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Loft Rehabilitation & Nursing

700 North Main Street, Eureka, IL 61530 · For profit - Corporation · 92 certified beds · (309) 467-2337 Medicare & Medicaid certified

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Flagged for abuse6 immediate-jeopardy citations$368,830 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent Jun 2026
  • inspectors cited 6 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $368,830 in federal fines (most recent 2026-02-25)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (65%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
105 S Major St · (309) 467-4691 · Call to confirm hours
Pharmacy
501 W Center St · (309) 467-3161 · Call to confirm hours
Grocery
514 W Center St · (309) 467-2832 · Call to confirm hours
Park
1701 Lakeview Dr · (309) 467-2113 · Typically dawn to dusk
Place of worship
1408 Church Rd · (309) 444-4644

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.2%13.4%15.4%worse
Long-stay residents who lose too much weight8.1%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection1.3%1.5%2.0%better
Long-stay residents with depressive symptoms47.9%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.8%3.1%3.3%worse
Long-stay residents whose ability to walk worsened18.3%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.1%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine98.4%91.8%95.3%typical
Long-stay residents with pressure ulcers1.7%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control26.6%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table10.2%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine69.0%63.1%79.4%worse
Short-stay residents rehospitalized after admission24.7%26.1%22.6%typical
Short-stay residents with an outpatient ER visit11.0%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.122.021.67better
Long-stay outpatient ER visits per 1,000 resident days2.462.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 73 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.4%U.S. median 51.5%
Got home and stayed home
9.2%U.S. median 10.7%
Went back to hospital
72.2%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 72.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.4%CMS range 45.4–67.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.2%CMS range 6.3–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge66.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified10.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay4.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.4–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.221.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.16
Aide hours/ resident / day
3.33
Total nurse hours/ resident / day
0.21
RN hoursweekends
65.1%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 92 beds and averages 59.8 residents a day — about 65% occupied, or roughly 32 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.16 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 3.40 on weekdays — 7% thinner on weekends. RN hours go from 0.34 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2024-08-01)
3
at the previous standard inspection (2023-05-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 22 most serious are shown; the remaining 40 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure adequate supervision and prevent an intermittently confused resident from exiting the facility, unannounced to staff, through alarmed exit doors after a visitor silenced the door alarm without staff knowledge. Staff failed to monitor the alarm system and failed to recognize the resident's elopement. The resident exited the building unsupervised, during freezing temperatures, wearing only a tee shirt and sweatpants. Approximately 13 minutes later, the resident was discovered by a patrolling police officer in the facility parking lot, adjacent to an access road used by residents of a nearby apartment complex, creating a high risk for traffic- related injury. The resident was found lying on the ground next to an overturned wheelchair and had sustained multiple contusions and lacerations requiring an emergency room evaluation for one of four residents (R1), reviewed for accidents and supervision, in a sample of seven. The facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure all facility door alarms sounded loud enough for immediate staff response, immediately search the premises for a resident once a door alarm was heard sounding and provide adequate supervision to a cognitively impaired resident with a history of exit seeking for one of three residents (R1) reviewed for elopement risk in the sample of five. These failures resulted in R1, a severely cognitively impaired resident with the diagnosis of Dementia, exiting the facility without staff knowledge or supervision on 9-10-24, walking over 1635 feet down a hill, falling by a tree that was located approximately 25 feet from a main street, causing R1 to sustain two fractures to the end of the forearm (at the wrist), excruciating pain, abrasions to the chin and right arm, and hospitalization for treatment. Findings include: These failures resulted in an Immediate Jeopardy. While the immediacy was removed on 9-19-24, the facility remains out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-07-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to protect one resident (R1) from continued sexual abuse from a known sexually aggressive resident (R2) reviewed for abuse in the sample of three. This failure resulted in an Immediate Jeopardy. Findings Include: The Immediate Jeopardy was identified to have begun on 6/2/2024. The facility was notified of the IJ on 7/2/24 at 11:30 A.M. The Facility's Abuse, Neglect and Exploitation policy dated 6/8/2020 documents Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Residents must not be subject to abuse by anyone, including but not limited to facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies serving the resident, family members, legal guardians, friend or other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-04-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview observation and record review, the facility failed to adequately supervise a resident (R4) exhibiting sexually aggressive behaviors, and failed to identify and protect a resident (R5) from multiple episodes of sexual abuse reviewed for abuse in the sample of five. These failures resulted in an Immediate Jeopardy. While the immediacy was removed on 04/02/24, the facility remains out of compliance at a Severity Level II as additional time is needed to evaluate the implementation and effectiveness of their removal plan and quality assurance program. Findings Include: The facility's Abuse, Neglect and Exploitation policy (revised 12/05/22) documents the following: Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. 'Abuse' means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting in physical harm, pain or mental anguish. Abuse also includes deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2022-04-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to immediately supervise a confused, wandering resident (R34) with a history of aggressive behaviors and implement new interventions after a resident to resident (R34 and R51) physical altercation occurred and failed to protect residents in the facility, including (R7, R31,R36, R46, R39, R51) who reside on the same hallway as R34, from further abuse and potential abuse during the course of an open investigation. This failure resulted in R34 having continued access to residents in the facility, including R31 who R34 physically pulled and shoved hours after R34's previous altercation with R51 on 3/19/22. This failure also resulted in R34 and R51 continuing to have bedrooms that were connected with a shared bathroom. R51 remained fearful of repeated abuse from R34. R34 continued to wander throughout the facility, including into R51's room. These failures resulted in an Immediate Jeopardy. While the Immediacy was removed on 4/14/22 the facility remains out of compliance at a severity level II while the Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2022-04-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure an ambulatory resident with a history of known aggressive behaviors was monitored to prevent resident to resident verbal and physical abuse and failed to ensure