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Loft Rehab Of Rock Springs, The

2530 North Monroe Street, Decatur, IL 62526 · For profit - Limited Liability company · 195 certified beds · (217) 875-0920 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0758)1 immediate-jeopardy citation$17,870 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (79) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $17,870 in federal fines (most recent 2023-12-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2 Memorial Dr · (217) 876-2780 · Call to confirm hours
Pharmacy
2499 N Monroe St · (217) 615-5100 · Call to confirm hours
Grocery
ALDI USA0.6 mi
1005 W Pershing Rd · (855) 955-2534 · Call to confirm hours
Park
502 W Harrison Ave · Typically dawn to dusk
Place of worship
2727 N Union Blvd · (217) 875-3656

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.1%13.4%15.4%worse
Long-stay residents who lose too much weight1.1%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.4%0.9%0.9%better
Long-stay residents with a urinary tract infection1.6%1.5%2.0%better
Long-stay residents with depressive symptoms39.4%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%3.1%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened20.8%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication21.8%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine85.1%91.8%95.3%worse
Long-stay residents with pressure ulcers5.6%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control22.8%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table22.6%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.6%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine49.0%63.1%79.4%worse
Short-stay residents rehospitalized after admission14.9%26.1%22.6%better
Short-stay residents with an outpatient ER visit5.2%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.902.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.022.221.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 41 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.9%U.S. median 51.5%
Got home and stayed home
12.9%U.S. median 10.7%
Went back to hospital
22.2%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 22.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.9%CMS range 25.7–56.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.9%CMS range 9.0–17.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge22.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge25.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 4.2–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.061.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.18
RN hours/ resident / day
0.87
LPN hours/ resident / day
1.80
Aide hours/ resident / day
2.85
Total nurse hours/ resident / day
0.08
RN hoursweekends
43.7%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 195 beds and averages 105.1 residents a day — about 54% occupied, or roughly 90 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.85 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.18 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.80 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.55 hrs/resident/day on weekends vs 2.97 on weekdays — 14% thinner on weekends. RN hours go from 0.22 to 0.08 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 4 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-05-19)
15
at the previous standard inspection (2025-03-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

79 citations, most serious first. The 14 most serious are shown; the remaining 65 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement a facility wide system to account for residents exiting and returning to the facility and failed to provide adequate supervision for two residents (R1, R2) of three residents reviewed for elopement in a sample list of three residents. These failures resulted in (R1) eloping from the facility without knowledge of facility staff as to (R1's) whereabouts for over 20 hours. R1 was located at (R1's) former residence, 0.3 Miles (per Internet Map) from the facility, which required R1 to cross an undivided four-lane roadway. The Immediate Jeopardy began on 2/1/24 at 9:29PM when R1 left the facility, unattended, in the dark and in the cold. V1, Administrator was notified of the Immediate Jeopardy on 2/13/24 at 4:53PM. The surveyor confirmed by observation, interview and record review that the Immediate Jeopardy was removed on 2/14/24, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement a physician order STAT (immediate) for orthopedic consult appointment, in a timely manner, for a resident (R1) with a right Humerus fracture. This failure resulted in a six day delay, which caused severe pain and swelling before the application of a cast could occur. This failure affected one of three residents (R1) reviewed for falls/physician orders on the sample list of six. Findings include: R1's Minimum Data Set (MDS) dated [DATE] documents the following: Brief Interview of Mental Status (BIMS) score of 15, out of a possible 15, indicating no cognitive impairment. R1's Health Status Note dated 2/18/25 at 11:05 am, signed by V21, Licensed Practical Nurse (LPN) documents the following: Note Text: Writer approached by CNA (Certified Nursing Assistant) stating that on the way to the bathroom resident had trouble pulling her legs forward and fell to her knees. Writer performed full body assessment. Resident able to move all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a safe environment and implement fall interventions which resulted in R3 falling out of bed and hitting her head on the bedside dresser on two separate occasions, both required emergency medical attention for head lacerations requiring closer with staples. The facility also failed to provide adequate assistance and a safe environment during resident ambulation, resulting in R1 sustaining a right arm fracture. These failures affected two of three residents (R1, R3) reviewed for falls on the sample list of six. Findings Include: 1. R3's Medical Diagnosis List dated March 2025 documents R3 is diagnosed with Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left non-dominate side, Restlessness and Agitation, Anxiety, Restless Leg Syndrome, and Insomnia. R3's Minimum Data Set, dated [DATE] documents R3 is cognitively intact and requires moderate assistance from staff for safe transfers. R3 is wheelchair bound. R3's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-01-30 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer prescribed pain medication to a resident in a timely manner. This failure affects one resident (R1) on the sample of eleven residents reviewed for abuse/medications. This failure resulted in R1 experiencing excruciating pain for twelve hours in the facility following a partial foot amputation requiring hospitalization for pain management and medical treatment. Findings include: R1's Nurses Notes dated 1/12/24 document R1 was admitted to the facility on [DATE] from (local hospital) at 6:49 PM. R1 had his left toes removed due to a prior bone infection and poor blood circulation in his foot. R1's Physician Order Sheet dated for 1/12/24 and 1/13/24 (printed 1/30/24) documents R1 was admitted to the facility with physician orders for pain medications including Oxycodone- Acetaminophen 10- 325 milligrams (mg) every 8 hours as needed for pain, and Hydrocodone- Acetaminophen 10- 325 mg every 6 hours as needed for pain. R1's (local hospital) History…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-19 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to use the services of a Registered Nurse (RN) for at least eight consecutive hours a day seven days a week. This failure has the potential to affect all 100 residents residing in the facility. Findings Include:Facility Nursing Staff Schedules reviewed from 4/4/26 through 5/4/26 documented seven days (4/5, 4/18, 4/19, 4/22, 4/23, 4/24, and 5/2) the facility failed to use the services of a Registered Nurse (RN) for at least eight consecutive hours a day. On 5/4/26 at 2:00 PM, V2 Director of Nurses (DON) stated she was on vacation 4/22/26 through 4/27/26, her normal scheduled workdays/hours are Monday through Friday 9:30 AM - 5:30 PM, and she hasn't covered any weekend RN shift in the last month. V2 DON confirmed V2 DON did not have eight hours of RN coverage on any weekend days that were vacant of RN staff in the last month. V2 DON also confirmed there was no RN staff coverage on the days she was on vacation and the facility's current census is 100 residents.The facility's Long-Term Care Facility Application For Medicare and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-19 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to employ a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 100 residents in the facility. Findings include:On 5/3/2026 at 9:07AM, V3 (Cook) was actively supervising dietary operations in the facility kitchen and reported being the designated person in charge for the shift. V3 denied being a dietary manager or certified dietary manager and reported the facility dietary service does not currently have a dietary manager and the position is vacant. V3 denied the facility dietician works full-time in the facility dietary service and reported only seeing the dietician inside of the facility twice in the previous year. V3 reported the food prepared in the dietary service is available for all residents in the facility to eat. The Facility Assessment (1/15/2026) documents the facility will employ a full-time Dietician or other clinically qualified nutrition professional to serve as the director of food and nutrition services in the facility. From 5/3/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to effectively sanitize dishes, failed to prevent direct biological cross-contamination of food service equipment, failed to maintain a sanitary can opener, and failed to maintain sanitary floor and food preparation surfaces. These failures have the potential to affect all 100 residents residing in the facility. Findings include:1. On 5/3/2026 at 9:20AM, the mechanical sanitizing dishwasher located in the facility food service was operating and washing food service dishes. A Survey Agency chemical test strip did not detect any sanitizer (a concentration of zero parts per million) was present during the sanitize portion of the dishwasher cycle. A manufacturer's nameplate was present at eye level on the front of the dishwasher and documented a minimum sanitizer concentration of 50 parts per million is required to effectively sanitize dishes in the dishwasher. A five gallon bucket of liquid sanitizer was located on the floor beneath the dishwasher and supplied sanitizer solution via tubing to the dishwasher. