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Eastview Healthcare & Senior Living

100 Eastview Place, Sullivan, IL 61951 · For profit - Limited Liability company · 63 certified beds · (217) 728-7367 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)5 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$257,072 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • it has 5 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $257,072 in federal fines (most recent 2026-03-18)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2 W Adams St · (217) 728-2048 · Call to confirm hours
Pharmacy
102 E Harrison St · (217) 728-2331 · Call to confirm hours
Grocery
431 S Hamilton St · (217) 728-8366 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
1213 E Jackson St · (217) 259-6736

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.8%13.4%15.4%worse
Long-stay residents who lose too much weight13.4%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder2.7%0.9%0.9%worse
Long-stay residents with a urinary tract infection3.5%1.5%2.0%worse
Long-stay residents with depressive symptoms4.9%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.6%0.1%0.1%worse
Long-stay residents with falls causing major injury5.6%3.1%3.3%worse
Long-stay residents whose ability to walk worsened30.9%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication31.0%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine95.3%91.8%95.3%typical
Long-stay residents with pressure ulcers4.0%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control25.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table28.1%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.0%2.2%1.4%worse
Short-stay residents rehospitalized after admission26.1%26.1%22.6%worse
Short-stay residents with an outpatient ER visit17.1%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.412.021.67better
Long-stay outpatient ER visits per 1,000 resident days3.062.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.3%U.S. median 10.7%
Went back to hospital
0.10U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 6.7–16.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified76.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay4.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.84
LPN hours/ resident / day
1.94
Aide hours/ resident / day
3.30
Total nurse hours/ resident / day
0.54
RN hoursweekends
43.2%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 63 beds and averages 47.7 residents a day — about 76% occupied, or roughly 15 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.74 hrs/resident/day on weekends vs 3.52 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.50 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2024-11-15)
17
at the previous standard inspection (2023-10-24)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 16 most serious are shown; the remaining 44 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide supervision for a resident in a resident's room to prevent falls for one resident (R2) and failed to implement fall prevention interventions to for one resident (R3). These failures affect two of four residents (R2, R3) reviewed for falls in the sample list of 19. These failures resulted in R2 sustaining a subarachnoid hemorrhage and a compression fracture of the T12 vertebral body from falling. Findings include: 1) R2's Medication Review Report dated 6/18/26 documents diagnoses including Unspecified Dementia with Other Behavioral Disturbance, Cognitive Communication Deficit, Other Lack of Coordination and Other Reduced Mobility. R2's Care Plan dated 11/4/25 documents R2 slid out of the wheelchair while in R2's room unsupervised. The intervention put into place was to educate staff to place R2 in the common area until available to assist R2. R2's Public Health Notification Form Dated 5/26/2026 documents R2 had a fall with injury.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement interventions to prevent a fall for one resident (R1) who has a history of seizures and takes an anticoagulant of three residents reviewed for falls in a sample list of eight residents. This failure resulted in R1 falling from R1's bed while having a seizure and R1 sustaining a six centimeter scalp laceration requiring evacuation of a hematoma and sutures, and a subdural hematoma.R1's Care Plan updated 10/20/25 includes the following diagnoses: Epileptic Seizures, Peripheral Vascular Disease. Recent Femoral/Popliteal Bypass with Wound Dehiscence, Chronic Kidney Disease Stage III, Muscle Weakness, Difficulty Walking, Osteoarthritis, Major Depression, History of Subarachnoid Hemorrhage with Residual Hemiplegia and Hemiparesis of the Left Side.R1's Medication Administration Record (MAR) for December 2025 documents R1 has a current physician's order with the start date of 10/20/25 for Eliquis (anticoagulant) five Milligrams twice daily and Keppra (Anticonvulsant) 500 Milligrams twice daily. This MAR also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement fall prevention measures for two of two residents (R2, R7) reviewed for falls on the sample list of 13. These failures resulted in R2 experiencing a displaced fracture of the right hand, and R7 a fractured nasal bone. Findings Include:Falls and Fall Risk Management policy dated March 2018 documents Based on previous evaluations and current data, the staff will identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling.1. Facility Reported Incident Final Investigation dated August 19, 2025, documents on August 11th, 2025, the Certified Nursing Assistant (CNA) reported that while giving R7 a shower, R7 lunged forward out of the chair and onto the floor. Nurse assessed immediately and R7 was sent to the emergency room (ER). Conclusion: X-Ray found nasal bone fracture.R7's undated care plan documents diagnosis of Unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-12-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide treatment and services to prevent the development and worsening of a residents pressure ulcer. These failures affect one (R1) of three residents reviewed for pressure ulcers in the sample list of five. These failures resulted in R1's facility acquired pressure ulcer worsening. Findings include: R1's undated Face Sheet document R1's diagnoses as Alzheimer's Disease, Fracture of unspecified part of neck of unspecified femur, subsequent encounter for closed fracture with routine healing, methicillin resistant staphylococcus aureus infection as the cause of disease classified elsewhere. R1's March 2023 Weekly Wound Tracking documents on 3/9/23 R1's Stage Four pressure ulcer measured 0.5 cm by 0.2 cm by 0.1 cm. There are no documented measurements/assessments after 3/9/23 until 3/31/23 when R1's ulcer was larger and measured 2.5 cm by 2.5 cm by 0.8 cm. R1's Treatment Administration Record (TAR) dated March 2023, documents no treatments being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect the resident's right to be free from physical abuse by another resident for two residents (R23, R46) of 16 residents reviewed for abuse on the sample list of 29. This failure resulted in R23 requiring emergency services for lacerations to the bridge and left side of the nose. This past noncompliance occurred from 9/12/23 to 9/19/23. Findings include: The facility's final report to Illinois Department of Public Health dated 9/18/23 documents on 9/12/23 at 2:00 PM, R46 was standing in the hallway at the end of the hall near R23's room. R23 wheeled himself to the door and then stood up and went at R46 screaming for R23 to not go in his room. R46 reacted by hitting R23 in the nose and R23 hit him back. R23 and R46 were immediately separated and assessed. R46 had no injuries but R23 had a laceration on the bridge of the nose. Both were sent to the Emergency room. R23's Hospital records dated 9/12/23 document R23 has a one centimeter laceration to the bridge and side of the nose. This record indicates the lacerations are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent resident-to-resident physical abuse resulting in R1 striking R2 who sustained a lip laceration and broken tooth requiring further evaluation at the hospital. This failure affects two residents (R1, R2) of four reviewed for abuse in the sample of four. Findings include: