California Post-Acute Care
3615 E. Imperial Hiwy, Lynwood, CA 90262 · For profit - Limited Liability company · 130 certified beds · (310) 639-4623 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (155) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $61,880 in federal fines (most recent 2026-05-21)
- its independent health-inspection rating is low (1/5)
- it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.2% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.8% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.2% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.6% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.2% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.8% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.2% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 1.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 5.4% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 83.3% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.5% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.1% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.77 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.97 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 46.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.0%CMS range 8.4–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.1–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.52 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
155 citations, most serious first. The 13 most serious are shown; the remaining 142 are one tap away and print in full.
- Actual harm · Gcited before2026-06-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three (3) sampled residents (Resident 4), did not develop a stage 3 pressure ulcer (a severe skin injury with full-thickness skin loss where the underlying fat is exposed) at the facility. The facility failed to:1). Ensure Resident 4's pressure points (sacrum [triangular-shaped bone at the base of the spine], coccyx [tailbone], ischium [the lower and back part of the hip bone], trochanter [hip]) were inspected daily, as indicated in its policy and procedure (P&P) titled, Prevention of Pressure Injuries (injuries to the skin over bony areas), which indicated, the facility will inspect residents' pressure points daily, for the presence of erythema (redness), skin temperature and soft tissue edema (swelling), during residents care. 2). Implement Resident 4's care plan titled Impaired Skin Integrity related to immobility, incontinence (no control of bowel and bladder function), poor perfusion (reduced or not enough blood flow to body parts),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect resident's right to be free from sexual abuse for one of three residents (Resident 1), who was subjected to Resident 2's sexual advancements. The facility failed to: 1. Follow its policy and procedure (P&P) titled Abuse and Neglect Prohibition Policy, which indicated the facility should be identifying, correcting, and intervening in situations in which abuse was more likely to occur. 2. Follow its P&P titled Wandering Behavior Management, which indicated each resident who was a wandering risk was provided the appropriate intervention and adequate supervision. 3. Address Resident 2's refusals of quetiapine furnarate (medication used to manage schizophrenic [mental illness that was characterized by disturbances in thought] symptoms) and donezepril (medication used to treat dementia [a progressive state of decline in mental abilities]). These deficient practices resulted in Resident 2 wandering into Resident 1's room and touching…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services to maintain range of motion ([ROM] full movement potential of a joint [where two bones meet]) for one of four sampled residents (Resident 86) with mobility (ability to move) concerns, by failing to: 1. Perform a Joint Mobility Assessment ([JMA] brief assessment of a resident's range of motion in both arms and both legs) on both of Resident 86 ' s arms and legs upon admission to the facility on [DATE] and quarterly in accordance with the facility ' s policies titled, Functional Impairment - Clinical Protocol and Resident Mobility and Range of Motion. 2. Provide Resident 86 with passive range of motion ([PROM] movement of joint through the ROM with no effort from the person) exercises to the left arm and the left leg from 10/27/2022 (admission) to 6/12/2023 (approximately 8 months) in accordance with the hospice (specialized care designed to give supportive care to people in the final phase of a terminal illness with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-23 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled Trauma Informed Care, dated 1/2026, by ensuring staff received training and/or in-services to ensure they were equipped to provide all facility residents with trauma-informed care (an organizational and clinical framework requiring skilled nursing and long-term care facilities to recognize, understand, and respond to the effects of trauma). This failure placed the facility residents at risk of not receiving care to meet their behavioral health needs, including person-centered care approaches designed to meet their individual goals.Findings: During a review of the facility document titled In Service Schedule 2026, dated 2026, the document did not indicate in-services related to trauma (effects from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life threatening and that has lasting adverse effects on the individual's functioning and mental, physical, social, emotional, or spiritual well-being),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 1) was not held down by Certified Nursing Assistants (CNA 1 and CNA 2) during care. This failure resulted in Resident 1 experiencing psychosocial distress and physical pain after being held down despite Resident 3's refusal of care.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included malignant neoplasm (cancer) of the ovary, liver, and bile duct, and morbid obesity (a serious, chronic disease diagnosed in individuals who are severely overweight). During a review of Resident 1's record titled Physician's Certification for Hospice Benefit, dated 5/20/2026, the record indicated Resident 1 had a PleurX catheter (a small, flexible silicone tube surgically placed under the skin into the chest or abdomen) to the right side of her abdomen. The record indicated Resident 1 complained of moderate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate abuse prevention for one of two sampled residents (Resident 5) by failing to provide Resident 5 with 1:1 supervision (one-to-one, a high level of patient monitoring where a single healthcare staff member is assigned exclusively to one patient to observe, protect, and assist them continuously), as ordered by the physician, following Resident 5's involvement as the aggressor in a resident-to-resident altercation on 6/16/2026. This failure resulted in Resident 5 wandering the facility unsupervised, placing her at risk of involvement in another altercation with and abuse of another facility resident.Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE]. Resident 5's diagnoses included left-sided hemiplegia (inability to move one side of the body) following cerebral infarction (stroke, loss of blood flow to a part of the brain), schizophrenia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide one of one sample resident (Resident 3) with a daily bath or shower, as indicated in her care plan. This failure did not honor Resident 3's care preferences, and placed her at risk of not having her care needs met.Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3's diagnoses included generalized muscle weakness, morbid obesity (a serious, chronic disease diagnosed in individuals who are severely overweight), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of both knees. During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 3/27/2026, the MDS indicated Resident 3 had no cognitive impairment (ability to think and reason). The MDS indicated Resident 3 required substantial to maximal assistance from staff for showering and bathing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were updated for one of two sampled residents (Resident 5) to reflect the physician's orders for 1:1 supervision (one-to-one, a high level of patient monitoring where a single healthcare staff member is assigned exclusively to one patient to observe, protect, and assist them continuously), following Resident 5's involvement as the aggressor in a resident-to-resident altercation. This failure resulted in Resident 5's care plan not reflecting the interventions needed to prevent further altercations, and placed the safety of Resident 5, and other facility residents, at risk.Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE]. Resident 5's diagnoses included left-sided hemiplegia (inability to move one side of the body) following cerebral infarction (stroke, loss of blood flow to a part of the brain), schizophrenia (mental illness that is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide one of one sample resident (Resident 3) with her required level of assistance during provision of activities of daily living (ADLs, activities such as bathing, dressing and toileting a person performs daily). This failure placed Resident 3's safety at risk from not having the required assistance and supervision during care.Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3's diagnoses included generalized muscle weakness, morbid obesity (a serious, chronic disease diagnosed in individuals who are severely overweight), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of both knees. During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 3/27/2026, the MDS indicated Resident 3 did not have cognitive impairment (ability to think and reason).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-23 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the need for specialized rehabilitation services was determined for one of one sample resident (Resident 3) following a decline in Resident 3's ability to perform activities of daily living (ADLs, activities such as bathing, dressing and toileting a person performs daily) and mobility. This failure delayed the opportunity for Resident 3's care team to determine if Resident 3 could benefit from physical and/or occupational therapy (healthcare specialties that help individuals reduce pain, restore mobility, and regain functional independence). Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] and was readmitted to the facility on [DATE]. Resident 3's diagnoses included generalized muscle weakness, morbid obesity (a serious, chronic disease diagnosed in individuals who are severely overweight), and osteoarthritis (a progressive disorder of the joints, caused…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician completed the Physician Discharge Summary assessment for two of two sampled residents (Resident 3 and Resident 4). This failure placed Residents 3 and 4 at risk of being discharged without a physician assessment or a physician-guided plan of care upon discharge.Findings: 1. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3's diagnoses included congestive heart failure (a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), generalized muscle weakness, morbid obesity (a serious, chronic disease diagnosed in individuals who are severely overweight), and osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of both knees. During a review of Resident 3's Discharge Minimum Data Set (MDS, a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement it's policy and procedures (P&Ps) titled Injuries of Unknown Origin - Investigation and Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, for one of two sampled residents (Resident 1), following the identification of swelling to Resident 1's right eye. This failure resulted in delayed notification of the State Agency (SA), and a subsequent delay in the initiation of the facility's investigation. The failure also increased the potential for additional incidents of injury of unknown origin to occur or abuse to occur.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included dementia (a progressive state of decline in mental abilities). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 5/20/2026, the MDS indicated Resident 1 had severe cognitive impairment (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures, by failing to:1). Ensure the indwelling foley catheter (catheter that drains urine from bladder into a bag outside the body) and nephrostomy tube (a thin catheter inserted directly into the kidney to drain out urine) drain bags did not touch the floor, for one of three sampled residents (Resident 4).2). Ensure Resident 4's nephrostomy tube dressing was clean and not soiled. These deficient practices placed Resident 4 at risk to develop urinary tract infection (UTI) and hospitalization.Findings: During a review of Resident 4's admission Record, the admission Record indicated Resident 4 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 4's diagnoses included muscle weakness, muscle wasting (muscle thinning) and atrophy (muscle tissue loses mass and shrinks). During a review of Resident 4's Minimum Data Set (MDS - a resident assessment tool) dated 4/11/2026, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 142 citations
- Potential for harm · Fcited before2026-05-21 · tag F0583 — failed to protect personal privacy — widespreadKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Director of Nursing (DON) did not wear Smart Glasses (eyeglasses with a built-in camera to record videos and take photos) while inside the facility.This deficient had the potential for a breach in the residents' personal privacy and confidentiality.Findings:During an observation on 5/18/2026 at 1:58 p.m. in the facility's hallway, the Director of Nursing (DON) was observed wearing Smart Glasses (eyeglasses with a built-in camera to record videos and take photos).During a concurrent interview and record review on 5/19/2026 at 7:55 a.m., with the DON, the DON was observed wearing Smart Glasses. The DON stated the eyeglasses were prescription and he was not recording at that time.During an interview on 5/19/2026 at 12:20 p.m., with the DON, the DON stated he wore his Smart Glasses to the facility because they were prescription eyeglasses. The DON stated the Smart Glasses had video and photo capabilities; however, those were not active because the battery was depleted. The DON stated when he was in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the following food safety and food preparation practices was observed:1. Ensure foods were stored and/or prepared under sanitary conditions.2. Ensure proper sanitation and food handling practices were maintained to prevent outbreak or foodborne illness.3. Ensure dishes and utensils were cleaned and stored under sanitary conditions.4. Ensure snacks in the refrigerator were dated and labeled to prevent the potential for foodborne illness. These deficient practices had the potential for bacterial growth in potentially hazardous foods (PHFs- foods that require strict time and temperature control to prevent the growth of harmful bacteria or the formation of toxins) and increased the risk for food borne illness (a disease caused by consuming food or drinks that are contaminated by germs or chemicals) for 110 residents who consumed food prepared and served from the kitchen. Findings: 1. During a concurrent observation and interview on 5/18/2026 at 8:15 a.m., with the Dietary Aid (DA), during the initial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the safe medication administration and medication adherence for four of four sampled residents (Residents 95, 101, 114, and 76) when the facility failed to: 1. Clarify an Aspirin (a medication used for cerebrovascular accident [CVA - an interruption in the flow of blood to cells in the brain, mainly caused by hypertension (high blood pressure)] prophylaxis ([PPX] - prevention) order for two (2) of four (4) observed residents during medication administration task (Resident 95 and 101). 2. Reconcile (the process of comparing transactions and activity to supporting documentation) one (1) medication emergency kit ([eKIT] - storage container for emergency use medications) containing controlled medications (also known as Controlled Drug and Controlled Substance [CM, CD, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) for May 2026, in one (1) of two (2) inspected medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 79) was free of unnecessary medications when an order for Divalproex Sodium Divalproex Sodium (an anticonvulsant medication, used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] and other behavioral conditions) did not indicate a specific target behavior and did not indicate behavior monitoring.This deficient practice resulted in the lack of behavioral monitoring which had the potential for the inadequate treatment of Resident 79's behavioral symptoms.Findings:During a review of Resident 79's admission Record (Face Sheet), the Face Sheet indicated Resident 79 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 79's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five (5) percent (%). Three (3) medication errors out of 27 total opportunities contributed to an overall medication error rate of 11.11% affecting one (1) of four (4) residents observed for medication administration (Resident 110). The medication errors were as follows: 1. Resident 110 did not receive famotidine (a supplement used for heartburn) at the scheduled order time. 2. Resident 110 received multivitamins with minerals (a vitamin supplement) not ordered by Resident 110's physician. 