Lincolnshire Health & Rehabilitation Center
8380 Virginia St, Merrillville, IN 46410 · For profit - Limited Liability company · 100 certified beds · (219) 769-9009 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has a citation for mishandling residents’ money or property (F0567)
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $3,418 in federal fines (most recent 2024-02-06)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.3% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 13.2% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.6% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.7% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 37.5% | 25.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.9% | 3.9% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.6% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.3% | 23.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 63.8% | 95.4% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.3% | 3.6% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 27.3% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.2% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 19.7% | 79.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.2% | 22.2% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 12.8% | 10.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.37 | 1.61 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.91 | 1.44 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 42 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 34.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 26 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 45% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.1%CMS range 37.7–64.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.2–14.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 34.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 81.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 9.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.0–13.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.29 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 81.1 residents a day — about 81% occupied, or roughly 19 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.26 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.67 hrs/resident/day on weekends vs 3.50 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.52 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 10 most serious are shown; the remaining 47 are one tap away and print in full.
- Potential for harm · Dcited before2026-05-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the physician and responsible party (RP) were notified of low blood sugars, behaviors, a transfer to a behavioral hospital, and change of condition, for 2 of 3 residents reviewed for notification of change. (Residents C and D)Findings include:1. Resident C's record was reviewed on 5/21/26 at 1:12 p.m. The diagnoses included, but were not limited to, bipolar, dementia, Alzheimer's disease, and violent behavior.A Quarterly Minimum Data Set (MDS) assessment, dated 3/2/26, indicated a severely impaired cognitive status.a) A Nurse's Progress Note, dated 3/17/26 at 10:24 p.m., indicated the resident was verbally and physically aggressive towards staff. The interventions attempted were unsuccessful.A Nurse's Progress Note, dated 3/18/26 at 9:42 p.m., indicated the resident was cursing and threatening staff with physical behaviors. The interventions were unsuccessful.A Nurse's Progress Note, dated 3/20/26 at 7:12 p.m., indicated the resident exhibited verbal and physical aggressiveness toward the staff. The interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-22 · tag F0772 — isolatedHave an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident received laboratory services as ordered by the physician for 2 of 3 residents reviewed for laboratory services. (Residents C and D)Findings include:1. Resident C's record was reviewed on 5/21/26 at 1:12 p.m. The diagnoses included, but were not limited to, dementia and Alzheimer's disease.A Physician's Order, dated 5/6/26, indicated a urinalysis (UA) with culture and sensitivity (C&S) test was to be completed.A Nurse's Progress Note, dated 5/6/26 at 9:44 p.m., indicated the resident had been incontinent and a urine sample was not obtained.There was no documentation a urine sample had been obtained or that the UA with C&S had been completed.During an interview on 5/22/26 at 8:15 a.m., the Director of Nursing (DON) indicated the UA with the C&S had not been completed. The physician had not been notified the test had not been completed. 2. Resident D's record was reviewed on 5/21/26 at 10:28 a.m. The diagnoses included, but were not limited to diabetes mellitus and chronic kidney disease.The Physician's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the medical record was complete and accurately documented related to treatment of low blood sugars for 1 of 3 residents reviewed for low blood sugars. (Resident D)Finding includes:Resident D's record was reviewed on 5/21/26 at 10:28 a.m. The diagnoses included, but were not limited to diabetes mellitus. A Quarterly Minimum Data Set (MDS) assessment, dated 3/12/26, indicated insulin and a hypoglycemic medication had been administered daily in the past seven days.A Physician's Order, dated 10/6/25, indicated the physician was to be notified if the blood sugar was less than 60 or above 400.A Physician's Order, dated 10/20/25 and discontinued on 4/5/26, indicated the blood sugar was to be monitored by a glucometer before meals and at bedtime. Humalog insulin dose was to be given according to the results of the glucometer reading (sliding scale).A Physician's Order, dated 6/3/25, indicated a glucagon (glucose) emergency kit one milligram (mg) was to be administered intramuscularly as needed for hypoglycemia, blood sugars…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide the required information and documents to the resident or their representative at the time of discharge for 1 of 3 residents reviewed for discharges. (Resident G)Finding includes: The closed record for Resident G was reviewed on 2/26/26 at 1:25 p.m. Diagnoses included, but were not limited to, hemiparesis (one-sided weakness) and hemiplegia (one-sided paralysis) following a cerebral vascular accident (stroke) and chronic obstructive pulmonary disease. The resident was admitted to the facility on [DATE] and discharged on 2/14/26.A Psychosocial Note, dated 2/11/26, indicated the resident had been notified their last covered day for their stay would be 2/13/26. There were no additional notes regarding the resident being discharged or what instructions the resident had received on discharge.A Discharge Planning Review, dated 2/14/26, was signed by the resident. The first two sections of the document were completed, however the remaining sections,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a dependent resident received assistance with activities of daily living (ADL's) related to the timeliness of assistance with a breakfast meal for 1 of 3 residents observed for meal intake assistance. (Resident F)Finding includes:During an observation on 2/26/26 at 8:16 a.m., Resident F was lying in bed with her head up and a tray table over the bed. On the tray table was an uncovered breakfast tray which consisted of scrambled eggs, a hot cereal, a muffin, a carton of milk, and a glass of orange juice. There were no attempts made to feed herself.During an observation on 2/26/26 at 8:24 a.m., the breakfast tray remained in front of Resident F on the tray table. Her fingers of her left hand were in the scrambled eggs and there were tremors of the hand when she raised her fingers off the plate. She was unable to communicate if she required help to eat. There were no attempts to feed herself.During an observation on 2/26/26 at 8:45 a.m., the breakfast tray remained in front of her. The tremors of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident's pressure ulcer treatment was provided as ordered for 1 of 3 residents reviewed for pressure ulcers. (Resident D)Finding includes:Resident D's record was reviewed