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The Haven of Ridgeview

413 Ridge Lane, Oblong, IL 62449 · For profit - Limited Liability company · 55 certified beds · (618) 592-4228 Medicare & Medicaid certified

Call the home — (618) 592-4228 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2025Behavioral-health or dementia-care citation — no harm found (F0758)4 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$84,882 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $84,882 in federal fines (most recent 2026-02-02)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
807 W Craft St · (618) 546-5052 · Call to confirm hours
Pharmacy
Grocery
1404 E Main St · (618) 544-9486 · Call to confirm hours
Park
Stormy's Paw Park · Typically dawn to dusk
Place of worship
201 S Garfield St · (618) 592-3571

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased25.0%13.4%15.4%worse
Long-stay residents who lose too much weight9.8%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder1.6%0.9%0.9%worse
Long-stay residents with a urinary tract infection5.4%1.5%2.0%worse
Long-stay residents with depressive symptoms46.4%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.0%3.1%3.3%worse
Long-stay residents whose ability to walk worsened17.3%14.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication27.8%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine97.9%91.8%95.3%typical
Long-stay residents with pressure ulcers5.5%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control28.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.8%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.5%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine48.0%63.1%79.4%worse
Short-stay residents rehospitalized after admission27.5%26.1%22.6%worse
Short-stay residents with an outpatient ER visit14.6%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.852.021.67worse
Long-stay outpatient ER visits per 1,000 resident days5.592.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.6%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
60.5%U.S. median 56.6%
Met the expected recovery
0.31U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 60.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.6%CMS range 29.6–56.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 8.0–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge60.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened9.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.2–13.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.541.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.65
LPN hours/ resident / day
2.22
Aide hours/ resident / day
3.48
Total nurse hours/ resident / day
0.29
RN hoursweekends
57.4%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 55 beds and averages 41.7 residents a day — about 76% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.476 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.22 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.70 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.74 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-08-14)
12
at the previous standard inspection (2024-10-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 15 most serious are shown; the remaining 24 are one tap away and print in full.

  • Actual harm · Gcited before2026-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to safely transfer 1 of 3 (R1) residents reviewed for accidents in a sample of 7. This failure resulted in R1 falling out of a whole-body lift machine onto the floor and sustaining a right hip fracture, a fracture of the distal right femur and a fracture of the right tibia.This past noncompliance occurred on 1/24/2026.Findings included:R1's admission Record documents R1 was admitted to this facility on 5/20/2025 with diagnoses of dependence on dialysis, end stage renal disease, morbid obesity and chronic obstructive pulmonary disease among others.R1's MDS (minimum data set) dated 11/15/25, documents R1 needs two staff assistance for all transferring activities and the staff utilize a full body lifting machine for lifting R1. R1's MDS documents R1 has a BIMS (Brief Interview for Mental Status) of a 15 indicating R1 has no cognitive impairment.R1's care plan documents a focus area of: R1 has impaired physical mobility related to decreased strength, limited weight bearing tolerance and dependence on mechanical lift for transfers.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · G2025-01-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement interventions to prevent the development of pressure ulcers for 1 of 3 residents (R1) reviewed for pressure ulcers in the sample of 7. This failure resulted in R1 developing facility acquired moisture associated skin damage to the buttocks, a stage 2 pressure ulcer to the Left Ischium, a stage 3 pressure ulcer to the Right Ischium, and a stage 3 pressure ulcer to the Sacrum. Findings include: R1's admission Record documented an initial admission Date of 12/8/22 and a readmission date of 10/5/24. Diagnoses listed include Hemiplegia and Hemiparesis following Cerebral Infarction Affecting the Right Dominant Side, Type 2 Diabetes, Chronic Kidney Disease Stage 4 (Severe), Morbid Obesity, Epilepsy, and Aphasia. R1's 12/11/24 Braden Scale for Predicting Pressure Ulcer Risk documented a score of 11, indicating R1 is at high risk for the development of pressure ulcers. R1's Minimum Data Set, dated [DATE] documented that R1 is severely cognitively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-10-10 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and manage pain for 1 (R198) of 2 residents reviewed for pain management in the sample