Vivo Healthcare St Petersburg
521 69th Ave N, Saint Petersburg, FL 33702 · For profit - Limited Liability company · 96 certified beds · (727) 526-7000 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (70%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.2% | 8.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.7% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.3% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.7% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 11.7% | 4.6% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.0% | 2.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.9% | 9.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.1% | 14.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 99.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.5% | 4.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 8.1% | 10.5% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.4% | 8.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 82.1% | 94.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 28.2% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.5% | 9.1% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.43 | 2.13 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.50 | 1.15 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 7.3–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 54.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 52.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.09 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 96 beds and averages 78.6 residents a day — about 82% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.83 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.87 on weekdays — 16% thinner on weekends. RN hours go from 0.96 to 0.50 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.
- Potential for harm · F2025-07-02 · tag F0645 — widespreadPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility did not ensure Preadmission Screening and Resident Review (PASRR) Level I screens were updated and/or Level II's were submitted for seven residents (#37, #14, #11, #2, #63, #69, #47) out of seven reviewed for PASRRs to ensure they were appropriate to admit to the facility. Findings included: 1. Review of admission Records showed Resident #37 was admitted on [DATE] and readmitted on [DATE] with diagnoses including schizophrenia, mood disorder due to known physiological condition, generalized anxiety disorder, cocaine abuse, irritability and anger, and personal history of other mental and behavioral disorders. Review of Resident #37's PASRR Level I Screen, dated 10/31/23, Section A. MI (Mental Illness) or suspected MI showed schizophrenia and substance abuse. Services: Did not indicate resident was currently or had previously received services for MI. Question #1 in Section II, Is there an indication the individual has or may have had a disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-02 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews, the facility failed to post the Daily Nursing Staffing form appropriately for four out of four days. Findings Included: During multiple observations from 06/29/2025 thru 07/02/2025 revealed the Daily Nursing Staffing form was not posted on the 2nd floor. During an observation on 06/29/2025 at 9:15 a.m., the Daily Nursing Staffing form for Day Registered Nurse (RN) total Number and Actual Hours was blank. The Daily Staff Form for Evening Licensed Practical Nurse (LPN) was blank for total number and actual hours. (Photographic evidence obtained) During an observation on 07/01/2025 at 8:52 a.m., the Daily Nursing Staffing form for Evening Licensed Practical Nurse (LPN) was blank for total number and actual hours. During an interview on 07/02/2025 at 4:50 p.m., the Staffing Coordinator stated nurses work 12 hours, and the nurses for the evening hours are included in the night and day hours. Before I leave on Friday, I do a rough estimate of the form to reflect what is scheduled. If there are any call outs over the weekends, I update…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-02 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility did not maintain an effective pest control program to prevent pests on one floor (1st) out of two floors in the facility.Findings included: An observation was conducted on 6/29/25 at 11:13 a.m. in room [ROOM NUMBER] of three flies on a resident's bed. There were also gnats observed to be flying around the room. The residents in the room stated the flies and gnats have been an ongoing problem. An observation was conducted on 6/29/25 at 11:20 a.m. in room [ROOM NUMBER] of ants crawling on two tables, in the trash can, and on the wall by the window. The resident in the room stated the ants had been there a few days and he had notified staff members, including Staff U, Certified Nursing Assistant (CNA). An observation was conducted on 6/29/25 at 12:25 p.m. in room [ROOM NUMBER] of gnats flying around the residents' over bed tray tables. The resident in 115 bed C said the gnats had been a problem and you cannot eat without them flying around your food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-02 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure reasonable accommodations were made to ensure three residents (#32, #11, & #2) of three residents reviewed were able to shower. Findings included: On 06/29/25 at 10:17 a.m. Resident #2 was observed in a Geri-chair at the nurses' station with a staff member. Resident #2's hair was not brushed and looked unwashed. Review of the admission Record for Resident #2 revealed an admission on [DATE] with the following diagnosis: dementia with behavioral