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-19 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a water management plan that clearly defined the ranges for control measures and testing protocols to reduce the risk of growth of Legionella and other pathogens in the facility's water system. This failure has the potential to affect all 100 residents in the facility.Findings include: On 5/5/26 at 9:48 a.m., V1 (Administrator) provided a copy of the facility's water management plan dated 1/21/26. The plan did not identify any specific testing protocols, acceptable ranges for control measures, or any corrective actions when control limits are not maintained to reduce the risk of waterborne pathogens in the facility water system. On 5/6/26 at 1:20 p.m., V1 confirmed the facility has not developed any specific testing protocols, acceptable ranges for control measures, or any corrective actions when control limits are not maintained to reduce the risk of waterborne pathogens in the facility water system.The facility Long-Term Care Facility Application for Medicare and Medicaid dated 5/5/26 documents 100 residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-19 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to employ a full-time Infection Preventionist as specified in the Facility Assessment. This failure has the potential to affect all 100 residents residing at the facility. Findings include: On 5/3/26 at 1:10 p.m., V1 (Administrator) stated the facility has not had an Infection Preventionist since 4/9/26. The Facility Assessment, dated 1/15/26, documents that the facility will employ a full-time Infection Preventionist. The facility's Long-Term Care Facility Application for Medicare and Medicaid dated 5/5/26 documents 100 residents reside in the facility.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-19 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program by failing to exclude and prevent flying insects in the facility food service areas resulting in direct cross-contamination of food preparation surfaces. This failure has the potential to affect all 100 residents in the facility.Findings include:On 5/3/2026 at 9:15AM, flooring surfaces throughout the facility kitchen and dishwashing room were were heavily soiled with accumulations of food debris, refuse, dishes, food utensils, and containers. Twelve disposable plastic cups, a plastic container lid, one container of an unknown brown substance, a cleaning brush, and multiple drink pitcher lids were located on the floor surface along the South kitchen wall. The flooring surface beneath the adjacent three-basin sink located in the main kitchen area was heavily soiled with accumulations of decomposing/rotting food debris. The accumulations completely obscured the surface of the floor tiles located beneath the three-basin sink at the floor/wall junction. On 5/3/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident rooms, hallways, and dining area were clean and in good repair for three of three residents (R18, R79, and R82) reviewed for homelike environment in the sample list of 42. Findings include:On 05/03/2026 at 9:59 AM, third floor hallways had paper debris on the floor, a white substance on several places of the walls appearing to be patched holes, and the dining area floor had food debris with splatters of sticky substance.On 5/4/26 at 8:55 AM, V6 CNA (Certified Nurses Aide) stated housekeeping doesn't clean every day in the dining room on third floor. V6 CNA stated V6 CNA cleans and mops sometimes, but housekeeping is supposed to. On 05/04/2026 at 11:19 AM, V7 CNA stated the housekeeping staff do not clean daily. V7 CNA stated we CNA's will clean if we can, but third floor is the 'nastiest' floor. On 5/4/26 at 2:05 PM, the third floor dining area remained dirty with food debris and a sticky substance on the floor. On 5/5/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-19 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were educated on and offered pneumococcal immunizations in accordance with current Centers for Disease Control (CDC) recommendations. This failure affects three (R7, R8, and R9) of five residents reviewed for immunizations on the sample list of 42.Findings include:1. R7's Face Sheet dated 5/6/26 documents R7 was admitted to the facility on [DATE], is [AGE] years old, and has diagnoses including Type 2 Diabetes Mellitus, Obstructive Sleep Apnea, and Chronic Obstructive Pulmonary Disease (COPD).R7's Immunization Record documents R17 has received Pneumovax 23 (PPSV23) on 2/17/14 and Prevnar 13 (PCV 13) on 8/13/19.Based on the CDC's Pneumococcal Vaccine Recommendations, R7 should have received one dose of PCV20 or PCV21 at least 5 years after the last pneumococcal vaccine dose.There is no documentation in R7's medical record or immunization record that the facility provided education regarding the Pneumococcal vaccine, offered the vaccine,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete R5's comprehensive assessment. This failure affects one (R5) of two residents reviewed for accuracy of assessments on the sample list of 42.Findings include:R5's comprehensive assessment dated [DATE], documents R5 has an indwelling catheter. R5's Medical Record documents R5's indwelling catheter was discontinued on 12/25/25.On 5/5/26 at 10:51 a.m., V8 (Minimum Data Set Coordinator) confirmed R5 did not have an indwelling catheter.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide timely incontinence care for one resident (R18) of 32 reviewed for Activities of Daily Living (ADLs) on the sample list of 42 residents. Findings include:R18's Medical Diagnosis sheet (5/5/2026) documents R18's diagnoses include Lack of Coordination, Weakness, Abnormal Gait and Mobility, Anxiety Disorder, and Depression. R18's Resident Assessment (1/21/2026) documents R18 is cognitively intact. The same assessment documents R18, is always incontinent of bladder and frequently incontinent of bowel and requires substantial/maximal staff assistance to transfer to the toilet and for toileting hygiene. R18's Care Plan (5/5/2026) documents staff are to provide incontinence care to R18 after each incontinence episode. On 5/3/2026 at 1:27PM, R18 reported wearing an incontinence brief and facility staff are so slow getting me clean. R18 reported call lights sometimes take 2-3 hours to be answered by staff on third shift when R18 is waiting to receive assistance to change a wet brief. On 5/6/2026 at 1:24PM, R18 reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 65 citations
  • Potential for harm · Dcited before2026-05-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to verify proper gastrostomy tube placement by checking for gastric residual before administering medications for one of two residents (R6) reviewed for gastrostomy tubes in a sample of 42. On 5/4/2026 at 3:18 PM V15, LPN (Licensed Practical Nurse) administered medications to R6 via gastrostomy tube (g-tube). Medications administered were Gabapentin capsule 100 mg (milligram) one capsule and Docusate Sodium 100 mg 1 tablet. R6 was to receive 30 cc (cubic centimeter) of water flush before and after administering medication. V15 inserted the syringe with 30cc of water into R6's gastrostomy tube, pushed the water into the g-tube removed the syringe placed the prepared medications into the syringe and re-inserted into the gastrostomy tube and administered the medications. V15 then drew up 30cc of water and flushed the gastrostomy tube per physician's order. V15 failed to check for placement of the gastrostomy tube before administering the first 30cc of water into the gastrostomy tube by checking to see if R6 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-19 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's call light was maintained in good working order. This failure affects one (R14) of 32 residents reviewed for call lights on a sample list of 42 residents. Findings include:On 5/3/26 at 9:45 a.m., R14 stated R14's call light is not functioning properly. R14 stated they have to hold down the button (on the call light) to get it to turn on. R14 stated although maintenance came to look at it and the light would turn on outside the door, it did not alert at the nurses' station.On 5/5/26 at 9:29 a.m., R14 was lying in bed and this surveyor asked R14 to press the call light. The light above R14's door failed to illuminate when the call light was activated. At this same time, V9 (Certified Nursing Assistant) was in the room and stated they would report the issue to the Maintenance Director. V9 stated not all call lights alert at the nurses' station. R14 stated, It hasn't worked for a while now. They [maintenance] came and looked at it before and nothing changed. I end up having to yell out, or it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident received the correct medication in accordance with their physician orders, one (R3) of four residents reviewed for medication administration, in a sample of 14 residents.Findings include:On 4/14/2026 at 2:12 PM, V6 Licensed Practical Nurse (LPN), stated R3 got R3's scheduled medication and one of R3's roommate's pills. V6 LPN stated V6 left R3's and R3's roommates' medication at the bedside and walked out to get R3 a glass of water and when V6 came back, R3 took all R3's roommates' medication. V6 stated everyone was notified, and R3's doctor wanted R3 to stay one more day at the facility before going to the new facility.On 4/15/2026 at 10:45 AM, V6 LPN stated medications are not left at the resident's bedside.On 4/15/2026 at 10:35 AM, V16 LPN stated medications are not to be left at the resident's bedside.On 4/15/2026 at 10:40 AM, V13 LPN stated medications are not left at the resident's bedside.On 4/15/2026 at 2:45 PM, V2 Director of Nurses, stated V2 would expect nurses not to leave medications at a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to maintain a clean environment for one (R4) of five residents reviewed for housekeeping on the sample list of seven.Findings include:R4's undated census report documents an admission date of 4/9/2016. The same report documents R4's diagnoses as Personal History of Covid-19, Age-Related Nuclear Cataract, Homonymous Bilateral Field Defects, Right Side, Cerebral Infarction, Hyperlipidemia, Essential (Primary) Hypertension, Major Depressive Disorder, Single Episode, Bipolar Disorder, Current Episode Manic Without Psychotic Features, Moderate, Anxiety Disorder, Vitamin Deficiency, Intermittent Explosive Disorder, Nicotine Dependence, Alcohol Abuse, and Obsessive-Compulsive Disorder.On 03/09/26 at 10:45AM R4's room contained a black bookcase shelving unit which contained model cars that were covered in dust. The shelves were also covered with dust. The windowsill had cobwebs/dust