North Dade Nursing And Rehabilitation Center
1255 NE 135th Street, North Miami, FL 33161 · For profit - Individual · 245 certified beds · (305) 891-6850 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Sep 2024
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $128,281 in federal fines (most recent 2024-08-01)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- about 30% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.2% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.7% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.3% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.1% | 4.6% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.6% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 0.9% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.6% | 14.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.1% | 4.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 3.1% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.4% | 8.6% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 6.2% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 35.7% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 3.3% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.66 | 2.13 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.28 | 1.15 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 34% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 6.7–15.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.40 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 245 beds and averages 214.9 residents a day — about 88% occupied, or roughly 30 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.73 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.65 on weekdays — 13% thinner on weekends. RN hours go from 0.80 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 25% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 17 most serious are shown; the remaining 33 are one tap away and print in full.
- Immediate jeopardy · J2024-09-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, the facility failed to protect the resident's right to be free from neglect as evidence by; Resident #1 a vulnerable resident with exit seeking behaviors who voiced intent to leave the facility and refused to sign an Against Medical Advice (AMA) was not adequately supervised and monitored by the facility's staff who did not see the resident exit the facility. Resident #1 was found decomposed in a locked closet 12 days after the facility documented he left the facility AMA. Refer to F607, F689 and F835 The findings include: Observation on 09/04/24 at 9:36 AM with the [NAME] President of Operations and the Regional Director of Operations of the space within which Resident #1 was found revealed the space was located in the rear dining room that is used for activities located in the J Unit, cameras were observed in the dining area. The door to the closet where Resident # 1 was found had a Key Entry Lever Handle Lock; there were several boxes and a working toilet that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-09-05 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to implement their abuse and neglect policy as evidenced by staff failure to provide care and services including adequate supervision for one (Resident number 1) out of three residents sampled during the time of this survey. This deficient practice has the potential to affect all residents residing in the facility. This enabled resident number 1 to go missing from the facility undetected on 8/22/24. The resident was not located until 8:30 AM on 9/02/24 deceased in a locked closet and his body was decomposed. Refer to F600, F689 and F835 The findings included: Record review of the facility's policy titled, Abuse, Neglect, Exploitation and Misappropriation Prevention Program Policy and Procedure revision date was on 10/2022, the policy documented: The facility will provide a safe resident environment and protect all residents from abuse. Therefore, each resident has the right to be free from abuse, neglect, misappropriation of resident property and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, the facility failed to ensure the facility's environment was safe and residents were adequately supervised, as evidenced by one (Resident #1) out of three vulnerable resident sampled with exit seeking behaviors voice his intent to leave the facility refused to sign an Against Medical Advice (AMA). was not adequately supervised and monitored by the facility's staff who did not see the resident exit the facility The facility had an unsecured closet that was being used for storage that Resident #1 entered undetected. Resident #1 decomposed body was found for 12 days after staff reported the resident left the facility AMA. Refer to F600, F607 and F835 The findings include: Observation on 09/04/24 at 9:36 AM with the [NAME] President of Operations and the Regional Director of Operations of the space within which Resident #1 was found revealed the space was located in the rear dining room that is used for activities located in the J Unit, cameras were observed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-09-05 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility's administrative staff failed to ensure staff implemented a safe AMA discharge process by failing to monitor/escort a resident leaving the facility; failed to communicate and ensure efficient preventative measures to prevent the neglect of one resident (Resident number 1) out of three sampled residents who displayed exit seeking behaviors. As evidenced by failure by staff to implement assigned level of supervision for resident number 1 who was at risk for elopement, had exit seeking behaviors, wandered the unit and near exit doors and voiced his intent to leave the facility. These deficient practices enabled Resident number 1 to go missing from the facility undetected on [DATE]. The resident was not located until 8:30 AM on [DATE] deceased and decomposing in a locked closet. Refer to F600, F607 and F689 The findings included: Review of the Job Description for the Nursing Home Administrator documented: The Administrator is responsible for developing, managing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2023-03-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to follow Infection Prevention and Control Policies and Procedure. This affected 1) One (1) out of 41 residents receiving Accuchecks/blood glucose monitoring (Resident #136). The facility failed to appropriately clean and disinfect a blood glucose monitoring device that was being used for multiple residents. The likelihood existed for cross contamination, increased risk for exposure and being infected with a blood borne pathogen through the use of the contaminated blood glucose monitoring device. 2) Three (3) out of 7 residents on Isolation Precautions (Resident #119, Resident#195, Resident #265). Staff were observed entering resident rooms without putting on proper Personal Protective Equipment (PPE). 3) Two (2) out of 33 residents on the [NAME] unit had a blood appearing substance on the floor and on a blanket (Resident #134 and Resident #9). 