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Southport Center For Nursing & Rehabilitation Llc

930 Mill Hill Terrace, Southport, CT 06890 · For profit - Limited Liability company · 120 certified beds · (203) 259-7894 Medicare & Medicaid certified

Call the home — (203) 259-7894 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2025Resident-funds citations (F0565, F0567, F0568)1 actual-harm citation$13,757 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (27% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567, F0568)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $13,757 in federal fines (most recent 2025-07-31)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2600 Post Rd · (203) 254-3886 · Call to confirm hours
Pharmacy
322 Pequot Ave · (203) 259-7891 · Call to confirm hours
Grocery
329 Pequot Ave # 1346 · (203) 259-1688 · Call to confirm hours
Park
Southport Park, 167 Old Post Rd · (203) 254-2680 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.0%18.0%15.4%better
Long-stay residents who lose too much weight5.5%6.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.6%0.7%0.9%better
Long-stay residents with a urinary tract infection0.5%1.5%2.0%better
Long-stay residents with depressive symptoms75.3%22.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%3.5%3.3%better
Long-stay residents whose ability to walk worsened11.9%16.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.3%17.6%18.9%better
Long-stay residents given the seasonal flu vaccine96.3%93.5%95.3%typical
Long-stay residents with pressure ulcers4.0%4.0%4.7%better
Long-stay residents with worsening bladder/bowel control17.5%24.7%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.7%17.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine60.9%69.7%79.4%worse
Short-stay residents rehospitalized after admission35.8%24.3%22.6%worse
Short-stay residents with an outpatient ER visit12.6%10.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.832.061.67worse
Long-stay outpatient ER visits per 1,000 resident days1.981.461.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.7%U.S. median 10.7%
Went back to hospital
30.4%U.S. median 56.6%
Met the expected recovery
0.09U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 30.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 101% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.4–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge30.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge39.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 4.2–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.381.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.00
RN hours/ resident / day
0.85
LPN hours/ resident / day
2.57
Aide hours/ resident / day
4.43
Total nurse hours/ resident / day
0.59
RN hoursweekends
27.4%
Total nursing turnover
43.3%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 109.2 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.43 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.80 hrs/resident/day on weekends vs 4.68 on weekdays — 19% thinner on weekends. RN hours go from 1.17 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 27% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2025-07-31)
25
at the previous standard inspection (2022-11-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 11 most serious are shown; the remaining 46 are one tap away and print in full.

  • Actual harm · G2025-07-31 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 4 residents (Resident #68 and 76) reviewed for dental services, for Resident #76, the facility failed to act on recommendations, over a period of 17 months, to have a broken tooth extracted, which resulted in a fistula, and for Resident #68, the facility failed to schedule a consultation with an oral surgeon in a timely manner. The findings include: Resident #76 had diagnoses that included a stroke with hemiplegia (paralysis) of the left side. Nurse’s note dated 12/2/22 identified Resident #76 had his/her own teeth. Mouth and oral mucous membranes were moist with no discomfort noted. The care plan dated 12/6/22 identified Resident #76 was at risk for pain related to physical condition. Interventions included encouraging to report pain and provide medical management of underlying causes. The admission MDS dated [DATE] identified Resident #76 had moderately impaired cognition, was independent with eating and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-31 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 3 residents (Resident #10, 76 and 122) the facility failed to notify the physician and/or resident representative when required.For 1 of 5 residents (Resident #10) reviewed for unnecessary medications, the facility failed to notify the physician and resident representative of elevated blood sugars and change in condition. For 1 of 4 residents (Resident #76) reviewed for dental services, the facility failed to notify the physician when a dental provider observed moderate inflammation with a possible abscess of the resident's tooth. For 1 of 3 residents (Resident #122) reviewed for closed record, the facility failed to notify the physician when the resident left the facility AMA. The findings include: 1.The hospital Discharge summary dated [DATE] identified Resident #122 was admitted to the hospital on [DATE] with symptoms of generalized weakness with acute on chronic bilateral knee pain, left greater…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-31 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, manufacturer guidelines and interviews, the facility failed to ensure the level of sanitizing solution in the dishwasher was tested and maintained at an adequate level according to manufacturer guidelines to ensure tableware was sanitized. The findings include: A kitchen service report dated 7/22/25 identified ware washing results for glassware, plates, pots and pans were satisfactory with the sanitizer concentration measured 75 ppm (parts per million) falling within the acceptable range of 50 - 100 ppm.An observation during a test run of the low temperature dishwasher on 7/27/27 at 7:02 AM identified the sanitation strip had a recorded measurement of 0 - 10 ppm.A review of the dishwasher temperature log date 7/1/25 through 7/26/25 identified the wash cycle was recorded at 120. The rinse cycle was recorded at 50.An interview and facility documentation review with the Regional Food Service Director on 7/27/25 at 7:15 AM identified the number recorded under the wash cycle represented the temperature in degrees,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-31 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interview, the facility failed to ensure ongoing tracking and surveillance of antibiotic usage from 1/1/23 to 12/31/24 and failed to ensure staff education on antibiotic stewardship. The findings include: Interview with the Infection Control Nurse (LPN #1) on 7/29/25 at 7:40 AM indicated that she started at the facility in March 2025. LPN #1 identified she was responsible for monitoring and tracking all antibiotic usage and infections based on McGeer's criteria on a daily to weekly basis and consulting with the provider about if the antibiotic was appropriate or not at the time the infection started. LPN #1 indicated when she started working at the facility there were not any monthly surveillance reports of antibiotic use from 1/1/23 through 12/31/24. There were no statistics or monthly infection control meeting minutes to identify that antibiotic usage had been reviewed, reported, or determined to have been appropriately used or not. LPN #1 indicated her position was responsible to educate the residents and staff at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #12 and Resident 105) reviewed for choices, the facility failed to provide soap for personal care per the residents' preferences. The