The Haven Of Tuscola
1203 Egyptian Trail, Tuscola, IL 61953 · For profit - Limited Liability company · 71 certified beds · (217) 253-4791 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (86) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $68,631 in federal fines (most recent 2026-02-04)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.6% | 13.4% | 15.4% | typical |
| Long-stay residents who lose too much weight | 0.0% | 6.3% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 1.2% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 69.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 1.2% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 4.3% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.3% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 17.6% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 95.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.3% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.3% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 78.6% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 31.7% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.1% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.58 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.91 | 2.22 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 36 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 14.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 27% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.2%CMS range 34.8–64.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 6.7–17.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 14.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 14.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 9.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.84 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 71 beds and averages 48.5 residents a day — about 68% occupied, or roughly 22 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.94 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.52 hrs/resident/day on weekends vs 3.11 on weekdays — 19% thinner on weekends. RN hours go from 0.30 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
86 citations, most serious first. The 15 most serious are shown; the remaining 71 are one tap away and print in full.
- Actual harm · Gcited before2026-02-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to utilize footrests when transporting a dependent resident in a wheelchair resulting in entrapment of lower extremities in front wheels and the staff member transporting the resident failed to report the incident resulting in a two day delay of care for one (R1) of three residents reviewed for accidents in a sample of three residents. This failure caused R1 to suffer a fractured left tibia. Findings Include:R1's Care Plan, updated on 12/17/25, lists the following diagnoses: Congestive Heart Failure, Chronic Kidney Disease Stage III, Paroxysmal Atrial Fibrillation, Lymphedema and Chronic Venous Insufficiency of the lower extremities, unsteady gait, muscle wasting, and difficulty walking.R1's Minimum Data Set (MDS) dated [DATE] documents R1 was cognitively intact and totally dependent on staff to propel her 150 feet in the corridor using a manual wheelchair.R1's Progress Note dated 12/27/25 at 5:21 a.m. documents: Message sent to (V8), Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that each resident's nutritional and hydration status was maintained for two (R1, R3) of three residents reviewed for weight loss. Findings include:The facility's Passing Meal Trays undated policy provided by the facility documents that nursing will be responsible for delivering all trays to residents whether the resident is eating in the dining room or in the resident room. Nursing will advise Food Service of residents not eating in their usual location. The facility's Meal Schedule undated policy provided by the facility documents that three meals will be served daily at similar times as served in the community. This policy documents the following: there will be no more than fourteen (14) hours between a substantial evening meal and breakfast the following day. And an evening snack will be served. Nourishing snacks will be offered if the span is more than 14 hours between the ending of the evening meal and the serving of at least…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-08-26 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a bedtime snack and breakfast for two (R1, R3) of three residents reviewed for food services on a sample list of six. Findings include:The facility's undated Passing Meal Trays policy provided by the facility documents that nursing will be responsible for delivering all trays to residents whether the resident is eating in the dining room or in the resident room. Nursing will advise Food Service of residents not eating in their usual location. The facility's Meal Schedule undated policy provided by the facility documents that three meals will be served daily at similar times as served in the community. This policy documents that there will be no more than fourteen (14) hours between a substantial evening meal and breakfast the following day. And an evening snack will be served. R1 was admitted to the facility on [DATE] for rehabilitation following left total hip replacement. R1 was discharged from the facility on 8/12/25. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to effectively supervise R1 to prevent a traumatic fall and thoroughly investigate a fall. This failure resulted in R1 striking R1's head on a closet door during a fall to the floor and sustaining a brain bleed requiring emergency medical evaluation and treatment at two hospitals. R1 is one of three residents reviewed for accidents in the sample list of three. Findings include: The facility Fall Prevention Policy (revised 11/10/18) documents the following: All staff must observe residents for safety. If residents with a high risk code are observed getting up, help must be summoned or assistance must be provided to the resident. Immediately after any resident fall the unit nurse will assess the resident and provide any care or treatment needed for the resident. The unit nurse will place documentation of the circumstances of the fall in the nurses notes or on an AIM for Wellness form along with any new intervention deemed to be appropriate at the time. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely obtain a urinalysis and follow up with the physician to treat a urinary tract infection for one (R1) of three residents reviewed for change in condition in the sample list of ten. This failure resulted in R1 being hospitalized with Acute Encephalopathy secondary to Urinary Tract Infection and Sepsis. Findings include: R1's September 2023 Physicians Order Summary (POS) documents an order dated 9/19/23, signed by V4 Nurse Practitioner, to obtain urinalysis with culture and sensitivity. There is no documentation in R1's medical record that attempts were made to obtain R1's urine sample until 9/24/23 (5 days later). R1's Urine Culture and Sensitivity (C&S) collected on 9/24/23 at 9:30 PM and reported on 9/28/23 2:09 PM, documents R1's urine contained 70-99,000 Colony Forming Units per milliliter (ml) of Escherichia (E.) Coli (bacteria) ESBL (Extended Beta-Lactamase) (multidrug resistant organism). R1's urinalysis dated as reported 9/28/23 at 2:09 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one Deficient Practice Statement.A. Based on interview, observation and record review, the facility failed to keep resident rooms at comfortable temperatures for seven of nine (R19, R22, R25, R27, R28, R31, R57) residents reviewed for safe, clean, comfortable homelike environment, in a sample of 40.B. Based upon observation, interview, and record review, the facility failed to provide a clean and sanitary environment for one of nine residents (R16) reviewed for safe, clean, comfortable homelike environment, in a sample of 40.Findings include:a.1. The facility's policy, Accommodation of Needs and Homelike Environment Guideline, dated 10/2023, documented, Comfortable and safe temperature levels, means that the ambient temperature shall be maintained to provide comfortable temperatures in all areas. Air temperature shall be maintained in a temperature range of 71 (degrees Fahrenheit) to 81 (degrees Fahrenheit). On 05/19/2026 at 12:54 PM, R27 had a thermometer with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-28 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to provide the services of a registered nurse for eight consecutive hours seven days a week every twenty-four hours. This failure has the potential to affect all 47 residents who reside in the facility.Findings:The facility's Midnight Census Report dated 12/27/25 documents that there are 47 residents that reside at the facility.V2 Director of Nursing (DON) provided the nursing schedules for October through December 2025. Review of these schedules showed multiple days without an RN scheduled for eight consecutive hours. Those days are as follows: October 2025: 4, 5, 6, 7, 11, 12, 15, 16, 17, 20, 21, 22, 23, 28, and 31, November 2025: 3, 4, 7, 8, 9, 10, 11, 12, 13, 17, 18, 19, 20, 22, 24, 25, 26, 27, 28, 29, and 30, December 2025: 1, 2, 3, 4, 6, 7, 8, 11, 12, 15, 16, 17, 18, 20, 21, 22, 23, 24, 25, 26, 29, 30, and 31.On 12/28/25 at 10:14 AM, V2 DON stated the facility was not meeting the requirement to have a registered nurse on duty for eight consecutive hours each day, seven days a week every twenty-four hours.
- Potential for harm · Dcited before2025-12-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide and ensure the use of the correct size incontinence brief for three of three residents (R3, R4, R5) reviewed for insufficient supplies on a sample list of five residents. This failure placed the residents at risk for skin breakdown.Findings:R3's Minimum Data Set (MDS) dated [DATE] documents that R3's cognition is intact. This MDS also documents that R3 is frequently incontinent of bowel and bladder. R4's MDS dated [DATE] documents that R4's cognition is intact. This MDS also documents that R4 is always incontinent of bowel and bladder.R5's MDS dated [DATE] documents that R5's cognition is intact. This MDS also documents that R5 is always incontinent of urine and frequently incontinent of bowel.On 12/27/25 at 9:19 AM, V9 Certified Nurse Assistant (CNA) stated the facility had a recent shortage of size 3X incontinence briefs due to a shipment error that sent supplies to another state. V9 (CNA) stated that during the shortage, CNAs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report a resident fall to the resident's representative and provider for one (R1) of three residents reviewed for accidents in the sample list of three. Findings include: R1's Fall Investigation dated 1/23/25 documents R1 sustained a fall at approximately 10:30pm on 1/21/25. This same record documents V8 R1's Provider was not notified of R1's fall until 1/22/25. There is no documentation in R1's Medical Record of V1 Administrator, V2 Director of Nursing, and V4 R1's Representative being notified of R1's fall. On 2/28/25 at 10:15am, V2 Regional Director of Nursing stated the nurse is responsible for notifying the provider and the resident's family of the fall. V2 stated V3 Agency Licensed Practical Nurse should have made the appropriate notifications after R1's fall on 1/21/25. V2 confirmed there is no documentation V4 and V8 were notified of R1's fall on 1/21/25. On 2/28/25 at 11:46am, V4 R1's Representative stated V4 was not aware R1 had a fall on 1/21/25 until 1/22/25 when V4 called and spoke with R1. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-28 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to deliver mail on Saturdays to five (R8, R9, R23, R35, and R37) of six residents reviewed for mail and package delivery on Saturdays from a sample list of 32. This failure also has the potential to affect all 38 residents residing in the facility. Findings include: On 1/27/25 between 9:41 AM and 10:00 AM during a Resident Council Meeting, R8, R9, R23, R35, and R37 stated they don't get their mail on Saturdays. R8 and R9 reported that it's put on the Activity Director's (V25) desk and V25 hands it out on Mondays. R8's Minimum Data Set (MDS) dated [DATE] documents that R8 is cognitively intact. R9's MDS dated [DATE] documents R9 is cognitively intact. R23's MDS dated [DATE] documents that R23's cognitive abilities are moderately impaired. R35's MDS dated [DATE] documents that R35 is cognitively intact. R37's MDS dated [DATE] documents R37's cognitive abilities are moderately impaired. On 01/27/25 at 10:44 AM, V25 stated that residents get their cards that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-01-28 · tag F0729 — widespreadVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to verify eligibility for employment through the healthcare workers registry prior to commencing employment for two Certified Nurse's Aides of five Certified Nurse's Aides reviewed for Healthcare Worker Background checks in a sample list of 32. This failure has the potential to affect all 38 residents residing at the facility. Findings Include: The facility's Long-Term Care Facility Application for Medicare and Medicaid dated 1/26/25 documents the facility census as 38. The facility's employee roster documents V20, CNA (Certified Nurse's Aide) began employment at the facility on 11/15/24. The registry verification documents eligibility was verified as of 11/19/24. The facility's employee roster documents V21, CNA (Certified Nurse's Aide) began employment at the facility on 11/18/24. The registry verification documents eligibility was verified as of 12/2/24. On 1/28/25 at 3:30PM V1, Administrator verified all CNAs employed at the facility have the potential to care for all/any resident residing at the facility.
