No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Golden San Andreas Care Center

900 Mountain Ranch Road, San Andreas, CA 95249 · For profit - Limited Liability company · 99 certified beds · (209) 754-3823 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2024Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$91,172 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (78) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $91,172 in federal fines (most recent 2024-10-15)
  • its independent health-inspection rating is low (2/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS
Urgent care / clinic
702 Mountain Ranch Rd · (209) 754-0870 · Call to confirm hours
Pharmacy
692 Marshall Ave · (209) 754-3289 · Call to confirm hours
Grocery
197 E St Charles St · (209) 754-3501 · Call to confirm hours
Park
990 Park Dr · (209) 754-0127 · Typically dawn to dusk
Place of worship
579 Highway 49 · (209) 754-5100

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.6%10.2%15.4%typical
Long-stay residents who lose too much weight5.8%4.0%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.6%1.2%2.0%better
Long-stay residents with depressive symptoms1.3%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened19.9%9.8%16.1%worse
Long-stay residents on antianxiety or hypnotic medication13.6%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers5.8%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control27.3%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.3%93.2%79.4%better
Short-stay residents rehospitalized after admission18.0%23.0%22.6%better
Short-stay residents with an outpatient ER visit25.3%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.422.251.67better
Long-stay outpatient ER visits per 1,000 resident days2.961.571.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 243 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.4%U.S. median 51.5%
Got home and stayed home
13.1%U.S. median 10.7%
Went back to hospital
38.9%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 38.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 144 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.4%CMS range 44.1–54.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.1%CMS range 10.5–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge38.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge88.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 4.0–10.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.25
RN hours/ resident / day
1.31
LPN hours/ resident / day
2.53
Aide hours/ resident / day
4.09
Total nurse hours/ resident / day
0.21
RN hoursweekends
49.5%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 81.9 residents a day — about 83% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.09 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.62 hrs/resident/day on weekends vs 4.29 on weekdays — 16% thinner on weekends. RN hours go from 0.27 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-06-12)
15
at the previous standard inspection (2025-02-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

78 citations, most serious first. The 16 most serious are shown; the remaining 62 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-01-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect the right of Resident 45, 1 of 25 female residents in the facility with a diagnosis of dementia (impaired ability to remember or make decisions) to be free from sexual abuse, when interactions of a sexual nature occurred between a male resident (Resident 36) who had a history of known sexual behaviors directed towards females in the facility, and Resident 45; and the facility lacked a process to evaluate the capacity for residents in the facility to consent to sexual activity. This deficient practice resulted in three instances of sexual contact between Resident 36 and Resident 45 on 12/15/23, 12/17/23, and 12/23/23, and placed other vulnerable residents in the facility at risk of sexual abuse due to the facility's inadequate response to sexual activities and lack of a process to evaluate capacity to consent to sexual activity. This created a likelihood serious physical and/or psychosocial harm (negative impact on physical, emotional, and/or mental wellness) would occur, if not corrected immediately. The Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Resident 1 and Resident 2) received care to prevent the development of pressure ulcers/injuries (PU/PI - areas of damaged skin caused by staying in one position for too long, usually over an area on the body where a bone is close to the skin's surface (bony prominence)) when: 1. Resident 1 was at risk for developing pressure ulcers and worsening of a shearing wound (a force that causes the skin and underlying tissues to move in opposite directions, often due to pressure and friction) on the coccyx (tailbone). Resident 1's skin assessments and wound documentation were incomplete, the physician was not notified the wound had worsened, and PU preventative measures were not correctly identified and implemented upon admission; and, 2. Resident 2 was at risk of developing pressure ulcers and worsening of a shearing wound on the coccyx and blanchable redness (a temporary reddening of the skin that disappears when pressure is applied) to both heels. Resident 2's skin assessments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 1) received adequate supervision and that care plan (an individualized set of goals and interventions specific to the Resident 1 ' s needs) interventions were implemented to prevent an injury when, Resident 1 ' s care plan interventions of a fall mat (a soft pad at the side of the bed to soften a fall) and two person staff assist with activities of daily living (ADL ' s; a term used to collectively describe fundamental skills required to independently care for oneself, such as eating, bathing, and mobility) were not implemented and Resident 1 fell from the bed on 9/24/24. This failure led to Resident 1 sustaining multiple skin tears, pain, a broken clavicle (also called collarbone; is a long, slightly curved bone that connects your arm to your body and located in your upper chest area), and a decline in ability to feed herself. Findings: During a review of Resident 1 ' s undated clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-01-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the necessary care and services to ensure that two of twenty-one sampled residents (Resident 64 and Resident 49) functional abilities did not diminish when: 1. Resident 64 had a decline in her ability to feed herself and services were not provided to determine the cause and/or maintain her abilities. 2. Resident 49 was not provided Restorative Nursing Assistant (RNA, nursing aide program that helps residents to maintain their function and joint mobility) services per her care plan interventions. These failures resulted in Resident 64's decline in range of motion (ROM, the full movement potential of a joint) to her right arm, left arm and hand, increased pain, and a loss of the ability to feed herself; and in a decline in Resident 49's ability to transfer from a sit to stand position, requiring substantial to maximum assistance when transferring from a bed or chair. Findings: 1. A review of Resident 64's admission RECORD, indicated, Resident 64 was admitted to the facility in May of 2023, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure quality care was provided to one of three sampled residents (Resident 2) when: 1. Staff were notified on [DATE] that Resident 2 had signs and symptoms of a urinary tract infection (UTI, a common infection which happens when bacteria, often from the skin or rectum, enter the urinary system) by Resident 2's family member but assessment and monitoring of Resident 2's condition was not done; and, 2. Resident 2 had a lung infection which began on [DATE]. Resident 2's physician examined her on [DATE] and did not document an assessment of Resident 2's lung infection was done; and, 3. Resident 2 had one instance of bleeding from her rectum with a medium sized blood clot on [DATE] and the nurse removed hard stool from the rectum without a physician's order, the physician was never notified, and monitoring of Resident 2's condition was not done. These failures resulted in Resident 2 being sent to acute care hospital (ACH) 1 on [DATE] with diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to evaluate resident specific risk factors and changes in health conditions that caused the development of pressure ulcers (an injury that breaks down the skin and underlying tissue caused by being in one position for too long) for two of three residents (Resident 1 and Resident 2) when: 1. Resident 1's person centered risk factors to prevent and treat pressure ulcers were not documented on a risk for skin breakdown care plan, risk factor interventions were not implemented to prevent/heal pressure ulcers, and Resident 1's nursing assessment was not completed on 8/3/23 upon the discovery of a stage three pressure ulcer (affecting the deepest layer of your skin) to Resident 1's ischial tuberosity (also known as the sitting bone, as this is where the weight of the body is held when seated); and, 2. Resident 2's person centered risk factors to prevent and treat pressure ulcers were not documented on a risk for skin breakdown care plan, risk factor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide meal service in a dignified manner for 13 Residents during the lunch in the assisted dining room (for residents who need staff assistance to consume their meals/drinks) on 6/9/26 when 13 Residents were served their meals on a food tray (a flat tray utilized to carry plates/bowls/drinks/utensils to a dining area) while 23 Residents in the independent dining room had their meals without the food tray and and the food were set on the dining table.This deficient practice had the potential to negatively affect the 13 Residents' psychosocial (involving mental, emotional, social, an spiritual aspects of a person's life) well-being.Findings:During a concurrent observation and interview on 6/9/26, at 12:36 p.m. with Certified Nurse Assistant (CNA) 5 in the assisted dining room during the lunch, 13 residents were observed seated at tables waiting to be served their lunch meal. Staff who were in the dining room started serving the meals to the 13 Residents at each table and placed their food trays on the table…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain kitchen equipment and food-contact surfaces in accordance with professional standards for food safety for 87 residents when:1. Food preparation equipment was not maintained in clean and sanitary conditions in accordance with food safety standards; and,2. The top of the convection oven (a standard oven equipped with a built-in fan and exhaust