3. Resident 110 did not receive aspirin (a medication used for cerebrovascular accident [CVA - an interruption in the flow of blood to cells in the brain, mainly caused by hypertension (high blood pressure)] prophylaxis ([PPX] - prevention), as ordered by Resident 110's physician. These deficient practices had the potential to result in Resident 110 experiencing medication adverse effects (unwanted,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure food items were not stored in the medication refrigerator for one (1) of two (2) inspected medication rooms (Medication Room Station C).2. Label the following in accordance with facility's policy and procedures (P&P) and manufacturer's requirements in one (1) of three (3) inspected medication carts (Medication Cart C).a. one (1) open insulin (medication used to regulate blood sugar levels) Lispro (rapid-acting insulin) pen stored at room temperature for Resident 56,b. one (1) open insulin Lantus (long-acting insulin) pen stored at room temperature for Resident 71,c. one (1) open insulin Humulin N (intermediate-acting insulin) pen stored at room temperature for Resident 123,d. one (1) open budesonide (a medication used to treat and prevent shortness of breath) inhalation solution foil pouch (package made of foil protecting the inhalation solution from light and degradation) stored at room temperature for Resident 7.3. Label the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify and determine the responsible party (RP- an individual appointed to make decisions for an individual without decision-making capabilities) for one of two sampled residents (Resident 63).This deficient practice resulted in Resident 63 not having a RP who could make medical decisions on his behalf.Cross Reference F552, F580, and F842.Findings:During a review of Resident 63's admission Record (Face Sheet), the Face Sheet indicated Resident 63 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 63's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke - caused by a blocked blood vessel in the brain) affecting the right side and aphasia (a disorder that makes it difficult to speak) following cerebral infarction. The Face Sheet indicated Resident 63 was self-responsible. The Face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) for two of two sampled residents (Residents 63 and 79) prior to the administration of the following:1. Resident 63's influenza (viral infection that attacks the respiratory system) and Coronavirus Disease 2019 (COVID-19- a highly contagious respiratory illness) vaccinations (medications used to prevent diseases usually given by injection or by mouth).2. Resident 79's Divalproex Sodium (an anticonvulsant medication, used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] and other behavioral conditions). These deficient practices resulted in Resident 63, who did not have the capacity to consent, making uninformed decisions about his care and unable to understand the use, side effects,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician and/or responsible party (RP- an individual appointed to make decisions for an individual without decision-making capabilities) for two of two sampled residents' (Residents 79 and 63), after Resident 79 sustained self-inflicted scratches to his face, and after Resident 63's change of condition on 3/4/2026 and 5/4/2026.This deficient practice had the potential to result in a delay in Resident 79's care and resulted in a lack of advocacy for Resident 79 and 63's care.Cross Reference F551 and F842.Findings:1. During a review of Resident 79's admission Record (Face Sheet), the Face Sheet indicated Resident 79 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 79's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), dementia (a progressive state of decline in mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure resident care equipment was stored appropriately and resident room surfaces were maintained in a clean repaired condition one of one residents (Resident 6). This deficient practice had the potential to expose Resident 6 to contamination and infection risks and failed to ensure all residents resided in a clean and homelike environment.Findings: During a review of Resident 6's admission Record, the admission Record indicated Resident 6 was admitted to the facility on [DATE]. Resident 6's diagnoses included chronic obstructive pulmonary disease (COPD- a progressive lung disease that restricts airflow causing significant breathing difficulties), dysphagia (difficulty swallowing), acute respiratory failure with hypoxia (sudden and life-threatening inability of the respiratory system to supply adequate oxygen in the blood), asthma (a chronic respiratory disease that causes the airways to swell, and narrow making it difficult to breathe), pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin to the State Agency (California Department of Public Health [CDPH]), the Ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities), and local law enforcement for one of one sampled residents (Resident 79) when Resident 79 was found to have a purple-blue discoloration under his left eye.This deficient practice resulted in a delay of an onsite investigation and had the potential to result in further injury to Resident 79.Findings:During a review of Resident 79's admission Record (Face Sheet), the Face Sheet indicated Resident 79 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 79's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), dementia (a progressive state of decline in mental abilities), and depression (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASARR-a federal assessment requirement to help ensure individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care and referred to special services as needed) Level 2 evaluation was completed for one of one sampled residents (Resident 12). This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Resident 12.Findings: During a review of Resident 12's admission Record, the admission Record indicated Resident 12 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 12's diagnoses included dysphagia (difficulty swallowing), schizophrenia (a mental illness that is characterized by disturbances in thought) and hypertension (HTN- high blood pressure). During a review of Resident 12's Minimum Data Set (MDS), dated [DATE], the MDS indicated Resident 12's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a care plan addressing behaviors of scratching and the use of supplemental oxygen (medical treatment that delivers extra oxygen to the lungs) for two of two sampled residents (Residents 79 and 29).These deficient practices had the potential to negatively affect Residents 79 and 29's physical and psychosocial well-being and had the potential to delay the delivery of necessary care and services. Findings: 1. During a review of Resident 79's admission Record (Face Sheet), the Face Sheet indicated Resident 79 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 79's diagnoses included bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), dementia (a progressive state of decline in mental abilities), and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's fingernails were maintained in a trimmed and clean manner one of one sampled residents (Resident 7), who was dependent on staff for care. This deficient practice had the potential to result in a negative impact on Resident 7's quality of life and self-esteem, and had the potential for the development of infection.Findings:During a review of Resident 7's admission Record (Face Sheet), the Face Sheet indicated Resident 7 was initially admitted to the facility on [DATE] and was re-admitted on [DATE]. Resident 7's diagnoses included Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), dysphagia (difficulty swallowing), and muscle weakness.During a review of Resident 7's Minimum Data Set (MDS - a resident assessment tool), dated 5/8/2026, the MDS indicated Resident 7's cognitive skills for daily decision making (ability to think) was moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure wound care orders were transcribed and dressing changes were performed from 5/15/2026 to 5/17/2026 for one of one sampled residents (Resident 5).This deficient practice had the potential to place Resident 5 at risk for delayed care and delayed wound healing.Findings:During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 5's diagnoses included chronic kidney disease (CKD- kidney damage effecting its ability to filter blood) diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing) and congestive heart failure (CHF- a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling).During a review of Resident 5's Minimum Data Set (MDS-a resident assessment tool) dated 3/19/2026, the MDS indicated Resident 5's cognitive skills for daily decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled residents' (Resident 98) room was free of accidents and hazards when wheelchairs were observed blocking the room pathways and bathroom entrance.This deficient practice placed Resident 98 and other residents at risk for injury and an unsafe environment.Findings:During a review of Resident 98's admission Record, the admission Record indicated Resident 98 was admitted to the facility on [DATE]. Resident 98's diagnoses included Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities), atrial fibrillation (irregular heart beat), acute embolism (a block in an artery caused by blood clots), and deep vein thrombosis of the right lower extremity (a sudden, newly formed blood clot is blocking blood flow in a deep vein within your right leg).During a review of Resident 98's History and Physical (H&P), dated 5/5/2026, the H&P indicated Resident 98 had fluctuating capacity (ability to think…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide suprapubic urinary catheter care (a hollow tube inserted into the bladder through the lower abdomen to drain or collect urine) for one of two sampled residents (Resident 9).This deficient practice had the potential to result in Resident 9 developing a urinary tract infection (UTI- an infection in the bladder/urinary tract).Findings:During a review of Resident 9's admission Record (Face Sheet), the Face Sheet indicated Resident 9 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 9's diagnoses included neuromuscular dysfunction of the bladder (spinal cord or nerve damage that disrupts the signals to hold and release urine) and retention of urine.During a review of Resident 9's Minimum Data Set (MDS- a resident assessment tool), dated 2/27/2026, the MDS indicated Resident 9's cognitive skills for daily decision making (process of thinking) was intact. The MDS indicated Resident 9 required substantial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure oxygen therapy was administered continuously via the nasal cannula (a thin, flexible plastic tube that delivers supplemental oxygen directly into the nostrils), as ordered by the physician, for one of one sampled residents (Resident 83) receiving oxygen therapy. The deficient practice had the potential to place Resident 83 at risk for inadequate oxygenation, shortness of breath, respiratory distress, decreased cardiopulmonary function, altered mental status, fatigue, dizziness, and other adverse outcomes associated with interruption of prescribed oxygen therapy.Findings:During a review of Resident 83's admission Record, the admission Record indicated Resident 83 was admitted to the facility on [DATE]. Resident 83's diagnoses included dysphagia (difficulty swallowing), muscle weakness, acute kidney failure (rapid loss of your kidneys' ability to filter waste from your blood), anemia (a blood condition that occurs when not enough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the pharmacist's recommendation for valproic acid (an anticonvulsant medication, used to treat seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness] and other behavioral conditions), comprehensive metabolic panel (CMP- a routine blood test that measures 14 different substances in the blood to help determine overall health), and complete blood count (CBC- a blood test that measures the amount and types of cells in the blood) laboratory tests were ordered for one of five sampled residents (Resident 79).This deficient practice resulted in the delay in valproic acid level, CMP, and CBC being ordered which would result in a delay in identifying and treating abnormal laboratory values.Findings:During a review of Resident 79's admission Record (Face Sheet), the Face Sheet indicated Resident 79 was initially admitted to the facility on [DATE] and readmitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor food preferences and offer meal substitutes of the same nutritive value (food that gives the body enough nutrients to stay healthy) for one of one sampled resident (Resident 122). These deficient practices had the potential to alter Resident 122's nutritional status. Findings:During a review of Resident 122's admission Record (Face Sheet), the Face Sheet indicated Resident 122 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 122's diagnoses included osteoarthritis of the right knee (a progressive disorder of the joint, caused by a gradual loss of cartilages), diabetes mellitus (DM -a disorder characterized by difficulty in blood sugar control and poor wound healing), and mild protein-calorie malnutrition (not getting enough protein and food to stay healthy).During a review of Resident 122's Minimum Data Set (MDS- a resident assessment tool), dated 4/2/2026, the MDS indicated Resident 122's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 63), who did not have decision-making capabilities, was not listed as self-responsible on their admission Record (Face Sheet).This deficient practice resulted in the facility discussing the plan of care with Resident 63 instead of with an individual who could make medical decisions on his behalf. Cross Reference F551 and F580.Findings:During a review of Resident 63's admission Record (Face Sheet), the Face Sheet indicated Resident 63 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 63's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke - caused by a blocked blood vessel in the brain) affecting the right side and aphasia (a disorder that makes it difficult to speak) following cerebral infarction. During a review of Resident 63's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the most recent plan of care was obtained for hospice (services that address physical, spiritual and emotional needs of terminally ill residents) services for one of one sampled residents (Resident 12) under hospice care. This deficient practice had the potential to result in a delay or lack of coordination in the delivery of hospice care and services to Resident 12.Findings:During a review of Resident 12's admission Record, the admission Record indicated Resident 12 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 12's diagnoses included dysphagia (difficulty swallowing), schizophrenia (a mental illness that is characterized by disturbances in thought) and hypertension (HTN- high blood pressure).During a review of Resident 12's Minimum Data Set (MDS, a resident assessment tool), dated 4/24/2026, the MDS indicated Resident 12 had severely impaired cognitive skills for daily decision making (ability to think and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control measures for two of four sampled residents (Resident 124 and Resident 5) by failing to:1. Ensure an Enhanced barrier precaution (EBP- an infection control measure to protect residents at high risk for multidrug-resistant organisms [MDRO- bacteria resistant to multiple classes of antibacterial medication]) sign was displayed in front of Resident 124's room. 2. Ensure Treatment Nurse (TN) 1 wore an isolation gown, performed hand hygiene, and applied new gloves after removing a soiled dressing and prior to cleaning a wound during a wound dressing change for Resident 5.These deficient practices had the potential to result in the avoidable spread of bacteria and disease to Residents 124 and 5, and other residents residing in the facility. Findings:1. During a review of Resident 124's admission Record, the admission Record indicated Resident 124 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-21 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure resident call lights were within reach for two of two sampled residents (Resident 3 and Resident 51). This deficient practice had the potential to place Residents 3 and 51 at risk for delayed staff response, unmet needs, accidents, falls, injuries, and an inability to timely request assistance.'Findings:1. During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted to the facility on [DATE]. Resident 3's diagnoses included dysphagia (difficulty swallowing), paranoid schizophrenia (a mental illness that can affect thoughts, mood, and behavior), chronic obstructive pulmonary disease (COPD- a progressive lung disease that restricts airflow causing significant breathing difficulties), hemiplegia (complete or near complete paralysis of one side) and hemiparesis (partial muscular weakness).During a review of Resident 3's Minimum Data Set (MDS, a resident assessment tool), dated 3/20/2026, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-16 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) was free from unnecessary psychotropic medications (medications that affect the mind, emotions, and behavior) when: a. Resident 1's order for Depakote (a prescription anticonvulsant and mood-stabilizing medication), started 3/18/2026, did not indicate a documented behavior for use. b. Resident 1 was not monitored for the effectiveness of her use of Depakote. This deficient practice placed Resident 1 at risk for experiencing potential adverse effects from continued Depakote use, including liver failure and severe inflammation of the pancreas (an organ of the digestive system and endocrine system of vertebrates).Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and was most recently readmitted to the facility on [DATE]. Resident 1's diagnoses included metabolic encephalopathy (a non-structural brain dysfunction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident assessment tool) accurately reflected the visual and clinical status for one of two sampled residents (Resident 1). This deficient practice resulted in Resident 1 not having a care plan developed to address her impaired visual status and created the potential for the severity of her visual impairment to be unidentified. This deficient practice also created the potential for Resident 1 to not receive the necessary care and interventions for the medications she was receiving.