Community Convalescent Center
2202 W Oak Ave, Plant City, FL 33563 · Non profit - Corporation · 120 certified beds · (813) 754-3761 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $111,183 in federal fines (most recent 2025-04-16)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.5% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.7% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.3% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.5% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 4.6% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 10.0% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 44.1% | 14.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.1% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 5.3% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.5% | 8.6% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.2% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 94.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.9% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.5% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.04 | 2.13 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.90 | 1.15 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 88 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 47.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 63 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.70 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.6%CMS range 36.8–58.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 7.2–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 47.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 93.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.6%CMS range 4.4–12.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 106.2 residents a day — about 88% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.90 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.87 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.88 hrs/resident/day on weekends vs 2.91 on weekdays — 1% thinner on weekends. RN hours go from 0.46 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
37 citations, most serious first. The 13 most serious are shown; the remaining 24 are one tap away and print in full.
- Immediate jeopardy · J2025-04-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews with the nursing staff, Nursing Home Administrator, the Director of Nursing, the resident's primary care physician, and review of the resident's medical record and facility policies, the facility failed to protect the resident's right to be free from neglect by not ensuring one resident (#2) of three residents dependent upon staff to feed at meal times, was provided supervision and services related to the resident's difficulty swallowing and history of cerebral infarction and dementia. The facility staff failed to ensure the safety of Resident #2; on 3/27/2025 at approximately 5:15 p.m., Resident #2 was provided a covered food tray in the resident's room by facility staff. Resident #2 consumed a portion of her dinner meal unsupervised and without assistance. The facility failed to take action to prevent the resident from choking by not providing supervision during the resident's meal and not checking the resident's plan of care prior to providing the meal to the resident. At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-04-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews with the nursing staff, Nursing Home Administrator, the Director of Nursing, the resident's primary care physician, and review of the resident's medical record and facility policies, the facility failed to implement care plan interventions to provide supervision and assistance during meals for one resident (#2) of three residents dependent upon staff to feed at meal times, related to the resident's difficulty swallowing and history of cerebral infarction and dementia. The facility staff failed to ensure the safety of Resident #2; on 3/27/2025 at approximately 5:15 p.m., Resident #2 was provided a covered food tray in the resident's room by facility staff. Resident #2 consumed a portion of her dinner meal unsupervised and without assistance in accordance with the plan of care. The facility failed to take action to prevent the resident from choking by not providing supervision during the resident's meal and not checking the resident's plan of care prior to providing the meal to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews with the nursing staff, Nursing Home Administrator, the Director of Nursing, the resident's primary care physician, and review of the resident's medical record and facility policies, the facility failed to ensure one resident (#2) of three residents dependent upon staff to feed at meal times, was provided supervision and services related to the resident's difficulty swallowing and history of cerebral infarction and dementia. The facility staff failed to ensure the safety of Resident #2; on 3/27/2025 at approximately 5:15 p.m., Resident #2 was provided a covered food tray in the resident's room by facility staff. Resident #2 consumed a portion of her dinner meal