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Haven of Champaign

1315 Curt Drive, Suite B, Champaign, IL 61821 · For profit - Limited Liability company · 60 certified beds · (217) 352-5707 Medicare & Medicaid certified

Call the home — (217) 352-5707 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2024Resident-funds citations (F0567, F0568)Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$12,425 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (75) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $12,425 in federal fines (most recent 2025-03-11)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
 
Urgent care / clinic
2008 Round Barn Road · (217) 355-6464 · Call to confirm hours
Pharmacy
1713 W Springfield Ave · (217) 356-2529 · Call to confirm hours
Grocery
2010 W Springfield Ave Ste B · (217) 530-7510 · Call to confirm hours
Park
706 Kenwood Rd · (217) 398-2550 · Typically dawn to dusk
Place of worship
2302 W John St · (217) 600-2144

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.1%13.4%15.4%worse
Long-stay residents who lose too much weight5.7%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder2.2%0.9%0.9%worse
Long-stay residents with a urinary tract infection3.7%1.5%2.0%worse
Long-stay residents with depressive symptoms51.7%54.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained1.6%0.1%0.1%worse
Long-stay residents with falls causing major injury4.1%3.1%3.3%worse
Long-stay residents whose ability to walk worsened40.0%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.7%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine73.5%91.8%95.3%worse
Long-stay residents with pressure ulcers1.6%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control20.5%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table35.0%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine51.4%63.1%79.4%worse
Short-stay residents rehospitalized after admission33.3%26.1%22.6%worse
Short-stay residents with an outpatient ER visit0.0%13.9%12.0%check this — see note marked star below the table

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

23.8%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 23.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge23.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge19.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge14.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified90.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
0.86
LPN hours/ resident / day
2.09
Aide hours/ resident / day
3.28
Total nurse hours/ resident / day
0.22
RN hoursweekends
42.6%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 49.1 residents a day — about 82% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.09 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.73 hrs/resident/day on weekends vs 3.50 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.37 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-02-24)
19
at the previous standard inspection (2025-03-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

75 citations, most serious first. The 12 most serious are shown; the remaining 63 are one tap away and print in full.

  • Actual harm · G2025-04-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to effectively manage resident's pain according to physician orders, the resident care plan, and the resident's preference. This failure affects one resident (R1) out of three reviewed for pain on the sample list of five. This failure resulted in a decline in R1's ability to participate in routine activities of daily living. Findings include: R1's Face Sheet dated 11/30/22 documents R1 was admitted to the facility on this date and is her own responsible party and financial guarantor. This same Face Sheet, along with R1's Medical Diagnoses List (undated) documents R1 experiences medical conditions including Generalized Weakness, Polyarthralgia, Lymphedema, Class 3 Obesity, Gout, Physical Debility, Osteoarthritis of Bilateral Knees, Hypertension, and Diabetes Mellitus Type 2. On 4/24/25 at 8:40 AM, R1 was lying in bed in her own room. R1 could not make a complete fist with her left hand which was visibly swollen with taught skin. R1 had a compression wrap on her visibly swollen left knee. On 4/24/25 at 11:50 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to respect residents' right to be treated with dignity and respect for seven (R10, R31, R19, R29, R37, R45, R57) of seven residents reviewed for resident rights in the sample list of 39. This failure resulted in psychosocial harm of R10 and R57 causing R10 and R57 to be visibly upset and tearful. Findings include: The undated Illinois Long-Term Care Ombudsman Program Residents' Rights for People in Long-Term Care Facilities documents Your facility must treat you with dignity and respect and must care for you in a manner that promotes your quality of life. 1.) The facility's Resident Council Minutes dated 9/19/24 document call lights need answered timely and Certified Nursing Assistants (CNA) say not my resident when asked to provide care or answer call lights for unassigned residents. The facility's Resident Council Minutes dated 10/17/24 document concerns with CNAs and Nurses needing attitude adjustments and using phrases not my job, not my resident. The facility's Resident Council Minutes dated 11/21/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete neurological assessments post head injury per facility policy for one resident (R1) reviewed for accident/incident on the sample list of 12 residents.Findings include:R1's Minimum Data Set (MDS) dated [DATE] documents R1 is cognitively impaired.On 4/29/26 at 8:50 AM, V15 Certified Nursing Assistant (CNA) stated V15 had R1standing in the shower, holding onto the rail while putting a depend on R1 after showering. V15 CNA stated R1 started to slip but V15 caught R1 under R1's arms to keep R1 from falling. V15 CNA stated V15 helped R1 back in the shower chair at that time. V15 CNA stated R1 was confused and doesn't enjoy showers, so V15 was trying to hurry. V15 CNA stated V15 didn't notice any injury until V15 had R1 back in R1's room and was combing R1's hair, noticing a small amount of blood. V15 CNA then went to get the nurse. V15 CNA stated V15 did not see R1 hit R1's head.On 4/29/26 at 2:05 PM, followed V18 CNA to the shower room. V18 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to record and maintain documentation for food temperatures taken prior to meal service and temperatures of refrigerator and freezers used to store facility food. This failure has the potential to affect all 50 residents residing in the facility. Findings Include: The Service of Food policy, last revised in June 2023, documents foods will be held between 135- and 140-degrees Fahrenheit or higher for service. Food temperatures should be taken on the food service line by the culinary team prior to serving each meal and recorded in a temperature logbook. On 2/22/26 at 1:15 PM V8 [NAME] confirmed he did not document food service line temperatures on the log sheets for that day's noon meal. V8 also confirmed there were other meals on the log with no temperatures documented. The Weekly Food Temperature Sheet dated February 2026 was missing documentation for meal temperatures for nine meals total from 2/1/26 through 2/22/26. The Record of Refrigeration Temperatures log dated February 2026 was missing refrigerator and freezer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide food to six residents (R31, R20, R19, R7, R28, R10) that was attractive palatable, and in a form, they could easily consume of 37 residents reviewed for dining in a sample of 37 residents.Findings include: The facility's Service of Food policy, revised June 2023, states: PolicyIt is the policy of Extended Care LLC to distribute and serve food in a safe, accurate, timely, and acceptable manner. PurposeThe purpose of this policy is to create an exceptional culinary experience for residents that reflects the philosophy and vision of the organization and is delivered in the most efficient and safe manner. Process Hot foods will be held at 135–140 degrees F or higher, and cold foods will be held at 40 degrees F or below for service. Properly cooked roasts may be held at 130 degrees F or above. Maintain cold food at 41 degrees F or below. Frozen food must remain frozen. Food temperatures will be taken on the line by culinary team members…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to treat residents with dignity and respect, and provide care for each resident in a way that promotes their quality of life. This failure affected three of three residents (R3, R12, R18) reviewed for dignified care on the sample list of 37.Findings Include: The Facility's Resident Rights for People in Long-Term Care Facilities policy dated November 2018 documents the facility must treat each resident with dignity and respect and must care for each resident in a manner that promotes their quality of life. 1. R3's Minimum Data Set, dated [DATE] documents R3 is cognitively intact and requires staff assistance for showering, transfers, hygiene and toileting. On 2/22/26 at 9:33 AM R3 stated she does not like how the staff always rush through things when providing her care. R3 stated she feels like staff view her as a task and not a human. The staff don't seem caring and do not provide thorough care. R3 stated staff often rush through her showers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary feeding assistance for a resident who was observed eating with his hands. This failure affected one (R4) of three residents reviewed for nutrition from a total sample of 37 residents.Findings include:On 02/22/2026 at 8:28 a.m., R4 was observed lying in bed with the head of the bed elevated, eating breakfast using his fingers, and no eating utensils were present on the tray. R4's meal consisted of scrambled eggs, a pancake with syrup, sausage, and cream of wheat, with cranberry juice and water provided. R4 was unable to answer questions and responded only with yes/no answers.On 02/24/2026 at 8:15 a.m., V19 (R4's family member) stated that R4 wants to be independent and that his stroke affected his right side, making it more difficult for him to use utensils with his left hand. V19 stated he does not know how R4 would feel knowing he was having to use his hands to eat. V19 further stated that he does not feel the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess residents using antipsychotics, failed to identify