system) was observed covered with dust and sticky in touch and, the interior surfaces of the convection oven doors were observed to have multiple light brown spots and accumulations of oil/grease residue.3. The top of the dishwasher was observed to be visibly soiled with accumulated debris.These failures had the potential to expose 87 residents to food contamination and foodborne illness (an illness that comes from eating contaminated food. Common signs include nausea, vomiting, watery or bloody diarrhea, abdominal cramps, and fever).Findings: 1a. During a concurrent observation and interview on 6/9/26, during the initial kitchen tour, at 8:15 AM with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-12 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure safe infection prevention and control practices for census of 87 when:1. Resident 14, Resident 8 and Resident 65's oxygen tubing was not properly stored when not in use,2. Resident 11's indwelling urinary catheter (also known as foley catheter, a flexible, hollow tube inserted into the bladder to continuously drain urine out of the bladder, through the tubing and into an external collection bag) tubing and catheter bag (collects urine drained from the bladder via a catheter, also known as drainage bag) were touching the floor while wheeling herself in the hallway,3. Shared glucometer (a device that measures blood sugar) were not cleaned and sanitized in-between resident care for Resident 98 and Resident 100,4. Pill cutters in the medication cart contained white and yellow medication residue, and5. Medication carts were observed dirty with visible dark specks, debris, fine hairs/fibers, and sticky spills. These failures had the potential to spread infection and cause health problems for the residents in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-12 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure informed consent (a process of documenting that a healthcare professional educated a resident about the risks, benefits, and alternatives of a prescribed mental health drug) for psychotropic drug (mind-altering drugs) use followed the facility's policy and resident notification requirements in two (Resident 1 and Resident 3) out of 5 residents reviewed for unnecessary medications.This failed practice may violate residents' rights to be informed of mind-altering medications given to them while in the facility. Findings: 1. A review of Resident 1's electronic medical record, titled admission Record; Diagnosis Information, dated 6/12/26, the record indicated Resident 1 had diagnoses which included depression. The record further indicated Resident 1 had a BIMS score of 13 (BIMS stands for Brief Interview for Mental Status. The test assesses memory and recall, and score is 0 out of 15 points. The total score of 13 to 15 points means resident was cognitively intact with normal thinking and memory.)During an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-12 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement non-pharmacological interventions (drug-free approaches and/or resident care interventions without use of drugs that may help with mental health issues) for psychotropic drug use (mind-altering medications) in the plan of care for one out of five residents (Resident 6) reviewed for unnecessary medications. This failed practice may discourage use of drug-free approaches to improve residents' quality of life, reduce distress, and psychotropic medication use.Findings: A review of Resident 6's electronic medical record under admission Record and Diagnosis Information, dated 6/12/26, the record indicated Resident 6 was admitted to the facility on [DATE] with principal diagnosis of rheumatoid arthritis (or RA a chronic immune disease in which the immune system mistakenly attacks the lining of the joints), depression, and obesity among others.A review of Resident 6's electronic medical record under Medication Administration Record (or MAR), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide adequate care and services to promote healing and prevent pressure injury (a localized injury to the skin and/or underlying tissue because of prolonged pressure) for two residents (Resident 25 and Resident 56) who used a low-air loss mattress (LAL mattress, a mattress designed to prevent and treat pressure wounds that uses a continuous, gentle flow of air through a surface of tiny holes to reduce pressure helping to prevent and treat skin breakdown and pressure wounds) in a sample of 26 residents, when Resident 25's and Resident 56's LAL was not correctly calibrated according to Resident 25's and Resident 56's current weight.This deficient practice had the potential to place Resident 25 and Resident 56 at increased risk for developing pressure injury and/or skin breakdown.Findings:a. During a review of Resident 25's admission Record, the record indicated Resident 25 was admitted to the facility with multiple diagnoses including personal history of transient ischemic attack (TIA, is a short period of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe and hazard free environment for one of twenty-six sampled residents (Resident 19) when Resident 19's cigarettes and lighter were in her possession and not securely stored.This failure had the potential to affect Resident 19's safety, causing a smoking related injury and fire hazard in the facility, and putting the other residents and staff at risk.Findings:During a review of Resident 19's admission RECORD, dated 6/12/26, the record indicated Resident 19 was admitted to the facility with diagnoses including bipolar (a mental health condition that causes extreme mood swings) and schizoaffective (a mental health condition that causes symptoms like hallucinations or delusions and periods of depression or abnormally elevated mood with intense energy) disorder.During a review of Resident 19's Smoking Safety Evaluation, dated 4/8/26, the evaluation indicated answers to each question as followed: Does Resident have cognitive skill and adequate memory recall noted? No. Resident knows how smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe pharmaceutical services with census of 87 residents when:1. Prescription and narcotic medication delivery manifest or receipts from provider pharmacy were not signed by licensed staff for accountability.2. Resident 24 and Resident 4's prescribed medications were not available and not refilled in a timely manner3. Hazardous drugs (medications that may pose health hazard when not handled appropriately) stored in the medication carts were not labeled alerting staff for safe use and handling.These deficient practices had the potential for unsafe medication exposure, medication errors, risk of drug diversion (drug loss) and residents not receiving prescribed medications as a result of unavailability and delay in refill process. Findings:1. During a concurrent observation and interview with the Registered Nurse Supervisor (RNS), and record review on 6/9/26 at 9:50 AM, the medication delivery sheets from provider pharmacy were reviewed. The medication delivery sheets were kept in a binder in an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-12 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document and provide clinical justification or expert consultation for switching a blood thinner (rivaroxaban or Xarelto, medication that prevents or slows down the clotting of blood by interfere with the chemical processes that cause blood to clot, helping prevent life-threatening conditions) to an anti-platelet medication (clopidogrel or Plavix, medications that prevent blood cells called platelets from sticking together & primarily used to prevent and treat heart attacks in people with heart disease) for treating recurrent and active blood clot in one out of five residents reviewed for unnecessary drugs (Resident 3). This failure could contribute to ineffective treatment and risk of blood clot formation leading to serious health complications.Findings: Review of Resident 3's clinical record and the admission diagnosis information, dated 6/12/26, the record indicated Resident 3 was admitted with arthritis of the knee with chronic pain, immobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that all drugs and biologicals were properly labelled and stored in the medication and treatment carts to ensure they remain effective and safe for use with a resident census of 87 when:1. Medication cart in C wing stored an unlabeled insulin glargine pen (Long-acting insulin in pen shape help reduce blood sugar) for Resident 100 which did not have a pharmacy prescription label. The resident's name was handwritten on the product with a permanent marker.2. Medication cart in B wing stored a box of single use eye drops called Dorzolamide-Timolol ophthalmic solution (eye drop used to treat an eye disease called Glaucoma) and was found in the medication cart out of its foil wrap without an opened date marking. 3. Treatment cart at the main station stored opened bottles of sterile normal saline (germ-free salt solution used for wound care) and an open single-use Soft Foam Dressing (wound care item) in the active storage areas of the treatment cart.These failures had the potential to cause medication errors,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 62 citations