from the plant containers to the windowsill as well as cobwebs surrounding a decorative light in the windowsill.On 03/09/26 at 10:45AM R4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from physical abuse by another resident for two of three residents (R6 and R7) reviewed for abuse in the sample of three.On 12/23/2025 at 1:15 PM V1, Administrator, provided an investigation file documenting a physical altercation between R6 and R7. The Abuse Investigation file dated 8/8/25 documents a physical altercation between R6 and R7. The file documents R6's statement of the incident involving R7 stating that R6 was grabbed and punched by R7 in the left arm. It documents R6 returned a punch hitting R7.On 12/23/2025 R6's care plan review documents R6's admission to the facility on [DATE] with the following diagnoses: End Stage Renal Disease, Chronic Diastolic (Congestive) Heart Failure, Type Two Diabetes Mellitus, Hypertensive Heart and Chronic Kidney Disease with Heart Failure, and Stage Five Chronic Kidney Disease.On 12/23/2025 at 11:02 AM R6 stated she had a physical altercation a few…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-17 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide an environment that was clean and free from environmental hazards for thirteen (R1, R7, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18, R19) of nineteen residents reviewed for Physical Plant Problems on a sample list of nineteen. Findings include:On 9/29/25 at 9:45 AM, R1's room where R1 resided during her stay at the facility was observed to have a ceiling in disrepair with evidence of a raised black substance with the appearance of mold present near a dirty sprinkler head. The toilet in the bathroom had a dark ring in the bowl and a dirty vent on the ceiling. On 9/30/2025 between 3:05 PM and 3:40 PM a tour of the resident rooms on the fourth floor was completed with V9 (Maintenance Director). V9 confirmed the ceiling tiles in rooms where R7, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18, and R19 currently reside contained a raised black substance growing on them and it had the appearance of mold.On 9/29/25 at 9:10 AM, R1 stated there were ceiling tiles missing, paint chipping, and a black…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement pressure relieving interventions and re-evaluate the effectiveness of a pressure ulcer treatment when the wound did not improve for one of three residents (R2) reviewed for pressure ulcers in the sample of five. Findings include: The facility's Pressure Injury Prevention and Management policy revised 2/10/2025 documents, the facility is committed to the prevention of avoidable pressure injuries, and to provide treatment and services to heal pressure ulcer/injury, prevent infection and the development of additional pressure ulcers/injuries. The same policy documents the facility will monitor interventions and revise as appropriate. R2's admission Record documents R2 was admitted to the facility on [DATE] after sustaining a fall at home and developing Rhabdomyolysis. R2's Braden Scale for Predicting Pressure Sore Risk assessment dated [DATE] (Admission) documents R2 is at risk of developing a pressure ulcer due to limited mobility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure utensils, dishes, and cookware were sanitized prior to serving foods to residents, failed to prevent cross contamination of foods from staff clothing during meal service, and failed to maintain a cooking environment free from debris. This failure has the potential to affect 107 residents residing in the facility. Findings include: The Daily Resident Roster dated 3/23/25 documents 107 reside in the facility. On 3/24/25 at 11:15 AM V29 [NAME] plated resident meals and then passed the plates of food across the food line to the dietary aides. V29's shirt grazed the food in the warmer trays several times when V29 would lean over to pass the plated meal to the dietary aides. On 3/24/25 at 11:30 AM the wall behind and above the food prep area, cooking and fry area had two areas approximately one foot wide and long of peeling paint that was hanging from the wall. These same areas had several pieces of debris that fell into the fryer oil and on top of the food prep area. On 3/24/25 at 11:45 AM V27 [NAME] tested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-26 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to hold one quarterly Quality Assurance Performance Improvement (QAPI) meeting for the 2024 year and failed to include the facility's Infection Preventionist in all QAPI meetings. This failure has the potential to affect all 107 residents in the facility. Findings include: The facility QAPI sign in sheets dated 2/4/25, 7/12/24 and 4/5/24 does not include an Infection Preventionist documented as attending the QAPI quarterly meeting. The facility is unable to provide documentation of a QAPI meeting being completed for the third quarter (July, August, September) of 2024. On 3/25/25 at 4:00 PM V1 Administrator stated the QAPI meeting is supposed to happen at least quarterly and include the Infection Preventionist. V1 stated she was unable to find any documentation of the facility having a third quarter QAPI meeting for 2024.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-26 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to complete a risk assessment plan for Legionella and failed to prevent cross contamination during medication administration. These failures have the potential to affect all 107 residents who reside in the facility. Findings include: The Long Term Care Facility Application for Medicare and Medicaid dated 3/23/25 documents 107 residents reside in the facility. 1.) The facility provided water management program dated 2/1/25 documents it is the policy of this facility to establish water management plans of reducing the risk of Legionella and other opportunistic pathogens in the facility's water systems. The facility's Maintenance Director maintains documentation that describes the facility's water system, and a risk assessment will be conducted by the water management team annually to identify where Legionella and other opportunistic waterborne pathogens could grow and spread in the facility's water systems. The risk assessment will consider the following elements: Premise plumbing, clinical equipment, at-risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-26 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review the facility failed to employ an Infection Preventionist (IP). This failure has the potential to affect all 107 residents residing in the facility. Findings include: The facility Daily Census dated 3/23/25 documents 107 residents reside in the facility. The Facility Assessment updated 3/17/25 documents the facility resources will include an Infection Preventionist. On 3/23/25-3/26/25 at various times there was no Infection Preventionist on site during the survey timeframe. On 3/25/25 at 4:00 PM V1 Administrator stated the facility does not have anyone in the Infection Preventionist role. On 3/25/25 at 4:05 PM V2 Director of Nurses (DON) stated V2 DON and V20 Regional Director of Clinical Services are both managing the Infection Control Program and neither V2 nor V20 have their IP certificate. V2 DON stated the facility has hired a new IP who will start April 1, 2025 but has not had anyone in the IP role since December 2024.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide clean and debris free heaters and a clean and hole free privacy curtain for five (R7, R17, R20, R36 and R41) of five residents reviewed for a clean, homelike environment from a total sample list of 35 residents. Findings include: The facility Resident Rights policy dated 2/12/25 documents that the resident has a right to a safe, clean, comfortable and homelike environment. 1.) On 3/23/25 at 10:39 AM, R41's resident room heater was dirty with chipping paint. On 3/23/25 at 10:40 AM, R41 stated that she would like her heater to be cleaned. 2.) On 3/23/25 at 10:51 AM, R17's resident room heater was dirty and had paint chipping off of it. On 3/23/25 at 10:52 AM, R17 stated, My heater needs to be cleaned and painted. 3.) On 3/23/25 at 8:23 AM, R20's resident room heater was dirty with dust and chipping paint. R20 stated, They need to fix my heater. 4.) On 3/23/25 at 8:32 AM, R36's resident room heater had chipping paint and was dirty. On 3/23/25 at 8:32 AM, R36 stated, I would like it to be clean. 5.) On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-26 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide notifications of discharge for two (R20 & R101) of two residents reviewed for discharge from a total sample list of 35 residents. Findings include: 1.) R20's undated census report documents discharges to the hospital on 8/14/25, 10/15/25, and 2/6/25. R20's medical record does not contain a bed hold or documentation of a transfer notification. 2.) R101's undated census report documents discharge to the hospital on [DATE]. R101's medical record does not include a bed hold, nor documentation of a transfer notification. On 3/25/24 at 9:00 AM, V1 Administrator stated that the facility did not notify the Ombudsman of discharge for R20, nor R101 on the above hospitalization dates. On 3/26/25 at 12:00PM, V30 Social Services Director stated that she is responsible for notifying the Ombudsman of resident discharges but was unaware that the notification included hospitalizations. I will start doing that.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-26 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide bed hold notices for two (R20 & R101) of two residents reviewed for transfers from a total sample list of 35 residents. Findings include: 1.) R20's undated census report documents discharges to the hospital on 8/14/25, 10/15/25, and 2/6/25. R20's medical record does not contain a bed hold notice or documentation of a refusal. 