Lincoln Park Nursing and Rehab LLC
1700 C A Becker Dr, Racine, WI 53406 · For profit - Individual · 122 certified beds · (262) 637-9751 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $182,618 in federal fines (most recent 2025-05-28)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.9% | 16.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.6% | 5.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 2.1% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.2% | 2.7% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.9% | 5.7% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.8% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 1.6% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.6% | 18.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 23.0% | 16.9% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.5% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 5.0% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.3% | 24.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.4% | 15.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 74.6% | 82.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 28.1% | 23.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.2% | 15.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.75 | 1.66 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.90 | 2.29 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 75 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 64.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.4%CMS range 26.6–46.4 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.7–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 64.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 56.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 54.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.8–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 122 beds and averages 71.3 residents a day — about 58% occupied, or roughly 51 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.10 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.84 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.28 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.55 hrs/resident/day on weekends vs 4.32 on weekdays — 18% thinner on weekends. RN hours go from 0.97 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 15 most serious are shown; the remaining 39 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-05-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 4 residents (R1 and R5) was free from physical abuse. R2 is known to have physical aggression towards residents and staff and was observed to have escalating behaviors. The facility did not ensure R1 was free from abuse by another resident (R2) residing in the facility. On 4/17/25, at 6:45 AM, facility staff observed R2 strike R1 in the arm twice while in the common area. On 4/20/25, facility staff observed R2 strike R1 in the back with a wet floor sign. R2 and R1 were separated by facility staff and escorted to separate units within the facility. Approximately 10 minutes later at 12:50 AM, R2 sought out R1, and R2 hit R1 multiple times in the head with the wet floor sign. R1 sustained a subdural hematoma (a pool of blood between the brain and its outermost covering often associated with a traumatic brain injury) and required an Intensive Care Unit (ICU) stay as a result of being hit in the head by R2 from the wet floor sign.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-28 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not ensure 4 (R1, R2, R5, and R6) of 6 residents reviewed received medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being. R1 has a diagnosis of Alzheimer's Disease, alcohol abuse, and impaired cognitive function with behaviors demonstrated upon admission. The facility did not obtain information prior to admission that would have been pertinent to understanding R1's behaviors and how to address them. The facility failed to assess R1's behaviors. The facility did not develop and implement individualized psychosocial interventions to address R1's behavior pattern based on assessments and behavior demonstrated in the facility, thus leaving residents residing in the facility vulnerable and at risk. R2 has a diagnosis of psychosis, vascular dementia, and major depressive disorder with behaviors increasing after admission. The facility failed to assess R2's behaviors. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R86) of 3 sampled residents at risk for falls had interventions in place to prevent a fall with major injury. On 5/23/25 R86 sustained a fall out of bed and was sent to the hospital due to R86 being on a blood thinner and R86 being unable to vocalize if she hit her head. At the hospital R86 was found to have a left subacute infarct of left parietal and frontal lobe with petechial hemorrhage along acute infarct (brain bleed). R86 was at high risk for falls, had right sided weakness from a stroke, had contradictory assessments regarding bed mobility and interventions to be used, was on an anticoagulant and was on an air mattress which are risk factors for a fall. The facility did not assess the various risk factors and the need for possible interventions to prevent a fall with a major injury. Findings include:The facility fall prevention program dated 1/3/23 documents .5. Low/Moderate risk protocols: implement universal environmental interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure residents received care consistent with professional standards of practice to prevent pressure ulcers and do not develop pressure ulcers for 2 (R37 and R71) of 7 residents reviewed for pressure injuries. * R37 was admitted from the hospital on [DATE] with multiple deep tissue pressure injuries from a medical device. On 11/17/23, the wound MD ordered treatment for the deep tissue pressure injuries which was not entered into R37's medical record until 11/20/23 with treatments not being signed out as completed until 11/27/23. The November and December Treatment Administration Record (TAR) indicated 8 of the 13 days where treatment was not signed as being completed. R37 was noted to have a 20 pound weight discrepancy between the hospital discharge paperwork and R37's admission weights, with a total 32.2 pound weight loss which was not address by the dietitian. (Cross Reference F692) The hospital notes also indicated R37 was moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. R43 was admitted to the facility on [DATE] on hospice care and had diagnoses including Vascular Dementia, unspecified severity, without behaviors; Parkinson's Disease; cognitive communication deficit and muscle weakness. R43's most recent quarterly Minimum Data Set (MDS) assessment, dated 9/22/23, documented R43 had a Brief Interview for Mental Status of 3, indicating R43 had severe cognitive impairments; R43 required maximum staff assistance for transfers and was dependent on staff for toileting, and R43 had two or more falls with minor injuries since the last assessment date. R43's care plan, entitled R43 has high risk for falls r/t (related to) actual falls without injury r/t, weakness, confusion, hx (history) frequent falls, impaired balance, dementia, anxiety, Parkinson's