disturbance, schizophrenia, seizures, major depressive disorder, anxiety disorder, need for assistance with personal care, reduced mobility, drug induced subacute dyskinesia, and other comorbidities. Review of Resident #2's physician visit dated: 05/31/25 revealed: Resident is alert and oriented to self only, able to answer short questions. Review of Resident #2's MDS assessment, dated 04/05/25, revealed: Section GG, Functional Status indicated Resident #2 required total assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review, the facility failed to ensure the residents had a clean and homelike environment for two (1st and 2nd floors) of two floors toured.Findings included: 1. On 6/29/25 at 10:01 a.m., a tour of the 2nd floor, east wing was conducted. An observation of room [ROOM NUMBER] revealed the baseboard between the sink and the bathroom door was peeling from the wall. On 6/29/25 at 10:46 a.m., an observation of the bathroom in room [ROOM NUMBER] revealed a section of the floor's surface material was missing a piece about three to four inches in length. Further observations of the bathroom floor revealed multiple cracks that started to open. On 6/29/25 at 11:05 a.m., an observation of room [ROOM NUMBER]'s window area, by the B bed, revealed missing and cracked tile towards the left side. Further observations of the left side of the window had multiple areas of chipped paint and sections where the wall material was missing. On 6/29/25 at 11:15 a.m., an observation of room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-02 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to ensure the grievance process was followed for two residents (#4 and #47) out of 21 residents sampled and for the Resident Council members.Findings Included: 1.During an interview on 06/30/2025 at 10:29 a.m., Resident #4 stated she was supposed to have a Cat (CT) scan completed on Friday (06/27/2025) at 8:00 a.m. I spoke with the Administrator on Friday and this morning about it. I was told it would be rescheduled but no one has told me if it has been rescheduled. I’m afraid it will not be completed in time for my appointment with my surgeon on Wednesday. Review of Resident #4's admission record revealed an admission date of 06/04/2025. Resident #4 was admitted to the facility with diagnosis to include unspecified sequelae of cerebral infarction, muscle weakness (generalized), altered mental status, personal history of other venous thrombosis and embolism, personal history of transient ischemic attack (TIA), and cerebral infarction…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility did not ensure one courtyard out of one was free from accident hazards.Findings included: An observation was conducted on 7/1/25 at 8:45 a.m. of an open side gate that goes from the maintenance and housekeeping areas to the road. The gate had a sign directed to keep the gate closed. There were no staff in sight. An observation was conducted on 7/1/25 at 12:00 p.m. in the courtyard of the facility. There were no staff in the courtyard and the side gate was open. Upon walking through the side gate, it was discovered there was a small house, unlocked. The small house was observed to contain chemicals and equipment for cleaning. There was also a maintenance shed with an open door that contained tools, equipment, and boxes. The grassy area outside the small house and maintenance shed had miscellaneous carts and equipment. The side gate going from the small house and maintenance shed to the road on the side of the facility was also propped open. The gate had a red sign that read Keep gate closed. Both gates being opened allowed any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-02 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility did not ensure medication reviews and recommendations from the pharmacy consultant were addressed and side effect/behavior monitoring was not in place for three residents (#3, #47 and #14) of five residents reviewed for unnecessary medications. Findings included: 1. A review of Resident #3's admission record revealed an original admission date of 1/4/02, initial admission date of 9/1/22, and a re-admission date of 5/7/25. Further review of the admission record revealed diagnoses to include generalized anxiety disorder, dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance, other Alzheimer's disease, major depressive disorder, recurrent, moderate, anxiety disorder, unspecified convulsions, and unspecified psychosis not due to a substance or known physiological condition. A review of Resident #3's physician orders revealed the following to include: - levetiracetam oral tablet, give 500 milligrams (mg) by mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-02 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility did not ensure the medication error rate was below 5% for two residents (#85 and #27) out of five residents sampled for medication administration. This resulted in five errors out of 26 medication administration opportunities for a medication error rate of 19.23%.Findings Included: An observation was conducted on 6/29/25 at 9:16 a.m. of medication administration with Staff V, Licensed Practical Nurse (LPN). Staff V was observed preparing and administering the following medications for Resident #85:1-Pregabalin 50 mg (milligrams) one capsule2-Hydralazine 100 mg one tablet3-Metoprolol Tartrate 25 mg one tablet4-Amlodipine 10 mg one tablet5-Vitamin C 500 mg one tablet6-Saccharomyces probiotic one capsule7-Aspirin 81 mg one tablet8-Sodium Bicarb 5g (gram) (325mg) two tablets9-Lantus pen 100 u/ml (units per milliliter), five units Reconciliation of Resident #85's physician orders showed the following orders:-Polysaccharide Iron Complex Capsule 150 mg. Give 1 capsule by mouth one time a day. Start date 6/18/25.