of 34. This failure resulted in R198 experiencing severe pain and anxiety, resulting in a transfer to the ER (Emergency Room). Findings include: 1. R198's admission Record documented an admission Date of 9/21/24 and listed diagnoses including Chronic Obstructive Pulmonary Disease and Anxiety Disorder. R198's Minimum Data Set, dated [DATE] documented that R198 has no deficit in cognition A Hospice Center Discharge Instructions Sheet dated 9/21/24 documented, Medications: Ativan 2mg. (milligrams) per ml. (milliliter), give 0.5ml by mouth every hour prn (as needed) for anxiety. Morphine Sulfate 20mg./ml. give 0.5ml by mouth every hour prn for pain/SOB (Shortness of Breath). R198's September 2024 Physician's Orders documented an order, Pain assessment every shift using 1-10 scale with a start date of 9/21/24. There were no medications documented to be started on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician in a timely manner for 1 (R2) of 3 residents reviewed for physician notification. This failure resulted in the hospitalization of R2 for 2 days with a diagnosis of cellulitis of the right abdominal pannus and left lower extremity cellulitis, and insertion of a Peripherally Inserted Central Catheter (PICC) line for intravenous (IV) antibiotic therapy. The findings include: R2 ' s face sheet documents that R2 was admitted to the facility on [DATE] with a primary diagnosis of Morbid (Severe) Obesity due to excess calories. R2 ' s Minimum Data Set (MDS) dated [DATE] documents in Section C, a Brief Interview for Mental Status (BIMS) score of 15, indicating that R2 is cognitively intact. Section GG of the same MDS, Functional Abilities and Goals, documents that R2 is independent with eating, setup/clean-up assistance with oral hygiene, dependent with toileting hygiene, showering, lower body dressing, bed mobility, transfers, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, the facility failed to follow fall interventions for 1 (R1) of 3 residents reviewed for falls. This failure resulted in R1 experiencing a fall and receiving a broken rib. Findings: 1. R1's face sheet documents that R1 admitted to the facility on [DATE] with a diagnosis of Other Idiopathic Peripheral Autonomic Neuropathy. R1's Minimum Data Set (MDS) dated [DATE] documents in Section C, a Brief Interview for Mental Status (BIMS) score is 13, indicating that R1 is cognitively intact. Section GG, Functional Abilities and Goals, documents that R1 is independent with eating, dependent with oral hygiene, partial/moderate assistance with toileting hygiene, showering, upper/lower body dressing, bed mobility, sit to stand, chair/bed/chair transfer, toilet transfer, supervision/touching assistance with walking 50 feet with two turns. Section GG, dated 12/22/2023 documents that R1 requires set-up/clean-up assistance with eating, dependent with oral hygiene, substantial/maximal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a working call light for one resident of three residents (R1) reviewed for call lights in the sample of 15.Findings include:R1's Face Sheet documented an admission Date of 4/8/25 and listed Diagnoses including Hemiplegia and Hemiparesis of the left side following a CVA (Cerebral Vascular Accident), Diabetes Type 2, and Hypertension. R1's Minimum Data Set, dated [DATE] documented that R1 had minimal deficits in cognition and was dependent on staff for transfers and toileting. R1's Care Plan dated 11/13/25 documented a problem area, Self-care deficit as evidenced by needs assistance with ADLs (Activities of Daily Living), toileting related to weakness, CVA, right foot amputation, with a corresponding intervention, Encourage the resident to use bell to call for assistance.On 12/4/25 at 11:05am, R1 was observed in his room after having been transferred via mechanical lift from the wheelchair to the bed. V2, Director of Nurses, was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an environment free of accident hazards for 1 (R1) of 3 residents reviewed for accidents in the sample of 6.Findings include:R1's admission Record documented an admission date of 5/30/2025 and diagnoses including lymphedema, not elsewhere classified, cellulitis, unspecified type 2 diabetes mellitus without complications and cerebral palsy, unspecified. R1's Minimum Data Set (MDS) dated [DATE], documented under section C-Brief Interview for Mental Status (BIMS) of 14, which means R1's is cognitively intact. This same document under section GG- Mobility that R1 is dependent, which means helper does more than half the effort. Helper lifts or holds trunk or limbs and provides more than half the effort for a chair/bed-to chair transfer. R1's care plan documented a focus area of lymphatic ulcer of the left 2nd toe related to lymphedema and needs assistance with activity of daily living (ADLs) related to weakness, Cerebral Palsy, mechanical lift…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to allow residents to smoke at the times they chose for 1 (R26) of 5 residents reviewed for smoking in a sample of 32.The Findings include:R26's admission Record documented an admission date of 11/22/24 with diagnoses including peripheral vascular disease, unspecified, chronic kidney disease, vitamin D deficiency, personal history of transient ischemic attack and cerebral infarction, and anxiety disorder, unspecified.R26's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 15, indicating R26 was cognitively intact.R26's Safe Smoking Screening dated 5/3/2025, documented under cognition, has the following questions marked no: Does the resident exhibit signs of confusion? The following questions were marked yes on this same form: Does the resident have the ability to make himself/herself understood? Can the resident verbalize or demonstrate an understanding of the living center's smoking policy?