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St Elizabeth Nursing Home

109 S. Atwood Ave., Janesville, WI 53545 · Non profit - Corporation · 43 certified beds · (608) 752-6709 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Oct 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$31,171 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $31,171 in federal fines (most recent 2025-01-08)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1000 Mineral Point Ave · (608) 756-6000 · Call to confirm hours
Pharmacy
21 S Jackson St · (608) 752-7869 · Call to confirm hours
Grocery
56 S Main St · (608) 563-1850 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.0%16.1%15.4%worse
Long-stay residents who lose too much weight7.1%5.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%2.1%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.5%2.7%2.0%worse
Long-stay residents with depressive symptoms0.0%5.7%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.1%3.3%3.3%worse
Long-stay residents whose ability to walk worsened17.9%18.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication16.8%16.9%18.9%better
Long-stay residents given the seasonal flu vaccine89.7%95.0%95.3%typical
Long-stay residents with pressure ulcers3.4%5.0%4.7%better
Long-stay residents with worsening bladder/bowel control32.2%24.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.5%15.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.9%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine59.5%82.2%79.4%worse
Short-stay residents rehospitalized after admission18.1%23.1%22.6%better
Short-stay residents with an outpatient ER visit28.4%15.5%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

43.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 73 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

43.5%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
35.3%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 35.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF43.5%CMS range 30.8–54.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.2–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge35.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge35.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge14.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.6–12.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.42
LPN hours/ resident / day
2.01
Aide hours/ resident / day
2.96
Total nurse hours/ resident / day
0.40
RN hoursweekends
57.8%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 43 beds and averages 40.3 residents a day — about 94% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.96 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.54 hrs/resident/day on weekends vs 3.13 on weekdays — 19% thinner on weekends. RN hours go from 0.58 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2026-04-28)
8
at the previous standard inspection (2025-02-13)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 12 most serious are shown; the remaining 47 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-10-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice when experiencing a change in condition for 2 of 4 sampled residents (R7 and R8). R7 had a change in condition on 6/22/24. R7 has diabetes mellitus type 2. The facility has not completed daily diabetic foot checks, assessed, nor measured R7's diabetic wound, described the wound bed or continuously monitored R7's wound. In addition, R7's provider was not updated. R7 was sent to the hospital on 6/27/24 for osteomyelitis of the right second toe. Subsequently, R7's right second toe was amputated on 6/28/24. R7 developed a new diabetic wound that worsened and became infected with MRSA (Methicillin-Resistant Staphylococcus Aureus), Corynebacterium Striatum, Pseudomonas aeruginosa, and Enterococcus Faecalis; MRSA and Corynebacterium Striatum are life-threatening Multidrug-Resistant Organisms (MDRO). Staff failed to measure and assess R7's wound weekly, failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-01-08 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure an antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use. This affected 1 of 4 sampled residents (R2). On 10/15/24, R2 was seen in the Emergency Department (ED) where he was diagnosed with a Urinary Tract Infection (UTI) that grew greater than 100,000 colonies of Enterobacter cloacae complex and greater than 100,000 colonies of Methicillin Resistant Staphylococcus aureus (MRSA), a multi-drug resistant organism. The facility failed to obtain R2's Urinalysis Culture and Sensitivity (UA C/S) from the hospital to ensure R2 was receiving the appropriate antibiotic. R2 was not receiving the correct antibiotic to effectively treat MRSA. On 10/19/24, R2 began experiencing abdominal pain, exhibiting signs of distress including heaving breathing and groaning, was febrile (running a fever) with an elevated pulse, and experiencing general weakness when he was sent to the ED. Subsequently, R2 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that sufficient nursing staff were provided to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident (R) for 4 of 4 Residents (R14, R16, R30, & R34) and 1 of 1 anonymous resident reviewed for staffing. Surveyors entered the facility on the weekend due to the facility being triggered for low weekend staffing. R14 voiced concerns regarding call lights not answered in a timely manner and the facility does not have enough staff to care for residents. R16 voiced concerns with call light times not being answered for 45 minutes. An anonymous resident voiced concern that she had to wait two and a half hours for someone to get her up in the morning. R30's call light was on for 1 hour and 16 minutes on 4/26/26 before staff answered it. R34 voiced concerns about wait times being too long when using the call light. Evidenced by: The Facility assessment dated [DATE] includes the following: . Resident Level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not follow through with the appropriate steps of the Preadmission Screening and Resident Review (PASRR) process for 1 of 5 residents (R13) reviewed for PASRR screening. R13 did not have a PASRR Level 2 completed. This is evidenced by: Facility policy SNF Admissions, admission Criteria/Requirements revised 2/11/26, states, in part: .Policy: Uniform guidelines will be in place to promote clear expectations around the admission of individuals to the skilled nursing facility (SNF). Procedure: F. Residents diagnosed with serious mental illness or developmental disabilities will be screened prior to admission utilizing Preadmission Screen and Resident Review (PASRR). a. PASRR will contribute to individual's plan of care. b. PASRR level 2 screen may be utilized to determine the facilities' ability to manage the individual need. R13 was admitted to the facility on [DATE] with diagnoses of Neurocognitive disorder with Lewy Bodies (a progressive brain disease that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure that a resident who is unable to carry out activities of daily living (ADLs) receives the necessary services to maintain good nutrition, grooming, personal and oral hygiene for 1 of 14 sampled Residents (R32).R32 was not assisted with toileting between 8:15 AM and 1:53 PM.This is evidenced by:The facility's policy Standard ADL (Activities of Daily Living) Protocol, undated, includes: ADLS: .toileting. Problem: Individual requires assistance with Activities of Daily Living (ADLs). CNA: Toileting every 2 or 3 hours or per individual preference. Provide incontinence care as needed.R32 admitted to the facility on [DATE] with diagnoses including Alzheimer's disease with late onset and vascular dementia.R32's Significant change is status assessment MDS (Minimum Data Set), dated 2/20/26, has a BIMS (Brief Interview for Mental Status) score of 00, indicating R32 has severe cognitive impairment.R32's comprehensive care plan, printed 4/27/26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that