residents were free of resident to resident verbal and physical abuse for three of four residents (R31, R34, R51) reviewed for abuse in the sample of 41. This failure resulted in R51 and R31 calling R34 a name using foul language, R34 wandering into R51's room and attempting to lift R51 out of R51's wheelchair resulting in R51 being fearful of R34. This failure also resulted in R34 wandering into R31's room, placing R34's hands on R31, attempting to pull R31 out of R31's room and then shoving R31 in the back. These failures resulted in an Immediate Jeopardy. While the Immediacy was removed on 4/14/22. The Facility remains out of compliance at a severity level II while the Facility continues to monitor the effectiveness of education and training on abuse prevention, reporting, and protecting a vulnerable population including conducting an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-11-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to protect a resident from physical abuse for one of four residents (R1) reviewed for abuse in the sample of four. This failure resulted in V3 and V4 being physically abusive during cares to R1 resulting in R1 sustaining finger tipped shaped bruising to both of R1's upper arms.Findings include:The facility's Abuse, Neglect, and Exploitation policy, revised 2/11/2025, documents: Abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish, which can include staff to resident abuse and certain resident to resident altercations. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to monitor a urinary indwelling catheter every shift for color and clarity and ensure an indwelling urinary catheter was free of kinks and had freely flowing urine for one of three residents (R5) reviewed for indwelling catheters in a sample of 11. These failures resulted in R5 being admitted to the hospital with Severe Septic Shock, Acute Kidney Injury, and Hyperkalemia which required R5 to be hospitalized for eight days. Findings include: The facility's Catheter Care Policy, dated 1/24/23, documents, Policy: It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use. Policy Explanation: 1. Catheter care will be performed every shift and as needed by nursing personnel. 8. Empty drainage bag every shift maintaining below two thirds full. Ensure drainage bag is located below the level of the bladder to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Interview and Record Review, the facility failed protect a resident from staff-to-resident verbal and mental abuse for one of three residents (R315) reviewed for abuse in the sample of 39. This failure resulted in R315 experiencing extreme fear and mental anguish. Findings include: The facility's Abuse, Neglect and Exploitation Policy, dated 12/5/2022 documents Policy: Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Residents must not be subject to abuse by anyone, including but not limited to facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies serving the resident, family members, legal guardians, friend, or other individuals. Definitions: 2. Abuse means the willful infliction injury,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-08-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Interview and Record Review, the facility failed to monitor blood sugar glucose levels and administer physician ordered sliding scale insulin timely, hold subsequent doses of insulin after a medication error, ensure a physician prescribed medication for Parkinson's (Sinemet) was dose adjusted and reordered to prevent withdrawal of therapeutic medication levels and complete medication error reports after errors were identified for two of five residents (R5, R52) reviewed for medications in the sample of 39. This failure resulted in R5 eating breakfast without scheduled insulin, suffering fatigue, drowsiness, confusion, and an elevated blood sugar level of 487 and resulted in R52 not receiving Sinemet for 25 days, resulting in increased tiredness, unsteady gait, increased tremors and decreasing the therapeutic blood level of R52's Sinemet from the prescribed dosage increase plan. Finding include: The Facility Medication Administration Policy, dated [DATE], documents Medications administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure allegations of verbal and physical abuse were immediately reported to the abuse coordinator for three of four residents (R31, R34, R51) reviewed for abuse in the sample of 41. This failure resulted in V1 (Administrator) not being able to initiate a timely investigation, which then allowed R34 to have continued access to residents in the facility. This access included R31, who R34 physically pulled and shoved hours after R34's previous altercation with R51 on 3/19/22 and resulted in R34 and R51 continuing to have bedrooms that were connected with a shared bathroom. R51 remained fearful of repeated abuse from R34. R34 continued to wander throughout the facility, including into R51's room. Findings include: The facility's Abuse, Neglect, and Exploitation policy, revised, 6/8/20, states, Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure the facility's electronic wandering door management system was in complete working order for eight (R3, R6, R17, R22, R31, R34, R47 and R51) of eight residents reviewed for wandering, failed to ensure a resident under one to one supervision was not left unattended, failed to complete neurological checks on a resident with an unwitnessed fall. In addition, the facility failed to ensure care planned interventions for falls and one to one supervision were implemented for one of seven residents (R31) reviewed for accidents in the sample of 41. This failure resulted in R31 having an unwitnessed fall that resulted in a laceration and nasal bone fractures. Findings include: 1. The facility's Fall Risk Assessment policy, revised 12/1/20, states, It is the policy of this facility to provide an environment that is free from accident hazards over which the facility has control and provides supervision and assistive devices to each resident to prevent avoidable accidents. 4. The At Risk for Falls care plan will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and observation the facility failed ensure a resident (R2) was free from physical abuse by another resident (R1) for two of seven residents reviewed for abuse. The facility's abuse , Neglect, Exploitation Policy dated 1/23/26 documents the following: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and emp0lementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property.R1 is a [AGE] year-old resident admitted on [DATE] with diagnoses including: Cognitive Social or Emotional Deficit Following Cerebro-vascular Disease; Schizoaffective Disorder, Bipolar Type; Major Depressive disorder, and Anxiety. R1's current Care Plan documents: (R1) has potential to be verbally/physically/aggressive related to Mental/Emotional illness, Poor impulse control.The facility's Incidents By Incident Type report, under Physical Aggression Initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide showers on all scheduled shower days for two of five residents (R1, R5) reviewed for activities of daily living assistance. Findings include: The facility's Activities of Daily Living Policy dated 1/2026, documents; based on the resident's comprehensive assessment and the resident's needs, care such as bathing and grooming will be provided. This policy also documents that a resident who is unable to carry out activities of daily living will receive the necessary services to maintain good grooming and personal hygiene. R1's electronic health records document medical diagnoses which include, but are not limited to, multiple sclerosis, hemiplegia, neuromuscular dysfunction of bladder, and retention of urine. R1's quarterly Minimum Date Set dated 5/7/2026 documents R1 uses a wheelchair and is dependent for showering, meaning he is unable to shower without maximum assistance from staff. R1's care plan dated 4/3/2026 documents he is incontinent and dependent on staff for personal hygiene and for meeting physical needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its policy for Oxygen Administration to ensure that oxygen was available for one (R1) resident of three residents reviewed for oxygen saturation in the sample of three. Findings include: Facility's Oxygen Administration Policy dated 2/10/25, documents: Oxygen is administered to residents who need it, consistent with professional standards of practice, the comprehensive person-centered care plans, and the resident's goals and preferences. Staff shall document the initial and ongoing assessment of the resident's condition warranting oxygen and the response to oxygen therapy. 