findings include: 1. Resident #12 was admitted to the facility in February 2023 with diagnoses that included paraplegia, morbid obesity, and irritant contact dermatitis due to friction or contact with body fluids. The quarterly MDS dated [DATE] identified Resident #12 had intact cognition, was dependent for bathing, toileting and personal hygiene, and was always incontinent of bowel and bladder.Interview with Resident #12 on 7/27/25 at 8:40 AM identified that the nurse aides use hand soap pink soap and a paper towel (disposable cloth) for bathing, hair washing, and incontinent care. Resident #12 indicated that he/she could no longer use the pink soap provided by the facility because his/her skin became too dry and combing his/her hair hurt following a wash with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 6 residents (Resident #43, 65, 99 and 116) reviewed for abuse, the facility failed to protect Resident #43, 65, 99 and 115 from physical abuse by Resident #123, who had a history of resident-to-resident altercations, and injured Resident #99. The findings include:1a. Resident #65 was admitted to the facility in May 2019 with diagnoses that included dementia without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, schizophrenia, and obesity.The quarterly MDS dated [DATE] identified Resident #65 had intact cognition and required supervision with transfer, and locomotion on/off unit. Additionally, Resident #65 had no physical and verbal behaviors directed toward others. The care plan dated 3/9/23 identified Resident #65 had diagnoses of dementia and was at risk for impaired decision making. Interventions included to administer medications as ordered. Encourage to attend preferred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interviews for 2 of 8 residents (Resident #7 and 79) reviewed for range of motion and/or behaviors, the facility failed to develop and implement a comprehensive care plan for a resident with a contracture and a resident exhibiting disruptive behaviors. The findings include: Resident #7 was admitted to the facility in January 2025 with diagnoses that included dementia, cerebral infarction, and adult failure to thrive. The admission observation dated 1/3/25 identified Resident #7’s hand grasp strength was stronger on one side than the other side due to a right-hand contracture: Resident #7 presented with a contracture of the right hand and wrist joint. The care plan dated 7/15/25 failed to address Resident #7’s right-hand contracture and failed to identify therapeutic and nursing interventions and functional goals/outcomes. The quarterly MDS dated [DATE] identified Resident #7 had severely impaired cognition and had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 4 residents (Resident #7, 10, 17 and 100) the facility failed to provide care according to professional standards.For 1 of 2 residents (Resident #7) reviewed for range of motion, the facility failed to provide treatment and care in accordance with professional standards, for a resident with a contracture.For 1 of 5 residents (Resident #10) reviewed for unnecessary medications, the facility failed to ensure that a resident with a history of hyperglycemia was assessed by a Registered Nurse following an elevated blood sugar.For 1 of 4 residents (Resident 17) reviewed for medication administration, the facility failed to ensure a self-administration assessment was completed for safety prior to leaving medication at the bedside.For 1 of 3 residents (Resident #100) reviewed for non-pressure ulcer, the facility failed to ensure the physician's orders were followed related to applying ace wraps and weekly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 4 residents (Resident #77 and 82) reviewed for pressure ulcers, the facility failed to ensure weekly skin audits were completed and documented per the facility policy, and a specialty air mattress was set to the resident's weight per the physician's order. The findings include: Resident #77 was admitted to the facility in September 2021 with diagnoses that included peripheral vascular disease (PVD), obesity, and type 2 diabetes mellitus (DM). The quarterly MDS dated [DATE] identified Resident #77 had intact cognition, was dependent for toileting hygiene and bathing, required supervision for rolling left to right and sitting to lying, refused toilet transfers. Resident #77 had an indwelling catheter, was frequently incontinent of bowel, was at risk for developing pressure ulcers/injuries, and had one unstageable pressure ulcer. The care plan dated 7/20/25 identified Resident #77 was at risk for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #7) reviewed for range of motion, the facility failed to provide appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion for a resident with a hand contracture. The findings include:Resident #7 was admitted to the facility in January 2025 with diagnoses that included dementia, cerebral infarction, and adult failure to thrive. The admission observation dated 1/3/25 identified Resident #7's hand grasp strength was stronger on one side than the other side due to a right-hand contracture: Resident #7 presented with a contracture of the right hand and wrist joint. The Occupational Therapy Discharge Summary dates of service 1/6/25 through 1/29/25 identified a short-term goal was for Resident #7 to tolerate gentle passive range of motion (PROM) to the right hand to open hand slightly for placing of a hand towel/splint to prevent skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 6 residents (Resident #6 and 125) reviewed for accidents, for Resident #6 the facility failed to provide adequate supervision to a resident who required aspiration precautions and supervision with intake and for Resident #125 the facility failed to provide adequate supervision and care planned interventions for a resident with a known history of substance abuse and a recent drug overdose to prevent a reoccurrence, and for 1 resident (Resident #10) reviewed for tube feeding and aspiration precautions, the facility failed to provide 1:1 feeding assistance and failed to ensure that mechanically altered diet orders were followed. The findings include:1a. Resident #125 was admitted to the facility in March 2024 with diagnoses that included osteomyelitis of vertebra, opioid abuse, anxiety disorder, and dorsalgia. The care plan dated 3/28/24 identified Resident #125 had a history or active diagnoses of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 46 citations
  • Potential for harm · D2025-07-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #77) reviewed for indwelling catheter, the facility failed to ensure care according to professional standards for a resident who refused removal of an indwelling catheter over 5 months, that was ordered to be removed after 7 days. The findings include: Resident #77 was admitted to the facility in September 2021 with diagnoses that included urinary tract infection, chronic kidney disease, and acute candidiasis of the vulva and vagina.The quarterly MDS dated [DATE] identified Resident #77 had intact cognition, required maximal assistance for toileting hygiene, was dependent for bathing, required supervision for toilet transfers. Resident #77 was occasionally incontinent of urine, was frequently incontinent of bowel, was at risk for developing pressure ulcers/injuries, and had no pressure ulcer.The care plan dated 1/5/25 identified Resident #77 refused showers and bedding changes, contributing to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #100) reviewed for non-pressure ulcers, the facility failed to ensure hand hygiene was performed when required during the treatment of wounds. The findings include: Resident #100 was admitted to the facility in April 2023 with diagnoses that included lymphedema and acute kidney injury, and hypertension.The