on 2/26/26 at 9:45 a.m. Diagnoses included, but were not limited to, adult failure to thrive. The resident had pressure ulcers on her coccyx and left heel and received hospice services.The Significant Change Minimum Data Set assessment, dated 11/27/25, indicated the resident had significant cognitive deficits and required substantial/maximum assistance for bed mobility.A Physician's Order, dated 12/20/25, indicated to cleanse the coccyx wound with normal saline, apply calcium alginate and cover with a dry dressing daily.The January 2026 Treatment Administration Record indicated the wound treatment was not signed out as completed on 1/5 and 1/7.A Physician's Order, dated 12/17/25, indicated to cleanse the left heal wound with normal saline, apply calcium alginate and secure with Kerlix every Monday, Wednesday and Friday. The order was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents' records were completed in a timely manner related to nutritional assessments for 2 of 6 residents reviewed for medical records. (Residents B and C) Findings include:1. Resident B's closed record was reviewed on 2/26/26 at 9:58 a.m. The diagnoses included, but were not limited to, diabetes mellitus. The resident was admitted into the facility on 1/28/26 and discharged from the facility on 2/13/26.A Care Plan, dated 2/10/26, indicated a poor appetite and frequent refusals of meals.There was no documentation located in the record that indicated a nutritional assessment had been completed to evaluate the resident's nutritional needs. 2. Resident C's closed record was reviewed on 2/26/26 at 11:03 a.m. The diagnoses included, but were not limited to, dementia. The resident was admitted into the facility on 1/19/26 and discharged from the facility on 2/5/26.An admission Minimum Data Set assessment, dated 1/26/26, indicated a deep tissue injury pressure ulcer was present on admission.A Care Plan, dated 2/2/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure food was stored and served under sanitary conditions related to touching food with bare hands, glove use, beard restraints, dirty food equipment, ice on the freezer floor, food spillage in the walk in cooler, and food brought in by visitors or resident's food that was not labeled for 1 of 1 kitchen and 1 of 2 wings. (The main kitchen and the A Wing)Findings incude:1. During the Brief Kitchen Sanitation Tour on 11/17/2025 at 9:56 a.m. with the Dietary Food Manager (DFM) the following was observed:a. Dietary [NAME] 1 was observed with a disposable glove on her left hand and her right hand was bare. She was observed using her bare right hand reaching into the pan of the cheese and cracker crumbs and was putting it on top of the turkey noodle casserole she had in front of her.During an interview on 11/17/25 at 10:12 a.m., Dietary [NAME] 1 indicated right.b. Dietary Aide 1 was observed standing right by Dietary [NAME] 1 while she was preparing the food with his beard guard lowered down around his neck. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-11-24 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to keep the kitchen and residents' environment clean and in good repair related to dirty walls, ceilings, floor tile, ceiling vents and adhered dirty against the baseboard for 1 of 1 kitchen (The main kitchen); marred and water-damaged walls, grab bar not secured to the wall, and uncontained basins (Resident Rooms A02, B01, B08) Findings include:1. During the Brief Kitchen Sanitation Tour on 11/17/2025 at 9:56 a.m. with the Dietary Food Manager (DFM) the following was observed: a. The dish room walls were observed with dried food spillage. b. The floor drains under the dish machine were dirty with a large accumulation of dirt and debris under the dish machine. c. The floor tile grout was discolored near the steam tables. d. There was a moderate amount of adhered dirt and debris against the base board by the steam tables. e. There was a large amount of food spillage noted on random walls in the kitchen as well as areas on the ceiling. f. The ceiling vent was dusty, dirty and rusted over. During an interview on 11/20/25 at 10:40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a treatment to a surgical incision was completed as ordered, areas of bruising and scabbing were assessed and monitored, and interventions were in place for areas of dry scaly skin for 5 of 6 residents reviewed for skin conditions non-pressure related. (Residents D, H, J, F, and G)Findings include:1. The closed record for Resident D was reviewed on 11/19/25 at 3:22 p.m. Diagnoses included, but were not limited to, aortocoronary bypass graft, atherosclerotic heart disease, and type 2 diabetes mellitus. The Medicare 5-day Minimum Data Set (MDS) assessment, dated 8/9/25, indicated the resident had moderate cognitive impairment and required partial/moderate assistance with bathing and dressing. The resident was also identified as having a surgical wound. A Care Plan, dated 8/6/25, indicated the resident had actual impairment to the skin integrity of her chest related to a surgical incision. Interventions included, but were not limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · E2025-11-24 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure proper medication storage related to insulin pens not labeled when opened, and loose pills observed in the medication carts for 1 of 2 units (A Wing) and medications at the bedside for residents who did not self-administer medications. (Residents G, 71)Findings include: 1. During an observation on 11/18/2025 at 1:12 p.m., the C hall medication cart on the A Wing was observed with LPN 4. There were many loose pills in all of the medication drawers. During an interview at that time, LPN 4 was unaware there were loose pills in the cart. 2. During an observation on 11/18/2025 1:16 p.m., the B hall medication cart on the A Wing was observed with LPN 4. There were many loose pills in all the drawers. There was one opened multiuse vial of Humulin Regular insulin with no date. There was one opened Lantus insulin pen with date opened. There was one opened multiuse vial of Lantus insulin with an open date of 10/8/25. During an interview at that time, LPN 4 indicated she was aware the insulin vials and pens should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-24 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to follow the recipe for pureed spinach. This had the potential to affect the 5 residents who received a pureed diet. Finding includes:During a meal preparation observaton on 11/20/25 at 10:30 a.m., Dietary [NAME] 2 was observed preparing pureed spinach. He placed six scoops (1/2 cup) of cooked spinach into the blender and started the machine. He stopped the blender, stirred the spinach, and added an unmeasured amount of chicken broth into the blender. He started the machine again to mix it together. The cook stopped the machine, stirred the spinach and added more chicken stock, again it was not measured. He blended the spinach and stopped the machine again, removed the lid and stirred the mixture. He then added an unmeasured amount of the product Thick and Easy (a food thickening agent) to the spinach, turned the machine back on and blended it together. He continued to blend and stir the mixture three more times with adding an unmeasured amount of the food thickening agent. He poured the pureed spinach into a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents were assessed for self-administration of medications and had a physician's order to self-administer medications, for 1 of 1 resident reviewed for self-administration of medication. (Resident 59) Finding includes:On 11/17/25 at 2:58 p.m., a bottle of nasal spray was observed on the resident's over bed table. Clotrimazole ointment was observed on the resident's nightstand. On 11/18/25 at 8:54 a.m., refresh eye drops and a bottle of nasal spray were observed on the resident's over bed table. Clotrimazole ointment and Neosporin ointment were observed on the resident's nightstand. On 11/20/25 at 10:10 a.m., refresh eye drops and a bottle of nasal spray were observed on the over bed table. Clotrimazole ointment