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St Dominic Villa

2375 Sinsinawa Rd, Hazel Green, WI 53811 · Non profit - Corporation · 62 certified beds · (608) 748-9814 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Oct 2023Behavioral-health or dementia-care citation — no harm found (F0740)4 immediate-jeopardy citations$129,467 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (5/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $129,467 in federal fines (most recent 2024-08-15)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1940 Elm St · (563) 584-4600 · Call to confirm hours
Pharmacy
1690 Elm St · (563) 239-9151 · Call to confirm hours
Grocery
1887 IL-35 N · (815) 747-6832 · Call to confirm hours
Park
2164 Valley Ln · Typically dawn to dusk
Place of worship
515 County Road Z · (608) 748-4411

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.8%16.1%15.4%better
Long-stay residents who lose too much weight5.7%5.1%5.4%typical
Long-stay residents with a catheter left in their bladder0.7%2.1%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection3.3%2.7%2.0%worse
Long-stay residents with depressive symptoms0.0%5.7%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.6%3.3%3.3%typical
Long-stay residents whose ability to walk worsened10.3%18.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication27.5%16.9%18.9%worse
Long-stay residents given the seasonal flu vaccine93.4%95.0%95.3%typical
Long-stay residents with pressure ulcers7.6%5.0%4.7%worse
Long-stay residents with worsening bladder/bowel control20.5%24.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table28.2%15.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication6.1%1.2%1.4%worse
Long-stay hospitalizations per 1,000 resident days0.851.661.67better
Long-stay outpatient ER visits per 1,000 resident days2.172.291.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.1%U.S. median 10.7%
Went back to hospital
45.0%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 45.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 6.6–15.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
0.40
LPN hours/ resident / day
2.69
Aide hours/ resident / day
3.81
Total nurse hours/ resident / day
0.40
RN hoursweekends
45.2%
Total nursing turnover
35.7%
RN turnover

How full it usually is: this home is certified for 62 beds and averages 59.3 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.81 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.69 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 3.92 on weekdays — 9% thinner on weekends. RN hours go from 0.85 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-12-22)
11
at the previous standard inspection (2024-08-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 16 most serious are shown; the remaining 18 are one tap away and print in full.

  • Immediate jeopardy · J2025-12-22 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 1 of 9 reviewed for bedrailsBased on interview and record review, the facility did not ensure other alternatives were tried prior to installing/utilizing bed rails, failed to accurately assess the risk of possible entrapment, failed to identify and recognize the use of an air mattress with bed rails increases the risk for entrapment, failed to re-assess and obtain an updated consent after the installation of an air mattress with bed rails, and care plan the need and use of bed rails for 1 of 9 residents (R11) reviewed for bed rails.R11 did not have alternatives attempted prior to the facility installing and utilizing bed rails.R11's bed rail assessment was not completed accurately.R11's bed rail assessment and consent form were not updated after the installation of an air mattress.R11's comprehensive care plan was not updated with the need and use of bed rails.R11 became entrapped in the bed rail resulting in multiple abrasions, bruises, and redness on R11's inner upper arm, neck, under jaw, face and torso.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that 2 of 2 residents (R) reviewed for pressure injuries (PI) (R36 and R8) received care consistent with professional standards of practice to prevent the development of a new pressure injury and promote healing of existing PIs. R36 was at risk for PI development. R36 developed multiple stage 3 PI's. The facility failed to evaluate the effectiveness of current interventions R36 had in place. The facility did not reposition R36 for several hours, did not find PI's until they were at a Stage 3, missed weekly wound treatments, and did not provide proper infection control measures during wound dressing change. R8 was at risk for PI development. R8 developed multiple stage 3 PI's. The facility failed to evaluate the effectiveness of current interventions R8 had in place. The facility did not reposition R8 for several hours, did not find PI's until they were at a Stage 3, missed weekly wound treatments, and did not provide proper infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that each resident's environment remains as free of accident hazards as possible for 1 of 1 residents (R1). R1 resided in the facility's memory care unit and has a history of tossing her leg onto the heat register next to her bed. On 1/15/24, R1 was found to have placed her foot on the heat register next to her bed. This resulted in burns to R1's left lateral foot (full thickness), left foot (undetermined thickness) and right foot (undetermined thickness) that required physician intervention. The facility does not routinely monitor the temperature of the heat registers. The facility's failure to provide