Vineyard Care Center
1090 East Dinuba Avenue, Reedley, CA 93654 · For profit - Limited Liability company · 56 certified beds · (559) 638-3577 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.6% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.8% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 0.0% | 9.8% | 16.1% | check this* — see note marked star below the table |
| Long-stay residents on antianxiety or hypnotic medication | 19.3% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.2% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 5.8% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.3% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.7% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.7% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.88 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.53 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 41 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 55.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.5%CMS range 45.6–75.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 8.0–17.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 55.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 33.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 59.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.2–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.30 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 56 beds and averages 51.5 residents a day — about 92% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.46 hrs/resident/day on weekends vs 4.01 on weekdays — 14% thinner on weekends. RN hours go from 0.38 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is below the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.
- Actual harm · H2021-07-19 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement a comprehensive systemic approach, to ensure effective monitoring and systems to maintain acceptable parameters of nutritional status, when: 1. The facility failed to ensure a Registered Dietitian (RD) evaluated or reassessed Resident 31's nutritional status timely, in order to recommend nutritional interventions, after an unplanned severe and continuous weight loss of 23.9% (percent) over eight months. The facility failed to intervene timely when Resident 31's weight loss began despite documented meetings acknowledging weight loss. There was no evidence demonstrating recommended interventions were implemented from 2/21 to 7/21. The was no plan of care to address the weight loss and prevent further weight loss. During the weight loss, Resident 31 also acquired a pressure ulcer to the coccyx. 2. The facility's Registered Dietitian failed to identify an unplanned severe weight loss in a timely manner or to recommend nutritional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Responsible Party (RP-a resident representative who assists with care decisions) was notified of a change in condition for one of four sampled residents (Resident 1) when Resident 1 had bleeding from his mouth on 12/26/25 and the nurse did not notify the RP of the residents change in condition.This failure resulted in Resident 1's rights being violated when his RP was not notified of the resident's change in condition on 12/26/25.During a review of Resident 1's admission Record, undated, the admission record indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses that included muscle wasting (reduction of muscle tissue caused by inactivity or chronic diseases), dementia (progressive state of decline in mental abilities), malignant neoplasm (cancerous tumor) of prostate (gland in the male reproductive system below the bladder), malignant neoplasm of sigmoid colon (final, S-shaped section of the large intestine) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure licensed nurses (LN) administered medications in accordance with professional standards of practice for one of four sampled residents (Resident 2), when Resident 2's morning medications were left at the bedside unattended by nursing staff and not administered timely as prescribed by the physician on 4/1/26.This failure resulted in Resident 2 not receiving the medications as prescribed by the physician and placed other residents at risk for ingesting medications not prescribed to them.During a concurrent observation and interview on 4/1/26 at 11:10 a.m. with Resident 2, Resident 2 was lying in bed with his eyes closed, but responded when spoken to. Resident 2's breakfast tray was on his overbed table, next to the tray was a small medicine cup with eight pills in it. There were no licensed nursing staff at bedside, and the medications were left unattended. Resident 2 stated the nurse brought his medication earlier that morning and he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-24 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe and sanitary environment when: 1. The housekeeping closet on Wing B was found to have brown/gray and white residue on the floor, 2. The walls were missing plastic baseboards exposing multiple layered hole near the base of the left wall. 3. A metal drain was found to have rust colored debris and uneven untiled surface, the front of the sink piping had peeling paint and brown colored staining. These failures had the potential to result in cross contamination (the spread of harmful bacteria, viruses, or parasites from one person, object or place to another) between staff, residents