unsupervised and without assistance. The facility failed to take action to prevent the resident from choking by not providing supervision during the resident's meal and not checking the resident's plan of care prior to providing the meal to the resident. At approximately 5:38 p.m., Staff A, Licensed Practical Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-08 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to coordinate an outside medical appointment for one resident (#1) out of three residents reviewed for medical appointments.Findings include: On 04/08/2026 at 10:23 AM, Resident #1 was observed lying down in bed dressed in his nightgown. Resident #1 stated he has vertigo and was supposed to be seen by an Ear Nose and Throat (ENT) Specialist. He stated on the day transportation came to the facility to take him he was not ready because no one at the facility informed him about the appointment. He stated this happened about a month ago. The facility told him they would reschedule his appointment, but it never happened. Review of Resident # 1 admission Record dated 04/08/2026 revealed he was admitted to the facility originally on 10/10/2023 and readmitted on [DATE] with diagnoses to include but not limited to Type 2 Diabetes Mellitus with Diabetic Neuropathy, Unspecified, heart failure, unspecified, chronic kidney disease, stage 3A, Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-27 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review the facility failed to ensure sufficient kitchen staff for four out of eight days reviewed.Findings Included:During an observation on 08/24/2025 at 9:23 a.m., three staff members Staff P, Cook, Staff Q, Certified Nursing Assistant (CNA) and Staff R, Dietary Aide were observed in the kitchen area.Review of the punch detail report for dietary staff for 07/24/2025 thru 08/25/2025 revealed:08/24/2025 one cook and one dietary aide clocked in for the morning shift.08/22/2025 one cook and one dietary aide clocked in for the afternoon shift.08/18/2025 one cook and one dietary aide clocked in for the afternoon shift.08/17/2025 one cook and one dietary aide clocked in for the afternoon shift.Review of Staff Q, CNA and Staff N, CNA punch detail report dated 07/24/2025 thru 08/25/2025 revealed, Staff Q, CNA worked as a dietary aide 4.25 hours and Staff N, CNA worked as a dietary aide 16.00 hours.During an interview on 08/24/2025 at 11:09 a.m. Staff P, Cook, stated I was the only person in the kitchen this morning. This is normal when I work.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review the facility failed to provide a clean and sanitary environment in the kitchen related to undated, unlabeled food items, properly disposing of food items, and following hand hygiene practices for staff. Findings Included: On 8/24/2025 at 9:21 a.m., an initial tour of the facility’s kitchen revealed Staff P, Cook, preparing breakfast plates, and Staff Q, Certified Nursing Assistant (CNA) plating trays. Food trays on a meal cart were observed with Styrofoam containers. A three compartment sink behind the cook side of the meal service line was observed with dirty pots and pans. On the sink was a bag of boiled eggs and bags of pancakes. Clean plate covers next to an open trashcan near the dish washing area. (photographic evidence obtained) On 8/24/25 at 9:24 a.m., an observation of Staff P, [NAME] doing multiple tasks in between plating breakfast without proper glove and hand hygiene being taken was made. On 8/24/25 at 9:25 a.m., an observation of the kitchen’s dishwashing temperature log had multiple dates missing: 8/2/25, 8/9/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-27 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to update the facility-wide assessment to determine emergency plans, staff competencies needed for care of residents with different types of acuities and specific staffing needs for each shift.Findings Included: Review of the facility assessment dated [DATE] revealed there was not a section for emergency plans, staff competencies needed for care of residents with different types of acuities and specific staffing needs for each shift.During an interview on 08/27/2025 at 12:30 p.m., the Staffing Coordinator stated she staffs the facility daily to meet the needs of the residents based off of the daily census. She was unsure what the facility assessment was.During an Interview on 08/27/2025 at 2:06 p.m., the Nursing Home Administrator stated she just updated the facility assessment in July when she first got to the building so she would have a snapshot of the building. The facility assessment asses every aspect of the facility, residents, services, and list…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-27 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to implement an effective Infection Control program related to ensuring meal carts were closed when unattended not offering residents hand hygiene prior to meals on one (100-high) of 4 hallways and two dining rooms observed, failed to remove red-stained towel from under one (#114) of one dialysis resident, failed to ensure sharps container