4) Two (2) out 33 residents on the [NAME] unit were observed with an overflowing biohazard garbage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-09-20 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to permit a resident to return to the facility for one (Resident #2) out of three residents reviewed for admission, transfer and discharge rights. Resident #2 was transferred to the hospital on [DATE], and was not permitted to return to the facility he had lived in since [DATE]. Resident #2 was in the hospital from [DATE] to [DATE]. The resident was ready for discharge from the hospital on [DATE] and was not allowed to return to the facility due to not having a payor source. The deficient practice enabled the facility to initiate a discharge while resident #2 was in the hospital and did not permit the resident to return to his home which created psychosocial harm to resident #2. The findings included: Record review of the facility's policy titled, Transfer and Discharge Requirements (Revised Date 3/2021) received on [DATE] at 9:37 AM documented: Policy-It is the policy of the facility to transfer and discharge the resident according to state and federal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-20 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility's administration failed to implement, provide and ensure an effective and efficient discharge process was in place for one resident (Resident #2) out of three sampled residents who were discharged . Resident #2 was transferred to the hospital on [DATE], and was not permitted to return to the facility he had lived in since [DATE]. Resident #2 was in the hospital from [DATE] to [DATE]. The resident was ready for discharge from the hospital on [DATE] and was not allowed to return to the facility due to not having a payor source. The deficient practice enabled the facility to initiate a discharge while resident #2 was in the hospital and did not permit the resident to return to his home which created psychosocial harm to resident #2. The findings included: Record review of the facility's Administration Policy and Procedure (issued 3/2021) documented the following: It is the policy of the facility to provide appropriate Administration in accordance to State and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-28 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to maintain a safe, clean, sanitary, homelike environment in one (J hallway) out of three nursing stations with trash bins left open and unattended, residents' rooms and floor surfaces were soiled and had foul odors, overflowing trash, visible debris, unflushed toilets, dirty furnishings, soiled torn linen and unrepaired structural damage in multiple resident rooms. There were 210 residents in the facility at the time of the survey The findings included: Observation on 01/25/26 at 6:18 AM, revealed three uncovered trash bins with trash left unattended in the J hallway. (photo evidence) On 01/25/26 at 6:28 AM Staff M, Floor Tech stated, I left the carts in the hallway. The protocol is to take the carts outside to the dumpster one by one to avoid leaving trash in hallway and keep the bins covered for infection control. On 01/25/2026 at 07:58 AM, room [ROOM NUMBER]C was observed to have a brown-colored substance splashed on the wall. The floor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-28 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interviews the facility's Quality Assessment and Assurance (QAA)/QAPI) committee demonstrate effective plan of action were implemented to correct identified quality deficiency in problem areas related to repeated deficient practice for F761-Lable/Store Drugs and Biologicals, F684-Quality of Care, F689-Free of Accident Hazards/Supervision/Devices and F867-QAPI/QAA Improvement Activities. As evidenced by: F761, F684, F689 and F867 were cited during a recertification survey ending 09/04/2024. There were 210 residents residing in the facility at the time of the survey. The findings included: Record review of the facility's survey history revealed, during recertification conducted on September 01, 2024, through September 04, 2024, F761-Lable/Store Drugs and Biologicals, F684-Quality of Care, F689-Free of Accident Hazards/Supervision/Devices and F867-QAPI/QAA Improvement Activities. Review of the facility's policy and procedure titled Quality Assurance & Performance Improvement (QAPI) 06/10/2021 stated Policy: Policy: It is the policy of this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-28 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, the facility failed to secure confidential information for residents on two (East and J) out of three nursing stations as evidenced by: 1) Paperwork with residents/ medical information left visible and unattended at the J nursing station. 2) An unattended computer screen with resident information visible on the East nursing station. There were 210 residents residing in the facility at the time of survey. The findings included: 1) Observation on 01/25/2026 at 6:33 AM, revealed unattended medical information with residents' names at the J nursing station. On 01/25/2026 at 6:45 AM, Staff A, Overnight Supervisor Registered Nurse was apprised of the identified concern and stated, That posting is a privacy violation and will be removed. All information is to be kept private. The findings include: 1) On 01/27/2026 at 09:45 AM a staff member left the computer unattended at the East wing nursing station with a patients' information visible. Interview on 01/27/2026 at 12:32 PM with Staff V, LPN stated I have been a nurse supervisor for one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review facility created an unsafe environment with potential accidents and hazards for one (Resident#94) out of two sampled smoking residents and all residents as evidenced by: 1) The facility's staff failed to provide an apron for Resident#94 while smoking. 2) Facility staff failed to remain vigilant while assigned to monitor to prevent elopement. 3) Facility staff failed to keep one out of six housekeeping carts locked while unattended. This deficient practice increased the risk of accidents and hazards that could have caused serious harm or injuries. There were seven residents listed as smokers on the J Unit and six housekeeping carts. The findings included: 1)Observation on 01/25/26 at 6:00 AM, Staff L, Monitor seated in a chair with head down and eyes closed near double doors at the end of The J hallway. Surveyor greeted Staff L, Monitor twice and staff did not move or respond. Surveyor greeted Staff L, Monitor again and Staff L, Monitor looked up. Interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, records reviewed, and interviews, the facility failed to properly position an indwelling urinary catheter tubing and drainage bags for two (Resident # 7 and Resident # 93) out of three sampled residents with an indwelling urinary catheter. Resident # 7's urinary catheter drainage bag was observed on the floor uncovered and drainage bag was on the floor, Resident #93's indwelling catheter tubing lay over the right-side bedside rail padding above the bladder, which prevented the flow of urine from the bladder and the drainage bag was in a privacy bag that touched the floor. These deficient practices increased the residents' risk for catheter-associated urinary tract infections and other serious medical issues. At the time of this survey, thirteen residents with indwelling urinary catheters resided in the facility.The findings include: Resident #7 Observation on 01/25/2026 at 6:33 AM revealed Resident #7 in bed the indwelling urinary catheter drainage bag was uncovered on the floor, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-28 