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Loft Rehab Of Decatur

500 West McKinley Avenue, Decatur, IL 62526 · For profit - Corporation · 150 certified beds · (217) 875-0020 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0568)Behavioral-health or dementia-care citation — no harm found (F0758)3 immediate-jeopardy citations$264,841 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (95) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $264,841 in federal fines (most recent 2026-05-06)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1 Memorial Dr Ste 100 · (217) 233-8772 · Call to confirm hours
Pharmacy
2300 N Edward St · (765) 437-1631 · Call to confirm hours
Grocery
ALDI USA0.7 mi
1005 W Pershing Rd · (855) 955-2534 · Call to confirm hours
Park
502 W Harrison Ave · Typically dawn to dusk
Place of worship
2727 N Union Blvd · (217) 875-3656

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.0%13.4%15.4%typical
Long-stay residents who lose too much weight5.3%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder1.5%0.9%0.9%worse
Long-stay residents with a urinary tract infection1.6%1.5%2.0%better
Long-stay residents with depressive symptoms58.9%54.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.2%3.1%3.3%better
Long-stay residents whose ability to walk worsened35.0%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication10.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine87.5%91.8%95.3%typical
Long-stay residents with pressure ulcers6.9%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control32.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.7%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine46.5%63.1%79.4%worse
Short-stay residents rehospitalized after admission28.5%26.1%22.6%worse
Short-stay residents with an outpatient ER visit16.9%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.772.021.67typical
Long-stay outpatient ER visits per 1,000 resident days2.252.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 231 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.8%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
61.5%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.21hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 61.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 78 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.8%CMS range 29.4–43.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.4–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting92.9%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 5.4–12.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.191.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
0.86
LPN hours/ resident / day
1.85
Aide hours/ resident / day
3.03
Total nurse hours/ resident / day
0.32
RN hoursweekends
55.7%
Total nursing turnover
58.3%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 93.2 residents a day — about 62% occupied, or roughly 57 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.03 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.80 hrs/resident/day on weekends vs 3.13 on weekdays — 11% thinner on weekends. RN hours go from 0.33 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-05-06)
23
at the previous standard inspection (2025-03-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

95 citations, most serious first. The 23 most serious are shown; the remaining 72 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Failures at this level required more than one Deficient Practice Statement. A. Based on interview and record review the facility failed to immediately notify the physician, complete a pain assessment, complete a physical assessment, and provide pain management when severe pain with redness and swelling to the left knee began suddenly and continued for five days for one (R401) of three residents reviewed for significant change in condition in the sample list of 27. These failures resulted in R401 experiencing severe pain from 3/9/25 to 3/14/25 when R401 was hospitalized with a left femur fracture which required surgical repair. The Immediate Jeopardy began on 3/9/25 when the facility failed to immediately notify the physician, complete a pain assessment, complete a physical assessment, and provide pain management when severe pain with redness and swelling to the left knee began suddenly and continued for five days for R401. V1 Administrator, was notified of the Immediate Jeopardy on 4/24/25 at 2:40 PM. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-03-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement repositioning and incontinence cares every two hours, implement pressure relieving interventions, implement pressure ulcer treatments, identify pressure ulcers, monitor and assess pressure ulcers upon identification and weekly, and notify a physician and dietitian of newly identified and current pressure ulcers and deterioration for two (R52, R345) of six residents reviewed for pressure ulcers in the sample list of 48. These failures resulted in R52 developing left heel stage two and right heel stage three pressure ulcers and being hospitalized for an infection of the stage three pressure ulcer. R52 subsequently developed a coccyx pressure ulcer that deteriorated into a stage four pressure wound. This failure resulted in an Immediate Jeopardy: The Immediate Jeopardy began on 02/22/2025, when the facility failed to continue ongoing monitoring and assessments of R52's wound and skin, maintain R52's wound dressing, ensure R52's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-02-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement resident centered interventions to prevent skin breakdown and worsening of pressure sores and failed to notify the wound physician and dietician of new open areas for one resident (R2) of three residents reviewed for pressure ulcers in a sample list of five residents. These failures resulted in R2 developing a stage four pressure area to R2's right ischium and unstageable pressure areas to R2's bilateral heels. The Immediate Jeopardy began on 1/20/25 when the original open area was observed to R2's Right Gluteal Fold and the wound nurse practitioner was not notified. V1 Administrator was notified of the Immediate Jeopardy on 2/20/25 at 4:00PM. The surveyor confirmed by observation, interview and record review the Immediate Jeopardy was removed on 2/21/25, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training and wound care audits.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect residents' (R84, R10) right to be free from physical abuse by another resident (R70) for three of three residents (R84, R10, R70) reviewed for abuse in the sample list of 57 residents. This failure resulted in psychosocial harm of R84 as evidenced by R84 crying and avoidance of R70. Findings include: The facility's Abuse, Neglect, Exploitation Policy dated 1/23/26 documents abuse is the willful infliction of injury, intimidation or punishment that results in physical harm, pain or mental anguish. This policy documents staff will be trained on understanding behavioral symptoms of residents that may increase the risk of abuse/neglect including aggressive or catastrophic reactions, wandering/elopement behaviors, resisting care, outburst/yelling, or difficulty in adjusting to new routine or staff. 1.) The facility's State Report documents on 3/22/26 at 7:50 PM, a Certified Nursing Assistant (V25 CNA) witnessed R70 knock R84's glasses off R84's face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement pressure relieving interventions, evaluate nutritional status, and prevent cross contamination during pressure ulcer treatments for one (R11) of four residents reviewed for pressure ulcers in the sample list of 57 residents. These failures resulted in R11 developing bilateral heel deep tissue injuries that deteriorated to stage three and stage four pressure ulcers. Findings include:The facility's Skin Integrity- Foot Care policy dated 2/20/26 documents the following: Interventions will be based on the identified risk assessment, skin assessment and assessment of foot ulcers. Interventions include offloading or use of pressure-relieving devices, and interventions will be modified in the resident's care plan. Consider modifications if there are new onset foot ulcers, lack of progression of healing, or resident non-compliance. The facility's Pressure Injury Prevention and Management policy dated 2/10/26 documents an avoidable means…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement fall interventions to prevent injury for one of three residents (R10) reviewed for falls in the sample list of 15. These failures resulted in R10 sustaining a fall with a head laceration that required staple closure. Findings Include: The facility's Fall Prevention Program dated 2/2/26 documents the facility will assess each resident's fall risk and implement interventions to decrease residents' risk of falls and subsequent injuries.R10's Medical Diagnoses list dated January 2026 documents R10 is diagnosed with abnormalities of gait and mobility, lack of coordination, muscle weakness, and altered mental status.R10's Minimum Data Set (MDS) dated [DATE] documents R10 is moderately cognitively impaired and requires moderate staff assistance for transfers.R10's care plan dated 1/7/26 documents R10 is at risk for falls related to muscle weakness. Interventions included floor mats placed on the side of the bed, which were implemented on 1/6/26.R10's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure two residents were properly secured in wheelchairs before transporting them in a van for two of three residents (R2, R5) reviewed for accidents in the sample list of five. This failure resulted in R2 falling from the wheelchair when the van suddenly stopped and suffering fractures to the humerus, fibula, and tibia with resulting pain and immobility.Findings include:R2's Current diagnoses list includes the following diagnoses: Chronic Kidney Disease Stage 5, Chronic Obstructive Pulmonary Disease, Parkinson's Disease, Atrial Fibrillation with Anticoagulant, Type II Diabetes with Neuropathy, Heart Disease, Anxiety, and Depression.R2's Care Plan updated 8/17/25 documents (R2) uses a wheelchair for locomotion and requires a full body lift for transfer. This care plan also documents R2 is at risk for falls.R2's final report of incident documents On 9/16/25 (R2) was being transported to an appointment. During the transport the driver…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate supervision/assistance when ambulating a resident to prevent a fall for one of four residents (R2) reviewed for accidents in the sample list of four residents. This failure resulted in R2 falling and suffering a fractured humerus when staff stepped away from R2 to untangle oxygen tubing. Findings include: The Care Plan dated 4/1/25 documents R2 was admitted to the facility on [DATE]. The Care Plan dated 4/1/25 documents R2 was admitted with the following diagnosis: systolic (congestive) heart failure, type 2 diabetes mellitus with unspecified complications, chronic gout, morbid (severe) obesity due to excess calories, polyneuropathy, dependence on renal dialysis, end stage renal disease, cellulitis of left lower limb, cellulitis of right lower limb, type 2 diabetes mellitus with diabetic nephropathy, hypertensive heart and chronic kidney disease without heart failure, with stage 5 chronic kidney disease, or end stage renal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from verbal and mental/emotional abuse by staff members for two (R345, R195) of 32 residents reviewed for abuse on the sample list of 48 residents. This failure resulted in fear, emotional harm and mental anguish for both R345 and R195. Findings Include: 1. R345's care plan dated 2/11/25 documents R345 has medical diagnoses of COPD (Chronic Obstructive Pulmonary Disease), Asthma, History of Chronic Respiratory Failure, History of Fracture to the the Right Femur, Arthritis to right hand, Depression, Diabetes Mellitus, Anemia, Pneumonia, and Hypertension. R345's minimum data assessment dated [DATE] documents that R345 is cognitively intact and has no signs and symptoms of delirium. On 3/2/25 at 10:23 AM, R345 was sitting in his wheelchair in his room. When asked how R345 is treated in the facility R345 put his hands together and quietly stated, I am afraid of retaliation if I tell you. R345 then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess a wound, prevent cross contamination during wound care, administer wound treatments as ordered, timely notify the physician of a dehisced surgical