annual MDS dated [DATE] identified Resident #100 had intact cognition, required maximum assistance for dressing, putting on footwear, and personal hygiene. Additionally, Resident #100 has 2 venous or atrial ulcers present.The care plan dated 5/20/25 identified Resident #100 has venous ulcers to his/her bilateral lower extremities. Interventions included providing wound treatments as ordered and wrapping bilateral legs with compression socks.A vascular consult dated 6/17/25 directed compression stockings and a venous ultrasound. The physician identified the resident is wheelchair bound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy, and interview, the facility failed to ensure that a nurse aide was provided at least 12 hours annual in-service education, and competency evaluations were completed at least annually. The findings include: A review of education and in-service documentation for 2023, 2024, and 2025 failed to identify education and competencies had been completed for NA #14, who began employment at the facility on 12/5/22.Interview with LPN #1 on 7/30/25 at 7:15 AM identified she worked in a dual role as the staff development and infection control nurse. LPN #1 identified that the DNS and ADNS provided assistance to help her with staff development as they were able, but education was done as time allowed. LPN #1 identified that other than the actual in-service sign-in-sheets and competency packets, she did not have any tracking mechanisms to determine which staff required updated annual competencies or in services, or if all nurse aides in the facility had completed the required 12 hours of in-service training annually.Interview with the ADNS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure staff followed up with a consulting physician office timely in accordance with hospital discharge directions. The findings include: Resident #1 had a diagnosis of malignant neoplasm of the left breast. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #1 had a Brief Interview of Mental Status (BIMS) score of five (5) indicating severely impaired cognition and required assistance with Activities of Daily Living (ADLs). The Resident Care Plan (RCP) dated 2/26/2025 identified a diagnosis of cancer. Interventions directed to monitor for adverse effects if receiving chemotherapy or radiation. Hospital Discharge summary dated [DATE] directed to contact Resident #1's oncology office two (2) weeks post discharge for Stage 4 left breast cancer. No appointments were listed on the discharge summary. The nursing admission note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from physical mistreatment. The findings include: Resident #1's diagnoses included schizoaffective disorder, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #1 had moderately impaired cognition and was maximal assistance with all ADLs. The Resident Care Plan (RCP) dated 5/31/2024 identified Resident #1 exhibited behaviors as evidenced by being verbally/physically abusive, refusal of care, and aggression related to psychiatric conditions. Interventions directed approach resident in a calm and consistent manner, monitor for changes in mood/behavior and report to the physician, and to provide resident with the opportunity to express feelings through one-to-one and group visits. The facility incident report identified on 7/10/2024 at 6:00 PM identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2023-12-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for fifteen (15) of nineteen (19) residents (Resident #7, #8, #9, #11 , #12. #13,#14, #16, #18, #19, #20, #22, #23, #24 and #25) who have a history of substance abuse disorder and receive methadone treatment, the facility failed to ensure the residents had orders for Narcan (an opiate overdose reversal medication) administration. The findings include: 1. Resident #7 was admitted to the facility with diagnoses that included metabolic encephalopathy and opioid dependence. The care plan dated 9/21/23 identified Resident #7 had a history of substance abuse with interventions that included to offer the option of attending the substance abuse group, interdisciplinary team and provider evaluation of leave of absence request, nursing support as needed and monitor for signs and symptoms of opioid overdose. The quarterly Minimum Data Set (MDS) dated [DATE] identified Resident #7 had moderately impaired cognition and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 6 residents (Resident #3, #7, #8) reviewed for resident to resident altercations, the facility failed to create and implement interventions for residents after resident to resident abuse allegations. The findings include: 1. Resident #3 was admitted to the facility with diagnoses that included dementia with behavioral disturbance and anxiety. The quarterly MDS dated [DATE] identified Resident #3 had severely impaired cognition, had verbal behavioral symptoms directed towards others, and required supervision with set up help on for activities of daily living (ADL's). The care plan dated 8/17/23 identified Resident #3 had behavioral symptoms with interventions included to encourage the resident to seek the assistance of staff when in challenging situations, social service to help deescalate upsurging behavior and to create a behavior modification plan through psychiatric services. Review of the accident and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for four (4) of six (6)residents, (Resident #3, #4, #7, #8), reviewed for resident to resident altercations, the facility failed to document social services visits for residents after resident to resident altercations. The findings include: 1. Resident #3 was admitted to the facility with diagnoses that included dementia with behavioral disturbance and anxiety. The quarterly MDS dated [DATE] identified Resident #3 had severely impaired cognition, had verbal behavioral symptoms directed towards others, and required supervision with set up help on for activities of daily living (ADL's). The care plan dated 8/17/23 identified Resident #3 had behavioral symptoms with interventions that included to encourage the resident to seek the assistance of staff when in challenging situations, social service to help deescalate upsurging behavior and to create a behavior modification plan through psychiatric services. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-16 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy and interview the facility failed to ensure the resident council was provided responses, actions and rationale regarding their concerns. The findings include: Review of the resident council meeting minutes from April 2022 through November 2022 identified repeated concerns related to the food taste/quality, temperature, menus, and variety for 5 consecutive months (April, May, June, July, and August 2022). The October and November 2022 resident council minutes indicated residents expressed housekeeping concerns, and in July, August, and September 2022 the residents voiced missing belongings and laundry concerns. The resident council minutes and facility documentation failed to reflect attempts or steps by the facility staff to address and resolve the resident's concerns related to food taste/quality, temperature, menus, and variety, housekeeping, missing belongings and laundry concerns. During the resident council interview on 11/10/22 at 10:30AM with 12 residents who regularly attend and participate in the monthly resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews the facility failed to ensure resident rooms and other living areas were clean and well maintained and for Resident #67, the facility failed to ensure the wheelchair arm rests were in good repair. The findings include: 1. Observations on 11/8/22 at 11:50 AM through 12:42 PM, and on 11/10/22 at 1:00 PM through 2:05 PM, and on 11/15/22 at 2:34 