residents with an indwelling catheter received the appropriate care and services to prevent infections or complications for 2 of 2 residents (R5, R8) reviewed for catheters.Surveyors observed R5's indwelling urinary catheter to be resting in direct contact with the floor.Surveyors observed R8's indwelling urinary catheter to be resting in direct contact with the floor.This is evidenced by:Facility policy, titled Standard Indwelling Catheter Protocol, undated, states in part: Problem: Individual has indwelling catheter. Goal: Patency will be maintained and risk of infection will be minimized.CNA:.Keep drainage bag below level of bladder and off floor; tubing free of kinks, twists, or pressure.Example 1: R5 initially admitted to the facility on [DATE] with diagnoses that include, in part: neuromuscular dysfunction of bladder (nerve damage which interrupts signals between nervous system and bladder function), benign prosthetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain acceptable parameters of nutritional status and consult with the residents Physician on this for 1 of 3 residents (R3) reviewed for nutrition. R3 had a severe weight loss of 9.94% in 3 weeks. The facility did not notify the physician. The facility did not put interventions in place. Evidenced by:The facility policy entitled Nutrition at Risk, dated 11/30/06, states, in part: . Policy: Will provide services for nutritionally at-risk residents.Purpose: To ensure that these situations are addressed promptly and adequately.When a resident is determined to be at risk nutritionally, dining and nursing personnel will address the problem by assessment, diagnosis, care plan, implementation of action, and evaluation of the action in the respective discipline progress notes.1. Weight. C. 1. Abnormal fluctuation in weight would indicate nutritional risk. Interval Significant Loss 1 month 5% 3 months 7.5% 6 months 10% .3. Interventions A.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure that residents who need respiratory care are provided such care consistent with professional standards of practice for 2 of 3 residents (R34, R15) reviewed for oxygen.R34 did not have oxygen tubing dated or changed on a regular basis and did not have a sign on his door indicating oxygen was in use.R15 did not have oxygen tubing dated or changed on a regular basis.This is evidenced by:Facility policy, titled Safe Use of Oxygen, reviewed 2/11/26, states, in part: Policy: Entity will provide individuals who are in need of oxygen safe storage, use, and transportation in regulated health care settings. Procedure: A. Storage: .iv. Oxygen In Use signage will be posted in a prominent location.The facility did not provide any additional oxygen tubing/use policies.Example 1: R34 admitted to the facility on [DATE] with diagnoses that include, in part: acute respiratory failure with hypoxia (severe shortness of breath with low blood oxygen),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 2 residents (R5) reviewed for hand hygiene while performing perineal (cleansing of the genital area) and catheter care (cleansing of the catheter tubing).CNA H (Certified Nursing Assistant) had a breach in infection control when performing perineal and catheter care.This is evidenced by:Facility policy, titled Hand Hygiene, reviewed on 5/8/25, states in part: Policy: The organization will promote clean hands as the single most important factor in preventing the spread of pathogens, antibiotic resistance, and incidence of infections. Procedure: A. Specific Indications for Hand Hygiene: 1. Immediately before touching a patient. 3. Before moving from work on a soiled body site to a clean body cite on the same patient. 4. After touching a patient or the patient's immediate environment. 5. After…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that each resident is offered a pneumococcal immunization, unless the immunization is medically contraindicated, or the resident has already been immunized, for 1 of 5 residents (R13) reviewed for immunizations. R13 was not offered the pneumococcal vaccination.This is evidenced by:Facility policy, titled Individual Immunizations, reviewed on 8/29/25, states in part: Policy: Prophylactic immunizations will be offered to individuals to promote the absence of Health Care Acquired Infections. Procedure: 1. Immunization: a. Upon admission, the organization will verify the individual's immunization status, update Primary Care Provider (PCP) as indicated, and administer immunizations as ordered. b. Individual will be offered immunizations based upon the Center for Disease Control (CDC). 3. Documentation: a. Immunization consent or refusal shall be documented within the Electronic Medical Record.According to CDC guidelines, routine pneumococcal vaccine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility did not ensure each resident had a safe, clean, comfortable, and homelike environment or ensure housekeeping provided necessary services to maintain a sanitary, orderly, and comfortable area for 4 of 4 bathrooms affecting 7 residents (R4, R5, R6, R7, R8, R9, R10) reviewed for cleanly environment.R4 and R5's shared bathroom had a strong urine odor. There was dried urine and feces on the toilet chair (a device that sits over a toilet to provide extra support when using an existing toilet) and rim of the toilet. There was dried urine on the floor.R6's bathroom had feces on the toilet chair and rim of the toilet and the inside walls of the toilet.R7 and R8's shared bathroom had a strong urine odor. There was dried urine on the floor. There was feces on the back of the toilet chair. There was urine and toilet paper in the toilet.R9 and R10's shared bathroom had a strong urine odor. There was urine and toilet paper in the toilet. There was dried urine on the floor. The toilet paper on the floor was saturated with urine and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This has the potential to affect 33 of 33 residents residing in the facility. The facility's Water Management Plan team members were not aware of their role nor were control measures being executed and documented. The facility had no infection control rates calculated for the past year. The facilities COVID-19 and Pneumococcal vaccine protocol does not contain the newest Centers for Disease Control and Prevention (CDC) guidance. The facility has two policies and procedures that were not reviewed annually. This is evidenced by: The facility's Policy and Procedure titled Water Management Program (Legionella) dated 12/13/23 documents in part: .A. Water Management Team i. Entity's Water Management Program is overseen by the Water Management Team.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · D2025-02-13 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents advance directive was signed by resident or resident representative for 1 of 3 (R18) reviewed for advanced directives. The code status preference form for R18 was not completed when she went from Do Not Resuscitate (DNR) to wanting Cardiopulmonary Resuscitation (CPR). Findings include The facility's code status policy states, in part: *If an individual wishes to be a full code, the individual's wishes will be maintained within the medical record *Staff will identify an individual's code status by documentation within the medical record *The individual's medical record will be the primary reference in case of an emergency to verify code status. The facility commonly uses a Resident CPR Preference Form to indicate the resident's choice between 1) No--I do NOT want cardiopulmonary resuscitation attempts or 2) YES--I want cardiopulmonary resuscitation attempts. This form is then signed by the resident or their representative. R18 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a comprehensive person-centered care plan included a sleep assessment and sleep monitoring/tracking to meet the resident's medical, nursing, and mental and psychosocial needs for 3 of 6 residents (R8, R15, and