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Loudoun Rehabilitation And Nursing Center

235 Old Waterford Road, Northwest, Leesburg, VA 20176 · For profit - Limited Liability company · 100 certified beds · (703) 771-2841 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent May 2025Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$123,589 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent May 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (76) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $123,589 in federal fines (most recent 2025-05-21)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • about 19% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
224B Cornwall St NW · (703) 779-5416 · Call to confirm hours
Pharmacy
26 Fairfax St SE · (571) 258-0423 · Call to confirm hours
Grocery
ALDI0.4 mi
125 Robinson Mill Plz SE
Park
50 Ida Lee Dr NW · (703) 777-1368 · Typically dawn to dusk
Place of worship
102 North St NW · (703) 858-7800

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.3%14.9%15.4%typical
Long-stay residents who lose too much weight4.1%5.4%5.4%better
Long-stay residents with a catheter left in their bladder2.8%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.5%1.6%2.0%better
Long-stay residents with depressive symptoms13.3%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.1%3.6%3.3%worse
Long-stay residents whose ability to walk worsened13.3%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.1%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine92.8%94.0%95.3%typical
Long-stay residents with pressure ulcers9.2%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control26.7%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table11.5%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine78.7%73.6%79.4%typical
Short-stay residents rehospitalized after admission16.8%22.3%22.6%better
Short-stay residents with an outpatient ER visit2.7%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.021.521.67better
Long-stay outpatient ER visits per 1,000 resident days0.781.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 383 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.6%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
51.4%U.S. median 56.6%
Met the expected recovery
0.60U.S. median 0.31
Therapy hours / resident / day
0.25hours / resident / day
Physical therapy
0.31hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 51.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 142 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.60 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.6%CMS range 56.1–66.751.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 9.6–14.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge51.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting85.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 4.2–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.65
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.06
Aide hours/ resident / day
3.92
Total nurse hours/ resident / day
0.36
RN hoursweekends
45.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 92.4 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.92 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.65 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.41 hrs/resident/day on weekends vs 4.13 on weekdays — 17% thinner on weekends. RN hours go from 0.76 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

26
deficiencies at the latest standard inspection (2023-12-01)
12
at the previous standard inspection (2022-04-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

76 citations, most serious first. The 13 most serious are shown; the remaining 63 are one tap away and print in full.

  • Immediate jeopardy · L2025-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2.a. For Resident #15 (R15), the facility staff failed to assess the resident to determine if the resident could safely spend time unsupervised on the courtyard patio and failed to provide supervision and a safe environment on the courtyard patio. R15 was unsupervised and fell on the courtyard patio. The resident sustained a head injury that required hospitalization, two staples for a laceration, and a C2 (second cervical) vertebral fracture. R15's diagnoses included but were not limited to congestive heart failure, muscle wasting and atrophy, paranoid personality disorder, auditory hallucinations, and dementia. R15's comprehensive care plan dated 7/19/23 failed to document information regarding the resident spending time outside on the courtyard patio. A review of R15's clinical record revealed the resident sustained falls on 1/9/25, 2/25/25, 3/23/25, and 3/27/25. R15's Morse fall scale assessments dated 1/9/25, 2/25/25, 3/23/25, and 3/27/25 documented the resident was at a high risk for falling. On the most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-12-01 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, the facility staff failed to prepare and serve food and liquids to residents with orders for modified consistency diets for two of 41 residents in the survey sample, Residents #80 and #8. For Resident #8, the facility staff failed to serve pureed foods as ordered by the physician. For Resident #80, the facility staff served the incorrect food and fluid consistency which resulted in Resident #80 coughing and a nosebleed. The facility's deficient practice placed the resident at risk of infection, lack of oxygen to the brain, or death. This resulted in a determination of Immediate Jeopardy (IJ). After Immediate Jeopardy was removed, the scope and severity was lowered to a level 2 isolated. The findings include: 1. For Resident #80 (R80), the facility staff failed to serve food and liquid to the resident per the physician prescribed orders. R80 who had physician orders for pureed food and honey thick liquids was served a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to administer an antibiotic for the treatment of a urinary tract infection. The resident missed six prescribed doses of Macrobid. The resident was sent out to the hospital three days later and admitted with septic shock from E. coli bacteremia/E.coli urinary tract infection, thus causing harm to one of two residents in the survey sample, Resident #1. The findings include: For Resident #1, the facility staff failed to administer six doses of the antibiotic, Macrobid (used to treat urinary tract infections) (1) prescribed to treat a urinary tract infection. On 12/30/23 Resident #1 was admitted to the facility with diagnoses that included but were not limited to: DRPLA (Dentatorubral-pallidoluysian atrophy - a progressive brain disorder) (2), metabolic encephalopathy, history of pneumonia, benign prostatic hyperplasia, dysphagia and dementia. The MDS (minimum data set) assessment, prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-21 · tag F0941 — widespread
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility document review, the facility staff failed to ensure effective communication training was completed for five of five direct care staff employee reviews. The findings include: For CNA (certified nursing assistant) #10, CNA #11, RN (registered nurse) #2, LPN (licensed practical nurse) #11, and OSM (other staff member) #7 (the director of rehab), the facility staff failed to ensure effective communication training was completed. CNA #10 was hired on 11/1/23. CNA #11 was hired on 10/10/23. RN #2 was hired on 4/1/23. LPN #11 was hired on 4/1/23. OSM #7 was hired on 4/1/23. The facility staff failed to provide evidence that these five employees had completed effective communication training. On 5/20/25 at 10:52 a.m., an interview was conducted with RN #3 (the education coordinator). RN #3 stated she assigns trainings for staff in a computerized training system and completes face-to-face in-services. RN #3 stated approximately three weeks ago, she and the director of nursing identified the need for effective communication training and plans to hold a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, it was determined that facility staff failed to notify the physician and responsible party as required for three of 31 current residents in the survey sample, Residents #1 (R1), R24 and R29. The findings include: 1. For R1, facility staff failed to notify the physician and responsible party (RP) when the Lidocaine (1) patch was not available. R1 was admitted to the facility with diagnoses that included but were not limited to hemiplegia (2). On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/25/2024, R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. Section J0100 Pain Management coded R1 as having occasional pain. The physician's order for R1 documented, Lidocare Arm/Neck/Leg Patch 4 % (four percent) (Lidocaine). Apply to right upper back/neck topically (on the outside of the body) one time a day for myalgia (3) removed the patch at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, it was determined that the facility staff failed to obtain criminal background checks to screen for abuse of six of six contract employees. The findings include: On 05/13/2025 criminal background checks were requested from ASM (administrative staff member) #1, the administrator for six contracted construction workers who were observed working in the facility. On 05/14/2025 review of the documents provided by the facility failed to evidence criminal record background checks. The employees identified were: OSM (other staff member) #20, construction worker with a hire date of 06/24/2024. OSM #21, construction worker with a hire date of 06/24/2024. OSM #22, construction worker with a hire date of 06/24/2024. OSM #23, construction worker with a hire date of 04/07/2025. OSM #24, electrician with a hire date of 02/2025. OSM #25, electrician with a hire date of 06/24/2024. On 05/20/2025 at approximately 10:28 a.m., an interview was conducted with ASM #4, regional administrator, regarding background checks for construction workers in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that facility staff failed to follow the physician's order for two of 31 current residents in the survey sample, Residents #1 (R1) and R2. The findings include: 1. For R1, facility staff failed to administer a Lidocaine patch (1) according to the physician's orders. R1 was admitted to the facility with diagnoses that included but were not limited