through 2:51 PM with the Administrator identified the following: a. Damaged, chipped and/or marred bedroom walls on A wing in rooms 102, 103, 106, 109, 110, 111, 112, 113, 114, 117, 118, dining room, nurses station, and the hallway, on B wing in rooms 222, 230, 236, 237, 238, clean utility room, and the hallway, on C wing in rooms 339, 340, 341, 343, 344, 345, 346, 347, 348, 349, 350, 351, 352, 355, 356, 357, the nursing station, and the hallway, on D wing in rooms 401, 405, 407, 408, 410, 411, 412, 414, 415, 416, shower room, and the dining room. b. Damaged, rusty,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-11-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy, and interviews the facility failed to ensure the walk-in refrigerator and freezer were maintained at the proper temperatures. The findings include: 1. Observation with the Director of Dietary on 11/8/22 at 10:20 AM identified some items in the freezer were noted to have chucks of ice oh them and there were chunks of ice on the floor. Three boxes on the bottom shelf had water lines halfway up the boxes. The Director of Dietary indicated that would occur when items defrost and then freeze again. A box was partially torn open and the item inside was covered with ice. The Director of Dietary indicated that item would have to be discarded and indicated he was aware the freezer door did not close properly. The freezer temperature was noted to be negative 4 degrees. Interview with the Director of Dietary on 11/10/22 indicated the freezer door was adjusted and now it is closing until they get the new part. 2a. Observation with the Director of Dietary of the Residents Nourishment refrigerator on Unit A on 11/10/22 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-11-16 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation and interview the facility failed to maintain an adequate pest control program. The findings include: Tour of the facility on 11/8/22 at 11:30 AM - 1:00 PM, and 11/10/22 at 12:55 PM - 2:15 PM identified numerous winged flying black insects were observed. Additionally, on 11/15/22 at 2:34 PM - 2:51 PM with the Administrator and RN #11 identified numerous winged flying black insects were observed. Winged flying black insects were noted in the following areas on bedroom walls, bathrooms, hallways, shower rooms, and the nourishment rooms. A wing in resident rooms, hallway, dining room, and the nourishment room. B wing in resident rooms, hallway, shower room, dining room, and the nourishment room. C wing in resident rooms, hallway, shower room, dining room, and the nourishment room. D wing in resident rooms, hallway, and the nourishment room. Review of the pest control invoice dated 11/2/22 at 7:24 AM identified (this was an add on trouble call ticket to check the B wing for fruit flies). Services was performed and a number of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #66) reviewed for dignity, the facility failed to ensure resident was treated in a dignified manner. The findings include: Resident #66 was admitted to the facility in September 2022 with diagnoses that included pain in the right hip, chest pain, chronic gout, and diabetes. The admission MDS dated [DATE] identified Resident #66 had intact cognition and required total 2-person assistance with transfers, and personal hygiene. Physician's orders dated November 2022 directed to provide 2- person assistance with bed mobility and utilize a hoyer lift for transfers. Interview with Resident #66 on 11/8/22 at 12:27 PM identified that on Sunday 11/6/22, a special day for him/her, during the 3:00 PM - 11:00 PM shift he/she was on the phone having a conversation when a nurse aide told him/her to (get off the phone if he/she wanted to get in bed). The nurse aides name was not provided. Resident #66…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #72 and 81) reviewed for care planning, the facility failed to ensure that the residents were invited to the care plan conference. The findings include: 1. Resident #72 was admitted to the facility in December 2021 with diagnoses that included pneumonia, covid-19, and acute kidney failure. The annual MDS dated [DATE] identified Resident #72 had mildly impaired cognition and required assistance with transfers, dressing, and personal hygiene. The care plan dated 8/24/22 identified to initiate a person-centered care plan that includes objectives to meet the residents medical, nursing, mental, and psychosocial needs. The care plan meeting signature sheet dated 8/24/22 identified although the residents POA attended via phone, the resident did not attend the meeting. A social work progress note, written by SW #1 dated 11/7/22 at 8:48 PM identified a quarterly care plan meeting was held on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #66) reviewed for choices, the facility failed to ensure resident choices were accommodated when the resident requested to go to bed and staff did not assist the resident for 4 hours. The findings include: Resident #66 was admitted to the facility on [DATE] with diagnoses that included pain in the right hip, chest pain, chronic gout, and diabetes. The admission MDS dated [DATE] identified Resident #66 had intact cognition and required total 2-person assistance with transfers, and personal hygiene. Physician's orders dated November 2022 directed to provide 2- person assistance with bed mobility and utilize a hoyer lift for transfers. Interview with Resident #66 on 11/8/22 at 12:27 PM identified approximately 2 weeks ago, after he/she returned to his/her room from smoke break at 4:00 PM, he/she put the call light on and requested to go to bed. Resident #66 identified that a nurse aide told…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy and interviews for 2 residents (Resident #39 and 53) reviewed for personal funds, the facility failed to ensure the residents' had ready access to their personal funds managed by the facility. The findings included: 1. Resident # 39's diagnoses included chronic kidney disease and diabetes. The quarterly MDS 10/10/22 identified Resident #39 had a moderately impaired cognition, utilized a rolling walking. Interview on 11/9/22 at 9:53 AM with Resident #39 identified that he/she had no ability to access his/her funds the facility managed on the weekends. Review of the facility authorization and agreement to handle resident funds, signed by Resident #39 on 10/15/21, identified Resident #39 had a resident fund account managed by the facility with a $60.00 monthly allowance, and that Resident #39 would receive a statement at least quarterly. 2 Resident # 53's diagnoses included diabetes. The annual MDS dated [DATE] identified Resident #53 had intact cognition.