4. The resident's care plan shall identify the interventions for oxygen therapy, based upon the resident's assessment and orders, such as, but not limited to: d. Monitoring of SpO2 (oxygen saturation) levels and/or vital signs, as ordered. R1's current Care Plan documents: (R1) has altered respiratory status/difficulty breathing related to Chronic Obstructive Pulmonary Disease/COPD, unspecified. Intervention: Oxygen at 6 Liters per minute Via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect a resident (R5) from physical abuse from another resident (R4). This failure affects two of three residents (R4 and R5) reviewed for abuse in the sample of six. Findings include: The facility's Abuse, Neglect, and Exploitation policy dated 12-5-22 documents, Policy: Each resident has to be free from abuse, neglect, misappropriation of resident property and exploitation. Residents must not be subject to abuse by anyone, including, but not limited to, facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies, family members, legal guardians, friends, or other individuals. Physical abuse includes, but not limited to hitting, slapping, pinching, and kicking. R4's MDS (Minimum Data Set) assessment dated [DATE] documents R4 is cognitively intact. R5's MDS assessment dated [DATE] documents R5 is severely cognitively impaired. The facility's Final State Report dated 8-22-24 and signed by V6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview and record review, the facility failed to provide eight hours of Registered Nurse Coverage seven days a week. This has the potential to affect all 64 residents living in the facility. Findings: The Facility's Nursing Schedule for the month of July states there is no Registered Nurse coverage for the following days: 7/06/24; 7/07/24; 7/13/24; 7/20/24; 7/21/24; 7/26/24; 7/27/24; 7/28/24. The document, (Facility) Daily Posting of Nurse and Certified Nurse Assistant, was also checked for Registered Nurse (RN) coverage. Several days (which are the same dates of no RN coverage) were not posted: 7/06/24; 7/07/24; 7/13/24; 7/20/24; 7/21/24; 7/26/24; 7/27/24; 7/28/24. This was confirmed by V1, Administrator in Training, on 7/31/24 at 2:15 PM. On 8/01/24 at 10:25 AM, V1, Administrator in Training, stated, We have given you what you requested, including the Agency Nurses that worked. It has been difficult to have Registered Nurse coverage on weekends. The facility's Long-Term Care Facility Application for Medicare and Medicaid Form CMS (Centers for Medicare and Medicaid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, Interview and Record Review, the facility failed to: properly cool down and document potentially hazardous foods; maintain a clean kitchen; label food items; discard outdated food items; replace rusted shelving. This has the potential to affect all 64 residents living in the facility. Findings: The document Cooling Cooked Potentially Hazardous Foods/Time Temperature Controlled for Safety, dated 1/16/24, states, Hot foods are cooled in the refrigerator from 135 degrees Fahrenheit (F) to 70 degrees F within two hours. Within four more hours the food is cooled to 41 degrees F. Cooling time from 135 degrees F to 41 degrees F does not exceed a total of six hours. The time and temperature are recorded at the beginning of the cooling process. The timing of the cooling process begins when the temperature of the food is at 135 degrees F. Two hours later the temperature is taken and recorded. The food needs to be 70 degrees F or lower. If the food is not 70 degrees F or lower, the food is discarded. The temperature is taken and recorded again four hours later. The food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-01 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation and record review, the facility failed to provide oversight and leadership to Administrator in Training and nursing staff to ensure implementation of its policy and procedures regarding advanced directives, abuse prevention, abuse reporting, abuse investigation, hospital transfers, medication administration, medication errors, resident supervision, quality assurance meetings and infection Preventionist requirements. Cross reference F578, F600, F607, F609, F610, F623, F625, F689, F727, F759, F760, F868 and F882. These failures have the potential to affect all 64 residents residing at the facility. Findings include: The facility's Administrator job description, dated June 2021, documents Major duties and responsibilities: Plans, develops, organizes, implements, evaluates and directs the overall operation of the facility as well as its programs and activities, in accordance with current state and federal laws and regulations. Identifies, in conjunction with the Director of Nursing and selected department heads, the facility's key performance indicators.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-01 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview and Record Review, the facility failed to ensure the required members attended the facility's scheduled Quality Assurance meetings. This failure has the potential to affect all 64 residents residing in the facility. Findings include: The facility's Facility Assessment, dated 7/24/24, documents the assessment was reviewed on 7/24/24 with the QAA/QAPI (Quality Assessment and Assurance/Quality Assurance and Performance Improvement) committee. The facility's QAPI plan, dated 7/3/24, documents The QAA committee will review data from areas the organization believes it needs to monitor on a monthly basis to assure systems are being monitored and maintained to achieve the highest level of quality for our organization. Members of the QAA committee may be added according to the perceived needs of the community, however will have as key members the following positions: Medical Director, Administrator, Director of Nursing, Regional Nurse Consultant, Regional Operations Consultant, Infection Preventionist. The facility's (undated) Quality Assurance Committee list, provided by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-01 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure that they had a qualified Infection Preventionist and failed to obtain the certificate to show the completion of the training. This failure has the potential to affect all 64 resident residing in the facility. Findings Include: The Facility Assessment, dated July 24, 2024, documents the following: Training requirements. A facility must develop, implement, and maintain an effective training program for all new and existing staff, individuals providing services under a contractual arrangement, and volunteers, consistent with their expected roles. A facility must determine the amount and types of training necessary based on a facility assessment. On 7/30/2024 at 2:23 PM V2/Interim DON (Director of Nurses) stated, I will try to find the certificate to show that I have completed the appropriate infection control training. I didn't see it after I was done with the training. Yes, I just completed most of the training late in the evening yesterday, 7/29/2024 at 6:10 PM. I stayed up last night to try and get it all done. All…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate Advanced Directive information throughout the medical record for two of twenty-two residents (R15 and R60) reviewed for Advanced Directives in the sample of 39. Findings include: 1. R15's Order Summary Report, dated [DATE], documents R15 was admitted to the facility on [DATE] with the following, but not limited to, diagnoses: Frontal Lobe and Executive Function Deficit Following Cerebral Infarction, Vascular Dementia, and Cardiac Murmur. This same report documents the following Physician order, Order date [DATE]: Full Code. R15's Illinois Department of Public Health Uniform Practitioner Order for Life Sustaining Treatment (POLST) Form, dated [DATE], documents A. No CPR (cardiopulmonary resuscitation): Do Not Attempt Resuscitation. B. Comfort-Focused Treatment: Primary goal is maximizing comfort through symptom management. Allow natural death. 