St. Anne's Salvatorian Campus
3800 N 92nd St, Milwaukee, WI 53222 · For profit - Corporation · 50 certified beds · (414) 463-7570 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Jun 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $343,488 in federal fines (most recent 2026-03-26)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.8% | 16.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.2% | 5.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 4.1% | 2.1% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 3.8% | 2.7% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 5.7% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.5% | 3.3% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.5% | 18.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.2% | 16.9% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.9% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 5.0% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 32.0% | 24.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.2% | 15.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 59.1% | 82.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.2% | 23.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.3% | 15.5% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 80 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.8%CMS range 42.0–61.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.5%CMS range 6.2–11.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 27.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.9–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.75 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 50 beds and averages 34.0 residents a day — about 68% occupied, or roughly 16 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.02 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.20 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.69 hrs/resident/day on weekends vs 4.15 on weekdays — 11% thinner on weekends. RN hours go from 1.30 to 0.96 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
67 citations, most serious first. The 18 most serious are shown; the remaining 49 are one tap away and print in full.
- Immediate jeopardy · J2023-08-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 of 3 residents (R20) was free from abuse. The facility did not ensure R20 was free from an alleged sexual abuse by a visitor. On 7/21/23, Certified Nursing Assistant (CNA-D), observed visitor (I) inappropriately touching R20 with his hand between R20's legs and on R20's vagina. CNA-D did not immediately report this allegation of abuse. Visitor (I) remained in the facility and was later observed in R20's room with the lights off and with his hand under the covers while R20 was in bed. CNA-D did not report the observations of alleged sexual abuse until 7/24/23, allowing visitor (I) to visit R20 one more time (on 7/23/23) before being reported. The facility did not protect R20 from further potential sexual abuse. The facility's failure to keep R20 free from sexual abuse created a finding of Immediate Jeopardy, which began on 7/21/23. On 8/9/23, at 3:42 PM, Nursing Home Administrator (NHA)-A, and Director of Nursing (DON)-B were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-08-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 1 (R20) of 1 residents reviewed where an allegation of abuse was not reported as a suspicion of a crime to law enforcement, and where 2 (R20 and R30) of 3 residents reviewed for allegations of abuse was not reported immediately, but not later than 2 hours to the state agency, and steps were not immediately taken to prevent further potential abuse. On 7/21/23, Certified Nursing Assistant (CNA-D), observed a visitor (Visitor I) inappropriately touching R20, with his hand between R20's legs and on R20's vagina. CNA-D did not immediately report this allegation of sexual abuse as a suspicion of a crime to the Nursing Home Administrator (NHA-A) or designee. The failure of CNA-D to notify NHA-A of a suspicion of a crime resulted in the facility and CNA-D not immediately reporting this allegation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-08-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that residents with a pressure injury or at risk for pressure injuries received necessary treatment and services, consistent with professional standards of practice, to prevent the development of pressure injuries and to promote healing for 5 (R137, R31, R88, R21, & R87) of 5 Residents reviewed for pressure injuries. * On 1/24/2023, R137 developed a Stage 3 pressure injury to the coccyx and a Stage 3 pressure injury to the right ear A treatment was not started until 3 days later on 1/27/23. The pressure injury resolved on 2/7/23. On 1/31/2023 the Stage 3 pressure injury to the coccyx became Unstageable and no treatment was implemented at that time. The coccyx pressure injury became infected and was treated with antibiotics. A treatment for the coccyx pressure injury was not implemented until 14 days after discovery. An order was received for Santyl on 2/7/23. From 2/8/2023 to 2/28/2023, the treatment of Santyl was not administered as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure residents at risk of pressure injuries received necessary treatment and services consistent with professional standards of practice to prevent the development of pressure injuries for 1 (R34) of 1 resident reviewed. *R34 was admitted to the facility 2/23/26 without any pressure injuries, and the facility assessed R34 to be at high risk for the development of pressure injuries. R34 developed two avoidable facility acquired, unstageable pressure injuries to the right and left legs on 3/22/26. The facility did not implement person centered interventions to prevent pressure injuries from developing, did not accurately assess the pressure injuries upon discovery, did not identify the root cause of the pressure injuries to allow the facility to identify person centered interventions to promote healing and prevent new pressure injuries from developing. Findings include:The facility's policy and procedure titled, Pressure Injury Prevention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility did not ensure that residents' environment remains as free of accident hazards as is possible; and each resident receives adequate supervision and assistance devices to prevent accidents for 1 of 1 (R2) residents reviewed for accidents. R2 sustained an avoidable fall from bed during cares. R2 was assessed as being dependent for bed mobility as assessed and documented on their significant change and most recent quarterly Minimum Data Set. An assessment code of 01 dependent indicates the need for two staff assistance. R2 was also assessed by therapy as being dependent on staff for bed mobility with the number of staff assistance needed not specified. R3's care plan dated 8/9/23 indicated R2 requires the assistance of 1 staff for bed mobility and was not reflective of current assessments or level of assist needed by R2. During the fall, 1 staff provided cares and assistance to R2 while in bed. The Certified Nursing Assistant (CNA) rolled R2 away from themselves and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility did not ensure 1 of 3 residents reviewed (R27) was free of significant medication errors. * R27 was not administered his AM medication on 1/27/25 because he told Registered Nurse (RN)-K he received it. The Medication Administration Record (MAR) was not signed out as to R27's medication being given that day and RN-K did no further investigation to find out if R27 received his medication however documented refused on all his AM medication. R27's AM medication included blood pressure medication and on 1/27/25 at 5:30 PM his blood pressure went up to 217/211 and R27 was transferred to the hospital and admitted . This resulted in actual harm to R27. Findings include: R27 was admitted to the facility on [DATE] with diagnoses to include hemiplegia, anxiety, and hypertension. R27's quarterly Minimum Data Set, dated [DATE] was reviewed and indicated R27 had a Brief Interview for Mental Status score of 15 (cognitively intact). On 3/3/25, R27's January 2025 MAR was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility did not ensure that residents with pressure injuries received necessary treatment and services consistent with professional standards of practice to promote healing and prevent new pressure injuries from developing for 1of 2 residents (R5) reviewed for pressure injuries. R5, who was assessed to be at risk for pressure injuries, developed a stage 2 coccyx pressure injury on [DATE]. Facility staff did not complete a thorough assessment with measurements of the pressure injury until [DATE]. R5's care plan was not updated with new offloading interventions after the development of the coccyx pressure injury. On [DATE], R5 developed a Deep Tissue Injury (DTI) to R5's right heel. R5's care plan was not updated with new interventions after the development of the right heel deep tissue injury. The facility wound Nurse Practitioner (NP)-G completed weekly assessments of R5's two pressure injuries. On [DATE], NP-G was unable to complete the weekly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that 1 (R28) out of 1 resident reviewed for accidents had adequate supervision, assistance, and interventions in place to prevent accidents. R28 was not provided one on one supervision while smoking leading to the potential for harm as R28 is physically and cognitively impaired. Findings include: The facility policy, entitled, Resident Smoking, dated 11/8/2023, states (in part) . .Policy: Any individual requesting to smoke while residing in the facility