disease, psychotropic medication use, dated 4/17/22 with interventions including; Ensure bed brakes are locked; Hospice increase visits; Therapy to eval WC (wheelchair); Med review; Meet needs; Behavior of sliding self out of broda…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility did not ensure food was prepared, distributed, and served in accordance with professional standards for food service safety (Wisconsin Food Code) in the main kitchen and the nourishment freezer. *Dietary aide (DA)-O was observed in the main kitchen preparing and handling food without wearing a hair restraint that covered facial hair. *Food debris and sticky floors were observed over several days on the main kitchen floor. *Ground beef patties were observed unwrapped resting directly on the bottom of an opened cardboard box in the main kitchen freezer. *The freezer in the nourishment refrigerator did not have a thermometer or temperature log to ensure freezer food is kept at appropriate temperatures. This deficient practice has the potential to affect all 78 residents who receive food from the main kitchen. Findings include:On 4/20/26 at 8:15 AM, Surveyor conducted an initial tour of the facility's main kitchen with Food Services Director (FSD)-Q. FSD-Q stated the facility follows Wisconsin Food Code for safe food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-22 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and policy review, the facility did not ensure accurate reporting of the mandatory submission of staffing information based on payroll data to the Centers for Medicare and Medicaid Services (CMS). The facility failed to enter accurate data in their Payroll Based Journal (PBJ) system which triggered the facility as having excessively low weekend staffing. This has the potential to affect all 78 residents residing in the facility. Findings include:Centers for Medicare & Medicaid Services (CMS) Electronic Staffing Data Submission Payroll-Based Journal, Long-term Care Facility Policy Manual, dated June 2022, states in part: Chapter 1: Overview, 1.1 introduction .(U) mandatory submission of staffing information based on payroll data in a uniform format. Long-term care facilities must electronically submit to CMS complete and accurate direct care staffing information, including information for agency and contract staff, based on payroll and other verifiable and auditable data in a uniform format according to specifications established by CMS.1.2 Submission Timelines and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility did not ensure Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN) and Notice of Medicare Non-Coverage (NOMNC) forms were provided in writing and signed for 2 (R2 and R88) of 3 residents reviewed for notification. *R2's Guardian was not given the SNF ABN notice and the NOMNC was not signed before Medicare coverage ended. *R88 did not have a signed SNF ABN or NOMNC before Medicare coverage ended. Findings include: The SNF ABN notice documents: Medicare does not pay for everything, even some care that you or your healthcare provider think you need. The skilled Nursing Facility (SNF) or its Utilization Review Committee believes that the care listed below does not meet Medicare coverage requirements. Beginning on (insert date), you may have to pay out of pocket for this care if you do not have other insurance that may cover these costs. The notice provides three options which the resident or resident representative must select one: continue daily skilled services, bill to Medicare, and the resident can appeal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-22 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure proper notification was sent to the State Long-Term Care Ombudsman for 3 (R7, R19, R45) of 8 residents reviewed for transfers or discharges. R7 was transferred from the facility to the hospital on 2/27/26 and 3/8/26, R19 was transferred from the facility to the hospital on [DATE], and R45 was transferred from the facility to the hospital on 3/26/26. The facility was unable to provide evidence the State Long-Term Care Ombudsman was notified in a timely manner of R7's, R19's, or R45's transfers to the hospital. Findings include: 1.) R19 admitted to the facility on [DATE] and had an activated power of attorney (POA) for healthcare decisions. Surveyor reviewed R19's electronic health record (EHR) and located a nursing progress note dated 12/30/25 which documented R19 had critical labs and R19 was sent out to the hospital. R19 was admitted to the hospital with hyperkalemia, acute kidney injury, and acute cystitis with hematuria. R19 returned to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interviews, the facility did not ensure they provided the appropriate treatment and services to 3 out of 4 ( R26, R5, R86) residents reviewed for the development of pressure injuries. R26 was admitted to the facility with a pressure injury to the buttocks. The facility did not complete a comprehensive assessment of the pressure injury upon admission and did not obtain an order for treatment of the pressure injury until 2 days after the admission. R5 was readmitted to the facility after a hospital admission and R5's Stage 4 pressure injury was not comprehensively assessed on the day of readmission. R86 was readmitted to the facility on [DATE] following a hospitalization and the facility did not complete a comprehensive assessment of R86's skin until 6/2/26. Findings include: The facility's policy dated as revised 1/23/26 and titled Pressure Injury Prevention and Management documents: This facility is committed to the prevention of avoidable pressure injuries, unless…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to reduce the transmission of disease and infection for 1 (R45) of 3 residents observed receiving care while on enhanced barrier precautions. During the observation of catheter care for R45, registered nurse (RN)-F did not wear a gown when enhanced barrier precautions (EBP) were in place for R45.Findings include:The facility's policy titled Enhanced Barrier Precautions with implemented date 1/13/23 and revised date 1/26/26 documents: . It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms.All staff receive training on enhanced barrier precautions upon hire and at least annually and are expected to comply with all designated precautions. All staff receive training on high-risk activities and common organisms that require enhanced barrier precautions. An order for enhanced barrier precautions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to maintain infection prevention practices during medication administration for six of six residents (Resident (R) 4, R5, R10, R11, R13, and R15) observed. Two nurses observed placed residents' medications and medical devices on surfaces without cleaning them, failed to clean shared equipment and failed to appropriately put on (don) and doff (remove) personal protective equipment. These deficient practices had the potential to place residents at risk for the spread of infection and cross-contamination and created a risk for an increased potential for infections compromising the health and safety of residents. Findings include:1. Review of R4's Face Sheet provided by the facility revealed R4 was admitted to the facility on [DATE] and re-admitted on [DATE] with a diagnosis that included but not limited to diabetes mellitus due to underlying conditions with diabetic neuropathy. Review of R5's Face Sheet provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R9) of 3 residents were free of significant medication errors.