was managed in a manner promoting safety, and failed to ensure one of one laundry room was clean. Findings included: An observation on 8/24/25 at 9:12 A.M. of a meal tray cart on the first floor was opened and contained multiple unused food trays. The food is contained in Styrofoam trays. An additional meal cart was observed at 9:15 A.M. on second floor was opened and contained multiple unused food trays. The food to be served to the residents are contained in foam take out trays. A tour of the Laundry Room on 8/27/25 at 1:00 P.M. revealed a personal cell phone on the table for folding linens. The wall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-27 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to implement its protocol for antibiotic use and failed to monitor actual antibiotic use. On review, the monitoring was not completed for four months. A review of the Antibiotic Stewardship Book on 8/27/25 at 1:40 P.M. revealed the antibiotic surveillance for August 2025 was missing. A review of May, June, and July 2025 revealed the surveillance forms are incomplete. The forms did not have the required information based on policy. The forms contained spaces for required documentation to be completed. The book did not contain mapping of infections throughout the building for months May 2025 through August 2025. An interview with the Director of Nursing (DON) on 8/27/25 at 2:25 P.M. was conducted. She said she is the facility's dedicated Infection Preventionist. She said the Antibiotic Stewardship Policy is reviewed annually. She said she uses McGeer's Criteria form and mapping for surveillance of infections. She could not locate a copy of the form. She said her expectation is that the nurse fills out the top form and she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-27 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide a building in good repair, related to cleanliness, holes in walls, bio growth and unpainted walls in two wings (100 East, 200 East) of the four facility wings toured. Findings included: During a tour of the facility on 08/24/2025 at 9:30 a.m., it was observed, room [ROOM NUMBER] had a hole in the wall, room [ROOM NUMBER] had a peeling ceiling, room [ROOM NUMBER] had a hole in the wall and unpainted wall, room [ROOM NUMBER] had an unpainted wall, room [ROOM NUMBER] had no baseboards and unpainted walls, room [ROOM NUMBER] had a hole in the wall, room [ROOM NUMBER] had a hole in the wall, room [ROOM NUMBER] had an unpainted wall and bio growth on the window sill.During a tour of the facility on 08/27/2025 at 1:23 p.m., it was observed, room [ROOM NUMBER] had a hole in the wall, room [ROOM NUMBER] had a peeling ceiling, room [ROOM NUMBER] had a hole in the wall and unpainted wall, room [ROOM NUMBER] had an unpainted wall, room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-27 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility policy review, the facility failed to provide activities on three out of four days observed.Findings included:On 08/24/2025 at10:30 a.m., and 1:30 p.m., an observation was made revealing no activities were conducted throughout the day as scheduled.On 08/25/2025 at 9:30 a.m.,10:30 a.m., 11:15 a.m., 1:40 p.m. and 3:30 p.m., observations were made revealing no activities were conducted throughout the day as scheduled.Review of an Activity Calendar for the month of August of 2025, revealed on 8/24/2025 activities were scheduled at 10:30 a.m. for Pokeno 2, 1:30p.m. Blackjack, and 3:30 p.m. [Church]. On 8/25/25 activities were scheduled at 9:30 a.m. Room Visits 1,2 10:30 a.m. Movement and Music. 11:15 a.m. Sing a Long. 1:45 p.m. Bingo 1. 3:30 p.m. Movie Monday. On 08/26/2025 at 9:30a.m. Room Visits 1,2 10:30 a.m. Trivia, 1:45 p.m. [Church], 2:30 p.m. Blackjack 2, and 4:00 p.m. Game Time.On 08/27/2025 at 10:41 a.m., an interview was conducted with the Director of Nurses (DON). The DON said activities were not conducted because the Activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-27 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure residents were offered the Influenza vaccine annually and offered the Pneumococcal Vaccine for four (Resident #3, #88, #110, and #119) of five residents sampled. Review of Resident #3, #88, and #119 records showed the resident was not offered the Influenza Vaccine. Review of Resident #110 records showed the resident was offered the Influenza Vaccine and no documentation that indicated the resident received the Influenza Vaccine.Review of Resident #88 and #119 records showed the resident was not offered the Pneumococcal Vaccine. Review of Resident #3 records showed the resident was offered the Pneumococcal Vaccine and no documentation that indicated the resident received the Pneumococcal Vaccine.An interview with the Director of Nursing (DON) on 8/27/2025 at 2:25 P.M. was conducted. She said she is the facility's dedicated Infection Preventionist. She said she is waiting on a new code from Florida Shots. She said she hasn't checked any of the residents' immunization status. She said her expectation is the residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-27 