviewed. Neither form was signed. On 04/03/2019 at 3:00 PM, an interview with Employee N was conducted. When asked why there were no signatures on the forms, Employee N provided a copy of a page from a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility record review the facility staff failed to ensure one hospital bed was in good repair for one resident (Resident #71) in a survey sample of 30 residents. The facility staff failed to maintain a hospital bed in good repair for Resident #71. The findings included: Resident #71, a [AGE] year old, was admitted to the facility on [DATE]. Resident #71's diagnoses included but were not limited to: unspecified dementia with behavioral disturbance, hypothyroidism, essential hypertension, major depressive disorder, gastro-esophageal reflux disease without esophagitis, progressive bulbar palsy, and pseudobulbar affect. Resident #71's most recent MDS (minimum data set) (an assessment tool) with an ARD (assessment reference date) of 2/25/19, was coded as an Annual assessment. The resident was coded of having a BIMS (Brief Interview for Mental Status) score of 5, which indicated the resident's cognitive functioning was severely impaired. Resident #71 was coded as requiring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to notify the Ombudsman of a transfer to the hospital on 2 separate occasions for 1 resident (Resident #41) in a sample size of 30 residents. For Resident #41, the facility staff failed to notify the Ombudsman upon transfer to the hospital on [DATE] and 02/25/2019. The Findings included: Resident #41, a [AGE] year old male who was admitted to the facility on [DATE] with diagnoses to include but not limited to diabetes, heart failure, kidney failure requiring dialysis, and depression. Resident #41's most recent Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/13/2019 was coded as re-entry from an acute hospital. Resident #41 was coded with a Brief Interview of Mental Status (BIMS) score of 11 out of possible 15 indicating moderately impaired cognition. On 04/04/2019 at approximately 9:15 AM, Resident #41 was observed awake and resting quietly in bed. Resident #41 stated that he had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review, and clinical record review, the facility staff failed to provide notice of the facility Bed Hold Policy on 2 separate occasions for 1 resident (Resident #41) in a sample size of 30 residents. For Resident #41, the facility staff failed to provide notice of the facility Bed Hold Policy upon transfer to the hospital on [DATE] and 02/25/2019. The Findings included: Resident #41, a [AGE] year old male who was admitted to the facility on [DATE] with diagnoses to include but not limited to diabetes, heart failure, kidney failure requiring dialysis, and depression. Resident #41's most recent Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/13/2019 was coded as re-entry from an acute hospital. Resident #41 was coded with a Brief Interview of Mental Status (BIMS) score of 11 out of possible 15 indicating moderately impaired cognition. On 04/04/2019 at approximately 9:15 AM, Resident #41 was observed awake and resting quietly in bed. Resident #41…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to conduct accurate assessment of resident's functional capacity for one resident (Resident #35) in a sample size of 30 residents. For Resident #35, the facility staff failed to accurately assess her visual functional capacity The findings included: Resident #35, 70-year female, was admitted to the facility on [DATE]. Diagnoses include but not limited to heart failure, hypertension, morbid obesity, and muscle weakness. Resident #35's most recent Minimum Data Set had an Assessment Reference Date (ARD) of 01/02/2019 and was coded as a significant change in status assessment. Resident #35 was coded with a Brief Interview of Mental Status (BIMS) score of 15 out of possible 15 indicative of intact cognition. Functional status for bed mobility, dressing, and personal hygiene were all coded as requiring extensive assistance from staff. Vision was coded as adequate - sees fine detail, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility documentation review and clinical record review, the facility staff failed to ensure the assessment of the resident accurately reflected the resident's status for one resident (Resident #55) in a survey sample of 30 residents. For Resident #55, the facility staff failed to accurately code the MDS (Minimum Data Set) (an assessment tool). The findings included: Resident #55, a [AGE] year old, was admitted to the facility on [DATE]. The resident's diagnoses included, but were not limited to: hypertension, Type 2 diabetes, and neuromuscular dysfunction of bladder. Resident #55's most recent MDS with an ARD (assessment reference date) of 2/8/19 was coded as an admission assessment. The resident was coded as having a BIMS (Brief Interview for Memory Status) score of 15, indicating the resident was cognitively intact. Functional status for transfers, dressing, toilet use and personal hygiene, was coded as Resident #55 required extensive assistance. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to complete a baseline care plan to provide behavioral health services for 1 resident (Resident #6) of the 30 residents in the survey sample. For Resident 6, the facility staff failed to develop a base line care plan for behavioral health services. The findings included: Resident #6, was admitted to the facility on [DATE]. Diagnoses included; depression, anxiety, heart disease, diabetes, high blood pressure, and chronic obstructive pulmonary disease (COPD). The most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date (ARD) of 3-26-19. Resident #6 was coded with a Brief Interview of Mental Status (BIMS) score of 13 indicating little to no cognitive impairment and requiring assistance with physical activities of daily living. The full admission MDS assessment was also reviewed with an ARD date of 12-25-18 which revealed a BIMS score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to develop a comprehensive resident-centered care plan for 3 residents (Resident #63, #35, #6) in a sample size of 30 residents. The findings included: 1. For Resident #63, the facility staff failed to date interventions and goals on the care plan in order to establish time frames and measurable objectives. 2. For Resident #35, the facility staff failed to include vision services/needs on the care plan. 3. For Resident #6, the facility staff failed to develop a comprehensive care plan for the behavioral health services needs of depression and anxiety. The findings include: 1. For Resident #63, the facility staff failed to date interventions and goals on the care plan in order to establish time frames and measurable objectives. Resident #63, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses include but not limited to Non-ST elevation (NSTEMI) myocardial infarction, heart failure, cerebral infarction,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, clinical record reviews, and facility documentation, the facility staff failed to revise resident-centered care plans for 3 residents (Resident #63, Resident #49, Resident #68) in a sample size of 30 residents. 1. For Resident #63, the facility staff failed to revise the care plan to reflect current code status from Full Code to DNR 2. For Resident # 49, the facility staff failed to document the dates of problems and interventions listed on the careplan when revised. 3. For Resident # 68, the facility staff failed to document the dates of problems and interventions listed on the careplan when revised. The findings included: Resident #63, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses include but not limited to Non-ST elevation (NSTEMI) myocardial infarction, heart failure, cerebral infarction, hypertension, diabetes, and hemiplegia. Resident #63's most recent Minimum Data Set had an Assessment Reference Date (ARD) of 02/18/2019 and was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility staff failed to maintain professional standards when administering medications for 1 Resident (#97) in a survey sample of 30 Residents. For Resident #97 the facility staff failed to administer Heparin (an anti-coagulant) ,Daily, as ordered by the Physician. The findings include: Resident #97 is an [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Anemia, Hypertension, Dementia (Alzheimer's Type) History of Stroke, Anxiety and Depression. The most recent Minimum Data Set assessment was a PPI 5 Day assessment with an assessment reference date (ARD) of 3/12/19 Resident #97 was coded as having a (Brief Interview of Mental Status) BIMS score of 3, indicating severe cognitive impairment. Resident # 97 was coded as requiring 1 person physical assistance for all aspects of ADL's and a physical assist of 2 staff for transfers. On 4/5/19 during clinical record review it was noted that Resident #97 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation review and clinical record review, the facility failed to complete a discharge summary that included a recapitulation of the resident's stay. For Resident #104, the facility staff failed to complete a discharge summary that accurately described the clinical status of the resident and a recapitulation of the resident's stay. The findings included: Resident #104, [AGE] year old, admitted to the facility on [DATE] and discharged on 1/10/19. The resident's diagnoses included but were not limited to, legal blindness, muscle weakness, encephalopathy, dysphagia, cognitive communication deficit and athscl [sic] heart disease. Resident #104's most recent MDS (Minimum Data Set) (an assessment tool) with an ARD (assessment reference date) of 1/1/19 was coded as a 60 day assessment. Resident #104 was coded as having a BIMS (brief interview for memory status) score of 4, indicating severe cognitive impairment. Functional status for Resident #104 was coded as being totally dependent on staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview and clinical record review, the facility staff failed to provide necessary care and services to ensure that a resident's abilities in activities of daily living do not diminish for one resident (Resident #55) in a survey sample of 30 residents. The facility staff failed to provide care and assistance in ADL's (Activities of daily living) to maintain a resident's continence for Resident #55. The findings included: Resident #55, a [AGE] year old, was admitted to the facility on [DATE]. The resident's diagnoses included, but were not limited to: hypertension, Type 2 diabetes, and neuromuscular dysfunction of bladder. Resident #55's most recent MDS with an ARD (assessment reference date) of 2/8/19 was coded as an admission assessment. The resident was coded as having a BIMS (Brief Interview for Memory Status) score of 15, indicating the resident was cognitively intact. Functional status for transfers, dressing, toilet use and personal hygiene, was coded as Resident #55 required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility documentation review, and in the course of a complaint investigation, the facility staff failed to provide needed care and services for one resident (Resident #45) in a sample size of 30 residents. 