…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Interview and Record Review, the facility failed to provide Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNFABN-CMS10055) for 1 of 3 residents (R5) reviewed for Beneficiary Protection Notification in the sample of 32.The Findings Included:R5's admission Record documented an admission date of 6/18/2025 with diagnoses including: osteomyelitis of vertebra, sacral and sacrococcygeal region, type 2 diabetes mellitus without complications, chronic kidney disease, and essential hypertension.R5's Skilled Nursing Facility Beneficiary Protection Notification Review form documents a discharge from Medicare Part A services prior to exhaustion of his benefit day allotment and a last covered day of Part A Services of 5/6/25. This form documents that a written notice of the resident's potential liability for a non-covered stay (SNFABN - CMS10055) form was not provided to R5 to explain his right to appeal the decision of discharge from Medicare Part A services prior to exhaustion of her benefit days.08/12/2025 12:19 PM, V13 (Regional Social Services) stated R5 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility to ensure residents were free from abuse for 2 of 2 (R3 and R47) resident reviewed for abuse in the sample of 32. The findings include:The Verification of Incident Investigation/Administrative Summary dated 06/06/2025 documents an incident type of Alleged Resident to Resident with an incident date of 6/1/25. Under the summary of investigation findings it documents A comprehensive investigation was initiated and showed that staff reported that one resident (R47) with a BIMS (Brief Interview for Mental Status) of 08 had kicked resident (R3) BIMS of 05 in the knee. Upon interview neither resident could recall the incident or that even anything had ever happened. Neither resident showed any adverse effects of the incident. Other alert and oriented residents were interviewed and had no concerns regarding abuse or harm coming from staff or other residents. Medical record review reveals resident (R47) is currently being treated for a UIT [sic] (Urinary Tract Infection)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide activities that meet the interest of the residents and ensure quarterly activities assessments were completed for 1 of 1 (R9) resident reviewed for activities in the sample of 32.Findings Include:R9's Transfer/Discharge Report with a print date of 8/14/25 documents R9 was admitted to the facility on [DATE] with diagnoses that include unspecified dementia.R9's Minimum Data Set, dated [DATE] documents a Brief Interview for Mental Status score of 10, indicating R9 has a moderate cognitive deficit.R9's current Care Plan documents a Focus area of, Activity Interests/Preferences: visiting with family, being outside when the weather is nice Date Initiated: 01/01/2025. This Focus area includes interventions of, Encourage and support the development of a new skill, interest, or hobby Give directions prn (as needed) .Provide any needed supplies and assistance for activities R9's Activity Initial assessment dated [DATE] documents under Past Activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide restorative nursing services including assessments and care planning for 1 of 2 residents (R43) reviewed for restorative nursing services in the sample of 32.Findings include:R43's Transfer Sheet documented an admission Date of 7/18/17 and listed Diagnoses including Parkinson's Disease, Diabetes Type 2, and Atherosclerosis of Native Arteries of Extremities, Bilateral Legs. R43's Minimum Data Set, dated [DATE] documented that R43 has minimal deficits in cognition, and requires supervision or touching assistance for ambulation.R43's Physical Therapy Discharge summary dated [DATE] documented, Patient progress: Progress and response to treatment: Patient made substantial functional gains in response to skilled interventions. Patient responded positively to passive techniques to stimulate functional performance and enhance safety to prevent further decline, and patient's functional abilities have progressed as a result of skilled interventions. Long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure that residents had alternative meal options similar or equivalent nutritive value of the main meal selection for 3 of 3 residents (R25, R42, and R46) reviewed for nutrition in a sample of 32. The Findings Include:On 8/10/2025 at 12:29 PM, V7 (Cook) was observed serving residents their lunch meal that included herb roasted pork loin, herb stuffing, green beans and peach crisp from the steam table in the dining room. V7 was observed not serving the vegetable green beans or cream corn on R42, R46 and R25's trays.On 08/10/2025 12:40 PM, R42 was observed sitting in the dining room eating a regular mechanical soft diet that included ground herb roasted pork loin with gravy and soft herb stuffing with gravy and peach crisp. There were no vegetables observed on R42's lunch tray.On 8/10/2025 at 12:42 PM, R46 was observed being served a CCHO (Controlled Carbohydrate Diet) mechanical soft diet that included ground herb roasted pork loin with gravy and soft herb stuffing with gravy and peach crisp. There were no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were equipped with a working call light for 1 of 1 residents (R27) reviewed for call lights in the sample of 32.Findings Include:R27's Transfer/Discharge Report with a print date of 8/12/25 documents R27 was admitted to the facility on [DATE] with diagnoses that include