wound, monitor bowel movements and hydration, and implement bowel interventions for three (R52, R30, R41) of 24 residents reviewed for quality nursing care in the sample list of 48. These failures resulted in R52 and R41 developing bowel obstruction and fecal impaction requiring hospitalization and treatment. Findings Include: 1.) R52's Minimum Data Set (MDS) dated [DATE] documents R52 is dependent on staff for toileting. R52's MDS dated [DATE] documents R52 has cognitive impairment and R52 is dependent on staff for toileting. R52's Care Plan dated 11/7/22 documents R52 is at risk for constipation and includes interventions to encourage R52 to sit on the toilet and monitor/report symptoms of constipation. R52's Care Plan dated 5/23/22 documents R52 is incontinent of bowel and bladder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify significant weight loss, notify a physician or registered dietician regarding significant weight loss or implement interventions to prevent further weight loss for one of five residents (R45) reviewed for Nutrition on the sample list of 48. This failure resulted in continued weight loss even after a severe weight loss was identified. Findings Include: The facility's Weight Monitoring policy dated 2/10/25 documents Based on the resident's comprehensive assessment; the facility will ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight. Interventions will be identified, implemented, monitored and modified (as appropriate), consistent with the resident's assessed needs, choices, preferences, goals and current professional standards to maintain acceptable parameters of nutritional status. Newly recorded resident weights should be compared to the previous recorded weight. A significant change in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-03-07 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to effectively manage pain by failing to accurately assess for pain, notify the physician of pain and implement orders for pain medications for two (R52, R84) of two residents reviewed for pain in the sample list of 48. This failure resulted in R52 experiencing uncontrolled pain as evidenced by moaning, grimacing, tearfulness, clenched fists and complaints of pain. Findings Include: The facility's Pain Management policy dated 2/10/25 documents the facility will recognize when a resident is experiencing pain, observe for nonverbal signs of pain, identify circumstances when pain can be anticipated, conduct ongoing pain assessments using a tool that is appropriate for the resident's cognitive status, and collaborate with the resident's physician to manage or prevent pain in accordance with the resident's care plan, assessment, and current standard of practice. 1.) On 3/03/25 at 9:32 AM R52 was sitting in a wheelchair in R52's room. R52 stated R52…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to recognize/remove an accident hazard to prevent a residents injury and investigate a potential root cause for a residents acute fracture. These failures affect two (R1, R3) of 3 residents reviewed for accidents in a sample list of four. R1 sustained a laceration to R1's leg requiring 21 sutures to close. Findings include: 1. R1's Care Plan reviewed 11/2/23 includes the following diagnoses:Heart Disease, Dysphasia, Depression, Lung Cancer, Polyneuropathy, Chronic Obstructive Pulmonary Disease, and Chronic Kidney Disease. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is Severely Cognitively Impaired and requires maximum assistance by staff for transfer. R1's Progress Note dated 1/12/24 at 8:19 PM by V4, Registered Nurse (RN) documents Description of condition change: (V5, Certified Nurse's Aide) (CNA) called (V4) to (R1's) room at 7:55 PM, as V5 saw blood coming from (R1's) right leg while transferring from (R1's) wheelchair to bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to answer call lights in a timely manner for five (R1, R4, R5, R7, R8) of five residents reviewed for call lights in a sample list of eight residents.Findings Include:On 6/26/26 at 8:11 AM, R8's call light was on, at 8:15 AM. V11 Certified Nursing Assistant (CNA) went into the room and shut off call light. This writer heard V11 tell R8 that R8's CNA is feeding other residents in the dining room and R8 would have to wait.On 6/26/2026 at 9:05 AM, R5 was in R5's room sitting in recliner watching TV. R5's call light was on floor on the right side of recliner out of R5s reach.On 06/25/26 at 08:17 AM, V3 (R1) family member, stated R1 called V3 at 03:44 AM on 6/11/26 stating that R1's call light had been on since midnight, and no one had answered it.On 6/26/26 at 8:30 AM, R8 stated R8 had to use the bathroom, but the Certified Nursing Assistant (CNA) didn't ask R8 what R8 needed or anything. R8 stated, R8 gets put off like that routinely. R8 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure incontinence care was provided per current standards of practice for three (R1, R5, and R6) of five residents reviewed for incontinence care in the sample list of eight residents.Findings Include:On 06/25/26 at 08:17 AM, V3 (R1's) family member, stated when family visited R1 on 6/7/26 in the morning hours, R1 told family R1 had not been checked for incontinence in 15 or more hours. R1 further stated to family that R1 was wearing two (2) incontinence briefs. V3 stated R1 was observed wearing two (2) incontinence briefs that were saturated with urine and staff was asked to change R1.On 6/26/2026 at 9:05 AM, R5 stated R5 has been recently had double depends (incontinence briefs) at night every so often. R5 does not recall who does it. R5 does not like wearing double depends (incontinence briefs) at night.On 6/26/2026 at 9:16 AM, R6 stated R6 has been recently had double depends (incontinence briefs) at night not per request.On 6/26/2026 at 9:35 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-06 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure required personnel attended the Quality Assessment and Assurance committee meetings. The facility failed to provide documentation of its ongoing Quality Assurance & Performance Improvement Program meeting minutes for two quarters of 2025. This failure has the potential to affect all 91 residents.FindingsOn 5/4/26 at 09:25 AM, V1 Administrator provided Quality Assessment and Assurance (QAA) meeting attendance sheets for the first quarter 2026 and fourth quarter 2025 QAA meetings. V1 stated the QAA team meets quarterly to discuss issues/concerns.The January 2026 QAA meeting attendance signature sheet does not document the facility Administrator (administrator, owner, board member or other individual in a leadership role) was present for the meeting.On 5/4/26 at 9:30 AM, V1 Administrator confirmed that V1 Administrator was not in attendance for the January 2026 QAA meeting.There were no documented attendance sheets or QAA meeting minutes available in the second or third quarter of 2025.On 5/6/25 at 02:00 PM, V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-06 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement their water management plan including an annual risk assessment, control measures, and testing protocols to reduce the risk of Legionella and other opportunistic pathogens in the facility's water systems. This failure has the potential to affect all 91 residents in the facility.Findings Include:The facility's Water Management Program, dated as revised 1/21/26, documents a risk assessment will be conducted by the water management team annually to identify where Legionella and other opportunistic waterborne pathogens could grow and spread in the facility's water systems. Based on the risk assessment, control points will be identified. The list of identified points shall be kept in the water management program binder. Control measures will be applied to address potential hazards at each control point. The measures shall be specified in the water management program action plan. Testing protocols and control limits will be established for each control measure. The water management team shall regularly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to document that narcotic medications were counted at the beginning and end of each shift and failed to destroy or send discontinued antibiotics back to the pharmacy. This failure affected 23 of 26 residents reviewed for medication storage on the sample list of 57 residents.Findings include:1. The facility's Controlled Drug Policy and Procedure, revised in August of 2024, documents that controlled drugs, as determined by the facility, are counted every shift by the nurse reporting on duty with the nurse reporting off-duty.On 05/04/2026 at 9:19 AM, the Northeast Medication cart was reviewed with V6 Assistant Director of Nursing (ADON). The Substance Controlled Check form dated May of 2026 did not contain documentation that narcotics were counted on 5/1/26 by the nurse coming off the 6 AM to 6 PM shift, 5/1/26 the nurse coming on and off the 6PM to 6AM shift, on 5/2/26 by the nurse coming on and off the 6AM to 6PM shift, on 5/2/26 by the nurse coming off the 6PM to 6AM shift, on 5/3/26 by the nurse coming on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-05-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were properly labeled and stored for five (R97, R28, R81, R73, R22) of 26 residents reviewed for medication storage on a sample list of 57 residents.Findings include:1. The facility's Vials and Ampules of Injectable Medications policy, with an effective date of 10/25/2015 and no revision date, documents that the date opened and the initials of the first person to use the vial are recorded on multidose vials.The product insert for Incruse Ellipta documents to discard six weeks after opening the foil tray or when the counter reads 0 (after all blisters have been used), whichever comes first.The product label for Systane Complete Preservative Free (PF) Ophthalmic Solution documents that it must be discarded 90 days after opening.On 05/04/2026 at 9:19 AM, the Northeast medication cart was reviewed with V6 Assistant Director of Nursing. Three unlabeled medication cups were observed in top of cart with medication in them. V6 stated these medications were for R97 and R28 for the 7 AM to 10 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide bathing as scheduled for one (R9) of four residents reviewed for activities of daily living in the sample list of 57 residents. Findings include:The facility's Activities of Daily Living (ADLs) policy dated 1/20/26 documents bathing as part of the care and services provided by the facility, and residents who are unable to carry out ADLs will receive the necessary services to maintain grooming and personal hygiene. On 5/03/2026 at 9:43 AM, R9 stated R9 receives bed baths because R9 does not like to take showers. R9 stated R9 needs to be bathed more often because R9 does not receive baths weekly. R9 stated R9 did not think R9 had scheduled bath days. R9's Minimum Data Set, dated [DATE] documents R9 as cognitively intact and requires substantial/maximal staff assistance for bathing. R9's April and May 2026 Shower Documentation Survey Report documents R9's baths are scheduled on Wednesday and Saturday evenings but prompts for shower documentation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide podiatry services for one (R8) of four residents reviewed for activities of daily living in the sample list of 57 residents. Findings include:The facility's Skin Integrity-Foot Care policy dated 2/20/26 documents the facility will provide foot care and treatment according to professional standards of practice, including preventions of complications from the resident's medical conditions; and the facility will assist the residents in making appointments with a qualified person. This policy documents diabetes as a risk factor for impaired skin integrity of the foot, adequately trained nurses may perform nail care to diabetic resident determined by the podiatrist to be low risk, and podiatry referrals will be made when appropriate. On 5/03/2026 at 8:58 AM, R8 stated R8 needs to see a podiatrist as R8's toenails are long. On 5/5/26 at 11:35 AM, V23 Licensed Practical Nurse removed R8's right sock, R8's toenails were long past the edge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to apply range of motion devices used for contractures for two (R57, R73) of 24 residents reviewed for range of motion on the sample list of 57 residents.On 5/3/26 at 9:27 AM, R57 was resting in a high back reclining chair in the room. R57's right hand was closed in a fist and bent towards R57's chest. R57 was not wearing a splint to the right hand. On 5/3/26 at 1:30 PM, V3 Licensed Practical Nurse stated she is not aware that R57 needs a brace and has never seen a brace for R57. At this time, V3 looked up R57's physician orders and stated that R57 does have an order for a brace. R57's physician order dated 9/30/25 documents an order to apply splint to right hand when resting, may take off for meals per therapy. On 05/04/26 at 10:50 AM, V5 Certified Nurse's Aide stated V5 has never seen a brace for R57. On 5/4/26 10:54 AM, R57 was resting in R57's room in the reclining geriatric chair. A blue splint was lying on the side table next to R57. R57's therapy notes dated 9/30/25 documents R57 requires placement of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to re-assess elopement risk, identify wandering/exit seeking as targeted behaviors, and develop a care plan for wandering/exit seeking behaviors and risk for elopement for one (R70) resident reviewed for elopement/wandering in the sample list of 57 residents. Findings include: The facility's Elopement and Wandering Residents policy dated 2/2/26 documents the facility will use a systematic approach to monitor and manage residents at risk for elopement and unsafe wandering, including identification and assessment of risk, implementing interventions to reduce hazards and risks, monitoring for effectiveness, and modifying interventions as necessary. This policy documents residents will be assessed for risk of elopement and unsafe wandering on admission and throughout their stay and the interdisciplinary team will evaluate factors contributing to risk in order to develop a person-centered care plan. R70's Minimum Data Set (MDS) dated [DATE] documents R70 has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 72 citations