-Lantus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility did not follow professional standards for food service safety in the kitchen as evidenced by: a) staff did not add sanitizer solution to the three-compartment sink; b) refrigerator and freezer temperatures were not recorded; c) hand hygiene was not performed during a change of tasks; and d) fruits and vegetables were not maintained to prevent spoilage.Findings included: On 6/29/25 at 9:15 a.m., an initial tour of the kitchen was conducted with Staff A, Cook. The Certified Dietary Manager (CDM) was not present for the initial tour. On 6/29/25 at 9:23 a.m., an observation of the refrigerator and freezer temperature logs revealed the afternoon temperatures were not documented on 6/26/25, 6/27/25, and 6/28/25. On 6/29/25 at 9:25 a.m., an observation of the walk-in refrigerator revealed a clear bag of shredded lettuce, on a rack, that appeared wilted, soggy and with moisture build-up. Further observations of the refrigerator revealed a box of tomatoes that appeared soft and mushy, with visible dents. Several of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · E2025-07-02 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility did not follow requirements for food service safety in two of two dumpsters as evidenced by garbage was not properly contained and the area was not maintained in a sanitary condition.Findings included: On 6/29/25 at 9:38 a.m., an observation of the dumpster area, conducted with Staff A, Cook, revealed the lids were not closed on two of two dumpsters. An observation of the dumpster, specifically for cardboard boxes, revealed boxes protruding out of the top and not broken down as indicated on the signage. An observation of the second dumpster revealed the two doors were not covering the exposed bags containing refuse. The two dumpsters observed were located on top of dirt, leaves, and gravel rather than a non-porous surface. On 7/2/25 at 10:53 a.m., an interview was conducted with the Certified Dietary Manager (CDM). She said the lids of the dumpsters should be closed. A review of photographic evidence obtained on 6/29/25 of the dumpsters and the surrounding area was conducted with the CDM. The CDM stated, It's an issue. She said all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to follow infection control practices related to staff with artificial nails, an ice scoop in the ice not in the holder, hand hygiene during medication distribution and transmission-based precautions were followed for Resident #82.Based on observation, record review and interviews, the facility failed to follow infection control practices related to staff with artificial nails, an ice scoop in the ice not in the holder, hand hygiene during medication distribution and transmission-based precautions were followed for Resident #82. Findings Included: During an observation on 06/29/2025 at 12:11 p.m., Staff Q, Certified Nurse Assistant (CNA) was observed with artificial nails protruding past the tips of her fingers. 06/30/2025 at 10:50 a.m., the Assistant Director of Nursing (ADON) and Infection Preventionist (IP) was observed with artificial nails protruding past the tips of her fingers During an interview on 7/2/25 at 6:49 p.m., the Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews the facility failed to ensure dignity was provided related to residents having private access to a phone for two residents (#47 and #40) out of 21 sampled residents, and failed to ensure dignity was provided during meals in one of two dining rooms and failed to ensure dignity was provided related to standing while assisting one resident (#35) of 21 sampled residents.Findings Included: 1. During an interview on 07/01/2025 at 10:15 a.m., Resident #47 stated he had an issue last night with staff not allowing him to have a private phone call in the dining room. He stated he was on the phone when a staff member came in and told him he was not allowed to be in the dining room at that time. I had to hang up with the person I was speaking with and go back to my room. I would like a private area to have a conversation where my phone gets service at. Review of Resident #47's admission record revealed an admission date of 05/01/2025. Resident #47 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Findings included: 1. During an interview on 06/29/25 at 10:52 AM Resident #32 stated having concerns regarding not receiving medications as ordered by the physician. Review of the admission Record for Resident #32 revealed an admission on [DATE] and re-admitted on [DATE] with the following diagnosis: urinary tract infections (UTI), paraplegia, multi-drug-resistant infection, bell's palsy, low back pain, pain, other intervertebral disc displacement, lumbar region, female pelvic inflammatory disease, muscle spasm, need for assistance with personal care, hereditary idiopathic neuropathy, and other co-morbidities. Review of Resident #32's Minimum Data Set (MDS) assessment, dated 04/08/25, revealed Section C Cognitive Patterns, revealed a score of 14 out 15 on the Brief Interview for Mental Status (BIMS) assessment, indicating the resident was cognitively intact. Review of Resident #32's physician order dated to 06/23/2025 at 09:49 AM for INVanz Injection Solution Reconstituted 1 gram (GM) to be given intravenously…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure privacy of resident information on one floor (1st) out of two floors in the facility.Findings Included: An observation was conducted on 6/30/25 