will be assessed and interventions will be put in place for safety. Procedure: B. Smoking is allowed on public areas or personal vehicles. C. Individual will be assessed to determine whether they are an independent or dependent while smoking. a. If independent, individual will sign out and will be accountable to self while off premises. Individual education regarding safety interventions will be provided. b. If dependent, individual will be prohibited to smoke alone. R28 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This has the potential to affect all residents that reside at the facility. *Registered Nurse (RN)-F did not properly disinfect a glucometer that is shared between residents. This deficient practice has the potential to affect 5 residents that require blood sugar testing on the first floor. *The facility had a COVID-19 outbreak in February 2025 and did not provide evidence that the outbreak was reported to the local public health authority. This deficient practice had the potential to affect all residents residing in the facility during the February 2025 outbreak. Findings include: The facility policy titled Infection Prevention and Control Program with approval date 6/14/17 and review date 8/29/25 documents: the facility will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-26 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility did not ensure the Infection Preventionist (IP) had specialized training in infection prevention and control. This has the potential to affect all 36 residents in the facility. *The Assistant Director of Nursing (ADON)-C began the IP role in August 2025 and did not provide evidence of completing specialized training in infection prevention and control prior to assuming the role of the IP. Findings include:The facility policy titled Infection Prevention and Control Program with review date 8/29/25 documents: the IP will maintain current knowledge in the filed of infectious disease and epidemiology through training provided through the Centers for Disease Control (CDC) in collaboration with Centers for Medicare and Medicaid (CMS). On 3/24/26 at 11:34 AM, Surveyor met with ADON/IP-C to discuss the facility's infection control program. During this meeting, Surveyor asked ADON/IP-C if ADON/IP-C has specialized training in infection prevention and control with evidence of a certificate. ADON/IP-C stated ADON/IP-C does not have any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-26 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure 5 (R5, R6, R30, R37, and R1) of 8 resident's reviewed for hospitalization received the proper notice of transfer and bed-hold to include; date and reason for transfer, location of transfer, duration of bed hold, reserve bed hold payment, appeal rights, and name and address, and telephone number of the Office of the State Long-Term Care Ombudsman. *R5 transferred and admitted to the hospital on the following dates, 6/14/25, 7/2/25 and 12/4/25 while residing in the facility and evidence was not provided R5 or their representative were notified in writing of the reason for the transfer/discharge to the hospital and the facility policy for bed hold. *R6 transferred and admitted to the hospital on the following dates, 11/21/25 and 2/19/26 while residing in the facility and evidence was not provided R6 or their representative were notified in writing of the reason for the transfer/discharge to the hospital and the facility policy for bed hold. *R30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review ,the facility did not ensure the medical record reflected the advanced directive wishes for 1 (R40) of 3 residents reviewed.*R40 was readmitted on [DATE]. R40's Hospital Discharge summary dated [DATE] documents R40's code status was changed to DNR (do not resuscitate). On 4/29/26, R40 was observed wearing a purple DNI (do not intubate)/DNR bracelet on R40's right wrist. Despite this, R40's physician orders, code status by R40's picture in the electronic medical record and care plan continued to document full code until 4/29/26.Findings include:The facility's policy titled, Code Status and last reviewed 4/9/26 under Policy documents Facilities will discover, maintain, and execute a individual's code status by following the documented wishes of each individual. Under Procedure A. Discovery: 1. Upon admission, a designated staff member will discover any current code status directives that a individual may have in place. 2. The designated staff member will review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure residents receiving psychotropic medications as needed (PRN) have an order limited to fourteen (14) days for 3 (R9, R6, and R34) of 7 residents reviewed for unnecessary medications: *R9 Clonazepam 0.5mg- 1 tablet every 12 hours as needed for increased agitation with no end date. *R6 has an order for Clonazepam 2mg- 1 tablet every 6 hours as needed for anxiety with no end date. *R34 Lorazepam 0.5 mg- 1 tablet every 3 hours as needed for anxiety with no end date. Findings include: The facility policy titled Standard Psychoactive Medication Protocol with no initiation or revision date documents: Problem: Individual is prescribed a psychotropic medication. Goal: Individual will have minimized side effects of psychotropic drug use. Nursing: . psychoactive team is to review for gradual dose reduction as indicated. All: offer non-pharmacologic approaches. 1.) R9 was admitted to the facility on [DATE] and has diagnoses that include Alzheimer's disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform preadmission screening for individuals with a mental disorder for 1 (R17) of 1 resident reviewed for Pre-admission Screen and Resident Review (PASARR) Level II completion. *R17 had a positive Level I PASARR dated [DATE] and was identified to have a major mental disorder and, unspecified intellectual disabilities. The facility did not submit the positive Level 1 screen to the State mental health authority to complete a PASARR Level II evaluation after the initial 30-day hospital discharge exemption had expired. Findings Include:The facility policy titled admission Criteria/Requirements with an initial approval date [DATE] and reviewed date [DATE] documents: Residents diagnosed with serious mental illness or developmental disabilities will be screened prior to admission utilizing Preadmission Screen and Resident Review (PASARR). PASARR will contribute to individual's plan of care. PASARR Level 2 screen may be utilized to determine the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R9) of 12 resident's care plans reviewed were revised.R9's care plan was not revised after R9 was diagnosed with a right shoulder dislocation.Findings include:The facility policy titled Comprehensive Person Centered Care Plan last reviewed 5/8/2025 documents: I. Policy: The comprehensive person centered care plan will reflect the individual's needs and preferences to facilitate care. II. Procedure: . C. Care plan shall be reviewed and revised quarterly, upon change of condition, and/or as needed.*R9 was admitted to the facility on [DATE] and has diagnoses that include Alzheimer's disease, and Dementia with anxiety. R9's quarterly minimum data set (MDS) dated [DATE] indicated R9 has severely impaired cognition with a Brief Interview for Mental Status (BIMS) score of 5. R9 has an activated power of attorney (POA) for healthcare decisions. R9's care plan documents chronic pain related to history of fractured left humerus, initiated on 2/27/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure each resident was offered the COVID-19 vaccine when available to the facility for 1 (R21) of 5 residents reviewed for immunizations. *R21 did not have evidence of being offered the COVD-19 vaccine upon admission to the facility on 1/9/26. Findings include:The facility policy titled Individual Immunizations with approval date 10/9/17 and review date 8/29/25 documents: . Prophylactic immunizations will be offered to individuals to promote the absence of Health Care Acquired Infections . upon admission, the organization will verify the individual's immunization status, update Primary Care Provider (PCP) as indicated, and administer immunizations as ordered. Individual will be offered immunizations based upon the Center for Disease Control (CDC) recommendations and guidelines . Immunization consent and or refusal shall be documented within the Electronic Medical Record (EMR). On 3/26/26 at 8:26 AM, regional nurse consultant-D provided Surveyor with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-07 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure 1 (R1) of 1 resident reviewed for adequate monitoring and indications for use with a medication was administered the medication in accordance with physician ordered parameters. R1 was transferred to the hospital on [DATE] following a fall and returned to the facility the same day. While in the emergency department R1 was diagnosed with atrial fibrillation (A Fib). On 11/27/25 Metoprolol Tartrate 25 mg (milligrams) once daily for heart failure and A Fib was ordered. This order was not implemented until 12/1/25. R1's Metoprolol Tartrate 25 mg orders included parameters to hold the medication for heart rate less than 60 or systolic blood pressure under 100. R1 received Metoprolol Tartrate 25 mg when this medication should have been held on 12/2/25, 12/9/25, 12/14/25, & 12/19/25.Findings include:R1's diagnoses include congestive heart failure) (heart doesn't pump enough blood to meet the body's needs, hemiplegia (paralysis on one side of the body) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to report an allegation of abuse to local law enforcement for one of