- Potential for harm · Fcited before2025-01-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure foods were labeled and stored appropriately. This failure has the potential to affect all 38 residents in the facility. Findings include: The facility's undated Storage of Food and Supplies policy documents prepared foods stored in the refrigerator will be covered and labeled with a date and expiration date and all foods will be covered, labeled and dated. The facility's undated Labeling and Dating Foods policy documents the following: Foods prepared to be held cold will be labeled with the date and time of preparation and potentially hazardous foods with sell by, use by, or expiration dates will be labeled with opened dates and discard/use by or expiration dates. Commercially processed and packaged foods will be labeled with opened dates and will be discarded by the third day or best by date. Opened shelf stable condiments should be refrigerated and labeled with opened and discard dates. On 1/26/25 between 7:57 AM and 8:17 AM an initial tour of the kitchen was conducted. The upright cooler contained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement COVID-19 transmission based precautions for one of three residents (R14) reviewed for infection control in the sample list of 32. The facility also failed to ensure COVID-19 (human coronavirus) symptomatic employees were restricted from work and tested timely for COVID-19. This failure has the potential to affect all 38 residents in the facility. Findings include: The facility's COVID-19 Control Measures policy dated 5/19/23 documents the following: All healthcare personnel will be educated to notify the Administrator, Director of Nursing, or Infection Preventionist if they have tested positive for COVID-19, developed symptoms of COVID-19, or have had prolonged close contact with someone with COVID-19. Healthcare personnel who have been exposed should wear a well fitted facemask for 10 days, self monitor and report symptoms and not report to work when ill; if healthcare personnel are ill, ask if testing was done and obtain results. COVID-19 positive residents should be placed on transmission based…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement orders, maintain supplies, provide hygienic care, accurately complete assessments and develop care plans for oxygen, nebulizer, continuous positive airway pressure (CPAP), and humidifier use for for four of six residents (R1, R4, R28, R33) reviewed for respiratory care in the sample of 32. Findings include: 1.) The facility's Oxygen Therapy policy dated [NAME] 2019 documents there should be a written physician order for oxygen use, administer the flow rate as ordered, change tubing weekly, date the tubing and record on the treatment administration record (TAR). This policy documents to date humidification bottles when changed and record changes on the TAR. On 1/26/25 at 9:50 AM R1 was sitting on the side of the bed wearing oxygen at 2 liters per minute per nasal cannula. R1's oxygen humidification bottle was empty and dated 1/12/25. R1 stated it needs water and is changed about once per month. R1's January 2025 Physician Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-28 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide the services of a registered nurse for eight consecutive hours seven days a week every twenty-four hours and failed to employ a full time Director of Nursing. This failure has the potential to affect all 38 residents who reside in the facility. Findings include: The Long-Term Care Facility Application For Medicare and Medicaid dated 1/26/25 documents 38 residents reside at the facility. The facility's nursing work schedule for the month of January 2025 documents the facility did not have the services of a Registered Nurse (RN) for eight consecutive hours on January 2, 4, 7 and 27, 2025. The facility assessment dated [DATE] documents that facility accepts residents with a variety of clinically complex conditions. The facility assessment documents that a Director of Nursing and Registered Nurses are provided by the facility. On 1/28/25 at 11:01AM, V2 Assistant Director of Nursing confirmed that there has not been a Director of Nursing on staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 71 citations
- Potential for harm · Ecited before2025-01-28 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer medications as ordered for four (R2, R9 R28 and R33) of four residents reviewed for medication administration from a total sample list of 32 residents. Findings include: The facility provided Medication Administration Policy dated 11/18/17 documents that medications must be prepared and administered within one hour of the designated time or as ordered. Document any medications not administered for any reason by circling initials and documenting on the back of the medication administration record, the date, the time, the medication and the dosage, and the reason for the omission and initials. 1.) R2's undated care plan documents a diagnosis of Autoimmune Thyroiditis. R2's Medication Administration Record dated 1/26/25 documents an order for Levothyroxine 75 micrograms, and that R2 did not receive her 5:00AM dose. On 1/26/24 at 3:35PM, V4 Licensed Practical Nurse stated that she was calling the doctor now to let them know that the night nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-28 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer pneumococcal vaccination to four of five residents (R1, R4, R28, R31) reviewed for immunizations in the sample list of 32. Findings include: The Centers for Disease Control and Prevention (CDC) Pneumococcal Vaccine Timing for Adults dated 3/15/23 documents it is recommended that adults age [AGE] or older with no prior pneumococcal vaccination should be given PCV20 (pneumococcal conjugate vaccine), or be given PCV15 followed by PPSV23 (pneumococcal polysaccharide vaccine) a year later. Adults age [AGE] or older who have already received PCV13 (but not PCV15 or PCV20) at any age and PPSV23 at or after the age of 65 and in consultation with their provider may choose to administer PCV20 five years after their last pneumococcal vaccination. The facility's Influenza and Pneumococcal Immunizations policy dated November 2016 documents residents will be educated on the pneumococcal vaccine and will be given the opportunity to accept or refuse the vaccine.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess for the ability to self administer medications for one of one resident (R4) reviewed for self administration of medications in the sample list of 32. Findings include: The facility's Medication Administration policy dated 11/18/17 documents to observe the resident consume and swallow medications, never leave prepared medications unattended, and medications should not be left at the bedside unless there is a physician order to do so. The facility's Self Medication Administration Assessment form documents to assess the resident's cognition, decision making ability, vision, physical ability, coordination, and eligibility to self administer medications. On 1/26/25 at 9:00 AM R4 was in a wheelchair in R4's room. There was a Wixela inhaler, a bottle of Fluticasone, and a medication cup containing several pills on R4's bedside table. R4 stated R4 self administers one puff of the inhaler daily and the medications were R4's morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the correct size brief was available for a resident to prevent skin breakdown for one of one resident (R33) reviewed for skin care from a total sample list of 32 residents. Findings include: The facility provided Skin Condition Monitoring Policy dated 1/2018 documents that it is the policy of this facility to provide proper monitoring, treatment, and documentation of any resident with skin abnormalities. R33's care plan dated 4/23/24 documents that R33 is at an increased risk for skin abnormalities and requires weekly monitoring and safety measures to prevent dermatologic reactions. R33's wound assessment and plan dated 1/23/25 documents a new left abdominal fold wound with an order to cleanse with wound cleanser, apply honey coated absorbent dressing then cover with bordered gauze dressing daily and as needed. R33's nurse's notes dated 1/27/25 document wound culture results show infection in the wound with new orders received to provide Levofloxacin 250mg daily for three days. On 1/27/25 at 3:40PM V11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete a safe full mechanical lift transfer, thoroughly investigate a fall and document details of a fall and physician notification in the resident's medical record for one of two residents (R31) reviewed for falls in the sample list of 32. Findings include: On 1/26/25 at 8:36 AM R31 was lying in bed and stated within the last few months R31 was dropped out of the full mechanical lift sling during a transfer. R31 stated R31 was sent to the hospital due to R31 hitting his head during the fall but did not sustain any injuries. R31 stated there were two certified nursing assistants (CNAs) during the transfer, but the straps of the sling weren't secure and came off of the lift causing the fall. On 1/27/25 at 9:12 AM R31 was sitting in a wheelchair in R31's room with a full body cloth sling positioned underneath of R31. R31 stated this was not the type of sling that was used during R31's fall, which hasn't been used since the fall occurred.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide hygienic incontinence care to one (R7) of one residents reviewed for incontinence care from a total sample list of 29 residents. Findings include: The facility policy dated 12/2017 documents that the purpose of the policy is to eliminate odor, prevent irritation and infection and to enhance resident's self esteem. Directions include washing pubic area including the upper inner aspect of both thighs as well as the penis and scrotum by retracting the foreskin and washing carefully to remove secretions and washing the area under the scrotum. The area should be rinsed after washing and dried and the anal area should be washed with changing gloves and washing hands when going from contaminated to clean areas. R7's care plan dated 10/23/24 documents that R7 is dependent for toileting. On 1/28/25 at 9:36AM, V13 Certified Nursing Assistant (CNA) provided incontinence care for R7. During incontinence care, V13 CNA failed to cleanse R7's pubic area thoroughly, failed to retract R7's foreskin to cleanse the area,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-28 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to monitor an enteral feeding including inputs and outputs and failed to monitor the weights of a resident receiving enteral feedings for one (R30) of one resident reviewed for enteral feedings from a total sample list of 32 residents. Findings include: The facility provided Enteral Feeding Closed System Ready to Hang Product documents that the enteral feeding amounts and other related information is to be documented on the flow record and or treatment/medication administration record. R30's Medication Administration Record dated January 2025 documents a tube feeding order for Jevity 1.5 calorie to be given at 65 milliliters per hour for 23 hours, to be held one hour before the administration of Levothyroxine and flushed with 100 cubic centimeters of water every four hours. R30's care plan dated 10/16/24 documents