and track resident specific targeted behaviors, and failed to follow physician's order for gradual dose reduction for three residents (R43, R13, R2) of five residents reviewed for psychotropics in a sample list of 37 residents.Findings Include: 1. R43's Medication Administration Record (MAR) for February 2026 includes a current order initiated 1/29/26 for Seroquel Oral Tablet 25 mg (Quetiapine Fumarate): give 1 tablet by mouth two times a day for Major Depressive Disorder and Anxiety. On 2/22/26 at 9:15 a.m., R43 was seated in a wheelchair in her room. R43 reached down with her right hand several times as though she was picking something up from the floor. There was nothing visible that she was reaching for. On 2/24/26 at 2:00 p.m., V2, Director of Nursing, verified no baseline assessment was performed when R43 was ordered Seroquel in January. V2 provided a generic list of behaviors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop a care plan to address a resident's hearing loss and implement interventions to maintain or improve his communication for one of 16 (R20) residents reviewed for care plans in the sample of 37.Findings include: R20's Minimum Data Set (MDS) dated [DATE] documents R20 is alert and oriented and has moderate hearing loss.R20's care plan, reviewed on 1/27/2026, does not include a care plan addressing R20's moderate hearing loss or interventions to assist R20 with communicating his needs effectively.On 2/22/2026 at 9:34 a.m., R20 was sitting at bedside eating breakfast but did not respond when this surveyor spoke with him. The surveyor attempted several times, speaking in a loud tone of voice, to communicate with R20 and asked if he was alright. R20 gestured toward his ear and stated, I cannot hear. R20 stated he does not have a hearing aid. R20 reported he told the facility he wanted a hearing aid and that the facility was supposed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff provided appropriate intervention to assist a resident with moderate hearing loss to communicate his needs effectively for one of one resident (R20) reviewed for hearing loss in the sample of 37. Findings include:R20's Minimum Data Set (MDS) dated [DATE] documents R20 is alert and oriented and has moderate hearing loss.R20's care plan, reviewed on 1/27/2026, does not include a care plan addressing R20's moderate hearing loss or interventions to assist R20 with communicating his needs effectively.On 2/22/2026 at 9:34 a.m., R20 was sitting at bedside eating breakfast but did not respond when this surveyor spoke with him. The surveyor attempted several times, speaking in a loud tone of voice, to communicate with R20 and asked if he was alright. R20 gestured toward his ear and stated, I cannot hear. R20 stated he does not have a hearing aid. R20 reported he told the facility he wanted a hearing aid and that the facility was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician's orders for oxygen for three residents (R22, R33, R55) of three residents reviewed for oxygen in a sample list of 37.Findings Include: 1. R55's Physician's Order Sheet (POS) includes an order dated 12/8/25 for oxygen at two liters per minute as needed. R55's progress notes document that R55 received oxygen on 12/8/26 at three liters per minute from 1:38 PM until 11:39 PM. There is no physician's order authorizing oxygen at three liters per minute for R55. On 2/24/26 at 1:13 PM, V2, Director of Nursing, verified that R55's oxygen was increased to three liters per minute without a physician's order. V2 stated, The nurse increased the oxygen flow rate when R55's oxygen saturation went lower and he became short of breath. My expectation would be that the nurse should call the doctor to obtain an order as soon as possible after increasing the oxygen flow rate. 2. On 2/22/2026 at 9:24 AM, R33 was sitting in his wheelchair in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement interventions to maintain expanded barrier precautions (EBP) for one resident (R25) who has open wounds of five residents reviewed for EBP in a sample list of 37.Findings include:R25's Care Plan initiated 2/22/26 includes the following diagnoses: presence of left artificial hip joint, presence of cardiac pacemaker, malignant neoplasm of abdomen, cataract, atrial fibrillation and flutter, hypertension, chronic obstructive pulmonary disease, congestive heart failure, wound of left great toe, peripheral vascular disease, and chronic kidney disease stage III.R25's Minimum Data Set (MDS) dated [DATE] documents R25 is cognitively intact.R25's wound assessment dated [DATE] documents R25 has an unstageable pressure ulcer on his left heel.On 2/22/26 at 9:00 a.m., R25's door was open to the hall. There was no sign on the door or anywhere else visible to indicate R25 was on Enhanced Barrier Precautions (EBP). There was no dirty linen or red…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 63 citations
  • Potential for harm · D2026-02-24 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete infection surveillance documentation and ensure one resident (R25) met the criteria for initiation of an antibiotic of four residents reviewed for antibiotic stewardship in a sample of 37 residents. Findings Include:R25's Care Plan initiated 2/22/26 includes the following diagnoses: Presence of Left Artificial Hip Joint, Presence of Cardiac Pacemaker, Malignant Neoplasm of Abdomen, Cataract, Atrial Fibrillation and Flutter, Hypertension, Chronic Obstructive Pulmonary Disease, Congestive Heart Failure, Wound of Left Great Toe, Peripheral Vascular Disease, and Chronic Kidney Disease Stage III. R25's Minimum Data Set (MDS) dated [DATE] documents R25 is cognitively intact. R25's Wound assessment dated [DATE] documents R25 has an unstageable pressure ulcer in his left heel and left great toe. R25's Medication Administration Record (MAR) for February documents a physician's order dated 2/5/26 for Bactrim Oral Tablet 400-80…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-31 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Registered Nurse coverage for at least eight consecutive hours a day, seven days a week. This failure has the potential to affect all 50 residents residing in the facility.Findings include:The Facility assessment dated [DATE] with a review date of 10/9/2025 documents the following: Staffing: The facility will be staffed according to resident needs and required staffing guidelines and considerations of continuity of care.The facility's Daily Assignment Sheets dated December 16, 2025 through December 31, 2025 documents no Registered Nurse coverage on 12/25/25.On 12/31/25 at 10:24am, V2 (Director of Nursing) confirmed the facility did not have Registered Nurse coverage for 8 consecutive hours on 12/25/25. V2 stated the registered nurse who was scheduled had called off and V2 did not come in that day to cover the shift.The facility Room Roster dated 12/30/25 documents 50 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to conduct a procedure with a mechanical lifting device in a safe manner to prevent a resident fall. This failure affects one resident (R1) out of five reviewed for falls and mechanical lift use on the sample list of five. Findings include: R1's Face Sheet dated 11/30/22 documents R1 was admitted to the facility on this date and is her own responsible party and financial guarantor. This same Face Sheet, along with R1's Medical Diagnoses List (undated) documents R1 experiences medical conditions including Generalized Weakness, Polyarthralgia, Lymphedema, Class 3 Obesity, Gout, Physical Debility, Osteoarthritis of Bilateral Knees, Hypertension, and Diabetes Mellitus Type 2. On 4/24/25 at 8:40 AM, R1 was lying in bed in her own room. R1 could not make a complete fist with her left hand which was visibly swollen with taught skin. R1 had a compression wrap on her left knee. R1 stated a CNA (Certified Nursing Assistant, V6) had transferred her using a sit-to-stand mechanical lift, R1 tried to inform the CNA that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to acquire, dispense, and administer a resident's pain medication as ordered by the physician. This failure affects one resident (R1) out of three reviewed for pain on the sample list of five. Findings include: R1's Face Sheet dated 11/30/22 documents R1 was admitted to the facility on this date and is her own responsible party and financial guarantor. This same Face Sheet, along with R1's Medical Diagnoses List (undated) documents R1 experiences medical conditions including Generalized Weakness, Polyarthralgia, Lymphedema, Class 3 Obesity, Gout, Physical Debility, Osteoarthritis of Bilateral Knees, Hypertension, and Diabetes Mellitus Type 2. On 4/24/25 at 11:50 AM, R1 stated she had been experiencing increased pain in her left hand and knees ever since she fell off of the sit-to-stand mechanical lift on 3/9/25. R1 stated her doctor (V10) had prescribed Norco (Hydrocodone 5 milligrams with Acetaminophen 325 milligrams) that she is supposed to be able to have every 4 hours if she needs it. R1 further stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-11 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow up on grievances and document actions taken for six (R19, R29, R36, R37, R45, R57) of six residents reviewed for grievances in the sample list of 39. This failure has the potential to affect all 51 residents in the facility. Findings include: The facility's undated Resident Council Policy documents the purpose of the council meeting is to protect and preserve resident rights and for residents to discuss grievances/problems and to participate in the resolution of these concerns. This policy documents suggestions and complaints will be presented in writing to the facility's Administrator, Social Services Director, and other facility staff to review and implement follow up actions. The Concern/Suggestion form will be used to document concerns and the Administrator will respond to all council recommendations and complaints in writing, and per the facility's grievance policy. The facility's Grievance policy dated November 2016 documents the facility will post information on how to file a grievance and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-11 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to employ a Director of Nursing and failed to provide the services of a registered nurse for eight consecutive hours seven days a week. This failure has the potential to affect all 51 residents