proper safety interventions to prevent accidents and monitor resident's rooms and environment created a finding of Immediate Jeopardy that began on 1/15/24. Surveyor notified the NHA A (Nursing Home Administrator) of the Immediate Jeopardy on 2/1/24 at 6:00 PM. The Immediate Jeopardy was removed on 2/2/24; however, the deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-10-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 9/20/23 at 10:07 AM, surveyor interviewed CNA D (Certified Nursing Assistant) who indicated that there have been times she was not able to complete job duties, including baths, due to staffing. On 9/20/23 at 10:22 AM, surveyor interviewed LPN C (Licensed Practical Nurse) regarding staffing, LPN C stated, staff is very frustrated. LPN C indicated that CNA staff report to her that there in not enough time to get showers/baths completed. LPN C indicated there was times she was not able to perform wound care due to staffing issues. LPN C indicated nursing floor staff has to adjust the wound care schedules to allow for nursing floor staff to be able to complete all wound care. Based on observation, interview, and record review the facility failed to ensure that 5 of 13 sampled residents (R2, R10, R13, R9, R14) were free from neglect. Numerous staff expressed concerns about low staffing levels and not being able to provide all needed care because there isn't enough staff. R2 had a history of recurrent Urinary Tract…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure each resident receives adequate supervision and assistance devices to prevent accidents for 1 of 3 residents reviewed for accidents (R54). R54 was a known fall risk and the facility did not follow her plan of care, resulting in a fall with fracture. Findings include: The facilities fall policy states the following: *Prevention measures are put in place to reduce the occurrence of falls in risk of injury from falls. *Licensed nurse completes electronic documentation of the fall instant report *The care plan will be updated with an identified intervention *Registered nurse reviews and completes the fall assessment and interventions *Fall follow up assessments completed as indicated *The interdisciplinary team will review fall incident report and utilize root cause analysis to make further recommendations. *The director of nursing and executive director to review & fall incident reports. R54 was admitted to the facility on [DATE] and has diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that a resident receives treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for 1 of 4 sampled Residents (R2). R2 had a change in condition that was not identified timely by nursing staff resulting in hospitalization for fluid overload. This is evidenced by: The facility policy entitled, 'Change of Condition and Provider Notification,' states in part: .Upon individual change of condition, proper assessment and provider notification will occur to provide timely delivery of clinical care. II. Procedure: 1. Change of condition. a) change of condition (COC) is a deviation from an individual's baseline in physical, cognitive, behavioral, or functional status. Clinically important means a deviation that, without intervention, may result in complications or death. 2. Assessment. a) licensed nurse is involved in the assessment process and contributes to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This has the potential to affect all 59 residents.Visible dust was observed over a food preparation area. Food was improperly dated. Example 1On 12/9/25 at 11:01 AM, Surveyor observed, with DM E (Dietary Manager), the main kitchen's hood vents with visible clumps of dust on them and hanging off. Directly underneath the hood vents is a stove top and griddle where two pots of food were observed cooking. DM E was asked if he felt the hood vents were clean to which he replied, No, I can see some dust bunnies up there. Example 2 On 12/9/25 at 10:40 AM, Surveyor observed the following food items and corresponding dates:*Cocoa in a container dated 8/8 with no use by or expiration date.*Cheerios in a container, dated 11/25 with no use by or expiration date.*Modified bread mix in a container, dated 6/20, use by 7/20.*Three containers of pasta, one marked 10/25, use by 11/25, another marked 10/10, use by 11/10,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-22 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide behavioral health services to ensure the highest practicable mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care for 1 of 15 residents (R6) reviewed. R6 admitted to the facility with a history of post-traumatic stress disorder (PTSD). The facility failed to include PTSD on R6's comprehensive plan of care, nor were staff aware of any of R6's PTSD triggers. This is evidenced by: The National Institutes for Health states, in part: .PTSD can develop after exposure to a potentially traumatic event that is beyond a typical stressor. Events that may lead to PTSD include, but are not limited to, violent personal assaults, natural or human-caused disasters, accidents, combat, and other forms of violence. Exposure to events like these is common. People who experience PTSD may have persistent, frightening thoughts and memories of the event(s), experience sleep problems, feel detached or numb, or may be easily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility has not established an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 1 wound care observations. Staff did not perform hand hygiene in between glove changes during wound care