  • Potential for harm · D2026-06-12 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to carry out physician orders on two (Resident 1 and Resident 3) out of five residents reviewed for unnecessary drugs.These failures could have contributed to unsafe care and not following the physician orders for the treatment of medical problems. Findings: 1. A review of Resident 1's electronic medical record, titled admission Record; Diagnosis Information indicated Resident 1 had diagnosis of anemia (blood condition where body lacks enough healthy red blood cells to carry adequate oxygen to your tissues), low thyroid level, depression, high blood pressure and fracture of thighbone among others.A review of Resident 1's medical record under laboratory work, titled Complete Blood Count . (blood test for anemia and immune system), dated 3/10/26, the paper record indicated low level of hemoglobin (Hemoglobin, an iron-rich protein in red blood cells that carries oxygen to the rest of the body) in addition to abnormal level of other markers for anemia. The paper record had three handwritten orders for Iron pill (a supplement that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain accurate and complete medical records for 1 of 26 sampled residents (Resident 17) when Resident 17's Documentation Survey Report (form used by Certified Nurse Assistants (CNA) to document patient care and report observations as a proof that required care was provided) did not reflect activities were provided on daily basis from 5/1/26 through 5/31/26.This failure had the potential to not provide sufficient information that reflected Resident 17's activity participation on a daily basis.Findings: During a review of Resident 17's admission RECORD indicated Resident 17 was admitted to the facility with diagnoses including parkinsonism (neurological disorders that cause slowed movement, rigidity, and tremors), difficulty walking, and muscle weakness. During a review of Resident 17's Minimum Data Set (MDS, an assessment tool), dated 5/27/26, the MDS revealed a BIMS (Brief Interview for Mental Status) score of 9 out of 15 indicating a moderate problem with thinking, learning, and memory. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report the facilities investigation findings to the appropriate parties for an allegation of abuse for two of four sampled residents (Resident 1 and Resident 2), when the results of the investigation for the alleged allegation of abuse that occurred on 4/1/26 was not reported to the Department.This failure had the potential to compromise the facility's ability to ensure that appropriate corrective action was taken as the result of the investigation and could have compromised Resident 1 and Resident 2's safety. Findings:A review of Resident 1's admission RECORD, indicated that Resident 1 was admitted to the facility with diagnoses including depression (a serious mood disorder that causes persistent feelings of sadness, emptiness, and a loss of interest in activities).A review of Resident 2's admission RECORD, indicated that Resident 2 was admitted to the facility with diagnoses including Alzheimer's disease (the most common form of dementia, a progressive and irreversible brain disorder that slowly destroys memory, thinking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document the administration of controlled drugs (medications that are tightly controlled by the government because they may be abused or cause addiction) for one of five (5) sampled Residents (Resident 5) when, Resident 5's controlled medication count sheet indicated three doses of hydrocodone/APAP (a controlled medication prescribed for pain management) had been signed out (taken out of the medication container) by a licensed nurse but had not been documented as administered to the resident on the medication administration record (MAR). These failures had the potential to cause medication errors and for Resident 5 to be inadvertently overmedicated.Findings: A review of Resident 5's admission RECORD, indicated Resident 5 had been admitted to the facility with diagnoses which included low back pain. During a concurrent interview and record review on 5/29/26 at 11:44 AM with Licensed Nurse (LN) 2, Resident 5's clinical document titled, ANTIBIOTIC OR CONTROLLED DRUG RECORD, dated 5/1/26 through 5/31/26, was compared with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure treatment and care was provided in accordance with professional standards of practice for two of three sampled residents (Resident 1 and Resident 2) when:1. Resident 1's low pulse rate (PR) readings of 46 on 3/19/25 were not rechecked and not reported to the medical doctor (MD) in a timely manner; and,2. Resident 2's left knee x-ray result was received and not reported to the MD.These failures had the potential for the facility not to recognize Resident 1 and Resident 2's potential change in conditions which could result in delays in their care and physical harm.Findings:1. A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility in 2025 with diagnoses which included hypertension (a condition with high blood pressure [BP]), type 2 diabetes mellitus (disorder characterized by difficulty in blood sugar control and poor wound healing), presence of a pacemaker (a small device that helps maintain a healthy heart beat using electrical impulses) and cardiomyopathy (a disease of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-22 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a complete and accurate medical record for one of three sampled residents (Resident 1) when, Resident 1's Activity of Daily Living (ADL - refer to the basic self-care tasks essential for independent living, like bathing, dressing, eating and toileting) charting tasks for July of 2024 had multiple shifts that lacked Certified Nursing Assistant (CNA) entries. This failure had the potential to provide insufficient information regarding the condition, care, and services provided to Resident 1. Findings: 1. A review of Resident 1's clinical document titled Documentation Survey Report v2, a report that lists all the ADL areas that CNAs are to chart on each shift had missing documentation for the following care areas and dates: Behavior:10 PM-6 AM shift for July 2,3,7,8,17,20,24,26,30,31; 2 PM-10 PM shift for July 4,9,11,17,18,19; and 6 AM-2 PM shift for July 4,11,13,15,17,18,19 Bladder Continence:10 PM-6 AM shift for July 2,3,7,8,17,23,24,26,30,31; 2 PM-10 PM shift for July 4,9,11,17,18,19; and 6 AM-2 PM shift for July…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-22 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that nursing staff followed established protocols for the initiation and discontinuation of Cardio-Pulmonary Resuscitation (CPR – an emergency lifesaving procedure performed when the heart stops beating) for one out of three sampled residents (Resident 5) when, nursing staff discontinued CPR prior to the arrival of Emergency Medical Services (EMS - a system that provides emergency medical care) and without a physician's order or confirmation of death. This failure resulted in a lack of adherence to professional standards of practice and the facility's policies regarding life-saving interventions. Findings: During a review of Resident 5's clinical record titled, admission RECORD, indicated Resident 5's diagnoses included Orthopedic Aftercare (follow-up care and rehabilitation services provided to Resident 5 after surgery) and Hypertension (high blood pressure). A review of Resident 5's Physician Orders for Life Sustaining Treatment, (POLST, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that adequate supervision and safety interventions were implemented for one out of three residents (Resident 3) when Resident 2 grabbed Resident 3 ' s right wrist and shirt and attempted to strike her. This incident occurred 3 days after Resident 2 had been involved in a separate incident with another resident (Resident 4). This failure had the potential to negatively affect Resident 3 ' s physical and psychosocial well-being. Findings: During a review of Resident 2 ' s clinical record titled admission RECORD, the record indicated Resident 2's diagnoses included Dementia (a condition that caused a progressive decline in mental abilities), Paranoid Schizophrenia (a serious mental health condition that included symptoms of altered thinking, feeling and behavior), and Alzheimer ' s Disease (a progressive neurodegenerative disease that altered memory, thinking, and behavior). A review of Resident 3 ' s clinical record titled admission RECORD, the record indicated Resident 3's diagnoses included Dementia, Bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure 7 of 25 sampled residents (Resident 56, Resident 69, Resident 91, Resident 24, Resident 3, Resident 75, and Resident 82) rights related to treatment choices were known and protected when: 1. Resident 69, Resident 24 and Resident 3's POLST (Physician Orders for Life Sustaining Treatment: care directives during life threatening situations), did not have documented evidence that an Advance Directive (legal documentation consistent with a person's medical preference when they were no longer able to make decisions for themselves) was requested/discussed with Resident 69, Resident 24 and Resident 3; 2. Resident 56's and Resident 91's code status order (to provide or not provide life saving measures in the event of an emergency) in the electronic medical record (EMR) did not match the code status listed on the POLST; 3. Resident 75's POLST did not have documented evidence that an Advanced Directive was discussed with Resident 75's Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement care plans (a list of resident specific problems, goals, and interventions) for 3 of 25 sampled residents (Resident 8, Resident 18, Resident 91) when: 1. Resident 8 and Resident 18, who were roommates, were on Enhanced Barrier Precautions (EBP - use of gown and gloves to prevent the spread of Multi-Drug Resistant Organisms (MDRO's illnesses/infections resistant to some antibiotics) but did not have a care plan for MDRO's developed and implemented; and, 2. Resident 91's care plan for Do Not Resuscitate (DNR - allow natural death to occur) was not implemented (Refer F684). These failures placed Resident 8 and Resident 18 at risk for infection and had the potential for other residents residing in the facility to acquire an MDRO, and resulted in facility staff initiating a Full Code (CPR cardiopulmonary resuscitation is emergency treatment when someone's breathing or heartbeat has stopped) on Resident 91 against her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food from the kitchen was prepared and served to meet the needs of 3 out of 13 Residents (Resident 8, Resident 42, and Resident 54) on a fortified (added calories) diet, and 1 of 1 Residents (Resident 65) on a finger food diet, for the lunch meal on 2/5/25, when: 1. Resident 8, Resident 42, and Resident 54, who were on an ordered fortified diet did not receive the added food items to increase calories; and, 2. Resident 65 did not receive his/her ordered diet of finger foods. These failures had the potential to result in residents not receiving adequate nutrients, which could lead to unplanned weight loss, vitamin imbalances, and further compromise their medical status. Findings: 1. During an observation on 2/5/25, at 11:48 AM, the lunch tray line staff prepared the trays for Resident 8, Resident 42, and Resident 54 with regular mashed potatoes instead of the fortified mashed potatoes. During an interview on 2/5/25, at 1:24 PM, the Dietary Manager (DM) stated the importance of following the ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide safe food storage and preparation, as well as maintain kitchen equipment and food contact surfaces in accordance with professional standards for food safety for the 89 residents who received facility prepared meals when: 1. The stove, oven, convection oven (ovens that have a fan to circulate heat and bake more evenly), back splash, and sides of oven contained grease, buildup of food particles, and white, black, brown colored encrusted grimy areas; and, 2. Sliced yellow cheese was removed from its original package and was stored in the refrigerator without being labeled; Food stored in the refrigerator was available for use beyond the use by date (UBD). 