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations records reviewed and interviews, the facility's staff failed to follow medication administration procedure via Percutaneous Endoscopic Gastrostomy tube (PEG) in accordance with professional standards for one of one resident ( Resident # 93) observed for medication administration via PEG tube; as evidenced by staff did not clean the tip (port) and did not check the PEG tube for placement and patency before medication administration. This deficient practice can lead to severe, life-threatening complications for Resident #93. There were 19 residents with PEG tubes residing in the facility at the time of the survey. The findings included: Observation on 01/25/2026 at 1:29 PM of medication administration performed by Staff F, Licensed Practical Nurse (LPN) for Resident # 93 revealed Staff F, LPN verified the physician's orders in the Electronic Health Records performed hand hygiene using hand sanitizer and prepared two (2) Bromocriptine 2.5 milligrams (ml) tablets, crushed and placed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, records review and interviews, the facility failed to provide adequate respiratory care and services for one (Resident #1) out of two sampled tracheostomy residents as evidenced by an observation of oxygen being delivered at a rate below the prescribed level for Resident #1. There were seven residents with a tracheostomy residing in the facility at the time of survey. The findings include. During a Tracheostomy (trach) care observation on 01/27/26 at 11:14 AM Resident #1's oxygen was in progress at a rate of four Liters per minute (L/min) (photo evidence). Surveyor notified Staff I, Respiratory Therapist (RT) and Staff I, RT revealed the order is for five (5) L/min. Staff I, RT then adjusted the oxygen concentrator to prescribed rate. On 01/27/2026 at 11:57 AM Staff D, Registered Nurse (RN) stated: The order for oxygen is 5 L/min. I do rounds frequently. This morning when I came on shift it was at 5 L/min. On 01/27/2026 at 12:19 PM Staff H, Certified Nursing Assistant (CNA) stated, I never touch residents' oxygen machines, that is not my responsibility. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations records reviewed and interviews the facility failed to ensure drugs and biologicals are securely stored in accordance with professional standards for one (J Wing Cart 2) out of four medication carts reviewed as evidenced by medication cart two on the J wing was noted unlocked and unattended 2) Facility staff left medications unattended at bedside for Resident #50. The findings included: Observation on 01/25/2026 at 6:35 AM, revealed medication inside a transparent cup left unattended on the side table next to Resident # 50. (photo evidence)1) On 01/25/2026 6:38 AM Staff B, Registered Nurse (RN) entered the room and was asked by surveyor if medication can be left at the bedside unattended. Staff B, RN replied, I left the medication to get a gown. Further stated, Medications are stored in the medication cart to protect residents.2) Observation on 01/26/2026 at 9:38 AM, an unlocked, unattended medication cart (photo evidence). On 01/26/2026 at 9:43 AM Staff D, RN exited a room and was asked about the unlocked cart and stated, I left it open because I was helping a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide a safe environment for one (Resident #2) out of three residents sampled as evidenced by observations of an electric water kettle sitting on the bedside table and plugged in the electrical receptacle next to the bed. There were 211 residents present in the facility at the time of the survey. The findings included: Record review of the facility's policy titled Accidents and Incidents (dated 3/2021) documented: Policy-It is the policy of the facility to report Accidents and Incidents in accordance to State and Federal regulations; Procedure: The facility will provide and environment that is free from accident hazards over which the facility has control and provides supervision to each resident to prevent avoidable accidents. This includes: a) Identifying hazards and risks, b) Evaluating and analyzing hazards and risks, c) Implementing interventions to reduce hazards and risks and d) Monitoring for effectiveness and modifying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-30 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide a well-balanced diet to meet special dietary needs for one diabetic (Resident #1) out of three residents sampled. There were 40 diabetic residents out of the 211 residents present in the facility at the time of the survey. The findings included: Record review of the facility's policy titled Nutrition and Hydration (revised 6/2021) documented: Policy-Residents within the facility will maintain adequate parameters of nutritional and hydration status, to the extent possible, to ensure each resident is able to maintain the highest practicable level of well-being; Policy Explanation and Compliance Guidelines: 1) The facility will: a) Provide nutritional and hydration care and services to each resident, consistent with the resident's comprehensive assessment, b) Recognize, evaluate and address the needs of every resident, including but not limited to, the resident at risk or already experiencing impaired nutrition and hydration, c)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · Dcited before2025-06-30 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure that menus were followed for nutritional adequacy to meet special dietary needs for one diabetic (Resident #1) out of three residents sampled. There were 40 diabetic residents out of the 211 residents present in the facility at the time of the survey. The findings included: Observation and interview of Resident #1 on 6/30/25 at 7:43 AM, revealed the resident sitting in a chair in his room and received his breakfast tray. The breakfast tray consisted of: Boiled egg (1), Oatmeal (1 bowl), Toast (2 slices), Regular Sugar (3 packets), Regular grape jelly (1 packet), Coffee (1 cup). The tray did not include a meat, a choice of Vitamin C juice, sugar substitutes and sugar-free jelly. The resident revealed via a Spanish translator that he eats what his roommate tells him to eat on the food tray because he is diabetic. He doesn't use the regular sugar or regular jelly. They don't send him a diabetic sugar or jelly on his food tray.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to demonstrate effective plan of actions were implemented to correctly identify quality deficiencies in the problem area related to repeated deficient practices for F689 Accidents Hazards and F803 Menus Meet Resident Needs and Followed. These deficient practices have the potential to affect 211 residents residing in the facility at the time of the survey. The findings included: Record review of Quality Assurance and Performance Improvement (QAPI) policy and procedure (issue date June 2021). The purpose of the committees is to review and analyze facility related data, evaluate improvement plans effectiveness and direct appropriate actions for the facility response. Systems failures and/or in-depth analysis of processes are addressed through development of a QAPI. QAPI requires a systematic review of data, identification of the root cause(s) of the systems failure and implementation of corrective actions. Review of the facility's survey history revealed, during a recertification survey with exit dated August 1, 2024, F689…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-05 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation record review and interviews the facility failed to ensure residents' medical records are accurate in accordance with accepted professional standards and practices for two (Resident #1 and Resident #3) out of three residents sampled, as evidenced by an Elopement Risk Assessment information for Resident#1 was struck out by the Director of Nursing (DON) when written by the Assistant Director of Nursing (ADON); and a progress note for Resident #1 that indicated Resident #1 left Against Medical Advice (AMA) without staff observation of Resident #1 exiting the facility and an Elopement Care Plan for Resident #3 noted with interventions that included a monthly [wander management system] check inconsistent with an attestation from the facility stating [wander management systems] are not used, These practices has the potential to affect any of the residents residing in the facility. 