The facility Abuse Prevention Program policy (5/2021) documents: This facility affirms the right of our residents to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. The same policy documents: Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. R1's care plan dated 8/21/2023 documents Physical aggression: R1 is/has potential to be physically aggressive with staff and other residents r/t Dementia. R2's Medical Diagnosis list (8/22/2023) documents R2's diagnoses include: Parkinson's Disease (neurodegenerative disorder), Lewy Body Dementia (neurocognitive disorder), Psychotic Disorder, Bipolar Disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform adequate sanitation of residents' eating utensils, cutlery, and dishware. This failure has the potential to affect all 20 residents residing in the facility.Findings include:On 6/16/26 at 1:15 PM after the lunch meal, V16, Dietary Aide performed a temperature check using the manufacturer's provided temperature gauge on the dishwasher, and performed a chemical sanitization check with manufacturer approved litmus paper. The Litmus paper was read by V16 who stated the results were between 25-50 parts per million (ppm) when compared to provided scale on the bottle. V16 confirmed the temperature was read at 118 degrees Fahrenheit (F) during the wash cycle and 120 degrees F at the rinse cycle.On 6/17/26 at 9:20 AM V15, Dietary Aide was washing breakfast dishes and looked at the temperature gauge on side of the dishwasher and stated the water temperature during the wash cycle was 118 degrees F. On 6/17/26 at 9:51 AM V10, Maintenance Director, stated the water temperature in the dishwasher should be at least…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide and maintain a safe, functional, and sanitary environment for three of five residents (R2, R5 and R6) reviewed for unsealed windows/environment in the sample list of 19. Findings Include:On 6/16/26 at 11:35 AM R5's window was observed with a window air conditioning unit sitting on the left side of the window opening and a piece of cardboard on the side right side which was taped loosely in place with white tape. There were openings around the cardboard where the tape was not sealed and outside light was observed through the gaps. There were dead gnats and other bugs and dirt on the sill of the window. R5 used her grabber to poke the cardboard, and it moved easily and the tape came apart. R5 stated the staff are aware her window is like this and she does not like it because she cannot see out of her window. R5 stated she asked if they could replace it with plexi-glass or something else, but stated, I still have the cardboard. On 6/16/2026 at 11:20 AM R6's window was observed with foam on both sides of the air…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from abuse for three residents (R2, R3, R6) reviewed for abuse, in a sample list of nine residents.Findings Include: 1. R3's Incident report dated 4/5/2026, documents the incident occurred in the lounge on 4/5/2026 at 6:15pm. It also documents that R3 came out of the dining room when R4 hit R3 on the left forearm. The incident reports that R3 had no redness, bruising, or swelling noted. R3 was interviewed and was documented as stating that R4 came toward R3 and hit R3's arm. The immediate action documented is that R3 and R4 were separated and assessed for injury. R3's Physician's Order Sheet documents diagnosis of: Dementia with Anxiety, Schizoaffective Disorder, Bipolar Disorder, and Repeated Falls. R3's Health status note dated 4/6/2026 documented, R3 was coming out of the dining room when another resident (R4) came at and hit R3's left forearm before staff could intervene. R3 and R4 were separated and R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure timely call light response for one of four residents (R6) reviewed for staffing in the sample list of eight residents. Findings include: On 12/29/25 at 11:17 AM R6 stated there aren't enough Certified Nursing Assistants (CNAs) on second and third shifts, R6 waits an hour for R6's call light on these shifts while needing incontinence cares, causing R6 to be left in urine/feces. R6 stated call lights are frequently brought up in resident council. The Grievance/Complaint Report dated 11/10/25 documents unidentified residents complain that third shift isn't answering call lights fast enough so residents can be changed. R6's Minimum Data Set, dated [DATE] documents R6 as cognitively intact, is dependent on staff for toileting and R6 is frequently incontinent or urine and always incontinent of bowel. On 12/29/25 at 1:06 PM, V9 Activity Director stated call lights were brought up in November's resident council meeting, but V9 could not recall which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide showers as scheduled for one of four residents (R6) reviewed for staffing in the sample list of eight residents. Findings include: The facility's Shower/Tub Bath policy dated February 2018 documents the purpose of this procedure is to promote cleanliness, provide comfort and monitor skin condition. This policy documents to record if the resident refused showers/baths and notify the supervisor. On 12/29/25 at 11:17 AM, R6 stated R6 is supposed to get showers twice per week and R6 prefers to have them in the evenings after 7:00 PM. R6 stated her shower days used to be Mondays/Thursdays and then changed to Tuesdays/Fridays, and R6 goes two weeks without getting showers. R6's Grievance/Complaint Report dated 11/10/25 documents R6 stated R6 had not received a shower in two weeks. R6's Minimum Data Set, dated [DATE] documents R6 as cognitively intact and is dependent on staff for bathing. R6's active Care Plan documents R6 has activities of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during incontinence care for one of four residents (R2) reviewed for incontinence in the sample list of eight residents. Findings include: The facility's Perineal Care policy dated February 2018 documents for female perineal care wash/dry from front to back, washing the labia and perineum followed by the rectal area/buttocks. On 12/29/25 at 1:34 PM, R2 was lying in bed. V11 and V12 Certified Nursing Assistants applied gloves and gowns and entered R2's room. V11 pulled down R2's brief which was wet with urine and had a small amount of soft bowel movement. V11 used wash cloths to clean R2's vaginal area in a front to back motion and then turned R2 on her side to cleanse buttocks. V11 did not change gloves and applied a clean brief. V11 then turned R2 onto R2's back and cleaned R2's vaginal area again while wearing the same gloves used to wash R2's buttocks. At 1:45 PM, V11 confirmed V11 used the same contaminated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to designate and maintain a full-time Director of Nursing (DON). This deficiency has the potential to affect all 50 residents in the facility by compromising the oversight and coordination of nursing services. Findings Include:Review of staffing schedules from 7/25/25 thru 8/25/25 confirmed that no licensed nurse was designated as Director of Nursing (DON) and no interim appointment was made.On 8/25/25 at 1:20pm, V12 Licensed Practical Nurse (LPN), confirmed there is no DON at this time and stated we haven't had a DON for a few weeks now.On 8/26/25 at 12:20pm, V1 Administrator stated, We've been trying to hire a Director of Nursing (DON), but we haven't been able to find anyone. We do have an interim DON starting soon.On 8/27/25 at 1:35pm, V2 Corporate Nurse stated the facility does not have a DON at this time, but we do have an interim DON starting soon.The Facility Census dated 8/21/25 documents there are 50 residents currently in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-27 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon interview and record review, the facility failed to employee a certified dietary manager for food services. This failure has the potential to affect all 50 residents currently residing in facility.Findings include:Facility Census dated 8/21/25 documents there are 50 residents currently residing in the facility.Dietary Services food certifications reviewed on 8/21/25. Certifications include food safety for all dietary staff. Certifications do not include Dietary Manager Certification.On 8/21/25 at 