for R48. Evidenced by:The facility policy entitled Hand Hygiene, dated 12/5/2024, states, in part: . I. Policy: The organization will promote clean hands as the single most important factor in preventing the spread of pathogens, antibiotic resistance, and incidence of infections. II. Procedure: A. Specific Indications for Hand Hygiene.4. After touching a patient or the patient's immediate environment.6. Immediately after glove removal. Evidenced by:R48 admitted to the facility on [DATE] and has diagnoses that include Type II Diabetes Mellitus (Type 2 diabetes happens when the body cannot use insulin correctly and sugar builds up in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This has the potential to affect all 59 residents. Food items were found undated or beyond their use by date in various locations in the facility. Staff were observed in the kitchen without hair nets. Findings include The facility policy titled Food from Outside Sources, states, All cooked or prepared food brought in for a resident and stored in the unit's pantry refrigerator or personal room refrigerator will be dated when accepted for storage and discarded after five days. Nursing staff will monitor resident's room, unit pantry, and refrigeration units for food and beverage disposal. Example 1 On 8/12/24 at 9:48 AM, during initial tour of the facility's main kitchen, Surveyors observed the following: *A bag of flour open with an open date of 6/17 and use by date of 7/17 with no year indicated. *8 oz thickened chocolate milk, opened, with no open date and manufacturer's use by date of 9/25/24 *Lemonade…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that there was a system in place for standard transmission-based precautions to be followed to prevent the spread of infections. This had the potential to affect all 59 residents. The facility failed to do the following: The facility has one (2) resident's that tested positive for COVID 19. The facility did not complete contact tracing or broad-base testing of all residents to identify if others were COVID positive. The facility is only testing residents when they are symptomatic therefore the facility would have no way to know if they are in an outbreak due to not testing all residents. The facility is not utilizing source control on the affected unit. The facility does not have their agency staff N95 fit tested. Surveyor observed KN95s were not available in the COVID positive room's isolation cart where an agency staff was on duty. Surveyor observed staff not don (put on) appropriate personal protective equipment (PPE) when entering a COVID…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-15 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review, the facility did not ensure a staff person designated as the Infection Preventionist (IP) completed specialized training in infection prevention and control. This practice had the potential to affect all 59 residents residing in the facility. IP/ADON P (Infection Preventionist) and DON B (Director of Nursing) did not complete specialized training for infection prevention and control. Findings include: The facility's Infection Prevention and Control policy and procedure, last reviewed September 2023, indicates: The IP (Infection Preventionist) will maintain current knowledge in the field of infectious disease and epidemiology through training provided through the CDC (Centers for Disease Control and Prevention) in collaboration with Centers for Medicare and Medicaid (CMS). On 8/14/24 at 9:35 AM, Surveyor interviewed IP/ADON P who verified IP/ADON P started as the IP in June of 2024 and did not have specialized infection control training. IP/ADON P stated IP/ADON P was informed about the required training and she has started working on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-15 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility did not implement policy and procedures related to screening employees for a prior history of abuse, neglect, exploitation of residents, or misappropriation of resident property for 4 (LPN C, LPN W, Maintenance Supervisor X, RN V) of 8 employees reviewed. The facility did not ensure their abuse policy was implemented when four employees' background information disclosure (BID) was not obtained before employees started working at facility. (LPN C, LPN W, Maintenance Supervisor X, and RN V). Findings include: The facility policy, entitled Abuse, Neglect, Mistreatment, and Misappropriation of Resident Property, revised, December 2022 states in part Employee screening and training: a. Before new employees are permitted to work with resident's board registrations and certifications regarding prospective employee's background will be checked. d. A criminal background check will be conducted on all prospective employees as provided by the facility's policy on criminal background checks. On 08/13/24 at 8:14 AM, Surveyor reviewed 8 random…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consult with the physician related to a significant change of condition for 1 of 7 residents (R46) out of 15 residents reviewed for physician notification. The facility did not consult with R46's physician after a culture and sensitivity (C&S) report confirmed he had a urinary tract infection. As evidenced by The facility's policy, Change of Condition and Provider Notification, reviewed 8/10/23, indicates, in part, the following: Upon individual change of condition, proper assessment and provider notification will occur to provide timely delivery of clinical care. Procedure: Change of Condition (COC) is a