Odin Health And Rehab Center
300 Green Street, Odin, IL 62870 · For profit - Corporation · 99 certified beds · (618) 775-6444 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $435,072 in federal fines (most recent 2025-11-14)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.7% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 13.0% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 1.8% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 76.4% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.6% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 16.4% | 14.3% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 28.4% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 91.4% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.2% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.1% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.0% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 61.5% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.2% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 18.0% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.27 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 5.16 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
49.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 110 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 49.4%CMS range 39.3–58.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 8.2–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.8–12.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.05 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 67.6 residents a day — about 68% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.02 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.99 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.29 hrs/resident/day on weekends vs 3.32 on weekdays — 31% thinner on weekends — a notable drop. RN hours go from 0.39 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
53 citations, most serious first. The 22 most serious are shown; the remaining 31 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-11-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the physician for a resident's change in condition for 1 of 3 residents (R1) reviewed for changes in condition in a sample of 13. This failure resulted in R1's hospitalization for sepsis and subsequent death.This failure resulted in an Immediate Jeopardy, which was identified to have begun on 10/5/25 when the facility staff failed to notify the physician that R1 had decreased urine output and oral intake, was refusing to eat, and appeared lethargic. On 10/7/25, R1 was found to have a worsened pressure ulcer and a sharp decline in R1's overall condition and was sent to the ER (Emergency Room). R1 expired on 10/8/25 with a cause of death of Sepsis. The findings include: R1's Face Sheet documented an admission Date of 3/3/22 and listed Diagnoses including Asthma, Peripheral Vascular Disease, Hypothyroidism, Bipolar Disorder, Hypertension, and Diabetes Type 2. R1's Minimum Data Set, dated [DATE] documented that R1 was severely cognitively impaired,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were free from sexual abuse for 3 of 3 (R2, R9, R11) residents reviewed for abuse in the sample of 34. This failure occurred on [DATE] when V4 (Physician/Co-Medical Director) asked to see and touch R9's genitalia (inappropriate word for female genitalia), while R9 was sitting in the lobby of the facility near the front doors. R9 stated this had been going on for a few months, she would get upset by V4's behavior, her anxiety would rise before he was scheduled to visit, and she began wondering if she had said something to initiate this behavior and began blaming herself. R9 stated she was afraid to tell anyone because it would be her word against his and no one would believe her. The Immediate Jeopardy began on [DATE] when V4 was witnessed by this surveyor making inappropriate sexual comments to R9. V1 (Administrator), V53 (Chief Clinical Officer), and V54 (Resident Services-Corporate) were notified of the Immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents assessed as being a high risk for elopement were adequately supervised and then failed to identify this same resident as an elopement risk after an elopement for 1 of 3 (R1) residents reviewed for accidents and supervision in the sample of 34. This failure resulted in R1, who had a history of confusion and was assessed as being a high risk for elopement, exiting the facility without staff knowledge, at an unknown time, walking 4.4 miles to a neighboring town along a busy highway where he was located by facility staff at 7:00 AM on 4/13/24. The Immediate Jeopardy began on 4/13/24 when R1 exited the facility without staff knowledge. R1 walked approximately 4.4 miles and was found by facility staff at 7:00 AM on 4/13/24. V1 (Administrator) was notified of the Immediate Jeopardy on 4/29/24 at 1:57 PM. The surveyors confirmed by observations, interview, and record review that the Immediate Jeopardy was removed on 4/13/24, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-15 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free of significant medication errors for 3 (R23, R10, R27) of 13 residents reviewed for medication errors in the sample of 34. This resulted in R23 experiencing a blood glucose level of 37, altered mental status and being transported by EMS (Emergency Medical Services) to the Emergency Department for evaluation and treatment. Additionally, this failure resulted in R27 experiencing anxiety and an increase in behavioral symptoms, requiring an inpatient psychiatric hospitalization. The immediate Jeopardy began on 4/9/24 when insulin was administered to R23 without first performing a blood glucose check as ordered. V53 (Chief Clinical Officer) and V66 (Regional Operations Clinical Consultant) were notified of the Immediate Jeopardy on 5/8/24 at 2:40 PM. The surveyors confirmed by observations, interview, and record review that the Immediate Jeopardy was removed on 5/8/24 but noncompliance remains at Level Two due to additional time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-04-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents with psychiatric diagnoses, who were at risk of elopement, were accurately assessed and appropriately supervised for 1 of 3 (R2) residents reviewed for accidents and supervision in the sample of 17. This failure resulted in R2, who has a diagnosis of schizoaffective disorder and a history of suicidal ideation's exiting the facility without staff knowledge on [DATE] sometime between 4:45 AM and 5:30 AM. R2 was located slightly more than two tenths of a mile from the facility at approximately 6:30 AM, sitting outside an abandoned building on top of a truck camper shell, in the rain. R2 had to cross a busy highway to get to this location. This failure resulted in an Immediate Jeopardy, which was identified to have begun on [DATE] when R2 exited the facility with out staff knowledge. R2 walked approximately two tenths of a mile and was found by staff approximately one hour later. This past noncompliance occurred from [DATE] to [DATE]. V1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-11-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to recognize and assess the symptoms of a worsened pressure wound and provide and document wound treatments as ordered for 2 of 3 