2. R60's Order Summary Report, dated [DATE], documents R60 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · Dcited before2024-08-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to immediately report verbal abuse and report an injury of unknown origin to the abuse coordinator for two of three residents (R47, R315) reviewed for abuse in the sample of 39. Findings include: The facility's Abuse/Neglect/ and Exploitation Policy, dated 12/5/22, documents, 6. Identification of Abuse, Neglect, and Exploitation- The facility will consider factors indicating possible abuse, neglect, and or/exploitation of residents, including, but not limited to, the following possible indicators: b. Physical marks such as bruises or patterned appearances such as a handprint, belt, or ring mark on a resident's body. c. Physical injury of a resident, of unknown source. e.Verbal abuse of a resident overheard. 14. In response to allegations of abuse, neglect, exploitation or mistreatment, the facility must: a. Ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to investigate an allegation of staff to resident verbal abuse for one of three residents (R47) reviewed for abuse in the sample of 39 Findings include: The facility's Abuse, Neglect and Exploitation policy, reviewed/revised dated 12/5/2023, documents Investigation of Alleged Abuse, Neglect and Exploitation- When suspicion of abuse, neglect or exploitation occur, an investigation is immediately warranted. Once the resident is cared for and initial reporting has occurred, an investigation should be conducted. Components of an investigation may include. Interview the involved resident, if possible, and document all responses. If resident is cognitively impaired, interview the resident several times to compare responses. If there is no discernible response from the resident, or if the resident's response is incongruent with that of a reasonable person, interview the resident's family, responsible parties, or other individuals involved in the resident's life to gather how he/she believes the resident would react to the incident.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure the care plan was updated for one of 24 residents (R17) in a sample of 39 reviewed for care plans. Findings Include: The facility policy, named Care Plan Revision Upon Status Change, revised 1/25/2024, documents the following, The purpose of this procedure is to provide a consistent process for reviewing and revising the care plan for those residents experiencing a status change. Policy Explanation and Compliance Guidelines: 1.) A comprehensive care plan will be reviewed, and revised as necessary, when the resident experiences a status change.) The care plan will be updated with the new or modified interventions. R17's Face Sheet, dated 7/7/2024, documents: Special Instructions: UNDER NO CIRCUMSTANCES IS V21- R17's Friend, ALLOWED TO TAKE R17 OFF THE PROPERTY. V21 is allowed to visit; V21 is allowed to go outside with resident as long as they DO NOT leave the property. V21 is NOT allowed to bring in outside food and beverages. The facility Resident/Family Complaint, dated 7/8/2024, documents the following: R17 left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide a resident with scheduled Physician ordered showers for one of one resident (R12) reviewed for hygiene in the sample of 39. Findings include: The facility's Activities of Daily Living (ADLs) policy, dated 12/5/23, documents Care and services will be provided for the following activities of daily living: Bathing, dressing, grooming and oral care. Assisting with coordinating other care and physician services. This same policy documents A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. R12's current Care Plan, dated 6/1/24, documents (R12) has an ADL self-care performance deficit related to dementia, spinal stenosis, depression, altered mental status. Interventions/Tasks: Bathing/Showering; Requires staff supervision with showering. Prefers a bath at least one time weekly. This same care plan documents R12 is cognitively intact has diagnoses of Sciatica, Pain in Joints, Difficulty in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure that a mentally ill resident did not leave the building unsupervised for one (R17) of three residents reviewed for Safety in a sample of 39. Findings Include: The facility policy, Accidents and Supervision, dated 1/5/2023, documents, The resident environment will remain as free of accident hazards as is possible. Each resident will receive adequate supervision and the facility will provide the adequate supervision. R17's Diagnosis Information documents the following diagnosis: Cerebral Infarction Frontal Lobe with Executive Function deficit, Alcohol Induced Dementia, Alcohol Dependence, Schizoaffective Disorder, Bipolar Type, Schizophrenia, Major Depressive Disorder, moderate, Anxiety Disorder, and Cognitive Social Deficit. On 7/29/2024 at 10:36 AM V1/Administrator in Training, stated, R17 left the faciity on 7/6/2024 with V21 (R17's Friend) to go out for lunch. V22 (R17's Family Member), informed staff later that day, that R17 should never leave the facility with V21. They both are alcoholics, and this is why I do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based observation, interview and record review, the facility failed to ensure an indwelling urinary catheter tubing was off the floor and an indwelling catheter urinary drainage bag was covered for one of two residents (R15) reviewed for indwelling catheters in the sample of 39. Findings include: The facility's Catheter Care Policy, dated 1/24/23, documents Policy: It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use. Policy Explanation: 2. Privacy bags will be available and catheter drainage bags will be covered at all times while in use. R15's Order Summary, dated 7/30/24, documents the following physician order: Maintain indwelling catheter with 16 french 20 cubic centimeter balloon. R15's current Care Plan, dated 5/1/24, documents I have an Indwelling (Urinary) Catheter related to obstructive uropathy and urinary strictures. On 7/29/24 at 9:51 AM R15 was sitting in her wheelchair in the middle of the memory care unit hallway. R15's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-01 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record review, the facility failed to ensure the medication error rate was less than five percent with two medication errors in a medication pass sample of 29, making the medication error rate 6.9% for one of five residents (R5) reviewed for medication administration in the sample of 39. Findings include: R5's current Medication Administration Record (MAR), dated 7/1/24-7/31/24, documents R5 has an order for blood glucose monitoring followed by a sliding scale Insulin Aspart Injection Solution 100 units/milliliter. Inject as per sliding scale: if 110 - 140 = 5; 141 - 169 = 6; 170 - 199 = 7; 200 - 229 = 8; 230 - 259 = 9; 260 - 289 = 10; 290 - 319 = 11; 320 - 349 = 12; 350 - 399 = 13 call provider for above 400, subcutaneously before meals related to Type Two Diabetes Mellitus This (MAR) documents administration times are 7:30 AM, 11:30 AM and 5:30 PM, before meals. R5's current Medication Administration Record (MAR), dated 7/1/24-7/31/24, documents, R5 has an order for Metformin Oral Tablet (medication to lower blood sugar) 500 milligrams. Give 500 mg by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-03 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to staff a sufficient number of nurses' aides on a consistent basis in order to provide services to meet the resident's needs safely and in a manner that promotes each resident's rights and well-being. This failure has the potential to affect all 62 residents in the facility. Findings Include: The facility's Activities of Daily Living (ADL) policy dated 12/5/22 documents the facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADL's do not deteriorate unless deterioration is unavoidable. Care and services will be provided for resident bathing. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. The facility's Safe Handling and Transfers policy dated 12/15/22 documents it is the policy of the facility to ensure that residents are handled and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-06-03 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide eight consecutive hours of Registered Nurse coverage per day. This failure has the potential to affect all 62 residents in the facility. Findings Include: The facility's Facility assessment dated [DATE] documents the facility will utilize licensed nursing staff including those of Registered Nurses (RN) in order to provide support and care for the residents. The May 2024 nurse schedule documents from the dates of 5/22/24 through 5/31/24, there were six days that the facility did not provide RN coverage. These days include 5/22/24, 5/23/24, 5/25/24, 5/26/24, 5/28/24, and 5/29/24. The Resident Census sheet from 6/1/24 documents a total census of 62 residents. On 6/1/24 at 4:20 PM V1 Administrator confirmed six of the last ten days the facility did not provide eight consecutive hours of Registered Nurse coverage per day. V1 also confirmed the current resident census was 62 residents.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-03 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide showers to dependent residents. This failure affected four of four residents (R1, R3, R6, R7) reviewed for showers on the sample list of eight. Findings Include: The facility's Activities of Daily Living (ADL) policy dated 12/5/22 documents the facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADLs do not deteriorate unless deterioration is unavoidable. Care and services will be provided for resident bathing. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. 1. R1's Medical Diagnoses dated May 2024 documents R1 is diagnosed with Multiple Sclerosis and Right Side Hemiplegia. R1's Minimum Data Set, dated [DATE] documents R1 is cognitively intact and requires substantial maximum assistance for bathing/showering. The undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide safe mechanical lift transfers for dependent residents. This failure affected two of three residents (R1, R4) reviewed for mechanical lift transfers on the sample list of eight. Findings Include: The facility's Safe Handling and Transfers policy dated 12/15/22 documents it is the policy of the facility to ensure that residents are handled and transferred safely to prevent or minimize risks for injury and provide and promote a safe, secure and comfortable experience for the resident while keeping the employees safe in accordance with current standards and guidelines. Mechanical lifts may include equipment such as full body/full mechanical lifts, sit to stand lifts, or ceiling track lifts. Two staff members must be utilized when transferring residents with a mechanical lift. Staff will be educated on the use of safe handling/transfer practices to include use of mechanical lift devices upon hire, annually and as the need arises or changes in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-30 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the services of a Registered Nurse (RN) a minimum of eight consecutive hours a day, seven days a week. This failure has the potential to affect all 67 residents residing in the facility. Findings include: The Nursing Schedule dated April 2024, documents no RN hours were scheduled or worked on the following dates: 4/13/24, 4/14/24, 4/27/24, and 4/28/24. On 4/30/24 at 1:30 p.m., V1 (Administrator) stated the facility did not have any RN services on 4/13/24, 4/14/24, 4/27/24, and 4/28/24. V1 stated the facility follows the federal regulation and should have a minimum of eight hours of RN services per day. V1 stated at this time, the facility only employs one full time RN that is only scheduled to work the floor. V1 stated the other RNs employed are administrative and are not regularly scheduled to work the weekend shifts. The Centers for Medicare and Medicaid Services (CMS) 802 form dated 4/29/24, provided by V1 (Administrator), documents there are 67 residents residing in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify a resident's representative of a new roommate assignment for one of three residents (R1) reviewed for notification of change in the sample of five. Findings include: The Facility's Change of Room or Roommate policy dated 11/24/20, states 4. Prior to making a room change or roommate assignment, all persons involved in the change/assignment, such as residents and their representatives, will be given advanced notice of such a change as is possible. 7. The Social Service designee or Licensed Nurse should inform the resident's sponsor/family in advance of a change in the resident's room or roommate. The Facility's room roster dated 4/29/24, documents R1 and R3 reside in the same room. On 4/29/24 at 10:10 a.m., R1 and R3 were not in their room. This room was observed to have R1 residing in the second bed, closest to the window, and R3 residing in the first bed, closest to the door. R1's electronic medical record documents R1 is an [AGE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-08 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure resident hallway ceiling tiles and ceiling exhaust vents were kept clean and without debris. This deficiency has the potential to affect all 57 residents residing in the facility. Findings include: The facility's Maintenance Director job description, dated 6/2021, documents Position Purpose: Directs the day to day activities of the Maintenance department in accordance with current federal, state and local standards, guidelines and regulations governing the facility, and to assure the facility is maintained in a safe and comfortable manner. On 1/4/24 at 10:10 AM, the resident hall four was toured with V10 (Maintenance Director). Two separate areas towards the center of the hall contained six exhaust vents each that were surrounded by ceiling tiles. All of the vents contained large amounts of thick gray fuzzy debris and some light brown staining on the metal grids. Four of the drop ceiling tiles surrounding the metal vents contained areas of small speckles of dark gray and black spots that varied in size…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-08 · tag F0571 — isolated
    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview and Record Review the facility failed to ensure a resident's personal funds were not charged for service while receiving Medicaid benefits for one of three residents (R2) reviewed for billing in the sample of four. Findings include: The facility's Business Office Manager job description, dated 6/2021, documents Position purpose: Leads, guides and directs the financial operations of the healthcare facility in accordance with generally accepted accounting principles; local, state and federal regulations, standards and established facility policies and procedures to achieve facility financial goals. Major duties and Responsibilities: Performs daily accounting functions in accordance with current acceptable accounting and cost-reimbursement principles related to skilled and long-term care operations. Ensures facility's billing checks and balances are followed by all team members as required by the facility policy including but not limited to the balancing of the daily census, Medicare triple check prior to billing, etcetera. Maintains a working knowledge of the state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to report a resident's missing items as possible misappropriation to the abuse coordinator for one of three residents (R1) reviewed for misappropriation in the sample of four. Findings include: The facility's Abuse, Neglect and Exploitation policy, dated 12/5/22, documents Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Residents must not be subject to abuse by anyone, including, but not limited to; facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies serving the resident, family members, legal guardians, friends or other individuals. The Abuse coordinator in the facility is the Administrator, or facility appointed designee. Report allegations or suspected abuse, neglect or exploitation immediately to: Administrator or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-26 · tag F0699 — pattern