residing in the facility. Findings Include: On 3/9/25, 3/10/25 and 3/11/25 there was not a full time Director of Nursing working in the facility. The resident roster dated 3/9/25 documents 51 residents reside at the facility. The facility's nursing working schedule from 2/24/25 to 3/10/25 documents the facility did not have the services of a Registered Nurse (RN) for eight consecutive hours on 2/24/25, 2/27/25, 2/28/25, 3/1/25 and 3/2/25. On 3/10/25 at 9:00am V3 Assistant Director of Nursing stated the facility has not had a Director of Nursing (DON) since 1/31/25 when the pervious Director of Nursing took another job. V3 stated the facility does not always have Register Nurse coverage for eight consecutive hours seven days a week. V3 confirmed the documentation on the working schedule provided was an accurate record of RN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-11 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 51 residents in the facility. Findings include: On 3/10/25 at 11:15AM and 3/11/25 11:30am V3 Dietary Manager was actively supervising dietary operations in the facility kitchen. On 3/11/25 at 11:04am V3 Dietary Manager stated that V3 was hired a couple of weeks ago as Dietary Manager. V3 stated that V3's Food Safety/Dietary Manager Certificate expired over a year ago, and V3 is scheduled to take the test next month. V3 stated at this time V3 fails to meet the State of Illinois standards to be a food service manager or dietary manager. On 3/11/25 at 2:02pm V1 Administrator confirmed that V3 Dietary Manager does not currently have a valid Food Safety/Dietary Manager Certificate as required. The Facility Assessment (not dated) documents a full-time dietician or other clinically qualified nutrition professional to serve as the director of food and nutrition services is needed to provide competent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-11 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to employ dietary support staff with the appropriate competencies to carry out the functions of the food and nutrition service. This failure has the potential to affect all 51 residents residing in the facility. Findings include: On 3/10/25 at 11:00am V26 Dietary Aide was preparing residents food, assisting with plating and distributing resident's meals. On 3/11/25 at 3:30pm V19 Dietary Aide was preparing residents food, assisting with cooking residents food and preparing residents drinks. On 3/10/25 at 11:00am V26 stated that V26 does not have any training in food service or nutrition and does not have a food handlers certificate. On 3/11/25 at 11:04 am, V4, Dietary Manager, stated, We have six employees on the kitchen staff, four of those employees do not have a Food Handler's certificate. Those employees are (V19, V26, V27 and V28). On 3/11/25 at 11:26 am, V1, Administrator acknowledge that V9, V26, V7 and V28 do not have a current Food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-11 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to annually implement and evaluate the effectiveness of a performance improvement plan. This failure has the potential to affect all 51 residents in the facility. Findings include: The facility's undated Quality Assurance Performance Improvement (QAPI) Plan documents the QAPI committee will conduct a self assessment of the facility on an annual basis and prioritize activities, policies and procedures and continually monitors for improvement through the use of self assessment. The facility will consider input from staff, residents, and family members, adverse events, performance indicators, survey findings, and complaints/grievances. Root Cause Analysis will be used for identifying contributing causal factors designed to get to the underlying cause of a problem, which leads to identification and effective interventions to make improvements. Measurements are used by gathering data and analyzing trends and implementation of interventions will be evaluated to ensure continuation and progress is continued or sustained. On 3/11/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-11 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have quarterly Quality Assurance meetings. This failure has the potential to affect all 51 residents in the facility. Findings include: The facility's undated Quality Assurance Performance Improvement (QAPI) Plan documents the facility will take a proactive approach to improve the care provided and will create systems to achieve compliance through tracking, investigating, and trying to prevent recurrence of adverse effects, investigating complaints, seeking feedback from residents and staff, setting targets for quality, and striving for deficiency free surveys. This plan documents the interdisciplinary team will ensure resident's needs are met through QA meetings. QA meeting documented 1/9/25. All required members present. On 3/11/25 at 12:08 PM V1 Administrator provided the facility's QAPI meeting dated 1/9/25. V1 stated V1 has been the Administrator since December 2024 and has only had one QA meeting in January 2025. At 12:15 PM V1 provided additional QAPI meeting sign in sheets dated 4/26/24 and 9/5/24. V1 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement their water management plan, prevent potential cross contamination of a pressure sore and the treatment cart, and implement Enhanced Barrier Precautions. These failures have the potential to affect all 51 residents residing in the facility. Findings include: The facility's Water Management Plan-Legionella Bacteria Risk Management Policy dated 11/17/24, documents the facility will develop the following documents and process as components of the Water Management Plan which includes: identify the end user of water to determine at risk consumers, identify all areas where water is processed after entering facility, develop process flow diagrams to describe how water is processed at the facility, verify that the process flow diagrams are accurate by on-site verification, perform a Hazard Analysis based on process flow diagrams, and identify critical points. This policy states hot water tanks will have temperature checked everyday, deliverable hot/cold water temperatures checked weekly, hot water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-11 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents have access to their personal funds for four (R57, R14, R19, R37) of seven residents reviewed for personal funds in the sample list of 39. Findings include: The facility's Resident Personal Trust Funds policy dated 4/15/24 documents the resident personal funds will be maintained in the business office and social services staff can assist residents in obtaining funds from the business office. This policy documents residents may make deposits or receive funds at the business office during regular business hours Monday through Friday or at the specified times posted in the facility. Withdrawals for less than $60 will be made immediately and over $60 will require a 24 hour notice. 1.) On 03/09/25 at 9:19 AM R14 stated R14 has a $60 monthly income that the facility keeps in trust fund account. R14 stated R14 does not have access to R14's personal funds on the weekends when V17 Business Office Manager isn't in the facility, which isn't right.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-11 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide quarterly statements for personal fund accounts for four (R1, R7, R14, R18) of seven residents reviewed for personal funds in the sample list of 39. Findings include: The facility's Resident Personal Trust Funds policy dated 4/15/24 documents the resident personal funds will be maintained in the business office and quarterly statements for all transactions will be provided to the resident or legal representative. 1.) On 03/09/25 at 9:19 AM R14 stated R14 has a $60 monthly income that the facility keeps in trust fund account. R14's Minimum Data Set, dated [DATE] documents R14 as cognitively intact. The facility's Resident Council Minutes dated 2/20/25 document concerns that residents need account statements for what they are paying for. R14's Resident Statement dated 3/10/25 documents transactions between 1/1/25 and 3/5/25, with a remaining balance of $2,496.20. 2.) R7's Resident Statement dated 3/10/25 documents transactions between 1/2/25 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-11 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide numerous showers as scheduled for dependent residents. These failures affect two residents (R9, R43) of three reviewed for activities of daily living in the sample list of 39. 1. On 3/9/25 at 9:00am R10 stated that R9 is R10's Husband and R9 does not get two showers a week. R10 stated that R9 needs help from staff to get a shower, due to R9's not knowing how to take one without someone helping R9. On 3/11/25 at 9:15am V3 Assistant Director of Nursing (ADON) stated all residents are scheduled for two showers a week, and if a resident refuses a shower after three attempts a bed bath is offered. V3 stated if the resident still refuses, a nurse is notified and documents it in the resident's chart. V3 stated after giving the resident a shower, the Certified Nursing Assistant (CNA) documents it on a shower sheet. V3 stated all showers must be documented on a shower sheet whether the resident receives a shower, bed baths or refusals. On 3/11/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-11 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to offer immunization education, immunization consent forms, and vaccinations for five residents (R9, R28, R41, R52, R160) of five residents reviewed for immunizations in the sample list of 39. Findings include: R9, R28, R41, R52, and R160 have no documentation of education for vaccinations, no consents for vaccinations, and no documentation of vaccines being offered or administered in their medical records. On 3/11/25 at 2:30 PM, V2 Corporate Nurse stated there is no documentation for immunizations for the five residents (R9, R28, R41, R52, R160) requested. The facility's Immunization of Residents Policy dated Revised 1/23/20, documents this facility will offer immunizations and vaccinations that aid in the prevention of infectious diseases unless medically contraindicated or otherwise ordered by the resident's attending physician or the facility's medical director.