  • Potential for harm · Dcited before2026-05-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent cross contamination during urinary catheter care for one (R9) of two residents reviewed for urinary catheters in the sample list of 57 residents. Findings include: The facility's Catheter Care policy dated 1/26/26 documents the following steps for female urinary catheter care: 9. Gently separate the labia to expose the urinary meatus. 10. Wipe from front to back with a clean cloth moistened with water and perineal cleaner (soap). 11. Use a new part of the cloth or a different cloth for each side. 12. With a new moistened cloth, starting at the urinary meatus moving out, wipe the catheter making sure to hold the catheter in place so as to not pull on the catheter. 13. Dry area with towel.On 5/3/26 at 8:52 AM, R9 received antibiotics for blood-tinged urine, symptoms have come and gone with additional antibiotic treatment. R9 stated staff don't clean R9's catheter daily, only intermittently. R9 stated R9 has occasional diarrhea with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to accurately document the refusal of protective arm sleeves on the treatment administration record for one (R73) of one resident reviewed for accidents on the sample list of 57 residents. On 5/3/2026 at 9:00 AM, R73 was sitting in a wheelchair in R73's room. R73's right arm was bent with R73's hand lying on R73's chest. R73 was wearing a sweater; R73's left arm was in the arm of the sweater but R73's right arm was bare. R73's physician order dated 7/2/2025 documents an order to apply protective arm sleeves when up in wheelchair as resident allows. On 5/3/2026 at 1:44 PM, R73 was sitting in R73's wheelchair in R73's room. R73 was not wearing protective arm sleeves. When asked if staff offered to apply the protective skin sleeves, R73 stated, no. On 5/4/2026 at 9:30 AM and 2:35 PM and on 5/5/2026 at 09:31 AM, R73 was sitting up in the wheelchair and was not wearing protective skin sleeves. R73's Treatment Administration Record dated April of 2026 and May of 2026 documents that R73's protective skin sleeves were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-05 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer multiple medications per physician order. This failure affected three of three residents (R13, R14, R15) reviewed for medication administration on the sample list of fifteen. Findings Include: The facility's Medication Error Policy dated 2/2/26 documents the facility shall ensure medications are administered according to physician orders. If medication errors occur, staff are to notify the physician, document the incident in the medical record, and report the incident to the appropriate supervisor.The Resident/Family Complaint Form dated 1/26/26 documents R13 filed a complaint stating she did not receive her evening medications on 1/23/26.On 2/5/26 at 11:48 a.m., V2, Director of Nursing (DON), stated residents on the Northeast Hall did not receive their evening medications on 1/23/26. V2 stated R13 filed a grievance regarding the incident. V2 stated she reviewed which residents missed their medications, identified the medications that were omitted, and reviewed the incident and any potential outcomes with V13,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents right to dignified care for two of three residents (R1 and R3) reviewed for quality of care/abuse on the sample list of 15.Findings include:1. R1's current diagnoses list documents the following: Essential Hypertension; Chronic Obstructive Pulmonary Disease, unspecified; Bipolar Disorder with current episode depressed, mild or moderate severity, unspecified; Muscle wasting and atrophy, not elsewhere classified, multiple sites; Unsteadiness on feet; Lack of coordination; and History of falling.R1's Minimum Data Set (MDS) dated [DATE] documents R1's Brief Interview of Mental Status score as nine out of a possible 15, indicating moderate cognitive impairment. The same MDS documents R1 has limited range of motion of the bilateral upper extremities. The MDS further documents R1 is totally dependent for all activities of daily living except eating. R1 requires substantial to maximum assistance with toileting, has not ambulated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to recognize and report allegations of abuse to the administrator for two (R1, R3) of three residents reviewed for abuse on the sample list of 15.Findings include: 1.R1's Minimum Data Set (MDS) dated [DATE] documents R1's Brief Interview of Mental Status score as nine out of a possible 15, indicating moderate cognitive impairment. The same MDS documents R1 has limited range of motion of the bilateral upper extremities. The MDS further documents R1 is totally dependent for all activities of daily living except eating. R1 requires substantial to maximum assistance with toileting, has not ambulated during the look-back period, and uses a manual wheelchair requiring partial to moderate assistance once seated. R1 has had no behaviors toward self or others and no rejection of care.On 01/16/26 at 2:40 p.m., R1 was lying on her back in bed. R1 stated, The girl with the ponytail (later identified as V8, Certified Nursing Assistant) is the one who did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review multiple facility staff had knowledge of allegations of rough care and derogatory comments, failed to report to the Administrator/Abuse Prevention Coordinator which resulted in a delay in initiating an investigation and failure to remove the alleged staff perpetrators. This failure had the potential to affect two of three residents (R1 and R3) reviewed for abuse on the sample list of 15.Findings include:1. R1's Minimum Data Set (MDS) dated [DATE] documents R1's Brief Interview of Mental Status score as nine out of a possible 15, indicating moderate cognitive impairment. The same MDS documents R1 has limited range of motion of the bilateral upper extremities and is totally dependent for all activities of daily living except eating. R1 requires substantial to maximum assistance with toileting, has not ambulated during the look-back period, and uses a manual wheelchair requiring partial to moderate assistance once seated. The MDS further documents R1 has had no behaviors toward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect a resident's right for dignity and respect. This failure affected one of three residents (R3) reviewed for Abuse on the sample of five. Findings Include: The Resident's Rights for People in Long Term Care Facilities pamphlet dated November 2018 documents the facility must treat residents with dignity and respect and must care for residents in a manner that promotes their quality of life. The State Report dated 12/8/25 documents R3 alleged a staff member (later identified as V11 Certified Nurse Assistant CNA) was rude to her and threw the container of sanitary wipes at her and told her she needed to clean someone else's feces off of the toilet seat before she used the bathroom. R1's Minimum Data Set, dated [DATE] documents R3 is cognitively intact and requires partial/moderate assistance for toileting hygiene and toilet transfers. On 1/14/26 at 3:00 PM R3 stated she was being helped to the bathroom by V11 CNA when V11 noticed another resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the resident's right to be free from misappropriation of property. This failure affected one of three residents (R4) reviewed for Abuse on the sample of five. Findings Include: The facility's Abuse, Neglect, and Exploitation policy dated 2/11/25 documents the facility develops and implements policies and procedures that prohibit and prevent abuse and misappropriation of resident property. The State Report Investigation dated 1/12/26 documents a staff member (later identified as V15 Certified Nurse Assistant) had taken a check from R4's check book without permission and had used the check to pay her rent. V15 had written the check and signed R4's name. The total amount was for $975.00. R4's Minimum Data Set, dated [DATE] documents R4 is cognitively intact. On 1/14/26 at 3:07 PM, R4 confirmed a staff member had stolen a check from her check book which she had kept in her room and had used it to pay their rent unbeknownst to her. R4 stated her son…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-09 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide a copy of resident's medical records in a timely fashion following a request by resident's Power of Attorney for one of three residents (R1) reviewed for medical records requests on the sample list of five.Findings Include:R1's electronic medical record documents R1 resided at the facility from 4/16/25 until 4/23/25 when R1 was transported to the local hospital emergency department and R1 has not returned to the facility since that time.On 10/8/25 at 3:00PM V5, R1's family member stated (R1) is at (a different facility) now. I have asked and signed for (R1's) medical record from the facility, but I haven't gotten anything but the runaround.On 10/9/25 at 10:00AM V8, Medical Records stated (V5) did request (R1's) medical record in May. Since the request came from a lawyer I had to send it to corporate and I can verify that the record has not been sent to (V5's) lawyer.On 10/9/25 at 2:00PM V1, Administrator stated (R1's) medical record has now been sent out. It would be my expectation that it should have been sent some…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to maintain clean comfortable rooms consisting of clean floors and rooms that are free of dirty dishes and debris for two (R1, R2) of three residents reviewed for comfortable homelike environment.Findings Include:On 7/21/25 at 10:00 AM initial tour of the facility hallways labeled 100, 200 and 300 observed to have several unmade beds, some beds observed without linen, some beds had soiled linen on the unmade bed. 1. R1's Minimum Data Set, dated on July 11, 2025, documents R1 as cognitively intact.On 7/21/25 at 1:15 PM R1 stated the staff does not make the bed daily, and often times there are dishes left over in his room from meals that he doesn't eat in the dining room. R1 stated that R1 prefers bed/sponge baths and staff do not change the sheets on the bed after wiping him down. On 7/21/25 at 11:10 AM V3, R1 family, stated V3 visited R1 recently during lunch time, there was trash on the floor, used gloves on the floor, and used napkins on the floor. V3 stated that there were dirty dishes with old food on them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to properly secure R2's indwelling catheter tubing, document urinary output every shift, and provide a dignity cover to cover the urinary collection bag. R2 is one of one residents reviewed for urinary catheters.Findings Include:On 7/21/25 at 10:22 AM R2 is observed lying in bed with indwelling urinary catheter tubing dangling from the bedside unsecured to the lower extremity and urinary collection bag hanging on the right side of the bed uncovered and facing/exposed to the hallway. On 7/21/25 at 12:00 PM V4 confirmed R2 is lying in bed with indwelling urinary catheter tubing dangling from the right bedside unsecured to the lower extremity and urinary collection bag hanging on the right side of the bed uncovered and facing/exposed to the hallway.On 7/21/25 at 2:20 PM V1, V2 and V5 confirmed R2 is lying in bed with indwelling urinary catheter tubing dangling from the right bedside unsecured to the lower extremity and urinary collection bag hanging on the right side of the bed uncovered and facing/exposed to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to report allegations of abuse to the state survey agency for one (R4) of three residents reviewed for abuse on a sample list of eight. Findings include: The facility's Abuse, Neglect and Exploitation policy dated 2/11/25 documents the facility will have written procedures that include: reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies (e.g., law enforcement when applicable) within specified timeframes: a. immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or b. not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury. On 5/14/25 at 10:26 AM, V1 Director of Nursing (DON) stated that she received an allegation of verbal abuse towards R4 on 5/5/25 from V10 (R4's daughter) and an allegation of physical abuse towards R4 on 5/12/25 from V11 Certified Nurse Assistant (CNA).