Fair Oaks Healthcare Center
11300 Fair Oaks Boulevard, Fair Oaks, CA 95628 · For profit - Limited Liability company · 149 certified beds · (916) 965-4663 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $8,990 in federal fines (most recent 2024-06-06)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.9% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.3% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 9.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 5.8% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.9% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 7.8% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.4% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 99.7% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.0% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.0% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.36 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.29 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
63.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 180 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 70.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 70 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 63% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 63.6%CMS range 56.1–68.6 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 9.1–15.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 70.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 67.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.2% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.4–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.82 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 149 beds and averages 143.8 residents a day — about 97% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.36 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.03 hrs/resident/day on weekends vs 4.49 on weekdays — 10% thinner on weekends. RN hours go from 0.75 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
55 citations, most serious first. The 12 most serious are shown; the remaining 43 are one tap away and print in full.
- Actual harm · Gcited before2024-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure the safety for one resident (Resident 1) when Resident 1 did not receive adequate supervision and assistance during breakfast. This failure resulted in burns and blisters to two of Resident 1's fingers and pain to the affected area. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility in May 2020 with diagnoses which included parkinsonism (brain conditions that cause tremors) and ataxia (loss of muscle control in arms and/or legs). A review of a nurse progress note dated 4/22/24 at 2:33 p.m. indicated, [Resident 1] was attempting to feed self this AM [morning] without CNA assistance. Due to tremors [Resident 1] spilled hot cereal over and burn 2 fingers to left hand. Index finger blister measuring apprx [approximately] 2.5x1 .middle finger 2x2. [Resident 1] was advised to wait for staff to assist w [with] feeding. NP [Nurse Practitioner] .wrote new orders to monitor site. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-21 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (Resident 1) out of three sampled residents received proper foot care when: 1. Lack of documentation indicating Resident 1's wound on the right foot second toe was being assessed per nursing standards; and 2. Transportation services were not provided to Resident 1's podiatry (the medical care and treatment of the human foot) appointments. These failures resulted in Resident 1 not receiving foot care per nursing standards which led to a partial right foot amputation (surgical removal of part of the body). Findings: A review of Resident 1's face sheet, dated 3/1/24, indicated Resident 1 was admitted to the facility [EC1] on 11/11/20 with diagnoses which included peripheral vascular disease (PVD, a narrowing of a blood vessel which decreases circulation of blood to a body part), diabetes (DM 2, a chronic condition that affects the way the body processes blood sugar, which slows the body's ability to heal wounds), heart failure (CHF,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-07-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure professional standards of care were followed for one of three sampled residents (Resident 1), when the nursing staff did not administer ordered dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney[s] failed to function) medication. This failure had the potential for Resident 1 to develop negative adverse reactions, elevated laboratory (lab) values, and other critical medical conditions.Findings:A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in December 2025 with diagnoses which included chronic kidney disease (CKD, a medical condition in which kidneys are failing and require dialysis to survive).A review of Resident 1's Order Summary Report, dated 5/22/26, indicated, Sevelamer.(a medication used to control high blood phosphorus [a highly reactive chemical element essential for life] levels in adult patients with CKD who are undergoing dialysis) oral tablet 800 milligrams [mg, metric unit of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of six sampled residents (Resident 1) was assessed for the ability to self-administer medications prior to sending medications to dialysis treatment (a medical procedure when machine removes extra fluid and toxins from the blood when a person's kidneys cannot do it) with Resident 1.This failure placed Resident 1 at risk for unsafe medication administration and adverse outcomes.A review of the admission record indicated the facility admitted Resident 1 earlier this year with multiple diagnoses, which included chronic kidney disease and dependence on renal (kidney) dialysis.A review of MDS (Minimum Data Set, federally mandated assessment) dated 4/8/26 indicated that Resident 1 scored 11 out of 15 on cognitive assessment, which indicated mild cognitive impairment.A review of Resident 1's Order Summary Report (a summary of active physician's orders) contained an order dated 4/7/26 for Sevelamer HCL (a medicine used to lower phosphorus in the blood because their kidneys cannot remove extra phosphorus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to a dignified existence, self determination, and the exercise of rights for one of three sampled residents (Resident 1) when the facility improperly determined Resident 1 lacked capacity without adequate clinical assessment or legal authority and failed to support Resident 1 in updating her Durable Power of Attorney (DPOA Durable Power of Attorney- a legal document that appoints someone to make financial or medical decisions when someone becomes incapacitated).These failures resulted in mental anguish and interference with Resident 1's ability to exercise her rights.Findings: A review of Resident 1's clinical record indicated she was admitted on [DATE] with diagnoses including congestive heart failure (progressive condition where the heart can't pump blood efficiently), muscle weakness, and asthma (affects the airways of the lungs making it difficult to breathe).A Review of the Skilled Nursing Facility (SNF) orders dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-13 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promptly act upon identified concern and request for a room change for one of 34 sampled residents (Resident 151), when the facility failed to honor and address Resident 151's power of attorney (POA, a person designated to make decisions) request to transfer Resident 151 to a different room.This failure had the potential