at 12:27 p.m. in the 100 [NAME] Hall of a medication cart with the computer screen unlocked. A resident's private information was visible to anyone in the hall and there was no staff member present. An interview was conducted on 6/30/25 at 12:29 p.m. with Staff M, Licensed Practical Nurse (LPN). Staff M, LPN returned to her medication cart and confirmed she left the screen unlocked with a resident's medical record displayed. Staff M, LPN said she only walked away to get a blood pressure cuff. She confirmed the screen should have been locked. An observation was conducted on 7/1/25 at 10:15 a.m. of a resident's lab order sitting face up on the upper counter of the first-floor nurses' station. No staff were working at the counter. An observation was conducted on 7/1/25 at 11:51 a.m. of a medication cart on the 100 East Hall with no staff present. There was a piece of paper face…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility did not ensure quality care and services were provided to one resident (#33) out of thirty-six residents reviewed related to physician orders for intravenous (IV) site dressing changes. Findings included:On 6/29/25 at 10:06 a.m., an observation of Resident #33 revealed he was sitting up in bed with the television on and looking at his personal cell phone. Further observation of the resident revealed a central line IV site on his right chest with the dressing dated 6/18/25. Further observation of the dressing revealed an initial that appeared to be, AN. Photographic evidence obtained with the permission of Resident #33.On 6/30/25 at 10:21 a.m., an observation of Resident #33 revealed the central line IV site on his right chest dressing was still dated 6/18/25.On 6/30/25 at 10:23 a.m., an interview was conducted with Staff F, Licensed Practical Nurse (LPN). She said Resident #33 declined for staff to remove the central IV line. Staff F, LPN said he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to provide appropriate bathing equipment for three residents (#32, #11, & #2) out of three sampled residents.Findings included: On 06/29/25 at 10:17 a.m. Resident #2 was observed in a Geri-chair at the nurses' station with a staff member. Resident #2's hair was not brushed and looked unwashed. Review of the admission Record for Resident #2 revealed an admission on [DATE] with the following diagnosis: dementia with behavioral disturbance, schizophrenia, seizures, major depressive disorder, anxiety disorder, need for assistance with personal care, reduced mobility, drug induced subacute dyskinesia, and other co-morbidities. Review of Resident #2's physician visit dated: 05/31/25 revealed: Resident is alert and oriented to self only, able to answer short questions. Review of Resident #2's MDS assessment, dated 04/05/25, revealed: Section GG, Functional Status indicated Resident #2 required total assistance with shower/bathe self, rolling side…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility did not ensure monitoring and interventions were put in place related to a significant weight loss for one resident (#44) out of three residents reviewed for nutrition.Findings included: Review of admission Records showed Resident #44 was admitted on [DATE] with diagnoses including end stage renal disease and unspecified protein-calorie malnutrition. Review of Resident #44's weights showed the resident had a post-dialysis weight of 163.9 pounds (lbs.) on 5/21/25 and a post-dialysis weight of 149.6 lbs. on 6/16/25, showing an 8.72% weight loss in less than 30 days. Review of Resident #44's Mini Nutritional Assessment, dated 5/20/25, showed the resident had not had any weight loss in the previous 3 months. The assessment also indicated the resident was at risk of malnutrition. Review of Resident #44's Progress Notes did not show any dietary notes since the nutrition assessment on 5/20/25. An interview was conducted on 7/1/25 at 2:45 p.m. with the Registered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to ensure a Calcium Tomography Angiography (CTA) was competed for one (Resident #4) out of 21 residents sampled.Findings Included: During an interview on 06/30/2025 at 10:29 a.m., Resident #4 stated she was supposed to have a cat (CT) scan completed on Friday (06/27/2025) at 8:00 a.m. When I asked transportation about the appointment on Friday, I was told he cannot just take me to appointments. The CT is supposed to be done before I see my Vascular Surgeon on Wednesday (07/01/2025) so that he can review it and schedule my surgery. Now I am afraid the CT is not going to be scheduled in time for my appointment on Wednesday. I was told it would be rescheduled but no one has told me if it has been rescheduled. Review of Resident #4's admission record revealed an admission date of 06/04/2025. Resident #4 was admitted to the facility with diagnosis to include unspecified sequelae of cerebral infarction, muscle weakness (generalized), altered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure menus were provided to one resident (#53) out of eight residents sampled. Findings included: During an interview on 06/29/2025 at 2:23 p.m., Resident #53 stated they used to bring me an alternative menu to order from, but they stopped doing that. They give me entirely too much chicken. During an observation on 06/29/2025 at 2:23 p.m., hanging on Resident #53's wall was an activity calendar. No food menu was observed in Resident #53's rooms. Review of Resident #53's admission record revealed an admission date of 01/03/2025. Resident #53 was admitted with diagnosis to include complete traumatic amputation at level between right hip and knee, generalized anxiety disorder, acquired absence