to hemiplegia (2). On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of [DATE], R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. Section J0100 Pain Management coded R1 as having occasional pain. The physician's order for R1 documented, Lidocare Arm/Neck/Leg Patch 4 % (four percent) (Lidocaine). Apply to right upper back/neck topically (on the outside of the body) one time a day for myalgia (3) removed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to complete an annual performance review for three of five CNA (certified nursing assistant) reviews. The findings include: For CNA #10, CNA #11, and CNA #12, the facility staff failed to complete an annual performance review. CNA #10 was hired on 11/1/23. CNA #11 was hired on 10/10/23. CNA #12 was hired on 10/23/23. The facility staff could not provide an annual performance review for the three CNAs. On 5/20/25 at 11:06 a.m., an interview was conducted with OSM (other staff member) #18 (the human resources assistant). OSM #18 stated she pulls a monthly report to see who is due for an annual performance review, based on their hire date, then she prints out blank performance reviews and provides them to the unit managers who are supposed to complete them. On 5/20/25 at 1:24 p.m., another interview was conducted with OSM #18. OSM #18 stated that annual performance reviews are important to make sure staff are compliant with facility needs, staff know the rules and protocols of the facility, and staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined the facility staff failed to transport resident personal laundry in a sanitary manner on one of two floors, second floor. The findings include: On 7/21/25 at 2:07 p.m. an observation revealed a rolling rack of clean resident clothes being pushed down the Teal Wing on the second floor. Observation of the clothing rack failed to evidence that the clothes were covered while being transported. A second observation was made on 7/21/25 at 2:48 p.m. on the [NAME] Wing on the second floor of a clothing rack with resident personal clothing, not covered while being transported. An interview was conducted with OSM (other staff member) #1, laundry aide, on 7/22/25 at 11:00 a.m. When asked about the process for putting the residents' clean laundry in their rooms, OSM #1 stated he puts the clean laundry on the cart that is labeled with the resident room numbers. He stated he brings the cart to the floor and goes room by room putting things away. The above observations were shared with OSM #1. OSM #1 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0949 — failed to train staff on dementia and abuse — pattern
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility document review, the facility staff failed to ensure behavioral health training was completed for four of five employee reviews. The findings include: For CNA (certified nursing assistant) #10, RN (registered nurse) #2, OSM (other staff member) #7 (the director of rehab), and OSM #26, (a dietary aide) the facility staff failed to ensure behavioral health training was completed. CNA #10 was hired on 11/1/23. RN #2 was hired on 4/1/23. OSM #7 was hired on 4/1/24 and OSM #26 was hired on 4/3/23. The facility staff failed to provide evidence that these four employees had completed behavioral health training. On 5/20/25 at 10:52 a.m., an interview was conducted with RN #3 (the education coordinator). RN #3 stated she assigns trainings for staff in a computerized training system and completes face-to-face in-services. RN #3 stated approximately three weeks ago, she and the director of nursing identified the need for behavioral health training and plans to hold a session regarding this with staff next week. On 5/20/25 at 11:26 a.m., another interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview and clinical record review, it was determined that facility staff failed to promote resident's dignity for two of 31 current residents in the survey sample, Residents #1 (R1) and R7. The findings include: 1a. For R1, facility staff failed to wash R1's hands before eating and stood while providing feeding assistance. R1 was admitted to the facility with diagnoses that included but were not limited to hemiplegia (1). On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/25/2024, R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. GG0130 Self-Care coded R1 as requiring Partial/moderate assistance - helper does ESS THAN HALF the effort. Helper lifts or holds trunk or limbs, but provides less than half the effort with eating and coded Dependent for Personal hygiene: The ability to maintain personal hygiene, including combing hair shaving, applying makeup,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, it was determined that the facility staff failed to keep residents free from neglect for two of 31 residents in the survey sample, Residents #13 (R13) and R19. The findings include: 1. For R13, the facility staff failed to check and perform incontinence care in a timely manner. R13 was admitted to the facility with diagnoses that included but were not limited to dementia (1). On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 03/14/2025, R13 scored 2 (two) out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely impaired of cognition for making daily decisions. Section H0300 Urinary Continence coded R13 as being always incontinent. On 05/13/2025 at 12:42 p.m. until 5:00 p.m. continuous observations were conducted of R13. During the four hour and 17 minutes of observation, R13 was not checked by a nurse or a CNA (certified nursing assistant) for incontinence care. On 05/13/2025 at approximately 5:05 p.m. an interview was conducted with CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, it was determined that the facility staff failed to implement the abuse policy for of six of six contract employees and failed to investigate and report allegations of abuse and exploitation for one of 31 residents in the survey sample, Resident #18 (R18). The findings include: 1. On 05/13/2025 criminal background checks were requested from ASM (administrative staff member) #1, the administrator for six contracted construction workers who were observed working in the facility. On 05/14/2025 review of the documents provided by the facility failed to evidence criminal record background checks. The employees identified were: 1. OSM (other staff member) #20, construction worker with a hire date of 06/24/2024. 2. OSM #21, construction worker with a hire date of 06/24/2024. 3. OSM #22, construction worker with a hire date of 06/24/2024. 4. OSM #23, construction worker with a hire date of 04/07/2025. 5. OSM #24, electrician with a hire date of 02/2025. 6. OSM #25, electrician with a hire date of 06/24/2024. On 05/20/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 63 citations
  • Potential for harm · Dcited before2025-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to report an allegation of resident exploitation to the State Agency (SA) for one of 31 residents in the survey sample, Resident #28. The findings include: For Resident #28 (R28), the facility staff failed to report an allegation of exploitation to the SA when staff members became aware on 10/11/23. A review of R28's progress notes revealed the following: 10/11/2023 .Social / Psychosocial Note .Social Work Note: The Director of Nursing let this writer know that [R28]'s daughter expressed concerns that her father is being exploited of his funds by a friend of his whom she does not know. This writer met with [R28] who denied all allegations. [R28] in fact, is alert and oriented X4 and denied these allegations. [R28] did share his wishes .to no longer have his daughter manage his bank account. This writer reached out to the Ombudsman who recommended SS (social services) to contact APS (adult protective services) and file a report. This writer contacted [name of county] Adult…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to investigate an allegation of resident exploitation for one of 31 residents in the survey sample, Resident #28. The findings include: For Resident #28 (R28), the facility staff failed to investigate an allegation of exploitation when staff members became aware on 10/11/23. A review of R28's progress notes revealed the following: 10/11/2023 .Social / Psychosocial Note .Social Work Note: The Director of Nursing let this writer know that [R28]'s daughter expressed concerns that her father is being exploited of his funds by a friend of his whom she does not know. This writer met with [R28] who denied all allegations. [R28] in fact, is alert and oriented X4 and denied these allegations. [R28] did share his wishes .to no longer have his daughter manage his bank account. This writer reached out to the Ombudsman who recommended SS (social services) to contact APS (adult protective services) and file a report. This writer contacted [name of county] Adult Protective Services .today to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide a safe discharge for one of 31 residents in the survey sample, Resident #28. The findings include: For Resident #28 (R28), the facility staff failed to discharge the resident to a safe environment with a comprehensive discharge plan. A review of R28's clinical record revealed he was admitted to the facility with diagnoses including Parkinson's disease and alcoholism. Further review of the clinical record revealed multiple progress notes documenting the resident's continued alcohol abuse, including the following progress notes: 2/3/2024 16:16 (4:16 p.m.) Health Status Note .At around 1330 (1:30 p.m.) patient came back from outing. When patient returned this writer went in to take his vitals. Pt (patient) was noted aggressive, screaming, appeared red, slurring words. Pt was redirected. Noted smells of alcohol. Supervisor/NP (nurse practitioner) aware. 2/3/2024 22:45 (10:45 p.m.) Health Status Note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide required documentation for discharge for one of 31 residents in the survey sample, Resident #28. The findings include: For Resident #28 (R28), the facility staff failed to include the date of the planned discharge or the location of discharge for R28's discharge from the facility. A review of R28's clinical record revealed he was discharged from the facility on 5/4/24. A review of facility documents for R28 revealed a Notice of Transfer or discharge date d 2/8/24. This notice contained, in part, the following: To: [R28] The purpose of this letter is to inform you that after careful consideration, it is our plan to transfer or discharge you for the following reasons .