1) Review of the Demographic Face Sheet for Resident #1 documented the resident was initially admitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-05 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's quality assurance and assessment committee failed to identify quality concerns to implement effective plans of action related to adequate supervision resulting in repeated deficient practice. The facility's history includes deficient practice for failing to supervise residents and was cited for Free of Accident Hazards, Supervision, Devices and Quality Assurance and Assessment (QA&A).during survey with Event ID # 4HN11, exit date 08/02/2024 with noncompliance cited at a scope and severity (S/S) of No actual harm with potential for more than minimal harm that is not immediate jeopardy (D). Additional during survey Event ID # 8CDC11, exit date 06/04/2024 QA&A with noncompliance cited at a S/S of D. During survey Event ID # 4E6811, exit date 09/20/2023 Administration was cited at S/S of Actual harm that is not immediate jeopardy (G). On 8/22/2024, the facility was negligent and failed to provide adequate supervision and effective services to prevent harm resulting in the death of one (Resident #1) out of three sampled residents with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-01 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility's quality assurance and assessment committee (QAA) failed to demonstrate effective plan of actions were implemented to correct identified quality deficiencies in the problem areas related to repeated deficient practices; as evidenced by, review of the facility's history revealed during the survey with exit dated 03/24/2023 the facility was cited for these repeated deficiencies identified during this survey with exit dated 08/01/24 related to: F584 Safe/ Clean/ Comfortable/ Homelike Environment, F641 Accuracy of Assessments, F645 PASRR Screening for Mental Disorder/ Intellectual Disability, F656 Develop/implement comprehensive care plan, F684 Quality of Care, F791 Routine/Emergency Dental Services, F761 Label/Store Drugs & Biologicals and F867 QAPI/QAA Improvement Activities. This pattern of repeated deficient practice has the potential to affect any of the 208 residents residing in the facility at the time of the survey. The findings included: Review of the Quality Assurance and Performance Improvement (QAPI) Committee…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review the facility failed to promote and ensure residents are treated in a dignified manner and treated with respect; for four out of the 36 residents sampled. (Resident #201, Resident #159, Resident #48 and Resident #76). As evidenced by 1) staff observed standing while feeding Resident #201 with breakfast. 2)Resident #201 and 159 did not receive their food tray until half an hour after the other two roommates. 3) Staff referred to the residents that need assistance with eating as feeders and 4) Resident #48 in view of staff and other residents was wearing no pants with genitals exposed and Resident # 76 was wearing no socks or shoes propelling in wheelchair around the facility. There were 208 residents residing in the facility at the time of the survey. The findings included: 1) Observation on 07/29/2024 at 12:26 PM trays arrived for residents that ate in rooms, one nurse and three Certified Nursing Assistants (CNAs) started serving trays immediately. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS) for one resident (Resident #145) out of the 36 sampled residents. There were 56 residents residing in the facility that are smokers. The finding included: Review of Resident # 145's admission records an initial admission date of 11/28/2022. Record review of the Annual Minimum Data Set (MDS) dated [DATE] Sections C-Cognitive Patterns/Brief Interview for Mental Status (BIMS) was 05 out of 15, indicating severe cognitive impact. Section J-Health Conditions item J1300. Current Tobacco Use was checked No. Record review of Care plan dated Date 6/16/2024, Target Completion Date 9/14/2024 revealed that the facility had not done a care plan for the resident. Interview with MDS Coordinator on 07/31/24 at 02:23 PM. she stated: This was coded by my assistance who is no longer working in the facility. If the residents is not coded properly in the MDS it would not create the care plan thus the reason why there is not a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a level 1 Preadmission Screening and Resident Review (PASRR) was completed accurately prior to readmission and failed to revise the screening following admission for one (1) Resident (#107). There were 208 residents residing in the facility at the time of the survey. The findings Included: During observations on 07/29/24 at 08:10 AM Resident #107 was in bed asleep. On 07/30/24 at 08:58 AM Resident # 107 was in bed awake. On 07/31/24 at 09:31 AM resident in bed asleep. Review of the medical records for Resident #107 revealed, the resident was admitted to the facility on [DATE]. Clinical diagnoses included but were not limited to: Major depressive Disorder and Anxiety Disorder and Unspecified psychosis not due to a substance or known physiological condition. Record Review of Resident #107's Level I PASRR (Preadmission Screening and Resident Review) documented Section I: PASRR Screen Decision Making: A: Mental Illness (MI) or suspected MI (check…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to develop a Smoking care plan for Resident # 145 out of one resident reviewed for discharge care plan at the time of the survey. there were 208 residents residing in the facility at the time of survey. The findings included: Record review of admission Record revealed the resident was admitted to the facility on [DATE]. Record review of Medical Diagnosis revealed the resident's diagnosis included, but were not limited to, Anemia, Hypertension, Arthritis, Cataracts, glaucoma, or macular degeneration and insomnia, Record review of Care plan dated Date 6/16/2024, Target Completion Date 9/14/2024 revealed that the facility had not done a care plan for resident Interview with MDS Coordinator on 07/31/24 at 02:23 PM, she reported the Minimum Data Set (MDS) was coded by her assistance who is no longer working in the facility. If the residents is not coded properly in the MDS it would not create the care plan thus the reason why there is no smoker care plan.