2.) R101's undated census report documents discharge to the hospital on [DATE]. R101's medical record does not include a bed hold, nor documentation of a refusal. On 3/25/24 at 9:00AM, V1 Administrator stated that the facility did not provide bed holds (notices) for R20, nor R101 on the above hospitalization dates. On 3/26/25 11:45AM V30 Social Services Director stated that the process for the facility is that the nurses on the floor are supposed to fill out the bed hold when a resident is discharged and then they get collected and scanned in. Our process isn't working. I know that we didn't get them for R20 nor R101 and we…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-26 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete a Pre-admission Screening and Resident Review (PASARR) level I for one (R45) resident out of one resident reviewed for PASARR level I in a sample list of 35 residents. Findings include: R45's undated Face Sheet documents R45 admitted to the facility on [DATE]. This same face sheet documents medical diagnoses of Major Depressive Disorder, Anxiety and Schizoaffective Disorder which all have an initial date of 7/5/2021. R45's Minimum Data Set (MDS) dated [DATE] documents R45 as moderately cognitively intact. R45's Electronic Medical Record (EMR) does not document a PASARR level I completed. On 3/24/25 at 2:30 PM V1 Administrator stated the facility is unable to provide the Pre-admission Screening and Resident Review (PASARR) level I for R45. V1 stated, We (facility) looked for it and cannot find it. V1 Administrator stated the facility is obtaining a PASARR level I now. V1 Administrator stated the facility does not have a policy for PASARR's.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent two stage two pressure ulcers from developing, failed to prevent cross contamination during pressure ulcer care, and failed to implement dietary interventions for wound healing timely for three (R41, R6, & R352) of seven residents reviewed for pressure ulcers from a total sample list of 35 residents. Findings include: The facility policy dated 2/10/25 documents the facility will establish and utilize a systemic approach for pressure injury prevention and management, including prompt assessment and treatment; intervening to stabilize, reduce or remove underlying risk factors; monitoring the impact of the interventions and modifying the interventions as appropriate. 1.) R41's undated diagnosis sheet documents diagnoses including: Morbid Obesity. R41's Minimum Data Set, dated [DATE] documents R41 as cognitively intact. R41's admission skin assessment dated [DATE] documents no skin issues in the inguinal areas. R41's skin assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's personal electric fan was assessed for safety before use and failed to ensure a resident was safely positioned in bed to prevent a fall for two of two residents reviewed for accidents in the sample list of 35. Findings include: 1. The facility Electrical Safety Policy dated 2/11/25 documents that the intent of the policy is to provide staff with information about the facility's method for ensuring safety as it relates to electrical wiring and equipment. The Maintenance Director or designee is responsible for the inspection and testing of electrical components. This includes receptacles, power strips, extension cords, and equipment. A resident's personal electronic equipment shall be visually inspected prior to use. Nursing personnel are responsible for reporting new equipment to the Maintenance Director. R20's undated diagnosis sheet documents the following diagnoses: Quadriplegia, Urinary Tract Infections, Type II Diabetes Mellitus,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to prevent cross contamination during perineal care for one (R6) resident out of one resident reviewed for perineal care in a sample list of 35. Findings include: R6's undated Face Sheet documents medical diagnoses of Cerebral Infarction, Hemiplegia and Hemiparesis following Cerebral Infarction, Diabetic Mellitus, Chronic Multifocal Osteomyelitis, Sacral Pressure Ulcer Stage 4, Anemia, Neuromuscular Dysfunction of Bladder, Urinary Incontinence and Hypokalemia. R6's Minimum Data Set (MDS) dated [DATE] documents R6 as severely cognitively impaired. This same MDS documents R6 as being dependent on staff for eating, toileting, bathing, dressing, personal hygiene and transfers. On 3/25/25 at 11: 00 AM V21 and V22 Certified Nurse Aides (CNA) completed perineal care for R6. V22 CNA did not provide a clean field for R6's perineal cleansing supplies. V22 CNA placed R6's wet washcloth and dry washcloth directly on R6's soiled bedside table. R6's bedside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to check the placement of a Gastrostomy tube prior to administering fluids and medication for one of one resident (R40) reviewed for Gastrostomy tubes in a sample list of 35 residents. Findings include: R40's undated Face Sheet documents diagnoses of Cerebral Infarction, Tracheostomy status, Metabolic Encephalopathy, Altered Mental Status, Abnormal Posture, Unsteady on Feet, Reduced Mobility, Muscle Weakness, Intellectual Disabilities and presence of Gastrostomy Tube (G-Tube). R40's Minimum Data Set (MDS) dated [DATE] documents R40 as moderately cognitively impaired. This same MDS documents R40 is dependent on staff for toileting, dressing, personal hygiene, bathing and bed mobility. R40's care plan intervention dated 11/20/24 instructs staff to check the placement of R40's G-Tube for gastric contents/residual volume per facility protocol. On 3/24/25 at 8:05 AM V8 Licensed Practical Nurse (LPN) did not check the placement of R40's Gastrostomy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-26 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a behavioral plan to address self-harming behaviors for one (R20) of one resident reviewed for behavioral health services from a total sample list of 35 residents. Findings include: The facility provided Behavioral Health Services Policy dated 2/10/25 documents it is the policy of this facility to ensure all residents receive necessary behavioral health services to assist them in reaching and maintaining their highest level of mental psychosocial functioning. Additionally, the resident plan of care will maximize the resident's dignity, autonomy, privacy, socialization, independence, and safety. The plan will be reviewed and revised as needed, such as when interventions are not effective or when there is a change of condition. R20's undated diagnosis sheet documents the following diagnoses: Quadriplegia, Urinary Tract Infections, Type II Diabetes Mellitus, Acquired Absence of the Left Upper Limb, Schizophrenia, Depression, Anxiety,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer medications according to the physician order for one of seven residents (R90) reviewed for medication administration in the sample list of 35 residents. The facility had three medication errors out of 28 opportunities resulting in a 10.71% error rate. Findings include: R90's Minimum Data Set (MDS) dated [DATE] documents R90 as moderately cognitively impaired. R90's Physician Order Sheet (POS) dated March 2025 documents physician orders for Paroxetine 30 milligrams (mg), Mirtazapine 15 mg and Atorvastatin 40 mg to be administered every bedtime. R90's Medication Administration Record (MAR) dated March 2025 documents R90's Paroxetine 30 milligrams (mg), Mirtazapine 15 mg and Atorvastatin 40 mg were scheduled to be administered at 5:00 PM. On 3/24/25 at 3:20 PM V9 Licensed Practical Nurse (LPN) administered R90's Paroxetine 30 milligrams (mg), Mirtazapine 15 mg and Atorvastatin 40 mg at 3:20 PM. On 3/24/25 at 3:29 PM V9 LPN stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to offer a pneumonia vaccine for one (R352) of five residents reviewed for immunizations from a total sample list of 35 residents. Findings include: The facility Pneumococcal Vaccine Policy dated 12/19/22 documents that it is the policy of the facility to offer immunization against pneumococcal disease. Each resident will be assessed, educated and offered the pneumococcal immunization upon admission. R352's medical record does not document any pneumonia vaccine offered, refused, or given. On 3/26/25 at 10:00AM, V20 Regional Nurse stated that they did not have documentation of R352 being offered, refused or provided a pneumonia vaccine and that was supposed to occur at admission.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-19 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed repeatedly to maintain accurate and complete medical records for one of five residents (R1) reviewed for documentation on the sample list of six. Findings include: R1's Minimum Data Set, dated [DATE] documents the following: Brief Interview of Mental Status score of 15, out of a possible 15, indicating no cognitive impairment. R1's X-Ray results dated 2/18/25 at 9:48 pm documents the following: PROCEDURE: ELBOW 2V (views) Interpretation: Reason for Study: Acute Pain Due to Trauma. Elbow 2V, Right, FINDINGS: Acute transverse fracture involving right humeral condyles with modest displacement. There is associated joint effusion. CONCLUSION: Acute transverse fracture involving right humeral condyles with modest displacement. R1's Medical Practitioner Note (Physician/Nurse Practitioner) Note dated 2/19/2025 at 3:15 pm, with the date of service as 02/18/25 (the day of R1's fall), (unknown time) documents the following: R1 was assessed by V22, NP for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-19 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to honor a resident's right to choose when to have a shower and when the administration of a wound dressing would be changed. This failure affects one of three (R1) residents reviewed for resident rights/wound dressings on the sample list of six. Findings include: R1's Diagnoses Sheet updated 2/18/25, documents the following: Displaced Transcondylar Fracture of Right Humerus, Sequela (dated 2/18/25), Weakness, Cellulitis of Left Lower Limb, Cellulitis of Right Lower Limb, Essential (Primary) Hypertension, Paroxysmal Atrial Fibrillation, Anemia in Chronic Kidney Disease, Diabetes Mellitus Type II with Hyperosmolarity With Coma, and Body Mass Index 45.0-49.9, Adult (Morbid Obesity). R1's Minimum Data Set (MDS) dated [DATE] documents the following: Brief Interview of Mental Status (BIMS) score of 15, out of a possible 15, indicating no cognitive impairment. The same MDS documents R1 is totally dependent on staff for bathing/showers. R1 Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect residents' right to be free from verbal abuse when a staff member (V12) refused to assist a resident (R4) with a requested transfer, ambulation, and toileting hygiene. This failure affects one of three residents (R4) reviewed for abuse on the sample list of six. Findings include: R4's Census Detail dated 3/14/25 documents R4 was admitted to the facility 1/18/25 and discharged [DATE]. R4's Diagnoses List documents R4 experiences medical conditions including Post-procedural Partial Obstruction of the Colon, Ataxia (lack of coordination, clumsy movements), and Dizziness. R4's Care Plan dated 1/18/25 documents R4 has impaired vision, requires assistance for transfers and ambulation, and assistance with other activities of daily living as needed. This care plan documents R4 is at risk of abuse, a new intervention initiated 1/29/25. R4's Minimum Data Set, dated [DATE] documents R4 has highly impaired vision, is cognitively intact, experiences no mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a dependent residents shower and wound dressing change, prior to a doctor's appointment. This failure affected one of three residents (R1) reviewed for shower/wounds on the sample list of six. Findings include: R1's Diagnoses Sheet updated 2/18/25, documents the following: Displaced Transcondylar Fracture of Right Humerus, Sequela (dated 2/18/25), Weakness, Cellulitis of Left Lower Limb, and Cellulitis of Right Lower Limb. R1's Minimum Data Set (MDS) dated [DATE] documents the following: Brief Interview of Mental Status (BIMS) score of 15, out of a possible 15, indicating no cognitive impairment. The same MDS documents R1 is totally dependent on staff for bathing/showers. On 3/13/25 (Thursday) at 3:20 pm R1 stated she requested staff provide a shower and a dressing change to her lower legs, before going to a doctor's appointment on Friday 3/14/25. It appears they have enough staff. My needs are met, except showers. I don't know that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-26 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure services were provided by a Registered Nurse for eight consecutive hours per day. This failure has the potential to affect all 108 residents residing in the facility. Findings include: The facility's Facility Assessment with a revision date of 9/30/24 documents the facility's average census is 92. This assessment documents the facility requires direct care by a Registered Nurse daily. This assessment documents that the facility will have three Registered Nurse's available to provide direct care. During this investigation on 11/25/24 and 11/26/24 from 9:00 AM to 3:00 PM, there was not a Registered Nurse providing resident cares. The facility's November 2024 staffing sheets did not document that a Registered Nurse was scheduled for the dates of 11/11/24, 11/12/24, 11/15/24, 11/16/24, 11/17/24, 11/20/24, 11/21/24, or 11/25/24. V13's (Assistant Director of Nursing) name is written on the top corner of the staffing sheets dated 11/21/24, 11/20/24, 11/17/24, 11/16/24, 11/12/24, and 11/11/24. V14's (Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-26 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the services of a clinically qualified Director of Food and Nutrition Services. This failure has the potential to affect all 108 residents residing in the facility. Findings include: On 11/25/24 at 10:45 AM V3 stated V3 is the dietary manager and is required to manage all aspects of the dietary department. This includes regulatory oversight in regard to local, state and federal requirements as they pertain to safe food handling. V3 stated V3 is not certified and must enroll to begin the Certified Dietary Manager Course. V3 stated V3 will be enrolling in the class today (11/25/24). On 11/25/24 at 11:00 AM V3, Dietary Manager, was actively managing kitchen personnel and directing the food sanitation and preparation activities in the facility's kitchen. On 11/25/24 at 2:30 PM V1 Administrator stated V3 is the Dietary Manager and is not certified. On 11/26/24 at 11:15 AM V1 provided the dietary personnel schedule for 11/13/24 thru 12/10/24 that states V3 is the Dietary Manager across the bottom of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-26 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide sufficient support personnel to effectively carry out the functions of the food and nutrition service. This failure has the potential to affect all 108 residents residing in the facility. Findings include: On 11/25/24 at 10:45 AM V3 stated V3 is the dietary manager and is required to manage all aspects of the dietary department. This includes regulatory oversight in regard to local, state and federal requirements as they pertain to safe food handling as well as daily staffing/scheduling of the dietary department. On 11/25/24 at 11:00 AM V3, Dietary Manager, was actively managing kitchen personnel and directing the food sanitation and preparation activities in the facility's kitchen including the dietary staff that is on duty. V3 was acting as cook due to lack of support personal. On 11/26/24 at 11:15 AM V1 Administrator provided the dietary personnel schedule for 11/13/24 thru 12/10/24 that showed a schedule of two staff members to perform essential dietary services 11/13/24, 11/16/24, 11/17/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-26 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow posted/printed menus. This failure has the potential to affect all 108 residents residing in the facility. Findings include: On 11/25/24 at 10:15 AM the posted menu outside of the kitchen on the bulletin board for residents/visitors to read documented the lunch menu as Herb Roasted Pork Loin, Candied Sweet Potatoes, Buttered Cabbage, Apple Cobbler, Dinner Roll/margarine and beverage for lunch. On 11/25/24 at 12:15 PM V3, dietary manager, was serving a pork chop onto the plates from the steam table not a piece of pork loin as documented on the posted menu. V12, dietary aide/cook, placed a sliced bread onto the trays in a plastic bag, not a dinner roll as documented on the posted menu. On 11/25/24 at 12:40 PM V12, Dietary aide/cook, stated to V3 they are out of apple cobbler. V3, dietary manager, stated they shouldn't be out of apple cobbler, V3 then instructed V12, dietary aide/cook, to get two cans of apple slices and add cinnamon to the apples and serve that for dessert. V12 gathered two five pound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure resident rooms are clean and free of debris and the walls are in good repair. This failure affects five (R6, R7, R2, R8, R4) of eight residents reviewed for environment on the sample list of eight. Findings include: The facility's Resident Council Meeting minutes dated 9/9/24 document residents would like for housekeeping to clean their rooms better and take out their trash. The Resident Council Meeting minutes for 10/14/24 document residents would like housekeeping to clean their rooms and not complain when they are doing their jobs. The Resident Council Meeting minutes for 11/11/24 document residents would like housekeeping to clean their rooms better and not complain when they are doing their job. On 11/25/24 at 9:10 AM, R6's room contained piles of unfolded blankets and full black trash bags piled on top of each other in corner of the room. The room was cluttered with boxes of cereal, shoes, and other items along the wall. The bedside table was covered with books, soda cans, and other items. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect a resident's right to be free from physical abuse by another resident. This failure affects two residents (R1, R2) of four reviewed for abuse in the sample of four. Findings include: The facility Abuse, Neglect and Exploitation policy (12/5/2023) documents: Each resident has the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Residents must not be subject to abuse by anyone, including, but not limited to: facility staff, other residents, consultants, contractors, volunteers, or staff of other agencies serving the resident, family members, legal guardians, friends or other individuals. The same record documents Physical Abuse includes, but not limited to hitting, slapping, punching and kicking. R2's diagnosis list (8/13/2024) documents diagnoses including: Mild Intellectual Disability,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide nutritional supplements as ordered for wound healing and failed to apply wound treatments for two (R1, R3) of three residents reviewed for pressure ulcers on the sample list of three. Findings include: The facility's Pressure Injury Prevention and Management policy with a review date of 12/6/22 documents that evidence based interventions will be implemented for residents who have a pressure injury present. This policy documents interventions to maintain or improve nutrition and hydration status maybe utilized. This policy also documents that treatments will be provided for all residents who have a pressure injury (ulcers). 1. On 6/3/24 at R1 was lying in bed. A 3 inch by 1.5 inch pressure ulcer was present on R1's sacral area. R1's Care Plan with a review date of 4/2/24 documents R1 has a stage four pressure ulcer on the sacrum. This care plan includes an intervention to administer treatments as ordered. This care plan also documents an intervention to provide supplements as ordered. R1's Nurse's note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have physician orders for oxygen use for three (R1,R2, and R5) of five residents reviewed for oxygen in the sample list of five. Findings include: The facility's Oxygen Administration policy dated 5/10/21 documents: Oxygen is administered under orders of a physician, except in the case of an emergency. In such case, oxygen is administered and orders for oxygen are obtained as soon as practicable when the situation is under control. The resident's care plan shall identify the interventions for oxygen therapy, based upon the resident's assessment and orders, such as, but not limited to: a. The type of oxygen delivery system. b. When to administer, such as continuous or intermittent and/or when to discontinue. c. Equipment setting for the prescribed flow rates. d. Monitoring of SpO2 (oxygen saturation) levels and/or vital signs, as ordered. e. Monitoring for complications associated with the use of oxygen. 