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on record reviews and interviews, the facility failed to ensure residents were offered the COVID Vaccine for three (Resident #3, #88, and #119) of five residents sampled.Review of Resident #3 records showed the resident was not offered the COVID Vaccine. Review of Resident #88 and #119 records showed the resident was offered the COVID Vaccine and no documentation that indicated the resident received the COVID Vaccine.An interview with the Director of Nursing (DON) on 8/27/2025 at 2:25 P.M. was conducted. She said she is the facility's dedicated Infection Preventionist. She said she is waiting on a new code from Florida Shots. She said she hasn't checked any of the residents' immunization status. She said her expectation is the residents are offered Influenza, Pneumonia, and COVID vaccine every 5 years. She said she hasn't educated any residents at the facility, but there should be a form the staff completes when the education is provided.Review of the facilities policy titled, Immunizations - Pneumococcal, Influenza, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · D2025-08-27 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure the grievance process was followed for one resident (#45) and Resident Council members out of three residents reviewed for grievances. Findings included: On 8/27/25 at 1:13 p.m., an interview with Resident #45 revealed that the resident has been missing three pairs of cargo pants, has had a second pair of pants discolored/damaged from laundry, and complains that staff is not taking his soiled linens daily to be washed. Resident #45 expressed that the facility has yet to replace the damaged and lost items despite advising Resident #45 that they will be replaced and creating a grievance for each occasion. A review of Resident #45's admission record revealed an original admission date of 2/15/2024, and a re-admission date of 8/14/2025 with diagnosis to include type 2 diabetes, and chronic kidney disease. Review of the facility's Grievance Log dated from August 2024-August 2025 showed two documented grievances for Resident #45 in regard to laundry. A review of Resident #45's Grievance/Concern Report dated 11/23/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to complete a Level II Pre-admission Screening and Resident Review (PASRR) for one resident (#3) and failed to ensure the accuracy of a Level I PASRR for one resident (#4) out of thirty-five initial pool residents. On 8/24/25 at 12:25 p.m. Resident #3 was observed lying in bed, with eyes closed and rhythmically breathing. Review of Resident #3’s admission Record showed the resident had been admitted on [DATE]. The record included diagnoses not limited to unspecified bipolar disorder, unspecified insomnia, and unspecified depression. Review of Resident #3’s PASRR dated 7/11/25 revealed it was completed at this facility and showed the resident had diagnoses of bipolar disorder, depressive disorder, and Post-Traumatic Stress Disorder (PTSD). The screening showed the resident was exhibiting signs and symptoms (s/s) of depression as spouse recently passed. The decision-making portion of the PASRR did not reveal the resident had any disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to provide nail care for two residents (#97 and #45) out of five residents sampled for activities of daily living.Findings included: 1. On 8/24/25 at 12:35 p.m. Resident #97 was observed lying in bed. The resident was very pleasant and answered questions appropriately. The observation revealed the resident’s fingernails on both hands extended approximately 1/3 to ½ inch past the fingertips and were discolored. The resident reported not wanting long fingernails and staff had not offered to cut them. Resident #97 said it had been at least one month since the fingernails had been clipped. On 8/26/25 at 12:03 p.m. Resident #97 was observed with fingernails 1/3 to ½ inch past the tips of the fingers. The fingernails were discolored with a dark substance. The resident stated staff had not offered to cut them and yes, the resident would allow them to do so. On 8/27/25 at 9:09 a.m. Resident #97’s fingernails continued to be long and discolored.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to provide assistance out of the bed for one dependent resident (#127) out of four residents sampled.On 08/24/2025 at 10:00 a.m., Resident #127 was observed lying down in bed with her call light within reach. She said staff will not assist her on the toilet whenever she asked them.On 08/24/2025 at 1:00 p.m., and on 08/24/2025 at 11:00 a.m., Resident #127 was observed lying down in bed. She said she has not been able to go to activities because staff will not get her up.Review of Resident #127's admission Record revealed Resident #127 was admitted to the facility on [DATE] with diagnoses to include but not limited to muscle wasting and atrophy, not elsewhere classified, multiple sites, unspecified fracture of right femur, sequela, type 2 diabetes mellitus with unspecified complications.Review of Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicated intact cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to assess and obtain podiatry services for one (#114) of one resident sampled for foot care and podiatry needs. Findings included: On 8/26/25 at 12:21 p.m., Resident #114 was observed lying in bed. The resident reported wanting to keep fingernails long however needs a podiatrist to cut toenails.On 8/26/25 at 12:35 p.m. an observation was conducted with Staff K, Licensed Practical Nurse (LPN) of Resident #114s toenails on both feet. The toenails were malformed lifting up from nailbed, thickened grayish brown in color, and extending past the tip of toes.An interview was conducted on 8/26/25 at 12:38 p.m. with Staff K. The staff member placed the resident's name in the Social Service folder and stated the resident was on the list for Social Worker to put on the podiatry list. Staff K stated the aides see resident daily and the issue with Resident #114s toenails was not brought to the staff members attention.Review of Resident #114s admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to initiate care plan interventions related to the placement and functioning of an electronic wander device for one (#97) of one resident sampled and to ensure staff followed protocol when a door alarm system alerted of an issue. Findings included: On 8/24/25 at 12:35 p.m. Resident #97 was observed in a room near the end of the 100 high hallway. The resident was very pleasant and able to answer questions appropriately. On 8/24/25 at 1:55 p.m. an alarm for the exterior double doors at the end of the 100 high hall was beeping. Staff N, Certified Nursing Assistant (CNA) was observed passing ice to two residents on the hallway, then the staff member went to the end of the hallway and shut off the alarm (keypad). The staff member did not look outside of the door. On 8/25/25 at 11:34 a.m. the alarm for the exterior double doors at the end of the 100-high hall was alarming. Resident #97 was observed lying in bed. On 8/26/25 at 12:01 p.m. Staff K,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to maintain acceptable parameters of nutritional status, such as body weight for two (Resident #3 and #28) of three residents sampled. Review of Resident #28s admission Record revealed the resident was admitted on [DATE] and included diagnoses not limited to Muscle Wasting and Atrophy not elsewhere classified multiple sites, Iron Deficiency Anemia, Oropharyngeal Phase Dysphagia, Type 2 Diabetes Mellitus, and Depression. Review of Resident #28s weight summary showed on 4/3/25 the resident weighed 233.6# via mechanical lift, on 5/14/25 the resident weighed 224# via mechanical lift, a weight loss of 9.6#s and weight loss of 4.11%, and on 8/12/25 the resident weighed 198.2# via mechanical lift, a total weight loss of 35.4# and a total weight loss of 15.15% since admission. Review of Resident #28s Weight Change Note created on 8/18/25 by the Dietitian showed the resident triggered for significant weight loss. “Weight loss not new. Weight loss related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews the facility failed to ensure the intravenous catheter dressing for one (#97) of one resident sampled for catheter dressing was changed per professional standards and per facility expectation. Findings included:On 8/24/25 at 12:40 p.m. Resident #97 was observed lying in bed. The observation showed the resident had a single lumen peripherally inserted central catheter (PICC) inserted into the right upper arm. The area under the clear inclusive dressing showed a dark dry-looking substance and a red wet-looking substance. The dressing was dated 8/19. On 8/27/25 at 9:09 a.m. Resident #97s PICC line dressing was observed, the dressing continued to be soiled and dated 8/19. Review of Resident #97s physician orders, active as of 8/27/25 at 3:24 p.m. showed orders dated 8/15/25 instructing to Change Intravenous (IV) dressing every 7 days as well as as needed (PRN) for soiling and /or dislodgement as needed and Change IV dressing every 7 days as well as PRN for soiling and/or dislodgement every evening shift every 7 day(s). Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and interviews the facility failed to post the Daily Nursing Staffing form appropriately.Findings Included: During an observation on 08/24/2025 at 9:00 a.m., the Daily Nursing Staffing form was located on the wall near the reception area. The date on the form was 08/21/2025. (Photographic Evidence Obtained)During multiple observations from 08/24/2025 thru 08/27/2025 revealed the Daily Nursing Staffing form was not posted on the 2nd floor. During an interview on 08/27/2025 at 12:30 p.m., Staffing Coordinator stated the daily nursing staffing form is only posted at the entrance. The supervisor is responsible for updating and posting the form on the weekends.During an Interview on 08/27/2025 at 2:06 p.m., the Nursing Home Administrator (NHA) stated the daily nursing staffing form is only posted up front. Nurse management or staffing is responsible for posting the form. The nursing staffing form should be posted each day. The facility did not have a policy related to this cite.