- Potential for harm · Dcited before2024-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews facility failed to provide treatment and care for a skin condition for one resident (Resident #8) out of eleven residents sampled as evidenced by Resident # 8's right foot was noted to be dry and scaly while in bed. There were 208 residents residing in the facility at the time of survey. The findings included: On 07/29/24 at 8:50 AM an observation was made of Resident #8 in bed and the right foot exposed from under linens. Resident #8's right foot appeared dry and scaly. Record review of demographic sheet for Resident #8 revealed an admission date of 3/19/2012 and readmission date of 1/1/20222 with diagnosis that included Hemiplegia and Hemiparesis affecting left non-dominant side and Peripheral Vascular Disease. Record review of physician order sheet revealed orders dated 12/27/23 for Weekly Skin Check. Record review of Quarterly Minimum Data Set (MDS) dated [DATE] Section C (cognitive status) revealed a Brief Mental Status Score of 15 out of 15 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the safety of two vulnerable residents (Resident #12 and Resident # 84) out of 40 residents sampled. As evidenced by an open toiletry bag full of shaving razors was observed on Resident #12's overbed table and a shaving razor was observed on Resident # 84's bedside table. Failed to ensure two Soiled Utility/Biohazard rooms, were locked. There were 208 residents residing in the facility at the time of survey. The findings Included: During observation 7/29/24 at 08:15 AM Resident #12 was in bed watching television, an open toiletry bag full of razors was on the overbed table, (Photo available). On 07/30/24 at 07:56 AM Resident #12 was in bed awake he revealed the Director of Nursing (DON) took away his bag of razors from him and it has his money in it, he wants the bag back, when Resident #12 was asked if he is allowed to have a bag of razors with him, the resident refused to answer and reported he wanted to see the DON. Interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review the facility the failed to ensure medications are secured and properly stored on the facility's E wing and medication at bedside for two (Resident #96 and Resident #98) out of eleven sampled residents as evidenced by the E Nursing unit medication cart was observed unlocked and unattended. Observation of a bottle of nasal spray, eye drops, and Ammonium Lactate Lotion at Resident #96's bedside, a bottle of Ammonium Lactate lotion observed on the side table in front of Resident #98. There were 208 residents residing in the facility at the time of survey. On 07/29/24 at 8:57 AM an observation was made of an unlocked medication cart unattended in The E Nursing unit. (photo evidence) On 07/29/24 at 9:02 AM Staff R, Registered Nurse (RN) exited a resident's room and returned to cart. Approached by surveyor. Staff R, RN stated The medication cart should always be locked when unattended for residents' safety, I left it unlocked because I was not a far distance from the cart. On 07/29/24 at 9:04 AM an observation was made of a bottle of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assure that emergency dental services were provided for one (Resident number186) out of one resident who triggered for dental. This practice has the potential to decrease resident's ability to reach their highest potential. The findings included: Record review of the facility's policy titled Dental Services (issued date 3/2021) documented: Policy-It is the policy of the facility to provide Dental Services in accordance to State and Federal regulations; Procedure: 1) The facility will provide from an outside source routine and emergency dental services to meet the needs of each resident and 2) The facility will provide necessary assist the resident by: a) making appointments and b) arranging for transportation to and from the dentist's office. Observation and interview with Resident number 186 on 7/29/24 at 9:55 AM revealed the resident sitting up in bed, watching television with right leg amputee below the knee and missing teeth were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assure that menus are developed and prepared to meet resident choices including their cultural and ethnic needs for one (Resident number 186) out of one resident who triggered for food. The findings included: Observation and interview with Resident number 186 on 7/29/24 at 9:57 AM revealed the resident sitting up in bed, watching television with right leg amputee below the knee and missing teeth were noted. The resident stated, The food is also lousy. They give us a ham and cheese sandwich on Sundays. Who wants to eat a ham and cheese sandwich on a Sunday. Review of the Demographic Face Sheet for Resident number 186 documented the resident was initially admitted on [DATE] with a diagnosis of diabetes mellitus, hypertension, peripheral vascular disease, epilepsy and acquired absence of right leg below knee. Review of the Minimum Data Service (MDS) Quarterly assessment dated [DATE] for Resident number 186 documented the resident's Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-01 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure food was prepared under sanitary conditions as evidenced by failure to maintain equipment in the nourishment pantry in a clean sanitary manner. This was observed in one of three nourishment pantries and has the potential to affect thirty-five out of forty residents who eat orally residing on the J unit in the facility at the time of the survey. The findings include: Record review of the facility's policy titled Safety Awareness (issued date 3/2021) documented: Policy-It is the policy of the facility to provide Safety Awareness in accordance to State and Federal regulations; Procedure: 2) The facility will maintain all essential mechanical, electrical and patient care equipment in safe operating condition. Observation of the J Unit Floor Nourishment Pantry Room on 7/30/24 at 11:31 AM with Staff S, Licensed Practical Nurse (LPN) revealed the following: Microwave used to warm up resident's foods was not clean, had brown, dried substances and contained brown-like rust stains in the microwave. Photographic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-01 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a microwave used for residents was in good repair. The microwave in the Nourishment Pantry Room contained brown-like rust stains. This has the potential to affect thirty-five out of forty residents who eat orally residing on the J unit in the facility at the time of the survey. The findings included: Record review of the facility's policy titled Safety Awareness (issued date 3/2021) documented: Policy-It is the policy of the