Rose Garden Of Pana
900 South Chestnut, Pana, IL 62557 · For profit - Individual · 105 certified beds · (217) 562-3996 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $120,442 in federal fines (most recent 2026-02-26)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.2% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.2% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 4.3% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.4% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 54.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 1.1% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 1.4% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 19.1% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 30.2% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 94.9% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.1% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.4% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.5% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 42.9% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 29.6% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 23.5% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.85 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 4.85 | 2.22 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.21 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 105 beds and averages 73.1 residents a day — about 70% occupied, or roughly 32 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.71 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.11 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.38 hrs/resident/day on weekends vs 2.84 on weekdays — 16% thinner on weekends. RN hours go from 0.12 to 0.08 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 13 most serious are shown; the remaining 16 are one tap away and print in full.
- Actual harm · G2026-02-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility to manage pain for 1 of 3 (R3) residents reviewed for pain management in a sample of 41. This failure resulted in R3 experiencing unrelieved horrible pain. Findings include:R3's Care Plan, dated 10/16/2026, documents PAIN: The resident has occasional pain r/t (related to) T2DM (type 2 diabetic), heart disease, BPH (benign prostatic hyperplasia), HTN (hypertension), muscle weakness, HLD (Hyperlipidemia), and calcaneal spur to right foot. It also documents Administer analgesia as per orders. Give 1/2 hour before treatments or care. Anticipate the resident's need for pain relief and respond immediately to any complaint of pain. Evaluate pain relief 30-60 minutes after administering analgesics (depending on route).R3's Minimum Data Set, dated [DATE], documents that R3 has pain. R3's Physician order, dated 9/30/2025, documents Heel Protectors on while in bed.On 2/23/2026 at 10:12 AM observed R3 lying on back in bed on his back with heels on mattress.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to assess a resident with a change in condition for 1 of 3 residents (R2) reviewed for quality of care in the sample of 3. The facility also failed to notify the physician and resident representative of a change of condition. This failure resulted in a delay in hospitalization for R2 for the diagnoses of small bowel obstruction, dehydration, nausea, and vomiting. R2 required nasogastric decompression and endured three attempts at midline catheter placement to achieve intravenous access for fluid resuscitation. Findings include: R2's Face Sheet documents R2 was admitted to the facility on [DATE] with diagnoses including dementia, chronic kidney disease, and congestive heart failure.R2's Minimum Data Set (MDS) dated [DATE] documented R2 was moderately cognitively impaired and required substantial assistance with bed mobility and transfer.On 10/23/25 at 4:35 PM, V9 (R2's Family) stated she came to visit R2 over the weekend of 10/10/25-10/11/25. R2 was asleep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there was sufficient supervision to prevent falls and ensure care plan interventions were appropriately in place for 2 out of 3 (R28, R36) reviewed for falls in a sample of 31. This failure resulted in R28 being sent to local emergency room with an acute to subacute right lateral 9th rib fracture, subacute to acute right anterolateral 3rd rib fracture and also had multiple healed rib fractures from other falls. Findings include: 1. R28's Face Sheet, print date of 11/16/23 documents R28 has the following diagnose Type II diabetes mellitus with hyperglycemia, multiple fractures of ribs, Alzheimer's disease, dementia, Hypertension. R28's Minimum Data Set (MDS), dated [DATE], documents R28 is severely cognitively impaired and requires substantial/maximal assistance with transferring, oral hygiene, toileting hygiene, shower/bath, dressing, and personal hygiene, he is frequently incontinent of bladder, and always continent of bowel.