residents (R1, R3) reviewed for pressure ulcers in the sample of 13. This failure resulted in R1's sacral ulcer worsening and R1 being transferred to the hospital, where the wound was found to be infected with gram positive cocci and gram-negative bacilli.The findings include:1. R1's Face Sheet documented an admission Date of 3/3/22 and listed Diagnoses including Asthma, Peripheral Vascular Disease, Hypothyroidism, Bipolar Disorder, Hypertension, and Diabetes Type 2. R1's Minimum Data Set, dated [DATE] documented that R1 was severely cognitively impaired, had an indwelling catheter, and was totally dependent on staff for eating, showering, toileting, and transfers. An October 2025 Wound Log documented that R1 had a stage 4 pressure wound to the sacrum and a stage 4 pressure area to the right heel. R1's Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide narcotic pain medication per physician orders for 2 of 3 (R1 and R3) residents reviewed for pain management in a sample of 3. This failure resulted in R1 and R3 experiencing unrelieved pain and having to be sent to the local hospital for treatment of pain. This past noncompliance occurred from [DATE] to [DATE].The findings include:1. R1's admission Record dated [DATE], documents an admission date of [DATE] with diagnoses in part of displaced comminuted fracture of shaft of humerus to right arm, multiple fractures ribs right side, unspecified fracture of unspecified lumbar vertebra, chronic migraine, and other chronic pain.R1's MDS (Minimum Data Set) dated [DATE], documents in Section C a BIMS (Brief Interview for Mental Status) score of 15 which indicates R1 is cognitively intact.R1's Care Plan with a date initiated of [DATE] has a focus area of R1 (Resident) has potential for pain from trauma/injuries received prior to admission. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide narcotic pain medications per physician's orders for 1 (R1) of 3 residents reviewed for pain management in the sample of 5. This failure resulted in R1 experiencing unrelieved pain and having to be sent to the local hospital for treatment of pain. R1's admission Record documents that R1 is a [AGE] year-old that was admitted to the facility on [DATE]. Diagnoses included are unspecified fracture of right femur, cirrhosis of liver, pain due to internal orthopedic prosthetic device, pain in right hip, weakness, chronic kidney disease, anemia, and osteoarthritis of right knee. R1's MDS (Minimum Data Set) dated 06/16/2025, documented that R1 has a BIMS (Brief Interview for Mental Status) score of 15 indicating R1 is cognitively intact. R1's Care Plan with a revision date of 09/30/2024 has a focus are of The resident has chronic pain. Interventions listed are administer analgesia as per orders, anticipate the resident's need for pain relief and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-11 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident received the correct medications in accordance with their physician's orders for 1 (R4) of 3 residents reviewed for medications in the sample of 5. This failure resulted in R4 having increased behaviors and being hospitalized for behaviors. R4's admission Record documents that R4 was admitted to the facility on [DATE]. Diagnoses listed are vascular dementia, type 2 diabetes mellitus, brief psychotic disorder, unspecified mood disorder, auditory hallucinations, schizophrenia, anxiety and unspecified psychosis.R4's MDS (Minimum Data Set) dated 03/26/2025, documents R4 has a BIMS (Brief Interview for Mental Status) score of 15, indicating R4 is cognitively intact.R4's Care Plan with a revision date of 5/7/24 documents a Focus area of This resident is on an antipsychotic. Documented interventions include: Administer medication as directed by physician. R4's Order Listing Report dated 07/10/2025 documented an order for Haloperidol Decanoate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-28 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide narcotic pain medications per physicians orders and failed to assess the effectiveness of non narcotic pain medication for 2 of 2 residents (R1, R3) reviewed for pain management in the sample of 14. This failure lead to R1 and R3 experiencing unrelieved pain up to 9 and 10 on a scale of zero to ten. Findings include: 1. R1's Face Sheet documented an admission Date of 9/20/23 and listed Diagnoses including Bipolar Disorder, Chronic Obstructive Pulmonary Disease, and Morbid Obesity with a Body Mass Index of Greater than 70. A Minimum Data Set, dated [DATE] documented that R1 has minimal deficits in cognition. R1's Care Plan dated 3/17/25 documented a problem area, The resident displays manipulative behavior related to a psychiatric disorder, with corresponding intervention,Educate resident on appropriate means of requesting help for self or others. The Care Plan also documented a problem area, The resident is on pain medication therapy, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-04-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff were trained and the facility had the necessary equipment to meet the needs of a resident with a tracheostomy for 1 of 1 resident (R3) reviewed for tracheostomy care in the sample of 17. This failure resulted in R3 becoming short of breath shortly after admission with the facility unable to locate the necessary equipment to provide oxygen to R3 via the tracheostomy, causing R3 to be anxious and scared and then being transferred to the local hospital for oxygenation. Findings Include: R3's admission Record with a print date of 3/21/24 documents R3 was admitted to the facility on [DATE] with diagnoses that include local infection due to central venous catheter, bacteremia, asthma, malignant neoplasm base of tongue, malignant neoplasm of larynx, tracheostomy, heart failure, depression, anxiety, hypertension, and atrial fibrillation. R3 is in the assessment period so her MDS (Minimum Data Set) did not document a Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to safely transport a resident in a wheelchair to prevent an accident for 1 of 3 residents (R3) reviewed for accidents in the sample of 3. This failure resulted in R3 sustaining a fall from R3's wheelchair that resulted in a laceration to the bridge of the nose, requiring treatment of glue to the nose at the local hospital emergency room. This past non-compliance occurred between 9/16/23 and 9/22/23. Findings include: R3's undated admission Record documents that R3's initial admission date to the facility was 12/01/19, with current admission date of 01/03/20. R3's diagnoses listed on this document include, but are not limited to Chronic Obstructive Pulmonary Disease, Morbid (Severe) Obesity Due to Excess Calories, Atherosclerosis of Native Coronary Artery of Transplanted Heart Without Angina Pectoris, Generalized Anxiety Disorder, Dementia in Other Diseases Classified Elsewhere, Unspecified Severity, Parkinson's Disease, Cognitive Communication Deficit,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a new prescription for a controlled substance in a timely manner for 2 of 3 residents (R1 and R3) reviewed for pharmacy services in the sample of 3. This past noncompliance occurred from [DATE] to [DATE].The findings include:1. R1's admission Record dated [DATE], documents an admission date of [DATE] with diagnoses in part of displaced comminuted fracture of shaft of humerus to right arm, multiple fractures ribs right side, unspecified fracture of unspecified lumbar vertebra, chronic migraine, and other chronic pain.R1's MDS (Minimum Data Set) dated [DATE], documents in Section C a BIMS (Brief Interview for Mental Status) score of 15 which indicates R1 is cognitively intact.R1's Care Plan with a date initiated of [DATE] has a focus area of R1 (Resident) has potential for pain from trauma/injuries received prior to admission. Interventions listed are administer medication per physician order(s) and monitor for side effects and effectiveness.