of left leg above knee, unspecified complications of amputation stump, acquired absence of right leg above knee, and paraplegia. Review of Resident #53's Annual Minimum Data Set (MDS) dated [DATE], Section C. Cognitive Patterns, a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to offer a snack to residents who want to eat at non-traditional times or outside scheduled meal service times for one resident (#439) out of 8 residents sampled for dining and the Resident Council.Findings included: During the Resident Council (RC) meeting on 06/30/25 at 10:03 a.m. with eight regularly attending oriented residents, they stated not receiving or being offered snacks. The RC continued to state sometimes the first floor has some sandwiches, but it is not always available, or the facility runs out. The facility recently has not had them available. During an interview on 06/29/25 at 10:00 a.m., Resident #439 said he is supposed to get snacks like a sandwich and some fruit in between meals but they do not give it to him. He stated if he asks for a snack they bring a couple packs of cookies. Review of Resident #439's admission record revealed an admission date of 06/23/2025. Resident #439 was admitted to the facility with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility did not ensure medical records were accurate, related to the location of a wound, for one resident (#33) of thirty-six residents reviewed.Findings included: On 6/29/25 at 10:06 a.m., an observation of Resident #33 revealed he was sitting up in bed, with the television on, and looking at his personal phone. He had a sheet over his legs, however, both feet were exposed. Observations of Resident #33's feet revealed he had a wound on his left great toe. Resident #33's toe wound seemed to be healed as evidenced by dry, scabbing skin. A review of Resident #33's admission record revealed an original admission date of 4/11/25 and re-admission date of 5/29/25. Further review of the admission record revealed diagnoses to include muscle wasting and atrophy, not elsewhere classified, multiple sites, unspecified protein-calorie malnutrition, muscle weakness (generalized), adjustment disorder with mixed anxiety and depressed mood, other malaise, and dependence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-02 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure equipment was functioning and timely follow-up and submission of work orders related to the automatic patio door, dish machine, walk-in freezer, and first floor nourishment room refrigerator.Findings included: 1. During multiple observations from 06/29/2025 thru 07/02/2025, the glass doors leading to and from the outside patio were observed to be stuck open or not functioning to open. During an observation on 06/30/2025 at 2:55 p.m., multiple residents were observed pushing the handicap button in the hallway to the door leading to the courtyard. The door did not open. During an observation on 06/30/2025 at 2:57 p.m., an unidentified staff member was observed pushing the handicap button under the covered outside walkway and the door did not open. During an interview on 06/30/2025 at 2:55 p.m., Staff N, Certified Nursing Assistant (CNA) stated the door has been like that for a while. During an interview on 07/02/2025 at 11:30 a.m., Staff O, CNA stated the buttons on the doors work but the doors get stuck.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plans were accurate or developed for two residents (#2, #3) out of three sampled residents. Findings included: 1. Review of Resident #2's admission Record showed she was admitted to the facility on [DATE] with diagnoses to include senile degeneration of the brain, major depressive disorder, generalized anxiety disorder, heart failure, muscle wasting, weakness and reduced mobility. Review of Resident #2's medical record showed she was discovered to have bruising to her right shoulder and right side of her head on 01/15/25. Resident #2 was sent to the hospital for further evaluation. Further review of the medical record showed the resident was treated in the emergency room on [DATE] and was found to have a right clavicle fracture. During an interview with the Nursing Home Administrator (NHA) on 02/13/25 at 2:11 p.m., she stated through her investigation it was discovered the resident was observed by a staff member on the floor on the side of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure adequate supervision was provided for two residents (#2, #3) of three residents sampled for fall accidents. Findings include: 1. Review of Resident #2's admission Record showed Resident was admitted to the facility on [DATE] with diagnoses to include senile degeneration of the brain, major depressive disorder, generalized anxiety disorder, heart failure, muscle wasting, weakness and reduced mobility. Review of Resident #2's medical record showed she was discovered to have bruising to her right shoulder and right side of her head on 01/15/25. Resident #2 was sent to the hospital for further evaluation. Further review of the medical record showed the resident was treated in the emergency room on [DATE] and was found to have a right clavicle fracture. During an interview with the Nursing Home Administrator (NHA) on 02/13/25 at 2:11 p.m., she stated through her investigation it was discovered the resident was observed by a staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of the facility's policy Abuse Investigation and Reporting the facility failed to immediately report an allegation of abuse, upon resident disclosure, for one resident (Resident #2) of three residents reviewed for abuse. Findings included: A review of the