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to schedule a Registered Nurse (RN) for at least 8 consecutive hours a day for 88 of the 88 days reviewed for December 2025, January 2026, and February 2026. This failure has the potential to affect all 71 residents that resides in the facility. Findings Include: During this investigation was V4 (Regional Nurse) was the only RN in the building. The facility's working schedules and daily staffing sheets were reviewed and documents the following: December 2025, there was no RN scheduled from 12/01/25 through 12/31/25.January 2026, there was no RN scheduled from 01/01/26 through 01/31/26.February 2026, there was no RN scheduled from 02/01/26 through 02/26/26. On 02/26/2026 at 9:21 AM, V23 (Certified Nursing Assistant/CNA), said V2 (Director of Nursing/DON) and V4 (Regional Nurse) are in the facility, but she did not know if they (V2 and V4) were working the floor as a nurse. On 02/26/26 at 9:25 AM, V22 (CNA) stated V2 and V4 are in the facility but didn't know if they worked on the floor. On 02/26/2026 at 9:45 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly store medication and discard expired medication. This failure has the potential to affect all 71 residents residing in the facility.Findings include:On [DATE] at 9:51 AM the 200-hall medication cart was inspected. The medication cart contained the following:1 R23's opened and partially used multidose Novolin FlexPen Injection Solution Pen-injector 100 UNIT/ML. No open date.2. R38's opened and partially used multidose Lantus SoloStar Subcutaneous Solution Pen-injector 100 UNIT/ML. No open date.3. R68's opened and partially used multidose Toujeo SoloStar 300 UNIT/ML Solution pen-injector. No open date.4. R36's opened and partially used multidose Lantus Subcutaneous Solution 100 UNIT/ML (Insulin Glargine) Vial. No open date.On [DATE] at 9:55 AM V5 (Licensed Practical Nurse/LPN), stated that on the first date the insulin is accessed and used that date is placed on the multidose vials and pens. V5 stated that the insulins have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-26 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility kitchen staff failed to calibrate a thermometer prior to taking the temperature of the food. This failure has the potential to affect all 71 residents who reside at the facility. Findings Include:On 02/23/26 at 10:55 AM, V7 (Cook) took the temperature (temp) of the food. V7 did not calibrate the thermometer prior to taking the temps. On 02/23/26 at 10:57 AM, V7 was asked how he calibrates the thermometer. He stated, I have no idea let me go ask. V7 talked with V6 (Dietary Manager) and came back and stated V6 said it can't be calibrated. On 02/24/2026 at 10:00 AM, R23, R35, R5, R46, R21 all stated that the food is cold. On 02/26/26 at 11:20 AM, V6 (Dietary Manager) stated that their thermometers are digital and they do not calibrate them and the only way to calibrate it is to put a new battery in it. The facility's Resident Council Concern Report, dated 02/26/26, documents Department: Dietary eggs this morning was cold. The facility's policy Food Preparation and Service, Revision date November 2022, documents Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to add identified problem areas and to update care plans in a timely manner for 4 residents of 35 residents (R7, R34, R64, R86) whose care plans were reviewed in the sample of 35.Findings Include:1. R34's Face Sheet, print date of 02/25/26, documents he has diagnoses of but not limited to congestive heart failure (CHF), paroxysmal atrial fibrillation, muscle wasting and atrophy, multiple sites, and unsteadiness on feet. R34's Minimum Data Set (MDS), dated [DATE], documents R34 is cognitively intact with a Brief Interview for Mental Status (BIMS) of 13 out of 15 and he requires partial/moderate assistance with sit to stand, transfer chair/bed-to-chair transfer, and toilet transfers. R34's Care Plan, admission date of 12/05/24, documents R34's review shows moderate risk for falls. Risk factors include use of psychotropic medications, diuretics, incontinence, visual impairment, and cognitive impairment. Interventions include but not limited to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement progressive fall interventions, failed to implement fall reduction interventions in a timely manner, failed to complete post fall assessments per the facility policy, and failed to ensure fall interventions were in place per resident Care Plans for 4 of 10 residents (R7, R34, R64, R86) reviewed for falls in the sample of 35. Findings Include: 1.R7's Face Sheet, print date of 2/25/26, documents R7 has diagnoses including traumatic subdural hemorrhage, dementia, unspecified