and visitors which could lead to illness, sepsis (a life-threatening condition and occurs when the body's immune system overreacts to an infection) or death. Findings: During a concurrent observation and interview on 2/21/25 at 10:20 a.m. with the housekeeper (HSKP) in the doorway of the housekeeping closet on Wing B, the closet had a large hole on the bottom of the left wall where the vacuum was stored. The view from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals used in the facility were stored and labeled in accordance with current accepted professional principles when: 1.15 of 383 sampled medication blister packs (a form of tamper-proof packaging where an individual pushes individually sealed tablets through the foil to take the medication) were without a visible expiration date. 2. A liquid narcotic medication was found expired in medication cart one for one (Resident 16) of 56 sampled residents. These failures had the potential for medications without a visible expiration date to be administered to residents which can lead to medication errors and placed residents' safety at risk. 3.An unlocked medication cart was found on the back patio which contained 10 unidentified loose pills. This failure had the potential for unauthorized access of medications by residents, staff and visitors which increased the risk of medication errors. Findings: 1. During a concurrent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-24 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Dietary [NAME] (DC) 1, DC 2 and Maintenance Director (MAIND) had the appropriate competencies to carry out the functions of the food and nutrition services safely and effectively for 50 of 51 residents when: 1. MAIND did not demonstrate or verbalize proper cleaning procedure for the ice machine according to the manufacturer's guideline. This failure had the potential for contaminated ice to be served to residents and placed residents at risk of foodborne illness and infection. 2. DC 1 did not demonstrate or verbalize the proper use of a test strip (paper that measure the concentration of quaternary ammonium compounds [chemicals that kills germs on surfaces]) for the sanitizing bucket (a container used to store and mix a chemical solution that reduces germs on surfaces). This failure had the potential to result for improper disinfection and sanitation of surfaces which could increase the risk of pathogen transmission and foodborne illness among residents. 3. DC 2 did not demonstrate or verbalize…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-24 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the menus for proper portion control were followed for Resident 54 when the roast turkey was not weighed in accordance with the dietary spreadsheet (a spreadsheet that tracks food intake and other dietary information). This failure had the potential for Resident 54 to receive an incorrect amount of food portion which could lead to an unplanned weight gain. Findings: During an observation on 2/19/25 at 11: 40 a.m., during the tray line (food service system where workers assemble meals), Dietary [NAME] (DC) 2 grabbed the roast turkey from the regular portion container and started cutting the meat without weighing it. During an interview on 2/19/25 at 1:00 p.m . with DC 2, DC 2 stated she did not weigh the roast turkey prior to cutting up and serving it. DC 2 stated it was important to weigh the meat to ensure the meat was at 2 oz (ounces-unit of measurement). DC 2 stated Resident 54 could have consumed more than the amount ordered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was stored, prepared, distributed and served in accordance with professional standards for food service safety for 50 of 51 residents who received food in the kitchen when: 1. A open box of green tea was not labeled with an open and received date. 2. An expired ground rosemary seasoning was found on the shelf with other seasonings. 3. Black particles were found on top of a red wine vinegar bottle. 4. Spider cobwebs and brown and black particles were found behind the ice machine. 5. Maintenance Director (MAIND) did not wear a beard net when cleaning the ice-machine. 6. Black substances were found inside the ice compartment during cleaning. These failures placed residents at risk for foodborne illness (a condition where a person becomes sick after consuming contaminated food or beverages. It is caused by the ingestion of harmful microorganisms, such as bacteria, viruses, parasites, or toxins). Findings: 1. During a concurrent observation and interview, on 2/18/25, at 8:53 a.m. with the Directory of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an unwitnessed fall with injury to the California Department of Public Health within the required time frame for one of three sampled residents (Resident 13) when Resident 13 fell from her wheelchair on 1/8/25, hit her head and was unconscious which led Resident 13 being transferred to the General Acute Care Hospital for further evaluation. This failure resulted in Resident 13's fall not investigated timely within the required time frame and had the potential to result in Resident 13's safety needs not met. Findings: During an observation on 2/18/25 at 10:30 a.m. in Resident 13's room, Resident 13 was observed dressed asleep in bed, fall mat observed on left side. During a review of Resident 13's admission Record (AR - a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 