*R9 did not receive 2 doses of R9's ordered medications, carvedilol and tramadol. Eliquis was pulled from the Facility's Omnicell (medication dispenser) for R9 on 5/23/2025. R9 was not prescribed Eliquis, per physician orders. Findings include:The Facility's policy titled Administering Medications, with a revised date of May 2025, documents in part, . 3. Medications [NAME] be administered in accordance with the orders, including any required time frame. The Facility's policy titled Automated Medication Dispensing System (AMDS), with a revision date of 06/03/2025, documents in part . 2. Medications removed from the AMDS must have a corresponding Physician/Prescriber's order. R9 was admitted to the facility on [DATE] with diagnoses which include fracture of right fibula, Cardiomyopathy (a disease of the heart muscle that makes it harder for the heart to pump blood to the rest of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility did not ensure 1 allegation of resident to resident abuse, involving R5 and R6, of 3 allegations reviewed was reported to the police as a possible suspicion of a crime. R5 made an allegation that R6 hit and pinched them. The Facility reported that the police were called, however, there is no record or documentation to support this occurred. Findings include: Surveyor reviewed the Facility Reported Incident dated 4/9/2025 that documents on 4/7/25 around 4:30pm, R5 alleged R6 hit R5 in the courtyard. Residents immediately separated and assessments conducted on both residents. No injuries obtained. Police notified. Investigation started. Surveyor reviewed the investigation documentation provided by the facility. Surveyor requested the police report involving R5's allegation of abuse from the police department and documentation of the call being made from the Nursing Home Administrator (NHA)-A. The Records Specialist from the [NAME] Police Department reported that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not update the comprehensive person-centered care plan for 2 (R5, R6) of 5 residents to meet a resident's medical, nursing and psychosocial needs that are identified in the comprehensive assessment. * R5 and R6's care plans were not thoroughly updated after a resident to resident altercation to prevent potential further abusive situations. Additionally, R5 and R6's care plan and smoking assessment are not consistent for interventions. Findings include: The Facility Policy titled Care Plans- Comprehensive revised 11/26/16, documents (in part): Policy Statement An individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental and psychological needs is developed for each resident. Policy Interpretation and Implementation . 2. The comprehensive care plan is based on a thorough assessment that includes strengths, goals, life history and preferences, but is not limited to, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2025-03-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility did not ensure 1 (R1) of 5 Residents were provided with reasonable accommodations of Resident needs and preferences. *The Facility was aware of R1 having concerns regarding the shower room being too cold for R1 to take a shower, causing R1 to refuse showers. R1 was noted to have 1 documented bed bath in the last 30 days. R1 was not offered or given interventions to allow R1 to stay warm while taking a shower. Findings include: R1 was admitted to the facility on [DATE] with diagnoses which include: excoriation (skin picking disorder), stomatitis, heart failure, dependence on supplemental oxygen and anemia. R1's Annual Minimum Data Set (MDS), dated [DATE], documents R1 has adequate hearing, speech and is able to understand and be understood. R1 has a Brief Interview for Mental Status (BIMS) score of 13, indicating R1 is cognitively intact. No behaviors exhibited. R1 expressed being able to choose between a tub bath, shower, bed bath or sponge bath, is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not report 1 (R4) of 2 incidents to the State survey agency and/or Nursing Home Administrator during the required timeframe. R4 voiced concerns of staff being rough with him. This allegation of mistreatment was not reported to the Nursing Home Administrator or State agency. Findings include: The facility's policy titled, Abuse, Neglect and Exploitation and reviewed/revised 1/5/24 documents under policy It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Under section VII Reporting/Response documents A. The facility will have written procedures that include: 1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies (e.g., law enforcement when applicable) within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 2 of 2 allegation of abuse, neglect, exploitation or mistreatment involving R4, R9, & R10 were investigated or thoroughly investigated timely. * R4 allegation of staff being rough with him was not investigated. * R9 & R10 resident to resident altercation was not thoroughly investigated. Findings include: The facility's policy titled, Abuse, Neglect and Exploitation and reviewed/revised 1/5/24 documents under policy It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Under section V. Investigation of Alleged Abuse, Neglect and Exploitation documents A. An immediate investigation is warranted when allegation of suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. B. Written procedures for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not ensure 1 (R7) of 8 residents received treatment and care in accordance with professional standards of practice, the comprehensive person centered care plan and the residents choice. * On 3/3/25 R7 was not wearing tubigrips according to R7's physician orders and plan of care. Findings include: R7's diagnoses includes hemiplegia and hemiparesis following cerebral infarction, aphasia, vascular dementia, anxiety disorder, and paranoid schizophrenia. R7's actual ADL (activities daily living) self-care performance/mobility deficit care plan initiated documents an intervention * Dressing: Physical Assist of 1 -Tubigrips on in AM (morning) off HS (hour sleep) -Wears glasses. Initiated 9/9/22. R7's physician order dated 5/16/23 documents Tubigrips on in the AM and off at HS. In the morning for edema on and in the evening for edema off. R7's quarterly MDS (minimum data set) with an assessment reference date of 1/27/25 has a BIMS (brief interview mental status)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not ensure 1 (R2) of 1 Residents reviewed with limited range of motion receives appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. *R2 was observed not wearing R2's right hand splints to prevent further decrease in range of motion. Findings Include: Surveyor reviewed the facility policy and procedure Range of Motion Exercises revised 10/2010 which documents: .Documentation The following information should be recorded in the Resident's medical record: 4. Whether the exercise was active or passive. 