3. The kitchen was found with following unsanitary conditions: a. A floor sink located between the oven and a commercial food steamer was observed to have rust-colored stains, chipped, peeling white paint, debris, dirt, and unknown type of liquid splatter marks on the metal wall behind it. b. A wall behind a food preparation table was damaged with areas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain its infection prevention and control program, for a census of 89 residents, when: 1. Physical therapy assistant (PTA) 1 was not wearing an N95 respirator (a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) in a COVID 19 positive resident room; 2. Certified nurse assistant (CNA) 5 was not wearing a gown when transferring a resident on enhanced barrier precautions (EBP a set of infection control measures that use gowns and gloves to reduce the spread of multidrug-resistant organisms (MDROs microorganisms that are resistant to multiple classes of antibiotics and antifungals)), from her wheelchair to her bed; 3. Two residents (Resident 8 and Resident 18), who were roommates with MDROs, were not placed on EBP; and, 4. A glucometer (used to check blood sugar) was not sanitized between resident's use. These failures had the potential to spread COVID-19, MDROs, and bloodborne illnesses to residents residing in the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accommodate the needs of 3 of 25 sampled residents (Resident 16, Resident 58, and Resident 83) when: 1. Resident 16's call light was not within reach; 2. Residents 58's call light was attached to the bottom of the bed rail not within reach; and, 3. Resident 83's call light was on a chair not within reach. These failures placed Resident 16, Resident 58, and Resident 83 at risk of falls and unmet needs due to the inability to request assistance from staff. Findings: 1. During a concurrent observation and interview on 2/3/25, at 11:31 AM, with Licensed Nurse (LN) 1 in Resident 16's room, Resident 16 was observed trying to find the call light to call for help. LN 1 confirmed the call light was not in reach. LN 1 stated the call light was found under the pillows and pulled it out and handed it to Resident 16. LN 1 further stated Resident 16 had limited movement and would not have been able to find the call light under the pillows. LN 1 explained the call light not being in reach was a risk to residents who depend…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one of three residents (Resident 91) sampled for a closed record review, received care in accordance with Resident 91's Physician Orders for Life-Sustaining Treatment (POLST; a medical document that outlines a resident's treatment preferences for when they are seriously ill or dying ) when, Resident 91's POLST indicated Do Not Resuscitate (DNR; a medical order that instructs healthcare providers not to perform CPR (cardiopulmonary resuscitation; an emergency lifesaving procedure performed when the heart stops beating) and the facility provided CPR to Resident 91 on [DATE]. This failure resulted in Resident 91 receiving CPR against Resident 91's wishes to be DNR, with the potential to cause trauma and psychosocial harm to Resident 91 and Resident 91's family. Findings: A review of Resident 91's clinical record titled, admission RECORD, indicated Resident 91's diagnoses included atrial fibrillation (a condition where the upper chambers of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper hydration (process of providing fluid to the body) for 1 of 25 sampled residents (Resident 16) per facility policy and Resident 16's care plan when Resident 16's water was out of reach. This failure resulted in Resident 16 having dry, cracked lips and had the potential to have complications associated with fluid imbalance (when the body loses or gains too much water/fluids). Findings: During a concurrent observation and interview on 2/3/25, at 11:31 AM, with Licensed Nurse (LN) 1 in Resident 16's room, Resident 16 stated she was thirsty. Resident 16 looked on the bedside table for something to drink but nothing was there. LN 1 stated the risk to Resident 16 not having fluids available to drink at bedside was becoming dehydrated (when the body loses too much fluid). During a concurrent observation and interview on 2/3/25 at 11:42 AM, with Certified Nursing Assistant (CNA) 3 in Resident 16's room, Resident 16 stated the staff got her water but moved her bedside table with the water on it out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for 2 of 19 residents when: 1. Oxygen therapy was provided without a physician order for Resident 192 and an oxygen in use sign was not posted outside of Resident 192's room; and, 2. An oxygen in use sign was not posted outside of the room for Resident 296. These failures had the potential to result in negative impacts on the residents' health and safety including risks for ineffective oxygen therapy, and respiratory distress. Findings: 1. A review of Resident 192's admission Record indicated Resident 192 was admitted to the facility with diagnoses which included chronic obstructive pulmonary disease (COPD: a group of lung diseases that block airflow and make it difficult to breathe). During an observation on 2/03/25, at 11:25 a.m., Resident 192 was observed in her room with the oxygen concentrator on at a flow rate of 1.5 liters per minute (LPM-unit of measurement for oxygen delivery) via nasal cannula (a small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 1 of 25 sampled residents (Resident 3) was provided pain management that met professional standards of practice when Resident 3's Lidocaine patch (used to relieve nerve pain) was signed off by licensed nurse (LN) 9 as if it had been applied as ordered by the physician but was not placed until three hours later. This failure resulted in Resident 3's pain being unrelieved, negatively impacting Resident 3's health and well-being. Findings: A review of Resident 3's clinical document titled, admission RECORD, indicated Resident 3 was admitted to the facility with diagnoses which included, MALIGNANT NEOPLASM OF AMPULLA OF [NAME], (a type of cancer) and rheumatoid arthritis (a disease that causes pain, swelling, and stiffness in the joints). During a concurrent observation and interview on 2/3/25, at 10:56 AM, with Resident 3, Resident 3 stated LN 9 had not applied her Lidocaine Patch and she was in pain. Resident 3 stated the Lidocaine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 2 of 25 sampled residents' (Resident 3 and Resident 24) medications were administered as prescribed when: 1. Resident 3's PRN (as needed) pain medication, acetaminophen, was left at the bedside; and, 2. Resident 24's medication Sucralfate (used to prevent stomach ulcers) was not administered before meals as prescribed. These failures resulted in Resident 3's pain going unrelieved, the potential for Resident 3 to accumulate the medication, or for another resident to take the medication, and for Resident 24 to experience abdominal discomfort, negatively impacting Resident 3's and Resident 24's health and well-being. Findings: 1. A review of Resident 3's clinical document titled, admission RECORD, indicated Resident 3 was admitted to the facility with diagnoses which included, MALIGNANT NEOPLASM OF AMPULLA OF [NAME] [cancer], and rheumatoid arthritis (causes pain, swelling, and stiffness in the joints). During a concurrent observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a closed garbage dumpster bin. This failure had the potential to lead to insect and rodent (mice and rats) infestation for the 89 residents who lived at the facility. Findings: During a concurrent observation and interview on 2/3/25, at 9:59 AM, with the Dietary Manager (DM), the lid to one of the garbage dumpster bins located outside behind the building was observed propped open. The DM confirmed the lid was open. The DM stated the garbage dumpster lid should be kept closed and secured to avoid attracting rodents. During an interview on 2/4/25, at 12:58 PM, with the Registered Dietician (RD), the RD stated his expectation was for the garbage dumpster bin to be closed. The RD further stated the risk of it being opened was attracting rodents. A review of the 2022 Food Code, published by the Food and Drug Administration (FDA), dated 1/18/23, in the Section 5-501.15, 111, and 115, indicated, .Proper storage and disposal of garbage and refuse are necessary to minimize the development of odors, prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to maintain complete and accurate medical records for 2 of 25 sampled residents (Resident 43 and Resident 77) when: 1. Protected Health Information (PHI - any information that can be used to identify a person and is related to their health including any information about a person's physical or mental health, treatment, and payment for healthcare) of another person was found in Resident 43's medical record; and, 2. The facility failed to ensure psychotropic medication (type of drug that affects behavior, mood, thoughts, or perception) informed consent documents included the frequency, dose, and duration for Resident 77. These failures resulted in an inaccurate account of information in Resident 43 and Resident 77's medical records. Findings: 1. During a concurrent interview and record review on 2/3/25, at 8:56 AM, with the Director of Nursing (DON), the DON confirmed laboratory results for another Resident were in Resident 43's medical record. The DON stated this was done by accident. The DON further stated that this could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure 1 of 25 sampled residents (Resident 75) was offered the Pneumococcal booster Vaccine (vaccine to prevent pneumonia) even though Resident 75 was eligible to receive the vaccine. This failure resulted in Resident 75 being at higher risk for contracting pneumonia from not receiving the pneumococcal vaccine when eligible. Findings: 1. A review of Resident 75's admission Record indicated Resident 75 was admitted to the facility with diagnoses which included muscle weakness, anemia (when the body does not have enough red blood cells), Type 2 Diabetes Mellitus (the inability to regulate sugar levels in the body) and chronic obstructive pulmonary disease (lung disease). A review of Resident 75's medical record titled, Immunization Record and History, dated 10/25/17, indicated Resident 75 had received the PCV13 vaccination (protects against 13 types of bacteria that can cause pneumonia) on 10/25/17. During a concurrent interview and record review on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain kitchen equipment for 89 residents who received food from the kitchen when the steamer (small appliance that cooks food using steam) was leaking water onto the ground. This failure had the potential to injure staff due to a wet floor and compromise food safety for the 89 residents receiving food from the kitchen. Findings: During the initial kitchen tour on 2/3/25, at 9:01 AM, the steamer (which sat next to the stove) was observed leaking water from the bottom onto a maroon kitchen tray and then overflowed onto the ground. There were no signs that cautioned wet floors in the area. During a concurrent observation and interview on 2/5/25, at 10:14 AM, standing water was observed puddling onto an overflowing maroon serving tray on the floor under the steamer and being tracked across the kitchen. Dietary [NAME] (CK) 1 stated they needed to keep emptying the tray or it overflowed. CK 1 stated it has been repaired a few times but continuously leaked. CK 1 confirmed a wet floor caution sign was not in use.