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Fresno Postacute Care

1233 A Street, Fresno, CA 93706 · For profit - Corporation · 80 certified beds · (559) 268-6317 Medicare & Medicaid certified

Call the home — (559) 268-6317 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (27% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
805 Fresno St · (559) 485-4000 · Call to confirm hours
Pharmacy
Walmart0.9 mi
5111 E Cesar Chavez Blvd · (559) 252-1872 · Call to confirm hours
Grocery
1041 Tulare St · (559) 478-5741 · Call to confirm hours
Park
760 S Mayor Ave · (559) 488-1502 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.9%10.2%15.4%better
Long-stay residents who lose too much weight0.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection1.1%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.7%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened4.1%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers1.4%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control5.5%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table17.4%12.0%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.7%1.5%1.4%worse
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission35.2%23.0%22.6%worse
Short-stay residents with an outpatient ER visit12.5%11.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.332.251.67worse
Long-stay outpatient ER visits per 1,000 resident days1.361.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

32.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 83 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

32.1%U.S. median 51.5%
Got home and stayed home
10.0%U.S. median 10.7%
Went back to hospital
35.0%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 35.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 47% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF32.1%CMS range 22.7–42.951.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 7.3–13.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge35.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge37.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 5.1–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.181.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
1.03
LPN hours/ resident / day
2.62
Aide hours/ resident / day
3.93
Total nurse hours/ resident / day
0.24
RN hoursweekends
26.6%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 80 beds and averages 72.1 residents a day — about 90% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.93 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.71 hrs/resident/day on weekends vs 4.02 on weekdays — 8% thinner on weekends. RN hours go from 0.29 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 27% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2026-04-10)
18
at the previous standard inspection (2024-08-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 11 most serious are shown; the remaining 33 are one tap away and print in full.

  • Actual harm · G2025-01-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from neglect when Certified Nursing Assistant (CNA) 9 intentionally did not provide incontinent care (provided for those who cannot control their bowels and/or bladder) for three of five residents (Resident 1, Resident 2, and Resident 3) on 12/21/24 between the hours of 11 p.m. and 7:30 a.m. on 12/22/24. CNA 9 expressly limited incontinent care to one change for Resident 1 and Resident 2 and did not provide care for the entire shift for Resident 3. These failures resulted in withholding of required services and neglecting the needs of Residents 1, 2, and 3. These failures resulted in the residents experiencing feelings of anger, frustration, loss of dignity and control, and disrespect by having to remain in their soiled briefs (a type of absorbent underwear worn by those who are incontinent) for three hours, and Resident 3 having to eat breakfast while in a soiled brief, which was against his stated preference that he be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-10 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to meet professional standards of quality and practices by not following facility's policy and procedures (P&Ps) for four of 19 sampled residents (Residents 32, 64, 59 and 1) and other residents when:1.Resident 32 was administered 5 LPM (liter per minute-a unit of measurement for the flow rate of oxygen) of oxygen therapy (a colorless, tasteless gas essential to living organisms) through a nasal cannula (a thin, flexible tube with two prongs that fit into the nostrils and deliver oxygen) without a physician's order.This failure resulted in Resident 32 receiving oxygen therapy without a physician's order which had the potential to result in shortness of breath, oxygen toxicity (lung damage that happens from breathing in too much extra oxygen therapy), and other serious medical conditions.2. LVN 2 did not follow Resident 64's physician's order to check heart rate prior to administering Metoprolol Tartrate (medication used to treat high blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals were stored in accordance with accepted professional standards of practice for one of eight sampled residents (Resident 21) and other residents when: Resident 21 stored over the counter (OTC) medications ( medicines you can get without a prescription) of two jars of expired medicated vapor rub (an OTC medicated topical ointment used to temporarily relieve coughs, nasal congestion, and minor aches/pains using medicated vapors) without physician's order and four colored tablets of Calcium Carbonate (an OTC antacid used to treat heartburn, acid indigestion, and sour stomach) in a medication cup at her bedside table. Resident 21 had no physician's order for self-administration of medications stored at her bedside. This failure placed Resident 21 at an increased risk of improper self-administration of medications which could result in medication errors (any preventable event causing inappropriate medication used or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was stored, distributed, and served safely when the ice machine was observed with pale pink colored residue on the ice grate (a compartment within the ice machine that determines the size of the ice cubes that are produced).This failure resulted in the facility ice machine not being in a clean