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen eight (R7, R11, R22, R24, R30, R39, R44, and R306) residents for trauma, PTSD (post-traumatic stress disorders), and/or cultural preferences in a sample of 26. Findings include: Facility Trauma Informed Care policy, dated 12/20/22, documents It is the policy of this facility to provide care and services which are delivered using approaches which are culturally-competent, account for experiences and preferences, and address the needs of trauma survivors by minimizing triggers and/or re-traumatizations. The facility will use a multi-pronged approach to identifying a resident's history of trauma as well as his or her cultural preferences. Facility Social Services Designee job description, dated June 2021, documents Position Purpose: Assists in planning, organizing, implementing, and evaluating the overall operation of the facility's Social Services Department in accordance with current federal, state, and local standards, guidelines and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to change a pressure ulcer dressing as ordered by the physician for one resident (R10) out of three residents reviewed for pressure ulcers in a sample of 26. Findings include: The facility's Wound Treatment Management policy dated 8/24/22 documents Wound treatments will be provided in accordance with physician orders, including the cleansing method, type of dressing, and frequency of dressing change. R10's wound assessment upon admission dated 4/12/23 documents Stage IV pressure ulcer to left lateral heel measuring 4.2 centimeters (cm) x 3.0 cm x 0.4 cm. R10's wound assessment dated [DATE] documents Stage IV pressure ulcer to left lateral heel measuring 3.7 cm x 2.3 cm x 0.4 cm. R10's Rreatment Administration Record (TAR) dated 5/1/23 through 5/31/23 documents treatments were not completed on 5/10/23 and 5/24/23. R10's physician order sheet dated 4/30/23 documents Cleanse left heel. Apply (biologic debridement agent), calcium alginate, cover…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to obtain vital signs and a respiratory assessment, failed to ensure respiratory equipment was clean prior to use, and failed to monitor a resident during respiratory treatment for one (R306) of eight residents reviewed during medication administration in a sample of 26. Findings include: The facility's Nebulizer Therapy policy, reviewed 9/22/20, documents Policy: It is the policy of this facility for nebulizer treatments, once ordered, to be administered by nursing staff as directed using proper technique and standard precautions .Policy Explanation and Compliance Guidelines: Care of the Resident .6. Obtain resident's vital signs and perform respiratory assessment to establish a baseline .14. Observe resident during the procedure for any change in condition .Care of the Equipment 1. Clean after each use. 2. Wash hands before handling equipment. 3. Disassemble parts after every treatment. 4. Rinse the nebulizer cup and mouthpiece with sterile or distilled water. 5. Shake off excess water. 6. Air dry on an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store personal items separate from resident food, throw away expired food, date foods after opening/delivery, and date health shakes. This has the potential to affect all 58 residents in the facility. Findings include: Facility Storage of Refrigerated Foods, revised 2017, documents Food in the refrigerator is covered, labeled, and dated with a use by date. Open products that have not been properly sealed and dated are discarded. Facility Storage of Dry Goods/Foods, revised 2017, documents Opened products are labeled, dated with the use by date and tightly covered to protect against contamination. Opened products that have not been properly sealed and dated are discarded. On 4/5/22 at 9am a tour was performed of the kitchen with V8 DM/Dietary Manager. Facility cooks cooler had a purse and 1/2 bottle of diet coke on the shelf. V12 [NAME] was in the kitchen and verified it was her purse and 1/2 bottle of diet coke that was in the cook's cooler and nothing should be stored in the cooler except food items for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-14 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store clean linen separately from soiled linen and trash. This has the potential to affect all 58 residents in the building. Findings include: Facility Handling Clean Linen, copyright 2020, documents It is the policy of this facility to handle, store, process, and transport clean linen in a safe and sanitary method to prevent contamination of the linen, which can lead to infection. Clean linen shall be delivered to resident care units on covered linen carts with covers down. Nothing shall be kept on top of linen carts. Clean linen shall be kept separate from soiled linen. When clean linen carts are in use (i.e., in the hallway), keep at least one door length away from soiled linen collection containers. Facility Handling Soiled Linen, copyright 2020, documents It is the policy of this facility to handle, store, process, and transport linen in a safe and sanitary method to prevent the spread of infection. Linen should not be allowed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-04-14 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to designate a qualified Infection Preventionist. This failure has the potential to affect all 58 residents residing in the facility. Findings include: Facility Infection Preventionist Job Description, dated 6/2021, documents: a minimum requirement including a nursing degree from an accredited college or university or be a graduate of an approved Licensed Practical Nurse (LPN)/Registered Nurse (RN) program; three years' experience as an LPN or RN; and must have completed specialized training in infection prevention and control through an accredited continuing education. On 4/5/22 at 9:51 am, V1 (Administrator) stated, Our Infection Preventionist is (V4/Director of Business Development). On 4/5/22 at 12:45 pm, V4 (Director of Business Development) stated, (V2/Director of Nursing/DON) and myself share the Infection Preventionist duties. On 4/6/22 at 10:50 am, V4 (Director of Business Development) stated, (V2/Director of Nursing) has not completed the Infection Preventionist training, (V2) only has four modules…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-04-14 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to have the required in service training for nurse aides for dementia residents. This has the potential to affect all 58 residents in the building. Findings include: Documentation of Facility staff training was provided by V1 Administrator and V2 Director of Nursing/DON. The training documents they provided had no dementia training for the CNAs (Certified Nursing Assistants). On 4/8/22 at 11:42 am, V2 DON stated We have not done any dementia training, I cannot find any training on it, so it was not done. I went through all our training I gave you and you have it all. On 4/8/22 at 11:07 am, V22 VPO/Vice President Operations stated, We do not have a (learning management)system for tracking CNAs. Resident Census and Conditions form, dated 4/6/22, documents 58 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-14 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to answer resident call lights timely for six (R7, R13, R28, R36, R43 and R48) residents of nineteen reviewed for call lights in a sample of 41. Findings include: Facility Call Light/Accessibility and Timely Response Policy, dated 8/1/2019, documents the purpose of this policy is to assure the facility is adequately equipped with a call light at each resident's bedside, toilet and bathing facility to allow residents to call for assistance; call lights will directly relay to a staff member or centralized location to ensure appropriate response; and all staff members who see or hear an activated call light are responsible to responding. If the staff member cannot provide what the resident desires, the appropriate personnel should be notified. Facility Resident Council Minutes, dated 3/29/22, document call light concerns were discussed, regarding being answered in a timely manner. Facility Resident Council Minutes, dated 2/15/22, document residents had concerns about call light answering.: Facility Resident Council Minutes dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-14 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to revise a plan of care for five (R35, R40, R45, R50, and R53) of 19 residents reviewed for care planning in the sample of 41. Findings include: The facility's undated, Comprehensive Care Plans policy, documents 5. The comprehensive care plan will be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS (Minimum Data Set) assessment . 