1:00pm, V4 Dietary Manager (DM) stated she is not certified for dietary management.On 8/27/25 at 11:57am, V5 Registered Dietician (RD), stated she consults for facility and primarily approves menus and completes dietary recommendations for residents. V5 stated V5 is at facility on average approximately 16 hours a month. V5 confirms the facility has a newer dietary manager that is not certified at this time. On 8/27/25 at 12:50pm, V1 Administrator and V2 Regional Nurse confirmed that V4 DM is not a certified dietary manager and that V4 is not currently enrolled in any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-08-27 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview and record review, the facility failed to ensure meals were palatable and at a safe and appetizing temperature. This failure has the potential to affect all 50 residents currently residing at facility. Facility Resident Census dated 8/21/25 documents that there are 50 residents currently residing in the facility.The Food Temperature Chart for August reviewed. Chart dated 8/10/25-8/16/25 documents food temperatures at meal service. Breakfast meal for dates 8/11 and 8/12 are missing documentation. Lunch meal for dates 8/10, 8/11, 8/12, and 8/13 are missing, and dinner meal for dates 8/15 and 8/16 are missing documentation. Vegetable temperatures are being documented at 200 degrees Fahrenheit (F) at time of service. Chart dated 8/17/25-8/23/25 missing documentation for the 8/17/25 dinner meal. Facility Food Temperature Chart for 8/21/25 lunch meal documented food temps as follows: meat 210 degrees F, ground meat 200 degrees F, pureed meat 192 degrees F, vegetables 185 degrees F, pureed vegetables 192 degrees F, fruit 31 degrees F, and milk 31 degrees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-27 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect residents rights to be free from resident to resident physical abuse. This failure affects four of four residents (R3, R4, R5, R6) reviewed for abuse in the sample list of 13. Findings Include:Abuse, Neglect, Exploitation and Misappropriation Prevention Program dated April 2021 documents: Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms.The facility reported incident final investigation dated July 25th, 2025, documents on July 18th, 2025, at 4:50pm was reported by R4 that R3 made contact with R4's right forearm. The same document documents: After a thorough investigation the facility has determined that the incident did occur.The facility reported incident final investigation dated August 13th, 2025, documents on August 7th, 2025, at 11:30pm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · Dcited before2025-05-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the right to be free from physical abuse for two (R1, R2) of three residents reviewed for physical abuse from a total sample list of three residents reviewed for abuse. Findings include: The facility provided, Abuse Policy dated 2001 documents that abuse of any kind against residents is strictly prohibited. Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Physical abuse includes, but is not limited to hitting, slapping, biting, punching or kicking. 1.) R1's undated diagnosis sheet documents the following diagnosis sheet includes: Unspecified Dementia with Agitation and Behavioral Disturbance, Anxiety, Alzheimer's Disease, Alcohol Abuse, Psychotic Disturbance, and Mood Disturbance. R1's Minimum Data Set, dated [DATE] documents that R1 is severely cognitively impaired. R1's care plan dated 11/8/24 documents impaired cognitive function…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to thoroughly investigate an injury of unknown origin for one (R3) of three residents reviewed for injuries of unknown origin from a total sample list of four residents. Findings include: The facility provided Abuse Policy dated 2001 documents that bruising, including those found in unusual locations such as the head, neck, lateral locations on the arm, or posterior torso and trunk, or bruises in shapes such as finger prints are to be investigated. R3's undated diagnosis sheet documents the following diagnoses include: Unspecified Disorder of Psychological Development, Schizophrenia, Major Depressive Disorder, and Peripheral Vascular Disease. R3's care plan dated 3/7/24 documents that R3 will remain free of mistreatment or improper care and statements/allegations of mistreatment will be investigated including skin checks for physical marks or injury and interview persons assigned to R3's care. R3's Minimum Data Set, dated [DATE] documents that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-15 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to employ a full time Director of Nurses and failed to provide eight consecutive hours of Registered Nurse coverage for four of fourteen days reviewed. These failures have the potential to affect all 42 residents residing in the facility. Findings Include: Facility Nursing Staff Daily Assignment Sheets reviewed from 11/1/24 through 11/14/24 document four days (11/5/24, 11/8/24, 11/9/24, 11/10/24) that the facility failed to use the services of a Registered Nurse for at least eight consecutive hours. On 11/14/24 at 2:28 PM V2 Regional Administrator confirmed the facility currently has no Director of Nurses (DON) employed by the facility and the previous DON's last day was 9/18/24. V2 also confirmed there were four days since 11/1/24 that the facility did not have the required eight consecutive hours of Registered Nurse (RN) coverage. From 11/12/24 through 11/15/24 there was no DON observed working in the facility. The Long-Term Care Facility Application for Medicare and Medicaid dated 11/12/24 documents the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-15 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure required personnel attended the Quality Assessment and Assurance (QAA) committee meetings. This failure has the potential to affect all 42 residents in the facility. Findings Include: The January 2024 QAA meeting attendance signature sheet does not document the facility Director of Nursing or Infection Preventionist was present for the meeting. The April 2024, July 2024, and November 2024 QAA meeting attendance signature sheets do not document the facility Director of Nursing was present for any of these meetings. On 11/14/24 at 2:28 PM V2 Regional Administrator confirmed the facility's Quality Assessment and Assurance Committee meets at least quarterly and the required members include the facility Administrator, the Director of Nurses (DON), the Infection Preventionist (IP), the Medical Director or Designee, and two other staff members. V2 confirmed after review of the last four quarterly QAA sign in sheets, there was no DON present at any of the last four meetings and no IP present at the January 2024 meeting. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review facility staff failed to don appropriate Personal Protective Equipment (PPE) while providing resident care and failed to prevent cross contamination during medication administration for three of three residents (R11, R26, R5) reviewed for Infection Control in a sample list of 22 residents. This failure has the potential to affect all 42 residents residing in the facility. Findings Include: 1.) R11's undated Face Sheet documents medical diagnoses as Dementia, Alzheimer's Disease and active COVID-19. R11's Physician Order Sheet (POS) dated November 2024 documents a physician order dated 11/10/24 for R11 to be placed on Droplet and Contact Isolation for positive COVID-19 test to end on 11/20/24. R11's Minimum Data Set (MDS) dated [DATE] documents R11 as cognitively intact. R26's undated Face Sheet documents medical diagnoses as Alzheimer's Disease and current COVID-19 infection. R26's Physician Order Sheet (POS) dated November 2024 documents a physician order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify specific medical conditions or symptoms necessitating the use of physical restraints, failed to assess safe use of restraints, and failed to release a physical restraint every two hours per plan of care. This failure affects two residents (R24, R28) of two reviewed for restraints in the sample list of 22. Findings Include: The facility policy titled Physical Restraint/Enabler