one resident (Resident (R) 1) reviewed for abuse of six residents in the sample. This failure had the potential to increase a resident's risk of abuse throughout the facility. Findings include: Review of the facility's policy titled, Comprehensive Abuse, Neglect, Mistreatment and Misappropriation of Resident Property Program, revealed .Law Enforcement: All reports of suspected crime and/or alleged sexual abuse must be immediately reported to local law enforcement to be investigated. Facility staff will fully cooperate with the local law enforcement designee. A summary of the investigation will be submitted to the State agency within five working days of the initial report. Review of R1's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/03/25 revealed R1 was admitted to the facility on [DATE] with diagnoses that included joint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · D2025-06-13 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, and review of facility policy, the facility failed to ensure that staff discarded dispensed liquid medications that were not immediately administered to residents for one of two residents (Resident (R) 2) during medication administration for six residents in the sample. This failure had the potential to expose the resident to contamination in the medication. Findings include: Review of facility's undated policy titled, Preparation and General Guidelines: Equipment and Supplies for Administering Medications revealed, the facility maintains equipment and supplies necessary for the preparation and administration of medications to residents . Review of R2's annual Minimum Data Set (MDS) located under the MDS tab of the electronic medical record (EMR) with an Assessment Reference Date (ARD) of 03/07/25 revealed R2 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included nonalcoholic steatohepatitis (NASH), end stage renal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, and facility policy review, the facility failed to follow appropriate infection control practices for hand hygiene for one of one residents (Resident (R) 2) observed during medication administration of six residents in the sample. The failure had the potential for the spread of pathogens in the facility. Findings include: Review of the facility's policy titled Infection Control Hand Hygiene, dated 12/05/24 revealed I. Policy: The organization will promote clean hands as the single most important factor in preventing the spread of pathogens, antibiotic resistance, and incidence of infections. II. Procedure: A. Specific Indications for Hand Hygiene 1. Immediately before touching a patient .3. Before moving from work on a soiled body site to a clean body site on the same patient. 4. After touching a patient or the patient's immediate environment. 5. After contact with blood, body fluids, or contaminated surfaces .1. Wear gloves when in contact with blood, body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-14 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not conduct and document a facility-wide assessment. The assessment did not include the hours allocated for the (Infection Preventionist) IP, the Water Management Committee, infectious diseases, and staffing ratios. This had the potential to affect all 43 residents currently in the facility. Findings include: Surveyor reviewed the Facility assessment dated [DATE]. The staffing in the facility is not documented for shift ratios breakdown. This would assess the resident care levels and the staff needed to implement the care. Director of Nurses (DON)-B is also the facility IP and the time allocated to each role is not assessed. The facility's Water Management Committee is not documented in the assessment. The potential infection organisms such as Covid, influenza, Legionella, etc. are not assessed. CROSS REFERENCE F880 and F725. On 11/13/24 at 12:24 PM, Surveyor interviewed the Nursing Home Administrator (NHA)-A and reviewed the Facility Assessment. NHA-A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-14 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility did not implement infection control measures. This was observed with 2 (R41 and R38) of 2 residents with glucometer's. The facility did not conduct an infection control program to prevent, and track, potential infections. This had the potential to effect all 43 residents in the facility. * R41 and R38 received blood sugar through a unsanitized glucometer machine. * The facility did not transport linens under sanitary conditions. * The facility did not implement and document Legionella control measures. * The facility did not track staff who can utilize a N95 mask during an outbreak. * The facility did not calculate infections to determine trends for preventative interventions. * The facility did not document surveillance of infections to identify concerns. Findings include: The facility's policy and procedure Infection Control, dated 9/20/2023. The procedure under surveillance states: Properly store, handle, process, and transport linens to minimize contamination.; Perform surveillance and investigation to prevent, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-14 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3.) R22 admitted to the facility on [DATE] and has diagnoses that include Diabetes Mellitus Type 2 with Chronic Kidney Disease, Atrial Fibrillation, Venous Insufficiency, Depression, Hypothyroidism, Urine Retention, Congestive Heart Failure, Peripheral Vascular Disease, Anemia, Acquired absence of left leg below knee and Atherosclerotic Heart Disease. R22 was hospitalized on [DATE]. Facility progress notes document: 7/30/24 at 9:05 AM: Called to Res (residents) room by CNA (Certified Nursing Assistant) stating that Res. had a large amount of blood on his diaper and around his penis. Catheter bag was full of [NAME] blood,100 cc (cubic centimeters). Blood in catheter tubing. No movement of blood in tubing. Resident A&O (alert and oriented) X 3. Denies pain/discomfort. Abdomen soft & non-distended. Incontinent of a large amount of SF (soft formed) stool. T (temperature) 98.6 p (pulse) 60 R (respirations) 16 B.P, (blood pressure) 90/40 checked X 2. Receives Eliquis 5 mg (milligrams). Call placed to NP (Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-14 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not ensure that sufficient nursing staff was provided to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Surveyors made observations of residents waiting for assistance with delayed call light wait responses. Residents were interviewed and expressed concerns to surveyors that the facility does not have sufficient staff, resulting in delayed call light responses. Surveyor reviewed last 30 days of facility nursing schedules and nurse staff postings. Surveyor noted that the facility did not designate a charge nurse for each tour of duty on each daily nursing schedule. This deficient practice has the potential to affect a pattern of all 43 residents residing in the facility. Findings include: Delayed call light response On 11/11/24 at 11:12 AM, during initial interview, R2 reported they still have trouble getting to the bathroom either before or after meals. R2 reported that no staff is left on the floor to take anyone to the bathroom and call lights don't get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 1 (R16) of 1 resident reviewed for self-administration of medications was assessed prior to staff leaving medications at bedside for a resident. On 11/12/24, at 10:57 AM, R16 was observed to have multiple mediations sitting on her bedside table in a medication cup. R16 was not assessed to self-administer her medications and did not have an order from the facility provider for R16 to self- administer medications. Findings include: R16 is a [AGE] year-old resident who was admitted to the facility on [DATE]. R16's diagnoses include End Stage Renal Disease (ESRD), Diabetes, Cerebrovascular disease, dependence on dialysis, heart failure, dementia, and Transient ischemic attack (TIA). R16's Quarterly MDS (Minimum Data Set) completed on 11/6/24 documents that R16 is independent with eating, oral hygiene, toileting hygiene, rolling left to right, and toilet transferring. R16 was documented as having a BIMS (Brief Interview for Mental Status)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure residents received services in the facility with reasonable accommodation of resident needs of 1 (R7) resident) of 12 sampled residents reviewed for accommodations of needs. *R7's call light was observed to be out of reach of R7. Findings include: R7 was admitted to facility on 08/22/2023 from a hospital with admitting diagnoses of urinary tract infection, Multiple Sclerosis and Quadriplegia. R7's Quarterly Minimum Data Set (MDS) dated [DATE] was reviewed and documented R7 had a Brief Interview for Mental Status score of 15 which would indicate R7 is cognitively intact for daily decision-making skills. On 11/11/2024, surveyor reviewed R7's Care plan/call light. Focus includes, R7 is a high risk for falls r/t Deconditioning, Incontinence, Paralysis Tasks include, be sure R7's call light/pendant is within reach and encourage R7 to use it for assistance as needed. R7 needs prompt response to all requests for assistance. On 11/11/2024, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents the right to formulate an advance directive for 1 of 1 (R22) residents reviewed for advanced directives. R22's code status was not clearly indicated in the medical record. Findings include: R22 admitted to the facility on [DATE] and has diagnoses that include Diabetes Mellitus Type 2 with Chronic Kidney Disease, Atrial Fibrillation, Venous Insufficiency, Depression, Hypothyroidism, Urine Retention, Congestive Heart Failure, Peripheral Vascular Disease, Anemia, Acquired absence of left leg below knee and Atherosclerotic Heart Disease. R22's Annual MDS (Minimum Data Set) dated 8/13/24 documents a BIMS (Brief Interview for Mental Status) score of 14 indicating no cognitive impairment. R22's care plan initiated 7/27/23 documents: Full Code. Interventions: SW (Social Worker) will follow up with resident and family as needed or as requested by resident or family. The Facility Policy and Procedure titled Code Status with a review date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility did not ensure residents' right to personal privacy and confidentiality of his or her personal and medical records for 2 of 2 (R38 and R41) residents reviewed. R38's medication cards and MAR (Medication Administration Record) were left on the medication cart unattended and in open view of residents or visitors. R41's MAR was left on the medication cart unattended and in open view of residents or visitors. The facility Policy and Procedure titled Medication Administration General Guidelines dated May 2018 documents (in part) . Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. B. Administration 2) Medications are administered in accordance with written orders of the prescriber. 16) During administration of medications, the medication cart is kept closed and locked when out of sight of the medication nurse or aide. No medications are kept on top of the cart. The cart must be clearly visible to the personnel administering medications,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not submit for a completion of a Level 2 Pre-admission Screening and Resident Review (PASARR) assessment for 2 (R9 and R38) of 2 residents reviewed for Level 2 PASARR Screens. R9 and R38 did not have a completed Level 2 PASARR screen for residents with mental illness or developmental disability. Findings include: 1.) R9 was admitted to the facility on [DATE] and has a diagnosis that includes Schizoaffective disorder, Bipolar, intellectual disabilities, dementia, and Altered Mental Status (AMS). R9's admission Minimum Data Set (MDS) assessment, dated 10/25/24, documents a Brief Interview of Mental Status (BIMS) score of 0, indicating R9 has severe cognitive impairment. R9's November 2024 Medication Administration Record (MAR) documents: Seroquel 50 mg (milligram). Give one tablet by mouth twice daily for psychosis/schizophrenia. Quetiapine Fumarate 400 mg. Give one tablet by mouth at bedtime for psychosis. Deutetrabenazine ER (extended release) 6 mg. Give one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not complete neurological checks in accordance with policy and procedure for 2 (R25 & R 28) of 2 residents reviewed for unwitnessed falls. *R25 did not receive neurological checks in accordance facility's policy and procedure for 5 unwitnessed falls. *R28 did not receive neurological checks in accordance facility's policy and procedure for an unwitnessed fall. Findings include: Policy and Procedure Surveyor reviewed Facility's Policy and Procedure titled Neurological Observation dated 3/16/17 with a revision date of 6/13/23 documents the following: Licensed Nurse will monitor and record an individuals Neurological status as indicated .Neurological observation is to be done per the following Neurological Check Schedule, unless otherwise specified by a physician's order: 1. At the time of the event, 2. Every (Q) 15 minutes x 4, 3. Q 30 minutes x 4, 4. Q 1 hour x 4, 5. Q 4 hours x 4, 6. Then every shift up to 72 hours. 1.) R25 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents who are continent of bladder and bowel received services and assistance to maintain continence unless his or her clinical condition is or becomes such that continence is not possible to maintain for 1 of 2 (R22) residents reviewed for bowel and bladder. R22 had a decline in bowel continence following admission to the facility. The facility did not comprehensively assess R22's decline and no new interventions were implemented. The facility was not documenting or monitoring R22's bowel movements. Findings include: R22 admitted to the facility on [DATE] and has diagnoses that include Diabetes Mellitus Type 2 with Chronic Kidney Disease, Atrial Fibrillation, Venous Insufficiency, Depression, Hypothyroidism, Urine Retention, Congestive Heart Failure, Peripheral Vascular Disease, Anemia, Acquired absence of left leg below knee and Atherosclerotic Heart Disease. R22 was hospitalized and readmitted several times while residing in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and records review the facility did not ensure 1 (R16) of 1 resident who receive dialysis had physician orders, monitoring, and communication with dialysis facility. R16 was admitted to the facility needing dialysis and did not have physician orders regarding the care and treatment of dialysis. The facility did not monitor R16's dialysis access site daily. There wasn't consistent communication between the facility and the dialysis facility. R16 did not have a comprehensive care plan that addressed dialysis. Findings include: The facility's hemodialysis policy dated 3/20/2018, last reviewed documents: The care for an individual receiving dialysis will be coordinated and communicated between the Skilled Nursing Facility (SNF) staff and the relevant dialysis staff. A. An individual care plan will be developed/revised in the SNF in collaboration with information provided by the relevant dialysis facility. Individual record will reflect up to, and including: 1. Identification of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the Facility did not regularly assess the risk of entrapment and review the risk & benefits for 1 (R5) of 1 Residents observed having bed rails. Examples of bed rails include but are not limited to side rails, bed side rails, safety rails, grab bars and assist bars. R5, who is dependent on staff for mobility, was observed to have a half side rail/grab bar on the right side of the bed and did not have a completed side rail risk assessment since 9/18/2023. R5 was not included in the monthly safety audits of side rails completed by the maintenance department. Findings include: On 11/12/24 at 2:20 PM, Nursing Home Administrator (NHA)-A informed surveyor that the facility does not have a siderail policy. R5 was admitted to the facility on [DATE] with diagnosis that include Chronic Kidney disease, Type 2 Diabetes, Dementia, Stroke history, Encephalopathy and Adult Failure to Thrive. R5's Significant Change Minimum Data Set assessment dated [DATE] documents R5 has a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 1 (R10) of 3 residents reviewed, received medically related social services to attain their highest practicable mental and psychosocial well-being resulting in R10's increased level of depression, anxiety and uncertainty regarding transfer/discharge. Findings include: R10's facility Social Services did not communicate timely with family and R10, nor follow through with R10's expressed desire to leave the facility and transfer/discharge to another facility until Surveyor brought it to the attention of staff. R10 was admitted to the facility on [DATE] with a diagnosis to include depression and anxiety disorder. R10's quarterly MDS (Minimum Date Set) dated 9/11/24, Section C (Cognition) documents a BIMS (Brief Interview for Mental Status) score of 12, on a scale of 0 to 15, indicating that R10 has moderate cognitive impairment. Section E (Behavior) document that R10 does not experience hallucinations or delusions. Section GG (Functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review the facility did not ensure it's medication error rates are not 5 percent or greater. The facility had a medication error rate of 8%. Findings include: The facility Policy and Procedure titled Medication Administration General Guidelines dated May 2018 documents (in part) . .Policy: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Procedures: 4). Five rights - right resident, right drug, right dose, right route and right time are applied for each medication being administered. B. Administration 2) Medications are administered in accordance with written orders of the prescriber. On 11/12/24 at 7:36 AM, Surveyor observed RN (Registered Nurse)-O prepare medications for R38. The following medications were prepared and placed in a plastic medication cup: Vitamin B1 100 mg (milligrams) 1 tablet Acetaminophen 500 mg 1 tablet Atorvastatin 20 mg 1 tablet Potassium Chloride 10 meq (milliequivalents) ER (extended release) 1 tablet (label read -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility did not ensure that drugs and biological's used in the facility were labeled in accordance with currently accepted professional principles, and include the and the expiration date when applicable for 3 of 3 (R9, R41 and R44) residents reviewed. Insulin pens and vials in the medication cart and medication room refrigerator were open and used, but not dated when opened. Findings include: The facility Policy and Procedure titled Vials and Ampules of Injectable Medications dated May 2018 documents (in part) . .Policy: Vials and ampules of injectable medications are used in accordance with the manufacturer's recommendations or the provider pharmacy's directions for storage, uses, and disposal. Procedures: B. Expiration dates: Opening a vial triggers a shortened expiration date that is unique for that product. The date opened and this shortened expiration date are both important to be recorded on multidose vials (on the vial label or an accessory label affixed for that purpose). At a minimum, the