facility to provide Safety Awareness in accordance to State and Federal regulations; Procedure: 2) The facility will maintain all essential mechanical, electrical and patient care equipment in safe operating condition. Observation of the J Unit Floor Nourishment Pantry Room on 7/30/24 at 11:31 AM with Staff S, Licensed Practical Nurse (LPN) revealed the following: Microwave used to warm up resident's foods was not clean, had brown, dried substances and contained brown-like rust stains in the microwave. Photographic evidence submitted. On 7/30/24 at 11:33 AM, interview with Staff S,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure adequate information was documented in the medical records for one (Resident #2) out of three residents reviewed for admission, transfer and discharge rights. As evidenced by the medical records for Resident #2 was not documented in accordance with accepted professional standards/practices, that require residents' records to be complete, accurate, organized and contain sufficient information. The facility's staff were unable to provide factual information related to Resident # 2's status after leaving the facility to the hospital via emergency services. The findings included: Review of the Demographic Face Sheet for Resident #2 documented Resident #2 was admitted on [DATE] with a diagnosis that include but not limited to diabetes mellitus, bipolar disorder, atherosclerotic heart disease, dementia, cerebral infarction and hypertension. The resident was discharged to the hospital on 8/02/2023. Review of the Minimum Data Set (MDS) admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-04 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility's quality assurance and assessment committee failed to identify quality concerns in order to implement effective plans of action related to maintaining accurate medical records resulting in repeated deficient practice. The facility was cited F842- Resident Records ? Identifiable Information in March 2023; again during this survey. The findings included: Record review of the facility's Quality Assurance Performance Improvement (QAPI) Program Policy and Procedure (issued June 2021) documented the following: Policy-It is the policy of this facility to develop, implement and maintain an effective, comprehensive, data-driven QAPI program that focuses on indicators of the outcomes of care and quality of life. Policy Explanation and Compliance Guidelines: 1) The QAPI program includes the establishment of a Quality Assessment and Assurance (QAA) Committee and a written QAPI Plan; 2) The QAA Committee shall be interdisciplinary and shall: b) Meet at least quarterly and as needed to coordinate and evaluate activities under the QAPI program;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-24 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews and records reviewed the facility failed to provide a safe, clean, comfortable, and homelike environment, as evidenced by strong urine odor noted throughout the facility. 2) unclean, disrepair unkempt environment to include disrepair toilet in Resident # 51) unclean ceiling in resident room (Resident # 91). This deficient practice has the potential to affect all residents residing in the facility at the time of this survey. The findings included: 1) On 3/20/23 at 6:00 AM, upon entrance into the facility and during tour of the facility a strong urine ordor was noted. During the tour on Wing A and Wing B of the facility on 03/20/2023 at 06:00 AM, a strong urine odor. During the observational tour of Wing D and E on 03/20/2023 at 06:15 AM, there was a strong urine odor noted. On 03/20/2023 at 06:37 AM a strong urine odor was noted on Wing G during the observational tour. On 03/21/2023 at 07:30 AM there continued to be a strong urine odor noted on Wing D. On 03/21/2023 at 08:00 AM there was a strong urine odor on Wing G. On 03/23/2023 at 07:44 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-24 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, facility failed to ensure the Preadmission Screening and Resident Review (PASRR) Level I for serious mental illness (SMI) or intellectual disability (ID) was completed at the time of admission for one resident (Resident #40) and failed to request Level II PASRR for eight residents (Resident # 40, Resident #63, Resident # 28, Resident # 34, Resident #146, Resident #118 and Resident #120 and Resident #53) out of twelve residents whose PASRR were reviewed. This deficient practice had the potential to affect 207 residents residing in the facility at the time of the survey. The findings included: 1) Observation of Resident #40 on 03/24/2023 at 11:32 AM; revealed the resident lying on his bed, watching television. No distress or anxiety was noted. Resident stated he was doing well. Review of the clinical records for Resident # 40 revealed the resident was admitted to the facility on [DATE]. Clinical diagnoses include, but not limited to, Essential (Primary)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-24 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility failed to demonstrate effective plan of actions were implemented to correct identified quality deficiencies in the problem area related to repeated deficient practices cited during this survey for: F585-Grievances F623- Notice Requirements Before Transfer/Discharge; F641 Accuracy of Assessments; F645 PASARR Screening; F695 Respiratory/Tracheostomy Care and Suctioning; F761 Label/Store Drugs and Biologicals; F849 Hospice Services. These repeat deficient practices has the potential to affect 207 residents residing in the facility at the time of survey. The finding included: Record review of the facility's survey history revealed, during a recertification conducted on December 6, 2021, through December 9, 2021 the facility was cited F623 Notice Requirement before Transfer/Discharge was cited as the facility failed to provide the Nursing Home Notice of Transfer Discharge to the resident and or representative and the office of the Long-Term Care Ombudsman; F641 Accuracy of Assessments due to failure to accurately code the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide documentation of informing two (2) out of 38 sampled residents about advance directives for Resident #9 and Resident #146. The findings included: 1. During the review of the electronic medical record for Resident #9, it was noted the resident was admitted to the facility on [DATE]. The residents diagnoses included but were not limited to Rheumatoid Arthritis, Essential Hypertension and Alzheimers Disease. The resident was documented as a Do Not Resuscitate (DNR) and was receiving Hospice services. The record was reviewed for the residents or family's receipt of advance directive information. This information