that tube placement and gastric contents/residual volume is to be checked and documented. Additionally, R30's care plan documents that R30 will maintain adequate nutrition and hydration status as evidenced by stable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement a gradual dose reduction for one (R1) resident of five residents reviewed for psychotropic medications from a total sample list of 32 residents. Findings include: The facility psychotropic medication policy dated 6/17/22 documents that psychotropic medications shall not be used without proper monitoring. Additionally, residents who use antipsychotic medications will receive a gradual dose reduction at least twice in a year. R1's January 2025 Physician Order Summary documents orders for Sertraline (antidepressant) 75 milligrams (mg) by mouth daily since 11/27/23. The facility's Pharmacy Consultation Summary Report dated 9/27/24 documents R1 has ongoing antidepressant use and to attempt a gradual dose reduction (GDR). There is no documentation in R1's medical record that a GDR was attempted as recommended. On 1/27/25 at 1:42 PM V2 Assistant Director of Nursing reviewed the pharmacy report and confirmed R1 should have had a GDR attempted in September 2024. V2 stated usually pharmacy gives us a form to send to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-14 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure three residents (R1, R3, R4) were free from abuse by another resident (R2). This failure affects five (R1, R2, R3, R4, R5) residents reviewed for abuse in the sample of four. Findings Include: 1.) R2's Minimum Data Set (MDS) dated [DATE] documents R2 was severely cognitively impaired and was independently mobile with a wheelchair. R2's Care plan reviewed 8/15/24 documents R2 has behavioral problem: Physical behaviors related to Parkinson's Disease. The facility's Incident Report dated 10/21/24 documents (R1) alleged (R2) struck (R1) with (R2's) foot on the front porch. Residents immediately separated pending investigation. All parties notified. R2's AIMS for Wellness note dated 10/25/24 documents, transferred to hospital for increased aggressive behaviors. On 11/13/24 at 1:00PM V3, [NAME] stated Dietary staff go outside with residents and observe the smokers after lunch. On 10/21/24 I was outside with residents and so was (V4)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a dependent resident with dressing assistance of compression stocking for one of four residents (R1) reviewed for wounds/activities of daily living assistance on the sample list of four. Findings include: R1's Physician Order Summary sheet (POS) dated 10/1/24 - 10/31/24 documents the following: Diabetes Mellitus Type II, Other Sequela Of Cerebral Infarction With Diabetic Neuropathy, Unspecified, Morbid (Severe) Obesity Due to Excess Calories. R1's same POS documents the following treatment orders: Elevate Legs after each meals, (name brand) Compression hose, On in am off at HS (bedtime). R1's Wound Assessment and Plan dated 10/24/24 documents the following: Diabetic Wound, Dorsal Aspect of Left Foot. Wound Onset: 08/17/24 Healing Status: Healing. Depth of Tissue Involvement: Full Thickness: with Fat Layer Exposed Wound Measurement: 4cm (centimeters). Length x 5.6cm. Width x <0.1 cm. Depth Wound Bed Tissue Composition at Beginning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination between wounds, during wound treatment for one of four residents (R3) reviewed for wounds on the sample list of four. Findings include: R3's Physician Order Sheet (POS) dated 10/01/24-10/31/24 documents the following: Site; Right Buttock Cleanse with NSS (Normal Saline) and apply a thin layer of Hydrogel and Zinc Cream every shift and prn (as needed). The same POS documents: R (right) Breast, clean w (with) wound cleanser and cover w (with) bordered gauze (dressing), daily and prn. R3's Wound Assessment and Plan signed by V9, Wound Nurse Practitioner documents the following: Visit Date: October 24, 2024 Discussed care and course of treatment and obtained general consent to evaluate and treat. Wound Visit Type: Active/Initial Phase of Treatment Wound Location: right breast Wound Type: Other abscess Depth of Tissue Involvement: Part Thk (thickness): Limited To Exposed Epidermis/Dermis Wound Measurement: 0.5cm.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed post infection control/contact isolation precaution sign to alert staff and visitors to wear personal protective equipment, and failed to wear personal protective gowns during high risk personal care care These failures affected one of four (R3) residents reviewed for wound/infection control on the sample list of four. Findings include: R3's Physician Order Sheet (POS) dated 10/01/24-10/31/24 documents the following: Site; Right Buttock Cleanse with NSS (Normal Saline) and apply a thin layer of Hydrogel and Zinc Cream every shift and prn (as needed). The same POS documents: R (right) Breast, clean w (with) wound cleanser and cover w (with) bordered gauze (dressing), daily and prn. R3's Wound Assessment and Plan signed by V9, Wound Nurse Practitioner documents the following: Visit Date: October 24, 2024 Discussed care and course of treatment and obtained general consent to evaluate and treat. Wound Visit Type: Active/Initial Phase of Treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-16 · tag F0712 — patternEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure five (R1, R2, R5, R6, R7) residents received timely Physician visits out of five residents reviewed for Physician visits in a sample list of seven residents. Findings include: 1.) R1's Face Sheet documents R1 was admitted to facility on 6/21/24. R1's Cognitive assessment dated [DATE] documents R1 as cognitively intact. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as being dependent on staff for dressing, toileting and personal hygiene. This same MDS documents R1 requires the assistance of two staff members and a total body mechanical lift for transfers. R1's Medical Record does not document a Physician visit since admission. On 8/14/24 at 9:30 AM R1 stated I have not been seen by any Physician since I have been here (facility). 2.) R2's undated Face Sheet documents R2 admitted to facility on 7/3/24. R2's Minimum Data Set (MDS) dated [DATE] documents R2 as moderately cognitively impaired. R2's Cognitive assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain a residents' dignity by not providing timely incontinence care for one (R1) of three residents reviewed for incontinence care in a sample of seven residents. Findings include: R1's Face Sheet documents R1 was admitted to facility on 6/21/24. R1's Cognitive assessment dated [DATE] documents R1 as cognitively intact. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as being dependent on staff for dressing, toileting and personal hygiene. This same MDS documents R1 requires the assistance of two staff members and a total body mechanical lift for transfers. a.) On 8/14/24 at 10:15 AM R1 stated I had to lay in my own urine all night long. I put on my call light four times that night (8/7/24). (V23) Certified Nurse Aide (CNA) answered my call light each time, turned it off and left my room. (V23) did not change my incontinence brief or pad underneath me. I had to lay in urine all night. On the fourth time I put on my call light…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a residents' preferences for personal care (toileting) were honored. This failure affects one (R5) of three residents reviewed for dignity in a sample list of seven residents. Findings include: R5's undated Face Sheet documents R5 admitted to facility on 12/1/2023. R5's Physician Order Sheet (POS) dated August 2024 documents R5's medical diagnoses as Hypertension, Hypothyroidism, Gastroesophageal Reflux Disease (GERD), Restless Leg Syndrome, Cerebral Palsy, Asthma and Sleep Apnea. R5's Cognitive assessment dated [DATE] documents R5 as cognitively intact. R5's Care Plan intervention dated 2/22/24 documents R5 requires the assistance of two staff members and a total body mechanical lift for transfers. R5's Minimum Data Set (MDS) dated [DATE] documents R5 as cognitively intact. This same MDS documents R5 as dependent on staff for toileting and requires maximum assistance for lower body dressing and bathing. On 8/14/24 and 8/15/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide timely incontinence care for a resident dependent on staff assistance with toileting and a history of skin breakdown. This failure affects one (R1) of three residents reviewed for incontinence care in a sample of seven residents. Findings include: R1's Face Sheet documents R1 was admitted to facility on 6/21/24. R1's Cognitive assessment dated [DATE] documents R1 as cognitively intact. R1's Medical Record documents R1's medical diagnoses as Acute Systolic Heart Failure, Anxiety Disorder, Chronic Kidney Disease Stage 3, Stage II Left Buttock Pressure Ulcer, History of Falls, Human Metapneumovirus, Morbid Obesity, Paroxysmal Atrial Fibrillation, Stage 3 Right Buttock Pressure Ulcer and Unsteadiness on Feet. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as being dependent on staff for dressing, toileting and personal hygiene. This same MDS documents R1 requires the assistance of two staff members and a total body mechanical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during incontinence care for one (R1) resident out of three residents reviewed for incontinence care in a sample list of seven residents. Findings include: R1's Face Sheet documents R1 was admitted to facility on 6/21/24. R1's Cognitive assessment dated [DATE] documents R1 as cognitively intact. R1's Medical Record documents R1's medical diagnoses as Acute Systolic Heart Failure, Anxiety Disorder, Chronic Kidney Disease Stage 3, Stage II Left Buttock Pressure Ulcer, History of Falls, Human Metapneumovirus, Morbid Obesity, Paroxysmal Atrial Fibrillation, Stage 3 Right Buttock Pressure Ulcer and Unsteadiness on Feet. R1's Minimum Data Set (MDS) dated [DATE] documents R1 as being dependent on staff for dressing, toileting and personal hygiene. This same MDS documents R1 requires the assistance of two staff members and a total body mechanical lift for transfers. On 8/14/24 at 1:15 PM V10 and V16 Certified Nurse Aides…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure four (R1, R2, R3, ,R4) residents have a homelike, clean environment out of four residents reviewed for Physical Environment in a sample list of six residents. Findings include: Resident Council Minutes dated 3/18/24 document a nursing concern of Aides (CNA) putting clothes on floor, beds not being made, call lights not answered in timely manner, sheets not changed, bed pans need to be put out of sight and in a bag and housekeeping needs improvement with picking up trash, mopping floors and cleaning bathrooms. Resident Council Minutes dated 4/15/24 document concerns of residents ask for beds being made and report weekend trash issues. 