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, facility policy and interviews for 1 residents (Resident 53) reviewed for personal funds, the facility failed to ensure the residents' received quarterly statements from their personal funds account managed by the facility. The findings include: Resident # 53's diagnoses included diabetes. The annual MDS dated [DATE] identified Resident #53 had intact cognition. Interview with Resident #53 on 11/8/22 at 11:44 AM identified that the facility has been managing his/her personal funds for the last 3 or 4 months but he/she had never gotten a statement. Review of the facility authorization and agreement to handle resident funds, signed by Resident #53 on 7/13/22, identified that the resident had a resident fund account managed by the facility with a $75.00 monthly allowance and that Resident #53 would receive a statement at least quarterly. Interview with the Administrator on 11/10/22 at 11:37 AM identified the facility only provides statements for resident funds account on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #600) reviewed for abuse, the facility failed to report an allegation of verbal abuse to the state agency in accordance with established timeframes and facility policy. The findings include: Resident #600 was admitted to the facility in April 2022 with diagnoses that included traumatic compartment syndrome of right upper extremity, chronic pain due to trauma, and asthma. The quarterly MDS dated [DATE] identified Resident #600 had intact cognition and required supervision with personal hygiene and eating. A grievance form dated 10/7/22 identified Resident #600 reported that he/she asked NA #6 to warm up his/her food, and NA #6 opened the container before placing it in the microwave. Resident #600 indicated an argument started between him/her and NA #6. Resident #600 reported that NA #6 started yelling at him/her and told him/her to shut up. The grievance form further identified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #600) reviewed for abuse, the facility failed to thoroughly investigate an allegation of verbal abuse. The findings include: Resident #600 was admitted to the facility in April 2022 with diagnoses that included traumatic compartment syndrome of right upper extremity, chronic pain due to trauma, and asthma. The quarterly MDS dated [DATE] identified Resident #600 had intact cognition and required supervision with personal hygiene and eating. A grievance form dated 10/7/22 identified Resident #600 reported that he/she asked NA #6 to warm up his/her food, and NA #6 opened the container before placing it in the microwave. Resident #600 indicated an argument started between him/her and NA #6. Resident #600 reported that NA #6 started yelling at him/her and told him/her to shut up. The grievance form further identified the resolution was NA #6 was removed from the assignment and provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 3 of 4 residents (Resident #39, 72 and 75) reviewed for Preadmission Screening and Resident Review (PASARR), the facility failed to ensure the resident was referred to the appropriate state-designated authority for Level II PASARR evaluation and determination after a newly evident or possible serious mental disorder was identified. The findings include: 1. A PASARR Level 1 screen dated 9/27/21 identified Resident #39 had a diagnosis of mild or situational depression and had no diagnosis of dementia. The Level I outcome was to refer for a Level II onsite. A level II evaluation must be conducted. A PASARR summary of findings dated 9/30/21 identified Resident #39 had a diagnosis of depression and poly substance abuse which requires routine follow up with a mental health professional and a psychiatric medication regimen including Bupropion, Zyprexa, and Trazodone. Effective 9/30/21, Resident #39 was Level II approved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #67) reviewed for accidents, the facility failed to ensure the plan of care was updated after a fall. The findings include: Resident #67 was admitted to the facility with diagnoses that included diabetes and chronic pain. A reportable event form dated 7/31/22 at 9:40 AM identified Resident #67 fell forward while trying to transfer independently and hit his/her face on the overbed table and sustained a fracture of the right mandible. The quarterly MDS dated [DATE] identified Resident #67 had intact cognition and required supervision for dressing, eating, toilet use, personal hygiene, and transfers. Additionally, Resident #67 does not ambulate and uses the wheelchair for locomotion in room and on unit. Resident #67 required supervision (oversight and cueing) for transfers, had 1 fall with injury and 1 fall with major injury of a bone fracture. A reportable event form dated 10/13/22 (not timed)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #67 was admitted to the facility with diagnoses that included diabetes and chronic pain. The quarterly MDS dated [DATE] identified Resident #67 had intact cognition and required supervision for dressing, eating, toilet use, personal hygiene, and transfers. Additionally, Resident #67 does not ambulate and uses the wheelchair for locomotion in room and on unit. Resident #67 required supervision (oversight and cueing) for transfers, had 1 fall with injury and 1 fall with major injury of a bone fracture. The care plan dated 11/8/22 identified a history of falls with interventions that included add dycem on wheelchair, check wheelchair brakes and instruct resident on proper use. Pharmacy medication review. The care plan failed to address the falls on 7/31/22, 10/13/22 and 10/17/22. Reportable event forms dated 7/23/22 at 4:25 AM, 7/31/22 at 9:40 AM and 10/13/22 identified Resident #67 had unwitnessed falls. On 7/23/22 at 4:25 AM and 7/31/22 the resident hit his/her head. Review of the clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #81) who requested to be seen by the eye doctor, the facility failed to ensure the resident was seen by the eye doctor. The findings include: Resident #81 was admitted to the facility on [DATE] with diagnoses that included osteoarthritis, hypertension, and chronic pain. A physician's order dated 11/19/21 directed to have a visual acuity screening every 2 years for appropriate residents. The admission MDS dated [DATE] identified Resident #81 had intact cognition, had adequate vision and could see fine details such as regular print in newspapers or books. Resident #81 did not need corrective lenses. The care plan dated 8/24/22 identified Resident #81 had good vision with no glasses. The nurse's note dated 9/23/22 at 10:55 PM identified Resident #81 had requested to be seen by the eye doctor. The morning nurse to follow up with scheduling. Review of the vision form list dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 of 3 residents, (Resident #65), who was at risk to develop pressure ulcers, the facility failed to ensure the air mattress (weight based air mattress) was set accurately to the residents weight. The findings include: Resident #65 was admitted to the facility in June 2022. Diagnoses included osteoporosis, diabetes and prostate cancer. The care plan provided, dated 6/8/22, identified Resident #65 had actual skin impairment and the potential for skin impairment. Interventions included pressure relieving mattress if appropriate. The quarterly MDS dated [DATE] identified Resident #65 had short and long term memory problems, severely impaired cognition, required total 2-person assistance with bed mobility, transfers, dressing toilet use, was always incontinent of bowel and bladder, was at risk to develop pressure ulcers and weighed 127 lbs. Intermittent observations during the survey on 11/8, 11/9 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility policy and interview for 1 resident (Resident #43) reviewed for a specialized treatment and on a fluid restriction, the facility failed to ensure fluid intake was consistently monitored. The findings include: Resident #43's diagnoses included end stage renal disease, hypertension, heart failure and depression. The care plan dated 9/27/22 identified Resident #43 was at risk for complications related to alteration in renal function resulting from end stage renal disease. Interventions included to maintain fluid restriction as ordered by the physician and monitor intake and output (I & O). The quarterly MDS dated [DATE] identified Resident #43 had severely impaired cognition, required supervision with eating after set up and was receiving dialysis treatments. The physician's order dated 10/31/22 directed dialysis 3 days a week every Tuesday, Thursday and Saturday, and fluid restriction 1000 ml; nursing: 280mls per day; dietary: 720mls per day. Review of the I & O…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record and facility policy for 1 unit, the facility failed to ensure the medication room was locked when unattended. The findings include. Observation on 11/10/22 at 6:00 AM, on C