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and was most recently readmitted on [DATE]. Resident 1's diagnoses included metabolic encephalopathy (a non-structural brain dysfunction caused by systemic illness, organ failure, or chemical imbalances). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) was provided with one-to-one supervision (1:1, close supervision) per the care plan. This deficient practice resulted in Resident 1 wandering into another resident (Resident 2's) room multiple times, and Residents 1 and 2 having a witnessed resident-to-resident altercation in the hallway on 4/2/2026.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and was most recently readmitted on [DATE]. Resident 1's diagnoses included metabolic encephalopathy (a non-structural brain dysfunction caused by systemic illness, organ failure, or chemical imbalances) and schizophrenia (a mental illness that is characterized by disturbances in thought). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 1/29/2026, the MDS indicated Resident 1 had severe cognitive impairment (a profound loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accident hazards and fall risks were identified and care planned for one of two sampled residents (Resident 1) when: a. Resident 1, who was at risk for falls, did not have a care plan to address her impaired vision. b. Staff failed to conduct a fall risk assessment following Resident 1's fall on 10/6/2025. c. Staff failed to document a Change of Condition (COC) assessment following Resident 1's unwitnessed fall on 3/20/2026. These deficient practices placed Resident 1 at risk for repeat falls, with subsequent injuries and complications. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and was most recently readmitted on [DATE]. Resident 1's diagnoses included metabolic encephalopathy (a non-structural brain dysfunction caused by systemic illness, organ failure, or chemical imbalances) and schizophrenia (a mental illness that is characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain a sanitary environment in the kitchen, by failing to: Ensure the kitchen utility room was not dirty and free from clutters and debris (litter).Ensure there was no pooling (accumulation) of dirty water and debris under the manual washing station (where kitchen staff wash the dishes using hands) and sanitizing station (a designated area or portable unit equipped with supplies to clean, disinfect, and sanitize hands or surfaces to prevent the spread of germs and diseases). These failures had the potential to result in the growth of harmful bacteria and cross contamination (transfer of harmful bacteria from one place to another), that could lead to foodborne illnesses to residents who received food from the facility.Findings: During a concurrent observation and interview on 3/10/2026 at 11:50 a.m., with Dietary Aid (DA) 1, DA 1 stated there was dirty water and debris under the manual washing station and sanitizing station. DA 1 stated the sanitizing station had been leaking for several weeks (dates not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-11 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a clean, safe and sanitary environment, by failing to: Ensure Closets A, B, and C were kept cleaned and maintained in good working condition.Ensure 1 of 3 residents (Resident 1) room (room [ROOM NUMBER]), was free of spoiled and moldy food.Ensure rooms [ROOM NUMBERS] were clean and did not have dirty, pooled (accumulated) water in the basins. These deficient practices led to Resident 1 feeling dehumanized and caused the affected residents to live in an unsanitary environment and had the potential to cause infections, sickness and pests infestations. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including muscle weakness and hypertension (high blood pressure.) During a review of Resident 1's History and Physical (H&P) dated 2/3/2026, the H&P indicated Resident 1 had the capacity to make decisions. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-11 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective pest control program. This failure had the potential for pest infestation in the building affecting 121 of 121 residents at the facility. Findings: During a review of pest control service report dated 3/4/2026, the report indicated that entry, the baseboard (a narrow wooden board running along the base of an interior wall) on the right side of the door was peeling/damaged, serving as a potential entry point and harborage area for roaches. The report indicated pest control recommendations, including to seal the peeling baseboards on the right side of the door entry to eliminate harboring area and utility room, maintain high sanitation standards, ensuring no food, particles or water leaks, persist around the kitchen appliances to prevent or worsen any signs of infestation, including patient rooms, which may attract roaches causing them to venture into those rooms. During a concurrent observation and interview on 3/10/2026 at 1:02 p.m., with Maintenance Director, the Maintenance Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure Rooms A, B, C, D, E, F and G were clean and sanitary. These failures resulted to an environment that was not comfortable and home-like to the affected residents.Findings: During a concurrent observation and interview on 2/19/2026 at 10:46 a.m., with the Director of Nursing (DON), the DON stated the hallway floors by Rooms A, B and E, were observed dirty and had food crumbs, and pieces of trash. The DON stated dirty floors, with food crumbs, and pieces of trash could attract pests and could be a source of germs, leading to cause infections. The shared bathroom in Rooms A & B had dirty towels surrounding the toilet floor, which could cause the residents to feel uncomfortable. The DON stated Room C had 3 towels, and trash was noted on the floor that could cause residents or anyone to trip and fall. Room D had a bedpan with smeared feces placed on top of the vanity. The flush handle of the toilet tank in the shared bathroom in Rooms F & G had smeared feces which could be a source of germs wherein if the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-03 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to release medical records requested by one of three sampled residents (Resident 5), within 30 days, as indicated in its policy and procedure (P&P) titled Access to Personal and Medical Records.This deficient practice violated the resident/ resident representative's rights. Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 5's diagnoses included muscle weakness and difficulty walking. During a review of Resident 5's History and Physical (H&P) dated 1/9/2026, the H&P indicated Resident 5 had fluctuating capacity to understand and make decisions. During a review of Resident 5's Minimum Data Set (MDS - a resident assessment tool) dated 10/14/2025, the MDS indicated Resident 5 usually was able to understand and be understood by others. The MDS indicated Resident 5 required supervision (helper provides verbal cues and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records, for one of three residents (Resident 1), by failing to:1). Ensure Resident 1's Transfer Sheet (documentation of resident's condition during hospital transfer, including skin condition) contained Resident 1's skin condition when transferred to a General Acute Care Hospital (GACH).2). Ensure the weekly skin assessment for Resident 1's sacral (the large, triangular bone at the base of the spine between the hip bones) skin tear identified on 12/26/2025 was completed. This deficient practice had the potential for the receiving GACH to not know and provide the resident's wound treatment causing the wound to worsen and get infected.This deficient practice had the potential for the facility's failure to monitor the resident's sacral skin tear condition and placed the sacral tear at risk for worsening condition.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-19 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1), wheelchair and ice chest was returned to him in a timely manner after his room was fumigated (a method of using a lethal gas to exterminate pest within an enclosed space) on 1/15/2026.This failure resulted in Resident 1 having feelings of harassment, retaliation and had the potential in Resident 1 feeling powerless without his wheelchair.Findings:During a review of Resident 1's admission Record (Face Sheet-front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including paraplegia(loss of movement and/or sensation, to some degree, of the legs), benign prostatic hyperplasia (a condition in which the prostate gland grows larger than normal), neuromuscular dysfunction of the bladder (lack of bladder control due to brain, spinal cord or nerve…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement its infection prevention and control measures for three of four sampled residents (Residents 1, 2 and 3) by failing to:1.Ensure staff (Certified Nurse Assistants [CNA] 1, 3 and 4) wore Personal Protective Equipment (PPE-specialized clothing or equipment such as gloves and gown worn to minimize exposure to serious illness) while providing care to Residents 1, 2 and 3, who were on Enhanced Barrier precautions (EBP - an approach to the use of PPE to reduce transmission of Multidrug Resistant Organisms [MDRO- bacteria that are resistant to multiple antibiotics]).This failure had the potential to result in the transmission (spread) of disease-causing organisms leading to illness to residents.Findings:1. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1's diagnoses included cervical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report to the California Department of Public Health (CDPH), when Certified Nurse Assistant (CNA) 1 allegedly yelled at one of four residents, Resident 1.This deficient practice resulted in a delay of investigation by the CDPH and placed Resident 1 at risk for abuse (the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being).Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included hypertension (high blood pressure), and legal blindness (a specific level of vision impairment defined by government standards. Visual acuity of 20/200 or less in the good eye).During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate the allegation of abuse for one of three residents (Resident 1), within 24 hours, as indicated in the facility's policy and procedure (P&P) titled, Abuse and Neglect Prohibition Policy.This failure placed the Resident 1 at risk for potential verbal abuse. This failure resulted in the facility to not protect the residents from potential abuse. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included hypertension (high blood pressure), and legal blindness (a specific level of vision impairment defined by government standards. Visual acuity of 20/200 or less in the good eye).During a review of Resident 1's History and Physical (H&P) dated 9/1/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's Minimum Data Set (MDS - a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure skin assessment was performed for one of three sampled residents (Resident 1), who was readmitted back to the facility on [DATE].This deficient practice resulted in a delay in identifying wounds and delayed in providing the care necessary to ensure good wound healing process and to prevent wound complications.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included urinary tract infection (UTI - infection in the urine) and muscle weakness.During a review of Resident 1's skin assessment on readmission on [DATE], Resident 1's clinical record did not indicate a skin assessment was conducted on readmission.During a review of Resident 1's Minimum Data Set ([MDS], a resident assessment tool), dated 11/23/2025, the MDS indicated Resident 1 was usually able to understand and be understood by others. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of care by not talking loud at one of three sampled residents, (Resident 1).This deficient practice had the potential to result in verbal aggression and altercation, verbal abuse and can affect the resident's quality of life. This deficient practice had the potential to violate the resident's right to be free from any forms of abuse.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included hypertension (high blood pressure), and legal blindness (a specific level of vision impairment defined by government standards. Visual acuity of 20/200 or less in the good eye). During a review of Resident 1's History and Physical (H&P) dated 9/1/2025, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS - a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff was trained regarding reporting requirements on alleged resident abuse, as indicated in its policy and procedure (P&P) titled, Abuse and Neglect Prohibition Policy.This deficient practice resulted in the delay of the facility's investigation of the alleged abuse incident and delayed reporting to the Licensing and Certification (L&C) Program District Office.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included hypertension (high blood pressure), and legal blindness (a specific level of vision impairment defined by government standards. Visual acuity of 20/200 or less in the good eye).During a review of Resident 1's care plan titled, aggressive behavior towards staff related to bipolar (mental health condition causing extreme mood swings, from intense highs with high energy and euphoria,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 3) call light was placed within reach.This deficient practice had the potential for the resident not to be able to call when assistance is needed, or when emergency arises, resulting in the delay of care and interventions which could be life threatening.Findings:During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 3's diagnoses included muscle wasting and atrophy (the shrinking, thinning, and loss of muscle tissue, leading to decreased muscle mass, weakness, and reduced strength) and muscle weakness. During a review of Resident 3's History and Physical (H&P), dated 8/11/2025, the H&P indicated Resident 3 had fluctuating capacity to understand and make decisions. During a review of Resident 3's Minimum Data Set ([MDS], a resident assessment tool), dated 10/3/2025, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a clean and home-like environment for 4 of 6 sample residents (Residents 1, 2, 5 and 6) by failing to ensure:1. The walls behind Resident 1 and 6's headboards were clean.2. The feeding pumps (device that delivers formula [liquid, nutrient-rich mixture designed to provide complete nutrition] directly into the stomach of a resident who is unable to take food or liquids by mouth) for Residents 1 and 2 were clean.3. Resident 2, 5 and 6's privacy curtains were clean.This deficient practice had the potential to violate resident's right to have a clean, home-like environment and cause residents to get ill due to unsanitary living conditions.Findings:During an observation on 9/16/2025 at 8:30 a.m. in Residents 1, 2, 5 and 6's rooms, the walls behind Resident 1 and 6's headboards were observed with black spots which appeared to be dried feeding tube formula. Resident 1 and 2's feeding pumps were observed with black and brown spots which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-16 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure safe and sanitary practices were followed in the kitchen when:1. The grill food waste receptacle was not emptied or kept clean.2. Empty, crushed soda cans and a cell phone were kept in the resident's food storage shelf.This deficient practice had the potential to attract pests and result in harmful bacterial growth or cross contamination (transfer of harmful bacteria from one place to another) that could lead to foodborne illness.Findings:During a concurrent observation and interview, on 9/16/2025 at 9:20 a.m., with the Dietary [NAME] (DC) in the kitchen, the grill trash receptacle was observed full of oil and food wastes. Three empty crushed soda cans and black cell phone were also observed in the white shelf next to two boxes of powdered sugar. The DC stated she did not use the grill in the morning (on 9/16/25). The DC stated the oil and food waste from the grill trash receptacle should be cleaned every day. The DC also stated she was out for two days and was not sure if anyone had cleaned the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect resident's right to be free from verbal abuse for one of five residents (Resident 1), who was subjected to Certified Nursing Assistant (CNA) 1's yelling on 8/25/2025. The facility failed to:1. Follow its Policy and Procedure (P&P) titled Abuse and Neglect Prohibition Policy, which indicated the facility would identify, correct, and intervene in situations in which abuse was more likely to occur.2. Follow its P&P titled Quality of Life - Dignity, which indicated residents shall be treated with dignity and respect at all times. 3. Honor Resident 1's rights to choose his preferred CNA on 8/24/2025.These deficient practices resulted in Resident 1 being subjected to CNA 1's verbal abuse. It also negatively impacted Resident 1's psychosocial wellbeing.