safe operating condition which can lead to the growth of microorganisms and result in foodborne illness for 69 out of 70 residents eating ice at the facility. During a concurrent observation and interview on 4/7/26 at 9:06 a.m. with the Maintenance Director (MND), the Kitchen Supervisor (KS), and the Registered Dietician (RD), the ice machine was observed in the kitchen. The MND was observed removing the ice grate cover. A pale pink colored residue was observed at the top of the ice grate. The MND was observed removing the pale pink residue with a white napkin. The KS stated the ice machine was expected to always be free from discoloration and/or residue.During a concurrent interview and record review on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow professional standards of practice to ensure the Care Plan (CP) was reviewed and revised in a timely manner for one of six sampled residents (Resident 6) when the goals for Resident 6 were not reviewed and revised for right and left (bilateral) lower leg edema (swelling) for six months (since October 2025).This failure had the potential for Resident 6 to not receive the appropriate care for his bilateral lower limb edema and put Resident 6 at risk of adverse (harmful) effects from swelling such as skin breakdown, infection, hypertension (when the pressure in the blood vessels is too high), cardiovascular disease (heart disease) and death.Findings:During a concurrent observation and interview on 4/7/2026 at 12:34 p.m. with Resident 6 in Resident 6's room, Resident 6 was observed in bed, wearing a gown. Resident 6 had minimal verbalization and gestured with a thumbs up and nod that he was doing well and had no issues. Resident 6's legs were uncovered and were observed to have swelling in both lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure activities of daily living (Activities of Daily Living (ADLs- routine tasks/activities such as grooming, bathing, dressing and toileting a person performs daily to care for themselves) were not provided for two of eight sampled residents (Resident 79 and 17) when: 1.Resident 79's fingernails were long, jagged (sharp, uneven edges) and dirty with brownish to blackish dirt built up underneath the nails and toenails were long and thick.This failure had potential for Resident 79 in obtaining avoidable skin related injuries (including cuts (laceration), scrapes (abrasion), scratches, etc.) and infection (the invasion and growth of germs in the body).2. Resident 17's beard (the growth of hair on the chin and lower cheeks of a man's face) were silvery thick and long. Resident 17 stated he requested to be shaved two weeks ago.This failure had the potential for Resident 17 in harboring microorganisms (bacteria) in his beard that could cause…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice when Resident 54 received medication from unauthorized staff and was not monitored and assessed by Licensed Nurses for effective medication and treatment.This failure had the potential for Resident 54 not to receive necessary care, treatment, and services based on comprehensive assessment and comprehensive person-centered care plan.During a concurrent observation and interview on 4/7/26 at 9:46 a.m. with Resident 54, in Resident 54's room, Resident 54 was lying flat on low air loss mattress (a specialized medical surface that combines alternating pressure with a steady, low-volume airflow to treat or prevent pressure ulcers (bedsores) and manage moisture) in his bed. Resident 54 was awake, watching a program on television. Resident 54 was not verbally responsive and had no eye contact during conversation. Resident 54's forehead with creamy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-10 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' drug regimen must be free from unnecessary drugs for one of eight sampled residents (Resident 21) when Resident 21 was receiving an opioid (or narcotics, are potent substances derived from or mimicking the poppy plant) pain medication (used to treat moderate to severe pain) for excessive duration without adequate indication and monitoring.These failures placed Resident 21 at an increased risk of receiving unnecessary medications and had the potential to experience negative effects such as drug addiction, overdose, and fatal respiratory depression. During a concurrent observation and interview on 4/8/26 at 9:36 a.m. with Resident 21, in Resident 21's room, Resident 21 was self-propelling her wheelchair. Resident 21 had four round tablets (three yellow and one orange color) in a medication cup on top of her bedside table. Resident 21 stated the brand name of the medication, and she was taking it for her stomach pain.During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an effective infection prevention and control program for two of six sampled residents (Resident 4 and Resident 69) when: 1. Resident 4 was not placed on Enhanced Barrier Precautions (EBP - an infection control intervention designed to reduce transmission of resistant organisms [bacteria that have become resistant to certain antibiotics] that requires gown and glove use during high contact resident care activities) for documented Methicillin Resistant Staphylococcus Aureus (MRSA-a type of bacteria that could cause an infection and was harder to treat because some antibiotics [medication used to treat infections] did not work against it).This failure placed Resident 4 at risk for cross-contamination (the process when germs are unintentionally transferred from one substance or object to another, which causes a harmful effect), and placed other residents at risk for exposure to MRSA.2. Resident 69 was not placed on EBP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-25 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to designate a Registered Nurse (RN) to serve as the Director of Nursing (DON) on a full-time basis when the facility had no full time DON.This failure had the potential to not to meet the critical needs of high acuity residents (individuals requiring intensive, specialized care, constant monitoring, and frequent medical interventions due to severe or complex health conditions) causing serious injury, harm and impairment.During an interview on 3/19/26 at 2:00 p.m. with the Administrator (ADM), the ADM stated he's been the administrator of the facility