deviation from an individual's baseline in physical, cognitive, behavioral, or functional status. Clinically important means a deviation that, without intervention, may result in complications or death. Notification: Primary Care Provider (PCP) will be contacted for notification and obtain further orders from provider as necessary. If PCP cannot be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive assessment was completed for 1 (R21) of 7 residents reviewed for change of condition. R21 had an unresponsive episode, and the facility did not complete a full assessment or notify the physician (MD). R21 could not find his words the facility did not complete a full assessment or notify the MD. This is evidenced by: The facility utilizes Interventions to Reduce Acute Care Transfers, or Interact, as the facility's standard of practice. According to Interact II Signs and Symptoms to report immediately to a physician include: Consciousness, altered: Sudden change in level of consciousness or responsiveness. Speech Abnormality: Abrupt change in speech with or without other neurological findings. R21 was admitted to the facility on [DATE] with diagnoses including Bipolar disorder, Diabetes Mellitus, History of TIA (Transient Ischemic Attack-Mini stroke), seizure disorder, obesity, and sleep apnea. It should be noted R21 wishes to have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility did not ensure that 1 CNA T (Certified Nursing Assistant) of 5 staff reviewed for verification of a current Nurse Aide Registry were on the Wisconsin registry before starting work in the facility. CNA T was not on the Wisconsin Nurse Aide Registry and was working in the facility at the time of the discovery. Findings include: On 8/13/24, Surveyor reviewed five (5) random CNA's as part of the background check process. CNA T was hired on 6/3/24. NHA A (Nursing Home Administrator) provided a state of Iowa CNA registry certificate for CNA T. CNA T was not on the Wisconsin CNA registry. On 8/13/24 at 11:15 AM, Surveyor interviewed NHA A about the missing Wisconsin CNA Registry for CNA T. NHA A stated CNA T had applied for the Wisconsin registry on 8/9/24. NHA A did not provide a copy of the Wisconsin registry application as requested. NHA A thought CNA T could work in the facility while the application was pending. According to the Wisconsin Nurse Aide Training and Registry, nurse aides must be listed on the Wisconsin Nurse Aide Registry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 18 citations
  • Potential for harm · D2024-08-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not ensure that its medication error rate was 5% or less for 39 medication pass opportunities and 1 of 3 sampled residents (R35) and 2 of 2 supplemental residents observed for medication pass (R18 and R31). The facility's medication error rate was 10.26% with four (4) errors observed for R18, R31, and R35. This is evidenced by: The facility policy, Medication Administration, revised December 2019, states in part, as follows: Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Personnel authorized to administer medications do so only after they have been properly oriented to the facility's medication distribution system (procurement, storage, handling, and administration). The facility has sufficient staff and a medication distribution system to ensure safe administration of medications without unnecessary interruptions. FIVE RIGHTS: Right resident, right drug, right dose, right route, and right time, are applied…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not ensure Residents are free of significant medication errors, for 1 of 1 supplemental resident's reviewed for significant medication errors (R31). Surveyor observed RN D (Registered Nurse) crush R31's Metoprolol extended release and administer it to R31. Evidenced by: The facility policy, entitled, Medication Administration - Medication Error, reviewed 6/13/23, states in part: Entity shall adhere to the rights of medication administration and review. Investigate, and document any medication error. The facility policy, Medication Administration, revised December 2019, states in part, as follows: Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. FIVE RIGHTS: . right dose, . Orders to crush medications should not be applied to medications which, if crushed, present a risk to the resident. For example, Long-acting (extended release) or enteric-coated dosage forms should not be crushed, an alternative should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-12 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure physician orders were signed monthly for 1 of 1 Resident reviewed (R1). R1 did not have signed monthly orders for August 2023, September 2023, October 2023, November 2023, December 2023, or January 2024. This is evidenced by: R1 was admitted on [DATE]. R1 discharged on 1/26/2024. R1 had physician signed monthly orders dated 7/7/2023. No monthly signed physician orders noted in R1's medical chart for the following months: August 2023 September 2023 October 2023 November 2023 December 2023 January 2024 On 2/12/2024 at 11:47 AM, Surveyor interviewed DON B (Director of Nursing). DON B indicated the physician made rounds routinely and would include a review of medications in the physician progress notes. DON B indicated the physician progress notes do not specifically include all physician orders in the review. DON B indicated that physician signed orders would be good for 30 days and would expect the orders to be reviewed. Surveyor requested policy on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-12 