R30) reviewed for unnecessary medications. R8 is receiving Melatonin for sleep and did not have a sleep assessment or sleep tracking. R15 is receiving Melatonin for sleep and did not have a sleep assessment or sleep tracking. R30 is receiving Melatonin for sleep and did not have a sleep assessment or sleep tracking. This is evidenced by: Example 1 R8 was admitted to the facility on [DATE] with diagnoses that include, in part: depression, unspecified (medical condition characterized by low mood, loss of interest or pleasure in activities, and other symptoms that interfere with daily functioning); insomnia, unspecified (a sleep disorder characterized by difficulty falling or staying asleep, resulting in poor sleep quality and daytime…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not ensure that the resident environment remains as free of accident and hazards as possible for 1 of 1 sampled residents (R8). Surveyor observed R8's motorized wheelchair (Motorized Assistive Devices) being charged in her room. Staff state the wheelchair should be charged in the Beauty Shop. Evidenced by The facility policy, Motorized Assistive Device, reviewed 11/8/23, documents, in part, as follows: Policy: Individuals identified to use motorized assistive devices to reach the highest level of independent mobility will demonstrate safe and proper use of the equipment. Battery Storage: Batteries must be charged in a non-resident approved area. On 2/11/25 at 12:00 PM, Surveyor observed R8's motorized wheelchair battery plugged in and charging in her room next to R8's bed where R8 was sleeping. On 2/11/25 at 12:05 PM, Surveyor asked NHA A (Nursing Home Administrator) to come to R8's room. Surveyor asked NHA A, is it acceptable to charge R8's motorized wheelchair in her room. NHA A stated, no, all wheelchairs are to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff did not adequately assess and treat pain and provide necessary care and services to attain or maintain the highest practicable physical well-being for 1 of 2 residents (R6) reviewed for pain management. The facility failed to provide R6 with his scheduled pain patch and effectively manage his pain causing him to miss two physical therapy sessions. The facility also failed to assess the resident's pain goal and complete a comprehensive care plan to include his pain goal and non-pharmacological interventions. This is evidenced by: The facility policy entitled, Pain, dated 8/10/23, states, in part: Policy: Nursing staff will identify appropriate treatment and services for each individual's pain management .2. Care Planning a. Staff will manage an individual-centered interdisciplinary care plan and implement interventions/approaches to pain management including non-pharmacological interventions . 4. Notification. a. The medical provider will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide pharmaceutical services including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident (R) for 1 of 1 residents (R6). R6 did not receive his ordered Lidocaine (Numbing medication used for pain control) on 1/21/25, 1/22/25, 1/23/25, 1/24/25, 2/6/25, 2/7/25, and 2/10/25 due to the medication not being available. This is evidenced by: The facility policy entitled, Medication Administration-General Guidelines, dated 12/2019, states, in part, . B. Administration . 2) Medications are administered in accordance with written orders of the prescriber . D. Documentation (including electronic) . 6) If a dose of regularly scheduled medication is withheld, refused, not available, or given at a time other than the scheduled time . If electronic MAR (medication administration record) is used, documentation of the unadministered dose is done as instructed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents (R) receiving psychotropic medication were free from unnecessary medications for 2 of 5 residents (R16 and R22) reviewed for unnecessary medications. R16 receives psychotropic medications. R16 does not have a care plan with targeted behaviors or behavior tracking for the anti-anxiety or antidepressant medications. R16 was receiving an as needed (PRN) anti-anxiety medication beyond 14 days without physician follow up. R22 receives psychotropic medication. R22 did not have an Abnormal Involuntary Movement Scale (AIMS; screening to identify abnormal movements which can develop as a side effect of antipsychotic medication use). Findings include: The facility's Standard Psychoactive Medications Protocol, undated, states, in part: .Goal: Individual will have minimized side effects of psychotropic drug use. MAA (medication assistant): .document target behaviors and report changes to licensed nurse.Nursing: .document target behaviors,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure the COVID-19 Vaccine policy and procedure was up-to-date and implemented for 2 of 5 (R22 and R11) residents reviewed. R22 and R11 did not have, nor were they offered the 2024-2025 COVID-19 Vaccine. This is evidenced by: The facility's Policy and Procedure titled Individual Immunizations dated 12/5/24 documents in part: .1. Immunization a. Upon admission, the organization will verify the individual's immunization status, update Primary Care Provider (PCP) as indicated, and administer immunizations as ordered, b. Individual will be offered immunization based upon the Center for Disease Control (CDC) recommendations and guidelines and as prescribed by their PCP . The facility provided the following: The CDC's Recommendation Adult Immunization Schedule United States 2024 dated 11/16/23 documents, in part: .COVID-19 vaccination .2023-2024 Formula . It is important to note the facility's current recommendations are not up to date as they are for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to immediately consult with a physician when needing to alter treatment for 1 of 3 (R3) residents reviewed for physician notification. R3 had four instances of hypotension (low blood pressure) from November 2024 to January 2025. The facility did not call the on-call physician to report R3's hypotension to allow for an alteration of treatment if the physician deemed it necessary. This is evidenced by: The facility policy titled Change of Condition and Provider Notification with a review date of 8/10/23 states in part; a change of condition (COC) is a deviation from an individuals baseline .a licensed nurse is involved in the assessment process and contributes to the collection of the data base, the planning of interventions and evaluation of the individuals response to the COC .The primary care provider will be contacted for notification and to obtain further orders from the provider as necessary. According to American Medical Directors Acute Change of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet professional standards of quality for 1 of 3 Residents (R3) reviewed for weights. R3 has a history of Congestive Heart Failure (Failure of the heart to adequately pump blood, causing fluid to back up into the lungs) and had no physician order for weights, and was not weighed for months at a time. This is evidenced by: The facility policy, entitled, Weighing Individuals, dated 6/13/23, states, in part: Policy: Individuals are weighed according to orders. Procedure: A. Weights are obtained per order and reviewed: 1. On admission/readmission, 2. Weekly for the first four weeks, 3. Monthly. B. Weights are documented and reviewed with previous weights for any changes. C. The Provider is updated with weights as ordered or indicated . R3 was admitted to the facility on [DATE] with diagnoses that include, in part: Chronic Obstructive Pulmonary Disease (Chronic lung disease that progressively obstructs the resident's ability to breathe), Congestive Heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure drugs and biologicals used in the facility were labeled in accordance with current accepted professional principles for 1 of 1 residents (R2) reviewed for insulin administration. Surveyor observed Medication