1. R1's undated Medical Diagnosis List documents R1's medical diagnoses as Acute Kidney Injury, Chronic Depression, Trans Ischemic Attack (TIA), Vitamin B12 Deficiency, Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD) and Diabetes Mellitus Type II. R1's Cognitive assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of staff to resident mental abuse to the State Agency for one (R5) of three residents reviewed for abuse in a sample list of six residents. Findings include: R5's Physician Order Sheet (POS) dated June 2024 documents R5's medical diagnoses as Hypertension, Chronic Kidney Disease, Cardiovascular Disease, Anemia, Hyperlipidemia, Nocturnal Muscle Spasm and Cerebral Vascular Accident (CVA). R5's Cognitive assessment dated [DATE] documents R5 as cognitively intact. R5's Minimum Data Set (MDS) dated [DATE] documents R5 as requiring maximum assist for transfers, bed mobility, personal hygiene and toileting. R5's Grievance Report dated 6/6/24 documents V10 Certified Nurse Aide (CNA) allegedly was mentally abusive to R5. The facility was unable to provide documentation of R5's allegation of abuse being reported to the State Agency. On 6/8/24 at 3:55 PM V1 Administrator stated R5's allegation of abuse was not reported to the State Agency. V1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to thoroughly/timely investigate an allegation of staff to resident mental abuse and failed to remove the accused staff member from resident care during the investigation for one of three residents (R5) reviewed for abuse on the sample of six residents. Findings include: R5's Physician Order Sheet (POS) dated June 2024 documents R5's medical diagnoses as Hypertension, Chronic Kidney Disease, Cardiovascular Disease, Anemia, Hyperlipidemia, Nocturnal Muscle Spasm and Cerebral Vascular Accident (CVA). R5's Cognitive assessment dated [DATE] documents R5 as cognitively intact. R5's Grievance Report dated 6/6/24 documents V10 Certified Nurse Aide (CNA) allegedly was mentally abusive to R5. The facility was unable to provide documentation of R1's allegation of abuse being investigated timely. On 6/8/24 at 11:45 AM V1 Administrator stated V1 interviewed R5 on the morning of 6/6/24 after V14 Social Service Director (SSD) reported R5's allegation to V1. V1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-09 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide individual functioning call lights to two (R1, R2) residents out of six residents reviewed for call lights in a sample list of six residents. Findings include: R1's undated Medical Diagnosis List documents R1's medical diagnoses as Acute Kidney Injury, Chronic Depression, Trans Ischemic Attack (TIA), Vitamin B12 Deficiency, Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD) and Diabetes Mellitus Type II. R1's Cognitive assessment dated [DATE] documents R1 as cognitively intact. R2's undated Medical Diagnosis List documents R2's medical diagnoses as Osteoarthritis of both Knees, Urinary Incontinence, Cerebral Meningioma, Restrictive Lung Disease, Restless Leg Syndrome, Fibromyalgia, Degenerative Disc Disease, Hypertension, Depression, Chronic Pain, Chronic Obstructive Pulmonary Disease (COPD), Obesity and Anxiety. R2's Cognitive assessment dated [DATE] documents R2 as cognitively intact. On 6/8/24 at 12:15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-01 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to employ a clinically qualified director of food and nutrition services. This failure has the potential to affect all 38 residents residing in the facility. Findings include: The facility daily census report dated 4/25/24 documents 38 residents residing in facility. On 4/25/24 from 10:00 AM-4:00 PM there was no Dietary Manager (DM) or Certified Dietary Manager (CDM) onsite. On 4/26/24 from 10:00 AM-4:00 PM there was no Dietary Manager (DM) or Certified Dietary Manager (CDM) onsite. On 4/25/24 V1 Administrator stated the facility does not have a CDM or DM. V1 stated the previous CDM left the facility in February 2024 and has not been replaced.
- Potential for harm · Fcited before2024-05-01 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to employ dietary staff who had completed safe food handling training. This failure has the potential to affect all 38 residents residing in facility. Findings include: The Facility Daily Census Report dated 4/25/24 documents 38 residents reside in facility. During observations made in the dietary department from 4/25/24-4/30/24 there were no dietary staff or ancillary staff assisting in the dietary department who had completed basic safe food handling training. On 4/25/24 at 12:00 PM V20 Housekeeper assisted in the dietary department in the kitchen during lunch service. On 4/25/24 from 11:00 AM-1:30 PM V3 Cook, V6 Cook, V7 Cook, V4 Dietary Aide and V20 Housekeeper confirmed they do not have their Food Handler's Certificate. On 4/26/24 at 2:00 PM V1 Administrator stated the facility does not have any employees who work in the dietary department who have the required Food Handler's Certificate. V1 Administrator stated the facility has had major changes in the dietary staff'. V1 Administrator stated the training…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure expired food products were disposed of and not served to residents, monitor food temperatures, monitor freezer and refrigerator temperatures, prevent cross contamination during food service, properly label and store foods, maintain a sanitary kitchen environment, store chemicals and soiled cleaning equipment away from food storage areas, and monitor temperatures/sanitizer levels for the dishwasher to ensure dishes were sanitized prior to resident use. These failures have the potential to affect all 38 residents residing in the facility. Findings include: The Facility Census Report dated 4/25/24 documents 38 residents reside in facility. 1. On 4/26/24 at 12:22 PM V6 [NAME] removed tartar sauce from a gallon container dated 3/29/24 and placed the tartar sauce on resident lunch plates. V6 [NAME] stated We (facility) are so far behind getting lunch out I don't have time to put the tartar sauce in fancy little cups. I just have to get the trays out. On 4/26/24 at 12:25 PM V7 [NAME] confirmed the tartar sauce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-01 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to serve foods that were palatable to five (R1, R2, R3, R5, R9) residents out of five residents reviewed for Dietary Services in a sample list of nine residents. Findings include: 1.) R9's Cognitive assessment dated [DATE] documents R9 as cognitively intact. On 4/26/24 at 1:12 PM R9 was sitting in her wheelchair at the dining room table. R9 was attempting to cut through a breaded fish filet. R9 stated I might as well give up. This thing is rock hard, burnt and cold. R9 picked up the fish filet showing the bottom side which was blackened. R9 gently tossed the fish filet back onto her plate and it made a 'clink' sound as it hit the plate. 2.) R1's Cognitive assessment dated [DATE] documents R1 as cognitively intact. On 4/25/24 at 12:45 PM R1 stated R1 is the Resident Council President. R1 stated the residents have had multiple complaints about the quality of the foods served. R1 stated The meat is cold; the drinks are room temperature, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-01 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prepare the safe texture of pureed food for three residents (R6, R7, R8) out of three residents reviewed for pureed diet orders in the sample list of nine. Findings include: On 4/26/24 at 12:30 PM V6 [NAME] removed three large trays of prepared cups of coleslaw from the reach in cooler. V6 [NAME] placed R6, R7, R8's coleslaw on their perspective plates. The coleslaw appeared lumpy and had many bits of slaw that were not pureed texture. V6 [NAME] stated Coleslaw doesn't puree very well. You can never get those little pieces pureed like they should be. Pureed foods should be like pudding. It does taste just like coleslaw though. 1.) R8's Physician Order Sheet (POS) dated April 2024 documents a physician order for R8 to receive pureed foods. On 4/26/24 at 1:30 PM R8 was sitting at a table in the dining room eating lumpy coleslaw. R8 began coughing when swallowing the coleslaw. 2.) R7's Physician Order Sheet (POS) dated April 2024 documents a physician order for R7 to receive pureed foods. On 4/26/24 at 1:28 PM R7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to employer a clinically qualified Director of Food and Nutrition. This failure has the potential to affect all 47 residents residing in the facility. Findings include: On 2/20/24 at 9:00AM, V1 Administrator/Acting [NAME] stated that V10 Dietary Manager is not a clinically qualified nutrition professional. Throughout the duration of this survey, from 2/20/24 through 2/22/24, V10 Dietary Manager was not present in the facility. Throughout the duration of the survey, from 2/20/24 through 2/22/24, the facility failed to properly label opened refrigerator items, failed to check the steam table food temperatures for safety (TCS) foods, failed to properly label time and temperature control for safety (TCS) foods, failed to test the dishwasher for sanitation purposes and failed to use pasteurized eggs when serving soft, cooked eggs. The Facility assessment dated [DATE] documents that the facility will employ a full time clinically qualified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to have sufficient dietary staff to provide meals in a timely manner. This failure has the potential to affect all 47 residents who reside at the facility. Findings include: The Long-Term Care Facility Application for Medicare and Medicaid dated 2/21/24 documents 47 residents reside in the facility. The Facility assessment dated [DATE] documents that the staffing plan for the dietary department includes three food and nutrition services staff on the day shift and two food and nutrition services staff on the second shift in addition to the full time Dietary Manager. The facility provided schedule (2024) documents on the following dates: Sunday February 18, one dietary aid was scheduled for the first shift and one dietary aid was scheduled for the second shift, with no cook scheduled for either shift. Monday February 19, one dietary aid was scheduled for the day shift, no dietary aid was scheduled for the evening shift, and no cook was scheduled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly label opened refrigerator items, check steam table food temperatures for safety (TCS) foods (R5, R8, R10, R12, R26, R31 and R36) properly label time and temperature control for safety (TCS) foods, test the dishwasher for sanitation purposes and use pasteurized eggs when serving soft, cooked eggs (R4, R9, R31). These failures have the potential to affect 10 (R5, R8, R10, R12, R26, R31, R4, R9, R31 and R36) of 10 residents reviewed for altered diets on the sample list of 36 and all 47 residents residing in the facility. Findings include: The Long-Term Care Facility Application for Medicare and Medicaid dated 2/21/24 documents 47 residents reside in the facility. 