psychosis, generalized anxiety disorder, chronic myeloid leukemia, osteoporosis, and cerebral infarction. R7's MDS (Minimum Data Set), dated 1/21/26, documents R7 is severely cognitively impaired. R7's Fall Risk Evaluation dated 7/20/23 documents R7 is at risk for falls. R7's Fall Risk Evaluation dated 7/17/25 documents R7 is at risk for falls. On 2/26/26 at 10:53 AM V4 (Regional Nurse) stated R7's fall risk score indicates R7 is at risk for falls. R7's Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure dignity and respect for 4 of 5 (R23, R21, R35 and R46) residents reviewed for call lights in a sample of 35.Findings include: 1.On 02/24/2026 at 2:00 PM, R23 stated that if they don't answer her call light and she has to go to the bathroom and she has an accident it does not feel good and it embarrasses her.R23's Minimum Data Set (MDS), dated [DATE], documented that her cognition was moderately impaired and that she was frequently incontinent of urine and occasionally incontinent of stool. 2. On 02/24/2026 at 2:08 PM, R35 stated that she takes a water pill, and she is always incontinent but if she has to wait, she is just thinking about the other residents that need help and that are not getting it.R35's MDS, dated [DATE], documented that her cognition was intact and that she was frequently incontinent of urine. 3. On 02/24/2026 at 2:12 PM, R21 stated that it takes a long time for the night shift to answer her call light, but she will just get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure physical restraints were used to treat a medical symptom, failed to provide evidence of least restrictive methods attempted prior to initiating a physical restraint, failed to identify the amount of time the restraint will be used for, failed to identify risks versus benefits of restraints, failed to provide ongoing monitoring documentation of the restraint, and failed to remove the restraint at meals for 1 of 1 residents (R7) reviewed for physical restraints in a sample of 35. Findings Include: R7's Face Sheet, print date of 2/25/26, documents R7 has diagnoses including traumatic subdural hemorrhage, dementia, unspecified psychosis, generalized anxiety disorder, chronic myeloid leukemia, osteoporosis, and cerebral infarction.R7's MDS (Minimum Data Set), dated 1/21/26, documents R7 is severely cognitively impaired and has a physical restraint.R7's physician order, dated 7/16/25, documents lap restraint when in wheelchair due to frequent falls and decrease in mobility. Off during meals times. Release…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete dressing changes and daily skin checks as ordered by the physician for wounds for 1 of 3 residents (R73) reviewed for wounds in a sample of 35. Findings Include: R73's Face Sheet, admission date of 02/24/23, documents R73 has diagnoses of but not limited to rheumatoid arthritis, sepsis, peripheral vascular disease, cellulitis of left lower limb, and atherosclerosis of native arteries of right leg with ulceration of other part of lower leg. R73's Minimum Data Set (MDS), dated [DATE], documents R73 is cognitively intact with a Brief Interview of Mental Status (BIMS) of 15 out of 15 and she is dependent on staff for most of her activities of daily living (ADLs). R73's Care Plan, admission date of 02/24/23, documents R73 has a venous/stasis ulcer of the right medial ankle (08/28/25), non-pressure related blister to left heel. Interventions include but are not limited to document location of wound, amount of drainage, peri-wound area,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure infection control guidelines were in place and implemented for 2 of 3 (R3, R65) residents reviewed for infection control in a sample of 35. Findings include: 1 R3's Care plan, dated 2/9/2026, documents that R3 is on contact isolation; projected time frame start 11/21/2025 r/t (related to) Infection process ESBL to urine. 2/24/2026 Resident is on contact isolation; r/t Infection process in urine. It continues Isolation Precautions: Wear gowns and masks when changing contaminated linens. Place soiled linens in bags marked biohazard. Bag linens and close bag tightly before taking to laundry. Educate resident and family on the need of isolation precaution. Educate family and staff regarding the transmission, pathophysiology, etiology, and treatment of infection. Upon gown and glove removal, ensure hands and clothing does not contact potentially contaminated environmental surfaces.R3's Minimum Data Set (MDS), dated [DATE], documents that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-31 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review the Facility failed to provide a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The facility also failed to employ a Director of Nursing (DON). This