unit, identified LPN #2 was in the hallway by room [ROOM NUMBER] at the medication cart with an ear bud in her right ear. The C unit medication room, approximately 30 - 40 feet away from LPN #2 behind the nurse's station and around the corner was unattended and unlocked with over-the-counter medications on the counter. There were no licensed nurses near the nurse's station or unlocked medication room. Surveyor was unable to see LPN #2 from the medication room door. A resident was across from the nurse's station in the dining room. Interview with LPN #2 on 11/10/22 at 6:24 AM indicated she was passing medications when earlier a nursing assistant had asked for a colostomy bag so she had gone into the medication room and must have forgotten to lock it when she exited. LPN #2 indicated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #39 and 81) reviewed for dental services, the facility failed to ensure a dental referral was made timely when dentures were identified as missing and failed to provide dental services to a resident who had complaints of dental pain. The findings include: 1. Resident #39 had diagnoses that included chronic kidney disease, diabetes and depression. A Consent for Dental Services in a Nursing Home form identified verbal consent by resident was given on 1/19/22 and the form signed on 7/14/22. A clinical notes document dated 1/19/22 identified Resident #39 requested to be seen for loose dentures. Has full upper dentures (FUD), and full lower dentures (FLD) that were about 1 year old and were very loose. A dental note dated 2/18/22 identified resident complaining of sore spot on lower full denture. FLD adjusted, and resident says it feels better. Resident complains that dentures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 of 2 residents (Resident #16) reviewed for hydration, the facility failed to provide fluids/drinks, consistent with the resident requests. The findings include: Resident #16 was admitted to the facility in May 2015. Diagnoses included history of urinary tract infections and urinary retention with the use of an indwelling catheter. The annual MDS dated [DATE] identified Resident #16 had intact cognition, required total assistance with transfers and toilet use, was independent with eating after set up and had an indwelling catheter. The care plan dated 9/14/22 identified Resident #16 was at risk for dehydration due to dementia, history of dysphagia or thickened fluids and dietary restrictions. Interventions included the resident would be monitored for signs and symptoms of dehydration, (thirst), staff would encourage food/fluid intake as applicable, monitor bloodwork, and monitor for changes in output.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-11-16 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #10) reviewed for nutrition, the facility failed to ensure the resident received the diet per physician's order. The findings include: Resident #10 was admitted to the facility with diagnoses that included partial loss of teeth, anxiety, and dysphasia. A speech therapy evaluation and plan of treatment dated 10/18/22 identified swallowing evaluation done after Resident #10 demonstrated poor use of compensatory strategies for safe swallowing with soft diet during quarterly screen. Swallow evaluation is warranted to determine safest strategies and least restrictive diet in order to minimize the risk of aspiration, train and implement compensatory strategies. Treatment for dysphasia oropharyngeal phase. Goal was to have resident and caregiver utilize safe swallowing compensatory strategies in 5 out of 5 opportunities given minimal verbal and visual cueing in order to support safe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-11-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #16) reviewed for indwelling catheters, the facility failed to implement measures, including resident education, to ensure the drainage bag was secured off the floor to maintain infection control, and for 1 resident (Resident #64) reviewed for transmission-based precautions, the facility failed to ensure staff in a covid positive room wore the appropriate PPE. The findings include: 1. Resident #16 was admitted to the facility in May 2015. Diagnoses included history of urinary tract infections and urinary retention with the use of an indwelling catheter. The annual MDS dated [DATE] identified Resident #16 had intact cognition, required total assistance with transfers and toilet use, and had an indwelling catheter. The care plan dated 9/14/22 identified Resident #16 had an indwelling catheter with interventions to monitor intake and output, provide foley care per policy, encourage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-24 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy, and interviews the facility failed to ensure resident rooms and other living areas were well maintained. The findings include: Observations on 9/21/20 at 11:50 AM through 1:00 PM, and on 9/23/20 at 10:00 AM, and on 9/24/20 at 8:23 AM with the Director of Environmental Services identified the following: a. Damaged, chipped and/or marred bedroom walls on A wing in rooms [ROOM NUMBER], on B wing in rooms [ROOM NUMBER], on C wing in room [ROOM NUMBER], 351, and 355 and on D wing in rooms 404, and 407. b. Damaged, rusty, chipped, marred bedroom radiators on A wing in rooms [ROOM NUMBERS], on B wing in rooms [ROOM NUMBER], and on C wing in rooms 350, and 357. c. Damaged, broken and/or missing dresser drawer knobs on A wing in rooms 106, 109, 110, 112, and 113, and on B wing in rooms 221, 222, 224, and 228. d. Damaged and/or broken window blind on A wing in rooms 105, 108, 111, 112, 117, and 118, on B wing in rooms 233, and 237, and on C wing in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 2 of 3 residents (Resident #46 and #73) reviewed for pressure ulcers, the facility failed to ensure nutritional assessments and skin risk assessments were completed according to standards of practice. The findings include: 1. Resident #46's diagnoses included morbid obesity, type II diabetes mellitus and anemia. The annual MDS dated [DATE] identified Resident #46 had intact cognition, required total assistance with bathing, transfers and toilet use, extensive assistance with bed mobility and supervision with eating. Additionally, the MDS identified Resident was 70 inches tall and weighed 298 lbs., was at risk for developing pressure ulcers, had a skin tear and moisture associated skin damage. Physician's order dated 8/26/20 directed to provide a carbohydrate consistent diet and diabetic evening snack, and apply triad hydrophilic wound dress paste topically to groin and buttocks every shift for wound prevention for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 2 of 3 residents (Resident's #24 and 66), reviewed for accidents, the facility failed to implement the necessary interventions to ensure residents were free from smoking materials on their person, and were supervised when smoking. The findings include: 1. Resident #24 was admitted to the facility with diagnoses that included dementia and chronic pain syndrome. The Smoking assessment dated [DATE] identified Resident #24 was forgetful and was taking psychotropic and narcotic medications. The Smoking Safety Screen dated 7/16, 7/23 and 7/30/20, identified Resident #24 agreed with the facility smoking policy and was safe to smoke with supervision. The admission MDS dated [DATE] identified Resident #24 had intact cognition and required limited assistance for bed mobility, transfers, walking in his/her room, walking in the corridor, locomotion of the unit, dressing, toileting and personal hygiene. The Smoking Agreement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-24 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy and interviews, the facility failed to maintain 2 of 4 medication carts