for eight days. The ADM stated the facility does not have a DON or an interim (in the meantime, temporary or acting) DON. The ADM stated the facility's current census was 71.During an interview on 3/19/26 at 4:28 p.m. with RN 1, RN 1 stated the facility had no DON since the previous DON left two weeks ago. RN 1 stated there was no acting DON. RN 1 stated she called and notified the physician and the administrator for residents' change of condition such as falls.During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure professional standards were met when:1) A Licensed Vocational Nurse (LVN 1) failed to accurately complete admission data for one of three sampled residents (Resident 1) when several errors were made when completing Resident 1's new admission assessment.This failure resulted in inaccurate information regarding the fall risks of Resident 1, which had the potential for inaccurate care planning to prevent falls.2) A Licensed Vocational Nurse (LVN 2) failed to wear gloves when applying a cream to the vaginal area of one of three sampled residents (Resident 2).This failure had resulted in loss of dignity and risk of contamination of infectious micro-organisms for Resident 2.1.During a review of Resident 1's admission Record (AR), dated 2/17/26, the AR indicated Resident 1 was a [AGE] year-old female admitted to the facility on [DATE]. The AR indicated Resident 1 had medical diagnoses that included muscle weakness, problems with the muscles and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Fcited before2024-08-16 · tag F0658 — failed to meet professional standards of care — widespread
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to meet professional standards of practice for four of eight sampled residents (Resident 8, 38, 2 and 57) when: 1. Registered Nurse (RN) 2 did not follow medication administration direction when she gave medication to Resident 8 without giving food. This failure had the potential to put Resident 8 at risk for stomach upset. 2. A small medication cup with one tablet was left on top of Resident 38's bedside table accessible to other residents. This failure had the potential for Resident 38 to not receive a prescribed medication and for other residents to have access to the medication. 3. Resident 2 and Resident 57's physician order for bed rails was not followed. This failure had the potential to put Resident 2 and Resident 57 at risk for injury which could lead to more serious health condition. Findings: 1. During a concurrent observation and interview on 8/14/24 at 7:28 a.m. in Station 1 (one)outside of room [ROOM NUMBER]. RN 2 prepared…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-16 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the planned menus were followed for the lunch meal on August 12, 2024 when: 1. Incorrect portion sizes were used on the therapeutic diets: a. ½ cup (4 ounces) of sweet potato fries were served instead of ¼ cup (2 ounces) to 20 residents (Resident 42, 5, 16, 6, 26, 9, 23, 60, 12, 74, 34, 4, 37, 24, 77, 25, 22, 29, 78, and 13) who were on a Consistent Carbohydrate (CCHO) diet (a diet that provides a consistent amount of carbohydrates at each meal and from day to day to help keep blood sugar levels stable); and b. #16 scoop (2 ounces) of roast beef was served instead of #10 scoop (3.2 ounces) to eight residents (Resident 21, 57, 61, 54, 3, 55, 66, and 28) who were on a mechanical soft diet (a diet of soft-textured foods that are easy to chew and swallow); and c. #12 scoop (2.67 ounces) of pureed roast beef was served instead of #8 scoop (4 ounces) to seven residents (Resident 27, 1, 69, 2, 15, 49, and 44) on a puree diet (designed for residents who have difficulty chewing and/or swallowing and the texture…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-16 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on 0bservation, interview, and record review the facility failed to provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections for two of seven residents (Resident 61 and Resident 238) when Certified Nursing Assistant (CNA) 1 did not perform hand hygiene (process of washing or disinfecting hands to prevent the spread of germs) after leaving the shared room of Resident 61 and Resident 238, while carrying a bag of soiled (dirty or contaminated) linen. CNA 1 then moved the linen cart without performing hand hygiene. This failure had the potential to contaminate the surface of the linen cart and cause cross contamination (when germs move from one area to another) of other surfaces. Findings: During an observation on 8/12/24 at 10:47 a.m. outside of Resident 61 and Resident 238's room, CNA 1 exited Resident 61 and Resident 238's room carrying a bag of soiled linen. CNA 1 disposed of the soiled linen bag and did not perform hand hygiene after; CNA 1 then pushed the linen cart forward without performing hand hygiene. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-16 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect for three of nine sampled residents (Resident 20, Resident 24 and Resident 40) when: 1. Registered Nurse (RN) 2 administered medication to Resident 20 in the hallway. 2. RN 1 administered medication to Resident 24 and did not provide privacy. 3. Licensed Vocational Nurse (LVN) 1 administered medications to Resident 40 and did not provide privacy. These failures resulted in Resident 20, Resident 24 and Resident 40 not being provided with respect and dignity while taking their medications. Findings: During a observation on 8/14/24 at 8:35 a.m. in Station one hallway during medication pass, Resident 20 was sitting up in his wheelchair. RN 2 prepared Resident 20's medications. RN 2 administered Resident 20's medications in the hallway with other residents, staff and visitors walking by. During a review of Resident 20's admission Record, dated 8/16/24, the admission Record indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based observation, interview, and record review the facility failed to ensure four of fourteen residents (Residents 8, 30, 57 and 65) were provided their right to be treated with respect and dignity when: 1. Resident 30's back was not covered after being transported out of the shower room. This failure resulted in Resident 30 having his back exposed while being transported out of the shower room, down the hall, and into his room. 2. Certified Nursing Assistant (CNA) 11 stood over Resident 8 while spoon feeding him breakfast while lying in bed. This failure resulted in Resident 8 not being provided a respectful and dignified dining experience which could further enhance resident's quality of life. 3. Resident 57 was lying flat in bed eating lunch but unable to see food placed on top of the overbed table positioned in front of her. This failure placed Resident 57 at risk for aspiration and choking which could lead to more serious health condition. 