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1) remained free of accidents and hazards when Certified Nursing Assistant (CNA) 1 gave Resident 1 a vape pen (also known as using an electronic cigarette - the act of inhaling an aerosol from a battery-powered device) that contained tetrahydrocannabinol (THC – the mind-altering compound of marijuana - a federally illegal drug that can cause increased heart rate and blood pressure, and confusion). This failure could have resulted in Resident 1 having an adverse reaction to the drug such as lung injury, confusion, and/or injury from the vape pen which could have been being laced with an unknown drug. Findings: A review of Resident 1 ' s clinical record titled, admission RECORD, indicated Resident 1 ' s diagnoses included anxiety (an emotion that could feel like dread or fear) and chronic obstructive pulmonary disease (COPD - a chronic lung disease that made it difficult to breathe). A review of Resident 1 ' s clinical record titled, N Adv – Smoking and Safety, (smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the rights of Resident 3 to be free from physical abuse, when on [DATE] unsupervised Resident 2 with history of inappropriate behavior and aggression grabbed Resident 3 by the neck. This deficient practice resulted in Resident 3 sustained skin marks to the neck and voicing safety concerns, distress of being chocked by the beast (Resident 2), and having a hurt reputation. Findings: A review of Resident 2 ' s medical record included the following documents: -An admission record printed on [DATE], indicated that resident was admitted to the facility in October of 2023 with diagnoses including Alzheimer ' s disease, dementia, psychosis (a collection of symptoms that affect the mind, where there has been some loss of contact with reality) and anxiety (a feeling of fear, dread, and uneasiness). - A care plan dated [DATE], indicated, [Resident 2] has had a wander guard [electronic monitoring alarm system] placed for safety precautions after several…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure professional standards were met when Licensed Nurse (LN2) left refused medications scheduled for the morning administration at Resident 4 ' s bedside, marked them as administered and took medications back during the evening shift, crushed them and mixed them with food and attempted to administer the medications to the Resident 4. These failures resulted in Resident 4 ' s distrust of staff, refusing care and food, and stating that staff are trying to poison her. These failures also had the potential for unattended medications to be taken by other residents which could result in bodily harm. Findings: A review of Resident 4 ' s admission record indicated Resident 4 was most recently admitted to the facility early 2024 with diagnoses which included sepsis (A life-threatening complication of an infection), diabetes (a chronic health condition that affects how body processes sugar), depression (a mental condition of feeling down), and anxiety (a feeling of fear, dread, and uneasiness). A review of Resident 4 ' s…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an environment free of accident hazards for one of two sampled residents (Resident 1) with falls when, Resident 1 was left alone in the wheelchair in her room while staff attempted to locate the footrests for the wheelchair and Resident 1 sustained a fall from the wheelchair during that time on the morning of 2/15/24. These deficient practices resulted in Resident 1 sustaining an avoidable fall [NAME] resulted in a scalp laceration (cut on the head). Findings: A review of Resident 1 ' s admission Record indicated Resident 1 was admitted to the facility in fall of 2018 with diagnoses that included Alzheimer ' s disease (A progressive disease that destroys memory and other important mental functions), muscle weakness, need for assistance with personal care, and unspecified convulsions. A review of Resident 1 ' s progress note dated 2/15/24 indicated, patient had an unwitnessed fall with injury that began on 02/15/2024 6:30 AM and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-13 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure professional standards of care were met for Resident 1, when neurological checks (neuro checks, assessment of nerve and motor responses to determine if the nervous system is impaired) and 72-hour alert charting (documentation of assessments and observations) were not completed after Resident 1 sustained a fall in the facility. These failures increased the risk of unrecognized injuries for Resident 1, and could result in a delay in treatment for an injury. Findings: A review of Resident 1 ' s admission RECORD, indicated she was admitted to the facility in 2022 with diagnoses which included dementia (condition characterized by memory disorders, personality changes and impaired reasoning), muscle weakness, and difficulty in walking. A review of Resident 1 ' s clinical record, Progress Notes dated 1/31/24, at 8:30 PM, indicated, .writer was called to room, saw [Resident 1] sitting on the floor next to wheelchair by restroom. Stated she was coming from restroom and fell on floor .stated she was not hurt. Writer and aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure fall prevention measures were implemented according to the plan of care for Resident 1, when Resident 1 ' s anti-slip pad was not on her wheelchair and her fall risk bracelet was not in place. These failures had the potential for Resident 1 to sustain further falls and injuries. Findings: A review of Resident 1 ' s admission RECORD, indicated she was admitted to the facility in 2022 with diagnoses which included dementia (condition characterized by memory disorders, personality changes and impaired reasoning), muscle weakness, and difficulty in walking. A review of Resident 1 ' s care plan revised on 11/22/23, indicated, .is at risk for falls related to Confusion, Incontinence, osteoporosis, history of falls .Goal .will not sustain serious injury .dycem [anti-slip pad] on wheelchair . A review of Resident 1 ' s clinical record, Progress Notes, dated 1/31/24, at 8:30 PM, indicated, .writer was called to room, saw resident sitting on the floor next to wheelchair by restroom. Stated she was coming from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not implement its abuse program for 1 of 21 sampled residents (Resident 45) when Resident 45 was involved in sexual interactions with another resident (Resident 36) who had a history of sexually inappropriate behavior with staff and residents, and the facility did not report the incidents as possible sexual abuse. This failure resulted in three instances of possible sexual abuse on 12/15/23; 12/17/23; and 12/23/23 not being reported; and resulted in the State Agency being unaware of potential danger to Resident 45. Findings: A review of Resident 45's admission Record indicated Resident 45 was admitted to the facility with diagnoses which included dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's daily life and activities). A review of Resident 36's admission Record indicated Resident 36 was admitted to the facility with diagnoses which did not include dementia. A review of Resident 36's clinical records titled, Progress Notes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility did not implement its abuse program for 1 of 21 sampled residents (Resident 45) when Resident 45 was subjected to sexual interactions with another resident (Resident 36) who had a history of sexually inappropriate behavior with staff and residents, and the facility did not investigate the incidents. This failure resulted in three instances of sexual interaction on 12/15/23; 12/17/23; and 12/23/23, not being investigated, and had the potential for further incidents to occur. Findings: A review of Resident 45's admission Record indicated Resident 45 was admitted to the facility with diagnoses which included dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's daily life and activities). A review of Resident 36's admission Record indicated Resident 36 was admitted to the facility with diagnoses which did not include dementia. A review of Resident 36's clinical records titled, Progress Notes, ranging 12/15/23 through 1/8/24 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to consistently complete Interdisciplinary Team (IDT, care team consisting of different disciplines who assess and coordinate care) care plan conferences (a meeting which provides opportunities for the resident's and/or their representative, and each discipline to revise the residents care plans) for 5 of 21 sampled residents (Resident 54, Resident 2, Resident 18, Resident 45, and Resident 30). These failures had the potential for unmet care needs for Resident 54, Resident 2, Resident 18, Resident 45, and Resident 30. Findings: 1a. A review of Resident 54's admission RECORD, indicated he was admitted to the facility in October of 2022 with diagnoses which included, dementia (condition characterized by memory disorders, personality changes and impaired reasoning) and major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). During an interview on 1/22/24, at 11:56 AM, Family Member (FM) 4 stated she remembered attending only one care conference since Resident 54 had been in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure professional standards of quality were met when: 1. One of five sampled residents' (Resident 15) medical record was marked with schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves) as a diagnosis for use of risperidone (antipsychotic drug class, a mind-altering medication used to treat mental disease) with no prior history of such a diagnosis; 2. The facility did not ensure an accurate psychiatric (mental health) diagnosis was documented in the medical record for one resident (Resident 30) based on the standards of practice; and, 3. The facility did not ensure 1 of 3 sampled residents (Resident 49) with a Foley catheter (a flexible tube used to empty the bladder and collect urine in a drainage bag) had an appropriate diagnosis for Foley catheter use. These failures had the potential to result in unsafe treatment and care of the residents. Findings: 1. Review of Resident 15's medical record from a previous hospitalization (Hospital A) titled, History and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide adequate and sufficient nursing staff to ensure the Restorative Nursing Aide program (RNA, nursing aide who helps residents to maintain their function and joint mobility) services were available for the 19 residents on the RNA schedule for the month of January. This failure had the potential to decrease the residents' range of motion and mobility, which could adversely affect their overall function. Findings: A review of a facility handwritten document, provided by RNA 1, listed the names of 19 residents receiving RNA services for the month of January. A review of facility documents titled, RNA Program Assignment sheet, which listed the names of the residents who received RNA services each day, indicated: .January 1, 2024 . 