1. For Resident #45, the facility failed to identify, assess, and notify provider for a potential change in condition. It was documented in the clinical record Resident #45 weighed 226.4 pounds on 03/25/2019 and 199.6 pounds on 04/01/2019 (11.84% weight loss in 6 days). The findings include: Resident #45, a [AGE] year old male, was admitted to the facility on [DATE]. Diagnoses included but not limited to atherosclerotic heart disease, diabetes, cerebral infarction, hypertension, atrial fibrillation, and dementia. Resident #45's most recent MDS (minimum data set) with an ARD (assessment reference date) of 01/25/2019 was coded as a quarterly review. The Brief Interview for Mental Status was coded as 9 out of possible 15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, Resident interview, staff interview, and clinical record review the facility staff failed to provide proper treatment and hearing assistive devices for 2 residents (Resident #57 and #35) in a sample size of 30 residents. 1. For Resident #57, the facility staff failed to provide proper treatment and assistive devices to maintain and/or enhance his hearing ability. 2. For Resident #35, the facility staff failed to assist with procurement of eye glasses as prescribed by optometrist. The Findings included: Resident #57, an [AGE] year old male who was admitted to the facility on [DATE] with diagnoses to include but not limited to diabetes, right leg amputation, high blood pressure, peripheral vascular disease, and depression. Resident #57's most recent Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/01/2019 was coded as an Annual assessment. Resident #57 was coded with a Brief Interview of Mental Status (BIMS) score of 14 out of possible 15 indicating no cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility documentation review and clinical record review, the facility staff failed to provide adequate supervision to prevent accidents for one resident (Resident #55) in a survey sample of 30 residents . For Resident #55 the facility staff failed to implement interventions and provide supervision to reduce fall risks and hazards following falls on 2/6/19 and 3/28/19. The findings included: Resident #55, was admitted to the facility on [DATE]. The resident's diagnoses included, but were not limited to: hypertension, Type 2 diabetes, and neuromuscular dysfunction of bladder. Resident #55's most recent MDS with an ARD (assessment reference date) of 2/8/19 was coded as an admission assessment. The resident was coded as having a BIMS (Brief Interview for Memory Status) score of 15, indicating the resident was cognitively intact. Functional status for transfers, dressing, toilet use and personal hygiene, was coded as Resident #55 required extensive assistance of staff. Clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview,facility record review, and clinical record review, the facility staff failed to provide necessary care and services to ensure that a resident who was continent of bowel on admission receives services to maintain continence for one resident (Resident #55) in a survey sample of 30 residents. The facility staff were not assisting Resident #55 to have bowel movements in the toilet. The findings included: Resident #55, a [AGE] year old, was admitted to the facility on [DATE]. The resident's diagnoses included, but were not limited to: hypertension, Type 2 diabetes, and neuromuscular dysfunction of bladder. Resident #55's most recent MDS with an ARD (assessment reference date) of 2/8/19 was coded as an admission assessment. The resident was coded as having a BIMS (Brief Interview for Memory Status) score of 15, indicating the resident was cognitively intact. Functional status for transfers, dressing, toilet use and personal hygiene, was coded as Resident #55 required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and facility documentation review the facility failed to ensure certified nurse aides (CNA's) receive regular in-service education for 2 of 5 employees. (CNA F and CNA H) The facility staff failed to ensure CNA's receive 12 hours of in-service training annually for CNA F and CNA H. The findings included. On 4/4/19 a review of employee records was conducted and revealed that CNA F and CNA H had no recorded in-service training for 2018. An interview with Employee F on 4/4/19 at 10:14am she stated, they have no training on file. The Administrator and Director of Nursing were made aware of the findings on 4/4/19 at 5:30pm. No further information was provided.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide behavioral health services for 1 resident (Resident #6) of the 30 residents in the survey sample. Resident 6's clinical record documented that the Resident had anxiety and depression on admission. Continued behavioral health services assessment, care planning, physician evaluation, and non-pharmacologic nursing interventions, were not performed by facility staff. The findings included: Resident #6, was admitted to the facility on [DATE]. Diagnoses included; depression, anxiety, heart disease, diabetes, high blood pressure, and chronic obstructive pulmonary disease (COPD). The most recent Minimum Data Set assessment was a quarterly assessment with an assessment reference date (ARD) of 3-26-19. Resident #6 was coded with a Brief Interview of Mental Status (BIMS) score of 13 indicating little to no cognitive impairment