7. Any problems or complaints made by the Resident related to the procedure. 8. If the Resident refused the treatment, the reason(s) why and the intervention taken. 9. The signature and title of the person recording the data. Reporting 1. Notify the supervisor refuses the exercises. 2. Report other information in accordance with facility policy and professional standards of practice. R2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-04 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility did not ensure 1 (R1) of 1 residents reviewed for colostomy, urostomy or ileostomy services, received care consistent with professional standards of practice. *R1 was not provided ostomy supplies and R1 ordered ostomy supplies from (community pharmacy name) & R1 was provided the incorrect ostomy supplies, per R1's order. Findings include: R1's quarterly Minimum Data Set (MDS), dated [DATE], documents R1 has verbal behaviors toward others 1 to 3 days, no rejection of care, is supervision or touch assistance with shower/bathing, frequently incontinent of bladder and has an ostomy device. R1 receives oxygen therapy. On 03/03/2025, at 09:35 AM, Surveyor interviewed R1. R1 indicated The Facility ran out of R1's ostomy supplies. R1 indicated that Staffing Coordinator/CNA-N indicated to R1 that the supplies were stolen. R1 indicated that R1 had to make an order for delivery from (community pharmacy name) for R1's ostomy supplies, and is waiting for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not ensure 1 of 4 residents observed during medication pass had appropriate dispensing of medication that did not break infection control practices. On 3/4/25 at 8:03 a.m. Surveyor observed Registered Nurse (RN)-H dispense R11's medications. RN-H touched each of the pills dispensed for R11 with bare hands. Findings include: The facility's Administering Medications policy with revised date of December 2024. The policy documents . 22. Staff shall follow established facility infection control procedures (e.g handwashing, antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable. On 3/4/25 at 8:03 a.m. Surveyor observed RN-H dispense R11's medications. Surveyor observed RN-H bare handed open over the counter medications and bare handed touch the medications and placed it in the medication cup. Surveyor observed RN-H pop out medications from the blister pack and into her bare hands then placed it in the medication cup. On 3/4/25 at 1:00 p.m. Surveyor interviewed NHA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-14 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, personnel file review, and review of the job description, the facility failed to ensure a qualified person was designated to serve as the Director of Food and Nutrition Services for 83 of 83 census residents. This failure had the potential to affect kitchen sanitation and resident quality of care related to food and nutrition. Findings include: Review of the personnel record for the Dietary Manager (DM) included no education related to food services. During an interview on 11/14/24 at 8:23 AM, the Dietary Manager (DM) said she has been in her position with the facility for about a year. She was not aware that she needed to be certified. She said nobody has ever asked her about her certification or informed her that she needed to have any certification. She knew it would be better to have but did not know she needed it. She said she will be taking an exam on Friday for the Managerial ServSafe certification. During an interview on 11/13/24 at 3:42 PM, the Administrator stated she was not sure about the DM's certification but stated she was enrolled and had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-14 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to ensure four of four residents (Residents (R) 331, 11, 57, 18) and/or their power of attorney (POA) reviewed for hospitalization, received written notice of transfer. Findings include: Review of the facility's Transfer and Discharge Guideline policy, dated 11/28/17, revealed that for a transfer or discharge the facility will provide a written notice to the resident and resident representative in a manner and language in which is understood. 1. Review of R331's electronic medical record (EMR), under the Census tab revealed she was originally admitted to the facility on [DATE] with diagnosis that included Myasthenia Gravis, metabolic encephalopathy, cognitive communication deficit, generalized muscle weakness, dementia, type 2 diabetes mellitus, and morbid obesity due to excess calories. Review of R331's most recent quarterly Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 08/19/24 and located in the MDS tab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-14 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to ensure four of four residents (Residents (R) 331, R11, R57, R18) and or their power of attorney (POA) reviewed for hospitalization received written notice of the bed hold policy upon transfer to the hospital. This failure had the potential to cause confusion or distress regarding return to the same room after hospitalization for 83 residents. Findings include: Review of the facility's Bed Hold and Return Guideline policy, dated 04/25/19, revealed, The facility will provide written information to the resident or resident representative before the resident is transferred to a hospital or the resident goes on therapeutic leave that specified the following: - The duration of the state bed-hold policy during which the resident is permitted to return and resume residence in the nursing facility. - The reserve bed payment policy in accordance to the state plan. - The facility's policies regarding bed-hold periods permitting resident to return…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-14 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure food prepared by the facility was served at a palatable temperature for five of six residents (Resident (R) 34, R285, R9, R64 and R54) reviewed for palatability of 33 sample residents. As a result of this deficient practice the residents had the potential for poor nutrition and weight loss. Findings include: 1. Review of R34's quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 10/03/24, revealed a Brief Interview for Mental Status (BIMS) score of 11 out of 15 which indicated the resident moderate cognitively impairment. During an interview on 11/11/24 at 11:00 AM R34 stated the food could be better and that it always arrived cold during all meals. 2. Review of R285's entry tracking MDS assessment with an ARD of 10/28/24, revealed no BIMS assessment was completed. During an interview on 11/11/24 at 11:12 AM R235 stated the food sucked. There was no variety or flavor, and they did not provide condiments. 