in a clean and sanitary manner. The findings include: a. Observation of the medication cart on D wing with LPN #1 on 9/21/20 at 11:10 AM identified an accumulation of loose medication (pills) and/or blister pack back covers in the bottom of the first drawer, and/or stains and spilled liquids on the bottom of second drawer. Interview on 9/21/20 at 11:12 AM with LPN #1 indicated she was not aware of the loose pills and/or blister pack back covers and/or stains and/or spilled liquids at bottom of medication drawers. LPN #1 indicated it is the responsibility of the nurses to keep the medication cart clean. b. Observation of the medication cart on B wing with RN #1 and LPN #2 on 9/21/20 at 12:05 PM identified an accumulation of loose medication (pills) and/or blister pack back covers at the bottom of first drawer and/or stains and spilled liquids at the bottom of second drawer. Interview with LPN #2 on 9/21/20 at 12:06 PM indicated she was not aware the loose pills…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-09-24 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility documentation, facility policy and interview, the facility failed to consistently maintain food temperature logs according to established criteria. The findings include: Review of the facility's food temperature logs for August and September 2020 on 9/21/20 at 10:12 AM failed to reflect consistent monitoring. Food temperatures were not documented during the dinner service on the following dates; 8/8, 8/9, 8/14, 8/15, 8/22, 8/23, 8/28, 8/29, 9/2, 9/4, 9/13 and 9/14/20. Food temperatures were not documented during the breakfast and lunch service on the following dates; 8/23, 9/5 and 9/20/20. Interview with the Food Service Director on 9/21/20 at 10:12 AM identified he would expect the kitchen staff to document all temperatures for hot and potentially hazardous foods ensure food safety and the prevention of food borne illness. Review of the policy for Food Safety identified hot foods or potentially hazardous foods would leave the kitchen or steam table at 140 degrees Fahrenheit or above. The Food Service Director would maintain records of such…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility documentation, facility policy and interviews, the facility failed to ensure foods were prepared under sanitary conditions. The findings include: 1. Observation on 9/21/20 at 10:22 AM during the tour of the kitchen and interview with the Food Service Director identified a large fan covered in a dirt like substance had been blowing directly on clean plates and plate covers that had been removed from the dishwasher. The Food Service Director identified the fan covered in a dirt like substance should not have been blowing on the clean plates and plate covers and kitchen staff was responsible to ensure the fan was clean. Subsequent to surveyor inquiry a staff member from housekeeping cleaned the fan. 2. Intermittent observations on 9/21/20 from 9:45 AM to 10:40 AM, 55 minutes, identified a large metal pan that contained the lunch meal of pasta [NAME] with ham was left opened to air. A rubbish barrel had been placed against the countertop near where the pasta [NAME] was left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-09-24 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of facility policy, and interviews the facility failed to maintain the dumpster and compactor area in a sanitary manner. The findings include: Observation on 9/21/20 at 10:45 AM with the Food Service Director of the outside dumpster area identified the dumpster was uncovered with waste noted on the ground around the receptacle and trash compactor. Items included greater than 10 pairs of gloves, surgical masks, soiled cleansing wipes, old food, plastic utensils and paper cups which were scattered around the dumpster, compactor, parking lot and into the wood line behind the dumpster. Furthermore, a porcelain toilet was observed behind the dumpster. Interview with the Director of Maintenance on 9/21/20 at 10:45 AM identified maintenance staff are responsible to clean around the dumpster and compactor throughout the week and weekends. The Director of Maintenance was unable to identify why the cleaning did not occur. Review of the Rubbish Disposal policy identified food-related garbage and rubbish shall be disposed of in accordance with current state laws…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-09-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #22) reviewed for an allegation of mistreatment, the facility failed to ensure the resident was treated in a dignified manner. The findings include: Resident #22 was admitted to the facility on [DATE] with diagnoses that included chronic viral hepatitis C, type 2 diabetes and hypertension. The admission MDS dated [DATE] identified Resident #22 required extensive assistance with personal care. The care plan dated 3/6/20 identified Resident #22 was alert and oriented, forgetful at times and had a behavior problem of being accusatory towards staff. Interventions included to provide opportunities for positive interaction and attention and to stop and talk while passing by. A Reportable Event Form dated 5/23/20 identified Resident #22 reported a nurse aide (NA #1) slammed his/her right hand in the bedroom door. Resident #22 was transferred to the hospital for further evaluation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-09-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #22) reviewed for mistreatment, the facility failed to ensure an allegation of neglect was reported to the State Agency per established requirements. The findings include: Resident #22 was admitted to the facility on [DATE] with diagnoses that included chronic viral hepatitis C, type 2 diabetes and hypertension. The quarterly MDS dated [DATE] identified Resident #22 had intact cognition and required extensive assistance with bed mobility, transfers, dressing and hygiene, and required total assistance with toilet use. The corresponding care plan identified Resident #22 had a self-care deficit with interventions that included for staff to provide assistance with all ADL's. A Grievance Form dated 6/16/20 identified Resident #22's responsible representative called the facility and informed the ADNS that Resident #22 reported he/she had not been provided care during the weekend of 6/13/20 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-09-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #73) reviewed for wounds, the facility failed to ensure a nutritional assessment was completed when the resident was identified with impaired skin integrity. The findings include: Resident #73 was re-admitted to the facility on [DATE] with diagnoses that included diabetes and multiple sclerosis. The 5-day MDS dated [DATE] identified Resident #73 had intact cognition, required extensive assistance with bed mobility, personal care and total assist with transfers. The MDS further identified Resident #73 had no pressure ulcers and was at risk for the development of pressure ulcers. A Wound Consultation dated 6/2/20 identified a dermatologic rash noted on the coccygeal region that measured 0.6cm x 0.3cm and that the plan of care was discussed with the wound treatment nurse. A Wound Consultation dated 6/9/20 noted the dermatologic rash on the coccyx region was resolved. The care plan dated 6/11/20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-24 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #6) reviewed for Intravenous Therapy (IVT), the facility failed to ensure a documented assessment of the insertion site every shift, and failed to ensure the physician's order included the rate of infusion for a IV medication. Additionally, the facility failed to ensure policies and procedures were updated annually, and that training and competencies were completed annually. The findings include: 