[R28] failed, after reasonable and appropriate notice, to pay (or to have paid under Medicare or Medicaid) a stay at the nursing facility. Total amount due to the facility is $6251.60 and you and/or your representative were previously given notice of payment due on 1/22/2024. The notice contained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to implement the comprehensive care plan for one of 31 residents in the survey sample, Resident #2. The findings include: For Resident #2 (R2), the facility staff failed to implement the comprehensive care plan to A) provide showers on dates in August, September and October of 2024, B) provide incontinence care on dates in January and February of 2025 and C) monitor vital signs as ordered. On the most recent MDS (minimum data set) a quarterly assessment with an ARD (assessment reference date) of 2/8/25, the resident scored 0 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident was severely impaired for making daily decisions. The assessment documented R2 dependent on staff for showering/bathing and always incontinent of bowel and bladder. An annual assessment with an ARD of 6/12/24 documented R2 dependent on staff for showering/bathing and always incontinent of bowel and bladder. A) The comprehensive care plan for R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, it was determined that the facility staff failed to revise the comprehensive care plan for one of 31 residents in the survey sample, Residents #1 (R1). For R1, facility staff failed to revise the comprehensive care plan for the discontinued use of a voice amplifier. R1 was admitted to the facility with diagnoses that included but were not limited to muscle weakness. On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/25/2024, R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. The physician's order for R1 documented in part, SPECIAL EQUIPMENT: Voice amplifier and charger will be stored at bedside per resident request. Day Nurse will give to assigned CNA before breakfast, Eve Nurse will obtain from CNA HS. every day and evening shift Monitor every shift for appliance safety/ensure use. Evening shift to charge amplifier at night. Order Date 05/24/2024. Start…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For R1, the facility staff failed to provide a scheduled bath. R1 was admitted with diagnoses that included but were not limited to hemiplegia (1). On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/25/2024, R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. Section GG 0130 Self Care coded R1 as being dependent for showers or bathing self. The facility's POC (point of care) sheet for R1 dated May 2025 documented, in part, Shower Schedule: Wed/Sat Eve (Wednesday/Saturday Evening) shift. Review of the POC revealed a a blank on 05/07/2025 for showers. The comprehensive care plan for R1 with a revision date 01/25/2024 documented in part, Focus. Resident requires assistance with self care and mobility R/T (related to) right sided hemiplegia, parkinson's with ADL (activities of daily living) fluctuations according to disease process. Revision on: 01/25/2024. Under Interventions it documented in part,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, it was determined that the facility staff failed to provide incontinence care for two of 31 residents in the survey sample, Residents #13 (R13) and R19. The findings include: 1. For R13, the facility staff failed to perform incontinence care. R13 was admitted to the facility with diagnoses that included but were not limited to dementia (1). On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 03/14/2025, R13 scored 2 (two) out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely impaired of cognition for making daily decisions. Section H0300 Urinary Continence coded R13 as being always incontinent. On 05/13/2025 at 12:42 p.m. until 5:00 p.m. continuous observations were conducted of R13. During the four hour and 17 minutes of observation, R13 was not checked by a nurse or a CNA (certified nursing assistant) for incontinence care. On 05/13/2025 at approximately 5:05 p.m. an interview was conducted with CNA #3. When asked if he was assigned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For R1, the facility staff failed to store a nebulizer (1) mask in a sanitary manner. R1 was admitted to the facility with diagnoses that included but were not limited to pneumonia. On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/25/2024, R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. On 05/14/2024 at approximately 2:00 p.m. an observation of R1's nebulizer mask revealed it was sitting on top of R1's bedside table uncovered. On 05/14/2024 at approximately 5:00 p.m. an observation of R1's nebulizer mask revealed it was sitting on top of R1's bedside table uncovered. On 05/15/2024 at approximately 9:40 a.m. an observation of R1's nebulizer mask revealed it was sitting on top of R1's bedside table uncovered. The physician's order for R1 documented, Ipratropium-Albuterol Solution (2) 0.5-2.5 MG (milligrams)/3ML (milliliters). 1 (one) vial (small container) inhale orally two times a day for Shortness of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, it was determined that the facility staff failed to maintain sufficient nursing staff to care for a resident's needs for one of 31 residents in the survey sample, Resident #1 (R1). The findings include: 1a. For R1, the facility staff failed to wash R1's hands before eating, stood while providing feeding assistance and serve the meal at the same time the roommate received their meal in the same room due to insufficient CNA (certified nursing assistant) staffing. R1 was admitted with diagnoses that included but were not limited to hemiplegia (1). On the most recent comprehensive MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 03/25/2024, R1 scored 11 out of 15 on the BIMS (brief interview for mental status), indicating R1 was moderately impaired of cognition for making daily decisions. Section GG 0130 Self Care coded R1 as being dependent for showers or bathing, Partial/moderate assistance with eating and Dependent for Personal hygiene: The ability to maintain personal hygiene, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide medically related social services for one of 31 residents in the survey sample, Resident #28. The findings include: For Resident #28 (R28), the facility social services staff failed to develop a safe discharge plan. A review of R28's clinical record revealed he was admitted to the facility with diagnoses including Parkinson's disease and alcoholism. Further review of the clinical record revealed multiple progress notes documenting the resident's continued alcohol abuse, including the following progress notes: 2/3/2024 16:16 (4:16 p.m.) Health Status Note .At around 1330 (1:30 p.m.) patient came back from outing. When patient returned this writer went in to take his vitals. Pt (patient) was noted aggressive, screaming, appeared red, slurring words. Pt was redirected. Noted smells of alcohol. Supervisor/NP (nurse practitioner) aware. 2/3/2024 22:45 (10:45 p.m.) Health Status Note .Resident went out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, family interview, staff interview and facility document review, it was determined the facility staff failed to discard biologicals past their expiration date in one of two nursing unit storage closets and one of one central supply storage areas. The findings include: The facility failed to discard expired biologicals in the storage closet on the second-floor nursing unit and in the central supply storage area. On [DATE] at approximately 10:27 a.m., during an interview with a current resident family member, the family member voiced concerns regarding expired supplies since the new ownership had changed the medical supplier. On [DATE] at approximately 11:25 a.m., an observation was made of the Unit 2 storage closet. Observation revealed medical supplies located on shelving units against the walls on the left side of the room available for use. Ten IV (intravenous) start kits were observed on a shelf in a bin with an expiration date of [DATE]. Forty-eight 3x3 oil emulsion dressings were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, it was determined the facility staff failed to serve pureed food in a form to meet the needs of residents in one of one kitchen. The findings include: On 5/12/25 during dinner service test trays were conducted. The test trays left the kitchen on 5/12/25 at 5:20 p.m. with the final food cart. The last resident tray was served at 5:32 p.m. The test tray was then tested for temperature by OSM (other staff member) #8, dietary manager. There were no concerns regarding the temperature of the food. Observation of the pureed test tray revealed snow peas served which had pod fibers present in the serving with the consistency not being smooth and appearing chopped. At that time, the test tray was tasted by OSM #29, the district manager for dietary services and two surveyors. Pod fibers were present in the food and not palatable. When asked about the pureed snow peas, OSM #29 stated that he saw what the problem was and OSM #8 stated that he did not think that snow peas could be pureed, and they should have substituted regular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to report a fire that occurred at the facility on 12/21/2024 to the state agency as required in 12VAC5-371-190. The findings include: The facility staff failed to report a fire on the interior patio of the facility on 12/21/24 which was caused by Resident #23 (R23) throwing a lit cigarette into the trash can. The fire caused damage to the glass on the patio door. The progress notes for R23 documented in part, - 12/21/2024 21:54 Note Text: Resident went to the patio to smoke even though he knows that the facility is a smoke free area. Resident put the lighter [sic] cigarette in the trash can and the trash can caught on fire. Fire extenguisher [sic] used to put the fire out. The glass door at the enterance [sic] of the patio is craked [sic] due to the heat from the fire. The resident admitted to putting the lighted cigarette in the trash can. Resident talked to about the dangers of smoking. 1 pack of cigarette [sic] and 2 lighters were taken from the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to maintain an accurate clinical record for one of 31 residents in the survey sample, Resident #28. The findings include: For Resident #28 (R28), the facility physician derroneously documented recommendation of an assessment which the facility staff are not trained to perform. A review of R28's clinical record revealed the following progress note: 4/12/2024 16:48 (4:48 p.m.) Medical Visit .Pt. asked to be seen by staff for recert (recertification) .Asked by staff to eval (evaluate) pt (patient) for q (each) 30/60 day follow up .Reason for admission: Diagnoses: Debility, Alcohol dependence .Parkinson's disease .Assessment/Plan: Worsening weakness, unsteady gait, unintentional weight loss, multiple falls Suspected due to chronic alcoholism .Alcohol use/withdrawal .As per the patient last drink was 1 week ago however the daughter at bedside disagrees. We will place on CIWA (Clinical Institute Withdrawal Assessment for Alcohol) (1) protocol .Rehab potential: fair. This note was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0944 — isolated