3. Review of R9's quarterly MDS assessment with an ARD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and policy review, the facility failed to ensure one of one resident (Resident (R)30) with medications at the bedside had been assessed and evaluated to self-administer medications. Findings include: Review of R30's admission Record located in the electronic medical record (EMR) under the Profile tab, revealed an admission date of 10/01/24 with medical diagnoses that included acute respiratory failure. Review of R30's admission Minimum Data Set (MDS) located in the EMR under the MDS tab with an Assessment Reference Date (ARD) of 10/07/24, revealed a Brief Interview for Mental Status (BIMS) score of 14 out of 15, indicating R30 was cognitively intact. During an observation and interview on 11/11/24 at 2:00 PM, R30 was in bed and on the bedside table was a tissue box with a bottle of Fluticasone and saline nasal spray. The resident confirmed they were her meds, got them and kept saying they were over the counter, and she could have them. Review of R30's Orders tab in the EMR revealed there was no physician orders for the administration of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review the facility failed to ensure that residents are free from abuse from another resident for one of five residents (Resident (R) 25) reviewed for abuse out of a sample of 23. After R25 bumped into R66 with the wheelchair, R66 aggressively grabbed R25 arm causing an injury of bruising on the left arm of R25. Failure to protect residents from abuse has the potential to result in injury to residents. Findings include: Review of the facility's policy titled, Abuse/Neglect/Exploitation, with revision date 01/05/24, revealed, It is the policy of this facility to provide protection for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse . Review of R25's admission Record located in the electronic medical record (EMR) under the Profile tab, revealed an admission date of 05/21/21 and a readmission date of 06/24/24 with medical diagnoses that included vascular dementia. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to report an allegation of resident-to-resident abuse to the state agency for two residents (Residents (R)52, R77) reviewed for abuse out of a sample size of 33. Findings include: Review of R77's admission Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 07/28/24 and located in the MDS tab of the electronic medical record (EMR), revealed he scored 13 out of 15 on the Brief Interview for Mental Status (BIMS), indicating intact cognition. He had no behaviors. Review of R52's admission MDS assessment, with an ARD of 08/27/24 and located in the MDS tab of the EMR, revealed she scored ten out of 15 on the BIMS, indicating moderately impaired cognition. She had no behaviors. Review of R54's quarterly MDS assessment, with an ARD of 08/20/24 and located in the MDS tab of the EMR, revealed she scored 13 out of 15 on the BIMS, indicated intact cognition. Review of R77's and R52's EMRs revealed no documentation of any allegation of resident-to-resident abuse. During an interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review the facility failed to ensure the care plan included interventions for aggressive behavior, alcohol abuse with disruptive behaviors, and change of a urinary catheter from a Foley to a suprapubic urinary catheter for two of five residents (Resident (R)66 and R77) reviewed for abuse, one of three residents (R69) reviewed for urinary catheter care. As a result of this deficient practice the residents had the potential for lack of needed care and supervision. Findings include: 1. Review of R66's admission Record located in the electronic medical record (EMR) under the Profile tab, revealed an admission date of 02/08/23 with a readmission on [DATE] with medical diagnoses that included unspecified dementia, mild with agitation. Review of R66's quarterly Minimum Data Set (MDS) located in the EMR under the MDS tab with an Assessment Reference Date (ARD) of 09/16/24, revealed a Brief Interview for Mental Status (BIMS) score of 3 out of 15, indicating R66…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to reconcile, transcribe, and administer medications to ensure medications were provided to residents as indicated or ordered for three residents reviewed (Resident (R) 12, R18, and R282) out of a sample of 33 residents. This failure had the potential to result in adverse health outcomes. Findings include: Review of the facility's Administering Medications policy, revised December 2012, revealed, The individual administering the medication must check the label three [3] times to verify the right resident, right medication, right dosage, right time, and right method (route) of administration before giving the medication. 1. Review of the admission Record found under the profile tab of the electronic medical record (EMR) revealed the resident was admitted on [DATE] with a diagnosis of heart failure, restless legs syndrome, chronic obstructive pulmonary disease. Review of R12's quarterly Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and interviews, the facility failed to provide care in accordance with physician orders and the plan of care for one (Resident (R) 76) out of six residents reviewed for care planning, out of 33 sampled residents. Specifically, the facility failed to perform wound care treatments as ordered. Findings include: A review of the facility's Grievance Log, from January of 2024 through 11/11/24, revealed a grievance filed by R76 on 10/26/24. Per the log, it was reported to a nurse that R76 was upset wound care was not complete this weekend. The log also indicated the Director of Nursing (DON) was assigned to investigate on 10/29/24 and concluded with Discipline given to [employee]. [Education] provided on unacceptable performance and [reiterated] expectation. Review of R76's Facesheet, provided by the facility, revealed the resident was admitted on [DATE] with a primary admission diagnosis of aftercare following a surgical amputation. Secondary diagnoses included heart failure, type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the facility failed to ensure physician orders for oxygen administration were followed and ensure residents with continuous positive air pressure (CPAP) had physician orders to administer the CPAP treatment for two of three residents (Resident (R) 30 and R36) reviewed for respiratory therapy. As a result of this deficient practice the residents had the potential for harm due to inaccurate oxygen administration and providing treatment without physician orders. Findings include: 1. Review of the facility's policy titled, Medication Orders revised November 2014, revealed Oxygen Orders - When recording orders for oxygen, specify the rate of flow, route and rationale. Review of R30's admission Record located in the electronic medical record (EMR) under the Profile tab, revealed an admission date of 10/01/24 with medical diagnoses that included acute respiratory failure. Review of R30's admission Minimum Data Set (MDS) located in the EMR under the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure there was ongoing pre- and post-dialysis communication for a resident receiving dialysis three times a week for one out of one resident (Resident (R)59) reviewed for dialysis out of a sample of 33 residents. This had the potential to affect all residents receiving dialysis. Findings include: Review of R59's Face Sheet, located in the Profile tab of the EMR, revealed