Technician Med Tech E (Medication Technician) administer Humalog (Lispro) to R2 from a vial with no resident name indicated. This is evidenced by: The facility policy, Medication Administration, effective May 2018, documents, in part, as follows: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so. Personnel authorized to administer medications do so only after they have been properly oriented to he facility's medication distribution system (procurement, storage, handling, and administration.) Five Rights: Right resident, right drug, right dose, right route and right time, are applied for each medication being administered. A triple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-17 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that sufficient nursing staff was provided to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This has the potential to affect all 38 residents residing at the facility. Residents (R6 and R11) expressed long call light wait times due to not having enough staff. Staff voiced concerns with not being able to get tasks done due to not having enough staff per shift. Facility Scheduler indicated previous Administration directed Scheduler K to follow a grid that shows staff per resident ratio per shift. The grid does not take into consideration the acuity of the facility's resident population. The grid is currently being used to determine how to staff the facility. Evidenced by: The facility assessment titled Facility Wide Resource Assessment dated 12/22, states, in part: .Introduction: The Facility Wide Resource Assessment is required by the nursing home requirements of participation to identify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-17 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not conduct and document an up-to-date facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. The facility did not review and update that assessment, as necessary, and at least annually. The lack of assessment has the potential to affect all 38 residents. The facility's Facility Assessment has not been updated annually and/or as necessary. Facility assessment dated 12/22, does not address current resident population at facility and resources/education needed for facility to appropriately care for resident population. Evidenced by: The facility document, Facility Wide Resource Assessment, dated 12/22, states in part; .The facility wide resource assessment is required by the nursing home requirements of participation to identify and analyze the facility's resident population and identify the personnel, physical plant, environmental and emergency response resources needed to competently care for the residents during day-to-day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-17 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not ensure that 4 of 4 sampled residents (R7, R8, R1, and R15) received treatment and care in accordance with professional standards of practice for foot care. The facility failed to ensure daily diabetic foot checks were completed for R7, R8, R1, and R15. As evidenced by: The facility policy Standard Diabetes Mellitus Protocol, undated, indicates in part as follows: Problem: Patient has potential for fluctuating blood sugar and/or complications of diabetes mellitus.Complete daily foot checks. Example 1 R7 was admitted to the facility on [DATE] with diagnoses including, but not limited to, diabetes mellitus type 2, neuropathy, BKA (Below the Knee) amputation to LLE (left lower extremity) (12/16/22), toe amputation to right foot (7/28/21), peripheral arterial disease, phantom limb pain, history of MRSA (Methicillin-Resistant Staphylococcus Aureus) (unclear source), and Chronic Kidney Disease Stage 3b. Surveyor reviewed R7's medical record and current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that in response to allegations of abuse, neglect, exploitation, or mistreatment, all alleged violations were thoroughly investigated for 1 of 15 residents (R2) reviewed for abuse. On 8/2/24, the facility became aware of an allegation of abuse by a Certified Nursing Assistant to a resident and did not conduct a thorough investigation. Findings include. The facility's policy titled, Abuse, Neglect, Mistreatment and Misappropriation of Resident Property states, Investigation of abuse: When an incident or suspected incident of abuse is reported, the Executive or designee will investigate the incident with the assistance of appropriate personnel. The investigation will include i.) Who was involved ii.) Residents' statements, iii.) Resident's roommate statements (if applicable), iv.) Involved staff and witness statements of events . Additionally, the policy goes on to state, It is the policy of this facility that the resident(s) will be protected from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that a resident who enters the facility with an indwelling catheter receives appropriate treatment and services for 3 of 3 residents reviewed for indwelling catheters (R1, R11, and R14.) R1 has an indwelling urinary catheter, and his urine output is not being monitored. Additionally, R1 has a physician order for monthly catheter changes, which is not current standard of practice. R11 has an indwelling urinary catheter, and her urine output is not being monitored. Additionally, R11 has a physician order for monthly catheter changes, which is not current standard of practice. R14 has an indwelling urinary catheter and has active orders for two different sizes of foley catheter. This is evidenced by: Facility policy titled Bowel and Bladder - Catheter Care, dated 6/24/22, states in part: Policy: Nursing staff will assess catheter use to promote proper care. Procedure: A. Upon admission or Insertion of Catheter . 2. Obtain Physician's Order including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 3 (R11, R10, and R12) of 5 residents reviewed for receiving a psychotropic medication were free from unnecessary drugs. R11 receives Quetiapine, an antipsychotic medication, for agitation/anxiety. R10 receives Citalopram (antidepressant) and was receiving Haldol (antipsychotic) and the physician orders do not indicate which diagnoses are associated with these medications. R12 receives Quetiapine, an antipsychotic medication, for dementing illness with behaviors. This is evidenced by: The facility policy titled, Medication Monitoring and Management, with an effective date of May 2018, indicates, in part: .Procedures: A.5) When a resident receives a new medication, the medication order is evaluated for the following: .b. A written diagnosis, an indication, and/or documented objective findings support each medication Example 1 R11 was admitted to the facility on [DATE] with diagnoses including breast cancer, multiple sclerosis, bipolar disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure residents are free of significant medication errors for 3 of 7 total sampled residents (R1, R9, and R13). R9 did not receive a dose of her Apixaban (blood thinner) on 9/7/24 at 8:00 PM. R13 did not receive 2 doses of her Insulin Glargine (Long-Acting Insulin) on 9/20/24 and 9/22/24 at 8:00 PM. R1 did not receive scheduled doses of insulin and had an anticoagulant held and not given without a valid signed physician's order, nor was the doctor notified of these medication errors. Example 1 R9 admitted to the facility on [DATE] with diagnoses that include, in part: Nontraumatic subarachnoid hemorrhage from unspecified intracranial artery, Acute embolism and thrombosis of inferior vena cava, dysphagia (difficulty swallowing) . R9's September 2024 Medication Administration Record (MAR) indicates, in part: Apixaban Oral Tablet 2.5mg - Give 2 tablet via G-Tube two times a day for antiplatelet. Start date: 9/7/24. R9's 9/7/24 8:00 PM dose has documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-17 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility did not ensure a Registered Nurse (RN) worked for 8 consecutive hours in a day, 7 days a week. This has the potential to affect all 32 residents (R) residing within the facility. On Saturday July 6, 2024, and Sunday July 7, 2024, the facility did not have an RN in the building 8 consecutive hours. On 6/17/24 at approximately 4:00 PM, after reviewing the facility provided schedules, surveyor interviewed ADON C (Assistant Director of Nursing) regarding RN (Registered Nurse) coverage. Surveyor requested ADON C review the schedules and indicate which nursing staff listed were RNs. Nursing staff listed for Saturday July 6, 2024 and Sunday July 7, 2024 schedules were not noted to be RNs. ADON C indicated there is not always a Registered Nurse in the facility on weekends for 8 consecutive hours.