4. Resident 65's urinary catheter (flexible tube inserted into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-16 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Minimum Data Set assessment (MDS-assessment of physical and psychological functions and needs) accurately reflected resident's health and functional status of four of nine sampled residents (Residents' 14, 29, 34 and 38) when Resident 14, Resident 29, Resident 34 and Resident 38's smoking habits was inaccurately coded on the MDS assessment. This failure had the potential to result in Residents' 14, 29, 34 and 38's care needs not met. Findings: During a review of Resident 14's admission Record (AR- a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information) dated 8/16/24, the AR indicated, Resident 14 was admitted to the facility on [DATE] with diagnoses which included pain, diabetes (high blood sugar in the blood) and abnormalities of gait and mobility. During a review of Resident 14's Smoking - Safety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan that meets resident preferences for one of seven residents (Resident 66) when Resident 66's preference to be cared for by female staff was not care planned. This failure had the potential to cause male staff members to unknowingly enter Resident 66's room to provide care. Findings: During a review of Resident 66's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 8/15/24, the AR indicated Resident 66 was admitted on [DATE] with the following diagnoses: heart failure (condition which makes it difficult for the heart to pump blood to the rest of the body), atrial fibrillation (heart condition characterized by an irregular and often times fast heart beat) and major depressive disorder (mental condition characterized by long bouts of sadness). During an interview on 8/15/23 at 9:55 a.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Findings: 2. During a concurrent observation and interview on 8/15/24 at 9:45 a.m. with Licensed Vocational Nurse (LVN) 4 in station 2 at medication cart one, two medication bottles of Perampanel (medication used to prevent seizures [rapid, rhythmic, uncontrollable shaking, with muscles contracting and relaxing repeatedly]), with no visible expiration dates. LVN 4 stated she was unable to find a visible expiration date on the label from the pharmacy and the expiration date was not marked on the bottles. LVN 4 stated every medication is to have a visible expiration date, prior to dispensing medication to residents the expiration date is to be reviewed and if the medication is expired it is to be discarded. LVN 4 stated, expired medication could have lost efficacy (desired result) and not give the desired effect or give unwanted side effects to the resident. During an interview and observation on 8/16/24 at 3:20 p.m. with Director of Nurses (DON), the DON stated the pharmacy should have written the expiration date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure three food service staff (DA 1, DA 2 and [NAME] 1) were competent to carry out the functions of food and nutrition services safely and effectively when they served incorrect portion sizes of food items and did not have a competency or skills check done. This failure had the potential to result in residents' diet orders and facility menus not being followed. Findings: During the lunch meal service and meal preparation on August 12, 2024, the following was observed: *Starting at 12:31 p.m., the steam table had scoops for the following: #12 scoop for the regular texture roast beef, #16 scoop for the mechanical soft roast beef, #12 scoop for the pureed roast beef, and four-ounce (oz - unit of measurement) scoop (1/2 cup) for the regular texture sweet potato fries; and *Starting At 12:32 p.m. Dietary Aide (DA) 1 was not calling out CCHO [Consistent Carbohydrate (CCHO) diet (a diet that provides a consistent amount of carbohydrates at each meal and from day to day to help keep blood sugar levels stable]; or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was palatable and flavorful when the lunch served for residents had firm and undercooked peas, dry and bland chicken, and bland rice. This failure had the potential to result in residents to have decreased meal intake due to difficulty chewing and eating their food which can lead to resident's not meeting their nutrition needs. Findings: During an interview on 8/12/24 at 8:38 a.m. with Resident 29, Resident 29 stated food from the kitchen is dreadful. During an interview on 8/12/24 at 8:40 a.m. with Resident 12, Resident 12 stated the broccoli was too watery and felt like it was cooked for days. Resident 12 stated the rice and mashed potatoes did not taste good. Resident stated lunch and dinner from the kitchen were not appetizing at all. During an interview on 8/12/24 at 8:50 a.m. with Resident 177, Resident 177 stated the food tasted horrible and the cook did not know how to cook anything. Resident stated the food was either overcooked or undercooked. During an interview on 8/12/24 at 10:59 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 29's admission Record (AR- a document that provides resident contact details, a brief medical history, level of functioning, preferences, and wishes), dated 8/15/24, the AR indicated Resident 29 was admitted with the following diagnoses: diabetes mellitus (A disease which result in too much sugar in the blood), chronic kidney disease (when the kidneys have been damaged over time resulting in decreased function), vitamin D deficiency (vitamin deficiency that causes issues with your bones and muscles), and muscle weakness. During a review of Resident 29's Minimum Data Set (MDS- resident assessment tool which indicates physical and cognitive abilities), dated 5/16/24, the MDS indicated a Brief Interview for Mental Status (BIMS-an