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-07 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure there were sufficient nursing staff in the facility to provide adequate care and assistance for residents, resulting in long call light response times and wound treatments and assessments not being completed timely for eight (R41, R7, R58, R66, R84, R79,R40, R52) of 32 residents reviewed for staffing out of a sample list of 48. Findings Include: The undated Facility Assessment documents the facility will follow Federal minimum staffing standards. Facilities with higher acuities and needs may need to adjust their staffing numbers higher than the minimum standard. The undated Facility Assessment documents the facilities daily Certified Nursing Assistant (CNA's) needs are 24 CNAs for a resident census of 97. The facilities Daily Staffing sheets documents on 2/28/25, 3/1/25, and 3/2/25 there was 19 CNA's who worked, on 3/3/25 and 3/4/25 there were 20 CNA's who worked. The Resident Council Minutes dated 1/27/25 documents under new business that call lights are taking over thirty minutes to be answered. Resident Council…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review the facility failed to post daily, up-to-date, nurse staffing information. This failure has the potential to affect all 97 residents residing in the facility. Findings Include: On 3/3/25 at 10:28 AM posted staffing in case near front entrance dated 2/28/25. On 3/5/25 at 9:15 AM and 4:00 PM posted staffing in case near front entrance remains dated 2/28/25. On 3/4/25 at 3:51 PM V2 Interim Regional Director of Nurses (DON) confirmed Posted Daily Staffing should be updated daily. Throughout the survey concerns were identified related to staffing, showers, cold food, turning and repositioning, toileting, incontinence care, infection control, and call light wait times. The Resident Council Meeting Minutes dated 1/27/25 and 2/14/25 both document resident concerns with call light wait times. The Long Term Care Facility Application for Medicare and Medicaid dated 3/2/25 documents 97 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-07 · tag F0850 — failed to provide social-work services — widespread
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — the official record, unedited, may be distressing

    Based upon interview and record review the facility failed to employ a qualified Social Worker on a full-time basis in a facility of 150 beds. This failure has the potential to affect all 97 residents who reside in the facility. Findings Include: The facility's undated Facility Assessment documents there are 150 licensed beds in the facility. This assessment also documents the facility requires one full time social worker on staff. The facility's Long-Term Care Facility Application for Medicare and Medicaid dated 3/2/25, documents there are 97 residents residing in the facility. On 3/6/25 at 1:30 PM, V1 Administrator stated V32 Social Service Director, is covering Activities and Social Services. V1 confirms V32 does not meet the qualifications to be a Social Worker in the facility. V1 stated V32 does not have a degree in Social Work or Human Services.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their water management plan that included the required risk assessment, control measures, and testing protocols to reduce the risk of growth of Legionella and other pathogens in the facility's water system. This failure has the potential to affect all 97 residents in the facility. Findings Include: The facility's Water Management Plan dated 2023, fails to fully document the required facility water system risk assessment where Legionella and other pathogens could grow and spread in the facility water system. The facility failed to implement any specific testing protocols, acceptable ranges for control measures, or any corrective actions when control limits are not maintained to reduce the risk of waterborne pathogens in the facility water system. On 3/7/25 at 9:30 AM, V1 Administrator stated V1 does not have access/documentation to what has been completed, if it has been completed. The facility's Water Management Program dated Revised 5/1/24, documents a risk assessment will be conducted by the water management…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-07 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to record all financial transactions for five (R60, R11, R74, R347 and R18) of seven residents reviewed for resident funds on the sample list of 48 residents. Findings Include: On 3/4/25 at 9:55 AM, stapled plastic pill pouches containing money were taped to the underside of the lid of the narcotic section of the medication cart. R60, R347, R74, and R18's names were written in marker on the outside of the pill pouches. R60's pouch contained $2.00, a pill pouch with a dark black marker was labeled lost and found 2.00, R347's pouch contained $5.00, R18's pouch contained $1.00, R74's pouch contained $5.00, and an nonlabeled unknown pouch contained $21.00. At that time, V13 (Licensed Practical Nurse) stated the money in the pouches is the residents money and that they have it because the business office is closed on the weekends. V13 stated they will give them their money if they need it. V13 stated there is no sign out sheet for nurses to document how much money each resident has or how much has been given to each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-07 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide showers as scheduled and failed to provide shaving, nail care, and grooming for four of four residents (R18, R41, R70, and R195) reviewed for showers and hygiene/grooming on the sample list of 48. Findings Include: The facility's Activities of Daily Living Policy dated 2/10/25, documents a resident who is unable to carry out activities of daily living will receive the necessary care to maintain grooming and personal care. 1. R18's Minimum Data Set (MDS) dated [DATE], documents R18 is dependent for personal hygiene. R18's Care Plan dated 1/7/25, documents R18 is at risk for deterioration in Activities of Daily Living (ADL) related to generalized weakness and decline in functional status, a history of Cerebral Vascular Accident (CVA) with left sided weakness, Range of Motion (ROM) limitations to the left arm and the left ankle/foot. On 3/2/25 at 10:00 AM, R18's hair appeared unclean, nails long, food was in R18's beard and on R18's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-07 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have an adequate indication for the use of a psychotropic medication, failed to try non-pharmacological interventions prior to administering a psychotropic medication, failed to do behavior tracking for multiple months after starting a psychotropic medication, and failed to attempt a gradual dose reduction of a psychotropic medication for two of four residents (R71, R46) reviewed for Psychotropic Medications on the sample list of 48. Findings Include: The facility's Use of Psychotropic Medications policy dated 2/10/25, documents a chemical restraint refers to any drug used for discipline or makes it more convenient for staff to care for a resident, and not required to treat medical symptoms. This includes instances when a psychotropic medication may be approved to treat certain symptoms, however, nonpharmacological interventions should be used or attempted, because they are less dangerous to a resident's health and safety. The residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was palatable and food temperatures were satisfactory, and failed to ensure meals were served timely, for five (R79, R58, R47, R30, R84) of five residents reviewed for food satisfaction on the sample list of 48. Findings Include: The facility's Food Temperatures policy revised 2/12/25 documents to ensure food safety, hot food will be held and served at a temperature no lower than 135 degrees Fahrenheit (F). A resident council meeting was conducted on 3/03/25 at 10:03 AM. R79 stated the food doesn't taste good and it's served cold both in the dining room and when eating in her room. R79 stated there is no way for them to keep the food hot since it is on open racks. They don't have the staff to pass the trays timely. On 03/02/25 at 10:31 AM, R58 was sitting in his wheelchair asleep with an untouched breakfast tray in front of R58 with scrambled eggs, toast, oatmeal, and milk. R58 stated he hasn't eaten breakfast because food is cold. On 3/2/25 at 9:18 AM, R47 stated the food is always cold when his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's rights to dignified activities of daily living. This failure affects one of nine residents (R195) reviewed for dignity on the sample list of 48. Findings Include: The facility's Promoting/Maintaining Resident Dignity Policy dated 2/12/25 documents it is the practice of the facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances resident's quality of life by recognizing each resident's individuality and all staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights. R195's undated Diagnoses List, documents R195 is diagnosed with Cerebral Infarction due to unspecified occlusion or stenosis of Left Posterior Cerebral Artery, Metabolic Encephalopathy, Rhabdomyolysis, and Hemiplegia, unspecified affecting left nondominant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a call light was in reach for two (R58, R345) of 32 residents reviewed for call lights out of a sample list of 48. Findings Include: The facility's Call Light: Accessibility and Timely Response policy revised 2/6/25 documents all staff will be educated on the proper use of the resident call system, including how the system works and ensuring resident access to the call light. 