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-17 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide social service assistance for 4 (R2, R5, R3, and R4) of 4 residents reviewed for social services. R2, R5, R3, and R4 were not assisted with their care conference meetings. The facility indicated they went several months without a social worker. The facility failed to support all residents in having care conference meetings at least quarterly to ensure person centered care and goals were priority while residing at facility. Evidenced by: The facility policy titled, Individual Advance Care Planning, dated 2/21/24, states, in part; .Individual, guardian and/or their individual representative will be provided the opportunity to discuss advance care planning with appropriate interdisciplinary team members and providers .B. Upon admission/re-admission, change in condition, and at Care Conferences: 1. Advance Care Planning will be discussed and/or verified 2. The resources available in the skilled nursing facility to treat symptoms and conditions will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Example 2 On 7/17/24 at 9:41 AM, Surveyor interviewed R4. Surveyor asked R4 if medications are given to her or if they are left at her bedside. R4 stated staff generally bring her medications into her room and leave them on her bedside table. R4 stated, I am usually somewhere between sleep and awake when they come in. I don't like when they hover over me, so they leave the medications on the bedside table, and I take them within the hour. Surveyor asked R4 if the facility had performed an assessment for safe medication administration. R4 stated she did not recall an assessment. Surveyor reviewed R4's care plan, orders, and MAR/TAR (Medication Administration Record/Treatment Administration Record). R4's documentation does not have any notation indicating that R4 can safely self-administer medications. On 7/17/24 at 2:28 PM, Surveyor interviewed DON B (Director of Nursing). DON B stated that R4 does not have a self-administration of medication assessment. DON B stated that medications should not be left at R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that in response to allegations of abuse, neglect, exploitation, or mistreatment all alleged violations were thoroughly investigated, and that steps were taken to prevent further potential abuse for 2 of 3 residents (R4 and R6) reviewed for abuse. On 6/23/24, the facility became aware of an alleged violation of abuse between R4 and R6 and did not conduct an investigation. Evidenced by: The Facility policy entitled, Abuse, Neglect, Mistreatment and Misappropriation of Resident Property dated 11/8/2023, states in part; Procedure: *Individuals will be protected from abuse, neglect, and harm while they are residing at the facility *No abuse or harm of any type will be tolerated. *Individuals and staff will be monitored for Protection .The facility will follow the attached Comprehensive Abuse, Neglect, Mistreatment and Misappropriation of Resident Property Program to comply with the seven-step approach to abuse and neglect detection and prevention. R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement a discharge planning process that included preparation for discharge, ensuring discharge needs are identified and incorporated into a discharge planning care plan for 1 (R2) of 3 reviewed out of a total sample of 5 residents. Facility staff knew R2 had a plan to discharge home however, the facility was not discussing R2's discharge plan with R2. On 6/15/24 R2 decided to discharge home without a safe discharge plan in place. The facility was aware of R2's desire to return home but was not working on a safe discharge plan. Evidenced by The facility policy titled, Individual Transfer and Discharge, dated 2/21/24, states, in part; .The interdisciplinary Team will facilitate successful individual transfer and/or discharge, while complying with applicable regulations . R2 was admitted to the facility on [DATE] with a diagnoses including alcohol polyneuropathy, hypertension, insomnia, restless leg syndrome, depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not ensure that residents who are unable to carry out activities of daily living receive the necessary services to maintain good personal hygiene. R4 did not receive a shower between 7/5/24 and 7/17/24. Evidenced by: Surveyors requested a policy related to ADL (Activities of Daily Living)/Showers and no further information was provided by the facility. R4 was admitted to facility on 9/7/23, with diagnoses that include, in part: need for assistance with personal care, morbid obesity due to excess calories, anemia (not enough oxygen in the blood which can cause tiredness, weakness, and shortness of breath), depression, urinary incontinence (inability to control bladder function), muscle weakness, and difficulty in walking. R4's Minimum Data Set (MDS), with target date of 6/21/24, indicates R4 has a BIMS (Brief Interview of Mental Status) of 13, indicating resident is cognitively intact. R4's Care Plan indicates: Focus- R4 has an ADL self-care performance deficit r/t (related to) weakness, morbid obesity, anemia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility has not established an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 1 residents (R1). R1 was admitted to the facility with a diagnoses of C. diff (Clostridium difficile) infection and isolation precautions were not implemented per current standards of practice. This is Evidenced by: The facility policy, Outbreak and Isolation Procedures, with a review date of 9/20/23, indicates, in part: .3. Isolation precautions are encouraged for individuals and/or staff for any contagious element according to the CDC (Centers for Disease Control) guidelines . According to the CDC website (https://www.cdc.gov/c-diff/hcp/clinical-overview/index.html) C. Diff: Facts for Clinicians, Treatment and Recovery: .Isolate patients with possible C. diff immediately, even if you only suspect CDI (C. diff Infection) .If CDI is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to notify the physician when 1 of 3 sampled residents reviewed discharge (R1), left the facility against medical advice (AMA). Findings included: A facility policy titled, Individual Discharge, with a review date of 08/10/2023, revealed, B. Discharges Against Medical Advice 1. Staff to complete Discharge Against Medical Advice (AMA) assessment. Per the policy, 3. Staff to notify Physician, Adult Protective Services (APS), Activated Power of Attorney for Health Care agent, or Guardian, as indicated. R1 was admitted to the facilty on 05/07/24. A discharge Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/12/24, revealed R1 discharged from the facility on 05/12/2024. R1's Progress Note, dated 05/12/24 at 1:30 PM, revealed Resident #1 left the facility AMA with a family member. R1's Progress Notes for the timeframe 05/07/24 to 05/12/24, revealed no evidence to indicate the physician was notified. During an interview on 06/21/24 at 11:24 AM, the Executive Director stated the physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, document review, and facility policy review, the facility failed to timely report an allegation of misappropriation for 1 of 7 (R1) sampled residents reviewed