2/24/25, the AR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for one of 10 sampled residents (Resident 25) when Resident 25 did not have a care plan for behavior monitoring while receiving an anti-psychotic (a medication used to treat a collection of symptoms that affect your ability to tell what's real and what is not ) medication. This failure had the potential to result in Resident 25's prescribed anti-psychotic medication not having measurable objectives in place to meet Resident 25's mental and psychosocial needs. Findings: During a concurrent observation and interview on 2/18/25 at 10:47 a.m. with Resident 25 in Resident 25's room, Resident 25 was observed dressed, laying in bed, listening to music on her phone. Resident 25 stated she was doing good, then stated she did not want to answer questions. Resident 25 stated she did not know how long she had been at the facility, and she was unable to walk. During a review of Resident 25's admission Record (AR - a summary of information regarding a patient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure services provided met professional standards of quality for one of eight sampled residents (Resident 3) when Resident 3 was receiving oxygen at 2.5 Liters Per Minute (L/min - a unit of measurement for oxygen flow rate) instead of the physician prescribed 3 L/min. This failure placed Resident 3's respiratory needs to go unmet and increased her risk to experience episodes of shortness of breath, fatigue and respiratory distress. Findings: During a concurrent observation and interview on 2/18/25 at 10:13 a.m. with Resident 3 in Resident 3's room, Resident 3's oxygen was at 2.5 L/min. Resident 3 stated she had been at the facility for two to three years. During a review of Resident 3's admission Record (AR - a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 2/24/25, the AR indicated Resident 3 was admitted to the facility from the acute care hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2025-02-24 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement an effective discharge planning process for one of four sample residents (Resident 60) when Representative (RP) 2 was not involved and notified of Resident 60 ' s discharge from the facility on 12/22/24. This failure resulted in Resident 60 being discharged without RP 2 ' s knowledge or consent and placed Resident 2 ' s safety at risk. Findings: During a review of Resident 60's admission Record (AR), dated 2/24/25, the AR indicated, Resident 60 was admitted to the facility on [DATE] with diagnoses which included stable burst fracture (an injury in which the vertebra, the primary bone of the spine, breaks in multiple directions) of the lumbar (the lower part of the back) vertebra, fracture with routine healing, and unspecified dementia (the loss of the ability to think, remember, and reason to levels that affect daily life and activities). During a review of Resident 60's Progress Note dated 12/20/24, the Progress Note indicated, .past medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for one of three sampled residents (Resident 21) when Resident 21 had an order of prn (as needed) oxygen and received oxygen continuously due to episodes of increasing shortness of breath and Licensed Nurses (LNs) did not notify his Attending Physician (AP) of the change of condition. This failure placed Resident 21's respiratory needs to go unmet and increased his risk to experience frequent episodes of shortness of breath. Findings: During an observation and interview on 2/18/25, at 11:12 a.m. in Resident 21's room, Resident 21 was using oxygen via nasal cannula (N/C- a medical device that provides supplemental oxygen therapy to people who have lower oxygen levels). Resident 21 stated he was using the oxygen continuously and was short of breath without it. During an interview on 2/20/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-24 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure effective pain management was provided consistent with professional standards of practice and comprehensive person-centered care plan for one of 10 sampled residents (Resident 3) when Licensed Nurses did not address Resident 3's frequent complaints of pain to her right knee. This failure resulted in Resident 3's frequent complaints of pain going unrelieved and limited her ability to participate in physical therapy on multiple occasions meant to support her physical well-being. Findings: During a concurrent observation and interview on 2/18/25 at 10:13 a.m. with Resident 3 in Resident 3's room, Resident 3 was observed laying in bed watching the television (TV) wearing a gown over her shirt and wearing oxygen tubing via nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen). Resident 3 stated she had been at the facility for two to three years because she could not walk. Resident 3 stated she had been having knee pain for four days. Observed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide food prepared in a form designated to meet individual needs for one of 10 sampled residents (Resident 311) on a mechanical soft (chopped, ground and pureed food designed for people who have trouble chewing and swallowing) diet was served with a regular diet. This failure placed residents with difficulty chewing or swallowing and, on a physician prescribed mechanical soft diet at risk of choking. Findings: During an observation on 2/18/25 at 11:50 a.m. with Resident 311 in the dining room, Resident 311 was served a plate with chunks of cooked meat in an orange gravy, yellow tinted rice with flecks of green leaves, a whole flour tortilla and a side dish of fresh tomato cut into small pieces. Resident 311 was alert, sitting in a wheelchair with a cloth drape to protect her clothing. Resident 311 had eaten less than 10% of her food. The lunch meal ticket, dated 2/18/25, indicated, Resident 311 was on a mechanical soft diet. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to establish and maintain an effective infection prevention and control program for one of eight sampled residents when: 1. Registered Nurse (RN) 1 did not change her gloves after cleansing a wound, and before applying medication and a clean dressing to Resident 41 during a dressing change. RN 1 did not perform hand hygiene after removing her gown and exiting Resident 41's room after performing the dressing change on Resident 41 who was on Enhanced Barrier Precautions (EBP- an infection control intervention designed to reduce transmission of resistant organisms [bacteria that have become resistant to certain antibiotics] that requires gown and glove use during high contact resident care activities). 2. Licensed Vocational Nurse (LVN) 1 did not perform hand hygiene before entering and exiting resident's rooms and in-between residents during the administration of medications to residents in one of three facility wings (wing C [a designated area where residents reside]). These failures placed residents at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-26 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plans (CP- a detailed approach to care customized to an individual resident's needs) for one of three sampled residents (Resident 1) when Resident 1 was bedbound for eight months and did not have an activity care plan. This failure resulted to Resident 1 spending her waking hours picking on her skin and resulted to excoriations to her various body parts, including her abdomen, left hip and right hip. Findings: During a review of Resident 1's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 11/26/24, the AR indicated, Resident 1 was re-admitted from the home on 4/2/24 to the facility, with diagnoses that included Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movement), Congestive Heart Failure (CHF - weakness in the heart where fluid accumulates in the lungs), Major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-26 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain a functioning communication system (call light system-an alerting device used by residents to request assistance) when seven (14 A, 14 B, 14 C, 13 A, 18 B, 19 B and 20 A) of 56 resident call lights were not functioning properly. This failure had the potential for resident needs to go unmet and placed resident's health and safety at risk. Findings: During a concurrent observation and interview on 12/4/24 at 12:21 p.m. with Resident 2, a bell was heard ringing from the wing B hallway. Resident 2 stated she heard the bell ringing frequently. During an interview on 12/4/24 at 12:27 p.m. with Certified Nursing Assistant (CNA) 2, CNA 2 stated the bell sound was from the resident in room [ROOM NUMBER] A (Resident 5). CNA 2 stated the call light in 14 A had not functioned for a couple of months, so the resident used a handbell. During a concurrent observation and interview on 12/4/24 at 12:33 p.m. with CNA 2, in room [ROOM NUMBER] A,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-15 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was palatable and served at an acceptable temperature to the residents in accordance with the facility policy and procedure. This failure had the potential to affect meal and food intake which could impair the nutrition status for 45 of 45 residents who are served food from the kitchen. Findings: During the initial survey resident screening process on 12/12/23 at 9:53 a.m., multiple interviews with residents were conducted, and the residents had complaints of lack of food variety, food temperature and palatability concerns. During a test tray evaluation of the lunch meal for the Regular Diet and Pureed Diet on 12/13/23 at 12:37 p.m., an observation and interview was conducted with the FSD and the Registered Dietitian (RD). The Regular tator tots were 116 degrees fahrenheit (F-measure of temperature) and the Pureed tator tots were 118 degrees F. Both the Regular and Pureed diet tator tots were lukewarm to bland without any flavor to taste. The Pureed carrots were 116 degrees F with a gritty taste…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plans (CP- a detailed approach to care customized to an individual resident's needs) for two of 12 sampled residents (Resident 17 and Resident 47) when: 1. Resident 17's activity care plan did not have individualized interventions. 