16 resident names were listed .January 2, 2024 . 14 resident names were listed .January 3, 2024 . 3 resident names were listed .January 4, 2024 . 0 resident names were listed .January 5, 2024 . 5 resident names were listed .January 6, 2024 . 0 resident names were listed .January 7, 2024 . 0…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure narcotic medication patches were disposed of and accounted for appropriately, non-narcotic medications were disposed of properly, and medications were administered in a timely manner when: 1. Licensed nurses were not aware of where to dispose of narcotic medication patches (Fentanyl patch-a very strong narcotic which is absorbed through the skin) and did not co-sign the disposal of narcotic medication patches; 2. The facility did not ensure non-narcotic medications were disposed of appropriately; and, 3. Medications were not administered in a timely manner for 1 sampled resident (Resident 30), and 9 unsampled residents (Resident 22, Resident 3, Resident 41, Resident 60, Resident 12, Resident 56, Resident 4, Resident 31, and Resident 11). These failures had the potential for: 1. Accidental exposure to narcotics by residents and staff, and diversion of controlled substances; 2. Access to medications by unauthorized persons; and, 3. Ineffective medication therapy for the ten residents who received their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication rate of less than 5 % when 5 of 33 opportunities resulted in an error rate of 15.15 % as follows: 1. A medication was not administered in a timely manner for 1 of 21 sampled residents (Resident 30); 2. Medications for administration were crushed for one unsampled resident (Resident 12), who did not have an order to crush her medications. This failure had the potential to negatively impact the therapeutic benefits of the medications prescribed to residents receiving medications in the facility. Findings: 1. During a concurrent observation and interview with licensed nurse (LN) 11, on 1/24/24, at 10:14 AM, LN 11 was observed passing Resident 30's medication as follows: Cefuroxime (an antibiotic), 250 MG, one tablet by mouth every 12 hours, due at 8 AM, was administered at 10:19 AM. During a concurrent interview and record review with the Director of Nurses (DON), on 1/24/24, at 1:48 PM, the DON confirmed the medication was passed late. The DON explained she gave a copy of the clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were labeled and stored appropriately when: 1. The facility did not ensure consistent temperature monitoring in the Central Supply room where over the counter (OTC) medications were stored; 2. The facility did not ensure two of five medication carts were locked when left unattended; and, 3. The facility did not ensure a bottle of turberculin solution (a medication used to test for a severe lung disease called tuberculosis) was labeled with the use-by date after opening. These failures had the potential to affect all residents in the facility, with the potential to result in medications losing their efficacy (the therapeutic benefit of the medications), and for mobile residents to gain access to the unsupervised, unlocked medication carts resulting in residents self-administering medications they were not prescribed. Findings: 1. During a concurrent interview and record review with Licensed Nurse (LN) 2, in the Central Supply room where OTC medications were stored, on 1/22/24, at 8:54 AM, LN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe food production when: 1. Multiple food items were found not labeled with a use by date in the refrigerator, freezer, and the dry storage area (foods that do not require to be kept cold), and were available for resident consumption; 2. Expired (outdated) food products were not removed from the kitchen, and were available for resident consumption; 3. Kitchen appliances were dirty with grease and food particles; 4. Kitchen drawers containing clean utensils had dirt and debris; 5. Kitchen staff were not wearing a hairnet properly while handling food; and, 6. Plastic cups were stacked wet. These failures had the potential to expose 73 residents who received meals from kitchen to food borne illnesses (illnesses caused by the ingestion of contaminated food or beverages). Findings: 1.a. During a concurrent observation and interview on 1/22/24, at 8:48 a.m., with the Certified Dietary Manager (CDM) in the reach in freezer, the CDM confirmed an opened box of 100 frozen biscuit dough was not labeled with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the failed to maintain and implement its infection protection and control program when: 1a. Resident 50 was not placed on contact precautions (residents with known or suspected infections that could be spread by contact. Health care personnel must wear a gown and gloves for all interactions that involve contact with the patient and the patient environment) for MRSA (methicillin resistant staphylococcus aureus - a multi-drug resistant organism also called an MDRO); 1b. Resident 6 was not placed on airborne (for residents with known or suspected to be infected with microorganisms transmitted by airborne droplet germs) and droplet (used to prevent the spread of pathogens that are passed through respiratory secretions and do not survive for long in transit) precautions for shingles and COVID-19; 1c. Staff were not wearing the appropriate personal protective equipment (PPE- equipment worn to minimize exposure to hazards that cause serious workplace injuries and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure 2 of 21 sampled residents (Resident 6 and Resident 67) needs were accommodated when their call lights were not in reach. These failures had the potential risk of falls and unmet care needs for Resident 6 and Resident 67. Findings: 1a. A review of Resident 6's admission RECORD, indicated she was admitted to the facility in March of 2022 with diagnoses which included Alzheimer's disease (a progressive disease that affects the parts of the brain that control thought, memory and language) and muscle weakness. A review of Resident 6's care plan initiated 2/23/23, indicated, .risk for falls related to .impaired coordination/poor balance with dx of Alzheimer's disease .Interventions .Be sure resident's call light is within reach . During an observation on 1/23/24, at 10:22 AM, Resident 6 was sitting up on the edge of her bed calling for help. Resident 6's call light was observed on the floor on the opposite side of the bed from where she was sitting. During an observation and interview on 1/23/24, at 10:32 AM, Certified Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to report a change of condition (COC, a change in the residents normal physical, mental, or behavioral state) to the responsible party (RP) and the physician for 1 of 21 sampled residents (Resident 54) when Resident 54 had a weight loss of 17.6 pounds (Lbs) in 3 weeks and his responsible party and physician were not informed of the change. This failure had the potential for a delay in interventions and care for Resident 54 and resulted in the RP not being able to participate in and make decisions about Resident 54's plan of care. Findings: A review of Resident 54's admission RECORD, indicated he was admitted to the facility in October of 2022 with diagnoses which included, dementia (a condition characterized by memory disorders, personality changes and impaired reasoning) and protein calorie malnutrition (a condition that occurs when not enough protein and calories are consumed resulting in muscle loss). A review of Resident 54's clinical document titled, Weights and Vitals Summary, indicated, .01/01/2024 .188.6 Lbs.01/21/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide one of three sampled Residents (Resident 273) a Notice of Medicare Non-Coverage (NOMNC, a form that contains information regarding the end date of Medicare covered services and how to initiate an appeal). This failure had the potential for Resident 273 to be uninformed of her specific rights and protections related to financial liability for potential incurred medical expenses as well as the right to appeal the discharge. Findings: A review of Resident 273's admission RECORD, indicated, she was admitted to the facility in October of 2023 with diagnoses which included nontraumatic intracerebral hemorrhage (bleeding in the brain). A review of Resident 273's clinical document titled, Occupational Therapy OT [occupational therapy] Discharge Summary, indicated .Dates of Service 10/21/23 - 11/23/23 .Destination: Home .Reason: Highest Practical Level Achieved . A review of Resident 273's clinical document titled, Social Service Discharge, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents' (Resident 273) discharge information was documented in the medical record when Resident 273 was discharged home and the facility did not document the date or time of her discharge, where she discharged to, how she was transported, a summary of her stay, or the disposition (a detailed list) of her personal effects and her medications. This failure had the potential risk of Resident 273 receiving inadequate care or services after discharge. Findings: A review of Resident 273's admission RECORD, indicated she was admitted to the facility in October of 2023 with diagnoses which included nontraumatic intracerebral hemorrhage (bleeding in the brain). A review of Resident 273's clinical document titled, Social Service Discharge, dated 11/21/23, indicated, .Planned discharge date [DATE] . During an interview on 1/29/24, at 9:21 AM, the Minimum Data Set (a resident assessment and screening tool) Coordinator (MDSC)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a transfer/discharge notice