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to have a physician order for medication found at the bedside for one (R39) of one resident reviewed for self administration of medications in the sample list of 39. Findings include: The facility's Medication Administration policy dated 11/18/17 documents medications will not be kept at the bedside unless there is a physician order to do so. On 3/09/25 at 8:50 AM there was a Combivent inhaler on R39's overbed table. R39 stated R39 self administers the inhaler, two puffs, two to four times per day and the inhaler is always kept in R39's room. R39's March 2025 Physician Order Summary does not document an active order for the Combivent inhaler or for R39 to keep this medication at the bedside prior to 3/9/25. On 3/9/25 between 12:48 PM and 12:52 PM V7 Registered Nurse stated R39 has an inhaler that R39 keeps in her room and self administers. V7 reviewed R39's active physicians orders and Medication Administration Record and confirmed there is no order for the Combivent inhaler. V3 Assistant Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement physician's ordered treatments, monitor daily weights, report weight gain, and develop a care plan for lymphedema and congestive heart failure (CHF) for one (R10) of two residents reviewed for edema in the sample list of 39. Findings include: On 03/09/25 at 9:51 AM R10 stated R10's legs are suppose to be wrapped every morning and removed every night, but that doesn't always get done. R10 stated R10's leg wraps have been on for several days. R10 stated R10 was hospitalized in November 2024 for cough and lymphedema. R10's legs had lymphedema and the leg wraps were sliding down onto R10's feet. R10's Minimum Data Set (MDS) dated [DATE] documents R10 is cognitively intact. R10's active care plan lists diagnoses of Lymphedema and CHF, but does not document a problem, goal, and interventions to address R10's CHF and Lymphedema. R10's January 2025 Physician's Order Summary documents an order to monitor weight daily, notify physician of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain a treatment order for a newly discovered pressure area, monitor the area and follow manufactures recommendations for a treatment application for one resident (R43) of two residents reviewed for pressure ulcers in the sample list of 39. Findings include: R43's undated diagnoses list documents R43's diagnoses as: Acute and Chronic Respiratory Failure without Hypoxia, Type II Diabetes Mellitus without complications, Chronic Obstructive Pulmonary Disease, and Cognitive Communication Deficit. Pressure Wound is not listed as a diagnosis in R43's medical record. R43's Hospice notes dated 12/19/24, document redness to buttocks. R43's medical Record has no other documentation regarding this area until another Hospice note dated 1/2/25. This Hospice note documents a stage II wound measuring 2 centimeters (cm) by 2 cm and recommended a treatment. A telephone order written on 1/8/25, was given with treatment orders for R43's pressure wound. R43's Treatment Administration Records (TAR) for December 2024 has no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide complete and hygienic catheter care, failed to maintain the urinary catheter tubing and drainage bag off the floor, failed to have a physician order for a urinary catheter and failed to record catheter care and urinary output for two (R31, R36) of two residents reviewed for urinary catheters in the sample list of 39. Findings include: The facility's Catheter Care policy dated February 2018 documents for female catheter care, separate the labia and wash the perineal area prior to cleansing the urinary catheter. 1.) On 3/09/25 at 9:51 AM R31 stated staff doesn't always empty R31's urinary catheter drainage bag when requested. R31 stated R31 has had the urinary catheter for about a month and that no staff provide routine cleaning of the catheter. R31 stated the hospital staff cleaned R31's urinary catheter when R31 was at the hospital. R31 stated R31 has a history of bladder infections and urinary retention, which is why the catheter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement gradual dose reductions (GDR), identify and track targeted behaviors, implement nonpharmacological interventions, and assess for the use of psychotropic medications for one of five residents (R14) reviewed for unnecessary medications in the sample list of 39. Findings include: The facility's Psychotropic Medication Policy dated 11/28/17 documents the following: An unnecessary drug is any drug used in an excessive dose, for excessive duration, without adequate monitoring, without indications for use, and drugs should be reduced or discontinued if adverse consequences are present. Rule out causative agents of behaviors, implement nonpharmacological interventions to decrease behaviors and prior to prescribing psychotropic medications, complete a Pre-Psychotropic Medication Assessment prior to a new psychotropic medication order and complete quarterly Psychotropic Medication Assessments. Residents with psychotropic medications will have documented behaviors and behavior tracking sheets implemented for monitoring.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation,interview and record review the facility failed to administer medications according to physician orders and manufacturer recommendations for two of five residents (R30 and R31) reviewed for medication administration on the sample of 39. The facility had two errors out of 28 opportunities resulting in a medication error rate of 7.14 percent. Findings include: The facility's policy titled Medication Administration revision date 11/18/17 states Drug administration shall be defined as an act in which a single dose of a prescribed drug or biological is given to a resident by an authorized person in accordance with all laws and regulations governing such acts. The complete act of administration entails removing an individual dose from a previously dispensed, properly labeled container (including a unit dose container), verifying it with the physician's orders, giving the individual dose to the proper resident, and promptly recording the time and dose given. 1.) R30's March 2025 Physician Order Sheet (POS) documents an order for Lisinopril 2.5 mg (milligram) once a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-11 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow a diet order for thickened liquids for one (R210) of 24 residents reviewed for meals in the sample list of 39. Findings include: The facility's Diet Orders policy dated June 2006 documents the physician should be contacted to receive diet orders, nursing notifies the dietary department in writing of the correct diet order using the Diet Order Form, and the food service manager is responsive for reviewing the resident's medical record to ensure a written order exists and matches the diet order. This policy documents Diet Order Forms are kept on file in the dietary department for staff to reference. On 3/09/25 at 9:26 AM R210's breakfast tray contained regular consistency water and juice. V5 Certified Nursing Assistant (CNA) stated R210 refused breakfast, but R210 drinks a lot of water that is supposed to be thickened. V5 confirmed R210's breakfast tray contained regular consistency liquids. On 3/09/25 at 1:27 PM R210 was in bed and R210's noon meal tray was at the bedside. R210's meal consisted of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to staff a Registered Nurse (RN) for eight consecutive hours per day. This failure has the potential to affect all 46 residents residing in the facility. Findings include: The facility's August 2024 Nurse Schedule and Nursing Daily Sheets dated 8/4/24 and 8/7/24 do not document an RN was scheduled to work. On 8/14/24 at 1:51 PM-2:47 PM the facility's staffing and daily sheets were reviewed with V2 Director of Nursing. V2 reviewed employee time cards and schedules, and confirmed the facility did not have an RN on duty on 8/4/24 and 8/7/24. V2 stated V6 RN is the full time RN, V15 RN works as needed, V3 Minimum Data Set Coordinator is also an RN, and V2 fills in on the weekends when RN coverage is needed. V2 stated V2 and V3 were out sick with COVID-19, which is why there was no RN coverage on 8/4/24 and 8/7/24. The facility's Room Roster dated 8/13/24 document 46 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have adequate dietary staff to ensure meals are served timely. This failure affects four (R1, R4, R5, R6) of five residents reviewed for meals in the sample list of 13. This failure has the potential to affect all 46 residents residing in the facility. Findings include: On 8/13/24 at 11:10 AM, R1 stated kitchen staff was out sick with COVID-19 (Human Coronavirus Infection), so the meals weren't served on time for two days before the facility had additional staff come in to help. R1 stated breakfast was served at 11:00 AM instead of 8:00 AM, lunch was around 3:00 PM, and supper was at 7:00 PM. On 8/13/24 at 1:56 PM, R4 stated: Meals aren't served timely. This weekend it was 10:00 AM for breakfast and 1:00-1:30 PM for lunch. Meals aren't served timely. On 8/13/24 at 2:28 PM, R5 stated recently the facility has lost many kitchen staff and meals are served two to three hours later than scheduled. On 8/13/24 at 3:45 PM, R6 stated breakfast is served around…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain a clean and sanitary kitchen. This failure has the potential to affect all 46 residents residing in the facility. Findings include: On 8/13/24 at 9:50-9:57 AM, the kitchen was toured with V10 Dietary Manager. There was dust and debris on the floor and dirt built up on the floor around the range and prep table. There were dark, dried splatters on the side of the range and on the wall near the three sink washing station. On 8/13/24 at 11:55 AM-12:35 PM, V10 served the noon meal trays for all of the residents. V14 Dietary Aide swept the floor and there was a large pile of dirt and debris. There was dark dirt build up on the floor around the range and prep table, and there were dark, dried splatters on the side of the range and wall near the three sink station. This was confirmed with V10 and V11 Dietary Aide. V11 stated the floors are suppose to be swept and mopped at the end of each shift and should have been done last evening. V10 stated the kitchen is cleaned daily and a deep clean is done weekly, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement infection control measures to prevent the spread of COVID-19 (Human Coronavirus