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Foundation Skilled Nursing

925 North Cornelia, Fresno, CA 93706 · For profit - Limited Liability company · 59 certified beds · (559) 275-4785 Medicare & Medicaid certified

Call the home — (559) 275-4785 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 2024Behavioral-health or dementia-care citation at the harm level (F0758)4 actual-harm citations$96,763 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $96,763 in federal fines (most recent 2025-12-09)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4711 W Ashlan Ave · (559) 203-6660 · Call to confirm hours
Pharmacy
Cvs1.7 mi
4077 W Clinton Ave · (559) 271-3177 · Call to confirm hours
Grocery
446 N Blythe Ave · (559) 485-9200 · Call to confirm hours
Park
3861 W Clinton Ave · (559) 488-1032 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.0%10.2%15.4%worse
Long-stay residents who lose too much weight4.7%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.8%0.9%better
Long-stay residents with a urinary tract infection1.0%1.2%2.0%better
Long-stay residents with depressive symptoms4.2%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened31.8%9.8%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.0%13.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control19.7%10.2%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table18.9%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine95.8%93.2%79.4%better
Short-stay residents rehospitalized after admission22.8%23.0%22.6%typical
Short-stay residents with an outpatient ER visit24.9%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.872.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.601.571.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.2%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
0.20U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 21% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 44% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.2%CMS range 33.3–65.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.9–17.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.3–10.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.50
Aide hours/ resident / day
3.74
Total nurse hours/ resident / day
0.15
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 59 beds and averages 56.4 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.74 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.91 on weekdays — 15% thinner on weekends. RN hours go from 0.28 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

22
deficiencies at the latest standard inspection (2025-12-09)
6
at the previous standard inspection (2024-08-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 14 most serious are shown; the remaining 38 are one tap away and print in full.

  • Actual harm · Gcited before2025-12-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate supervision to prevent accidents for one of seven residents (Resident 17) when Resident 17 was assessed with poor safety awareness, did not use safe techniques in self-transfers, had unsteady gait, and suffered multiple falls on 11/18/25, 11/22/25,11/23/25 and 11/24/25. Resident 17 had been determined as high risk for falls on quarterly assessment dated [DATE]. The facility failed to follow its facility's policy and procedure (P&P) titled, Falls and Fall Risk, Managing, when the facility did not implement effective interventions to prevent falls, including adequate supervision, addressing the cause of frequent self-transferring attempts and reviewing medication for a possible cause consistent with Resident 17's needs, goals and care. The facility failed to follow their policy and procedure titled, Red Sneaker Program (Fall Monitoring/Prevention) when he facility developed a plan to monitor residents every 15 minutes and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received adequate supervision and assistance to prevent falls for one of four sampled residents (Resident 1) when Resident 1 was assessed as being at high risk had poor safety awareness (not paying attention to the dangers around you, a history of self-transferring to get to the bathroom, frequent urination (act of releasing liquid waste that your kidneys make to remove excess fluids and waste products from your body) and needed to be supervised by a staff member during transfer and the facility did not implement individualized interventions to prevent falls, including supervision and addressing the cause of frequent self-transferring attempts, consistent with the resident's needs, goals and care according to the resident assessment and plan of care.These failures resulted in Resident 1 sustaining four unwitnessed falls, two falls on 5/19/25, one fall on 6/16/25 and one fall on 7/16/25. During the fall on 7/16/25, Resident 1 sustained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from physical abuse for one of four sampled residents (Resident 1) when Resident 1 experienced an incident on 10/26/23 where Resident 2 entered Resident 1 ' s room, unattended and unsupervised, and used a stuffed cat/toy that belonged to Resident 1 to inflict facial and eye injuries. On 2/1/24, Resident 1 was found to have facial and eye injuries of unknown origin. The unwitnessed incident resulting in Resident 1 ' s facial injuries was not reported immediately by CNA 1 in accordance with facility policy and procedure. These failures resulted in Resident 1 to experience avoidable physical, psychosocial, and emotional harm. Resident 1 experienced discomfort and pain that required treatment over several days to heal, and transfer to a higher level of care to the local acute care hospital emergency room on 2/4/2024 for further evaluation. Findings: During a review of Resident 1's admission Record (AR - document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-07-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policies and procedures regarding the safe and appropriate prescribing and administering of antipsychotic (medications used to treat psychosis-which is a condition that affects the mind, where there has been some loss of contact with reality) medications and ensure three of three sampled residents (Resident 38, Resident 47, and Resident 150) were free from unnecessary medications when: 1. For Resident 47, staff administered Aripiprazole (an antipsychotic medication used to treat severe mental disorder in which thought, and emotions are so weak that contact is lost with external reality) without monitoring for side effects. 