that R59 was readmitted on [DATE] with a diagnosis of end-stage renal disease (ESRD). Review of R59's quarterly Minimum Data Set (MDS), with an assessment reference date (ARD) of 09/22/24 located under the MDS tab of the EMR, revealed R59 scored 14 out of 15 on the BIMS, indicating no cognitive impairment. Further review revealed the resident received hemodialysis treatment. Review of R59's Care Plan, located under the Care Plan tab of the EMR dated 12/11/21, revealed the resident required dialysis three times weekly. Review of R59's Physician Orders located…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure residents received medications as ordered by the physician for four of eight residents (Resident (R) 4, R33, R135, and R12) reviewed for medications of 33 sample residents. This failure could result in unwarranted medication side effects and mismanaged medical conditions. Findings include: 1. Review of R33's admission Record, located in the Profile tab of the electronic medical record (EMR) revealed re-admission to the facility on [DATE] with a diagnosis of anemia in chronic kidney disease. Review of R33's quarterly Minimum Data Set (MDS) under the MDS tab of the EMR, with an Assessment Reference Date (ARD) of 09/10/24, revealed the Brief Interview for Mental Status (BIMS) score of 13 out of 15 indicating no cognitive impairment. Review of R33's care plan located under the ''Care Plan'' tab of the EMR and dated 05/20/24, revealed ''The resident has anemia. Interventions in place were to give medications as ordered.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure a medication error rate of less than five percent during observation of medication administration. The facility had four errors in thirty-one opportunities, which resulted in a 12.9 percent error rate. This affected two (Resident (R) 135, and R12) out of three residents observed. Medication errors have the potential to result in adverse health outcomes. Refer to F658 and F755. Findings include: Review of the facility's Adverse Consequences and Medication Errors policy, revised August 2014, revealed, the definition of a medication error is the preparation or administration of drugs or biological which is not in accordance with physician's orders, manufacturer specifications, or accepted professional standards and principles of the professional(s) providing services. Examples of medications errors include: omission - a drug is ordered but not administered, .wrong dose, . 1. Review of R135's admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and review of facility policy, the facility failed to ensure that one of medication carts on Unit 3 Hall was secure when staff were not present. This had the potential to affect all residents on that hall or who were walking by the cart. As well as the facility failed to sure resident medication were secure at time of administration for one for 33 sampled resident (R37.) Findings include: 1. Observation on 11/11/24 at 10:12 AM revealed a medication cart sitting in the hallway outside room [ROOM NUMBER] was not locked and the computer screen was slightly pushed down but the screen was not locked. There was one resident in a wheelchair using the cart to pull himself past in his wheelchair. There was a housekeeping staff, therapy staff and a visitor that walked by. During an interview on 11/11/24 at 10:17 AM Licensed Practical Nurse (LPN) 6 walked up and stated she knew it was unlocked. She did not answer any questions and stated, it's locked now and walked away. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review, the facility failed to follow infection prevention standards during a medication pass, which included not disinfecting glucometer's between residents, for two of two residents (Resident (R) 282, R135) observed. This created a potential for the transmission of blood borne illness to residents who had blood sugar checks. Findings include: Review of the facility's Handwashing/Hang Hygiene policy, revised August 2014, revealed, Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: before and after coming on duty; before and after direct contact with residents; before preparing or handling medications; . After contact with a resident's intact skin; .After removing gloves; . Review of the facility's Blood Glucose Meter Cleaning policy, dated 10/05/18, revealed, If blood glucose meters must be shared, the device should be cleaned and disinfected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-21 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not have evidence of preventing further abuse while the investigation was in progress for 1 of 2 facility self-reports (R7) reviewed for abuse, neglect, and mistreatment. * The facility's self-report dated 2/5/24 indicates on 2/4/24, R7 alleged a staff member yanked on R7's arm while performing cares. The facility self-report stated the alleged Certified Nursing Assistant (CNA) was sent to the rehab side of the building after the allegations on 2/4/24 to continue working with other residents. The facility did not protect residents from potential further abuse by allowing the CNA to continue working with other residents on another unit. Findings Include: Surveyor reviewed the facility's Policy and Procedure, Abuse, Neglect and Exploitation dated 9/2020, last reviewed 1/5/2024, noting the following as applicable: 1. An immediate investigation is warranted when allegation or suspicion of abuse, neglect or exploitation, or reports of abuse, neglect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility did not provide a copy of R4's medical records in 48 hours after request. R4 was not provided copies of his medical record within 48 hours of his family members request who was acting on the request of R4. No follow up with R4 was made until 2/20/24 and the original written request was 2/6/24. Findings include: R4 was admitted to the facility on [DATE]. R4's medical record was reviewed on 2/19/24 and indicated he was responsible for himself and makes his own decisions, On 2/20/24 at 10:30 AM Family Member (FM)-D was interviewed and indicated that she was trying to get medical records for several weeks for R4 and had not received them yet. FM-D indicated she put in a written request on 2/6/24 and nothing had been received yet. On 2/20/24 at 11:35 AM [NAME] Clerk (WC)-C was interviewed and indicated she had not tried to get R4 to sign a release for his medical records until today. WC-C indicated R4 never refused to sign the form and FM-D had requested R4's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the reporting of a reasonable suspicion of a crime, for 1 (R2) of 1 resident's with allegations of abuse, to law enforcement. On 2/8/2024 R2 was involved in an altercation while in the facility and was hit in the chest by roommate R3. Law Enforcement was not contacted immediately after the allegation of R2 being struck. Findings include: Surveyor reviewed the facility's Policy and Procedure, Abuse, Neglect and Exploitation dated 9/2020, last reviewed 1/5/2024, noting the following as applicable: VII. Reporting/Response A. The facility will have written procedures that include: 1. Reporting of all alleged violations to the Administrator, state