Piggott Healthcare & Senior Living, LLC
450 S 9th Ave, Piggott, AR 72454 · For profit - Limited Liability company · 105 certified beds · (870) 598-2291 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $12,649 in federal fines (most recent 2023-12-15)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 24.0% | 9.5% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.1% | 4.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 3.4% | 0.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 8.7% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 51.9% | 1.4% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.8% | 3.9% | 3.3% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 33.7% | 21.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 78.6% | 96.1% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.0% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.1% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 35.2% | 10.9% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.3% | 1.4% | worse |
| Short-stay residents rehospitalized after admission | 25.7% | 24.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 19.2% | 12.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 7.72 | 2.01 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 8.30 | 2.13 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.8%CMS range 29.3–56.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.2%CMS range 8.0–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.3%CMS range 5.1–15.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.52 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 105 beds and averages 32.0 residents a day — about 30% occupied, or roughly 73 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.10 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.74 hrs/resident/day on weekends vs 3.24 on weekdays — 15% thinner on weekends. RN hours go from 0.42 to 0.46 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 11 most serious are shown; the remaining 17 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-12-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure training was provided for nursing staff prior to transporting a resident in the facility van which contributed to a resident falling on the van which resulted in a fracture of the femur for 1 (Resident #1) sampled resident. No training has been provided since the incident and staff have continued to transport residents. Two staff members provided return demonstration and failed to secure person safely. This failed practice resulted in an Immediate Jeopardy which caused serious harm to Resident #1 and could have caused death to Resident #1. The Administrator and Acting Administrator were notified of the Immediate Jeopardy on 12/13/23 at 3:57 pm and the Plan of Removal was accepted on 12/13/23 at 5:17 pm. The findings are: On 10/17/23, Resident #1 was on the facility van for transport to local hospital for Bone Density Test. Van Driver #1 slammed on the brakes of the van as someone pulled out in front of the van. Resident #1 slid forward in the wheelchair with her bottom not on the seat of the wheelchair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-09 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, document review, and interviews the facility failed to ensure staffing information was complete and was not missing information, to ensure staffing information was accurate and current, and to maintain the posted daily nurse staffing data for a minimum of 18 months. The deficient practice had the potential to affect all residents.Based on observations, record review and interviews the facility failed to ensure staffing information was complete and accurate, and failed to maintain the posted daily nurse staffing data for a minimum of 18 months. The findings include: During an observation on 09/03/2025 at 1:49 PM, this surveyor observed a staffing schedule for CNAs and nurses for the month of September 2025 in a glass case on the wall near the main front door entrance and in a glass case on the wall near the common area front door During an observation on 09/03/2025 at 1:52 PM, outside of the Administrators (AD) office, this surveyor observed a staffing schedule for nurses for the month of September 2025. A review of the posted nursing and CNA schedules on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-09 · tag F0568 — patternProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, facility document review, and facility policy review, it was determined that the facility failed to provide a financial record or quarterly statement to the resident or resident's representative for the resident's funds account. This deficient practice has the potential to affect 14 residents placing their personal funds in the trust of the facility.Based on record review and interviews, it was determined that the facility failed to provide a financial record or quarterly statement to the resident or resident's representative for the resident's funds account. This deficient practice has the potential to affect 14 residents placing their personal funds in the trust of the facility. The findings include: On 09/04/2025 at 4:36 PM, Business Office Manager (BOM) provided a facility document titled Personal Funds Receipts. She reported they do not have quarterly statements available for the residents with personal funds kept by the facility. The Personal Funds Receipts document contained information regarding the resident's personal funds listed, which did not