1.) The facility Food Temperature Policy dated 4/2017 documents that it is the policy of [NAME] Health Care to ensure that food is served at a temperature that is proper to prevent the growth of harmful bacteria and other food borne illnesses. Hot foods must read a minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to have an Infection Preventionist attend quarterly quality meetings. This failure has the potential to affect all 47 residents in the facility. Findings include: The Long-Term Care Facility Application for Medicare and Medicaid dated 2/21/24 documents 47 residents reside in the facility. The undated facility provided Quality Assurance Plan documents that the quality assurance plan will involve infection control monitoring. The facility provided quarterly quality meeting attendance form dated 10/18/2023 and 1/15/2024 documents no Infection Preventionist present at either meeting. On 2/20/24 at 2:00PM, V9 Infection Preventionist stated that she was responsible for the facility's infection control program for the past year. On 2/20/24 at 3:00PM, V2 Director of Nursing stated that V9 Infection Preventionist is who provides infection control information to the quality committee when she is present. On 2/20/24 at 2:18PM, V8 Regional Director of Operations confirmed that no Infection Preventionist was present at the 10/18/23 or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-22 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to trend the facility's monthly infections. This failure has the potential to affect all 47 residents residing in the facility. Findings include: The facility's Infection Control Surveillance and Monitoring policy with a review dated of 7/18/23 documents monitoring of the day-to-day operation of the Infection Control Program will be completed by the Director of Nursing or the Infection Control Preventionist. This policy documents that the Infection Control Log will be updated on a daily basis in order to analyze data and identify trends that would indicate the need for additional controls to prevent any further spread of an infection. The facility's Resident Infection Control and Antimicrobial Log dated January of 2024 does not document the summary for total number of infections or the type of Infections. This log is blank for the identified pattern/trend and intervention. This log does not document a summary for the infections in January 2024. On 2/21/24 at 10:45 AM, V9 Regional Infection Preventionist stated she must not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-22 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely submit Minimum Data Sets (MDSs) for six (R43, R39, R27, R16, R33, R32) of 36 residents reviewed for MDS in the sample list of 36. Findings include: R43's MDS with Assessment Reference Date (ARD) 10/13/23 documents completion date of 11/20/23 and transmission date of 12/6/23. R39's MDS with ARD 10/13/23 documents completion date of 11/8/23 and transmission date of 11/14/23. R27's MDS with ARD 10/16/23 documents completion date of 11/7/23 and transmission date of 12/6/23. R16's MDS with ARD 10/10/23 documents completion date of 11/9/23 and transmission date of 11/21/23. R33's MDS with ARD 10/6/23 documents completion date of 11/6/23 and transmission date of 11/21/23 . R32's MDS with ARD 10/11/23 documents completion date of 11/6/23 and transmission date of 12/6/23. The undated MDS report documents R43's MDS dated [DATE], R39's MDS dated [DATE], R27's MDS dated [DATE], R16's MDS dated [DATE], R33's MDS dated [DATE], and R32's MDS dated [DATE] were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-22 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to implement physician ordered nutritional supplements, document supplement intakes, and update a care plan with weight loss and nutritional interventions for four (R198, R13, R39, R4) of four residents reviewed for nutrition in the sample list of 36. Findings include: The facility's Meal and Supplement Consumption Documentation policy revised March 2020 documents supplements provided by dietary staff are recorded on the Food and Fluid Intake Sheet. 1.) R198's Dietitian Note dated 8/1/23 documents R198's weight 142 pounds (lbs), body mass index (BMI) 26, and weight fluctuation and gradual weight loss within desirable range based on BMI. R198 had recent urinary tract infection, confusion, and fair intakes. This note documents to increase frozen nutritional supplement to twice daily. R198's Dietitian Note dated 9/25/23 documents weight of 134.8 lbs which is down 12% in six months, and R198's diet includes a frozen nutritional supplement daily. R198's Dietitian Note dated 1/15/24 documents significant weight loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-22 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to complete psychotropic assessments, ensure psychotropic assessments were accurate, care plan for behaviors and interventions, and document behaviors to justify increasing psychotropic medications for four (R8, R24, R45, R41) of five residents reviewed for unnecessary medications in the sample list of 36. Findings include: 1.) R8's February 2024 Physician's Order Summary documents orders for Quetiapine (antipsychotic) 12.5 milligrams (mg) in the morning (2/27/23) and 50 mg at bedtime (9/6/23), and Clonazepam (antianxiety) 0.5 mg twice daily (1/3/24). This summary documents R8's diagnoses include Dementia with Lewy body, Psychosis, and Bipolar. R8's Psychotropic Medication Assessments dated 2/27/23 and 6/1/23 for Clonazepam does not identify targeted behaviors for this medication, the section to record this information is incomplete. There are no documented Psychotropic Medication Assessments for Quetiapine and Clonazepam after 6/1/23 in R8's medical record. The Pharmacy Report dated 1/29/24 document R8's Clonazepam was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to document an open date of insulin upon opening a new pen/vial for five of five residents (R32, R18, R17, R22, R28) reviewed for medication storage in the sample list of 36. Findings include: The facility's Procurement and Storage of Medications policy with a Reviewed date of 3/16/23 documents, All medication containers shall be labeled with the date opened by the person breaking the container seal. R32's Physician's Order Sheet (POS) dated 2/1/24 through 2/29/24 documents orders for Insulin Aspart 100 units/milliliters (ml) give per sliding scale with an order date of 10/5/23 and an order for Lantus pen 100 units/ml inject 12 units subcutaneously (sub-q) every morning and 10 units sub-q every night at bedtime with an order date of 11/27/23. R18's POS dated 2/1/24-2/29/24 documents orders for Lantus pen 100 units/ml inject 70 units sub-q every morning with an order date of 12/8/22 and an order for Insulin Lispro (Humalog) 100 units/ml inject 15 units sub-q with morning meal with an order date of 12/14/22. R17's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-22 · tag F0825 — patternProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure therapy services were provided for five of six residents (R17, R41, R44, R148, R149) reviewed for therapy services on the sample list of 36. Findings include: 1. On 2/20/24 at 9:34 AM, R17 was lying in bed. R17 stated, I am not getting ordered therapy due to the company not paying the bill. That is the reason I am here, is to get better and go home. Friday was my last day with therapy because they quit. R17's face sheet documents R17 was admitted to the facility on [DATE]. R17's Therapy order sheet dated 2/5/24 documents R17 will receive Occupational therapy five times a week for four weeks. 2. R41's physician's order dated 2/5/24 documents an order for physical therapy five times a week for four weeks for therapeutic exercise, therapeutic activity, Neurological Re-educations, gait training, and group therapy. On 2/22/24 at 1:38 PM, R41 was lying in bed. R41 stated she has not seen therapy this week. R41 stated they had been working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-22 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to determine vaccinations status and offer influenza and pneumococcal vaccinations upon admission for four (R45, R41, R44, and R35) of five residents reviewed for immunizations on the sample list of 36. Findings include: 1. R45's face sheet documents R45 was admitted on [DATE]. R45's medical record contains an immunization record that is blank. R45's Influenza vaccine and Pneumonia consent in R45's chart is blank. On 2/21/24 at 10:06 AM, V2 Director of Nursing stated residents are asked upon admission if they would like to have an influenza and pneumonia vaccine. V2 stated V2 is in charge of the facility's immunizations. V2 stated she has not looked at R45's immunizations record or medical history to see if R45 would be eligible for vaccinations. V2 then looked through a consent binder and stated R45 did not have immunization consents. V2 stated she is unsure of R45's vaccination status. V2 confirmed R45 was not offered an influenza or pneumococcal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to obtain psychotropic medication consents for one (R8) of five residents reviewed for unnecessary medications in the sample list of 36. Findings include: R8's February 2024 Physician's Order Summary documents an order for Clonazepam (antianxiety) 0.5 milligrams (mg) twice daily dated 1/3/24. This summary documents R8's diagnoses include Dementia with Lewy body, Psychosis, and Bipolar. R8's Psychotropic Medication Consent-Antianxiety dated 6/8/23 documents signed consent for the use of Clonazepam 0.25 mg daily at bedtime omit Sundays. There is no documented consent for the increase of Clonazepam to 0.5 mg twice daily in R8's medical record. On 2/21/24 at 2:08 PM V3 Assistant Director of Nursing stated V3 provided all of R8's psychotropic medication consents and V3 is responsible for obtaining the consents. The facility's Psychotropic Medication Policy dated 6/17/22 documents Psychotropic medication shall not be prescribed or administered without the informed consent of the resident, the resident's guardian, or other authorized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to observe a resident consume medications during medication administration for one of one resident (R4) reviewed for self-administration of medication in the sample list of 36. Findings include: R4's Physician's Order Sheet (POS) dated 2/1/24 through 2/29/24 documents diagnosis of Macular Degeneration. This POS documents orders for Amlodipine Besylate 5 mg (milligrams) once a day, Calcium 600 - Vitamin D3 400 tablet daily, Cranberry 250 mg capsules daily, Levothyroxine 75 mcg (micrograms) take one tablet daily on an empty stomach one hour prior to eating or other medications, Omeprazole 20 mg once daily, Senna Laxative 8.6 mg take two tablets every morning, Polyethylene Glycol Powder dissolve 17 grams in liquid every other day, Benzonatate 200 mg twice daily, Fluticasone 50 mcg nasal spray use one spray in both nostrils twice daily, Gabapentin 100 mg twice daily and Acetaminophen 325 mg take one tablet three times daily. On 2/20/24 at 9:54 AM, R4 was in the doorway of R4's room and stated that she took one of her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide an individualized fitting wheelchair and commode for one (R45) of 16 residents reviewed for accommodation of needs on the sample list of 36. Findings include: R45's Physician's order sheet documents R45 was admitted to the facility on [DATE]. On 2/20/24 at 9:10 AM, R45 was sitting in his wheelchair. R45 stated his wheelchair and commode are too small. R45 stated it hurts when sitting in the chair. R45's sides were pushing up against the sides of the wheelchair. R45's commode was present in the room and appeared to be the same width as the wheelchair. On 2/22/24 at 11:45 AM, V2 Director of Nursing stated R45 came from home with a walker. V2 stated a nurse or Certified Nurse's Assistant should have gone to the storage room and got him a wheelchair. On 2/22/24 at 11:44 AM, V8 Regional Director of Operations stated there isn't anyone specific in the facility who would measure the chair's size for the resident.