- Potential for harm · D2025-08-27 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure the medication error rate was less that 5.00%. Thirty medication administration opportunities were observed and two errors were identified for one (#17) of five residents observed. These errors constituted a 6.67% medication error rate.Findings included: On 8/26/25 at 9:13 a.m., an observation of medication administration with Staff Member I, Licensed Practical Nurse (LPN), was conducted with Resident #17. The staff member dispensed the following medications:- Amolodipine 5 milligram (mg) oral tablet- Buspirone 5 mg oral tablet- Famotidine 10 mg over the counter (otc) tablet - 2 tablets- Ferrous sulfate 325 mg otc tablet- Polyethylene glycol 3350 1 capful powder- Potassium chloride Extended Release (ER) 20 milliequivalents (meq)- Senna 8.6 mg otc tablet- Sodium Chloride 1 gm, 15.4 grain otc tabletThe staff member reported having to see about changing the resident's lactobacillus tablet to the house probiotic and change the docusate from capsule to tablet. The staff member confirmed dispensing 9…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and policy review, the facility failed to maintain a clean and sanitary kitchen as evidenced by dust attached to the wall above the coffee pot and plate covers, the outside of the oven appeared to have dried grease collected on it, and inside the one of one ice machine contained black biogrowth. Findings included: An observation conducted on 2/5/24 at 9:00 a.m. of the ice machine located in the kitchen revealed a black wet-looking substance inside the bin, above fresh ice, and around the chute. The observation showed staff continuing to plate breakfast meals. The observation of the outside of the oven showed the front of the doors appeared to have dried grease spills and the shelf above the stove was dusty. At the time of the observation, Staff F, Food Service Manager (FSM) stated the oven has been broken since Thursday, was fixed over the weekend, and the oven was normally cleaned over the weekend. An observation of the wall above the staff sink, coffee machine and above a stack of plate covers showed dark-colored dust and a splattering of a brown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-06 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide care and services related to wound care including following standard infection control practices for 4 (#5, #6, #7, #24) of 4 sampled residents. Findings included: 1. Resident #5 was admitted on [DATE]. Review of the admission record showed diagnoses included but were not limited to fracture of second thoracic vertebrae, protein-calorie malnutrition, muscle wasting, morbid obesity, dementia, peripheral vascular disease, muscle weakness, heart failure and Chronic Obstructive Pulmonary Disease. Review of the Minimum Data Set (MDS) dated [DATE] showed in section C, Brief Interview for Mental Status (BIMS) score of 11 (moderately impaired). Section GG, Functional Abilities and Goals showed she was dependent for toileting. Section M, Skin Conditions showed she was at risk for developing pressure ulcers / injuries. Review of the Physician Order Recap report, Treatment Administration Record (TAR) for January and February showed: -Cleanse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to arrange and provide transportation to medical appointments for 2 out of 4 sampled residents (#11 and #14). Findings included: 1. Resident #11 was admitted on [DATE] and readmitted on [DATE]. Review of the admission record showed diagnoses included but not limited to difficulty walking, muscle wasting, convulsions, chronic pain syndrome. Review of the progress notes showed on 01/15/2024 the Advanced Registered Nurse Practitioner (ARNP) documented, pt reports still has not gotten her scheduled to see spinal specialist following MRI results. Will speak to DON to see if this can get expedited as pt would like to see spine specialist before she moves to an [name of assisted living facility]. During an interview on 02/06/2024 at 1:45 p.m. the Director of Nursing (DON) reviewed ARNP note. She stated, I will look into it and get back with you. During an interview on 02/06/2024 at 3:05 p.m. Resident #11 stated, I still had not gone to the spinal doctor. I hope…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure the medical record of two (#1 and #10) of 4 residents was complete and contained accurately documented incidents requiring a transfer to an higher level of care. Findings included: 1. Review of Resident #1's admission Record showed the resident was originally admitted on [DATE] and later re-admitted on [DATE]. The admission Record revealed the resident's diagnoses included fibromyalgia, unspecified quadriplegia, and mild dementia in other diseases classified elsewhere without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Review of a Situation, Background, Appearance, and Review and Notify (SBAR) communication form dated 9/13/23 showed Resident #1 had a change in skin color or condition. The evaluation revealed there was no changes observed in the resident's mental status or functional status and the behavioral, respiratory, cardiovascular, abdominal/gastrointestinal, genitourinary/urine, pain, and neurological…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and policy review the facility failed to ensure food items in the walk-in refrigerator were labeled, dated, and discarded when expired. The failed practice had the potential to effect 108 of 110 residents who received food from the facility's kitchen. Findings included: An observation on 07/16/23 at 9:10 a.m., revealed the walk-in refrigerator that contained items that were not labeled or dated. Photographic evidence was obtained. The items included: -Two (2) quart container of barbeque chicken -Two (2) quart container of mushroom