6. The objectives will be utilized to monitor the resident's progress. Alternative interventions will be documented, as needed . Qualified staff responsible for carrying out interventions specified in the care plan will be notified of their roles and responsibilities for carrying out the interventions, initially and when changes are made. 1. On 4/06/22 at 2:42 pm, R45 pulled up her shirt to reveal a gastrostomy feeding tube and stated she has a feeding tube, but it isn't being used anymore because she can eat regular food and take her medications by mouth. R45's current Care Plan documents Glucerna 1.5 via (gastrostomy feeding) tube at 55…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-14 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to obtain and record resident weights, as ordered by a physician and failed to notify a resident's physician and/or representative of significant weight changes for five (R13, R40, R49, R50 and R53) of 19 residents reviewed for weight loss in a sample of 41. Findings include: Facility Weight Monitoring Policy, dated 1/1/2020, documents: based on the resident's comprehensive assessment, the facility will ensure that all resident's maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise; weight can be a useful indicator of nutritional status, significant unintended changes in weight (loss or gain) or insidious weight loss (gradual unintended loss over a period of time) may indicate a nutritional problem; the facility will utilize a systemic approach to optimize a resident's nutritional status and risk factors;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure oxygen tubing, nebulizer tubing and humidity bottles were dated, changed and stored according to facility policy, failed to ensure oxygen flow rates were administered per physician order and failed to ensure oxygen tanks were filled for six of six residents (R7, R40, R45, R50, R51, and R53) reviewed for oxygen in the sample of 41. Findings include: The facility's Oxygen Administration policy, revised 9/24/20, states, Oxygen is administered to residents who need it, consistent with professional standards of practice, the comprehensive person-centered care plans and the residents' goals and preferences. 1. Oxygen is administered under orders of a physician, except in the case of an emergency. 5. Staff shall perform hand hygiene and don gloves when administering oxygen or when in contact with oxygen equipment. Other infection control measures include: b. Change oxygen tubing and mask/cannula weekly and as needed if it becomes soiled or contaminated. c. Change humidification bottle when empty, every 72…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to issue the Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNF ABN) Form CMS (Centers for Medicare and Medicaid Services)-10055 to three (R13, R37, R38) of three residents reviewed for Beneficiary Protection Notification in a sample of 41. Findings include: 1. R13's SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review form provided by V1 (Administrator) documents R13's Medicare Part A Skilled Services Episode Start Date as 1/25/22 and last covered day of Part A Service as 3/9/22. This form documents the facility/provider initiated the discharge from Medicare Part A Services when benefit days were not exhausted and the SNF ABN Form CMS-10055 was not provided to R13 or R13's Representative. The handwritten explanation by V1 documents No information at this time. R13's Census Report documents R13 remained in the facility after R13's discharge from Medicare (Med) Part A Skilled Services on 3/9/22. 2. R37's SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to obtain an order for leg braces and a hand brace for two (R35 and R40) of three residents reviewed for mobility in a sample of 41. Findings include: Facility Residents' Rights, revised 11/2018, documents Your facility must provide services to keep your physical and mental health at their highest practical levels. 1. R35's current diagnoses include Abnormal posture. R35's current care plan initiated on 3/17/22 documents (R35) has an ADL (activity of daily living) self-care deficit as evidenced by decreased mobility, severe morbid obesity, and lack of coordination. (R35) will receive assistance necessary to meet ADL needs. Dressing: (R35) requires extensive assist of two staff for completion of task. R35's current orders for April 2022 has no orders for R35's bilateral leg braces. On 4/5/22 at 9:30 am, R35 was in bed in his room, alert and oriented, bilateral leg braces lying on a three-drawer cart and stated, I wear (bilateral) leg braces and get them put on every day I get out of bed. At that same time, V10 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform pressure ulcer treatments per order and failed to document skin concerns/pressure ulcers for two (R35 and R53) of four residents reviewed for pressure ulcers in a sample of 41. Findings include: Facility Registered Nurse, dated June 2021, documents Performs wound treatments as per physicians' orders. Facility Licensed Practical Nurse, dated June 2021, documents Responsible for providing optimum resident care by performing nursing procedures. Facility Wound Treatment Management, dated 8/1/19, documents To promote wound healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders. Wound treatments will be provided in accordance with physician orders. In the absence of treatments orders, the licensed nurse will notify the physician to obtain treatment orders. This may be the treatment nurse, or the assigned nurse in the absence of the treatment nurse. Dressing changes may be provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform incontinence care, failed to perform catheter care and failed to use a catheter securing device for two (R35 and R40) of six residents reviewed for catheters and incontinence care in a sample of 41. Findings include: Facility Certified Nursing Assistant Policy, dated June 2021, documents under job functions Report all accidents and incidents you observe on the shift that they occur, under personnel functions cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents, under personal nursing care functions assist residents with bath functions (i.e., bed bath, tub or shower bath, etc.) as directed, keep residents dry (i.e., change gown, clothing, linen, etc., when it becomes wet or soiled), assist resident with bowel and bladder functions, maintain intake and output records as instructed, keep incontinent residents clean and dry, weigh and measure residents as instructed, check each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide colostomy care to one (R35) of one resident reviewed for colostomies in a sample of 41. Findings include: Facility Ostomy Care- Colostomy, Urostomy, and Ileostomy, copyright 2020, documents It is the policy of this facility to ensure that residents who require colostomy services receive care consistent with professional standards of practice, the comprehensive person-centered care plan. Ostomy care will be provided by licensed nurses under the orders of the attending physician. R35's current diagnosis: DIVERTICULITIS OF SMALL INTESTINE WITH PERFORATION AND ABSCESS WITHOUT BLEEDING. R35's MDS/Minimum Data Set, dated [DATE], documents under section C Cognitive Patterns R35 is cognitively intact. R35's current care plan documents a colostomy with a start date of 11/3/20. (R35) has an alteration in gastrointestinal status related to disease process-Change colostomy as ordered and prn/as needed. Check and empty colostomy bag each shift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure gastrostomy tube care was completed for one (R45) of one resident reviewed for gastrostomy tubes in the sample of 41. Findings include: The facility Gastrostomy Site Care policy and procedure, dated 01/01/20, documents It is the policy of this facility to perform gastrostomy site care as ordered. The facility Flushing a Feeding Tube policy, revised 9/24/20, documents It is the policy of this facility to ensure that staff providing care and services to the resident via a feeding tube are aware of, competent in and utilize the facility protocols regarding feeding nutrition and care. Feeding tube care and services will be provided in accordance with resident needs and professional standards of practice. R45's admission MDS (Minimum Data Set) assessment, dated 3/18/22, documents R45 has a gastrostomy tube and receives 51% or more of total calories through parenteral or tube feeding and Average fluid intake per day by tube feeding 500cc/day (centimeters per