include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, facility document review, facility policy review, it was determined that the facility failed to ensure Care Plans were person-centered for two residents (Resident #4 and #35) of 12 residents reviewed. The Findings include: Resident #4 A review of Resident #4's admission Record indicated, the facility currently admitted Resident #4 on 09/01/2023 and last returned on 07/11/2025, with diagnoses which included recurrent major depressive disorder (mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest or pleasure in activities), hypokalemia (low potassium levels), hemiplegia (partial to total paralysis on one side of the body), hemiparesis (weakness on one side of the body) following a cerebral infarction (stroke) affecting the left non-dominant side, hypertension (high blood pressure), hyperlipidemia (high cholesterol), dysuria (difficulty urinating), and constipation (infrequent or difficult bowel movements). A review of Resident #4's quarterly Minimum Data Set (MDS), with an Assessment Reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, it was determined the facility failed to report an alleged violation and investigation of the alleged violation involving supervision to the proper state agency within the allotted time frame for 2 (Resident # 35 and Resident #13) of 2 sampled residents reviewed for accidents/supervision and resident abuse. The deficient practice had the potential to lead to harm for Resident #35 due to repeated elopements into an unsafe environment for the resident. The deficient practice could cause a possible delay of care with the potential of more harm to Resident #13. Based on interview, record review, and facility policy review, it was determined the facility failed to report an alleged violation, and the investigation outcome of the alleged violation, involving supervision and abuse to the proper state agency within the allotted time frame for one (Resident # 35) of two residents reviewed. The findings include: A review of Resident #35's Face Sheet indicated the facility admitted Resident #35 on 11/08/2023 with diagnoses which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure that the resident's transfer/discharge was documented in the resident's medical record, failed to provide the resident and resident representative a notice of transfer/discharge in writing, and failed to send a written copy of notice of transfer/discharge to a representative of the office of the State Long-Term Care Ombudsman for 1 Resident (R #35) of 3 residents reviewed for discharge rights. Based on record review, interviews and facility policy review, it was determined the facility failed to ensure that the resident's transfer or discharge was documented in the resident's medical record, to send a written copy of notice of transfer or discharge to the Ombudsman for one (Resident #35) of three residents reviewed. The findings include: A review of Resident #35's Face Sheet indicated the facility admitted Resident #35 on 11/08/2024 with diagnoses which included anoxic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility document review it was determined that the facility failed to ensure a safe environment as free of accident hazards and each resident receives adequate supervision to prevent accidents for 3 (Resident #35, Resident #8, and Resident #3) of 3 residents reviewed for accidents and supervision. Based on observations, interviews, record review, and facility policy review it was determined that the facility failed to ensure a safe environment was free of accident hazards and each resident received adequate supervision to prevent accidents for one (Resident #35) of three residents reviewed. The findings include: A review of Resident #35's Face Sheet indicated the facility admitted Resident #35 with diagnoses that included brain damage that occurs when the brain is deprived of oxygen, anxiety disorder, depression, congestive heart failure, and high blood pressure. A review of the quarterly MDS, with an ARD of 02/10/2025, revealed Resident #35 had a BIMS score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility policy review, it was determined that the facility failed to ensure food was appropriately stored and dated; refrigerator/freezers had thermometers placed on the inside for accurate temperature reading; trash receptacles had lids; kitchen equipment was clean; and meal trays were free of chips or sharp edges. The failed practice had the ability to affect all 36 people who received their meals from 1 of 1 kitchen. Findings include: A review on 6/26/24 at 9:16 AM of a facility policy titled, Food Receiving and Storage dated 06/26/2024, on 06/26/2024 at 9:16 AM indicated, Foods shall be received and stored in a manner that complies with safe food handling practices. Policy continues to outline the intention of inspecting food upon arrival to ensure quality before being accepted, that all foods stored in the refrigerator or freezer are labeled and covered and dated, and all food is monitored to ensure use prior to the use by date. A review of a facility policy titled, Sanitization on 06/26/2024 at 9:40 AM indicated, The food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-26 · tag F0847 — widespreadInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility document review, it was determined that the facility failed to ensure the Arbitration agreement contained all necessary components including the right to resend the agreement within the