to contribute to Resident 151's inability to rest and sleep and had the potential to affect Resident 151's emotional well-being and quality of life.A review of the admission record indicated the facility admitted Resident 151 in January of 2026 with multiple diagnoses which included Alzheimer's disease (an irreversible, progressive brain disorder that slowly destroys memory and thinking skills and the ability to carry out the simplest tasks) and traumatic brain bleed.A review of Resident 151's Minimum Data Set (MDS, a standardized assessment and care screening tool), dated 1/11/26, indicated the resident had severely impaired cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper storage of medications when:Household and personal items were stored in medication carts and non-cleanable equipment used for multiple residents was kept with medications;Facility staff did not monitor refrigerator temperatures for staff vaccines twice daily; and,Medications were left in Resident 57's room.These deficient practices had potential for improperly stored and inadequately monitored medications, which could lead to unsafe and ineffective medication use for residents and staff. Thus, increasing the risk of contamination and infection for residents. 1. During a concurrent observation and interview on 2/13/26 at 9:16 a.m., with Licensed nurse 4 (LN 4) in the nursing station in [NAME] Wing (B Wing), a mouth guard used by residents was observed stored inside the medication cart 2. LN 4 stated mouth guards were always stored in the medication cart so they don't get lost. When asked if storing resident mouth guards in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-13 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow therapeutic diets (a nutritionally tailored meal plan prescribed by a physician and planned by a dietitian to treat, manage, or prevent specific medical conditions) for four of 147 sampled residents (Resident 75, Resident 166, Resident 111, & Resident 109).These failures had the potential to cause negative health outcomes for Resident 75, Resident 166, Resident 111, & Resident 109.During a review Resident 75's lunch meal ticket, (undated) ticket indicated, Diet Order: Fortified.During an observation on 2/11/26, at 11:54 a.m., [NAME] 1 did not add the fortified item (a prescribed diet, deliberately increasing the calorie and protein density of regular meals, snacks, and desserts to combat involuntary weight loss and malnutrition) to Resident 75's lunch meal tray. Kitchen staff were observed placing Resident 75's meal tray onto the tray cart.During an interview on 2/11/26, at 11:55 a.m., with Registered Dietician (RD). RD stated Resident 75 did not get the fortified item on the lunch meal tray.During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to safely store and distribute food according to professional practice standards for a census of 147 residents when:Sandwiches were stored in unsealed bags;Olives were stored in an unsealed container;Black and brown bananas were found in the kitchen; andTest tray vegetable holding temperature was below the acceptable range.This failure had the potential to result in food borne illness (any illness resulting from eating contaminated/spoiled/improperly stored foods) for residents who consume facility food.Findings:During a concurrent observation and interview on 2/10/26 at 8:09 a.m. in the kitchen with the Certified Dietary Manager (CDM), eight sandwiches were found in the refrigerator in unsealed plastic bags. The CDM confirmed the findings and stated the bags should be sealed.During a concurrent observation and interview on 2/10/26 at 8:20 a.m. in the kitchen with the CDM, a container of black olives was found in the refrigerator with the lid not closed. The CDM confirmed the findings and stated the container…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective infection control program for six of 34 sampled residents (Resident 123, Resident 172, Resident 56, Resident 181, Resident 59, and Resident 2) when:Staff did not change gloves after bowel care and staff did not perform hand hygiene in between glove use during wound care for Resident 123; Staff did not wear proper Personal Protective Equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) for Resident 172 on contact isolation (measure to prevent the spread of germs transmitted by direct or indirect contact with patient or their environment);Staff did not wear proper PPE for Residents 56 on Enhanced Barrier Precaution (EBP - an intervention designed to reduce transmission of resistant organisms);Unlabeled intravenous (IV) tubing (IV, a sterile, flexible tube used to deliver fluids, and medications directly into the bloodstream) was left hanging after use and not stored properly for Resident 181; Dirty urinal was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe and secure environment to ensure that one of 34 sampled residents (Resident 125) received her mail, when two packages addressed to Resident 125 and delivered to facility were not safeguarded.This failure resulted in violation of Resident 125 rights to protection of personal property and caused Resident 125 to experience emotional distress.A review of the admission record indicated the facility admitted Resident 125 in 2017 with multiple diagnoses which included multiple sclerosis (MS, a chronic progressive disease involving damage to the nerve cells in the brain and spinal cord) and heart disease.A review of a Minimum Data Set (MDS- a comprehensive assessment and screening tool), dated 12/18/2025, indicated that Resident 125 was cognitively intact (had sufficient judgment, planning, organization, self-control, and the persistence needed to manage the normal demands of the participant's environment).During an interview on 2/10/26 at 12:09 p.m., Resident 125 stated that her sister who lived out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a comfortable home-like environment for one of 34 sampled residents (Resident 70) when low sound levels were not maintained during the hours of sleep. This failure resulted in Resident 70 not being able to rest and sleep undisturbed through the night and had the potential to affect Resident 70's overall health. A review of the admission record indicated the facility admitted Resident 70 in 2022 with multiple diagnoses which included kidney disease and dependence on renal dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), anxiety and depression.A review of Resident 70's Minimum Data Set (MDS, an assessment tool), dated 11/25/25, indicated the resident was cognitively intact and independent in decision making.A review of the care plan dated 5/10/24 indicated Resident 70 was using antidepressant medication due to inability to sleep. The care plan goal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 43 citations