2. For Residents 38, 47, and 150, the facility did not implement resident specific non-pharmacological (without the use of medications) interventions prior to initiation of antipsychotic medications. These failures had the potential for Residents 38, 47, and 150 to experience the serious negative effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received adequate supervision and assistance for one of three sampled residents (Resident 1) when Resident 1 who was assessed as needing a staff member to accompany her during medical appointments was transported to a doctor's appointment by herself without a staff member present. This failure resulted in Resident 1 not completing her appointment, delayed care, and placed her at risk for injuries. During a concurrent observation and interview on 6/9/26 at 10:40 a.m. with Resident 1, Resident 1 sat halfway on her bed with her feet on the floor, dressed in a facility gown, with a wheelchair nearby. Resident 1 stated she had a gynecology (GYN) appointment the previous week for evaluation of her cancer. Resident 1 stated she was dropped off at the appointment in her wheelchair, and no one accompanied her. She could not remember further details, including whether she completed the appointment.During an interview on 6/9/26 at 11 am with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to maintain accurate documentation for one of three sampled residents (Resident 2) when LVN 1 documented Resident 2's wound care and bandage change was completed on 5/15/26. This failure resulted in inaccurate wound care documentation and had the potential to result in delayed wound healing, infection and sepsis.During a concurrent observation and interview on 5/15/26 at 11:45 am with Certified Nurse Assistant 1 (CNA 1), Resident 2 was observed in her bed. CNA 1 stated the facility was treating Resident 2's foot wounds with blue protective booties. When CNA 1 exposed Resident 2's feet, Resident 2 was wearing the booties on both feet. CNA 1 said they could not see any dressings and did not know whether any should have been present.During a concurrent observation and interview on 5/15/26 at 11:50 am with Licensed Vocational Nurse 1 (LVN 1), Resident 2 was observed in her bed. LVN 1 stated the treatment orders for Resident 2's wounds included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-02 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a functioning communication system (call light system-an alerting device used by residents to request assistance from nursing staff) for 11 out of 59 resident beds (11A, 11B, 11C, 8A, 8B, 14A, 14B, 17B, 17D, 15A, 15B) when the patient call light system was not activated when the call light was pressed and one resident was missing a call light button. This failure resulted in the affected facility residents being unable to call for help or receive immediate assistance from staff, which placed residents' health and safety at risk.During a concurrent observation and interview on 3/2/26 at 9:57 a.m. with Resident 1, in the resident's room, Resident 1 stated his call light had been working intermittently since his admission on [DATE]. Resident 1 stated his call light stopped working again on 3/1/26 and was still not functioning. Resident 1 pushed on his call light button and there was no light above the door, sound or light at the bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-09 · tag F0658 — failed to meet professional standards of care — widespread
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow policy and procedures to meet professional standards of quality for one of four sampled residents (Resident 64), when Resident 64's admission medications were not available on the next dose as ordered by the physician. Resident was admitted to the facility on [DATE].These failures had the potential to place Resident 64 at an increased risk of health complications and change of condition resulting in hospitalization. Findings:During a concurrent observation and interview on 12/2/25 at 10:02 a.m. with Resident 64, in Resident 64's room, Resident 64 was awake lying in bed. Resident 64 was alert oriented x 4 (refers to someone who is alert and oriented to person, place, time and event). Resident 64 stated she was admitted from acute care hospital to the facility a couple of days. Resident 64 stated she fell at home and broke her pelvis. Resident 64 stated she had not received her medication since she came to the facility because she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-09 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to employ sufficient staff with appropriate competencies and skills sets to carry out the functions of food and nutrition services for two of two kitchen staff, Dietary [NAME] (DC)1 and Dietary Manager (DM) when DC1 and DM did not follow the menu at lunch on 12/3/25.This failure had the potential to result in residents nutritional needs not being met.During a concurrent observation and interview on 12/3/25 at 12:30 p.m. with DC1 and DM in the Kitchen, DC1 was preparing a lunch with a croissant sandwich with turkey breast, fresh tomatoes, cheddar cheese, regular bacon, and lettuce. DC1 prepared two garlic bread sticks instead of one. DC1 stated the menu for the lunch sandwich was not followed. DC1 stated, she used what food she had available in the facility and she had informed the DM. DM stated she forgot to order the correct ingredients for the croissant sandwich. DC1 stated, she served two garlic bread sticks instead of one.During a review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-09 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to employ sufficient staff with appropriate competencies and skills sets to carry out the functions of food and nutrition services for two of two kitchen staff, Dietary [NAME] (DC)1 and Dietary Manager (DM) when DC1 and DM did not follow the menu at lunch on 12/3/25.This failure had the potential to result in residents nutritional needs not being met.During a concurrent observation and interview on 12/3/25 at 12:30 p.m. with DC1 and DM in the Kitchen, DC1 was preparing lunch with croissant sandwich with turkey breast, fresh tomatoes, cheddar cheese, regular bacon, and lettuce. DC1 prepared two garlic bread sticks instead of one. DC1 stated the menu for the lunch sandwich was not followed. DC1 stated she used what food she had available in the facility and she had informed the DM. DM stated she forgot to order the correct ingredients for the croissant sandwich. DC1 stated she served two garlic bread sticks instead of one.During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-09 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow-up with a positive Preadmission screening and Resident Review (PASARR-a federal requirement to ensure residents with mental disorder or intellectual disorder or intellectual disabilities are not inappropriately placed in a nursing home) level I screening for one of five sampled residents (Resident 7 ) when Resident 7's PASARR level I screening dated 4/8/25 required PASARR Level II mental health evaluation and was not completed.This failure had the potential for Resident 7 to not receive the appropriate services related to her mental disorders.During a concurrent observation and interview on 12/2/25 at 11:06 a.m during initial tour in the doorway of Resident 7's room, Resident 7 was standing outside of room, dressed appropriately and stated she liked to keep her door closed. Resident 7 stated she did not have any issues and staff are good to her. Resident 7 was observed ambulating in the hallway with steady gait. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-09 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services which ensured appropriate administration of medications to meet residents needs when:1.The facility Refrigerator Emergency-kit (E-kit-contains medications provided to residents during emergency situations) containing three vials of insulin (used for high blood sugar level) was opened and no form was found indicating the date and name of person who opened the E-kit and no communication to pharmacy requesting for a replacement. This failure placed residents receiving insulin at potential risk for taking expired or compromised medications which could lead to serious consequences including reduced effectiveness in treating resident's condition in an event of an emergency and potential adverse reaction.2.Marianne1. During a concurrent observation and interview on [DATE] at 8:05 p.m. in the medication room with Infection Preventionist (IP), Refrigerator E=kit was found with red tags. The IP stated Red tag means…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-09 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent when the facility's medication error rate was eight percent. There were 25 opportunities for errors and two medication errors occurred for one of five sampled residents (Resident 2) when:1. Licensed Vocational Nurse (LVN) 1 prepared an expired medication of five tablets of Folic Acid (is used prevent anemia, and support cell growth)1 mg (milligram- metric unit of measurement, used for medication dosage and/or amount) with an expiration date of 11/5/25 on 12/4/25. LVN 1 did not check the expiration date of the medication prior to medication administration. 2. Resident 2 did not receive the full dosage of inhaler (a small, handheld medical device that delivers medicine as a mist or spray directly to the lungs for treating respiratory conditions like asthma and chronic obstructive pulmonary disease [COPD- a chronic lung disease causing difficulty in breathing]) medication Tiotropium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure proper storage and disposal of medications and biologicals in accordance with facility policy and procedures when in side 1's medication cart, Resident 17 and Resident 45's discontinued bottles of Chlorhexidine Gluconate (antimicrobial mouthwash used to treat gingivitis (gum disease) was observed not separated from medications that were in use for facility residents.This failures had the potential for medications to be administered causing underdosing or overdosing of medications, or to be administered to the wrong residents causing harm to the resident. During a concurrent observation, interview and record review on 12/4/25 at 9:27 a.m. with Licensed Vocational Nurse (LVN) 1 in side 1's medication cart. Two bottles of Chlorhexidine Gluconate was observed with active medications. LVN 1 stated the medication were for Resident 17 and Resident 45. LVN 2 stated she did not know whether Resident 17 and Resident 45 were still given the medication because she did not administer the medication. Resident 17 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · Ecited before2025-12-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective infection prevention and control program to provide a safe and sanitary environment for two of four sampled residents (Residents 33 and 64) when:1.Certified Nursing Assistant (CNA) 5 did not wear appropriate personal protective equipment (PPE- specialized clothing, equipment, and supplies worn by healthcare workers protect residents and themselves from potential infectious hazards) when CNA 5 provided direct care to Resident 33 who was on enhanced barrier precaution (EBP- measures used in healthcare settings to prevent the spread of infections) for a known history of Extended Spectrum Beta-Lactamase (ESBL- are a group of bacteria that commonly cause infections both in healthcare settings and communities) producing bacterial infection/colonization on 12/3/25.2.Housekeeping Staff (HS) 1 used one pair of the same gloves when Resident 64 and Resident 64's roommate's blankets were touched and covered to respective residents on 12/2/25.These failure had the potential for CNA 5 and HS 1 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-09 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a resident care equipment in safe operating condition when the facility's mechanical lift (a mechanical device used by caregivers to safely lift and transfer individuals with limited mobility from one surface to another (bed, chair, toilet) using a sling, minimizing physical strain and preventing injury) was not functional to deliver residents' care and activities of daily living (ADLs- routine tasks/activities such as bathing, dressing and toileting a person performs daily to care for themselves).This failure resulted in a delay in implementing residents' care including residents' transfers and obtaining weights as ordered and placed residents and staff at an increased risk of accidents.Findings:During an observation on 12/2/25 at 8:39 a.m. with Resident 5, in Resident 5's room, Resident 5 was lying asleep in bed. During an observation on 12/2/25 at 12:39 p.m. with Resident 5, in Resident 5's room, Resident 5 was lying asleep in bed, with food tray at bedside table.During a concurrent observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective pest control program when flies were flying around resident's room (room [ROOM NUMBER]) on 12/2/265 and 12/3/25 and transferring from one table to another in resident's dining room during lunch on 12/3/25.This failure had the potential for cross-contamination (the process by which bacteria or other microorganisms are unintentionally transferred from one substance or object to another, with harmful effects) and for residents to acquire food borne illnesses (are caused by eating or drinking something that is contaminated with germs).During an observation on 12/2/25 at 8:39 a.m. in room [ROOM NUMBER], multiple flies (three) were going around the round, landing on residents' clothing and privacy curtain.During concurrent observation and interview on 12/2/25 at 9:11 a.m. with Licensed Vocational Nurse (LVN) 3, in room [ROOM NUMBER], LVN 3 validated flies were flying around inside room [ROOM NUMBER]. LVN 3 stated she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide and maintain a safe, clean, and sanitary environment for one of four sampled residents (Resident 2), when Resident 2's mattress on the floor beside his bed was dirty with brownish dirt built up on the top of the mattress and observed nursing staff walking on the floor mattress.This failure had the potential for Resident 2 acquiring an infection (the invasion and growth of germs in the body).Findings:During an observation and interview on 12/3/25 at 11:40 a.m. with LVN 1, in Resident 2's room, LVN 1 stepped on Resident 2's mattress on the floor beside Resident 2's bed. Resident 2's mattress on the floor was dirty with brownish dirt built up on the top of the mattress. LVN 1 stated, Resident 2's mattress on the floor was dirty and should be cleaned by the housekeeper and covered with a bed sheet. LVN 1 stated Resident 2 had episodes of purposedly rolling over from bed to the mattress on the floor. LVN 1 stated Resident 2's floor mattress should remain clean to prevent infection. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 13) was free from unnecessary psychotropic (drugs that affect brain activities associated with mental processes and behavior) medications when the facility did not attempt or implement behavior monitoring for Resident 13's use of olanzapine (medication used to treat schizophrenia [a mental illness that is characterized by disturbances in thoughts]). This failure placed Resident 13 at risk for experiencing adverse effects from receiving medication without behavior monitoring. During a concurrent observation and interview on 12/2/25 at 2:40 p.m. in Resident 13's room, Resident 13 was ambulating inside the room with steady gait and appropriately dressed. Resident 13 stated he was in the acute care hospital for a week prior to admission in the facility. Resident 13 stated he was in the facility to work with therapy to get stronger and will eventually go home. Resident 13 stated he did not know…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure their policy on discharge was followed for one of three sampled Residents (Resident 61) when Resident 61 was discharged against medical advice (AMA-patient chooses to leave before the doctor recommends discharge) when Resident 61 was discharged AMA on 9/14/25 and there was no documentation the medical doctor and administrator were notified.This failure had the potential to put Resident 61 at risk for complications like worsening of condition. Findings: During a review of Resident 61's admission Record (AR- a document containing resident profile information) dated 12/9/25, the AR indicated Resident 61 was admitted to the facility on [DATE] with diagnoses which included Spinal Stenosis (narrowing of spinal canal squeezing the nerves and causing pain, numbness, tingling, or weakness), muscle weakness and abnormalities of gait and mobility. During a concurrent interview and record review on 12/9/25 at 8:30a.m. with Minimum Data Set Nurse (MDSN) 2,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Minimum Data Set Assessment (MDS-assessment of physical and psychological functions and needs) accurately reflected resident's health and functional status for one of four sampled residents (Resident 11) when Resident 11's use of Divalproex (medication used for mood stabilization) was inaccurately coded in the MDS assessment. This failure had the potential to result in Resident 11's care needs not met and the potential for adverse reaction to not be monitored.During a concurrent observation and interview on 12/2/25 at 12:15 p.m. during an initial tour in Resident 11's room, Resident 11 was lying in bed covered with blanket and lunch tray was on top of over the bed table. Resident 11 stated he already ate and refused to answer questions stated, Goodbye. During a review of Resident 11's admission Record [AR- a document with personal identification and medical information], dated 12/5/25, the AR indicated Resident 11 was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a level 1 Preadmission Screening and Resident Review (PASARR), (a Federal requirement to ensure residents with mental disorder or intellectual disorder or intellectual disabilities are not inappropriately placed in a nursing home) screening notifying the state mental health authority or state intellectual disability authority promptly after a significant change for three of five sampled residents (Residents' 1, 3 and 6). This failure had the potential for Residents' 1, 3, and 6 to not receive the appropriate services related to their mental disorders.During a review of Resident 1's admission Record (AR-a document containing resident profile information), dated 12/5/25, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), psychoactive substance abuse (use of mind-altering drugs in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a comprehensive, person-centered care plan (a plan that provides direction for individualized care of the resident) was developed and implemented to meet the identified needs for one of three sampled residents (Resident 13) when:Resident 13 did not have a care plan for olanzapine (psychotropic medication used to treat schizophrenia and bipolar disorder).This failure placed Resident 13 at risk for harm by not identifying and monitoring harmful side effects of medication. During a review of Resident 13's admission Record [AR- document containing resident profile information], dated 12/5/25, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses which included schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), psychoactive substance abuse (use of mind-altering drugs that cause harm, health problems, or social issues leading to dependence or addiction) and traumatic brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure nail care was provided for two of seven sampled residents (Residents 51 and 4) when:Resident 51's fingernails were long and dirty with brownish to blackish dirt built up underneath the nails.Resident 4's fingernails were long.This failure had the potential for Resident 51 and 4 in sustaining an avoidable skin related injuries (including cuts (laceration), scrapes (abrasion), scratches, etc.) and infection (the invasion and growth of germs in the body).Findings:1.During an observation on 12/2/25 at 11:59 a.m. with Resident 51, in the resident's dining room, Resident 51 was holding the bread with her left hand. Resident 51 had long and dirty fingernails on both hands with brownish to blackish dirt underneath the fingernails. During a concurrent observation and interview on 12/2/25 at 12:20 p.m. with Resident 51, in the resident's dining room, Resident 51 was cutting the bread into small pieces using her left hand and put the bread…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist the resident in gaining access to vision services for one of seven sampled residents (Resident 33) when Resident 33's eye specialist referral dated 5/30/25 was not implemented.This failure resulted in Resident 33 experiencing worsening eyesight on her left eye and placed Resident 33 at an increased risk of being blind (having severe visual impairment or permanent sight loss).Findings:During a concurrent observation and interview on 12/3/25 at 8:57 a.m. with Resident 33, in Resident 33's room, Resident 33 was awake lying in bed, in upright position. Resident 33's room was dark with privacy curtain covering her entire bed and window curtains completely close. Resident 33 was alert oriented x 4 (refers to someone who is alert and oriented to person, place, time and event). Resident 33 stated she's been at the facility for over a year and had concern about her vision in her left eye. Resident 33 stated she had a left eye cataract (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate services, equipment, and assistance to maintain or improve mobility for one of seven sampled residents (Resident 4), when Resident 4's Restorative Nursing Programs (is a formal, planned and organized program of care which is intended to restore a lost ability or maintain the highest level of function of the residents) were not implemented after therapy services dated 10/23/25 and 11/12/25, and Resident 4's left hand splint (is a device designed to prevent contractures [a permanent tightening and shortening of muscles, tendons, ligaments, or skin, which restricts movement and causes stiffness or deformity in a joint, preventing normal motion] by gently stretching and maintaining the position of affected joints, such as the hand, wrist, or foot) and left leg boot (a device that provide support, stability, and protection to the lower leg, ankle, and foot) were not applied based on Resident 4's needs and assessment. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure dental services were provided for one of seven sampled residents (Resident 4) when Resident 4 was not seen and evaluated by a dentist (a doctor who specializes in teeth, gums, and mouth) as necessary to manage Resident 4's oral health.This failure had resulted in Resident 4 experiencing toothache (pain in or around the tooth) and had the potential to put Resident 4 at an increased risk of dental problems including tooth infection (happens when bacteria invade the tooth's inner pulp, causing pus buildup, severe pain (throbbing, sharp), swelling, fever, and sensitivity), tooth cavities, and gums disease. Findings:During a concurrent observation and interview on 12/2/25 at 11:14 a.m. with Resident 4, in Resident 4's room, Resident was lying in bed with a fixed pole on right side of bed. Resident 17 was awake, alert oriented x 4 (refers to someone who is alert and oriented to person, place, time and event). Resident 4 complained of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received adequate supervision to prevent falls for one of five sampled residents (Resident 3) when Resident 3 who was assessed as being a fall risk, had poor safety awareness and needed to be supervised while ambulating (walking) and the facility did not implement effective interventions to prevent falls, including adequate supervision, consistent with the resident ' s needs, goals and care. This failure resulted in Resident 3 ' s three unwitnessed falls within two weeks, one on 5/9/25, 5/19/25 and 5/22/25 and placed Resident 3 at risk for significant injury. Findings: During a review of Resident 3 ' s admission Record, undated, the admission record indicated, Resident 3 was admitted to the facility on [DATE] with diagnoses which included disorder of bone density (Osteoporosis-weak and brittle bones due to lack of calcium and Vitamin D), type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat one of two sampled residents (Resident 1) with respect and dignity when the skilled nursing facility (SNF) failed to ensure Resident 1 had adequate transportation from a doctor ' s appointment back to the SNF on 11/22/24. This failure resulted in Resident 1 staying in the doctor ' s office for several hours after the end of his appointment without an adequate meal for lunch and left him feeling hungry, forgotten, sad, and anxious. Findings: During a review of Resident 1 ' s admission Record (AR), undated, the AR indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses of cellulitis (bacterial infection that affects the deeper layers of the skin) of right lower limb (leg), muscle weakness, and abnormalities of gait (pattern of walking) and mobility (ability to move joints). During a review of Residents 1 ' s Minimum Data Set (MDS- a resident assessment tool used to identify resident cognitive and physical function) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement a comprehensive person-centered care plan for one of three sampled residents (Resident 1) when staff did not implement Resident 1 ' s fall risk care plan to have Resident 1 thoroughly placed on the facility ' s Red Sneaker Program (RSP- the facility ' s fall prevention program which was characterized by a visual symbol of red sneakers placed by the resident ' s name placard outside the resident ' s room door, a symbol of red sneakers above the head of resident ' s bed and a red bracelet the resident wears). This failure placed Resident 1 at risk to experience another fall and had the potential to result in fall related injuries. Findings: During an interview on 11/20/24 at 9:35 a.m. with Director of Nursing (DON), DON stated, Resident 1 was admitted on [DATE] and had a fall in the facility on 11/17/24. DON stated, one of the interventions completed after Resident 1 ' s fall was the fall risk care plan was updated. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was assessed as being a fall risk, with a history of falls in the facility, and a known behavior of placing herself on the floor when tired, received adequate supervision and assistance to prevent falls when Resident 1 ambulated (walked) to an area of the facility unattended and was found on the floor by staff. This failure resulted in Resident 1's unwitnessed fall to the floor sustaining a skin tear (traumatic wound caused by direct contact of the skin to another object) to the back side of her right elbow on 9/25/24. Findings: During a review of the facility ' s document titled Fall Incident Tracking/Trend Log, dated 7/2024-9/2024, the fall log indicated Resident 1 had unwitnessed falls on 7/17/24, 8/4/24, 9/4/24 and 9/25/24. Resident 1 ' s SBAR Post Fall (SBAR-situation, background, assessment, recommendation, a communication tool used by healthcare workers when there is a change…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to maintain a safe, comfortable, and homelike environment for three out of 12 sampled residents (Residents 22, 29, and 42) when the dining room temperature was below the temperature range of 71 to 81 degrees Fahrenheit (F). This failure placed Residents 22, 29, and 42 at risk to develop symptoms of cold exposure and cold related illnesses. Findings: During a concurrent observation and interview on 8/19/24 at 12:10 p.m. with resident 22 in the hallway, Resident 22 was observed walking toward the dining room. Resident 22 stated she needed a coat. Resident 22 stated it was always cold in the dining room. During a review of Resident 22's admission Record (AR - a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 8/23/24, the AR indicated Resident 22 was admitted on [DATE] with diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement comprehensive person-centered care plans (CP - a detailed approach to care customized to an individual resident's needs) for three of 24 sampled residents (Residents 8, 13, 16 ) when: 1. Resident 13's care plan was not developed to reflect interventions to address his refusal of medications. This failure had the potential for Resident 13's medical needs to not be met. 2. Resident 8's care plan was not implemented for skin assessments to monitor for skin tears, bruising or wounds. This failure placed Resident 8 at risk for skin injuries. 3. Resident 16's care plan was not implemented for placement of Resident 16's call light within reach of Resident 16. This failure had the potential for Resident 16's needs to not be met and put Resident 16 at risk for injury Findings: 1. During a review of Resident 13's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 8/21/24, the AR indicated, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide services which met professional standards of practice for 7 of 24 sampled residents (Residents 13, 40, 42, 100, 101, 102, and 151) when: 1. Registered Nurse (RN) 1 and Licensed Vocational Nurse (LVN) 1 failed to explain the medication names and indications to Residents 40, 100, 101, 102, and 151 during medication administration. This failure had the potential to place Residents 40, 100, 101, 102, and 151 at risk of receiving the wrong medication and experience unnecessary side effects. 