Policy revised 7/24/18 documents physical restraints are any manual method or physical or mechanical device, equipment or material attached, or adjacent to the resident's body which the individual cannot remove easily and which restricts freedom of movement or normal access to his or her body. A device that may constitute a physical restraint may include, but is not limited to: bed rails, self-release waist restraints, soft waist restraints, lap top cushions, vest restraints, Geri-chair with tray table, arm restraints, leg restraints, personal alarms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide timely incontinence care and incontinence care in accordance with facility standards for two of two residents (R22 and R10) reviewed for incontinence care in a sample list of 22 residents. Findings Include: The facility policy titled Perineal Cleansing reviewed 12/17 documents staff should wash pubic area including upper inner aspect of both thighs and frontal portion of perineum prior to washing resident buttocks and to dry areas thoroughly after cleansing. The basic infection control concept for perineal care is to wash from the cleanest to the dirtiest and remember to change or remove gloves and wash hands when going from working with contaminated items to clean items. 1.) R22's undated Face Sheet documents medical diagnoses as Dementia, Cognitive Communication Disorder, Acute Kidney Failure and Diabetes Mellitus Type II. R22's Minimum Data Set (MDS) dated [DATE] documents R22 as severely cognitively impaired. This same MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to properly store and date nebulizer tubing for one of one resident (R5) reviewed for oxygen in a sample list of 22 residents. Findings Include: The facility policy titled Nebulizer Therapy dated 10/07 documents staff should store Nebulizer tubing in a plastic bag and change mouthpiece tubing and nebulizer weekly. R5's undated Face Sheet documents medical diagnoses as Dementia, Intellectual Disabilities, Chronic Obstructive Pulmonary Disorder (COPD), Glaucoma, Chronic Systolic Heart Failure, Dependence on Wheelchair and Need for Assistance with Personal Care. R5's Minimum Data Set (MDS) dated [DATE] documents R5 as cognitively intact. R5's Physician Order Sheet (POS) dated November 2024 documents a physician order for Oxygen at 3 Liters (L)/minute via nasal cannula continuously. This same POS documents a physician order dated 8/21/24 to Change Hand Held Nebulizer (HHN)Tubing, reservoir and Respiratory bag weekly and as needed (PRN) when in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-21 · tag F0825 — pattern
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure therapy services were provided for five (R1, R2, R3, R4 and R5) of five residents reviewed for therapy services from a sample list of five residents. Findings include: On 3/20/24 at 12:55PM, V1 Administrator stated, Therapy's last day in this building was February 19, 2024. We are supposed to have a new company starting later this week. On 3/20/24 and 3/21/23, there no therapy providers were in the facility and no residents were receiving therapy services. 1.) R3's progress notes document that R3 was admitted to the facility on [DATE]. R3's physician orders dated 2/7/24 document orders for speech, occupational and physical therapy services. R3's therapy orders dated 2/8/24 document speech therapy to be done five times a week for four weeks. R3's occupational therapy notes dated 2/8/24 document occupational therapy to be done five times a week for four weeks. R3's physical therapy order dated 2/15/24 document physical therapy to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to employ a Registered Nurse to serve as full time Director of Nurses. This failure has the potential to affect all 45 residents who reside in the facility. Findings Include: On 12/6/2023 at 12:50 PM, V1 Administrator confirmed the facility does not currently employ a Registered Nurse to serve as full time Director of Nurses. Upon survey entrance and throughout the survey (12/6/23- 12/14/23) there was no Director of Nurses present and/or employed by the facility. The facility's Facility assessment dated [DATE], documents a full time Director of Nurses is required in order to meet the resident's needs and provide support and care for the facility's resident population. The facility's Room Roster/Census given on 12/6/2023 documents 45 residents currently reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly transfer one resident (R1) of three residents reviewed for falls on the sample list of five. Finding include: R1's undated Face Sheet document R1's diagnoses as Alzheimer's Disease, Fracture of unspecified part of neck of unspecified femur, subsequent encounter for closed fracture with routine healing, methicillin resistant staphylococcus aureus infection as the cause of disease classified elsewhere, Neuralgia and Neuritis, Radiculopathy, R1's admission Minimum Data Set (MDS) dated [DATE], documents R1 has short/long term memory impairment, and totally dependent with two or more staff for assistance with bed mobility, transfers, and toileting. R1's Computerized Tomography (CT) dated 7/5/23, results documents: comminuted (broken in at least two places, a severe trauma due to serious trauma like falls from a high place, creates shatter-like breaks) fracture of right femur involving portions of the neck, intertrochanteric region, and proximal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement infection control during incontinent care. The facility also failed to properly clean a wound for one resident (R2), of three residents reviewed for infection control in the sample list of five. Findings include: R2's undated Face Sheet documents R2's diagnoses as: Urinary Tract Infection, Diabetes Mellitus Type II, Peripheral Arterial Disease. R2's Wound Evaluation and Management Summary dated 11/2/23, documents a diabetic wound of the right, first toe full thickness and a diabetic wound of the right distal, plantar. lateral foot. R1's Physician Order Sheet (POS) dated 12/2023, documents treatments as: right lateral foot, apply foam and tape to area three times a week; and right first toe, apply two by two gauze soaked with Betadine (Antiseptic) solution, then cut an abdominal (dressing) pad to size and gauze wrap twice a day. On 12/6/23 at 1:15 PM, V2 Licensed Practical Nurse (LPN) performed a treatment to R2's right foot and toe. At this same time, V2 stated R2 had foot drop and R2's toe was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-24 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to employ a full time Director of Nursing and staff a Registered Nurse for eight consecutive hours a day. This failure has the potential to affect all 44 residents residing in the facility. Findings include: The facility's Long Term Care Application for Medicaid and Medicare form dated 10/23/23 and signed by V1 Administrator documents there are 44 residents residing in the facility. On 10/22/23, 10/23/23, and 10/24/23 from 8:30 AM to 4:00 PM there was not a Director of Nursing working in the facility. The facility's nursing schedules dated September 2023 and October 2023 do not document that a Registered Nurse worked for 8 consecutive hours on 9/26/23, 9/29/23, 10/1/23, 10/2/23, 10/10/23, 10/15/23, 10/16/23, 10/20/23, 10/23/23, or 10/24/23. On 10/24/23 at 9:15 AM, V1 Administrator stated there has not been a full time Director of Nursing since 9/15/23. V1 confirmed there was not a Registered Nurse working for 8 consecutive hours per day on 9/26/23, 9/29/23, 10/1/23, 10/2/23, 10/10/23, 10/15/23, 10/16/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-24 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services and failed to employ a person-in-charge (PIC) with the required Food Protection Manager Certification. These failures have the potential to affect all 44 residents in the facility. Findings include: On 10/23/2023 at 10:46 AM, V7 (Dietary Manager) was actively supervising dietary operations in the facility kitchen. V7 reported being the full-time manager of the facility food service (PIC) and reported not being a clinically qualified Certified Dietary Manager or having equivalent training. V7 also denied being a certified Food Protection Manager, as required, and