osteoporosis, chronic obstructive pulmonary disease, atrial fibrillation, contracture of left lower leg, major depressive disorder, and malignant neoplasm.R27's Minimum Data Set, dated [DATE] documents a Brief Interview for Mental Status score of 15, indicating R27 is cognitively intact.R27's current Care Plan documents a Focus area of (R27) has Self-Care Deficit as Evidenced by: Needs (extensive) assistance with ADL's (Activities of Daily Living) Related to impaired mobility, weakness. Date Initiated: 01/12/2023. This Focus area includes the intervention, Encourage the resident to use bell to call for assistance. Date Initiated: 01/12/2023.On 08/10/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-07 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient direct care staff for meeting resident needs in a timely fashion. This has the ability to effect all 50 residents living at the facility. Findings include: 1. R1's admission Record documented an initial admission Date of 12/8/22 and a readmission date of 10/5/24, and listed diagnoses including Hemiplegia and Hemiparesis following Cerebral Infarction Affecting the Right Dominant Side, Type 2 Diabetes, Chronic Kidney Disease Stage 4 (Severe), Morbid Obesity, Epilepsy, and Aphasia. R1's 12/11/24 Braden Scale for Predicting Pressure Ulcer Risk documented a score of 11, indicating R1 is at high risk for the development of pressure ulcers. R1's Minimum Data Set, dated [DATE] documented that R1 is severly cognitively impaired to the extent that a Brief Mental Status Score could not be performed, required substantial/maximal staff assistance for bed mobility, totally dependent on staff for transfers, and is always incontinent of bladder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Dcited before2025-01-07 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify a residents POA (Power of Attorney) of a change in condition for 1 of 3 residents (R1) reviewed for POA notification in the sample of 7. Findings include: R1's admission Record documented an initial admission Date of 12/8/22 and a readmission date of 10/5/24, and listed diagnoses including Hemiplegia and Hemiparesis following Cerebral Infarction Affecting the Right Dominant Side, Type 2 Diabetes, Chronic Kidney Disease Stage 4 (Severe), Morbid Obesity, Epilepsy, and Aphasia. The same admission Record identified V4 (family member) as R1's POA. R1's Wound Assessment and Plan Notes, authored by V6, Wound Care Nurse Practitioner, documented the following: 12/1/24: Wound location: Bilateral Buttocks, MASD (Moisture Associated Skin Damage) Wound onset date, 11/28/24. Irritant Contact Dermatitis due to dual incontinence. Coccyx, pressure injury, stage 3. Wound onset date 11/28/24. 12/10/24:Wound location: Sacrum, pressure injury, stage 3. Declined. Wound onset date 11/28/24. Location changed (from Coccyx) to more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide incontinence care and timely toileting assistance for dependent residents for 2 of 7 residents (R1, R7) reviewed for ADL (Activities of Daily Living) care in the sample of seven. Findings include: 1. R1's admission Record documented an initial admission Date of 12/8/22 and a readmission date of 10/5/24. Documented diagnoses include: Hemiplegia and Hemiparesis following Cerebral Infarction Affecting the Right Dominant Side, Type 2 Diabetes, Chronic Kidney Disease Stage 4 (Severe), Morbid Obesity, Epilepsy, and Aphasia. R1's 12/11/24 Braden Scale for Predicting Pressure Ulcer Risk documented a score of 11, indicating R1 is at high risk for the development of pressure ulcers. R1's Minimum Data Set, dated [DATE] documented that R1 is severely cognitively impaired to the extent that a Brief Mental Status Score could not be performed, required substantial/maximal staff assistance for bed mobility, totally dependent on staff for transfers, and is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the physician prior to a residents discharge for 1 of 3 residents (R1) reviewed for discharge planning in a sample of 5. Findings Include: Review of R1's admission Record documented R1's initial admission date to the facility as 08/02/2024 . The same document lists diagnoses for R1 as the following: other acute osteomyelitis, left foot and ankle, essential hypertension, alcohol use, and patient's other noncompliance with medication regimen. R1's Minimum Data Set (MDS) with an Assessment Reference Date of 08/09/2024 documented a Brief Interview for Mental Status Score of 15, indicating R1 is cognitively intact. A Progress Note dated 09/14/2024 with a time of 12:24 P.M. authored by V5 (Registered Nurse) documented R1 left the facility at 12:20 P.M., belongings, meds and narcotics sent with R1. R1 was educated on care of his wound and given his follow up appointment schedule, R1 voiced understanding. R1 left the facility via private car with friend.