day) or less. The current Care Plan for R45,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure physician ordered pain medication was readily available for two (R50 and R106) of three residents reviewed for pain in the sample of 41. Findings include: The facility's undated Pain Management policy documents The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences . Manage or prevent pain and use Non-pharmacological interventions. The facility's Unavailable Medications policy, dated 01/01/20, documents The facility maintains a contract with a pharmacy provider to supply the facility with routine, prn (as needed), and emergency medications. A STAT (with no delay) supply of commonly used medications is maintained in-house for timely initiation of medications. The facility shall follow established procedures for ensuring residents have a sufficient supply of medications . Staff shall take immediate action when it is known that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to communicate with the dialysis center before and after resident dialysis treatments, failed to provide a lunch meal on resident dialysis days and failed to monitor and assess dialysis access sites/grafts for two (R7 and R23) of two residents reviewed for dialysis in the sample of 41. Findings include: The facility's Hemodialysis policy, dated 01/01/20, documents This facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences, to meet the special medical, nursing, mental, and psychosocial needs of residents receiving hemodialysis. The facility will assure that each resident receives care and services for the provision of hemodialysis and/or peritoneal dialysis consistent with professional standards of practice. This will include: 1. The ongoing assessment of the resident's condition and monitoring for complications before and after dialysis treatments received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store medications safe and securely for two of 20 residents (R35 and R40) reviewed for medications in a sample of 41. Findings include: Facility Resident Self-Administration of Medication, dated 7/1/21, documents It is the policy of this facility to support each resident's rights to self-administer medication. A resident may only self-administer medications after the facility's team has determined which medications may be self-administered safely. Bedside medication storage is permitted only when it does not present a risk to confused residents who wander into the other residents' rooms. Facility Storage of Medications, dated 5/1/18, documents Medications and biologicals are stored safely, securely, and properly. The medication supply is accessible by license nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. 1. On 4/05/22 at 9:30am, In R35's room there was a prescription acetic acid solution 0.25%/percent from (pharmacy), dated 8/16/21, with 50ml/milliliter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-08-01 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility the failed to notify the facility Ombudsman monthly of resident transfers to the hospital and failed to provide the resident and resident representative with a written notice of transfer. This failure has the potential to affect all 64 residents currently residing in the facility. Findings Include: 1.) R3's medical record documents that R3 was transferred to a local hospital on 7/11/24. No evidence of a facility notification of a transfer/discharge was present on R3's chart. 2.) R18's medical record documents that R18 was transferred to a local hospital on 6/22/24. No evidence of a facility notification of a transfer/discharge was present on R18's chart. 3.) R27's medical record documents that R27 was transferred to a local hospital on 1/28/24. No evidence of a facility notification of a transfer/discharge was present on R27's chart. 4.) R5's medical record documents that R5 was transferred to a local hospital on 3/8/2024. No evidence of a facility notification of a transfer/discharge was present on R5's chart. 5.) R48's Progress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2024-08-01 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a copy of the bed hold policy for facility residents discharging to the hospital. This failure has the potential to affect all 64 residents currently residing in the facility. Findings Include: The facility policy, Bed Hold Notice Upon Transfer, dated (revised) 12/23/22 documents, At the time of transfer for hospitalization or therapeutic leave, the facility will provide to the resident and/or their representative written notice which specifies the duration of the bed-hold policy and addresses information explaining the return of the resident to the next available bed. 1.) R3's medical record documents that R3 was hospitalized on [DATE]. R3's medical record does not contain documentation of written notice to R3 or R3's resident representative, of the facility bed hold policy. 2.) R18's medical record documents that R18 was hospitalized on [DATE]. R18's medical record does not contain documentation of written notice to R18 or R18's resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • No harm found · Ccited before2024-08-01 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to have the Daily Posting of Nurse and Certified Nurse Assistant posted each day. This has the potential to affect all 64 residents living in the facility. Findings: The document, (Facility) Daily Posting of Nurse and Certified Nurse Assistant, could not be provided for the following days: 7/02/24; 7/04/24; 7/06/24; 7/07/24; 7/13/24; 7/14/24; 7/20/24; 7/21/24; 7/25/24; 7/26/24; 7/27/24; 7/28/24; 7/29/24. On 7/29,24 at 9:15 AM, the Daily Posting of Nurse and Certified Nurse Assistant posting which was located on the Receptionist's desk in the Faciity's Lobby, was dated, 7/25/24. On 7/31/24 at 2:15 PM, V1, Administrator in Training, confirmed these postings were not available, stating, No, the Daily Posting of Nurse and Certified Nurse Assistant were not always posted. The facility's Long-Term Care Facility Application for Medicare and Medicaid Form CMS (Centers for Medicare and Medicaid Services) 671 dated 7/29/24, signed by V1, Administrator in Training, documents 64 residents currently reside within the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • No harm found · Ccited before2022-04-14 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to post nurse staffing information daily. This has the potential to affect all 58 residents in the facility. Findings include: On 4/5/22, 4/6/22, 4/7/22, and 4/8/22 no nurse staffing was posted at the facility. On 4/8/22 at 11:00am, V13 scheduler stated I do not post staffing information. I have not done that for a long time. I have been in this position since December 2021. Resident Census and Conditions form, dated 4/6/22, documents 58 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$368,830 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $29,523 — penalty dated 2026-02-25
  • $126,996 — penalty dated 2024-06-03
  • $212,311 — penalty dated 2024-04-03
  • Medicare payment denial — starting 2024-08-02 for 106 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE LOFT REHABILITATION AND NURSING — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 4 of 53.6+0.4 vs chain
The other 6 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AARON, ADAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 08/16/2016
AARON, DANIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 08/01/2016
AARON, MICHAELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 08/01/2016
AARON, ROBERTIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST17%since 08/01/2016
MICKELSON, KENDRAIndividualW-2 MANAGING EMPLOYEEsince 08/01/2016
POST, JORDANIndividualW-2 MANAGING EMPLOYEEsince 08/01/2016
AARON, FREDIndividualCORPORATE OFFICERsince 08/01/2016

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.4M
Net patient revenuemost recent cost report
-20.3%
Operating marginrevenue minus expenses
$719K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 11%Other / private 19%

This home reported $719K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$351per resident / day
operating cost
$10,675per month
≈ monthly operating cost
$292per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145431. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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