Infection) by failing to maintain a supply of N95 respirators, ensure staff wear appropriate Personal Protective Equipment (PPE), ensure staff wear PPE correctly, and routinely disinfect high touch surfaces during a COVID-19 Outbreak. This failure affects seven (R3, R5, R2, R10, R11, R12, R13) of seven residents reviewed for Infection Control in the sample list of 13. These failures have the potential to affect all 46 residents residing in the facility. Findings include: 1.) The facility's August 2024 Staff Infection Control Log documents 16 employees tested positive for COVID-19 between 8/2/24 and 8/6/24. The Facility's August 2024 Resident Infection Control Log documents 24 residents tested positive for COVID-19 between 8/1/24 (when the outbreak began) and 8/8/24. Positive residents included R2, R3, R11, R12. On 8/13/24 at 9:58 AM, V19 Resident Care Coordinator stated 24 residents have contracted COVID-19 during this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-15 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain functioning call lights for four (R3, R5, R8, R9) of four residents reviewed for call lights in the sample of 13. Findings include: 1.) On 8/13/24 at 2:28 PM, R5 was lying in bed and there was a handheld bell on R5's bed beside R5. R5's room did not contain a call light cord attached to the call light box in R5's room. There was contact and droplet isolation signage posted on R5's room door. On 8/15/24 at 11:03 AM, R5 was in R5's room with a handheld call bell beside her. There was no call light cord plugged into the call light box in R5's room. R5 stated the other night R5 kept ringing the handheld bell and it took a long time for staff to answer, and usually R5 has to wait 30 minutes or more for staff to respond. R5 stated the staff told R5 that they didn't know where the bell sound was coming from. On 8/13/24 at 3:22 PM, V17 Certified Nursing Assistant (CNA) stated R5's call light hasn't been working for a few weeks. R5's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to sufficiently staff housekeepers in order to provide a clean and homelike environment. This failure affects three (R2, R5, R6) of seven residents reviewed for housekeeping in the sample list of 13. Findings include: 1.) On 8/13/24 at 3:45 PM, R6 stated the facility doesn't have enough housekeeping staff and R6's room isn't always cleaned daily. R6 stated no one has been in to clean R6's room yet today. R6's floor was sticky. There were paper towels on the bathroom floor, the garbage can was overflowing with garbage, and the toilet bowl contained dried feces. R6's Minimum Data Set (MDS) dated [DATE] documents R6 as cognitively intact. 2.) On 8/13/24 at 4:06 PM, R2 stated housekeeping hasn't been in to clean R2's room yet today. There was dust and food wrappers observed on R2's floor. R2 stated housekeeping staff was out sick with COVID-19 (Human Coronavirus Infection) and the rooms weren't getting cleaned every day. R2's MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide scheduled showers for one (R4) of seven residents reviewed for Activities of Daily Living in the sample list of 13. Findings include: On 8/13/24 at 1:56 PM, R4 stated R4 prefers to have showers weekly, but R4 has not received a shower for two weeks since the facility has a COVID-19 (Human Coronavirus Infection) outbreak. R4's Minimum Data Set, dated [DATE] documents R4 is cognitively intact and is dependent on staff for bathing. The facility's Shower List dated 4/15/24 documents R4's showers are scheduled on Thursdays. R4's August 2024 shower sheets were requested from the facility on 8/15/24. On 8/14/24 at 9:21 AM, V6 Registered Nurse stated there was a staffing shortage due to the COVID-19 outbreak on the second week of August, around the 9th, which affected showers being given. On 8/15/24 at 11:11 AM, V8 Certified Nursing Assistant provided R4's shower sheet dated 8/1/24. V8 confirmed V8 is the facility's assigned shower aide. V8 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow a physician ordered diet for one (R1) of five residents reviewed for diet in the sample list of 13. Findings include: On 8/13/24 at 11:10 AM, R1 stated R1 is a diabetic, but is not on a special diet. R1 states R1 just monitors what R1 eats. On 8/13/24 at 11:55 AM and 12:35 PM, V10 Dietary Manager served all of the residents' meal trays. R1's meal tray consisted of Salisbury steak, gravy, mashed potatoes, one slice of bread, sunshine carrots, and ice cream. R1's meal tray card documented regular diet. V10 stated low concentrated sweets and controlled carbohydrate diets are similar, and the bread is not served for those diets for this meal. R1's Brief Interview for Mental Status dated 7/30/24 documents R1 is cognitively intact. R1's August 2024 Physician's Order Summary (POS) documents R1's diagnoses include Type 2 Diabetes Mellitus and R1's diet is Controlled Carbohydrate. On 8/14/24 at 3:50 PM, V10 confirmed R1's meal tray card documents regular diet and the prescribed diet on the POS should be what is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-29 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to employ a clinically qualified Director of Food and Nutrition. This failure has the potential to affect all 49 residents residing in the facility. Findings include: The facility assessment dated [DATE] documents that a dietician or other clinically qualified nutrition professional will serve as the director of food and nutrition services. The facility provided dietary schedule documents no dietary manager until July 25, 2024 and no certified dietary manager on staff during the month of July 2024. On 7/25/24 at 1:45PM, V1 Administrator said that he had been cooking for the last 12-14 days due to lack of staff, including a dietary manager. V1 Administrator then said that he hired V8 dietary manager who started orientation on 7/25/24. On 7/29/24 at 11:25PM, V1 Administrator said that the only documented training that V8 Dietary Manager has provided is a food handler's certificate and that he could not provide documentation that V8 was a certified dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-29 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to employ sufficient staffing with the appropriate competencies to provide food service. This failure has the potential to affect all 49 residents who reside in the facility. Findings include: The facility food service staffing and scheduling policy dated 12/2006 documents that it is the policy (facility name)Health Care that sufficient, competent support personnel are employed to carry out the functions of the department. The facility assessment dated [DATE] documents that the dietary department needs include 8 hours of a director of food and nutrition services and 12 hours of food and nutrition services staff per day. On 7/25/24 at 1:45PM, V1 Administrator said that he had been cooking for the last 12-14 days due to lack of staff, including a dietary manager (DM). The facility provided dietary schedule dated July 2024 documents that a dietary manager was scheduled on July 25, 26, 27, 28, 29 and 30. The facility provided dietary schedule…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect two (R1 and R2) of three residents from verbal and mental abuse from a total sample of three residents reviewed for abuse. Findings include: The facility provided Abuse Prevention Program Policy dated 11/28/2016 documents that the facility affirms the right of its' residents to be free from abuse or mistreatment including protecting residents from verbal abuse from staff. Verbal abuse is identified in the policy as the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or families or within their hearing distance regardless of their age, ability to comprehend, or disability. Examples of verbal abuse include but are not limited to threats of harm, or saying things to frighten a resident. Mental abuse includes threats of punishment or deprivation. On 7/29/24 at 9:00AM, R1 was sitting at the table in the dining room. R1 did not respond to verbal communication. R1's 7/14/23 cognitive assessment documents R1 as severely cognitively impaired. R2's 6/13/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-29 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement its abuse policy by failing to immediately report suspected abuse to the abuse coordinator and failing to ensure that the alleged abuser was immediately removed from the facility for two (R1 and R2) of three residents reviewed for abuse from a total sample list of three. Findings include: The facility Abuse Prevention Program Policy dated 11/28/16 documents that employees are required to immediately report any occurrences of potential/alleged mistreatment, exploitation, neglect, and abuse of residents and misappropriation of resident property they observe, hear about, or suspect to a supervisor and the administrator. Employees of this facility who have been accused of mistreatment, exploitation, neglect, abuse or misappropriation of resident property will be immediately removed from resident contact until the results of the investigation have been reviewed by the administrator or designee. Employees accused of alleged mistreatement, exploitation, neglect, abuse or misappropriation of resident property shall not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-19 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to employ a clinically qualified Director of Food and Nutrition. This failure has the potential to affect all 47 residents residing in the facility. Findings include: On 7/18/24 at 10:40 AM, V1 Administrator stated they do not have a Dietary Manager at this time, V1 stated the facility had a Dietary Manager for five days but that person abandoned the job so we let him go. V1 stated V1 has been working in the kitchen a lot and comes in every weekend and at other times to cook. V1 stated V2 Director of Nursing (DON) has also been helping to cook. On 7/18/24 at 12:30 PM, V2 DON stated V2 has been cooking for the past one and a half to two weeks. Throughout this survey, from 7/18/24 through 7/19/24, a Dietary Manager was not present in the facility. The facility's Food Service Manager job summary dated 10/16, documents qualifications for this position include: must have taken or be willing to take the Dietary Managers Course and have passed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-19 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have qualified