has the potential to affect all 53 residents in the facility. Findings include: On 10/28/2024 at 9:20 AM V1 (Administrator) stated, We do not currently have a DON and I can tell you we do not have enough RN coverage. We only have one (RN) who works 3 days a week. V1 stated the Facility census was 53. The Facility's Management Team document, undated, documents the DON position is vacant. During this survey 10/28/24-10/31/24, there were no observation of a DON at the Facility. There were also no observations of a RN on duty. On 8/30/2024 at 11:00 AM, V5 (Licensed Practical Nurse/LPN) stated, (Former DON)'s last day was 7/25/2024. We had a DON hired, but she only stayed 2 hours and never completed her (employment) paperwork. (V15 RN) is our only RN and works Fridays, Saturdays and Sundays. V15's Master Schedule documents V15 did not work 10/1/2024, 10/2/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · F2024-10-31 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the Facility failed to ensure the daily nursing staff hours were posted and easily visible to residents. This failure has the potential to affect all 53 residents residing in the Facility. Findings include: On 10/28/2024 at 9:20 AM V1 (Administrator) stated the Facility census was 53. On 10/28/2024, 10/29/2024, 10/30/2024 and 10/31/2024 the survey team made observations throughout the Facility. There were no postings observed to document the resident census and the number of licensed nursing staff. On 10/31/2024 at 10:40 AM, V1 stated V1 thought the former Director of Nursing (DON) posted the nurses schedules at the nurses' station. V1 stated she was not aware it was not being posted for the week. On 10/31/2024 at 10:53 AM, V5 (Licensed Practical Nurse/LPN) stated, It used to be posted on the DON's office door, which is now V4's (LPN/Resident Care Coordinator) door. (Former DON) was doing it. It should be done by the person who is doing the schedule. It should be kept current and posted every day. The CMS 671 Form dated 10/28/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-31 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed protect residents' private space from wandering residents for 5 out of 5 residents (R11, R12, R14, R36, and R45) reviewed for resident rights in a sample of 27. Findings include: On 10/28/24 at 1:43 PM, R48 was observed wandering up and down the 100 hallway with no staff supervision. On 10/28/24 at 1:46 PM, R48 was observed wandering on the 100 hallway and was observed going into one of the rooms on the hall. He remained in room for several minutes with no staff attempting to find or check on him. On 10/28/24 at 2:00 PM, R48 was observed wandering back out on the 100 hallway. On 10/28/24 at time unknown R48 attempted to get out the smoker's door. You must have a code to get in and out of the door and it is not a fenced in courtyard. On 10/28/24 at 3:25 PM, R48 was observed wandering down the 400 hallway. On 10/28/24 at 3:56 PM, R48 was observed still wandering the facility. He was observed touching the smoker's door which is located on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to complete an incident report, failed to investigate, and determine the root cause of the fall, and failed to implement new fall prevention interventions. The facility also failed to provide adequate supervision to prevent resident from wandering into other resident's rooms on multiple occasions for 2 (R47 and R48) of 4 residents reviewed for falls/supervision in a sample of 27. Findings include: 1. R48's Face Sheet, with a print date of 10/30/24, documented R48 has diagnoses of but not limited to unspecified, dementia, mild, with agitation, chronic obstructive pulmonary disease (COPD), Depression, and anxiety disorder. R48's MDS, dated [DATE], documented R48 is severely cognitively impaired and requires supervision/touching assistance with eating, partial/moderate assistance with sitting to lying, lying to sitting. sitting to standing, transfer, substantial/maximal assistance with oral hygiene, upper body dressing, dependent with toileting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, observations, and record reviews the facility failed to label, date, and dispose of food items stored in the refrigerator and freezer with potential to affect 4 out of 4 residents (R2, R7, R18, and R23) reviewed for expired food in a sample of 17. Findings include: On 10/28/24 at 9:15 AM, during the initial walk through of the kitchen, the following items were found in the refrigerator and freezer: 1. Pears with open date of 10/14/24. 2. Opened Thick and Easy Hormel Orange Juice Thickened with no open date or use by date. 3. Opened Thick and Easy Hormel Apple Juice Thickened with no open date or use by date. 4. Mini cinnamon swirls frozen with freezer burn, undated. 