Waterbury Center For Nursing & Rehabilitation LLC

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 74 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 47.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.03 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 120 beds and averages 111.6 residents a day — about 93% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.88 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.86 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.31 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.13 hrs/resident/day on weekends vs 4.19 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 1.02 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

32 citations, most serious first. The 10 most serious are shown; the remaining 22 are one tap away and print in full.

• Potential for harm · Dcited before2025-02-11 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one (1) of three (3) sampled residents (Resident #1) who were reviewed for Methadone (a medication used to treat Opioid Use Disorder) medication management, the facility failed to implement the facility policy when a dose of methadone was dropped and spilled and there was no Methadone available for a scheduled dose. The findings include: Resident #1's diagnoses included opioid dependence (a class of drug used to reduce moderate to severe pain, which are usually safe when taken for a short time and as prescribed by a health care provider, but they can be highly addictive and as a result have often been misused or abused). The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had no memory recall deficits and was alert. The Resident Care Plan dated 11/19/24 identified Resident #1 had a history or active diagnosis of substance abuse as well as Methadone maintenance treatment. Interventions directed…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2024-12-20 · tag F0803 — failed to meet residents' dietary needs — widespread
  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, review of facility documentation, review of facility policy/procedures and interviews, the facility failed to ensure adequate food supply for the posted menu. The findings included: Initial tour of the kitchen on 12/16/24 at 9:48 AM with the Dietary Manager (DM) identified the walk-in fridge contained no liquid eggs, a box of hard-boiled eggs, and 6 individual eggs in a carton. Fresh cabbage was the only fresh vegetable observed in the walk-in fridge. Observation of dry food storage on 12/16/24 at 10:05 AM with the Dietary Manager identified several bare shelves, 1 box of Scooters cereal, 8 cans of jelly, several boxes of thickener, 6 cans of sauerkraut, and condiments were observed stored on the shelves. Interview on 12/16/24 at 10:16 AM with the DM identified that if scrambled eggs are on the menu and they are out, they could substitute hard boiled eggs, and the fresh cabbage was substituted for the coleslaw they had on the dinner menu that day. She further noted that they would be receiving a delivery of food on 12/17/24 and noted it was common for them to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-12-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observations, review of facility policy/procedures and interviews, the facility failed to ensure proper beard coverings were worn in the kitchen. The findings included: Observation of tray line service on 12/18/24 at 11:45 AM identified Dietary Aide #1 plating food with no beard/face covering and a full beard. Interview on 12/18/24 at 11:50 AM with the Dietary Manager identified Dietary Aide #1 should be wearing a beard covering and would tell him at this time to put one on. Review of facility policy titled Beard/Hair Dietary identified staff will be accountable for compliance with this policy and failure to do so will result in disciplinary action. Men with mustaches or beards must fully cover them with a beard net. The beard net must be work in all kitchen premises at all time.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-12-20 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical records, review of facility policy/procedure, review of facility documentation, and interviews during a review of the Infection Control Program, the facility failed to appropriately track and place a resident with a known Multi Drug Resistant Organism (MDRO) and a resident utilizing a feeding tube on Enhanced Barrier Precautions (EBP), and the facility failed to ensure biohazards were stored appropriately. The findings include: 1. Resident #370's diagnoses included gastrostomy, pneumonia, aphasia, nutritional deficiency, and type 2 diabetes mellitus. The Nursing admission assessment dated [DATE] identified Resident #370 was alert, and orientation, memory, and thinking were unable to be assessed. The assessment further identified the resident had a gastrostomy tube and required manual lift assist from stretcher to new surfaces, impairment on both upper and lower extremities. The care plan dated 12/6/24 identified Resident #370 had altered health maintenance, EBP may…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-20 · tag F0694 — isolated