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from physical abuse for 1 (R4) of 3 residents reviewed for abuse in the sample of 5. R4's admission Record documents that R4 was admitted to the facility on [DATE]. Diagnoses listed are vascular dementia, type 2 diabetes mellitus, brief psychotic disorder, unspecified mood disorder, auditory hallucinations, schizophrenia, anxiety and unspecified psychosis. R4's MDS (Minimum Data Set) dated 03/26/2025, documents R4 has a BIMS (Brief Interview for Mental Status) score of 15, indicating R4 is cognitively intact. R4's Care Plan with a revision date of 07/08/2025 has a focus are of, (R4) is at risk for decline in psychosocial well being related to: Allegation of abuse related to a resident-to-resident altercation. The interventions listed are: provide 1:1 visit, and staff educated to keep residents separated. R5's admission Record documents that R5 was admitted to the facility on [DATE]. Diagnoses listed are acute respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-11 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain a new prescription for a controlled substance in a timely manner for 1 of 3 residents (R1) reviewed for pharmacy services in the sample of 5.R1's admission Record documents that R1 is a [AGE] year-old that was admitted to the facility on [DATE]. Diagnoses included are unspecified fracture of right femur, cirrhosis of liver, pain die to internal orthopedic prosthetic device, pain in right hip, weakness, chronic kidney disease, anemia, and osteoarthritis of right knee. R1's MDS (Minimum Data Set) dated 06/16/2025, documented that R1 has a BIMS (Brief Interview for Mental Status) score of 15 indicating R1 is cognitively intact. R1's Care Plan with a revision date of 09/30/2024 has a focus are of The resident has chronic pain. Interventions listed are administer analgesia as per orders, anticipate the resident's need for pain relief and respond to any complaint of pain, monitor/record/report to nurse any signs and symptoms of non - verbal pain,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-03 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a resident's representative of a hospital admission for 1 (R1) of 3 residents reviewed for notification of changes in the sample of 8. Findings include: R1's admission Record documents an admission date of 03/06/25 and includes diagnoses of encounter for orthopedic aftercare following surgical amputation, type 2 diabetes mellitus with diabetic neuropathy, unspecified; unspecified severe protein-calorie malnutrition; osteomyelitis, unspecified; local infection of the skin and subcutaneous tissue. R1's Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 6, indicating that R1 has severe cognitive impairment. On 06/03/25 at 10:24am, V2 (Director of Nursing/DON) stated R1 had an appointment with Podiatry on 05/29/25 and they scheduled him for a debridement the next morning. V2 stated they were waiting on the preauthorization for R1's procedure. V2 stated on 05/30/25 when they took R1 to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide sanitary food service by not performing hand hygiene. This failure has the potential to affect all 64 residents residing at the facility. Findings include: 1. On 05/05/25 at 12:35 PM, V17 (Certified Nurse Aide/CNA) transferred glasses onto several residents' lunch trays by the rim area where the resident would drink from after touching the wheelchair handles of two wheelchairs and her scrub top with no hand hygiene in between. On 05/06/25 at 12:03 PM, throughout lunch service V4 (CNA) transferred glasses onto several residents' lunch trays by the rim area where the resident would drink from after touching the wheelchair handles of two wheelchairs and her scrub top with no hand hygiene in between. On 05/06/25 at 12:07 PM, throughout lunch service V5 (Housekeeping Supervisor) transferred glasses onto several residents' lunch trays by the rim area where the resident would drink from after touching the dietary cart door, the handles of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-14 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to answer call lights timely and promote resident dignity during dining for 4 (R6, R19, R22, and R25) of 4 residents reviewed for resident rights in the sample of 46. Findings Include: 1. R25's admission Record documented an admission date of 5/5/2023 with diagnoses that included hemiplegia affecting left non dominant side, peripheral vascular disease and generalized anxiety among others. R25's Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status score of 15, indicating R25 is cognitively intact. R25's MDS also documented he was dependent on staff for toileting, showering, dressing and transferring. On 5/6/2025 at 8:15AM, R25's call light was noted to already be activated. R25's call light remained activated until staff answered the call light at 9:00AM. At 9:05AM, R25 said he had activated his call light at 7:00AM and the staff did not respond until two hours later at 9:00AM. 2. R19's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide a clean and homelike environment for 2 (R49 and R54) of 4 residents reviewed for environment in a sample of 46. Findings include: On 5/6/25 at 9:20AM, a feces soiled bedpan was seen sitting in the bathtub of R54 and R49's shared bathroom. On 5/6/25 9:20AM, R54 was alert and oriented and stated he knew the staff stored his bedpan in the bathtub, but did not know they were not cleaning it before storing it. On 5/6/25 at 2:49PM, the same soiled bedpan was noted to be in R54 and R49's shared bathtub. On 5/7/25 at 8:15AM, the same soiled bedpan was noted to be sitting in R54's and R49's bathtub. On 5/7/25 at 11:30AM, the same soiled bedpan was noted to still be sitting in R54's and R49's bathtub. On 5/7/2025 at 11:30AM, R49 was alert and oriented and stated he was not aware of a soiled bed pan being left in the bathtub in his bathroom. R49 said he was upset by the soiled bedpan causing a foul odor in his room and asked the staff to remove it. On 5/7/25 at 11:45AM, V9 (Housekeeper) said a soiled bed pan should not be left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that services were provided within the professional scope of practice when nursing staff administered and documented multiple medications late to 3 (R8, R23, and R37) of 5 residents reviewed for medication administration in a sample of 46. Findings include: 1. R23's admission Record documented an admission date of 09/29/2022 and included diagnoses of type 2 diabetes mellitus with diabetic neuropathy and depression. R23's Minimum Data Set (MDS) assessment dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 15, indicating R23 is cognitively intact. R23's Medication Admin Audit Report documents the following physician's