- Potential for harm · D2026-02-13 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of 34 sampled residents (Resident 103) was free from chemical restraints and unnecessary psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) when Resident 103's Lorazepam (medication used to treat anxiety) was given without appropriate target behavior and side effects monitoring, and no care plan was developed for Resident 103's use of antianxiety medication.These failures decreased the facility's potential to provide appropriate care and monitoring of Resident 103's target behaviors and increased Resident 103's risk and exposure to side effects associated with psychotropic medications.Findings:During a review of Resident 103's admission records, the records indicated Resident 103 was admitted to the facility in January 2026 with diagnoses that included anxiety disorder (excessive, persistent fear or worry that interferes with daily life). Resident 103's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 2/3/26, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure nursing services were provided in accordance with professional standards of practice for two of two, sampled residents (Residents 185 and 172), when:1. Nursing staff did not follow safe handling standards for hazardous medications.2. A Nurse did not obtain or verify required vital signs prior to administering medications with physician hold parameters.These failures placed residents at risk for medication-related adverse effects and placed staff at risk for exposure to hazardous medications.During an observation and review of hazardous medication administration for Resident 185, on 2/4/26 at 8:38 a.m., LN 1 prepared and administered the following hazardous medications without wearing gloves:Mycophenolate Sodium 180 mg, and Tacrolimus 1 mg medications to treat a previous kidney transplant. LN 1 handled the medications with bare hands during preparation and administration.During an observation of medication administration for Resident 172 on 2/4/26 at 9:05 a.m., LN 2 administered Metoprolol 100 mg by mouth without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide Activities of Daily Living (ADLs: fundamental self-care tasks that individuals perform daily to maintain independence and hygiene) to residents dependent with ADL care for one of 34 sampled residents (Resident 30), when the facility failed to trim Resident 30's toenails after multiple requests from nursing staff.This failure had the potential for Resident 30 to experience dignity concerns related to not being groomed properly, and with the potential for fungal infection due to long toenail length. During an observation on 2/10/25, at 10:02 a.,m., in Resident 30's room. Resident 30 was observed to have long, thickened, discolored toe nails.During an interview on 2/10/26, at 10:45 a.m., with Licensed Nurse (LN) 6, LN 6 stated, Resident 30 does have long nails. During a review of Reisdent 30's Shower Sheet dated 1/15/26, sheet indicated, Toe Nails Need Clipping was checked as Yes. During a review of Reisdent 30's Shower Sheet dated 2/1/26, sheet indicated Toe Nails Need Clipping was checked as Yes.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure necessary treatment and services were implemented to promote healing and prevent worsening of the pressure injury (PI, area of damaged skin caused by prolonged pressure on a specific area of the body or friction) for one of 34 sampled residents (Resident 26), by failing to utilize a low air loss mattress (LAL, a special mattress designed to circulate a constant airflow used for residents who have pressure injuries) as indicated in the policy and recommended by wound care physician.This failure had the potential to impede and delay the healing for Resident 26's pressure injury and placed Resident 26 at risk for worsening of PI.A review of the admission record indicated the facility admitted Resident 26 in October of 2024 with multiple diagnoses, which included heart and kidney disease, chronic pain syndrome, and widespread edema (swelling).A review of Resident 26's admission nursing assessment dated [DATE] indicated the resident had coccyx…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident with bowel incontinence received appropriate treatment to restore normal bowel function for one of 34 sampled residents (Resident 66) when Resident 66 received a laxative [substance that relieve constipation by softening stool or stimulating bowel movements] while having diarrhea (loose, watery stools occurring three or more times daily) and loose stools caused by C. Difficile (C. diff- a highly contagious bacteria that causes severe diarrhea) infection.This failure had the potential to result in prolonged fecal incontinence, decreased skin integrity, dehydration, and frustration for Resident 66.Findings:During a review of Resident 66's admission records, the records indicated Resident 66 was admitted in January 2026 with diagnoses that included cellulitis of right lower limb (bacterial infection of the skin and underlying tissues in the right lower leg), severe sepsis with septic shock (a life-threatening infection that causes widespread inflammation leading to organ failure), and depression (persistent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided according to professional standards for three of 34 sampled residents (Resident 124, Resident 144, and Resident 188) when: Resident 124's nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) was on the floor;Resident 144's continuous positive airway pressure (CPAP, a medical device that is used to deliver pressurized air directly into the airways) was not placed in an infection control bag after use;Resident 188's nebulizer (machine that turns liquid medicine into a mist that can be easily inhaled) mouthpiece and tubing was left on top of the nightstand and was not placed in an infection control bag after use.These failures had the potential to result in unsafe and unsanitary delivery of respiratory care to Resident 124, Resident 144 and Resident 188. 1. A review of the admission Record indicated Resident 124 was admitted [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents are free of significant medication errors for one of 34 sampled residents (Resident 56) when Resident 56's antibiotic (medication used to treat infections) doses were not administered as ordered by the physician.This failure had the potential to result in Resident 56's prolonged use of antibiotics and not having the desired effects of the medication.Findings:During a review of Resident 56's admission records, the records indicated Resident 56 was admitted to the facility in January 2026 with diagnosis that included osteomyelitis of vertebra (infection of the spine). Resident 56's MDS indicated Resident 56 had intact cognition.During a review of Resident 56's care plan, initiated 1/6/26, the care plan indicated, .[Resident 56] is on antibiotic therapy Cefazolin [an antibiotic] 2 grams (g, a unit of measurement) every 8 hours until 2/27/26.Administer ANTIBIOTIC medications as ordered by physician.During a review of Resident 56's Medication Administration Record (MAR - a daily documentation record used by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a safe and sanitary environment when:The glass windows were cracked and shattered in the laundry room; and,The clean linen cart cover had a rip/tear.These failures had the potential for moisture build up leading to growth of molds in the laundry area and clean linens to be exposed to contaminants such as dust. During a concurrent observation and interview with the Laundry Staff 1 (LS 1) in the clean side of the laundry area on 2/11/26 at 10:07 a.m., a cardboard was taped over a broken glass window, another window was cracked with blue tape on the cracks, and the clean linen cover had a rip (linear tear) on the top portion. The LS 1 stated she placed the cardboard to prevent cold air from coming in the room and the windows had been like this for 2-3 months. The LS 1 further stated [name of Environmental Director] knew about the rip on the clean linen cover. During an interview with the LS 2 on 2/11/26 at 10:14 a.m. in the laundry room, the LS 2 stated if the cover of the clean linen cart had a rip,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-10 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to investigate a complaint of mistreatment for one of five sampled residents (Resident 1), when Resident 1's Family Member (FM) notified facility staff of Resident 1's complaint and facility did not conduct an investigation including resident and staff interviews and, staff education.This failure had the potential to place Resident 1 and other residents at risk for mistreatment leading to psychosocial distress. A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in August 2025 with multiple diagnoses including malignant neoplasm of the cauda equina (a cancerous tumor affecting nerves at end of the spinal cord), chronic obstructive pulmonary disease (lung disease that blocks airflow and makes it difficult to breathe), neuromuscular dysfunction of the bladder (nerves and muscles that control bladder function are impaired), and anxiety disorder (mental health disorder characterized by feelings of worry, anxiety or fear that interfere with daily life). A review of Resident 1's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a safe and protective environment to be free from physical abuse was provided for one of three sampled residents (Resident 1), when Resident 1 was hit in the back of the head by Resident 2. This failure resulted in Resident 1's feeling scared of Resident 2 and had the potential to expose Resident 1 and other residents from further possible physical abuse from Resident 2. During a review of Resident 1's admission Record (AR) dated 5/2018, the AR indicated Resident 1 had diagnoses which included major depression. During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 7/29/25, the MDS indicated Resident 1's memory was intact.During a review of Resident 2's AR dated 5/2018, the AR indicated Resident 2 had diagnoses which included dementia (a progressive state of decline in mental abilities). During a review of Resident 2's MDS dated [DATE], the MDS indicated Resident 2's cognition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect one of four sampled residents (Resident 1) from injury when Resident 1 slid off the edge of the bed to the floor when a Certified Nursing Assistant (CNA) was assisting with dressing. This failure resulted in Resident 1 sustaining a right hip fracture causing pain, decreased mobility and functional level. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility in December 2019 with multiple diagnoses including senile degeneration of the brain (progressive decline in cognitive abilities that occurs with aging characterized by loss of memory and thinking skills), fibromyalgia (a condition causing widespread body pain), hemiplegia (paralysis on one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke- interrupted blood flow to the brain causing brain tissue death), and osteoporosis (a condition in which bones become weak and brittle). A review of Resident 1's Minimum Data Set (MDS-a federally mandated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide nursing services in accordance with professional standards of practice to meet the needs of one of four sampled residents (Resident 1), when the facility did not follow a physician order to perform laboratory blood tests. This failure had the potential to result in worsening of Resident 1 ' s bladder infection and subsequent need to transfer to a hospital. Findings: A review of the facility ' s policy titled, Request for Diagnostic Services, with the last revision date of 2007, indicated, All orders for diagnostic services must be entered into the resident ' s medical record .Orders for diagnostic services will be promptly carried out as instructed by physician ' s order .Emergency requests must be labeled stat [now] to assure that prompt action is taken. A review of Resident 1 ' s admission record indicated the facility admitted the resident in 2023 with multiple diagnoses which included diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control), lung and heart diseases. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain complete and accurate medical records for one of four sampled residents (Resident 1), when there was documentation that the blood tests ordered by physician were performed and there was no documentation the physician was notified of resident's refusal of the lab tests. In addition, the order to reschedule blood tests for later date was not entered into Resident 1 ' s records. These failures resulted in the confusion among the facility ' s staff whether the tests were performed as ordered and had the potential to result in Resident 1's continued deterioration of health. Findings: A review of Resident 1 ' s admission record indicated the facility admitted the resident in 2023 with multiple diagnoses which included diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control), lung and heart diseases. A review of Resident 1 ' s clinical records contained documentation dated 12/16/24 which indicated that the resident had been diagnosed with urinary tract infection (UTI, a bladder infection). A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure pharmacy services were maintained to ensure a system that will account for and maintain accurate reconciliation (count of pills matches documentation for administration of medication) of all pharmaceutical products for a census of 134 residents when: 1. Loose medication found in the bottom of the medication drawer. 2. Packaged medication with a resident label found in the back of medication drawer. 3. The controlled medication (drug that is regulated by the government for its manufacture, possession, and use) audit for Resident 131 did not reconcile. The medications were signed out of the Controlled Drug Record (CDR, an inventory sheet in the narcotic book that keeps record of the usage of controlled medications) but was not documented on the Medication Administration Record (MAR, a legal document used to record medications given to the residents) on two occasions to indicate it was given to Resident 131. These failures resulted in the potential risk for diversion of the loose medication (use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure accurate labeling and storage of drugs for a census of 134 residents when: 1. An expired medication was stored in a treatment cart with all active medications. 2. An emergency medication did not have a label with resident's name affixed to medication. 3. An open date label (a label that captures the date a new bottle was opened) was not affixed to an open bottle of glucose test strips (small, disposable plastic strips that collect a blood sample to measure blood sugar levels). These failures increased the risk to administer medication that had lost its potency due to being expired or give medication to the wrong resident and to have inaccurate readings of glucose. Findings: 1. During a concurrent observation and interview of medication cart 1 in D-wing on 10/14/2024, at 4:02 p.m., with Licensed Nurse (LN) 4, 1 glucagon emergency kit (a medication kit used to treat severe low blood sugar containing one vial with dry glucagon powder and a prefilled syringe with liquid to mix with the powder) was found in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to properly store raw meat and dry foods in accordance with safe food practices and failure to wear hair restraints in the kitchen for a census of 134 residents when: 1. raw ground beef was found stored above the vegetables; 2. uncooked lasagna pasta, polenta powder and chocolate chips stored unsealed; 3. Restorative Nursing Assistant (RNA) did not wash his hands, wear a hair and facial hair restraint before entering the kitchen; and 4. Dietary Aide's (DA) facial hair was not covered with hair restraints. This deficient practice had the potential