for abuse. Findings include: A facility policy titled, Comprehensive Abuse, Neglect, Mistreatment and Misappropriation of Resident Property Program with a review date of 11/08/2023, indicated, It is the policy of this facility that abuse allegations are reported per Federal and State Law. The facility will ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the Executive Director of the facility and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-21 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to arrange home health services for 1 of 5 sampled residents reviewed for discharge (R55). Findings included: A facility policy titled, Individual Transfer and Discharge, reviewed on 02/21/24, revealed, I. Policy: The Interdisciplinary Team will facilitate successful individual transfer and/or discharge while, while complying with applicable regulation. The policy specified, F. Records 1. Upon transfer or discharge of an individual, the appropriate documents shall be prepared and provided to the facility admitting the individual. An admission Record revealed the facility admitted R55 on 12/21/23. According to the admission Record, the resident had a medical history that included diagnoses of orthopedic aftercare following surgical amputation, acute right ankle and foot osteomyelitis, acquired absence of other right and left toes, and peripheral vascular disease. The admission Record revealed R55 discharged home with home health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-30 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility does not have a system for preventing, identifying, reporting, investigating, and controlling infections and communicable disease for all residents. This has the potential to affect the census of 31 residents. The facility does not have a staff call-in process to ensure appropriate signs and symptoms (S/Sx) of illness are known, length of time off is adequate, and that staff are testing for COVID when they have S/Sx that may be indicative of COVID. Resident surveillance does not include S/Sx and symptom onset dates. The facility only tracks residents that are being treated with antibiotics. Facility was unable to provide McGeers documentation to show criteria was met for antibiotic use. Facility does not have infection control rates for the past year. The facility has little to no information for COVID outbreaks in December 2023 and January 2024. Return to work (RTW) dates are incorrect and staff were returning to work too soon. Facility could not provide testing for residents and staff for outbreak in December 2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews, the facility did not ensure each resident had a safe, clean, comfortable, and homelike environment or ensure housekeeping provided necessary services to maintain a sanitary, orderly, and comfortable area for 4 of 18 sampled residents (R20, R13, R29, and R22) and 1 of 3 supplemental residents (R35). R20, R13, R35, R29, and R22 voiced concerns related to facility cleanliness. Surveyor observed dust to be gathered in corners, under heat registers, under beds, along baseboards, and along floor transition strips in the facility hallways, resident rooms, and the dining area. Surveyors observed dried spills and stains on the floor and overflowing waste baskets. Facility staff voiced concerns related to not having enough housekeeping staff to complete daily cleaning and deep cleaning. Evidenced by: Facility admission Packet indicates the following services and supplies are included in the Basic Rate- Housekeeping, linens, and personal laundry. The facility did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not have a system in place to ensure there was at least one licensed staff member available 24 hours a day, seven days a week who could immediately initiate cardiopulmonary resuscitation (CPR) to any resident requiring such care prior to the arrival of emergency medical personnel in accordance with related Physicians Orders and the resident's advance directives for 13 of 31 (R) residents residing in the facility. The facility failed to provide licensed staff on two partial shifts who could immediately initiate CPR to any resident whose advanced directive indicated they desired to be a full code. The facility failed to have a process in place or a tracking system to ensure employees are current and up to date on their CPR certifications. Evidenced by: Per CMS S & C 14-01, nursing homes must have staff certified in CPR on duty every shift. These individuals must provide CPR for any resident who becomes pulseless and non-breathing. unless: (1) the resident has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure the facility crash cart was checked by facility staff to ensure appropriate basic life support (BLS) could be provided to any resident requiring such care prior to arrival of emergency medical personnel in accordance with related Physicians Orders and the resident's advance directives for 13 of 31 (R) residents residing in the facility. Facility did not ensure to follow standards of practice for wound care for 1 of 2 Residents reviewed for wounds out of a total sample of 18 Residents (R4). The facility did not ensure the necessary supplies and equipment were readily available for residents of the facility who have chosen to receive basic life support if needed. The facility did not complete R4's wound care treatments per physician orders. The facility did not complete R4's Skin assessments per physician orders. R4 was observed during wound care, where the Registered Nurse (RN) did not consistently follow correct infection control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to send and receive mail, and to receive letters, packages and other materials delivered to the facility for the resident through a means other than a postal service for 1 Resident (R17) reviewed of a total sample of 18 Residents. R17 voiced concerns of his Amazon packages being opened prior to being delivered to his room. This is evidenced by: The facility policy titled, Exhibit E Resident Rights, undated, states in part, 1. Dignified Existence; Communication and Access. Resident has a right to a dignified existence, self-determination, communication with and access to persons and services inside and outside Facility. A resident of Facility has the right to private and unrestricted communications with Resident's family, physician, attorney, and any other person, unless medically contra-indicated as documented by Resident's physician in Resident's medical record, except that communications with public officials or with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility did not ensure prompt resolution of all grievances for 1 of 18 sampled residents (R4) and 1 of 1 supplemental residents (R35) reviewed for grievances. Resident Representative L indicated she has brought forth concerns regarding R35's care and treatment and has not received any follow up. Facility staff voiced being aware of Resident Representative L's concerns regarding R35 and did not follow the facility's grievance process. R4 voiced concern of calling the police due to the call light not being answered and having to be incontinent in her bed. R4 voiced concern of being left on the bed pan and forgotten about to staff. Evidenced by: Facility policy, entitled Grievance, last reviewed 3/8/23, includes: . Individual, Guardian, and/or Individual Representative will be informed of the process to file a grievance or complaint and the facility's process to make prompt efforts to resolving grievances . the facility fosters an environment of direct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility did not ensure their abuse policy was implemented for 1 of 8 (CNA I) (Certified Nursing Assistant) employees reviewed for caregiver background checks. Findings include: The Facility's policy titled Comprehensive Abuse, Neglect, Mistreatment and Misappropriation of Resident Property Program with a review date of 11/08/2023, documents, each