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for 2 of 3 resident (R2 and R3). R2 required behavior health services that were not provided as indicated and recommended by R2's PASRR (Preadmission Screening and Resident Review). R2's care plan does not address R2's PTSD (post-traumatic stress disorder) and history of suicidal ideation and suicide attempts. R3's care plan does not address R3's OCD (obsessive compulsive disorder), history of suicidal behavior or history of physical and sexual abuse. Evidenced by: The facility policy titled, Comprehensive Person-Centered Care Plan, reviewed 8/10/23, states in part . I. Policy: The Comprehensive Person-Centered Care Plan will reflect the individual's needs and preferences to facilitate care. II. Procedure: B. Within 21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-06 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Example 8 R14 was admitted to the facility on [DATE], and has diagnoses that include: morbid (severe) obesity, epilepsy, pain in left and right ankles and joints, gout (painful form of arthritis), and weakness. R14 Minimum Data Set (MDS) quarterly assessment, dated 7/24/23 indicates that R14 has a Brief Interview for Mental Status (BIMS) score of 15 indicating that R14's cognition is intact. R14 care plan, dated 4/48/23, with a target date of 10/22/23, states: .R14 is (at) risk for falls r/t (related to) gait/balance problems, incontinence . interventions include .The resident needs prompt response to all request for assistance . On 9/19/23 at 10:14 AM, Surveyor interviewed R14 regarding staffing. R14 stated that call light wait times are, Sometimes unacceptably long. R14 stated 5-6 times a week he is waiting for 45 minutes or more for his call light to answered by facility staff. Surveyor asked R14 when the long waits tend to occur, R14 stated, Happens when I am in the bathroom and need something, and before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-06 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not maintain a Quality Assessment and Assurance Committee consisting of at a minimum, the Director of Nursing Services, the Medical Director, or his/her designee, at least three other members of the facility's staff at least one of whom must be the administrator, owner, a board member or other individual in a leadership role, and the Infection Preventionist, which met at least quarterly. This has the potential to affect all Residents residing within the facility. The facility did not have evidence all required attendees attended the QAPI meetings for the months of April 27, 2023 and August 17th, 2023. This is evidenced by: The facility policy entitled, Quality Assurance and Performance Improvement (QAPI), with a review date December 1, 2021, states, in part: . Policy Statement - To enhance and improve the quality of care and services provided to our individuals, we will proactively evaluate events by identifying systems that have already, or could in the future, lead to negative outcomes for individuals, and continuously improve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not follow their grievance process for 2 of 14 Residents (R3 and R14). R3 voiced a grievance regarding lack of supplies, long call wait times, and staffing. R14 voiced a grievance regarding a staff member. Evidenced by: The facility policy titled, Grievance, with a reviewed date of 2/11/22, states, in part; Policy: Individual, guardian, and/or individual representative will be informed of the process to file a grievance or complaint and the facility's process to make prompt efforts to resolve grievances .B. Formal Grievance: .2. Grievance Officer will log all formal complaints onto the Grievance Tracking Log. Grievance Officer will provide a Quality Assurance designee with the written Grievance Form and keep a copy. Quality Assurance designee will assign a manager to complete the Quality Assurance Grievance investigation. 3. The assigned manager will investigate the grievance and respond to the individual, guardian, and/or individual representative within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that an alleged violation of neglect was reported to the State Agency (SA) and other officials immediately, but not later than 2 hours, after the allegation was discovered for 2 of 2 allegations involving residents (R2 and R19.) The facility was made aware R2 was found somnolent, with ants crawling in her bed and on her body. Staff were not able to report when she was last seen well. The facility failed to recognize this as potential neglect and failed to notify the State Agency and other officials. The facility failed to file a self-report to the State Survey Agency when R19 voiced an allegation of abuse on 10/4/23. This is evidenced by: The facility policy titled, Abuse, Neglect, Mistreatment and Misappropriation of Resident Property, with a revision date of 12/1/22, indicates, in part: Policy: It is the policy of the facility that each individual will be free from 'Abuse'. The term abuse will be used throughout this Policy and Comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure all alleged violations of neglect or mistreatment were thoroughly investigated to prevent further neglect for 1 resident (R2). The facility was aware R2 was found unresponsive with ants in her bed and covering her body. The facility has no evidence this was thoroughly investigated. This is evidenced by: R2 was admitted to the facility on [DATE] as a long-term resident to the memory care unit, with diagnoses that include, in part: paraplegia (a paralysis affects all or part of the trunk, legs and pelvic organs), neuromuscular dysfunction of the bladder (a complete disruption of both motor and sensory nervous system control over the bladder), urinary tract infection (an infection in any part of the urinary system that includes the kidneys, ureters, bladder and urethra), colostomy (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall to the outside of the body as known as a stoma, so as to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that, based on the comprehensive assessment of a resident, the residents receive treatment and care in accordance with professional standards of practice. This had the potential to affect 2 (R3 and R12) out of 4 residents reviewed for wound care. Surveyor observed staff not remove gloves after wound care and reorganize R3's room, not wash hands after removing soiled gloves, not wash hands between peri-care and wound care, and not wash hands between one wound and another. The facility did not ensure skin assessments were completed by qualified staff skin assessments failed to include wound measurements. The facility failed to inspect feet daily (diabetic foot checks daily) as indicated in R12's care plan. The facility policy, entitled Pressure Injury Prevention and Managing Skin Integrity, dated 8/10/23, states: Skin checks .b. While providing routine care, a licensed nurse is to monitor the skin condition of each individual weekly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that a resident who entered the facility at risk for pressure injury (PI) development and/or is without a pressure injury does not develop pressure injuries, and receives the necessary treatment and services to prevent pressure injuries from developing, prevent infection, and to promote healing for 3 of 3 sampled residents (R10, R13, and R1). R10 has multiple stage 3 pressure injuries and is at high risk for more pressure injuries to develop. Surveyor observed R10 to be in the same position for over 5 hours without staff assisting in turning and repositioning. Surveyor observed R13 in the same position for over 3 hours and without staff assisting her with position changes and offloading. R13 was assessed to be at moderate risk for PI development and her care plan did not contain goals or interventions related to PI prevention. R1 was note repositioned for over 3 hours. Evidenced by: Facility policy, entitled Pressure Injury…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure R9 (Resident) was provided with adequate supervision to prevent accidents, such as aspiration. This had the potential to affect 1 of 15 residents reviewed for accidents. R9 admitted to the facility on [DATE] with diagnoses including: pneumonia, dysphagia (a condition with difficulty in swallowing food or liquid), schizoaffective disorder, cerebral infarction, epilepsy, and history of traumatic brain injury. R9's Swallow Study, dated 3/23/23, includes Indication: Aspiration Pneumonia . Narrative and Impression: There is no evidence of aspiration though there is pooling in the vallecula. Pooling in the vallecula with some neuromuscular difficulty swallowing a pill. R9's Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 7/5/23, indicates R9's cognition is severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 04 out of 15. R9's MDS also indicates he requires the physical assistance of staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 13 sampled residents (R1) and 1 of 4 hand hygiene opportunities. Nursing and Housekeeping staff did not perform hand hygiene as indicated by professional standards. Example 1 The facility's policy, Hand Hygiene, reviewed 9/20/23, indicates the following: The organization will promote clean hands as the single most important factor in preventing the spread of pathogens, antibiotic resistance, and incidence of infections. Specific Indications for Hand Hygiene: . 3. Before moving from work on a soiled body site to a clean body site on the same patient 3. After touching a patient or the patient's immediate environment 4 After touching a patient or the patient's immediate environment 5. After contact with blood, body fluids, or contaminated surfaces 6. Immediately after glove removal. R1 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-19 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, it was determined that the facility failed to ensure the interdisciplinary team conducted periodic assessments to determine if self-administration of medications was safe and appropriate for 1 (Resident 14) of 2 residents reviewed who self-administered medication. Findings included: A review of an admission Record indicated the facility admitted Resident 14 with diagnoses that included glaucoma, macular degeneration, and allergic rhinitis. Review of a significant change Minimum Data Set (MDS), dated [DATE], revealed Resident 14 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderately impaired cognition. The MDS indicated the resident required extensive assistance from staff with bed mobility, transfers, dressing, toilet use, and personal hygiene, and required supervision with eating. Review of Resident 14's care plan, with an initiation date of 12/20/2017, revealed the resident had a performance deficit in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, it was determined that the facility failed to ensure an injury of unknown origin was reported to the state agency for 1 (Resident 7) of 1 resident reviewed who had a fracture. Specifically, Resident 7 had a right femur fracture that was identified on 3/27/2023 and the