first 30 days of admission, a declaration affirming that signing an arbitration is not a condition of admission and a statement providing for the right to communicate with state/federal surveyors, health department employees and the state Ombudsman. The failed practice had the ability to affect 4 of 4 (Residents #17, #139, #24, and #140) sampled residents who had signed arbitration agreements since the change of ownership on 04/01/2023 as documented on the Nursing Home Facility Directory page. Findings include: A review of a facility admission packet, on 06/24/2024 at 10:15 AM, revealed, Section XI. Dispute Resolution. Paragraph 2, page 10 of 14 began, Resident shall select one of the following dispute resolution options: Binding Arbitration or Legal Proceedings. A review of a Binding Arbitration agreement revealed there was: 1. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents who required assistance with personal hygiene had hair removed from their face for 3 (Residents #3, #28, and #17) of 3 sample mix residents, and fingernails were kept trimmed for 1 (Resident #17) of 3 (Resident #3, #28, and #17) sample mix residents to promote good grooming. The findings are: 1. On 06/24/2024 at 11:03 AM, the Surveyor interviewed Resident #3 and asked, Are you receiving your shower as scheduled? Resident #3 stated, I was supposed to get my shower this past Saturday. Wednesday is my other shower day so hopefully I will get it. The Surveyor observed the resident with chin hair and asked, Would you like for staff to remove the hair from your chin? Resident #3 stated, Yes, but they don't. When asked, Have you asked for it to me removed? She stated, Yes, but I still have it. a. Review of the Care Plan for Resident #3 with a date of 10/05/2022 documented, Category: Bathing & Hygiene Personal Choices I need assist of 1 with my bathing, dressing and grooming due to history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure activities were provided on the weekend for all 34 residents who resided in the facility. The findings are: On 06/23/2024 at 11:47 AM, the Surveyor has not observed any weekend activities in the facility since entry. On 06/23/2024 at 3:12 PM, the Surveyor has not seen any weekend activities taking place in the facility since entry. On 06/25/2024 at 1:15 PM, the residents present in the Resident Council Meeting were asked if activities were held on the weekend. In unison the group stated, No. The group continued to report that a former employee comes in occasionally to provide a church service. Otherwise, the residents are left on their own. On 06/25/2024 at 2:00 PM, the Activity Director (AD) was asked if activities were held on the weekend. The AD described putting activities on the calendar for the weekend that require very little set up or staff assistance such as movies, coloring or puzzles. When asked if anyone was assigned to perform the weekend activities the AD denied having knowledge of any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 17 citations
- Potential for harm · E2024-06-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure narcotic medications were stored in a permanently affixed compartment to prevent the potential of misappropriation of resident property. The findings are: On 06/26/2024 at 8:38 AM, the Surveyor accompanied by Assistant Director of Nursing (ADON) entered the main medication room. Upon checking the facility narcotic box in the refrigerator, that had no visible locking mechanism on the outside, was easily removed, and the Surveyor pulled it out of the refrigerator. The Surveyor placed the narcotic box back down in the refrigerator and asked the ADON if she would pick it up. The ADON was able to pick up the narcotic box and remove it from the refrigerator. The Surveyor interviewed the ADON and asked, Should the narcotic box be permanently affixed in the refrigerator? She stated, It should. When asked, Why should it be permanently affixed in the refrigerator? She stated, So somebody can't pick it up and take off with it. When asked, How many locks is the narcotic box secured behind? She stated, The main…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-26 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility document review, and policy review, the facility failed to ensure a written menu was followed to ensure the nutritional needs of the residents were met and that a variety of food was provided to promote consumption and enjoyment of meals for all 36 residents who receive their meals from one of one kitchen. The findings are: Review of a policy received on 06/26/2024 at 9:25 AM, entitled, Food and Nutrition Services, stated that each resident is provided with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. On 06/23/2024 at 11:05 AM, upon entry into the kitchen the lunch meal was reported to be: Soft shell taco's, refried beans, shredded lettuce, chopped tomatoes, sour cream, shredded cheese and crushed pineapple. No serving sizes were provided. A review of the written menu called for brown sugar meatloaf, mashed potatoes, mixed vegetables, peach upside-down cake, dinner roll and margarine. When the Dietary Manager (DM)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility document review, facility policy review, it was determined that the facility failed to ensure food temperatures were maintained to promote consumption and to prevent food borne illness for 36 residents who receive their meals from one of one kitchen. Findings include: A review of a