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-10 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient direct care staff to meet resident's needs. This has the potential to effect all 49 residents living at the facility. Findings include: R1's admission Record documented an admission Date of 10/27/21 and listed Diagnoses including Congestive Heart Failure and Diabetes Type 2. R1's Minimum Data Set (MDS) dated [DATE] documented that R1 has no deficits in cognition and requires partial/moderate assistance for toileting and transfers. On 10/02/2024 at 11:11 a.m., R1, who was alert and oriented, stated the staff are slow to answer the call lights. R1 stated she will wait 30 minutes to an hour for staff to answer the call light. R1 stated that there are times she will be in the bathroom waiting for 30 minutes for the staff to answer her call light. R198's admission Record documented an admission Date of 9/21/24 and listed Diagnoses including Chronic Obstructive Pulmonary Disease (COPD)and Anxiety Disorder. R198's Minimum Data Set, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-10 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure medications were properly stored at appropriate temperatures. This failure has the potential to affect all 49 residents residing in the facility. Findings Include: On 10/04/24 01:23 P.M., the medication room was observed with V2 (Director of Nursing) present. V2 stated that the most recent temperature logs for the vaccine / medication fridge were in the binder on top of the fridge. V2 stated she is not sure why Septembers was not completed and had blanks where the temperature should have been recorded. V2 also stated she was unaware that there have not been any temperatures checked for the month of October 2024. V2 stated the facility has a medication storage policy but it is not specific to the checking of the refrigerator temperatures. On 10/09/2024 at 10:08 A.M. V2 stated that the midnight nurse is responsible for checking the temperature log and making sure it is documented on their shift. V2 stated that it had been completed since 10/04/2024. The Vaccine Fridge Temps log dated September 2024 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to provide diets as ordered for residents with a nutritional risk for malnutrition for 4 of 4 (R13, R31, R33 and R38) residents reviewed for nutrition in a sample of 34. The Findings Include: 1. R13's admission Record documents and admission date of 9/5/24 and documents the following diagnoses: pressure ulcer of sacral region, Diabetes Mellitus Type 2, and Chronic Kidney Disease. R13's active Clinical Physician Orders with a print date of 10/9/24 documents a diet order of Consistent Carbohydrate Diet, Regular texture, thin liquids and double protein with all meals. On 10/3/24 at 12:30 PM, during lunch meal observation, R13 received one slice of meatloaf. On 10/4/24, at 12:35 PM, R13 received one slice of pizza. On 10/4/24 at 12:40 PM, V5 (Dietary Manager) confirmed that he only received one slice of pizza and would get him another slice as his diet order includes double protein at meals. 2. R31's Order Summary Report with a print date of 10/8/24 documents an admission date of 2/1/24 and includes the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure proper cooking time was reached when cooking meals for 4 of 4 (R18, R20, R23 and R27) residents reviewed for food preparation in a sample of 34. The Findings Include: R18's Order Summary Report for 10/2024 documents a diet order of: regular texture diet and thin/regular consistency. R20's Order Summary Report for 10/2024 documents a diet order of: No Added Salt diet, regular texture and thin liquid consistency. R23's Order Summary Report for 10/2024 documents a diet order of: No Added Salt, regular texture and thin liquid consistency. R27's Order Summary Report for 10/2024 documents a diet order of: Regular diet texture, thin liquid consistency. During the lunch meal observation on 10/2/24 at 11:45 AM, the meatloaf was being prepared to place on the serving table. V17 (Cook) was taking the temperature of the food items to be served to the residents. The meatloaf was showing a high temperature of 128 degrees Fahrenheit. V17 placed it back in the oven stating that she needs to achieve desired serving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to promote resident dignity by providing timely incontinence care for 3 (R1, R198, R21) of 6 residents reviewed for resident rights in the sample of 34. Findings include: 1. R1's admission Record documented an admission date of 10/27/21 and listed diagnoses including Congestive Heart Failure and Diabetes Type 2. R1's Minimum Data Set (MDS) dated [DATE] documented that R1 has no deficits in cognition and requires partial/moderate assistance for toileting and transfers. On 10/02/2024 at 11:11 a.m., R1, who was alert and oriented, stated the staff are slow to answer the call lights. R1 stated she will wait 30 minutes to an hour for staff to answer the call light. R1 stated that there are times she will be in the bathroom waiting for 30 minutes for the staff to answer her call light. 2. R198's admission Record documented an admission date of 9/21/24 and listed diagnoses including Chronic Obstructive Pulmonary Disease (COPD)and Anxiety Disorder. R198's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the resident or resident representative in writing of hospital transfers for 1 (R19) of 4 resident reviewed for hospitalizations in the sample of 34. Findings Include: R19's admission Record documented an initial admission date to the facility of 01/12/2023. R19's Nursing Note documented on 08/02/2024 at 10:45 A.M., R19 was transported and admitted for observation for D-Dimer elevation, and redness to bilateral lower extremities. R19's Nursing Note dated 08/03/2024 at 1:20 P.M., documented R19 was transported to facility per daughter in a private vehicle. On 10/04/2024 at 10:30 A.M. V3 (Business Office Manager) stated she is the person responsible for sending out the notice of transfer to the resident and / or the resident representative. V3 initially stated that the resident was not out of the building for 24 hours. After reviewing the medical record, V3 stated she was not aware that the resident was out of the building for 24 hours. V3 stated that she missed sending out the notice of transfer on R19. V3 stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the resident or resident representative in writing of the bed hold policy