date opened must be recorded. The shortened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure Hospice collaboration and communication processes were established to ensure continuity of care between hospice and the facility for 1 of 2 residents (R5) reviewed for hospice care. R5 was being treated for an unstageable coccyx pressure injury and a Deep Tissue Injury (DTI) to R5's right heel. R5 was hospitalized from [DATE] through [DATE] with sepsis related to bilateral parotitis (inflammation and infection of both parotid glands [salivary glands located in front of the ears]). While hospitalized , R5's pressure injuries were both staged as unstageable. R5 was readmitted to the facility on [DATE] on hospice. Facility staff determined that hospice staff would be responsible for assessing and treating R5's pressure injuries. Communication between the facility and hospice staff was not clear. Hospice Nurse, Registered Nurse (RN)-J told Surveyor that RN-J was not aware that RN-J was the only staff member caring for R5's pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon interview and record review, the facility did not ensure it maintained an antibiotic stewardship program for 1 (R7) of 1 residents reviewed receiving an antibiotic prophylactically for clostridium difficile (c-diff). R7 started receiving vancomycin prophylactically for c-diff in April of 2023. The facility infection preventionist (IP)/Director of Nursing (DON)-B was not aware R7 received an antibiotic prophylactically. R7's antibiotic use was not monitored or reviewed during infection prevention and control surveillance and reporting to the facility quality improvement team (QAPI). Findings include: The facility's Policy & Procedure titled: Infection Control, with review date of 09/20/2023 documents: Subject: Antibiotic Stewardship. II. Procedure Leadership-The infection Preventionist (IP) will be identified to support the facility's safe and appropriate use of antibiotics. Accountability: 1. Review infections and monitor antibiotic usage patterns through Quality Assurance Performance Improvement (QAPI) process. 3. Monitor antibiotic resistance patterns and infections. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to report to the State Survey Agency (SA) an allegation of physical abuse for one of two residents (Resident (R) 6) reviewed for abuse out of a total sample of 16. This had the potential to compromise or impede the protection of residents when allegations of abuse were made. Findings include: Review of R6's admission Record, from the electronic medical record (EMR) Profile tab, showed a facility admission date of 05/31/24 with medical diagnoses that included psychosis, intellectual disabilities, type II diabetes, neuropathy, cognitive communication deficit, and major depressive disorder. Review of R6's Progress Note, dated 06/20/24 at 5:41 PM and located under the Progress Notes tab of the EMR, revealed, . Writer was informed by CNA [Certified Nurse Aide] staff a man slapped resident while in the dining room during supper, resident was taken to the room by staff, writer proceeded to go and talk to resident to obtain details as to what happened in the dining room. Resident stated she was given a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to complete a thorough investigation of an allegation of physical abuse for one of two residents (Resident (R) 6) reviewed for abuse out of a total sample of 16. The failure to conduct a thorough investigation had the potential to compromise and/or impede the protection of residents against abuse. Findings include: Review of R6's admission Record, from the electronic medical record (EMR) Profile tab, showed a facility admission date of 05/31/24 with medical diagnoses that included psychosis, intellectual disabilities, type II diabetes, neuropathy, cognitive communication deficit, and major depressive disorder. Review of R6's Progress Note, dated 06/20/24 at 5:41 PM and located under the Progress Notes tab of the EMR, revealed, . Writer was informed by CNA [Certified Nurse Aide] staff a man slapped resident while in the dining room during supper, resident was taken to the room by staff, writer proceeded to go and talk to resident to obtain details as to what happened in the dining room. Resident stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-17 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not ensure a safe, clean, comfortable and homelike environment as evidenced by having a linen shortage in order to properly take care of Residents with the potential to affect all 37 Residents currently residing in the facility. Findings Include: 1. Surveyor requested a policy and procedure for linen distribution within the facility, but no policy was able to be provided by the facility. On 8/7/23 at 8:15 AM, Surveyor observed and approximately counted clean linen located on each of the 4 units located in the facility which included the following: [NAME]- 11 Residents Clean Linen Room-no towels, no washcloths, 2 bath blankets, 3 bed blankets, 1 fitted sheet, 1 flat sheet. 1st basket cart in hallway-1 gown, 2 fitted sheets 2nd basket cart in hallway-5 towels, 2 fitted sheets, 2 washcloths St. [NAME]- 13 Residents Clean Linen Room-1 bath blanket Basket Cart-3 gowns, 4 fitted sheets, 6 washcloths, 4 towels, 3 bath blankets, 5 flat sheets [NAME]- 7 Residents Clean…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-17 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interview, and record review the facility did not did not ensure sufficient nursing staff to answer residents' call lights and provide care in accordance with the plans of care. This had the potential to affect all 37 residents residing in the facility at the time of the Survey. *There were multiple observations during Survey of a lack of nursing staff supervision in the dining room while residents were eating. *Observations of R1 not being assisted with meals. Per Certified Nursing Assistant (CNA)-FF, she assists a resident with meals in their room and also R1 who eats in the dining room. CNA-FF stated it is impossible to be in two places at once. * R1 was observed bringing R1's breakfast tray into R1's room. The CNA stated she would get R1 out of bed before lunch because they were extremely short staffed that morning. R1's care plan indicates R1 was to be in the dining room with supervision for all meals. R1 was left to eat breakfast in bed on the morning of 8/14/23 due to staffing issues. R1 was later observed in the dining room for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-17 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not use the services of a Registered Nurse (RN) for at least 8 consecutive hours a day 7 days a week. This deficient practice had the potential to affect all 37 residents residing in the facility. * On the following weekends there was no RN in the building for 8 consecutive hours: [DATE], [DATE], [DATE], [DATE] & [DATE]; [DATE] & [DATE]; [DATE] & [DATE]; [DATE] & [DATE]; [DATE], [DATE] & [DATE]; [DATE] & [DATE]; [DATE], [DATE], [DATE] & [DATE]; [DATE], [DATE] & [DATE]. Findings include: Surveyor noted the facility's PB & J (Payroll Based Journal) report documented a lack of an RN on duty on weekends including the following dates: [DATE], [DATE], [DATE], [DATE] & [DATE]; [DATE] & [DATE]; [DATE] & [DATE]. Surveyor reviewed the facility's nursing staff schedule for the above dates and noted all of the nurses on duty were Licensed Practical Nurses (LPNs). Surveyor noted the facility had a waiver for the State regulation to have an RN on duty on day shift. Per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not maintain an infection prevention and control program in accordance with professional standards of practice having the potential to affect all 37 residents residing in the facility. *The facility did not have documentation from December 2022 regarding an influenza outbreak and control measures/interventions during the outbreak. *The facility's water management program was not comprehensive and lacked a thorough assessment of risk areas and measures taken to reduce contamination. *Observations of glucometers not being disinfected between uses. *Observations throughout Survey of linen carts not being covered. Findings include: 1. The Facility policy entitled, Infection Prevention and Control Program, dated 6/18/21 documented: Procedure: 1. Prevention and Surveillance the facility will: i. Perform Surveillance and investigate to prevent, to the extent possible, the onset and the spread of infection . iii. Use records of symptom onset or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-17 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility did not have a qualified Infection Preventionist who worked at least part time which had the potential to affect all 39 residents residing in the facility. *The Director of Nursing (DON)-B was serving as the facility's Infection Preventionist and did not have proper credentials. Findings include: On 08/16/23 at 9:09 AM, Surveyor interviewed DON-B. DON-B informed Surveyor she had not completed an infection control certification training program. Per DON-B she had started the CDC (Center for Disease Control) modules numerous times but had never completed them. DON-B stated she does plan on completing the training. DON-B stated she knew she needed an Infection Preventionist who worked at least part time and given her duties as the DON she was not capable of dedicating those hours to infection control. Per DON-B, her goal is to pass off the infection control job, but she had just come into the facility about a month prior and had no one else to do it. No additional information was provided.