was observed on the resident's nightstand. The resident's record was reviewed on 11/19/25 at 2:31 p.m. Diagnoses included, but were not limited to, type 2 diabetes mellitus, congestive heart failure, and hypertension. The Annual Minimum Data Set (MDS) assessment, dated 9/15/25, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure the call light was in reach for 1 of 14 active residents reviewed who were able to use the call light. (Resident 71)Finding includes:During random observations on 11/17/25 at 12:50 p.m., 11/19/25 at 9:13 a.m. and 9:50 a.m., 11/20/25 at 9:50 a.m. and 1:51 p.m., and 11/21/25 at 9:42 a.m., Resident 71 was sitting in his wheelchair next to his bed. His call light pad was clipped onto its cord on the wall, on the opposite side of the bed. The resident's record was reviewed on 11/20/25 at 11:20 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease (COPD), diabetes, and left below the knee amputation. The Quarterly Minimum Data Set (MDS) assessment, dated 10/21/25, indicated the resident was cognitively intact for daily decision making, and required moderate assist with activities of daily living (ADLs). During an interview on 11/21/25 at 1:09 p.m., the Director of Nursing (DON) indicated the resident was able to use the call light, and it should have been kept in his reach.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure the Minimum Data Set (MDS) comprehensive assessment was accurately completed related to visual impairment for 1 of 1 resident reviewed for sensory / communication. (Resident F)Finding includes:During a random observation on 11/17/25 at 10:40 a.m., Resident F was observed in bed with a blanket pulled over his head and his television on. He indicated he kept his head under the blanket because it was comfortable, and he could not see the television anyway because he was blind. The record for Resident was reviewed on 11/19/25 at 10:03 a.m. Diagnoses included, but were not limited to, heart failure, pain, and vascular dementia. The Quarterly Minimum Data Set (MDS) assessment, dated 8/11/25, indicated the resident had severe cognitive impairment, was dependent in activities of daily living (ADLs) and had adequate vision.An Interdisciplinary Team Note, dated 6/9/25, indicated a contributing factor to the resident's recent fall was their vision impairment. A Physician's History and Physical, dated 4/21/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a dependent resident received assistance with activities of daily living (ADL's) related to nail care for 1 of 5 residents reviewed for ADL's. (Resident C)Finding includes:On 11/17/25 at 10:20 a.m., Resident C was observed lying in bed. Her fingernails were jagged and uneven with dark debris underneath. On 11/18/25 at 10:00 a.m., Resident C was observed lying in bed. Her fingernails were jagged and uneven with dark debris underneath. Resident C's record was reviewed on 11/19/25 at 9:51 a.m. Diagnoses included, but were not limited to, dementia, diabetes, and hypertension. The Significant Change Minimum Data Set (MDS) assessment, dated 11/5/25, indicated the resident was mildly cognitively impaired and was dependent on staff for assistance with bathing and personal hygiene. A Care Plan, updated 6/26/25, indicated the resident required assistance with ADLs. The interventions included to assist with personal hygiene including dressing and grooming as needed. A Care Plan, updated 10/7/25, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure residents received foot care and had routine visits with a podiatrist related to long and thick toenails for 3 of 5 residents reviewed for ADL's (activities of daily living). (Residents C, 33, and G)Findings include:1. On 11/17/25 at 11:00 a.m., Resident C was observed lying in bed. Her toenails were long and thick. There was a dried dark red substance under her left great toenail. Her feet were scaly and dry. On 11/18/25 at 10:00 a.m., Resident C was observed lying in bed. Her toenails were long and thick. There was a dried dark red substance under her left great toenail. Her feet were scaly and dry. Resident C's record was reviewed on 11/19/25 at 9:51 a.m. Diagnoses included, but were not limited to, dementia, diabetes, and hypertension. The resident was admitted to the facility on [DATE]. The Significant Change Minimum Data Set (MDS) assessment, dated 11/5/25, indicated the resident was mildly cognitively impaired and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide treatment for limited range of motion related to splints not in place and lack of instructions for use of a splint for 3 of 4 residents reviewed for range of motion. (Residents 1, E, and F)Findings include: 1.On 11/17/25 at 3:00 p.m., Resident 1 was observed lying in bed. His left hand was in a fist and there was no splint in place. The resident indicated staff didn't usually put anything on or in his hand. On 11/18/25 at 8:55 a.m. Resident 1 was observed lying in bed. His left hand was in a fist and there was no splint in place. On 11/20/25 at 10:31 a.m. Resident 1 was observed lying in bed. His left hand was in a fist and there was no splint in place. Resident 1's record was reviewed on 11/21/25 at 12:54 p.m. Diagnoses included, but were not limited to, congestive heart failure, chronic obstructive pulmonary disease (COPD), atrial fibrillation, and left side hemiplegia. The Quarterly Minimum Data Set assessment (MDS), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure fall precautions were in place for a resident with a history of falls for 1 of 4 residents reviewed for accidents. (Resident 60)Finding includes:On 11/17/25 at 2:54 p.m., Resident 60 was observed getting out of bed unassisted. She had on non-skid socks and pushed her wheelchair to the bathroom. There were no non-skid strips on the floor by her bed.On 11/18/25 at 11:51 a.m., Resident 60 was lying in bed. There were no non-skid strips on the floor by her bed, and the bed was not in the lowest position.On 11/20/25 at 10:29 a.m., Resident 60 was lying in bed. There were no non-skid strips on the floor by her bed, no Dycem (anti-slip material) to her wheelchair seat, and no anti-tippers to her wheelchair.Record review for Resident 60 was completed on 11/19/25 at 3:25 p.m. Diagnoses included, but were not limited to, type 2 diabetes mellitus, hypertension, and nontraumatic subarachnoid hemorrhage.The Quarterly Minimum Data Set (MDS) assessment, dated 10/30/25, indicated the resident was cognitively intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an urinary indwelling catheter collection bag was maintained below the level of the bladder for 1 of 3 residents reviewed for urinary catheters. (Resident 71)Finding includes: During random observations on 11/17/25 at 12:50 p.m., 11/19/25 at 9:13 a.m. and 9:50 a.m., 11/20/25 at 9:50 a.m. and 1:51 p.m., and 11/21/25 at 9:42 a.m., Resident 71 was sitting in his wheelchair next to his bed. The urine collection bag was hooked on the side of his wheelchair, near waist level. On 11/20/25 2:40 p.m., the resident was observed propelling himself in his wheelchair in the halls. The urine collection bag was hooked on the side of his wheelchair, near waist level. On 11/21/25 at 11:05 a.m., the resident was observed in the hallway, in his wheelchair. Multiple staff members walked by. The urine collection bag remained hooked on the side of his wheelchair, near waist level. The resident's record was reviewed on 11/20/25 at 11:20 a.m. Diagnoses included, but were not limited to, chronic obstructive pulmonary disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident was positioned with their head elevated while a tube feeding was infusing for 1 of 1 resident reviewed for tube feedings. (Resident E)Finding includes:During a random observation on 11/18/25 at 9:46 a.m., Resident E was observed lying nearly flat in bed. A tube feeding was infusing via a pump. Unit Manager 1 was immediately brought to the room. She stopped the tube feeding, repositioned the resident, elevated the head of the bed, and restarted the feeding. At that time, she indicated resident's head should be elevated at least 30 degrees while the tube feeding was