1. R58's Minimum Data Set (MDS) dated [DATE] documents R58 is cognitively intact. The same MDS documents R58 needs partial/moderate assist of one staff member to transfer or ambulate. On 03/02/25 at 10:31 AM, R58 was sitting in his wheelchair in his own room. R58's untouched breakfast tray was in front of R58 on the bedside table with eggs, toast, oatmeal, and milk. R58's call light was attached to R58's bedrail on opposite side of the bed from where R58 was sitting. On 3/2/25 at 10:40 AM, R58 stated he hasn't eaten breakfast because his food is cold. R58…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to review and accurately record physician's orders for life sustaining treatment for one (R30) of 32 residents reviewed for advance directives in the sample list of 48. Findings Include: The facility's Residents' Rights Regarding Treatment and Advance Directives policy dated 2/10/25 documents on admission the facility will determine if the resident has an advance directive, copies of the advance directive will be placed in the resident's chart and communicated to staff, and the facility will review advance directives with the resident or representative as part of the care planning process. On 3/02/25 at 12:22 PM R30 stated R30 has a Do Not Resuscitate order. R30's Minimum Data Set, dated [DATE] documents R30 as cognitively intact. R30's Hospital Discharge Orders dated 2/15/25 document R30's code status as full code. R30's active profile and physician's orders document R30's code status as full code. R30's Physician's Order for Life Sustaining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a bed that was comfortable and in working condition for one (R346) of 32 residents reviewed for environment on a sample list of 48 residents. Findings Include: R346's skilled nursing assessment documents that he is alert and oriented. R346's care plan dated 3/2/25 documents R346 requires assistance with bed mobility due to fracture, infection of the right femur, and a diagnosis of low back pain. On 3/5/25 at 8:35 AM, R346's was lying in bed on his back. The right side of the head of the bed was elevated approximately 30 degrees. The left side of the head of the bed was elevated approximately 20 degrees. R346 stated that his bed was broke and has been since 1:00 AM that morning. R346 stated he has been laying in the same position since 1:00 AM and he is uncomfortable. R346 stated that the staff called maintenance but nobody ever came in. R346 then picked up the remote to the bed and pushed multiple buttons on the remote but the bed did not move. At that time, V30 (Certified Nursing Assistant) entered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to implement it's abuse policy by failing to investigate and report an allegation of verbal abuse for one (R345) of 32 residents reviewed for abuse on the sample list of 48 residents. Findings Include: The facility's abuse policy with a revision of 2/11/25 documents the facility will prevent and prohibit abuse. This policy documents verbal abuse as a type of abuse. This policy documents the facility will notify the state agency within 24 hours of receiving an allegation of abuse. This policy documents that allegations of abuse will be immediately investigated. On 3/2/25 at 10:23 AM, R345 stated he was verbally abused by V26 Licensed Practical Nurse on 2/23/25. On 3/6/25 at 9:23 AM, V1 (Administrator) stated she received a phone call from V25 (R345's family member) stating that V26 was rude to R345 which upset R345. V1 stated she did not notify the state agency or begin an investigation until 3/3/25.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to notify the state agency of an allegation of verbal abuse for one (R345) of 32 residents reviewed for abuse on the sample list of of 48 residents. Findings Include: On 3/6/25 at 9:23 AM, V1 (Administrator) stated she received a phone call from V25 (R345's family member) stating that V26 Licensed Practical Nurse was rude to R345 and made R345 upset. V1 stated she did not notify the state agency until 3/3/25. The facility's report to the state agency dated 3/3/25 documents that the state agency was not notified regarding R345's allegation of verbal abuse by V26 until 3/3/25.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to immediately investigate an allegation of verbal abuse for one (R345) of 32 residents reviewed for abuse on the sample list of 48 residents Findings Include: On 3/6/25 at 9:23 AM, V1 (Administrator) stated she received a phone call from V25 (R345's family member) stating that V26 Licensed Practical Nurse was rude to R345 and made R345 very upset. V1 stated she did not investigate this as an allegation of abuse until 3/3/25. The facility's report to the state agency dated 3/3/25 documents that an investigation regarding R345's allegation of verbal abuse by V26 was initiated on 3/3/25.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to coordinate a Pre-admission Screening and Resident Review (PASARR) level II evaluation for one of two residents (R85) reviewed for PASARR II completion on the sample list of 48. Findings Include: R85's Clinical Census dated March 2025 documents R85 was admitted to the facility on [DATE]. R85's Medical Diagnoses List dated March 2025 documents R85 is diagnosed with Generalized Anxiety Disorder and Post Traumatic Stress Disorder. Both diagnoses have been in place since 10/5/16. R85's PASARR Level 1 dated 12/3/24 documents no Level II evaluation is required due to R85 not having any Significant Mental Illness (SMI) diagnosis. On 3/5/25 at 3:00 PM V2 Regional Interim Director of Nurses (DON) confirmed if R85 had a SMI diagnosis on admission or was later diagnosed with a SMI diagnoses the facility should coordinate a PASARR level II evaluation to be completed. R85's PASARR level I evaluation upon admission should have been reviewed for accuracy.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-07 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow physician orders to obtain daily weights for one of two residents (R59) reviewed for weights on the sample list of 48. Findings Include: R59's Medical Diagnoses List dated March 2025 documents R59 is diagnosed with Chronic Diastolic Congestive Heart Failure and Chronic Kidney Disease Stage 4. R59's Physician Order Sheet (POS) dated March 2025 documents a physician order on 10/3/24 for daily weights, every day shift, notify the physician if there is a weight gain greater that three pounds in 24 hours or a weight gain greater than five pounds in seven days. R59's Care Plan dated 11/22/24 documents R59 is at risk for fluid volume overload related to Chronic Kidney Disease Stage 4. Interventions include to monitor/document and report any signs or symptoms of fluid overload including sudden weight gain. R59's Treatment Administration Record (TAR) for December 2024 documents 12 missed days for daily weights. R59's January 2025 TAR documents 11 missed days for daily weights with a 12.9 pound weight gain from 1/7/25 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-07 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to monitor risk of bleeding related to medication use for one (R15) of seven residents reviewed for unnecessary medications in the sample list of 48 residents. Findings Include: The facility's Anticoagulants High Risk Medications policy dated 2/10/25 documents risks associated with antiplatelet and anticoagulant use includes bleeding and hemorrhage, drop in hematocrit and blood pressure, and thromboembolism. This policy documents that resident's care plan should include interventions to minimize risk of adverse consequences. R15's Physician Order dated 2/19/25 documents administer Eliquis (anticoagulant) 2.5 milligrams (mg) by mouth twice daily. R15's Physician Order dated 2/20/25 documents administer Clopidogrel Bisulfate (antiplatelet) 75 mg by mouth daily. R15's medical record does not include physician orders to monitor for risk and signs of bleeding related to anticoagulant and antiplatelet use. R15's Care Plan dated 11/1/23 documents is at risk for bleeding and bruising related to Aspirin and Clopidogrel use, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-25 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide sufficient Registered Nursing (RN) hours for six of fifty-five days reviewed for RN staffing. This failure has the potential to affect all 95 residents in the facility. Findings include: The facility Nursing Schedule (January 1, 2025 through February 24, 2025) documents on 1/3/25, 1/13/25, 1/17/25, 1/27/25, 1/31/25 and 2/11/25 the facility floor schedule assignment sheets did not document eight (8) hours of RN coverage for a 24 hour period. On 2/24/25 at 12:05pm, V1 Administrator confirmed the hours listed on the facility nursing schedule were correct and the facility failed to have eight (8) hours of RN coverage in a 24 hour period on 1/3/25, 1/13/25, 1/17/25, 1/27/25, 1/31/25 and 2/11/25. The facility Resident Midnight Census dated 2/24/25 documents 95 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-25 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to maintain an accurate facility assessment which is reviewed no less than annually and is updated as needed. This failure has the potential to affect all residents who reside in the facility. Findings Include: The facility census dated 2/6/25 documents 95 residents reside at the facility. The Facility Assessment does not document date or time the interdisciplinary team met to review the facility assessment or document it had been reviewed at least annually. The assessment does not address the direct care staff needed to meet the needs of the resident population by shift. On page ten of the assessment under the resident need Behavioral symptoms and cognitive performance the number recorded was zero. The facility's Matrix (CMS802) printed 2/6/25 at 9:40AM documents the facility has 29 residents diagnosed with Alzheimer's or Dementia. On 2/24/25 at 2:10PM V1, Administrator, verified the facility assessment was not accurate and provided a signature page with the date 12/20/24 separate from assessment.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to answer call lights in a timely manner for two of three residents (R1, R2) reviewed for call light wait times in the sample of five. Findings Include: The facility's Call Lights: Accessibility and Timely Response policy dated 1/5/25 documents all staff members who see or hear an activated call light are responsible for responding. If the staff member cannot provide what the resident desires, the appropriate personnel should be notified. The facility Resident Council Meeting Minutes dated 1/27/25 document complaints of call lights taking 30 minutes or longer to be answered. Residents voiced that the staff often answer the call lights, turn the light off, say they will be back, but then never return to meet the resident's need. 1. R1's Medical Diagnoses List dated February 2025 documents R1 is diagnosed with Ischemic Heart Disease, Congestive Heart Failure, Type II Diabetes, Chronic Obstructive Pulmonary Disease, Peripheral Vascular Disease, Asthma,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide safe transfers for two of three residents (R1, R2) reviewed for transfers in the sample of five. Findings Include: The facility's Safe Resident Handling/Transfers policy dated 12/15/24 documents all residents require safe handling when transferred to prevent or minimize the risk for injury to themselves and the employees that assist them. Two staff members must be utilized when transferring residents with a mechanical lift. 1. R1's Medical Diagnoses List dated February 2025 documents R1 is diagnosed with Ischemic Heart Disease, Congestive Heart Failure, Type II Diabetes, Chronic Obstructive Pulmonary Disease, Peripheral Vascular Disease, Asthma, Chronic Kidney Disease, Major Depression, Hypertension, Anxiety, Pain, Insomnia, and Obesity. R1's Minimum Data Set, dated [DATE] documents R1 is cognitively intact and requires a wheelchair and is dependent on staff for transfers and Activities of Daily Living. On 2/6/25 at 2:30 PM R1 stated staff do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident rooms were clean. This failure affects six (R1, R2, R4, R5, R9, R10) of ten residents reviewed for housekeeping in the sample of ten. Findings include: 1.) On 9/10/24 at 9:36 AM, R10's garbage can was full. R10 stated R10's garbage can has not been emptied since yesterday. At 11:22 AM and 1:12 PM R10's garbage can remained full. At 1:12 PM, V6 Housekeeper stated V6 has not cleaned R10's room yet today. V6 stated V6 will empty the garbage can when V6 cleans the room. R10's Minimum Data Set (MDS) dated [DATE] documents R10 has a Brief Interview for Mental Status score of 12, the higher end of moderate cognitive impairment. 