was not found. During interview on 3/24/2023 at 1:29PM with the Director of Social Services a request was made for the advance directive information for resident #9. On 03/24/2023 at 3:23 PM, a Durable Power of Attorney form dated 3/17/2017 for fiduciary duties and a Physicians Evaluation of capacity to make health care decisions, signed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to respond to grievances for one (Resident #120) out of one resident reviewed for grievances. The resident's brother established communication with the facility concerning complaints about the brother's care with rehabilitation and was not informed of the results of the grievance. There were 207 residents residing in the facility at the time of the survey. The findings included: Record review of the facility's policy titled, Grievance (written 3/01/2022) documented the following: Intent: It is the policy of the facility to have a grievance process in accordance to State and Federal regulations; Procedure: 1) The facility will have a grievance procedure available to its residents and their families. The grievance procedure must include: a) An explanation of how to pursue redress of a grievance, e) Each nursing home facility shall maintain records of all grievances and a report, subject to agency inspection, of the total number of grievances…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a notice to the Ombudsman concerning a discharge to the hospital for one (Residet #211) out of three residents reviewed for hospitalization. The findings included: Record review of the facility's policy titled, Transfer and Discharge Requirements (written [DATE]) documented the following: Policy: It is the policy of the facility to transfer and discharge the resident according to State and Federal regulations; Procedure: 2) When the facility transfers or discharges a resident, the resident's clinical record will include documentation related to the reason for the discharge or transfer, 4) When a discharge or transfer is initiated by the nursing home, the nursing home administrator employed by the nursing home that is discharging or transferring the resident or an individual employed by the nursing home who is designated by the nursing home administrator to act on behalf of the administration, must sign the notice of discharge or transfer, 11)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a bed hold policy to the resident concerning a discharge to the hospital for three (Resident # 211, Resident #175 and Resident # 62) out of three residents reviewed for hospitalization. The findings included: 1) Record review of the facility's policy titled, Bed Hold Notice Upon Transfer (written 11/2019) documented the following: Policy: At the time of transfer for hospitalization or therapeutic leave, the facility will provide to the resident and/or resident representative written notice which specifies the duration of the bed-hold policy and addresses information explaining the return of the resident to the next available bed; Policy Explanation and Compliance Guidelines: 1) Before a resident is transferred to the hospital or goes on therapeutic leave, the facility will provide to the resident and/or the resident representative written information that specifies: a) The duration of the state bed-hold policy, if any, during which the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to document an accurate Minimum Data Set (MDS) related to oxygen use for one (1) out of 61 residents receiving respiratory treatment (Resident #134). The finding included: Observation on 03/21/2023 at 07:29 AM revealed, Resident #134 in bed asleep, the resident had tube feeding Nepro with Carbohydrates, 45 cc(cubic centimeters) per hour, a water flush 40 cc/hr. The resident was receiving oxygen at 1 1/2 liters per minute via nasal cannula, with a humidifier bottle dated 3/12, the bag on oxygen canister was dated 3/12. Observation of Resident #134 on 03/24/23 at 02:00 PM, revealed the resident was receiving oxygen at 1 1/2 liters via nasal cannula. During the review of Resident #134's clinical records it was noted that the resident had a physician order for oxygen at 2 liters via nasal cannula continuous. Review of Residents #134's care plan indicated the resident is at risk for ineffective breathing pattern related to: Pulmonary Edema and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to implement a written care plan related to skin integrity and dental for one resident (Resident # 91) out of 38 sampled residents. The findings included: 1) Observation and interview of Resident # 91 on 3/21/2023 at 9:16 AM revealed the resident lying in bed, wearing glasses and was missing top and lower teeth. The resident was scratching his arms and abdomen area. He lifted the blanket and showed bumps on his arm and abdomen area. He revealed via a Spanish translator that he had been itching and was not receiving anything for it. He revealed he had not seen the dentist and would like to see one. Review of the Demographic Face Sheet for Resident #91 documented the resident was admitted on [DATE] with a diagnoses to include diabetes mellitus, insomnia, hypertension, Hyperlipidemia and major depressive disorder. Review of the Physician's Order Sheets (POS) for Resident # 91 dated January 2023, February 2023, March 2023 documented no orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide treatment and care related to skin integrity for one resident (Resident # 91) out of one resident reviewed for skin conditions. The findings included: Observation and interview of Resident # 91 on 3/21/2023 at 9:16 AM revealed the resident lying in bed. The resident was scratching his arms and abdomen area. He lifted the blanket and showed bumps on his arm and abdomen area. He revealed via a Spanish translator that he had been itching and was not receiving anything for it. Review of the Demographic Face Sheet for Resident # 91 documented the resident was admitted on [DATE] with a diagnoses to include diabetes mellitus, insomnia, hypertension, hyperlipidemia and major depressive disorder. Review of the Minimum Data Set (MDS) Quarterly Assessment for Resident # 91 dated 1/08/2023 documented the resident's Mental Status (BIMS) Summary Score had a BIMS Summary Score of 07 out of 15 indicating mild cognitive impairment and the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed provide respiratory services to meet professional standards for two residents (Resident #118 and Resident #134) out of the 38 sampled residents. Resident # 118 was receiving oxygen without a physician's order and Resident # 134 oxygen was not being administered at the rate ordered by the physician. The findings included: 1) During observation on 03/20/23 at 07:44 AM Resident #118 was observed in bed asleep