origin of the injury was unknown. The injury was not reported to the state agency. Findings included: Review of a facility policy titled, Comprehensive 'Abuse,' Neglect, Mistreatment and Misappropriation of Resident Property Program, with a review date of 12/01/2022, indicated, It is the policy of this facility that abuse allegations are reported per Federal and State Law. The facility will ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-19 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, it was determined that the facility failed to ensure an injury of unknown origin was investigated for 1 (Resident 7) of 1 resident reviewed for a fracture of unknown origin. Specifically, Resident 7 had a right femur fracture that was identified on 03/27/2023 and the origin of the injury was unknown. The injury was not investigated. Findings included: Review of a facility policy titled, Comprehensive 'Abuse,' Neglect, Mistreatment and Misappropriation of Resident Property Program, that was last reviewed 12/01/2022, indicated, Investigation of injuries of Unknown Origin or Suspicious Injuries: must be immediately investigated to rule out abuse: i. Injuries include, but are not limited to, bruising of the inner thigh, chest, face, and breast, bruises of an unusual size, multiple unexplained bruises, and/or bruising in an area not typically vulnerable to trauma. A review of an admission Record indicated Resident #7 had diagnoses that included a right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that the facility failed to ensure colostomy care was addressed in comprehensive care plans for 2 (Resident 152 and Resident 7) of 2 residents reviewed who had colostomies, and failed to ensure hospice care was addressed in the comprehensive care plan for 1 (Resident 1) of 1 resident reviewed who was receiving hospice care. Findings included: Although requested on 04/19/2023, a policy was not provided related to the process for completion and revision of comprehensive care plans. Example 1 A review of an admission Record indicated the facility admitted Resident 1 with diagnoses that included hypertensive heart disease with heart failure, unspecified diastolic heart failure, chronic kidney disease, and hemiplegia and hemiparesis following cerebral infarction. Review of a significant change Minimum Data Set (MDS), dated [DATE], revealed Resident 1 had a Brief Interview for Mental Status (BIMS) score of 11, which indicated the resident had moderately impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to follow appropriate infection control procedures during wound care for 1 (Resident 16) of 2 residents reviewed for pressure ulcer/injury. Findings included: A review of Resident 16's admission Record revealed the facility admitted the resident with diagnoses that included hemiplegia and hemiparesis affecting the right side following a cerebral infarction, adult failure to thrive, and osteoarthritis. Review of a quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident 16 had a Brief Interview for Mental Status (BIMS) score of 9, which indicated the resident had moderate cognitive impairment. The MDS indicated the resident required extensive assistance with bed mobility, transfers, dressing, toilet use, and personal hygiene. The MDS indicated the resident had one Stage 3 (full thickness tissue loss) pressure ulcer. A review of Resident 16's care plan, revised on 04/12/2023, revealed the resident had a Stage 3 wound to the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$129,467 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $49,823 — penalty dated 2024-08-15
  • $79,644 — penalty dated 2023-10-06
  • Medicare payment denial — starting 2024-09-13 for 49 days
  • Medicare payment denial — starting 2023-11-03 for 119 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ILLUMINUS — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.0≈ chain avg
Health inspection 1 of 51.8-0.8 vs chain
Staffing 5 of 53.0+2.0 vs chain
Quality measures 3 of 52.2+0.8 vs chain
The other 4 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SOUTHWEST HEALTH CENTER INCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/10/2020
SWR1 INCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/10/2020
THE HILLS AT CORTLAND RIDGE, INC.OrganizationDIRECT OWNERSHIP INTERESTsince 06/10/2020
MAUTHE, MATTHEWIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/10/2020
ROGERS, DOUGIndividualCORPORATE DIRECTORsince 12/01/2020
ROSEMEYER, JOSEPHIndividualCORPORATE DIRECTORsince 11/01/2024
SMITH, KENNETHIndividualCORPORATE DIRECTORsince 11/01/2024
SOOKOCHOFF, JESSEIndividualCORPORATE DIRECTORsince 12/01/2020
MARKS, JULIEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/09/2025
ILLUMINUS INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/10/2020
BRUNER, JOSHUAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/25/2025
DROESZLER, ZACHARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2024

CMS files one row per role, so the 20 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
-6.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 70%Medicare 4%Other / private 26%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$359per resident / day
operating cost
$10,912per month
≈ monthly operating cost
$336per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.

Typical monthly cost in Wisconsin
$10,646/mo
Nursing home (semi-private)
$12,319/mo
Nursing home (private)
$6,540/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525660. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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