1.) R1's Hospital Progress Note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-07 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide sufficient Registered Nursing (RN) hours on two of sixteen days reviewed for RN staffing. This failure has the potential to affect all 95 residents in the facility. Findings include: The facility Nursing Schedule (April 22, 2024 through May 7, 2024) document on 5/3/24 and 5/5/24, the facility scheduled zero (0) hours of RN coverage for a 24 hour period. On 5/7/24 at 12:05pm, V1 Administrator confirmed the hours listed on the facility nursing schedule were correct and the facility failed to have RN coverage on 5/3/24 and 5/5/24. The facility Resident Midnight Census dated 5/6/24 documents 95 residents reside in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to allow participation in a dietary assessment, failed to allow participation with an advance directive choice, and failed to obtain consent for psychotropic medications for four (R28, R198, R78, and R11) of 24 residents reviewed for choices on the sample list of 46. Findings include: 1. On 2/26/24 at 1:38 PM, R28 was sitting in his room. R28 had a gastrostomy tube. R28 stated he wants to eat and that he used to get pudding or applesauce. R28 stated no one has asked him about his diet. R28's Dietitian assessment dated [DATE] at 3:10 PM documents R28 receives tube feeding and receives nothing by mouth. This assessment documents R28 is tolerating the feeding well and R28's weight is stable. This assessment does not document R28 was involved in the assessment or that R28 had a desire to eat. On 2/26/24 at 2:30 PM, V20 Registered Dietitian stated she last assessed R28 about two weeks ago. V20 stated she assesses R28 every month. V20 stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide assistance with personal hygiene, a transfer out of bed, and set up help at a meal for five (R28, R37, R198, R13, and R65) of 24 residents reviewed for activities of daily living on the sample list of 46. Findings include: 1. On 2/25/24 at 9:39 AM, R28's fingernails were long and jagged with accumulated dirt underneath them. R28 had a moustache with over growth of cheek and chin hair. R28 stated he likes to keep the sides and chin on his face shaved. On 2/27/24 at 11:54 AM, R28's fingernails were long with accumulated dirt underneath them. R28 was not shaven. R28 stated he would like to have his fingernails trimmed and would like to be shaved. R28 stated he needs help with his fingernails and face. R28's care plan with a review date of 1/10/24 documents R28 has a diagnosis of hemiplegia/hemiparesis following cerebrovascular disease. This care plan includes interventions to assist resident as needed with activities of daily living.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This failure resulted in two deficient practice statements. A. Based on observation, interview, and record review the facility failed to provide supervision while smoking for eight of eight (R91, R53, R48, R2, R9, R43, R63, and R6) residents reviewed for smoking on the sample list of 46. B. Based on observation, interview, and record review the facility failed to thoroughly investigate falls to determine root cause and implement post fall interventions for two (R64, R78) of four residents reviewed for falls in the sample list of 46. Findings include: A. 1. On 2/27/24 at 9:10 AM, R91, R53, R48, R2, R9, R43, R63, and R6 were outside smoking. No staff was present on the patio where the residents smoke. V31 Housekeeper was standing inside of the building with her back up against the door not facing the residents. At that time, V31 stated she was waiting for the residents who smoke to be finished so that she could let them back in the door. V31 then walked out to the patio where the residents were smoking; when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    3.) R11's Order Summary Report dated 2/25/24 documents diagnoses including Acute and Chronic Respiratory Failure with Hypoxia, Pneumonitis Due to Inhalation of Food and Vomit and Unspecified Cerebrovascular Disease. These orders do not document any orders for oxygen administration or orders to change the oxygen tubing. On 2/25/24 at 9:08 AM, R11 was in bed with a mattress on the floor next to the bed R11 had oxygen on via nasal cannula with the oxygen concentrator set on 3 liters. On 2/26/24 at 10:29 AM, R11 was in bed with the oxygen concentrator running and the oxygen tubing and nasal cannula were laying on the floor. R11 was lying in bed sleeping. R11's Care Plan with an initiated date of 11/23/23 documents R11 has oxygen therapy related to diagnoses of Acute/Chronic Respiratory Failure with Hypoxia with an intervention of oxygen via nasal cannula per Physician order. On 2/28/24 at 9:36 AM, V2 Director of Nursing confirmed there was no Physician's Order for oxygen in the computer on 2/25/24. Based on observation, interview, and record review the facility failed to store…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to assess the safety of self-administration of medications for two of two residents (R58, R44) reviewed for self-administration of medication on the sample list of 46. Findings Include: The facility's Resident Self Administration of Medication policy with a revision date of 1/24/23 states, It is the policy of this facility to support each resident's right to self-administer medication. A resident may only self-administer medications after the facility's interdisciplinary team has determined which medications may be administered safely. This policy also states, The results of the interdisciplinary team assessment are recorded on Medication Self-Administration form, which is placed in the resident's medical record. 1. R44's Physician's Order Summary printed 2/29/24 includes an order for Sevelamer Carbonate 800 milligrams one tablet three times a day with meals on Tuesday, Thursday, and Saturday. This order documents that it may be left at bedside and given according to dialysis schedule. R44's medical record does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess for the use of a restraint, obtain physician orders, and develop a care plan for restraint use for one of one resident (R70) reviewed for restraints in the sample list of 46. Findings include: The facility's Restraint Free Environment policy dated 1/5/23 documents: Physical Restraint refers to any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. Physical restraints may include but are not limited to: Applying leg or arm restraints, hand mitts, soft ties, or vests that the resident cannot remove. Using bed rails to keep the resident from voluntarily getting out of bed. Tucking in a sheet tightly so that the resident cannot get out of bed, or fastening fabric or clothing so that a resident's freedom of movement is restricted. Falls do not constitute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to monitor and record daily weights as ordered for one (R64) of 24 residents reviewed for physician's orders in the sample list of 46. Findings include: On 2/25/24 at 8:24 AM, R64 was sitting in a wheelchair and R64's left arm and hand were swollen. R64's February 2024 Physician's Orders documents an order dated 2/3/24 for daily weights due to retention and to notify the physician of three pound (lb.) weight gain in 24 hours or five lb. gain in a week. This order is transcribed onto R64's February 2024 Treatment Administration Record, but the daily weight amounts are not recorded. R64's X-Ray dated 2/7/24 documents F64 has a non united transverse supracondylar fracture of the left distal humerus with displacement of osseous fragments. R64's Weight Summary documents R64 weight as 100.6 lbs. on 2/26/2024, 100.6 lbs. on 2/25/24, 102 lbs. on 2/5/24, and 98.2 lbs. on 2/2/24. On 2/25/24 at 11:31 AM, V14 Licensed Practical Nurse stated daily weights are documented on the Medication Administration Record (MAR) or under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately complete a vision assessment and provide vision services for one (R76) of 24 residents reviewed for vision on the sample list of 46. Findings include: On 2/25/24 at 9:30 AM, R76 was lying in bed. R76 stated she enjoys reading but can't because she can't see with her glasses. R76 stated her glasses are not the right prescription. R76's glasses were sitting on her bedside table. R76 stated the prescription has been bad for six months to a year. R76's admission Minimum Data Set (MDS) assessment dated [DATE] documents R76's vision is adequate with glasses. R76's Quarterly MDS dated [DATE] documents R76's vision is adequate with glasses. On 2/26/24 at 9:53 AM, V16 Social Service Director stated he does not use the Resident Assessment Instrument (RAI) manual instructions to complete the vision assessment or to code the Minimum Data Set assessments. V16 stated he usually just asks the residents how they are seeing and asks the staff if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement interventions to prevent pressure ulcers for one (R26) of four residents reviewed for pressure ulcers in a sample list of 46. Findings include: R26's Minimum Data Set, dated [DATE] documents R26 is cognitively intact. R26's Care Plan updated 1/1/24 documents, (R26) is at risk for skin breakdown related to diagnosis of quadriplegia, immobility, Left arm amputation, Incontinence, Bedfast, and Chair fast. (R26) needs staff assistance for turning and repositioning every two hours. R26's progress note dated 9/11/23 at 11:52 AM documents, CNA (Certified Nurse's Aide) called nurse to (R26's) room to find a bedpan shaped bruise across (R26's) bottom on both his left and right cheek. The area is not open but red in color. R26's progress note dated 9/13/23 at 6:36 AM documents, CNA called Nurse to (R26's) room. (R26) reports being on the bedpan since second shift 9/12/2023. (R26) does have a bedpan shaped bruise at (this) time. On 2/27/24 at 10:00 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to obtain catheter orders, provide routine catheter care, maintain a urinary catheter drainage bag in a sanitary manner, follow up on a urinary tract infection, and develop a care plan to address isolation related to a urinary tract infection for two (R65, R76) of five residents reviewed for urinary care in the sample list of 46. Findings include: 1.) The facility's Catheter Care policy dated 1/24/23 documents catheter care will be performed every shift and as needed, document catheter care, and urinary catheter drainage bags will be covered at all times with a privacy bag. On 2/25/24 at 12:49 PM, R65 was lying in a bed that was positioned low to the floor and R65's urinary catheter drainage bag was hanging on the bed frame, not in a privacy bag, and touching the floor. On 2/26/24 at 11:48 AM, V19 and V28 Certified Nursing Assistants (CNAs) entered R65's room to provide catheter care. R65's urinary drainage bag was touching the floor and not in a privacy bag. There was a dried brown substance on the urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to evaluate and attempt to restore eating skills, administer G-tube (Gastrostomy tube) feedings per physician's orders, check G-tube placement prior to use, document feeding intakes, and ensure the head of the bed was elevated when administering feeding for three of three residents (R49, R65, R28) in the sample list of 46. Findings include: The facility's Care and Treatment of Feeding Tubes with a Reviewed/Revised date of 12/19/22 documents, It is the policy of this facility to utilize feeding tubes in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible. 1. Feeding tubes will be utilized according to physician orders, which typically include: the kind of feeding and it caloric value, volume, duration, mechanism of administration, and frequency of flush. 4. The facility will utilize the Registered Dietitian in estimating and calculating a resident's daily nutritional and hydration needs. 