5. Sugar snap peas frozen with freezer burn, undated and unlabeled. 6. Bananas for cake or muffins frozen with freezer burn, dated 3/11/24. 7. Sugar cookies frozen undated and unlabeled. R23's Physician Orders with a start date of 6/1/23, documented a diet order of regular food with regular/thin liquid fluid consistency. R2's Physician Orders with a start date of 7/21/23, documented a diet order of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-31 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide Medicare written notice regarding the right to an expedited review of a service termination (Notice of Medicare Non-Coverage/NOMNC) and/or the written notice of the resident's potential liability for a non-covered stay (Skilled Nursing Facility Advance Beneficiary Notice/SNF ABN) for 2 of 3 residents (R17 and R44) reviewed for Beneficiary Protection Notification in the sample of 17. Findings include: 1. R17's EMR (Electronic Medical Record) documented that R17 was originally admitted to the facility on [DATE]. R17's EMR documented R17 was admitted to a local hospital on 2/8/24 with a diagnosis of CHF (congestive heart failure). R17's EMR documented R17 was readmitted to the facility on [DATE] on Medicare Part A for skilled services. R17's EMR documented R17's last day of Medicare Part A coverage was 4/24/24. A review of R17's CMS-10055 Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) revealed that R17 was given and signed the SNFABN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from physical abuse for 3 of 3 residents (R11, R37, and R48) reviewed for abuse in a sample of 27. Findings include: 1. R11's Face Sheet, with a print date of 10/30/24, documented R11 has diagnoses of but not limited to Diastolic congestive heart failure (CHF), acute and chronic respiratory failure with hypoxia, muscle weakness, and other abnormalities with gait and mobility. R11's Minimum Data Set (MDS), dated [DATE], documented R11 is cognitively intact with a Brief Interview for Mental Status (BIMS) of 15 out of 15 and she is independent with all her activities of daily living (ADLs). R11's Progress Note, dated 10/19/2024 at 5:20 PM, documented Resident informed staff that she was sitting on the seat of her walker when another resident came up to her and started a conversation. Resident states she was talking to them when they got behind her and attempted to push her walker. Resident stated she told the other resident to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to update R47's care plan with new fall prevention interventions for 1 resident (R47) of 14 residents whose care plans were reviewed in the sample of 17. Findings Include: R47's face sheet dated 10/30/24 documented R47 has diagnoses of Alzheimer's disease, major depressive disorder, anxiety disorder, hypertension, and osteoporosis. R47's MDS (Minimum Data Set) dated 9/8/24 documented R47 is severely cognitively impaired. R47's care plan with a print date of 10/29/24 documented the resident has had an actual fall with no apparent injury. This care plan does not address R47's fall with injury that occurred on 9/30/24 including a root cause analysis and new fall prevention interventions. R47's progress note dated 9/30/24 at 4:30 am documented resident today fell on shift at 0400 while ambulating in hallway. When staff turned around, resident was standing behind staff became startled and spun around tripping over own feet. When falling resident hit her head into the corner of the hand railing on the wall and then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-16 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure a Certified Dietary Manager was in place. This has the potential to affect all 51 residents who reside at the facility. Findings include: On 11/13/23 at 8:45 AM, the initial tour of the kitchen was done at this time. While doing the kitchen inspection V5 (Activities Director) was observed in the kitchen. Her name badge stated her name and her current title of Activities Director. No Dietary Manager was observed in the kitchen at this time. On 11/13/23 at 9:00 AM, V5 (Activities Director) stated, the facility currently doesn't have an active Dietary Manager. She said she use to be the Dietary Manager, but she is currently the Activities Director. On 11/14/23 at 11:45 AM, there was no Dietary Manager observed in the kitchen at this time. On 11/14/23 at 11:47 AM, V7 (Cook) stated, the facility doesn't have a Dietary Manager at this time, and she stated, as far as she knows the facility doesn't have a Registered Dietician. On 11/15/2023 at 1:35 PM, V1 (Administrator) stated, the facility hasn't had a Dietary Manager for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the kitchen had labeled and dated opened food and ensure there were no food items stored on the storeroom floor for 1 out of 2 kitchen visits. This has the potential to affect all 51 residents who reside at the facility. Findings include: On 11/13/23 at 8:45 AM, the initial tour of the kitchen was done, and the following was observed. 