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility document review, the facility staff failed to ensure training regarding the facility QAPI (quality assurance and performance improvement) program was completed for two of five employee reviews. The findings include: For OSM (other staff member) #26 (a dietary aide), and OSM #27 (a housekeeper), the facility staff failed to ensure training regarding the facility QAPI program was completed. OSM #26 was hired on 4/3/23 and OSM #27 was hired on 4/6/23. The facility staff failed to provide evidence these two employees had completed training regarding the facility QAPI program. On 5/20/25 at 10:52 a.m., an interview was conducted RN #3 (the education coordinator). RN #3 stated QAPI education should be provided during orientation, but OSM #26 and OSM #27 are contracted employees and do not attend the facility orientation. On 5/20/25 at 11:26 a.m., another interview was conducted with RN #3. RN #3 stated the importance of QAPI training is so staff are aware the facility is constantly working on solving issues, but the issues need to be identified so…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and facility document review, the facility staff failed to ensure CNAs (certified nursing assistants) completed required annual in-service trainings for two of five CNA reviews. The findings include: For CNA #10 and CNA #12, the facility staff failed to ensure the CNAs completed 12 hours of annual training. CNA #10 was hired on 11/1/23 and CNA #12 was hired on 10/23/23. A review of CNA #10 and CNA #12's record failed to reveal evidence that the two CNAs had completed 12 hours of annual training. On 5/20/25 at 10:52 a.m., an interview was conducted with RN (registered nurse) #3 (the education coordinator). RN #3 stated she assigns trainings in the computerized training software, tracks staff completion each quarter and submits a report of completion to the administrator and director of nursing. On 5/20/25 at 11:26 a.m., another interview was conducted with RN #3. RN #3 stated CNA #10 and CNA #12 did not complete 12 hours of annual training. RN #3 stated it is important for CNAs to complete 12 hours of annual training to keep up with their skills. RN #3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to review and revise the comprehensive care plan for one of two residents in the survey sample, Resident #1. The findings include: For Resident #1, the facility staff failed to review and revise the comprehensive care plan for the treatment of a urinary tract infection. The physician order dated 7/30/24 at 1:29 p.m. documented, Macrobid Oral Capsule 100 mg (milligrams); Give 100 mg by mouth one time only for UTI for 5 days 100 mg PO (by mouth) twice daily. Review of the comprehensive care plan dated, 1/4/24, failed to evidence revised documentation related to the treatment of a urinary tract infection on 7/30/24. On 12/4/24 at 11:59 a.m.an interview was conducted with RN (registered nurse) #1, When asked if a resident is being treated with antibiotics for a urinary tract infection, should that be addressed on the care plan RN #1 stated, yes. On 12/5/24 pm at 4:48 an interview was conducted with ASM (administrative staff member) #2, the director of nursing,asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-01 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, resident interview, clinical record review and facility document review, the facility staff failed failed to maintain an effective infection control tracking system; failed to maintain an effective infection control program for five of 41 residents in the survey sample, Residents #49 #24, #15, #86, #76 ; and failed to store linens in a sanitary manner, for one of one linen carts. The findings include: 1. The facility staff failed to maintain complete infection control tracking. The March, May, June 2023 tracking logs documented the number of the following infections: UTI (urinary tract infections) Pneumonia Wound Gastrointestinal Clostridium Difficile Cellulitis Osteomyelitis Surgical Other infections. Attached to this tracking log were the list of antibiotics prescribed. There was no documentation of onset date of the infection, no diagnostic (x-ray or laboratory) results. No tracking of where the infections were in the facility. There was no infection tracking log for April 2023. What was presented was the vaccination status of residents, but no infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, resident interview, and facility document review, it was determined the facility staff failed to develop/implement the care plan for three of 41 residents in the survey sample; Resident #8, Resident #5 and Resident #63. The findings include: 1. For Resident #8, the facility staff failed to implement the comprehensive care plan for diet as ordered. Resident #8 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: dysphagia, oropharyngeal phase, and Parkinson's disease. The most recent MDS (minimum data set) assessment, a quarterly Medicare assessment, with an ARD (assessment reference date) of 11/6/23, coded the resident as scoring a 08 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section G-functional status coded the resident as requiring supervision for eating. MDS Section K0520. Nutritional Approaches: C. Mechanically altered diet -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to provide evidence of providing ADL (activities of daily living) care for one of 41 dependent residents, Resident #146. The findings include: For Resident #146, the facility staff failed to provide evidence of showers, bathing, and incontinence care. The most recent MDS (minimum data set) assessment, a significant change assessment, with an ARD (assessment reference date) of 6/25/23, coded the resident as scoring a 00 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was severely cognitively impaired. A review of the MDS Section G-functional status coded the resident as being dependent for bed mobility, transfers, locomotion, dressing, eating, personal hygiene, toileting and bathing. A review of the comprehensive care plan dated 6/23/23 included: FOCUS: The resident has an ADL self-care performance deficit related to immobility and Advanced Dementia. Resident is incontinent of bowel and bladder related to immobility and advanced Dementia.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to prepare, store, and serve food in a sanitary manner in one of one facility kitchens. The findings include: The initial kitchen tour and follow up observation on 11/28/23 revealed concerns with food storage, preparation, and service in a sanitary manner. On 11/28/23 at 7:52 a.m., initial observation of the kitchen occurred. All three compartments of the three compartment sink contained a moderate amount of loose debris and a small amount of grease residue. OSM (other staff member) #7, the dietary manger, stated: I agree. The sink could be cleaner. The plate warmer contained loose debris and a large amount of crumbs around the plate. Additionally, a buildup of grease/dirt was observed in the ledge surrounding the plate. OSM #7 stated the plate warmer needed to be cleaned. The standing food warmer contained a moderate amount of crumbs and loose black debris, as well as patches of grease build up. The handles were sticky. OSM #7 stated: It's not so great with cleanliness. The stove…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-01 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, it was determined the facility staff failed to conduct regular bed inspections for four of 41 residents in the survey sample, Residents #63, #48, #9 and #7. The findings include: 1. For Resident #63, the facility staff failed to conduct regular bed inspections. Observation was made of Resident #63 on 11/28/2023 at approximately 9:00 a.m. Resident #63 was in bed with the bilateral side rails up in place. A copy of the bed inspections was requesting during the entrance conference on 11/28/2023 at 8:30 a.m. A book was presented on 11/28/2023 of the bed inspections. The last bed inspection was dated April 2022. A document dated 10/1/2022 through 9/30/2023 documented in part On-site repairs and preventative maintenance was performed. An interview was conducted with ASM (administrative staff member) #1, the administrator, on 11/30/2023 at 9:24 a.m. When asked if the bed inspections have been completed since April 2022, ASM #1 stated the facility did not have any bed inspections since April 2022. They had a company come in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to maintain dignity for three of 41 residents in the survey sample, Residents #246, #42, and #24. The findings include: 1. For Resident #246 (R246), the facility staff failed to cover the resident's lower body on 11/28/23. On 11/28/23 at 9:50 a.m., R246 was observed from the hallway lying in bed. The resident's lower body was completely uncovered. The resident was not wearing any clothing on his legs. The resident's incontinence brief was partially unfastened, and visible to anyone who looked in from hallway. Over the next 15 minutes, three staff members walked by or into the room. None of these staff members attempted to cover R246's exposed lower body. On 11/30/23 at 9:53 a.m., LPN (licensed practical nurse) #4 was interviewed. She stated walking by a resident who is exposed due to lack of covers is a no-no. She stated R246 should have been covered by staff when they walked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview and facility document review, it was determined the facility staff failed to assess a resident for the self-administration of a medicated mouthwash for one of 41 residents in the survey sample, Resident #45. The findings include: For Resident #45 (R45), the facility staff failed to assess the resident for the self-administration of a medicated mouthwash. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 10/6/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. Observation was made of R45 on 11/28/2023 at approximately 9:00 a.m. There was a bottle of Dexamethasone oral solution was noted on the bedside table. R45 stated her oncologist ordered this for her. She stated she takes it with her when she leaves the facility to go on outings. R45 stated she goes out almost daily with friends or goes to the senior center. The physician order dated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to implement Advance Directive requirements for one of 41 residents in the survey sample, Resident #6. The findings include: For Resident #6 (R6), the facility staff failed to maintain the resident's advance medical directive on the clinical record. Review of R6's clinical record revealed a social services assessment dated [DATE] that documented R6 had advance directives and R6 assigned the resident's daughter as POA (power of attorney). Further review of R6's clinical record (including the electronic record and paper record) failed to reveal the advance directive and POA documents were on file. On 11/29/23 at 3:44 p.m., an interview was conducted with OSM (other staff member) #5 (the director of social services). OSM #5 stated the facility staff obtains advance directive and POA documents upon admission and uploads the documents into the electronic clinical record or gives the documents to the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, the facility staff failed to issue a beneficiary notice of non-coverage for one of three beneficiary notice reviews, Resident #75. The findings include: For Resident #75 (R75), the facility staff failed to provide an advance beneficiary notice of non-coverage in a timely manner. A review of a list of residents discharged from a Medicare covered Part A stay with benefit days remaining revealed R75 was discharged from services on 9/23/23. A Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage documented, Medicare doesn't pay for everything, even some care that you or your health care provider think you need. The Skilled Nursing Facility (SNF) or its Utilization Review Committee believes that the care listed below does not meet Medicare coverage requirements. Beginning on 09/23/2023, you may have to pay out of pocket for this care if you do not have other insurance that may cover these costs . The notice was signed by R75 on 11/29/23. On 12/1/23 at 8:44 a.m., an interview was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to protect clinical information privacy for one of 41 residents in the survey sample, Resident #246. The findings include: For Resident #246 (R246), the facility staff failed to protect the resident's clinical information privacy by posting information related to the resident's medical diagnosis and feeding protocol on signs above his bed, visible to all visitors. On the following dates and times, R246 was observed in his room: 11/28/23 at 9:50 a.m. and 3:53 p.m.; 11/30/23 at 10:04 a.m. At each observation, two signs were posted on the wall above the head of the resident's bed. Each sign contained information about the resident's medical diagnosis of difficulty swallowing, and instructions regarding the altered texture of his food and liquids, and instructions regarding the resident's need for feeding assistance. On 11/30/23 at 9:53 a.m., LPN (licensed practical nurse) #4 was interviewed. When asked about the signs at the head of R246's bed, she stated the resident is unable to speak for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to provide a clean, homelike environment for one of 41 residents in the survey sample, Resident #247. The findings include: For Resident #247 (R247), the facility staff failed to change the resident's soiled sheet and underpad. On 11/28/23 at 10:15 a.m. (first shift staff on duty) and 3:54 p.m. (second shift staff on duty), R247 was observed lying in his bed. On the left side, between his left shoulder to just below his left hand, dried red/black spots were visible on the sheet and the exposed underpad. On 11/28/23 at 3:54 p.m., LPN (licensed practical nurse) #2 observed R247's bed linens. She stated the linens looked to have blood stains on them. She stated: These need to be changed. I need to assess him because he is a bleeder. She stated the soiled linens did not create a clean, homelike environment for the resident. On 11/28/23 at 3:58 p.m., CNA (certified nursing assistant) #12 was interviewed. She stated if a resident has blood on the sheets, the sheets should be changed, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, it was determined the facility staff failed to report a potential crime in a timely manner to the state agency. The findings include: There was threat to blow up this place up made by a resident's family member on 8/13/2023 and it was not reported to the state agency until 8/22/2023. The facility synopsis of the event was not dated where is stated, report date. At the bottom of the document it was dated, 8/13/2023, where the responsible party and law enforcement was notified. This form documented in part, The facility is reporting a bomb threat made by son of (resident's name). (Name of son) came into the facility intoxicated and when it was discovered his father's shirts were missing he made the comment, 'I should blow this place up. The family member was escorted from the facility and police called at which time the son was arrested. An interview was conducted with ASM (administrative staff member) #1, the administrator, on 11/30/2023 at 9:24 a.m. When asked if the facility had a bomb threat made against the facility, ASM #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide evidence that required clinical information was provided to the receiving facility at the time of discharge for two of 41 residents in the survey sample, Residents #73 and #24. The findings include: 1. For Resident #73 (R73), the facility staff failed to provide evidence of sending clinical documents for the continuity of care (including care plan goals, advance directives, and current orders) to the receiving hospital when the resident was discharged on 10/19/23. A review of R73's clinical record revealed she was emergently transferred to a local hospital on [DATE]. Further review of her record failed to reveal evidence that any clinical information was sent to the receiving hospital when she was transferred. On 11/30/23 at 2:50 p.m., ASM (administrative staff member) #1, the administrator, ASM #2, the director of nursing, and ASM #3, the regional director of operations, were informed of these…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to maintain a complete and accurate MDS (minimum data set) assessment for three of 41 residents in the survey sample, Residents #72, #78 and #80. The findings include: 1. For Resident #72 (R72), the facility staff failed to attempt the BIMS (Brief Interview for Mental Status) and mood interviews for the quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of 11/1/23. Section B of R72's quarterly MDS with an ARD of 11/1/23 coded the resident as understood and as able to understand verbal content. A review of sections C and D revealed the BIMS and mood interviews were not attempted with the resident. On 11/29/23 at 4:02 p.m., an interview was conducted with RN (registered nurse) #1 (the MDS coordinator) and ASM (administrative staff member) #4 (the regional MDS coordinator). ASM #4 stated the BIMS and mood interviews are completed by the social services department and the interviews should be attempted with every resident because in that moment, the resident may be able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility document review, clinical record review, and facility document review, the facility staff failed to develop a complete baseline care plan for one of 41 residents in the survey sample, Resident # 246. The findings include: For Resident #246 (R246), the facility staff failed to develop a baseline care plan for the resident's neck stabilizing collar. On the following dates and times, R246 was observed in his room wearing a neck stabilizing collar: 11/28/23 at 9:50 a.m. and 3:53 p.m. and 11/30/23 at 10:04 a.m. A review of R246's clinical record revealed the following order dated 11/8/23: Aspen (neck stabilizing) collar at all times every shift for support. Further review of R246's orders failed to reveal evidence of orders to check R246's skin or to clean the collar. A review of R246's baseline care plan dated 11/8/23 revealed no information at all related to R246's neck stabilizing collar. On 11/30/23 at 9:40 a.m., ASM (administrative staff member) #4, the regional MDS (minimum data set) coordinator, was interviewed. When asked if a resident's neck…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to review and revise the care plan for one of 41 residents in the survey sample, Resident #45. The findings include: For Resident #45, the facility staff failed to review and revise the care plan for the use and self-administration of a medicated mouthwash. On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 10/6/2023, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was not cognitively impaired for making daily decisions. Observation was made of R45 on 11/28/2023 at approximately 9:00 a.m. There was a bottle of Dexamethasone oral solution was noted on the bedside table. R45 stated her oncologist ordered this for her. She stated she takes it with her when she leaves the facility to go on outings. R45 stated she goes out almost daily with friends or goes to the senior center. The physician order dated, 11/10/2023 documented,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to follow professional standards of practice for the administration of medications and treatments for two of 41 residents in the survey sample, Residents #147 and #63. The findings include: 1. For Resident #147, the facility staff failed to administer a medication when it was available in the emergency medication supply. The physician order dated, 11/23/2023, documented, Pravastatin Sodium (1) Oral Tablet 40 MG (milligrams); Give 40 mg by mouth one time a day for hyperlipidemia. The MAR (medication administration record) documented the above order. On 11/24/2023, 11/25/2023, 11/26/2023 and 11/27/2023 a 13 was documented in the block for administration. A 13 indicated, Medication Not Available. Review of the nurse's notes for the dates above failed to evidence documentation for the reason the medication was not administered. Review of the Inventory On Hand list of medications available in the emergency box (CUBEX), documented, Pravastatin Sod (sodium) 10 MG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide evidence of providing ADLs (activities of daily living) for two of 41 residents, Resident #42 and Resident #8. The findings include: 1. The facility staff failed to provide evidence of bathing and showers for Resident #42. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an ARD (assessment reference date) of 11/6/23, coded the resident as scoring a 15 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was cognitively intact. A review of the MDS Section G-functional status coded the resident as requiring supervision for bed, mobility, transfer, bathing, dressing, hygiene, eating and locomotion. A review of the comprehensive care plan dated 5/18/23 revealed, FOCUS: Resident has an ADL self-care performance deficit related to multiple health issues and difficulty in walking. INTERVENTIONS: BATHING /SHOWERING: Provide sponge bath when a full bath or shower cannot be tolerated. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For Resident #246 (R246), the facility staff failed to provide evidence of skin checks and device cleaning for the resident's use of a neck stabilizing collar. On the following dates and times, R246 was observed in his room wearing a neck stabilizing collar: 11/28/23 at 9:50 a.m. and 3:53 p.m., and 11/30/23 at 10:04 a.m. A review of R246's clinical record revealed the following order dated 11/8/23: Aspen (neck stabilizing) collar at all times every shift for support. Further review of R246's orders failed to reveal evidence of orders to check R246's skin or to clean the collar. A review of R246's baseline care plan dated 11/8/23 revealed no information at all related to R246's neck stabilizing collar. On 11/30/23 at 9:53 a.m., LPN (licensed practical nurse) #4 was interviewed. She stated if a resident is wearing a neck stabilizing collar, the facility staff should take it off at least twice a day to clean the collar and to check the resident's skin underneath the collar. She stated the collar can rub the skin causing skin breakdown. She stated if the collar is dirty, bacteria can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, the facility staff failed to implement a complete pain management program for one of 41 residents in the survey sample, Resident #197. The findings include: For Resident #197 (R197), the facility staff failed to administer the physician prescribed medication gabapentin (1) on 11/22/23. R197 was admitted to the facility on [DATE] with a fractured left upper leg. The MDS (minimum data set) assessment was not complete. A review of R197's clinical record revealed a BIMS (Brief Interview for Mental Status) assessment dated [DATE] that documented a score of 15 on a scale from 0 to 15, indicating the resident was cognitively intact. On 11/28/23 at 9:50 a.m., an interview was conducted with R197. The resident voiced concern about not getting pain medication in a timely manner during the first couple of days after admission to the facility. Further review of R197's clinical record revealed a physician's order dated 11/21/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review, and clinical record review, the staff failed to provide trauma informed care for one of 41 resident in the survey sample, Resident #5. The findings include: For Resident #5, the facility staff failed to provide informed care for a resident with PTSD (post traumatic disorder) (1). On the most recent MDS (minimum data set) an annual assessment with an ARD (assessment reference date) of 9/28/23, R5 was coded as being moderately impaired for making daily decisions, having scored 10 out of 15 on the BIMS (brief interview for mental status). He was admitted to the facility with diagnoses including anxiety disorder, depression and PTSD. A review of the social service assessments dated 5/1/23 and 5/11/23 revealed no information related to PTSD. A review of the Trauma Screen assessments dated 7/24/23 and 7/25/23 revealed no information related to PTSD and were not fully completed. A review of care plan dated 5/11/23 revealed no information related to PTSD interventions and accommodations. On 11/29/23 at 3:45 p.m., OSM (Other Staff Member)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on, staff interview and facility document review, and clinical record review, the facility staff failed to provide medically related social services for one of 41 residents in the survey sample, Resident #5. The findings include: For Resident#5 (R5), who had a diagnosis of PTSD (post traumatic stress disorder) (1), the facility social worker failed to follow up on a recommendation for counseling services. There was no evidence of any kind of recommendation for counseling services. On the most recent MDS (minimum data set) an annual assessment with an ARD (assessment reference date) of 9/28/23, R5 was coded as being moderately impaired for making daily decisions, having scored 10 out of 15 on the BIMS (brief interview for mental status). He was admitted to the facility with diagnoses including anxiety disorder, depression and PTSD. A review of the social service assessments dated 5/1/23 and 5/11/23 revealed no information related to PTSD. A review of the Trauma Screen assessments dated 7/24/23 and 7/25/23 revealed no information related to PTSD and was not fully completed. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure medications were available for administration for one of seven residents in the medication administration observation, Resident #198. The findings include: For Resident #198 (R198), the facility staff failed to reorder Aspirin and Multivitamins from the pharmacy in a timely manner, resulting in the resident missing a dose of both medications on 11/28/23. On 11/28/23 at 9:10 a.m., LPN (licensed practical nurse) #5 was observed preparing medications for administration to R198. LPN #5 handed two medication cards to the surveyor, and stated: These are not available. I will have to request a refill from the pharmacy. They will be here tomorrow. The two cards were for Aspirin 81 mgs (milligrams) and a Multivitamin. Neither card had any remaining medications. LPN #5 did not check for the availability of these two medications anywhere in the building, and did not administer Aspirin or a Multivitamin to R198. A review of R198's orders revealed an order for Aspirin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to administer medications at an error rate of less than five percent for one of seven residents in the medication administration observation, Resident #198. The findings include: For Resident #198 (R198), the facility failed to administer Aspirin and a Multivitamin as ordered by the physician during the medication administration observation on 11/28/23, resulting in two errors out of 34 total opportunities. The medication administration error rate was 5.88%. On 11/28/23 at 9:10 a.m., LPN (licensed practical nurse) #5 was observed preparing medications for administration to R198. LPN #5 handed two medication cards to the surveyor, and stated: These are not available. I will have to request a refill from the pharmacy. They will be here tomorrow. The two cards were for Aspirin 81 mgs (milligrams) and a Multivitamin. Neither card had any remaining medications. LPN #5 did not check for the availability of these two medications anywhere in the building, and did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to offer a influenza vaccination and/or pneumococcal vaccination for two of five residents in the infection control task/review, Residents #48 and #72. The findings include: 1. For Resident #48, the facility staff failed to offer a pneumococcal vaccination. The clinical record was reviewed. Under the tab for immunizations, there was no documentation for a pneumococcal vaccination. Next to the pneumococcal vaccine it was documented, Consent Required. A request was made on 11/30/2023 at 5:00 p.m. for evidence of a pneumococcal vaccination administration or evidence that is was offered and declined. On 12/1/2023 at 8:45 a.m. ASM (administrative staff member) #2, the director of nursing, stated there was no documentation that it was given. The staff is pulling information from the state vaccination website. The staff need to verify if the resident needs it and if so, it will be offered. The facility policy, Pneumococcal Vaccine, documented in part, 1. Prior to or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to serve meals in a manner to promote resident dignity for two of 50 residents in the survey sample, Residents #32 and #95; and during the evening meal on 4/24/22 in two of two dining rooms. The findings include: 1. At dinner on 4/24/22, Resident #32 (R32) and Resident #95 (R95) had to wait 23 minutes for their meal to be served. While they waited at the table with Resident #34 (R34), R 34 was served her meal and finished eating her meal before R32 and R95 were ever served. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 3/5/22, R34 was coded as being moderately impaired for making daily decisions, having scored 12 out of 15 on the BIMS (brief interview for mental status). On the most recent MDS, a significant change assessment with an ARD of 2/24/22, R32 was coded as being severely cognitively impaired for making daily decisions, having scored two out of 15 on the BIMS. On the most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined that the facility staff failed to store food in a sanitary manner in 1 of 1 facility kitchens. The findings include: On 4/24/22 at 2:40 PM an inspection of the kitchen was conducted with OSM #3 (Other Staff Member) the Assistant Dietary Manager. The following items were observed in the walk-in freezer: 1. A box of breaded chicken breast, a box of hamburger patties, a box of biscuits, were noted to be open and exposed to the environment. 