2. Resident 47 did not have an activity [NAME] plan. These failures had the potential to prevent the residents from receiving appropriate, and individualized care and services consistent with their needs. Findings: 1. During a review of Resident 17's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 12/14/23, the AR indicated, Resident 17 was admitted from the acute care hospital on 5/3/23 to the facility, with diagnoses that included End Stage Renal Disease (ESRD, a medical condition in which a person's kidneys cease functioning on a permanent basis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete an annual performance review of licensed nurses (LN) for two of nine sampled licensed nurses (Registered Nurse [RN] 1 and Infection Preventionist [IP]) when RN 1 and IP did not have annual performance evaluations and skills competencies review from 2022 to 2023. This failure had the potential to result in RN 1 and IP to not develop or maintain competencies to provide residents with needed and appropriate care and services. Findings: During an interview on 12/13/23 at 1:14 p.m., with Licensed Vocational Nurse/Infection Preventionist (IP), the IP stated she can't recall if she had her annual performance evaluation for the past 12 months. The IP stated, I am not sure. Maybe last year with the previous Director of Nursing (DON). The IP stated her role required her to be updated with new infection control regulations and best practices. The IP stated she occasionally performs medication pass and treatments. The IP stated without the annual performance evaluation, she does not have any idea if she was meeting the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a performance review of a nurse aide for three of 12 sampled Certified Nursing Assistants (CNA 1, CNA 2 and CNA 3) when CNA 1, CNA 2 and CNA 3 did not have annual performance evaluations and skills competencies review within the last 12 months. This failure had the potential to result in CNA 1, CNA 2 and CNA 3 to not develop or maintain competencies to provide residents with needed and appropriate care and services. Findings: During an interview on 12/13/23 at 1:00 p.m., with CNA 1, CNA 1 stated he could not recall if he had his annual performance evaluation for the past 12 months. CNA 1 stated the Director of Staff Development (DSD) usually schedules his annual evaluation and discuss his work performance and areas for improvement. CNA 1 stated without the annual performance evaluation he does not have any idea if he is meeting the standards of care in skilled nursing facility (SNF). During a concurrent interview and record review on 12/14/23 at 8:59 a.m., with the DSD, the Employee Performance Evaluations for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were maintained in the kitchen for food preparation tools and food storage methods, according to standards of practice and facility policy when: 1. Two cutting boards were found visibly worn with multiple tears and discolorations. 2. A case of molded onions was found on a shelf underneath the Cook's prep counter. 3. A case of Corn tortillas and a bag of Parsley did not have use by dates. These failures had the potential to expose residents to contaminants that could cause foodborne illness. The facility census was 45. Findings: During the initial kitchen tour on 12/12/23 at 9:33 a.m., observations of unsanitary and unsafe food practices and interviews with the Food and Nutrition Services Director (FSD), Registered Dietitian (RD), and [NAME] (CK) 1 were conducted. 1. A green cutting board and a red cutting board were found visibly worn with several tears, rips, discolorations, and indentations in them. CK 1 stated she used the cutting boards to chop vegetables and the red…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pharmaceutical services on acquiring, receiving, dispensing, and administering of all drugs to meet the needs of each resident for one of 12 sampled residents (Resident 31) when the contracted pharmacy for the facility did not deliver Resident 31's prescribed Clonazepam (a medication used to treat severe anxiety, panic disorders, and seizures) between 12/8/23 and 12/12/23. This failure resulted in Resident 31 to experience increased anxiety and restlessness which caused disturbance to other facility residents. Findings: During a review of Resident 31's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 12/14/23, the AR indicated, Resident 31 was admitted from the acute care hospital on 4/25/21 to the facility, with diagnoses that included Alzheimer's Disease (loss of memory and ability to carry simple tasks), Anxiety Disorder (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from unnecessary medications in their treatment plan for one of 12 sampled residents (Resident 18) when Resident 18 had no appropriate indication and monitoring for the use of Atorvastatin (a medication used to lower cholesterol levels in the blood). This failure placed Resident 18 to be at risk of being administered Atorvastatin unnecessarily which could potentially lead to constipation, muscle pain and liver damage. Findings: During a review of Resident 18's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 12/14/23, the AR indicated, Resident 18 was admitted from the acute care hospital on [DATE] to the facility, with diagnoses that included Dementia (a decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities), Hypertension (high blood pressure),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility did not ensure the menu was followed for the grilled cheese offered as an alternate menu item. This failure had the potential to alter the palatability and nutritional value of the food, which could decrease food intake and compromise the resident's nutritional status. The facility census was 45. Findings: During a review of the facility's Alternate Menu, the alternate menu indicated the menu items were .Lunch/Dinner Alternates: Cheese Quesadilla, Turkey sandwich with lettuce leaf and tomato slice, Grilled cheese