and requiring assistance with physical activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility documentation the facility failed to provide 2 doses of medication ordered daily for 1 Resident (Resident #7) in a survey sample of 30 Residents. The findings included: Resident # 7 is a [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Bipolar Disorder, Acute Kidney Failure, Repeated Falls, Pacemaker implant, Major Depressive Disorder, and Seizure Disorder On 4/3/19 during a clinical record review it was discovered that Resident #7 had missed 2 doses of a scheduled anti-anxiety medication Alprazolam (Generic Xanax) 0.25 MG daily. The medication was scheduled for 9:00 AM On 3/30/19 the (Medication Administration Record) MAR was marked N which indicates it has not been given. Under the comments it states Awaiting Pharmacy. On 3/31/19 the MAR was marked again with N indicating not given and under comments it states Received new script from Doctors Office. On 4/4/19 the DON was asked why the Resident missed 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and facility documentation the facility failed to ensure Resident is free from unnecessary meds for 1 Resident (#97) in a survey sample of 30 Residents. For Resident #97 the facility staff failed to follow Physicians Order for Heparin (an anti-coagulant) Flush to be administered daily, but instead, administered the Heparin Flush three times per day thus administering unnecessary amount of Heparin. The findings include Resident #97 is an [AGE] year old woman admitted to the facility on [DATE] with diagnoses of but not limited to Anemia, Hypertension, Dementia (Alzheimer's Type) History of Stroke, Anxiety and Depression. On 4/5/19 during clinical record review it was noted that Resident #97 had orders for Flushing Midline Catheter (Intravenous Line for medication administration.). The orders began on 3/17/18 at 2:30 PM. The orders read: Heparin flush 10 Units/ML [10 Units per Milliliter] Flush midline with Heparin [an Anti-Coagulant] & Normal Saline QD [Every Day] The order appears…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-05 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and observation, the facility staff failed to serve food in accordance with professional standards for food service safety, for two residents (Resident #63, Resident #98) in a survey sample of 30 residents. 1. For Resident #63, the facility staff failed to serve food in a sanitary manner. 2. For Resident #98, the facility staff failed to serve food in a sanitary manner. The findings included: 1. For Resident #63, the facility staff failed to serve food in a sanitary manner. Resident #63, a [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included but were not limited to Non-ST elevation (NSTEMI) myocardial infarction, heart failure, cerebral infarction, hypertension, diabetes, and hemiplegia. Resident #63 ' s most recent Minimum Data Set had an Assessment Reference Date (ARD) of 02/18/2019 and was coded as a quarterly assessment. Resident #63 was coded with a Brief Interview of Mental Status (BIMS) score of 3 out of possible 15 indicative of severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review, and facility documentation, the facility staff failed to maintain an accurate clinical record for one resident (Resident #63) in a sample size of 30 residents. The Resident #63's DNR status was inaccurate. The findings included: Resident #63, a [AGE] year old female, was admitted to the facility on [DATE]. Diagnoses include but not limited to Non-ST elevation (NSTEMI) myocardial infarction, heart failure, cerebral infarction, hypertension, diabetes, and hemiplegia. Resident #63's most recent Minimum Data Set had an Assessment Reference Date (ARD) of 02/18/2019 and was coded as a quarterly assessment. Resident #63 was coded with a Brief Interview of Mental Status (BIMS) score of 3 out of possible 15 indicative of severe cognitive impairment. Functional status for bed mobility, transfers, dressing, and personal hygiene were all coded as requiring extensive assistance from staff. Functional status for eating was coded as requiring supervision from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2017-12-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility documentation review, the facility staff failed to implement an effective infection control program. 1. The facility staff failed to assure that fingernails were cut to a short length on five direct care staff. The findings included: Licensed Practical Nurse (LPN) F, the Infection Control nurse was observed to have artificial multicolored nails about ½ in length on 12/6/2017 at 1:00 PM. Employee C, Medical Records, was observed pushing a resident in a wheel chair on 12/6/2017 at 2:30 PM. She was seen to have long natural, unpainted nails approximately ¾ in length. LPN A was noticed on 12/6/2017 at 2:45PM to have had long blue speckled artificial nails approximately 1 long. She was unable to type in a normal manner, having to use the pads of her fingers to touch the keyboard. RN B, Director of Nursing was seen to have artificial nails approximately 1/2 in length on 12/6/2017 at 4:45 PM. RN C, Assistant Director of Nursing was seen to have painted nails approximately 3/8 long. On 12/6/2017. LPN F, Infection Control nurse stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2017-12-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, Resident interview, clinical record review, and facility documentation review, the facility staff failed to accommodate the needs of 2 Residents, (Resident #487, and #26) of the 22 Residents in the survey sample. 