denied any other dietary staff were certified Food Protection Managers. V7 denied: -being a dietician; -being a certified dietary manager; -having an associate's or higher degree in food service management or in hospitality; -having 2 or more years of experience in the position of director of food and nutrition services in a nursing facility setting; -being a graduate of a dietetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-24 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete Psychotropic medication assessments and care plan targeted behaviors and interventions for five of five residents (R35, R9, R24, R46, R13) reviewed for Unnecessary medications in the sample list of 29. Findings include: 1.) R35's Order Summary Report dated 10/23/23 documents diagnoses including Unspecified Dementia, Unspecified Severity with Agitation, Alzheimer's Disease, Bipolar Disorder, Anxiety Disorder, Metabolic Encephalopathy, Epilepsy and Major Depressive Disorder. This Order Summary Report documents orders for Haloperidol (antipsychotic) 1 mg (milligram) tablet two times a day related to Bipolar Disorder, Seroquel Tablet (antipsychotic) 25 mg give 6.25 mg at bedtime related to Bipolar Disorder and Anxiety Disorder, and Trazodone (antidepressant) 100 mg one tablet in the evening related to Major Depressive Disorder. R35's electronic medical record did not contain any psychotropic medication assessments and R35's paper chart did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a new PASARR (Pre-admission screening and resident review) screening when a change in behaviors occurred for one (R46) of four residents reviewed for PASARR on the sample list of 29. Findings include: R46's PASARR screening dated 7/19/23 documents R46 has a diagnosis of Dementia and that R46 has no mental health conditions and is not receiving antidepressants, mood stabilizers, antipsychotics, or other mental health medications prescribed currently or in the last six months for mental health. This form documents a level two is not required. This form documents, There is no evidence of a PASARR condition of an intellectual/developmental disability or a serious behavioral health condition. If changes occur or new information refutes these findings, a new screen must be submitted. R46's Electronic Health Record (EHR) documents R46 was admitted to the facility on [DATE]. R46's EHR documents a physician order dated 10/20/23 for Haloperidol Lactate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure that a Preadmission Screening and Resident Review (PASARR) level II screening was completed for one (R1) of four residents reviewed for PASARR level II screenings, from a total sample list of 29. Findings Include: R1's level I PASARR dated 8/24/04, documents that a level II PASARR is required due to R1's history of depression with electric shock therapy treatments and inpatient psychiatric hospitalizations. R1's undated diagnosis sheet documents diagnoses of Schizophrenia, Anxiety and Major Depression. R1's October 2023 physician order sheet documents the following psychotropic medications: Risperidone .25 milligrams (mg), to be given six of seven days for schizophrenia, Sertraline 50 mg daily to be given for major depression, Lorazepam .25 mg to be given twice daily for anxiety and Buspar 10 mg to be given twice daily for anxiety. On 10/23/23 at 1:45 PM, V1 Administrator stated, We can't find the Level II PASARR for (R1) and they are saying it wasn't done. She should have had it done.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to develop a comprehensive care plan for contractures for one of 15 residents (R35) reviewed for care plans on the sample list of 29. Findings include: R35's Occupational Therapy Plan of Care report dated 12/9/21 documents treatment diagnoses including Right Elbow Contracture, Left Elbow Contracture, Right Wrist Contracture, Left Wrist Contracture, Right Hand Contracture and Left Hand Contracture. This report documents a goal of R35 using a resting hand splint for contracture prevention. R35's electronic care plan initiated 6/15/23 does not document any contracture diagnoses nor does it document any contracture as a concern or interventions to prevent decline. On 10/22/23 at 9:08 AM, R35 was in R35's room in R35's wheelchair leaning over the lap cushion. R35's hands were clinched closed and no cushions were in R35's hands but there was one of the cushions on top of the dresser. On 10/22/23 at 12:02 PM, V20 R35's family stated R35's hands are so contracted that V20 is not sure if they can even clean them. V20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to provide discharge planning to one (R47) of one residents reviewed for discharge planning from a total sample list of 29 residents. Findings include: The facility provided undated transfer and discharge policy documents that the facility and the physician are required to document regarding discharge in the resident's clinical record. R47's undated census sheet documents that R47 discharged from the facility on 10/13/23. R47's medical record does not contain an order for discharge, discharge goals, a discharge plan or R47's needs at the time of discharge. On 10/24/23 at 1:34PM, V1 Administrator said that she thought she recalled R47 wanting to go home but that she could not find any documentation related to the discharge.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to develop a discharge summary for one (R47) of one residents reviewed for discharge planning from a total sample list of 29 residents. Findings include: The facility provided undated transfer and discharge policy and procedure documents that the facility and the physician are required to document regarding discharge in the resident's clinical record. R47's undated census sheet documents that R47 discharged from the facility on 10/13/23. R47's medical record does not contain a physician's order for discharge, a discharge summary, a reconciliation of medications or plans for outpatient services. R47's discharge summary from physical therapy services dated 10/12/23 documents that R47 had not performed car transfers and is to have outpatient therapy services. On 10/24/23 at 1:34PM, V1 Administrator stated that she thought that R47 was supposed to have outpatient therapy and that there should be discharge information documented in the medical record, but that she was unable to locate any information except the physical therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to address and implement interventions for a decline in the ability to communicate for one (R23) of 16 residents reviewed for communication on the sample list of 29. Findings include: On 10/23/23 at 10:35 AM, R23 was sitting in the lobby of the facility. R23 could not hear when he was spoken very loudly to. R23 yelled I don't have my hearing aides and I can't hear nothing. I never got them back. I need them. On 10/23/23 at 10:35 AM, V9 Certified Nurse's Assistant stated R23 would be interviewable however the hospital lost his hearing aides a couple months ago. V9 stated R23's glasses are also missing. V9 stated R23 can't communicate with them. On 10/23/23 at 3:33 PM, V12 Transport stated R23 has an internal implant and a processor and when he went to the hospital in July the hearing aide/processor went missing. R23's Health Status Note dated 7/8/2023 at 4:59 AM documents, (R23) agitated this shift due to not having hearing aide. On 10/23/23 at 11:30 AM, V11 Certified Nurse's Assistant stated it's been two or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adaptive equipment to prevent further reduction in Range of Motion for one of one resident (R35) reviewed for Range of Motion in the sample list of 29. Findings include: R35's Occupational Therapy Plan of Care dated 12/28/21 documents diagnoses of Right Elbow Contracture, Left Elbow Contracture, Right Wrist Contracture, Left Wrist Contracture, Right Hand Contracture and Left Hand Contracture. R35's Minimum Data Set (MDS) dated [DATE] documents no impairment in range of motion. R35's MDS dated [DATE] documents no impairment in range of motion. On 10/22/23 at 12:02 PM, V20 R35's family stated that R35's hands are contracted and R35 is supposed to have a hand contracture cushion in both hands but V20 has not seen them in R35's hands for at