to cause cross contamination of harmful bacteria; attract pests or rodents to unsealed dry foods; and transfer harmful germs onto food. Findings: 1. During a concurrent observation and interview with the Dietary Manager (DM), in the kitchen's walk-in freezer on 10/14/24 at 9:10 a.m., raw ground beef was observed on a shelf, stored above the vegetables. The DM acknowledged and stated, the raw meat should be stored with other meats below the vegetables to avoid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow and maintain an effective infection prevention and control program for a census of 134 residents when: 1. Two facility staff removed their N95 mask respirators (a type of mask that filters up to 95% of particles in the air) inside a droplet isolation precaution room (an isolation precaution implemented when a patient infected with a pathogen which is transmittable through air droplets by coughing, sneezing, talking, and close contact with an infected patient's breathing) before exiting the room; 2. Two resident visitors entered a COVID (an infectious disease) isolation precaution room without using all the required personal protective equipment (PPE); 3. Four out of five sampled facility staff did not have a current N95 mask fit test (a test protocol conducted to verify that the specific type and model of N95 mask is both comfortable and provides the wearer with the expected protection) done. 4. Resident 395's nasal cannula (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have an accurate Minimum Data Set (MDS- an assessment tool used to guide care) assessment for one out of 28 sampled residents (Resident 131) when Resident 131's admission MDS pain management was inaccurate. This failure caused the facility to have inaccurate health status data for Resident 131 and potential for Resident 131 to not achieve his highest practicable well-being. Findings: A review of Resident 131's clinical record indicated Resident 131 was admitted September of 2024 and had diagnoses that included encounter for other orthopedic aftercare (a care provided after a surgery that involves bones, muscles, and joints), pain in right lower leg, and diabetes mellitus (a chronic condition causing too much sugar in the blood). A review of Resident 131's MDS Cognitive Patterns, dated 9/9/24, indicated Resident 131 had a Brief Interview for Mental Status (BIMS- a tool to assess cognition) score of 15 out of 15 which indicated Resident 131 had intact cognition. A review of Resident 131's MDS Health Conditions, dated 9/9/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-18 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one out of 28 sampled residents (Resident 396) was provided with appropriate care and services with enteral feeding (also referred to as tube feeding/ feeding tube- the delivery of food and nutrients through a feeding tube directly into the stomach or part of the intestines) when Resident 396's physician's order for intake and output monitoring for tube feeding was not consistently followed. This failure increased the potential for inadequate monitoring of Resident 396 intake and output, failure to recognize early signs of fluid imbalance, and for Resident 396 to not achieve the highest practicable well-being. Findings: A review of Resident 396's clinical record indicated Resident 396 was admitted October of 2024 and had diagnoses that included cerebral infarction (damage to a part in the brain due to a disrupted blood flow), muscle weakness, and aphasia (a language disorder that affects a person's ability to understand and express written and spoken language). A review of Resident 396's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-18 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one out of 28 sampled residents (Resident 69) received appropriate pain management services consistent with professional standards of practice, facility's policy and procedure (P&P), and physician's order when Resident 69's physician's order of pain medication was not followed. This failure had the potential for Resident 69 to not achieve relief from pain and not attain her highest practicable well-being. Findings: A review of Resident 69's clinical record indicated Resident 69 was admitted August of 2024 and had diagnoses that included cerebral infarction (damage to a part in the brain due to a disrupted blood flow), muscle weakness, Parkinson's disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination), and osteoarthritis (a disease that causes the cartilage and bone in joints to break down over time causing pain). A review of Resident 69's Minimum Data Set (MDS- an assessment tool used to guide care) Cognitive Patterns,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1's) rights were exercised timely when the facility discontinued an antipsychotic medication (used for treating psychosis or disconnection from reality) for Resident 1 without notifying the resident's representative (RR). This failure resulted in Resident 1's family members being frustrated and baffled by the resident's change in behaviors. Findings: Review of Resident 1's medical record, admission Record , indicated Resident 1 was a long term resident in the facility with diagnoses that included memory problem with agitation, anxiety disorder and legal blindness. In the admission Record, three family members were listed as the emergency contacts, one of them being the RR for Resident 1. In a telephone interview on 7/15/24 at 1:36 p.m., Resident 1's family member stated that the facility discontinued Seroquel, an antipsychotic medication, that had worked well for the resident without notifying the RR or any of the resident's family members. He stated the resident changed in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to promptly notify Resident 1's Responsible Party (RP) or Family Member (FM) when Resident 1 experienced burns to two fingers. This failure resulted in Resident 1 feeling as if the facility did not take her injury seriously. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility in May 2020 with diagnoses including parkinsonism (brain conditions that cause tremors) and ataxia (loss of muscle control in arms and/or legs). A review of a nurse progress note dated 4/22/24 at 2:33 p.m. indicated, [Resident 1] was attempting to feed self this AM [morning] without CNA assistance. Due to tremors [Resident 1] spilled hot cereal over and burn 2 fingers to left hand. Index finger blister measuring apprx [approximately] 2.5x1 .middle finger 2x2. [Resident 1] was advised to wait for staff to assist w [with] feeding. NP [Nurse Practitioner] .wrote new orders to monitor site. There was no documented evidence Resident 1's RP or FM was notified of Resident 1's injury when it occured. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0642 — isolatedEnsure a qualified health professional conducts resident assessments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to ensure the accuracy of assessments for one resident (Resident 1) when Resident 1 did not receive timely and adequate assessments of her injuries. This failure resulted in Resident 1's inaccurate and inconsistent assessments of her injuries, a lack of diagnosis for her injuries, and a delay in appropriate treatment. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility in May 2020 with diagnoses including parkinsonism (brain conditions that cause tremors) and ataxia (loss of muscle control in arms and/or legs). A review of a nurse progress note dated 4/22/24 at 2:33 p.m. written by Licensed Vocational Nurse 1 (LVN 1) indicated, [Resident 1] was attempting to feed self this AM [morning] without CNA [Certified Nursing Assistant] assistance. Due to tremors [Resident 1] spilled hot cereal over and burn 2 fingers to left hand. Index finger blister measuring apprx [approximately] 2.5x1 .middle finger 2x2. [Resident 1] was advised to wait for staff to assist w [with] feeding. NP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to revise Resident 1's care plan within a timely manner after Resident 1 sustained an injury after an accident. This failure decreased the facility's potential to ensure residents receive appropriate and person-centered care. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility in May 2020 with diagnoses including parkinsonism (brain conditions that cause tremors) and ataxia (loss of muscle control in arms and/or legs). A review of a nurse progress note dated 4/22/24 at 2:33 p.m. indicated, [Resident 1] was attempting to feed self this AM [morning] without CNA assistance. Due to tremors [Resident 1] spilled hot cereal over and burn 2 fingers to left hand. Index finger blister measuring apprx [approximately] 2.5x1 .middle finger 2x2. [Resident 1] was advised to wait for staff to assist w [with] feeding. NP [Nurse Practitioner] .wrote new orders to monitor site. During a review of Resident 1's care plan initiated on 4/26/24 indicated, [Resident 1] has actual impairment to skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure physician orders were followed when Resident 1 did not receive wound care treatment as ordered. This failure decreased the facility's potential to assist Resident 1's wound to heal. Findings: A review of Resident 1's admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including open wounds to right and left lower legs, diabetes mellitus (inadequate control of sugar in the blood stream) and atherosclerosis of arteries (narrowing and hardening of the blood vessels) in the legs and feet. During a review of Resident 1's Order Summary Report (OSR, physician orders) printed on 6/5/24, Resident 1 had orders for the following wound care: 1. Starting on 4/15/24, licensed nurses were to monitor Resident 1's left and right lower extremities, lower leg to toes, diabetic foot ulcer for sing or symptoms of infection, every shift. 2. Starting on 4/16/24, licensed nurses were to clean Resident 1's left lower extremity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-21 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an Infection Preventionist (IP: a nurse responsible for the facility's Infection Prevention and Control Plan) was available to meet all the requirements of the position for a census of 141 residents. This failure decreased the facility's potential to prevent the spread of infection among staff and residents. Findings: An interview on 3/1/24 at 9:10 a.m., the Executive Director (ADM) stated the facility's full time IP left in January 2024 and indicated the IP continued to work part-time during February 2024. The ADM added, the facility was hoping to hire a full time IP soon. An interview on 3/1/24 at 2:37 p.m., the Assistant Director of Nursing (ADON) stated the facility is in between IPs and was unable to confirm the facility had anyone working in the IP role. An interview and concurrent record review on 3/1/24 at 4:30 p.m., the ADM provided time sheets for the facility's IP. The time sheet for dates 2/1/24-2/15/24, indicated the IP had worked zero hours. Additionally, there was no time sheet provided for the dates…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection prevention program for one resident (Resident 1) out of three sampled residents, when the Treatment Nurse 1 (TN 1): did not clean bandage scissors prior to or after cutting a soiled wound dressing, placed treatment supplies directly on Resident 1's bed and returned supplies to the treatment cart, and did not perform hand hygiene (simple act of cleaning hands to present the spread of germs) during a wound treatment. These failures increased the risk for cross-contamination (movement or transfer of harmful bacteria from one person, object, or place to another) and the potential for infection. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses which included peripheral vascular disease (PVD: a narrowing of a blood vessel which decreases circulation of blood to a body part) and diabetes (DM2: a chronic condition that affects the way the body processes blood sugar, which slows the body's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-02-08 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement policies and procedures for the prohibition and prevention of abuse for a census of 142 residents when 22 out of 26 sampled facility staff hired in December 2023 (Certified Nurse Assistant [CNA] 3, CNA 4, CNA 5, CNA 6, CNA 7, CNA 8, CNA 9, CNA 10, CNA 11, CNA 12, CNA 13, CNA 14, CNA 15, CNA 16, CNA 17, CNA 18, CNA 19, CNA 20, CNA 21, Licensed Nurse [LN] 4, LN 5, and Housekeeping Staff [HKS]) started working with residents in the facility without an employee background check (a formal process that verifies an upcoming employee's personal and professional information such as identity, work history, criminal record, and any other relevant information) done. This failure placed all the residents in the facility at risk for possible serious physical and/or psychosocial harm and decreased the facility's potential to protect residents from exposure to an employee with a criminal history of abuse, neglect, and/or exploitation. Findings: During a concurrent interview and record review on 2/6/24 at 2:16 p.m. with the Human…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-17 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and complete a baseline care plan (BCP) within 48 hours of admission for one of two sampled residents (Resident 1). This failure decreased the ability to address Resident 1's specific health needs and communicate his initial plan of care. Findings: A review of an admission record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including respiratory failure, pneumonia due to inhalation of food and vomit, gastrostomy tube (G-tube, opening into stomach), and dysphagia (difficulty swallowing). Resident 1 was discharged home on [DATE]. A review of a document titled, 48 Hour Baseline Care Plan, indicated Resident 1's BCP was completed on 12/19/23. During an interview on 1/17/24 at 1:02 p.m. with Director of Nursing (DON), DON confirmed Resident 1's BCP was completed on 12/19/23. DON stated BCP should have been completed within 48 hours of admission, because staff needed the BCP to understand the plan of care Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the physician's Nothing By Mouth (NPO) diet order for one of two sampled residents (Resident 1), when Resident 1 was served and fed a meal at dinner time. This failure increased Resident 1's potential to inhale food into his lungs and develop pneumonia (lung infection). Findings: A review of an admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including respiratory failure, pneumonia due to inhalation of food and vomit, gastrostomy tube (G-tube, opening into stomach), and dysphagia (difficulty swallowing). A review of Resident 1's Minimum Data Set (MDS; an assessment tool), dated 12/14/23, indicated Brief Interview of Mental Status (BIMS) score was 15 of 15 with good memory. A review of Resident 1's Order Summary Report, dated 1/17/24, indicated Resident 1 received a bolus feeding via his G-tube and his diet was NPO. The report further indicated a stat (urgent) chest x-ray (CXR) was ordered for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer medication as ordered for one resident (Resident 1) of three sampled residents. This failure had the potential for Resident 1 to have complications related to hypertension. Findings: During a review of Resident 1's Physician Order Report (POR), the POR indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis of hypertension (high blood pressure). The POR also indicated an order for amlodipine (a medication that helps lower blood pressure) 5 mg (milligrams , a unit of measurement), give two tablets orally for hypertension one time a day; hold if systolic blood pressure (the pressure in the arteries when the heart beats) is less than 100. During a review of Resident 1's Care Plan (CP), dated 11/7/23, the CP indicated Resident 1 was at risk for complications related to hypertension, administer amlodipine, and monitor blood pressure every shift and as needed, to prevent complications related to hypertension. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow infection control guidelines for the residents of the facility, when: 1. Certified Nursing Assistant (CNA 1) did not wear required Personal Protective Equipment (PPE- mask, gown and gloves) while inside a resident's room that was under contact isolation precautions; and 2. An uncovered linen cart from laundry with resident's clean personal clothes was seen parked in the A wing hallway. These deficient practices had the potential to spread infection and disease among residents, staff and visitors. Findings: 1.During a review of Resident 2's clinical record he was last admitted to the facility on [DATE]. According to Resident 2's progress notes as documented by his physician [physician's name] with custodial visit date of 11/28/23, with Assessment and plan for Pneumonia (inflammation and fluid in lungs) and C. Difficile Diarrhea (C-Diff-highly contagious bacterial infection). During a concurrent observation and interview with CNA 1 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide services according to professional standards of quality for one resident (Resident 1) of two sampled residents when: 1. Resident 1's pain medication was not administered timely and per physician order; and, 2. A lidocaine patch (a topical patch that applies pain relief) was documented as administered when it was not. This failure had the potential to increase Resident 1's pain above a tolerable threshhold and allow for accurate pain remedies to be administered. Findings: A review of an admission record indicated Resident 1 was admitted to the facility in September 2023 with diagnoses including fractures and neoplasms (abnormal growth of tissue). A review of Resident 1's Minimum Data Set (MDS; an assessment tool), dated 10/17/23, indicated Brief Interview of Mental Status (BIMS) score was 15 of 15 with good memory. 1. During an interview on 10/30/23 at 9:26 a.m. with Resident 1, Resident 1 stated it took Licensed Nurse 3 (LN 3) more than three hours to give her oxycodone (drug that relieves pain) after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-04 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure pharmacy services were maintained for nine of 130 residents when: 1. Residents' identification was not verified at the time of medication administration for Resident 31, Resident 81, and Resident 83, which put residents 31, 81 and 83 at risk of receiving the wrong medication, 2. Disposed non-controlled medications (prescription medications with less risk of addiction and harm) were retrievable or were destroyed in sharp containers (a hard plastic container that is used to safely dispose of hypodermic needles and other sharp medical instruments), which could result in drug diversion, 3. Two expired medications were available for use for Resident 44 and 99 in the medication cart, which put residents 44 and 99 at risk of receiving expired medication, 4. Resident 99's opened inhaler (used to administer medication by breathing in) in the medication cart was not dated, which put Resident 99 at risk of receiving expired or outdated medication, 5. Loose pills were found in the medication carts, which could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were stored correctly for the census 130, when: 1. A medication cart was not locked and left unattended during medication pass, 2. Two medication bottles were left on top of the medication cart unattended and accessible to unauthorized personnel, 3. Disposed non-controlled medications (prescription medications with less risk of addiction and abuse) were retrievable and not properly destroyed, 4. Loose pills were found in the medication carts on wing B, C and D, and; 5. Temperature of a medication refrigerator on wing C was out of range. 6. A medication cart drawer was left open and unattended, These failures had the potential for medication misuse, drug diversion and medication ineffectiveness. Findings: 1. During a medication pass observation with Licensed Nurse (LN) 10 on 11/1/21 at 9:07 a.m., LN 10 entered room [ROOM NUMBER] to check Resident 100's blood pressure. LN 10 left the cup with medications on top of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-11-04 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare meals that conserve nutritive value, flavor, and appearance when recipes were not followed for meal production. This failure had the potential for 124 residents of a census of 130 not receiving the nutritional value of their meals. Findings: During an observation and interview on 11/2/21, at 8:50 a.m., [NAME] 2, took a pan out of the oven containing olive color peas. She added an unmeasured amount of the peas to the food blender to blend. She added an unmeasured amount of milk and butter to the mixture and continue to blend. This mixture was then placed in a pan, covered with aluminum foil and placed inside the steamer oven for lunch. During an interview on 11/2/21, at 9:34 a.m., [NAME] 2, stated she did not used a recipe (step-by-step preparation procedures, cooking details, portion sizes to maintain nutrient contents) to puree the peas. She eye-balled the ingredients, used about half a bag of peas, blended with milk and butter to an apple sauce consistency. During an interview on 11/2/21, at 3:21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe food production and minimize the potential for food borne infections when: 1. Open food packages (various cereals, dill weed seasoning, and sliced cheese) were not labeled with open dates; and, 2. Kitchen equipment and floors were dirty and/or worn (steam table pans, fan, cutting boards and meat slicer), and metal shelves were rusty. These failures had the potential to expose 124 residents of a census of 130 to expired foods and placed these residents at risk for food borne infections (illness caused by consuming contaminated foods or beverages). Findings: 1. During an observation of the initial kitchen tour on 11/1/21, at 8:32 a.m., an opened 35 ounce bag of Toasted Oats, an opened 35 ounce bag of Corn Flakes, and an opened 28 ounce box of Farina hot wheat cereal in the dry storage area were not labeled with an open date. An opened 5.5 ounce bottle of dill weed in the prep area of the kitchen was not labeled with an open date. An opened 5 pound bag of sliced cheese in the refrigerator was found…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-11-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure infection prevention practices to prevent the development and transmission of communicable (contagious) diseases and infections when: 1. Five Residents (Resident 44, Resident 49, Resident 89, Resident 185, and Resident 320) were not offered hand hygiene prior to meals; and, 2. One staff entered the kitchen and did not wash hands