dietary aides and a cook. This failure has the potential to affect all 47 residents who reside in the facility. Findings include: The Facility assessment dated [DATE], documents food and nutrition services staff be in the facility 14 hours per day. The facility's Diet Aide job summary dated 10/16, documents a dietary aide must have passed the sanitation test or be willing to take the course approved by the state the facility is in and must receive food handler's training within 30 days of employment. On 7/18/24 at 12:30 PM, V2 Director of Nursing (DON) stated V2 has been cooking at the facility for one and a half to two weeks. On 7/18/24 at 3:30 PM, V1 Administrator stated V4, the cook, does not have a cooking/sanitation certificate, also V5 and V6 diet aides do not have a food handlers certificate at this time. At this same time, V1 stated V1 was not aware that V4 needed a cooking/sanitation certificate. On 7/18/24 at 3:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer a dietary supplement according to physician's orders for one resident (R3) of one resident reviewed for following physician's orders in the sample list of three. Findings include: R3's undated Cumulative Diagnosis Log, documents R3's diagnosis as: Transischemic Attack (TIA) and Cerebral Infarction. R3's Physician Order Sheet (POS) dated 7/1/24 to 7/31/24, documents Med Pass 2.0 Supplement 60 milliliters (ML) by mouth twice a day. R3's Medication Administration Record (MAR) dated 7/1/24 through 7/31/24, documents Med Pass 2.0 Supplement as not given to R3 on the following dates: 7/7/24, AM and PM; 7/11/24 AM and PM; 7/16/24 PM; and 7/19/24 AM. On 7/18/24 at 3:06 PM, V2 Director of Nursing (DON), verified on previous dates, R3 did not receive Med Pass Supplement. R3's Care Plan dated 3/22/24, documents to provide and serve supplements as ordered. The facility's Conformance with Physician Medication Orders dated Reviewed 9/27/17, documents all medication, headache remedies, vitamins, etcetera shall be given upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the resident's right to be free from verbal and mental abuse by a staff member. This failure affected one of four residents (R1) reviewed for abuse in the sample of four. Findings Include: The facility's Abuse Prevention Program dated 11/28/16 documents the facility affirms the right of it's residents to be free from abuse or mistreatment. The facility is committed to protecting the residents from abuse. Abuse includes the willful intimidation resulting in mental anguish which can include verbal or mental abuse. Verbal abuse is the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or families, or within their hearing distance regardless of their age, ability to comprehend, or disability. Mental abuse includes humiliation. The Abuse Investigation Report dated 5/22/24 documents V3 Certified Nurses Assistant (CNA) was verbally inappropriate towards R1. V3 made R1 feel embarrassed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-10 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide sufficient Registered Nursing (RN) hours on four of eighteen days reviewed for RN staffing. This failure has the potential to affect all 49 residents in the facility. Findings include: The facility Nursing Schedules from April 23, 2024 through May 10, 2024 were reviewed for RN staffing. The Facility Nursing Schedule (April 23, 2024 through April 30, 2024) documents on 4/23/24, 4/25/24, and 4/27/24, the facility scheduled four (4) hours of RN coverage for a 24 hour period. This same record documents on 4/29/24, the facility scheduled zero (0) hours of RN coverage for a 24 hour period. On 5/9/24 at 1:32pm, V5 Resident Care Coordinator confirmed the hours listed on the facility nursing schedule were correct and the facility failed to have sufficient RN coverage on 4/23/24, 4/25/24, 4/27/24, and 4/29/24. The Long-Term Care Facility Application for Medicare and Medicaid report dated 5/8/24 documents 49 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the range hood in a sanitary condition to protect food being prepared on the range, and failed to maintain the commercial dishwasher sanitizer levels to sanitize meal service wares and utensils. These failures have the potential to affect all 49 residents residing in the facility. Findings include: 1. On 5/7/24 at 9:28 AM, the range hood in the facility kitchen had a dull appearance and there was a general coating of a dull light brown colored greasy substance with darker brown grease trails running down the interior surface of the range hood. There was a pot of Brussels sprouts cooking on the range, as well as a cooked blueberry cobbler cooling on the side of the range, both items being directly underneath the hood. On 5/7/24 at 9:28 AM, there was an applied sticker on the outside of the range hood which documented a last cleaning date of 6/27/23. V6, Dietary Manager, stated, That sounds about right. I have been trying to keep it clean myself, but we need to get the cleaning service to come back in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-10 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to conduct quarterly Quality Assurance (QA) meetings. This failure has the potential to affect all 49 residents residing in the facility. Findings include: The facility's Quality Assurance meeting sign in sheets for the last year were requested and were provided by V1 (Administrator). The facility had a documented meeting on 4/26/2024. The QA Meeting sign in sheet dated 4/26/2024 documents the facility reviewed information from the months of January, February and March 2024. There are no documented QA meeting sign in sheets for any other quarterly committee meeting. On 5/9/24 at 9:15 am, V1 Administrator and V12 Regional Support confirmed there were no more sign in sheets for the Quarterly Committee Meetings. V1 on 5/10/24 at 9:45 am, confirmed the meeting sheet dated 4/26/24 covered the months of January, February and March 2024. The facility's undated policy titled Quality Assurance Plan documents the facility will have quarterly meetings. The facility's Resident Roster dated 5/7/24 and Form 671, Long Term Care Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-10 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to answer call lights in a timely manner for seven residents (R21, R29, R31, R37, R39, R40, R46) and failed to provide privacy while giving an insulin injection in the dining room for one resident (R40) of eight residents reviewed for dignity in the sample list of 32. Findings include: Resident Council Meeting Minutes document the following: 6/23/2023, call lights need to be answered more timely; 7/21/2023, call lights are not being answered timely due to staff availability; 10/20/2023, call lights not being answered timely; 11/17/2023, second shift late answering call lights; 2/15/2024, answering call lights late; 3/21/2024, need to be more prompt answering call lights; 4/18/2024, call lights need to be answered sooner. On 5/7/24 at 3:01 PM, during the resident council interview, R21, R29, R31, R37, R39, R40, R46, all stated call lights are not answered timely (on each shift). R40's Physician Order Sheet (POS) dated 5-1-24 - 5-31-24, documents Insulin Lispro 100unit/milliliter - inject 5 units subcutaneous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label insulin pens after opening for five residents (R5, R15, R16, R27, R40) of five residents reviewed for insulin storage in the sample list of 32. R5's Physician Order Sheet (POS) dated 5-1-2024 - 5-31-24, documents Insulin Glargine-YFGN Units 100 inject 15 units subcutaneous (SQ) two times a day; Fiasp 100 units/milliliter (ml) 3 ml pen inject 5 units SQ three times daily before meals and Insulin Fiasp 100ml 3 ml per sliding scale four times a day. R15's POS dated 5-1-2024 - 5-31-24, documents Insulin Glargine -YFGN U100 inject 15 units SQ at bedtime, Insulin Lispro 100units/ml inject four times a day per sliding scale. R16's POS dated 5-1-2024 - 5-31-24, documents Insulin Lispro 100u/ml SQ before meals four times a day. R27's POS dated 5-1-2024 - 5-31-24, documents Novolog 100 units/ml per sliding scale four times a day, Insulin Aspart 100units/ml 3 ml four times a day. R40's POS dated 5-1-2024 - 5-31-24, documents Insulin Lispro 100units/ml inject 5 units SQ before meals per sliding scale, Levemir…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-10 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that food served was palatable and attractive. This failure affects seven (R21, R29, R31, R37, R39, R40, R46) residents reviewed for dining services. Findings include: On 5/7/24 at 3:01 PM, resident council interview was held. At this time, R21, R29, R31, R37, R39, R40, and R46 all stated the food is terrible, doesn't look appetizing, is either hot or cold when not supposed to be, and they have the same things. Resident Council Minutes document: 6/23/24, food needs to be cooked more thoroughly; 9/15/23, cold food, want more fried chicken and magic cups; 12/21/23 cold food in dining room; 1/18/24, cold food all three shifts; 3/21/24, change meals, more coffee, too much butter; 4/18/24, hall trays for three meals are cold when they reach the residents, no coffee available to drink, more salt, pepper, sugar to be available, want alterations with how the food is being cooked. On 5/8/24 at 12:30 PM, surveyor asked V1 Administrator to come to dining room. At this time, surveyor and V1 observed at least 7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide a resident with an Advance Beneficiary Notice (ABN) at the termination of a Medicare Part A covered stay, thereby nullifying the resident's right to continue therapy services at their own expense, or decline therapy services. This failure affects one resident (R5) out of a sample of three reviewed for Beneficiary Notices on the sample of 32. Findings include: R5's Beneficiary Protection Notification Review (undated) documents R5 began a Medicare Part A covered stay at the facility 3/26/24, with a last covered date of 4/4/24. There was no evidence that R5 received an Advance Beneficiary Notice of her options to decline to receive further therapy, or to continue therapy services at her own expense. On 5/8/24 at 11:06 AM, V4, Business Office Manager, stated, I use the ABN notice for Medicare Part B. V4 then located ABN notices for two other residents discharged from Medicare Part A and stated, I don't know why I didn't make out an ABN for (R5).