least a couple of weeks. On 10/22/23 at 9:08 AM, R35 was in R35's room in R35's wheelchair leaning over the lap cushion. R35's hands were clinched closed and no cushions were in R35's hands but there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to elevate the head of bed during enteral feeding and failed to completely transcribe a dietician's enteral feed orders. This failure affects one resident (R13) of one reviewed for enteral feeding in the sample list of 29. Findings include: 1. R13's medical diagnosis list (10/23/2023) documents R13's diagnoses include: Gastro-Esophageal Reflux Disease, Hemiplegia (paralysis of one side of the body), Hemiparesis (weakness on one side of the body), Stroke, Asthma, Chronic Obstructive Pulmonary Disease, Epilepsy (seizure disorder), and Muscle Weakness. R13's comprehensive assessment (7/12/2023) documents R13 requires extensive assistance or is totally dependent on staff to complete all activities of daily living. R13's Physician Orders (10/23/2023) document R13 receives nutrition via enteral feed. R13's Care Plan (10/23/2023) documents R13's head of bed needs to be elevated to 45 degrees during and thirty minutes after receiving enteral feed. On 10/22/2023 at 10:07 AM, R13 was in bed receiving enteral feed solution…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide oxygen therapy as ordered for one (R1) of one residents reviewed for oxygen therapy on the sample list of 29. Findings include: The facility provided oxygen therapy policy dated 3/2019 documents that oxygen is administered to promote adequate oxygenation and to provide relief of symptoms of respiratory distress. If humidification is indicated, date the prefilled bottles when changed. R1's physician order sheet dated 3/15/23 documents an order for oxygen at three liters per nasal cannula with tubing and humidification changes weekly and as needed. On 10/22/23 at 10:15 AM, R1's concentrator is running at 4 liters per nasal cannula and the humidification bottle is dated 10/12/23. On 10/23/23 at 9:18 AM, R1's concentrator is running at 3 liters per nasal cannula, R1 is lying in bed and R1's water bottle is dry and dated 10/12/23. On 10/24/23 at 1:20 PM, R1 was wearing a nasal cannula in her bedroom with oxygen running at 3 liters per nasal cannula and the water bottle continues to be dry with the date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to address a pharmacy recommendation for one (R46) of five residents reviewed for unnecessary medications on the sample list of 29. Findings include: The facility's Pharmacy Consultation Summary report dated 9/20/23 documents a recommendation for R46 for, Valproic Acid (Divalproex Sodium) containing product; monitor SDC (Serum Depakote Concentration). On 10/24/23 at 10:47 AM, V13 sister facility Administrator stated R46's pharmacy recommendation to draw a Depakote level was not addressed by the facility.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent potential cross contamination by failing to perform hand hygiene and change gloves during incontinence care and failing to maintain clean linens for two of two residents (R31, R35) reviewed for incontinence care in the sample list of 29. Findings include: The facility's Perineal Cleansing policy with a reviewed date of December 2017 documents, Policy: To eliminate odor; to prevent irritation or infection and to enhance resident's self-esteem. Note: The basic infection control concept for peri-care (perineal-care) is to wash from the cleanest to the dirtiest area and remember to change or remove gloves and wash hands when going form working with contaminated items to clean items. 1.) R31's Order Summary Report dated 10/24/23 documents diagnoses including Acute Kidney Failure with Tubular Necrosis and Urinary Tract Infection. R31's Minimum Data Set (MDS) dated [DATE] documents R31 is cognitively intact, requires extensive assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide education for and offer Pneumococcal vaccines for two of five residents (R23, R24) reviewed for vaccinations on the sample list of 29. Findings Include: 1.) R23's Care Plan with a revised date of 9/6/23 documents diagnoses including Neurocognitive Disorder with Lewy Bodies, Dementia, Parkinson's Disease, Generalized Epilepsy, Morbid Obesity and Cochlear Implant Status. There is no documentation in R23's medical record of Pneumococcal vaccination history or that the facility provided education regarding the Pneumococcal vaccine, offered the vaccine, or that the vaccine was given or declined. 2.) R24's Order Summary Report dated 10/24/23 documents diagnoses including Dementia, Disorder of Thyroid, Cardiomegaly and Chronic Kidney Disease. There is no documentation in R24's medical record of Pneumococcal vaccination history or that the facility provided education regarding the Pneumococcal vaccine, offered the vaccine, or that the vaccine was given or declined. On 10/24/23 at 1:18 PM, V13 Sister Facility Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain resident bed side rails in a safe condition. This failure affects two residents (R4, R40) of two reviewed for bed side rails in the sample list of 29. Findings include: R4's medical diagnosis list (10/24/2023) documents R4's diagnoses include: Hemiplegia (paralysis of one side of the body), Hemiparesis (weakness on one side of the body), Stroke, Epilepsy (seizure disorder), and Reduced Mobility. R4's comprehensive assessment (9/6/2023) documents R4 has impaired range of motion in upper and lower extremities and has severely impaired cognition. R4's Physician Orders (10/24/2023) document R4 receives the medication Levetiracetam to prevent seizures. R4's Care Plan (10/24/2023) documents R4 utilizes half-length bed side rails for mobility and staff should observe for injury or entrapment related to the side rail use and to reposition as needed to avoid injury. R40's medical diagnosis list (10/24/2023) documents R40's diagnoses include: Dementia and Muscle Weakness. R40's Physician Orders (10/24/2023)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-15 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from physical abuse by another resident for four of four residents (R3, R4, R1 and R2) reviewed for abuse on the sample list of 9. Findings include: 1. R3's Physician Order Summary Report Sheet (POS) dated 9/15/23 documents the following diagnoses: Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance Psychotic Disturbance Mood Disturbance, Other Reduced Mobility, Dependence On Wheelchair, and Major Depression Disorder. R3's Minimum Data Set (MDS) dated [DATE] documents R3's Brief Interview of Mental Status (BIMS) score of 12 out of 15, indicating moderate cognitive impairment. The same MDS documents R3 uses a wheelchair and requires supervision and set-up for locomotion on and the unit. The same MDS documents R3 has had no behaviors toward self or others. R4's POS dated 9/15/23 documents the following diagnoses: Unspecified Dementia, Unspecified Severity With Agitation. R4's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to maintain complete medical records by failing to document resident physically abusive behaviors toward another resident for one of four residents (R2) reviewed for behavioral tracking on the sample list of nine. Findings include: R2's Care Plan documents a Focus area of concern initiated 8/7/23 as follows: Behavior: Physical Aggression. The resident is/has potential to be physically aggressive r/t (related to) poor impulse control. R2's Behavior Monitoring and Intervention Report documents R2's behaviors and interventions are tracked 9/1/23-9/15/23. There are no behaviors documented 9/1/23 - 9/13/23 on any shift. This includes the following witnessed physical abuse documented below. On 9/15/23 at 1:20 pm V14, Agency LPN stated regarding 9/3/23 allegation I was in the hall just outside the dining room, with my med cart. (R1) was seated in her reclined (geriatric) chair up against the adjacent wall. (R2) was propelling his wheel chair down the middle of the same hall. (R1) was yelling she was ready to eat. (R1) yells, has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-10 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect a resident's right to be free from staff to resident verbal/mental abuse. This failure affected four of five residents (R2, R3, R5, R7) reviewed for staff mistreatment in the sample of nine. Findings Include: The facility's Abuse Prevention Program dated May 2021 documents the facility affirms the rights of the residents to be free from abuse. The policy defines verbal abuse as the use of language that willfully includes disparaging or derogatory terms to residents or within their hearing distance regardless of their age, ability to comprehend, or disability. 