- Potential for harm · Dcited before2024-02-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to investigate an injury of unknown origin for one resident (R21) of one resident reviewed for abuse in the sample list of 36. Findings include R21's Newly Acquired Skin Conditions report dated 12/9/23, documents bruising and swelling to left hand and thumb, reported by V16 Certified Nurse Assistant (CNA) to V12 Licensed Practical Nurse (LPN), R21 reported R21 does not know how the injury occurred. No other interviews with staff and other residents were documented as being obtained for this injury of unknown origin. On 2/21/24 at 11:25 AM, V9 Regional Infection Preventionist, stated this is all we have for this while handing over a newly acquired skin condition form, AIM for wellness form, and resident investigation form. V9 stated no further investigation was completed per the abuse policy. On 2/22/24 at 9:58 AM, V1 Administrator in Training (AIT), stated there should have been an investigation for abuse done which includes interviewing other residents and other staff. The facility's Abuse Prevention Policy dated Revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop comprehensive care plans for two (R6, R45) of 16 residents reviewed for care plans on the sample list of 36. Findings include: 1. R6's Face Sheet documents R6 was admitted to the facility on [DATE] with a diagnosis of Hypertension, Hypothyroidism, Gastro Esophageal Reflux Disease, Cerebral Palsy, Asthma, and Sleep Apnea. R6's care plan binder did not contain a comprehensive care plan. On 2/21/24 at 11:40 AM, V11 Care Plan Coordinator stated R6 does not have a comprehensive care plan. V11 stated that the facility is behind on completing the care plans. 2. R45's face sheet documents R45 was admitted on [DATE] with diagnoses of Urinary Tract Infection and Embolic Stroke. R45's care plan binder did not contain a comprehensive care plan. On 2/21/24 at 11:40 AM, V11 Care Plan Coordinator stated R45 does not have a comprehensive care plan. V11 stated that the facility is behind on completing the care plans.
- Potential for harm · D2024-02-22 · tag F0659 — isolatedProvide care by qualified persons according to each resident's written plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to administer a medication according to physician's orders and manufacturers recommendations for one of one resident (R4) reviewed for following physician's orders in the sample list of 36. Findings include: The facility's Conformance with Physician Medication Orders policy with a reviewed date of 9/27/17 documents, All medications, including cathartics, headache remedies, or vitamins, etc. (etcetera), shall be given only upon the written order of a physician. These medications shall be given as prescribed and at the designated time. R4's Physician's Order Sheet dated 2/1/24 through 2/29/24 documents an order for Levothyroxine (Thyroid) 75 mcg (micrograms), take one tablet by mouth once daily on an empty stomach one hour prior to eating or other medications with an order date of 12/9/23 and this medication is scheduled to be given at 8:00 AM. On 2/20/24 at 9:54 AM, R4 was in the doorway of R4's room and stated that R4 needs cold water to take her pills. There was a cup of 10 pills on R4's bedside table. One of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide methods for communication for a resident who has limited English proficiency and failed to provide a call light (to alert staff of resident needs) to be within the resident's reach for one resident (R39) of four residents in the sample list of 36. Findings include: R39's Minimum Data Set (MDS) dated [DATE], documents R39's diagnoses as: Coronary Artery Disease, Aphasia, Cerebrovascular Infarct due to Thrombus of left middle Cerebral Artery, Hemiplegia following Cerebral Infarct affecting right dominant side, Age-related Physical Debility, and Weakness. This same MDS documents R39 is rarely/never understood and requires substantial/maximal assistance with toileting. R39's Care Plan dated 12/13/23, documents R39's refusal of care including lab draws and doctor visits, is generally related to a communication barrier; R39 has difficulty making needs and wants known for continence and encourage resident to use call light to alert staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain daily weights and failed to follow up with the medical doctor for weight gain for 2 residents (R21, R22) of two residents reviewed for daily weights in the sample list of 36. Findings include: 1. R21's Cardiology Consultation report dated 11/2/23, documents R21's diagnosis as: history of Acute Systolic Heart Failure due to Ischemic Cardiomyopathy. R21's Care Plan (CP) dated 12/14/23, documents R21 is at risk for weight shifts related to Congestive Heart Failure (CHF); daily weights related to CHF. R21's Nutritional assessment dated [DATE], documents significant weight change for five days, R21 on daily weights, continue daily weights. R21's calendars for daily weight documentation, documents November 25, 26, 29, 30, of 2023, no weights being obtained; December 11, 12, 13, 14, 29, of 2023, no weights being obtained; February 3, 4, 9, 10, 16, of 2024, no weights being obtained. On 2/21/24 at 11:16 AM, V2 Director of Nursing (DON) stated weights…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to document wound measurements upon admission, document weekly skin checks, document weekly wound measurements, document that a treatment was provided as ordered by the physician and develop a pressure ulcer plan of care for one (R45) of one resident reviewed for pressure ulcers on the sample list of 36. Findings include: On 2/20/24 at 9:10 AM R45 stated his bottom is sore. On 2/21/24 at 1:54 PM, V12 Licensed Practical Nurse and V16 Certified Nurse's Assistant provided R45 with incontinence care and treatment to the left and right buttocks. R45's right and left buttocks were red and purple and had multiple healed and scarred areas to R45's right and left buttocks. R45's admission Assessment documents R45's Buttocks/Coccyx has stage 2 pressure ulcers that are open and bleeding and has multiple recently healed areas. This assessment documents R45 has sheering to the buttocks and moisture related redness to abdomen folds. This assessment documents R45's left hip fold has a recently closed area and scab to left hip…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete a smoking assessment and develop a plan of care for smoking for one of one (R6) resident reviewed for smoking on the sample list of 36. Findings include: On 2/21/24 at 3:23 PM, R6 was outside smoking. R6 took a cigarette out of the pack and attempted too light it with a lighter. On 2/22/24 at 1:14 PM, R6 was outside smoking. V23 Activity Director was sitting outside at a picnic table facing away from R6. V23 stated it should state on their care plan what supervision the residents require when smoking. V23 stated V23 did not know what R6's smoking status. R6's smoking assessment dated [DATE] does not document the outcome of R6's smoking assessment. R6's baseline care plan dated 12/2/23 does not document that R6 smokes cigarettes. R6's care plan binder did not contain a comprehensive care plan. On 2/21/24 at 11:40 AM, V11 Care Plan Coordinator stated R6 does not have a comprehensive care plan. On 2/22/24 at 1:03 PM, V21 Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to provide toileting for two (R6, R45) of 16 residents reviewed for toileting on the sample list of 36. Findings include: On 2/20/24 at 9:28 AM, R6 stated they won't transfer her to the toilet or commode and the staff make her go on a bedpan. R6 stated she doesn't like to do that. At that time a commode was present in R6's room. On 2/20/24 at 2:08 PM, V3 Assistant Director of Nursing stated the staff haven't been properly trained on how to transfer her to the toilet. V3 stated the staff can use the mechanical lift to toilet. R6's baseline care plan documents R6 is a commode with one assist. 2. On 2/20/24 at 9:08 AM, R45 states he can't get into his bathroom and the commode in his room is too small to use. R45 stated R45 doesn't get to use the toilet. At that time, a commode was sitting against the wall in R45's room. On 2/20/24 at 2:08 PM, V3 Assistant Director of Nursing stated the staff haven't been properly trained on how to transfer R45 to the toilet.
- Potential for harm · Dcited before2024-02-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to change oxygen and nebulizer tubing for one (R10) of two residents reviewed for respiratory care in the sample list of 36. Findings include: On 2/20/24 at 9:28 AM R10 was wearing oxygen per nasal cannula at 4 liters per minute (l/min). The oxygen tubing was dated 2/24/23. There was a nebulizer mask/tubing dated 2/4/24 on top of R10's nightstand. R10 stated R10 recently had pneumonia and has Chronic Obstructive Pulmonary Disease. On 2/21/24 at 9:55 AM R10 stated R10 gets scheduled nebulizer treatments three times daily and as needed during the night. R10's February 2024 Physician's Order Summary documents orders for oxygen at 4 l/min, DuoNeb 0.5 milligrams per 3 milliliters administer via nebulizer four times daily as needed (8/17/23), and Albuterol 2.5 milligrams per 3 milliliters administer per nebulizer four times daily as needed (9/5/23). R10's February 2024 Treatment Administration Record documents to change oxygen tubing and nebulizer tubing/mask weekly, and this was not documented as completed after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide the correct consistency for a pureed diet for two (R13 and R15) of two residents reviewed for pureed diets in the sample list of 36. Findings include: The facility policy dated 10/2012 documents that the Method of Pureeing food includes blending mixture to a smooth, pudding-like consistency. R13's Physician Order Sheet dated February 2024 documents R13 having the following diagnoses: Hyperlipidemia, Paroxysmal Atrial Fibrillation, Physical Debility, Abnormalities of Gait and Mobility, Chronic Kidney Disease, Spinal Stenosis, Depression, Anxiety, Dysphasia and Weakness. R13's Physician Order Sheet dated February 2024 documents R13 to have a pureed diet. R15's Physician Order Sheet dated February 2024 documents R15 having the following diagnoses: [NAME] Ataxia, Weakness, Abnormal Gait, Anxiety, Depression, Tourette's Syndrome, Dysphasia and Abnormal Weight Loss. R15's Physician Order Sheet dated February 2024 documents R15 to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer COVID boosters for two (R45, R44) of five residents reviewed for vaccinations on the sample list of 36. Findings include: 1. R45's face sheet documents R45 was admitted on [DATE]. R45's medical record contains a blank immunizations record. On 2/21/23 at 9:39 AM, V2 Director of Nursing stated R45 is due for a COVID booster. V2 stated R45's consents for vaccinations does not appear to be completed upon admission. At 10:06 AM, V2 looked through a consent binder and stated R45 did not have immunization consents. 2. R44's face sheet documents R44 was admitted on [DATE]. R44's medical record contain an immunization record that is blank. On 2/21/23 at 9:39 AM, V2 stated R44 is a new admit, have not audited her chart for immunizations. V2 stated hospital paperwork documents R44's last COVID vaccine was given in 2021. V2 stated R44 would be due for a booster. V2 stated there are no vaccination consents in consent binder for R44.