orders: Desmopressin Acetate Tablet 0.1 MG (milligram), Give 1 tablet by mouth at bedtime, with a schedule date of 05/05/25 at 8pm, an administration time of 8:32pm, and a documentation time of 2:34am on 05/06/25, which was documented by V13 (Licensed Practical Nurse/LPN). Desmopressin Acetate Tablet 0.2 MG,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to ensure residents were assisted with activities of daily living (ADL's) in a timely manner for 3 (R6, R7, and R24) of 19 residents reviewed for ADL assistance in a sample of 46. Findings include: 1. R7's admission Record documents an admission date of 05/27/2020 with diagnoses that included type 2 diabetes mellitus, dementia, unspecified psychosis not due to a substance or known physiological condition, chronic kidney disease, and history of transient ischemic attack and cerebral infarction. R7s Minimum Data Set (MDS) assessment dated [DATE] documents no Brief Interview for Mental Status (BIMS) score was conducted due to resident is rarely/never understood. Under the section for Functional Abilities and Goals, the MDS documented R7 needed supervision or touching assistance for eating, indicating helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance may be provided…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement new interventions to prevent falls for 2 (R27 and R63) of 4 residents reviewed for accidents/supervision in the sample of 46. The Findings include: 1. R27's admission record dated 05/08/25 documents an admission date of 07/22/22 with diagnoses in part of lack of coordination, abnormal posture, unsteadiness on feet, disorder of bone density and structure, and repeated falls. R27's Minimum Data Set (MDS) dated [DATE] documents under Cognitive Patterns, a Brief Interview for Mental Status (BIMS) score of 15, indicating R27 is cognitively intact. Under Functional Abilities and Goals, the MDS documents R27 needs supervision or touching assist with toileting and walking. A facility Initial Incident report in the electronic health record dated 04/28/25 documents R27 experienced a fall. This document includes a progress note of the incident that states: in part of CNA (Certified Nurse Assistant) called this nurse to hall et stated resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · Dcited before2025-05-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Transmission-Based Precautions were followed for 1 (R29) of 3 residents reviewed for Infection Prevention and Control in the sample of 46. Findings include: R29's admission Record documented an admission date of 05/28/21 and included diagnoses of osteomyelitis, unspecified, cutaneous abscess of left foot, cellulitis of left lower limb, and gangrene. R29's Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 12, indicating that R23 is cognitively intact. R29's Physician's Order Sheet (POS) dated 05/12/25, documents an active order through 5/6/25 for Contact isolation r/t (related to): MRSA (Methicillin-resistant Staphylococcus aureus) to Lt (left) foot wound, every shift for MRSA. R29's Progress Note dated 5/5/2025 at 10:29 AM documented continues IV (intravenous) antibiotic therapy. Tolerating well, no s/s (signs and symptoms) reaction. Picc (peripherally inserted central catheter)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-14 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer pneumococcal immunizations as ordered by a physician for 2 (R2 and R21) of 5 residents reviewed for immunizations in the sample of 46. Findings Include: R2's admission record dated 05/13/25 documented an admission date of 06/16/22 and included diagnoses of Alzheimer's, unspecified atrial fibrillation, abnormal thyroid function, and thrombocytosis. R2's Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) was not conducted as resident is rarely/never understood, and the staff assessment documented R2 has short- and long-term memory problems. R2's Care Plan with a revision date of 04/14/24 documented a Focus Area of Self-Care Deficit as Evidenced by: Needs assistance with ADL (Activities of Daily Living). R2's Order Review report documented Prevnar 20 Intramuscular suspension Prefilled syringe 0.5Ml (Milliliters) inject 0.5 ML intramuscularly every day shift for vaccination for 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-28 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate direct care CNA (Certified Nursing Assistant) staffing. This has the ability to affect all 66 residents living at the facility. Findings include: R1's Face Sheet documented an admission Date of 9/20/23 and listed Diagnoses including Bipolar Disorder, Chronic Obstructive Pulmonary Disease, and Morbid Obesity with a Body Mass Index of Greater than 70. A Minimum Data Set, dated [DATE] documented that R1 has minimal deficits in cognition. On 3/21/25 at 1:25pm, R1 was alert and oriented to person, place, and time. R1 stated call lights take up to an hour because the facility is short staffed, especially from 7pm to 7am throughout the week and on weekends. R12's Face Sheet documented an admission Date of 1/6/25 and listed Diagnoses including Multiple Sclerosis and Diabetes Type 2. A Minimum Data Set, dated [DATE] documented that R12 has minimal deficits in cognition. On 3/21/25 at 4pm, R12 was alert and oriented to person, place, and time.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-28 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to support resident dignity by the timely answering of call lights for 5 residents (R1, R2, R3, R12, R14) of 14 residents reviewed for dignity in the sample of 14. Findings include: 1. R1's Face Sheet documented an admission Date of 9/20/23 and listed Diagnoses including Bipolar Disorder, Chronic Obstructive Pulmonary Disease, and Morbid Obesity with a Body Mass Index of Greater than 70. A Minimum Data Set, dated [DATE] documented that R1 has minimal deficits in cognition and requires substantial or maximal staff assistance for toileting. R1's Care Plan dated 3/17/25 documented a problem area, (R1) is incontinent of bowel/bladder at times, with corresponding intervention, Check and change during personal care. On 3/21/25 at 1:25pm, R1 was alert and oriented to person, place, and time. R1 stated call lights can take up to an hour to be answered, especially during the evening and night on weekends. R1 stated when staff finally respond, they apologize and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide twice weekly showers for three residents (R3, R12, R14) of 14 residents reviewed for Activities of Daily Living in the sample of 14. Findings include: Resident Council Meeting Minutes documented the following: 1/8/25: Department concerns: Nursing: Showers (not) being done. 2/5/25: Department concerns: Nursing: Showers (not being done). 1. R12's Face Sheet documented an admission Date of 1/6/25 and listed Diagnoses including Multiple Sclerosis and Diabetes Type 2. A Minimum Data Set, dated [DATE] documented that R12 has minimal deficits in cognition and is totally dependent on staff for bathing/showering. R12's March 2025 Shower Documentation showed that R12 did not receive any showers on the weeks of 3/2/25 and 3/16/25. On 3/21/25 at 4:00pm, R12 was alert and oriented to person, place, and time. R12 stated she is not getting her twice weekly showers because the facility is understaffed. 