1. R2's Medical Diagnoses dated August 2023 documents R2 is diagnosed with Profound Intellectual Disabilities, Cerebral Palsy, Anxiety, Obsessive Compulsive Disorder, Depression, Need for Assistance with Personal Care, and Reduced Mobility. R2's Minimum Data Set, dated [DATE] documents R2 is severely cognitively impaired. The Facility Final Investigation Report dated 8/2/23 documents a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to immediately report alleged staff to resident verbal/mental abuse to the administrator. This failure affected three of five residents (R2, R5, R7) reviewed for staff mistreatment in the sample of nine. Findings Include: The facility's Abuse Prevention Program dated May 2021 documents the facility affirms the rights of the residents to be free from abuse. The policy defines verbal abuse as the use of language that willfully includes disparaging or derogatory terms to residents or within their hearing distance regardless of their age, ability to comprehend, or disability. The policy documents employees are required to immediately report any potential or alleged abuse to their supervisor and administrator. 1. R2's Medical Diagnoses dated August 2023 documents R2 is diagnosed with Profound Intellectual Disabilities, Cerebral Palsy, Anxiety, Obsessive Compulsive Disorder, Depression, Need for Assistance with Personal Care, and Reduced Mobility. R2's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the required eight hours of Registered Nurse staffing coverage per 24-hour period for three of thirteen days reviewed for staffing and failed to employ a qualified Director of Nursing. These failures have the potential to affect all 49 residents in the facility. Findings include: Daily Assignment Sheets (August 2022) document the facility did not have any Registered Nurse working anytime on 9/3/2022, 9/4/2022, and 9/10/2022. On 9/13/2022 at 11:23AM, V1 (Administrator) reported V2 is not a Registered Nurse but is the full-time Director of Nursing for the facility. On 9/14/1022 at 10:54AM, V2 reported working at the facility since May 2022 as the Director of Nursing and reported being a Licensed Practical Nurse and not a Registered Nurse as required to be fully qualified for the Director of Nursing position. V2 reported the facility did not have any Registered Nurse working in the facility on 9/4/2022 and 9/10/2022. On 9/14/2022 at 1:47PM, V2 reported the facility did not have a Registered Nurse working in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-09-14 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record, the facility Quality Assessment and Assurance (QAA) committee failed to document the identification of quality deficiencies and the facility's efforts to correct those issues in the facility. This failure has the potential to affect all 49 residents in the facility. Findings include: On 9/13/2022 at 11:25AM, V1 (Administrator) provided two attendance sheets (4/14/2022 and 7/6/2022) for the previous year's QAA meetings. V1 was not sure what, if any, facility issues had been identified for improvement by the QAA meeting during the previous year. On 9/14/2022 at 1:29PM, V1 could not locate any additional documentation of what issues the facility has brought to the QAA committee to improve or resolve in the facility. The facility Resident Census and Conditions of Residents report (9/11/2022) documents 49 residents reside in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-09-14 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to complete required quarterly Quality Assessment and Assurance (QAA) committee meetings and failed to ensure required personnel attended the QAA committee meetings. This failure has the potential to affect all 49 residents in the facility. Findings include: On 9/13/2022 at 11:25AM, V1 (Administrator) provided two attendance sheets (4/14/2022 and 7/6/2022) for the previous year's QAA meetings. V1 reported being unsure if the facility had completed more QAA meetings in the previous year than represented on the two signature sheets. The April 2022 QAA meeting attendance signature sheet does not document the facility Director of Nursing was present for the meeting. On 9/14/2022 at 10:45AM, V1 reported the facility is unable to document any additional QAA meetings than above or any issues brought to any QAA meetings. The facility Resident Census and Conditions of Residents report (9/11/2022) documents 49 residents reside in the facility.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-09-14 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to respond to a resident council complaint concerning a wandering resident (R6) for four of four residents (R24, R2, R17, R14) reviewed for grievances on the sample list of 29 residents. Findings include: Resident Council Minutes (June 3, 2022) document R24 presented a complaint of R6 wandering into R24's room and another instance where R24 was getting dressed and R6 wandered into R24's room. Resident Council Minutes (July 1, 2022 and August 1, 2022) do not document any follow-up to R24's complaint from the June, 2022 Resident Council meeting. On 9/12/2022 at 9:13AM, R2, R14, R17, and R24 all reported R6 frequently wanders throughout the facility. R17 reported R6 wanders around the facility, into other resident's rooms, and has got on R17's bed before. R14 reported R6 has wandered into R14's room twice. R24 reported a resident laid on R24's bed on 9/11/2022 and also urinated on the bed. On 9/13/2022 at 3:0PM, V10 (Activities Director) reported being the facility grievance official who took R2, R14, R17, and R24's complaints…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure that one resident (R16) was not subjected to physical abuse by another resident (R18). R16 and R18 are two of two residents reviewed for abuse in a sample list of 29 Findings include: R18's Physician's Order Sheet (POS) for 9/1/22 to 9/30/22 includes the following diagnoses: Depression, Anxiety, and Dementia with Psychosis. R18's Care Plan updated 9/11/22 documents Specific behaviors: Verbal Aggression, Physical Aggression, Tearfulness, Wandering, Toileting in inappropriate areas, Refusal of Care, Rummaging through other's belongings, and yelling. R18's Minimum Data Set (MDS) dated [DATE] documents R18 is severely cognitively impaired and has hallucinations, delusions, physical and verbal behaviors directed toward others, wandering, and other behaviors. R16's Physician's Order Sheet (POS) for 9/1/22 to 9/30/22 includes the following diagnoses: Chronic Severe Cardiovascular Disease, Type II Diabetes, Major Depression, Mild Neurocognitive Disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to obtain physician's orders and assess for the use of physical restraints for three of three residents (R100, R8, R20) reviewed for restraints in the sample list of 29. Findings include: The facility's Physical Restraint/Enabler policy with a revised date of 8/18/11 documents, To allow residents to be free of physical restraints which are not required to treat the resident's medical symptoms or as a therapeutic intervention. Physical restraints shall not be used for the purpose of discipline or convenience. Physical restraints is any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body, which the individual cannot remove easily and which restricts freedom of movement or normal access to one's body. They include, but are not limited to: bed rails, self-release waist restraints, soft waist restraints, lap top cushions, vest restraints, (reclining geriatric) chair with tray table, arm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to obtain a Physician's Order for an indwelling urinary catheter, failed to obtain an order to change and maintain an indwelling catheter and failed to prevent possible cross contamination by failing to keep the indwelling urinary catheter drainage tubing off the floor for one of one resident (R100) reviewed for catheters in the sample list of 29. Findings include: The facility's Urinary Drainage Collection Unit policy with a revised date of 2/2018 documents, Purpose: To provide a sterile collection unit for urinary drainage to minimize entry of bacteria into the bladder. 