- Potential for harm · Dcited before2024-01-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the residents right to be free from physical abuse by another resident for one of three residents (R1) reviewed for physical abuse on the sample list of three. Findings include: The facility's Final Report dated 1/2/24, documents R2, hit R1 after R1 bumped into R2 with R1's wheelchair. This report also documents R2 was placed on one-to-one supervision by staff and continual fifteen minute checks. This report also documents R2 was educated on alerting staff if needing assistance with overcrowding in common areas and that R2 verbalized understanding regarding not striking others. R1's Physician Order Sheet (POS) date 1/1/24 to 1/31/24, documents R1's diagnoses as Macular Degeneration, Anxiety, Depression and Dementia. R1's Minimum Data Set (MDS) dated [DATE], documents R1 having severe cognitive impairment. R1's Care Plan dated 1/25/24, documents R1 is at risk for physical aggression directed at her related to confusion, wandering, and lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection control measures to prevent the spread of COVID-19 (Human Coronavirus) during an outbreak by failing to post isolation signage to identify COVID-19 positive rooms, ensure staff wore appropriate Personal Protective Equipment (PPE) in COVID-19 positive rooms, ensure staff change PPE upon leaving COVID-19 positive rooms, and keep COVID-19 positive room doors closed. These failures affect nine (R1, R2, R3, R5, R6, R7, R8, R9, R10) of ten residents reviewed for infections in the sample list of ten residents. Findings include: The facility's COVID-19 Control Measures policy dated as revised 5/19/23 documents the following: During a COVID-19 outbreak all healthcare personnel must wear an N95 (respirator mask) and eye protection when caring for all residents or when in areas where staff will encounter residents. Additional PPE including gown and gloves will be worn to provide care for COVID-19 positive and suspected residents.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report a resident's (R2) weight gain and laboratory results to the physician. R2 is one of three residents reviewed for change in condition in a sample list of ten. Findings include: R2's Diagnosis Log documents R2 has Chronic Diastolic Heart Failure and Asthma. R2's October 2023 Physician Order Summary (POS) documents an order to weigh R2 on Mondays, Wednesdays, and Fridays, and this order does not include parameters for when to notify R2's physician. R2's October 2023 Medication Administration Record documents R2 receives Furosemide (diuretic) 20 milligrams by mouth daily. R2's laboratory results dated as reported on 10/20/23 at 12:57 PM documents R2's [NAME] Blood Cell count was 12.8 (normal range 4.5-10.8), Protein 5.4 (normal 6-8.3), and Albumin was 3.2 (normal 3.5-5.5). R2's October 2023 Daily Weight Log documents on 10/26/23 R2 weighed 219.8 pounds and on 10/27/23 R2 weighed 228.8 pounds (an increase of 4 pounds in one day). There is no documentation in R2's medical record that R2's physician was notified of R2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop a care plan with problems, goals, and interventions to address Congestive Heart Failure for two (R2, R3) of three residents reviewed for changes in condition in the sample list of ten. Findings include: 1.) R2's Cumulative Diagnosis Log documents R2 has Chronic Diastolic Heart Failure. R2's October 2023 Physician Order Summary (POS) documents an order to weigh R2 on Mondays, Wednesdays, and Fridays. This order does not include parameters for weight gain and when to notify R2's physician. R2's October 2023 Medication Administration Record (MAR) documents R2 receives Furosemide (diuretic) 20 milligrams (mg) by mouth daily. R2's Care Plan revised 10/29/23 does not include a problem, goal, and interventions for Congestive Heart Failure (CHF). 2.) R3's Cumulative Diagnosis Log documents R3 has CHF. R3's Hospital After Visit Summary dated 10/18/23 documents heart failure discharge instructions including a sodium restricted diet low in fat and cholesterol, monitor weight daily and report weight gain of 3 or more pounds…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to accurately transcribe physician orders for three (R1, R2, R3) of three residents reviewed for physician's orders in the sample list of ten. Findings include: 1.) R1's Hospital Discharge Orders dated 10/24/23 documents an order for Benzonatate 100 milligrams (mg) take one capsule three times daily as needed for cough. R1's October 2023 Physician Order Summary (POS) does not document the Benzonatate order was transcribed onto R1's POS as an active order. R1's October 2023 Medication Administration Record (MAR) documents Benzonatate was not administered prior to 10/28/23. This medication was administered on 10/28/23 at 3:30 PM, on 10/29/23 at 12:30 PM, 5:30 PM, and 7:30 PM, and on 10/30/23 at 9:00 AM. On 10/30/23 at 10:09 AM R1 stated R1 has COVID-19 with cold symptoms which started on 10/26/23. R1 stated R1 gets medication for R1's COVID-19 symptoms, but the medication doesn't seem to help. On 10/30/23 at 2:27 PM V7 Licensed Practical Nurse stated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a COVID-19 medication was available to be administered as ordered for two (R1, R2) of three residents reviewed for physician's orders in the sample list of ten. Findings include: 1.) On 10/30/23 at 10:09 AM R1 had a loose cough and was lying in bed wearing oxygen at 2 liters per minute per nasal cannula. R1 stated R1 has COVID-19 with cold like symptoms that started on 10/26/23. R1 stated R1 receives medications for R1's COVID-19 symptoms, but the medications doesn't seem to help. R1's COVID-19 test dated 10/26/23 documents a positive result. R1's Physician Order dated 10/28/23 documents to administer Paxlovid (antiviral COVID-19 treatment) 300 milligrams (mg) twice daily for five days. R1's October 2023 Medication Administration Record (MAR) documents R1 was given Benzonatate for cough on 10/28/23 at 3:30 PM, 10/28/23 at 12:30 PM, 10/29/23 at 5:30 PM, 10/29/23 at 7:30 PM, and 10/30/23 at 9:00 AM. This MAR documents Paxlovid 300 mg was not administered 10/28/23-10/30/23. R1's Nursing Note dated 10/30/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-01-11 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure the required quarterly Quality Assessment and Assurance (QAA) committee meetings were completed. This failure has the potential to affect all 44 residents in the facility. Findings include: The undated Quality Assurance Plan documents the facility's Quality Assurance Team will conduct meetings quarterly at a minimum. On 1/9/23 at 11:00 AM V1 Administrator provided two QAA Meeting Sign-in Sheets for the previous year's QAA meetings. On 1/10/23 at 4:00 PM V1 Administrator confirmed the facility only held two QAA meetings over the last year. The facility Resident Census and Conditions of Residents report dated 1/9/2023 documents 44 residents reside in the facility.
- Potential for harm · Fcited before2023-01-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation record review the facility failed to follow their COVID-19 Control Measure policy by failing to ensure nursing staff were wearing masks and eye protection while working in the facility. This failure had the potential to affect all 44 residents residing in the facility. Findings include: The facility's COVID-19 Control Measure policy with a revision date of 11/7/22 documents, 7. For facilities residing in a county where the Community Transmission Level is substantial or high, employees providing services to resident must wear a facemask and eye protection. On 1/8/23 at 8:00 AM, V13 Licensed Practical Nurse was observed walking down the hall and was not wearing a surgical mask. V5 Registered Nurse was observed standing in the hallway at a treatment cart. V5 was observed not wearing a surgical mask. The facility's undated Community Transmission Levels log provided by V2 Director of Nursing documents that the Community Transmission Levels are high for the week of January 6, 2023. The facility's Census and Condition report dated 1/9/23 signed by V3 Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-11 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to complete quarterly Minimum Data Set assessments every three months for seven (R8, R13, R14, R21, R22, R23, and R28) of 26 residents reviewed for quarterly assessments on the sample list of 26. Findings include: The facility's Comprehensive/MDS (Minimum Data Set) policy with a revision date of 11/1/17 documents, 5. The MDS shall be re-evaluated according to the following schedule. a. Quarterly - within 92 of previous ARD (assessment reference date)/MDS. The facility's Submission report dated 1/5/23 documents R8 was due for a quarterly MDS (Minimum Data Set) assessment on 11/18/22. This report documents this assessment was not completed until 12/12/22. On 11/10/23 at 2:11 PM, V12 Clinical Reimbursement Specialist stated R8's quarterly assessment was due on 11/18/22 but was not completed until 12/12/22. The facility's MDS Assessments Due List dated 1/10/23 documents R13 was due for a quarterly MDS on 12/7/22. On 1/10/23 at 2:11 PM, V12 Clinical Reimbursement Specialist stated R13's quarterly MDS assessment was due on 12/7/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-11 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R86's Physician Order Sheet dated January 2023 documents R86 was admitted to the facility on [DATE]. R86's Baseline Care Plan is dated 12/16/22. R86 does not have a Comprehensive Care Plan. On 1/9/23 at 2:30 PM, V3 Care Plan Coordinator confirmed R86's Comprehensive Care Plans should have been completed. R24's Physician Order Sheet dated January 2023 documents R24 was admitted to the facility on [DATE]. R24's Baseline Care Plan is dated 9/26/22. R24 does not have a Comprehensive Care Plan. On 1/9/23 at 2:30 PM V3 Care Plan Coordinator confirmed R24's Comprehensive Care Plans should have been completed. Based on interview and record review the facility failed to develop a Comprehensive Care Plan for four residents (R139, R136, R24, R86) the facility also failed to develop a Care Plan for Pressure Ulcers, Anticoagulant, and Pain for two residents (R17, R25). These failures affect six (R139, R136, R24, R86, R17, and R25) of 13 residents reviewed for Care Plans in the sample list of 26. Findings include: The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-11 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to revise and update resident's Comprehensive Care Plans. This failure affected four of thirteen residents (R9, R11, R14, R25) reviewed for Care Plans on the sample list of 26. Findings include: The facility's Comprehensive Care Planning policy dated 7/20/22 documents a resident's Care Plan will be reviewed after each annual, significant change, or quarterly Minimum Data Set and will be revised as necessary to reflect the resident's current medical, nursing, mental, and