- Potential for harm · E2023-08-17 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review, the Facility did not ensure a baseline care plan was developed and implemented within 48 hours of a Resident's admission for 10 (R9, R21, R33, R31, R34, R10, R137, R20, R13, & R1) of 13 Residents. * R9 was originally admitted to the facility on [DATE]. The Facility did not complete the baseline care plan and has a status of in progress. * R21 was admitted to the facility on [DATE]. The Facility did not complete the baseline care plan and has a status of in progress. * R33 was admitted to the facility on [DATE]. The Facility did not have any interventions on the baseline care plan to incorporate R33's needs. * R31 was admitted to the facility on [DATE]. The Facility did not have any interventions on the baseline care plan to incorporate R31's needs. * R34 was admitted to the facility on [DATE]. The Facility did not complete the baseline care plan and has a status of in progress. * R10 was admitted to the facility on [DATE] . The Facility did not have any interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-17 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R21 was admitted to the facility on [DATE]. The physician orders with an order date of 2/23/23 documents Eliquis Oral Tablet 5 MG (Apixaban). Give 1 tablet by mouth two times a day for clot in the lung for 6 Months. Surveyor reviewed R21's comprehensive care plans and noted the following care plans: * Code status initiated 7/4/23. * Alteration in nutrition Initiated 2/7/23 & revised 6/23/23. * Activities 3/24/23 & revised 6/29/23. * ADL (activities daily living) self care performance deficit initiated & revised 12/29/22. * Peripheral Vascular Disease initiated 12/29/22 & revised 3/9/23. * Wishes to rehab, work on getting a prosthesis & eventually go back to SSR ([Name of] Residence) initiated 12/5/22 & revised 7/4/23. * Diabetes Mellitus Initiated 12/29/22 * Actual fall Initiated 12/8/22. * At risk for falls Initiated & revised 12/29/22. * Uses antidepressant medication. Initiated 12/29/22 & revised 7/4/22. * History of mood problem Initiated 12/5/22 & revised 7/4/23. * Pain Initiated & revised 12/29/22. *…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-17 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not ensure 4 (R21, R137, R31, & R1) of 4 Residents reviewed received required assistance with their ADL's (activities daily living). * R21, R137, and R31 did not receive their weekly showers/baths consistently per their plan of care. * R1 did not receive supervision and assistance by staff to eat despite assessments indicating R1 needed assistance. Findings include: 1.) R21 was admitted to the facility on [DATE] with diagnoses which includes below right knee amputation, diabetes mellitus, and depression. The admission Minimum Data Set (MDS) with an assessment reference date of 12/14/22 assesses R21 has having a Brief Interview for Mental Status (BIMS) score of 15 which indicates cognitively intact. R21 is assessed as requiring extensive assistance with two plus person physical assist for bed mobility, is dependent with two plus person physical assist for transfer, does not ambulate and is assessed as not having any bathing. Under interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-17 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure residents received treatment and care in accordance with professional standards of practice for neurological checks after a potential head injury for 3 (R89, R20 and R9) out of 7 residents reviewed for neurological checks and clarification of orders for an orthopedic device for 1 (R288-A) out of 14 residents reviewed for quality of care. *R288-A was observed wearing a CAM boot to the Left Lower Extremity (LLE). There were no orders clarifying when to don or doff the boot and the boot was not care planned. *R89 sustained a fall and did not have neurological checks completed. *R20 sustained a fall and did not have neurological checks completed. *R9 sustained a fall and did not have neurological checks completed. Findings include: 1. R288-A was admitted to the facility on [DATE] and had diagnoses including maxillary fracture, 5th metatarsal fracture, unsteady gait and generalized muscle weakness. R288-A's admission Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure adequate supervision to prevent accidents for 7 (R18, R288-A, R228-B, R20, R9, R89, R137) 7 residents reviewed for accidents. *R18 had multiple falls without thorough investigations and root cause analyses *R288-A had two falls without thorough investigations *R288-B had a fall and there were no new interventions put in place. *R20 had multiple falls, one with a fracture, without thorough investigations and root cause analyses. *R9 had two falls without thorough investigations and root cause analyses *R89 had multiple falls without thorough investigations. *R137 had a fall that was not thoroughly investigated, and care plan not revised. Findings: Facility policy entitled, Falls, last reviewed on 06/24/2022, documented: .2. Procedure of Fall Event and Implementation of Intervention: .b. The care plan will be updated with an identified intervention . 3. Administrative Review a. The Interdisciplinary Team will review Fall Incident report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility did not label medications with open dates, store medications in sanitary conditions, or removed expired medications in accordance with currently accepted professional principles affecting 4 (R9, R91, R7, R3) residents with medications not labeled when open and potentially affecting all residents that take stock medications in the facility. *The first floor medication cart had an expired stock medication. The second floor medication room had expired stock medications. The second floor medication room refrigerator was dirty, damp, and had food commingled with medications. *R9 had hydrocortisone 25 mg suppositories in the medication refrigerator that had expired. *R91 had latanoprost eye drops, timolol eye drops, dorzolamide eye drops, and brimonidine eye drops in the medication refrigerator that were not dated when opened and were not stored in individual bags with pharmacy labels. *R7 was administered fluticasone propionate and salmeterol 115 mcg/21 mcg inhaler. R7's name was illegible on the inhaler. Atropine sulfate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-17 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not ensure 2 of 5 direct staff chosen at random received effective communication training. CNA (Certified Nursing Assistant)-U & LPN (Licensed Practical Nurse)-W did not receive effective communication training. This has the potential to affect 24 Residents who reside on the 2nd floor where CNA-U & LPN-W typically are assigned. Findings include: The Facility Assessment last revised August 11, 2023 under the section staff training/education and competencies documents [Facility Name] provides comprehensive orientation and continuing education to ensure all staff is equipped with the knowledge and skill set to perform the duties assigned to them in a manner respectful of our residents and mission. For training topics includes Communication - effective communications for direct care staff. Effective communications describes a process of dialogue between individuals. The skills include speaking to others in a way they can understand and active listening and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-17 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility did not ensure 5 of 5 Certified Nurse Aides (CNAs)(CNA-R, CNA-S, CNA-T, CNA-U, CNA-V), Licensed Practical Nurse(LPN-W), Housekeeper(HK-X), and Assistant [NAME] (AC-Y) reviewed received behavioral health training to care for Residents diagnosed with mental health illnesses as indicated on the facility assessment. *CNA-R with a date of hire 12/18/13 did not receive Behavioral Health Training. *CNA-S with a date of hire 1/10/23 did not receive Behavioral Health Training. *CNA-T with a date of hire 4/4/23 did not receive Behavioral Health Training. *CNA-U with a date of hire 6/7/23 did not receive Behavioral Health Training. *CNA-V with a date of hire 2/20/18 did not receive Behavioral Health Training. *LPN-W with a date of hire 7/25/22 did not receive Behavioral Health Training. *HK-X with a date of hire 6/18/20 did not receive Behavioral Health Training. *AC-Y with a date of hire 2/20/23 did not receive Behavioral Health Training. This deficient practice has the potential for all staff to lack current knowledge to work with the unique…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not notify a Resident's attending physician when there was an allegation of sexual abuse and of a significant weight loss involving 1 (R20) of 12 Residents reviewed for notification of changes. Findings Include: Surveyor reviewed the facility's policy and procedure for Change of Condition and Provider Notification last reviewed 8/10/23 and notes the following: .l. Policy: Upon individual change of condition, proper assessment and provider notification will occur to provide timely delivery of clinical care. ll. Procedure: 1. Change of Condition a. Change of condition(COC) is a deviation from an individual's baseline in physical, cognitive, behavioral, or functional status. Clinically important means a deviation that, without intervention, may result in complications or death. 