1. A large container of opened Mayonnaise was observed to not have an open date. 2. A large container of opened Barbeque Sauce was observed with no open date noted. 3. A large container of opened Coleslaw with no open dated observed. 4. There was a container of resident's food that was brought in and appeared to be Potato Salad with no date observed when it was brought into the facility. 5. There were two opened packages of Lunch Meat observed with no open date on the bag. 6. There was an open package of Hotdogs that were not in any kind of sealed bag, there was no opened date observed, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility failed to ensure food items were served at an appetizing temperature and were thoroughly cooked for palatability for 5 of 5 residents, (R4, R13, R43, R45, and R208) reviewed for Dietary Services in the sample of 31. Findings include: On 11/14/2023 at 2 PM, V15 (Dietary Aid) stated the menu provided was Week 2. The Menu for Monday Week 2 documents Lunch as: Salisbury steak with gravy, baked potatoes with butter, peas, and pumpkin cake. 1. R4's Minimum Data Set (MDS), dated [DATE] documents, R4 is cognitively intact. On 11/13/2023 at 12:25 PM, R4 was served a baked potato. There was no steam present coming from the plate. R4 was observed struggling to put butter on the potato. At this time R4 stated, Look, the butter won't even melt, and my fork can't even stick through it. This statement was verified by observation by the potato was not hot & was hard, because it was not cooked all the way. 2. R208's MDS dated [DATE] documents, R208 is cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to identify and treat a pressure ulcer on 1 of 2 residents (R38) reviewed for skin impairments in the sample of 31. The findings include: R38's admission Record documents, R38 was admitted to the facility on [DATE]. R38's Medical Record, documents, R38's diagnosis includes Heart Failure, Chronic Obstructive Pulmonary Disease, Unspecified Dementia, Hyperlipidemia, Essential Hypertension, Unspecified Osteoarthritis, Rheumatoid Arthritis, Gastro-Esophageal Reflux Disease, Major Depressive Disorder, Anxiety Disorder, Unspecified Psychosis, and Edema. R38's Care Plan dated 06/13/2023, documents, R38 has an actual impairment to skin integrity of the right buttocks, related to pressure. The goal is R38's skin injury, pressure injury of the right buttocks will be healed by review date. R38's Care Plan interventions include, follow facility protocols for treatment of injury, identify/document potential causative factors and eliminate/resolve where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the medication refrigerator temperature was monitored, dispose of expired and discontinued Intravenous medications, as well as follow their policy regarding dating opened medications for 3 of 3 residents (R16, R30, and R52) reviewed for Medication Storage in the sample of 31. Findings include: 1. On [DATE] at 2:20 PM the Medication storage room was observed with V11 (Licensed Practical Nurse/LPN). At this time V11 stated, insulin and other medications that require refrigeration are kept in the locked refrigerator. Located on the outside of the refrigerator was a paper titled, Insulin Fridge dated [DATE]. At this time V11 stated, night shift nurses are responsible for checking and documenting the temperature on the paper. The document does not a have temperature recorded for [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], or [DATE]. On [DATE] at 1:52 PM V2 (Director of Nurses/DON), stated, the refrigerator temperatures are to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure diet orders prescribed by a physician were followed as well as update/post an accurate menu and for 2 of 5 residents, (R3, R13) reviewed for Dietary Services, in the sample of 31. Findings include: 1. On 11/13/23 at 11:14 AM, R3 stated that she does not always receive a Renal Diet. R3 stated, that she was served tomato soup for supper last night and she is not supposed to eat tomatoes. Resident also stated, she has brought this to the attention of staff. R3's Face Sheet dated 11/16/2023 documents, R3 has a diagnosis of End Stage Renal Disease and is on Renal Dialysis. R3's Order Audit Report dated 11/16/2023 documents, R3 is on a Renal Diet. On 11/14/2023 at 2 PM, V15 (Dietary Aid) stated, the menu provided was Week 2. The menu for Sunday Week 2 documents, the residents on a Renal Diet were supposed to be served mixed vegetables instead of tomato soap. 2. On 11/13/2023 at 12:25 PM the menu board located on the wall in the