10. Hang the urinary drainage unit below the bladder level, not touching the floor. R100's Physician Order Sheet (POS) dated 9/1/22 through 9/30/22 documents R100 was admitted on [DATE]. This POS does not document an order for an indwelling urinary catheter use or an order to change and maintain an indwelling urinary catheter. R100's Care Plan dated 8/24/22 documents R100 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assess a resident for risk of entrapment prior to installing half side rails for one of two residents (R42) reviewed for side rails in the sample list of 29. Findings include: 1.) R42's Physician Order Sheet (POS) dated 9/1/22 through 9/30/22 documents diagnoses including History of Falls, Syncope, Dementia with Behavior Disturbances, Dizziness and Insomnia. R42's Minimum Data Set (MDS) dated [DATE] documents R42 is severely cognitively impaired and requires limited assistance of one staff for bed mobility and extensive assistance of one staff for transfers. R42's Care Plan does not document the use of a side rail. On 9/11/22 at 9:50 AM, R42's bed had a left side rail up, it was loose and was able to be pulled back and forth easily. This side rail had one bar that ran horizontally through the middle and had approximately a 4 inch space above and below the horizontal bar that ran the length of the half side rail. R42's medical record does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-09-14 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement resident specific behavioral interventions for one resident (R6) who wanders into other residents' rooms and walks in public areas disrobed. R6 is one of one residents reviewed for unsafe wandering in a sample list of 29 residents. Findings Include: R6's Physician's Orders Sheet (POS) for September 1, 2022 through September 30, 2022 includes the following diagnoses: Bipolar Disorder, Dementia with aggressive behavior, Parkinson's Disease, Anxiety, and major depression. R6's Minimum Data Set (MDS) dated [DATE] documents R6 is severely cognitively impaired and has Hallucinations, Delusions, wanders, and has other behavioral symptoms. R6's Care Plan updated 9/7/22 does not include interventions for wandering. On 9/12/22 at 10:30AM R6 was walking down west hall with no clothes from the waist down exposing his genitals and buttocks. On 9/12/22 at 2:00PM R6 was wandering down east hall going in and out of other resident's rooms. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain informed consent, assess and care plan for the use of psychotropic medications for one resident (R8) of five residents reviewed for psychotropic medications in a sample list of 29 residents. Findings include: R8's Physician's Order Sheet (POS) for September 1,2022 through September 30, 2022 includes the following diagnoses: Dementia with Psychosis, Alzheimer's Disease, Agitation, Anxiety, Depression, Altered Mental Status, and History of Falls. R8 has current physician's orders for the following psychotropic medications: Divalproex (mood stabilizer) 125 mg twice daily. Risperdal (antipsychotic) 0.25 mg twice daily. Trazadone (antidepressant) 50 mg at bed time. R8's Minimum Data Set (MDS) dated [DATE] documents R8 is severely cognitively impaired, has delusions, hallucinations, and behaviors directed toward others. There is no documentation of informed consents for R8's use of Divalproex or Trazadone. R8's most recent Psychotropic medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-09-14 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to appropriately install, inspect for areas of entrapment and maintain side rails for two of two residents (R42, R15) reviewed for side rails in the sample list of 29. Findings include: 1.) R42's Physician Order Sheet (POS) dated 9/1/22 through 9/30/22 documents diagnoses including History of Falls, Syncope, Dementia with Behavior Disturbances, Dizziness and Insomnia. On 9/11/22 at 9:50 AM, R42's bed had a left side rail up, it was loose and was able to be pulled back and forth easily. This side rail had one bar that ran horizontally through the middle and had approximately a 4 inch by 2 1/2 foot space above and below the horizontal bar that runs the length of the half side rail. As the side rail was pulled away from the mattress it created a gap between the mattress and the side rail of approximately 3 to 4 inches wide. 2.) R15's Physician Order Sheet dated 9/1/22 through 9/30/22 documents diagnoses including Mental Retardation, Parkinson's Disease, Morbid Obesity, Dementia and Seizure Disorder. On 9/11/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2022-09-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a water management plan that included a detailed assessment of the facility's water system, identification of specific control measures and limits, system monitoring, and interventions including testing protocols when control limits are not met to reduce the risk of growth of Legionella and other pathogens in the facility's water system. This failure has the potential to affect all 49 residents in the facility. Findings include: On 9/13/2022 at 12:02PM, V1 provided the facility water management plan Legionella Management Procedure (8/10/2018). The plan does not include a detailed assessment of the facility's water system (a detailed diagram or written description of the facility's water system) to assist with the identification of potential areas of risk for waterborne infections in the facility's water system. V1 reported the above plan was all we (the facility) have for the facility Legionella and waterborne infection policy. The same record did not document the required consideration of the ASHRAE (American…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$257,072 in federal fines across 4 penalties. 1 Medicare payment denial on record.

  • $185,845 — penalty dated 2026-03-18
  • $15,935 — penalty dated 2025-12-30
  • $39,699 — penalty dated 2023-12-14
  • $15,593 — penalty dated 2023-10-24
  • Medicare payment denial — starting 2026-04-16 for 77 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to POINTE MANAGEMENT — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.3-0.3 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 1 of 51.2-0.2 vs chain
Quality measures 1 of 51.2-0.2 vs chain
The other 11 homes this chain runs (chain average 1.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
LINICARE HOLDCO LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2024
S & C HOLDINGS ILLINOIS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 12/01/2024
STONEWALL HCG LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 12/01/2024
CHANKIN, KEVINIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODYsince 12/01/2024
LEVOVITZ, YERUCHOMIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
RIBIAT, AVROHOMIndividualINDIRECT OWNERSHIP INTERESTsince 12/01/2024
WEBSTER, SHIMONIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
WEISS, AHARONIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2024
ECAPITAL HEALTHCARE CORPOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2024
BUKHARI, FAISALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
SPADE, AMANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
SZACHNITOWSKI, SHERIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
PLANTE & MORAN PLLCOrganizationADP OF THE SNFsince 12/01/2024

CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.1M
Net patient revenuemost recent cost report
+2.1%
Operating marginrevenue minus expenses
$487K
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 6%Other / private 15%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $487K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$213per resident / day
operating cost
$6,472per month
≈ monthly operating cost
$218per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146039. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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