6. In accordance with facility protocol, licensed nurses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to document targeted behaviors and nonpharmacological intervention responses to support the use of psychotropic medications, periodically assess for the use of psychotropic medications, complete AIMS (Abnormal Involuntary Movement Scale) assessments, and attempt gradual dose reductions (GDRs) or document clinical rational to justify maintaining the dose for five of five residents (R78, R92, R8, R10, R11) reviewed for unnecessary medications in the sample list of 46. Findings include: The facility's Use of Psychotropic Medication policy dated 9/27/23 documents: Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to medication(s). The indications for initiating, withdrawing, or withholding medications, as well as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-22 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to complete Certified Nursing Assistant performance reviews/evaluations to identify training needs and implement training. This failure has the potential to affect all 95 residents who reside in the facility. Findings Include: The facility's midnight census report dated 2/7/24 documents 95 residents reside at the facility. The Facility's Assessment tool (not dated) documents, Skills competencies are completed upon hire and annually to ensure all employees have and maintain necessary skills to provide high quality care to residents in all departments. The nursing department complete competencies on their personnel monthly on various topics to ensure all skills are maintained throughout the year. On 2/7/24 V1, Administrator stated, We do not do annual evaluations of our staff. We do in-services with all staff, but do not do individual skills assessments. No individual skills assessments were provided by the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have a physician document in R4's medical record at the time of transfer from the facility to the hospital R4's specific needs the facility could not meet, the facility attempts to meet R4's needs, and how the receiving facility could meet R4's needs. This failure affects one resident (R4) of three reviewed for discharge in the sample of three. Findings include: R4's Progress Notes (2/15/2024) document R4 was transferred from the facility to the hospital on 1/27/2024. R4's care plan printed 2/20/24 documents R4 was admitted to the facility 9/26/23. Behavioral and emotional disorders, anxiety disorder, borderline personality disorder, and depression are documented diagnosis on R4's care plan. Behavioral focus areas with interventions and goals are documented on R4's care plan initiated 9/26/23. R4's medical record documents the following: 12/29/2023 diagnosis of PTSD (post-traumatic stress disorder), ADHD (attention deficit hyperactivity disorder), Depression, Borderline Personality Disorder, GAD (generalized anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their bed hold policy allowing a resident to return to the facility following hospitalization. This failure affects one resident (R4) of three reviewed for discharge. Findings include: R4's Census sheet ([DATE]) documents R4 admitted to the facility on [DATE] with Medicaid as R4's payor source for the duration of R4's stay in the facility. R4's Progress Notes ([DATE]) document R4 was transferred from the facility to the hospital on [DATE]. R4's Bed Hold Notice (signed by R4 on [DATE]) documents R4 requested the facility hold R4's bed during R4's hospitalization. R4's admission Contract (signed by R4 on [DATE]) section titled Bed Hold Policy Notification documents the following: The Nursing Home Care Act requires a nursing facility to hold a bed for a maximum of ten days when you are hospitalized . The facility must hold a bed (not necessarily your specific bed) for up to 10 days during a hospitalization. On the 11th day there is no requirement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the kitchen dishwashing room in a sanitary manner. This failure has the potential to affect all 100 residents residing in the facility. Findings include: On 1/26/24 at 9:15 AM, along the twelve foot long junction between the stainless steel table and leading towards the dishwasher and the wall behind the table, there was an inch high and quarter-inch thick accumulation of a blackened unidentified substance. On the wall behind the water sprayer section, there was an accumulation of unidentified blackened substance in an arch shape approximately two and one-half feet diameter and two and one-half feet high. On 1/26/24 at 9:24 AM, V4, Dietary Aide, reached out and manually pulled a chunk of the blackened material from the wall behind the water sprayer area approximately three-eighths of an inch diameter and stated, I think that's dirt. On 1/26/24 at 9:30 AM, V3, (Acting) Dietary Manager, observed the wall in the facility dishwashing room and stated, That could use a good cleaning. V3 stated a likely…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-30 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain their industrial dryers in a safe operating condition. This failure has the potential to affect all 100 residents residing in the facility. Findings include: On 1/26/24 at 9:50 AM, there were layers and piles of accumulated lint on the font tops of the four industrial clothes dryers, up to two inches thick in places. The backsides of the dryers had accumulations of lint all around the gas burner compartments and around the motor enclosures up to one inch thick. There were also scattered piles approximately one-quarter inch of lint accumulations along the lengths of the burner supply tubes. On 1/26/24 at 10:27 AM, V6, Maintenance Assistant, was actively cleaning the lint accumulations from the facility dryers. V6 stated, I have been trained to clean the lint once per week, but mainly to make sure the motors and walls are kept clean of lint. We usually hire someone to come in and clean the burner areas. I have been working about one month so I don't feel like I have been trained yet on everything I am…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to serve meals at an appropriate temperature to residents eating meals in their own rooms. This failure affects nine residents (R3, R5, R7, R8, R9, R10, R11, R12, and R13) out of eleven interviewed for meal temperatures in a total sample of 13. Findings include: On 1/26/24 at 11:52 AM, R2 declined to be interviewed about the meal temperatures. On 1/26/24 at 11:54 AM, R3 stated, The food is not hot, it might be hot when they serve it out of the kitchen or it might be hot when it gets up to the floors, but by the time it gets here it isn't hot. The food is supposed to be covered with plastic lids but a lot of times it is covered with foil, maybe the oatmeal stays hot but nothing else. On 1/26/24 at 12:02 PM, R5 stated, The food is not bad, it is never hot, always warm to cold. I don't think they have the storage to keep it hot, it all comes on open carts and trays. On 1/26/24 at 12:15 PM, R7 stated, The food is not hot. I go to resident council meetings, and they (facility staff) know about it. They were supposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for fire and burn hazards by utilizing portable space heaters throughout the facility. This failure has the potential to affect all 94 residents in the facility. Findings include: On 1/16/24 at 8:55am, a push cart containing portable space heaters was observed in the main lobby of the facility. On 1/16/24 at 9:17am, V1 Administrator stated the facility lost heat yesterday afternoon (1/15/24) around 3-3:30pm. V1 stated a pipe to one of the boilers burst causing the heat loss. V1 stated the facility placed four portable space heaters on each of the resident floors in dining areas/hallways in case the facility had to start evacuating and to maintain the temperature. On 1/16/24 at 9:58am, V7 Licensed Practical Nurse (LPN) stated the space heaters were placed in the common areas on the floor when the heat went out on 1/15/24. V7 stated V7 was not provided any training on safety precautions regarding the use or placement of the space heaters. On 1/16/24 at 10:00am, V6 Housekeeping stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate and document an allegation of resident-to-resident physical abuse. This failure affects one resident (R1) of three reviewed for abuse in the sample of five. Findings include: The facility Abuse, Neglect and Exploitation Policy dated 12/5/22 documents the following: When suspicion of abuse or reports of abuse occur, an investigation is immediately warranted. Once the resident is cared for and initial reporting has occurred, an investigation should be conducted. Interview the involved resident, if possible, and document all responses. If resident is cognitively impaired, interview the resident several times to compare responses. Interview all witnesses separately. Include roommates, residents in adjoining rooms, staff members and visitors in the area. Obtain witness statements. Document the entire investigation chronologically. Notify the attending physician and the resident's family/legal representative. Monitor and document the resident's condition, including the response to medical treatment or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update and revise resident care plans following a resident-to-resident altercation. This failure affects two residents (R1 and R2) of three reviewed for abuse in the sample of five. Findings include: The facility abuse investigation file dated 12/20/23 documents V14 Licensed Practical Nurse reported to V1 Administrator and V2 Director of Nursing that R1 reported R2 hit R1. This same record documents V14 reported R2 was on R1's side of R1 and R2's room when V14 heard R1 state R2 hit R1. On 1/2/24 at 11:41am, R1 stated R2 was mad at me [R1] and yelling. R1 stated R2 hit R1 on the back of the head for being on R2's side of the room. On 1/2/24 at 11:52am, R2 stated R2 and R1 had been roommates for a long time. R2 stated R1 would not stay on own side of room and kept kicking R2's bed. R2 stated R2 told R1 go on own side of room and leave me alone. R2 stated, I pushed [R1's] wheelchair back to [R1's] side of the room because [R1] kept messing with my bed by kicking it. R2 stated R1 started swinging R1's arms and R2 put up R2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to fully document the details of a resident-to-resident physical abuse allegation and investigation in residents' medical records. This failure affects two residents (R1 and R2) of three reviewed for abuse in the sample of five. Findings include: The facility abuse investigation file dated 12/20/23 documents V14 Licensed Practical Nurse reported to V1 Administrator and V2 Director of Nursing that R1 reported R2 hit R1. This same record documents V14 reported R2 was on R1's side of R1 and R2's room when V14 heard R1 state R2 hit R1. On 