infusing. The resident's record was reviewed on 11/18/25 at 3:09 PM. Diagnoses included, but were not limited to, Parkinson's, stroke, vascular dementia, and epilepsy.The 8/24/25 Quarterly Minimum Data Set (MDS) assessment indicated the resident had severe cognitive impairment, was dependent in activities of daily living (ADLs) and transfers.A Physician's Order, dated 4/11/23, indicated to elevate the head of the bed 30 to 45…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure an intravenous (IV) access site was assessed upon admission and removed in a timely manner for 1 of 1 resident reviewed for parenteral/IV fluids. (Resident D)Finding includes:The closed record for Resident D was reviewed on 11/19/25 at 3:22 p.m. Diagnoses included, but were not limited to, aortocoronary bypass graft, atherosclerotic heart disease, and type 2 diabetes mellitus. The Medicare 5-day Minimum Data Set (MDS) assessment, dated 8/9/25, indicated the resident had moderate cognitive impairment. The admission Nursing Assessment, dated 8/3/25, indicated the resident did not have an IV (intravenous) present. The After Visit Summary from the hospital, dated 8/3/25, had no documentation related to an IV access site. A Nurse's Note, dated 8/3/25 at 12:40 p.m., indicated the resident had multiple areas of small bruising related to IV insertion. The note did not indicate if the IV access was still present. A Nurse's Note, dated 8/4/25 at 9:49…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure residents received the necessary care and treatment related to oxygen administration for 2 of 3 residents reviewed for respiratory care. (Residents 1 and 9)Findings include:1. On 11/17/25 at 3:00 p.m., Resident 1 was observed lying in bed. A nasal cannula was in place and oxygen was flowing. The oxygen concentrator was set at 3.5 liters.On 11/18/25 at 8:55 a.m., Resident 1 was observed lying in bed. A nasal cannula was in place and oxygen was flowing. The oxygen concentrator was set at 3.5 liters.Resident 1's record was reviewed on 11/21/25 at 12:54 p.m. Diagnoses included, but were not limited to, congestive heart failure, chronic obstructive pulmonary disease (COPD), and atrial fibrillation.The Quarterly Minimum Data Set (MDS) assessment, dated 9/3/25, indicated the resident was cognitively impaired, dependent on staff for all activities of daily living (ADLs), and received oxygen therapy.A Care Plan, updated 12/4/25, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-24 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure blood pressure monitoring was completed for residents receiving blood pressure medications with parameters for 2 of 7 residents reviewed for unnecessary medications. (Residents H and D)Findings include:1.The record for Resident D was reviewed on 11/19/25 at 10:26 a.m. Diagnoses included, but were not limited to, Parkinson's disease and hypertension. The admission Minimum Data Set (MDS) assessment, dated 8/19/25, indicated the resident was moderately impaired for daily decision making. A Care Plan, dated 8/17/25, indicated the resident was at risk for complications secondary to the diagnosis of hypertension. Interventions included, but were not limited to, give anti hypertensive medications as ordered and obtain blood pressure readings as ordered or indicated. A Physician's Order, dated 8/12/25 and listed as current on the November 2025 Physician's Order Summary (POS), indicated the resident was to receive Losartan Potassium (a blood pressure medication) 100 milligrams (mg) daily for hypertension, hold if systolic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident had a clean and homelike environment, related to a resident lying on soiled bottom sheet on the bed for 1 random observation. (Resident C) Finding includes: During an observation 7/7/25 at 9:47 a.m., Resident C was lying on her back in bed. She indicated she needed to be changed and that she was in a mess. The resident's skin was scaly and shedding from the shoulders and arms. There were several pieces of dry skin, dark specks and dark discoloration spots on the bottom sheet of the bed under the resident's arms. The resident indicated she had not had any care since last night. During an observation on 7/7/25 at 10:03 a.m., CNA 1 and CNA 2 entered the room to provide care to the resident. CNA 1 indicated the resident had a skin condition. When the top sheet was removed, the resident's skin on her torso and legs were also scaly and shedding. There was a copious amount of dried skin flakes and discoloration areas from her skin on the bottom sheet. CNA 2 indicated she had started her shift at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a comprehensive care plan was implemented for a resident with a skin condition for 1 of 4 resident care plans reviewed. (Resident C) Finding includes: During an observation 7/7/25 at 9:47 a.m., Resident C was lying on her back in bed. She indicated she needed to be changed and that she was in a mess. The resident's skin was scaly and shedding from the shoulders and arms. There were several pieces of dry skin, dark specks and dark discoloration spots on the bottom sheet of the bed under the resident's arms. During an observation on 7/7/25 at 10:03 a.m., CNA 1 and CNA 2 entered the room to provide care to the resident. CNA 1 indicated the resident had a skin condition. When the top sheet was removed, the resident's skin on her torso and legs were also scaly and shedding. There was a copious amount of dried skin flakes and discoloration areas from the skin on the bottom sheet. Resident C's record was reviewed on 7/7/25 at 1:46 p.m. The diagnoses included, but were not limited to, diabetes mellitus and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a dependent resident received assistance with activities of daily living (ADLs) related to the timeliness of incontinence care for 1 of 3 residents reviewed for ADLs. (Resident C) Finding includes: During an observation 7/7/25 at 9:47 a.m., Resident C was lying on her back in bed. She indicated she needed changed and that she was in a mess and she had not had any care since last night. During an observation on 7/7/25 at 10:03 a.m., CNA 1 and CNA 2 entered the room to provide care to the resident. CNA 2 indicated she had started her shift at 7:00 a.m. and had not provided care to the resident prior to this observation. CNA 1 indicated the resident required assistance for bed mobility. There was a large amount of dried dark fluid with rings and reddish/pink drainage that covered the incontinent pad under the resident. The incontinent brief was saturated. CNA 2 indicated the resident's skin weeped and some of the drainage on the incontinent pad was from the skin. During the care, the resident moaned with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure treatments for pressure ulcers were in place as ordered by the physician for 1 of 3 residents reviewed for pressure ulcers. (Resident C) Finding includes: During an observation on 7/7/25 at 11:40 a.m., CNAs 1 and CNAs 2 were providing care. The resident was rolled to her right side. There was a pressure ulcer observed on the left hip, and superficial open areas on the lower back/sacrum area and right buttock. The right buttock had bloody drainage present. There were no dressings on any of the open areas. CNAs 1 looked in the brief and linens being removed from under the resident and found no dressings. CNAs 1 and CNAs 2 indicated they had not been made aware the dressings were not present by the previous shift. During an interview on 7/7/25 at 11:45 a.m., the Wound Nurse indicated the treatments had been completed by her on 7/3/25. There were physician's orders to change the dressings if soiled or if the dressings came off. During an interview on 7/7/25 at 12:00 p.m., the Director of Nursing indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents received blood sugar monitoring, insulin and hypoglycemic medications as ordered by the Physician for 3 of 3 residents reviewed for diabetes management. (Residents B, C and D) Findings include: 1. Resident B's closed record was reviewed on 6/4/25 at 10:43 a.m. The diagnoses included, but were