2.) On 9/10/24 at 9:40 AM, there was a medical glove on the floor behind the door and a pile of wet/used paper towels on the floor near the sink in R4's/R5's room. There were food particles, dirt, and two hairbrushes on the floor under R5's bed. R4 stated the paper towels have been there since last night…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure a sink was properly secured to the wall for one (R4) of three residents reviewed for a safe, clean, and homelike environment on the sample list of nine. Findings Include: On 8/28/2024 at 10:30 AM, R4 was sitting in a recliner with a cabinet type sink directly to R4's left side. The sink top was not secured to the cabinet base, with the left side of the sink hanging off of the cabinet approximately 1 inch and the entire sink top not secured to the wall with an approximate one inch gap from the back of sink to wall. The sink was unstable and wobbled when touched. At this time, R4 stated R4 never grabs onto the sink from R4's recliner because it is too unsteady. R4 stated a maintenance man was here 2-3 weeks ago and said it needs resealed and then never resealed it. On 8/28/2024 at 10:39 AM, V13 CNA (Certified Nurses Assistant) confirmed that the sink in R4's room was unsteady and stated it had been reported. On 8/29/2024 at 9:30 AM, V11 Corporate Maintenance, confirmed that R3's sink was unsteady due to not being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement a call light intervention for a resident with a recent fall. This failure affected one of three residents (R6) reviewed for falls on the sample list of nine. Findings include: R6's current diagnoses sheet documents the following diagnosis: Muscle Weakness (generalized) and Alzheimers' Disease Unspecified. R6's Fall Risk Assessments dated 7/25/24 documents R6 is at moderate risk (25 to 44 points) of falls score 30. R6's Fall Risk Evaluation dated 8/21/2024 at 11:22 pm documents: Fall Risk: History of falls (past 3 months): 3 or more falls in past 3 months. R6's Minimum Data Set, dated [DATE] documents the following:BIMS 4/15. No impairment upper or lower extremities. Uses a wheelchair for assistive mobility device. R6's Care Plan updated 8/21/24 documents the following: (R6) is at risk for falls r/t (related to) Incontinence and Weakness [Falls] Fall interventions include: (On) 7/25/24 floor mat placed next to bed in low position…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-07 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide sufficient Registered Nursing (RN) hours on five of fourteen days reviewed for RN staffing. This failure has the potential to affect all 92 residents in the facility. Findings include: The facility Nursing Schedule (July 24, 2024 through August 6, 2024) document on 7/27/24, 7/29/24, 8/1/24, 8/3/24 and 8/4/24, the facility scheduled zero (0) hours of RN coverage for a 24 hour period. On 8/7/24 at 1:45pm, V1 Administrator confirmed the hours listed on the facility nursing schedule were correct and the facility failed to have RN coverage on 7/27/24, 7/29/24, 8/1/24, 8/3/24 and 8/4/24. The facility Resident Midnight Census dated 8/7/24 documents 92 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure call lights were answered in a timely manner and was within reach for residents. This failure affects three of four residents (R2, R3, R6) reviewed for call lights on the sample list of six. Findings Include: Call lights: Accessibility and Timely Response Policy dated 8/1/2019 on line 9 states process for responding to call lights: A. Response times should be a Priority. 1. R2's admission Record dated 1/18/24 documents R2 is diagnosed with Abnormalities Of Gait And Mobility, Gout, and Morbid (Severe) Obesity. R2's Care Plan dated 03/11/2024 documents R2 is dependent on staff for physical needs and is at risk for falls. The Care Plan documents staff should encourage the resident to use bell to call for assistance. On 8/6/24 at 2:09 PM, R2 states that he uses the call light but staff don't always come very quickly, and he will have to wait a long time to be changed. 2. R3's admission Record dated 7/16/24 documents R3 is diagnosed with Fracture Of Head And Neck Of Left Femur, Abnormalities Of Gait And Mobility, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review the facility failed to follow their narcotic destruction policy for one (R4) of four residents reviewed for medication errors out of a sample of six residents. Findings include: The facility policy Destruction of Unused Drugs dated 6/1/24 documents The actual destruction of drugs conducted by our facility must be witnessed by two nurses. R4's Health Status note written by V11 Licensed Practical Nurse documents on 8/2/2024 at 4:13 PM that, Writer made aware of resident he's been transferred to hospital for hypotension and upon arrival it was observed that resident had on two fentanyl patches and received Narcan and is currently in the Intensive Care Unit (ICU). On 8/6/24 at 2:05 PM, V11 (Licensed Practical Nurse) stated on 8/2/24 at approximately 3:00 PM, I received a call from the Hospital stating that R4 was sent to the ER from Dialysis and the ER found 2 Fentanyl patches on R4, which were removed and Narcan was given. V11 stated she cared for R4 on 8/2/24 prior to R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify a patient representative of an X-ray result for one of three residents (R1) reviewed for notification of changes in the sample list of six. Findings include: The facility's Notification of Changes policy with a Revised date of 12/13/23 documents, the purpose of this policy is to ensure the facility promptly informs the resident, consults the residents physician; and notifies, consistent with his or her authority, the residents representative when there is a change requiring notification. R1's progress note dated and timed 7/1/2024 at 11:15 AM states R1 complained of pain in the left foot and V4 LPN (Licensed Practical Nurse), notified the physician and an X-ray of R1's left foot was ordered. On 7/10/24 at 12:32 PM, V3, R1's Family, stated that the facility has not called V3 with the results of the left foot X-ray that was completed on 7/2/24. On 7/11/24 at 09:06 AM, V2 Director of Nursing confirmed that the X-ray result was received by the facility and the physician was notified on 7/3/24. V2, Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement a fall prevention intervention for one of three residents (R2) reviewed for falls in the sample list of six. Findings include: The facility's Fall Prevention policy with a Revised date of 1/24/23 documents, Each resident will be assessed for fall risk and will receive care and services in accordance with their individualized level of risk to minimize the likelihood of falls. The nurse will indicate on the (Fall Risk Assessment) the resident's fall risk and initiate interventions on the resident's baseline care plan, in accordance with the resident's level of risk. R2's Care Plan printed on 7/10/24 documents diagnoses including History of Falling, Urinary Tract Infection, Dementia, Wedge Compression Fracture of T11-T12 Vertebra, Wedge Compression Fracture of First Lumbar Vertebra, Abnormalities of Gait and Mobility and Muscle Weakness. R2's Care Plan with an initiated date of 5/19/24 documents R2 was at Moderate risk for falls related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the dignity of two residents (R1, R2) by not providing timely incontinence care out of three residents reviewed for incontinence cares in a sample list of five residents. Findings include: The facility Resident Council Minutes dated April 11, 2024 documents Residents voiced that they are being left on bed pans for a long periods of time on second shift. Residents voiced that Certified Nurse Aides (CNA) still turning off call lights without seeing what their needs are. The facility Resident Council Minutes dated 5/21/24 documents Residents voiced complaints the call lights are not getting answered throughout the day. The facility Resident Council Minutes dated 6/20/24 documents Residents voiced that call lights are not being answered in a timely manner. Residents voiced that it takes 45 minutes to an hour for call lights to be answered. 1.) R1's undated Face Sheet documents R1's medical diagnoses as Cerebral Infarction, Hemiplegia and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow their Abuse Prevention Policy by not immediately suspending a staff member accused of abuse of one (R1) resident out of one resident reviewed for abuse in a sample list of five residents. Findings include: R1's Minimum Data Set (MDS) dated [DATE] documents R1 as cognitively intact. R1's Physician Order Sheet (POS) dated June 2024 documents a physician order for Duloxetine 25 milligrams (mg). Give two tablets every morning. On 6/27/24 at 4:38 PM, V5 Licensed Practical Nurse (LPN) was assisting residents in the hallway. V5 LPN actively working in facility as a nurse assisting residents and directing staff in coordination of cares. On 6/28/24 at 8:10 AM, V5 Licensed Practical Nurse (LPN) was passing medications to residents on R1's hallway. On 6/28/24 at 8:30 AM, V5 Licensed Practical Nurse (LPN) administered medication to R1 in R1's room. On 6/27/24 at 3:40 PM, R1 stated V5 Licensed Practical Nurse (LPN) would not administer R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain resident equipment in safe functioning order for one (R1) resident out of three residents reviewed for Physical Environment in a sample list of five residents. Findings include: R1's Minimum Data Set (MDS) dated [DATE] documents R1 as cognitively intact. On 6/27/24 at 3:30 PM, R1 was laying in R1's bed in her room. R1's bed cord had several areas that were wrapped in black electrical tape. On 6/27/24 at 3:40 PM, R1 stated V16 Physical Therapy Assistant (PTA) was working with R1 for therapy in R1's room on 6/21/24. R1 stated We (R1, V16) both heard this loud pop sound and saw a spark. It scared us both. (V16) jumped and said 'that shouldn't happen'. (V16) PTA left me to go get someone to look at my cords. I saw a spark and heard a loud pop sound. Then I smelled something like it was on fire. I was pretty scared until they (facility) got it fixed. On 6/27/24 at 4:30 PM, V16 Physical Therapy Assistant (PTA) stated I was working with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-20 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to maintain accurate and complete medical records by failing to transcribe a physician order for blood glucose monitoring, and failed repeatedly to document the blood glucose measurement in R12's medical record. R12 is one of three residents review for blood glucose monitoring on the sample list of 13. Findings include: R12's Diagnosis List dated 5/6/24 documents the following diagnosis: Diabetes Mellitus, Due to Underlying Condition With Ketoacidosis, Without Coma. R12's Minimum Data Set (MDS) dated [DATE] documents R12's Brief Interview of Mental Status score as 15 out of a possible 15, which indicates no cognitive impairment. R12's same MDS documents R12 had received insulin injections, every day for the past seven days, of the look back period for this assessment. R12's Physician Visit Summary dated 5/14/24 signed by V25, Physician documents the following order: Testing Strips: Use to check blood sugar three times daily. May use any testing supplies…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide incontinence care in a timely manner to maintain residents dignity, for one of three residents (R13) reviewed dignity/call lights on the sample list of 13. Findings include: R13's Diagnoses List updated 5/16/24 documents the following diagnoses: Cerebral Infarction Due to Unspecified Occlusion Stenosis of Right Anterior Cerebral Artery, Hemiplegia and Hemipareses Following Cerebral Infarction, Affecting Left Non-dominant Side, and Major Depressive Disorder, Single Episode, Unspecified. R13's Minimum Data Set (MDS) dated [DATE] document the following: Brief Interview of Mental Status (BIMS) score as 13 out of a possible 15, indicating no cognitive impairment. The same MDS documents R13 is always incontinent of bladder and frequently incontinent of bowel and has a history of pressure ulcer. R13's BIMS updated 6/14/24 documents score as 15 out of a possible 15, indicating, no cognitive impairment. R13's Care Plan dated 5/23/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to follow Physician's Order for blood glucose monitoring and document blood glucose results for one of three residents (R1) reviewed for following physician's orders in the sample list of 13. Findings include: The facility's Medication Administration policy with a Reviewed/Revised date of 1/4/24 documents, Obtain and record vital signs, when applicable or per physician orders. When applicable, hold medication for those vital signs outside the physician's prescribed parameters. Administer medication as ordered in accordance with manufacturer specifications. R1's Order Summary Sheet dated 6/18/24 documents a diagnosis of Type 2 Diabetes Mellitus with Hyperglycemia. This Order Summary documents an order to complete accuchecks every morning and every evening at bedtime with a start date of 6/3/24. R1's Medication Administration Record (MAR)/Treatment Administration Record (TAR) dated 6/20/24 documents R1's blood glucose levels were not recorded on the MAR/TAR from 6/3/24 through 6/17/24. R1's Nurses Progress Notes document blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed repeatedly to implement fall interventions for two of four residents (R2 and R3), reviewed for falls/interventions on the sample list of 13. Findings