admission Record showed Resident #2 was admitted to the facility on [DATE] with diagnoses that included but not limited to Acute kidney failure, insomnia, unspecified dementia, severity without behavioral disturbance, major depressive disorder, recurrent and anxiety disorder. Review of the Quarterly Minimum Date Set dated 01/24/24 showed Section C- Cognitive Patterns Resident #2 had a Brief Interview of Mental Status (BIMS) of 07 (cognitively impaired). Section I- Active Diagnoses showed Resident #2 had Non-Alzheimer's Dementia and Depression. Review of Resident #2's care plan showed: Focus - [Resident #2] has a potential for re-traumatization related to recent traumatic experience: being attacked by another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-16 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, policy review and photographic evidence the facility failed to store food in accordance with professional standards for food service safety. The facility failed to label and date food items in both the walk in freezer and dry storage area. The facility failed to ensure the refrigerator and freezer temperature logs were completed. The facility failed to ensure the dishwasher temperature gauges were in good working order in one of one kitchen with the potential to affect 73 out of a census of 75 residents. Findings included: An observation on 02/13/23 at 10:40 a.m. showed both the refrigerator and freezer temperature logs were hanging up on the wall outside of the walk in refrigerator and walk in freezer. The freezer temperature log showed no temperature for the morning of 02/09/23 and no additional freezer temperatures documented for 02/10/23 to 02/13/23. The refrigerator temperature log showed no refrigerator temperatures documented for days of 02/10/23 and 02/12/23. There was no evening refrigerator temperatures documented for the day 02/11/23.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-02-16 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review the facility failed to ensure the call bell system was working and available on two of two floors for a census of 75 residents. Findings included: During an observation on 02/15/23 at 12:45 p.m., Resident #200 was in the door of his room. He stated he had been trying to get someone to come to his room, but his call bell wasn't working. He wasn't sure how long he had been trying to get assistance. Resident #200's call bell was tested as well as call bells in the rooms around his. It was discovered that no call bells were working on the second floor (both East and [NAME] wings). During an interview on 02/15/23 at 12:55 p.m., Staff D, Licensed Practical Nurse (LPN) stated that none of the call lights are working on the second floor. Staff D, LPN stated that she was just told the call bell system wasn't working by another staff member about five minutes ago. Staff D, LPN pointed out the maintenance staff down the hallway and stated, They are working on it now. During an interview on 02/15/23 at 1:02 p.m., Staff E, Maintenance Supervisor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-16 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure shared communication between the facility and the dialysis facility for three residents (#203, #208 and #209) of three residents sampled for dialysis care. Findings included: 1. The admission Record showed Resident #203 was admitted to the facility on [DATE]. The Dialysis Communication binder for Resident #203 was reviewed on 02/15/23 at 1:04 p.m. Review of dialysis communication forms for the dates of 2/11/23 and 2/14/23 showed the post dialysis portion of the form, Section 3 To be completed on return from dialysis, was not completed. 2. Review of Resident #208's Dialysis Communication binder revealed the resident had dialysis appointments on 2/15, 2/13, 2/10, 2/8, 2/6, 2/3, and 2/1. The Dialysis Communication forms Sections 2 To be filled out by Dialysis Center and post dialysis Section 3 were not completed on any of the dialysis days listed above. 3. Review of Resident #209's Dialysis Communication binder revealed the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-16 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, medical record review, and review of the policy for Drug Diversion, the facility failed to ensure the disposition of controlled medications reflected accurate accounting and record keeping for three residents (#52, #59, and #51) out of six residents sampled for pain. Findings included: 1.On 2/13/2023 at 11:30 a.m. Resident # 52 was in the hallway asking if she could have a pain medication. Staff L, Registered Nurse (RN) stated she already had one this morning. Staff L was asked why Resident #52's Controlled Drug Disposition Form for the Hydrocodone APAP 5-325 mg (milligram) reflected her last dosage was given on 02/12/2023 at 10:00 a.m. Staff L looked at the form, and then changed the number 2 to a number 3, indicating three doses had been given. On 2/14/2023 at 12:33 p.m. a review was conducted of the Control Drug Disposition book that revealed an empty bubble card for Resident #52. The card read for Hydrocodone APAP 5-325 mg and was then compared to the Controlled Drug Disposition form that reflected the amount remaining count as 1. On 2/14/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review the facility failed to ensure a reported allegation of abuse was reported for one resident (#154) out of 31 one sampled residents. Findings included: A facility policy titled Abuse Protection and Response Policy, undated, was reviewed. The policy stated the following: Abuse, as hereafter defined, will not be tolerated by anyone, including