2. The facility failed to notify the Attending Physician of Resident 13's ongoing refusal of Fluticasone-Salmeterol (medication to prevent inflammation and narrowing of airway) inhaler. This failure had the potential to place Resident 13 to not receive appropriate care and not to be able to attain the highest well-being. 3. The facility failed to take a current Oxygen Saturation (O2 sat - the amount of oxygen circulating in the blood) and respiration (breathing) assessments on Resident 42 prior to transporting Resident 42 to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents were free from unnecessary psychotropic medications (medications which affect the mind, emotions, and behavior) for one of seven residents (Resident 39) when Resident 39 was given divalproex (an anticonvulsant medication used to treat seizures [a burst of uncontrolled electrical activity between brain cells that causes temporary abnormalities in muscle tone or movements, behaviors, sensations or states of awareness]) without a specific condition diagnosed and documented in Resident 39's clinical record. This failure had the potential for Resident 39 to receive unnecessary psychotropic medications and placed Resident 39 at an increased risk for developing adverse (harmful) side effects due to taking divalproex. Findings: During a concurrent observation and interview on 8/19/24 at 9:35 a.m. with Certified Nursing Assistant (CNA) 6 in Resident 39's room, Resident 39 was observed sleeping in her bed with the head of her bed elevated. Bruising was observed on Resident 39's forehead, bridge of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety when the high temperature dishwasher did not reach the required temperature during the wash cycle of 155 degrees Fahrenheit (F). This failure had the potential to place 52 out of 55 highly susceptible residents who received food from the kitchen at risk for foodborne illness (illness caused by ingestion of contaminated food or beverages) due to cross-contamination (the transfer of harmful substances or disease-causing microorganisms). Findings: During a concurrent observation and interview on 8/19/24 at 8:22 a.m. with Dietary Aide (DA) 1 in the kitchen, DA 1 was observed washing dishes in a high temperature dishwasher. The temperature reading during the wash cycle read below 150 degrees F. DA 1 stated the temperature during the washing cycle read 145 degrees F. DA 1 stated the temperature during the wash cycle should have read above 135 degrees F. During an interview on 8/19/24 at 8:34 a.m. with DA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain an effective pest control program to prevent the presence of pests when flies were observed in the kitchen area on 8/20/24 and 8/21/24. This failure had the potential to lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) for residents who ate food from the kitchen. Findings: During an observation on 8/20/24 11:02 a.m. in the kitchen, a fly was observed flying around the food serving area. During a concurrent observation and interview on 8/21/24 at 10:25 a.m. with the Certified Dietary Manager (CDM) in the kitchen, two flies were observed flying in the kitchen by the food serving area and dishwasher area. The CDM stated there was a fly fan (Air Curtain - a mechanical device which produces a controlled plane of moving air across the opening to prevent the entrance of flying insects and other airborne contaminants) at the back entrance of the kitchen. The CDM stated the kitchen did not have a fly light trap to attract and get rid of flies. The CDM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents received adequate supervision to prevent accidents for one of three sampled residents (Resident 1) when Resident 1 was assessed to be at high risk for falls requiring one-on-one observation for safety and Certified Nursing Assistant (CNA) 2 left the resident unattended and out of sight while she assisted another resident. This failure resulted Resident 1 falling and sustaining lacerations (skin and underlying tissues are cut or torn) and contusions (bruise caused by a direct blow to the body) to his head requiring the resident's transfer to the emergency department (ED) for treatment. Findings: During an interview on 5/30/24 at 9:03 a.m. with the Administrator (ADM), the ADM stated Resident 1 fell in the early morning hours on 5/30/24. The ADM stated Resident 1 had a change in condition prior to the fall and a CNA was assigned to provide one-on-one supervision. The ADM stated the CNA had left Resident 1 briefly to help a CNA with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-23 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow the policy and procedure titled In-service Training to ensure Licensed Nurses (LNs) and Certified Nursing Assistants (CNAs) received and demonstrated competency in skills and techniques necessary to care for residents with Dementia [a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning] care needs when: 1. 44 of 99 LNs and CNAs had not attended and completed the annual mandatory in-service training for Dementia Module 2 titled Accepting the Challenge. 2. 99 of 99 LNs and CNAs had not attended and completed the annual mandatory in-service training for Safety and Accident Prevention. 3. 29 of 45 CNAs had not attended and completed the annual mandatory in-service training for Elopement Prevention and Action. These failures had the potential to place residents at risk for care not provided in a safe and competent manner. Findings: During a concurrent interview and record review on 2/23/24, at 10:50 a.m., with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a resident abuse according to the facility ' s Policy and Procedure (P&P) titled, Abuse Investigation and Reporting, for one of four sampled residents (Resident 1), when Resident 1 was hit with a cat stuffed toy [a life size mechanical cat made of soft and hard plastic materials, four pounds in weight] by Resident 2 on 10/26/23 resulting in multiple facial bruises and swelling. This abuse incident was not reported to the California Department of Public Health (CDPH, a government agency for the State of California in charge of protecting the public's health and helping shape positive health outcomes for individuals, families and communities). This resulted in a delay into the investigation of the alleged resident to resident physical abuse, a delay in implementing effective interventions to prevent future abuse altercations and injuries and placed Resident 1 at risk for continued abuse. Findings: During a review of Resident 1's admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-15 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of two food service staff, Evening [NAME] (EC) had appropriate competencies to safely and effectively carry out the functions of food service when EC was unable to verbalize the cool down process after cooking and/or reheating food. This failure had the potential for residents to consume food that was not safely prepared which could result in residents getting a foodborne illness and further compromise the nutritional and medical status of residents. Findings: During an interview on 7/12/22, at 1:45 p.m. with the EC, the EC was asked to state the cooling process for cooked and/or reheated foods. The EC stated, To warm it enough for the resident's preference. The EC was asked to find the reference material that could be used to verify the cooling process and required temperatures. The EC was unable to locate the reference material. The EC stated it was important to know the steps of the cool down process to prevent food-borne illness and she should have been aware of the process, and she did not. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-15 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure menus were followed when Lead [NAME] (LC) did not follow the menu during the preparation of the fresh green salad on 7/12/2022. This failure had the potential for residents to receive inadequate nutrients in their meals. Findings: During a review of the facility document, Summer Menus (Menu), dated 7/12/22, the menu indicated, . For lunch . Oregano Chicken, Polenta, Baked fresh Zucchini, Fresh [NAME] Salad, Frosted Cake. During a concurrent observation, interview, and record review with LC on 7/12/22, at 10:36 AM, LC stated she prepared the green salad for the lunch meal and after preparing the salad, it will be pureed to different textures. LC reviewed the facility document titled, Recipe: Fresh [NAME] Salad (undated). The recipe for Fresh [NAME] Salad listed the following ingredients: Romaine, spinach or mixed greens, canned garbanzo beans drained, or ay use any other can bean, or mixture, fresh cucumber diced, carrots shredded, and dressing of choice. LC finished preparing the salad and started to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-15 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's Pharmacy Consultant (PC) failed to identify and report medication irregularities for four of four sampled residents (Resident 25, Resident 38, Resident 47, and Resident 150) when: 1. Resident 38 was administered Risperidone (medication used to treat certain mental disorders, such as schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves) and bipolar disorder (a mood disorder that can cause intense mood swings), Resident 47 was administered Aripiprazole (medication used to treat schizophrenia, bipolar disorder and major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest)), and Resident 150 was administered Quetiapine (medication used to treat mental health disorders, including schizophrenia, bipolar disorder, and depression) and there was no monitoring to include twice a year eye exam, labs, and side effects of medications administered to residents. 2. Resident 25 was administered Lipitor (medication used to help lower bad cholesterol- a type of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food safety when: 1. A white plastic fork, spoon and eight clear plastic lids were stored on the floor under one of two pantry shelves. 2a. Two of Two pantries did not have a room thermostat or thermometer to monitor room temperature of the pantries. 2b. Two of Two pantries did not have a temperature log to document daily temperatures in the pantries. These failures placed residents at risk for food borne illness. Findings: During a concurrent interview and record review, on 7/12/22, at 8:31 a.m., with the Dietary Manager, (DM) 1, in Pantry 1, a white plastic fork, a white plastic spoon, eight clear plastic lids were stored on the floor under the pantry shelves. The DM 1 stated staff should keep the pantry clean, free of clutter and trash all the time. The DM 1 stated it was her responsibility to monitor to ensure tasks delegated to staff were completed. During a concurrent interview and record review, on 7/12/22 at 9:10 a.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medical records were complete and accurately documented in accordance with accepted professional standards of practice for eight of 32 sampled residents (Residents' 3, 8, 9, 11, 12, 30, 38 and 48) when Residents' 3, 8, 9, 11, 12, 30, 38 and 48 daily activities participation was not documented in their electronic medical record (EMR). These failures placed Residents' 3, 8, 9, 11, 12, 30, 38 and 48's activities interests at risk to not be met and had the potential to negatively affect their physical, mental, and psychosocial well-being. Findings: During a concurrent observation, interview, and record review on 7/13/22, at 10:16 a.m., with the Rehabilitative Nurse Assistant (RNA) in the Television room, several residents were observed in the room actively participating with RNA and were playing games. The RNA stated he started doing activities with residents when the activity director went on leave. The RNA stated he did not remember documenting daily activities because they had a binder they need to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person centered care plan for one of six sampled residents (Resident 8) when Resident 8 did not have an individualized activities care plan to identify her activity preferences. This failure had the potential to result in Resident 8's activities needs and preferences to go unmet and placed Resident 8 at risk of inappropriate activities resulting in possible decreased psychosocial well being. Findings: During a concurrent observation, and interview on 7/11/22, at 10:30 a.m., with Resident 8 in Resident 8's room, Resident 8 sat in her bed awake and was reading a book. Resident 8 stated she was in the facility for physical therapy. Resident 8 stated she preferred to stay in her room and do her own activity. During a review of Resident 8's clinical record titled, admission Record (AR) (document containing resident personal information) dated 7/13/22, the AR indicated Resident 8 was admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-15 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 25) was free from unnecessary medication when: 1. Atorvastatin (medication used to lower cholesterol (a type of fat) in the blood) was administered for an excessive duration without adequate indication for use from 10/8/18 to daily for the diagnosis of hyperlipidemia and labs were not monitored to determine efficacy of the medication. 