include: 1.) R2's Minimum Data Set (MDS) dated [DATE] documents R2's Brief Interview of Mental Status (BIMS) score of nine, out of a possible 15, indicating moderate cognitive impairment. R2's Interdisciplinary Team (IDT) note dated 5/28/2024 at 1:31 pm documents the following: Time of fall: 09:28 am. Date of fall: 5/25/2024. Activity at time of fall: Resident was sitting up in wheelchair, self-propelling around facility. Location of fall and position found: Resident was observed lying on the floor on her left side up against the wall of the front hallway near receptionist's desk. Witnessed or Unwitnessed: unwitnessed. Description of fall: Resident stated 'I was trying to stand up and grab onto the rail, I fell.' Description of injuries/pain (if applicable including measurements): 1.5 cm (…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide assistance with morning care in a timely manner, to maintain resident's dignity, for one of thirteen residents (R9) reviewed dignity/call lights on the sample list of 13. Findings include: R9's Minimum Data Set, dated [DATE] documents R9's Brief Interview of Mental status score as 15 out of a possible 15, indicating no cognitive impairment. R9's Care Plan dated 4/02/24 documents the following: (R9) is Moderate risk for falls related to gait/balance problems, and incontinence. The same care plan documents: Anticipate and meet the resident's needs and be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. The resident needs prompt response to all requests for assistance. The facility Daily Assignments sheet dated 5/31/24 documents V18, Certified Nursing Assistant (CNA) called off for 6:00 am - 2:00 pm shift. V19's CNA Time Card Report dated 5/31/24 documents V19, clocked into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-04-24 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to document grievance resolution plan/ report resolution to resident/resident council. This failure has the potential to affect all residents who reside at the facility. Findings Include: The facility's Long Term Care Application for Medicare and Medicaid documents the Census as 84. The facility's policy Resident/Family Grievance Policy and Procedure revised 12/6/23 states In accordance with the resident's right to obtain a written decision regarding his or her grievance, the Grievance official will issue a written decision on the grievance to the resident or representative at the conclusion of the investigation. The written conclusion will include at minimum: The date the grievance was received. The steps taken to investigate the grievance. A summary of pertinent findings. A statement as to whether or not a grievance was confirmed or not confirmed. Any corrective action taken or to be taken by the facility as a result of the grievance. The date the written decision was issued. The facility's Resident Council grievance form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-24 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the required members attended quarterly Quality Assurance Performance Improvement (QAPI) meetings. This failure has the potential to affect all 84 residents residing in the facility. Findings include: The Long Term Care Application for Medicare and Medicaid dated 4/24/24 documents 84 residents in the building. The facility Quality Assurance Performance Improvement Plan dated 2/26/24 documents that the Quality Team meets quarterly. The team members required at this meeting are the Administrator, Director of Nursing, Medical Director, Regional Nurse, Regional Operations, Dietary Manager, Assistant Director of Nursing/Infection Preventionist, Assistant Director of Nursing/Wound Nurse and the Teligen Consultant. The facility provided sign in sheets for quality meetings held on 8/25/23, 10/27/23, 2/14/24 and 4/10/24. The Medical Director was not signed in or present at the 8/25/23 or 2/14/24 meetings. On 4/23/24 at 3:00 PM, V1 Administrator said that the Medical Director is supposed to attend all quarterly quality…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to treat residents with dignity while providing cares by being on their cell phones during cares, not pulling outside curtains prior to starting personal care, standing while providing dining assistance and failing to serve all residents at the dining table at the same time for seven of 18 residents (R7, R39, R44, R61, R63, R68, and R234) reviewed for dignity on the sample list of 50. Findings Include: The facility Promoting/Maintaining Resident Dignity Policy dated 12/5/23 documents it is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances resident's quality of life by recognizing each resident's individuality. All staff members are involved in providing care to residents to promote and maintain resident dignity and respect resident rights. During actions with residents, staff must report, document and act upon information regarding resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to complete residents' psychotropic medication assessments, ensure justification for use of psychotropic medications, identify targeted behaviors, monitor behaviors, and develop and implement non-pharmacological interventions to assist residents with behavior management. These failures affect four of five residents (R5, R37, R68, and R287) reviewed for unnecessary medications on the sample list of 50. Findings Include: The facility's Use of Psychotropic Medication Policy dated 9/27/23 documents resident are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication(s). A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. Psychotropic drugs include, but are not limited to the following categories: antipsychotics, antidepressants,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure palatability of food and follow their menu for pureed food for 6 of 18 residents (R6, R18, R23, R36, R50, and R68) reviewed for food palatability on the sample list of 50. Findings Include: 1) On 4/21/24 at 10:22 AM, R68 was eating breakfast in R68's room and stated, R68 had just received her breakfast tray about 10 minutes ago. R68 stated the scrambled eggs were cold, and the sausage patty was as hard as asphalt. The sausage patty was dark brown and appeared very dry. R68 attempted to cut the sausage patty and was not able to. R68 also stated, the food is always late so it's cold. On 4/23/24 at 12:50 PM, a test tray was delivered to the surveyor after all trays on R68's hall cart, which included lunch trays for R6, R18, R23, R36, R50 and R68) were delivered. The lunch consisted of Pork, corn casserole, beans and a fruit/marshmallow salad. All food temperatures were checked in Fahrenheit and was: pork -127.2 degrees, corn casserole - 127 degrees, beans - 130 degrees and fruit/marshmallow salad - 70.8 degrees. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to utilize isolation for clostridium dificile, failed to utilize enhanced barrier precautions for residents who and failed to monitor high risk water sources for the presence of Legionella. These failures affect six residents (R65, R38, R187, R45, R62, R39) and have the the potential to affect all 84 residents who reside in the facility. FIndings Include: The Long Term Care Application for Medicare and Medicaid dated 4/24/24 documents 84 residents in the building. 1) The facility's Water Management Program dated 12/26/23 documents it is the policy of this facility to establish water management plans for reducing the risk of Legionella and other opportunistic pathogens (Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas, Nontuberculous Mycobacteria, and Fungi) in the facility's water systems. A water management team has been established to develop and implement the facility's water management program, including facility leadership, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to assess for safe self administration of medication for one of one resident (R287) reviewed for self administration of medication in the sample list of 50. Findings include: The facility's Resident Self-Administration of Medication policy with a revised date of 1/4/24 documents, A resident may only self-administer medication after the facility's interdisciplinary team has determined which medication may be self-administered safely. The resident's comprehension of instructions for the medications they are taking, including the dose, timing, and signs of side effects, and when to report to facility staff. The resident's ability to ensure that medication is stored safely and securely. The results of the interdisciplinary team assessment are recorded on the Medication Self-Administration Assessment Form, which is placed in the resident's medical record. On 4/21/24 at 9:24 AM, R287 was in her room sitting on the bed. There was an inhaler sitting on her bedside table. It was an Albuterol sulfate HFA inhaler. she says…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to accurately record a resident's preference for life-sustaining treatment in the medical record for 1 of 24 residents (R41) reviewed for advance directives in the sample list of 50. Findings include: The facility's Residents' Rights Regarding Treatment and Advance Directives policy with a revised date of [DATE] documents, It is the policy of the facility to support and facilitate a resident's right to request, refuse and/or discontinue medical or surgical treatment and to formulate an advance directive. On admission, the facility will determine if the resident has executed an advance directive, and if not, determine whether the resident would like to formulate an advance directive. Upon admission, should the resident have an advance directive, copies will be made and placed on the chart as well as communicated to the staff. R41's face sheet documents admission to the facility on [DATE]. R41's signed Physician's Order for Life Sustaining Treatment (POLST)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Ombudsman, resident and resident representative, in writing, about a hospital transfer for two of two residents (R61, R83) reviewed for hospitalizations on the sample list of 50. Findings Include: 1) R61's ongoing Census documents R61 was hospitalized from [DATE] - 10/13/23. R61's medical record does not document that R61, V20 (R61's resident representative), or the Ombudsman was notified in writing of R61 being sent and admitted to the hospital. On 4/21/24 at 12:27 PM, V20 stated that when R61 was sent to the hospital in October or November 2023, the facility called V20 to report the transfer but did not send V20 anything in writing. 2.) R83's progress notes document admission to the facility on 1/15/24. R83's progress notes document discharge to the hospital on 2/29/24. R83's medical record does not document a written notification of transfer to the ombudsman or that family was provided written notification. On 4/22/24 at 12:07 PM, V1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a bed hold policy to the resident and/or resident representative for two of two residents (R61, R83) reviewed for bed holds on the sample list of 50. Findings Include: The facility Bed Hold Notice Upon Transfer Policy dated 12/23/22 documents at the time of transfer for hospitalization or therapeutic leave, the facility will provide to the resident and/or the resident representative written notice which specifies the duration of the bed-hold policy and addresses information explaining the return of the resident to the next available bed. 1) R61's ongoing Census documents R61 was hospitalized from [DATE] - 10/13/23. R61's medical record does not document that R61 and/or V20 (R61's resident representative) were provided a bed hold policy nor is there a copy of the bed hold policy in R61's medical record. On 4/21/24 at 12:27 PM, V20 stated that when R61 was sent to the hospital in October or November 2023, the facility did not provide V20 with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to insure that a Preadmission Screening and Resident Review (PASARR) level II screening was completed for one (R57) of one residents reviewed for PASARR level II screenings, from a total sample list of 50 residents reviewed. Findings Include: R57's level I PASARR dated 10/22/21 documents that a level II PASARR is not required. R57's diagnosis sheet dated 8/28/23 documents a diagnoses of Schizoaffective Disorder. R57's progress notes dated 1/10/24 document that R57 is seeing psychiatry for mental health issues. On 4/22/24 at 11:45AM V1 Administrator said that a level two was initiated but not completed. We should have followed up on it.