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility did not implement their care plan interventions for three out of three sampled residents (Resident 2, 4, and 5) by failing to ensure staff:1. Separated Resident 2 and Resident 4 after an alleged sexual abuse; and2. Monitored Resident 5's location. These deficient practices potentially exposed Resident 2 to further sexual abuse and allowed Resident 5 to leave the facility without notifying staff.Findings:1. During an observation on 9/3/2025 at 2:48 p.m. in the lobby, Resident 2 and Resident 4 were sitting close to each other and talking. Resident 4 stood up and went to Resident 2 to place a pillow under Resident 2's legs. Resident 2 lifted his legs and Resident 4 placed a pillow underneath Resident 2's legs and gently pushed Resident 2's legs down.During a review of Resident 2's admission Record, dated 9/4/2025, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnoses included Tourette's syndrome…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise a care plan for one of two sampled residents (Resident 4) after the resident was observed touching another resident. This deficient practice increased the risk of Resident 4 inappropriately touching another resident. Findings:During a review of Resident 2's admission Record, dated 9/4/2025, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnoses included Tourette's syndrome (disorder characterized by repetitive, involuntary movements or vocalizations) and psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality). During a review of Resident 4's History and Physical (H&P) dated 10/21/2024, the H&P indicated Resident 4 was alert, awake and oriented times 3 (mental status, indicating they are awake, alert, and aware of their person, place, and time). During a review of Resident 4's Minimum Data Set ([MDS] a resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure titled Resident on Pass for one of three sampled residents (Resident 5) when the facility failed to ensure, 1. The licensed nurse completed the Out On Therapeutic Pass/Leave of Absence form when Resident 5 left and returned back to the facility from out on pass. This deficient practice did not ensure Resident 5's safe release from the facility. This deficient practice also did not provide a system to ensure Resident 5's safe return back to the facility. Findings: During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE]. Resident 5's diagnosis included schizophrenia (a mental illness that can affect thoughts, mood, and behavior) and epilepsy (chronic brain disorder characterized by recurrent, unprovoked seizures [uncontrolled electrical discharges in the brain]). During a review of Resident 5's History and Physical (H&P) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to address the psychosocial needs (emotional, social, and cultural factors that influence an individual's well-being and mental health) for two of two sampled residents (Resident 2 and Resident 4) after an allegation of abuse when, 1. The Social Services Director (SSD) failed to assess Resident 2 after an alleged abuse incident. 2. The SSD failed to develop a care plan to address Resident 2 and 4's psychosocial needs. These deficient practices had the potential to negatively impact Resident 2's psychosocial needs. Findings: 1. During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnoses included Tourette's syndrome (disorder characterized by repetitive, involuntary movements or vocalizations) and psychosis (a severe mental disorder in which thought and emotions are so impaired that contact is lost with external reality). During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the licensed vocational nurse failed to:1. Document the administration of insulin (a hormone that removed excess sugar from the blood, could be produced by the body or given artificially via medication) Aspart (a fast-acting insulin used for diabetes mellitus [DM-a disorder characterized by difficulty in blood sugar control and poor wound healing]) 35 units (a way to measure the strength or amount of a drug), for one of five residents (Resident 1), on the Medication Administration Record (MAR) on 8/16/2025 at 6:30 a.m. 2. Document the findings related to a change of condition (COC), for one of five residents (Resident 1), on the nursing progress notes for the evening shift on 8/25/2025.These deficient practices had the potential to result in lack of communication between staff, and delay and interrupt the provision of care needed to maintain the residents' highest practicable, physical, mental, and psychosocial well-being. Findings: During a review of Resident 1's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-27 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of four sampled residents (Residents 1 and 2) were treated with dignity and respect when the facility:1. Did not assist Resident 1 to use the bedside commode (a portable toilet for individuals with limited mobility to use at their bedside) in a timely manner. 2. Did not ask permission prior to taking Resident 2's bag of belongings from the resident's room. This failure resulted in Resident 1 urinating on the floor and damaging Resident 2's belonging of sentimental value (an item used as a reminder of important memories, loved ones, or experiences). This failure also had the potential to negatively affect Resident 1 and Resident 2's psychosocial well-being. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including unilateral (affecting one side) primary osteoarthritis (a progress disorder of the joints, caused by gradual loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-27 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient nursing staff to meet residents' needs and requests for Activities of Daily Living (ADL) assistance in a timely manner, for three of four sampled residents (Residents 1, 2 and 4). This failure resulted in Resident 1 urinating on the floor and Resident 4 feeling upset. This failure also had the potential to cause accidents with injuries from falls and could negatively affect Resident 1, 2 and 4's psychosocial well-being. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including unilateral (affecting one side) primary osteoarthritis (a progress disorder of the joints, caused by gradual loss of cartilage) of the right knee and history of falls. During a review of Resident 1's History and Physical (H&P) dated 7/1/2024, the H&P indicated Resident 1 had the capacity to understand and make decisions.During a review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the nursing records were completely and accurately documented by failing to complete the oral intake for one of four residents (Resident 1). This deficient practice had the potential to result in lack of communication between staff and delay and interrupt the provision of care needed to maintain the residents' highest practicable, physical, mental and psychosocial well-being. Findings:During a review of Resident 5's admission Record, the admission Record indicated Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 5's diagnoses included Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), dementia (a progressive state of decline in mental abilities), and anemia (a condition where the body did not have enough healthy red blood cells). During a review of Resident 5's History and Physical (H&P), dated 10/4/2024, the H&P indicated Resident 5 had the capacity to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-11 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow sanitary (clean, healthy, free from dirt, germs, or other elements that could cause disease or harm) requirements for kitchen staff by failing to ensure all kitchen staff wore hair restraints (an item used to prevent hair from the head or face from contaminating food or other products) while in the kitchen.This failure had the potential for clean surfaces, food preparation areas, and the food of 117 residents to be contaminated.Findings:During an observation and interview on 7/10/2025 at 9:38 a.m., Dietary Aide (DA) 1 was observed in the kitchen emptying out food from the residents' plates. DA 1 did not have a hairnet. DA 1 stated she was not wearing a hairnet because she had forgotten to put one on. DA 1 stated she should have worn a hairnet to prevent hair from getting into the food.During an interview on 7/10/2025 at 10:11 a.m. with Dietary Supervisor (DS) 1, DS 1 stated when staff were in the kitchen, they should wear a hairnet so that hair did not land on food.During a review of facility's policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-11 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure it was administered effectively and efficiently, as the facility Administrator was not involved with an effective pest control program of the facility. This deficient practice caused an increased risk for 117 residents to suffer complications and illness from pest infestations and the mandated kitchen closure due to cockroach infestation. Cross Reference F925Findings: During an observation and interview on 7/10/2025 at 9:15 a.m. with the Assistant Director of Nursing (ADON) and Director of Nursing (DON), the Administrator was not onsite at the facility. The ADON stated that the Administrator (Admin) was not at the facility and was currently on vacation.During a concurrent observation and interview on 7/10/2025 at 9:40 a.m., upon entering the kitchen a cockroach was immediately observed on the kitchen floor. Dietary Aide 1 stated there have been cockroaches found in the kitchen and that it has been going on for some time (unspecified). DA 1 then proceeded to step on the observed cockroach and killed it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-11 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to ensure the facility was free of cockroaches.This failure had the potential for clean surfaces, food preparation areas, and the food of 117 residents to be contaminated and suffer from complications of food contamination such as food borne illness or hospitalization.Cross Reference F812 Findings:During an observation and interview on 7/10/2025 at 9:38 a.m., Dietary Aide (DA) 1 was observed in the kitchen emptying out food from the residents' plates. DA 1 did not have a hairnet. DA 1 stated he was not wearing a hairnet because he had forgotten to put one on. DA 1 stated he should have worn a hairnet to prevent hair from getting into the food.During a review of facility's policy and procedure (P&P) titled, Food Handling Practices, the P&P indicated, It is the policy of this facility to have effective food handling practices. The P&P indicated food handling included practicing good personal hygiene by restraining hair appropriately and hair restraints will be used in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor dietary choices for one resident of four sampled residents (Resident 1) by not ensuring dietary staff honored Resident 1 food dislikes.This deficient practice placed Resident 1 needs not to be met and caused Resident 1 not to eat.Findings: During an observation on 7/9/2025 at 12:22 p.m. in Resident 1's room, observed Resident 1's food tray. Observed a salad with sliced tomatoes. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included left side hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing. During a review of Resident 1's History and Physical (H&P) dated 8/10/2024, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a person-centered care plan for one of five sampled residents (Resident 1) who was diagnosed with Alzheimer's disease (a disease characterized by a progressive decline in mental abilities) and anxiety (a mental health condition where feelings of fear, worry, and unease are intense). This deficient practice had the potential to negatively affect Resident 1's physical, mental, and psychosocial well-being and had the potential to delay the delivery of necessary care and services. Findings: During a review of Resident 1's admission Record (Face Sheet), the admission Record indicated the facility admitted Resident 1 on 5/13/2025 with diagnoses including anxiety disorder, Alzheimer's disease, and muscle weakness (loss of muscle strength). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 6/6/2025, the MDS indicated Resident 1's cognition (process of thinking) was intact. The MDS indicated Resident 1 required moderate (helper does less than half the effort) assistance from staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-11 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer one of nine sampled residents (Resident 8) showers. This deficient practice resulted in Resident 8 not receiving showers and had the potential to result in infection. Findings: During a review of Resident 8's admission Record (Face Sheet), the Face Sheet indicated Resident 8 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included paraplegia (loss of movement and/or sensation, to some degree, of the legs), neuromuscular dysfunction of the bladder (lacking bladder control leading to difficulty empty the bladder), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During a review of Resident 8's Minimum Data Set (MDS- a resident assessment tool), dated 4/3/2025, the MDS indicated Resident 8's cognition (process of thinking was intact. The MDS indicated Resident 8 required maximal assistance (helper does more than half the effort) with bathing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure feeding assistance at eye-level was provided to one of nine sampled residents (Resident 6). This deficient practice had the potential to result in affecting Resident 6's self-esteem and self-worth. Cross Reference F689. Findings: During a review of Resident 6's admission Record (Face Sheet), the Face Sheet indicated Resident 6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 6's Minimum Data Set (MDS- a resident assessment tool), dated 5/8/2025, the MDS indicated Resident 6's cognition (process of thinking) was severely impaired. The MDS indicated Resident 6 required set up and clean-up assistance with eating. The MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain resident's privacy for one of nine sampled residents (Resident 9), when Resident 9 was undressed sitting on a shower chair in the room without the privacy curtain drawn or door closed. This deficient practice violated Resident 9's rights and dignity. This deficient practice also had the potential to negatively impact Resident 9's physical and psychosocial wellbeing. Findings: During a review of Resident 9's admission Record, the record indicated Resident 9 was admitted to the facility on [DATE]. Resident 9's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and presence of urogenital implants (medical devices surgically placed within the body to help treat various conditions affecting the urinary or genital system). During a review of Resident 9's Minimum Data Set (MDS – a resident assessment tool), dated 3/28/2025, the MDS indicated Resident 9 had moderately impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan (a document that outlined a resident's health needs and the care they required) for one out of nine residents (Resident 1), when the facility did not address Resident 1's preference of having a female certified nursing assistant (CNA) to provide showers. This deficient practice had the potential to delay and negatively affect the delivery of care for Resident 1's overall wellbeing. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included depression (a mental health condition characterized by persistent feelings of sadness, hopelessness, and loss of interest or pleasure in activities) and anxiety (a mental health condition characterized by excessive and persistent worry, fear, and nervousness that could interfere with daily life). During a review of Resident 1's Minimum Data Set (MDS-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to timely input one of nine sampled residents' (Resident 6) diet order upon readmission to the facility. This deficient practice resulted in Resident 6 receiving his breakfast tray two hours after the scheduled breakfast time and could have resulted in Resident 6 becoming hypoglycemic (low blood sugar). Findings: During an observation on 6/11/2025 at 9:33 a.m. in Resident 6's room, Resident 6 had his breakfast tray on the bedside table. Certified Nursing Assistant (CNA) 2 was standing to the side of Resident 6's bed while providing feeding assistance to Resident 6. During a review of Resident 6's admission Record (Face Sheet), the Face Sheet indicated Resident 6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of nine sampled residents (Residents 6 and 7) were free of potential accidents and hazards by failing to: 1. Provide feeding assistance to Resident 6 at eye-level. 2. Ensure Resident 7 wore non-skid socks (socks designed with special tread or grip on the bottom of the sock to provide extra traction and stability) when ambulating (walking). These deficient practices had the potential to result in Resident 6 choking and Resident 7 sustaining an avoidable fall. Findings: 1. During a review of Resident 6's admission Record (Face Sheet), the Face Sheet indicated Resident 6 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia (a progressive state of decline in mental abilities), dysphagia (difficulty swallowing), and type 2 diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 6's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on, interview and records review, the facility failed to notify the Resident ' s physician when 1 of three sampled residents, Resident 1 refused to go for hemodialysis treatment (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney/s have failed). This deficient practice had the potential to delay other alternative treatment and placed Resident 1 at risk for medical complications like fluid overload, leading to hospitalization or death. Findings: During a review of Resident 1 admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), congestive heart failure (a condition where the heart cannot pump enough blood to meet the body ' s needs), chronic kidney disease (occurs when the kidneys are no longer able to effectively remove waste and excess fluid from the blood), Resident 1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-29 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promptly notify the physician of a change in condition (COC) regarding multiple medications refused for one of three sampled residents (Resident 2). This deficient practice resulted in delayed treatment and placed Resident 2 at risk of harm. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 2 ' s diagnoses included severe dementia (a progressive state of decline in mental abilities) with behavioral disturbance (any pattern of behavior that was persistently disruptive, inappropriate, or causes problems for the individual or those around them), schizophrenia (a mental illness that was characterized by disturbances in thought), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and bipolar disorder (sometimes called manic-depressive disorder; mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident assessment tool) was accurately coded to reflect the resident ' s wandering behavior for one of three sampled residents (Resident 2). This deficient practice resulted in incorrect data transmitted to the Centers for Medicare and Medicaid Services (CMS) and a potential to negatively affect Resident 2 ' s plan of care and delivery of necessary services. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated Resident 2 was initially admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 2 ' s diagnoses included severe dementia (a progressive state of decline in mental abilities) with behavioral disturbance (any pattern of behavior that was persistently disruptive, inappropriate, or causes problems for the individual or those around them), schizophrenia (a mental illness that was characterized by disturbances in thought), major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the clinical records for four of six residents (Residents 1, 3, 4, and 6) were complete and accurate. This deficient practice had the potential to result in a lack of communication between the staff involved in the residents ' care and had the potential to delay and interrupt the provision of care when needed to maintain the residents ' highest practicable, physical, mental and psychosocial well-being. Findings: 1. During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities) and seizure (a sudden, uncontrolled electrical disturbance in the brain which could cause uncontrolled jerking, blank stares, and loss of consciousness). During a review of Resident 1 ' s Minimum Data Set (MDS- a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a care plan (a document that outlined a resident's health needs and the care they required) for two out of six residents (Resident 1 and 6) by failing to: 1. Ensure the facility developed a resident centered care plan for Resident 1's behavior of wandering into other residents ' rooms. 2. Ensure the facility developed a resident centered care plan for Resident 6's behavior of calling 911 without notifying staff. This deficient practice had the potential to delay and negatively affect the delivery of care for Resident 1 and 6's behavioral management. Findings: 1. During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities) and seizure (a sudden, uncontrolled electrical disturbance in the brain which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-16 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Level I Preadmission Screening and Resident Review (PASRR, a preliminary assessment completed for all individuals prior to admission to a Medicaid-certified Nursing Facility) was accurate for one of four sampled residents (Resident 3). This deficient practice placed Resident 3 at risk of not receiving the required care and services needed for his diagnosed mental illnesses, including a Level II PASRR screening (a comprehensive, person-centered evaluation to confirm the suspected Level I PASRR condition and determine the most appropriate placement and services). Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was admitted on [DATE]. Resident 3's admitting diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the posted nurse staffing information: 1. Included the facility's name and actual direct hours provided. 2. Was documented on the State-specific nursing hours per patient day (NHPPD) form. This created the potential for possible inaccuracy in calculating the required number of nursing hours, and for facility residents/visitors to not receive clear information about the daily facility staffing. Findings: During an observation on 4/16/2025 at 10:14 a.m., an untitled document indicating the nurse staffing information for 4/16/2025 was posted next to nurse's station A. The nurse staffing information was not printed on a State-specific NHPPD form, did not indicate the facility's name, and did not indicate if the posted hours were projected direct care hours or actual direct hours provided. During a concurrent interview and record review, on 4/16/2025 at 12:45 p.m. with Payroll Staff 1, the untitled nurse staffing posting, dated 4/16/2025 was reviewed. Payroll Staff 1 stated the untitled nurse staffing posting dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-16 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure behavioral health services were provided to one of four sampled residents (Resident 3) by failing to: Ensure Resident 3's Level I Preadmission Screening and Resident Review (PASRR, a preliminary assessment completed for all individuals prior to admission to a Medicaid-certified Nursing Facility) accurately reflected Resident 3's multiple diagnoses of serious mental illness and prescribed psychotropic medications (any drug that affects brain activities associated with mental processes and behavior). Develop and implement resident-specific care plans for Resident 3's diagnoses of schizophrenia (a mental illness that is characterized by disturbances in thought), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and anxiety disorder (a condition characterized by excessive worry, fear, and other physical and behavioral symptoms that interfere with daily life). Monitor and document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate one of two sampled residents ' (Resident 9) 72-Hour Neurological Check (series of tests over a 72-hour period to assess for changes in neurological function) immediately after being struck in the head by Resident 10. This deficient practice resulted in Resident 9 ' s Neurological Check delayed seven hours and had the potential for Resident 9 to suffer undetected neurological deficits. Findings: a. During a review of Resident 10 ' s admission Record (Face Sheet), the Face Sheet indicated Resident 10 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities), hypertension (elevated blood pressure), and anemia (condition where the body does not have enough healthy red blood cells). During a review of Resident 10 ' s Minimum Data Set ([MDS], a resident assessment tool), dated 1/10/2025, the MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-28 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dietary staff served omelets as indicated on the menu for 124 residents. This deficient practice resulted in the residents being served scrambled eggs instead of an omelet for breakfast on 2/27/2025. Findings: During an observation on 2/27/2025 at 7:46 a.m. in the kitchen, Dietary [NAME] (DC) 2 scooped scrambled eggs onto a plate and poured salsa on top of the eggs. During an interview on 2/27/2025 at 7:50 a.m. with DC 2, DC 2 stated on 2/27/2025, she served residents scrambled eggs for breakfast. DC 2 stated she cooked her daily meals based on the facility's dietary menus. DC 2 stated scrambled eggs were on the breakfast menu for 2/27/2025. During a concurrent interview and record review on 2/28/2025 at 2:33 p.m. with the Dietary Manager (DM), the menu dated 2/27/2025 was reviewed. The menu indicated residents were supposed to receive an omelet for breakfast. The DM stated cooks must follow the menus when cooking for residents. The DM stated she was not aware that scrambled eggs were served instead of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a safe and sanitary food storage practice in the kitchen that affected 146 residents out of 146 sampled residents when: 1. The refrigerator contained food items with no in date (the date when the food was placed in the refrigerator) and no use by date (date the food item must be consumed by), and an unlabeled juice pitcher with no in date and use by date. 2. The freezer had food that was not labeled with an in date and a use by date. 3. The dry storage room had food items that were not labeled with a use by date, empty cans and empty cracker packages on the food rack. 4. The dietary staff did not ensure pasteurized eggs (eggs that have been heated to kill harmful bacteria without cooking them) were available for residents. 5. Dietary Aide (DA) 1 did not remove their gloves when moving to another task. 6. The dietary staff did not have oranges and apples available for residents. These failures had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-28 · tag F0842 — failed to keep accurate, complete medical records — widespreadSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to retain Medication Regimen Review ([MRR], thorough evaluation of the medication regimen of a resident) documentation for all the residents in the facility prior to December 2024. This deficient practice had the potential to result in the facility not carrying out the recommendations made from the consulting pharmacist and attending physicians. Findings: During a concurrent interview and record review on 2/25/2025 at 3:30 p.m., with the Director of Nursing (DON), the facility's MRR dated, December 2024 and January 2025, were reviewed. The DON stated she was unable to locate the MRR recommendations and responses from the residents' physicians starting from before December 2024. The DON stated she could request the recommendations from the consulting pharmacists but would not be able to obtain the responses from the residents' physicians. During an interview on 2/28/2025 at 9:32 a.m. with the DON, the DON stated residents' records should be retained in-house for at least five years. The DON stated she was hired and started as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of four sampled residents (Residents 110, 66, and 4) received appropriate care and services by failing to: 1. Monitor Resident 110's urinary drainage from the indwelling urinary catheter (a hollow tube inserted into the bladder to drain or collect urine [pee]) for presence of sediment (a buildup of particles within the catheter tubing, often caused by factors like dehydration, urinary tract infection [UTI- an infection in the bladder/urinary tract], improper catheter care, or the presence of certain bacteria that promote crystal formation), urine color, and foul odor. 2a. Ensure Resident 66's condom catheter (a medical device that fits like a condom [rubber covering worn over the penis] to collect urine) had a physician's order. b. Ensure Resident 66's condom catheter urine collection bag was covered with a privacy bag. c. Ensure Resident 66's urine output was documented in the medical records and monitored for signs of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide dignity and respect the rights of one of 32 sampled residents (Resident 66 and Resident 99) by failing to remove Resident 99's breakfast tray from his room. These deficient practices resulted in Resident 99 feeling frustrated and unattended to. Findings: During a review of Resident 99's admission Record (Face Sheet), the Face Sheet indicated Resident 99 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included acute myocardial infarction (heart attack), low back pain, and type two diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 99's Minimum Data Set ([MDS], a resident assessment tool), dated 12/5/2024, the MDS indicated Resident 99's cognition (process of thinking) was moderately impaired. The MDS indicated Resident 99 required maximal assistance (helper does more than half the effort) with oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) prior to the administration of Trazodone (an antidepressant [a medication used to treat depression, which is a mood disorder that causes a persistent feeling of sadness and loss of interest]) on 6/19/2024 and Seroquel (antipsychotic medication [medications that affect the mind, emotions, and behavior]) on 6/20/2024 for one of five sampled residents (Resident 81). This deficient practice resulted in the removal of Resident 81's right to make decisions about his care and treatments received in the facility. Findings: During a review of Resident 81's admission Record (Face Sheet), the Face Sheet indicated Resident 81 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included major depressive disorder (a mood disorder that causes a persistent feeling of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure the medical record was updated to show documentation that an advance directive (a legal document indicating resident preference on end-of-life treatment decisions) was discussed with the resident and/or responsible parties for one of eight sampled residents (Resident 109). 2. Review and complete Resident's 277's Physician Orders for Life-Sustaining Treatment ([POLST], a form that contains written medical orders for healthcare professionals regarding specific medical treatments that can or cannot be done at the end-of life). These deficient practices violated Resident 109's and Resident 109's representative's right to be fully informed of the option to formulate their advance directives which had the potential to cause conflict with the resident's wishes regarding health care and had the potential to result in Resident 277's wishes for life-sustaining treatment to be unacknowledged, which could result in Resident 277 receiving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician or responsible party of a change in condition for three of three sampled residents (Resident 4, 18 and 97) when: 1. Resident 4 did not receive oxybutynin chloride (used to treat symptoms of an overactive bladder, such as incontinence (loss of bladder control) or a frequent need to urinate) 5 milligrams ([mg] one thousand of a gram) on 2/21/2025 and 2/22/2025, as ordered. 2. Responsible Party (RP) 2 was not notified of Resident 18's verbal altercation with another resident. 3. RP 1 was not notified of Resident 97's elopement (the act of leaving a facility unsupervised and without prior authorization) attempt on 2/23/2025. 4. Inform the physician and RP 1 the Resident 97 had obtained possession of a used, disposable razor without facility staff supervision or knowledge on 2/24/2025. These deficient practices caused a delay in care and services related to Residents 4, 18, and 97's health and safety, and could potentially lead to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report abuse allegations to the State Agency (Department of Public Health), the ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities), and the police department for two of 32 sampled residents (Residents 18 and 103) when: 1. Resident 18 and Resident 103 had a verbal altercation, on 2/26.2025, with both residents saying hurtful things to one another. 2. Resident 103 informed the Director of Nursing (DON), on 2/26/2025, that Certified Nursing Assistant (CNA) 1, made her feel unsafe in the facility. These deficient practices resulted in the delay of notification to the State Agency, ombudsman, and police department and had the potential to result in a delay of an onsite inspection. Cross Reference F610. Findings: 1a. During a review of Resident 18's admission Record (Face Sheet), the Face Sheet indicated Resident 18 was initially admitted to the facility on [DATE] and readmitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement interventions to prevent further potential abuse for one of three sampled residents (Resident 103) when Resident 103 informed the Director of Nursing (DON), on 2/26/2025, that Certified Nursing Assistant (CNA) 1, made her feel unsafe in the facility. This deficient practice resulted in CNA 1 not being suspended for the rest of her shift, which put Resident 103 and the other residents in the facility at risk of further potential abuse. Cross Reference F609. Findings: During a review of Resident 103's admission Record (Face Sheet), the Face Sheet indicated Resident 103 was admitted to the facility on [DATE] with diagnoses that included epilepsy (a chronic brain disorder that causes seizures), muscle weakness (when muscles do not have the strength they normally do), and hypertension (high blood pressure). During a review of Resident 103's Minimum Data Set ([MDS], a resident assessment tool), dated 1/31/2025, the MDS indicated Resident 103's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a smoking safety assessment was complete for one of five sampled residents (Resident 115). This deficient practice had the potential to result in injuries during smoke breaks for Resident 48. Findings: During a review of Resident 115's admission Record, the admission record indicated Resident 115 was admitted to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), muscle weakness (a decreased ability of muscles to contract and generate force), Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), and abnormalities of gait and mobility (changes in walking or movement that can occur due to a number of possible causes). During a review of Resident 115's Minimum Data Set (MDS- a resident assessment tool), dated 11/19/2024, indicated Resident 115's cognitive skills was intact (ability to think and reason). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review, the facility failed to ensure a quarterly Minimum Data Set (MDS- a mandated resident assessment tool) assessment was completed for two out of two residents (Resident 1 and Resident 51). This deficient practice had the potential to negatively affect the provision of necessary care and services. Findings: a. During a review of Resident 1's admission Record, the admission record indicated Resident 1 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses which included hypotension (low blood pressure), schizophrenia (a mental illness that is characterized by disturbances in thought), rheumatoid arthritis (a chronic progressive disease-causing inflammation in the joints and resulting in painful deformity and immobility) and epilepsy (seizures, a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness). During a review of Resident 1's MDS, dated [DATE], the MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR- a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) Level II Evaluations for four out of four sampled residents (Resident 5, Resident 19, Resident 97, and Resident 60) were completed. This deficient practice had the potential to result in inappropriate placement and unidentified specialized services for Residents 5,19, 97, and 60. Findings: a. During a review of Resident 97's admission Record, the admission Record indicated Resident 97 was admitted to the facility on [DATE]. Resident 97's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities), and dementia (a progressive state of decline in mental abilities). During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a person-centered care plan (document that helps nurses and other team care members organize aspects of resident care) and/or implement interventions (actions a nurse takes to implement a care plan, intend to improve the resident's comfort and health) for of 32 sampled residents (Residents 36, 8, 115, 81, 99, and 97) by failing to: 1. Implement Resident 97's Attempted Elopement Care Plan, initiated 10/5/2024, and Resident 97's At Risk for Elopement Care Plan Intervention, dated 1/24/2025, to ensure Resident 97's location was monitored every 60 minutes, one-on-one sitter was provided and a wander guard (a device placed on the resident that triggers an alarm when a resident attempts to exit the facility) was placed on Resident 97 after he attempted to elope on 2/23/2025. 