during resident transfers for 1 (R19) of 4 residents reviewed for hospitalization in the sample of 34. Findings Include: R19's admission Record documented an initial admission date to the facility of 01/12/2023. R19's Nursing Note documented on 08/02/2024 with a time of 10:45 A.M., R19 was transported and admitted for observation for D-Dimer elevation, and redness to bilateral lower extremities. R19's Nursing Note dated 08/03/2024 with a time od 1:20 P.M., documented R19 was transported to facility per daughter in a private vehicle. On 10/04/2024 at 10:30 A.M. V3 (Business Office Manager) stated she is the person responsible for sending out the bed hold and the notice of transfer to the resident and / or the resident representative. V3 initially stated that the resident was not out of the building for 24 hours. After reviewing the medical record, V3 stated she was not aware that the resident was out of the building for 24 hours. V3 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to acquire medications timely from the pharmacy for administration for 1 (R2) of 3 residents reviewed for pharmacy services in the sample of 34. Findings include: R2's admission Record documented an admission Date of 12/8/22 and listed diagnoses including Hemiplegia and Hemiparesis affecting the right side, and Aphasia following a CVA (Cerebral Vascular Accident). R2's Minimum Data Set, dated [DATE] documented that R2's cognition is severely impaired. R2's 10/4/24 Emergency Department (ED) Notes under Discharge Orders documented,(Start) Ertanepem 1g (gram) in sodium chloride 0.9 percent (give) 1g every 24 hours start 10/5/24 for UTI (Urinary Tract Infection). R2's Progress Notes documented the following: 10/5/24, 2:33pm: Resident arrived back to facility via EMS (Emergency Medical Transport). Resident transferred into bed via 4 assist, resident received IV (Intravenous) ABT (Antibiotic) before leaving hospital. 10/06/24, 12:00pm: Notified MD (Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were free from unnecessary medications for 1 of 5 resident (R20) reviewed for unnecessary medications in the sample of 34. The Findings Include: R20's admission Record documents an initial admission to the facility on [DATE]. The diagnoses listed on the admission Record include the following: unspecified dementia as of 06/06/2023, anxiety disorder as of 09/20/2022, bipolar disorder as of 08/26/2022, major depressive disorder as of 10/17/2019, and insomnia as of 10/25/2023. R20's Order Summary Report with Active Orders As Of 10/09/2024 documented the following medications: Clonazepam 0.5 milligram (mg) give 0.5 tablet by mouth two times a day for anxiety, Doxepin 50 mg give 1 capsule by mouth at bedtime for depression, Olanzapine 2.5 mg tablet by mouth in the evening for Depression, and Venlafaxine 150 mg give 1 tablet by mouth one time a day for depression. R20's care plan has a focus area for (R20) is on anxiolytic therapy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide routine dental services for 1 of 1 (R31) residents reviewed for dental services in a sample of 34. The Findings Include: R31's admission Record documents an admit date of 8/2/23. This same document includes the following diagnoses: Diabetes Mellitus, Hypertension, Polycystic Kidney Disease, and Gout. R31's July 29, 2024 quarterly Minimum Data Set (MDS) Section C, Cognitive Patterns, documents a BIMS Brief Interview of Mental Status (BIMS) score of 12, indicating R31 is cognitively intact. Section L, Oral/Dental Status, of this same MDS does not have an item checked for 1. Broken, loosely fitting full or partial dentures or 2. Mouth or facial pain, discomfort, or difficulty with chewing. R31's Care Plan does not include any dental concerns listed. On 10/2/24 at 10:00 AM, R31 stated that he has not had dentures since he came to this facility and has repeatedly wanted to get into a dentist to get them. R31 stated that it is hard for him to eat and feels like he is losing weight due to this concern. R31 stated that he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to clean the glucometer in between resident use for 3 (R7, R28, and R199) of 5 residents reviewed for glucose testing in the sample of 34. Findings Include: On 10/02/2024 at 11:26 A.M. V4 (Registered Nurse) obtained R7's blood glucose sample. V4 then placed the glucometer on the med cart on top of a towelette. V4 then draped the top part of the towelette over the glucometer. On 10/02/2024 at 11:34 A.M. V4 took the glucometer off the top of the med cart and obtained R28's blood glucose test. After getting the result and removing the test strip, V4 then placed the glucometer back on top of the med cart on the same towelette. V4 then draped part of the towelette over the glucometer. On 10/02/2024 at 11:39 A.M. V4 took the glucometer off the top of the med cart and obtained R199's blood glucose test. After getting the result and removing the test strip V4 then placed the glucometer on the med cart on top of the same towelette. V4 then draped part of the towelette over the glucometer. Medication pass continued until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-11 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a sufficient amount of staff to ensure residents care needs were being met. This failure has the potential to effect all 43 residents living at this facility. Findings include: On 7/5/2024 at 8:30pm, V1 (Administrator) said the facility has 43 residents. V1 said of the 43 residents 19 residents require a minimum of two staff to transfer. V1 said she knows the facility is short of care staff, but they try really hard to get more care staff in the facility to work. V1 said all their efforts have