for one of three closed record review sampled residents (Resident 72), when Resident 72 was transferred from the facility to the hospital on [DATE] and the facility did not provide a transfer/discharge notice to Resident 72's Responsible Party (RP) and the State Long-Term Care Ombudsman (an advocate for residents in long term care facilities). This failure resulted in the State Long-Term Care Ombudsman being unaware of Resident 72's transfer and removed the opportunity for Resident 72's RP and/or the State Long-Term Care Ombudsman to advocate on their behalf. Findings: During a review of Resident 72's admission RECORD, the record indicated that Resident 72 was admitted to the facility in 2023 with diagnoses which included Cirrhosis of the liver (a condition in which the liver is damaged). During a telephone interview on 1/29/24, at 12:09 p.m., with Resident 72's RP 2, Resident 72's RP 2 stated a transfer/discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASARR- a federal requirement to screen all potential nursing home residents for mental illness and intellectual disability, to help ensure that individuals are not inappropriately placed in a nursing home, and to ensure they receive any specialized services that are required) provided accurate information for 3 of 21 sampled residents, (Resident 14, Resident 15, and Resident 23) when Resident 14 and Resident 15's PASARR screenings did not include diagnoses of schizophrenia (a mental disorder that affects a person's ability to think, feel and behave clearly) and Resident 23's PASARR did not reflect diagnoses of bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration) and anxiety disorder These failures had the potential for Resident 14, Resident 15, and Resident 23 to not receive the necessary services to meet their mental and psychosocial (the link between social factors and individual thought and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and/or implement a person-centered care plan for 3 of 21 sampled residents (Resident 10, Resident 44, and Resident 49) when: 1.Resident 10's fall risk care plan intervention of a fall mat at bedside (a specially designed floor mat that is placed on the floor near the bed to protect the elderly from serious physical injury resulting from a fall) was not implemented; and 2. Resident 44 did not have a care plan developed for his fluid restriction (physician ordered limited amount of fluid per day) ; and 3. Resident 49 did not have a care plan developed for the use of a foley catheter (flexible tube that empties urine from the bladder into a collection bag). These failures had the potential to result in a fall with the potential for injury for Resident 10, and the potential for Resident 44 and Resident 49's care needs to not be addressed. Findings: 1. During a concurrent observation and interview on 1/23/24 at 10:47 a.m., in Resident 10's Room, Licensed Nurse (LN) 2 confirmed Resident 10 did not have fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure neurological checks (neuro checks, assessing mental status, pupil response, strength, and sensation) were completed for one of three sampled residents (Resident 30) who had a fall with injury when Resident 30 had a fall with a head laceration. This failure had the potential to result in unrecognized head trauma negatively impacting Resident 30's health and well-being. Findings: A review of Resident 30's admission Record indicated Resident 30 was admitted to the facility with diagnoses which included generalized (all over) muscle weakness and osteoarthritis (a joint disease in which the tissues in the joint break down over time, causing pain and stiffness). A review of Resident 30's clinical document titled, Morse Fall Scale [an assessment used to determine a resident's risk for falls] . dated 11/28/23, indicated a score of 55, with the range as follows, High Risk: 45 and higher . A review of Resident 30's clinical document titled, Morse Fall Scale ., dated 12/29/23, indicated a score of 75, with the range as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure interventions were in place for the prevention of pressure ulcers (PU, areas of damaged skin typically caused by staying in one position for too long) for two of twenty-one sampled residents (Resident 18 and Resident 49) when: 1. Resident 18 was at risk for developing pressure ulcers and her care plan interventions were inadequate to prevent skin breakdown from occurring; and, 2. Resident 49 was at risk for a worsening pressure ulcer and her care plan interventions were inadequate to prevent further skin damage, and did not address Resident 49's refusal to reposition. These failures put Resident 18 and Resident 49 at potential risk of increased pain, infection, and muscle or bone loss. Findings: 1. A review of Resident 18's admission RECORD, indicated she was admitted to the facility in August of 2023 with diagnoses which included, multiple sclerosis (a disease in which the body eats away at the protective covering of nerves) and muscle weakness. A review of Resident 18's care plan revised on 8/25/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement interventions to prevent falls and accidents for 1 of 21 sampled residents (Resident 45) when: 1. Resident 45's bed was not in a low position and Resident 45's call light was not within reach; 2. Resident 45's wheelchair (W/C) seatbelt with an alarm was not secure; and the alarm was not on when Resident 45 was in her W/C; and, 3. Staff were not knowledgeable in how to check the [Brand Name] signaling bracelet (device which alarms if the wearer leaves the building without staff knowledge) for functioning. These failures had the potential to result in Resident 45 sustaining injuries from falls, being unable to call for help, staff being unaware of Resident 45 getting out of her WC, and for Resident 45 to leave the facility without staff knowledge. Findings: 1. A review of Resident 45's admission Record indicated, Resident 45 was admitted to the facility with diagnoses which included dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for 2 of 16 residents (Resident 5 and Resident 15) receiving oxygen therapy when: 1. Resident 15's physician order did not indicate parameters for increasing or decreasing her oxygen flow rate; and, 2. Resident 5 and Resident 15's oxygen concentrator (machine used to deliver oxygen to a person) filters contained dust and debris. Findings: 1. A review of Resident 15's admission RECORD, indicated she was admitted to the facility in the Fall of 2022 with diagnoses which included bronchiectasis (a lung condition that causes persistent cough and excess mucous [a slippery sticky substance] produced by the lungs) and shortness of breath. During an observation on 1/22/24, at 2:20 PM, Resident 15's oxygen was in use at 2 liters per minute (flow rate) via nasal cannula (small flexible tube that contains two open prongs intended to sit just inside the nostrils). A review of Resident 15's Order Summary Report,' indicated, .Oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete annual performance evaluations for 2 of 3 sampled nursing assistants when Certified Nurse Assistant (CNA) 3 and CNA 4 did not have annual performance evaluations completed every 12 months. This failure had the potential for resident needs to go unmet by CNA's whose competence had not been determined through annual performance evaluations. Findings: During a concurrent interview and review of employee files, on 1/29/24, at 7:55 AM, the Director of Staff Development (DSD) confirmed CNA 3's performance evaluation was due in November of 2023 and CNA 4's performance evaluation was due in September of 2023. The DSD confirmed the annual performance evaluations were not completed on an annual basis. The DSD stated performance evaluations were important to determine if staff were competent to provide care to the residents and to recognize any areas of weakness that may need improvement. The DSD further stated resident care could be affected if CNA performance was not evaluated. During an interview on 1/30/24, at 3:43 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one out of ten residents (Resident 30) on anti-psychotic medication had an appropriate diagnosis obtained by a comprehensive assessment for anti-psychotic drug use; and that a gradual dose reduction (GDR) was completed. This failure resulted in Resident 30 receiving an anti-psychotic medication without an appropriate diagnosis and potentially resulted in Resident 30 receiving the medication unnecessarily, placing Resident 30 at risk for adverse effects from the use of an anti-psychotic medication. Findings: a. A review of Resident 30's admission Record indicated Resident 30 was admitted to the facility with a primary diagnosis of dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's daily life and activities), and unspecified psychosis (symptoms include disordered thinking and disconnection from reality, may be caused by mental illnesses or other medical conditions) which was given as a diagnosis 1 year and 4 months after she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the correct portion size for one of five residents (Resident 12) during dinner tray line on 1/23/24, when Resident 12's preference was a small portion size and [NAME] (CK)1 did not follow Resident 12's preference. This failure had the potential to negatively impact Resident 12's health and well-being. Findings: During a review of Resident 12's admission RECORD, the record indicated that Resident 12 was admitted to the facility in 2022 with diagnoses which included body myositis (a condition of the muscles that causes weakness), hypothyroidism (a condition when the small, butterfly-shaped gland located at the base of the neck does not produce enough thyroid hormones), gastroesophageal reflux disease (acid reflux and/or heartburn), diverticulum of esophagus (a pouch that protrudes outward in a weak portion of the throat) and dysphagia (difficulty swallowing). During an observation on 1/23/24, at 5:02 p.m., with CK 1 in the kitchen, CK 1 was observed plating Resident 12's dinner tray using a measured…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facilty failed to implement an antibiotic stewardship program and monitor antibiotic use when 1 of 21 sampled residents (Resident 14) received an antibiotic without an ending date. This failure could contribute to antibiotic resistance for Resident 14. A review of Resident 14's admission Record indicated Resident 14 was admitted to the facility with diagnoses which included diabetes (problems with blood sugar) and adult failure to thrive (when an older adult has a loss of appetite, eats and drinks less than usual, loses weight, and is less active than normal). A review of Resident 14's medical record titled, Order Summary Report, indicated, Doxycycline