not limited to, diabetes mellitus. A Quarterly Minimum Data Set (MDS) assessment, dated 4/28/25, indicated the resident received insulin in the past 6 days. A Physician's Order, dated 4/23/25 and discontinued on 5/9/25 at 1:37 p.m., indicated blood sugar levels were to be obtained before meals and at bedtime and the amount of humalog insulin to be administered was dependent on the blood sugar results (sliding scale). The order indicated blood sugar results 0-150: no insulin was to be given, blood sugars 151-200: 2 units were to be given, blood sugars 201-250: 4 units were to be given, blood sugars 251-300: 6 units were to be given, blood sugars 301-350, 8 units were to be given, blood sugars 351-400, 10 units were to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-12 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was prepared in form to meet individual needs related to not following a recipe for pureed food and not making pureed food the correct consistency. This had the potential to affect all 5 residents who received a pureed diet. (Main Kitchen) Finding includes: On 7/10/24 at 10:29 a.m., [NAME] 1 was observed preparing pureed food. She indicated she was going to puree 5 servings of broccoli. The cook had a recipe titled, Pureed Broccoli. She poured the broccoli with an unknown amount of liquid into the blender. She added 3 tablespoons of a thickening powder to the blender and began to blend. She then added 2 more tablespoons of thickener and blended again. She poured the broccoli out of the blender into a separate container. The cook indicated the puree was finished, the correct consistency, and ready to be served. The pureed broccoli was observed to be watery with no thickened consistency. The Dietary Manager (DM) indicated the puree was too thin and for the cook to add more thickener. The cook then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure infection control measures were in place and implemented related to lack of a clothing protector used when sorting soiled laundry, incorrect signage posted for a resident on contact isolation, and not cleaning a shared blood pressure cuff between uses. (Laundry Aide 1, QMA 1, and Resident 23) Findings include: 1. On 7/12/24 at 10:50 a.m., the laundry room was observed with Laundry Aide 1. In the dirty laundry sorting area, there were no aprons or clothing coverings observed hanging. During an interview at that time, the Laundry Aide indicated she wore gloves when sorting the dirty laundry. She did not wear any type of clothing protector and indicated she had never been instructed to do so. The Laundry Policy was received and did not address the above issue. 2. On 7/11/24 at 9:16 a.m., QMA 1 was observed preparing medications for the resident in Room B 5-1. QMA 1 indicated she was going to check the resident's blood pressure prior to administering the medications, but needed the blood pressure cuff,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents had physician's orders for a medication, physician's orders for self-administration of medications, and a self-administration of medications assessment completed for 1 of 2 residents reviewed for self-administration of medication. (Resident 4) Finding includes: On 7/8/24 at 11:51 a.m., there was a bottle of fluticasone spray (nasal spray) observed on Resident 4's bedside table. At the time, the resident indicated that she took the nasal spray by herself whenever she felt that she needed it. On 7/10/24 at 11:54 a.m., the bottle of fluticasone spray was still observed on the bedside table. Resident 4's record was reviewed on 7/10/24 at 11:14 a.m. Diagnoses included, but were not limited to, heart failure and adult failure to thrive. The Quarterly MDS (Minimum Data Set) assessment, dated 6/5/24, indicated the resident was cognitively intact for daily decision making. There were no physician's orders for the fluticasone spray. There was no care plan for self-administration of the fluticasone.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to notify the family/representative of new orders for medications for 1 of 5 residents reviewed for unnecessary medications. (Resident B) Finding includes: Resident B's record was reviewed on 7/9/24 at 11:18 a.m. Diagnoses included, but were not limited to, schizoaffective disorder, anxiety disorder, dementia with behavioral disturbance, and bipolar disorder without psychotic features. The Quarterly Minimum Data Set (MDS) assessment, dated 6/26/24, indicated the resident was severely cognitively impaired for daily decision making. Medications received while a resident included, but were not limited to, antipsychotics on a routine basis, anti-anxiety medications, and opioids (pain medications). A Nurses' Note, dated 5/23/2024 at 8:11 p.m., indicated the resident complained of right hip pain. A new order was placed for Icy Hot Patch daily to the right hip and off at bedtime. A Nurses' Note, dated 5/29/2024 at 3:58 p.m., indicated the Psychiatric Nurse Practitioner placed a new order for sertraline (an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure quarterly care plan meetings were completed and/or family representatives were invited for 3 of 4 residents reviewed for care planning. (Residents D, E and B) Findings include: 1. During an interview on 7/8/24 at 11:05 a.m., Resident D's Power of Attorney (POA)/ family representative indicated she had not been invited to a care plan meeting in a very long time. They used to do phone conferences, but that had not occurred recently. The resident's record was reviewed on 7/9/24 at 11:54 a.m. Diagnoses included, but were not limited to, hemiplegia (one sided weakness) and hemiparesis (one sided paralysis) following a cerebral vascular accident, dysphagia, and contracture of the right hand. The Quarterly Minimum Data Set (MDS) assessment, dated 5/28/24, indicated the resident had severe cognitive impairment, required set up assistance for meals, and extensive 2+ staff assistance for bed mobility. There was no documentation a care plan meeting had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure residents received the necessary care for activities of daily living (ADLs) related to the lack of documentation of incontinence care and residents with long, dirty fingernails and toenails for 3 of 11 residents reviewed for ADL care. (Residents 10, 4 and C) Findings include: 1. On 7/8/24 at 11:30 a.m., Resident 10 was interviewed. The resident indicated the staff never check his brief to see if he needed to be changed. Record review for Resident 10 was completed on 7/9/24 at 1:53 p.m. Diagnoses included, but were not limited to hypertension, anxiety, depression, bipolar, and psychotic disorder. The Quarterly Minimum Data Set (MDS) assessment, dated 4/12/24, indicated the resident was cognitively intact. The resident required a substantial assistance for bed mobility and was dependent for transfers. The resident was always incontinent of bladder. A Care Plan, dated 5/17/23, indicated the resident experienced bladder incontinence. An intervention included to check and change with routine care rounds and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents received the necessary care and treatment, related to administering a blood pressure medication out of the prescribed parameters, the lack of assessment and a treatment order for a resident with a bandage, and a resident not wearing preventative heel protectors as ordered, for 1 of 5 residents reviewed for unnecessary medications (Resident 28) and 2 of 4 residents reviewed for non-pressure skin conditions. (Residents 39 and C) Findings include: 1. Record review for Resident 28 was completed on 7/11/24 at 12:22 p.m. Diagnoses included, but were not limited to, atrial fibrillation, heart failure, hypertension, and orthostatic hypotension. The admission Minimum Data Set (MDS) assessment, dated 6/11/24, indicated the resident was cognitively intact. The July 2024 Physician's Order Summary indicated an order for midodrine hcl (treats low blood pressure) 2.5 mg (milligrams) twice a day for orthostatic hypotension. Hold the medication if the systolic blood pressure (SBP) (top reading of a blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents with impaired hearing received the necessary services for 1 of 1 resident reviewed for hearing. (Resident C) Finding includes: During an interview on 7/8/24 at 9:31 a.m., Resident C indicated he was in need of hearing aids. He was observed to be hard of hearing, was yelling out, and was reading lips while in conversation. Resident C's record was reviewed on 7/11/24 at 9:28 a.m. Diagnoses included, but were not limited to, hemiplegia and hemiparesis affecting the right dominant side and vascular dementia. The Annual Minimum Data Set (MDS) assessment, dated 5/3/24, indicated the resident was cognitively intact for daily decision making and had adequate hearing. There were no care plans related to hearing loss. During an interview on 7/11/24 at 1:54 p.m., the Social Service Director indicated she was never informed that the resident wanted to see an audiologist, however he was hard of hearing. She did not provide any further information or prior visits from an audiologist. During an interview on 7/11/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident received the necessary treatment to prevent decreased range of motion, related to a splint not in place as recommended for 1 of 3 residents reviewed for range of motion. (Resident D) Finding includes: On 7/8/24 at 11:07 a.m., Resident D was observed lying in bed. Her right hand was contracted (fixed tightening of muscle, tendon, ligament or skin) and there was a hand splint hanging on the wall next to her bed. The resident was observed again on 7/9/24 at 11:26 a.m., 7/10/24 at 8:49 a.m., and 7/11/24 at 8:47 a.m. lying in bed without the hand splint in place. The resident's record was reviewed on 7/9/24 at 11:54 a.m. Diagnoses included, but were not limited to, hemiplegia (one sided weakness) and hemiparesis (one sided paralysis) following a cerebral vascular accident, dysphagia, and contracture of the right hand. The Quarterly Minimum Data Set assessment, dated 5/28/24, indicated the resident had severe cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident with dysphagia (difficulty swallowing) received adaptive equipment as ordered during meals for 1 of 2 residents reviewed for nutrition. (Resident D) Finding includes: On 7/10/24 at 8:49 a.m., Resident D was observed in bed eating breakfast. There was Styrofoam cup with water and a straw, a cup of juice, and a cup of coffee. There was no 2 handled mug present on the breakfast tray. At 10:15 a.m., the resident was observed again in bed. The cup with the straw and beverage cups had been removed and there was a 2 handled mug on her table. On 7/12/24 at 9:20 a.m., CNA 1 was observed removing the resident's breakfast tray from her table. There was a cup of juice with a straw and a cup of coffee. There was no 2 handled mug on the tray. The CNA indicated she had not put the straw in the cup and it must have come from the kitchen. There was a tray ticket on her tray that indicated no straws and to use a 2 handled mug. The resident's record was reviewed on 7/9/24 at 11:54 a.m. Diagnoses included, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents received proper treatment and care related to oxygen administration for 1 of 1 resident reviewed for respiratory care. (Resident 1) Finding includes: On 7/8/24 at 9:08 a.m. Resident 1 was observed lying in bed with her eyes closed. She had an oxygen concentrator at her bedside that was on and set at 2 liters (L). A nasal cannula was attached to the concentrator and was laying on the floor beside the bed. On 7/9/24 at 11:37 a.m. Resident 1 was observed lying in bed with her eyes closed. She had the nasal cannula in place and the oxygen was running at 2 L. On 7/10/24 at 2:52 p.m. Resident 1 was observed lying in bed with her eyes closed. The oxygen concentrator was on and set at 2 L. The nasal cannula was hanging on the tube feeding pole beside the resident's bed. On 7/11/24 at 8:35 a.m. Resident 1 was observed lying in bed with her eyes closed. She had the nasal cannula in place and the oxygen was running at 2 L. Record review for Resident 1 was completed on 7/10/24 at 9:07 a.m. Diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure pain medications were available and administered to a resident per the physician's orders for 1 of 2 residents reviewed for pain. (Resident C) Finding includes: During an interview on 7/8/24 at 9:37 a.m., Resident C indicated that he received scheduled pain medications, however he often missed doses due to the medications not being available in the facility. Resident C's record was reviewed on 7/11/24 at 9:28 a.m. Diagnoses included, but were not limited to, hemiplegia and hemiparesis affecting the right dominant side and vascular dementia. The Annual Minimum Data Set (MDS) assessment, dated 5/3/24, indicated the resident was cognitively intact for daily decision making. He received opioid pain medications. A Care Plan, dated 7/4/24, indicated the resident was at risk for complaints of pain. Interventions included, but were not limited to, administer analgesia as per orders. A Physician's Order, dated 5/1/24, indicated hydrocodone-acetaminophen 10-325 milligrams (mg) tablet, 1 tablet by mouth every 6 hours. The June…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure correct Personal Protective Equipment (PPE) was used by a staff members (CNA 1), when providing care to a resident who was in Enhanced Barrier Precautions for 1 of 3 residents observed who were in EBP. (Resident D) This had the potential to affect 34 residents who resided on 1 of 2 Units. (A-Unit) Finding includes: During an observation on 5/30/24 at 11:06 a.m., there was a sign on the wall outside of Resident D's door that indicated the resident was on Enhanced Barrier Precautions. There was no PPE located outside or inside of the room. During an observation on 5/30/24 at 11:32 a.m., CNA 1 entered the room, donned gloves and started to initiate incontinence care and was stopped. CNA 1 removed the gloves and stepped into the hallway where the EBP sign was reviewed. CNA 1 indicated she was unsure what EBP was and indicated if the resident was on isolation, there was usually a cart with PPE outside the door. The Administrator was then interviewed and indicated more containers for PPE were ordered and PPE…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with activities of daily living (ADLs) related to the timeliness of incontinence care, for 2 of 3 residents reviewed for ADLs. (Residents B and C) Findings include: 1. During a random observation on 8/8/24 at 4:15 a.m., CNA 1 was observed walking into Resident B's room. At that time, she indicated she was going to check him for incontinence and provide care if needed. There was a foul odor of bowel movement in the room, and the resident was observed in bed lying on the right side. The resident's incontinent brief was noted to be on the floor. The CNA removed the top sheet and observed a large amount of bowel movement on the top sheet, bottom sheet, on the incontinence pad and on the resident's buttocks. The CNA started to clean the resident with incontinence wipes and, as she was doing so, the bowel movement was sticking to the resident's buttocks and was hard to remove. There was also a large amount of food crumbs observed in the bed. During an interview at that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-07 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure a Registered Nurse (RN) was scheduled in the facility for at least 8 consecutive hours a day, 7 days a week. This had the potential to affect 64 of 64 residents who resided in the facility. Finding includes. Review of the nursing staffing schedules for November 2023 on 12/6/23 at 2 p.m., indicated there was no RN in the facility for eight consecutive hours on November 11, 2023. During an interview on 12/7/23 at 8:57 a.m., the Director of Nursing acknowledged the schedule for 11/11/23 indicated the RN who was scheduled had called off and there was no other RN in the building for eight consecutive hours. This citation related to Complaints IN00419693, IN00422944, and IN00423001. 3.1 -17(b)(3)