psychosocial needs. R11's Physician Order Sheet (POS) dated January 2023 documents R11 was admitted to the facility on [DATE]. R11's POS documents R11 has an order for Risperidone (Antipsychotic) 0.5 milligrams. R11's Comprehensive Care Plan dated documents R11 is on an Anxiolytic Psychotropic Medication however does not document R11 is on an Antipsychotic Psychotropic Medication. On 1/11/23 at 9:30 AM V3 Care Plan Coordinator confirmed R11's Comprehensive Care Plans should have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-01-11 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess the risk of entrapment for four of four residents (R9, R25, R15, R136) reviewed for side rails on the sample list of 26. Findings include: The facility's Determining Need for Use of Bed Rail/Transfer Bar dated 5/12/17 documents, a. Complete a Bed Rail/Transfer Bar Evaluation at the time of admission, when the resident has a significant change and at least every 90 days. b. Complete the Bed Rail/Transfer Bar Evaluation to determine the need, type of bed enabler, entrapment considerations, and risks versus benefits prior to initiation of any alternative device application. On 1/8/22 at 2:00 PM, there were side rails observed up times two on both sides of R9's bed. R9's last side rail assessment in R9's medical record is dated 3/2/22. On 1/8/22 at 9:07 AM, R25 was observed lying in bed and there were side rails up on both sides of the bed. R25's last side rail assessment in R25's medical record is dated 3/8/22. R136's Physician Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-01-11 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete initial and quarterly Psychotropic Medication assessments. This failure effected five of five residents (R11, R86, R9, R22, R25) reviewed for unnecessary medications on the sample list of 13. Findings include: The facility's Psychotropic Medication Policy dated 6/17/22 documents a Pre-Psychotropic Medication Evaluation will be completed prior to the administration of any newly prescribed Psychotropic Medication, a Psychotropic Medication Evaluation will be completed within 14 days of admission for any residents already taking Psychotropic Medication, and any resident receiving Psychotropic Medications will have a Psychotropic Medication Evaluation done at a minimum of every quarter. R11's Physician Order Sheet dated January 2023 documents R11 is prescribed Risperidone (Antipsychotic) 0.5 milligrams at night. R11's Risperidone was first prescribed on 9/9/22. There is no Pre-Psychotropic Medication Evaluation completed for R11's Risperidone. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-11 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete timely admission and Annual Minimum Data Set (MDS) Assessments (Resident Assessment Instrument/RAI) for two of 13 residents (R136, R9) reviewed for MDS assessments in the sample list of 26. Findings include: The facility's Comprehensive Assessment/MDS policy with a revised date of 11/1/2017 documents, It is the policy of (the facility) to comprehensively assess and periodically reassess each Resident admitted to this facility. The results of this Resident assessment shall serve as the basis for determining Resident strengths, needs, goals, life history and preferences to develop a comprehensive plan of care for each Resident with the goal of attaining or maintaining the Resident's highest practicable physical, mental, and psychosocial well-being. The Resident Assessment Instrument (RAI) shall be the guide utilized for all comprehensive assessments, care area assessment and care planning. The MDS shall be re-evaluated according to the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during Pressure Ulcer dressing changes and failed to complete dressing changes as ordered for two of three residents (R139, R17) reviewed for Pressure Ulcers in the sample list of 26. Findings include: The facility's Decubitus Care/Pressure Areas policy with a revised date of 1/2018 documents, It is the policy of this facility to ensure a proper treatment program has been instituted and is being closely monitored to promote the healing of any Pressure Ulcer. The pressure area will be assessed and documented on the Treatment Administration Record or the Wound Documentation Record. Complete all areas of the Treatment Administration Record or Wound Documentation Record. The facility's Dressing Change policy with a revised date of 7/2007 documents, Policy: To avoid introducing organisms into a wound. Procedure: 7. Set up clean area for supplies. 8. Wash your hands. 9. Apply non-sterile gloves. 10. Remove soiled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to secure an Oxygen tank for one of one resident (R6) reviewed for Oxygen in the sample list of 26. Findings include: The facility's Oxygen Storage and Assembly policy with a revised date of 1/2002 documents, Policy: To properly store and assemble Oxygen tanks and accessories in a safe and correct manner. Safety and Storage of Oxygen Tanks 1. Store tanks in a cool place away from a source of heat. 2. A chain, on a cart or on a stand must secure tanks. R6's Physician Order Sheet (POS) dated 1/1/23 through 1/31/23 documents R6's most recent admission as 10/28/22. R6's POS documents diagnoses including Hypoxia, Ischemic Stroke, Acute Encephalopathy and Anxiety. This POS documents an order for Hospice care and an order for Oxygen at 2 Liters via nasal cannula as needed for comfort. On 1/08/23 at 9:42 AM, R6 was in R6's room in R6's reclining chair with the feet elevated. There was an unsecured Oxygen tank sitting on the floor next to the recliner. On 1/10/23 at 10:48 AM, the Oxygen tank in R6's room was still not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during incontinence care for one of one resident (R136) reviewed for incontinence care in the sample list of 26. Findings include: The facility's Perineal Cleansing policy with a revised date of 9/21/10 documents, Policy: To eliminate odor; to prevent irritation or infection and to enhance resident's self-esteem. Procedure: Female-without catheter 5. Wash pubic area including upper inner aspect of both thighs and frontal portion of perineum. a. Use long strokes from the most anterior down to the base of the labia b. After each stroke refold the cloth to allow use of another area. 11. Wash peri-anal area thoroughly with each stroke beginning at the base of the labia and extending up over the buttocks. a. Refold cloth, as before, to provide clean area. b. Washing should alternate side to side, ending with the center anal area. 12. Place soiled items in plastic bag. 13. Rinse cloth and entire area in the same…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-11 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to address pharmacy recommendations for one (R25) of 13 residents reviewed for medication monitoring reviews on the sample list of 26. Findings include: R25's pharmacy Consultation Report provided by V2 Director of Nursing dated 8/1/22 through 8/22/22 documents a recommendation to discontinue Multivitamins, Vitamin D, Magnesium, Florastor, Lipitor, and Vitamin C. R25's pharmacy Consultation Report provided by V2 dated 12/1/22 through 12/12/22 documents a recommendation to document the rationale for continuing R25's as needed Ativan. These consultations were not signed as received by the physician until 1/9/23. On 1/10/23 at 10:00 AM, V2 stated the facility had not addressed the pharmacy recommendations made by the pharmacy until 1/9/23.
- Potential for harm · D2023-01-11 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to review a resident's medication orders to prevent duplicate therapy and the potential for excess dosage for one of 13 residents (R136) reviewed for medications in the sample list of 26. Findings include: R136's Physician's Order Sheet (POS) dated 1/1/23 through 1/31/23 documents R136 was admitted on [DATE] and documents diagnoses including Abnormal Liver Function Tests, Anasarca (Generalized Swelling), Bipolar Depression, Chronic Back Pain, Depression, Hypertension, Morbid Obesity and Abdominal Pain. R136's POS dated 1/1/23 through 1/31/22 documents an order dated 12/5/22 for Acetaminophen 325 mg (milligrams) take two tablets (650mg) by mouth four times a day for Chronic Pain. This dosage would total 2,600 milligrams in a 24-hour period. This POS also documents an order for Acetaminophen 325 mg, two tablets by mouth every four hours as needed. This dosage has the potential to total 3,900 milligrams in a 24-hour period. The total potential Acetaminophen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-01-11 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to accurately submit payroll data. This failure has the potential to affect all 44 residents residing in the facility. Findings include: The facility's Census and Condition report dated 1/9/23 signed by V3 Minimum Data Set/Care Plan Coordinator documents there are 44 residents residing in the facility. The Payroll Based Journal Staffing Data Report for Quarter 4 2022 (July 1 - September 30) documents that no Registered Nursing hours were reported for 7/1/22, 07/4/22, 7/15/22, 07/26/22, 7/27/22, 8/1/22, 8/4/22, 8/5/22, 8/6/22, 8/7/22, 8/15/22, 8/17/22, 8/20/22, 8/21/22, 8/26/22, 8/29/22, 8/30/22, 9/6/22, 9/14/22, 9/15/22, 9/17/22 or 9/18/22. The Payroll Based Journal Staffing Data Report for Quarter 4 2022 (July 1 - September 30) documents the facility did not a have a licensed nurse 24 hours per day on 7/1/22, 07/2/22, 7/6/22, 7/15/22, 8/1/22, 8/4/22, 8/5/22, 8/6/22, 8/17/22, 8/30/22, 8/31/22, 9/3/22, 9/4/22, 9/6/22, 9/7/22, 9/8/22, 9/9/22, 9/11/22, 9/14/22, 9/15/22, 9/16/22, 9/20/22, 9/22/22, 9/23/22, 9/26/22, 9/29/22, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$68,631 in federal fines across 3 penalties.
- $22,315 — penalty dated 2026-02-04
- $21,453 — penalty dated 2025-08-26
- $24,863 — penalty dated 2023-10-31
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HAVEN HEALTHCARE — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.1 | -0.1 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 1.7 | +0.3 vs chain |
The other 6 homes this chain runs (chain average 1.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ECAPITAL HEALTHCARE CORP | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 03/01/2025 |
| GLAT, DAVID | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | since 10/21/2025 |
| ROBINSON, SYNDEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| ZAMAN, ASAD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2024 |
| KATZ, HAROLD | Individual | TRUSTEE OF THE SNF | since 12/01/2024 |
| ROTHNER, WILLIAM | Individual | TRUSTEE OF THE SNF | since 12/01/2024 |
| HAVEN HEALTHCARE LLC | Organization | ADP OF THE SNF | since 12/01/2024 |
| ISRAEL, LEVI | Individual | ADP OF THE SNF | since 12/01/2021 |
CMS files one row per role, so the 14 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $434K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146086. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.