2. R3's Face Sheet documented an admission Date of 2/8/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide medications per physicians orders for three residents (R1, R3, R11) of 14 residents reviewed for medication orders in the sample of 14. Findings include: 1. R11's Face Sheet documented an admission Date of 8/23/23 and listed Diagnoses including Diabetes Type 2 and Unspecified Psychosis. R11's Minimum Data Set, dated [DATE] documented that R11 has severe deficits in cognition. R11's March 2023 Physicians Orders Sheet (POS) documented an order for benztropine 0.5 milligrams (mg) twice daily. On 3/21/25 at 7:45am, V3, Registered Nurse, was observed passing medications to 200 Hall residents. V3 prepared R11's 8:00am medications, and there was no benztropine in the cart for R11. V3 stated she was not sure why the medication was not in the cart. V3 stated the nurses are responsible for ordering the medications for residents on their hall. V3 stated she would order the medication but it would probably not arrive until tomorrow. R11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-02 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement a surveillance plan for tracking, monitoring, and reporting communicable diseases and outbreaks. This has the potential to affect all 71 residents residing in the facility. Findings include: 1. On 10/1/2024 at 8:53 AM, V3 (Local Health Department) stated she was notified by the local hospital on 8/14/2024 about R5 who had tested positive for coronavirus (Covid) and resided at the facility. V3 stated, she sent an email to V4 (Director of Nursing/DON) and V23 (Assistant Director of Nursing/ADON) inquiring about R5's outbreak status and requirements for reporting. V3 stated, she did not receive any response back from V4 or V23. V3 stated, on 8/30/2024 she sent a follow up email to V4 and V23 and an email to the CEO email box. V3 stated, she then received a response from V4 via email on 8/30/2024 that the facility was out of their covid outbreak on 8/28/2024 with their last positive test on 8/2/2024. V3 stated, she then responded back to V4 via email to notify her of the facility's requirements on reporting to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-21 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to answer resident call lights in a timely manner for 5 of 8 residents (R1, R2, R3, R4, R5) reviewed for call light response times in a sample of 8. Findings included: 1. R1's EHR (electronic health records) documented R1 was admitted to this facility on 6/26/2024 on Hospice with diagnoses of Breast Cancer, Anemia and Right Renal Cell Carcinoma among others. R1's MDS (minimum data set) dated 7/2/2024 documented R1 has a BIMS (Brief Interview for Mental Status) score of 15 out of 15 which indicated R1 is cognitively intact. This same MDS documented R1 needs partial moderate assistance to transfer, for toileting and showering. On 8/20/2024 at 10:00am, R1 said she has waited up to two hours for staff to answer her call light. R1 said she couldn't remember what the date was but she spoke with V4 (Family) and a grievance form was completed concerning the event. The facility's grievance log for 6/1/2024-8/20/2024 documented R1 filed a grievance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were free from abuse from staff for 1 of 3 residents (R2) reviewed for abuse and neglect in the sample of 10. Findings include: R2's admission record, dated 07/23/24, documents admission to the facility on [DATE] with diagnoses in part of Alzheimer's, dementia in other disease classified elsewhere with other behavioral disturbances, depression, anxiety, personal history of suicidal behavior, restlessness and agitation, and chronic pain. R2's Minimum Data Set (MDS), dated [DATE], documents in Section C a BIMS (Brief Interview for Mental Status) score of 3 which indicates R2 has severely impaired cognition. R2's current care plan documents on 01/30/24, R2 has the potential for abuse/neglect due to personal history of, is at high/medium/low risk for abuse, inappropriate behaviors affecting others such as provoking, distrustful actions or comments, attention seeking outburst, invading other's space and property, rummaging through belongings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-28 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were properly stored at appropriate temperatures and in locked compartments. This failure has the potential to affect all 68 residents residing in the facility. Findings Include: On 06/26/24 at 09:00 AM, No temperature logs in the medication storage room for the medication and insulin refrigerators. On 06/26/24 at 09:00 AM, V2 (Director of Nursing/DON) stated, there were temperature logs for the medication and insulin refrigerators but is not sure where they are at. V2 stated she would need to ask V4 (Minimum Data Set Coordinator/MDS) if she knows where the temperature logs are. On 6/26/24 at 12:53 PM, V2 stated she is still unable to locate the medication refrigerator logs. On 6/26/2024 at 9:10 AM, V4 (MDS Coordinator) stated the night shift nurse documents the temperature on the logs, and she will call the staff member to ask where the documentation is. On 6/27/2024 at 9:20 AM, V1 (Administrator) stated there is not a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow policy and procedure for enhanced barrier precautions for 10 of 13 residents (R1, R5, R14, R18, R42, R60, R62, R65, R67, and R68) reviewed for infection control in the sample of 46. The Findings Include: On the initial tour of the facility on 06/25/2024 beginning at 9:30 AM, there were no resident rooms observed in the facility with signage on the doors indicating residents were on isolation or enhanced barrier precautions. On 06/25/2024 a Matrix for Providers (Form CMS 802) was provided by the facility with no residents marked for transmission-based precautions. On 06/25/24 at 11:36 A.M., V13 (Certified Nurse Assistant-CNA) was noted to be exiting the room of R67 and R68 from providing care. V13 stated she is not for sure who is on isolation. V13 stated she is not sure because today is her first day in the facility. On 06/25/2024 at 11:40 A.M., V14 (Licensed Practical Nurse-LPN) stated good question when asked if the facility utilized enhanced barrier precautions. V14 stated the staff should just…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the MDS (Minimum Data Set) were accurately coded for 1 of 3 resident (R57) in the sample of 46. The Findings Include: Review of R57's admission Record documented R57 as a [AGE] year old female with an Initial admission Date to the facility as 03/02/2023. Diagnoses listed on this document are: unspecified dementia, Bipolar Disorder, hypotension, edema, anxiety, and venous insufficiency. R57's Preadmission Screening and Resident Review (PASRR) dated 06/28/2023 documented Level 1 outcome: Refer for Level II onsite. R57's Notice of PASRR level II Outcome dated 06/30/2023 documented a PASRR determination of Approved without Specialized Services. R57's Illinois PASRR Summary of Findings under PASRR Determination Explanation of You have a Level II PASRR condition of Bipolar Disorder which needs routine follow up with a mental health professional and a medication regimen including Abilify. R57's MDS annual assessment with an Assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide meal preferences for 2 of 2 residents (R14, R69) reviewed for