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report and notify the Administrator and a supervisor of injuries of unknown origin and failed to notify the administrator of a resident to resident incident for three of three (R11, R31 and R17) residents reviewed for Abuse Allegations in the sample list of three. Findings include: R11's undated Face Sheet documents R11's diagnoses as Acute Metabolic Encephalopathy, History of falling, repeated falls, need for assistance with personal care. R11's Physician Order Sheet (POS) dated 5/1/24-5/31/24, documents R11's diagnoses as Anxiety, Bipolar, Depression, Vertigo, Vitamin D Deficiency, Fibromyalgia, Chronic Back Pain. R11's Nursing Notes dated 5/2/24 at 10:00 AM, document some bruises noted to A (anterior) R (right) and L (left) hands and upper stomach - resident (R11) denies hitting somewhere. There is no further documentation in R11's medical regarding this finding. On 5/8/24 at 11:30 AM, facility Abuse allegations were reviewed. There is no documentation of R11's bruising being investigated. R17's undated Face Sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete comprehensive Minimum Data Set assessments (Resident Assessment Instrument) in the required time frames. This failure affects two residents (R14 and R39) out of two reviewed for assessment timing on the sample list of 32. Findings include: 1. R14's comprehensive admission Minimum Data Set (MDS) dated [DATE], section A1600 documents R14 was admitted to the facility 12/21/23. This same MDS section A2300 documents an Assessment Reference Date of 12/28/23. This MDS documents the Care Area Assessments section V0200B2, and Care Plan Completion date section V0200C2, were signed as completed 3/27/24. This MDS section Z0500B documents the signed completion date as 3/27/24. 2. R39's comprehensive admission MDS dated [DATE], section A1600 documents R39 was admitted to the facility 12/20/23. This same MDS section A2300 documents an Assessment Reference Date of 12/27/23. This MDS documents the Care Area Assessments section V0200B2, and Care Plan Completion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to encode and transmit residents' Minimum Data Set Assessments (Resident Assessment Instrument) within the required time frame. This failure affects two residents (R14 and R39) out of two reviewed for assessment transmissions on the sample list of 32. Findings include: 1. R14's admission Minimum Data Set (MDS) dated [DATE] section A2300 documents an Assessment Reference Date of 12/28/23. This same MDS section Z0500B documents the signed completion date as 3/27/24 (reference F636). 2. R39's admission MDS dated [DATE], section A2300 documents an Assessment Reference Date of 12/27/23. This same MDS section Z0500B documents the signed completion date as 3/27/24 (reference F636). The Centers for Medicare and Medicaid Long Term Care Facility Resident Assessment Instrument 3.0 Users Manual dated effective 10/1/23 documents the timetable for transmitting a completed MDS is no later than twenty-one days after the completion date. On 5/10/24 at 9:23 AM, V21,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to encode residents' Minimum Data Sets (Resident Assessment Instrument) to accurately reflect residents' health status. This failure affects two residents (R13, R34) out of ten reviewed for Minimum Data Set accuracy on the sample list of 32. Findings include: 1. R13's Minimum Data Set (MDS) dated [DATE] section M0100 documents R13 had a pressure ulcer. This same MDS section M0300 documents R13's pressure ulcer as a stage 3, full thickness of skin loss with underlying fatty tissue exposed, that was not present on admission to the facility. This same MDS section M1040 documents R13 had 2 venous or arterial ulcers present. This MDS section A1600 documents R13 was admitted to the facility 9/16/23. On 5/8/24 at 09:38 AM, V14, Licensed Practical Nurse, stated, (R13) never had a pressure ulcer since he was admitted , he is mobile, gets himself up and down, and changes position on his own. (R13) did have some venous ulcers on both lower legs but that has all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain a Level 2 Pre-admission Screening and Resident Review (PASARR) for a resident diagnosed with severe mental illness while residing in the facility. This failure affects one resident (R40) out of three reviewed for Pre-admission Screening on the sample list of 32. Findings include: R40's Level 1 PASARR dated 10/6/22 documents a Level 2 screen was not required because R40 was not diagnosed with any SMI (Severe Mental Illness), ID (Intellectual Disability), nor RC (Related Condition). R40's Cumulative Diagnosis Log (undated) documents R40 has a medical diagnosis of Schizophrenia, a severe mental illness (SMI). R40's current Physician Order Sheet (POS) dated for May 2024 documents R40 has a medical diagnosis of Psychosis, a severe mental illness (SMI). This same POS documents R40 was admitted to the facility 10/7/22. On 5/8/24 at 4:07 PM, V4, Business Office Manager, stated, Usually the way it works is the information for the residents' screens are put in while the resident is in the hospital before they come here, so it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow its shower and bathing policy and procedures to ensure all residents received a bath/shower at least once a week. This failure affects two residents (R21 and R23) out of 3 residents reviewed for activities of daily living assistance from a total sample list of 32. Findings include: 1. On 5/8/24 at 9:30am, R23 stated R23 needs total assistance from staff, which includes showers. R23 stated R23 is suppose to get 2 showers a week, but only gets them every once in a while. R23 stated R23 does not get 2 showers a week, and maybe gets 2 showers in a whole month. On 5/9/24 at 1:30pm, V17 Certified Nursing Assistant stated when a resident receives a shower whether they are total dependent on staff or set up/supervision, a Shower/Abnormal Skin Report should be completed. V17 stated when the resident is completed with the shower, the Shower/Abnormal Skin Report is completed by the CNA assisting the resident and is placed in a box at the nurses station.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow physician orders in obtaining oxygen saturation levels and documenting them on the residents Treatment Administration Record (TAR). This failure affects one resident (R23) reviewed for following physician orders from a total sample list of 32. Findings include: R23's Facility Census documents R23 was admitted to the facility on [DATE] and has the following medical diagnoses; Atrial Fibrillation, Malignant Neoplasm of Prostate, Anemia, Type 2 Diabetes, Depression, Essential Primary Hypertension, Cardiac Arrhythmia, Insomnia, History of Extended Spectrum Beta Lactamase, Difficulty in Walking, Chronic Respiratory Failure with Hypoxia, Gastro-Esophageal Reflux Disease, Chest Pain, Atrial Flutter, Obstructive Sleep Apnea, History Pulmonary Embolism and Pulmonale. R23's Minimum Data Set (MDS) dated [DATE] documents R23's Brief Interview for Mental Status (BIMS) score 14, cognitively intact. R23's Physician Order Sheet (POS) dated 4/1/24 to present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to correctly perform supra pubic catheter care for one of one residents (R101) reviewed for catheter care in the sample list of 32. Findings include: The Physician's Order Sheet (POS) dated 5/1/24 for R101 documents the following diagnosis: Chronic Obstructive Pulmonary Disease, Urinary Tract Infection, Chronic Heart Failure, and Neuropathy. The same POS documents catheter care to be provided by staff every shift for R101. R101 requires total assistance for all activities of daily living and requires a mechanical lift transfer with two assist. On 5/8/24 at 10:10 AM, Certified Nurses Assistants (CNA) V7 and V10 provided catheter care to R101. V7 explained to R101 they were going to clean his supra pubic catheter and V10 was doing the actual care for the procedure. V10 while cleaning the supra pubic catheter continued to go over the same area three times without changing the position of the wash cloth. V10 stated on 5/8/24 at 10:30 AM, I did not realize I did that, you are to change the cloth each time you wash the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-10 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to serve a physician ordered diet texture to a resident who required mechanically altered food. This failure affects one resident (R18) out of ten reviewed for diet textures on the sample list of 32. Findings include: On 5/7/24 at 12:35 PM, R18 was seated at a dining room table being assisted to eat by V7, Certified Nursing Assistant (CNA). R18 had a sandwich on his plate consisting of 2 slices of bread with thick slices and chunks of roast turkey. R18 had not eaten any of the sandwich since it was served at 12:22 PM. On 5/7/24 at 12:35 PM, R18's tray card had a blue sticker with the word mechanical on the sticker. When asked, V7, CNA, used a fork to lift the top piece of bread from the sandwich, then stated and confirmed, No that sure is not mechanical. V7 then went to the kitchen service window and obtained a new plate of lunch for R18 including mechanical texture of the roast turkey. R18 consumed approximately 90% of the mechanical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure therapy services were provided for three (R1, R2, R3) of three residents reviewed for therapy services on the sample list of six. Findings include: On 3/14/24 from 9:00 AM to 2:00 PM there were no therapists working in the facility, and the therapy room was locked. 