2. Two whole pies on a sheet pan on a cart were noted to be uncovered, exposed to the environment. On 4/24/22 at 2:47 PM OSM #3 was asked about the exposed items in the freezer. They stated that everything should be sealed or covered. A review of the facility policy, Food and Supply Storage was conducted. This policy documented, Frozen Storage Store bulk materials in NSF approved containers that have tight fitting lids. Label both the bin and the lid. Use food grade plastic bags for food storage .Wrap food tightly to prevent cross contamination. On 4/25/22 5:40 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, it was determined the facility staff failed to provide a resident's comprehensive care plan goals to the receiving facility at the time of discharge for one of 50 residents in the survey sample, Resident #32. The facility failed to evidence that Resident #32's (R32's) care plan goals were sent to the hospital when the resident was discharged on 2/6/22. The findings include: On the most recent MDS, a significant change assessment with an ARD of 2/24/22, R32 was coded as being severely cognitively impaired for making daily decisions, having scored two out of 15 on the BIMS. A review of R32's clinical record revealed a rapid response assessment form dated 2/6/22. The form stated R32 had experienced a decrease in oxygenation due to COVID-19, and was transferred to the hospital via ambulance. The form contained a check list where staff had placed a check mark beside documents sent with the resident to the hospital. There was no check mark indicating comprehensive care plan goals had been sent to the hospital.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined the facility failed to complete an accurate MDS (minimum data set) for four of 50 residents in the survey sample, Residents #108, #105, #23, and #83. The findings include: 1. For Resident #108 (R108) the facility inaccurately coded the discharge location on the 2/28/22 MDS. On the most recent MDS, an admission assessment with an ARD (assessment reference date) of 2/16/22, R108 was coded as being severely cognitively impaired for making daily decisions, having scored zero out of 15 on the BIMS (brief interview for mental status). A review of R108's clinical record revealed the following from the Discharge summary dated [DATE]: [R108] discharged home with all belongings. Family supportive of care. A review of the discharge MDS dated [DATE] revealed R108 was coded as having been discharged to the hospital. Box A2100, Discharge Status, was coded as a 3, indicating R108 was discharged to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, facility document review and clinical record review, the facility staff failed to review and revise the comprehensive care plan for 1 of 50 residents in the survey sample, Resident #55. The facility staff failed to review and revise Resident #55's (R55) comprehensive care plan for the use of side rails. The findings include: On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 3/20/22, the resident scored 0 out of 15 on the BIMS (brief interview for mental status), indicating the resident is severely cognitively impaired for making daily decisions. A review of R55's clinical record revealed a physician's order dated 3/16/22 for two upper side rails in bed. R55's comprehensive care plan dated 3/21/22 failed to document information regarding side rails. On 4/24/22 at 3:36 p.m. and 4/25/22 at 8:52 a.m., R55 was observed lying in bed with two upper side rails in the upright position. On 4/25/22 at 3:15 p.m., an interview was conducted with RN (registered nurse) #1. RN #1 stated the purpose of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to follow professional standards of practice for 2 of 50 residents in the survey sample; Residents #317 and #98. The findings include: 1. The facility staff failed to transcribe and sign out for a medication as ordered and administered; and failed to ensure the medication that was administered was designated for the resident that received it. Resident #317 was admitted to the facility on [DATE] and discharged on 2/22/22. On the admission MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 2/1/22, Resident #317 scored 7 out of 15 on the BIMS (brief interview for mental status, indicating the resident was cognitively impaired for making daily decisions. The resident was coded as requiring extensive to total care for all areas of activities of daily living. A review of the clinical record revealed a nurse's note dated 2/15/22 that documented, .Sat in nurses station…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure respiratory care and services were provided in a sanitary manner for 2 of 50 residents in the survey sample, Residents #209 and #59. The findings include: 1. The facility staff failed to store Resident #209's (R209) incentive spirometer in a sanitary manner. R209's diagnoses included but were not limited to pneumonia. On the most recent MDS (minimum data set), a 5 day Medicare assessment with an ARD (assessment reference date) of 4/19/22, the resident scored 15 out of 15 on the BIMS (brief interview for mental status), indicating the resident is not cognitively impaired for making daily decisions. A review of R209's clinical record revealed a physician's order dated 4/15/22 for an incentive spirometer. R209's comprehensive care plan dated 4/20/22 documented, Resident has potential for difficulty in breathing related to -Pna (pneumonia) -pulmonary masses. The care plan failed to document information regarding the storage of R209's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, facility document review and clinical record review it was determined that the facility staff failed to act in a timely manner on the pharmacy medication regimen review for one of 50 residents in the survey sample, Resident #47 (R47). R47's medication regimen review was completed on 1/13/2022 with recommendations for a gradual dose reduction of the antipsychotic medication which were not addressed by the facility physician until after 3/9/2022. The findings include: On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 3/8/2022, the resident scored a 2 out of 15 on the BIMS (brief interview for mental status) assessment, indicating the resident is severely impaired for making daily decisions. Section N documented R47 receiving antidepressant and antipsychotic medications. Review of R47's clinical record contained a medication regimen review form which documented reviews completed on 4/14/21, 5/13/21, 6/9/21, 7/14/21, 8/11/21, 9/9/21, 10/13/21 and 12/8/21. On 4/26/2022 at 9:13 a.m., an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide services to prevent a resident from receiving unnecessary psychoactive medications for two of 50 residents in the survey sample, Residents #91 and #23. The findings include: 1. For Resident #91 (R91), the facility staff failed to evaluate the use of, and document a reason for use beyond two weeks for, two psychoactive medications which were prescribed on a prn (as-needed) basis. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 2/7/22, R91 was coded as being severely cognitively impaired for making daily decisions, experiencing both short term and long term memory problems. R91 was coded as receiving an antipsychotic, antidepressant, and anti-anxiety medication on all seven days of the look back period. On 4/24/22 at 2:31 p.m., R91 was observed standing in the doorway between their bedroom and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to ensure a complete and accurate clinical record for 1 of 50 residents in the survey sample; Resident #317. The findings include: Resident #317 was admitted to the facility on [DATE] and discharged on 2/22/22. On the admission MDS (Minimum Data Set) assessment with an ARD (Assessment Reference Date) of 2/1/22, Resident #317 scored 7 out of 15 on the BIMS (brief interview for mental status, indicating the resident was cognitively impaired for making daily decisions. The resident was coded as requiring extensive to total care for all areas of activities of daily living. A. 2/15/22: A review of the clinical record revealed a nurse's note dated 2/15/22 that documented, .Sat in nurses station all shift. Not compliant with getting up by himself. This AM (morning) patient had a mental status change. MD (medical doctor) ordered Haldol (1) one time dose and not effective . This note did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-26 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and employee record review, it was determined that the facility staff failed to ensure that one of five CNA (certified nursing assistant) records reviewed received the required dementia training. The findings include: On 4/25/2022 at approximately 1:00 p.m., a review of the facility's CNA annual training was conducted. Review of five CNA training transcripts revealed one of five CNAs selected for review did not meet the required dementia training. Review of CNA #2's training transcript documented a hire date of 1/8/2007. Further review of the training transcript dated 1/1/2021 through 1/31/2022 failed to evidence dementia training during the review period. On 4/25/2022 at 2:44 p.m., an interview was conducted with RN (registered nurse) #2, education coordinator. RN #2 stated that they were new to the position but had a calendar they used with topics to assign to staff each month in the computer for them to complete. RN #2 stated that they also performed face to face inservices as needed. RN #2 reviewed the transcript provided for CNA #2 and stated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-21 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to ensure all required information was provided to the receiving health care institution for eight of 42 residents in the survey sample, Residents #63, #18, #43, #81, #79, #28, #48 and #23. 1. The facility staff failed to provide Resident #63's comprehensive care plan goals to hospital staff when the resident was transferred to the hospital on [DATE]. 