agency, adult protective services, and all other required agencies (e.g., law enforcement when applicable) within specified timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury . R2 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not revise 2 of 2 resident (R2 and R3) care plans after a resident to resident altercation occurred. * The facility's self-report dated 2/8/24 indicates that on 2/8/24 R2 alleged being hit in the chest by roommate (R3). The facility self-report stated the intervention was to transfer R2 to another room. The facility did not update R3's care plan to increase supervision when R3 was out of their room and around other residents including R2. The facility did not update R2's care plan to provide increased supervision of R2 should R2 and R3 encounter each other while outside their rooms. Findings include: R2 was readmitted to the facility on [DATE] with diagnoses that include parkinsonism, dysphagia, cerebellar ataxia, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, muscle weakness, and adult failure to thrive. The admission MDS (Minimum Data Set) dated 12/4/2023 indicates R2 was not assessed for BIMS (Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. R32 was admitted to the facility on [DATE] and had diagnoses including diabetes mellitus type 2, hypertension, and cerebral vascular accident with aphagia and dysphasia. R32's annual Minimum Data Set (MDS) assessment dated [DATE] documented R32's Brief Interview for Mental Status was not completed due to R32 being rarely or never understood; R32 weighed 154 lbs (pounds) and had a 5% or more weight loss in last month or loss of 10% or more in the last 6 months not on a physician prescribed weight loss regime; R32 received more than 51% of nutrition via tube feeding while a resident and over the seven day look back period. R32's care plan, initiated 6/27/23 and revised 11/2023, stated R32 has a nutritional problem r/t (related to) protein calorie malnutrition, hx (history) of sig (significant) wt (weight) loss, problems swallowing, DM2 (diabetes mellitus type 2), receiving enteral nutrition to meet all nutritional/hydration needs, NPO (nothing by mouth).11/2023 - sig wt loss x 90 and 180 days -TF rate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. R43 was admitted to the facility on [DATE] on hospice care and had diagnoses including Vascular Dementia, unspecified severity, without behaviors; Depression, Anxiety, Parkinson's Disease; cognitive communication deficit and muscle weakness. R43's most recent quarterly Minimum Data Set (MDS) assessment, dated 9/22/23, documented R43 had a Brief Interview for Mental Status of 3, indicating R43 had severe cognitive impairments; R43 had hallucinations and delusions, R43 did not exhibit any physical, verbal, or other behaviors; R43 had rejected of care one to three days during the look back period and R43 received antipsychotics on a routine basis only with no gradual dose reduction due to physician documenting contraindication. R43's high risk drug classification use and indication section of this MDS, which documented use of antipsychotics, antidepressants, antianxiety medications and other high risk medications with documented indications for use was left blank. R43's psychotropic medication care plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0847 — patternInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not (1) implement an established process of assessing a resident's cognitive ability to understand an arbitration agreement before obtaining a signature for 2 (R288 and R21) residents; and (2) ensure that the staff responsible for the arbitration agreement was able to thoroughly explain the agreement for complete understanding. This deficient practice had the potential to affect 55 of 86 residents who resided in the facility that entered into the binding arbitration agreement. Findings include: According to the regulation at 42 CFR (Code of Federal Regulations) under 483.70 (n) Binding Arbitration (a private process where disputing parties agree that one or several other individuals can make a decision about the dispute after receiving evidence and hearing arguments) Agreements, Binding Arbitration Agreement (Arbitration Agreement) was defined as, .a binding agreement by the parties to submit to arbitration all or certain disputes [disagreements,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not have an effective infection control program to help prevent the transmission of infections with residents on transmission based precautions with the potential to affect all residents residing on unit one which had a population of 14 residents. * R19 had a diagnosis of Clostridioides difficile (C.Diff) and was placed on contact isolation and who was taken off of contact isolation on 12/20/23. On 12/19/23, Licensed Practical Nurse (LPN)- H was observed using medical equipment on R19 and placing it in and on the medication cart without sanitizing it after use. The LPN was also observed to have placed her used personal protective equipment (PPE) in the garbage can on the medication cart. The LPN did not wash her hands with soap and water before coming of of R19's room. * On 12/20/23, Surveyor observed a Certified Nursing Assistant (CNA) - Z enter R64's room who was in Covid-19 isolation. CNA did not wear a gown, face shield or gloves when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not comply with the requirements specified in 42 CFR part 489, subpart I (Advance Directives) for 1 (R288) of 19 residents reviewed for Advanced Directives. R288 was incapacitated at the time of admission and was unable to receive information or articulate whether or not he or she has executed an advance directive, the facility did not give advance directive information to the individual's resident representative in accordance with State law. R288's Power of Attorney (POA) was activated at the hospital prior to admission and the facility was unaware and had R288 sign his own admission paperwork. Findings include: Surveyor reviewed the facility's Advanced Directives policy with a revision date of April 2013. Documented was: Advance directives will be respected in accordance with state law and facility policy. 