1/2/24 at 11:41am, R1 stated (R2) was mad at me [R1] and yelling. R1 stated R2 hit R1 on the back of the head for being on R2's side of the room. On 1/2/24 at 11:52am, R2 stated R2 and R1 had been roommates for a long time. R2 stated R1 would not stay on own side of room and kept kicking R2's bed. R2 stated R2 told R1 go on own side of room and leave me alone. R2 stated, I pushed [R1's] wheelchair back to [R1's] side of the room because [R1] kept messing with my bed by kicking it. R2 stated R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to properly screen employees for illnesses affecting four (R1, R2, R4 and R8) of four residents reviewed for infection control. Findings include: The facility Coronavirus Surveillance Policy dated 12/18/22 documents that an outbreak refers to any one positive case traced to the facility, either staff or resident. Additionally, staff who report or signs and symptoms of a respiratory infection or (Sars-Co-V2) shall not report to work. Any staff that develop signs and symptoms while on-the-job shall immediately stop work, put on a facemask and isolate at home. They will also inform the infection preventionist and communicate those individuals, equipment and locations they had had contact with and contact and follow the local health department recommendations for next steps such as testing and locations for treatment. R1's undated diagnosis sheets documents the following diagnoses: Asthma, History of Stroke, Type II Diabetes, Hypertension, Atherosclerosis, Cerebellar Stroke Syndrome and Depression. R2's undated diagnosis sheets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the dignity of two (R1, R4) of four residents reviewed for abuse. Findings include: The State of Illinois Ombudsman Program, Resident Rights in Long Term Care Facilities dated November 2018 documents that all residents have a right to dignity and respect. The facility Abuse, Neglect and Exploitation Policy dated 12/5/22 documents that all residents have the right to be free from abuse and mistreatment. Additionally, when a suspicion of abuse, neglect or exploitation or reports of abuse, neglect or exploitation occur, an investigation is immediately warranted. Once the resident is cared for and initial reporting has occurred, an investigation should be conducted including interviewing the resident, interviewing all witnesses separately including residents and staff and documenting the investigation chronologically. The facility must supervise staff to identify inappropriate behaviors such as using derogatory language, rough handling or ignoring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to complete a thorough investigation of an abuse allegation for one (R1) of four residents reviewed for abuse. Findings include: The facility Abuse, Neglect and Exploitation Policy dated 12/5/22 documents that all residents have the right to be free from abuse and mistreatment. Additionally, when a suspicion of abuse, neglect or exploitation or reports of abuse, neglect or exploitation occur, an investigation is immediately warranted. Once the resident is cared for and the initial reporting has occurred, an investigation should be conducted including interviewing the resident, interviewing all witnesses separately including residents and staff and documenting the investigation chronologically. The undated, facility provided abuse log does not document any abuse allegation involving R1. R1's undated diagnosis sheet documents the following diagnoses: History of Stroke, Type II Diabetes, Hypertension, Atherosclerosis, Cerebellar Stroke Syndrome, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-16 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide feeding assistance for lunch for four residents (R8, R9, R10, R11) of four residents reviewed for feeding assistance in the sample list of 16. Findings include: 1. R8's undated Face Sheet documents R8's diagnoses as unspecified Dementia, mild, without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance; Type 2 Diabetes Mellitus without complications; and Anxiety and Major Depressive Disorder, recurrent, unspecified. R8's Care Plan dated 7/10/23, documents Dietary Altered Nutritional status and to provide diet as ordered, and resident (R8) needs assistance with activities of living (ADL's) due to diagnosis of malnutrition. R8's Minimum Data Set (MDS) dated [DATE], documents R8 is severely cognitively impaired and disorganized thinking continuously. This same Care Plan documents R8 requires one person physical assist with eating. 2. R9's undated Face Sheet documents R9's diagnoses as Anorexia; Alzheimer's Disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to send a dietary recommendation for wound healing to the physician for one (R2) of three residents reviewed for wounds on the sample list of seven. Findings include: R2's Dietary Assessment, written by V12 Former Dietitian dated 6/1/23, documents R2 requires increased protein needs due to stage two pressure ulcer to the sacrum. This assessment includes a recommendation for liquid protein twice a day and fortified foods twice a day. R2's medical record does not document R2's recommendation was sent to the physician or that R2 received liquid protein until 6/22/23. R2's Dietary note written by V4 Dietitian dated 6/21/2023, documents R2 has a sacrum and left heel pressure area. This note documents a recommendation to add liquid protein 30 milliliters twice a day. On 8/9/23 at 1:00 PM, V3 Assistant Director of Nursing stated, V12 did make a recommendation of liquid protein and fortified foods. V3 stated the facility did not send the recommendation to the physician. V3 stated the recommendation for liquid protein was made again on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide enteral feedings per physician orders for one (R1) of three residents reviewed for tube feedings on the sample list of seven. Findings include: On 8/9/23 at 9:20 AM, R1 was lying in bed. Osmolite 1.5 was infusing in R1's gastrostomy tube at 30 milliliters per hour. The bottle of Osmolite contained 550 milliliters of enteral feeding. The bottle of Osmolite was a 1,000-milliliter bottle. The date of 8/7/23 and time of 9 was written on the bottle. At that time, V3 Licensed Practical Nurse was standing outside of the door. V3 stated she worked yesterday and did not need to hang a new bottle. V3 stated the bottle of Osmolite was the same bottle as yesterday. V3 stated it runs for 20 hours at a time. V3 stated the bottle should have been almost empty. At that time, V3 confirmed that there were 550 milliliters of feeding in the bottle. R1's Enteral Feed Order dated 8/1/23 through 8/7/23 documents Osmolite 1.5 at a rate of 30 milliliters per hour for twenty hours. This order documents the feeding start time as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents' right to a clean, comfortable, environment and quality of care by failing to maintain an adequate supply of towels and washcloths to meet the needs of the residents. This failure has the potential to affect all 104 residents that reside in the facility. Findings include: On 3/13/25 at 3:20 pm R1 stated, Linens are hit and miss. There have been times they couldn't give me a shower because they had no towel or wash clothes. If (V18, Certified Nursing Assistant) is here, she usually finds some. It may take several hours, but she finds them. On 3/14/25 at 11:50 am V17, Certified Nursing Assistant (CNA) walked with this surveyor down the fourth floor resident hallway. There was a linen cart in the hallway. The linen cart had multiple hospital gowns, no wash clothes and no towels. V17 continued to walk to the fourth floor linen closet. There were four shelves approximately three feet long and 18 inches deep. Three of the linen closet shelves had nothing on them. The top shelf had one bath blanket…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-01-07 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure utility rooms and nurses stations were clean, in good repair, and free of debris. This failure has the potential to affect all 105 residents residing in the facility. Findings include: On 1/7/25 at 12:30 PM V8, Housekeeping supervisor, stated that housekeeping staff are to clean, sweep and mop the nurses station and clean clean/soiled utility rooms daily. On 1/7/25 at 1:15 PM V8 opened the door to the 3rd floor soiled utility room. The sink and cabinet were falling away from the wall and collapsing in the front. Upon closer inspection, opening the cabinet doors under the sink the floor of the cabinet was covered in a black substance and pulling away from the cabinet. V8 turned on the water at the sink, the water immediately drained into the under sink compartment not down the drain. V8 stated V8 filled out a maintenance request form two weeks ago. On 1/7/25 at 1:18 PM V9 Maintenance Director came to the 3rd floor soiled utility room. V9 confirmed the sink and cabinet are pulling away from the wall, that the sink leaks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$17,870 in federal fines across 1 penalty. 2 Medicare payment denials on record.

  • $17,870 — penalty dated 2023-12-20
  • Medicare payment denial — starting 2025-04-11 for 33 days
  • Medicare payment denial — starting 2024-02-28 for 43 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE LOFT REHABILITATION AND NURSING — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 51.9-0.9 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 3 of 53.6-0.6 vs chain
The other 6 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
AARON, ADAMIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST23%since 12/01/2018
AARON, DANIELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL23%since 07/01/2021
AARON, MICHAELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST23%since 07/01/2021
AARON, ROBERTIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER23%since 07/01/2021
AARON, FREDIndividualCORPORATE OFFICERsince 07/01/2021
AHEARN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2026
GREEN, GREGORYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/13/2023

CMS files one row per role, so the 12 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.7M
Net patient revenuemost recent cost report
-3.1%
Operating marginrevenue minus expenses
$551K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 86%Medicare 8%Other / private 6%

About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $551K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$308per resident / day
operating cost
$9,372per month
≈ monthly operating cost
$299per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146003. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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