assessment of cognitive function) score of 15 (0-7 severe cognitive impairment, 8-12 moderate cognitive impairment, 13-15 no cognitive impairment), indicating Resident 29 had no cognitive impairment. During a concurrent observation and interview on 8/12/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain medical records which were complete, and accurately documented in accordance with accepted professional standards and practices for three of seven residents (Resident 51, Resident 2 and Resident 22) when: 1. Resident 51's name was spelled incorrectly on his Physician Order for Life Sustaining Treatment (POLST- a medical document which outlines a patient's preferences for end-of-life care). This failure resulted in inaccurate medical records being kept for Resident 51 and had the potential to cause confusion to staff who read his POLST form. 2. Resident 2's copy of Physician Orders for Life-Sustaining Treatment (POLST) form was not signed and readily available as part of Resident 2's current medical records. 3. Resident 22's copy of Physician Orders for Life-Sustaining Treatment (POLST) form was inaccurately dated when signed and readily available as part of Resident 22's current medical records. These failures had the potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-16 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program when cockroaches were found in the facility kitchen and hallway. This failure had the potential to result in residents, staff, and visitors to contract diseases caused by pests. The facility census was 75. Findings: During a concurrent observation and interview on 8/12/24 at 10:31 a.m. with Dietary Aide (DA) 2 in the kitchen, there was a cockroach crawling on the wall at the dish machine area. DA 2 confirmed she saw the cockroach. DA 2 stated the kitchen had issues with cockroaches in the past. During an observation on 8/12/24 at 10:32 a.m. in the kitchen, there was a cockroach crawling on the floor by the handwashing station. During an observation on 8/12/24 at 10:34 a.m. in the kitchen, there was a cockroach crawling on the floor under the food preparation table, near the three-compartment sink. During an interview on 8/12/24 at 10:40 a.m. with the Certified Dietary Manager (CDM), the CDM stated the kitchen staff told him there has been issues with cockroaches in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services which ensured the administration of medication to meet residents needs for one of nine sampled residents (Resident 65) when Resident 65's Ergocalciferol (medication used to prevent and treat Vitamin D deficiency [nutrient the body needs for building and maintaining healthy bones]) was not available for administration for one day on 8/14/24. This failure had the potential for Resident 65 to not received the nutrient her body needs which could lead to serious health condition. Findings: During a concurrent medication administration observation and interview on 8/14/24 at 8:42 a.m. at Station one, Registered Nurse (RN) 2 was preparing Resident 65's medications. RN 2 did not administer Resident 65's Ergocalciferol medication. RN 2 stated she did not administer the medication because she had to clarify with pharmacy the medication available on hand. RN 2 stated the medication bubble pack had different medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the facility medication error rate did not exceed five percent (10.34 percent) when: 1. Registered Nurse (RN) 2 administered metformin medication to Resident 8 without food when the medication direction indicated to administer with food. This failure had the potential for Resident 8 to develop upset stomach or gastrointestinal (GI)problems which could lead to more serious health condition. 2. RN 2 did not completely dilute Resident 65's Juven therapeutic powder (brand name [used for wound healing]) before administering to Resident 65 leaving residue of the powder in the bottom of the cup. This failure resulted in Resident 65 not receiving the complete dose which had the potential for slower wound healing and could lead to more serious health condition. 3. Registered Nurse (RN) 2 did not administer Resident 65's ergocalciferol (brand name [medication used for Vitamin D deficiency]) medication during medication pass. This failure had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-16 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure pureed meat was able to hold its shape or form for seven of 64 sampled residents (Resident 27, 1, 69, 2, 15, 49, and 44). This failure had the potential to result in residents choking or decreased meal intake. Findings: During a concurrent observation and interview on 8/13/24 at 12:15 p.m. with the Certified Dietary Manager (CDM) in Station 2 hallway, the pureed diet test tray was sampled. The pureed curry chicken was spread all over the plate and did not hold its shape or form. The CDM acknowledged that the pureed chicken did not hold its shape or form. During a review of the facility's Diet Type Report (DTR), dated 8/12/24, the DTR indicated the following residents are on pureed diet: a. Resident 27 is on CCHO, puree, nectar thick liquids diet. b. Resident 1 is on regular puree, honey thick liquids diet. c. Resident 69 is on fortified puree diet. d. Resident 2 is on regular puree, honey thick liquids diet. e. Resident 15 is on no added salt, puree, honey thick liquids diet. f. Resident 49 is on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-16 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure adaptive equipment was provided for one sampled resident (Resident 3) when Resident 3 was not provided a sippy cup on his meal tray. This failure had the potential to limit Resident 3's ability to drink independently and safely. The facility census was 75. Findings: During an observation on 8/13/24 at 12:04 p.m. in the kitchen, Resident 3's meal tray has two regular cups with no handle. During a review of Resident 3's meal ticket (MT), MT indicated, Adaptive Equip [equipment]: Sippy Cup. During an interview on 8/14/24 at 10:05 a.m. with Dietary Aide (DA) 2, DA 2 stated the kitchen does not have enough sippy cups to go on residents' meal trays. During an interview on 8/14/24 at 10:06 a.m. with DA 1, DA 1 stated the kitchen does not have enough sippy cups and regular cups so he would also use disposable cups. During a review of Resident 3's Order Summary Report (OSR), dated 8/14/24, the OSR indicated, Light up utensils and sippy cup to decrease spillage during meals. During an observation on 8/14/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-16 · tag F0912 — isolated