with tube feeding in place and infusing. The resident was receiving oxygen at 2 liters per minute via nasal cannula. On 03/20/2023 at 10:19 AM Resident # 118 was observed in room awake and oxygen running at 2 liters per minute via nasal cannula. During an observation on 03/20/23 at 10:21 AM Resident #118 was observed in bed awake. The resident did not respond to questions. On 03/21/2023 at 07:36 AM Resident #118 was observed in bed with 02 running at 2 liters per minute via nasal cannula no distress noted. On 03/22/2023 at 07:39 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-24 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure dental service was provided for one resident (Resident # 91) out of one resident reviewed. This practice has the potential to affect all 207 residents present in the facility at the time of the survey. The findings included: Record review of the facility's policy titled, Dental Services (written 3/2021) documented the following: Policy: It is the policy of the facility to provide Dental Services in accordance to State and Federal regulations; Procedure: 1) The facility will provide from an outside source routine and emergency dental services to meet the needs of each resident; 2) The facility will provide necessary assist the resident by: a) making appointments and b) arranging for transportation to and from the dentist's office. Review of the facility's policy titled, Social Services (written 3/2021) documented the following: Policy: It is the policy of the facility to provide Social Services in accordance to State and Federal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and policy review the facility failed to assure the garbage and refuse area was clean and flattened cardboard boxes were properly disposed and contained on the facility grounds. The findings included: Record review of the Dietary Disposal of Garbage and Rubbish Policy and Procedure (dated 3/01/2021) documented: Policy: It is the policy of the facility to provide care and services related to the disposal of garbage and rubbish in accordance with State Requirements; Procedure: 7) Garbage should not accumulate or be left outside the dumpster. Observation of the outside of the facility near the garbage and refuse area with the Food Service Director (FSD) on 3/20/2023 at 6:28 AM. The area had two garbage bins with one used for garbage and one for recyclables. There were fourteen flattened cardboard boxes leaning against the wall on the ground and not contained in the recycling bin. Photographic evidence submitted. Interview with the FSD on 3/20/2023 at 6:29 AM. She stated, We are not responsible for these boxes on the ground.
- Potential for harm · Dcited before2023-03-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure complete and accurate documentation of resident's Advanced Directives for 1 (Resident #175) out of 38 sampled residents. The findings included: During observation on 03/20/23 at 07:55 AM Resident # 175 was observed in bed. The head of bed the bed was elevated, tube feeding was running at 50 milliliters per hour (ml/hr.), flush at 50 ml. Oxygen (02) was in place and running at 2 Liters per minute (LPM)via nasal cannula. On 03/21/23 at 08:26 AM Resident # 175 was observed in bed, with the head of the bed elevated, the tube feeding was off, and oxygen was running at 2 LPM via nasal cannula. No distress noted. On 03/22/23 at 07:36 AM Resident #175 was observed in bed asleep, the tube feeding was running, and oxygen was in place at 2 LPM via nasal cannula. Review of the medical records for Resident #175 revealed Resident #175 was admitted to the facility on [DATE]. Clinical diagnoses included but not limited to: Osteomyelitis, unspecified. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to maintain communication with hospice to ensure continuation of care for 1 (Resident #153) out of 6 residents on hospice care, as evidenced by no updated hospice communication notes available in Resident #153's medical records. This had the potential to affect the 207 residents residing in the facility at the time of this survey. The Findings Included: During observation on 03/20/2023 at 06:47 AM resident in bed asleep, call light on bed, no distress noted. On 03/21/2023 at 08:25 AM Resident #153 was observed in bed asleep, no distress noted. On 03/22/2023 at 07:30 AM Resident #153 was observed in bed asleep, no distress noted. On 03/22/2023 10:42 AM Resident #153 observed in wheelchair in room, rolling around, no distress noted. On 01/18/2023 at 08:36 AM Resident #153 was observed in bed asleep. Tube feeding running at correct rate, no distress noted. Review of Resident #153's hospice contract documented: 11/14/2014 hospice contract…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$128,281 in federal fines across 3 penalties.
- $119,633 — penalty dated 2024-08-01
- $4,324 — penalty dated 2023-09-20
- $4,324 — penalty dated 2023-09-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to VENTURA SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.8 | -1.8 vs chain |
| Staffing | 3 of 5 | 3.6 | -0.6 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 13 homes this chain runs (chain average 3.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VENTURA OPCO HOLDCO, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/14/2019 |
| AGRP 2011 TRUST | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 10/14/2019 |
| DEBORAH PHILIPSON 2011 FAMILY TRUST | Organization | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 10/14/2019 |
| PHILIPSON FAMILY LIMITED LIABILITY COMPANY, LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 10/14/2019 |
| SCHAFFER, DANIEL | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/14/2019 |
| BENGIO, JACOB | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/14/2019 |
| PARITZKY, JEREMIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/14/2019 |
| WEEKES, ALESIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/02/2025 |
| PHILIPSON, BENT | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 07/10/2025 |
| PHILIPSON, GABRIELLE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 07/10/2025 |
| PHILIPSON, RAQUEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 07/10/2025 |
| RICHARDS MITCHELL & CROSS PA | Organization | ADP OF THE SNF | — | since 10/14/2019 |
| VENTURA SERVICES - FLORIDA, LLC | Organization | ADP OF THE SNF | — | since 10/14/2019 |
| ELIACIN, LUDGER | Individual | ADP OF THE SNF | — | since 07/01/2021 |
CMS files one row per role, so the 21 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $7.2M paid to related parties — landlords or management companies under common ownership — equal to about 30% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106133. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.