1. Resident #6 was admitted to the facility on [DATE] with diagnoses that included acute osteomyelitis of the left ankle, diabetes and peripheral vascular disease. The admission MDS dated [DATE] identified Resident #6 had intact cognition and required extensive assist with personal care. Physician's order dated 9/18/20 directed to administer IV Cefepine (antibiotic medication) 2gm/100ml via IV every 8 hours. The order lacked the infusion rate. Review of Nurse's Notes dated 9/18/20 through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-31 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 5 residents (Resident #3, 8, 21 and 79) reviewed for pre-admission screening and resident review (PASARR), for Residents #3, 8 and 21 the facility failed to notify the State-designated authority when the residents were identified with a new mental health diagnosis and for Resident #79 who had a history of attempted self-harm and physically violent behavior directed as others, the facility failed to incorporate PASARR recommendations that included a crisis/safety plan in the resident's plan of care. The findings include: Resident #79 was admitted to the facility in September 2024 with diagnoses that included schizoaffective disorder and bipolar disorder. The PASARR dated 4/8/25 identified Resident #79 received short term approval without specialized services with an approval period of 120 days. The Connecticut Summary of Findings PASARR dated 4/8/25 identified important symptoms, diagnoses, behaviors, other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2025-07-31 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #55) reviewed for dental, the facility failed to maintain a complete and readily accessible medical record. The findings include: Resident #55 was admitted to the facility on [DATE] with diagnoses that included partial loss of teeth, anxiety, and obesity. The care plan dated 4/20/25 identified Resident #55 should attend appointments without an escort. Interventions included to provide resident education about appointment status.The quarterly MDS dated [DATE] identified Resident #55 had intact cognition and had no mouth or facial pain, discomfort or difficulty with chewing.Interview with Resident #55 on 7/28/25 at 11:00 AM identified that the facility's Consultant Dentist extracted the incorrect tooth earlier this year (resident could not provide exact dates), and he/she had asked the facility's Scheduler to obtain his/her dental records, but there had been no follow-up from the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-11-16 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, facility policy and interviews, the failed to inform residents and resident representatives of suspected or confirmed Covid 19 cases in the facility in a timely manner. The findings included: Review of facility documentation identified the facility experienced Covid 19 outbreaks on 5/18/22, 9/7/22 and 11/8/22. Interview with the IP, (LPN #1) on 11/15/222 at 11:50 AM identified that the Administrator was responsible for notification to residents and resident representatives of any suspected or confirmed Covid 19 outbreaks in the facility. Interview with the Administrator on 11/15/22 at 12:19 PM identified that facility process for notification to residents and resident representatives of any suspected or confirmed Covid 19 outbreaks in the facility was that a call tree was implemented, the residents in house were notified by the facility staff in person, and the facility posted a sign at the entrance door, and a notification was posted on the facility website. The Administrator indicated he was not sure if the call tree was implemented for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-11-16 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #30), who had been transferred to the hospital, the facility failed to notify the Office of the State Long-Term Care Ombudsman of the hospital transfers. The findings include: Resident #30 was admitted to the facility in June 2022 with diagnoses that included diabetes mellitus, Alzheimer's disease, and anemia. Review of the census report identified Resident #30 was transferred to the hospital for evaluation and admitted on [DATE]. A nurse's note dated 8/24/2022 at 12:00 PM identified Resident #30 was readmitted to the facility from the hospital. Review of the census report identified Resident #30 was transferred to the hospital for evaluation on 10/28/22. A nurse's note dated 10/28/22 at 7:18 PM identified subsequent to APRN review of Resident #30's bloodwork, the ARPN ordered the resident to be sent to the hospital for evaluation. Facility documentation identified the resident left the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-11-16 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, facility documentation and interviews for 1 resident (Resident #81) reviewed for resident assessment, the facility failed to ensure the MDS accurately reflected the residents oral status. The findings include: Resident #81 was admitted to the facility in November 2021 with diagnoses that included osteoarthritis, hypertension, and chronic pain. A physician's order dated 11/19/21 directed to have a dental evaluation yearly. The admission MDS dated [DATE] identified Resident # 81 had intact cognition, required total assistance for personal hygiene and the oral status identified the resident had no natural teeth or tooth fragments. The quarterly MDS dated [DATE] did not indicate if there was broken or loosely fitting dentures or mouth or facial pain, discomfort or difficulty chewing. The annual MDS dated [DATE] (6 months after admission) identified Resident #81 did not have any broken or loosely fitting dentures, no natural teeth or tooth fragments, obvious or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$13,757 in federal fines across 1 penalty.

  • $13,757 — penalty dated 2025-07-31

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ESSENTIAL HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.5-0.5 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 4 of 54.0≈ chain avg
Quality measures 3 of 52.2+0.8 vs chain
The other 5 homes this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LANDA, SARIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF6%since 06/13/2025
LANDA, STEVENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF38%since 06/13/2025
SALAMON, MENAJEMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF44%since 06/13/2025
SALAMON, MORDEJAIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF7%since 06/13/2025
MAYER, ABRAHAMIndividualDIRECT OWNERSHIP INTERESTsince 11/01/2022
MAYER, BERRYIndividualDIRECT OWNERSHIP INTERESTsince 11/01/2022
MAYER, MOSHEIndividualDIRECT OWNERSHIP INTERESTsince 11/01/2022
MAYER, YOSSIIndividualDIRECT OWNERSHIP INTERESTsince 11/01/2022
GOLDFARB, GEORGEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2023
RAYFORD, DANITAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/13/2025
BURG & WEINGARTEN, CPA, PCOrganizationADP OF THE SNFsince 11/01/2021
ZELLA HEALTHCARE CONSULTING LLCOrganizationADP OF THE SNFsince 11/01/2021

CMS files one row per role, so the 19 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.3M
Net patient revenuemost recent cost report
-15.0%
Operating marginrevenue minus expenses
$1.7M
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 9%Other / private 3%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$438per resident / day
operating cost
$13,306per month
≈ monthly operating cost
$381per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Connecticut Medicaid page.

Typical monthly cost in Connecticut
$15,208/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$9,118/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 075200. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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