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide the minimum of at least 80 square feet per resident in 17 resident bedrooms (Rooms 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20 and 21) when there were two residents in rooms which did not meet the square footage requirement. This failure had the potential to place residents at risk for not having sufficient space to accommodate residents' needs, privacy, and comfort. Findings: During a concurrent observation and interview on 8/16/24 at 11:05 a.m. with the Maintenance Supervisor (MS), facility tour was conducted. MS stated the rooms failed to provide the minimum square footage as required by regulation. Room variations were in accordance with the particular needs of the residents. The residents had a reasonable amount of privacy. Closets and storage space were adequate. Bedside stands were available. There was sufficient room for nursing care and for residents to ambulate. Wheelchairs and toilet facilities were accessible. The waiver will not adversely affect the health and safety of residents. Room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted
  • Potential for harm · D2024-08-16 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a sanitary, comfortable environment for four of 31 sampled residents (Resident 11, Resident 22, Resident 47 and Resident 60), when the smell of urine was noted in room [ROOM NUMBER] and hallway. This failure had the potential for Resident 11, 22, 47 and 60, to experience an uncomfortable environment. Findings: During an observation on 8/12/24 at 8:15 a.m. in the hall outside of rooms [ROOM NUMBERS], a strong urine odor was noted. During an observation in 8/12/24 at 8:20 a.m. with Resident 11 in room [ROOM NUMBER], there was a strong urine odor in the room. Resident 11 was sitting up in his bed, eating his breakfast. The privacy curtain was pulled between Resident 11's bed and Resident 60's bed. During an observation on 8/12/24 at11:55 a.m. in the hall outside of room [ROOM NUMBER] and, a strong urine odor was noted. During an observation and interview on 8/12/24 at 1:15 p.m. with Resident 11 in his room, Resident 11 stated, .I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an environment free from accident hazards for one of four sampled residents (Resident 2) when Resident 2 fell out of a lowered bed while she was being changed (changing of resident clothing) by Certified Nurse Assistant (CNA) 1. This failure resulted in skin tear and bruises to Resident 2. Findings: During a record review of Resident 2's admission Record (AR-a document with personal identifiable and medical information), dated October 19, 2023, the AR indicated Resident 2 was admitted to the facility on [DATE] diagnoses which included cerebral edema (swelling that occurs in the brain), traumatic brain injury (a sudden, external, physical assault that damages the brain), anxiety (a mental condition characterized by excessive apprehensiveness about real or perceived threats) and contractures (a fixed tightening of muscle, tendons, ligaments, or skin). Resident 2 required staff assistance for activities of daily living. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-31 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to hire a qualified Dietary Supervisor (DS) with the appropriate competencies and skill sets to carry out the functions of the food and nutrition services for 68 of 74 residents, when the dietary supervisor did not meet the minimum qualifications for the role. This failure resulted in sanitation issues in the kitchen, the menu not being followed for lunch on 8/28/2023 and had the potential to affect the nutrition and health status of medically compromised (easily gets sick) residents who received food from the kitchen. (cross-reference F-tag 812 and 803) Findings: During an interview on 8/28/23 at 3:28 p.m. with the DS, the DS stated she was awaiting to start a dietary supervisor course. The DS stated she has been the dietary supervisor for five months since March 2023. She stated she previously was the housekeeping supervisor for seven months from August 2022 through March 2023. During an interview on 8/29/23 at 4:15 p.m. with the Registered Dietitian…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-31 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow the written menu for lunch on August 28, 2023, when: 1. Two residents who were on a small portion diet (Residents 27 and 37) did not receive the correct portion size of the entrée and side dishes. The small portion size diet was served incorrectly. This failure placed Residents 27 and 37 at a potential risk to not receive adequate nutrients. 2. Applesauce was given for dessert for seven residents on a puree diet (Residents 1,2, 5, 15, 17,48, and 58) instead of the puree raspberry parfait square. This failure had the potential for Residents 1,2, 5, 15, 17,48, and 58 to not be satisfied with the dessert and subsequently miss out on those calories provided by the dessert. 3. Seventy-one residents did not receive the zucchini, orange slice or bread roll as it was indicated on the menu on 08/28/23. These failures had the potential to affect the nutrition status of 68 of 74 medically compromised residents who received food from the kitchen. Findings: 1. During an observation on 8/28/23 at 12:12 p.m. in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe preparation, distribution, and storage practices were followed in the kitchen when: 1. Trash, black grime (dirt stuck to the surface of something) and a knife were found underneath the stove. 2. The can opener in the kitchen had black sticky residue and was covered in grime. 3. The shelf above the steam table was dirty. 4. A dead water bug was found in the mop closet. 5. Oven mitts had black grime. 