1. On 3/14/24 at 12:50 PM, R1 was sitting in R1's wheelchair in the dining room. R1 stated, I have not received any Physical or Speech therapy since I've been in the facility. I had orders to receive therapy, but there is no therapist in the building, and I was hoping to go home after therapy. R1's Face Sheet documents R1 was admitted to the facility on [DATE]. R1's Physician Order Sheet (POS) dated 1/18/24 documents Occupational Therapy (OT) five times a week for four weeks. For therapy activities, Neuromuscular re-education, group therapy and self-care management. R1's Physician Order Sheet (POS) dated 1/23/24 documents Speech Therapy (ST) two times a week for four…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a comprehensive care plan in the required twenty-one days after admission to the facility. This failure affects one resident (R1) on the sample of three reviewed for falls. Findings include: R1's admission Nursing assessment dated [DATE] documents R1 was admitted to the facility 1/19/24. On 2/15/24 at 1:15 PM, there was not a comprehensive care plan located in R1's medical record. On 2/15/24 at 1:25 PM, V3, Licensed Practical Nurse/ Resident Care Coordinator, stated, We have the baseline care plan in the chart. On 2/15/24 at 1:25 PM, V16, Regional Clinical Nurse, stated, We have the baseline care plan in the chart, the comprehensive is on it's way. I think the comprehensive care plan is due 21 days after admission, 14 days to complete the initial minimum data set, then another seven days to complete the care plan, but I will need to check that to make sure. On 2/15/24 at 1:48 PM, V16 stated, We do not have a comprehensive care plan for R1. V16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to revise a care plan for one (R2) of three residents reviewed for fall care plans. Findings include: The facility fall prevention policy dated 11/10/2018 documents that all falls will be discussed in the morning quality assurance meeting and any new interventions will be written on the care plan. R2's fall review documents that on 1/19/24 at approximately 11:00 PM, R2 fell in his room while using his walker and stumbled, sustaining a skin tear on his left elbow. R2's fall care plan dated 3/1/16, documents R2's most recent fall was on 11/13/23. Neither the fall, nor any interventions from the 1/19/24 fall, were documented on the care plan. On 2/15/24 at 9:10AM, V7 Social Services Director stated that R2's care plan did not have any interventions documented for the 1/19/24 fall. On 2/15/24 9:15AM, V3 Resident Care Coordinator stated that R2's care plan should be updated and that neither the fall of 1/19/24, nor the interventions for that fall were documented on the care plan.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to conduct a fall assessment, failed to implement interventions to prevent falls, and failed to properly assess the resident after a fall for one (R3) of three residents reviewed for falls. Findings include: The facility fall prevention policy dated 11/10/2018 documents that fall assessments will be conducted with a change of condition. After a fall, a fall huddle will be conducted with staff on duty to help identify circumstances of the event and appropriate interventions. The unit nurse will document the circumstances of the fall in the nurse's notes, or an Assessment, Implement, Management (AIM) for Wellness form along with any new intervention deemed to be appropriate at the time. All falls will be discussed in the morning quality assurance meeting and any new interventions will be written on the care plan. R3's fall assessment dated [DATE] documents R3 as a high risk for falls. On 2/15/24 at 10:45AM, V15 Licensed Practical Nurse stated, I was working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-20 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have an infection control program based on current standards including; maintaining infection control records, following guidelines for employees returning to work, testing for Covid-19 as recommended and reporting outbreaks as directed. This failure has the potential to affect all 52 residents residing in the facility. Findings include: The facility provided Covid-19 Control Measures Policy dated 5/19/23 documents that health care providers with confirmed Covid-19 infection should remain off work for 10 days or 7 days with 2 negative tests on day 5 and day 7 and should be asymptomatic or mildly symptomatic with improving symptoms and fever free for 24 hours without the use of fever reducing medications. Additionally, the facility will maintain infection control logs, reviewing tracking daily for any patterns or trends and maintain employee infection control logs. The facility will review daily to identify any patterns or trends of employees exhibiting sign/symptoms of Covid-19. Employees who are ill will be asked if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-20 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to have an infection preventionist on staff, responsible for the infection control program. This failure has the potential to affect all 52 residents residing in the facility. Findings include: The facility Room Roster dated 9/20/23 documents 52 residents residing at the facility. The facility provided Infection Control Surveillance and Monitoring Policy dated 4/11/22 documents that the facility shall employee, at a minimum, a part time Infection Control Preventionist. The facility assessment dated [DATE] documents that the Infection Control Nurse is V12 Licensed Practical Nurse. On 9/20/23 at 10:00 AM, V1 Administrator stated, I put V12 Licensed Practical Nurse on the facility assessment as the Infection Preventionist because I was going to have her take the class, but we didn't get to it. I don't have anyone functioning in the Infection Preventionist role other than me and I'm not a clinical person. On 9/20/23 at 8:20 AM, V4 Licensed Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to offer and or provide influenza, pneumonia and Covid-19 vaccinations to three (R1, R3 and R4) of five residents reviewed for immunizations from a total sample list of five residents. Findings include: The facility provided Immunization of Residents Policy dated 1/23/20 documents that the facility will offer immunizations and vaccination that aid in the prevention of infectious disease unless medically contraindicated or otherwise ordered by the resident's attending physician or the facility's medical director. Document the immunization on the resident's medication administration record and on the resident's immunization record. V1 Administrator provided a list of residents who received the influenza and Covid-19 vaccinations or refused them. R1, R3 nor R4 were included on the list. R1's undated face sheet documents admission to the facility on 2/26/23. R1's resident pneumonia vaccine consent dated 9/14/23 documents that R1 wanted the pneumonia vaccine but did not receive it. On 9/20/23 at 1:30 PM, V1 Administrator said that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-05 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to obtain a written Physician recommendation/order for admission to the facility for one of three residents (R2) reviewed for Physician services in the sample list of three. Findings include: The facility's Physician Services policy with a revised date of 1/8/18 documents, Physician Services are those services provided by a physician responsible for the care of individual residents. Such services include, but are not limited to: A. A written report of a physical examination conducted five (5) days prior to, or within seventy-two (72) hours after admission; B. A medical evaluation of the resident and written order for care and treatment. R2's Face Sheet documents R2 was admitted to the facility on [DATE]. R2's Physician's Order Sheet dated 7/3/23 through 7/31/23 documents diagnoses including Acute Systolic Heart Failure, Congestive Heart Failure, Coronary Artery Disease, Diabetes, Unstable Angina and Chronic Obstructive Pulmonary Disease. R2's Nurse's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-05 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that a resident was seen and assessed by a Physician within 30 days after admission to the facility and failed to have documentation of Physician and/or Nurse Practitioner visits for two of three residents (R2, R3) reviewed for Physician Services in the sample list of three. Findings include: The facility's undated Admissions policy documents, Each resident shall be under the care of an attending physician of their choice. The attending physician must visit the resident at least once every thirty (30) days for the first 90 days after admission, and at least every 60 days thereafter. Each resident shall have a complete physical examination within five (5) days prior to, or within seventy-two (72) hours after admission. 1.) R2's Face Sheet documents R2 was admitted to the facility on [DATE]. R2's Physician's Order Sheet dated 7/3/23 through 7/31/23 documents diagnoses including Acute Systolic Heart Failure, Congestive Heart Failure, Coronary Artery…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$12,425 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $12,425 — penalty dated 2025-03-11
  • Medicare payment denial — starting 2025-04-05 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to HAVEN HEALTHCARE — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.1-0.1 vs chain
Health inspection 1 of 51.7-0.7 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 2 of 51.7+0.3 vs chain
The other 6 homes this chain runs (chain average 1.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ISRAEL, LEVIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF20%since 12/01/2024
HAVEN HEALTHCARE HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTERESTsince 12/01/2024
NATHAN AND SHIRLEY ROTHNER FAMILY TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 12/01/2024
GLAT, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 07/28/2025
ECAPITAL HEALTHCARE CORPOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2024
BANKS, IVORYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
MCNEAL, KARLEENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2024
KATZ, HAROLDIndividualTRUSTEE OF THE SNFsince 12/01/2024
ROTHNER, WILLIAMIndividualTRUSTEE OF THE SNFsince 12/01/2024
HAVEN HEALTHCARE LLCOrganizationADP OF THE SNFsince 12/01/2024

CMS files one row per role, so the 20 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.3M
Net patient revenuemost recent cost report
-4.5%
Operating marginrevenue minus expenses
$419K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 3%Other / private 16%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $419K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$240per resident / day
operating cost
$7,298per month
≈ monthly operating cost
$230per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146017. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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