facility policy on 06/26/2024 at 9:45 AM entitled, Preventing Foodborne Illness, stated, food will be .served so that the risk of foodborne illness is minimized. The policy continues to describe the facility as recognizing improper holding temperatures as a critical factor in foodborne illness. A review of a facility policy on 06/26/2024 at 9:50 AM entitled, Food and Nutrition Services, reports that food and nutrition services staff will inspect food trays to ensure that the correct meal is provided to each resident, the food appears palatable and attractive, and it is served at a safe and appetizing temperature. On 06/23/2024 at 12:05 PM, observation of the temperatures of the lunch meal were taken and recorded as follows: Taco meat 195.6 degrees Fahrenheit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident/resident representative or Power of Attorney (POA) in writing of the resident's transfer/discharge to the hospital as required for 1 (Resident #28) of 1 sample mix residents and to ensure the ombudsman was notified of transfers to the hospital. The findings are: On 06/23/2024 at 3:07 PM, the Surveyor interviewed Resident #28 and asked, Have you recently been to the hospital or emergency room for treatment? Resident #28 stated, Yes, last Monday from bleeding in my urine after an in and out cath. Review of Residents #28's Census Report dated 06/19/2024 documented, Census Event: Discharge- Return Expected. Resident #28 Census report dated 06/21/2024 documented, Census Event: Return. admission Source: Transfer from a hospital. Review of Residents #28's Progress Notes revealed Resident #28 was admitted to the hospital on [DATE] and returned to the facility on [DATE]. On 06/25/2024 at 10:56 AM, during review of Resident #28's records, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify resident representatives or power of attorneys (POA) in writing of the bed hold policy upon a resident's transfer to the hospital and/or discharge as required for 1 (Resident #28) of 01 sampled residents. The findings are: On 06/23/2024 at 03:07 PM, the Surveyor interviewed Resident #28 and asked, Have you recently been to the hospital or emergency room for treatment? Resident #28 stated, Yes, last Monday from bleeding in my urine after an in and out cath. Review of Residents #28's Census Report dated 06/19/2024 documented, Census Event: Discharge- Return Expected. Resident #28 Census report dated 06/21/2024 documented, Census Event: Return. admission Source: Transfer from a hospital. Review of Residents #28's Progress Notes revealed Resident #28 was admitted to the hospital on [DATE] and returned to the facility on [DATE]. On 06/25/2024 at 10:56 AM, during review of Resident #28's records, the Surveyor was unable to locate Resident #28's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure there was a restorative program to prevent further decline in range of motion (ROM) when residents complete occupational/physical therapy for 1 (Resident #26) of 1 sample mix resident. The findings are: On 06/24/2024 at 1:11 PM, the Surveyor observed Resident #26 in a wheelchair, the resident's right arm was flaccid, and the resident was using the left arm/hand to pick up and move right the arm/hand. The Surveyor interviewed Resident #26 and asked, Are you able to move your right arm? Resident #26 stated, Right arm is from a stroke. The therapist used to do range of motion but not now because of my insurance. When asked, Do you receive restorative from one of the Certified Nursing Assistants (CNA's)? Resident #26 stated, No, there's no restorative aide. I ran out of insurance, and they don't do it anymore, but they still check on me. Review of Resident #26's Physician Order Report dated 06/01/2024 documented, Rehab Potential: Fair Start Date: 11/29/2023; End Date: Open Ended. Rehab OT- PT- Eval and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, and facility policy review it was determined the facility failed to report an allegation of abuse and misappropriation of property for 3 (Resident #3, #5 and Resident #6) of 3 residents reviewed for abuse. Findings include: A review of a facility policy titled Abuse Investigation and Reporting dated 07/01/2017, indicated, All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state, and federal agencies (as defined by current regulations) and thoroughly investigated by facility management .If an incident or suspected incident of resident abuse, mistreatment, neglect, or injury of unknown source I reported, the administrator will assign the investigation to an appropriate individual . A review of a facility policy titled, Abuse Prevention Program dated 12/01/2016, indicated, Our residents have the right to be free from abuse, neglect, misappropriation of resident property and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, and facility policy review it was determined that the facility failed to investigate an allegation of abuse and misappropriation of property for 3 (Resident #3, #5, and #6) of 3 residents reviewed for abuse. Findings include: A review of a facility policy titled Abuse Investigation and Reporting dated 07/01/2017, indicated, All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state, and federal agencies (as defined by current regulations) and thoroughly investigated by facility management .If an incident or suspected incident of resident abuse, mistreatment, neglect, or injury of unknown source I reported, the administrator will assign the investigation to an appropriate individual . A review of a facility policy titled, Abuse Prevention Program dated 12/01/2016, indicated, Our residents have the right to be free from abuse, neglect, misappropriation of resident property and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews it was determined that the facility failed to implement enhanced barrier precautions as recommended. Findings include: A review of a facility manual titled, Nursing Services Policy and Procedure Manual for Long-term care Infection Control, dated 03/01/2022, did not indicate any information regarding Enhanced Barrier Precautions [EBP]. During an observation on 05/28/2024 at 10:02 AM, the facility did not have any EBP signs on resident rooms and did not observe any personal protective equipment [PPE] within close proximity of resident rooms. During a concurrent observation on 05/28/2024 at 3:25 PM, the facility did not have any EBP signs on resident rooms and did not observe any personal protective equipment [PPE] within close proximity of resident rooms. During a concurrent observation on 05/29/2024 at 11:23 AM, the facility did not have any EBP signs on resident rooms and did not observe any personal protective equipment [PPE] within close proximity of resident rooms. During an interview on 05/29/2024 at 1:59 PM, the Administrator confirmed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review it was determined the facility failed to maintain proper temperatures in the facility to provide a safe comfortable homelike environment for 1 (Resident #4) of 3 residents reviewed for physical environment. Findings include: A review of Resident #4's face sheet indicated the facility admitted Resident #4 with diagnoses that included extended spectrum beta lactamase (ESBL) resistance, Chronic viral hepatitis C, malignant neoplasm of bronchus or lung, and diabetes mellitus due to underlying condition with diabetic neuropathy. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/05/2024, revealed Resident #4 had a Brief Interview of Mental Status (BIMS) score of 15 which indicated the resident was cognitively intact. A review of Resident #4's care plan initiated on 5/29/24 revealed the Resident was taking antibiotics for ESBL of urine. Interventions included administer medications as ordered by physician. Monitor and report any worsening signs/symptoms. Monitor for any adverse side effects. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-31 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, it was determined the facility failed to provide Registered Nurse coverage for 8 consecutive hours in a 24-hour period for 11 of 15 days reviewed for Registered Nurse coverage. Findings include: A review of a facility policy titled, Staffing, Sufficient and Competent Nursing dated 08/01/2022, indicated, Our facility provides sufficient numbers of nursing staff with appropriate skills and competency necessary to provide nursing and related care and services for all residents in accordance with resident care plans and the facility assessment .A registered nurse provides services at least eight (8) consecutive hours every 24 hours, seven (7) days a week. RNs [Registered Nurse] may be scheduled more than eight (8) hours depending on the acuity needs of the resident. A review of the daily timecards for May 14, 2024, through May 28, 2024, indicated the facility did not have a Registered Nurse for 8 consecutive hours on 11 days starting May 7th through May 7th. A review of the daily timecards for May 14, 2024, through May 28, 2024, indicated the last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure nursing assistants (NAs) were enrolled in a training program and completed their training within a four-month period prior to providing resident care. The failed practice had the ability to affect all 37 residents who resided in the facility according to a list provided by the Director of Nursing (DON) on 12/8/23 at 9:53 AM. The findings are: On 12/13/23 at 10:50 AM, the DON provided a list of Nursing Assistants (NAs) currently employed by the facility. Upon review there were 5 Nursing Assistants with a hire date of 12/1/23, one with the hire date of 11/6/23, and one with the hire date of 11/7/23. On 12/13/23 at 12:00 PM, the DON provided nursing schedules for 9/1/23 to 9/24/23. Upon review of the Nursing Assistants listed on the schedule, it was noted that the NAs on the schedule in September were on the list of Nursing Assistants provided this morning that were listed as having started their training on December 1, 2023. When asked to clarify, the DON stated, I'm just going to tell you what was done. Those NAs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-04-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure leftover food items were placed in the refrigerator to prevent the potential for borne illness; failed to ensure a sanitary environment for food preparation/storage, as evidenced by missing and chipped floor tiles and missing ceiling tiles, an accumulation of a black greasy residue and debris on the floor; the floor drain was free of dirt and debris and the walls in the Storage Room were not discolored; expired food items were promptly removed and discarded on or before the expiration or use by dates to prevent potential borne illness for residents who received meal tray form 1 of 1 kitchen; freezer temperatures were maintained at 0 degrees Fahrenheit to prevent food from thawing to prevent the potential for bacteria growth; dietary staff washed their hands/changed gloves before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1kitchen; and hot food items were maintained at or above 135 degrees Fahrenheit on the steam table while awaiting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure fingernails were cleaned and trimmed to promote good personal hygiene and grooming for 2 (Residents #14 and #29) of 16 (Residents #1, #4, #8, #9, #12, #13, #14, #17, #19, #24, #26, #28, #29, #34, #36 and #37) sampled residents who were dependent on staff for nail care. The findings are: 1. Resident #14 had diagnoses of Cerebrovascular Disease with Hemiplegia, Coronary Artery Disease, and Hypertension. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/12/23 documented the resident scored 11 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS) and required extensive physical assistance of one person with personal hygiene and was dependent on one person for bathing. a. The Care Plan with a revision date of 02/27/23 documented, .I need limited assistance of one with adls [activities of daily living] & [and] transfers at times. I have monoplegia and my right arm is paralyzed and has contracture. I have quarter rails to help maintain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-13 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure an ongoing program of activities was provided to assist in maintaining the resident's physical, mental and psychosocial well-being, and independence. The failed practice had the ability to affect all 35 residents who reside in the facility according to the Resident Census and Conditions of Residents provided by the Minimum Data Set (MDS) Coordinator on 04/11/23 at 9:57 AM. The findings are: 1.Resident #19 has a diagnosis of Cerebral Infarction, Hemiplegia and Hemiparesis, Low Back Pain, and Abnormal Posture. The Quarterly MDS with an Assessment Reference Date (ARD) of 01/08/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS). a. On 04/11/23 at 10:19 AM, Resident #19 reported she was not provided an activity schedule on a regular basis. No calendar was in the resident's room. Resident #19 stated, They haven't put up a calendar for April yet. She stated that if a calendar is placed in the room the she is unable to see it as it is posted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-13 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure range of motion was maintained for 2 (Residents #19 and #29) of 4 (Residents #4, #14, #19 and #29) sampled residents who had contractures as documented on a list provided by the Director of Nursing (DON) on 04/13/23 at 12:22 PM. The findings are: 1. Resident #19 had diagnoses of Cerebral Infarction, Hemiplegia and Hemiparesis, Low Back Pain, Abnormal Posture. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/08/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMs) and had functional limitation in range of motion of the shoulder, elbow, wrist, and hand on one side. a. The Care Plan with a revision date of 01/13/23 documented, .I need assistance . I have hemiplegia secondary to my CVA [Cerebrovascular Accident / Stroke] . I have had a stroke and I have left sided weakness. I have hemiplegia and hemiparesis. I do not use my left arm and hand . The Care Plan did not address an approach to monitoring/treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 7 residents who received mechanical soft diets from 1 of 1 kitchen according to a list provided by the Dietary Supervisor on 04/11/23. The findings are: 1. On 04/11/23, the menu for lunch documented residents who received a mechanical soft diet were to receive a #6 scoop (2/3 cup) of chicken jambalaya. a. On 04/11/23 at 12:09 PM, Dietary Employee (DE) #1 used a 4-ounce spoon (green spoon) which is equivalent ½ cup (4 ounces) to serve a single portion of ground chicken jambalaya to residents who required a mechanical soft diet, instead of a #6 ladle as specified on the menu. b. On 04/11/23 at 1:53 PM, the Surveyor asked DE #1, What spoon size did you use to serve the chicken jambalaya to the residents on mechanical soft diets and how many servings did you give to each resident? She stated, I used 4 ounce spoon, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$12,649 in federal fines across 1 penalty.
- $12,649 — penalty dated 2023-12-15
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to POINTE MANAGEMENT — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.3 | -0.3 vs chain |
| Health inspection | 1 of 5 | 2.2 | -1.2 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 1 of 5 | 1.2 | -0.2 vs chain |
The other 11 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LINCOLN HCG LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2023 |
| S & C HOLDINGS ILLINOIS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2023 |
| STONEWALL HCG LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2023 |
| CHANKIN, KEVIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2023 |
| MERMELSTEIN, MICHAEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 04/01/2023 |
| WEBSTER, SHIMON | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 04/01/2023 |
| HOLMES, NANCY | Individual | W-2 MANAGING EMPLOYEE | — | since 04/01/2023 |
| POINTE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2023 |
| LEVOVITZ, YERUCHOM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2023 |
CMS files one row per role, so the 10 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $333K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045178. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.