6. Four cooking pans were crusted with black grime. These failures had the potential to attract pests, contaminate residents' food, and cause foodborne illnesses to 68 of 74 sampled residents who receive food from the kitchen. Findings: 1. During an observation on 8/28/23 at 10:46 a.m. in the kitchen, trash, food crumbs, black grime and a knife were found underneath the kitchen stove. During an interview on 8/28/23 at 3:28 p.m. with the Dietary Supervisor (DS), The DS stated the floor underneath the kitchen stove should be kept clean, sanitized, and swept; kitchen staff are responsible for cleaning the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-31 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from unnecessary psychotropic (drugs that affects brain activities associated with mental processes and behavior) medications for three out of three residents (Resident 62, 30, 49) when: 1. Resident 62 was administered quetiapine (an antipsychotic medication given for certain mental disorders and works by altering brain chemistry to help reduce psychotic symptoms) and the facility did not attempt or implement resident specific non-pharmacological interventions, quetiapine dose was increased without clinical justification, and facility did not monitor the use of quetiapine according to manufacturer specifications. 2. Resident 30 was administered trazodone (a psychotropic medication given for certain mental disorders including depression) and the facility did not attempt or implement resident specific non-pharmacological interventions, trazodone dose was increased without a clinical justification, facility did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free of medication error in excess of five percent or greater whereas the observation of 25 opportunities during the medication pass resulted in four errors (calculated medication error rate of 16%) when: 1. Licensed Vocational Nurse (LVN) 2 did not rotate the insulin (medication used to control high blood sugar) administration site when administering Resident 6's insulin. This failure placed Resident 6 at risk for elevated blood sugar levels. 2. LVN 2 administered Morphine (used to treat pain) IR (Immediate Release- morphine that acts quickly over a short period of time) instead of Morphine ER (Extended Release-morphine that acts over a long period of time). This failure placed Resident 24 at risk for ineffective pain management. 3. LVN 4 did not rinse Resident 43's mouth after administering (Budesonide/ Formoterol brand name) inhaler (a medication for lung disease that contains steroid and is administered through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals used in the facility were stored and/or labeled in accordance with current accepted professional principles and facility policies and procedures, for 2 of 4 medication carts and 1 of 2 medication rooms when: 1. In the Nursing Station 1 medication room, a punctured 1 milliliter (ml- unit of measure) vial of single dose (Epoetin Alfa brand name - medication which helps the body make more red blood cells) 10,000 units for Resident 73 was observed stored in the medication refrigerator. 2. In a medication cart at Station 1, Resident 21's (Budesonide/ Formoterol brand name - used to treat breathing difficulties) 160 micrograms (mcg- unit of measure) /4.5 mcg inhaler (a medication which is inhaled through the mouth to help people with damaged lungs breath better) was found not to have a beyond use date (BUD- the last date you can safely use a medication) and Resident 59's (Tiotropium bromide brand name) inhaler did not have a patient identifier or label, and did not have a BUD. 3. In a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain infection prevention and control practices when: 1. Licensed Vocational Nurses (LVN 2 and 4) did not appropriately disinfect (be free of any bacteria or other microorganisms [very small creatures unable to be seen with the naked eye]) the facility's shared glucometer (a device used to measure the amount of sugar in the blood) for three sampled residents (Residents 60, 7 and 43) according to manufacturer instructions for the disinfecting wipes. 2. LVN 4 did not perform hand hygiene prior to providing care to two sampled residents (Resident 60 and 18) during medication pass (the time to hand out medications). These failures had the potential to spread infection to other residents, staff, and visitors. Findings: 1. During an observation on 8/28/23 at 11:55 a.m. in front of Resident 60's room, LVN 2 was wiping the facility's shared glucometer using a PDI Super-Sani Cloth (disinfecting) wipes, after using the glucometer to obtain a blood glucose level for Resident 60. LVN 2 covered the bottom of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-31 · tag F0912 — pattern
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide the minimum of at least 80 square feet per resident in 17 resident bedrooms (Rooms 4, 5, 6, 7, 8, 9, 10, 11, 12, 14, 15, 16, 17, 18, 19, 20 and 21) when there were two residents in rooms which did not meet the square footage requirement. This failure had the potential to place residents at risk for not having sufficient space to accommodate residents' needs, privacy, and comfort. Findings: During a concurrent observation and interview on 8/28/ at 1:30 p.m. with the Administrator (ADM), an facility tour was conducted. ADM stated the rooms failed to provide the minimum square footage as required by regulation. Room variations were in accordance with the particular needs of the residents. The residents had a reasonable amount of privacy. Closets and storage space were adequate. Bedside stands were available. There was sufficient room for nursing care and for residents to ambulate. Wheelchairs and toilet facilities were accessible. The waiver will not adversely affect the health and safety of residents. Room Number…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with dignity and respect for one of three sampled residents (Resident 31) when the family room was locked and inaccessible for resident use. This failure resulted in the violation of Resident 31's rights to use the family room. Findings: During an interview on 8/30/23 at 10:27 a.m. with Resident 31, Resident 31 stated the family room was used by family, residents, and visitors. Resident 31 stated the family room had been locked various times on weekends and in the afternoons. Resident 31 stated he used the family room to watch television, microwave food, and make phone calls. Resident 31 stated it made him upset when the family room was locked. Resident 31 stated he informed the Licensed Nurses (LNs) about the family room