1. For Resident #487, the facility staff failed to have a call system in place. 2. For Resident #26, the facility staff failed to accommodate her preference to attend worship activity within the facility. The findings included: 1. Resident #487 was recently admitted to the facility, on 11-20-17, with diagnoses that included; Hypertension, heart failure, urine retention, pneumonia, dementia, anxiety, dysphagia, and major recurrent depression. On 12-4-17 at 12:30 p.m., an initial tour was conducted of the facility, and the Resident was observed, and interviewed. The Resident was sitting in a wheel chair, on the side of her bed at the foot end. The Resident was wrapped in a blanket that she was sitting on, in the chair, and the blanket extended from her neck to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2017-12-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure an accurate and complete MDS (minimum data set) for one Resident (Resident #58) of 22 Residents in the survey sample. For Resident #58, the facility staff inaccurately coded the special treatments status at Section O for the MDS assessment with Transfusions were received while a Resident. The findings included: 1. Resident #58 was admitted to the facility on [DATE] with the diagnoses of, but not limited to, pressure ulcer, kidney disorder, dysphagia, irritable bowel syndrome, contractures both ankles, anxiety, depression, manic depression, anemia, neurogenic bladder, diabetes, wound infection, and quadriplegia. Resident #58's most recent MDS (minimum data set) with an ARD (assessment reference date) of 11-2-17 was coded as a quarterly assessment. Resident #58 was coded as having a BIMS (brief interview of mental status) score of 15 out of a possible 15 points, revealing no cognitive impairment. Resident #58 was also coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2017-12-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility failed for one Resident, Resident 86, in a survey sample of 22 residents, to ensure a baseline care plan was initiated within 48 hours. Resident #86's initial care plan was initiated 8 days after his admission. The findings included: Resident #86 was admitted to the facility on [DATE]. Diagnoses included, but not limited to, stroke with hemiparesis, alcohol abuse. The resident has had no MDS (minimum data set) completed as he was a new admission. Care notes documented the resident required extensive to maximum assistance of two staff members. Resident # 86's initial care plan completed 8 days after admission. DON stated, Should be done 24 hours after admission. The only date on the document was the completion date. On 12/07/17 at 9:05 AM an interview was conducted with RN (registered nurse) A, the MDS coordinator, regarding interim care plans. She stated, The interim care plan form is included in the admission packet. The admit date is the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2017-12-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review the facility staff failed for 1 resident (Resident #52) of 22 residents in the survey sample to review and revise the care plan. For Resident #52, the care plan did not include interventions to prevent the development of the pressure ulcer to the right heel. The findings included: Resident #52, an [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included stroke, aphasia, dementia, atrial fibrillation, hypertension. The most recent minimum data set assessment was a quarterly assessment with an assessment reference date of 10/20/17. Resident #52 was coded with a Brief Interview of Mental Status score of 3 indicating severe cognitive impairment. He required assistance with his activities of daily living (ADL) and was coded to have 1 stage 3 wound. Resident #52 had a right heel wound measuring 3.0 x 2.5 x. 0.1 centimeters when first assessed by the wound care doctor on 9/20/17. Resident #52's care plan was dated 8/31/17. The problem…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2017-12-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review the facility staff failed for 1 resident (Resident #52) of 22 residents in the survey sample to prevent and assess a pressure ulcer to the right heel. For Resident #52, no interventions were in place to prevent the development of the pressure ulcer. Once the ulcer was identified, it was not correctly assessed by facility staff. The findings included: Resident #52, an [AGE] year old, was admitted to the facility on [DATE]. Diagnoses included stroke, aphasia, dementia, atrial fibrillation, hypertension. The most recent minimum data set assessment was a quarterly assessment with an assessment reference date of 10/20/17. Resident #52 was coded with a Brief Interview of Mental Status score of 3 indicating severe cognitive impairment. He required assistance with his activities of daily living (ADL) and was coded to have 1 stage 3 wound. Resident #52 was first observed on 12/04/17 at 2:30 PM. Resident #52 was lying in bed with his feet flat on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2017-12-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed, for 1 resident (Resident #38) in the survey sample of 22 residents, to provide a safe form of transport within the facility. The facility staff failed to provide Resident #38 a safe form of transport, after her ankle was fractured in 2 places while being transported by staff in a standard wheelchair without leg rests/food petals. The Findings included: Resident #38 was [AGE] years old when admitted to the facility on [DATE]. Resident #38's diagnoses included Altered Mental Status, Encephalopathy, Heart Failure, Hypertension, and Diabetes Mellitus. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 10/12/17, coded Resident #38 as being able to understand and be understood by others. She was also coded as having fluctuating inattention and disorganized thinking. She was coded as requiring the extensive physical assistance of one staff person for locomotion, dressing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2017-12-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review and clinical record review, the facility staff failed to ensure that a urinary catheter drainage bag was maintained in a manner to prevent the spread of infection for one resident (Resident # 29) in a survey sample of 22 residents. For Resident # 29, the facility staff failed to ensure the urinary catheter bag was not resting the floor. Resident # 29 was observed to be sitting in a wheelchair in the dining room with his urinary drainage bag touching the floor. The findings included: Resident # 29 was a [AGE] year-old male who was admitted to the facility on [DATE], readmitted on [DATE] and 9/29/2017 with diagnoses of but not limited to: Hypertension, Diabetes, Acute Kidney Failure, Gastroesophageal Reflux Disease, Venous Insufficiency, Fluid Overload, Pulmonary Hypertension, Peripheral Vascular Disease, Neurogenic Bladder and Edema. The most recent Minimum Data Set (MDS) was a Significant Change Assessment with an Assessment Reference Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2017-12-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview, and clinical record review, the facility staff failed to ensure a correct oxygen infusion rate for 2 Residents (Resident #487, and #41 ) of 22 residents in the survey sample. 1. Resident #487 failed to have 2 liters of oxygen infusing, and instead, had 4 liters of oxygen infusing. 2. For Resident # 41, the facility staff failed to ensure the oxygen tank was not empty on 12/5/2017. The findings included: 1. Resident #487 failed to have 2 liters of oxygen infusing, and instead had 4 liters of oxygen infusing. Resident #487 was recently admitted to the facility, on 11-20-17, with diagnoses that included; Hypertension, heart failure, urine retention, pneumonia, dementia, anxiety, dysphagia, and major recurrent depression. On 12-4-17 at 12:00 p.m., an initial tour was conducted of the facility, and the Resident was observed, and interviewed. The Resident was sitting in a wheel chair, on the side of her bed at the foot end. The Resident was wrapped in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2017-12-07 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, and clinical record review, the facility staff failed, for 1 resident (Resident #38) in the survey sample of 22 residents, to provide appropriate equipment to maintain or improve mobility. The facility staff failed to provide Resident #38 with appropriate equipment to maintain or improve mobility, after her ankle was fractured in 2 places while being transported by staff in a standard wheelchair without leg rests/food petals. Prior to the fracture, Resident #38 was able to use her feet to ambulate independently with a wheelchair. The Findings included: Resident #38 was [AGE] years old when admitted to the facility on [DATE]. Resident #38's diagnoses included Altered Mental Status, Encephalopathy, Heart Failure, Hypertension, and Diabetes Mellitus. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 10/12/17, coded Resident #38 as being able to understand and be understood by others. She was also coded as having fluctuating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$63,359 in federal fines across 4 penalties.

  • $34,040 — penalty dated 2026-03-26
  • $14,433 — penalty dated 2024-04-10
  • $7,443 — penalty dated 2023-10-31
  • $7,443 — penalty dated 2023-10-31

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to HERITAGE HALL — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 54.1-2.1 vs chain
Health inspection 2 of 53.7-1.7 vs chain
Staffing 3 of 52.4+0.6 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 14 homes this chain runs (chain average 4.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AMERICAN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 01/22/2018
EAST, THOMASIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/22/2018
HOPKINS, WILLIAMIndividualCORPORATE DIRECTORsince 01/22/2018
DALTON, ROBERTIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/22/2018
GALLANT, CASSANDRAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2024
AYELE, PETROSIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/02/2024
BAYLOR, SHIFFONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/02/2024
DALTON, BRADIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2024

CMS files one row per role, so the 20 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.5M
Net patient revenuemost recent cost report
+11.8%
Operating marginrevenue minus expenses
$823K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 8%Other / private 9%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $823K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$281per resident / day
operating cost
$8,532per month
≈ monthly operating cost
$318per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495300. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2022-09-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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