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a baseline care plan for 1 of 24 residents (R39) reviewed for baseline care plans in the sample list of 50. Findings include: The facility's Baseline Care Plan policy with a revised date of 12/6/23 documents, The facility will develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care. The baseline care plan will: a. Be developed within 48 hours of a resident's admission. b. Interventions shall be initiated that address the resident's current needs including: i. Any health and safety concerns to prevent decline or injury, such as elopement, fall, or pressure injury risk. 3. A supervising nurse shall verify within 48 hours that a baseline care plan has been developed. R39's Order Summary Report dated 4/23/24 documents R39 was admitted on [DATE] with diagnoses including Vitamin D…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with shaving for one resident (R187) of two residents reviewed for ADL (Activities of Daily Living) assistance in a sample list of 50. Findings Include: The facility's policy Activities of Daily Living (ADLs) revised 12/5/23 states A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and person oral hygiene. R187's Minimum Data Set (MDS) dated [DATE] documents R187 was cognitively in tact and required partial to moderate assistance with ADLs. On 04/21/24 at 02:53 PM, R187 was observed in her bed. R187's arms were very edematous from the shoulders to the finger tips. R187 had long unkept chin whiskers. When asked R187 if R187 would like to be shaved R187 stated YES, YES, YES! R187 stated My arms are so swollen I can't do that myself and it embarrasses me. On 4/23/24 at 8:00 AM, V9 Licensed Practical Nurse (LPN) stated of coarse any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent potential cross contamination during wound treatment, failed to complete a skin risk assessment on admission, and failed to complete wound treatments as ordered, for one of four residents (R39) reviewed for pressure ulcers in the sample list of 50. Findings include: The facility's Pressure Injury Prevention and Management policy with a revised date of 12/6/23 documents, The facility is committed to the prevention of avoidable pressure injuries, unless clinically unavoidable, and to provide treatment and services to heal the pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries. The facility shall establish and utilize a systematic approach for pressure injury prevention and management, including prompt assessment and treatment; intervening to stabilize, reduce or remove underlying risk factors; monitoring the impact of the interventions; and modifying the interventions as appropriate.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide securement for urinary catheter tubing, failed to provide catheter care/perineal care per the facility policy, and failed complete catheter care daily for two (R62 and R37) of three residents reviewed for urinary catheters from a total sample of 50. Findings include; 1.) The facility provided Catheter Care Policy dated 1/24/24 documents that catheter care will be performed every shift and as needed by nursing personnel and that the catheter care will include both washing and drying of perineal area. R62's undated diagnosis sheet documents the following diagnoses including: Hemiplegia, Hemiparesis following a Cerebral Infarction, Polyneuropathy, Type II Diabetes Mellitus, Obstructive and Reflex Uropathy, Placement of Urogenital Stents, Major Depression and Atherosclerosis. R62's physician order dated 3/9/24 documents an order for an indwelling urinary catheter. R62's physician order dated 3/9/24 documents an order for a catheter securement device that is to be changed weekly. On 4/23/24 at 1:00 PM, R62's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to intervene following a significant weight loss for one resident (R66) of four residents reviewed for nutrition in a sample list of 50. Findings Include: R66's Care Plan updated 3/26/24 includes the following diagnoses: Sepsis, Falls, Recent Myocardial Infarction, Chronic Obstructive Pulmonary Disease, and Congestive Heart Failure. R66's Minimum Data Set (MDS) dated [DATE] documents R66 is cognitively intact. R66's Progress Note dated 4/17/24 at 9:13 PM documents noted to have an open area to midspine. On 4/21/24 at 12:30 PM, R66 stated You can't get a substitute if you don't like the food. I lost 13 pounds. I don't always care for the food here. One night for Supper I asked for a cheese burger since it is on the alternate menu. It was after 9:00PM when I finally got a cold greasy grilled cheese wrapped in foil. I ate it because I was hungry but it wasn't a cheese burger and it wasn't good. R66's weight flow sheet printed 4/24/24 at 3:55PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow physician orders for weekly weights and enteral nutrition, document the amount of enteral feeding administered to the resident, ensure open enteral feedings were disposed of after 24 hours, and change enteral feeding supplies daily for one of three residents (R65) reviewed for enteral nutrition on the sample list of 50. Findings Include: The facility Care and Treatment of Feeding Tubes Policy dated 12/19/23 documents feeding tubes will be utilized in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible. Feeding Tubes will also be utilized according to physician orders, which typically include: the kind of feeding and its caloric value, volume, duration, mechanism of administration, and frequency of flush. Ensure the product has not exceeded the expiration date. R65's April 2024 Physician Orders document the following orders: 12/27/23 - Enteral Feed of Jevity 1.2 75 ml (milliliters) per hour for 20 hours; start at 6 pm, and stop at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure ongoing communication and assessments with the dialysis center for one of two residents (R36) reviewed for dialysis on the sample list of 50. Findings Include: The facility Special Needs - Dialysis Policy dated 12/14/23 documents the facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive care plan and the resident's goals and preferences, to meet the special medical, nursing mental and psychosocial needs of residents receiving dialysis. Nursing staff will provide a report to the dialysis provider regarding the resident's condition and treatment provisions each dialysis treatment day, and as needed. If no written report is received upon return from dialysis, nursing staff will call the dialysis provider to receive a report. R36's MDS (Minimum Data Set) dated 1/9/24 documents R36 is alert and oriented and receives dialysis. R36's April 2024 Physician Orders document an order to monitor dialysis access site every shift and monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record view, the facility failed to offer and/or administer the influenza and pneumococcal vaccine to one of five residents (R61) reviewed for vaccinations on the sample list of 50. Findings Include: R61's ongoing Census documents R61 was admitted to the facility on [DATE] and is 88years old. R61's Medical Record does not contain any consents or declination for the influenza or pneumococcal vaccination, or a listing of vaccinations received prior to admission. On 4/23/24 at 2:32 pm, V18 Infection Preventionist provided immunization consents dated 4/23/24 that documents R18 would like both the influenza and pneumococcal vaccination. V18 explained V18 was not able to find the consents from the time of admission so V18 had R61 sign them today. V18 stated V18 would administer the pneumococcal vaccination as requested but isn't able to administer the influenza vaccination because it is past the time to give it now. The facility's Influenza Vaccination Policy dated 10/20/22 documents it is the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-24 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer and administer the COVID-19 immunization for one of five residents (R61) reviewed for vaccinations on the sample list of 50. Findings Include: R61's ongoing Census documents R61 was admitted to the facility on [DATE] and is 88years old. R61's Medical Record does not contain any consents or declination for the COVID-19 immunization. or a listing of historical immunizations that R61 had prior to admission. On 4/23/24 at 2:32 pm, V18 Infection Preventionist provided an immunization consent for the COVID-19 immunization dated 4/23/24 that documents R18 would like to receive the COVID-19 immunization. V18 explained V18 was not able to find the original consent from the time of admission so V18 had R61 sign it today. V18 stated the contract company that does the COVID-19 immunizations for the facility was last at the facility in January 2024 and had V18 known R61's request to receive the immunization, R61 could have been administered at that time but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to investigate a fracture of unknown origin for a resident. This failure affects one resident (R3) of three residents reviewed for accidents in a sample list of four. Findings include: R3's Incident report dated 11/17/23 at 3:57 PM, documents (R3) was seen by the Wound Medical Doctor on 11/16/23 due to wound to rule out osteomylitis. X-ray was done on 11/17/23. Type of injury: Acute fracture to lateral malleolus. Medical Doctor and Power of Attorney Notified New order for (R3) to be nonweight bearing on left leg, Orthopedic referral and Tramadol 50 milligrams every six hours as needed. R3's Care Plan reviewed 12/6/23 documents the following diagnoses: History of Falls, Anxiety, Type II Diabetes, Morbid Obesity, Neuropathy, Chronic Kidney Disease Stage III, Chronic Ulcers of the Buttocks. R3's Minimum Data Set, dated [DATE] documents R3 is cognitively in tact Requires staff assistance for transfer and uses a wheelchair for mobility. On 1/29/24 at 155 PM, R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assess resident, monitor fluid restriction, and monitor weight during a residents stay at the facility from 6/8/23 through 7/3/23 for a resident with congestive heart failure. The facility also failed to arrange for the residents cardiology follow-up and testing. These failures affect one resident (R18) of three residents reviewed for death in a sample list of 18 residents. Findings include: R18's Care Plan created 6/8/23 includes the following diagnoses: Congestive Heart Failure, Type II Diabetes, Peripheral Artery Disease, Status Post Left Above the Knee Amputation, Chronic Diabetic wounds. This Care Plan also documents R18 chooses to be fully resuscitated in the event her heart stops or she quits breathing. R18's Minimum Data Set (MDS) dated [DATE] documents R18 is cognitively intact. R18's Hospital Patient Discharge Plan dated 6/8/23 documents Discharge Follow-up Appointments: (V18, Cardiologist) Call office for appointment in 5-7 days. Cardiology…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$264,841 in federal fines across 4 penalties. 2 Medicare payment denials on record.

  • $72,450 — penalty dated 2026-05-06
  • $96,350 — penalty dated 2026-01-14
  • $25,857 — penalty dated 2025-10-09
  • $70,184 — penalty dated 2024-01-30
  • Medicare payment denial — starting 2024-08-03 for 40 days
  • Medicare payment denial — starting 2024-06-07 for 46 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE LOFT REHABILITATION AND NURSING — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 2 of 53.6-1.6 vs chain
The other 6 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AARON, ADAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST23%since 12/01/2018
AARON, DANIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL23%since 07/01/2021
AARON, MICHAELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST23%since 07/01/2021
AARON, ROBERTIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER23%since 07/01/2021
AARON, FREDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2021
AHEARN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026
HANCOCK, RHONDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/17/2026

CMS files one row per role, so the 12 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.4M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
$531K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 23%Other / private 19%

This home reported $531K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$350per resident / day
operating cost
$10,653per month
≈ monthly operating cost
$350per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145965. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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