individual will be free from abuse, neglect, and misappropriation of property, abuse. It is the policy of this facility to screen employees and volunteers prior to working with residents. Screening components include verification of references, certification and verification of license and criminal background check.A criminal background check will be conducted on all prospective employees as provided by the facility's policy on criminal background checks. A significant finding on the background check will result in denied employment consistent with the criminal background check policy in accordance with State and Federal Regulation. The facility's policy titled Caregiver Background Checks, with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Residents (R) receive care, consistent with professional standards of practice to promote healing, prevent infection, and prevent new ulcers from developing for 2 of 4 Residents reviewed for Pressure Injuries out of a total sample of 18 Residents (R4, and R9). The facility did not follow R4's physician orders for wound care treatment. The facility did not follow R9's physician orders for wound care treatment. This is evidenced by: The facility policy entitled Pressure Injury Prevention and Managing Skin Integrity, Review date of 8/10/23, states in part: . I. Policy: Prevention measures are put in place to reduce the occurrence of pressure injuries . II . 2. Identify Interventions and Care Plan a. Identify Interventions i. The care and intervention for any identified skin breakdown or wound is intended to prevent any further advancement of the wound or additional skin breakdown. 1. There will be collaboration with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure the environment remained free of hazards for 2 of 2 Residents (R35 and R29) who smoke, out of a total sample of 4 Residents. NHA A (Nursing Home Administrator) indicated there were no residents who smoke during Entrance Conference while Surveyors observed two residents smoking near the front door entrance. The facility failed to assess R35 and R29 for safety, failed to have a plan in place for storing smoking materials, and failed to have a designated area for smoking that includes a safe way to dispose of cigarette butts. Evidenced by: On 1/24/24 at 9:20 AM, during Entrance Conference, NHA A indicated there are no residents who smoke residing in the home. NHA A provided a Survey Ready Binder with the following: Facility's Survey Ready Binder included a form, undated, stating: (Facility Name) has a non-smoking campus. Therefore, we do not have any designated smoking times nor specific locations on our grounds. On 1/25/24 at 1:00 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure that a resident who is fed by enteral means receives the appropriate treatment and services 1 of 1 sampled resident (R2) reviewed for G/T (gastrostomy tube) care. Facility staff checked R2's G/T placement by auscultation prior to a bolus feeding. The facility did not follow the current standard of care of checking G/T placement. This is evidenced by: The facility provided book entitled Nursing Procedures, eight edition, author [NAME], pages 796-797, states in part, . Tube Feedings .verify tube placement before administration using at least two of the following methods: . Aspirate contents from the tube with an enteral syringe . and evaluate the color of the aspirate; . If performed in your facility, measure the pH (potential of hydrogen) is usually 5 or less . R2 was admitted to the facility for long term care on 11/2/18 and has the following diagnosis of unspecified dementia (a condition in which a person loses the ability to think,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure each resident's drug regimen is free from unnecessary drugs for 1 of 5 Residents (R30) reviewed for unnecessary medicaitons. R30 is taking Trazadone and Melatonin for sleep. R30 does not have a sleep assessment to show the need or effectiveness of the medication. This is evidenced by: Facility Policy entitled 'Medication Monitoring and Management,' dated May 2018, states in part: .IIIB2:Medication Management. Policy .when selecting medications and non-pharmacological interventions, members of the interdisciplinary team participate in the care process to identify, assess, address, advocate for, monitor, and communicate the resident's needs and changes in condition. Procedures. A. the interdisciplinary team reviews the resident's medication regimen for efficacy and actual or potential medication -related problems [on an ongoing basis/quarterly]. 1) When possible, non-pharmacologic interventions are considered before initiating a new…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure each residents medication regimen was free of unnecessary psychotropic medications for 3 of 5 Residents (R24, R3, and R2) reviewed for unnecessary medications. R24's care plan is not personalized and does not include non-pharmacological interventions related to receiving psychotropic medications. R24 does not have consents signed for her psychotropic medications. R24's behavior tracking is incomplete for multiple shifts. R3 had a physician order for as needed lorazepam (a psychotropic medication used for anxiety) that extends greater than 14 days without a provider documented rationale. R2 has a dementia diagnosis and is receiving an antipsychotic medicaiton for behaviors that are not persistent or harmful to himself or others. This is evidenced by: Facility Policy entitled 'Medication Monitoring and Management,' dated May 2018, states in part: .IIIB2:Medication Management. Policy .when selecting medications and non-pharmacological…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure an antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use was in place for 1 of 18 sampled residents (R2) and 2 supplemental residents (R23 and R6). R23 was treated with antibiotics for a urinalysis culture and sensitivity (UA C/S) dated 11/13/23. Facility did not provide sensitivity to show antibiotic ordered was effective. Facility did not provide Standards of Practice (SOP) McGeers documentation to show criteria was met. R23 was treated with antibiotics for urinary tract infection (UTI) dated 11/16/23. Facility could not provide the UA C/S or McGeers. R2 was treated with antibiotics for a UA C/S dated 12/29/23 that indicated a recollection recommended due to mixed multiple morphologies present including potential uropathogens. Facility could not provide documentation this was completed. R6 was treated with antibiotics for a UA C/S dated 1/30/24 that indicated a recollection recommended due to mixed multiple morphologies present including potential uropathogens.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that before offering the influenza and/or pneumococcal immunizations, each resident or the resident's representative receives education regarding the benefits and potential side effects of the immunization, and the resident's medical record includes documentation that indicates, at a minimum, the following: that the resident or resident's representative was provided education regarding the benefits and potential side effects of influenza and/or pneumococcal immunizations; and that the resident either received the influenza and/or pneumococcal immunizations or did not receive the influenza and/or pneumococcal immunizations due to medical contraindications or refusal. This affected 3 of 5 residents (R2, R30, and R24) reviewed for immunizations. R2 was not offered pneumococcal vaccines. Facility does not have a declination or consent for the pneumococcal vaccine. R30 was not offered the influenza or pneumococcal vaccines. Facility does not have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that residents receive care and treatment in accordance to professional standards for 2 of 7 sampled residents (R1 and R6). R1 did not attend a scheduled appointment that was part of her admission orders to the facility. The facility failed to follow