3. Notification a. Primary Care Provider (PCP) will be contacted for notification and obtain further orders from provider as necessary. R20 was admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not thoroughly investigate an allegation of abuse to prevent further potential abuse for 1 (R30) of 3 residents with allegations of abuse. *R30 reported an allegation of abuse by a Certified Nursing Assistant and that allegation was not thoroughly investigated by the facility to determine if the allegation was substantiated. No staff statements were obtained, and no determination was made of which staff member was rough with R30 to further the investigation and prevent potential further abuse. Findings: The facility policy and procedure entitled Comprehensive 'Abuse', Neglect, Mistreatment and Misappropriation of Resident Property Program dated 12/1/2022 states: E. INVESTIGATION Abuse Policy Requirements: It is the policy of this facility that reports of abuse are promptly and thoroughly investigated through the organization's QAPI Incident Report and Investigation process. PROCEDURE: The investigation is the process used to try to determine what happened.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not provide proper foot care for 2 of 2 (R20 and R33) Residents. *On admission it is documented that R20 would benefit from seeing the podiatrist, but no referral was made. *R33, who is diabetic had a very long toe nail on the right foot and no timely referral to the podiatrist was completed. Findings include: A facility Services and Performance Standards policy and procedure dated [DATE] documents the following applicable: .Facility Responsibilities -Assign facility contact within 14 days of effective date to coordinate with [name of company] a. the announcement of services to facility Residents and Residents' responsible part b. assistance with enrollment of Residents in services, and c. assist with obtaining orders and other authorizations necessary to commence the services -Authorization Assistance: Facility shall provide [name of company] with assistance in obtaining appropriate consents, authorizations and necessary physician orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not provide services and treatment to restore or improve as much bladder function to the extent possible for 1 (R33) of 1 Residents reviewed for bladder function. R33 was admitted to the facility on [DATE] with an indwelling Foley catheter. The indwelling catheter was removed during an urology appointment on 8/2/23. After the Foley catheter was removed, the Facility did not complete a comprehensive bladder assessment to assist R33 to improve or restore as much bladder function as possible, did not implement a urinary care plan, did not discontinue the catheter care plan and monitoring R33's catheter was not discontinued. Findings include: R33 was admitted to the facility on [DATE] with diagnoses which include urinary retention, blindness both eyes, diabetes mellitus, and hypertension. The indwelling Foley catheter care plan initiated & revised on 5/22/23 has the following interventions: *CATHETER: The resident has 16 FR (french) 10cc (cubic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 2 (R13 and R21) of 2 Residents reviewed for side rails had assessments for the need to use side rails, that consent was obtained for their use prior to installation, risks and benefits were discussed, and that alternatives were attempted prior to installation. *R13 had no current side rail assessment. *R21 had no side rail assessment completed. Findings Include: 1.) R13 was admitted to the facility on [DATE] with diagnoses of Multiple Sclerosis, Type 2 Diabetes Mellitus, Paraplegia, Rheumatoid Arthritis, Agoraphobia with Panic Disorder, and Depression. R13 is currently R13's own person. Surveyor reviewed R13's Quarterly Minimum Data Set (MDS) dated [DATE] which documents that R13 has Brief Interview for Mental Status (BIMS) of 15, indicating R13 is cognitively intact for daily decision making. R13's MDS also documents that R13 requires extensive assistance of 1 for bed mobility, dressing, and toileting. R13's MDS documents R13 has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not identify and seek ways to support Resident's individual needs through the assessment and care planning process, make referrals and obtain needed services from outside entities, and provide and arrange for needed mental and psychosocial services related to difficulty coping with change in condition and loss of meaningful life, and need for emotional support for 1 of 1 Resident's (R20) reviewed for medically related social services. R20 was not provided medical related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being. Findings include: R20 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Dysphagia, Adult Failure to Thrive, Unspecified Dementia, Unspecified Severity without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety, and Cognitive Communication Deficit. R20 has an activated Health Care Power of Attorney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure the monthly pharmacist recommendations were reported to the attending physician, medical director, and the director of nursing and the reported recommendations were acted upon for 2 (R30 and R21) of 5 residents reviewed for unnecessary medications. *R30 had a recommendation from the pharmacist on 8/3/2023 for the physician to provide an appropriate diagnosis for the use of Quetiapine. The facility was unaware of the recommendation until Surveyor brought forth the concern. *R21 had a recommendation from the pharmacist on 1/25/2023 for lab work to be completed. There was no documentation showing the physician was notified of this recommendation and the labs were not drawn. Findings include: 1.) R30 was admitted to the facility on [DATE] with diagnoses of right humerus fracture, compression fracture of the spine, diabetes, anxiety, depression, peripheral vascular disease, and anemia. R30's admission Minimum Data Set (MDS) assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure each Resident's drug regimen was free from unnecessary drugs for 2 (R9 & R21) of 5 Residents reviewed. The Facility did not monitor R9 & R21 for potential negative side effects associated with anticoagulant use. Findings include: 1.) R9 was admitted to the facility on [DATE] with diagnoses which includes congestive heart failure and diabetes mellitus. On 8/14/23 at 3:39 p.m. Surveyor reviewed R9's physician orders and noted an order dated 6/7/23 documents Apixaban Oral Tablet 5 MG (Apixaban) Give 1 tablet by mouth two times a day for NURSE TO ENTER DIAGNOSIS Surveyor noted there is an anticoagulant therapy care plan initiated 1/11/23 which include interventions of Administer anticoagulant medications as ordered by physician. Monitor for side effects and effectiveness q (every) shift. Initiated 1/11/23 and Monitor/document/report PRN (as needed) adverse reactions of anticoagulant therapy: blood tinged or red blood