2. Implement Resident 97's Self-harm Care Plan, initiated 12/2/2024, to provide Resident 97 one-to-one monitoring at all times after Resident 97 was observed with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the care plan was revised for one out of six sampled residents (Resident 97) after Resident 97's elopement (the act of leaving a facility unsupervised and without prior authorization) attempt on 2/23/2025, and after Resident 97 was observed with a disposable razor on 2/24/2025. This failure resulted in Resident 97 obtaining a used, disposable razor on 2/24/2025 and 2/25/2025, which had the potential to result in self-harm and injury. This failure also had the potential for Resident 97 to elope the facility, which could have to bodily injury or death. Cross reference F689 and F656. Findings: During a review of Resident 97's admission Record, the admission Record indicated Resident 97 was admitted to the facility on [DATE]. Resident 97's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to timely document and reassess the following for one out of six sampled residents (Resident 327): 1. Resident 327's temperature after his temperature was 101.4 degrees Fahrenheit (F [measure of temperature] normal range 97 to 99 degrees Fahrenheit) on 2/24/2025. 2. Resident 327's blood sugar level (measure of glucose [sugar] in the blood [normal range 70- 100 milligrams [mg, unit of measurement] per (/) deciliter [dl, unit of measurement] mg/dl) after his blood sugar level reading was 450 mg/dL before Resident 327 left for his dialysis session and after Resident 327 returned from dialysis on 2/24/2025. This failure had the potential to result in a delay of physician notification and necessary treatment for sepsis (a life-threatening blood infection) and a prolonged hyperglycemic episode (elevated, uncontrolled blood sugar) for Resident 327. Findings: During a review of Resident 327's admission Record, the admission Record indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the low air loss mattress ([LALM] a mattress designed to distribute the individual's body weight over a broad surface area and help prevent skin breakdown) was set according to the resident's weight for four out of four sampled residents (Resident 4, 36, 60, and 110). This deficient practice had the potential to cause the development, worsening or reinjury of pressure ulcers (injuries to the skin and underlying tissue) to Resident 4, 36, 60, and 110. Findings: During an observation on 2/24/2025 at 11:35 a.m. in Resident 4's room, Resident 4's LALM was set to 250 pounds. During an observation on 2/27/2025 at 3:12 p.m. in Resident 4's room, Resident 4's LALM was set to 250 pounds. During an observation on 2/28/2025 at 12:33 p.m. in Resident 4's room LALM set to 250 pounds 1. During a review of Resident 4's admission Record, the admission record indicated Resident 4 was originally admitted to the facility on [DATE] and was readmitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three of eight sampled residents (Resident 97, 277 and 115) were free of accidents and hazards by failing to: 1. Follow its policy and procedure (P&P) titled, Safety and Supervision of Residents, which indicated the facility would ensure resident safety and supervision and assistance to prevent accidents were facility-wide priorities by failing to ensure the following for Resident 97: a. Resident 97, who was assessed at risk for wandering and elopement (the act of leaving a facility unsupervised and without prior authorization), with a history of Immunocompromised disease (having an impaired immune system), schizophrenia (a mental illness that is characterized by disturbances in thought), dementia (a progressive state of decline in mental abilities) and suicidal ideation, did not obtain a disposable razor on two occasions, on 2/24/2025 at 4:15 p.m. and 2/25/2025 at 8:30 a.m., without 1:1 monitoring or any staff present. b. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to place oxygen signage at the doorway indicating oxygen was in use for one of two sampled residents (Resident 36) receiving oxygen therapy. This deficient practice had the potential to place all residents' and staff's safety at risk. Findings: During a review of Resident 36's admission Record, dated 2/27/2024, the admission record indicated Resident 36 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The admission record indicated Resident 36 diagnoses included acute respiratory failure with hypoxia (when the lungs suddenly fail to adequately provide oxygen to the body, resulting in a dangerously low level of oxygen in the blood), congestive heart failure (CHF- a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), end stage renal disease (ESRD - irreversible kidney failure), and dependence on renal dialysis (a treatment to cleanse the blood of wastes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer pain medication as ordered and effectively manage severe pain for two of six sampled residents (Residents 117 and 99) by: 1. Failing to ensure Resident 117 was reassessed for inadequate pain relief. 2. Failing to administer pain medication for Resident 117's severe pain as ordered by the physician. 3. Failing to follow Resident 117's care plan goal to maintain comfort and manage resident's pain. 4. Failing to administer Norco (an opioid medication used to treat pain) to Resident 99, which was available in the emergency kit ([e-kit], small supply of medication that can be used when pharmacy services are unavailable), while waiting for the Norco to be delivered to the facility by the pharmacy. 5. Failing to effectively manage Resident 99's chronic back pain. These deficient practices allowed Resident 117 to suffer with severe pain unnecessarily and resulted in Resident 117's and Resident 99's pain being ineffectively managed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed) access site ( an arteriovenous (AV) shunt - an access site formed by the joining of a vein and an artery in the arm to provide hemodialysis) was assessed upon return to facility for one of two sampled residents (Resident 36). Findings: During an observation on 2/24/2025 at 10:51 a.m., in Resident 36's room, Resident 36 was observed with an AV fistula in his left arm. Resident 36's AV fistula had a cotton ball soaked with a reddish drainage that was sitting on top of the gauze dressing. The gauze dressing was also observed oozing reddish drainage. During an observation on 2/24/2025 at 11:27 a.m., in Resident 36's room, Resident 36's left arm was observed still wrapped in the thin gauze dressing with reddish drainage seeping through the dressing and the cotton ball sitting on top of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure to follow up on a resident's transfer to a locked nursing facility (a nursing home that has a secure area for residents who need extra supervision or protection, commonly due to dementia [a progressive state of decline in mental abilities] or behavioral issues) after the transfer was requested by the resident's responsible party (RP) on 12/13/2024 for one out of one sampled residents (Resident 97). This failure resulted in a two-month delay in Resident 97's transfer to a locked skilled nursing facility to better manage Resident 97's behaviors and psychiatric (mental) condition. Findings: During a review of Resident 97's admission Record, the admission Record indicated Resident 97 was admitted to the facility on [DATE]. Resident 97's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), Alzheimer's Disease (a disease characterized by a progressive decline in mental abilities), dementia, and an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Reorder Resident 62's Arginaid (a powder or liquid supplement that contains arginine and antioxidants to help with wound healing) medication timely. 2. Ensure Resident 62's ProHeal (a liquid protein supplement used to manage wounds and other conditions that require additional protein) medication dosage was clarified by Resident 62's physician. 3. Ensure Resident 4 received oxybutynin chloride (to treat symptoms of an overactive bladder, such as incontinence (loss of bladder control) or a frequent need to urinate) 5 milligrams ([mg] metric unit of measurement, used for medication dosage and/or amount), on 2/21/2025 and 2/22/2025. 4. Reorder Resident 4's medication timely and caused Resident 4 to miss two days of medication. 5. Ensure nursing staff followed medication parameters (specific instructions that you can measured) when administering medication to Resident 39. 6. Reorder Resident 99's Norco (an opioid medication used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the correct indication of use and monitoring for two of five sampled residents' (Residents 277 and 81) medication by failing to: 1. Ensure the correct indication of use for Resident 277's use of pregabalin (anticonvulsant [medication to prevent or treat seizures] and can be used to treat nerve and muscle pain). This deficient practice resulted in the licensed nurses administering pregabalin to prevent seizures instead of the treatment for diabetic neuropathy (complication when high blood sugar levels over time damage the blood vessels that nourish and protect the nerves). This deficient practice had the potential to result in the mismanagement of Resident 277's neuropathy pain. 2. Monitor for signs and symptoms of bleeding for Resident 277's use of enoxaparin (anticoagulant [medication used to treat blood clots from forming in the blood vessels and the heart]) and for Resident 81's use of apixaban (anticoagulant medication). This deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide monitoring for two of five sampled residents (Resident 81 and 277) who received psychotropic medications (medication that affect the brain and alters mood, thoughts, emotions, and behaviors) by failing to: 1. Monitor adverse reactions and effectiveness of Resident 277's use of quetiapine (antipsychotic medication [medications that affect the mind, emotions, and behavior]). 2. Monitor adverse reactions and effectiveness of Resident 81's use of Trazodone (an antidepressant [a medication used to treat depression, which is a mood disorder that causes a persistent feeling of sadness and loss of interest]) and Seroquel (an antipsychotic medication). These deficient practices had the potential to result in undetected adverse reactions associated with psychotropic medications and Resident 277 and 81's behaviors being mismanaged. Findings: 1. During a review of Resident 277's admission Record (Face Sheet), the Face Sheet indicated Resident 277 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Ensure a medication error rate of less than 5 percent (%) for one of three sampled residents (Resident 62). This deficient practice had the potential to result in inconsistent medication administration and further skin breakdown. Findings During a review of Resident 62's admission Record, the admission record indicated Resident 62 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included ulcer of the left lower extremity (an open sore on the leg that takes more than two weeks to heal), acute kidney failure, hypertension and benign prostatic hyperplasia. During a review of Resident 62's Minimum Data Set (MDS- a resident assessment tool), dated 12/24/2024, indicated Resident 62's cognitive skills (ability to think and reason) was intact. The MDS also indicated Resident 62 was dependent on staff with activities of daily living (ADLs- routine tasks/activities such as bathing, dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to: 1. Ensure a medication bottle had a legible label in Station B's medication cart. 2. Ensure insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given artificially via medication) pens were labeled in Station A's medication storage room. This deficient practice had the potential to result in medication errors. Findings: During a concurrent observation and interview, on 2/26/2025, at 9:06 a.m., with Registered Nurse 2 (RN 2) in Station A's medication storage room, RN 2 observed one opened and one unopened Fiasp FlexTouch (a pre-filled, disposable insulin pen containing insulin aspart, a rapid-acting insulin) insulin pens in the medication refrigerator. RN 2 stated there was no label to indicate which resident the medication belonged to. RN 2 stated the risk of having unlabeled medication in the refrigerator could result in administering to the wrong resident and medication errors. During a concurrent observation and interview, on 2/26/2025, at 11:13 a.m., with Licensed Vocational Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility to failed ensure the oxygen nasal cannula (a small plastic tube, which fits into the person's nostrils for providing supplemental oxygen) was labeled and dated for one of two sampled residents (Resident 36). This deficient practice placed Resident 36 at risk infection. Findings: During an observation on 2/24/2025 at 10:51 a.m , while in Resident 36's room, observed Resident 36 lying in bed receiving oxygen via nasal cannula at two LPM. Observed Resident 36's nasal cannula was not dated or labeled. During a review of Resident 36's admission Record, dated 2/27/2024, the admission record indicated Resident 36 was initially admitted on [DATE] and readmitted on [DATE]. The admission record indicated the following diagnoses which included acute respiratory failure with hypoxia (when the lungs suddenly fail to adequately provide oxygen to the body, resulting in a dangerously low level of oxygen in the blood), and congestive heart failure (CHF-a heart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-07 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent for one of six sampled residents (Resident 1) prior to administering Quetiapine (an antipsychotic medication that treats schizophrenia [a mental illness that is characterized by disturbances in thought) and bipolar disorder [sometimes called manic-depressive disorder; mood swings that range from lows of depression to elevated periods of emotional highs]). This failure violated the Resident's right to be fully informed and consent to receiving the medication. Findings: During a review of Resident 1's admission Record, the admission Record indicated, Resident 1 was originally admitted to the facility on [DATE] and was readmitted [DATE]. Resident 1's diagnoses included Metabolic Encephalopathy (a condition where the brain does not function properly due to an underlying condition), Acute Respiratory Failure ([ARF], a life-threatening condition characterized by the sudden and severe inability of the lungs to adequately exchange…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and procedure titled, Care Plan Conference, to hold a care conference to meet and discuss the goals, progress and needs for one out of six sampled residents (Resident 2) by failing to: 1. Meet every 90 days for an Interdisciplinary Team meeting ([IDT] a group of health care professionals from different disciplines to coordinate care for a patient) with Resident 2 to participate in care planning. 2. Ensure to review and revise the care plan for refusal of care for Resident 2 as needed and every 90 days. These failures had the potential to leave Resident 2 ' s needs unmet and placed Resident 2 at risk for physical decline, weakness and possible hospitalization. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2 ' s diagnoses included diverticulitis (inflammation or infection of small pouches in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician, when one of six sampled residents, (Resident 2), Resident 2 refused the range of motion exercises on 1/23/2025, 1/25/2025, and 1/30/2025, as indicated in the facility ' s policy and procedure (P&P) titled, Right to Refuse or Discontinue Treatment. This failure had the potential to result in Resident 2 ' s decline in functions. Findings: During a review of Resident 2 ' s admission Record, the admission Record indicated, Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2 ' s diagnoses included diverticulitis (inflammation or infection of small pouches in the lining of the colon) of large intestine with perforation (a hole or tear that goes through a structure or tissue) and abscess (a painful, pus-filled lump surrounded by inflamed tissue) without bleeding. During a review of Resident 2 ' s Minimum Data Set ([MDS], a federally mandated resident assessment tool) dated, 12/26/2024, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident-identifiable information for three out of six sampled residents (Residents, 4, 5, and 6) were not sent to the an unauthorized person (Resident 1's Responsible Party ([RP] someone who is available to make decisions for the resident as necessary). This failure violated Resident 4, 5, and 6's right to privacy and had the potential to result in the public obtaining access to confidential (private) information regarding the residents' medical conditions and treatments without their consents. Findings: During a review of Resident 4's admission Record, the admission Record indicated, Resident 4 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 4's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (muscle weakness affecting one side of the body) following a cerebral infarction (occurs when blood flow to the brain is blocked) affecting the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the responsible party (RP) when a fall occurred for one of three sampled residents (Resident 1). This deficient practice violated the RP ' s right to be informed of Resident 1 ' s change of condition (COC). Findings: During a review of Resident 1 ' s admission Record dated 1/16/2025, the admission record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body), and morbid obesity (100 lbs. or more over ideal body weight). During a review of Resident 1 ' s Minimum Data Set (MDS - a resident assessment tool) dated 12/28/2024, the MDS indicated Resident 1 ' s cognition (ability to think, remember, and reason) was severely impaired. The MDS indicated Resident 1 was dependent (helper does all the effort and requires the assistance of two or more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from accidents and a fall by failing to: 1. Ensure Certified Nursing Assistant (CNA) 1 provided two-person assistance to turn and reposition Resident 1. 