2. Ferrous Sulfate (form of the mineral iron that is used to treat anemia (low number of red blood cells)) was administered for an excessive duration without adequate indication for use from 6/24/14 to daily for the diagnosis of anemia and labs were not monitored to determine efficacy of the medication. These failures resulted in Resident 25 receiving multiple doses of medications that had the potential to cause symptoms of fatigue, weakness, irregular heartbeat, chest pain, joint pain, diarrhea, stomach pain, difficulty sleeping, and muscle pain and spasms. Findings: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were stored and labeled in accordance with acceptable professional standards of practice when Resident 30's inhaler (a device used to give medications in the form of a spray that is breathed in through the mouth) was administered and did not have a resident identifier, an open date or expiration date on the medication. This failure had the potential for the medication to be given to the incorrect resident which could cause adverse reactions (harmful, unintended result caused by a medication) and decreased medication potency and could compromise the therapeutic effectiveness of Resident 30's inhaler. Findings: During a review of Resident 30's admission Record (AR-a one page summary of important information about a resident), dated July 2022, the AR indicated, Resident 30 was admitted to the facility on [DATE] with diagnoses which included unspecified dementia (loss of memory, language, problem-solving and other thinking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain an effective infection control and prevention program when a dirty linen was found on the floor. This failure had the potential to result in cross contamination and infection. Findings: During an observation on 7/12/22, at 9:15 a.m., in room [ROOM NUMBER], a dirty linen was found on the floor next to bed A. room [ROOM NUMBER]'s door was open, the privacy curtain was drawn around bed A and CNA 1 and CNA 5 were observed standing on each side of 7A's bed. The Minimum Data Set Coordinator (MDSC) walked by and went inside room [ROOM NUMBER] and observed one of the staff used her foot to move the dirty linen closer and picked up the linen. During an interview on 7/12/22, at 9:25 a.m., with the MDSC, she stated she went inside room [ROOM NUMBER] to inform CNA 1 and CNA 5 to pick up the dirty linen on the floor. The MDSC stated no linens were supposed to be on the floor. The MDSC stated dirty linens were supposed to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-12-09 · tag F0911 — widespread
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation during the survey period of 12/2/25 through 12/9/25, the facility failed to ensure each bedroom accommodated no more than four residents in three of 19 rooms (Rooms' 1, 2, and 14). This failure had the potential to adversely effect care provided to residents. Findings: During the initial tour on 12/2/25 at 9:30 a.m. the following rooms had more than four residents in each bedroom. Although the bedrooms accommodated more than four residents, each room met the particular needs of each residents. There was sufficient room for nursing care and for residents to ambulate. There was adequate closet and storage space. Bedside stands were available for each residents. Wheelchair and toilet facilities were accessible. The health and safety of residents would not be adversely affected by the continuance of this waiver. Room Number Number of Beds 1 6 2 6 14 6 Recommend waiver continue in effect. HFES Signature Date Request waiver continue in effect. ____________________________________ Facility Administrator Signature Date

    Environmental Deficiencies · Deficient, Provider has no plan of correction
  • No harm found · Bcited before2024-08-23 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation during the survey period of 8/19/24 through 8/23/24, the facility failed to ensure each bedroom accommodated no more than four residents in three of 19 rooms (Rooms' 1, 2, and 14). This failure had the potential to adversely effect care provided to residents. Findings: During the initial tour on 8/19/24 at 10:30 a.m., the following rooms had more than four residents in each bedroom. Although the bedrooms accommodated more than four residents, each room met the particular needs of each residents. There was sufficient room for nursing care and for residents to ambulate. There was adequate closet and storage space. Bedside stands were available for each residents. Wheelchair and toilet facilities were accessible. The health and safety of residents would not be adversely affected by the continuance of this waiver. Room Number Number of Beds 1 6 2 6 14 6 Recommend waiver continue in effect. HFES Signature Date Request waiver continue in effect. ____________________________________ Facility Administrator Signature Date

    Environmental Deficiencies · Waiver has been granted
  • No harm found · Bcited before2022-07-15 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation during the survey period of 7/11/22 through 7/15/22, the facility failed to ensure each bedroom accommodated no more than four residents in three of 19 rooms (Rooms' 1, 2, and 14). This failure had the potential to adversely effect care provided to residents. Findings: During the initial tour on 7/11/22 at 9:30 a.m., the following rooms had more than four residents in each bedroom. Although the bedrooms accommodated more than four residents, each room met the particular needs of each residents. There was sufficient room for nursing care and for residents to ambulate. There was adequate closet and storage space. Bedside stands were available for each residents. Wheelchair and toilet facilities were accessible. The health and safety of residents would not be adversely affected by the continuance of this waiver. Room Number Number of Beds 1 6 2 6 14 6 Recommend waiver continue in effect. [NAME], HFEIIS 7/29/2022 HFES Signature Date Request waiver continue in effect.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$96,763 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $51,880 — penalty dated 2025-12-09
  • $44,883 — penalty dated 2024-02-23
  • Medicare payment denial — starting 2026-01-07 for 14 days
  • Medicare payment denial — starting 2025-09-13 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to JERICHO CARE GROUP — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.3-1.3 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 52.0-1.0 vs chain
Quality measures 2 of 54.2-2.2 vs chain
The other 6 homes this chain runs (chain average 2.3★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BAYSHIRE CENTRAL VALLEY LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 08/01/2025
BAK, ABRAHAMIndividualDIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTERESTsince 04/15/2025
ASTORIA HEALTHCARE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 02/04/2021
SALOW, DONALDIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
CARTER, BENJAMINIndividualCORPORATE OFFICERsince 08/01/2025
KIRBY, SCOTTIndividualCORPORATE OFFICERsince 08/01/2025
BAYSHIRE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2025
COX, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/15/2024
GROSSMAN, STEPHENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/09/2022
LANG, JEFFIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/19/2025
PARROTT, JASONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/30/2023
REDD, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/25/2023
BIG FRESCO MASTER SUBTENANT, LLCOrganizationADP OF THE SNFsince 08/07/2025
GALIT, EMMANUELIndividualADP OF THE SNFsince 11/01/2023

CMS files one row per role, so the 25 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.9M
Net patient revenuemost recent cost report
-1.9%
Operating marginrevenue minus expenses
$475K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 12%Other / private 29%

This home reported $475K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$407per resident / day
operating cost
$12,376per month
≈ monthly operating cost
$399per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056281. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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