1. Prior to or upon admission of a resident to our facility, the Social Services Director or designee will provide written information to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not complete a Preadmission Screening for individuals with a mental disorder as required for 1 (R51) of 3 residents reviewed for Preadmission Screening and President Review (PASARR). R51 was admitted to the facility with diagnoses of bipolar disorder, major depressive disorder, schizophrenia, and anxiety disorder. A Level I PASARR was not completed and submitted to the State Agency prior to admission that would have triggered a Level II PASARR to be completed. Findings include: The facility policy and procedure entitled PASARR Guideline dated 11/28/2017 states: Level I and Level II Screen - In brief, the PASRR process requires that all applicants to Medicaid-certified Nursing Facilities be given a preliminary assessment to determine whether they might have SMI/SMD or ID. This is called a Level I screen. Those individuals who test positive at Level I are then evaluated in depth, called Level II PASRR. The results of this evaluation result in a determination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not ensure that 1 (R37) out of 19 residents sampled for care planning had a comprehensive care plan developed that included individualized approaches to care to maintain highest level of functioning and safety. The facility did not develop a comprehensive care plan identifying pain relieving measures for R37 who was admitted to the facility after being hospitalized for hemarthrosis of left knee and had chronic pain. Findings include: On 12/18/23 11:55 AM and 12/20/23 at 8:31 AM Surveyor interviewed R37. Surveyor asked about R37's pain. R37 stated he has a history of broken bones and chronic pain. R37 stated most recently he fell and his leg bent all the way back and he cannot move his foot. Surveyor asked if his pain is controlled. R37 stated sometimes. Surveyor reviewed R37's medical record which included in part; R37 was admitted to the facility on [DATE] with diagnoses that included Chronic Pain, Muscle Weakness, Spondylolisthesis, Polyneuropathy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not provide care and services so that 1 of 2 sampled residents (R43) reviewed with a diagnosis of Dementia and was receiving multiple medications could reach their highest physical, mental, and psychosocial well-being. Findings include: The Facility policy entitled Dementia Treatment and Services, effective date 06/29/2021 stated, Dementia is a general term to describe a group of symptoms related to loss of memory, judgment, language, complex motor skills .Behavioral or psychological expressions are occasionally related to the brain disease in dementia; however, they may also be caused by or exacerbated by environmental triggers. Such expressions or indications of distress often represent a person's attempt to communicate an unmet need, discomfort, or thoughts that they can no longer articulate. Medications may be effective when the underlying cause of a resident's distress has been determined and non-pharmacological approaches to care have been ineffective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not provide pharmaceutical services, including services that assure the accurate storage, dispensing and administering of all drugs and biological's to meet the needs of residents for 2 of 5 resident (R33 and R287) investigated for proper medication administration. *R33 was observed to have her insulin pens dialed up and prepared by one Licensed Practical Nurse (LPN)-K and administered by another LPN-N. LPN-N who administered the insulin did not sign out that they administered it. LPN-K who prepared the medication signed it out. * R287 came in with orders for intravenous antibiotics every 12 hours and did not receive it until she went to the emergency room for administration. Findings include: 1. R33 was admitted to the facility on [DATE], with diagnosis that included type 2 diabetes. On 12/19/23 at 8:44 AM Licensed Practical Nurse (LPN) -K was observed preparing insulin for R33. LPN-K then gave the insulin pens to LPN-N who was orientating with LPN-K and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not ensure that it maintained a medication error rate below 5 percent during observations of medication administration affecting 2 (R33 and R19) of 4 residents observed. Five medication errors were observed out of twenty-eight opportunities, for a total error rate of 17.85 %. * On 12/19/23, R33 received Lantus and Humalog insulin from an insulin pen and the needle was not primed before administration. *On 12/19/23, R19 was given Carvidilol, Hydroxine and Dicyclomine which are medications given more than once a day was given 2-3 hours after the written administration time. Findings include: 1. On 12/19/23 at 8:44 AM Licensed Practical Nurse (LPN)-K was observed preparing insulin for R33. LPN-K dialed one unit of Lantus insulin on the pen and then pushed the plunger. LPN-K then attached the needle and dialed 12 units without priming the needle. LPN-K then dialed one unit of Humalog insulin on the pen and then pushed the plunger. LPN-K then attached the needle and dialed 6 units without priming the needle. LPN-K then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility did not offer the influenza immunizations for 1 (R32) of 5 residents reviewed for immunizations. * R32 was not given the influenza immunization as of the time of the survey and had an pintail admit date of 2/8/21. Findings include: The facility policy and procedure entitled Influenza Vaccine dated 11/12 which read: Prior to the vaccination, the resident (or resident's legal representative) will be provided information and education regarding the benefits and potential side effects of the influenza vaccine. Provision of such education shall be documented in the residents medical record. R32 was admitted to the facility on [DATE] and has an activated power of attorney for healthcare. On 12/21/23 R32's influenza vaccination records were reviewed and indicated R32 had the vaccination in 2021 and 2022 but not in 2023. On 12/21/23 at 2:46 PM Director of Nurses-B was interviewed and indicated that R32's power of attorney was not able to be reached for consent to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-07 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure one of eight sampled residents (Resident (R) 5) whose drug regimen was reviewed was free from a significant medication error. R5 received two doses of short-acting insulin, administered by two different nurses, resulting in the potential for R5 to have a hypoglycemic (low blood sugar) reaction. Findings include: Review of R5's undated admission Record, located in the Profile tab of the electronic medical record (EMR), revealed R5 was admitted to the facility on [DATE], with a readmission on [DATE], with a diagnosis of diabetes, chronic kidney disease and hypertension. Review of R5's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 06/16/23, located in the EMR under the MDS tab, indicated R5 had a Brief Interview for Mental Status (BIMS) score of 12 of 15, which indicated the resident was cognitively intact. The MDS also indicated R5 had a diagnosis of diabetes. Review of R5's current Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$182,618 in federal fines across 2 penalties.
- $153,075 — penalty dated 2025-05-28
- $29,543 — penalty dated 2023-12-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SHLOMO HOFFMAN — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 3 of 5 | 3.3 | -0.3 vs chain |
| Quality measures | 3 of 5 | 2.9 | +0.1 vs chain |
The other 9 homes this chain runs (chain average 2.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JEIDEL, JACOB | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 60% | since 01/01/2023 |
| SHKOP, BENJAMIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 01/01/2023 |
| MARKWARDT, ANNE | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2023 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in WI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 525061. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.