2. Ensure CNA 1 locked Resident 1 ' s bed wheels before repositioning in bed. 3. Ensure CNA 1 used side rails while repositioning Resident 1. These deficient practices resulted in Resident 1 falling out of bed, onto the floor with left shoulder pain and had the potential to cause a fracture (broken bone) or serious bodily injury. Findings: During a review of Resident 1 ' s admission Record dated 1/16/2025, the admission record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness on one side of the body), and morbid obesity (100 lbs. or more over ideal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain an informed consent prior to the administration of psychotropic (medications that affect the mind, emotions, and behavior) medications for one out of three sampled residents (Resident 1). This failure had the potential to place Resident 1 at risk for avoidable harm from unwanted adverse effects (a harmful and undesired effect resulting from a medication or intervention) related to the use of a psychotropic medication. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE], with a diagnosis of Parkinson ' s Disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle weakness, and schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior). During a review of Resident 1 ' s Minimum Data Set ([MDS], a federally mandated resident assessment tool), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Restoril (a medication used to treat insomnia [inability to sleep]) ordered PRN (as needed), was limited to 14 days per regulation for one out of three sampled residents (Resident 1). This deficiency had the potential to result in the use of unnecessary medication, or non-therapeutic use of a psychotropic medication (medications that affect the mind, emotions, and behavior). Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE], with a diagnosis of Parkinson ' s Disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements), muscle weakness, and schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior). During a review of Resident 1 ' s Minimum Data Set ([MDS], a federally mandated resident assessment tool), dated 9/3/2024, the MDS indicated Resident 1 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow its policy and procedure titled, Abuse and Neglect Prohibition Policy, when Resident 2 abused two of four sampled resident (Resident 1 and 3) by failing to prevent: 1. Resident 2 pulling on Resident 1's arms who was confused, non-ambulatory (unable to walk) and attempting to pull her out of bed. This deficient practice resulted in Resident 1 being physically abused by Resident 2. Findings: a. During a review of Resident 2's admission Record, dated 11/13/2024, the admission record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 2's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and a history of falling. During a review of Resident 2's Minimum Data Set (MDS - a resident assessment tool), dated 10/9/2024, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a comprehensive care plan (a personalized plan detailing the steps to be taken to manage a resident's condition effectively) for wandering and aggressive behavior was revised for one of one sampled resident, (Resident 2) upon readmission to the facility. This deficient practice left Resident 2 at risk for wandering in other resident's rooms unsupervised and resulted Resident 2 becoming increasingly agitated (a feeling of irritability or severe restlessness). This deficient practice also had the potential to place other residents at risk of being physically and verbally abused by Resident 2. Findings: During a review of Resident 2's admission Record, dated 11/13/2024, the admission record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 1's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), depression (a mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 2) who had behaviors of wandering, pacing hallways, and going into other residents' rooms was provided with adequate supervision. This deficient practice resulted in Resident 2 wandering in the hallways, into other residents' rooms in the facility and became increasingly confused and agitated (a feeling of irritability or severe restlessness). Findings: During an observation on 11/13/2024 at 3:45 p.m., Resident 2 was standing inside the doorway of room [ROOM NUMBER]. Resident 2 was observed staring at a male resident that was lying in the bed. A staff member approached Resident 2 and led her out of the room. Resident 2 continued to pace down the hallway. During a review of Resident 2's admission Record, dated 11/13/2024, the admission record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE]. Resident 1's diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-25 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure sufficient nursing staff was on duty to administer intravenous ([IV] medications administered through the vein) antibiotic medications, to two of four sampled residents, (Resident 1 and Resident 2). This failure resulted in the delayed administration of IV antibiotic medications ' or medication not administered. This failure placed the affected residents and other residents at risk for complications of untreated infections, such as sepsis (a life-threatening emergency characterized by an extreme response to infection that can result in multi-system organ failure), hospitalization and death. Findings: 1. During a review of Residents 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included retention of urine (condition that makes it difficult or impossible to empty the bladder) and neuromuscular dysfunction of the bladder (condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure facility staff had the appropriate competency necessary, in documenting scheduled and missed medications, to two of three sampled residents (Resident 1 and Resident 2). This failure had the potential to cause medication errors and the potential to affect the quality of care rendered the residents in the facility. Findings: 1. During a review of Residents 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included retention of urine (condition that makes it difficult or impossible to empty the bladder) and neuromuscular dysfunction of the bladder (condition that occurs when the nerves and muscles of the urinary system are damaged, resulting in a loss of bladder control). During a review of Resident 1's History and Physical (H&P) dated 1/14/2024, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure: 1. Licensed personnel had access to the antibiotics (medications to treat infections) in the emergency medication kit ([EM-kit] a kit consisting of drugs, including controlled substances, needed to effectively manage a critical care incident or need of a resident) to administer to two of 3 sampled residents, (Residents 1 & 2). 2. Licensed personnel had a system in place for accurate tracking of medications delivered by the pharmacy. These failures resulted in delayed administration of Resident 1 and Resident 2 ' s antibiotics. Findings: During a review of Residents 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included retention of urine (condition that makes it difficult or impossible to empty the bladder) and neuromuscular dysfunction of bladder (condition that occurs when the nerves and muscles of the urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of four sampled residents (Resident 1 and Resident 2), were free from significant medication error, by failing to ensure: 1. Resident 1 did not miss three (3) intravenous ([IV] medications administered through the vein) doses of Meropenem (an antibiotic to infections caused by bacteria) for urinary tract infection (UTI) as per physician ' s order. 2. Resident 2 did not miss a total of seven (7) doses of IV Piperacillin (an antibiotic for infection) antibiotic for UTI as per physician ' s order. These failures placed the residents at risk for complications of untreated infections, such as sepsis (a life-threatening emergency characterized by an extreme response to infection that can result in multi-system organ failure), hospitalization and death. Findings: 1. During a review of Residents 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Registered Nurse (RN) 1 accurately documented medication administration for one of three sampled residents (Resident 1). This failure resulted in a medication error and had the potential to result in a delay of necessary care and services for Resident 1. Findings: During a review of Residents 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included retention of urine (condition that makes it difficult or impossible to empty the bladder) and neuromuscular dysfunction of the bladder (condition that occurs when the nerves and muscles of the urinary system are damaged, resulting in a loss of bladder control). During a review of Resident 1's History and Physical (H&P) dated 1/14/2024, the H&P indicated Resident 1 had the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set ([MDS] a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-17 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff assisted two of four sampled residents (Resident 3 and Resident 4) with Activities of Daily Living ([ADLs] activities related to personal care) in a timely manner. This deficient practice had the potential to result in Resident 3 and 4's needs not being met, and negatively affect the resident's physical and psychosocial well-being. Findings: A review of Resident 3's admission Record, indicated Resident 3 was originally admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including end stage renal disease (a condition in which the kidneys lose the ability to remove waste and balance fluids), type 2 diabetes (abnormal blood sugar levels), and unspecified atrial fibrillation (irregular heart rhythm). A review of Resident 3's History and Physical (H&P) dated 8/24/2023, indicated Resident 3 had the capacity to understand and make decisions. A review of Resident 3's ADL care plan dated 8/25/2023, indicated Resident 3 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of one resident (Resident 1) from abuse by failing to: 1. Ensure Resident 1 was free from verbal abuse. 2. Ensure Restorative Nursing Assistant (RNA 1) did not verbally abuse Resident 1 by using profanity towards Resident 1. This deficient practice caused a verbal altercation between Resident 1 and RNA 1and resulted in causing Resident 1 to feel attacked and experience anxiety by RNA 1. Findings: A review of Resident 1's admission Record, the admission record indicated Resident 1 was admitted to the facility on [DATE] with a diagnosis of bipolar disorder (a mental illness that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks) and diabetes mellitus (a disease in which the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine). A review of Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-23 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain infection prevention and control measures for 117 of 117 facility residents when the following occurred: 1. Oxygen delivery equipment was not stored and/or replaced per facility protocol for Resident 108 and Resident 8. 2. Laundry staff (LS) 1 failed to perform hand hygiene in between contact with dirty and clean linens. 3. Facility staff's personal belongings and beverage containers were stored on shelving designated for clean resident clothing items. 4. Soiled linens were observed on top of a storge cart containing personal protective equipment (PPE, protective garments or equipment designed to protect the wearer's body from infection) in the laundry room. 5. An unlabeled syringe (a small hollow tube used for injecting or withdrawing liquids and/or collecting blood or other bodily fluids) was observed in an unmarked drawer in the Station C medication storage room. 6. Expired test kits used for detecting coronavirus ([COVID-19]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, a standardized assessment and care planning tool) assessments for three of three sampled residents (Resident 82, Resident 91, and Resident 61) were completed accurately when the following occurred: 1. Resident 82's MDS dated [DATE] did not indicate Resident 82 was on oxygen therapy. 2. Resident 91's MDS dated [DATE] did not indicate Resident 91 was on hemodialysis (procedure to filter the blood when the kidneys are not working normally). 3. Resident 61's MDS dated [DATE] indicated Resident 61 was taking psychotropic medications in error. The above failures had the potential to negatively affect the care plan development process and effectiveness of the care plans for Resident 82, Resident 91, and Resident 61. Findings: a. During a review of Resident 82's admission Record, the record indicated the facility originally admitted Resident 82 on 3/22/2022, and readmitted Resident 82 on 11/8/2023. Resident 82's admitting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a care plan in accordance with the facility's Policy and Procedures (P&P) for two of four sampled residents (Resident 86 and 11) with limited range of motion [ROM, full movement potential of a joint (where two bones meet)] by failing to: 1. Develop a care plan to address Resident 86's ROM limitations in the left arm and the leg since admission on [DATE] to 2/23/2024 (16 months). This failure resulted in Resident 86 not receiving intervention, including passive range of motion (PROM, movement of joint through the ROM with no effort from the person) exercises to the left arm and left hand. Cross reference F688. 2. Develop specific goals and interventions to address Resident 11's difficulty with expressive communication. This failure had the potential to prevent Resident 11 from communicating needs to the facility staff. Findings: a. During a review of Resident 86's admission Record, the admission Record indicated the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of 24 sampled residents (Resident 86 and 271) received services to improve their ability to perform activities of daily living (ADLs, tasks related to personal care including bathing, dressing, hygiene, eating, and mobility) in accordance with the facility ' s policy. 1. For Resident 271, who was independent with walking and ADLs prior to admission to the facility on 2/8/2024, the facility did not assist Resident 271 out of the bed daily and did not provide therapy services to improve Resident 271' s ability to perform ADLs, including mobility. This failure had the potential for Resident 271 to become more dependent with ADLs. Cross reference F655. 2. For Resident 86, the facility failed to provide a Rehabilitation Screen (brief assessment to determine whether a person would benefit from therapy services) after discharge from hospice (specialized care designed to give supportive care to people in the final phase of a terminal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of six smokers (Resident 37) and four residents (Resident 60) transferred out of a bedroom for an active ceiling leak had adequate supervision to prevent accidents and hazards by failing to: 1. Ensure an environment that was free from hazard for one out of six sampled residents (Resident 37). Resident 37 had a lighter in his possession after designated smoking times. 2 Ensure Resident 60 had an accurate Fall Risk Assessment (brief assessment of a person ' s risk for fall) after an actual fall on 1/21/24 and was not in the room alone and unsupervised on 2/21/24 with an active ceiling leak. These failures had the potential for the facility residents, including Resident 37 and 60, to sustain physical injuries. Findings: a. During a review of Resident 60 ' s admission Record, the admission Record indicated Resident 60 was admitted on [DATE] with diagnoses including hemiplegia and hemiparesis (weakness and inability to move one side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure baseline toilet habits were maintained or improved for voiding (urinating) and bowel function to prevent incontinence (the unintentional loss of urine) for one of one sampled resident (Resident 271). This deficient practice had the potential for decline in bladder and bowel function for Resident 271. Findings: During a review of Resident 271's admission Record, dated 2/22/2024, the admission record indicated Resident 271 was admitted on [DATE] with the following diagnoses which included diverticulitis (inflammation or infection of small pouches called diverticula that develop along the walls of the intestines), chronic kidney disease (CKD - a longstanding disease in which the kidneys are damaged and cannot filter blood as well as they should leading to renal failure), urinary tract infection (UTI - an infection in any part of the urinary system), hypertension (high blood pressure), hyperlipidemia (an abnormally high concentration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen therapy was administered according to facility policy and procedure for five of six sampled residents (Resident 82, Resident 46, Resident 3, Resident 115, and Resident 63) when the following occurred: 1. Resident 82 was observed receiving supplemental oxygen at five and a half (5.5) liters per minute (L/min, a unit for measuring the flow of oxygen delivered from an oxygen delivery device), and the physician orders indicated a maximum flow rate of four (4) L/min. 2. Resident 46 and Resident 63 had no dates or initials on their nasal cannulas, tubing, and humidifiers. 