staff, patients, volunteers, family members, or legal guardians, friends, or any other individuals. The health center Administrator is responsible for assuring that patient safety, including freedom from risk of abuse, holds the highest priority. Verbal Abuse: the use of oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance regardless of their age, ability to comprehend, or disability. Identification: Policy: Any resident event that is reported to any staff by patient, family, other staff or any other person will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review the facility failed to ensure a reported allegation of abuse was investigated for one resident (#154) out of 31 one sampled residents. Findings included: On 2/14/23 at 9:30 a.m. an interview was conducted with Resident #154. The resident stated there was a nurse in the facility that called him a cripple and a cracker. He said the problems with this nurse began when they had a misunderstanding about him wanting his blood sugar checked and getting insulin. The resident stated the day that happened, he felt off and wanted his blood sugar checked. He said he was told his nurse was downstairs, so he went downstairs and had the nurse on the first floor check his blood sugar. He went back upstairs and told Staff L, RN, she then told him she didn't have the keys to the medication cart with his insulin in it. He felt like she wasn't helping him. He said Staff L, RN got angry and went downstairs and yelled at the nurse that took the resident's blood sugar. Resident #154…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and staff interviews, the facility failed to ensure the Quarterly Minimum Data Set Assessment (MDS) accurately reflected the resident's status for the use of an opioid received for one resident (#51) of five sampled residents. Findings included: On 02/13/2023 at 11:38 a.m. Resident #51 said she had been at the facility for a short period of time after she had fallen and fractured her shoulder. She confirmed she had pain and rated it as a number 7 out of a total of 10, with 10 rated at the highest level of pain. She stated they had given her Tylenol for pain. She stated they told me they did not get the pain medication in right away. She went on to say they would give it to me in the hospital routine, but here she had to ask for it. She said that some of the nurses will ask her if she has pain and will give me a pain medication. She said the other night it took the nurse eight hours to get one for her. Review of the admission Record indicated Resident #51 had been at the facility for less than two weeks. The diagnoses included unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop a comprehensive care plan related to smoking for two residents (#202 and #206) of three residents sampled for smoking. Findings included: 1. Review of the admission Record showed Resident #206 was admitted to the facility on [DATE] with diagnoses to include other psychoactive substance abuse, metabolic encephalopathy. Resident #206 was observed in the smoking area on 2/15/23 at 1:35 p.m. with other residents and two staff members present who were providing smoking materials. Resident #206 was interviewed in his room on 02/16/23 at 12:48 p.m. and said he can go out in his wheelchair to smoke whenever he wants. Staff keep his cigarettes for him, but he has no trouble getting a cigarette when he wants one. Review of Resident #206's medical record showed a Smoking Evaluation was completed on 1/28/23 by Staff K, RN. Results of the smoking evaluation were documented as resident requires supervise/assist while smoking due to poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and medical record review the facility failed to follow professional standards of practice for pain management for two residents (#51 and #255) out of 6 residents sampled for pain as evidenced by not reordering a controlled substance in a timely manner. Findings included: 1.On 02/13/2023 at 11:38 a.m. Resident #51 said she had been at the facility for a short period of time after she had fallen and fractured her shoulder. She confirmed she had pain and rated it a number 7 out of a total of 10 ,with 10 rated at the highest level of pain. She stated they had given her Tylenol for pain. She stated they told me they did not get the pain medication in right away. She went on to say they would give it to me in the hospital routine, but here she had to ask for it. Resident #51 stated, The other night it took the nurse eight hours to get me one. I don't know why I am having to wait extended periods of time for pain medication. She stated just this past Friday (02/10/2023), around lunch…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-16 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and medical record review the facility failed to ensure that outside services were collaborated for one resident (#56) out of one resident receiving hospice services. Findings included: On 02/13/2023 at 12:12 p.m. Resident #56 was sitting on the side of her bed and verbalized a concern about not being able to leave the facility on her own like her roommate. Resident noted with cognitive deficit at that time stating, To just leave for a while. She said she knew she was receiving hospice services but could not recall the last time someone visited her. Review of Resident #56's admission Record form indicated her last admission was two months ago with the primary payer as Hospice. The Hospice Face Sheet showed diagnoses of malignant neoplasm of unspecified (unsp.) part of unspecified bronchus or lung, secondary and unspecified malignant neoplasm of lymph node. On 02/16/2023 at 1:12 p.m. an interview