Hyclate (an antibiotic - used to treat infections) Oral Tablet 100 MG (milligrams - a unit of measure) .Give 1 tablet by mouth one time a day for prophylaxis against chronic UTI (urinary tract infections) .Order Date 11/29/23 .Start Date 11/30/23 .End Date [blank] . During a concurrent interview and record review with the Infection Preventionist (IP), on 1/26/24, at 1:26 PM, the IP reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received vaccine education and residents were offered the Pneumococcal (vaccine to prevent pneumonia) vaccine when: 1. The facility did not have documented evidence of educating one of five sampled residents (Resident 26) on the influenza and Pneumococcal vaccines received; and, 2. The facility did not offer the Pneumococcal vaccine to two of five sampled residents (Resident 30 and Resident 48) when they were eligible to receive the vaccine. These failures resulted in Resident 26 not receiving information on the risk and benefits of the vaccines administered and Resident 30 and 48 being at higher risk for pneumonia from not receiving the pneumococcal vaccine when eligible. Findings: 1. A review of Resident 26's admission Record indicated Resident 26 was admitted to the facility with diagnoses which included obesity and muscle weakness. A review of Resident 26's medical record titled, Update Immunization, dated 9/28/23, indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure one of five sampled residents (resident 30) received education regarding the COVID-19 vaccine when Resident 30's clinical record did not contain documented evidence that Resident 30 was educated regarding the risk and benefits of the COVID-19 vaccine. This failure had the potential to result in Resident 30 being unaware of the risks and benefits to receiving the vaccination and being unable to make an educated decision on whether to receive the vaccine. Findings: A review of Resident 30's admission Record indicated Resident 30 was admitted to the facility with diagnoses which included chronic obstructive pulmonary disease (COPD - a common lung disease causing restricted airflow and breathing problems) and heart disease. A record review of Resident 30's medical record titled, Update Immunization, dated 8/10/22, indicated Resident 30 received the COVID-19 Vaccine. There was no documented evidence Resident 30 was educated on the risk and benefits of the COVID-19 vaccine. During a concurrent interview and record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure equipment utilized by residents received preventative maintenance when 2 of 13 facility owned oxygen concentrators (machine used to deliver oxygen to a person) annual preventative maintenance (PM) checks were not performed, and the concentrators were in use by Resident 5 and Resident 15. This failure had the potential to affect the health and well being of Resident 5 and Resident 15. Findings: 1a. A review of Resident 5's admission RECORD, indicated she was admitted to the facility in March of 2008 with diagnoses which included chronic obstructive pulmonary disease (COPD, long term lung disease that causes shortness of breath and cough). A review of Resident 5's Order Summary Report, indicated, .02 [oxygen] @ 2LPM VIA NC [at 2 liters per minute by nasal cannula], PRN [as needed] . During an observation on [DATE], at 10:11 AM, an oxygen concentrator was observed next to Resident 5's bed with a PM sticker dated 7/2022. 1b. A review of Resident 15's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe environment free of accidents and hazards when: 1 of 16 residents at risk for falls did not have all the required fall prevention interventions in place (Resident 2) This failure had the potential to contribute to an injury related to a fall or elopement while residing at the facility. Findings: Review of Resident 2 ' s clinical record, admission RECORD, indicated Resident 2 ' s diagnoses included benign neoplasm of meninges (non-cancerous brain tumors), muscle weakness, dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and difficulty walking. A review of Resident 2 ' s clinical record, MORSE FALL SCALE, (an assessment tool used to determine a resident ' s risk for falls) dated 12/1/23, 12/5/23, and 12/11/23, indicated Resident 2 had a fall risk score of 75 (score of 45 and higher = high risk for falls). A review of Resident 2 ' s clinical record, [HOSPITAL NAME] ED [EMERGENCY DEPARTMENT] HP, [History and Physical] dated 12/4/23, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement person centered care planned interventions including the use of a seat belt alarm and sensory blanket to prevent accidents for one of three sampled residents (Resident 1). These failures potentially resulted in Resident 1 having three falls including one that required transfer to an acute care hospital for staples (used to close deep cuts in the skin) to her head. Findings: A record review of Resident 1's clinical record indicated a history of Parkinson ' s Disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination) and confusion. During a concurrent observation and interview on 10/3/23, at 12:35 p.m., with Resident 1 and Family Member 1, in the facility dining room, Resident 1 was seated in her wheelchair. There was not a seat belt alarm or sensory lap blanket (a blanket that can have weight, and sensory items to touch) observed to be in place for Resident 1 in her wheelchair. Family Member 1 stated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to consistently implement care planned interventions including the use of a wheelchair seatbelt alarm and a sensory lap blanket (a blanket that can have weight, and sensory items to touch) to prevent falls and injury for one of three sampled residents (Resident 1). These failures potentially allowed for Resident 1 to have three falls including one that required transfer to an acute care hospital for staples (used to close deep cuts in the skin) to her head. Findings: A review of Resident 1's clinical record indicated a history of Parkinson ' s Disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination) and confusion. During a concurrent observation and interview on 10/3/23, at 12:35 p.m., with Resident 1 and Family Member 1, in the facility dining room, Resident 1 was seated in her wheelchair. There was not a seatbelt alarm or sensory lap blanket observed to be in place for Resident 1 in her wheelchair. Family Member 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1), who was assessed at a high risk for falls due to a history of falls, received adequate supervision and assistance to prevent a further fall and a left thigh bone fracture. This failure resulted in Resident 1 to experience pain related to the fall and having a surgical procedure to fix the bone fracture which led to decreased level of functioning. Findings: A review of the admission record, indicated the facility admitted Resident 1 in the spring of 2023 with multiple diagnoses that included muscle weakness, difficulty in walking, and repeated falls. Resident 1's history and physical indicated that prior to the admission, the resident fell and sustained a left arm fracture. A review of Resident 1's Minimal Data Set (MDS, a standardized assessment and care screening tool), dated 7/7/23, indicated the resident had no cognitive impairment. The MDS assessment indicated that Resident 1 required assistance with transferring, ambulation, toileting, and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to provide two of two sampled residents (Resident 1 and 2) with quality care in accordance with professional standards when: 1. Staff did not monitor Resident 1's ostomy (An ostomy is a medical device that provides a means for the collection of waste from the body) output. 2. Staff did not monitor Resident 1's clinical laboratory values (blood tests) while on intravenous fluids (liquids given to replace water, sugar and salt given through the vein.) 3. Staff did not perform dressing changes per policy on Resident 1 and Resident 2's Peripherally Inserted Central Catheters (PICC, a long thin tube which is inserted in the vein in the arm then passes through the larger veins and ends near the heart). 4. Staff did not monitor Resident 2's foley catheter (a tube inserted into the bladder to drain urine) for signs and symptoms of infection or injury. These failures led to hospitalizations for critical laboratory values and signs and symptoms of infection including sepsis (the body's extreme response to an infection. It is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$91,172 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $14,293 — penalty dated 2024-10-15
  • $52,241 — penalty dated 2024-01-30
  • $24,638 — penalty dated 2023-10-03
  • Medicare payment denial — starting 2024-03-01 for 14 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to GOLDEN SNF OPERATIONS — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 3 of 53.4-0.4 vs chain
Quality measures 3 of 52.9+0.1 vs chain
The other 6 homes this chain runs (chain average 2.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CAFIVE OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/01/2023
CH CAFIVE HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST61%since 03/01/2023
BARIAS, KARENIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
EARL, STEVENIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
SPIELMAN, SHIMONIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
YENOWITZ, YITZCHOKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
CAFIVE OPCO MANAGER LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
CAFIVE SNF CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
COUVE HEALTHCARE CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/08/2025
SAN ANDREAS SNF OPERATIONS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
VERITAS HEALTH SOLUTIONS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
KELAITA, DEANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
LICHTENHAN, CYNTHIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
RUHL, GINAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2023
SAN ANDREAS SNF REALTY LLCOrganizationADP OF THE SNFsince 04/08/2025
WITZCORP LLCOrganizationADP OF THE SNFsince 03/01/2023
HERZKA, YISROELIndividualADP OF THE SNFsince 03/01/2023

CMS files one row per role, so the 33 rows in the source record cover these 17 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.7M
Net patient revenuemost recent cost report
-26.6%
Operating marginrevenue minus expenses
$2.1M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 18%Other / private 10%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$494per resident / day
operating cost
$15,016per month
≈ monthly operating cost
$390per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056132. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next