been unsuccessful. V1 said the care staff usually work 12 hours shifts, 6:00am-6:00pm is dayshift and 6:00pm-6:00am is nightshift. V1 said they did not have trouble with enough staff on the dayshift, but the trouble is with the nightshift. V1 said the nightshift should have five or six care staff, but she is lucky to have three and at times she only has two. On 7/5/2024 at 7:45pm, V4 (Licensed Practical Nurse) said she works 12 hours nightshift Thursday through Sunday, every weekend. V4 said she usually only has two CNAs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to answer call lights for residents needing assistance in a timely manner for 4 residents of 10 residents (R2, R5, R6, R8, R9) reviewed for call lights in a sample of 10. Findings include: 1. R5's Current Care Plan documents R5 has Self-Care Deficit as evidenced by: Needs assistance with ADL's (Activities of Daily Living), transfers, toileting r/t (related to) paralysis d/t (due to) gun shot. Date initiated 6/21/23. Interventions/Tasks include: Encourage the resident to use bell to call for assistance. On 7/5/2024 at 8:00pm, R5 who was alert to person, place and time said he requires the assistance of one staff to transfer and assist him with activities of daily living. R5 said the facility is very short of staff and often he has to wait 20 or 30 minutes for his call light to be answered. 2. R2's current Care Plan documents R2 has Self-Care Deficit as evidenced by: Needs assistance with ADL's, bed mobility, extensive transfer. Date initiated 8/17/23. Interventions/Tasks include: Encourage the resident to use bell to call for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure medications were administered per current standards of practice for 1 (R1) of 3 residents reviewed for medication administration in the sample of 3. Findings Include: On 4/12/24 at 8:50 AM, V2 (Director of Nursing) stated she cannot recall the specific date, but does believe it was in the early afternoon, she was notified by V4 (Certified Nurse Assistant, CNA) that she had found a cup of medications in R1's room. V2 stated she spoke with V3 (Registered Nurse, RN) who was R1's nurse that day and educated her that medications could not be left at the resident's bedside, unless that resident had been assessed for self-administration of medication. V2 stated there were no ill outcomes or incidents as a result of the medications being left that required the State Agency notification. V2 stated that R1 has not been screened for self-administration of medicine, but is cognitively intact. On 4/12/24 at 9:28 AM, V3 (Registered Nurse) stated there was an occurrence a few weeks ago in which R1 did not take his medications at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Minimum Data Set (MDS) entries accurately reflected a resident's status for 3 (R26, R40, R2) of 12 reviewed for MDS accuracy in the sample of 25. Findings Include: 1. At periods throughout this survey, R26 was observed smoking in designated smoking area of the facility with no concerns observed. Review of R26's most recent MDS dated [DATE] documents in section J1300 No to the question of current tobacco use. On 11/2/23 at 2:15 PM, V1 (Administrator) stated she acknowledges the error in MDS coding in which R26 is marked as not being a current tobacco user in the 9/21/23 MDS. V1 stated the error will be corrected. 2. Review of R40's Diagnosis List documents a diagnosis of bipolar disorder dated 8/19/23. Section A1500 of R40's MDS dated [DATE], Is the resident currently considered by the state level II PASRR (Preadmission Screening and Resident Review) process to have serious mental illness and/or intellectual disability or a related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to refer a resident for a Level I Preadmission Screening and Resident Review (PASARR) for 2 (R21 and R27) of 2 residents reviewed for PASARR's in the sample of 25. Findings Include: 1. R21's admission record, as provided by the facility, dated 11/7/23 documents an admission date of 10/17/19. R21's diagnoses included on this document include a major depressive disorder as of 10/17/19, unspecified dementia with behaviors on 6/6/23, anxiety on 9/30/22, and bipolar disorder on 8/26/22. R21's PASARR Level I and Level II two provided by V1 (Administrator) have a completion date of May 1, 2023. 2. R27's admission record, as provided by the facility, dated 11/7/23 documents an admission date of 7/20/21. R27's diagnoses included on this document include bipolar disorder on 8/26/22, schizoaffective disorder on 7/20/21, and major depressive disorder on 8/18/21. R27's PASARR Level I and Level II provided by V1 have a completion date of November 2, 2023. On 11/7/23 at 09:28 AM, V1 stated that residents admitted to the facility should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to develop a plan of care regarding smoking for 1 (R26) of 1 resident reviewed for smoking in the sample of 25. Findings Include: At periods throughout this survey, R26 was observed smoking in designated smoking area of the facility with no concerns observed. R26's current plan of care documented a focus area of long standing smoking history with a date initiated as 11/2/23. Review of the facility policy number C11.82, with a subject of Care Plan and revision date of 1/11/23 documented, Our facility's Care Planning/Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident. On 11/2/23 at 2:15 PM, V1 (Administrator) stated she acknowledges that R26 did not have a current plan of care in place for smoking. Although R26 has always smoked when residing in the facility. V1 stated that once the care plan error was brought to their attention, a plan was then implemented.