being locked and they did not have a key to open the door. During a review of Resident 31's Minimum Data Set (MDS- a resident assessment tool used to identify cognitive [mental processes]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS- a resident assessment tool that evaluates memory recall and physical functions and guides care planning decisions) assessment accurately reflected the resident's status for one of nine sampled residents (Resident 67) when Pneumonia (an infection of the lungs that may be caused by bacteria, viruses, or fungi) was listed as a current diagnosis for Resident 67. This failure resulted in an inaccurate assessment of Resident 67's and had the potential to result in Resident 67's care needs going unmet. Findings: During an observation on 8/28/23 at 10:22 a.m., Resident 67 was observed lying in their bed, body facing the open window, eyes open but did not respond when being spoken to. Resident 67 had no observable signs or symptoms of pneumonia. Resident 67 was not coughing and appeared well-hydrated. During a review of Resident 67's admission Record (AR -document with personal and demographic information),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents were provided an environment that promoted well-being and feeling of self-worth and self-esteem for one of 74 residents (Resident 38) when Resident 38 was eating while lying down. This failure had the potential for Resident 38 to not feel good about himself and his situation of eating while laying down which could lead to eating less of his food and choking. Findings: During a review of Resident 38's admission Record dated 08/30/20, the Admissions Record indicated . admission date 6/11/18 . Diagnosis Information . volvulus (condition where the intestine twists around itself) pain . iron deficiency anemia (condition causing decreased red blood cells) . muscle weakness . anxiety disorder . muscle spasm . difficulty walking . malignant neoplasm of prostate (uncontrolled growth of cells in the prostate [a gland surrounding the neck of the bladder in males] . During an observation on 8/28/23 at 12:40 p.m. in Resident 38's room, Resident 38 was observed laying down in bed while eating his lunch.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide care in accordance with professional standards of practice for one of three sampled residents (Resident 55), when Licensed Vocational Nurse (LVN) 7 failed to assess skin integrity after skin tear was reported by Certified Nursing Assistant (CNA) 2. This failure resulted in an unattended skin tear for Resident 55 which had the potential to result in further skin breakdown and infection. Findings: During an interview on 8/30/23 at 4:36 p.m. with CNA 2, CNA 2 stated she gave Resident 55 a shower on 8/28/23 and noticed a skin tear on her lower back. CNA 2 stated she documented the skin tear on the shower sheet and notified the nurse. During a concurrent interview and record review on 8/30/23 at 3:56 p.m. with LVN 7, Resident 55's Skin Monitoring: Comprehensive CNA Shower Review (CSR), dated 8/28/23 was reviewed. The CSR indicated, skin tear to sacral (lower back) area. LVN 7 stated she reviewed and signed the shower sheet on 8/28/23. LVN 7 reviewed Resident 55's clinical record and stated there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide an appropriate diet to maintain healthy weight for one of 74 sampled residents (Resident 38) when Resident 38 was eating a regular diet with his hands. This failure resulted in Resident 38 losing 11.6% of his body weight in three months (May to July). Findings: During a review of Resident 38's admission Record dated 08/30/20, the Admissions Record indicated . admission date 6/11/18 . Diagnosis Information . volvulus (condition where the intestine twists around itself) pain . iron deficiency anemia (condition causing decreased red blood cells) . muscle weakness . anxiety disorder . muscle spasm . difficulty walking . malignant neoplasm of prostate (uncontrolled growth of cells in the prostate [a gland surrounding the neck of the bladder in males] . During an observation on 8/28/23 at 12:34 p.m. in Resident 38's room, Resident 38 was observed eating his lunch in bed with his bare hands. Resident 38 was grabbing small pieces of his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to RMG CAPITAL PARTNERS — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.6+0.4 vs chain
Health inspection 3 of 52.6+0.4 vs chain
Staffing 3 of 52.3+0.7 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 8 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
RMG CAPITAL PARTNERS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2019
BANSAL FAMILY TRUST DATED 03/18/1998Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/18/2024
THE MANEESH A. BANSAL 2018 REVOCABLE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 01/18/2024
BANSAL, JAGANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTORNO PERCENTAGE PROVIDEDsince 08/30/2023
BANSAL, MADHUIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 08/30/2023
BANSAL, MANEESHIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 01/01/2019
RELIANT MANAGEMENT GROUP, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2016
BALUBAR, MELANIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/16/2025
KHAN, NASIRUDDINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/10/2025
SIDHU, ASHA PRITPALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2016
THIND, INDERPREETIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2025
TORRES, ALEXANDRIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/2025
ZAVALA, CHRISIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/16/2016
FRESNO POSTACUTE CARE LLCOrganizationADP OF THE SNFsince 04/28/2016

CMS files one row per role, so the 22 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.9M
Net patient revenuemost recent cost report
-3.3%
Operating marginrevenue minus expenses
$637K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 14%Other / private 14%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $637K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$335per resident / day
operating cost
$10,175per month
≈ monthly operating cost
$324per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555426. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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