3. Resident 3 had no dates or initials on his nasal cannula, tubing, and an empty humidifier dated 1/29/2024 (3 weeks old) connected to the running oxygen he was receiving. 4. Resident 115's oxygen tubing was dated 1/24/2024 (4 weeks old), and had an empty humidifier. The above failures had the potential to cause Resident 82, Resident 46, Resident 3, Resident 115, and Resident 63 avoidable harm and respiratory distress. Findings: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the standardized recipes for lunch menu was followed on 2/20/24 when: 1. [NAME] used small scoop size to serve Chicken Jambalaya for 56 residents on regular diet and 36 on Mechanical soft diet (consists of foods that are moist, or easily mashed requiring little chewing.) residents on regular and mechanical soft diet received ½ cup of chicken jambalaya instead of 1 cup and 3 ounces (oz.) of zucchini instead of 4 oz. 2. The facility failed to ensure staff followed food production recipes for the puree diet (food that is blended to a pudding consistency, no chewing required) and renal diet (a diet aimed at keeping levels of fluids, electrolytes, and mineral balanced in the body in individuals with kidney disease or who are on dialysis) during lunch preparation and tray line observation. 21 Residents on puree diet did not receive the puree chicken jambalaya and 8 Residents on renal diet received chicken jambalaya with no tomato instead…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food was prepared by methods that conserved texture, appearance and served at appetizing temperatures for 113 out 117 residents who received food from the kitchen. The texture of the pureed rice was thick, sticky, and lumpy and the pureed food did not taste like the chicken jambalaya served to residents on regular diet. This deficient practice had the potential to result in meal dissatisfaction, decrease food intake and place residents at risk for unplanned weight loss. Findings: During initial facility tour on 2/20/24 at 8:00AM, complaints about the temperature of food were identified. During an observation in the kitchen on 2/20/24 at 10:20AM cook1 was marinating the chicken to place in the oven. Cook1 said today meal is chicken jambalaya includes cooked chicken, tomatoes and vegetables mixed with rice. [NAME] 1 said she will remove a portion of the chicken to puree for the residents on pure diet. Cook1 said she will make cream of rice for residents on puree diet instead of blending the rice. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Several food items were not dated or labeled in the Walk-in refrigerator and freezer. One bag of chicken patties and one bag of turkey patties were stored in the freezer with no open date or label. Ready to eat Deli meat sliced turkey and ham with use by date of 2/16/24 exceeding storage period for deli meat was stored in the walk-in refrigerator. 2. Personal staff lunch boxes and leftover food and soda was stored in the facility walk in refrigerator. 3. Scoops were stored inside bulk food thickener container and dried potato flakes container with the handle in contact with the food. One can opener blade was had brown color sticky residue. 4. One Dietary Staff with gloves prepared coffee, left the kitchen area touched door handles and carts then removed clean and sanitized dishes from the dish machine without changing gloves and washing hands. 5. Resident refrigerator temperature was not maintained in range with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the trash stored in the dumpster area was maintained in a sanitary manner. There were 30 empty cardboard boxes stored and scattered on the floor and alongside the wall in the alley and towards the main dumpster area. This deficient practice had the potential for harborage of pests and vermin, which may be attracted into the facility. Findings: During an observation on 2/20/24 at 9:15AM, there were 30 empty cardboard boxes scattered outside in the alley and the back door leading to the kitchen and storage area. There were 3 empty boxes that was for concentrated juice and had sticky juice residue around the dispenser. During a concurrent interview with the housekeeping supervisor (HS), HS stated that the cardboard boxes are left here for an individual who comes and collects the boxes for recycling. HS said the individual did not come because of the severe rainy weather and the boxes are left in the alley. HS said it's a lot of boxes and he will collect them and put them into the main garbage dumpster.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to provide care in a dignified manner for two of 24 sampled residents (Resident 7 and Resident 271) when the following occurred: 1. Certified Nursing Assistant (CNA) 1 left the privacy curtain open while performing perineal care (cleaning the private areas of a patient) to Resident 7. 2. The facility failed to ensure baseline toilet habits were maintained for Resident 271 who was continent (able to control bladder and bowels) upon admission but placed in an adult diaper and not assisted with toileting. The above failures had the potential to cause avoidable psychosocial harm to Resident 7 and cause unnecessary exposure of Resident 7's outer genitalia (penis and scrotum) and perineal area (area of the body including the genitals and anus) to facility staff and residents. The above failures caused embarrassment to Resident 271 and had the potential to affect Resident 271's sense of self-worth and self-esteem. Findings: a. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the call light was placed within reach at all times for one of one sampled resident (Resident 2) with a history of falls. This deficient practice had the potential to delay care and prevent resident from summoning health care workers as needed to receive assistance that may include urgent care. Findings: During a review of Resident 2's admission Record, dated 2/22/2024, the admission record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses which included cerebral infarction (also known as a stroke; refers to damage to the tissues in the brain due to a loss of oxygen to the area), dysphagia (difficulty swallowing), pneumonia (lung inflammation), epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing sudden surge of electrical activity in the brain when a person experiences abnormal behavior, symptoms, and sensations, sometimes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to ensure one of six sampled residents (Resident 1) had an appropriate assessment for using less restrictive measures prior to utilizing physical restraints. This deficient practice had a potential to place the resident on unnecessary restraints. Finding: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnosis including schizophrenia (a mental condition that affects a person's ability to think), depression (feeling sadness and loss of interest), and dysphagia (difficulty swallowing). During a review of Resident 1's Minimum Data Set ([MDS] a comprehensive standardized assessment and care-screening tool) dated 1/23/2024, the MDS section B indicated Resident 1 usually self-understood and understand others, section GG indicated Resident 1 was totally dependent from staff for personal hygiene, toileting hygiene, shower and bathe, section P was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Preadmission Screening and Resident Review ([PASRR] resident screening prior to admission, to determine if the person has, or is suspected of having, a mental illness) screening was completed accurately for Resident 42. This deficient practice had the potential for Resident 42 not receiving the necessary and appropriate behavioral treatment and services. Findings: During a review of Resident 42's admission Record (Face Sheet), the Face Sheet indicated Resident 42 was originally admitted to the facility on [DATE], and readmitted on [DATE] with diagnoses including schizophrenia (a mental condition that affects a person's ability to think), major depression disorder (mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), heart failure (a condition when heart doesn't pump enough blood for body's needs), and hypertension ( high blood pressure). During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a baseline care plan for therapy services in accordance with the facility's policy for one of two sampled residents (Resident 271) for new admissions. This failure had the potential to prevent Resident 271, who was independent with mobility (ability to move) and activities of daily living (ADLs, tasks related to personal care including bathing, dressing, hygiene, eating, and mobility) prior to admission to the facility on 2/8/2024, from receiving therapy services. Cross reference F676. Findings: During a review of Resident 271 ' s General Acute Care Hospital (GACH) clinical records, the GACH History and Physical (H&P) indicated Resident 271 was admitted on [DATE] after a fall at home while walking to the bathroom. The H&P indicated Resident 271 fell forward and hit her head on wood, resulting in forehead bleeding. The H&P indicated Resident 271 usually walked with a walker (an assistive device used for stability when walking) but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of six sampled residents (Resident 75,16, and 6) care and services was provided to maintain good grooming and personal hygiene by failing to: 1. Provide oral hygiene (cleaning the mouth and tongue) for Resident 75, who needed total physical assistance with oral hygiene. 2. Provide fingernail care for Residents 16, and 6 who unable to carry out activities of daily living to maintain good grooming. This deficient practice had the potential to place Resident 75 at risk for diseases of the mouth, gums, and teeth, and negative impact on Resident 16's, and 6's quality of life and self-esteem. Findings: a. During a review of Resident 75's admission Record (Face Sheet), the Face Sheet indicated Resident 75 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including dysphagia (difficulty swallowing), hypertension (high blood pressure), diabetes (high blood sugar), and muscle weakness (lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer enteral nutrition ([tube feeding], the delivery of nutrients through feeding tubes [a flexible plastic tube placed into the stomach wall]) as ordered by the physician for two of two sampled residents (Resident 7 and Resident 11). This deficient practice had the potential to cause complications, such as malnutrition (lack of proper nutrition) and development of pressure ulcers (injury to skin and underlying tissue resulting from prolonged pressure on the skin) for Resident 7 and Resident 11. Findings: 1. During a review of Resident 7's admission Record, the admission Record indicated Resident 7 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dysphagia (difficulty swallowing), stroke (damage to the brain from interruption of its blood supply), and mild protein-calorie malnutrition (a nutritional status with reduced availability of nutrients leading to changes in body composition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, Licensed Vocational Nurse (LVN) 2 failed to demonstrate competence in operating the enteral nutrition (sometimes called tube feeding, the delivery of nutrients via feeding tubes) delivery pump for two of two sampled residents (Resident 7 and Resident 11). This deficient practice had the potential for Resident 7 and Resident 11 to suffer from undetected malnutrition with possible complications such as weight loss or impaired health promotion and maintenance. Findings: 1. During a review of Resident 11's admission Record, the record indicated the facility originally admitted Resident 11 on 12/17/2020, with Resident 11's most recent readmission on [DATE]. Resident 11's admitting diagnoses included dysphagia (difficulty swallowing), severe protein-calorie malnutrition (a nutritional status with reduced availability of nutrients leading to changes in body composition and function), failure to thrive (syndrome of weight loss, decreased appetite and poor nutrition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two out of three Residents were free from medication errors (Resident 67 and Resident 34) when: 1. Licensed Vocational Nurse (LVN 4) failed to check for the expiration date of Norvasc (a medication for high blood pressure)10 milligram ([mg] a unit of weight measurement) tablet prior to medication administration to Resident 67. 2. Licensed vocational Nurse (LVN) 6 Failed to identify Resident 34 prior to administering medications. As a result, Resident 67 and Resident 34 had the potential to endure harm from incorrect medication administration. 1. During a review of Resident 67's admission Record, the record indicated the facility admitted Resident 67 on 10/02/2020. Resident 67's admitting diagnosis included but was not limited to chronic kidney disease (a gradual loss in kidney function by being unable to filter waste from blood). During a review of Resident 67's Minimum Data Set ([MDS] a standardized assessment and care screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to safely store and/or dispose of medications for six of 117 facility residents (Resident 105, Resident 76, Resident 57, Resident 103, Resident 12, and Resident 104) when the following occurred: 1. Sixty (60) tablets of one (1) milligram (mg, unit for measuring medication dose) Risperidone (medication used to treat certain mental/mood disorders), for Resident 105 was found in an unmarked paper bag, in an unmarked cabinet, in the Station C medication storage room. 2. Five (5) opened bottles of eye drops, in Medication Cart C, were labelled with room numbers and did not have any resident identifiers. These deficient practices had the potential to cause the avoidable diversion of medications (the illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber), and the potential administration of the wrong medication to the wrong resident. Findings: 1. During an observation on 2/22/24 at 11:05 a.m., in the Station C Medication Storage Room, observed an unlabeled brown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-01 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and document the condition of one out of three residents (Resident 2) prior to being sent to another facility for dialysis treatment (treatment that helps your body remove extra fluid and waste products from your blood when the kidneys are not able to) when: 1. Licensed Vocational Nurse (LVN) 1 sent Resident 2 to dialysis treatment without clothes or a gown. 2. LVN 1 failed to document Resident 2's condition in the resident's medical record. As a result of these deficient practices, Resident 2 had the potential to be psychosocially harmed as evidenced by the resident's statement, I felt uncomfortable being sent to dialysis without a clothes or gown. Findings: During a record review of Resident 2's admission Record, dated 10/31/2023, the admission Record indicated Resident 2 was admitted to the facility on [DATE]. Resident 2's diagnoses included end stage renal disease (ESRD, condition in which a person's kidneys cease functioning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents, (Resident 2), swallowed his medications before leaving the bedside and documenting that the four medications were administered. This failure had the potential to result in blood pressure changes, shortness of breath, a lack of continuity of care and harm to other residents. Findings: During a review of Resident 2 ' s admission record dated 8/30/23, the admission recordindicated Resident 2 was re-admitted to the facility on [DATE], with diagnosis that included end stage renal disease (the fifth and last stage of chronic kidney disease), dependence on dialysis (is the process of removing excess water, solutes, and toxins from the blood in people whose kidneys can no longer perform these functions naturally) and heart failure (a lifelong condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen). During a review of Resident 2 ' s Minimum Data Set (MDS- an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$61,880 in federal fines across 3 penalties.
- $14,380 — penalty dated 2026-05-21
- $14,380 — penalty dated 2026-05-21
- $33,120 — penalty dated 2025-05-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to RMG CAPITAL PARTNERS — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 1 of 5 | 2.3 | -1.3 vs chain |
| Quality measures | 1 of 5 | 3.4 | -2.4 vs chain |
The other 8 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| RMG CAPITAL PARTNERS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2019 |
| BANSAL FAMILY TRUST DATED 03/18/1998 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 01/18/2024 |
| THE MANEESH A. BANSAL 2018 REVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 01/18/2024 |
| BANSAL, MANEESH | Individual | CORPORATE OFFICER | — | since 08/21/2015 |
| RELIANT MANAGEMENT GROUP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2016 |
| ANVARIPOUR, AARON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/03/2024 |
| DJOUALA TCHINDA, CHRISTIANE LAURE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/16/2025 |
| HOU, YUN JUNG | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/03/2024 |
| MORENO, JOSE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/28/2025 |
| PRASAD, RAJENDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| BANSAL, JAGAN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/10/2026 |
| BANSAL, MADHU | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/10/2026 |
| 3615 EAST IMPERIAL HIGHWAY, LLC | Organization | ADP OF THE SNF | — | since 06/03/2016 |
CMS files one row per role, so the 19 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055052. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.