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide urinary catheter care per current standards of practice for 1 (R24) of 1 resident reviewed for urinary catheters in the sample of 25. Findings Include: Review of R24's current plan of care documents a focus area of (Name) R24 has High Risk for Urinary Tract Infection due to Indwelling catheter use, r/t (related to) wound healing. This focus area has a date initiated as 10/20/23. Review of R24's Physician Orders documents an order date and start date of 10/27/23 for Bactrim DS (Double Strength) Oral Tablet 800-160 MG (milligrams) (Sulfamethoxazole-Trimethoprim). Give 1 tablet by mouth two times a day for UTI (Urinary Tract Infection) until 11/07/2023. On 11/2/23 at 1:15 PM, urinary catheter care was observed being performed by V4 (Certified Nurse Assistant, CNA) with V2 (Director of Nursing) present. During the care provided, V4 was at no time observed cleansing the tubing of the catheter. V4 was also observed placing the moistened, used/soiled washcloths back on the bedside table in the area where the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin to the Administrator, the State Agency, the Office of Ombudsman, and local law enforcement for 1 of 7 residents (R1) reviewed for injuries of unknown origin in the sample of 13. Findings include: On [DATE] at 8:35am, during entrance conference, V2, Director of Nurses, stated there had been no injuries of unknown origin at the facility in the past 90 days, and V1, Administrator stated there had been no abuse investigations in the past 90 days. On [DATE] at 8:45am, V3, Certified Nursing Assistant/CNA, stated R1 was a resident at the facility for a few weeks' time from mid-[DATE] to earlier in [DATE]. V3 stated she had heard from other staff that R1 was sent to the hospital in early October and died there, and V3 stated she had not heard what was the cause of R1's death. V3 stated during R1's stay, date unknown, she noted during showering R1 that he had a huge bruise covering both buttocks. V3 stated R1's cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate an investigation into an injury of unknown origin for 1 of 7 residents (R1) reviewed for injuries of unknown origin in the sample of 13. Findings include: On [DATE] at 8:35am, V2, Director of Nurses, stated there have been no injuries of unknown origin at the facility in the past 90 days. On [DATE] at 8:45am, V3, Certified Nursing Assistant (CNA), stated R1 was a resident at the facility for a few weeks' time from mid-[DATE] to earlier in [DATE]. V3 stated she had heard from other staff that R1 was sent to the hospital in early October and died there, and V3 stated she had not heard what was the cause of R1's death. V3 stated during R1's stay, date unknown, she noted during showering R1 that he had a huge bruise covering both buttocks. V3 stated R1's cognition varied from day to day, and when she asked R1 how he received the bruises he stated he did not know. V3 stated she reported this right after the shower to V2, and V2 stated she was aware…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure residents are free of greater than five percent medication errors for 3 (R2, R10, R13) of 13 residents reviewed for medication administration in the sample of 13. Findings include: On 10/11/23 at 8:20am, V1, Administrator, stated lunch service usually begins around noon. 1. On 10/11/23 at 12:25pm, V4, Registered Nurse, removed R10, who was alert and oriented, from the dining room where R10 was eating lunch, to a nearby office. R10 at that point had consumed about 25 percent of the meal. V4 checked R10's blood glucose level, which was 175, and then administered Humalog Insulin 9 units SQ (subcutaneously). R10 stated her insulin is supposed to be administered before she starts eating. R10's Face Sheet documented an admission date of 10/4/22, and listed diagnoses including Atrial Fibrillation, Congestive Heart Failure, and Diabetes Mellitus Type 2. R10's Physicians Orders documented an order for Humalog Solution 100 unit/ml(milliliter) Inject 8 unit SQ before meals for diabetes, Order Date 3/18/22, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$84,882 in federal fines across 3 penalties.

  • $16,720 — penalty dated 2026-02-02
  • $31,857 — penalty dated 2025-01-07
  • $36,305 — penalty dated 2024-10-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CREST HEALTHCARE CONSULTING — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 3 of 52.9+0.1 vs chain
Staffing 1 of 51.3-0.3 vs chain
Quality measures 1 of 53.0-2.0 vs chain
The other 10 homes this chain runs (chain average 2.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CLARK, ERICIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 12/01/2021
CREST III TBD HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2021
CREST ILLINOIS HOLDCO III LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLNO PERCENTAGE PROVIDEDsince 12/01/2021
LICHTMAN, SHALOMIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
FRIEDMAN, YISRAELIndividualCORPORATE OFFICERsince 12/01/2021
SINGER, MEIRIndividualCORPORATE OFFICERsince 12/01/2021

CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.1M
Net patient revenuemost recent cost report
+4.9%
Operating marginrevenue minus expenses
$573K
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 42%Medicare 18%Other / private 40%

This home reported $573K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$294per resident / day
operating cost
$8,946per month
≈ monthly operating cost
$309per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146096. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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