sandwich . During an interview in the kitchen on 12/13/23 at 10:05 AM with the [NAME] (CK) 2, CK 2 was observed making two grilled cheese sandwiches on the grill station. CK 2 stated she used two slices of processed American cheese and two slices of white bread to make the grilled cheese sandwiches. CK 2 stated she did not use shredded cheese or weigh the American cheese slices, as mentioned in the grilled cheese recipe. CK 2 further stated at least three grilled cheese sandwiches are made daily at lunch and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow CDC guidance and facility policy and procedure for the prevention of infections when the Director of Nursing (DON) did not provide evidence of vaccination and did not wear a surgical mask in accordance with written standards. This failure resulted in the increased risk of the spread of infectious diseases. Findings: During an observation on 12/12/23 at 9:45 a.m., the DON was observed in resident care areas, conversing, and assisting residents and interacting with other staff members without a surgical mask or other facial covering over her nose or mouth. During an observation on 12/13/23 at 9 a.m., the DON was observed in resident care areas, conversing, and assisting residents and interacting with other staff members without a surgical mask or other facial covering over her nose or mouth. During an observation on 12/14/23 at 7:30 a.m., the DON was observed in resident care areas, conversing, and assisting residents and interacting with other staff members without a surgical mask or other facial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-07-19 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on food services observations, staff interview and departmental document review the facility failed to ensure a Registered Dietitian and Dietetic Services Supervisor comprehensively evaluated the effectiveness of food service operations as evidenced by lapses in the delivery of services associated with meal distribution accuracy and nutritional value of menus (Cross Reference F803, F805, and F808 ), and food safety (Cross Reference F812). Failure to ensure food and nutrition services systems are accurately and effectively delivered may result in compromising the nutritional status of residents through the potential transmission of foodborne illness and incorrect plating of physician ordered therapeutic diets for the 52 residents at the facility. Findings: During the annual recertification survey from 7/13 - 7/16/21, there were multiple lapses in the delivery of food services including incorrect portion sizes, food in the improper form, not providing physician prescribed therapeutic diets and in relation to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-07-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and facility document review, the facility failed to ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety when: 1. Time/Temperature Control for Safety (TCS) foods (food that requires time/temperature control for safety to limit the growth of pathogens (i.e., bacterial or viral organisms capable of causing a disease or toxin formation) were not properly monitored for cool down; 2. TCS foods were not properly labeled and expired items were in the refrigerator; 3. Cups for resident drinks were stored wet and stacked or wet with lids on; 4. A utensil storage drawer, cabinets, and walls were not clean; and 5. Air gaps were not present in the ice machine and food preparation sink. These failures had the potential to cause the growth of microorganisms which could cause foodborne illness or cross contaminate food (cross contamination occurs when unclean surfaces or utensils spread germs to food and can potentially cause foodborne illness) for the 49 residents eating at the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-07-19 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assurance and Performance Improvement (QAPI, a program that enables the facility to evaluate and improve the quality of resident care and services through data collection, staff input, and other information) program failed to implement their action plans which include monitoring and sustaining the appropriate plan of actions to correct the identified quality deficiencies in accordance with their plan of correction from the last re-certification survey completed on 1/30/2020 when: 1. Quality care issues were not identified with an appropriate action plans developed to correct the identified deficient practices (cross reference F656, F801, F808, F812, F880); and 2. When four of ten interviewed facility staff were unable to identify the purpose of QAPI and current QAPI projects. These failures resulted in an ineffective QAPI program to improve quality of care for all residents in the facility. Findings: During an interview on 7/16/21, at 1:43 p.m., with Administrator (ADM) and Director of Nursing (DON), ADM stated, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-07-19 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, the facility failed to maintain an essential equipment in a safe operating condition when one of two laundry washer (washer 1) had unreadable water temperature control to detect and measure recommended water temperature for laundry process of soiled resident's linens and clothes. This failure had the potential for residents to be exposed to unclean linens and microorganisms (bacteria, viruses, and fungi). Findings: During a concurrent observation and interview, on 7/15/21, at 8:45 a.m., with Housekeeper (HK) 2, in the laundry room, the two washers (washer 1 and 2) were running in washing and rinsing cycle with loads of linens. The washer 1 temperature screen was not readable to detect the water temperature in ongoing wash cycle mode. HK 2 stated, The machine [washer 1] is off. We [laundry staff] can't read the temperature of [washer 1]. It's been like this [washer 1] for a month. We can still use it [washer 1]. HK 2 stated, the defective temperature control of washer 1 had been reported to their office (outside source). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-07-19 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and staff interviews, the facility failed to provide a safe, sanitary, comfortable working environment for residents, staff, and the public when: 1. the kitchen's temperature readings exceeded 83 degrees F (Fahrenheit [temperature measure). This failure resulted in an unsuitable working environment for kitchen staff. 2. a rubber strip across doorway of a resident room came loose when it was walked on. This failure had the potential to cause tripping and injury to a resident, staff, or the public. 3. the paint from the walls of the laundry room, inlcuding above the laundry sink was peeling. The laundry sink, faucet, faucet handles, and surfaces of the sink were stained with grime (dirt ingrained on the surface). Findings: 1. During an observation on 7/13/21 at 11:27 AM, the Surveyor Thermometer in kitchen by stove across from tray line area showed 88.7 degrees F. During an observation on 7/13/21 at 11:31 AM, the Surveyor Thermometer showed 120 degrees F at stove in the kitchen. During an observation on 7/13/21 at 11:43 AM, in front of stove on steam table the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a comprehensive, person-centered care plan (a plan that provides direction for individualized care of the resident) was developed and implemented to meet the identified needs of the residents for three of five sampled residents (Resident 2, Resident 28 and Resident 31) when: 1. Resident 28 and 31 did not have a resident-centered care plan intervention for safe handling, humidification (process to provide moisture content to the air), and cleaning of oxygen (O2 - supplemental oxygen to supply oxygen to the lungs) therapy use; and 2. Resident 2 did not have the use of fall prevention signs implement in her room as one of the interventions to prevent falls. These failures had the potential to result in Resident 2, 28, and 31's identified care needs to go unmet. Findings: During an observation with Resident 31, on 7/13/21, at 12:19 p.m., in Resident 31's room, Resident 31 laid comfortably on the bed with O2 concentration at 4.5 liters…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. Controlled (drugs with high abuse potential subject to special handling, storage, disposal, and record keeping) drug accountability, when Resident 197's medication, a controlled medication was only accessible to authorized personnel 2. Provider's orders were carried out for Resident 46 These failures increased potential for drug diversion by allowing unauthorized access to Resident 197's controlled medication, and delayed the administration of medication for Resident 46. Findings: 1. During a concurrent observation and interview on 7/13/21, at 9:20 a.m. in the facility's medication room, with Licensed Vocational Nurse (LVN) 2, tramadol, a controlled medication for pain, was observed in a black bag on top of the counter. LVN 2 stated when the tramadol was discontinued for Resident 1, and acknowledged it should not have been left on the counter. LVN 2 stated, controls should not be left in bag, someone did not go through bag .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications had proper storage and labeling when: a. Medication room and fridge temperature not monitored consistently; b. For Resident 1, an eye drop that required to be dated when opened, did not have an expiration date/date open sticker; c. For Resident 37, a morphine (pain medication) solution was incorrectly labeled with another resident's identifier These failures had the potential to decrease medication potency that could compromise the therapeutic effectiveness of stored medications, medications for Residents 1, and 37. Findings: a. During a concurrent observation and interview on 7/13/21, at 9:40 a.m., in the facility's medication room, with Licensed Vocational Nurse (LVN) 2, the temperature log for medication/vaccine refrigerator and room temperature was noted to be incomplete, with entries missing for 7/2/21 night shift; 7/4/21 pm shift; 7/6/21 am and pm shift; 7/10/21 night and am shift; 7/11/21 am and pm shift. LVN 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility failed to ensure the planned menu was followed for: 1) a. 14 out of 14 residents (Residents # 6, 8, 12, 15, 16, 17, 19, 26, 38, 39, 41, 42, 45, 97) on Regular Controlled Carbohydrate diets, b. One out of one residents (Resident #1) on Small Controlled Carbohydrate diet; and 2) Three out of three residents (Residents #15, 20, 33) on Pureed diets did not receive the correct portion sizes of foods. This failure had the potential to result in not meeting the nutritional needs further compromising the medical status of the residents. Findings: 1. Review of the facility menu titled Summer Menus Cooks Spreadsheet