  Provide for the safe, appropriate administration of IV fluids for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical record, review of facility policy and interviews for one sampled resident (Resident #62) reviewed for intravenous therapy, the facility failed to ensure a physician's order was in place directing the flushing of an unused lumen on a peripherally inserted central catheter (PICC) and failed to ensure that medication/solution infusion and administration set was labelled appropriately. The findings include: Resident #62 was admitted to the facility in November of 2024, with diagnoses that included amputation of the left great toe, sepsis, osteomyelitis, type 2 diabetes mellitus. The admission MDS assessment dated [DATE] identified Resident #62 was cognitively intact, independent with personal hygiene, bed mobility, dressing and ambulated 10 feet using a walker. The assessment further identified Resident #62 was receiving intravenous (IV) medications. The physician's order dated 12/10/24 directed Vancomycin (an antibiotic use to treat infections, osteomyelitis) 2 grams…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-20 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and interviews for one sampled resident (Resident #87) reviewed for family notification, the facility failed to notify the correct responsible party when the resident sustained a fall with injury. The findings include: Resident #87 had a diagnosis of Alzheimer's disease. Review of the clinical record identified Resident #87's face sheet noted Person #1 was denoted as conservator of person and estate and Person #2 was noted as the contact person for emergencies. The Social Worker (SW #2) progress note dated 4/8/24 at 10:41 AM identified Person #1 was Resident #87's conservator and Person #2 was very involved and supportive of Resident #87. The annual Minimum Data Set (MDS) assessment dated [DATE] identified Resident #87 had severe cognitive impairment, required extensive assistance with toileting, hygiene, dressing, and required supervision with transfers and ambulation. It further identified the resident had fallen within the past three months but had not…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the clinical record, review of facility documentation, review of facility policy/procedures and interviews for the one sampled resident (Resident #82) reviewed for abuse, the facility failed to ensure the resident was free from abuse. The findings include: Resident #82's diagnoses included dementia, syncope and collapse, falls, and cerebral ischemia. The quarterly MDS assessment dated [DATE] identified Resident #82 had moderately impaired cognition, was independent with eating, oral hygiene, toileting hygiene, and transfers. The care plan dated 9/18/24 identified Resident #82 was at risk for cognitive loss related to dementia with interventions that included: use non-verbal communication techniques, minimize distractions, provide verbal reminders for tasks, and provide cues and supervision for tasks. Resident #94's diagnoses included encephalopathy and Alzheimer's disease. The annual MDS assessment dated [DATE] identified Resident #94 had severely impaired cognition, rarely…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-06-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of staff to resident abuse, the facility failed to ensure Resident #1 was free from verbal abuse during an altercation with a nurse aide. The findings include: Resident #1's diagnoses included chronic kidney disease, heart failure, diabetes mellitus, adjustment disorder with depression and anxiety, unspecified mood disorder, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had intact cognition, required extensive assistance with turning and repositioning when in bed and toileting, and was dependent for transfers getting in and out of the bed and chair. The Resident Care Plan dated 3/20/24 identified Resident #1 required total assistance in all activities of daily living. Interventions directed to provide assist of two (2) staff members for toileting, dressing, and bathing at bed level, assist of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-06-17 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #1) who were reviewed for an allegation of staff to resident abuse, the facility failed to ensure a nurse aide who had witnessed the verbal altercation reported the incident to the licensed nurses at the time of the occurrence. The findings include: Resident #1's diagnoses included chronic kidney disease, heart failure, diabetes mellitus, adjustment disorder with depression and anxiety, unspecified mood disorder, and depression. The quarterly Minimum Data Set assessment dated [DATE] identified Resident #1 had intact cognition, required extensive assistance with turning and repositioning when in bed and toileting, and was dependent for transfers getting in and out of the bed and chair. The Resident Care Plan dated 3/20/24 identified Resident #1 required total assistance in all activities of daily living. Interventions directed to provide assist of two (2) staff members for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-05-16 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for accidents, the facility failed to ensure a physician's order was in place prior to administering a heat therapy treatment. The findings include: Resident #1 had diagnoses that included chronic pain, type 2 diabetes mellitus, and heart failure. The quarterly MDS dated [DATE] identified Resident #1 had intact cognition, was continent of bowel and and dependent with activities of daily living. The care plan dated 9/11/2022 identified Resident #1 at risk for pain in the left hip related to physical condition, morbid obesity with nterventions that directed to administer pain medication as ordered and to evaluate effectiveness, refer to physical and occupational therapy as indicated, and encourage the resident to report pain promptly. A physician's order dated 10/6/2022 directed to apply Biofreeze gel (topical pain relief gel) 5% topically to hips as needed for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ESSENTIAL HEALTHCARE — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 20 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CT