meal preferences in the sample of 46 . The findings include: 1. R14's admission Record documented an initial admission date to the facility as 10/25/19. The same document lists diagnoses for R14 including but not limited to scoliosis, unspecified, history of transient ischemic attack and cerebral infarction without residual deficits, dehydration, and chronic kidney disease. R14's Minimum Data Set (MDS) assessment reference dated 4/15/2024 documents a Brief Interview for Mental Status (BIMS) score of 15, indicating R14 is cognitively intact. On 6/25/2024 at 9:53 AM, R14 stated he would like toast and fried eggs for breakfast. R14 stated he would like the toast so he can put his own jelly on it. R14 states he has asked multiple times on different days and he does not receive toast. On 6/25/2024 at 12:10 PM, V3 (Dietary Manager) stated the facility just received a toaster on the previous Friday and can now offer toast to residents and R14 would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide therapeutic diets as ordered for 1 of 3 residents (R42) reviewed for diets in the sample of 46. Findings Include: 1. Review of R42's admission Record documented R42's initial admission date to the facility as 06/17/21. The same document lists diagnoses for R42 including but not limited to unspecified dementia, unspecified severity, simple chronic bronchitis, and protein-calorie malnutrition. R42's Minimum Data Set (MDS) assessment reference dated 4/2/2024 documents a BIMS score of 0, indicating R42 has severe cognitive impairment. R42's Order Summary documents an order dated 5/24/2024 health shake 4 oz. (ounces) with meals. R42's Care Plan dated 5/7/2024 documents a focus of altered nutrition and hydration related to dementia, malnutrition, hypothyroidism, dysphagia with appropriate goals in place and interventions including diet as ordered and snacks and supplements as ordered. On 6/28/2024 at 1:45 PM, V3 (Dietary Manager) stated she was not aware that R42 was supposed to get health shakes at meals.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adaptive utensils for 1 of 1 residents (R32) reviewed for assistive devices in the sample of 46. Findings include: R32's Face Sheet documented an admission Date of 11/3/22 and listed diagnoses including Hemiplegia and Hemiparesis following Cerebral Infarction Involving The Left Non-dominant Side and Unspecified Protein-Calorie Malnutrition. R32's June 2024 Physicians Orders documented an order for, Regular diet, puree consistency, pudding thick liquids dated 5/8/24 and resident is to use a divided plate and foam built up utensils for meals to facilitate self-feeding dated 5/2/24. On 06/26/24 at 12:32 PM during lunch in the dining room, R32 was alert to self only. R32 was observed self-feeding with regular utensils from a divided plate. V5, Activity Director/Certified Nursing Assistant, confirmed R32 was to have foam built up utensils, and went to the kitchen and retrieved them. On 06/27/24 at 7:28 AM during breakfast service, R32 was observed self-feeding from individual bowls with regular utensils.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor culture and sensitivity results and prescribe appropriate antibiotic to treat a Urinary Tract Infection (UTI) for 1 of 1 residents (R71) reviewed for UTI's in the sample of 46. Findings include: R71's Face Sheet documented an admission Date of 3/22/24 and listed diagnoses including Peripheral Vascular Disease and Alzheimer's Disease. R71's Nursing Progress Notes document the following: 6/19/24 at 3:35 PM: Spoke to MD (Medical Doctor) and POA (Power of Attorney) regarding resident's increased behaviors. New orders received from MD to obtain labs and POA agreed with plan. 6/20/24 at 4:32 PM: UA (urinalysis) obtained by this nurse per dr. (MD) orders. R71's laboratory report for a urinalysis dated 6/20/24 documented that R71 tested positive for blood, protein, leukocytes. Red blood cells, white blood cells, bacteria, and mucous. R71's Nursing Note dated 6/21/24 4:13 PM documents UA and lab results faxed to (MD) C&S (Culture and Sensitivity) still pending. R71's Nursing Note dated 6/22/24 at 3:13 PM documents (MD) was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-15 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure performance improvement activities were implemented to track medical errors and adverse events, analyze causes and implement preventative actions/mechanisms for Quality Assurance (QA) and resident care. This failure has the potential to affect all 89 residents residing in the facility. Findings Include: Facility Medication Error reports dated 11/3/23 through 5/3/24 documented that R29 and R25 were the only residents noted to have medication errors in the facility during this time. On 5/10/24 at 11:30 AM, V66 (Regional Operations Clinical Consultant) acknowledged that the facility should have identified medication errors that also occurred on 4/9/24 involving R23 and R10, in which insulin was administered without first completing blood glucose testing as ordered. V66 further acknowledged that the facility should have identified another medication error involving R27 from 1/16/24 - 1/18/24 in which R27 received Hydralizine 25 MG TID (three times a day) instead of Hydroxyzine 25 MG TID as ordered. The medication errors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-15 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to ensure medications were available and administered as ordered for 3 (R23, R24, and R28) of 13 residents reviewed for medication administration in the sample of 34. Findings Include: 1. R28's admission Record documented R28 was [AGE] years old with an admission date to the facility of 05/05/2023. Diagnoses listed in their entirety on this document are: Hemiplegia, Unspecified Dementia, essential hypertension, Paroxysmal atrial fibrillation, peripheral vascular disease, atherosclerotic heart disease, hyperlipidemia, low back pain, gastro-esophageal reflux disease, neuromuscular dysfunction of bladder, fatty liver, unspecified psychosis, depression, bipolar disorder, and personal history of transient ischemic attack. Review of R28's Order Review Report documented the following active orders: Baclofen Oral Tablet 10 MG (milligrams). Give 10mg by mouth three times a day related to Hemiplegia, unspecified affecting left nondominant side. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-02 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure sufficient staff was in place to meet the needs of the residents. This failure has the potential to affect all 93 residents currently residing at the facility. Findings Include: The facility Resident Listing Report dated 3/14/24 documents 93 residents currently reside at the facility. On 3/21/24 at 9:37 AM, V39 (CNA/Certified Nursing Assistant) stated he works on day shift and when he comes to work after night shift has been working with less staff, the residents tell him it took night shift a long time to answer their call lights. V39 stated he came to work on 3/16/24 at 4:00 PM and there were five CNA's working. V39 stated five CNA's are not enough to meet the needs of the residents because there are so many residents with behaviors. When asked what type of behaviors. V39 stated, residents falling, attempting to leave the facility, and one resident who tries to push other residents in their wheelchairs. On 3/14/24 at 2:53 PM, V8 (CNA) stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-02 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to respond in a timely manner to resident's requests and/or needs for assistance to promote dignity for 4 of 9 (R4, R8, R11, R12) residents reviewed for dignity in the sample of 17. This failure would result in a reasonable person experiencing feelings of embarrassment, shame, anger, and frustration. Findings Include: 1.R8's admission Record with a print date of 3/25/24 documents R8 was admitted to the facility on [DATE] with diagnoses that include Alzheimer's disease, osteoarthritis, heart failure, hypertension, and bradycardia. R8's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 01, which indicates a severe cognitive impairment. This same MDS documents R8 requires partial/moderate assist of staff for toileting and is occasionally incontinent of bladder and always incontinent of bowel. R8's current Care Plan documents under the Focus Area initiated on 8/12/22 of Self-Care deficit as evidenced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure activities of daily living were provided per current standards of practice for 7 of 9 (R1, R3, R4, R5, R8, R11, and R12) residents reviewed for activities of daily living in the sample of 17. Findings Include: 1. R1's admission Record with a print date of 3/21/24 documents R1 was admitted to the facility on [DATE] with diagnoses that include sepsis, pulmonary disease, chronic kidney disease, atrial fibrillation, left hip osteoarthritis, and left artificial hip joint. R1's MDS (Minimum Data Set) dated 2/12/2024 documents a BIMS (Brief Interview for Mental Status) score of 12, which indicates R1 has a moderate cognitive impairment. This same assessment documents R1 is dependent on staff for bathing. R1's current Care Plan documents a Focus Area initiated on 9/28/23 of Self-Care deficits as Evidenced by: Needs assistance with ADL's (Activities of Daily Living). This Focus Area's interventions include, Transfer: Mechanical Lift required.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-02 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement their Abuse policy when they failed to ensure an allegation of narcotics diversion was reported timely to the Administrator for 1 of 3 (R7) residents reviewed for abuse in the sample of 17. Findings Include: R7's admission Record with a print date of 3/25/24 documents R7 was admitted to the facility on [DATE] with diagnoses that include pain due to internal orthopedic prosthetic devices, rotator cuff tear or rupture of left shoulder, paraplegia, colostomy, and stage 4 pressure ulcers. R7's MDS (Minimum Data Set) dated 3/12/24 documents a BIMS (Brief Interview for Mental Status) score of 15, which indicates R7 is cognitively intact. R7's current Care Plan initiated 3/21/24 documents a Focus Area of Pain/Opioid Therapy r/t (related to) chronic pain. This focus area has interventions initiated 3/21/24 that include observe for indications of pain every shift during routine interactions and administer pain medications as indicated/prescribed,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure an allegation of narcotics diversion was reported to the Administrator timely for 1 of 3 (R7) residents reviewed for abuse in the sample of 17. Findings Include: R7's admission Record with a print date of 3/25/24 documents R7 was admitted to the facility on [DATE] with diagnoses that include pain due to internal orthopedic prosthetic devices, rotator cuff tear or rupture of left shoulder, paraplegia, colostomy, and stage 4 pressure ulcers. R7's MDS (Minimum Data Set) dated 3/12/24 documents a BIMS (Brief Interview for Mental Status) score of 15, which indicates R7 is cognitively intact. R7's current Care Plan initiated 3/21/24 documents a Focus Area of Pain/Opioid Therapy r/t (related to) chronic pain. This focus area has interventions initiated 3/21/24 that include observe for indications of pain every shift during routine interactions and administer pain medications as indicated/prescribed, observe effectiveness of pain management…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure pain and the effectiveness of pain medication was evaluated for 1 of 3 (R1) residents reviewed for pain in the sample of 17. Findings Include: R1's admission Record with a print date of 3/21/24 documents R1 was admitted to the facility on [DATE] with diagnoses that include sepsis, chronic kidney disease, atrial fibrillation, depression, anemia, left artificial hip joint, gout, and osteoarthritis of left hip. R1's MDS (Minimum Data Set) dated 2/12/2024 documents a BIMS (Brief Interview for Mental Status) score of 12, which indicates R1 has a moderate cognitive impairment. R1's current Care Plan documents a Focus Area initiated on 11/24/23 of The resident is on pain medication therapy r/t (related to) chronic pain. This Focus Area documents the following interventions initiated on 11/24/23 Administer ANALGESIC medications as ordered by physician. Monitor/document side effects and effectiveness Q (every) shift .Ask physician to review medication if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-02 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pharmacy services were provided per current standards of practice for 2 of 3 (R1 and R7) residents reviewed for pharmacy services in the sample of 17. Findings Include: 1. R1's admission Record with a print date of 3/21/24 documents R1 was admitted to the facility on [DATE] with diagnoses that include sepsis, chronic kidney disease, atrial fibrillation, depression, anemia, left artificial hip joint, gout, and osteoarthritis of left hip. R1's MDS (Minimum Data Set) dated 2/12/2024 documents a BIMS (Brief Interview for Mental Status) score of 12, which indicates R1 has a moderate cognitive impairment. R1's current Care Plan documents a Focus Area initiated on 11/24/23 of The resident is on pain medication therapy r/t (related to) chronic pain. This Focus Area documents the following interventions initiated on 11/24/23 Administer ANALGESIC medications as ordered by physician. Monitor/document side effects and effectiveness. Q (every) shift .Ask…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that equipment and counterops were effectively cleaned and sanitized to prevent contamination. This had the potential to effect all 85 residents in the facility. The Findings Include: During the initial tour on 3/21/23 at 9:00 AM, upon entering the kitchen gnats were observed flying around the area near the entrance by the dish machine. At this same time, it was observed that water soaked old food debris was pushed up on the clean side of the dish machine next to the clean racks of dishes. This food debris was still observed to be in the same spot on the counter at 11:30 AM when entering the kitchen to observe the serving of lunch. This was brought to V5's (Cook) attention and V5 instructed the employee washing dishes to immediately clean and sanitize the counter where the clean dishes were pulled out of the dish washer. During the initial tour on 3/21/23 at 9:00 AM, the juice dispenser was found to have dried juice splatter on the machine under the dispensers where juice glasses would be filled. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-03-24 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain an effective pest managment program. This has the potential to effect all 85 residents residing in the facility. The Findings Include: During the initial walk through in the kitchen on 3/21/23 at 9:00 AM, several gnats were observed flying in the area around the dish machine, hand wash sink and juice dispenser. At this same time during the tour of the kitchen, dried juice was splattered on the juice machine and in/on the grate that catches overflow. Also observed was wet, old food pushed up on the clean side of the dish machine counter. The dried juice splatter on the juice dispensing machine and grate was brought to the attention of V4 (Dietary Manager), who stated that it would be cleaned immediately. The food debris was observed to be on the counter until 11:30 AM when it was brought to the attention of V5 (Cook), who instructed the dish washer to immediately clean the counter of the old wet food debris. The juice machine had also still not been cleaned at 11:30 AM. This was brought to V4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-24 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to respond in a timely manner to call lights and residents' requests for assistance for 6 of 6 residents (R37, R40, R42, R38, R186, R132) reviewed for Resident Rights in the sample of 31. Findings include: 1. On 3/21/23 at 10:41am, R37 was alert and oriented to person, place, and time. R37 was in bed, wearing a hospital gown. R37 stated it takes up to an hour for her call light to be answered, especially on evening and night shift. R37's Care Plan with a review date of 3/11/23 documented a problem area,(R37 has a) self-care deficit as evidenced by need(ing) extensive assistance with ADLs related to impaired mobility, weakness, (and) lack of coordination. On 3/24/23 at 9:18am, R37 stated in the past month there has been no improvement in call light wait times. 2. On 3/21/23 at 10:47am, R40 was alert and oriented to person, place, and time. R40 stated on weekends, it can take up to an hour for her call light to be answered. R40's Care Plan with a review date of 3/22/23 documented a problem area, (R40 has) self-care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-24 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prepare and serve food at a palatable temperature for 7 of 7 (R9, R28, R38, R32, R42, R186, and R40) reviewed for palatable food in a sample of 33. The Findings Include: On 3/21/23 at 10:00 AM, R32, who was alert and oriented to person, place and time, stated that the food is always cold regardless of the time of the meal. On 03/21/23 at 10:36 AM, R42 was dressed and sitting in her wheelchair, having just returned from dialysis. R42 was alert and oriented to person, place and time, and stated the only complaint she had was that her food is usually cold when she eats what is on the menu. R42 stated the kitchen started serving hall trays first, but the food will still be cold. On 03/21/23 at 12:39 PM, R38 was alert and oriented to person, place and time. When asked how his noon meal was, R38 stated It's cold .it's always cold! On 03/21/23 at 12:42 PM, R9 who was alert and oriented to person, place and time. R9 stated she eats in her room and the food is usually cold when she eats it. On 03/21/23 at 10:48am, R40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-24 · tag F0807 — failed to offer suitable drinks — patternEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to provide fresh water, or preference of ice water for 5 of 5 residents (R37, R40, R60, R32 and R186) reviewed for fluid preferences in the sample of 31. Findings include: 1. On 3/21/23 at 10:40am, R37 was alert and oriented to person, place, and time. R37 stated ice water is rarely passed, and stated she only gets it if she asks. R37 was noted to have a pitcher full of water on her overbed table, but there was no ice in the pitcher. 2. On 3/21/23 at 10:47am, R40 was alert and oriented to person, place, and time. R40 stated ice water is not passed daily. R40 had a large plastic glass half full of water on her overbed table with no ice observed in the pitcher. 3. On 03/21/23 at 03:38 PM, R60 was alert and oriented to self only. R60 stated she was thirsty. There were no cups or glasses in the room. The surveyor activated R60's call light, which was answered by V12 (Certified Nursing Assistant/CNA). V12 stated R60 at times has difficulty handling a large pitcher style cup and maybe that was why R60 didn't have any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-24 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to serve dietary supplements as ordered for 2 of 2 (R80 and R186) residents reviewed for supplements in the sample of 33. The Findings Include: 1. R186's admission record documents a date of birth of as 2/23/32 with an admission date of 3/10/23. R186's current physician order sheet does not document a diet order but diet tray cards document that at breakfast super cereal is to be provided and power pudding at lunch and dinner. On 3/22/23 V5 (Cook) confirmed that is what the kitchen has as her diet order. On 3/21/23 at 12:46 PM, R186 stated that she did not get her power pudding on her lunch tray like her tray card states and none is observed on her tray upon delivery to her room. On 3/22/23 at 8:30 AM, R186 tray card documented that she should receive super cereal at breakfast. R186's had oatmeal as her cereal and she requested that this surveyor ask for sugar on it because it did not have any on it and she wanted it sweetened. The oatmeal was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$435,072 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $258,555 — penalty dated 2025-11-14
- $10,839 — penalty dated 2024-04-02
- $165,678 — penalty dated 2024-04-02
- Medicare payment denial — starting 2024-04-27 for 48 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CREST HEALTHCARE CONSULTING — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.9 | -1.9 vs chain |
| Staffing | 1 of 5 | 1.3 | -0.3 vs chain |
| Quality measures | 3 of 5 | 3.0 | ≈ chain avg |
The other 10 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CREST ILLINOIS HOLDCO II LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/27/2024 |
| CREST II TBD HOLDCO | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 02/27/2024 |
| FRIEDMAN, YISRAEL | Individual | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | — | since 02/27/2024 |
| SINGER, MEIR | Individual | INDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF | — | since 02/27/2024 |
| CAPITAL FINANCE LLC | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2022 |
| LICHTMAN, SHALOM | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2021 |
| LIGHT MAN LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2021 |
| LTC CONSULTING SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2021 |
| GAMBILL, JERED | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| SHROFF, RAJENDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2024 |
| ZAHOOR, MAHVISH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/10/2024 |
| FEJCC TRUST | Organization | ADP OF THE SNF | — | since 02/27/2024 |
| MDATAS TRUST | Organization | ADP OF THE SNF | — | since 02/27/2024 |
| MRS FAMILY TRUST | Organization | ADP OF THE SNF | — | since 02/27/2024 |
CMS files one row per role, so the 24 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145649. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.