2. The facility staff failed to ensure Resident #18's comprehensive care plan goals were sent with the resident to the hospital at the time of transfer on 3/4/19. 3. The facility staff failed to evidence that Resident # 43's comprehensive care plan goals were sent with the resident to the hospital for the transfer dated 3/5/19. 4. The facility staff failed to evidence that Resident #81's comprehensive care plan goals were provided to the receiving facility when the resident was transferred to the hospital on 2/19/19. 5. The facility staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, it was determined the facility staff failed to serve food in a sanitary manner and failed to maintain infection control practices during the lunch meal in two of five dining areas, second floor multi-purpose room and the Dining Hall on the first floor. 1. OSM (other staff member) #1 (the dietary catering associate) touched her face with gloved hands multiple times while serving food to residents in the second floor multi-purpose room. OSM #1 failed to change gloves or wash her hands after touching her face, and continued to serve food. 2. During an observation of the lunch meal service on 3/20/19, in the Dining Hall on the first floor, the facility staff failed to wash or sanitize their hands after touching the food service utensils and the food service cart, and then touched the edge of resident's plate, while serving food in the dining hall. The findings include: 1. OSM (other staff member) #1 (the dietary catering associate) touched her face with gloved hands multiple times while serving food to residents in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, and clinical record review the facility staff failed to serve food in a dignified manner for one of 42 residents in the survey sample; Resident #88. The facility staff failed to ensure Resident #88 was served the lunch meal in a home like manner on 3/20/19. LPN (Licensed Practical Nurse) #4 placed Resident #88's tray on the table without removing the plate, cups, and utensils from the tray. Resident #88 was observed eating his food from the tray, cafeteria style and not in a homelike manner. The findings include: Resident #88 was admitted to the facility on [DATE] with the diagnoses of but not limited to Cachexia, metabolic encephalopathy, and chronic pancreatitis. Resident #88's Minimum Data Set (MDS) was an admission assessment with an Assessment Reference Date (ARD) of 2/7/19. Resident #88 was coded as severely cognitively impaired in ability to make daily life decisions. The resident was coded as requiring extensive assistance for hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and clinical record review, it was determined that the facility staff failed to maintain confidentiality for one of 5 residents in the medication administration observation, Resident #83. The facility staff failed to ensure Resident #83's confidentiality by leaving medication packages that contained the resident's name, drug name and strength on top of the medication cart. The findings include: Resident #83 was admitted to the facility on [DATE]. Diagnoses for Resident #83 included but were not limited to Memory Loss, High Blood Pressure, and Depression. Resident #83's Minimum Data Set (quarterly assessment) with an Assessment Reference Date of 2/27/19 coded Resident #83 with no cognitive impairment. In addition, the Minimum Data Set (MDS) coded Resident #83 as requiring extensive assistance of one staff member with activities of daily living and supervision of one staff member with eating. On 3/20/19, at approximately 8:08 a.m., Resident #83 was observed during medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility document review and clinical record, it was determined the facility staff failed to review and revise the comprehensive care plan for two of 42 residents in the survey sample, Resident #48 and #17. 1. The facility staff failed to review and revise Resident #48's comprehensive care plan when the bed alarm was discontinued. 2.a. The facility staff failed to review and revise Resident #17's care plan when the medication Ativan was discontinued. 2.b. The facility staff failed to review and revise the comprehensive care plan to include the physician ordered feeding instructions for Resident #17. The findings include: 1. The facility staff failed to review and revise Resident #48's comprehensive care plan when the bed alarm was discontinued. Resident #48 was admitted to the facility on [DATE] with recent readmission on [DATE], with diagnoses that included but were not limited to: depression, high blood pressure, and Parkinson's Disease [a slowly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to follow professional standards of practice for one of five residents in the medication administration observation, Resident #407. LPN (Licensed practical nurse) #2 failed to administer medication labeled with Resident #407's name to the resident. Instead, LPN #2 borrowed medication labeled with Resident #408's name and administered the medication to Resident #407. The findings include: Resident #408 was admitted to the facility on [DATE]. Resident #408's diagnoses included but were not limited to high blood pressure, fractured ribs and malnutrition. Resident #408's admission MDS (minimum data set) was not complete. Resident #408's admission nursing assessment dated [DATE] documented the resident was alert and knew her own name. Review of Resident #408's clinical record revealed a physician's order dated 3/6/19 for hydralazine (1) 25 mg (milligrams)- one tablet by mouth as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to ensure one of 42 residents in the survey sample, received the care and services in accordance with professional standards and the comprehensive care plan for Resident #17. The facility staff failed to follow the physician ordered feeding instructions for Resident #17. During separate observations the facility staff were observed feeding Resident #17 without the resident being positioned at 90 degrees as ordered by the physician. The findings include: Resident #17 was admitted to the facility on [DATE] with diagnoses that included but were not limited to: anoxic brain damage [damage to the brain after absence or abnormally low amount of oxygen in the blood (1)], quadriplegic [paralysis affecting all four limbs and the trunk of the body below the level of spinal cord injury (2)], and pneumonia. The most recent MDS (minimum data set) assessment, a quarterly assessment, with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide respiratory care and services for two of 42 residents in the survey sample, Residents #21 and #28. 1.a. The facility staff failed to obtain a physician's order for an incentive spirometer that was observed in Resident #21's room and available for the resident's use. 1.b. The facility staff failed to store Resident #21's incentive spirometer mouthpiece in a clean and sanitary manner. 2. The facility staff failed to store oxygen tubing in a sanitary manner for Resident #28. The findings include: 1.a. The facility staff failed to obtain a physician's order for an incentive spirometer (1) that was observed in Resident #21's room and available for the resident's use. Resident #21 was admitted to the facility on [DATE]. Resident #21's diagnoses included but were not limited to heart failure, acute respiratory failure and depressive disorder. Resident #21's most recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-04-26 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to transmit MDS (minimum data set) OBRA (Omnibus Budget Reconciliation Act) tracking records and assessments to CMS (the Centers for Medicare and Medicaid Services) for 6 of 50 residents in the survey sample, Residents #6, #8, #9, #10, #11 and #12. The findings include: 1. The facility staff failed to transmit Resident #6's (R6) discharge- return not anticipated assessment dated [DATE]. On the most recent MDS (minimum data set), an admission assessment with an ARD (assessment reference date) of 11/1/21, the resident scored 12 out of 15 on the BIMS (brief interview for mental status), indicating the resident is moderately cognitively impaired for making daily decisions. Review of R6's clinical record revealed a discharge- return not anticipated assessment dated [DATE] was completed but not transmitted to CMS. On 4/25/22 at 3:10 p.m., an interview was conducted with RN (registered nurse) #1 (MDS coordinator).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$123,589 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $27,373 — penalty dated 2025-05-21
  • $29,370 — penalty dated 2024-12-05
  • $66,846 — penalty dated 2023-12-01
  • Medicare payment denial — starting 2024-03-01 for 110 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GREEN TREE HEALTH MANAGEMENT — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 2 of 52.1-0.1 vs chain
Quality measures 5 of 54.0+1.0 vs chain
The other 7 homes this chain runs (chain average 2.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LOUDOUN VA OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/01/2023
LOUDON920LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST37%since 04/01/2023
3539 FILLMORE IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 04/01/2023
STERN, SIMONIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 04/01/2023
CLARK, PAMELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/08/2025
HG DANZ LLCOrganizationGENERAL PARTNERSHIP INTERESTsince 04/04/2023
PC8 CAPITAL GROUP LLCOrganizationADP OF THE SNFsince 12/26/2024
SJ HEALTHCARE CAPITAL LLCOrganizationADP OF THE SNFsince 12/26/2024
BEHIRI, AMRIndividualADP OF THE SNFsince 07/09/2025

CMS files one row per role, so the 12 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.1M
Net patient revenuemost recent cost report
+7.5%
Operating marginrevenue minus expenses
$3.1M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 51%Medicare 25%Other / private 24%

This home reported $3.1M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$489per resident / day
operating cost
$14,870per month
≈ monthly operating cost
$529per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495275. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-12-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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