prior to touching equipment. These failures had the potential to spread germs and make the residents ill in the facility for a census of 130. Findings: 1. During an observation on 11/2/21, at 11:51 a.m., Resident 49, Resident 89 and Resident 44 were not offered hand hygiene when lunch meal trays were passed out by staff. During an observation on 11/3/21, at 12:30 p.m., Resident 320 and Resident 185 were not offered hand hygiene when lunch meal trays were passed out by staff. During a concurrent observation and interview on 11/2/21, at 12:23 p.m., Resident 44 was noted to be holding his urinary catheter (a flexible tube used to empty the bladder and collect urine in a drainage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an allegation of abuse was reported to the Department, for a census of 130. This failure had the potential for abuse allegations to not be investigated thoroughly and in a timely manner. Findings: Review of Resident 3's clinical records indicated Resident 3 was admitted to the facility in mid 2018 with diagnoses that included anxiety disorder. Review of Resident 3's MDS (Minimum Data Set, an assessment tool) Section C, dated 7/9/21, indicated Resident 3 had a BIMS (Brief Interview of Mental Status) score of 8 out 15 which indicated moderate impaired cognitive function. During a concurrent observation and interview conducted on 11/1/21 at 1:30 p.m., Resident 3 was observed to have a reddish to purplish discoloration on her right forearm measuring approximately 12 centimeters (cm, a unit of measurement) x 4 cm, and on her left forearm measuring approximately 6 cm x 4 cm. Resident 3 stated someone hit her. A review of Resident 3's clinical records did not indicate any documentation of discoloration on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet the professional standards of nursing practice when Licensed Nurse (LN) did not ensure Resident 183 swallowed the medications after administration for a census of 130. This failure placed the resident at risk for ineffective medication therapy and increased the potential for choking. Findings: Resident 183 was a short term resident in the facility with diagnoses which included a history of bleeding in the space that surrounds the brain and was at an advanced age. In a concurrent observation and interview on 11/1/21 at 10:25 a.m., Resident 183 was lying in her bed and stated she needed some juice to swallow her medications. LN 6 who administered the medications to the resident was in the hallway right outside the resident's room. LN 6 came into the resident's room and gave the resident water in a plastic cup with a straw. When the resident opened her mouth to drink the water, multiple pills, approximated 6 to 7 pills, were observed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a skin assessment was conducted and documented for one resident (Resident 3), for a census of 130. This failure had the potential for Resident 3 to not receive adequate care and monitoring. Findings: Resident 3 was admitted to the facility in mid-2018 with diagnoses that included anxiety disorder. During an observation conducted on 11/1/21 at 1:30 p.m., Resident 3 was observed to have a reddish to purplish discoloration on her right forearm measuring approximately 12 centimeters (cm, a unit of measurement) x 4 cm, and on her left forearm measuring approximately 6 cm x 4 cm. A review of Resident 3's clinical records did not indicate any documentation of discoloration on Resident 3's forearms. Review of Resident 3's Progress Notes dated 11/1/21 at 3:19 p.m. by Licensed Nurse (LN) 2, indicated, IT WAS BROUGHT TO MY ATTENTION THAT [Resident 3] HAD A LARGE DISCOLORED AREA AROUND HER WRIST . During an interview with the LN 2 on 11/3/21 at 8:53 a.m., LN 2 stated she did not document the left arm discoloration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-11-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident environment remained free from accident hazards as possible when Resident 5's smoking materials were not kept in a secure location, for a census of 130. This failure had the potential for residents to have access to smoking materials without supervision. Findings: Resident 5 was admitted to the facility in late 2019 with diagnoses that includied cerebrovascular disease (conditions that affect blood flow and the blood vessels in the brain). During an observation conducted on [DATE] starting at 8:31 a.m., Resident 5 was smoking outside in the patio. At 8:49 a.m., Resident 5 came back inside the facility, returned cigarettes and a lighter which were inside a small plastic container by pushing it down behind the nurses' station counter. The Licensed Nurse (LN) 2 took the container and placed it further back on the counter. The nurses' station did not have any doors. In an interview with the LN 2 on [DATE] at 8:50 a.m., the LN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-11-04 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5 percent with 27 observed opportunities for one of six sampled residents (Resident 49), when: 1.Resident 49 was administered calcium carbonate (used to treat gas and stomach pain) 750 mg (milligram is a unit of measuring weight) instead of prescribed calcium carbonate 500 mg, 2. Resident 49's lidocaine patch (medication used to treat pain) was administered instead of notifying the physician when the nurse knew that the previous patch was not removed as prescribed the night before. These failures resulted in 2 medication errors identified out of 27 opportunities during Medication pass observation. This resulted in the facility having a medication error rate of 7.41 percent. Findings: 1. A review of Resident 49's admission record, indicated Resident 49 was admitted late 2021 with multiple diagnoses that included Rhabdomyolysis (a serious medical condition due to a direct or indirect muscle injury). During a review of Resident's 49's physician order for November 2021,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$8,990 in federal fines across 1 penalty.
- $8,990 — penalty dated 2024-06-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CYPRESS HEALTHCARE GROUP — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.9 | -0.9 vs chain |
| Staffing | 5 of 5 | 4.0 | +1.0 vs chain |
| Quality measures | 4 of 5 | 4.8 | -0.8 vs chain |
The other 12 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CYPRESS HEALTHCARE GROUP LLC | Organization | DIRECT OWNERSHIP INTEREST | since 09/29/2023 |
| JACKSON, MATTHEW | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/29/2023 |
| JACKSON, ROBERT | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/29/2023 |
| SANOFSKY, JACK | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | since 06/25/2026 |
| BERNT, BRANDON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/06/2024 |
| CHRISTIAN, AMBER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/03/2024 |
| DALE, LAWANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/29/2023 |
| DHIR, SUNIL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2023 |
| EVANS, KALESIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/21/2024 |
| GARLAND, MYRNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/16/2024 |
| JACKSON, ALEC | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/29/2023 |
| JURGENS, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/29/2023 |
| MEWBORN, JOSEPHINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/04/2024 |
CMS files one row per role, so the 27 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $350K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555153. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.