for Week 2 Tuesday 7/13/21 indicated for the Regular and Small CCHO (Carbohydrate controlled diet -therapeutic diets designed for people with diabetes to keep the carbohydrate levels in meals evenly spaced throughout the day), the following items: Regular: Chicken with [NAME] Sauce 3 oz (ounce), 1 oz sauce, Diced Fried Potatoes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility failed to ensure food was served in the proper size for five of five residents (Resident #19, 30, 38, 47, 297) on chopped meat diet when they received chicken cut in approximately 1 inch squares during the lunch meal service on 7/13/21. This failure had the potential to place residents on a chopped meat diet at an increased risk for choking. Findings: During an observation of the lunch meal service starting on 7/13/21at 11:50 am, when Resident #19, 30, 38, 47, 297's tray tickets were called out for chopped diet, Food Service Worker 2 (FSW 2) placed Chicken with [NAME] Sauce on a plate and cut it in half then in thirds with the serving tongs. Food Service Worker 1 (FSW 1) and Dietary Services Supervisor (DSS) then placed the plates on trays in the meal delivery cart for delivery. During an interview with FSW 2 on 7/13/21 at 12:17 pm once the lunch meal service was completed, FSW 1 indicated for chopped meat diets she cuts the meat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-07-19 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility failed to ensure residents are receiving therapeutic diets as prescribed by the physician when: 1. Two residents (Resident # 2 and 40) did not receive carbohydrate controlled diets (a therapeutic diet designed for people with diabetes to keep the carbohydrate levels in meals evenly spaced throughout the day), and 2. Six resident's (Resident # 3, 9, 45, 197, 297, 298) tray tickets did not match their physician prescribed diets. This failure could result in further compromising resident medical status or unnecessarily restricting a resident's diet. Findings: 1. Review of the facility menu titled Summer Menus Cooks Spreadsheet for Week 2 Thursday 7/15/21, indicated for the Regular CCHO diet (carbohydrate controlled diet) the following items: Roast Pork Loin 3 oz (ounce), Spiced Apples 1 oz, Ranch Style Beans #12 (#12 scoop= 1/3 cup), Southern Style [NAME] Beans #12, Cornbread (2 x 2 ½ inch square) ½ serving, Vanilla Mousse No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-07-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain an infection control procedures when: 1. Licensed Vocational Nurse (LVN) 2 failed to observe infection control measures by failing to properly disinfect resident's glucometer for one randomly selected resident (Resident 41) according to manufacturer's specifications 2. two (Resident 28 and Resident 31) of four sampled residents' nasal cannula and humidifier container of oxygen therapy (also called supplemetal oxygen) were not changed and not labeled with date changed in accordance to facility's policies and procedures. These deficient practices had the potential for the development and the spread of infection to all residents, and for Resident 28, and Resident 31's nasal cannula build up of bacteria which could lead to infections and result in adverse reactions on Resident 28 and 31's respiratory treatments. Findings: 1. During a review of Resident 41's admission Records, dated 7/15/21, the admission Records…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-07-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure a sampled resident (Resident 17) was free from an unnecessary psychotropic (drugs that affects brain activities associated with mental processes and behavior) medication when licensed nurses administered sertraline (medication for depression) without consistently doing a monthly monitoring and evaluation of resident-specific behavioral symptoms, and did not attempt non-pharmacological interventions prior to the intiation of mirtazapine (medication for depression). These failures increased the potential for medication interactions, adverse reactions, and unidentified risks associated with the use of psychotropic medications that included but not limited to sedation, respiratory depression, constipation, anxiety, agitation, and memory loss. Findings: During a review of Resident 17's admission Record, dated 7/15/21, the admission Record indicated, Resident 17 was a [AGE] year-old female admitted to the facility on [DATE] and readmitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to JERICHO CARE GROUP — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.3 | +1.7 vs chain |
| Health inspection | 3 of 5 | 1.8 | +1.2 vs chain |
| Staffing | 2 of 5 | 2.0 | ≈ chain avg |
| Quality measures | 5 of 5 | 4.2 | +0.8 vs chain |
The other 6 homes this chain runs (chain average 2.3★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BAYSHIRE CENTRAL VALLEY LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/01/2022 |
| PARROTT, JASON | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/30/2023 |
| DEWALT, CRYSTAL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/25/2024 |
| GROSSMAN, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| SHEEHAN, STACY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2024 |
| VILLEGAS, ROXANNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $364K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055799. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.