dining room documented, November 12 and the meal to be served was fried chicken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to consider individual preferences for 1 of 5 residents (R43) reviewed for Dietary Services, in the sample of 31. Findings include: R43's MDS dated [DATE] documents, R43 is cognitively intact. On 11/14/2023 at 10:25 AM, R43 stated, I can't eat chocolate or anything citrus. When they bring me something like that, I tell them I can't eat it, but they don't bring another dessert. I have made that list, (of preferences/dislikes), 3 times already. I get a migraine if I eat chocolate and I have a hiatal hernia, so I can't eat citrus. Yesterday they served me chocolate and I tell them all the time. They don't offer me anything else usually, but today they gave me an Oatmeal cookie, which I don't like either. R43's Dietary Card documents, R43's dislikes are Oatmeal, citrus and chocolate. R43's Care Plan dated 7/24/2023 documents, R43 is potentially at risk for altered nutritional status and/or weight loss. It also documents, Honor food preferences, replace…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-07 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review the facility failed to provide a Registered Nurse for at least 8 consecutive hours a day, 7 days a week. This has the potential to affect all 55 residents in the facility. Findings include: The Facility's Nursing Schedule, dated October 2023, documents there was not a Registered Nurse/RN on duty on the following dates: 10/1/23, 10/7/23, 10/8/23, and 10/28/23. The Individual Employee Timecards for V2 (Director of Nurses/DON) dated 10/1/23 - 10/15/23 and 10/16/23 - 10/31/23 does not document, that V2 was on duty the following dates: 10/1/23, 10/7/23, 10/8/23, and 10/28/23. The Licensed Nurse schedules for October 2023 documents V2 as being the only RN on the schedule. The Facility's Health Care Daily Staffing Schedule dated, 11/1/23 - 11/8/23 does not document any RN coverage. On 11/6/23 at 11:15 AM, V1 (Administrator) stated, The DON is scheduled 8:00 AM TO 4:30 PM Monday through Friday. She comes in on the weekends to hang IV (intravenous) medications or if she needs to fill in for night shift. V1 agreed, the facility does not have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to self-report an allegation of a medication overdose/suicide attempt to the state survey agency for 1 (R2) of 3 residents reviewed for Improper Nursing Care in the sample of 5. Findings include: On 11/2/2023 at 10:09 AM, V9 (Certified Nursing Assistant/CNA), stated, (R2) sometimes complains about pain, but nothing major. She does have some major bad behaviors. I heard she was holding her heart pills and took them all at once. On 11/2/2023 at 2:40 PM, V5 (Licensed Practical Nurse/LPN) stated, I went to her (R2's) room to ask her why she refused breakfast. She proceeded to tell me she saved up some pills and took them. She (R2) said, they were her heart medication. She (R2) said, she saved them in some napkins. I looked in her trash can- no napkins. She also said she hadn't had anything to drink all night, so I asked her how she took the pills. She said she took them at 3:30 AM and it was around 7:30 in the morning when she told me. I told her I would have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$120,442 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $25,200 — penalty dated 2026-02-26
- $95,242 — penalty dated 2023-11-07
- Medicare payment denial — starting 2023-12-14 for 37 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to POINTE MANAGEMENT — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.3 | -0.3 vs chain |
| Health inspection | 3 of 5 | 2.2 | +0.8 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 1 of 5 | 1.2 | -0.2 vs chain |
The other 11 homes this chain runs (chain average 1.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| S & C HOLDINGS ILLINOIS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| STONEWALL HCG LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 12/01/2024 |
| CHANKIN, KEVIN | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY | since 12/01/2024 |
| LEVOVITZ, YERUCHOM | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| RIBIAT, AVROHOM | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY | since 12/01/2024 |
| WEBSTER, SHIMON | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| WEISS, AHARON | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| LINICARE HOLDCO LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| GILL, PAVINDERPAL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| TONEY, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
CMS files one row per role, so the 22 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145411. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.