- Potential for harm · Ecited before2023-12-07 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the residents' environment was sanitary and comfortable, related to cob webs, dirt and debris on the floor, liquid feeding dried on IV/feeding pump poles, a feeding pump, and floors, cable and outlet covers loose or off, a soiled over the bed table, an over the bed table with a gouge, a cracked floor mat, a wedge pillow stored on the floor, and an accumulation of dust on a bathroom fan, for rooms on 2 of 2 Units. (B-Unit and A-Unit) Findings include: During an Environmental Tour, on 12/7/23 from 10 a.m. to 10:23 a.m., with Employee 1 and the Regional [NAME] President of Operations, the following was observed: 1. B-Unit a. room [ROOM NUMBER], where one resident resided, had cobwebs on the floor under the closet door and under the desk and debris on the floor near the base boards. b. room [ROOM NUMBER] had dried liquid feeding on the base of the IV pole. There was an IV pump on the pole. c. room [ROOM NUMBER] was observed empty on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident who was being transferred in a bus to an appointment was secured appropriately in the bus to prevent the wheelchair from tipping over and also failed to ensure a Physician's Order and Care Planned intervention was in place to prevent falls, related to anti-roll back device was not located on a wheelchair for 2 of 3 residents reviewed for accidents. (Residents K and G) Findings include: 1. Resident K's record was reviewed on 12/5/23 at 1 p.m. The diagnoses included, but were not limited to, multiple sclerosis and convulsions. A Quarterly Minimum Data Set (MDS) assessment, dated 9/5/23, indicated a moderately impaired cognitive status, extensive assistance of two for transfers, and supervision for locomotion. A Care Plan, dated 5/25/23, indicated a risk for falls and a wheelchair was used for locomotion. The interventions included, anti-roll back device for the wheelchair and a non-slide pad (dycem) for the wheelchair seat. A Nurse's Note, dated 11/28/23 at 1:15 p.m., indicated the a call from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-28 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure there was sufficient dietary staff available to effectively serve meals in a timely manner. This had the potential to affect 65 residents who received meals from the kitchen. (Main Kitchen) Finding includes: On 7/24/23 at 9:30 a.m., Resident 34, who resided on the A Unit, was observed lying in bed yelling out that she was hungry. Interview with QMA 1 at that time indicated the breakfast trays had not been brought to the unit yet and the resident always says she's hungry. The QMA didn't indicate he would check on the room trays or offer to get the resident something to eat. A breakfast room tray cart was observed to arrive to the A Unit at 10:00 a.m. Review on 7/28/23 at 10:00 a.m. of the Resident Council Follow-Up, indicated that on 7/3/23, it was brought to the facility's attention the residents had a concern that meals were very late on the weekends. The Dietary Manager (DM) response, dated 7/7/23, indicated, Apologize for tardiness of meals on weekends! Often have call-offs and do our very best to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-28 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to keep the residents' environment clean and in good repair related to dirty floors, damaged walls, peeling non-skin strips, a running toilet, and broken furniture on 2 of 2 units. (The A and B Units) Findings include: During the environmental tour, on 7/28/23 at 9:20 a.m., with the Maintenance Director and the Administrator, the following was observed: 1. A Unit a. The A unit common area carpet was dirty, there was debris under the chairs and the end table was missing the drawer. 31 residents resided on the A Unit. b. Room A05: the bathroom floor was dirty and the non-skid strips were peeling off the floor. Two residents resided in the room. c. Room A07: there was a build up of dirt on the bathroom floor. Two residents resided in the room. d. Room A17: there was a buildup of dirt around the bathroom baseboards. Two residents resided in the room. e. Room A19: the non-skid strips in the bathroom were peeling off the floor and the call light cord was only about three inches long. One resident resided in that room. 2. B Unit- a.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure residents had access to their personal funds at all times for 1 of 2 residents reviewed for personal funds. (Resident 67) Finding includes: On 7/24/23 at 8:40 a.m., the Resident Trust Banking Hours were observed posted at the front desk. The hours were Monday-Friday 8:00 a.m. to 4:00 p.m. and Saturday-Sunday 9:00 a.m.-5:00 p.m. Interview with Resident 67, on 7/24/23 at 10:22 a.m., indicated she was not able to get money from her personal funds account on the weekends. Interview with the Business Office Manager, on 7/28/23 at 2:47 p.m., indicated the receptionist kept resident funds in a lock box and she would give them money as requested. If the receptionist wasn't there, no one else had access to the lockbox or kept money on hand for the residents. 3.1-6(f)(1)
- Potential for harm · Dcited before2023-07-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to develop and implement comprehensive, resident-centered Care Plans related to activities, antidepressant medications, diabetes and anticoagulant medications for 2 of 17 resident Care Plans reviewed. (Residents 44 and 34) Findings include: 1. On 7/24/23 at 10:00 a.m., 7/25/23 at 11:48, 7/26/23 at 8:38, 10:00 a.m., and 12:35 p.m., Resident 44 was observed lying in bed with the television on. The resident indicated she liked to get out of bed for an hour sometimes, but she couldn't remember the last time she had been out of bed. The resident's record was reviewed on 7/25/23 at 11:10 a.m. Diagnoses included, but were not limited to, Parkinson's disease, weakness and neuropathy. The Quarterly Minimum Data Set assessment, dated 7/1/23, indicated a cognitive assessment could not be completed, and the resident required extensive one person assistance for transfers and toileting and two person assistance for bed mobility. The Quarterly Activities Evaluation, dated 7/5/23, indicated it was somewhat important to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure an ongoing activity program was implemented for dependent residents for 3 of 4 residents reviewed for activities. (Residents 44, 34 and 40) Findings include: 1. On 7/24/23 at 10:00 a.m., 7/25/23 at 11:48, 7/26/23 at 8:38, 10:00 a.m., and 12:35 p.m., Resident 44 was observed lying in bed with the television on. The resident indicated she liked to get out of bed for an hour sometimes, but she couldn't remember the last time she had been out of bed. The resident's record was reviewed on 7/25/23 at 11:10 a.m. Diagnoses included, but were not limited to, Parkinson's disease, weakness and neuropathy. The Quarterly Minimum Data Set assessment, dated 7/1/23, indicated a cognitive assessment could not be completed, and the resident required extensive one person assistance for transfers and toileting and two person assistance for bed mobility. The Quarterly Activities Evaluation, dated 7/5/23, indicated it was somewhat important to the resident to do things in groups of people, listen to music she liked, do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents received the necessary treatment and services related to the monitoring and assessment of a resident with a possible change in condition for 1 of 1 residents reviewed for change in condition, monitoring and assessment of skin discolorations for 1 of 2 residents reviewed for non-pressure related skin conditions, and an improper length of a bed for 1 of 1 residents reviewed for positioning. (Residents 63, 43 and 13) Findings include: 1. On 7/26/23 at 11:50 a.m., RN 2 was observed passing medication to Resident 63. The resident was seated in his wheelchair. His head was tipped forward toward his chest and his eyes were closed. A family member was present and indicated she thought he was getting worse. She indicated his left side seemed weaker, he was less alert than usual and complained about pain in his stomach. The RN indicated she would get him back to bed after lunch. She indicated she wasn't familiar with the resident and would have to look in his chart. She then exited the room. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident with a pressure ulcer received the necessary treatment and services to promote healing, related to the lack of a timely treatment put into place for 1 of 4 residents reviewed for pressure ulcers. (Resident 40) Finding includes: On 7/26/23 at 9:49 a.m., Resident 40 was observed receiving wound care from the Wound Nurse. The resident had an open area observed to her right ankle. The area was approximately the size of a half dollar coin. The area was red with slough (dead skin tissue) observed to the bed of the wound. Record review for Resident 40 was completed on 7/26/23 at 9:20 a.m. Diagnoses included, but were not limited to, stroke, aphasia (loss of ability to understand or express speech), dementia, depression, and hemiplegia (paralysis of one side of the body). The Quarterly Minimum Data Set (MDS) assessment, dated 6/3/23, indicated the resident was moderately cognitively impaired. The resident required an extensive 1 person assist with bed mobility. The resident did not have any pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to identify or act on an irregularity in a resident's medication regimen related to an unnamed medication being administered for 1 of 5 residents reviewed during medication pass. (Resident 1) Finding includes: On 7/27/23 at 9:00 a.m., LPN 1 was observed giving Resident 1 medication during medication pass observation. The July 2023 Medication Administration Record (MAR) included a medication called drug to be applied to the left side of the resident's neck twice daily. The LPN indicated she did not know what that medication was. She looked through the medication and treatment carts and was unable to locate a topical medication for the resident. She then looked at the Physician Orders, and indicated the medication was called drug. She indicated she would have to call the Physician to clarify the order. A Physician's Order, dated 5/12/23, indicated to apply drug twice daily to the left side of neck for redness, itching and swelling. The July 2023 MAR indicated the medication drug was administered 44 times that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-12-07 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the posted Nurse Staffing Information was up-to-date and current, related to call-offs, no shows, and replacements not updated every shift. This had the potential to affect all of the residents who resided in the facility for the month of November, 2023. Finding includes: The Nurse Staffing Information was reviewed with the nursing schedules for the month of November 2023 on 12/6/23 at 2 p.m., 19 of 30 days of posting were not up-to-date and current related to call offs and/or no shows. On 11/1/23, there were 2 LPN's on days and 2 LPN's on evenings and 7 CNA's/QMA's on days. The schedule indicated there was 1 LPN on days, 1 LPN on evenings, and 6 CNA's/QMA's on days. On 11/2/23, the posting indicated 2 LPN's on days, 3 LPN's on evenings, 8 CNA's/QMA's on days and 6 CNA's/QMA's on evenings. The schedule indicated there was 1 LPN on days, 2 LPN's on evenings, 6 CNA's on days, and 5 CNA's on evenings. On 11/6/23, the posting indicated 7 CNA's/QMA's on day shift. The schedule indicated there was 6. On 11/7/23, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-07-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — widespreadProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure a resident with abnormal urine in the indwelling catheter was assessed timely and a resident with a colostomy received daily colostomy care for 2 of 2 residents reviewed for urinary catheters, bowel and bladder care. (Residents 66 and 12) Findings include: 1. On 7/24/23 at 11:41 a.m., 7/26/23 at 8:40 a.m., and 7/28/23 at 8:40 a.m., Resident 66 was observed laying in her bed. There was an indwelling catheter bag hanging on the side of the bed. In the tubing, the urine was very cloudy with a large amount of sediment present. The resident's record was reviewed on 7/26/23 at 9:22 a.m. Diagnoses included, but were not limited to, sacral pressure ulcer and spina bifida. The Quarterly Minimum Data Set assessment, dated 5/23/23, indicated the resident was cognitively intact, required extensive assistance for bed mobility and had an indwelling catheter. The current Catheter Care Plan indicated the resident required a catheter related to her pressure ulcer. Interventions included to monitor, record and report to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2023-07-28 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to have accurate and complete daily nurse staffing postings. This had the potential to affect all 67 residents residing in the facility. Finding includes: On 7/24/23 at 8:44 a.m., the nursing staffing posting was observed on the wall near the main entrance. The nursing staffing posting was dated 7/21/23 and did not have any hours documented under the actual hours worked column. On 7/24/23 at 12:01 p.m., the nursing staffing posting was observed on the wall near the main entrance. The nursing staffing posting was dated 7/21/23 and did not have any hours documented under the actual hours worked column. On 7/24/23 at 2:00 p.m., the nursing staffing posting was observed on the wall near the main entrance. The nursing staffing posting was still dated 7/21/23 and did not have any hours documented under the actual hours worked column. Review of the nursing staffing postings, dated 6/24/23 through 7/24/23, lacked any documentation under actual hours worked columns. The columns were left blank. Interview with the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$3,418 in federal fines across 1 penalty.
- $3,418 — penalty dated 2024-02-06
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CASA CONSULTING — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.0 | ≈ chain avg |
| Health inspection | 1 of 5 | 1.2 | -0.2 vs chain |
| Staffing | 1 of 5 | 1.0 | ≈ chain avg |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 6 homes this chain runs (chain average 1.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CLAXTON, RYAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/27/2025 |
| LINCOLNSHIRE HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/01/2023 |
| ALZEIDAN, FADI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2024 |
| BIEL, NATALIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/18/2025 |
| SIEGAL, MOSHE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2023 |
| KURTZ, ELISHEVA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 07/23/2025 |
| ROTHNER, DANIEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/04/2025 |
| ROTHNER, ERIC | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/04/2025 |
| ROTHNER, WILLIAM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/04/2025 |
| RUDOLPH, KIMBERLY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/04/2025 |
| VALES, ADAM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 12/04/2025 |
| CASA CONSULTING, LLC | Organization | ADP OF THE SNF | since 01/01/2024 |
| LINCOLNSHIRE HEALTHCARE PROPERTY LLC | Organization | ADP OF THE SNF | since 05/01/2023 |
| EVERETT, ALISA | Individual | ADP OF THE SNF | since 01/01/2023 |
| GAFFNEY, ALISHA | Individual | ADP OF THE SNF | since 01/01/2023 |
| HINES, ASHLEY | Individual | ADP OF THE SNF | since 01/01/2024 |
| MACAPAGAL, GIANKARLO | Individual | ADP OF THE SNF | since 01/01/2023 |
| RITCHIE, REBECCA | Individual | ADP OF THE SNF | since 01/01/2024 |
| SEIP, CHRIS | Individual | ADP OF THE SNF | since 01/01/2023 |
| TIPTON, ANGELA | Individual | ADP OF THE SNF | since 01/01/2021 |
| TREND, CHRISTY | Individual | ADP OF THE SNF | since 01/01/2024 |
| WHITE JONES, TAMARA | Individual | ADP OF THE SNF | since 01/01/2017 |
CMS files one row per role, so the 28 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155650. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.