soup -Two (2) quart container of corn -Two (2) quart container of mashed potatoes -Four (4) quart container of sausage rice -A Styrofoam container of three (3) sandwiches Continued observation, on 07/16/23 at 9:15 a.m., revealed the walk-in refrigerator contained items that were expired. Photographic evidence was obtained. The items included: -Two (2) quart container of pears with expiration date 07/09/23 -Two (2) quart container of cream of broccoli soup with expiration date 07/11/23 -Two (2) quart container of tuna salad…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interview, the facility failed to ensure resident dignity for residents who require assistance while eating their meals for two (Residents #45 and #307)) of 48 sampled residents. Findings included: Observations on 07/16/23 at 9:25 AM revealed Resident #45 was sitting up in his bed with his morning meal in front of him on his over-bed table. Continued observations at this time revealed a staff person was assisting the resident by placing the food on his fork, placing the fork in the resident's hand, and encouraging the resident to place the fork in his mouth. The staff was noted to stand over the resident while she assisted the resident to complete the entire meal. An interview on 07/16/23 at 9:38 AM with Staff A, Certified Nursing Assistant (CNA) revealed Resident #45 could feed himself but needed assistance and cueing. She reported the process when feeding, cueing or assisting residents was to get the resident tray, set it up, ask them what they want, and stand next to the bed and assist. She reported this was the same process with anyone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-19 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of the facility's policy titled Pre-admission Screening and Resident Review (PASARR), the facility failed to complete the Preadmission Screening and Resident Review Level II upon a new qualifying mental health diagnosis for five (Resident #10, #40, #80, #78, and #30) of thirty-two residents sampled for PASARR Level II. Findings included: 1. Resident #10 was admitted on [DATE] with diagnoses of unspecified psychosis not due to substance or known physiological condition. Review of Resident #10's PASARR Level I assessment dated [DATE] revealed no qualifying mental health diagnosis and that no PASARR Level II was required. Review of Resident #10's medical record revealed a new diagnosis of unspecified dementia, unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety on 03/21/19, schizoaffective disorder on 10/31/18, major depressive disorder on 10/30/18, and generalized anxiety disorder on 10/30/18 and the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and facility record review, the facility failed to ensure resident areas and shower equipment were clean, maintained and sanitized during four of four days observed (8/3/2021, 8/4/2021, 8/5/2021, and 8/6/2021), in three community shower rooms (1st floor 100 Unit, two on 2nd floor 200 Unit) of four community shower rooms, one dining room (main) of two dining rooms, and one smoking porch of one smoking porch. It was determined that 1. a constant water drip from the ceiling was pooling and flowing down the main hallway (100 Unit); 2. shower room chairs, walls, and water nozzles were observed with black biogrowth (where); 3. the main dining room was observed with ceiling vents caked with black and gray dust/debris; and 4. the outside smoking porch was observed with a ceiling fan that had all fan blades in disrepair, water-logged and pointing down to the ground. Findings included: Tours of facility to include the 2nd floor (200), and 1st floor (100), on 8/3/2021 at 10:30 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews the facility failed to maintain the kitchen and kitchen equipment were maintained in a clean and sanitary manner during two of two days observed (8/3/21 & 8/6/21) related to heavy black biogrowth and dust debris observed on two of two large air return vents and a motor housing with plastic venting, positioned directly above food items in one of one walk in refrigerators. Findings included: On 8/3/2021 at 9:35 a.m. the kitchen was toured with the Dietary Manager. During the tour, the walk in refrigerator was observed to have a fan motor housing vent grating with heavy black biogrowth matter throughout the entire grating. (Photographic Evidence Obtained) Also, the main kitchen area was observed with two large air conditioning air ducts hanging down from the ceiling. One above and to the side of the steam table, and the other hanging above and to the side of a food preparation table. Both were observed to be caked heavily with dust and debris. Further, the areas around the vents and ceiling were observe with heavy cracking/blistering and chipping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-06 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and medical record review, the facility failed to ensure one resident (#161) was not able to self-administer medications by one staff member (C ) leaving the resident without ensuring the resident took the nine medications, and without returning during a medication pass out of a total of thirty-eight sampled residents. Findings included: On 8/3/21 at approximately 10:00 a.m. prior to entering the Resident #161's room, Staff C, Licensed Practical Nurse (LPN) was observed at a medication cart, parked approximately fifteen feet away and at another resident's room. Staff C was observed preparing medications for other residents. On 8/3/2021 at 10:01 a.m. Resident #161 was observed in her room and in bed seated at 45 degrees. Further observations revealed she had the over the bed table positioned over her lap with various items to include two cups of hydration, and a small clear cup of nine medication tablets, which varied in colors to include white, yellow, pink, and orange.