R6's hospital discharge instructions. R6's orders indicated R6 should utilize Bipap machine every HS (at night/bedtime), and this was not done. R6 went from 10/9/23 to 11/9/23 (time of survey) without utilizing Bipap machine. This is evidenced by: Example 1 The Facilities Policy and Procedure entitled Resident Appointments and Transportation, undated, documents in part: .Appointments/Transportations (A/T) How do I notify HIS (Health Information Systems) of a Resident appointment for either a new admit or an existing resident? Powered by Survey Monkey, a form to request A/T scheduling is available in the EHR (Electronic Health Record) system. To access this form, please login to EHR. On the Home Page,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that an allegation of misappropriation of resident's property was reported within 24 hours to the State Survey Agency (SSA) for 1 of 2 residents (R11) reviewed for misappropriation of property. Findings include: Review of the January through July 2023 facility Grievance logs showed R11 reported a missing cell phone on 06/23/23. Review of R11's Receipt of Grievance form showed the Social Services Director (SSD) received the allegation of missing property on 06/23/23. In the Investigation Findings portion of the document, the SSD wrote, emailed [laundry person's name], checked room. Then, written in the Resolution Description portion of the document was: not [sic] found 6/27/23 - spoke with son, [name], and he will replace when he returns home. Review of the SSA's Facility Reported Incidents (FRIs) for the past six months, contained two incidents, one was a misappropriation allegation (including a cell phone) of an intake the survey team was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that an allegation of misappropriation incident was thoroughly investigated for one of two residents (R11) reviewed for misappropriation of resident's property. Findings include: Review of R11's admission Record from the Electronic Medical Record (EMR) Profile tab showed an admission date of 06/09/23 with medical diagnoses that included bipolar and panic disorders. Review of R11's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) 06/16/23 showed the resident had a Brief Interview for Mental Status (BIMS) score of 13 out of a possible 15, indicative of being cognitively intact. Review of January through July 2023 facility Grievance logs showed R11 had reported a missing cell phone on 06/23/23. Review of R11's Receipt of Grievance form showed the Social Services Director (SSD) received the allegation of missing property on 06/23/23. In the Investigation Findings portion of the document, the SSD wrote emailed [laundry…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-15 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure 2 of 2 residents (R4 and R19) or their representatives were provided with written transfer notice that contained all required information. Findings include: Example 1 Review of R4's admission Record from the Electronic Medical Record (EMR) Profile tab showed an admission date of 02/05/23. Review of R4's EMR Progress Notes showed the last entry as: Effective Date: 04/11/2023 20:31 [8:31 PM] Note Text: Tonight, at approximately 2015 [8:15 PM] resident complained of numbness and tingling in her right jaw/face. Writer noted slurred speech .911 called, transported to [name] hospital for further evaluation. Review of R4's EMR Assessments, Progress Notes, and Misc. (Miscellaneous) tabs did not show evidence a written notice of transfer/discharge was provided to the resident or resident representative (RR). Example 2 Review of R19's admission Record from the EMR Profile tab showed an admission date of 04/08/22. Review of R19's significant change of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review, the facility failed to maintain a complete medical record for 2 of 23 residents (R4 and R22). Findings include: Example 1 Review of R4's admission Record from the Electronic Medical Record (EMR) Profile tab showed an admission date of 02/05/23 with medical diagnoses that included flaccid hemiplegia following a cerebral infarction, type II diabetes, hypertension, and altered mental status. R4 was discharged to the hospital on [DATE]. a. Review of R4's EMR Tasks (Certified Nurse Aide Point of Care (POC) documentation) tab indicated R4 was to have baths on Wednesday day shift and Saturday evening shift and showed the following dates that bathing occurred during her stay at the facility: 03/04/23 03/11/23 03/25/23 04/08/23 In an interview on 08/14/23 at 1:05 PM, the Covering Administrator stated the expectation of was 100% completion of POC documentation. During an interview on 08/15/23 at 4:15 PM, the Covering Administrator reviewed R4's bathing record and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-01-30 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and record review, the facility did not ensure a Quality Assessment and Assurance (QAA) committee with the required members met at least quarterly. This practice has the potential to affect 31 of 31 residents. Findings include: Surveyor reviewed the facility's QAA committee meeting sign-in sheets for the past 12 months and noted that the QAA committee did not meet quarterly in 2023. The facility's QA sign in sheets indicate the following meeting dates: January - March (Quarter 1): January 21, 2023 April - June (Quarter 2): May 10, 2023 July - September (Quarter 3): None October - December (Quarter 4): October 6 and October 10, 2023 On 1/30/23 at 3:53 PM, Surveyor asked NHA A (Nursing Home Administrator) if the facility had a QA meeting between the months of July through September. NHA A stated, that the July QA meeting was postponed due to a lack of DON (Director of Nursing) and the facility transition. NHA A stated that there were multiple interim DONs during that time and the Medical Director was on vacation. Surveyor asked NHA A, would you expect there to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$31,171 in federal fines across 2 penalties.

  • $8,824 — penalty dated 2025-01-08
  • $22,347 — penalty dated 2024-10-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ILLUMINUS — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.0≈ chain avg
Health inspection 2 of 51.8+0.2 vs chain
Staffing 2 of 53.0-1.0 vs chain
Quality measures 2 of 52.2-0.2 vs chain
The other 4 homes this chain runs (chain average 2.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DETTMAN, SCOTTIndividualCORPORATE DIRECTORsince 09/01/2020
FISCHER, TODDIndividualCORPORATE DIRECTORsince 04/30/2018
HEROUX, STEVENIndividualCORPORATE DIRECTORsince 08/01/2024
KOHLHOFF, KEVINIndividualCORPORATE DIRECTORsince 09/01/2023
KONKOL, DENNISIndividualCORPORATE DIRECTORsince 10/01/2024
MEIDENBAUER, ROBERTIndividualCORPORATE DIRECTORsince 09/01/2019
VAN DER LINDEN, KATIEIndividualCORPORATE DIRECTORsince 05/01/2021
WAGNER, LYNNEIndividualCORPORATE DIRECTORsince 10/01/2024
MARKS, JULIEIndividualCORPORATE OFFICER; ADP OF THE SNFsince 06/09/2025
MAUTHE, MATTHEWIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/30/2018
ILLUMINUS INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/30/2018
SIDHU, SARFRAZIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/06/2021
WILSON, DEANNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/22/2025

CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.8M
Net patient revenuemost recent cost report
-0.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 70%Medicare 12%Other / private 18%

About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$417per resident / day
operating cost
$12,666per month
≈ monthly operating cost
$413per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.

Typical monthly cost in Wisconsin
$10,646/mo
Nursing home (semi-private)
$12,319/mo
Nursing home (private)
$6,540/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525639. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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