was conducted with Staff N, Licensed Practical Nurse (LPN)/Unit Manager (UM). She stated, The hospice nurse and aide come one day a week. She was unsure what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-11 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, and a review of the facility policy, the facility failed to ensure allegations related to verbal, physical, and sexual abuse were reported immediately to the governing agency in accordance with the State law for five residents (#133, #72, #3, #56 and #7) out of the sampled 40 residents. Findings included: 1. A review of the admission Record revealed that Resident #133 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder, and bipolar disorder with current episode manic severe with psychotic features. Section C Cognitive Patterns of the Quarterly Minimum Data Set (MDS) dated [DATE] indicated that Resident #133 had a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating moderately impaired. Section E Behaviors indicated that the resident had verbal behavioral symptoms directed toward others for one to three days per week. A review of the progress notes revealed the following: 04/08/21 17:29 (5:29 p.m.) The police arrived to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-11 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that the plan of care for one resident (#61) out of 40 sampled residents was updated to reflect the use of a mechanical lift for transfers. Findings included: An observation was conducted on 06/09/21 at 2:05 p.m. in Resident #61's room of Staff E, Certified Nursing Assistant (CNA) transferring Resident #61 into bed using a mechanical lift. The resident was suspended in the air by a sling and being moved to his bed from his wheelchair, which was positioned a few feet away from the foot of his bed. Staff E was the only staff member in the room and was performing the transfer alone. Staff E said that she knew she was supposed to have two staff members present to perform transfers with a mechanical lift but, said she had been in the middle of weighing the resident using the lift when he requested to go to bed. Staff E confirmed that she had also performed the task of weighing the resident using the lift by herself without assist of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that the medication error rate was below 5.00%. A total of twenty-eight medications were observed administered and two errors were identified for two residents (#2 and #51) of three residents observed. These errors constituted a medication error rate of 7.14% percent. Findings included: An observation of second floor medication administration on 6/10/2021 at 8:15 a.m., resulted in Staff A, Licensed Practical Nurse (LPN), not providing Resident #2 with water to rinse her mouth after she was administered Trelegy Ellipta Aerosol Powder Breath Activated 100-62.5-25 MCG/INH, after she took one puff from the inhaler. An immediate interview was conducted at 8:29 a.m., with Staff A who stated, She (Resident #2) usually drinks water after I give her the medication. The medication label printed by the pharmacy read Rinse mouth after use. Record review of the active physician orders for June 2021 for the Resident #2 read, Trelegy Ellipta Aerosol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation, interview, and record review the facility failed to appropriately secure medications in two medication carts (2W and 2E) of four medication carts. Findings included: A review of the facility's policy and procedure titled, Storage of Medications, effective November 2020, included under Policy Heading: The facility shall store all drugs and biologicals in a safe, secure, and orderly manner. Under Policy Interpretation and Implementation was included: 2. Drugs and biologicals shall be stored in the packaging containers or other dispensing systems in which they are received. On 06/10/21 at 3:47 p.m. an observation of the medication cart on 2W included one loose white pill, and a clear gel capsule located in the second drawer from the top of the medication cart. Staff B, Licensed Practical Nurse (LPN) confirmed the presence of the unsecured tablets. On 06/10/21 at 4:00 p.m. an observation of the medication cart on 2E included one white loose tablet in the second drawer, and one yellow round tablet in the third drawer from the top of the medication cart. Staff D,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to VIVO HEALTHCARE — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 1.9 | -0.9 vs chain |
| Staffing | 4 of 5 | 2.7 | +1.3 vs chain |
| Quality measures | 4 of 5 | 4.3 | -0.3 vs chain |
The other 11 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PALM TERRACE J DEK OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/31/2016 |
| ALLEGIANT HEALTHCARE OF FLORIDA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| ASMSY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| IRVING LANGER 2014 FAMILY TRUST U/T/A | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| SOLOMON VIZCAYA HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| ZAIDYS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| FEIN, ARIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| GOLDNER, SAMUEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| KARMEL, JACOB | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/16/2017 |
| TENCZA, RONALD | Individual | W-2 MANAGING EMPLOYEE | — | since 11/16/2017 |
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in FL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Florida Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 106033. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.