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-06 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that one resident (#47) out of 9 sampled vulnerable residents was free from a physical restraint which could not be self-released. There was no medical symptom identified as the basis of the need for the restraint, and the facility failed to ensure that monitoring and evaluation for the continued use of the physical restraint was ongoing. Findings included: Resident #47 was observed on 08/03/21 at 12:00 p.m. She was seated in a wheelchair in her room and there was a wide brown belt observed attached to the wheelchair and fastened across her lap with fabric hook and loop fasteners. The resident was not able to respond coherently to questions, not able to identify what the belt was for, and was unable to bring her attention or gaze to the belt, touch the belt, or release the belt when asked about it. On 08/04/21 at 9:39 a.m. the resident was observed seated in a wheelchair in her room with the same belt fastened across her lap. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review and staff interviews, the facility failed to implement care plan interventions related to monitoring and providing assistance for eating for one resident (#160) of thirty-eight sampled residents. Findings included: On 8/4/2021 at 7:55 a.m. floor staff were observed to bring in a breakfast meal tray into Resident #160's room and placed it on the over the bed table. The resident was observed in bed lying on her right side, facing the window. Staff placed the meal tray on the table and left the room. The lid was left on and the tray, along with lids left secured on the hot cereal bowl and the milk carton was left unopened. The staff member did not set the meal tray up for the resident. Then at 8:10 a.m. Resident #160's meal tray was still observed in the same place with the lids on and with the resident still lying on her side facing the window. No staff were observed coming back into the room to set up the meal tray or assist with eating. Following this observation, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to provide needed treatment and services related to a leakage of a suprapubic tube for one resident (#64) out of 9 residents receiving catheter care. Findings included: A review of Resident 64's admission Record revealed a readmission date of 1/15/2021 and diagnoses to include seizures, urinary tract infection, and neuromuscular dysfunction of bladder. A review of the most recent Quarterly Minimum Data Set (MDS) dated [DATE] Section C (Cognitive Patterns) revealed a Brief Interview for Mental Status score of 13, which indicated that Resident #64 had no cognitive impairment. Section G (Functional Status) revealed that Resident # 64 required two-person physical assist for toileting, personal hygiene, and bed mobility. Section H Bladder and Bowel revealed Resident #64 had an indwelling catheter. On 08/03/21 at 10:15 a.m. Resident #64 was observed lying in bed and a strong foul-smelling odor was noted. Upon entering the room, a catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility did not ensure that suction canisters were changed consistent with the physician order for two residents (#64 and #101) out of four sample residents reviewed for tracheostomy care/tracheal suction. Findings included: 1. A review of the admission Record revealed Resident #64 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses to include chronic respiratory failure, benign neoplasm of larynx, cervicalgia, dysphonia, and dysphagia, chronic obstructive pulmonary disease and tracheostomy status. On 08/03/21 at 10:15 a.m. Resident #64 was observed lying in bed, with the trachea in place connected to a humidified air at 2 liters per minute via oxygen and dated 7/28/21. The suction and canister were observed on the nightstand at ¾ full and dated 7/28/21. A review of Resident #64's Treatment Administration Record (TAR) dated 7/1/21-7/31/21, revealed a physician order to change the suction canister every 3 days and or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$111,183 in federal fines across 1 penalty.
- $111,183 — penalty dated 2025-04-16
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SENIOR HEALTH SOUTH — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 2.9 | -0.9 vs chain |
| Quality measures | 4 of 5 | 3.8 | +0.2 vs chain |
The other 7 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SENIOR HEALTH SOUTH EX LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 07/08/2025 |
| SENIOR HEALTH PROPERTIES SOUTH, INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/31/2013 |
| DEPIANO, RICH | Individual | CORPORATE DIRECTOR | — | since 01/01/2012 |
| JAFFE, HOWARD | Individual | CORPORATE DIRECTOR | — | since 01/01/2012 |
| MULLEN, ANN | Individual | CORPORATE DIRECTOR | — | since 01/01/2012 |
| RICHMOND, PENNY | Individual | CORPORATE DIRECTOR | — | since 01/01/2012 |
| CONSULTING SUPPORT SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/09/2025 |
| ELEUS HEALTH MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/09/2025 |
| FACILITY SUPPORT COMPANY, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/21/2025 |
| KANE FINANCIAL SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/21/2025 |
| GIESLER, RICHARD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2014 |
| ROGERS, DONNA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/19/2019 |
| OMEGA HEALTHCARE INVESTORS, INC | Organization | ADP OF THE SNF | — | since 09/01/2005 |
| SELECT REHABILITATION, LLC | Organization | ADP OF THE SNF | — | since 08/19/2016 |
CMS files one row per role, so the 21 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $146K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 105029. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.