in urine, black tarry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure that 3 (R21, R30, & R13) of 5 Residents were free from unnecessary drugs. * R21 receives Duloxetine HCI delayed release sprinkle 80 mg (milligram) in the morning and Bupropion HCI extended release 150 mg in the morning for depression without consistent side effect monitoring of the antidepressant medications and behavior monitoring. * R30 receives Seroquel without behavior monitoring or negative side effect monitoring and there is no diagnosis for use of the Seroquel. * R13 receives Sertraline HCl Tablet 100 MG without any behavior monitoring. Findings include: The Standard Psychoactive Medication Protocol not dated documents under nursing: Administer medications as ordered. Report changes to Physician. Monitor medication side effects. (Arrhythmia, falls, lethargy, behavior/cognition changes, etc.) Monitor and report labs as indicated. Document target behaviors, interventions and effectiveness. Obtain psych consult as needed. Psychoactive Team to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the Facility did not ensure there was a medication error rate below 5 percent. There were 7 medication errors in 29 opportunities which resulted in a medication error rate of 24.14%. Medication errors were identified for R33, R7 & R17. * R33 received Eliquis 5 mg and Metoprolol Tartrate 25 mg late. * R7's Brimodine Tartrate Solution 0.15%, Atropine Sulfate Solution 1%, Dorzolamide HCI-Timolol Mal Solution 22.3-6.8 mg/ml & Prednisolone Acetate Suspension 1% eye drops were not dated when opened. LPN-P did not wait 5 minutes after administering Atropine Sulfate Solution 1% eye drops before administering Dorzolamide HCI-Timolol Mal Solution 22.3-68 mg/ml eye drops. * R17 received the incorrect dose of Lisinopril. R17 received 5 mg (milligrams). R17 should have received 2.5 mg. Findings include: 1.) On 8/14/23 at 10:03 a.m. Surveyor observed LPN (Licensed Practical Nurse)-P prepare R33's medication which consisted of Amlodipine 10 mg (milligram) one tablet, Tamsulosin 0.4 mg two capsules, Eliquis 5 mg one tablet, Ferrous Sulfate 325 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not obtain laboratory services when ordered by a nurse practitioner for 1 (R137) of 1 residents reviewed for laboratory services. *R137 had a CBC (complete blood count) and CMP (comprehensive metabolic panel) ordered by a nurse practitioner on 1/26/2023. The lab tests were not drawn or reported to the ordering nurse practitioner that the order was not carried out. Findings include: R137 was admitted to the facility on [DATE] with diagnoses of chronic kidney disease, protein-calorie malnutrition, depression, anxiety, anemia, and compression fracture of the spine. R137's admission Minimum Data Set (MDS) assessment dated [DATE] indicated R137 was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 and the facility assessed R137 as needing limited assistance with bed mobility, transfers, dressing, and hygiene. R137 did not have an activated Power of Attorney. R137 was discharged from the facility on 3/8/2023 and was not a resident of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the Facility does not conduct regular inspection of all bed rails as part of a regular maintenance program to identify areas of possible entrapment for 2 (R13 and R21), of 2 Residents observed with side rails/enabler bars up during the survey process. *R13 did not have regular inspection of R13's half side rails for possible entrapment. *R21 did not have regular inspection of R21's enabler bars for possible entrapment. Findings Include: On 8/13/23 at 3:18 PM, Director of Nursing (DON-B) stated there is no policy for side rails or required regular inspection of side rails. 1.) R13 was admitted to the facility on [DATE] with diagnoses of Multiple Sclerosis, Type 2 Diabetes Mellitus, Paraplegia, Rheumatoid Arthritis, Agoraphobia with Panic Disorder, and Depression. R13 is currently R13's own person. Surveyor reviewed R13's Quarterly Minimum Data Set (MDS) dated [DATE] which documents that R13 has Brief Interview for Mental Status (BIMS) of 15, indicating R13 is cognitively intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-08-17 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not notify and resident representatives of a transfer and the reasons for the transfer in writing to include the date, the location to which the resident is being transferred, a statement of the resident's appeal rights including the name, mailing and email address, and telephone number of the entity to which the appeal would be submitted, and information on how to obtain an appeal form, and the name, mailing and email address, and telephone number of the Office of the State Long-Term Care Ombudsman for 3 (R34, R10, and R9) of 3 residents reviewed for hospitalization. *R34 was hospitalized on [DATE] and no transfer notice was provided to R34 and R34's representative. *R10 was hospitalized on [DATE] and no transfer notice was provided to R10 and R10's representative. *R9 was hospitalized on [DATE], 1/16/2023, 1/22/2023, 2/4/2023, and 5/30/2023 and no transfer notice was provided to R9 and R9's representative. Findings: 1. R34 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-08-17 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not notify residents and resident representatives of the duration of the bed-hold policy during which the resident was permitted to return to the facility and the reserve bed payment policy for 3 (R34, R10, and R9) of 3 residents reviewed for hospitalization. *R34 was hospitalized on [DATE] and no bed hold notice was provided to R34 and R34's representative. *R10 was hospitalized on [DATE] and no bed hold notice was provided to R10 and R10's representative. *R9 was hospitalized on [DATE], 1/16/2023, 1/22/2023, 2/4/2023, and 5/30/2023 and no bed hold notice was provided to R9 and R9's representative. Findings: The facility policy and procedure entitled Individual Bed Hold dated 3/8/2023 states: I. Policy: The individual, guardian, and/or individual representative will be informed upon admission and/or hospital/therapeutic leave of their bed hold options at the facility. II. Procedure: A. Upon admission 1. Individual will be informed on bed hold procedure. B.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$343,488 in federal fines across 3 penalties. 3 Medicare payment denials on record.
- $119,850 — penalty dated 2026-03-26
- $19,115 — penalty dated 2026-01-07
- $204,523 — penalty dated 2024-11-14
- Medicare payment denial — starting 2026-04-22 for 21 days
- Medicare payment denial — starting 2026-02-07 for 23 days
- Medicare payment denial — starting 2024-12-24 for 112 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ILLUMINUS — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 4 of 5 | 3.0 | +1.0 vs chain |
| Quality measures | 2 of 5 | 2.2 | -0.2 vs chain |
The other 4 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MARQUARDT VILLAGE INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 01/04/2022 |
| DETTMAN, SCOTT | Individual | CORPORATE DIRECTOR | — | since 01/04/2022 |
| FISCHER, TODD | Individual | CORPORATE DIRECTOR | — | since 01/04/2022 |
| HEROUX, STEVEN | Individual | CORPORATE DIRECTOR | — | since 08/01/2024 |
| KOHLHOFF, KEVIN | Individual | CORPORATE DIRECTOR | — | since 09/01/2023 |
| KONKOL, DENNIS | Individual | CORPORATE DIRECTOR | — | since 10/01/2024 |
| MEIDENBAUER, ROBERT | Individual | CORPORATE DIRECTOR | — | since 01/04/2022 |
| VAN DER LINDEN, KATIE | Individual | CORPORATE DIRECTOR | — | since 01/04/2022 |
| WAGNER, LYNNE | Individual | CORPORATE DIRECTOR | — | since 10/01/2024 |
| MARKS, JULIE | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/09/2025 |
| MAUTHE, MATTHEW | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/04/2022 |
| ILLUMINUS INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/04/2022 |
| LIPKE, TESLA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/16/2025 |
| SIDHU, SARFRAZ | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/02/2021 |
CMS files one row per role, so the 22 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525524. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.